Epson TM-S9000II-MJ User Manual

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Technical Reference Guide

Safety Precautions

Describes precautions that ensure safe use of the product. Read this first.

Product Overview

Describes product features.

Setup

Describes product and peripheral device installation and setup procedures.

Advanced Product Use

Describes advanced product use.

Application Development Information

Provides information required for controlling this product and application development.

Handling the Product

Describes the basic operating procedures of the product.

Troubleshooting

Describes what to do when problems occur.

Product Specifications

Provides product specifications, interface specifications, and character code tables.

M00110902

Rev. C

Notes

• All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.

• The content of this manual is subject to change without notice. Contact ESPON for the latest information.

• While every precaution has been taken in the preparation of this manual, Seiko Epson Corporation assumes

no responsibility for errors or omissions.

• Neither is any liability assumed for damages resulting from the use of the information contained herein.

• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third par-

ties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

• Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Genuine Epson Products or Epson Approved Products by Seiko Epson Corporation.

Copyrights

EPSON is a registered trademark of Seiko Epson Corporation.

Exceed Your Vision is a registered trademark or trademark of Seiko Epson Corporation.

Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the United States, Japan, and/or other countries.

All other trademarks are the property of their respective owners and used for identification purpose only.

■ Safety Precautions ..................................................................................................................7

Meanings of Symbols ....................................................................................................................................................... 7

Cautions on Installation ................................................................................................................................................... 7

Cautions on Power Supply.............................................................................................................................................. 7

Cautions on Handling....................................................................................................................................................... 8

Cautions on Ink Cartridges ............................................................................................................................................. 9

Caution Label.....................................................................................................................................................................10

■ Restriction of Use ................................................................................................................. 11

■ About This Manual ...............................................................................................................12

Purpose of This Manual..................................................................................................................................................12

Manual Organization ......................................................................................................................................................12

Manual Illustrations .........................................................................................................................................................12

Product Overview ..........................................................................................13

■ Features ................................................................................................................................. 13

■ Product Configuration ........................................................................................................ 14

Model....................................................................................................................................................................................14

Accessories .........................................................................................................................................................................14

■ Part Names and Functions ................................................................................................. 15

Front......................................................................................................................................................................................15

Operation Panel................................................................................................................................................................17

Rear .......................................................................................................................................................................................18

■ Checking the Product Status ............................................................................................. 19

Replacement Timing of Consumables......................................................................................................................19

Statuses and Errors ..........................................................................................................................................................20

■ Cut Sheet Processing Modes.............................................................................................. 24

High-speed Mode ............................................................................................................................................................24

Confirmation Mode .........................................................................................................................................................27

Speed of Each Processing Mode.................................................................................................................................31

■ NV Memory ........................................................................................................................... 33

NV Graphics Memory......................................................................................................................................................33

NV User Memory ..............................................................................................................................................................33

Memory Switch .................................................................................................................................................................33

R/E (Receipt Enhancement) ..........................................................................................................................................33

User-defined Page ...........................................................................................................................................................33

Maintenance Counters ...................................................................................................................................................34

Setup............................................................................................................... 35

■ Setup Flow............................................................................................................................. 35

■ Product Installation ............................................................................................................. 36

Removing the Packing Materials ...............................................................................................................................36

Installation ......................................................................................................................................................................... 36

■ Connecting to a Host Computer........................................................................................ 37

■ Connecting a Cash Drawer ................................................................................................. 37

Specifications Required for a Cash Drawer............................................................................................................. 37

Connecting the Drawer Cable..................................................................................................................................... 38

■ Connecting a Power Supply............................................................................................... 39

■ Loading Roll Paper............................................................................................................... 40

■ Installing the Ink Cartridges............................................................................................... 41

■ Adjusting LCD Backlight Brightness................................................................................. 43

■ Test Printing .......................................................................................................................... 44

Advanced Product Use.................................................................................. 47

■ Software Settings ................................................................................................................. 47

Function .............................................................................................................................................................................. 48

■ Setting/Confirmation Mode............................................................................................... 53

Self-test Mode................................................................................................................................................................... 54

NV Graphics Information Print Mode ....................................................................................................................... 56

R/E Information Print Mode ......................................................................................................................................... 58

Software Setting Mode.................................................................................................................................................. 59

Application Development Information ...................................................... 61

■ Operating Environment...................................................................................................... 61

130 DPM Model ................................................................................................................................................................ 61

225 DPM Model ................................................................................................................................................................ 61

■ Driver ...................................................................................................................................... 62

For Windows Environment ........................................................................................................................................... 62

For Linux Environment .................................................................................................................................................. 63

■ Utilities ................................................................................................................................... 64

TM-S9000II Utility ............................................................................................................................................................ 64

Epson Deployment Tool................................................................................................................................................64

BmpToRaster ..................................................................................................................................................................... 64

■ Downloading Software ....................................................................................................... 65

Handling the Product ....................................................................................67

■ Turning On/Off ..................................................................................................................... 67

Turning the Power On ....................................................................................................................................................67

Turning the Power Off ....................................................................................................................................................67

■ Opening a Cover................................................................................................................... 68

Opening the Ink Cartridge Cover ...............................................................................................................................68

Opening the Roll Paper Cover .....................................................................................................................................68

Opening the MICR Cover, Back Cover, and Scanner Cover................................................................................69

■ Replacing the Ink Cartridges ............................................................................................. 70

■ Replacing Roll Paper............................................................................................................70

■ Cut Sheet Processing........................................................................................................... 71

Process Flow.......................................................................................................................................................................71

Loading Cut Sheets .........................................................................................................................................................72

Removing Cut Sheets .....................................................................................................................................................73

■ ID Card Processing............................................................................................................... 74

■ Magnetic Stripe Card Processing ...................................................................................... 75

■ Cleaning the Product........................................................................................................... 76

Cleaning the Exterior ......................................................................................................................................................76

Cleaning the Thermal Head and Platen Roller.......................................................................................................76

Ink Head Cleaning............................................................................................................................................................77

Cleaning the Paper Feeding Path...............................................................................................................................77

Cleaning the Scanner .....................................................................................................................................................79

■ Preparing for Transport....................................................................................................... 80

Troubleshooting.............................................................................................81

■ The Product Does Not Turn On.......................................................................................... 82

■ Lit or Flashing ! (ERROR) LED.............................................................................................. 82

■ Error Message Displayed on the LCD ............................................................................... 82

Automatic Recovery Error .............................................................................................................................................82

Recoverable Error .............................................................................................................................................................83

Unrecoverable Error ........................................................................................................................................................85

■ Cut Sheet Jam ....................................................................................................................... 86

■ ID Card Does Not Come Out............................................................................................... 87

■ Roll Paper Jam ...................................................................................................................... 88

■ Cannot Open the Roll Paper Cover................................................................................... 89

■ Problems with Print Quality............................................................................................... 90

Printing on Roll Paper Is Blurred .................................................................................................................................90

Printing on Cut Sheets Is Blurry.................................................................................................................................. 90

■ Problems with Reading Quality......................................................................................... 90

Cannot Read Magnetic Ink Characters Correctly ................................................................................................. 90

Poor Cut Sheet or ID Card Reading Quality............................................................................................................ 90

Product Specifications.................................................................................. 91

■ General Specifications......................................................................................................... 91

Electrical Specifications................................................................................................................................................. 92

Ink Cartridge...................................................................................................................................................................... 93

■ USB Interface Specifications .............................................................................................. 94

USB (Type-B)...................................................................................................................................................................... 94

USB (Type-A)...................................................................................................................................................................... 94

■ Printing Specifications ........................................................................................................ 95

Roll Paper Printing........................................................................................................................................................... 95

Cut Sheet Printing ........................................................................................................................................................... 96

■ Character Specifications ..................................................................................................... 97

■ Scanner Specifications ........................................................................................................ 98

■ MSR (Magnetic Stripe Reader) Specifications................................................................. 99

■ Paper Specifications .......................................................................................................... 100

Roll Paper..........................................................................................................................................................................100

Cut Sheet ..........................................................................................................................................................................101

■ Printable Area .....................................................................................................................101

Roll Paper..........................................................................................................................................................................101

Cut Sheet ..........................................................................................................................................................................102

■ Roll Paper Print Position and Cut Positions................................................................... 103

■ Scanner Scan Area.............................................................................................................. 104

Cut Sheet ..........................................................................................................................................................................104

ID Card ...............................................................................................................................................................................105

■ MICR Reading Area ............................................................................................................106

■ Electronic Endorsement Area ..........................................................................................106

■ Environmental Specifications.......................................................................................... 107

■ Reliability .............................................................................................................................108

■ Overall Dimensions............................................................................................................ 109

One-pocket Model ........................................................................................................................................................109

Two-pocket Model ........................................................................................................................................................110

■ Character Code Tables....................................................................................................... 111

Safety Precautions

Meanings of Symbols

The symbols explained below are used in this manual. Be sure to take the time to understand the meaning of each symbol before using the product.

Handling the product improperly by ignoring this symbol can lead to death or serious injury.

WARNING

Ignoring this symbol and using the product improperly can lead to the problems listed below.

• Personal injury

CAUTION

• Material damage

• Loss of data and other information

Indicates information with which you must comply when using the product. Mishandling due to ignoring this information may cause the product to fail or malfunction.

Indicates supplementary explanations and information you should know.

Cautions on Installation

❏ Do not install/store the product in an unstable location or in a location subject to vibration from

other devices. Equipment may fall or collapse, causing breakage and possible injury.

CAUTION

❏ Do not install the product in a location exposed to oily smoke or dust, or in a humid location.

Doing so may cause electric shock or fire.

❏ Use the product under the environmental conditions specified in the manual. (U

tal Specifications” on page 107)

Cautions on Power Supply

❏ Do not use other than the specified AC adapter. In addition, do not use the specified

adapter with another device. Doing so may cause electric shock or fire.

WARNING

❏ Observe the following points when handling the AC adapter. Doing so may cause electric

shock or fire.

∗ Do not use in a location where rain or water will get on the AC adapter. ∗ Do not suspend the product by the power cord. ∗ Do not allow a clip or other metal object to touch the connectors. ∗ Do not cover with bedding.

❏ Do not allow dust or other foreign material to adhere to the power plug. Doing so may

cause electric shock or fire.

❏ Insert the power plug securely all the way into the outlet. Doing so may cause electric

shock or fire.

❏ Be sure your AC power cord meets relevant safety standards of the area where you plan to

use it.

❏ Do not use a damaged power cable. Doing so may cause electric shock or fire.

“Environmen-

❏ Contact qualified service personnel for advice if the power cable is damaged. Further-

more, observe the following points so as not to damage the power cable.

∗ Do not modify the power cable.

WARNING

∗ Do not place heavy objects on the power cable. ∗ Do not forcibly bend, twist, or pull the power cable. ∗ Do not lay the power cable near a heating appliance.

❏ Do not insert or remove the power plug with a wet hand. Doing so may cause electric

shock.

❏ Do not connect many power cables to one outlet. Doing so may cause fire.

❏ Regularly disconnect the power plug from the outlet and clean the base of the prongs and

between the prongs. Leaving the power plug connected to the outlet for a long period of time may cause dust to accumulate on the base of the power plug prongs, resulting in a short and fire.

❏ Hold the plug and do not pull the cable when disconnecting the power plug from the out-

let. Pulling the cable may damage the cable or deform the plug, causing electric shock or fire.

❏ To ensure safety, unplug the product before leaving it unused for an extended period.

CAUTION

Cautions on Handling

WARNING

CAUTION

❏ Do not use the product in a location with volatile substances such as alcohol or paint thin-

ner present, or near fire. Doing so may cause electric shock or fire.

❏ Shut down the product immediately if it produces smoke, a strange odor, or unusual noise.

Doing so may cause electric shock or fire. If an abnormality occurs, immediately turn off the power and remove the plug from the outlet, and then contact qualified service personnel for advice.

❏ Shut down the product immediately if a foreign object or water or other liquid gets inside

the product. Continued use may cause electric shock or fire. Immediately turn off the power and remove the plug from the outlet, and then contact qualified service personnel for advice.

❏ Never disassemble or repair the product by yourself as doing so is dangerous.

❏ Do not use the product in a location where inflammable gas, explosive gas, etc. is present

in the atmosphere. Furthermore, do not use aerosol sprayers containing flammable gas inside or around the product. Doing so may cause fire.

❏ Do not connect cables in ways other than those mentioned in this manual. Doing so may

cause fire. It may also damage the other connected devices.

“Connecting a Power Supply” on page 39, “Connecting to a Host Computer”)

❏ Do not touch the areas inside the product other than those mentioned in this manual.

Doing so may cause electric shock or burns.

❏ Do not insert metal or flammable materials, or allow them to fall into the product. Doing

so may cause electric shock or fire.

❏ Do not allow anyone to stand or place heavy objects on top of the product. Equipment may fall

or collapse, causing breakage and possible injury.

❏ Install the cables and optional products in the proper direction according to the proper proce-

dures. Failure to do so creates the risk of fire or electric shock. Follow the instructions in this manual to install them properly.

“Connecting a Power Supply” on page 39, “Connecting to a Host Computer”)

❏ Before moving the product, shut down and unplug the product, and make sure that all the

cables are disconnected. Failure to do so may damage a cable, causing electric shock or fire.

❏ Do not store or transport the product while it is tilted, standing, or upside down. Doing so may

cause the ink to leak.

Cautions on Ink Cartridges

❏ Do not touch the IC chip on an ink cartridge. Doing so may result in normal operation and print-

ing becoming no longer possible.

CAUTION

❏ The product uses ink cartridges equipped with IC chips to manage the amount of ink used and

other information so ink cartridges are usable even if they are removed and reinstalled. However, if an ink cartridge with not much ink remaining is removed and reinstalled, it may not be usable. Some ink is consumed each time cartridges are installed because the product automatically checks their reliability.

❏ Since ink cartridges are designed to stop the operation before ink runs out completely to main-

tain the quality of the ink head, some ink remains in the used ink cartridges.

❏ In order to keep the ink head in good condition, ink is also consumed during such non-printing

maintenance operations such as ink cartridge replacement.

❏ Do not turn off the power or open the cover during ink charging (while the (Power) LED is

flashing). Opening the cover may cause the ink to be recharged, resulting in more ink being consumed. Also, it may result in normal printing becoming no longer possible.

❏ Do not disassemble an ink cartridge. Doing so may cause ink to get into eyes or onto skin.

❏ Do not disassemble or modify an ink cartridge. Doing so may cause printing malfunction.

❏ Use of old ink cartridges may result in reduced print quality. Use ink cartridges up within six

months after opening the packages. The usage period for ink cartridges is printed on the packaging of the individual ink cartridges.

❏ If ink contacts your skin, eyes, or mouth, take the following actions.

∗ When ink gets onto your skin, immediately wash the area with soap and water. ∗ When ink gets into your eyes, immediately flush them with water. Leaving the ink as is may

result in bloodshot eyes or mild inflammation. If something is wrong, immediately consult with a doctor.

∗ When ink gets into your mouth, immediately spit it out and consult with a doctor.

❏ There may be some ink around the ink supply port on a removed ink cartridge. Take care so that

it does not stain the desk or other surface.

❏ Do not remove the ink cartridge except to replace it.

❏ Do not open an ink cartridge package until you are ready to install the ink cartridge in the prod-

uct.

❏ Do not shake an ink cartridge too hard. The ink cartridge may leak if you shake it around too

much or push the sides strongly.

❏ Do not allow foreign objects to fall into the cartridge installation section. Doing so may result in

normal printing becoming no longer possible. Remove any object that falls into the installation section, taking care not to damage the section.

❏ When ink is charged the first time (right after purchase), ink is consumed for filling the ink head

nozzles (ink discharge holes) to get ready for printing. Because of this, the number of sheets that can be printed by the first ink cartridge used in a new product may be lower than that of the second and subsequent ink cartridges.

❏ Turning off the product by performing a (POWER) button operation or by sending a com-

mand causes the ink head to be capped automatically to prevent the ink from drying. If you do not plan to use the product after installing an ink cartridge, be sure to use either of the methods above to turn off power. Do not pull out the power plug or turn off the breaker while the power is on.

❏ Printing on water-repellent paper such as art paper, which is slow-drying, may cause print stains.

Also, if you print on glossy paper, fingerprints may get on the paper or ink may adhere to your fingers when you touch the print surface. Select and use paper that will not cause print stains.

❏ Store the ink cartridges in a place out of reach of children.

❏ Epson recommends storing ink cartridges in a cool and dark place.

❏ If you wish to use ink cartridges that have been stored in a cold place for a long period of time,

leave them for at least 3 hours in a place that is at room temperature before use.

❏ Do not remove the ink cartridges from the product when storing the product.

Caution Label

Thermal head

The labels affixed to the product indicate the following cautions.

!K CAUTION:

Do not touch the thermal head during or immediately after use. They may be very hot after a print operation.

Restriction of Use

When this product is used for applications requiring high reliability/safety such as transportation devices related to aviation, rail, marine, automotive etc.; disaster prevention devices; various safety devices etc.; or functional/precision devices etc., you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability.

This product in not intended for use in aerospace equipment, main communication equipment, nuclear power control equipment, medical equipment, or other applications that require a very high level of reliability and/or safety. Be sure to check with the customer concerning these applications and judge applicability accordingly.

About This Manual

Purpose of This Manual

This manual is intended to provide development engineers with information about product functions, operations, maintenance, and troubleshooting, and the information needed for application development and design.

Manual Organization

This manual is organized as shown below.

Chapter 1 Product Overview

Chapter 2 Setup

Chapter 3 Advanced Product Use

Chapter 4 Application Development Information

Chapter 5 Handling the Product

Chapter 6 Troubleshooting

Chapter 7 Product Specifications

Manual Illustrations

Unless specifically indicated otherwise, all illustrations in this manual show a model equipped with two pockets and MSR.

Chapter 1 Product Overview

Product Overview

This chapter describes the features and functions of the product.

Features

This product is a compact multifunction device that incorporates various functions required by banking counter services.

❏ Roll paper printing

• Auto cutter as standard

• Roll Paper Reduction

❏ Cut sheet (check endorsement, single receipt, cashier's check) printing

• 360-nozzle inkjet printing enables 180 dpi multi-line, high-resolution output [dpi: dot per inch]

❏ Check magnetic ink character recognition

❏ Cut sheets, personal ID (driver's license) two-side data acquisition

• Binary (cut sheets only), gray scale, color, IR (infrared) image acquisition

❏ Auto sheet feeder that automatically feeds cut sheets one sheet at a time

• Cut sheet overlap feed detector

• Check mis-insertion detector

• Image quality assessment (IQA) (supported by driver)

• Optical character recognition (OCR) (supported by driver)

❏ Two-pocket cut sheet separator

❏ Magnetic stripe card reader (MSR)

❏ LCD for quick and easy determination of product status

❏ Equipped with USB-HUB

❏ Drawer connection allowed

❏ Counter that comes in handy for remote maintenance

❏ Built-in buzzer

*1: Supported fonts are OCR-A and OCR-B only

*2: Depends on model

Product Configuration

Functions and accessories for this product depend on the model.

Model

Cut sheet print processing speed

130 DPM One-pocket Unequipped Unequipped

225 DPM One-pocket Unequipped Unequipped

[DPM: Number of cut sheets processed per minute (Documents Per Minute)]

Number of cut sheet pockets

Two-pocket Unequipped Unequipped

MSR USB-HUB

Equipped Equipped

Accessories

❏ Roll paper (for initial trial operation)

❏ Special ink cartridge SJIC18(K) x 2

❏ Dedicated AC adapter PS-180

❏ USB cable (length: 170 cm, color: black)

❏ AC cable*

❏ Instruction manuals

*: Not included with some models

Part Names and Functions

One-pocket model

Model without MSR

Front

Chapter 1 Product Overview

1 ID card slot

To read an ID card, insert it. (U “ID Card Processing” on page 74)

2 Main pocket/Sub-pocket

Pockets hold cut sheets ejected after processing.

3 Pocket guides

Pull out the pocket guide to match the length of the cut sheets being used.

4 Ink cartridge cover

Open this cover to install/replace the ink cartridge. (U “Installing the Ink Cartridges” on page 41,

“Replacing the Ink Cartridges”

5 ASF (Auto-Sheet-Feeder)

Install the Auto-Sheet-Feeder to feed checks and other cut sheets. Up to 100 sheets can be fed. (U “Cut

Sheet Processing” on page 71

)

6ASF guide

Pull out the pocket guide to match the length of the cut sheets being used.

7 (POWER) button

Turn the product on/off. (U “Turning On/Off” on page 67)

8 MSR (Magnetic Stripe Reader)

To read a magnetic strip card, insert the card and slide it. (U “Magnetic Stripe Card Processing” on page

)

9 MICR cover

Open this cover if cut sheets become jammed. (U “Opening the MICR Cover, Back Cover, and Scanner

Cover” on page 69

, “Cut Sheet Jam”)

10 Roll paper cover

Open this cover to load or replace the roll paper. (U “Loading Roll Paper” on page 40, “Replacing Roll

Paper”

)

11 Manual cutter

This cutter is for manually cutting roll paper.

Operation Panel

Button 1 Button 2

Chapter 1 Product Overview

1 (POWER) LED

Lights when the product is turned on. Flashes during printing and while ink is charging.

2 (ERROR) LED

Lights when an error occurs. (U “Checking the Product Status” on page 19)

3LCD

Shows the status of consumables and the product. (U “Checking the Product Status” on page 19) LCD backlight brightness is adjustable. (U

4 Button 1 (Left) / Button 2 (Right)

Each button is assigned the corresponding function that appears at the bottom of the LCD. The function on the lower left of the LCD is executed when Button 1 (left button) is pressed, while the function on the lower right is executed when Button 2 (right button) is pressed.

“Adjusting LCD Backlight Brightness” on page 43)

Rear

35467

1 Back cover

Open this cover if cut sheets become jammed. (U “Opening the MICR Cover, Back Cover, and Scanner

Cover” on page 69

, “Cut Sheet Jam”)

2 Scanner cover

Open this cover if cut sheets or an ID card becomes jammed. (U “Opening the MICR Cover, Back Cover,

and Scanner Cover” on page 69

3 DC-IN connector

Connect a DC cable.

4 Drawer kick connector

Connect the drawer cable.

5 Wire saddle

Pass the USB cable through this saddle to prevent disconnection of the cable.

6 USB connector (Type B)

Connect a USB cable (Type B).

7 USB connector (Type A)

Connect a USB cable (Type A).

, “Cut Sheet Jam”, “ID Card Does Not Come Out”)

Chapter 1 Product Overview

Roll paper statusInk status

Checking the Product Status

The status of the product can be checked from a combination of the LEDs lighting/flashing and the LCD display.

The error type cannot be distinguished by the LED pattern. Develop an application that reads the status from the application and identifies the error, and lets the user know the required recovery procedure.

Replacement Timing of Consumables

The ink cartridge and roll paper status can be checked on the LCD home screen.

LCD display Status

• There is sufficient ink remaining.

• There is sufficient roll paper remaining.

• There is not much ink remaining so nearly time to replace the ink cartridge.

Prepare a new ink cartridge.

• Roll paper is low, and the time to replace the roll paper is approaching. Prepare new roll paper.

• Ink cartridge is expended. Loading or replacement of the ink cartridge is required. Printing on cut sheet is not possible until a new ink cartridge is installed. (Ink cartridge replacement guidance appears on the LCD. U

“Replacing the Ink Cartridges” on page 70)

• Roll paper is not loaded or remaining roll paper is low. To print on roll paper, loading or replacement of the roll paper is required. Printing on roll paper is not possible until new roll paper is loaded. (Ink roll paper replacement guidance appears on the LCD. U

“Replacing Roll Paper” on page 70)

LCD display Status

An ink cartridge is not installed. An ink cartridge must be loaded to print on cut sheets.

There is not enough ink for periodic ink head cleaning. The ink cartridge needs to be replaced to perform cleaning.

Statuses and Errors

The status of the product can be checked from a combination of the LEDs lighting/flashing and the LCD display.

Product operation stops when an error occurs. For details on resolving errors, refer to

played on the LCD” on page 82

“Error Message Dis-

LED

POWER ERROR

:Off / :On / :Flashing

LCD display Product status

Cut sheets are jammed in the MICR reader. (U “Cut Sheet Jam” on

page 86

Cut sheets are jammed in the back of the product (U

Cut sheets are jammed in the scanner (U

)

“Cut Sheet Jam” on page 86)

LED

POWER ERROR

LCD display Product status

The roll paper cover is open

Auto cutter position error (U

“Recoverable Error” on page 83)

Ink cover is open

Chapter 1 Product Overview

One or more of the following covers are open: MICR cover, back cover, scanner cover

Standing by for insertion of cut sheets

Cut sheet detection

Card insertion standby

Card removal standby

LED

POWER ERROR

LCD display Product status

Cartridge loading or replacement required (U “Installing the Ink Cartridges” on page 41

Roll paper loading or replacement required (U

“Loading Roll Paper” on page 40)

Ink head cleaning standby (U

“Ink Head Cleaning” on page 77)

)

Ink head cleaning

• Thermal head high temperature

• Ink head high temperature

• Motor driver high temperature

“Automatic Recovery Error” on page 82)

• In power-on sequence

• In power-off sequence

Firmware rewriting (data receive in progress)

Firmware rewriting (data writing, restoration in progress)

LED

POWER ERROR

Chapter 1 Product Overview

LCD display Product status

Macro execution function operation standby

The pump unit is near the end of it's service life

Unrecoverable error (U “Unrecoverable Error” on page 85)

Insufficient ink for periodic ink head cleaning

Cut Sheet Processing Modes

There are two modes for processing cut sheets. Select the method most suitable for your environment.

• High-speed mode (U “High-speed Mode” on page 24

• Confirmation mode (U

For details on processing modes, refer to the TM-S9000MJ API Reference Guide.

“Confirmation Mode” on page 27)

)

High-speed Mode

Use this mode to specify processing conditions from the firmware or driver.

Table of Judgment Subjects and Criteria

Judgment made by: Criteria

Firmware • Overlapping feeding detection result

• Incorrect insertion detection result (Check paper)

• Magnetic waveform detection result

• External noise detection result

• Printing result of exceeded media length

Driver • MICR “?” detection result

• IQA judgment result

• Barcode recognition result

Chapter 1 Product Overview

Fed from the ASF

Check for double feeding

MICR reading

Ink jet printing

Capturing image on both sides

Ejection of the cut sheet

Fed from the ASF

Check for double feeding

MICR reading

Fed from the ASF

Check for double feeding

MICR reading

Ink jet printing

Caputuring image on both sides

Ejection of the cut sheet

Document Processing Sequence

The processing sequence depends on the number of pockets and whether or not back feeding is being performed.

When back feeding is not necessary with 1-pocket models/2-pocket models

When back feeding is required with 2-pocket models

Fed from the ASF

Check for double feeding

MICR reading

Ink jet printing

Capturing image on both sides

Backward paper feeding*

Switching of the pocket

Ejection of the

cut sheet

Fed from the ASF

Check for double feeding

Ejection of the cut sheet

Fed from the ASF

Switching of the pockets

∗ Occurs depending on some conditions.

Chapter 1 Product Overview

∗ Waits for a command from the

application.

Confirmation Mode

Use this mode to specify processing conditions from the application. This mode stops the process that starts with cut sheet feeding is from the ASF and ends with cut sheet output to a pocket, in order to receive an instruction from the application. It then restarts the process. It also can be used to configure the no-overlap/overlap setting from the application.

No-overlap: Starts send of the next cut sheet after the current cut sheet is fully in the pocket Overlap: Starts feeding of the next cut sheet while the current cut sheet is being output to the pocket

Document Processing Sequence

The processing sequence depends on the number of pockets and whether or not back feeding is being performed.

With overlap When back feeding is not necessary with 1-pocket models/2-pocket models

Fed from the ASF

Check for double feeding

MICR reading

Ink jet printing

Capturing image on both sides

Stop of paper feeding*

Ejection of the cut sheet

Fed from the ASF

Check for double feeding

Stop of paper feeding*

Ejection of the cut sheet

Fed from the ASF

With overlap

Fed from the ASF

Check for double feeding

MICR reading

Ink jet printing

Capturing image on both sides

Stop of paper feeding*

Backward paper feeding*

Switching of the pockets

Ejection of the cut sheet

Fed from the ASF

Check for double feeding

Ejection of the cut sheet

Fed from the ASF

Switching of the pockets

∗1: Waits for a command from the

application.

∗2: Occurs depending on some conditions.

When back feeding is required with 2-pocket models

Chapter 1 Product Overview

Fed from the ASF

Check for double feeding

MICR reading

Ink jet printing

Capturing image on both sides

Stop of paper feeding*

Ejection of the cut sheet

Fed from the ASF

Check for double feeding

Ejection of the cut sheet

Fed from the ASF

Stop of paper feeding*

Ejection of the document

∗ Waits for a command from the

application.

Without overlap When back feeding is not necessary with 1-pocket models/2-pocket models

With overlap

Fed from the ASF

Check for double feeding

MICR reading

Ink jet printing

Capturing image on both sides

Stop of paper feeding*

Backward paper feeding*

Switching of the pockets

Ejection of the cut sheet

Fed from the ASF

Check for double feeding

Ejection of the cut sheet

Fed from the ASF

Switching of the pockets

∗1: Waits for a command from the

application.

∗2: Occurs depending on some conditions.

When back feeding is required with 2-pocket models

Chapter 1 Product Overview

Speed of Each Processing Mode

This is the processing speed from the point that the first cut sheet is sent from the ASF until receipt of the image data of the 100th cut sheet (highest value).

Processing Speed Conditions

The processing speed may be reduced by the conditions described below.

• Host computer operating environment (U

• Software that coexists on the computer

• Image resolution, light source settings

When the resolution of the captured image is 240 dpi or 300 dpi, or when the acquired image is 24-bit color or infrared (IR)

• Driver IQA, OCR, bar code recognition settings

• Data transfer, save, and other application processing

• Cut sheet status

• Processing mode and judgment subject

Processing modes Judgment made by Condition details

High-speed mode Firmware Operation based on firmware judgments, without instruction

Driver When driver judgment is required, processing speed is slower

Confirmation mode Application Since the product stands by for instructions from the applica-

“Operating Environment” on page 61)

from the host computer, for high-speed processing. However, when cut sheets are output to the sub-pocket in the case of 2pocket models, processing is slower due to generation of back feeding.

compared to operation according to judgment conditions by firmware only.

tion for each cut sheet scan, processing speed depends on control from the application. Also, processing speed depends on whether or not overlap is performed.

Processing Modes

Resolution of captured image: 200 dpi, grayscale/black and white

Processing speed

Processing mode and

judgment subject

High-speed mode

Firmware judgment

High-speed mode

Driver judgment

Confirmation mode

Application judgment

Media size

Main-pocket

Personal check 225 DPM 180 DPM 130 DPM 130 DPM

Business check 175 DPM 152 DPM 130 DPM 130 DPM

Personal check 79 DPM 61 DPM 79 DPM 61 DPM

Business check 65 DPM 52 DPM 65 DPM 52 DPM

Personal check 65 DPM 53 DPM 65 DPM 53 DPM

Business check 51 DPM 44 DPM 51 DPM 44 DPM

225 DPM 130 DPM

ejection

∗1: When 50 of the 100 sheets are in the sub-pocket ∗2: Does not take application processing time into consideration

Sub-pocket

ejection

50%

Main-pocket

ejection

Sub-pocket

ejection

50%

Chapter 1 Product Overview

NV Memory

This product is equipped with nonvolatile memory (NV), which maintains stored data even if the product is turned off. The memory areas below are available in NV memory for use by the user.

• NV graphics memory

• NV user memory

• Memory switch

• R/E (receipt enhancement)

• User-defined page

• Maintenance counters

As a general rule for the number of writes to NV memory, create an application that writes no more than 10 times a day.

NV Graphics Memory

Multiple store logos and other graphics can be registered for printing on logos.

Registered graphics can be viewed using the TM-S9000II Utility or the NV graphics information print mode.

For details on the NV graphics information printing mode, refer to the TM-S9000II Utility User's Manual and

“NV Graphics Information Print Mode” on page 56.

NV User Memory

Custom product settings and maintenance information can be saved as text data and read as required.

Memory Switch

This switch can be used to configure various product settings.

For details on memory switches, refer to

“Software Settings” on page 47.

R/E (Receipt Enhancement)

Settings can be configured to have the store logo and other graphics printed automatically at the beginning and the end of receipts.

For details on R/E (receipt enhancement), refer to

“R/E Information Print Mode” on page 58.

User-defined Page

Character that is not registered on the product can be printed by registering it on a user-defined page (Character Code Table: page 255).

Maintenance Counters

This function automatically registers the number of print lines, the number of auto cutter operations, product running time, and other maintenance counter information in product memory. Counter information can be referenced to support periodic inspections, consumable replacement and others.

The head travel distance and the number of auto cutter operations (U “Self-test Mode” on page

Chapter 2 Setup

3. Connecting a Cash Drawer (page 37)

4. Connecting a Power Supply (page 39)

2. Connecting to a Host Computer (page 37)

1. Product Installation (page 36)

5. Loading Roll Paper (page 40)

6. Installing the Ink Cartridges (page 41)

7. Adjusting LCD Backlight Brightness (page 43)

8. Test Printing (page 44)

Setup

This chapter describes the product and peripheral device installation and setup procedures that need to be performed before using the product.

Setup Flow

The information in this chapter follows the flow of product and its peripheral device setup as shown below.

Product Installation

Removing the Packing Materials

Packing materials are affixed for protection against shock during transportation. Remove the packing materials shown below before installing the product.

The packing materials and packaging box are required for future transportation. Keep them in a safe place.

Installation

Provide sufficient space in a location appropriate for installation.

Location Appropriate for Installation

• On an area larger than the bottom surface of the product (U “Overall Dimensions” on page 109)

• In a level and stable location

• In a location free of vibration and impacts

• In a location where a dedicated power outlet is available

• In a location with sufficient space around the product to allow for replacement of consumable products, and

daily cleaning.

• In a location meeting the guaranteed environmental conditions (U )

107

• When moving the product, lift it up by grasping at the depressions on either side.

• Make sure that cords or other objects are not being pinched by the product.

• To avoid deterioration of the MICR recognition rate, do not install the product near a magnetic

field. In particular, check the MICR reader recognition rate when the product is installed near a display device.

“Environmental Specifications” on page

Chapter 2 Setup

Connecting to a Host Computer

Connect the USB for connecting with the host computer to the port on the back of the product. (U “Rear” on

page 18

)

• Pass the USB cable through the wire saddle to prevent accidental disconnection.

• Use of the included USB cable is recommended. Use of another USB cable can result in improper

operation during large-volume data processing when scanning a series of documents.

Connecting a Cash Drawer

• Simultaneous operation of two drives is not supported.

• When sending consecutive drawer drive pulses, allow an interval between pulses that is at least

four times that of the drawer drive pulse.

Specifications Required for a Cash Drawer

Cash drawer specifications vary widely according to manufacturer and model. Whenever connecting a drawer that is not one specified for this product, check to make sure that it meets the drawer specifications below. Connecting a drawer that does not meet these specifications creates the risk of damage to the product.

• Drawer kick solenoid or other load between pins 4 and 2 or pins 4 and 5 of the drawer kick connector

• When using a drawer open/close signal, a switch must be provided between drawer kick connector pins 3

and 6

• Load resistance (by a drawer kick solenoid or others) of at least 24 Ω, and input current of no more than 1 A

• Use of only the 24 V output of drawer kick connector pin 4 for the drawer power supply

Drawer Kick Connector Connection Diagram

Shielded

Drawer kick connector

Product

User (drawer)

Drawer open/ close switch

Drawer kick solenoid

6 5 4 3 2 1

F. G

+24V

Connecting the Drawer Cable

• Use a shielded cable for the drawer cable.

• Be sure to use product power (connector pin 4) for drawer power.

WARNING

• Do not plug a general public phone line or other similar connector to the drawer kick connector. Doing so can damage the public phone line or product.

Insert the drawer cable into the product's drawer kick connector until you hear it click into place.

Connecting a Power Supply

• Use only the specified AC adapter. Not doing so may cause a fire or electric shock. (U “Electrical

Specifications” on page 92

WARNING

Insert the DC connector of the AC adapter firmly all the way into the DC-IN connector

of the product.

Insert the connector of the AC cable firmly all the way into the AC inlet of the AC

adapter.

Insert the power plug firmly all the way into an outlet with a ground.

• Do not plug the AC cable into a power outlet whose voltage does not match the input voltage of

the AC adapter. Doing so can damage the product.

• If you discover an abnormality immediately turn off the product and unplug AC cable from the

power outlet.

• Use only the AC cable that comes with the product.

Chapter 2 Setup

)

Place the AC adapter with its label facing downward.

Loading Roll Paper

Take care not to press on the manual cutter with your hand or fingers. Doing so may cause injury.

CAUTION

Open the roll paper cover. (U “Opening the Roll Paper Cover” on page 68)

Load roll paper, making sure it is oriented correctly.

Pull out the leading edge of the roll paper a little, and close the roll paper cover.

If the product is turned on, the roll paper will be cut automatically.

Chapter 2 Setup

IC chip

Installing the Ink Cartridges

This section describes the procedure for installing the ink cartridges and performing ink charging for the first time.

When replacing an ink cartridge, refer to dure in this section.

Read the precautions on handling carefully before installing the ink cartridges. (U

“Cautions on Ink Cartridges” on page 9)

CAUTION

Check that the product is powered on. (U “Turning the Power On” on page 67)

Open the ink cartridge cover. (U “Opening the Ink Cartridge Cover” on page 68)

Remove a new ink cartridge from its bag.

“Replacing the Ink Cartridges” on page 70, and then follow the proce-

Peel the yellow film from the ink cartridge.

• Do not remove the other label.

• Do not touch the IC chip.

CAUTION

Gently press the ink cartridge into the product.

PUSH

Close the ink cartridge cover.

Ink charging starts. The (POWER) LED flashes during ink charging. It takes up to 4 minutes to charge the ink the first time ink cartridges are installed in the product.

When ink charging completes, the (POWER) LED changes from flashing to on.

CAUTION

Never open any cover of the printer or turn off the printer during ink charging (while the (POWER) LED is flashing). Doing so will consume a large amount of ink, which may result in the need to replace the ink cartridges before the completion of charging.

The ink cartridges included in the product package are used for initial charging. The product uses ink to prepare for printing (ink charging) when the ink cartridges are installed for the first time.

The installing of ink cartridges is now complete.

Chapter 2 Setup

Adjusting LCD Backlight Brightness

Adjust the brightness of the LCD to suit the environment where the product is being used. The changed setting is retained even if the power is turned off. Available brightness settings are bright, normal, and dark.

Open the ink cartridge cover. (U “Opening the Ink Cartridge Cover” on page 68)

Press Button 1 (dark) to make the display dark, or Button 2 (bright) to make the dis-

play bright.

Close the ink cartridge cover.

Test Printing

Firmware version 1.02 ESC/POS

Buer Capacity 4K bytes (xed)

Handshaking operation (busy condition) Receive buer full (xed)

Automatic line feed (CR command function) Disabled

Resident character Alphanumeric

Power on status Disabled

Receipt cover open Auto recoverable error

Remote wakeup Enabled

Nozzle check pattern

Maintenance information Thermal head : 0.000 km Autocutter : 1 cut Inkjet head(nozzle1) : 234 shots Inkjet head(nozzle1) : 130 shots MICR head : 92 sheets

Memory switches

Self-test printing can be used to check product settings. Self-test printing on cut sheets can be used to check for missing dots and other printing irregularities.

For printing procedure, refer to “Self-test Mode” on page 54

Chapter 2 Setup

If the test print shows that the nozzle check pattern is blurred, it means that ink head cleaning is required. (U

“Ink Head Cleaning” on page 77)

Chapter 3 Advanced Product Use

Advanced Product Use

Software Settings

The product has memory switches and customize values as software setting functions, which can be used for configuring various product settings.

Refer to the following section for an overview of each function. Settings can be configured using one of the methods (ESC/POS command, software setting mode, TM-S9000II Utility) shown in the table below.

Setting item/setting methods

Transmits the power ON information ✔✔

Auto line feed ✔✔

Remote wake-up ✔✔

Roll paper cover open during printing ✔✔

Roll paper print density ✔✔

Paper autocutting after closing the roll paper cover ✔✔

Roll Paper Reduction ✔✔

Print density when multiple tone printing ✔✔

Sets time to check ink head cleaning

Memory switch

Validation settings

Cut sheet settings

Time to enter power saving mode

Customize value

Function to prevent printing on the back side of documents (endorse) without magnetic ink characters

Software setting

mode

TM-S9000II Utility

✔

MICR appearance judgment position using the function to prevent printing on the back side of documents (endorse) without magnetic ink characters

Settings for auto Top Logo / Bottom Logo printing

R/E

Extended settings for auto Top Logo / Bottom Logo printing

• For information on the software setting mode, refer to “Software Setting Mode” on page 59.

• For details on the TM-S9000II Utility, refer to the TM-S9000II Utility User's Manual.

✔

Function

Transmits the power ON information

• No send (default setting)

• Send

Auto line feed

• Always disabled (default setting)

• Always enabled

Remote wake-up

• Enabled (default setting)

• Disabled

Roll paper cover open during printing

• Automatic recovery error (default setting)

• Recoverable error

Roll paper print density

Selectable level 1 to 13 (70 to 130%)

Default setting: Level 7 (standard)

In order to ensure high print quality, setting the print density is recommended in accordance with the type of paper being used as shown in the table below.

Original paper type Density

AF50KS-E 4 (85%)

TF50KS-EY, P220AGB-1 5 (90%)

TF60KS-E, PD160R, PD190R, KT48FA, KT55FA, F5041(55), F5041(48) 7 (100%)

P30521, P30523, P31523, P35524 8 (105%)

The higher the print density, the lower the printing speed.

Paper autocutting after closing the roll paper cover

• Cut (default setting)

• No cut (not recommended)

Roll Paper Reduction

Reduction of top margin

• Does not reduce (default setting)

• Reduces

Reduction of bottom margin

• Does not reduce (default setting)

• Reduces

Line space reduction rate

• Does not reduce (default setting)

• 25%

• 50%

• 75%

Chapter 3 Advanced Product Use

Line feed reduction rate

• Does not reduce (default setting)

• 25%

• 50%

• 75%

Bar code height reduction rate

• Does not reduce (default setting)

• 25%

• 50%

• 75%

Print density when multiple tone printing

Selectable level 1 to 13 (70 to 130%)

Default setting: Level 7

In order to ensure high print quality, setting the print density is recommended in accordance with the type of paper being used.

The higher the print density, the lower the printing speed.

Sets time to check ink head cleaning

Time (hh:mm) can be specified

Default setting: 20:00

Validation settings

Paper feed direction

Top mar gin (dot s)

Left margin (dots)

Allowable printing area

50.8 mm

18 mm

10 mm

Paper feed direction

Top margin (dots)

Left margin (dots)

Allowable printing area

50.8 mm

18 mm

10 mm

Top margin (default setting: 0) and left margin (default setting: 0) settings are configurable

Cut sheet settings

Top margin (default setting: 0) and left margin (default setting: 0) settings are configurable

Time to enter power saving mode

This time can be set within the range of 100 ms [0.1 second] to 3600 s [60 minutes]

Default setting: 300 s [5 minutes]

Chapter 3 Advanced Product Use

Paper length 160 mm

MICR line detection position (0.1 mm units)

MICR character start position

50.8 mm

18 mm

10 mm

Paper feed direction

Function to prevent printing on the back side of documents (endorse) without magnetic ink characters

• Disabled (default setting)

• Enabled

Magnetic ink characters appearance judgment position

The MICR line judgment location (default: 0) can be specified in 0.1 mm units

Settings for auto Top Logo / Bottom Logo printing

Key codes

You can select from among the key codes of pre-registered logos

Alignment

• Align left

• Align center

• Align right

Extended settings for auto Top Logo / Bottom Logo printing

Top Logo printing when feeding is up to the cut position

• Disabled

• Enabled (default setting)

Top Logo printing when the product is turned on

• Disabled (default setting)

• Enabled

Top Logo printing when covers are closed

• Disabled

• Enabled (default setting)

Chapter 3 Advanced Product Use

Open the roll paper cover and hold down Button 2 as you turn on the product

Close the roll paper cover

Software setting mode

Short-press Button 2 once

Close the roll paper cover

NV graphics information

print mode

Short-press Button 2 four times

Close the roll paper cover

R/E information print mode

Close all covers and hold down Button 2 as you turn on the product

Short-press Button 2 once

Self-test mode

Close all covers and hold down Button 1 as

you turn on the product

Load the cut sheet

Self-test mode

Open the ink cartridge cover and hold down

Button 1 as you turn on the product

Short-press Button 1 twice

Close the ink cartridge cover

Load the cut sheet

NV graphics information print mode

Setting/Confirmation Mode

In addition to the normal printing modes, the product also includes the modes below for configuring settings and checking the status of functions.

• Self-test mode

• NV graphics information print mode

• R/E information print mode

• Software setting mode

Each mode is selected in accordance with the button that is pressed when the product is turned on and whether a cover is opened or closed.

Self-test Mode

You can use the self-test to check the items below.

• Control circuit function

• Printer mechanism function

• Print quality

• Control ROM version

• Memory switch setting function

Perform the procedures below.

Printing to Roll Paper

Turn off the product and confirm that all covers are closed.

While holding down Button 2, press the (POWER) button to turn on the product.

This starts test printing on the roll paper.

Press Button 2 (Feed) again.

This restarts test printing. Printing is complete when “*** completed ***” is printed.

Chapter 3 Advanced Product Use

Self-Test Printing on Cut Sheets

When test printing on cut sheets, use the included cut sheet paper or cut sheets with dimensions of at least 70 mm wide by 152 mm long.

Turn off the product and confirm that all covers are closed.

While holding down Button 1, press the (POWER) button to turn on the product.

Load three cut sheets into the ASF. (U “Loading Cut Sheets” on page 72)

Test printing begins. Printing is complete when “*** completed ***” is printed.

• Self-test printing uses three cut sheets. The product stands by for insertion of cut sheets until

printing is complete.

• If the check doesn’t feed correctly, perform the self-test using 3 of the provided new cut sheets.

If the printer has not been used for three months or more, please perform this self-test print procedure, and repeat until the unit feeds correctly.

NV Graphics Information Print Mode

This mode prints the NV graphics information below, which is registered on the product.

• NV graphics capacity

• NV graphics capacity usage

• NV graphics remaining free space

• NV number of graphics registrations

• Key code of each data, X-direction dots and Y-direction dots

• NV graphics data

For details on NV graphics, refer to “NV Memory” on page 33.

Printing to Roll Paper

Turn off the product and open the roll paper cover.

While holding down Button 2, press the (POWER) button to turn on the product.

Press Button 2 twice.

Close the roll paper cover.

This starts printing of NV graphics information.

Initialization starts after printing is complete. Next, the product transitions to its normal state (printing/scanning enabled).

Chapter 3 Advanced Product Use

Printing on Cut Sheets

When test printing on cut sheets, use the included cut sheet paper or cut sheets with dimensions of at least 70 mm wide by 152 mm long.

Turn off the product and open the ink cartridge cover.

While holding down Button 1, press the (POWER) button to turn on the product.

Press Button 1 twice.

Close the ink cartridge cover.

This starts printing of NV graphics information.

Initialization starts after printing is complete. Next, the product transitions to its normal state (printing/scanning enabled).

R/E Information Print Mode

This mode prints the receipt enhancement information below, which is registered on the product.

• Auto Top Logo setting

• Auto Bottom Logo setting

• Auto Top Logo/auto Bottom Logo extended settings

Perform the procedures below.

Turn off the product and open the roll paper cover.

While holding down Button 2, press the (POWER) button to turn on the product.

Press Button 2 four times.

Close the roll paper cover.

This starts R/E (receipt enhancement) information printing.

Initialization starts after printing is complete. Next, the product transitions to its normal state (printing/scanning enabled).

Chapter 3 Advanced Product Use

Software Setting Mode

Use this mode to configure settings for the product's memory switches and customize values.

• Roll paper print density

• Auto paper use reduction

• Paper auto cutting after closing the roll paper cover

• Error operation setting

• Transmits the power ON information

• Communication settings

For details on memory switches and customize values, refer to “Software Settings” on page 47.

Perform the procedures below.

Turn off the product and open the roll paper cover.

While holding down Button 2, press the (POWER) button to turn on the product.

Close the roll paper cover.

This prints software setting mode guidance. Follow the instructions that are provided.

When your finish configuring settings, they are saved to the product and initialization starts. Next, the product transitions to its normal state (printing/scanning enabled).

Chapter 4 Application Development Information

Application Development Information

This chapter describes product control methods and the information required to develop applications used by the product.

Operating Environment

The operating environment required to get the most out of the product's basic specifications depends on the model.

130 DPM Model

• CPU: At least a Intel Pentium 4 2.0 GHz or the equivalent

• Memory: At least 512 MB or above the minimum operating system requirement

• HDD: Free space of more than 30 MB (Before installing the driver)

• I/F: USB2.0 Hi-speed

225 DPM Model

• CPU: At least Intel Core 2 Duo 1.8 GHz or the equivalent

• Memory: At least 1 GB or above the minimum operating system requirement

• HDD: Free space of more than 30 MB (Before installing the driver)

• I/F: USB2.0 Hi-speed

Driver

Image App.

Print App.

TWAIN App.

Printer Driver

for TM-S9000

TM-S9000

TWAIN Diver

TM-S9000

Driver

TM-S9000II-MJ

The drivers described below are available for application development. For detailed information on functions and support environments, refer to the documentation that comes with

each driver.

For Windows Environment

• EPSON TM-S9000 Driver Use the API (application interface) to implement product functions. Development can be performed using Visual C++, Basic, and other programming languages.

• EPSON TM-S9000 TWAIN Driver This driver is for control of products that use TWAIN, which is a standard interface for scanners.

• EPSON Windows Printer Driver for TM-S9000 This is a standard printer driver for Windows.

List of Supported Functions

✓: Supported -: Unsupported

Function/driver

Scanning cut sheet ✓✓ -

Reading MICR characters on a check ✓✓ -

Endorsement printing of a check ✓✓ -

Electronic endorsement printing ✓✓ -

Scanning ID Cards ✓✓ -

Printing on cut sheet ✓ - ✓

Printing on roll paper ✓ - ✓

MSR* - - -

∗ : The equipped MSR is a USB HID-Keyboard interface

EPSON TM-S9000

Driver

EPSON TM-S9000

TWAIN Driver

EPSON Windows

Printer Driver for

TM-S9000

Chapter 4 Application Development Information

Print App.

SANE Front End

(Image App.)

CUPS

SANE Back End

Core API Layer

TM-S9000II-MJ

For Linux Environment

• EPSON SANE for TM-S9000

This is software for controlling products that use the main scanner interface for Linux.

• EPSON CUPS for TM-S9000

Printer driver for Linux.

List of Supported Functions

✓: Supported -: Unsupported

Function/driver EPSON SANE for TM-S9000 EPSON CUPS for TM-S9000

Scanning cut sheet ✓ -

Reading MICR characters on a check ✓ -

Endorsement printing of a check ✓ -

Electronic endorsement printing ✓ -

Scanning ID Cards ✓ -

Printing on cut sheet - ✓

Printing on roll paper - ✓

MSR* - -

∗ : The equipped MSR is a USB HID-Keyboard interface

Utilities

The utilities described below are available for application development.

For details about functions and support environments, refer to the documentation that comes with each driver.

TM-S9000II Utility

This utility is for checking and modifying each of the product's internal values.

It has the following functions:

• Current settings • Storing logos

• Roll paper reduction • Automatic paper cut

• Printing control • Backup/restore

• Operation test • MSR settings (Sets the method to process read data)

Epson Deployment Tool

This tool can be used to change product settings and printer driver settings. The settings of multiple products can be configured simultaneously, which reduces work time.

BmpToRaster

This is a utility for converting Windows BMP files to ESC/POS command raster graphic data.

It has the following functions:

• TM-S9000II-MJ multi-tone image print data creation

• Monochrome image print data creation

• Binary file graphic printing

Downloading Software

Download the latest version of each software from the URLs below.

For customers in North America, go to the following web site: http://www.epson.com/support/

For customers in other countries, go to the following web site: https://download.epson-biz.com/?service=pos

Chapter 4 Application Development Information

Chapter 5 Handling the Product

(POWER) button

Handling the Product

This chapter describes the basic handling procedures for the product.

Turning On/Off

This section describes how to turn the product on/off.

Turning the Power On

Hold down the (POWER) button for at least 1 second until the (POWER) LED turns on.

Turning the Power Off

Hold down the (POWER) button for at least 3 second until the (POWER) LED turns off.

To turn off power without using the (POWER) button, send the command that executes the power off sequence.

• Do not remove and insert the power plug from/to the outlet while the power of the product is in the on state. Doing so may cause electric shock or fire.

CAUTION

• Turning off the product by performing a (POWER) button operation or by sending a com- mand causes the ink head to be capped automatically to prevent the ink from drying. If you do not plan to use the product after installing an ink cartridge, be sure to use either of the methods above to turn off power. Do not pull out the power plug or turn off the breaker while the power is on.

Opening a Cover

This section describes how to open each of the product's covers.

Opening the Ink Cartridge Cover

Use your finger to lift up the tab on the left side of the ink cartridge cover, and open the cover toward you.

Opening the Roll Paper Cover

Use your finger to lift up the tab on the left side of the roll paper cover, and raise the cover to open it.

Opening the MICR Cover, Back Cover, and Scanner Cover

Pull the cover lever and then swing the cover outwards to open it.

Chapter 5 Handling the Product

Replacing the Ink Cartridges

If the LCD displays the animation shown below, it is time to replace the ink cartridge.

For the replacement procedure, refer to “Installing the Ink Cartridges” on page 41 formed with the same procedure. Grasping the tab on the top side of the used ink cartridge, pull it out to remove it.

For the model numbers of the ink cartridges, refer to

“Ink Cartridge” on page 93.

. Replacement can be per-

Replacing Roll Paper

If the LCD displays the animation shown below, it is time to replace the roll paper.

For information on roll paper replacement, refer to formed with the same procedure. Do not leave the core of used roll paper in the product.

“Loading Roll Paper” on page 40. Replacement can be per-

Chapter 5 Handling the Product

Cut Sheet Processing

This section describes cut sheet processing.

Process Flow

The processing flow below is performed by the product, from the point cut sheets are loaded in the ASF until they are ejected to a pocket.

1 Cut sheet feed

Inserted cut sheets are separated one-by-one and fed.

2 MICR reading

Reads the magnetic ink characters printed on checks.

3Print

Prints on cut sheets.

4 Scanning

Reads both sides of cut sheets.

5 Eject/store

Processed cut sheets are ejected and stored.

Loading Cut Sheets

Use the procedure below to load cut sheets. Up to 100 cut sheets can be loaded in the ASF.

Pull out the ASF guide and pocket guide to match the length of the paper.

Load the cut sheets so they are aligned with the mark on the right side of the roll

paper cover. When reading MICR characters, load the sheets so the magnetic ink characters are facing away from and toward the bottom of the product. When loading multiple sheets, first align them on their lower right corners.

CAUTION

Note the precautions below. Failure to satisfy these conditions can result in cut sheet reading not starting or cause jamming.

• Use cut sheets that conform to product specifications

• Make sure there are no clips on or stables in the cut sheets, and make sure that the cut sheets are

not curled, bent or wrinkled

Load the paper and remove your hand.

After paper ejection is complete, remove it by hand. Touching the paper or opening the cover while processing is in progress creates the risk of paper jams or unexpected injury.

CAUTION

Removing Cut Sheets

After cut sheets are ejected into the pocket, remove them.

Chapter 5 Handling the Product

• Each of the pockets can store the number of sheets shown below. To prevent paper jams, do not allow the number of sheets in a pocket to exceed the specified value.

• Main pocket: 100

• Sub-pocket: 50

• Paper feed speed is lower in the case of 300 dpi color image acquisition or simultaneous acquisi-

tion of a color image and IR image. Depending on the paper type and conditions, cut sheets may curl in the pocket at this time. Because of this, it is recommended that cut sheets be removed after about 25 sheets are accumulated in the pocket.

ID Card Processing

This section describes ID card processing.

Note the precautions below. Failure to do so can cause ID card reading problems.

• Use ID cards in accordance with specifications.

• Check to make sure that ID cards are not bent, broken, or excessively embossed.

• Do not touch the IC chip of the ID card.

• Do not open a cover, touch the ID card, or block the slot while the product is processing an ID

card.

Insert the ID card into the slot and slide it.

Release the ID card after it starts to be fed automatically.

After the ID card is ejected, remove it.

Chapter 5 Handling the Product

Magnetic Stripe Card Processing

This section describes magnetic stripe card processing.

Some models are not equipped with a magnetic stripe card reader (MSR).

Use magnetic stripe cards that conform to product specifications.

Insert the card into the slot so its magnetic stripe is facing toward the product and downward, and then slide downward or upward in the slot. At this time, press down on the card to make sure it is sliding along the bottom of the card slot.

The buzzer sounds once if reading is successful, and three times if it fails.

Cleaning the Product

Thermal head Platen roller

Cleaning the Exterior

After turning of the product, use a slightly damp cloth to wipe it off. Before doing so, be sure to unplug the AC cable from the power outlet.

Do not use alcohol, benzine, thinner, trichloroethylene, or ketone based solvent to clean the exterior of the printer.

CAUTION

Cleaning the Thermal Head and Platen Roller

To maintain receipt printing quality, periodic (once every three months) cleaning of the thermal print head is recommended.

Depending on the type of paper being used, paper dust can adhere to the platen roller and cause paper feed problems. If this happens, clean the platen roller.

Doing so may deform or damage the plastic and rubber parts.

Turn off the product and open the roll paper cover. Clean the thermal head and/or platen roller by wiping with a cotton swab moistened with alcohol (ethanol or isopropyl alcohol).

• The thermal head may be very hot after printing. Do not touch the thermal head or components around it for cleaning immediately after printing. Wait for some time to allow the thermal print

CAUTION

head to cool down before cleaning it.

• Take care to avoid scratching the thermal print head with your fingers or hard objects.

Chapter 5 Handling the Product

Ink Head Cleaning

If printing becomes blurred or uneven, even though there is sufficient ink remaining, it means that the ink head needs cleaning.

On the LCD home screen, press the Cleaning button (Button 1). This will display a confirmation message. Press the Yes button (Button 2) to perform the cleaning operation.

This starts cleaning and causes the (POWER) LED to flash. The (POWER) LED stops flashing when cleaning is complete.

Do not turn off the product or open a cover while cleaning is in progress ( (Power) LED flash-

ing).

CAUTION

• Do not run the head cleaning more than necessary. Ink is consumed because ink is discharged

from the head to clean it.

• If there is not enough ink remaining, head cleaning may not be possible. Replace the ink car-

tridges and then try again.

Cleaning the Paper Feeding Path

If there are problems correctly reading the magnetic ink characters of a check, cleaning of the paper feeding path using a commercially available cleaning kit is required. Periodic cleaning is recommended. The cleaning period is once a week or every 2,000 checks.

Use either of the methods below to perform cleaning.

• Cleaning using the application (U

• Cleaning using the printer (U

Cleaning kit model numbers

KIC Team, Inc.

• Waffletechnology® MICR cleaning card (model:CS1B15WS)

• Epson Check Scanner Cleaning Kit (model:KWEPS-KCS2)

“Cleaning Using the Application” on page 78)

“Cleaning Using the Printer” on page 78)

Cleaning Using the Application

Turn on the product and insert a cleaning sheet into the ASF. Use the application to execute a paper feed, which passes the cleaning sheet along the paper path and cleans it.

Cleaning Using the Printer

Use the procedure below to perform cleaning.

Turn off the product and open the ink cartridge cover.

While holding down Button 1, press the (POWER) button to turn on the product.

Press Button 1 three times.

Close the ink cartridge cover.

Insert a cleaning sheet into the ASF.

Feed the cleaning card to clean the paper path.

Chapter 5 Handling the Product

Cleaning the Scanner

If the quality of data read from cut sheets or ID cards is poor, scanner cleaning is required. Periodic cleaning is recommended. The cleaning period is once a week or every 2,000 checks.

Turn off the product and open the scanner cover. Gently wipe the glass using a soft, dry cloth.

• Do not use detergent, water, or other liquid for cleaning. Doing so creates the risk of dirt adher-

ing to the glass.

• If oil, grease, or other similar matter gets on the scanner glass, wipe it with a cloth moistened

with alcohol. However, make sure that liquid does not come into direct contact with the scanner glass.

Preparing for Transport

Perform the steps below to prepare the product for transport.

Do not transport a used ink cartridge. Doing so may cause the ink to leak.

Turn off the power. (U “Turning the Power Off” on page 67)

Confirm that the (POWER) LED is unlit.

Disconnect the DC connector from the product.

Remove the roll paper.

Remove the ink cartridge.

Store the ASF guide and pocket guide.

Pack the product so it is supported both from above and below.

Chapter 6 Troubleshooting

Troubleshooting

This chapter describes how to resolve problems.

Trouble Reference

The Product Does Not Turn On page 82

Lit or Flashing ! (ERROR) LED page 82

Error Message Displayed on the LCD page 82

Cut Sheet Jam page 86

ID Card Does Not Come Out page 87

Roll Paper Jam page 88

Cannot Open the Roll Paper Cover page 89

Problems with Print Quality page 90

Problems with Reading Quality page 90

The Product Does Not Turn On

Making sure each connector is oriented correctly, insert the power cable into the product and the power outlet as far as it will go. (U “Connecting a Power Supply” on page 39

)

Lit or Flashing ! (ERROR) LED

If the (ERROR) LED is lit or flashing, check the message on the LCD for information on resolving the problem. (U

“Error Message Displayed on the LCD” on page 82)

Error Message Displayed on the LCD

If a message appears on the LCD of the operation panel, try the solution described below.

There are three error types: automatic recovery error, recoverable error, and unrecoverable error.

Automatic Recovery Error

Printing on roll paper is not possible when an automatic recovery error occurs. Take the actions shown in the table below to return the product to its normal state.

LCD display Error name Error details Solution

Roll paper cover open during printing error

* When automatic recovery is selected by using the memory switch (U

paper cover open during printing” on page 48

Thermal head high temperature error

“Roll

)

The roll paper cover is open. Close the roll paper cover.

The thermal head temperature exceeds that of the drive conditions.

Stop roll paper printing for a while.

Chapter 6 Troubleshooting

Recoverable Error

Product operation stops when a recoverable error occurs. After removing the cause of the error, you can return back to normal by turning power off and then back on again, or by using the error recovery command.

LCD display Error name Error details Solution

Roll paper cover open during printing error

*When recoverable is selected by using the memory switch (U

cover open during printing” on page 48

“Roll paper

)

The roll paper cover is open.

With the roll paper cover closed, execute the error recovery command (DLE ENQ (n=2)) or turn power back on.

Mechanism position error

Cut sheet jam error

The home position of the hopper or the pocket switching board cannot be detected.

Even if cut sheets are sent a fixed amount, they are not ejected.

This could be due to the reasons below.

• Paper feed from the ASF failed

• Cut sheet jamming was detected

• Too short or too long cut sheet was detected

Execute the error recovery command (DLE ENQ (n=2)) or turn power back on.

• If paper feed from the ASF failed: Load the cut sheets so that they are aligned with the mark on the right side of the roll paper cover. (U

“Loading Cut Sheets”

on page 72

• If a cut sheet jam was detected: Remove the jammed paper and then re-load it into the ASF. (U

Sheet Jam” on page 86

• If a too short or too long cut sheet was detected: Use cut sheets in accordance with the specifications. (U

page 101

)

“Cut

)

“Cut Sheet” on

)

LCD display Error name Error details Solution

• If cut sheets were inserted upside down or backwards: Orient cut sheets correctly when loading them. (U “Loading Cut Sheets”

on page 72

• When the confirmation mode is configured so this condition causes an error: Follow the instructions provided by the application.

• When generation of noise by the MICR was detected: Scan again.

• When the specified print data is longer than the cut sheet length: Specify print data that is shorter than the length of the cut sheets.

)

Cut sheet feed error

Double-feed of cut sheets.

This could be due to the reasons below.

• Cut sheets were inserted upside down or backwards

• Confirmation mode is configured so this condition causes an error

• Generation of noise by MICR was detected

• Specified print data is longer than the cut sheet length

Auto-cutter error

Cartridge recognition error

The auto cutter home position cannot be detected.

Ink information writing is not be performed correctly.

Remove the jammed roll paper or the foreign matter from inside the roll paper cover. With the roll paper cover closed, turn the product back on.

Check if the ink cartridge is installed correctly. (U

“Installing the Ink Car-

tridges” on page 41

Or you should replace the ink cartridge with a new one. (U

“Replacing the Ink Car-

tridges” on page 70

)

Chapter 6 Troubleshooting

Unrecoverable Error

When an unrecoverable error occurs, an error code appears on the LCD and product operation stops.

If turning the product off and then back on again does not clear the error, servicing is required.

Error code Error name Error details

APA11 CPU execution error CPU is executing an illegal address.

AHB12

AHB11

AKA41 High-voltage error Power supply voltage is high.

AKA42 Low-voltage error Power supply voltage is low.

AKA11

AAA21

AAF21

AAF31

AKA82

AKA31

AKA71

AGB11

AGA14

AGC22

AGD21

AGD22

AKA51

Read/Write error Normal operation is not performed following read/write check.

Drive circuit error Drive circuit error occurred.

IJ mechanism error Ink jet mechanism error occurred.

Communication device error

USB error occurred.

AKA81

AKA83

BGA1F

BGA31

Double-feed detector noise level error

Double-feed detector detection error

Maintenance error

Noise was detected by the double-feed detector.

Double-feed detector error occurred.

The specified number of pump drives, or the specified absorber absorption volume has been exceeded.

Cut Sheet Jam

Open the applicable cover and remove the jammed cut sheets. The location of the cut sheet jam can be determined by checking the LCD.

Do not pull out cut sheets with excessive force. Doing so can damage the cut sheets and creates the risk of product malfunction.

LCD display Error details Solution

Cut sheets are jammed in the MICR reader. Open the MICR cover and remove the

jammed cut sheets.

MICR Cover, Back Cover, and Scanner Cover” on page 69

(U “Opening the

)

Cut sheets are jammed in the back of the product.

Cut sheets are jammed in the scanner. Open the scanner cover

Open the back cover

jammed cut sheets.

MICR Cover, Back Cover, and Scanner Cover” on page 69

jammed cut sheets.

MICR Cover, Back Cover, and Scanner Cover” on page 69

(U “Opening the

)

(U “Opening the

)

and remove the

ID Card Does Not Come Out

Open the scanner cover and remove the ID card.

Do not pull out ID cards with excessive force. Doing so can damage the ID card and creates the risk of product malfunction.

LCD display Error details Solution

An ID card is jammed in the scanner. Open the scanner cover and remove

Chapter 6 Troubleshooting

the jammed ID card.

MICR Cover, Back Cover, and Scanner Cover” on page 69

(U “Opening the

)

Roll Paper Jam

If roll paper jams, cut off the section of paper wrinkled by the jamming, and then reload the roll paper.

Do not touch the thermal head or the area around it. They may be very hot immediately after a print operation.

CAUTION

Do not pull out roll paper with excessive force. Doing so can damage the roll paper and creates the risk of product malfunction.

Turn off the product.

Open the roll paper cover.

Cut off the section of paper wrinkled by the jamming, and then reload the roll paper.

Close the roll paper cover.

Chapter 6 Troubleshooting

Triangle mark

Cannot Open the Roll Paper Cover

Foreign matter getting into the auto cutter can cause roll paper to jam, causing the auto cutter blade to lock without returning to its normal position. The roll paper cover will not open at this time.

Perform the procedure below to return the auto cutter blade to its normal position.

Turn off the product.

Open the ink cartridge cover.

Rotate the knob in the direction indicated by the arrow until the triangle mark

becomes visible in the frame opening. This lowers the auto cutter blade to its normal position.

Close the ink cartridge cover.

Problems with Print Quality

Printing on Roll Paper Is Blurred

The thermal head may be dirty. Execute thermal head cleaning.

(U “Cleaning the Thermal Head and Platen Roller” on page 76)

Printing on Cut Sheets Is Blurry

The ink head may be clogged. Execute ink head cleaning.

(U “Ink Head Cleaning” on page 77)

Problems with Reading Quality

Cannot Read Magnetic Ink Characters Correctly

The MICR head may be dirty. Execute MICR head cleaning.

(U “Cleaning the Paper Feeding Path” on page 77)

Poor Cut Sheet or ID Card Reading Quality

The scanner glass may be dirty. Perform scanner cleaning.

(U “Cleaning the Scanner” on page 79)

Appendix A Product Specifications

Product Specifications

General Specifications

Auto cutter Cutting method Scissors type with separated blades

Cutting type Partial cut (one point uncut on left end)

Number of ASF sheets No more than 100 sheets of check paper no thicker than 0.13 mm (ANSI

standard). However, total thickness should be no greater than 13 mm, including paper floating

Pocket capacity One-pocket model No more than 100 sheets of check paper no thicker than 0.13 mm (ANSI

standard). However, total thickness should be no greater than 13 mm, including paper floating

Two-pocket model Main pocket

No more than 100 sheets of check paper no thicker than 0.13 mm (ANSI standard). However, total thickness should be no greater than 13 mm, including paper floating

Sub-pocket

No more than 50 sheets of check paper no thicker than 0.13 mm (ANSI standard). However, total thickness should be no greater than 6.5 mm, including paper floating

MICR reader Magnetization

method

Supported fonts E13B, CMC7 (Alphabetic characters not supported.)

Recognition rate Recognition rate no less than 99% (ANSI standard check at 25°C)

Supported OCR characters

Supported fonts OCR-A

Permanent magnet

False recognition rate no more than 0.1% (ANSI standard check at 25°C)

OCR-B (Support for %, /, and & characters can be implemented by the driver)

Supported bar code font UPC-A, UPC-E, JAN13/EAN13, JAN8/EAN8, CODE39, ITF, CODE128

Interface USB (U

“USB Interface Specifications” on page 94)

Electrical Specifications

Power supply Model number Epson specified adapter PS-180

Input 100 to 240 VAC 50 to 60 Hz 1.3 A

Output 24 VDC 2.1 A

AC power consumption (100 to 230 V/50 to 60 Hz)*

∗: Average power under Epson operation conditions. Values will vary according to usage conditions and model.

Operating Approximately 49.9 W

Standby Approximately 6.0 W

Appendix A Product Specifications

Ink Cartridge

Model number SJIC18(K)

Color Black

Read the precautions on handling carefully before installing the ink cartridges. (U

Cautions on Ink Cartridges (page 9))

CAUTION

Genuine Ink Cartridges Recommended

• For the best performance of the printer, it is recommended to use genuine Epson ink cartridges. Use of nongenuine Epson ink cartridges can adversely affect the printer and print quality and prevent the printer from realizing its maximum performance. Epson cannot guarantee the quality and reliability of non-genuine Epson products. Repairs for any damage or breakdown of this product due to the use of non-genuine Epson products will not be free of charge even if the warranty period is still valid.

• Color adjustment of the product is based on the use of genuine Epson ink cartridges. Use of non-genuine ink cartridges may result in reduced print quality. Epson recommends the use of genuine Epson ink cartridges.

Disposal of Ink Cartridges

When discarding ink cartridges, do so in accordance with the local laws, regulations, and rules of your country or geographic location.

USB Interface Specifications

USB (Type-B)

Be sure to use a power source that meets the following specifications for USB type B connector. Rated 5 V DC / Class2 or Limited Power Source.

CAUTION

General specification USB 2.0

Communication speed Hi-Speed (480 Mbps)

Full-Speed (12 Mbps)

Communication method USB bulk transmission

USB interrupt transmission

Power supply specification USB self power supply function

Current consumed by USB bus

Not equipped with USB-HUB and MSR:

Equipped with USBHUB and MSR:

0 mA

100 mA max

(Not including the consumption current of devices connected to the USB-HUB)

USB (Type-A)

USB (Type-A) is not equipped with some models.

General specification USB 2.0

Communication speed Hi-Speed (480 Mbps)

Full-Speed (12 Mbps)

Low-Speed (1.5 Mbps)

Communication method USB bulk transmission

USB interrupt transmission

Power supply specification Bus Powered

Supply current

100 mA or less per port

∗1: This is a bus-powered hub and therefore cannot be directly connected to a bus-powered device with high power

consumption or a bus-powered hub.

Printing Specifications

Roll Paper Printing

Printing method Line thermal

Dot density 180×180 dpi

Printing direction Unidirectional with friction feed

Print width 72 mm, 512 dot positions

Appendix A Product Specifications

Characters per

line

Character spacing

Line spacing

Maximum printing speed

Paper feed speed Continuous paper feeding Approximately 200 mm/s

dpi: dots per 25.4 mm (dots per inch)

Font A 42

Font B 56

Font A 0.28 mm (2 dots)

Font B 0.28 mm (2 dots)

4.23 mm

Text printing (with embedded fonts) 300 mm/s (when line spacing is 4.23 mm: approximately

70.9 lps)

Page mode printing 300 mm/s

Graphics printing in monochrome 300 mm/s

Ladder bar code, two-dimensional symbol printing

Graphics multiple tone printing NV/download graphics: 155 mm/s

124 mm/s

Raster graphics: 70 mm/s

∗1: Command configurable ∗2: The above print speed values are based on the following: 24 V, 25°C, standard density level. Printing speed is

switched automatically in accordance with the voltage applied to the product and head temperature conditions. The maximum printing speed values above may not be attainable due to command combinations. If the data transfer speed is lower than the maximum printing speed, the printing speed changes, which can cause uneven print density and non-uniform feed pitch. A slow data transfer speed can also result in intermittent printing, white banding in graphics or other problems.

Cut Sheet Printing

Printing method Line ink jet

Nozzle arrangement 360 nozzles in 2 lines

Printing color Black

Dot density 180×180 dpi

Print height 50.8 mm

Print width 90 to 215 mm (Depends on the paper length)

Printable lines

Characters per line

Character spacing

Line spacing

Print speed

dpi: dots per 25.4 mm (dots per inch)

Font A 12 lines maximum

Font B 16 lines maximum

Font A 59 to 126

Font B 78 to 169

Font A 0.28 mm (2 dots)

Font B 0.28 mm (2 dots)

∗1: Command configurable ∗2: Depends on the type of image being acquired

4.23 mm

Approx. 1000 mm/s, approx. 600 mm/s, approx. 400 mm/s, approx. 240 mm/s

Character Specifications

Appendix A Product Specifications

Fonts Alphanumeric charac-

ters

Extended graphics 128 characters × 11 pages (including user-defined page)

International characters set

Character structure Font A 12 × 24 (including 2-dot horizontal spacing)

Font B 9 × 17 (including 2-dot horizontal spacing)

Character size

(W × H)

Characters per line Font A Standard: 42

Font A Standard: 1.41 × 3.39 mm

Font B Standard: 0.99 × 2.40 mm

95 characters

16 sets

Double-height: 1.41 × 6.77 mm

Double-width: 2.82 × 3.39 mm

Double-width/double-height: 2.82 × 6.77 mm

Double-height: 0.99 × 4.80 mm

Double-width: 1.98 × 2.40 mm

Double-width/double-height: 1.98 × 4.80 mm

Double-height: 42

Double-width: 21

Double-width/double-height: 21

Font B Standard: 56

Double-height: 56

Double-width: 28

Double-width/double-height: 28

∗1: Space between characters is not included.

Characters can be scaled up to 64 times as large as the standard sizes. When using Font B with a font style such as emphasized, some words may be hard to read. Check the font style in advance when using Font B.

Scanner Specifications

Reading system Contact image sensor (CIS)

Resolution (H × W) Cut sheet 300 × 300 dpi, 240 × 240 dpi, 200 × 200 dpi,

120 × 120 dpi, 100 × 100 dpi

ID cards 600 × 600 dpi, 300 × 300 dpi, 200 × 200 dpi

Gradation Binary (Black and White)

256-level (Grayscale)

24-bit color

Binary and 256-level grayscale using IR (infrared ray)

Data compression format

Data format Binary (Black and White)

Image size (H × W)

Image quality In accordance with the Image Quality Assurance (IQA) stan-

Deskewing images Image skew is corrected in accordance with driver settings

Binary (Black and White)*1 CCITT/group4

256-level (Grayscale) JPEG

256-level (Grayscale) TIFF, JPEG, BMP, Raster

24-bit color TIFF, JPEG, BMP

IR (infrared ray) Binary (Black and White): TIFF BMP

TIFF*3, BMP

256-level Grayscale TIFF, JPEG, BMP, Raster

Max. 109.728 mm × Max. 255 mm

dards formulated by the Financial Services Technology Consortium (FSTC)

Auto size adjustment The image is cropped in accordance with driver settings.

Scanning speed Cut sheet Approx. 1000 mm/s, approx. 600 mm/s, approx. 400 mm/s,

approx. 240 mm/s (depends on the image to read)

ID card Approx. 118 mm/s, approx. 88 mm/s (depends on the image

to read)

Media specifications Cut sheet

ID card “ID Card” on page 105

dpi: dots per 25.4 mm (dots per inch)

“Cut Sheet” on page 104

∗1: Cut sheets only ∗2: When the driver binarizes a 256-level image, the check background pattern is automatically removed ∗3: The 200 dpi resolution, binary, CCITT (Group 4) compressed TIFF format is based on the ANSI X9.100-181-

2007 standard

∗4: When the driver Auto Size function is used, the cut sheet size is virtually the same size.

The acquirable image cut sheet size is 107.358 mm ×

235 mm maximum. (U “Scanner Scan Area” on page 104)

Appendix A Product Specifications

MSR (Magnetic Stripe Reader) Specifications

Some models are not equipped with a magnetic stripe card reader (MSR).

Recognition method Two-frequency coherent phase (F2F)

Supported magnetic format ISO 7811-6, AAMVA

Note: Including AAMVA standard California driver's licenses

Supported card specifications

Recognition rate 99.5% or more

Reading medium ISO/IEC7810 standard

Size (H × W) 53.92 to 54.18 mm × 85.47 to 85.90 mm

Thickness 0.76± 0.08 mm

Curvature 1.5 mm

Paper Specifications

Roll Paper

Paper type Thermal paper

Size Roll diameter Ø83 mm maximum

Core Inner diameter: Ø12 mm

Outer diameter: Ø18 mm

Width: Same as the paper width, or within 1 mm of the paper width

Take-up width 80 + 0.5 / - 1.0 mm

Paper width 79.5 ± 0.5 mm

Original paper type

Specified original paper type

NTP080-80 [Original paper type: TF50KS-E Nippon Paper Industries Co., Ltd.]

Japan: Nakagawa Mfg. Co., Ltd.

North America: Nakagawa Mfg. (USA), Inc.

Europe: Nakagawa Mfg. (EUROPE), GmbH.

Southeast Asia: N.A.K. Mfg. (Malaysia) SDN BHD

TF50KS-EY, TF50KS-E (Nippon Paper Industries Co., Ltd.)

PD160R, PD190R (Oji Paper Co., Ltd.)

P220AGB-1 (Mitsubishi Paper Mills Limited)

AF50KS-E (Jujo Thermal Oy)

F5041(55), F5041(48) (Mitsubishi HiTec)

KT55FA, KT48FA (Koehler Paper Group)

P30521, P30523, P31523, P35524 (Kanzaki Specialty Papers)

• Use of roll paper whose end is glued to the core is prohibited.

• Use of thermal paper with a pre-printed recording surface should be avoided. Using it can cause

the thermal head to stick to the thermal paper surface during printing, and cause printing failure and other problems. The pre-printing also can result in reduced print density. Using thermal paper with a pre-printed recording surface, pre-printing should be done in accordance with the conditions (ink type, printing and other conditions) recommended by the paper manufacturer, and the thermal paper should be checked to ensure that there is no faulty printing, loss of print density, or other problems.

100

Epson TM-S9000II-MJ User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Safety Precautions

Meanings of Symbols

Cautions on Installation

Cautions on Power Supply

Cautions on Handling

Cautions on Ink Cartridges

Caution Label

Restriction of Use

About This Manual

Purpose of This Manual

Manual Organization

Manual Illustrations

Product Overview

Features

Product Configuration

Model

Accessories

Part Names and Functions

Front

Operation Panel

Rear

Checking the Product Status

Replacement Timing of Consumables

Statuses and Errors

Cut Sheet Processing Modes

High-speed Mode

Confirmation Mode

Speed of Each Processing Mode

NV Memory

NV Graphics Memory

NV User Memory

Memory Switch

R/E (Receipt Enhancement)

User-defined Page

Maintenance Counters

Setup

Setup Flow

Product Installation

Removing the Packing Materials

Installation

Connecting to a Host Computer

Connecting a Cash Drawer

Specifications Required for a Cash Drawer

Connecting the Drawer Cable

Connecting a Power Supply

Loading Roll Paper

Installing the Ink Cartridges

Adjusting LCD Backlight Brightness

Test Printing

Advanced Product Use

Software Settings

Function

Setting/Confirmation Mode

Self-test Mode

NV Graphics Information Print Mode

R/E Information Print Mode

Software Setting Mode

Application Development Information

Operating Environment

130 DPM Model

225 DPM Model

Driver

For Windows Environment

For Linux Environment

Utilities

TM-S9000II Utility

Epson Deployment Tool

BmpToRaster

Downloading Software

Handling the Product

Turning On/Off

Turning the Power On

Turning the Power Off

Opening a Cover

Opening the Ink Cartridge Cover