Epson TM-S2000MJ User's Manual

User’s Manual

M00100601EN

Specifications for the TM-S2000MJ

This product differs in function and equipment depending on the combinations of the following specifications.

❏ Document processing speed: 110 dpm/200 dpm [dpm: documents per minute] ❏ Number of document exit pockets: One-pocket/Two-pocket ❏ Whether or not the product is equipped with an MSR (Magnetic Stripe Reader) ❏ Whether or not the product is equipped with a USB (Type A) connector

Purpose of This Manual

This manual provides information describing basic operations to operators of the TM-S2000MJ to enable safe and correct use of the product. Read this manual carefully before using this product and store it in an accessible location.

Restriction of Use

When this product is used for applications requiring high reliability/safety, such as transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or functional/precision devices, etc.; you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability. Because this product was not intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care, etc., please make your own judgment on this product’s suitability after a full evaluation.

Caution

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

EPSON is a registered trademark of Seiko Epson Corporation. Exceed Your Vision is a registered trademark or trademark of Seiko Epson Corporation. All other trademarks are the property of their respective owners and used for identification purpose only. NOTICE: The contents of this manual are subject to change without notice.

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Important Safety Information

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.

WARNING:

Warnings must be followed carefully to avoid serious bodily injury.

CAUTION:

Cautions must be observed to avoid minor injury to yourself, damage to your equipment, or loss of data.

Note:

Notes have important information and useful tips on the operation of your equipment.

Safety Precautions

WARNING:

Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.

Never attempt to repair this product yourself. Improper repair work can be dangerous. Never disassemble or modify this product. Tampering with this product may result in injury or fire. Be sure to use the specified power source. Connection to an improper power source may cause fire. Do not allow foreign matter to fall into the equipment. Penetration by foreign objects may lead to

fire. If water or other liquid spills into this equipment, unplug the power cord immediately, and then

contact your dealer or a Seiko Epson service center for advice. Continued usage may lead to fire. Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so may

cause fire.

CAUTION:

Do not connect cables in ways other than those mentioned in this manual. Different connections may cause equipment damage and burning.

Be sure to set this equipment on a firm, stable, horizontal surface. Product may break or cause injury if it falls.

Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may cause equipment damage or fire.

Do not place heavy objects on top of this product. Never stand or lean on this product. Equipment may fall or collapse, causing breakage and possible injury.

Before leaving the product unused for an extended period, make sure the ink cartridge is installed, turn the product off using the power button, and unplug the product to ensure safety.

Notes on Usage

❏ Do not open the covers during operation. ❏ Make sure that the product is not subjected to any impact or vibration. ❏ Do not put any food or drink on the product case. ❏ To prevent a paper jam, do not prevent paper from being ejected from the paper exit, and

do not pull the paper being ejected.

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Notes on Transportation

❏ Transport the product with an ink cartridge installed. ❏ Transport the product with the ASF guide and the pocket guide tucked in. ❏ Be sure to use the power button to turn off the product before transportation. ❏ Keep the product upright and horizontal during transportation.

Downloading Drivers, Utilities, and Manuals

Further product information is written in the TM-S2000MJ Technical Reference Guide.

Drivers, utilities, and manuals can be downloaded from one of the following URLs.

For customers in North America, go to the following web site: http://www.epson.com/support/

For customers in other countries, go to the following web site: http://download.epson-biz.com/?service=pos

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Part Names

1. Control panel 9. Power supply connector

2. Sub pocket 10. USB connector (Type B)

3. Main pocket 11. USB connector (Type A) (factory option)

4. Pocket guide 12. Scanner cover

5. ASF guide 13. Scanner cover open lever

6. Power button 14. Ink cartridge cover

7. MICR cover open lever 15. MSR (factory option)

8. MICR cover

Two-pocket model

MSR-equipped model

(factory option)

10 11

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Control Panel

(Power) LED

Error LED

Document LED

ID Card LED

Ink LED

Cleaning button

(Power) LED

Comes on when the product is on. Flashes while some operations such as turning power on/off, ink charging, or cleaning, are executed.

Note:

Be sure not to turn off the product or open the covers while (Power)

Error LED

Comes on when the product is offline (except during self-test, and cleaning). Flashes when an error occurs. (See “Troubleshooting” on page 18.)

Document LED

Comes on when the product is ready to process cut sheet paper in the ASF or while the product is processing cut sheet paper. Flashes when the product is waiting for cut sheet paper insertion.

ID Card LED

Comes on when ID card is set and the product is ready to process it. Flashes when the product is waiting for ID card insertion or removal.

Ink LED

Comes on when no ink cartridge is installed or it is time to replace the ink cartridge. Flashes when ink is low.

Cleaning button

Pressing this button for three seconds or more starts the print head cleaning. (See “Cleaning the Print Head” on page 16.)

LED is flashing.

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Setting up the Product

To set up the product, follow the steps below.

1. Installing the product (See “Installing the Product” on page 7.)

2. Connecting the USB cable (See “Connecting the USB Cable” on page 7.)

3. Connecting the AC adapter (See “Connecting the AC Adapter” on page 8.)

4. Turning on the product (See “Tuning on/off the Product” on page 8.)

5. Installing the ink cartridge (See “Installing and Replacing the Ink Cartridge” on page 8.)

6. Operation check with test print (See “Test Printing” on page 11.)

Installing the Product

When installing the product, make sure of the following:

❏ Leave enough space around the product to open the covers, the ASF tray, and the pocket

guide.

❏ Do not place the product near any magnetic fields to avoid decreasing the MICR

recognition rate. Especially, when you install the product near a display device, check the recognition rate of the MICR reader.

❏ Install the product horizontally. ❏ Make sure cords and foreign objects are not caught in the product. ❏ Remove the shock-absorbing materials in the product and fixing tape before use.

Connecting the USB Cable

Note:

Do not turn on the product before installing the necessary drivers.

1. Connect the USB cable to the USB (Type B) connector.

2. Fix the USB cable with the cable hook to prevent the USB cable from falling off.

3. Connect the USB cable to the host computer.

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+ 14 hidden pages