Technical Reference Guide
Describes features of the product.
Describes setup and installation of the product.
Describes advanced usage methods for the product.
Describes how to control the printer and necessary
information when you develop applications.
Describes how to handle the product.
Describes general specications, initial software settings,
and character code tables.
Product Overview
Setup
Advanced Usage
Application Development Information
Handling
Appendix
M00067310
Rev. J
Cautions
• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Seiko Epson Corporation.
• The contents of this document are subject to change without notice. Please contact us for the latest
information.
• While every precaution has been taken in the preparation of this document, Seiko Epson Corporation
assumes no responsibility for errors or omissions.
• Neither is any liability assumed for damages resulting from the use of the information contained herein.
• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and
maintenance instructions.
• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Trademarks
EPSON is a registered trademark of Seiko Epson Corporation.
Exceed Your Vision and ESC/POS are registered trademarks or trademarks of Seiko Epson Corporation.
Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the United States and/or other
countries.
®
Wi-Fi
, WPA™, and WPA2™ are either registered trademarks or trademarks of Wi-Fi Alliance®.
®
The Bluetooth
such marks by Seiko Epson Corporation is under license.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Apple, Apple TV, Apple Watch, iPad, iPad Air, iPad Pro, iPhone, and Lightning are trademarks of Apple Inc.,
registered in the U.S. and other countries. tvOS is a trademark of Apple Inc.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries.
Android™ is a trademark of Google LLC.
Google Play and the Google Play logo are trademarks of Google LLC.
All other trademarks are the property of their respective owners and used for identification purpose only.
word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of
ESC/POS® Command System
Epson ESC/POS is a proprietary POS printer command system that includes patented or patent-pending
commands. ESC/POS is compatible with most Epson POS printers and displays.
ESC/POS is designed to reduce the processing load on the host computer in POS environments. It comprises a
set of highly functional and efficient commands and also offers the flexibility to easily make future upgrades.
©Seiko Epson Corporation 2013-2020. All rights reserved.
2
For Safety
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read the following
carefully before handling the product.
Dangers must be observed carefully to avoid serious injury or death.
DANGER
You must follow warnings carefully to avoid serious bodily injury.
WARNING
Provides information that must be observed to prevent damage to the equipment or loss of data.
• Possibility of sustaining physical injuries.
CAUTION
• Possibility of causing physical damage.
• Possibility of causing information loss.
Provides information that must be observed to avoid damage to your equipment or a malfunction.
Provides important information and useful tips.
Safety Precautions
Do not use or charge this product in high temperature places (60°C {140°F} or higher). Furthermore, do not leave or store this product in places that are 60°C {140°F} or higher. Doing so could
DANGER
lead to heat, smoke, ruptures, fire, or leaks. Be sure to use within the limits of the environmental
temperature conditions.
3
WARNING
CAUTION
Do not use this product in a location with volatile substances such as alcohol or paint thinner, or
near fire. Doing so may cause electric shock or fire.
Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise.
Continued use may lead to fire. Immediately unplug the equipment and contact qualified service
personnel.
Never attempt to repair this product yourself. Improper repair work can be dangerous.
Never disassemble or modify this product. Tampering with this product may result in injury or
fire.
Be sure to use the dedicated AC adapter, Epson PS-11. Connection to an improper power supply
may cause fire.
Do not allow foreign matter to fall into the equipment. Penetration by foreign objects may lead to
fire.
If water or other liquid spills into this equipment, do not continue to use it. Continued use may
lead to fire. Unplug the equipment immediately and contact qualified service personnel.
Do not use this product in an environment where flammable gas or explosive gas may exist. Do
not use aerosol sprayers containing flammable gas inside or around this product. Doing so may
cause fire.
Do not connect cables in ways other than those mentioned in this manual. Different connections
may cause equipment damage and burning.
Do not touch the areas inside the product other than those mentioned in this manual. Doing so
may cause electric shock or burns.
Be careful not to drop this product. The product may break or cause injury if it is dropped.
Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may
cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean on this product. Equipment may fall or collapse, causing breakage and possible injury.
To ensure safety, unplug this product before leaving it unused for an extended period.
Before moving the product, unplug it and unplug all cables connected to it.
Take care not to injure your fingers on the manualcutter
• When you remove printed paper
• When you perform other operations such as loading/replacing roll paper
Safety Precautions on the Rechargeable Battery Pack
If any liquid from the battery gets into your eyes, promptly wash it out with clean water for more
than 10 minutes and consult your doctor at once. If you do not, the liquid may cause loss of eye-
DANGER
WARNING
sight.
Never disassemble or modify the battery pack. This may cause fire, explosion, leakage, overheating or damage.
Do not expose the battery to fire or heat it. This may cause fire, explosion, leakage, overheating or
damage.
Keep the battery pack away from fire or flame if it produces a strange odor or leakage. Otherwise
fire or explosion may occur.
Should any battery liquid get on skin or clothing, promptly wash it off with clean water. If you do
not, the liquid may damage your skin.
Do not expose the battery to water. Do not allow water to contact the terminals. This may cause
fire, overheating, or electric shock.
Transportation of the Battery
In transportation of the battery, make sure to follow the latest UN recommendations.
4
Safety Precautions for Wireless connection
In airplanes, follow the instructions from the airline. Turn off wireless devices during takeoff and
landing according to the in-flight announcement.
WARNING
Do not use the product near medical equipment or in medical institutions. Radio waves may
affect artificial cardiac pacemakers or other medical electrical equipment.
Keep the product 22cm {8.66”} or more away from the location of an artificial cardiac pacemaker.
Otherwise, radio waves may affect operation of the pacemaker.
Do not use the product near automatic control equipment such as automatic doors and fire
alarms. Doing so may cause malfunction due to radio waves, resulting in an accident.
• Even after data transfer from the host computer is already finished, data may remain in the
buffer in the printer. When wireless connection is terminated, data remaining in the buffer
may be discarded. Before printing or terminating a wireless connection, make sure that the
transmitted data has been printed completely by checking the print job status or by checking
another way.
• For Bluetooth
offline, reconnection may not be possible. In such case, remove the cause of offline and reconnect it.
• For Bluetooth interface models, if you establish a radio connection between the host computer
and the printer each time you start printing instead of maintaining the connection, it may take
a while between the time you send a print job and the time that the printer actually starts
printing. This happens because connecting the host computer and the printer requires some
time. The time required for connection depends on the operating environment.
®
interface models, when the wireless connection is ended while the printer is
5
Restriction of Use
When this product is used for applications requiring high reliability/safety, such as transportation devices
related to aviation, rail, marine, automotive; disaster prevention devices; various safety devices; or functional/
precision devices, etc., you should use this product only after giving consideration to including fail-safes and
redundancies into your design to maintain safety and total system reliability. Because this product was not
intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main
communication equipment, nuclear power control equipment, or medical equipment related to direct medical
care, etc., please make your own judgement on this product's suitability after a full evaluation.
Note about interference
• This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
• If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
− Reorient or relocate the receiving antenna for the radio/TV.
− Increase the separation between the equipment and the radio/TV.
− Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
− Consult your dealer or an experienced radio/TV technician for help.
• Never disassemble or modify this product
• Seiko Epson Corporation shall not be liable for interference to radio/TV resulting from changes or modifica-
tions to this product not expressly approved by Seiko Epson Corporation.
6
About this Manual
Aim of the Manual
This manual was created to provide information on the development, design, and installation of POS systems
and the development and design of printer applications for developers.
Manual Content
The manual is made up of the following sections:
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Appendix
Product Overview
Setup
Advanced Usage
Application Development Information
Handling
Product Specifications
Specifications of Interfaces and Connectors
Character Code Tables
This manual covers two models of the TM-P80; manualcutter model and autocutter model.
The illustrations of the printer used in this manual are for the manualcutter model, unless otherwise specified.
7
8
Contents
Q For Safety..................................................................................................................................3
Key to Symbols.................................................................................................................................................................... 3
Safety Precautions ............................................................................................................................................................. 3
Safety Precautions on the Rechargeable Battery Pack .........................................................................................4
Safety Precautions for Wireless connection.............................................................................................................. 5
Q Restriction of Use ....................................................................................................................6
Q Note about interference ........................................................................................................6
Q About this Manual ..................................................................................................................7
Aim of the Manual ............................................................................................................................................................. 7
Manual Content .................................................................................................................................................................. 7
Q Contents....................................................................................................................................9
Product Overview ..........................................................................................13
Q Features ................................................................................................................................. 13
Q Product Configurations ...................................................................................................... 15
Cutter types........................................................................................................................................................................15
Interfaces.............................................................................................................................................................................15
NFC Tag................................................................................................................................................................................16
Accessories .........................................................................................................................................................................16
Q Part Names and Functions ................................................................................................. 17
Control Panel .....................................................................................................................................................................18
Online and Offline............................................................................................................................................................20
Q Power Functions ................................................................................................................... 21
Auto-Power Off .................................................................................................................................................................21
Battery Charge Modes....................................................................................................................................................21
Q Operation Mode When Battery is Low ............................................................................. 22
Mode 1 .................................................................................................................................................................................23
Mode 2 .................................................................................................................................................................................24
Q Column emulation mode.................................................................................................... 25
Q Error Status............................................................................................................................ 26
Automatically Recoverable Errors ..............................................................................................................................26
Recoverable Error .............................................................................................................................................................26
Unrecoverable Errors ......................................................................................................................................................27
Q NV Memory (Non-Volatile Memory) ................................................................................. 28
NV Graphics Memory......................................................................................................................................................28
User NV Memory ..............................................................................................................................................................28
Customized Values and Memory Switches .............................................................................................................28
User-defined Page ...........................................................................................................................................................28
Maintenance Counter.....................................................................................................................................................29
9
Q Useful Functions for Smart Devices.................................................................................. 30
NFC Tag................................................................................................................................................................................ 30
QR Code .............................................................................................................................................................................. 30
Setup............................................................................................................... 31
Q Flow of Setup ........................................................................................................................ 31
Q Installing the Printer............................................................................................................ 32
Notes on Using the Wi-Fi Models............................................................................................................................... 32
Q Installing the Battery ........................................................................................................... 33
Q Changing the paper width (autocutter model only) ..................................................... 35
Q Installing or Replacing the Roll Paper .............................................................................. 37
When Installing the Printer Horizontally................................................................................................................. 37
When Installing the Printer Vertically .......................................................................................................................38
Q Connecting the Printer........................................................................................................ 41
USB Interface ..................................................................................................................................................................... 41
Wireless LAN Interface ...................................................................................................................................................42
Bluetooth Interface......................................................................................................................................................... 45
Advanced Usage............................................................................................ 49
Q Software Settings ................................................................................................................. 49
Q Paper Layout Setting........................................................................................................... 55
Q Settings/Check Mode .......................................................................................................... 56
Self-test mode................................................................................................................................................................... 57
NV graphics information print mode ....................................................................................................................... 58
Software settings mode ................................................................................................................................................ 58
Radio field intensity check mode...............................................................................................................................60
Wireless module setup mode...................................................................................................................................... 61
Hexadecimal dumping mode .....................................................................................................................................65
Q Dynamic Status Sheet Print Mode .................................................................................... 66
Wi-Fi Model........................................................................................................................................................................ 66
Bluetooth Model .............................................................................................................................................................. 67
Q EpsonNet Config (Web Version) ........................................................................................ 68
Starting EpsonNet Config (Web Version) ................................................................................................................ 68
Settings ............................................................................................................................................................................... 70
10
Application Development Information.......................................................73
Q Controlling the Printer ........................................................................................................ 73
ePOS-Print XML.................................................................................................................................................................73
ESC/POS...............................................................................................................................................................................73
Q Software and Manuals ........................................................................................................ 74
Development Kits ............................................................................................................................................................74
Drivers ..................................................................................................................................................................................75
Utilities .................................................................................................................................................................................75
Others...................................................................................................................................................................................76
Download ...........................................................................................................................................................................76
Q iOS Application Development and Distribution ............................................................ 77
Handling .........................................................................................................79
Q Charging Battery .................................................................................................................. 79
Using the AC adapter (PS-11).......................................................................................................................................79
Battery’s charging status ...............................................................................................................................................80
Battery malfunction ........................................................................................................................................................81
When using the optional battery charger (OT-CH60II).......................................................................................82
Q Cleaning the Printer............................................................................................................. 84
Cleaning the Printer Case ..............................................................................................................................................84
Cleaning the Platen Roller/Paper Sensor.................................................................................................................85
Cleaning the Thermal Head..........................................................................................................................................86
Q Opening the Locked Roll Paper Cover (autocutter model only)................................. 87
Appendix.........................................................................................................89
Q Product Specifications ........................................................................................................ 89
Printing Specifications....................................................................................................................................................89
Character Specifications ................................................................................................................................................91
Paper Specifications ........................................................................................................................................................92
Printable Area....................................................................................................................................................................94
Printing and Cutting Positions ....................................................................................................................................97
Electrical Characteristics................................................................................................................................................98
Reliability.............................................................................................................................................................................99
Environmental Conditions ............................................................................................................................................99
External Dimensions and Mass ................................................................................................................................ 101
Colors................................................................................................................................................................................. 102
Q Specifications of Interfaces and Connectors ................................................................ 103
USB Interface .................................................................................................................................................................. 103
Wireless LAN Interface................................................................................................................................................. 104
Bluetooth Wireless Interface ..................................................................................................................................... 107
NFC Tag............................................................................................................................................................................. 110
11
Q Character Code Tables....................................................................................................... 111
12
Chapter 1 Product Overview
Product Overview
This chapter describes features and specifications of the TM-P80, a portable receipt printer.
Features
Printing
Maximum printing speed of 100 mm/s is possible.
Printer handling
• The direct connection without Wi-Fi access point brings a simplified configuration procedure of network
settings. (SimpleAP mode)
• Easy drop-in paper loading.
1
• Long battery life.
• Compact body of approximately 500 g. (For the manualcutter model)
• Printing without margins at the top of the sheet by controlling the starting position of the printing with using
the Receipt paper (with black mark).
*
• The body has been made robust (Drop impact resistance: 120 cm (4 feet)) and dust/splash proof
equivalent).
∗ Only for manualcutter model. The values used here are measured by the printer unit based on the JISC0920
(IEC60529:2001) evaluation. They do not guarantee the printing result, and failure and damage of the printer.
(IP54
Software
• NFC tag built into the printer unit for printing to a touched printer.
• Printing triggered by bar code scan by smart device camera.
• Utility for iOS/Android provides a user-friendly wizard to simplify the connection for smart devices. (Epson
TM Utility for iOS/Android™)
• Command protocol is based on the ESC/POS Proprietary Command System.
• OPOS ADK, JavaPOS ADK, and Windows printer drivers are available.
• ePOS-Print SDK is available for the native applications that operate on iOS or Android devices.
• For the Wi-Fi
® models, the ePOS-Print service is available for the Web-based applications.
• Printing various kinds of barcodes and two-dimensional symbols are available.
• Has a maintenance counter function.
• 42 column emulation mode supported.
13
Interfaces
• Has Wi-Fi (IEEE802.11 a/b/g/n) or Bluetooth (Autocutter model: Ver. 3.0 EDR supported / Manualcutter
model: Ver. 2.1 + EDR interface.
• The Wi-Fi model supports 2.4 GHz and 5 GHz. WPA2-Enterprise is also available as a security option.
• USB interface is standard equipment.
Environment
Has a paper-saving function.
14
Product Configurations
Autocutter model Manualcutter model
Cutter types
• Autocutter model
• Manualcutter model
Chapter 1 Product Overview
1
Autocutter model Manualcutter model
Autocutter Yes No
Paper width (mm) 76 or 80 80
Interfaces
• Wi-Fi model (IEEE802.11 + USB)
• Bluetooth model (Bluetooth + USB)
• iOS Bluetooth model (iOS Bluetooth + USB)
15
NFC Tag
NFC Tag
You can perform wireless setup for terminals that support NFC by placing the terminal close to the NFC tag
(mark) on the printer.
∗ There is no Read/Write function.
Accessories
Included
• Thermal roll paper (for operation check)
• Battery pack (OT-BY60II)
• AC adapter (PS-11)
• AC cable
• Belt clip (attached to the printer)
• USB cable
• Setup Guide (Wi-Fi / Bluetooth)
• User’s manual
• Warranty certificate
∗1 May not be included, depending on the model.
*1
*1
*1
Options
• Battery pack (OT-BY60II)
• AC adapter (PS-11)
• Battery charger (OT-CH60II)
16
Part Names and Functions
Control panel
See
"Control Panel" on
page 18
.
Lever
Open button
Battery cover
Roll paper cover
Belt clip
Connector for the AC
adapter
Connector for the USB
NFC Tag
Chapter 1 Product Overview
1
Roll Paper Cover
Open this cover to install or remove the roll paper.
Open Button
Push this button to open the roll paper cover.
Connector for the AC adapter
Connect the AC adapter to charge the battery.
Connector for the USB
Connect the USB interface cable.
Lever
Turn this lever to open the battery cover.
Battery Cover
Open this cover to install or remove the battery.
Belt clip
Use this clip to hang the printer on your belt.
17
Control Panel
Power button Feed button
Power LED Error LED Charge LED Battery LED
Buttons
Power Button
Press this button to turn the printer on. Press this button for 2 seconds or more to turn the printer off.
• After the power button is pressed, it takes the following time before the printer is initialized.
Establishing a wireless communication takes longer than the following.
∗ IEEE802.11a/b/g/n: Approx. 10 sec. after the Power LED comes on.
∗ Bluetooth: Approx. 2 sec. after the Power LED comes on.
• The printer does not operate and the LEDs go out when the battery is not installed in the
printer even if the printer is connected to the AC adapter.
• To turn the printer on immediately after turning the printer off, press the Power button after
the LEDs go off.
Feed button
• When Paper Type Setting is set to Receipt paper (without black mark), pressing this button once feeds paper
by one line. Holding this button down feeds paper continuously.
• When Paper Type Setting is set to Receipt paper (with black mark), pressing this button feeds paper to the
print starting position on the next black mark.
Enabling/disabling of the Feed button can be selected by a command. If the command is set to
disable the button, it does not function.
18
Chapter 1 Product Overview
LEDs
Power LED (Blue)
The printer does not operate and the LEDs go out when the battery is not installed in the printer
even if the printer is connected to the AC adapter.
• Lights when the power is on.
• Goes out when the power is turned off.
• Flashes when the printer is powering-off or while the Feed button is being pressed in the software setting
mode. With the Wi-Fi models, it flashes also when the printer is being initialized after the power is turned on.
Error LED (Orange)
• Lights when the printer is offline. (For details about offline, see "Offline" on page 20.)
• Flashes when an error occurs. (For details about the flash codes, see
• Goes out during normal operation (online).
"Error Status" on page 26.)
Charge LED (Orange)
• Lights when the battery is being charged.
• Off when the battery is not being charged.
• Flashes when there is abnormality in battery charging.
Battery LED (Blue)
The remaining battery charge is indicated by three LEDs only when the battery is installed in the printer. For
details, see
"Operation Mode When Battery is Low" on page 22.
1
19
Online and Offline
Online
The printer is online and ready for normal printing unless there is a reason to go offline.
Offline
The printer automatically goes offline and stops printing under the following conditions. Once all of the following conditions are cleared, the printer becomes online and ready to print.
• During power on until the printer is ready
• While roll paper is being fed using the Feed button
• When the roll paper cover is open
• When paper is out
• When an error has occurred
• While waiting for the switch for executing the macro to be on
• While the printer is shutting down
• When the remaining battery charge is at level E
• When the battery malfunction is detected
• The Error LED lights during offline. However, it flashes when an error has occurred.
• For details about the battery charge levels and operation modes, see
Battery is Low" on page 22
• You can select whether or not to stop command processing off-line with the customized
value. To set the customized value, see
• The buzzer beeps five times when there is no more paper or an error has occurred. You can disable the buzzer with the memory switches. For details on the memory switch settings, see
"Software Settings" on page 49.
"Operation Mode When
.
"Software Settings" on page 49.
20
Chapter 1 Product Overview
Power Functions
You can customize the printer using the power functions, the auto-power off function and battery charge mode
function to save the battery power or minimize the battery deterioration.
Auto-Power Off
The printer automatically turns off once the specified time has elapsed in the idle state.
However, when the printer is in the following status, it is not considered as idle state, and the auto-power off
function is not applied.
• Printer is off-line
• Remaining battery amount is at S level
The auto-power off time is selectable with the customized value. To set the customized value, see
"Software Settings" on page 49.
Battery Charge Modes
The printer acts differently when connected to the AC adapter depending on the battery charge mode.
The printer has two modes and is initially set to the mode 1.
The battery charge mode is selectable with the customized value. To set the customized value,
see "Software Settings" on page 49.
Mode 1
Suitable for battery-powered operation.
In Mode 1, battery charging is controlled so that the battery is always fully charged. This maximizes the battery
life when using the printer as a portable printer.
1
Mode 2
Suitable for the printer that is always connected to the AC adapter.
In Mode 2, battery charging is controlled so that the battery is about 80% charged. This reduces the deterioration of the battery.
21
Operation Mode When Battery is Low
There are two operation modes for the printer when the battery is low. Change the mode depending on the
usage status.
Mode 1 (initial setting):
Continues printing until the remaining battery becomes approximately 0%. This is appropriate if you want to
maximize the battery operation time. However, the printer may stop during the printing or print quality may
decrease when the remaining battery becomes near 0%.
Mode 2:
Stops printing when the remaining battery becomes approximately 10%. This is appropriate if you want to avoid
that the printer stops during the printing.
• It is recommended to replace or charge the battery when the remaining battery charge goes
down to the level S.
• The operation mode when battery is low is selectable with the customized value. To set the
customized value, see "Software Settings" on page 49
• The buzzer beeps five times when the remaining battery charge goes down to the levels L or S.
You can disable the buzzer with the memory switches. To set the memory switches, see
ware Settings" on page 49
.
.
"Soft-
22
Mode 1
: On : Flash : Off
Chapter 1 Product Overview
Battery LED Error LED
Level H Approx. 60 ~ 100% Possible Possible
Level M Approx. 20 ~ 60% Possible Possible
Level L Approx. 10 ~ 20% Possible Possible
Level S Approx. below 10% Possible* Possible
Level E Approx. 0% Impossible Impossible
∗ Printing may be interrupted.
Remaining
battery charge
Printing Communication
1
23
Mode 2
: On : Flash : Off
Battery LED Error LED
Level H Approx. 60 ~ 100% Possible Possible
Level M Approx. 40 ~ 60% Possible Possible
Level L Approx. 20 ~ 40% Possible Possible
Level S Approx. 10 ~ 20% Possible Possible
Level E Approx. below 10% Impossible Impossible
Remaining
battery charge
Printing Communication
24
Chapter 1 Product Overview
Column emulation mode
The printer is equipped with the function to emulate 42 column mode.
If you have replaced a printer that can print at the dot density of 180 dpi on the paper that is 80 mm wide with
TM-P80 (Dot density: 203 dpi), when you set the Column emulation mode to 42 column mode, the print
results will be similar.
For setting the Column emulation mode, see
For the 42 column of the Printing Specifications, Character Specifications and Printable Area, see
Specifications" on page 89
.
"Software Settings" on page 49.
"Product
1
25
Error Status
When an error occurs, the printer stops printing, goes offline, and the Error LED flashes.
There are three error types: automatically recoverable errors, recoverable errors, and unrecoverable errors.
Automatically Recoverable Errors
Printing is temporarily suspended when automatically recoverable errors occur. They can recover automatically,
as described below.
Error LED flash code
Error Error description
Recovery measure
Paper error The black mark cannot be
detected.
Tem p era ture
error
The temperature of the
print head, motor driver
IC, or battery is high.
Recovers automatically
when the cover is opened.
Recovers automatically
when the temperature
goes down.
Recoverable Error
Printing is no longer possible when a recoverable error occurs. They can be recovered easily by sending an error
recovery command after eliminating the cause of the error.
Error LED flash code
Error Error description
Paper layout
error
Autocutter
error (autocutter model only)
The paper layout differs
from the actual paper.
Paper jam occurs.
Autocutter does not work
correctly.
Recovery measure
Recovers by sending an
error recovery command
(“DLE ENQ”).
Send the error recovery
command, or turn the
power off and on to
recover.
26
The error recovery command is valid only if a recoverable error (excluding automatically recoverable errors) occurs.
Chapter 1 Product Overview
Unrecoverable Errors
Printing is no longer possible when unrecoverable errors occur. If the same error occurs again even after turning the power back on, contact qualified service personnel.
Immediately turn off the power and remove the battery when unrecoverable errors occur.
CAUTION
Error LED flash code
Error Error description
Internal circuit error Intern al circuits are not connected cor-
rectly.
R/W error in memory After R/W checking, the printer does not
work correctly.
1
High voltage error The power supply voltage is high.
Overload error The temperature of the print head or bat-
tery is extremely high or low.
CPU execution error The CPU is executing an incorrect address.
Wireless communication
unit error
Wireless communication does not work
correctly or the wireless communication
unit is disconnected.
27
NV Memory (Non-Volatile Memory)
The printer's NV memory stores data even after the printer power is turned off. NV memory contains the following memory areas for the user:
• NV graphics memory
• User NV memory
• Customized values and memory switches
• User-defined page
• Maintenance counter
As a guide when you program applications, NV memory should be rewritten 10 or fewer times a
day.
NV Graphics Memory
Graphics, such as shop logos to be printed on receipts, can be stored. Even if communication speed is low, high
speed graphic printing is possible.
Use the TM-P80 Utility to register graphics. You can also print and confirm the registered graphics in the TMP80 Utility or NV graphics print mode.
• For detailed information about the TM-P80 Utility, see the TM-P80 Utility User’s Manual.
• To use the NV graphics print mode, see
"NV graphics information print mode" on page 58.
User NV Memory
You can store and read text data for multiple purposes, such as for storing a note including customizing or
maintenance information of the printer.
Use ESC/POS commands to store and read the text data.
For detailed information about ESC/POS commands, see the ESC/POS Command Reference.
Customized Values and Memory Switches
With the customized values and memory switches, which are software switches for the printer, you can configure various settings of the printer.
To set the customized values and memory switches, see
"Software Settings" on page 49.
User-defined Page
You can store character data in the user-defined page (character code table: page 255) so that you can also print
characters not resident in the printer.
28
Chapter 1 Product Overview
Maintenance Counter
With this function, printer information, such as the number of lines fed, and printer operation time after the
printer starts working, is automatically stored in NV memory. You can read or reset the information with TMP80 Utility, the Status API of the APD, or OPOS ADK to use it for periodical checks or part replacement.
Maintenance counter values are usually saved every two minutes except in the power saving status. However, if the printer power is turned off by removing the battery or using up the battery
charge, the latest maintenance counter will not be saved. For detailed information about ESC/
POS commands, see the ESC/POS Command Reference.
1
29
Useful Functions for Smart Devices
You can easily connect this product to the network by using the NFC tag built-in to the printer or the QR code
printed on the status sheet.
NFC Tag
Bring a smart device that supports NFC close to the NFC tag to acquire the printer information (information
for specifying the device).
Specify the target printer using the acquired information to connect to the network.
QR Code
Capture the QR code printed on the status sheet with the camera on your smart device to acquire the printer
information (information for specifying the device).
Specify the target printer using the acquired information to connect to the network.
• Programming using Epson ePOS SDK is required to use these functions. These functions are
created by combining NFC touch and QR code capturing operations and the target printer
specifications using Printer Easy Select API.
See the "Epson ePOS SDK for Android/iOS User's Manual" and the Epson ePOS SDK sample
program for more details. The sample program also contains a sample implementation method for
reading an NFC tag and capturing a QR code.
• You can try a demo of these functions by using Epson TM Utility for iOS/Android.
30
Chapter 2 Setup
Wireless LAN Inter-
face (page 42)
Bluetooth Interface
(page 45)
USB Interface
(page 41)
1.
Installing the Printer (page 32)
2. Installing the Battery (page 33)
4. Installing or Replacing the Roll Paper (page 37)
5. Connecting the Printer
3. Changing the paper width (autocutter model only) (page 35)
Setup
This chapter describes setup and installation of the product.
Flow of Setup
This chapter consists of the following sections, along with the setup flow of the product. The TM-P80 has dual
interfaces: a built-in USB interface and another interface selected by the customer, wireless LAN or Bluetooth
interface. See the corresponding section for the interface you selected.
2
31
Installing the Printer
You can install the printer horizontally or vertically. You can also carry it using the belt clip on the back of the
printer to hang the printer on your belt.
• When you install the printer vertically, only the orientation shown below is available. Do not
install the printer upside down.
• When you install the printer horizontally, it is recommended to remove the belt clip. Remove
the two screws fixing the clip to remove it.
Notes on Using the Wi-Fi Models
• Keep the printer away from the devices, such as kitchen microwaves, that may cause radio wave interference.
• Use channels that are away from the frequency bands that may cause radio wave interference.
• Place shields between the printer and the devices that may cause radio wave interference.
• Select either 2.4 GHz or 5 GHz, whichever is free from radio wave interference.
• In auto channel setting for the access point, do not select a channel in which the printer may cause radio
wave interference.
32
Installing the Battery
The printer does not operate without a charged battery installed.
Follow the steps below to install the battery.
Be sure to use the battery OT-BY60II.
Using a battery other than the one specified may cause fire, explosion, leakage, overheating or
WARNING
Make sure that the printer is turned off.
1
Open the battery cover.
2
other damage.
• When removing or installing the battery, be sure to turn off the power before doing so.
• Dispose of used batteries according to the instructions.
Chapter 2 Setup
2
When the Battery cover will not open, move the notch in the direction of the arrow by using a
tool such as a ballpoint pen.
33
Install the battery, and close the battery cover.
3
To charge the battery, see "Charging Battery" on page 79.
34
Chapter 2 Setup
Metal parts
Paper guides
Changing the paper width (autocutter model only)
You can attach the supplied paper guides to the roll paper holder and change the roll paper width from 80 mm
to 76 mm.
After changing the paper width from 80 mm to 76 mm, do not change it back to 80 mm. The
autocutter blade may be worn and may not be able to cut cleanly.
Make sure that you attach two paper guides and that the metal part comes inside (on the side facing the roll
paper) when attaching them.
2
Make sure that the printer is turned off.
1
Press the open button to open the roll paper cover.
2
Align the two protruded parts of the paper guides with the angle holes of the printer.
3
35
Insert one of the paper guide’s protruded parts toward the direction shown by the
4
arrow in the illustration firmly until it clicks in place.
Attach another paper guide in the same way.
5
When removing the paper guide, pinch the position shown in the illustration and pull it out toward the direction shown by the arrow.
36
Installing or Replacing the Roll Paper
Follow the steps below to install or replace the roll paper.
If you hang the printer vertically on a belt using a belt clip on the back of the printer, see
Printer Vertically" on page 38
Use paper that meets the printer specifications. For details about paper specifications, see "Paper
Specifications" on page 92
When Installing the Printer Horizontally
Press the open button to open the roll paper cover.
1
.
.
Chapter 2 Setup
"When Installing the
2
Remove the used roll paper core, if there is one.
2
Insert the new roll paper in the correct direction.
3
37
Pull out some paper, close the cover, and tear off the paper.
4
For the autocutter model, the roll paper is cut automatically when the printer is turned on. You can
set the auto paper cutting on and off at cover closing on software settings.
When Installing the Printer Vertically
Press the open button to open the roll paper cover.
1
38
Remove the used roll paper core, if there is one.
2
Set the new roll paper in the correct direction.
3
Chapter 2 Setup
2
Pull the leading edge of the roll paper.
4
39
Pull out some paper, close the cover, and tear off the paper.
5
For the autocutter model, the roll paper is cut automatically when the printer is turned on. You can
set the auto paper cutting on and off at cover closing on software settings.
40
Chapter 2 Setup
Connecting the Printer
• Before connecting the printer, confirm the current interface mode. The printer is initially set to
the Automatic selection mode. To change the interface mode, see
49
.
• Automatic selection:
When the USB cable is connected with a host PC, the USB interface is preferentially selected.
Otherwise, the wireless LAN/Bluetooth interface is selected. Once the interface is selected, the
selection is enabled until the power is turned off or the USB cable is disconnected.
USB Interface
When communicating with a host PC via the USB cable, connect the USB cable to the printer, turn on the PC,
and then turn on the printer. For Windows, you can change the printer settings with the TM-P80 Utility. For
details on the TM-P80 Utility, see
"Software Settings" on page 49.
"Software Settings" on page
Do not place any weight or stress on the cable when using. Doing so could damage the cable and
connectors.
Connect the USB cable from the host computer to the USB connector.
1
Connect the other end of the interface cable to the host computer.
2
Turn on the host computer.
3
Turn on the printer.
4
2
41
Wireless LAN Interface
Using Epson TM Utility, you can easily connect the printer to the network from an iOS or Android devices. We
also recommend connecting using a USB cable from a Windows computer, and setting up the wireless LAN
using the network setup tool (EpsonNet Config).
• When you set up the access point at the same time, set the access point in advance and check
that it operates correctly.
• Examine the radio wave situation in the surrounding area before use.
•
Avoid using the same channel that is used in the neighboring shops where wireless LAN is used.
• When using the printer in environments where kitchen microwaves and other devices that
may interfere radio waves are installed, observe the following points.
∗ Keep the printer away from the devices, such as kitchen microwaves, that may cause radio
wave interference.
∗
Use channels that are away from the frequency bands that may cause radio wave interference.
∗
Place shields between the printer and the devices that may cause radio wave interference.
∗ Select either 2.4 GHz or 5 GHz, whichever is free from radio wave interference.
∗ In auto channel setting for the access point, do not select a channel in which the devices
may cause radio wave interference.
• In the infrastructure mode, W53 and W56 channels are not available to connect to a stealth
SSID access point.
•
For detailed information about EpsonNet Config, see the EpsonNet Config manual (operation
guide) or the EpsonNet Config online help.
• When changing the wireless LAN settings in an environment the printer is already connected
via the wireless LAN interface, you can set the printer with EpsonNet Config (web version). For
detailed information about EpsonNet Config (web version), see
sion)" on page 68
• You can check the current wireless LAN settings by printing the dynamic status sheet. To print
the dynamic status sheet, see
• To initialize the wireless LAN setting, see
• This product equips the power-saving mode that saves the power consumption while con-
necting via wireless LAN.
If your access point supports the power-saving function and the function is turned on, you can
save the power consumption with turning on the power-saving mode of this product.
To make the power saving-mode settings of this product, use the EpsonNet Config (Web version). For more details, see
Note that the wireless LAN connection with the access point may be unstable depending on
the environment. In that case, turning off this function may improve the connection.
.
"Dynamic Status Sheet Print Mode" on page 66.
"Wireless module setup mode" on page 61.
"EpsonNet Config (Web Version)" on page 68.
"EpsonNet Config (Web Ver-
42
Setting up from a Smart Device
Necessary Items
Prepare the following items.
• Printer: TM-P80
• Device for setting: iOS or Android device
• Utility for setting: Epson TM Utility for iOS/Android
Running Epson TM Utility for iOS/Android
Run the Epson TM Utility for iOS/Android.
1
Chapter 2 Setup
2
Set from “Wi-Fi® Setup Wizard” in the menu.
2
Setup and Operation Work flow
1. Select the network you want to connect to.
2. Enter the passkey.
3. Perform a test print.
43
Setting up from a Windows Computer
Necessary Items
• TM printer: TM-P80
• Computer for setting: Windows computer
• Utility for setting: EpsonNet Config
• USB cable
Connect the printer to a PC via the USB cable.
1
See "USB Interface" on page 41.
Turn on the host computer.
2
Turn on the printer.
3
Start up the EpsonNet Config.
4
When the EpsonNet Config is started up, the battery LED (the remaining battery charge is indicated) goes off and the Feed button is disabled.
Double-click on the printer.
5
Configure the [Network] settings and the [TCP/IP] settings.
6
Disconnect the USB cable, turn off the printer, and then turn it back on.
7
To start wireless LAN communication, be sure to disconnect the USB cable, turn off the printer,
and then turn it back on.
If you need to configure other settings, use EpsonNet Config (web version). For information about
EpsonNet Config (web version), see
"Starting EpsonNet Config (Web Version)" on page 68.
44
Chapter 2 Setup
Bluetooth Interface
Use a tool, such as a built-in Bluetooth connection tool of your device to establish the connection with the
printer. If your device is a Windows computer, use EPSON TM Bluetooth
pair a terminal and the printer.
• If the host computer and the printer are not connected on a continuous basis but rather con-
nected every time the printer starts printing, some time may be needed for the printer to actually start printing after the host computer commands printing. This pause is the time required
for processing the connection between the host computer and the printer, and it depends on
the conditions of the environment where used.
• If data transfer from an application of the host computer has already been completed, data
might remain in the Bluetooth module internal buffer. As such data remaining in the buffer
might be lost when the connection is cut off, use the status or similar functions to check that
transmitted data has been completely printed before cutting off the wireless connection.
• The device name and passkey are initially set as follows:
∗ Device name: TM-P80_xxxxxx*
*xxxxxx refers to the last 6 digits of the serial number labeled on the back of your printer.
∗ Passkey: 0000
• For detailed information about EPSON TM Bluetooth
nector User’s Manual.
• The device name and passkey are editable with the TM-P80 Utility.
® Connector, which is a utility to easily
® Connector, see the TM Bluetooth® Con-
2
Setting up from a Smart Device
Necessary Items
Prepare the following items.
• Printer: TM-P80
• Device for setting: iOS or Android device
• Utility for setting: Epson TM Utility for iOS/Android
Running Epson TM Utility for iOS/Android
Run the Epson TM Utility for iOS/Android.
1
Set from “Bluetooth® Setup Wizard” in the menu.
2
Setup and Operation Work flow
1. Select the printer you want to connect to.
2. Enter the passkey.
3. Perform a test print.
45
Setting up from a Windows Computer
Follow the procedure below and make the settings.
Have a Bluetooth wireless technology compatible computer ready.
1
Make sure you have installed TM Bluetooth® Connector.
Turn on the printer.
2
Start TM Bluetooth® Connector.
3
46
Select [Search all printers around this computer], and then click [Search].
4
Select the printer to be paired ( Not been paired yet), and then click [Connect].
5
Chapter 2 Setup
2
If the window to enter a passkey appears, enter a passkey and click [OK].
6
Select the port to be used from the pull-down list, and then click [OK].
7
Printing method Port name
APD print queue ESDPRTxxx (TM-P80: Queue name)
UPOS ESDPRTxxx (UPOS for TM-P80)
47
Printing method Port name
ESC/POS command Displayed virtual COM port (e.g. COM4)
The “Connection complete” window appears. Click [Test Buzzer] or [Test Printing] to
8
check operation.
Click [Back to Main screen] to return to the main window.
9
Click the “x” button of TM Bluetooth® Connector to exit.
10
• If “Error” is displayed when you click the [Search] on the TM Bluetooth
whether:
• The Bluetooth adapter is installed to the computer.
• Bluetooth is ON in the Windows settings.
• If the device is not displayed on the TM Bluetooth
Status shows “ ” after pairing.
Check whether:
• The printer is not turned on.
Turn on the printer. Confirm that the battery is properly loaded in the printer.
• The printer is 10 m or further away from the computer.
• Confirm that there is no other wireless device, such as a microwave oven and cordless tele-
phone, that can interfere with the Bluetooth printer.
• If the printer and the computer are placed in different rooms separated by a wall, move the
printer and/or the computer in the same room.
• The printer may not be detected when the search time is short. Try search again with longer
search time.
• While a computer and printer are communicating, the printer cannot be detected by other
computers. Confirm that the printer to be detected is not communicating with any computer.
® Connector or the TM Bluetooth® Connector
® Connector, check
48
Chapter 3 Advanced Usage
Advanced Usage
Software Settings
With the customized values and memory switches, which are software settings for this printer, you can set the
various functions. For an outline of those functions, see the following section.
Use TM-P80 Utility, Software setting mode, or ESC/POS commands, to set the customized values and memory
switches.
TM Utility
for
iOS, for
Android
User NV memory capacity
NV graphics memory capacity
Print density
Print speed
Interface mode
Column emulation mode
Command execution during offline
Customized values
Automatic paper reduction
Automatic power off time
Battery charge mode
Operation mode when battery is low
Transmission of status notice
TM-P80
Utility
Software
setting
mode
ESC/POS
commands
3
Buzzer Settings
Error signal output
Memory
switches
Paper position immediately after specific state
function selection
USB Class
Bluetooth interface
• For detailed information about TM-P80 Utility, see the TM-P80 Utility User’s Manual.
• For information about how to use the Software setting mode, see
on page 58
• For detailed information about ESC/POS commands, see the ESC/POS Command Reference.
.
"Software settings mode"
49
User NV memory capacity
• 1 KB (initial setting)
• 64 KB
• 128 KB
• 192 KB
NV graphics memory capacity
• None
• 64 KB
• 128 KB
• 192 KB
• 256 KB
• 320 KB
• 384 KB (initial setting)
Print density
Selectable from levels 1 to 13 (70 ~ 130%) (initial setting: level 7)
Depending on the paper type, it is recommended to set the print density as shown in the table below for the best
print quality.
Original Paper Type Density Level
KT55F20, AF50KS-E 7 (100%)
P35024 8 (105%)
F5041(48), F5041(55) 9 (110%)
KT48F20 10 (115%)
P30023, P31023 12 (125%)
• If the print density is set to a darker level, printing speed may be reduced.
• If the print density is set to a darker level, paper dust accumulates on the print head and print
may be faint. For information about how to clean the thermal head, see "Cleaning the Thermal
Head" on page 86
.
50
Chapter 3 Advanced Usage
Print speed
Selectable from levels 1 to 10 (Slow ~ Fast) (initial setting: level 10)
Depending on print conditions, such as print duty, print head temperature, and data transmission
speed, print speed is automatically adjusted, which may cause white lines due to intermittent
print (the motor sometimes stops). To avoid this, keep the print speed constant by setting it
lower.
Interface mode
Selectable from: automatic selection, fixed to wireless LAN/Bluetooth interface, or fixed to built-in USB.
• The TM-P80 has dual interfaces: a built-in USB interface and another interface selected by the
customer, wireless LAN or Bluetooth. The tables below describe the modes you can set for the
printer to control the dual interfaces.
• Automatic selection:
When the USB cable is connected with a host PC, the USB interface is preferentially selected.
Otherwise, the wireless LAN/Bluetooth interface is selected. Once the interface is selected, the
selection is enabled until the power is turned off or the USB cable is disconnected.
For Wi-Fi models
Interface mode Wireless LAN Built-in USB
Automatic selection (initial setting)
Fixed to Wireless LAN
Fixed to built-in USB
Available Available
Available Not available
Not available Available
For Bluetooth models
Interface mode Bluetooth Built-in USB
Automatic selection (initial setting)
Fixed to Bluetooth
Fixed to built-in USB
Available Available
Available Not available
Not available Available
Column emulation mode
• 48 column mode (initial setting)
3
• 42 column mode
For detailed information, see
on page 91
.
"Printing Specifications" on page 89 and "Character Specifications"
51
Command execution during offline
When this function is enabled, you can execute commands that are not related to mechanical operation while
the printer is off-line.
• Enabled (initial setting)
• Disabled
Automatic paper reduction
• Extra upper space reduction
• Disabled (initial setting)
• Enabled
• Extra lower space reduction
• Disabled (initial setting)
• Enabled
• Line space reduction rate
• Not reduced (initial setting)
• 25%
• 50%
• 75%
• Line feed reduction rate
• Not reduced (initial setting)
• 25%
• 50%
• 75%
• Barcode height reduction rate
• Not reduced (initial setting)
• 25%
• 50%
• 75%
• The automatic paper reduction is only applicable when Receipt paper (without black mark) is
set on Paper Type Setting.
• Paper reduction is not performed for space dot lines of graphics printing data.
• When reducing barcode height, be sure to check reading a barcode with your barcode reader
in advance.
52
Automatic power off time
Selectable from 0, 1 to 60 minutes. (initial setting: disabled)
When using the USB interface, the automatic power off function is disabled even if the time is set.
• Power off time becomes 0 minutes when it is set to Disable or 20 minutes when it is set to
Enable in Software Setting Mode.
• For detailed information, see
"Auto-Power Off" on page 21.
Battery charge mode
• Mode 1 (initial setting)
• Mode 2
For detailed information about the battery charge mode, see "Battery Charge Modes" on page 21.
Chapter 3 Advanced Usage
Operation mode when battery is low
• Mode 1 (initial setting)
• Mode 2
For detailed information about the operation mode when battery is low, see "Operation Mode
When Battery is Low" on page 22
.
Transmission of Status notice
• Transmits (initial setting)
• Does not transmit
Buzzer settings
• Buzzer sounds for low battery warning
• Disabled
• Enabled (initial setting)
• Buzzer sounds for roll paper end warning
• Disabled
3
• Enabled (initial setting)
• Buzzer sounds for error occurrence warnings
• Disabled
• Enabled (initial setting)
53
Error signal output
• Enabled (initial setting)
• Disabled
Paper position immediately after the specific state
Specific state: after the roll paper cover is closed, the printer is reset, or the power is turned on.
• Function Select
• Enabled
• Disabled (initial setting)
• Position Select
• Cut Position
• Top Position (initial setting)
USB class
• Printer Class
• Vendor Class (initial setting)
Bluetooth interface
• Passkey (initial setting: 0000)
• Device name (initial setting: TM-P80_xxxxxx)
• Security (initial setting: Low)
• Auto Re-Connect with iOS device (initial setting: Enabled)
• The device name is initially set to TM-P80_xxxxxx.
(xxxxxx refers to the last 6 digits of the serial number labeled on the back of your printer.)
• When the firmware version is 6.14 ESC/POS or later, you can change the Bluetooth security
settings. (iOS Bluetooth model only)
Acceptable Characters
Item Number of characters Acceptable Characters
Passkey 4 to 16 30H to 39H, 41H to 46H
(Indicates the number from “0” to “9” and “A” to
“F” in hexadecimal)
Device Name 1 to 31 20H, 21H, 23H to 7EH
(Character code between 20H and 7EH and except
for the double quotation mark ("))
54
Chapter 3 Advanced Usage
Paper Layout Setting
You can make settings for paper type and size in Paper layout setting. Paper type is set to Receipt paper (without
black mark) as default.
In case of using the Receipt paper (with black mark), you must select the Receipt paper (with black mark) for
paper type.
When the paper layout setting and the actual paper you are using do not match, the following situations may
occur.
• When Paper Type Setting is set to Receipt paper (without black mark) and receipt paper (with black mark) is
used, the printer detects paper out.
• When Paper Type Setting is set to Receipt paper (with black mark) and receipt paper (without black mark) is
used, a paper error occurs.
To make the Paper Layout Setting, there are following options available.
• Setting with the APD
Set the size of the paper that you are using correctly.
• Setting with the OPOS
See the “PTR_DI_SET_PAPERLAYOUT method” in the driver’s Application Development Guide for details
to make the settings.
• Setting with the ESC/POS command
See the "Paper layout setting" in the ESC/POS Command Reference for details to make the settings.
• Setting with the ePOS-Print SDK
See “addLayout” method in ePOS-Print SDK User's Manual.
• Setting with the ePOS-Print API (available only with the Wi-Fi model)
See “addLayout” method in ePOS-Print API User's Manual.
• For detailed information about the driver, see "Drivers" on page 75.
• For detailed information about ESC/POS command, see the ESC/POS Command Reference.
• For detailed information about downloading the software and manuals, see
page 76
.
"Download" on
3
55
Settings/Check Mode
Close the roll paper cover, and turn on the printer while pressing the FEED button.
Self-test
Briey press the FEED button. Hold down the FEED button.
Press the FEED button
once briey and then
hold it down.
Open the roll paper cover, and turn on the printer while pressing the FEED
button, and then close the roll paper cover.
Continuing the self-test
Mode selection guidance
NV graphics
information print
Hexadecimal dumping
Press the FEED button
twice briey and then
hold it down.
Software settings
Press the FEED button
three times briey and
then hold it down.
Radio eld intensity
check
Press the FEED button
four times briey and
then hold it down.
Wireless
module
setup
As well as print mode, the following modes are also provided for making various printer settings and checking
items.
• Self-test mode
• NV graphics information print mode
• Software settings mode
• Radio field intensity check mode (Wi-Fi model only)
• Wireless module setup mode
• Hexadecimal dumping mode
• Dynamic status sheet print mode
The self-test mode or hexadecimal dumping mode is selected depending on the operation performed when the
power is turned on.
NV graphic information print mode, Software settings mode, Radio field intensity check mode, and the Wireless module setup mode are selected depending on the FEED button operation performed during a self-test.
56
Chapter 3 Advanced Usage
In 1 and 2, the following guidances are printed, the Power LED flashes, and instructs the user's operations.
1. Continuing self-test guidance 2. Mode selection guidance
Self-test mode
You can check the following items using the self-test.
• Firmware version
• Product serial number
• Interface information
• Loaded font
• Maintenance information (head mileage)
Follow the steps below.
Close the roll paper cover.
1
While pressing the FEED button, turn on the printer. (Hold down the FEED button
2
until printing starts.)
After printing the current print status, a Continuing self-test guidance is printed, and the Power
LED flashes.
Briefly press the FEED button (less than one second) to continue the self-test.
3
The printer prints a rolling pattern on the roll paper, using the built-in character set.
After “*** completed ***” is printed, the printer initializes and switches to standard mode.
3
57
NV graphics information print mode
Prints the following NV graphic information registered to the printers.
• NV graphics capacity
• NV graphics usage capacity
• NV graphics free capacity
• NV graphics registration
• Key code for each data, number of X direction dots, number of Y direction dots
• NV graphics data
For details on NV graphics, see "NV Graphics Memory" on page 28.
Follow the steps below.
After running a self test, hold down the FEED button for at least one second, and then
1
select the Mode selection.
The Mode selection guidance is printed, and the Power LED flashes.
After briefly (less than one second) pressing the FEED button once, hold it down for
2
at least one second, to print the NV graphics information.
After information printing, the Mode selection guidance is printed again.
To finish, turn off the power, or select “Exit and Reboot Printer”.
3
Software settings mode
Set the printer's memory switch (customized value).
• Print density
• Automatic paper reduction
• Interface selection
• USB communications settings
• Print speed
• NV memory capacity
For details on the memory switch (customized value), see "Software Settings" on page 49.
• Command execution during offline
• Transmission of status notice
• Buzzer control
• Automatic power off setting
• Paper position immediately after specific state
• Column emulation settings
58
Chapter 3 Advanced Usage
Follow the steps below.
After running a self test, hold down the FEED button for at least one second, and then
1
select the Mode selection.
The Mode selection guidance is printed, and the Power LED flashes.
Briefly press the FEED button twice (less than one second), hold it down for at least
2
one second, and then select the Software settings mode (Customized value setting).
The Software setting mode guidance is printed, and the Power LED flashes.
After briefly pressing the FEED button (less than one second) for the number of times
3
shown in the print result, hold down the button for more than one second, and then
select the setting items.
The setting selected as the setting item, the current settings and initial settings are printed.
Depending on the setting item, you may need to continue selecting the setting item before the settings are printed.
For details on setting items, see
Select a setting by briefly pressing the FEED button (less than one second) for the
4
number of times applicable to the setting, and then hold down the button for more
than one second to confirm your selection.
After saving the settings, the Software setting mode guidance is printed, and the Power LED flashes.
"Software Settings" on page 49.
3
To close Software setting mode, turn off the printer, or select “Exit” to return to Mode
5
selection guidance, and then select “Exit and Reboot Printer”.
• To select 0 as the item number, hold down the FEED button until printing starts.
• If the button is pressed a number of times that is not displayed by the Setup guidance, the opera-
tion is invalid and the same guidance is printed.
59
Radio field intensity check mode
Print image for radio field intensity information
Information on the strength of the wireless LAN radio field is printed. (Wi-Fi model only)
Follow the steps below.
After running a self test, hold down the FEED button for at least one second, and then
1
select the Mode selection.
Prints the Mode selection guidance, and the Power LED flashes.
After briefly (less than one second) pressing the FEED button for three times, hold it
2
down for at least one second to select the Radio field intensity check.
The operation guidance is printed, and the Power LED flashes.
Press the FEED button (approximately one second) until the buzzer sounds once.
3
Continue this operation when repeating the Radio field intensity check.
Turn the power off to finish.
4
60
Chapter 3 Advanced Usage
Wireless module setup mode
You can change settings or reset the wireless communication settings. For Wi-Fi models, you can change or
reset the wireless LAN settings, and for Bluetooth models, you can change or reset the Bluetooth settings. For
USB connections, the settings are not reset.
Follow the steps below.
After running a self test, hold down the FEED button for at least one second, and then
1
select the Mode selection.
Prints the Mode selection guidance, and the Power LED flashes.
After briefly (less than one second) pressing the FEED button for four times, hold it
2
down for at least one second to select the Wireless module setup mode.
The operation guidance is printed, and the Power LED flashes.
Wi-Fi model Bluetooth model
Perform one of the following operations according to the printed operation guid-
3
ance.
Initialize
Select 1: Initialize to initialize the wireless communication settings (network parameters). The printer is reset
and restarted.
<Procedure>
After briefly (less than one second) pressing the FEED button once, hold it down until the following message is
printed.
3
61
SimpleAP mode (SimpleAP)
In Wi-Fi model, select 2: SimpleAP to start in SimpleAP mode (the same as the factory default setting).
Select this to use Quick connection for Wi-Fi model.
For information on the Quick connection function, see "Useful Functions for Smart Devices" on page
30
.
Auto re-connect to iOS device (Bluetooth)
In Bluetooth model, select 2: Bluetooth and set in 1: Auto Re-Connect iOS, you can select whether to enable or
disable auto reconnection to iOS devices. (iOS Bluetooth model only)
• For information on the Auto re-connect feature, see
model)" on page 108
• You can change the settings with TM-P80 Utility and TM Utility for iOS.
When the firmware version is 1.01 ESC/POS or later:
After selecting the setting value, press the Feed button again.
1
(Keep pressing the button until the printer starts printing.)
The selected setting value (Enable/Disable) is printed.
The printer starts printing Wireless Module Setup instructions.
2
Changing the settings is complete. You can turn off the printer.
When the firmware version is 1.00 ESC/POS or earlier:
After selecting the setting value, press the Feed button again.
1
(Keep pressing the button until the following message is printed.)
"Please release the Feed button."
The printer restarts.
2
.
"Auto Reconnect Feature (iOS Bluetooth
iAP2 Protocol Settings (Bluetooth)
When the firmware version is 1.02 ESC/POS or later, you can change the accessory protocol (iAP2) settings
used to connect with the device. (iOS Bluetooth model only)
In iOS Bluetooth model, select 2: Bluetooth, and then select 2: iAP2, and you can change the settings.
Setting Explanation
Enable (default) iAP2 is used to connect to the device. This setting should normally be used.
Disable iAP1 is used to connect to the device. Use when there is a problem connecting to the
device using iAP2.
62
Chapter 3 Advanced Usage
Approx. 640 ms
5,120 ms
Bluetooth Security Settings (Bluetooth)
When the firmware version is 1.02 ESC/POS or later, you can change the Bluetooth security settings. (iOS Bluetooth model only)
When the security settings are changed, the link key (pairing information) is removed.
You can also change the settings using the printer Utility and TM Utility for iOS/Android.
In Bluetooth model, select 2: Bluetooth, and then select 3: Security, and you can change the security settings.
Security Pairing Mode Pairing Method
Low Pairing is always possible Just Works
Middle Pairing is possible for one minute after
printing the status sheet
High Pairing is possible for one minute after
printing the status sheet
* When Middle or High is selected, the power LED flashes in the following pattern while pairing is possible.
Pairing method when the security is set to Middle/High (from the printer)
When the security is set to Middle or High and the printer is ready to be paired, perform the following procedure.
Load paper in the printer, and then turn it on.
1
Make sure no errors have occurred and that the printer is not off-line.
Just Works
Numeric Comparison/Passkey Entry
3
2
3
Open the roll paper cover, hold down the FEED button (two seconds), and when the
buzzer sounds, close the roll paper cover.
A status sheet is printed, and the power LED flashes a pattern indicating that pairing
is now possible.
Pairing is possible for one minute after printing the status sheet.
63
Pairing method when the security is set to High (from the host)
When the security is set to High and the printer is ready to be paired, perform the following procedure.
Search for the printer on the Bluetooth settings screen on the host device.
1
Select the printer you want to pair with.
2
The printer prints the Passkey.
Check that the printed Passkey and the Passkey displayed on the host device match,
3
and then select "Pairing" on the host device.
64
Chapter 3 Advanced Usage
Hexadecimal dumping mode
In hexadecimal dumping mode, data from the host computer is printed in hexadecimal numbers and characters. By comparing the print outs and the program, you can check whether or not data is being sent to the
printer correctly.
• When there are no characters that correspond to the print data, “ . ” is printed.
• If you press the FEED button when there is less than one line of print data, one line is printed.
• During hexadecimal dumping mode, applications that check the printer status may not operate
correctly. The printer only returns the status for the “Real-time transmission status” command.
Follow the steps below.
Open the roll paper cover.
1
While pressing the FEED button, turn on the printer. (Hold down the FEED button
2
until the Error LED turns on.)
Close the roll paper cover.
3
From this point, all data received by the printer is printed in the corresponding hexadecimal numbers and ASCII characters.
Example of printing in hexadecimal dumping mode
To close hexadecimal dumping mode, turn off the printer after printing is complete,
4
or press the FEED button for three times.
3
65
Dynamic Status Sheet Print Mode
Wi-Fi Model
In the dynamic status sheet print mode, the printer prints the dynamic status sheet indicating the wireless LAN
settings.
Do not run this mode while communicating with the wireless LAN interface. Otherwise, printing
might not be performed normally.
• Dynamic status sheet cannot be printed in SimpleAP mode (factory default status).
• Dynamic status sheet cannot be printed when USB cable is connected.
• QR codes can be printed when the firmware version is 1.02 ESC/POS or later.
Follow the steps below.
Make sure the printer is turned on.
1
Open the roll paper cover.
2
Install the roll paper.
3
With the roll paper cover open, keep pressing the Feed button until the buzzer
4
sounds.
Close the roll paper cover.
5
The printer starts printing the dynamic status sheet.
Confirm that “Link Status” value is “Connect” and that “TCP/IP Status” is properly set.
6
After printing, the printer returns to the normal mode.
66
Chapter 3 Advanced Usage
Bluetooth Model
In the dynamic status sheet print mode, the printer prints the dynamic status sheet indicating the Bluetooth settings.
Dynamic status sheet can be printed when the firmware version is 1.02 ESC/POS or later.
Make sure the printer is turned on.
1
Open the roll paper cover.
2
Install the roll paper.
3
With the roll paper cover open, keep pressing the Feed button until the buzzer
4
sounds.
Close the roll paper cover.
5
The printer starts printing the status sheet.
After printing, the printer returns to the normal mode.
3
67
EpsonNet Config (Web Version)
EpsonNet Config (Web version) is a utility to configure the network and other settings on a web browser.
Starting EpsonNet Config (Web Version)
Follow the steps below to start up EpsonNet Config (web version).
Start up a PC connected to the network.
1
Start up the web browser and input the printer’s IP address (http://printer’s IP
2
address) in the address bar as shown below.
http://xxx.xxx.xxx.xxx
• You can check the printer's IP address using the dynamic status sheet or in self-test mode. For
details on printing the dynamic status sheet, see
66
. For details on the self-test mode, see "Self-test mode" on page 57.
• In the initial setting, the user name and password will be required on the authentication
screen when you access EpsonNet Config (web version) from a browser. The settings for the
user name and password are as follows. The default setting for the password varies depending
on the Wi-Fi model's firmware version.
"Dynamic Status Sheet Print Mode" on page
Wi-Fi model's
rmware version
Before 1.30
1.30 or later
You can check the Wi-Fi model's firmware version using the self-test. (
57)
You can check the product's serial number using a self-test or on the manufacturing
nameplate attached to the product. (
You can change the password in [Password] in the Optional configuration menu.
"epson"
"epson"
PasswordUser name
"epson"
Product serial number (10 alphanumeric characters,
case sensitive)
"Self-test mode" on page
"Self-test mode" on page 57)
68
EpsonNet Config starts.
Chapter 3 Advanced Usage
3
69
Settings
Select from the menu list on the left to check or configure the settings.
Enable the time server when using a certificate. Otherwise, the printer's Stored Date/Time may
not be set correctly and the wireless LAN may be unavailable. If this happens, enable the time
server, or initialize the Stored Date/Time from one of the following:
• EpsonNet Config
• EpsonNet Config (Web Version)
• Wireless module setup mode
You can check the printer's Stored Date/Time from the dynamic status sheet.
Information menu
You can check the settings as shown in the table below.
Menu Settings
Administrator Name, Location, interface Card Model Name, MAC Address,
Hardware Version, Software Version, Model Name,
Basic Information
Communication Standard, Network Mode, SSID, Channel, Transmission
Rate, Access Point MAC Address, Signal Condition,
Printer Status
IP Address Settings (Acquiring the IP Address, IP Address, Subnet Mask,
IPv4 Address
TCP/IP
DNS/DDNS
SNMP
Bonjour
Time Setting
Timeout Print (LPR, RAW (Port9100))
ePOS-Print Version, ePOS-Print (Disable/Enable), Device ID
Default Gateway)
Set Using Automatic Private IP Addressing (APIPA)
DNS Server Addresses (IPv4) Settings (Acquire DNS Server Address Automatically, DNS Server Addresses)
Domain Name Setting (Acquire Domain Name Automatically, Fully Qualified Domain Name, Register the Network Interface’s Address to DNS
Server)
Community (Read Only, Wellknown Community Name)
IP Trap (Trap1/2, Address, Community)
Bonjour (Disable/Enable)
Bonjour Name, Bonjour Printer Name, Location
Use Time Server
Time Server Address, Update Interval, Time Server Status
70
Configuration menu
You can configure the settings as shown in the table below.
Menu Settings
Wireless Settings (Communication Standard, Network Mode, SSID, Channel, Encryption Type)
WPA Pre-Shared Key, Default WEP Key, WEP Key 1/2/3/4, Authentication
Algorithm
Power Save
Wireless
Roaming
AP Density
Note:
Characters you can use for the User ID/Password when using WPA-Enterprise are as follows:
- Character code: ASCII character (20H to 7EH)
- Maximum number of characters: 128
Chapter 3 Advanced Usage
Security
Authentication
TCP/IP
SNMP
SSL/TLS
Certificate List
Certificate Import
IPv4 Address
DNS/DDNS
Server Certificate, Encryption Strength, Automatic Redirect HTTP to HTTPS
Self-Signed Certificate (Status, Subject)
CA-Signed Certificate 1~3 (Status, Subject)
CA Certificate 1~10 (Status, Subject)
3
Certificate Import (File Type, File Name, Password)
Note:
Characters you can use for the Password section are as follows:
- Character code: ASCII character (20H to 7EH)
- Maximum number of characters: 64
IP Address Settings (Acquiring the IP Address, IP Address, Subnet Mask,
Default Gateway)
Set Using Automatic Private IP Addressing (APIPA)
DNS Server Addresses (IPv4) Settings (Acquire DNS Server Address Automatically, DNS Server Addresses)
Host Name and Domain Name Setting (Acquire Host Name and Domain
Name Automatically, Host Name, Domain Name, Register the Network
Interface’s Address to DNS Server)
Community (Read/Write, Wellknown Community Name)
IP Trap (Trap1/2, Address, Community)
Bonjour
Time Setting
Timeout Print (LPR, RAW (Port9100))
ePOS-Print Version, ePOS-Print (Disable/Enable), Device ID
Bonjour (Disable/Enable)
Bonjour Name, Bonjour Printer Name, Location
Use Time Server
Time Server Address, Update Interval
71
• [Roaming] and [AP Density] in the [Wireless] menu can be set only when the Wi-Fi model's
firmware is version 1.17 or later.
• [Wellknown Community Name] in the [SNMP] menu can be set only when the Wi-Fi model's
firmware is version 1.19 or later.
The initial value is enabled.
If you disable this setting, there are the following restrictions.
∗ TM drivers
The battery status cannot be acquired.
Port opening is extended by approximately 2 seconds.
∗ Deployment Tool
The model name cannot be acquired.
∗ EpsonNet Config/Monitoring Tool
The model name, status, and setting information cannot be acquired.
The setting cannot be changed.
• You can also select the following functions from the optional configuration menu.
∗ Administrator Information: Use to register administrator name and the printer location.
∗ Reset: Use to reset the interface card or restore the default settings.
∗ Password: Use to change the password.
The default setting for the password varies depending on the Wi-Fi model's firmware
version.
Wi-Fi model's
rmware version
Before 1.30
1.30 or later
You can check the Wi-Fi model's firmware version using the self-test. ("Self-test mode" on
page 57)
You can check the product's serial number using a self-test or on the manufacturing
nameplate attached to the product. (
Password
"epson"
Product serial number (10 alphanumeric characters, case sensitive)
"Self-test mode" on page 57)
Certificate Import
v
Make the following settings in the Authentication - Certificate Import menu.
Set the file type of certificate.
1
Specify the certificate file to import.
2
If the file type of certificate is PKCS#12, enter the password.
3
Enable the time server when using a certificate.
72
Click [Import].
4
Chapter 4 Application Development Information
Application Development Information
This chapter describes how to control the printer and gives information useful for printer application development.
Controlling the Printer
The printer supports the following command systems:
• ePOS-Print XML (Wi-Fi model only)
• ESC/POS
Users can control the printer by using the aforementioned commands, or the following development kits or
drivers.
• ePOS-Print SDK
• OPOS ADK
• OPOS ADK for .NET
• JavaPOS ADK
• EPSON Advanced Printer Driver (APD)
ePOS-Print XML
ePOS-Print XML is the Epson original control command system for POS printers defined in XML. With ePOSPrint XML commands, you can print in environments where http communication is available and from OS
applications.
For detailed information about ePOS-Print XML, see the ePOS-Print XML User's Manual.
On this printer, ePOS-Print XML is only supported by a Wi-Fi model.
To use ePOS-Print XML or SDK for JavaScript, set ePOS-Print to Enable in EpsonNet Config (Web Version) beforehand.
For details about EpsonNet Config (Web Version), see
"EpsonNet Config (Web Version)" on page 68.
ESC/POS
ESC/POS is the Epson original printer command system for POS printers and customer display. With ESC/POS
commands, you can directly control all the TM-P80 printer functions, but detailed knowledge of printer specifications or combination of commands is required, compared to using drivers and applications.
For detailed information about ESC/POS commands, see the ESC/POS Command Reference.
4
73
Software and Manuals
The following software and manuals are provided for application development.
Development Kits
Software Description Targe t mode l
ePOS-Print SDK This development kit is for controlling the printer from
for iOS Bluetooth model, Wi-Fi model
for Android Bluetooth model, Wi-Fi model
for Windows Store Apps Bluetooth model, Wi-Fi model
for JavaScript Wi-Fi model only
Web applications and native applications of smart
devices. It includes libraries, manuals, and sample programs.
EPSON OPOS ADK This OCX driver can control POS peripherals using OLE
technology.*1
Because controlling POS peripherals with original commands is not required on the application side, efficient
system development is possible.
EPSON OPOS ADK for .NET The OPOS ADK for .NET is a POS industry standard
printer driver compatible with Microsoft POS for .NET.
It allows you to develop applications that are compatible
with the UPOS (Unified POS) specification.
When developing applications, use a separate development environment such as Microsoft Visual Studio .NET.
EPSON JavaPOS ADK JavaPOS is the standard specification which defines an
architecture and device interface (API) to access various
POS devices from a Java based system. Using JavaPOS
standard API allows control with Javabased applications
of functions inherent to each device. A flexible design
with Java language and JavaPOS enables many different
types of computer systems, such as stand alone or network configuration, to use a same application. You can
use JavaPOS to build applications and drivers independently of platforms. This allows flexible configurations using thin clients to meet the system
requirements.
Bluetooth model, Wi-Fi model
Bluetooth model, Wi-Fi model
Bluetooth model, Wi-Fi model
∗1: OLE technology developed by Microsoft divides software into part blocks. The OPOS driver is presupposed to be
used with a development environment, such as Visual Basic, unlike ordinary Windows printer drivers. It is not a
driver to be used for printing from commercial applications.
You can acquire documents regarding the UnifiedPOS from the following link.
https://www.omg.org/retail/unified-pos.htm
74
Drivers
Chapter 4 Application Development Information
Software Description
EPSON Advanced Printer
Driver (APD)
EPSON TM Virtual Port Driver This is a serial/parallel-USB/LAN conversion driver to make an Epson
In addition to ordinary Windows printer driver functions, this driver
has controls specific to POS. The Status API (Epson original DLL) that
monitors printer status and sends ESC/POS commands is also
attached to this driver.
TM/BA/EU printer connected via USB or LAN accessible from a POS
application through a virtual serial or parallel port. It allows you to
directly control devices connected via USB or LAN with ESC/POS commands without making changes in the POS application that controls
devices connected via a serial or parallel interface.
Utilities
Software Description
TM-P80 Utility A utility for checking and changing various printer settings. Use this utility to:
• Check the current settings
• Test o pera tio n
• Store logos
• Set paper saving
• Set printing control
• Set communication interfaces
• Save/restore settings
Operating
environment
Windows
Windows
Operating
environment
Windows
4
Epson TM Utility A utility that is available on the App Store or Google Play. Use this to perform
wireless connection setup and change settings on the printer from iOS and
Android devices. This utility also comes with the following sample printing
functions:
• Sample receipt printing
• Customized receipt printing
• Printer status display
• Quick pairing by NFC/QR code
• Easy print by NFC/QR code
EpsonNet Config A network setting tool for Epson network products.
In the case of this printer, you can use this tool to check and/or set network
parameters by connecting the Wi-Fi model to a computer for setup via the USB
interface.
iOS, Android
Windows, Mac
75
TM Bluetooth®
Connector
Use to pair a Bluetooth printer and associate the generated Bluetooth port with
that used by the driver and applications.
Windows
Deployment Tool Use to make network and printer settings simultaneously, via USB. Allows you
to make settings efficiently at the time of introducing TM printers for the first
time, or when configuring multiple TM printers at the same time.
Monitoring Tool Use to check a list of status for the Epson printers connected to the network.
You can also update certificates for multiple printers used for WPA-Enterprise in
a batch.
Windows
Windows
Others
Manual Description
ePOS-Print XML User's Manual Describes ePOS-Print XML statements. This manual comes with sample programs.
ESC/POS Command Reference Web contents including detailed description of ESC/POS commands, character code
tables, and sample programs. This manual is accessible from the following URL:
reference.epson-biz.com/pos/reference/
Download
You can obtain software and manuals from one of the following URLs.
For customers in North America, go to the following web site and follow the on-screen instructions.
www.epson.com/support/
For customers in other countries and regions, go to the following web site:
www.epson-biz.com/
76
Chapter 4 Application Development Information
iOS Application Development and Distribution
If registering an application that uses Bluetooth in the App Store, Epson must submit an application to Apple in
advance. Please apply for each application you want to register in the App Store from the URL below.
c4b.epson-biz.com/ais/E/
4
77
78
Chapter 5 Handling
Handling
This chapter describes basic handling of the printer.
Charging Battery
Follow the steps below to charge the battery. You can charge the battery using the printer itself with the AC
adapter (PS-11) or using the optional multi-charger (OT-CH60II).
Be sure to use the battery OT-BY60II.
Using a battery other than the one specified may cause fire, explosion, leakage, overheating or
WARNING
other damage.
• The battery can be charged only when the temperature is 0 ~ 40°C {32 ~ 104°F}.
• Dispose of used batteries according to the instructions.
• Do not remove the battery during charging.
• Fully charging a battery that is fully discharged while the printer is turned off will take approx-
imately 2.5 hours.
• Charging the battery at 35°C {95°F} or higher may require a longer charging time than the
specified one.
• You can use the printer during the battery charging.
• For information on the AC adapter (PS-11), see its User’s Manual.
• For information on the optional multi-charger (OT-CH60II), see its User’s Manual.
Using the AC adapter (PS-11)
Install the battery.
1
See "Installing the Battery" on page 33.
Connect the AC adapter to the connector for the AC adapter.
2
Charging starts. The Charge LED turns on while charging the battery.
5
79
Battery’s charging status
: On : flashes : Off
Make sure you charge the battery in an environment with a temperature of 0 to 40°C.
Battery charging stops if it is charged in an environment outside the temperature range allowed for charging.
The charging status of the battery is notified by the combination of three LED lights on the Control Panel.
Environment tem-
perature
55°C and higher
41 to 54°C
0 to 40°C
Below 0°C
When the power is ON When the power is OFF
Power LED Error LED Charge LED Power LED Error LED Charge LED
Battery high temperature error
Outside the temperature range allowed for
charging
Outside the temperature range allowed for
charging
Charging Charging
Outside the temperature range allowed for
When the battery is charged in an environment with a temperature of over 35°C, the printer
detects an increase in temperature, and automatically stops/resumes the printer; this may extend
the charging time.
80
charging
Outside the temperature range allowed for
charging
Chapter 5 Handling
: On : flashes : Off
*
Battery malfunction
If the battery has been charged for about five hours but cannot be fully charged, it is considered as a malfunction, and Charge LED flashes. If this happens, you cannot use the same battery pack again. Replace with another
battery pack.
When the power is ON When the power is OFF
Condition
Power LED Error LED Charge LED Power LED Error LED Charge LED
Battery malfunction
∗ When Charge LED is flashing while the power is off, it indicates one of the two possible conditions: battery mal-
function or outside the temperature range allowed for charging. To distinguish battery malfunction, turn the
power on, set the roll paper, and check the Error LED and Charge LED while the roll paper cover is closed.
5
81
When using the optional battery charger (OT-CH60II)
Firmly insert the battery pack into the battery holder.
1
Securely insert the AC cable in to AC adapter's inlet. Make sure you use the AC
2
adapter and cable that came with OT-CH60II.
Securely insert the DC cable into the power connector of the charger.
3
82
Chapter 5 Handling
Insert the power plug into the outlet and turn the power ON.
4
The (Power) LED (green) is lit. In a few seconds, Charge LED (orange) is lit, and
charging starts.
ON
Once charging is complete, Charge LED (orange) turns off.
5
• When turning on/off the power switch, make sure that the AC adapter's power plug is con-
nected to the outlet.
• When you turn the power off and then on, make sure that the (Power) LED is turned off.
• When you are not using the charger for a long period of time, remove the battery pack from
the battery holder.
5
83
Cleaning the Printer
Cleaning the Printer Case
Be sure to unplug the AC cable from the wall socket, remove the battery, and turn off the printer before cleaning. Wipe the dirt off the printer case with a dry cloth or a damp cloth.
Never clean the product with alcohol, benzine, thinner, or other such solvents. Doing so may
damage or break the parts made of plastic and rubber.
84
Chapter 5 Handling
Platen roller
Paper sensor
Cleaning the Platen Roller/Paper Sensor
When paper dust accumulates on the platen rollers or the paper sensor, follow the steps below to clean them. To
maintain good functional capabilities, clean them regularly (every 6 months).
Do not use an alcohol-based solvent. Use of an alcohol-based solvent might cause the
adhesive agent to partially dissolve making its removal even more difficult.
CAUTION
Turn off the printer, open the roll paper cover.
1
Clean the platen roller and the paper sensor with a cotton swab lightly moistened
2
with water.
Close the roll paper cover after the water has dried.
3
5
85
Cleaning the Thermal Head
Thermal head
Epson recommends cleaning the thermal head periodically (generally every 3 months) to maintain print quality.
After printing, the thermal head can be very hot. Be careful not to touch it and to let it cool
before you clean it. Do not damage the thermal head by touching it with your fingers or any
CAUTION
Turn off the printer, open the roll paper cover.
1
Clean the thermal elements of the thermal head with a cotton swab moistened with
2
an alcohol solvent (ethanol or IPA).
hard object.
Do not use water. Use an alcohol-based solvent only.
Close the roll paper cover.
3
86
Chapter 5 Handling
Screw
The autocutter blade is visible
from the paper eject slot.
Autocutter blade
Opening the Locked Roll Paper Cover (autocutter model only)
If the roll paper cover is locked, follow the procedure below to open the cover.
Make sure that the printer is turned off.
1
Open the battery cover and remove the battery.
2
Turn the screw with a flathead or Phillips screwdriver, and adjust the autocutter
3
blade so that you cannot see it from the paper ejection part.
Before adjustment
When the autocutter blade is locked
After adjustment
When the autocutter blade is returned to the
correct position
5
Once the autocutter blade returns to the correct position, you can press the open button and open the roll paper
cover.
87
88
Appendix
Product Specifications
Printing Specifications
Printing method Thermal line printing
Dot density 203 × 203 dpi
Printing direction Unidirectional with friction feed
Appendix
Maximum print speed*
Printing
width
Characters
per line
Character
spacing
48 column mode
(initial setting)
42 column mode 68.3 mm {2.69"}, 546 dots
48 column mode
(initial setting)
42 column mode Font A 42
48 column mode
(initial setting)
42 column mode Font A 0.38 mm {0.01"} (3 dots)
1
Font A 48
Font B 64
Kanji font*
Font B 60
Kanji font*
Font A 0.25 mm {0.01"} (2 dots)
Font B 0.25 mm {0.01"} (2 dots)
Kanji font*
Font B 0.25 mm {0.01"} (2 dots)
2
2
2
100 mm/s {3.94"/s}
72 mm {2.83"}, 576 dots
24
21
0.25 mm {0.01"} (2 dots)
Kanji font*
Paper feed speed 100 mm/s {3.94"/s}
Line spacing*
3
2
0.50 mm {0.02"} (4 dots)
(when feeding with the Feed button)
3.75 mm {0.15"}
dpi: dots per inch
*1 The printing speed listed above are the values when using a new battery fully charged, the print density is 100%,
and at normal temperature (25°C). The printing speed changes automatically depending on the remaining battery,
the head temperature, and the number of print dots.
*2 Only for Traditional Chinese Model.
*3 Initial setting. Programmable by commands (“ESC 3”).
89
• The maximum printing speed listed above may not be achieved depending on the type of
interface, the data transmission speed, and the combination of control commands. Especially,
the printing speed may change automatically depending on the communication environment
if using a wireless interface.
• If the data transmission speed is slower than the maximum printing speed, or depending on
the battery depletion and deterioration conditions and environment temperature, the printing speed may fluctuate, and the print result may become shaded and/or dot displacement in
paper feeding may occur.
• If the data transmission speed is slow, intermittent printing may occur and white lines may be
formed when printing graphics. To avoid this, keep the print speed constant by setting it
lower. The print speed can be set with the customized value. To set the customized value, see
"Software Settings" on page 49
.
90
Character Specifications
Number of characters Alphanumeric characters: 95
Extended graphics: 128 × 43 pages
(including user-defined page)
International characters: 18 sets
Traditional Chinese
*1
: Big5 13,535
Appendix
Character
structure
[H x W]
Character
*3
size
(Standard/
Doubleheight/
Doublewidth)
48 column mode
(initial setting)
42 column mode
48 column
W x H Font A 1.25 × 3.0 mm/1.25 × 6.0 mm/2.5 × 3.0 mm
mode (initial setting)
cpl Font A 48/48/24
42 column
W x H Font A 1.25 × 3.0 mm/1.25 × 6.0 mm/2.5 × 3.0 mm
mode
Font A 12 × 24
Font B 9 × 17
Kanji font*
Font A
1
*2
24 × 24
13 × 24
Font B 9 × 17
Kanji font*
1
26 × 24
Font B 0.88 × 2.13 mm/0.88 × 4.25 mm/1.75 × 2.13 mm
Kanji font*
1
3.0 × 3.0 mm/3.0 × 6.0 mm/6.0 × 3.0 mm
Font B 64/64/32
Kanji font*
1
24/24/12
Font B 0.88 × 2.13 mm/0.88 × 4.25 mm/1.75 × 2.13 mm
Kanji font*
1
3.0 × 3.0 mm/ 3.0 × 6.0 mm/ 6.0 × 3.0 mm
cpl Font A 42/42/21
Font B 60/60/30
Kanji font*
1
21/21/10
*1 Only for Traditional Chinese Model.
*2 13 × 24 font is a font with a 1-dot horizontal space added to Font A of the normal mode. Therefore, the character
size is the same as Font A of the normal mode and the space between characters increases by 1 dot. When printing
graphics characters, there is 1-dot space between characters.
*3 Space between characters is not included.
cpl: Characters per line
91
Paper Specifications
Autocutter model Manualcutter model
Type Thermal paper:
Receipt paper (without black mark)
Receipt paper (with black mark)
Form Roll paper
Size Width 79.5 ± 0.5 mm {3.13 ± 0.02"}
76.2 ± 0.5 mm {3.00 ± 0.02"}
Outside diameter 51.0 mm {2.01"} maximum
Roll width when taken up
Roll paper core Outside diameter: 18.0 mm {0.71"} or more
80.0 + 0.5/- 1.0 mm {3.15 + 0.02/- 0.04"}
Width: Same as the paper width or less than the paper width by 1 mm {0.04"}
Specified original paper type
Paper type no. Manufacturer
P30023, P31023, P35024 Kanzaki Specialty Papers
KT55F20, KT48F20 Koehler
AF50KS-E Jujo Thermaloy
F5041(48), F5041(55) Mitsubishi HiTec
• For the winding direction of a thermal roll, the chromogenic side must face outside.
• Paper must not be pasted to the roll paper core.
• For the best print quality for each paper type, it is recommended to set the print density. The
print density can be set with the customized value. To set customized value, See
Settings" on page 49
.
79.5 ± 0.5 mm {3.13 ± 0.02"}
"Software
92
Requirement for black mark printing
Paper feed direction
[2]
[1]
Units: mm
Back(non-printing side)
3 to 5
30 to 300
15 or
more
Preprintable area
Appendix
The allowable relation between the reflecting rate in the black mark portion (1) and the non black mark portion
(2) must be as shown in the below:
Black mark portion (1): 16% or less
Non black mark portion (2): 85% or more
The reflecting rate means the value which is measured with a Macbeth density meter (PCMII) D
filter.
93
Printable Area
Dot 1
(3.65 mm)
(3.65 mm)
72 mm (Dot 1 - 576)
Dot 576
0.125 mm
79.5 0.5 mm
Printing is automatically performed in one to four-part energization depending on the printing
conditions. During printing with two to four-part energization, a misalignment (horizontal ruled
line shift) of 1/4 to 1/2 dot might occur in the paper feeding direction due to segmented printing.
Manualcutter model
48 column mode (initial setting)
42 column mode
79.5 0.5 mm
16 dots
14 dots
68.3 mm (Dot 1 - 546)
(3.65 mm) (3.65 mm)
94
Autocutter model
(3.75 mm)
(3.75 mm)
72 mm (Dot 1 - 576)
Dot 576
0.125 mm
79.5 0.5 mm
(2.1 mm)
(2.1 mm)
72 mm (Dot 1 - 576)
Dot 576
0.125 mm
76.2 0.5 mm
48 column mode (initial setting)
Appendix
95
42 column mode
(2.0 mm) (2.0 mm)
68.3 mm (Dot 1 - 546)
14 dots
76.2 0.5 mm
16 dots
79.5 0.5 mm
16 dots
68.3 mm (Dot 1 - 546)
(3.75 mm) (3.75 mm)
14 dots
96
Printing and Cutting Positions
Approx. 7.5 mm
Manualcutter position
Center of the print dotline
Paper feed direction
Approx. 7.8 mm
Autocutter position
Center of the print dotline
Paper feed direction
Manualcutter model
Appendix
Autocutter model
97
Electrical Characteristics
• Be sure to install the battery in the printer. The printer does not operate with the AC adapter
only.
• Be sure to use the optional PS-11 as the power supply unit.
Dedicated battery
(OT-BY60II)
Power supply Input: DC24 V/Max. 1.5 A or DC12 V/Max. 1.0 A*
Dedicated AC adapter
(PS-11)
Consumption During standby: 0.3 W/230 V, when using PS-11
Continuous operating
time
Model: D141A Rated voltage: DC 7.4 V
Capacity: 2000 mAh
Model: D161A Rated voltage: DC 7.2 V
Capacity: Typ. 1950 mAh, Min. 1850 mAh
Output: DC 24 V/Max. 1.5 A
Input: AC 100 V to 240 V
During charging: 15 W/230 V, when using PS-11
Wi-Fi models Manualcutter model:
Power save mode enabled: Approx. 25 hours
Power save mode disabled: Approx. 14 hours
Autocutter model:
Power save mode enabled: Approx. 25 hours
Power save mode disabled: Approx. 14 hours
Bluetooth models Manualcutter model:
Approx. 46 hours
Autocutter model:
Approx. 33 hours
* This is the input voltage required to charge the battery with the printer.
Above continuous operating times will vary depending on changes in the use environment or
condition.
98
Reliability
1
Life*
Appendix
Printer mechanism 10 million lines printing (3.75 mm {0.15"} for one line)
Thermal head 100 million pulses (for each element), 50 km
MTBF (Mean Time Between Failure)*
MCBF (Mean Cycle Between Failure)*
2
3
120,000 hours
16 million lines
*1 End of life is defined as the point at which the printer reaches the beginning of the wear out period.
*2 Failure is defined as a random failure occurring at the time of the random failure period.
*3 This is an average failure interval based on failures related to wear out and random failures up to the life of 10 mil-
lion lines.)
Environmental Conditions
Temperature and humidity
For operation When using only battery for
power supply
When using battery and AC
adapter for power supply
For print quality When using only battery for
power supply
Temperature: 0 to 45°C {32 to 113°F}
Humidity: 10 to 90% RH (except for paper)
Temperature: 0 to 40°C {32 to 104°F}
Humidity: 10 to 90% RH (except for paper)
Temperature: 5 to 45°C {41 to 113°F}
Humidity: 10 to 90% RH
When using battery and AC
adapter for power supply
For battery charging Temperature: 0 to 40°C {32 to 104°F}
For storage Temperature: -25 to 70°C {-13 to 158°F}
Temperature: 5 to 40°C {41 to 104°F}
Humidity: 10 to 90% RH
Humidity: 10 to 90% RH
Storage time: 120 hours
Acoustic noise
During operation Manualcutter model:
Approximately 53 dB (bystander position)
Autocutter model:
Approximately 55 dB (bystander position)
Note:
Acoustic noise differs depending on the paper used, printing contents,
and the setting values, such as print speed or print density.
99
Drop impact resistance
Height 120 cm (4 feet)
∗ This is an experimental value based on our company's drop test standard; this is not a guaranteed value.
Dust/splash proof function (only for manualcutter model)
Vertical placement IP54 equivalent
Note:
Roll paper is excluded.
When roll paper recess is installed on the bottom side.
The Connector cover is closed.
Horizontal placement IP54 equivalent
Note:
Roll paper is excluded.
When the belt clip is installed on the bottom side.
The Connector cover is closed.
∗ The values used here are measured by the printer unit based on the JISC0920(IEC60529:2001) evaluation. There-
fore, safety standard application, and failure and breakage of the printer are not guaranteed.
100
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