Epson TM-P80 Technical Reference Guide
Technical Reference Guide
Describes features of the product.
Describes setup and installation of the product.
Describes advanced usage methods for the product.
Describes how to control the printer and necessary
information when you develop applications.
Describes how to handle the product.
Describes general specications, initial software settings,
and character code tables.
Product Overview
Setup
Advanced Usage
Application Development Information
Handling
Appendix
M00067310
Rev. J
Cautions
• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Seiko Epson Corporation.
• The contents of this document are subject to change without notice. Please contact us for the latest
information.
• While every precaution has been taken in the preparation of this document, Seiko Epson Corporation
assumes no responsibility for errors or omissions.
• Neither is any liability assumed for damages resulting from the use of the information contained herein.
• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and
maintenance instructions.
• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Trademarks
EPSON is a registered trademark of Seiko Epson Corporation.
Exceed Your Vision and ESC/POS are registered trademarks or trademarks of Seiko Epson Corporation.
Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the United States and/or other
countries.
®
Wi-Fi
, WPA™, and WPA2™ are either registered trademarks or trademarks of Wi-Fi Alliance®.
®
The Bluetooth
such marks by Seiko Epson Corporation is under license.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Apple, Apple TV, Apple Watch, iPad, iPad Air, iPad Pro, iPhone, and Lightning are trademarks of Apple Inc.,
registered in the U.S. and other countries. tvOS is a trademark of Apple Inc.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries.
Android™ is a trademark of Google LLC.
Google Play and the Google Play logo are trademarks of Google LLC.
All other trademarks are the property of their respective owners and used for identification purpose only.
word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of
ESC/POS® Command System
Epson ESC/POS is a proprietary POS printer command system that includes patented or patent-pending
commands. ESC/POS is compatible with most Epson POS printers and displays.
ESC/POS is designed to reduce the processing load on the host computer in POS environments. It comprises a
set of highly functional and efficient commands and also offers the flexibility to easily make future upgrades.
©Seiko Epson Corporation 2013-2020. All rights reserved.
2
For Safety
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read the following
carefully before handling the product.
Dangers must be observed carefully to avoid serious injury or death.
DANGER
You must follow warnings carefully to avoid serious bodily injury.
WARNING
Provides information that must be observed to prevent damage to the equipment or loss of data.
• Possibility of sustaining physical injuries.
CAUTION
• Possibility of causing physical damage.
• Possibility of causing information loss.
Provides information that must be observed to avoid damage to your equipment or a malfunction.
Provides important information and useful tips.
Safety Precautions
Do not use or charge this product in high temperature places (60°C {140°F} or higher). Furthermore, do not leave or store this product in places that are 60°C {140°F} or higher. Doing so could
DANGER
lead to heat, smoke, ruptures, fire, or leaks. Be sure to use within the limits of the environmental
temperature conditions.
3
WARNING
CAUTION
Do not use this product in a location with volatile substances such as alcohol or paint thinner, or
near fire. Doing so may cause electric shock or fire.
Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise.
Continued use may lead to fire. Immediately unplug the equipment and contact qualified service
personnel.
Never attempt to repair this product yourself. Improper repair work can be dangerous.
Never disassemble or modify this product. Tampering with this product may result in injury or
fire.
Be sure to use the dedicated AC adapter, Epson PS-11. Connection to an improper power supply
may cause fire.
Do not allow foreign matter to fall into the equipment. Penetration by foreign objects may lead to
fire.
If water or other liquid spills into this equipment, do not continue to use it. Continued use may
lead to fire. Unplug the equipment immediately and contact qualified service personnel.
Do not use this product in an environment where flammable gas or explosive gas may exist. Do
not use aerosol sprayers containing flammable gas inside or around this product. Doing so may
cause fire.
Do not connect cables in ways other than those mentioned in this manual. Different connections
may cause equipment damage and burning.
Do not touch the areas inside the product other than those mentioned in this manual. Doing so
may cause electric shock or burns.
Be careful not to drop this product. The product may break or cause injury if it is dropped.
Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may
cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean on this product. Equipment may fall or collapse, causing breakage and possible injury.
To ensure safety, unplug this product before leaving it unused for an extended period.
Before moving the product, unplug it and unplug all cables connected to it.
Take care not to injure your fingers on the manualcutter
• When you remove printed paper
• When you perform other operations such as loading/replacing roll paper
Safety Precautions on the Rechargeable Battery Pack
If any liquid from the battery gets into your eyes, promptly wash it out with clean water for more
than 10 minutes and consult your doctor at once. If you do not, the liquid may cause loss of eye-
DANGER
WARNING
sight.
Never disassemble or modify the battery pack. This may cause fire, explosion, leakage, overheating or damage.
Do not expose the battery to fire or heat it. This may cause fire, explosion, leakage, overheating or
damage.
Keep the battery pack away from fire or flame if it produces a strange odor or leakage. Otherwise
fire or explosion may occur.
Should any battery liquid get on skin or clothing, promptly wash it off with clean water. If you do
not, the liquid may damage your skin.
Do not expose the battery to water. Do not allow water to contact the terminals. This may cause
fire, overheating, or electric shock.
Transportation of the Battery
In transportation of the battery, make sure to follow the latest UN recommendations.
4
Safety Precautions for Wireless connection
In airplanes, follow the instructions from the airline. Turn off wireless devices during takeoff and
landing according to the in-flight announcement.
WARNING
Do not use the product near medical equipment or in medical institutions. Radio waves may
affect artificial cardiac pacemakers or other medical electrical equipment.
Keep the product 22cm {8.66”} or more away from the location of an artificial cardiac pacemaker.
Otherwise, radio waves may affect operation of the pacemaker.
Do not use the product near automatic control equipment such as automatic doors and fire
alarms. Doing so may cause malfunction due to radio waves, resulting in an accident.
• Even after data transfer from the host computer is already finished, data may remain in the
buffer in the printer. When wireless connection is terminated, data remaining in the buffer
may be discarded. Before printing or terminating a wireless connection, make sure that the
transmitted data has been printed completely by checking the print job status or by checking
another way.
• For Bluetooth
offline, reconnection may not be possible. In such case, remove the cause of offline and reconnect it.
• For Bluetooth interface models, if you establish a radio connection between the host computer
and the printer each time you start printing instead of maintaining the connection, it may take
a while between the time you send a print job and the time that the printer actually starts
printing. This happens because connecting the host computer and the printer requires some
time. The time required for connection depends on the operating environment.
®
interface models, when the wireless connection is ended while the printer is
5
Restriction of Use
When this product is used for applications requiring high reliability/safety, such as transportation devices
related to aviation, rail, marine, automotive; disaster prevention devices; various safety devices; or functional/
precision devices, etc., you should use this product only after giving consideration to including fail-safes and
redundancies into your design to maintain safety and total system reliability. Because this product was not
intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main
communication equipment, nuclear power control equipment, or medical equipment related to direct medical
care, etc., please make your own judgement on this product's suitability after a full evaluation.
Note about interference
• This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
• If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
− Reorient or relocate the receiving antenna for the radio/TV.
− Increase the separation between the equipment and the radio/TV.
− Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
− Consult your dealer or an experienced radio/TV technician for help.
• Never disassemble or modify this product
• Seiko Epson Corporation shall not be liable for interference to radio/TV resulting from changes or modifica-
tions to this product not expressly approved by Seiko Epson Corporation.
6
About this Manual
Aim of the Manual
This manual was created to provide information on the development, design, and installation of POS systems
and the development and design of printer applications for developers.
Manual Content
The manual is made up of the following sections:
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Appendix
Product Overview
Setup
Advanced Usage
Application Development Information
Handling
Product Specifications
Specifications of Interfaces and Connectors
Character Code Tables
This manual covers two models of the TM-P80; manualcutter model and autocutter model.
The illustrations of the printer used in this manual are for the manualcutter model, unless otherwise specified.
7
8
Contents
Q For Safety..................................................................................................................................3
Key to Symbols.................................................................................................................................................................... 3
Safety Precautions ............................................................................................................................................................. 3
Safety Precautions on the Rechargeable Battery Pack .........................................................................................4
Safety Precautions for Wireless connection.............................................................................................................. 5
Q Restriction of Use ....................................................................................................................6
Q Note about interference ........................................................................................................6
Q About this Manual ..................................................................................................................7
Aim of the Manual ............................................................................................................................................................. 7
Manual Content .................................................................................................................................................................. 7
Q Contents....................................................................................................................................9
Product Overview ..........................................................................................13
Q Features ................................................................................................................................. 13
Q Product Configurations ...................................................................................................... 15
Cutter types........................................................................................................................................................................15
Interfaces.............................................................................................................................................................................15
NFC Tag................................................................................................................................................................................16
Accessories .........................................................................................................................................................................16
Q Part Names and Functions ................................................................................................. 17
Control Panel .....................................................................................................................................................................18
Online and Offline............................................................................................................................................................20
Q Power Functions ................................................................................................................... 21
Auto-Power Off .................................................................................................................................................................21
Battery Charge Modes....................................................................................................................................................21
Q Operation Mode When Battery is Low ............................................................................. 22
Mode 1 .................................................................................................................................................................................23
Mode 2 .................................................................................................................................................................................24
Q Column emulation mode.................................................................................................... 25
Q Error Status............................................................................................................................ 26
Automatically Recoverable Errors ..............................................................................................................................26
Recoverable Error .............................................................................................................................................................26
Unrecoverable Errors ......................................................................................................................................................27
Q NV Memory (Non-Volatile Memory) ................................................................................. 28
NV Graphics Memory......................................................................................................................................................28
User NV Memory ..............................................................................................................................................................28
Customized Values and Memory Switches .............................................................................................................28
User-defined Page ...........................................................................................................................................................28
Maintenance Counter.....................................................................................................................................................29
9
Q Useful Functions for Smart Devices.................................................................................. 30
NFC Tag................................................................................................................................................................................ 30
QR Code .............................................................................................................................................................................. 30
Setup............................................................................................................... 31
Q Flow of Setup ........................................................................................................................ 31
Q Installing the Printer............................................................................................................ 32
Notes on Using the Wi-Fi Models............................................................................................................................... 32
Q Installing the Battery ........................................................................................................... 33
Q Changing the paper width (autocutter model only) ..................................................... 35
Q Installing or Replacing the Roll Paper .............................................................................. 37
When Installing the Printer Horizontally................................................................................................................. 37
When Installing the Printer Vertically .......................................................................................................................38
Q Connecting the Printer........................................................................................................ 41
USB Interface ..................................................................................................................................................................... 41
Wireless LAN Interface ...................................................................................................................................................42
Bluetooth Interface......................................................................................................................................................... 45
Advanced Usage............................................................................................ 49
Q Software Settings ................................................................................................................. 49
Q Paper Layout Setting........................................................................................................... 55
Q Settings/Check Mode .......................................................................................................... 56
Self-test mode................................................................................................................................................................... 57
NV graphics information print mode ....................................................................................................................... 58
Software settings mode ................................................................................................................................................ 58
Radio field intensity check mode...............................................................................................................................60
Wireless module setup mode...................................................................................................................................... 61
Hexadecimal dumping mode .....................................................................................................................................65
Q Dynamic Status Sheet Print Mode .................................................................................... 66
Wi-Fi Model........................................................................................................................................................................ 66
Bluetooth Model .............................................................................................................................................................. 67
Q EpsonNet Config (Web Version) ........................................................................................ 68
Starting EpsonNet Config (Web Version) ................................................................................................................ 68
Settings ............................................................................................................................................................................... 70
10
Application Development Information.......................................................73
Q Controlling the Printer ........................................................................................................ 73
ePOS-Print XML.................................................................................................................................................................73
ESC/POS...............................................................................................................................................................................73
Q Software and Manuals ........................................................................................................ 74
Development Kits ............................................................................................................................................................74
Drivers ..................................................................................................................................................................................75
Utilities .................................................................................................................................................................................75
Others...................................................................................................................................................................................76
Download ...........................................................................................................................................................................76
Q iOS Application Development and Distribution ............................................................ 77
Handling .........................................................................................................79
Q Charging Battery .................................................................................................................. 79
Using the AC adapter (PS-11).......................................................................................................................................79
Battery’s charging status ...............................................................................................................................................80
Battery malfunction ........................................................................................................................................................81
When using the optional battery charger (OT-CH60II).......................................................................................82
Q Cleaning the Printer............................................................................................................. 84
Cleaning the Printer Case ..............................................................................................................................................84
Cleaning the Platen Roller/Paper Sensor.................................................................................................................85
Cleaning the Thermal Head..........................................................................................................................................86
Q Opening the Locked Roll Paper Cover (autocutter model only)................................. 87
Appendix.........................................................................................................89
Q Product Specifications ........................................................................................................ 89
Printing Specifications....................................................................................................................................................89
Character Specifications ................................................................................................................................................91
Paper Specifications ........................................................................................................................................................92
Printable Area....................................................................................................................................................................94
Printing and Cutting Positions ....................................................................................................................................97
Electrical Characteristics................................................................................................................................................98
Reliability.............................................................................................................................................................................99
Environmental Conditions ............................................................................................................................................99
External Dimensions and Mass ................................................................................................................................ 101
Colors................................................................................................................................................................................. 102
Q Specifications of Interfaces and Connectors ................................................................ 103
USB Interface .................................................................................................................................................................. 103
Wireless LAN Interface................................................................................................................................................. 104
Bluetooth Wireless Interface ..................................................................................................................................... 107
NFC Tag............................................................................................................................................................................. 110
11
Q Character Code Tables....................................................................................................... 111
12
Chapter 1 Product Overview
Product Overview
This chapter describes features and specifications of the TM-P80, a portable receipt printer.
Features
Printing
Maximum printing speed of 100 mm/s is possible.
Printer handling
• The direct connection without Wi-Fi access point brings a simplified configuration procedure of network
settings. (SimpleAP mode)
• Easy drop-in paper loading.
1
• Long battery life.
• Compact body of approximately 500 g. (For the manualcutter model)
• Printing without margins at the top of the sheet by controlling the starting position of the printing with using
the Receipt paper (with black mark).
*
• The body has been made robust (Drop impact resistance: 120 cm (4 feet)) and dust/splash proof
equivalent).
∗ Only for manualcutter model. The values used here are measured by the printer unit based on the JISC0920
(IEC60529:2001) evaluation. They do not guarantee the printing result, and failure and damage of the printer.
(IP54
Software
• NFC tag built into the printer unit for printing to a touched printer.
• Printing triggered by bar code scan by smart device camera.
• Utility for iOS/Android provides a user-friendly wizard to simplify the connection for smart devices. (Epson
TM Utility for iOS/Android™)
• Command protocol is based on the ESC/POS Proprietary Command System.
• OPOS ADK, JavaPOS ADK, and Windows printer drivers are available.
• ePOS-Print SDK is available for the native applications that operate on iOS or Android devices.
• For the Wi-Fi
® models, the ePOS-Print service is available for the Web-based applications.
• Printing various kinds of barcodes and two-dimensional symbols are available.
• Has a maintenance counter function.
• 42 column emulation mode supported.
13
Interfaces
• Has Wi-Fi (IEEE802.11 a/b/g/n) or Bluetooth (Autocutter model: Ver. 3.0 EDR supported / Manualcutter
model: Ver. 2.1 + EDR interface.
• The Wi-Fi model supports 2.4 GHz and 5 GHz. WPA2-Enterprise is also available as a security option.
• USB interface is standard equipment.
Environment
Has a paper-saving function.
14
Product Configurations
Autocutter model Manualcutter model
Cutter types
• Autocutter model
• Manualcutter model
Chapter 1 Product Overview
1
Autocutter model Manualcutter model
Autocutter Yes No
Paper width (mm) 76 or 80 80
Interfaces
• Wi-Fi model (IEEE802.11 + USB)
• Bluetooth model (Bluetooth + USB)
• iOS Bluetooth model (iOS Bluetooth + USB)
15
NFC Tag
NFC Tag
You can perform wireless setup for terminals that support NFC by placing the terminal close to the NFC tag
(mark) on the printer.
∗ There is no Read/Write function.
Accessories
Included
• Thermal roll paper (for operation check)
• Battery pack (OT-BY60II)
• AC adapter (PS-11)
• AC cable
• Belt clip (attached to the printer)
• USB cable
• Setup Guide (Wi-Fi / Bluetooth)
• User’s manual
• Warranty certificate
∗1 May not be included, depending on the model.
*1
*1
*1
Options
• Battery pack (OT-BY60II)
• AC adapter (PS-11)
• Battery charger (OT-CH60II)
16
Part Names and Functions
Control panel
See
"Control Panel" on
page 18
.
Lever
Open button
Battery cover
Roll paper cover
Belt clip
Connector for the AC
adapter
Connector for the USB
NFC Tag
Chapter 1 Product Overview
1
Roll Paper Cover
Open this cover to install or remove the roll paper.
Open Button
Push this button to open the roll paper cover.
Connector for the AC adapter
Connect the AC adapter to charge the battery.
Connector for the USB
Connect the USB interface cable.
Lever
Turn this lever to open the battery cover.
Battery Cover
Open this cover to install or remove the battery.
Belt clip
Use this clip to hang the printer on your belt.
17
Control Panel
Power button Feed button
Power LED Error LED Charge LED Battery LED
Buttons
Power Button
Press this button to turn the printer on. Press this button for 2 seconds or more to turn the printer off.
• After the power button is pressed, it takes the following time before the printer is initialized.
Establishing a wireless communication takes longer than the following.
∗ IEEE802.11a/b/g/n: Approx. 10 sec. after the Power LED comes on.
∗ Bluetooth: Approx. 2 sec. after the Power LED comes on.
• The printer does not operate and the LEDs go out when the battery is not installed in the
printer even if the printer is connected to the AC adapter.
• To turn the printer on immediately after turning the printer off, press the Power button after
the LEDs go off.
Feed button
• When Paper Type Setting is set to Receipt paper (without black mark), pressing this button once feeds paper
by one line. Holding this button down feeds paper continuously.
• When Paper Type Setting is set to Receipt paper (with black mark), pressing this button feeds paper to the
print starting position on the next black mark.
Enabling/disabling of the Feed button can be selected by a command. If the command is set to
disable the button, it does not function.
18
Chapter 1 Product Overview
LEDs
Power LED (Blue)
The printer does not operate and the LEDs go out when the battery is not installed in the printer
even if the printer is connected to the AC adapter.
• Lights when the power is on.
• Goes out when the power is turned off.
• Flashes when the printer is powering-off or while the Feed button is being pressed in the software setting
mode. With the Wi-Fi models, it flashes also when the printer is being initialized after the power is turned on.
Error LED (Orange)
• Lights when the printer is offline. (For details about offline, see "Offline" on page 20.)
• Flashes when an error occurs. (For details about the flash codes, see
• Goes out during normal operation (online).
"Error Status" on page 26.)
Charge LED (Orange)
• Lights when the battery is being charged.
• Off when the battery is not being charged.
• Flashes when there is abnormality in battery charging.
Battery LED (Blue)
The remaining battery charge is indicated by three LEDs only when the battery is installed in the printer. For
details, see
"Operation Mode When Battery is Low" on page 22.
1
19
Online and Offline
Online
The printer is online and ready for normal printing unless there is a reason to go offline.
Offline
The printer automatically goes offline and stops printing under the following conditions. Once all of the following conditions are cleared, the printer becomes online and ready to print.
• During power on until the printer is ready
• While roll paper is being fed using the Feed button
• When the roll paper cover is open
• When paper is out
• When an error has occurred
• While waiting for the switch for executing the macro to be on
• While the printer is shutting down
• When the remaining battery charge is at level E
• When the battery malfunction is detected
• The Error LED lights during offline. However, it flashes when an error has occurred.
• For details about the battery charge levels and operation modes, see
Battery is Low" on page 22
• You can select whether or not to stop command processing off-line with the customized
value. To set the customized value, see
• The buzzer beeps five times when there is no more paper or an error has occurred. You can disable the buzzer with the memory switches. For details on the memory switch settings, see
"Software Settings" on page 49.
"Operation Mode When
.
"Software Settings" on page 49.
20
Chapter 1 Product Overview
Power Functions
You can customize the printer using the power functions, the auto-power off function and battery charge mode
function to save the battery power or minimize the battery deterioration.
Auto-Power Off
The printer automatically turns off once the specified time has elapsed in the idle state.
However, when the printer is in the following status, it is not considered as idle state, and the auto-power off
function is not applied.
• Printer is off-line
• Remaining battery amount is at S level
The auto-power off time is selectable with the customized value. To set the customized value, see
"Software Settings" on page 49.
Battery Charge Modes
The printer acts differently when connected to the AC adapter depending on the battery charge mode.
The printer has two modes and is initially set to the mode 1.
The battery charge mode is selectable with the customized value. To set the customized value,
see "Software Settings" on page 49.
Mode 1
Suitable for battery-powered operation.
In Mode 1, battery charging is controlled so that the battery is always fully charged. This maximizes the battery
life when using the printer as a portable printer.
1
Mode 2
Suitable for the printer that is always connected to the AC adapter.
In Mode 2, battery charging is controlled so that the battery is about 80% charged. This reduces the deterioration of the battery.
21
Operation Mode When Battery is Low
There are two operation modes for the printer when the battery is low. Change the mode depending on the
usage status.
Mode 1 (initial setting):
Continues printing until the remaining battery becomes approximately 0%. This is appropriate if you want to
maximize the battery operation time. However, the printer may stop during the printing or print quality may
decrease when the remaining battery becomes near 0%.
Mode 2:
Stops printing when the remaining battery becomes approximately 10%. This is appropriate if you want to avoid
that the printer stops during the printing.
• It is recommended to replace or charge the battery when the remaining battery charge goes
down to the level S.
• The operation mode when battery is low is selectable with the customized value. To set the
customized value, see "Software Settings" on page 49
• The buzzer beeps five times when the remaining battery charge goes down to the levels L or S.
You can disable the buzzer with the memory switches. To set the memory switches, see
ware Settings" on page 49
.
.
"Soft-
22
Mode 1
: On : Flash : Off
Chapter 1 Product Overview
Battery LED Error LED
Level H Approx. 60 ~ 100% Possible Possible
Level M Approx. 20 ~ 60% Possible Possible
Level L Approx. 10 ~ 20% Possible Possible
Level S Approx. below 10% Possible* Possible
Level E Approx. 0% Impossible Impossible
∗ Printing may be interrupted.
Remaining
battery charge
Printing Communication
1
23
Mode 2
: On : Flash : Off
Battery LED Error LED
Level H Approx. 60 ~ 100% Possible Possible
Level M Approx. 40 ~ 60% Possible Possible
Level L Approx. 20 ~ 40% Possible Possible
Level S Approx. 10 ~ 20% Possible Possible
Level E Approx. below 10% Impossible Impossible
Remaining
battery charge
Printing Communication
24
Chapter 1 Product Overview
Column emulation mode
The printer is equipped with the function to emulate 42 column mode.
If you have replaced a printer that can print at the dot density of 180 dpi on the paper that is 80 mm wide with
TM-P80 (Dot density: 203 dpi), when you set the Column emulation mode to 42 column mode, the print
results will be similar.
For setting the Column emulation mode, see
For the 42 column of the Printing Specifications, Character Specifications and Printable Area, see
Specifications" on page 89
.
"Software Settings" on page 49.
"Product
1
25
Error Status
When an error occurs, the printer stops printing, goes offline, and the Error LED flashes.
There are three error types: automatically recoverable errors, recoverable errors, and unrecoverable errors.
Automatically Recoverable Errors
Printing is temporarily suspended when automatically recoverable errors occur. They can recover automatically,
as described below.
Error LED flash code
Error Error description
Recovery measure
Paper error The black mark cannot be
detected.
Tem p era ture
error
The temperature of the
print head, motor driver
IC, or battery is high.
Recovers automatically
when the cover is opened.
Recovers automatically
when the temperature
goes down.
Recoverable Error
Printing is no longer possible when a recoverable error occurs. They can be recovered easily by sending an error
recovery command after eliminating the cause of the error.
Error LED flash code
Error Error description
Paper layout
error
Autocutter
error (autocutter model only)
The paper layout differs
from the actual paper.
Paper jam occurs.
Autocutter does not work
correctly.
Recovery measure
Recovers by sending an
error recovery command
(“DLE ENQ”).
Send the error recovery
command, or turn the
power off and on to
recover.
26
The error recovery command is valid only if a recoverable error (excluding automatically recoverable errors) occurs.
Chapter 1 Product Overview
Unrecoverable Errors
Printing is no longer possible when unrecoverable errors occur. If the same error occurs again even after turning the power back on, contact qualified service personnel.
Immediately turn off the power and remove the battery when unrecoverable errors occur.
CAUTION
Error LED flash code
Error Error description
Internal circuit error Intern al circuits are not connected cor-
rectly.
R/W error in memory After R/W checking, the printer does not
work correctly.
1
High voltage error The power supply voltage is high.
Overload error The temperature of the print head or bat-
tery is extremely high or low.
CPU execution error The CPU is executing an incorrect address.
Wireless communication
unit error
Wireless communication does not work
correctly or the wireless communication
unit is disconnected.
27
NV Memory (Non-Volatile Memory)
The printer's NV memory stores data even after the printer power is turned off. NV memory contains the following memory areas for the user:
• NV graphics memory
• User NV memory
• Customized values and memory switches
• User-defined page
• Maintenance counter
As a guide when you program applications, NV memory should be rewritten 10 or fewer times a
day.
NV Graphics Memory
Graphics, such as shop logos to be printed on receipts, can be stored. Even if communication speed is low, high
speed graphic printing is possible.
Use the TM-P80 Utility to register graphics. You can also print and confirm the registered graphics in the TMP80 Utility or NV graphics print mode.
• For detailed information about the TM-P80 Utility, see the TM-P80 Utility User’s Manual.
• To use the NV graphics print mode, see
"NV graphics information print mode" on page 58.
User NV Memory
You can store and read text data for multiple purposes, such as for storing a note including customizing or
maintenance information of the printer.
Use ESC/POS commands to store and read the text data.
For detailed information about ESC/POS commands, see the ESC/POS Command Reference.
Customized Values and Memory Switches
With the customized values and memory switches, which are software switches for the printer, you can configure various settings of the printer.
To set the customized values and memory switches, see
"Software Settings" on page 49.
User-defined Page
You can store character data in the user-defined page (character code table: page 255) so that you can also print
characters not resident in the printer.
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Chapter 1 Product Overview
Maintenance Counter
With this function, printer information, such as the number of lines fed, and printer operation time after the
printer starts working, is automatically stored in NV memory. You can read or reset the information with TMP80 Utility, the Status API of the APD, or OPOS ADK to use it for periodical checks or part replacement.
Maintenance counter values are usually saved every two minutes except in the power saving status. However, if the printer power is turned off by removing the battery or using up the battery
charge, the latest maintenance counter will not be saved. For detailed information about ESC/
POS commands, see the ESC/POS Command Reference.
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Useful Functions for Smart Devices
You can easily connect this product to the network by using the NFC tag built-in to the printer or the QR code
printed on the status sheet.
NFC Tag
Bring a smart device that supports NFC close to the NFC tag to acquire the printer information (information
for specifying the device).
Specify the target printer using the acquired information to connect to the network.
QR Code
Capture the QR code printed on the status sheet with the camera on your smart device to acquire the printer
information (information for specifying the device).
Specify the target printer using the acquired information to connect to the network.
• Programming using Epson ePOS SDK is required to use these functions. These functions are
created by combining NFC touch and QR code capturing operations and the target printer
specifications using Printer Easy Select API.
See the "Epson ePOS SDK for Android/iOS User's Manual" and the Epson ePOS SDK sample
program for more details. The sample program also contains a sample implementation method for
reading an NFC tag and capturing a QR code.
• You can try a demo of these functions by using Epson TM Utility for iOS/Android.
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