Epson TM-S2000II-MJ UV Technical Reference Guide
Describes how to control the scanner and necessary information
when you develop applications.
Describes setup and installation of the product.
Describes how to handle the product.
Describes features and general specifications for the product.
Technical Reference Guide
Describes the interface and character code tables.
UV Model
Product Overview
Setup
Application Development Information
Handling
Appendix
M00086101
Rev. B
Cautions
• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation.
• The contents of this document are subject to change without notice. Please contact us for the latest
information.
• While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no responsibility for errors or omissions.
• Neither is any liability assumed for damages resulting from the use of the information contained
herein.
• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating
and maintenance instructions.
• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or
Epson Approved Products by Seiko Epson Corporation.
Trademarks
EEPSON is a registered trademark of Seiko Epson Corporation.
Exceed Your Vision is a registered trademark or trademark of Seiko Epson Corporation.
©Seiko Epson Corporation 2014-2017. All rights reserved.
2
For Safety
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read
the following carefully before handling the product.
You must follow warnings carefully to avoid serious bodily injury.
WARNING
Provides information that must be observed to prevent damage to the equipment or loss of
data.
CAUTION
Possibility of sustaining physical injuries.
Possibility of causing physical damage.
Possibility of causing information loss.
Provides information that must be observed to avoid damage to your equipment or a
malfunction.
Provides important information and useful tips.
3
Warnings
WARNING
To avoid risk of electric shock, do not set up this product or handle cables during
a thunderstorm.
Never insert or disconnect the power plug with wet hands.
Doing so may result in severe shock.
Handle the power cable with care.
Improper handling may lead to fire or electric shock.
Do not modify or attempt to repair the cable.
Do not place any heavy object on top of the cable.
Avoid excessive bending, twisting, and pulling.
Do not place the cable near heating equipment.
Check that the plug is clean before plugging it in.
Be sure to push the plug all the way in.
Be sure to use the specified AC adapter.
Connection to an improper power source may cause fire or shock.
Do not place multiple loads on the power outlet.
Overloading the outlet may lead to fire.
Shut down your equipment immediately if it produces smoke, a strange odor, or
unusual noise.
Continued use may lead to fire. Immediately unplug the equipment and contact your
dealer or a Seiko Epson service center for advice.
Never attempt to repair this product yourself.
Improper repair work can be dangerous.
Never disassemble or modify this product.
Tampering with this product may result in injury or fire.
Do not allow foreign matter to fall into the equipment.
Penetration by foreign objects may lead to fire.
If water or other liquid spills into this equipment, do not continue to use it.
Continued use may lead to fire. Unplug the power cord immediately and contact your
dealer or a Seiko Epson service center for advice.
Do not use aerosol sprayers containing flammable gas inside or around this
product.
Doing so may cause fire.
4
Cautions
Do not connect cables in ways other than those mentioned in this manual.
Different connections may cause equipment damage or fire.
CAUTION
Be sure to set this equipment on a firm, stable, horizontal surface.
The product may break or cause injury if it falls.
Do not use this product in locations subject to high humidity or dust levels.
Excessive humidity and dust may cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean on this
product.
Equipment may fall or collapse, causing breakage and possible injury.
Before leaving the product unused for an extended period, make sure the ink
cartridge is installed, turn the product off using the power button, and unplug the
product to ensure safety.
Restriction of Use
When this product is used for applications requiring high reliability/safety such as
transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention
devices; various safety devices etc; or functional/precision
product only after giving consideration to including fail-safes and redundancies into your
design to maintain safety and total system reliability. Because this product was not intended for
use in applications requiring extremely high reliability/safety such as aerospace equipment,
main communication equipment, nuclear power control equipment, or medical equipment
related to direct medical care, etc., please make your own judgment on this product’s suitability
after a f
ull evaluation.
devices, etc., you should use this
5
About this Manual
Aim of the Manual
This manual was created to provide information on development and design of scanner
applications for developers.
Manual Content
The manual is made up of the following sections:
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Appendix
Product Overview
Setup
Application Development Information
Handling
Specifications of USB Interface
Character Code Tables
6
Contents
■ For Safety...............................................................................................................................3
Key to Symbols ....................................................................................................................................... 3
Warnings ................................................................................................................................................. 4
Cautions.................................................................................................................................................. 5
■ Restriction of Use...................................................................................................................5
■ About this Manual ................................................................................................................6
Aim of the Manual................................................................................................................................. 6
Manual Content .................................................................................................................................... 6
■ Contents ................................................................................................................................7
Product Overview ........................................................................10
■ Features...............................................................................................................................10
■ Product Configuration........................................................................................................11
Color...................................................................................................................................................... 11
Attachments ........................................................................................................................................ 11
■ Part Names and Functions.................................................................................................12
Power Button ........................................................................................................................................ 13
Control Panel ....................................................................................................................................... 13
Connectors........................................................................................................................................... 15
■ Offline ..................................................................................................................................16
■ Processing Modes for Cut Sheet Paper ............................................................................17
High-Speed Mode ............................................................................................................................... 17
Confirmation Mode............................................................................................................................. 19
■ Selectable Functions for Processing Cut Sheet ...............................................................23
■ Error Status...........................................................................................................................25
Automatically Recoverable Errors ..................................................................................................... 25
Recoverable Errors .............................................................................................................................. 26
Unrecoverable Errors ........................................................................................................................... 27
■ NV Memory (Non-Volatile Memory) ................................................................................28
NV Graphics Memory.......................................................................................................................... 28
User NV Memory .................................................................................................................................. 28
Memory Switches................................................................................................................................. 28
User-defined Page............................................................................................................................... 29
Maintenance Counter ........................................................................................................................ 29
■ Maintenance Counter........................................................................................................30
■ Product Specifications .......................................................................................................31
Printing Specifications ......................................................................................................................... 33
Character Specifications.................................................................................................................... 34
7
Scanner Specifications ........................................................................................................................35
Paper Specifications ............................................................................................................................37
Printable Area.......................................................................................................................................38
Scannable Area ...................................................................................................................................39
MICR Readable Area ..........................................................................................................................41
Area for Electronic Endorsement ....................................................................................................... 41
Environmental Conditions ...................................................................................................................42
Reliability................................................................................................................................................42
External Dimensions and Mass ............................................................................................................43
Setup .............................................................................................45
■ Flow of Setup ...................................................................................................................... 45
■ Installing the Product ......................................................................................................... 46
Important Notes on Installation ..........................................................................................................46
■ Connecting the Product to the Host Computer .............................................................. 47
■ Connecting the Power Supply Unit................................................................................... 48
■ Installing and Replacing the Ink Cartridge ..................................................................... 49
■ Setting the Memory Switches............................................................................................ 51
Functions ...............................................................................................................................................51
Application Development Information......................................53
■ Software .............................................................................................................................. 53
Operating Environment ....................................................................................................................... 53
Software for Windows .......................................................................................................................... 54
Software for Linux .................................................................................................................................55
How to Get Drivers, Utilities, and Manuals .........................................................................................55
■ Setting/Checking Modes .................................................................................................. 56
Self-test Mode.......................................................................................................................................56
NV Graphics Print Mode...................................................................................................................... 57
Handling .......................................................................................58
■ Turning On/Off the Product ............................................................................................... 58
Turning On .............................................................................................................................................58
Turning Off .............................................................................................................................................58
■ Opening Covers................................................................................................................. 59
Opening the Ink Cartridge Cover ......................................................................................................59
Opening the MICR Cover ...................................................................................................................59
Opening the Scanner Cover .............................................................................................................. 60
8
■ Processing Cut Sheet Paper ..............................................................................................61
Flow of Single Pass Processing............................................................................................................ 61
Important Notes on Processing Cut Sheet Paper ............................................................................ 61
Inserting Cut Sheet Paper ................................................................................................................... 62
Ejecting Cut Sheet Paper ................................................................................................................... 63
■ Scanning ID Cards..............................................................................................................64
■ Cleaning..............................................................................................................................65
Cleaning the Ink-Jet Head ................................................................................................................. 65
Cleaning the MICR Head ................................................................................................................... 65
Cleaning the Scanner ......................................................................................................................... 66
Cleaning the Product Case ............................................................................................................... 67
■ Troubleshooting ..................................................................................................................68
Error LED Is On or Flashing ................................................................................................................... 68
Paper or ID Card Is Jammed.............................................................................................................. 68
Printout Is Faint ..................................................................................................................................... 68
Reading/Scanning Is not Normal....................................................................................................... 68
■ Preparing for Transport.......................................................................................................69
Install the transportation cartridge .................................................................................................... 69
Pack the scanner................................................................................................................................. 69
Appendix......................................................................................70
■ Specifications of USB Interface .........................................................................................70
USB Interface (Type B) ......................................................................................................................... 70
■ Character Code Tables .....................................................................................................71
Common to All Pages ......................................................................................................................... 72
Page 0 [PC437: USA, Standard Europe]............................................................................................73
Page 1 (Katakana).............................................................................................................................. 74
Page 2 (PC850: Multilingual) .............................................................................................................. 75
Page 3 (PC860: Portuguese) .............................................................................................................. 76
Page 4 (PC863: Canadian-French)................................................................................................... 77
Page 5 (PC865: Nordic) ...................................................................................................................... 78
Page 16 (WPC1252)............................................................................................................................. 79
Page 17 (PC866: Cyrillic #2)................................................................................................................ 80
Page 18 (PC852: Latin2)...................................................................................................................... 81
Page 19 (PC858: Euro) ..........................................................................................................
Page 255 (User-Defined Page) .......................................................................................................... 83
International Character Sets .............................................................................................................. 84
.............. 82
9
Product Overview
This chapter describes features and specifications of the TM-S2000MJ.
Features
This compact, full-scale, up-grade hybrid product integrates functions of printing, check
computerization, and personal ID image reading required mainly for reception work at banks.
The main features are as follows.
•Small-footprint
•Check endorsement, cut sheet paper (cut sheet receipts, cashier’s check) printing
Ink-jet printing of multiple line and high resolution with 360 nozzle and 180 dpi
•Check magnetic ink character reader (E13B, CMC7) (supported by the driver.)
•Capturing image on the face and back of cut sheet paper and personal ID (such as driver’s
license)
Capability in obtaining binary (only cut sheet paper is supported.), grayscale, color, and infrared or
ultraviolet light source images.
•Auto sheet feeder
•Double feed detection for cut sheet paper
•Function to judge improper insertion of checks
•IQA (Image Quality Assurance) (supported by the driver)
•OCR (Optional Character Recognition) (OCR-A font, OCR-B font, barcodes) (supported by the
driver)
•High-speed USB (USB 2.0 compliant) port
•Maintenance counter tha
•Buzzer
•Low ink detection, notifications to request replacing the ink cartridge
•Paper separation using two exit pockets (supported by the two-pocket models only.)
t is convenient for remote maintenance
10
Chapter 1 Product Overview
Product Configuration
The TM-S2000MJ differs in function and equipment depending on the following specifications.
Number of document exit pockets: 1 pocket or 2 pockets
Color
EDG (Epson Dark Gray)
Attachments
•USB cable
•2 dedicated ink cartridges (Model: SJIC18(K))
•AC cable*
•AC adapter
•Setup Guide
• User’s Manual
* May not be included depending on the product model.
1
11
Part Names and Functions
(See "Control Panel" on page 13.)
(See
"Connectors" on page 15.)
Two-pocket model
Sub pocket
Main pocket
Pocket guide
Pocket guide
ASF guide
Power button
Control panel
MICR cover
Connectors
MICR cover open lever
12
Scanner cover
Scanner cover open lever
Ink cartridge cover
Power Button
Turns the product on or off.
Be sure not to turn off the product or open the covers while the Power LED is flashing.
Control Panel
Chapter 1 Product Overview
(Power) LED
Error LED
Document LED
ID Card LED
Ink LED
Cleaning button
Power LED (Green)
•Lights when the power supply is on.
•Flashes rapidly while some operations such as turning power on, ink charging, or cleaning,
are executed.
• Flashes slowly while turning power off.
•Goes out when the power supply is turned off.
1
Error LED (Orange)
•Lights when the product is offline (except during self-test and during print head cleaning).
•Flashes when an error occurs. (For details about the flash codes, see "Error Status" on page 25.)
•Goes out during regular operation (online).
13
Document LED (Green)
•Lights when the product is ready to process cut sheet paper in the ASF or while the product is
processing cut sheet paper.
•Flashes when the product is waiting for cut sheet paper insertion.
•Goes out except for the cases above.
ID Card LED (Green)
•Lights when ID card is set and the product is ready to process it.
•Flashes when the product is waiting for ID card insertion or removal.
•Goes out except for the cases above.
Ink LED (Orange)
•Lights when no ink cartridge is installed or it is time to replace the ink cartridge.
•Flashes when ink is low.
•Goes out when the ink cartridge is installed and remaining ink is enough.
Cleaning button
Pressing this button for 3 seconds or more starts the ink-jet head cleaning. (See "Cleaning the Ink-
Jet Head" on page 65
.)
14
Chapter 1 Product Overview
Connectors
All cables are connected to the connector panel on the lower rear of the product.
1
•Power supply connector (
•USB connector (Type B) (➁): Connects the product with the host computer.
➀): Connects the power supply unit.
2
1
15
Offline
The TM-S2000MJ automatically goes offline under the following conditions:
•During initialization after:
Power on (including resetting with the interface)
Removal of error causes
•When any of the following covers are opened:
Ink cartridge cover
MICR cover
Scanner cover
•When no ink cartridge is installed
•When it is time to replace the ink cartridge
•During self-test
•During the ink-jet head cleaning
•When an error has occurred
•During macro command execution
16
Chapter 1 Product Overview
Fed from the ASF
Check for double feeding
MICR reading
Ink jet printing
Capturing image on both sides
Ejection of the document
Fed from the ASF
Check for double feeding
MICR reading
Fed from the ASF
Check for double feeding
MICR reading
Ink jet printing
Capturing image on both sides
Ejection of the document
<First document>
<Second document>
<Third document>
Processing Modes for Cut Sheet Paper
The TM-S2000MJ has the following processing modes that are selectable with the driver in
accordance with how you want to use the product with cut sheet paper.
•High-speed mode
•Confirmation mode (with overlap/without overlap)
For detailed information about processing modes, see the TM-S2000MJ API Reference
Guide.
High-Speed Mode
This mode selects pockets and specifies whether to continue processing based on conditions
specified prior to scanning.
1
17
When ejecting into the sub pocket (only for two-pocket models)
<First document>
Fed from the ASF
Check for double feeding
MICR reading
Ink jet printing
Capturing image on both sides
Backward paper feeding*
Switching of the pocket
Ejection of the document
<Second document>
<Third document>
Fed from the ASF
Check for double feeding
Ejection of the document
Fed from the ASF
Switching of the pockets
*: Occurs depending on some
conditions.
When documents are sorted into the two ejection pockets, a document is fed backward to the
pocket switching position and then ejected into a pocket if the ejection pocket is required to be
switched and the document is long. In that case, the processing slows down.
18
Chapter 1 Product Overview
<First document>
Fed from the ASF
Check for double feeding
MICR reading
Ink jet printing
Capturing image on both sides
Stop of paper feeding*
Ejection of the document
<Second document>
<Third document>
Fed from the ASF
Check for double feeding
Ejection of the document
Fed from the ASF
Stop of paper feeding*
* Waits for an instruction from the
application.
Confirmation Mode
This mode selects pockets and specifies whether to continue processing according to commands
from the application for each scan.
Confirmation mode with overlap
The product starts feeding the next document while ejecting the current document into a pocket.
1
19
When ejecting into the sub pocket (only for two-pocket models)
*1 Waits for an instruction from
the application.
*
2
Occurs depending on some
conditions.
When the two-pocket model receives a command to eject a document into a pocket, the
processing slows down because it feeds the document backward to the pocket switching
position and ejects it into a pocket.
<First document>
Fed from the ASF
Check for double feeding
MICR reading
Ink jet printing
Capturing image on both sides
Stop of paper feeding*
Backward paper feeding*
Switching of the pockets
Ejection of the document
1
2
<Second document>
Fed from the ASF
Check for double feeding
Switching of the pockets
<Third document>
Ejection of the document
Fed from the ASF
20
Confirmation mode without overlap
<First document>
Fed from the ASF
Check for double feeding
MICR reading
Ink jet printing
Capturing image on both sides
Stop of paper feeding*
Ejection of the document
<Second document>
<Third document>
Fed from the ASF
Check for double feeding
Ejection of the document
Fed from the ASF
Stop of paper feeding*
Ejection of the document
* Waits for an instruction from the
application.
The product starts feeding the next cut sheet paper after the current cut sheet paper has been
stored completely into the pocket.
Chapter 1 Product Overview
1
21
When ejecting into the sub pocket (only for two-pocket models)
<First document>
Fed from the ASF
Check for double feeding
MICR reading
Ink jet printing
Capturing image on both sides
Stop of paper feeding*
Backward paper feeding*
Switching of the pockets
Ejection of the document
<Second document>
<Third document>
Fed from the ASF
Check for double feeding
Ejection of the document
Fed from the ASF
Switching of the pockets
2
1
*1 Waits for an instruction from
the application.
*
2
Occurs depending on some
conditions.
When the two-pocket model receives a command to eject the document into the sub pocket, the
processing slows down because it feeds the cut sheet paper backward to the pocket switching
position and ejects it into the sub pocket.
22
Chapter 1 Product Overview
Selectable Functions for Processing Cut Sheet
The TM-S2000MJ has the following functions that are selectable with the driver in accordance
with how you want to use the product with cut sheet paper. Settings with an application are also
available for the pocket ejection and processing continuance in the confirmation mode.
•Pocket ejection (on
Ejects the document to the Main pocket
Ejects the document to the Sub pocket
Waterfall*
•Processing continuance
Continues processing
Ejects the document and stops processing
Stops processing without ejecting the document
* When the ejection pocket is near-full, the documents are automatically ejected to the other pocket.
Processing Mode:
High-speed
mode
Confirmation
mode
ly for two-pocket models)
This mode specifies whether or not to use Pocket ejection or Processing continuance
depending on the conditions set before scanning starts.
This allows the application to operate at high speed as it does not need to specify
operations for the next document for each scan. These conditions can be judged by the
host computer (processing in the driver) or by the firmware.
This mode specifies whether or not to use Pocket ejection or Processing continuance
depending on the instructions from the application. If there are no instructions from the
application, operations can also be performed by using the settings made beforehand.
1
23
Functions and Judgment Conditions to be Selected in Each Processing Mode:
Processing
Modes
Judgment Selectable Functions
Judged by F/W When judgments are made from the following conditions only.
High-speed
mode
Judged by Driver The following conditions are judged at the same time as well as the
Confirmation
mode
Judged by
Application
Processing speed limitation:
Processing
Modes
Judgment Description
Detecting double feeding
Detecting incorrect insertion
(Check paper)
Detecting magnetic waveform
Detecting external noise
Print result that exceeds the paper length
conditions in the cell above.
“?” in MICR reading
IQA judgment
Barcode recognition result
Functions are judged by application software
High-speed
mode
Confirmation
mode
Judged by F/W Since operations can be performed with judgment by the firmware,
without judgment by the host computer, operations can be
performed at a high speed.
However, back feeding occurs when ejecting the document into the
sub pocket for two-pocket models. Therefore, the speed decreases
when the number of sub pocket ejections increases.
Judged by Driver Performance declines when the conditions need to be judged by
the driver.
Judged by
Application
When conditions for scanned images, MICR text strings, and so on
are judged by the application, since the product waits for
instructions from the application, the processing speed changes for
each scan as the application returns instructions to the driver.
Furthermore, performance changes depending on whether or not
to overlap the next document upon instructions from the
applications.
24
Chapter 1 Product Overview
Approx. 320 ms
Error Status
When an error occurs, the printer stops operating, goes offline, and the Error LED flashes.
There are three possible error types: automatically recoverable errors, recoverable errors, and
unrecoverable errors.
Automatically Recoverable Errors
Printing is no longer possible when automatically recoverable errors occur. They can be
recovered easily, as described below.
Error LED flash code
Error Error description
Recovery measure
1
Print head high
temperature
r*
erro
Print head low
temperature
r*
erro
* If a drive circuit error occurs because of extreme temperatures, it is an unrecoverable error.
The temperature of the
print head is extremely
high.
The temperature of the
print head is extremely
low.
Recovers
automatically when
the print head cools.
Recovers
automatically when
the print head warms.
25
Recoverable Errors
Approx.320 ms
Processing is no longer possible when recoverable errors occur. They can be recovered easily by
sending an error recovery command from the driver after eliminating the cause of the error.
Error LED flash code
Error Error description
Recovery measure
Mechanism
position error
Cut sheet paper
jam error
Cut sheet paper
feed error
The home position of the
hopper or the pocket
switching board cannot
be detected.
The check is not ejected
after feeding a specified
amount of paper.
Feeding from the ASF
failed.
A cut sheet paper/card
jam was detected.
Too short/long paper
was detected.
Double feeding of cut
sheet paper occurred.
Cut sheet paper was
inserted upside down or
back to front.
Selected that incorrect
cut sheet paper feeding
to cause an error in
confirmation mode.
Data that is longer than
the length of the cut
sheet paper was
specified.
Noise was detected
during MICR reading.
Recovers with a
command after the
error cause is
eliminated.
Recovers with a
command after the
error cause is
eliminated.
Recovers with a
command after the
error cause is
eliminated.
26
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