Epson TM-P60II receipt Technical Reference Guide

Technical Reference Guide
Describes features of the product.
Describes setup and installation of the product.
Describes advanced usage methods for the product.
Describes how to control the printer and necessary information when you develop applications.
Describes how to handle the product.
Describes information for replacement.
For receipt models
Product Overview
Setup
Advanced Usage
Application Development Information
Handling
Replacement of the TM-P60
Appendix
M00057010
Rev. J
Cautions
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permis­sion of Seiko Epson Corporation.
The contents of this document are subject to change without notice. Please contact us for the latest informa­tion.
While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no responsibility for errors or omissions.
Neither is any liability assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Trademarks
EPSON is a registered trademark of Seiko Epson Corporation.
Exceed Your Vision and ESC/POS are registered trademarks or trademarks of Seiko Epson Corporation.
Microsoft countries.
Wi-Fi
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Seiko Epson Corporation is under license.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Apple, Apple TV, Apple Watch, iPad, iPad Air, iPad Pro, iPhone, and Lightning are trademarks of Apple Inc., registered in the U.S. and other countries. tvOS is a trademark of Apple Inc.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries.
Android™ is a trademark of Google LLC.
Google Play and the Google Playlogo are trademarks of Google LLC.
All other trademarks are the property of their respective owners and used for identification purpose only.
®
and Windows® are registered trademarks of Microsoft Corporation in the United States and/or other
®
, WPA™, and WPA2™ are either registered trademarks or trademarks of Wi-Fi Alliance®.
ESC/POS® Command System
Epson ESC/POS is a proprietary POS printer command system that includes patented or patent-pending commands. ESC/POS is compatible with most Epson POS printers and displays.
ESC/POS is designed to reduce the processing load on the host computer in POS environments. It comprises a set of highly functional and efficient commands and also offers the flexibility to easily make future upgrades.
©Seiko Epson Corporation 2012-2020. All rights reserved.
2

For Safety

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.
Dangers must be observed carefully to avoid serious injury or death.
DANGER
You must follow warnings carefully to avoid serious bodily injury.
WARNING
Provides information that must be observed to prevent damage to the equipment or loss of data.
Possibility of sustaining physical injuries.
CAUTION
Possibility of causing physical damage.
Possibility of causing information loss.
Provides information that must be observed to avoid damage to your equipment or a malfunction.
Provides important information and useful tips.

Safety Precautions

Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire. Immediately unplug the equipment and contact qualified service
WARNING
personnel. Never attempt to repair this product yourself. Improper repair work can be dangerous. Never disassemble or modify this product. Tampering with this product may result in injury or fire. Be sure to use the dedicated AC adapter, Epson PS-11. Connection to an improper power supply may cause fire. Do not allow foreign matter to fall into the equipment. Penetration by foreign objects may lead to fire. If water or other liquid spills into this equipment, do not continue to use it. Continued use may lead to fire. Unplug the equipment immediately and contact qualified service personnel.
3
Do not connect cables in ways other than those mentioned in this manual. Different connections may cause equipment damage and burning.
CAUTION
When connecting a serial cable, do not stress the connector part. Doing so may damage that part. Be careful not to drop this product. The product may break or cause injury if it is dropped. Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may cause equipment damage or fire. Do not place heavy objects on top of this product. Never stand or lean on this product. Equip­ment may fall or collapse, causing breakage and possible injury. To ensure safety, unplug this product before leaving it unused for an extended period. Before moving the product, unplug it and unplug all cables connected to it. Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so may cause fire.

Safety Precautions on the Rechargeable Battery Pack

If any liquid from the battery gets into your eyes, promptly wash it out with clean water for more than 10 minutes and consult your doctor at once. If you do not, the liquid may cause loss of eye-
DANGER
sight. Never disassemble or modify the battery pack. This may cause fire, explosion, leakage, overheat­ing or damage. Do not expose the battery to fire or heat it. This may cause fire, explosion, leakage, overheating or damage.
WARNING
If you notice a strange odor, overheating, discoloration, distortion, or other abnormality of the battery, remove it from the printer or charger, and do not use it. Continued use may cause over­heating, fire or explosion. Immediately move the battery pack away from fire or flame if it produces a strange odor or leak­age. Leaked electrolyte may flash off, leading to fire or explosion. Should any battery liquid get on skin or clothing, promptly wash it off with clean water. If you do not, the liquid may damage your skin. Do not expose the battery to water. Do not allow water to contact the terminals. This may cause fire, overheating, or electric shock. Be sure to use and charge the specified battery OT-BY60II. Using a battery other than the one specified may cause fire, explosion, leakage, overheating, or other damage.
4

Restriction of Use

When this product is used for applications requiring high reliability/safety, such as transportation devices related to aviation, rail, marine, automotive; disaster prevention devices; various safety devices; or functional/ precision devices, etc., you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability. Because this product was not intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care, etc., please make your own judgement on this product's suitability after a full evaluation.

Note about interference

This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accor-
dance with the instruction manual, may cause harmful interference to radio communications.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna for the TV or radio.
Increase the separation between the equipment and the TV or radio.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult your dealer or an experienced radio/TV technician for help.
Never disassemble or modify this product.
Seiko Epson Corporation shall not be liable for interference to radio/TV resulting from changes or modifica-
tions to this product not expressly approved by Seiko Epson Corporation.
5

About this Manual

Aim of the Manual

This manual was created to provide information on the development, design, and installation of POS systems and the development and design of printer applications for developers.

Manual Content

The manual is made up of the following sections:
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Appendix
Product Overview
Setup
Advanced Usage
Application Development Information
Handling
Replacement of the TM-P60
Product Specifications
Specifications of Interfaces and Connectors
Character Code Tables
6

Contents

Q For Safety..................................................................................................................................3
Key to Symbols.................................................................................................................................................................... 3
Safety Precautions .............................................................................................................................................................3
Safety Precautions on the Rechargeable Battery Pack ......................................................................................... 4
Q Restriction of Use ....................................................................................................................5
Q Note about interference ........................................................................................................5
Q About this Manual ..................................................................................................................6
Aim of the Manual ............................................................................................................................................................. 6
Manual Content .................................................................................................................................................................. 6
Q Contents....................................................................................................................................7
Product Overview ..........................................................................................11
Q Features ................................................................................................................................. 11
Q Product Configurations ...................................................................................................... 12
Interfaces.............................................................................................................................................................................12
NFC Tag................................................................................................................................................................................12
Accessories .........................................................................................................................................................................12
Q Part Names and Functions ................................................................................................. 14
Control Panel .....................................................................................................................................................................15
Online and Offline............................................................................................................................................................17
Q Power Functions ................................................................................................................... 18
Auto-Power Off .................................................................................................................................................................18
Battery Charge Modes....................................................................................................................................................18
Q Operation Mode When Battery is Low ............................................................................. 19
Mode 1 .................................................................................................................................................................................19
Mode 2 .................................................................................................................................................................................20
Q Error Status............................................................................................................................ 21
Automatically Recoverable Errors ..............................................................................................................................21
Recoverable Errors ...........................................................................................................................................................21
Unrecoverable Errors ......................................................................................................................................................22
Q NV Memory (Non-Volatile Memory) ................................................................................. 23
NV Graphics Memory......................................................................................................................................................23
User NV Memory ..............................................................................................................................................................23
Customized Values and Memory Switches .............................................................................................................24
User-defined Page ...........................................................................................................................................................24
Maintenance Counter.....................................................................................................................................................24
Q Useful Functions for Smart Devices.................................................................................. 25
NFC Tag................................................................................................................................................................................25
QR Code...............................................................................................................................................................................25
7
Setup............................................................................................................... 26
Q Flow of Setup ........................................................................................................................ 26
Q Installing the Printer............................................................................................................ 27
Notes on Using the Wi-Fi Models............................................................................................................................... 27
Q Changing the Paper Width ................................................................................................. 28
Removing the Spacer ..................................................................................................................................................... 28
Installing the Spacer ....................................................................................................................................................... 29
Q Installing the Battery ........................................................................................................... 31
Q Installing or Replacing the Roll Paper .............................................................................. 32
When Installing the Printer Horizontally................................................................................................................. 32
When Installing the Printer Vertically ....................................................................................................................... 33
Q Connecting the Printer........................................................................................................ 36
USB Interface ..................................................................................................................................................................... 36
Wireless LAN Interface ...................................................................................................................................................37
Bluetooth Interface......................................................................................................................................................... 38
Advanced Usage............................................................................................ 42
Q Software Settings ................................................................................................................. 42
Q Settings/Check Mode .......................................................................................................... 48
Self-test mode................................................................................................................................................................... 49
NV graphics information print mode ....................................................................................................................... 50
Software settings mode ................................................................................................................................................ 50
Radio field intensity check mode............................................................................................................................... 52
Wireless module setup mode...................................................................................................................................... 53
Hexadecimal dumping mode .....................................................................................................................................57
Q Dynamic Status Sheet Print Mode .................................................................................... 58
Wi-Fi Model........................................................................................................................................................................ 58
Bluetooth Model .............................................................................................................................................................. 59
Q EpsonNet Config (Web Version) ........................................................................................ 60
Starting EpsonNet Config (Web Version) ................................................................................................................ 60
Settings ............................................................................................................................................................................... 62
Application Development Information ...................................................... 65
Q Controlling the Printer ........................................................................................................ 65
ePOS-Print XML ................................................................................................................................................................ 65
ESC/POS .............................................................................................................................................................................. 65
Q Software and Manuals......................................................................................................... 66
Development Kits ............................................................................................................................................................ 66
Drivers.................................................................................................................................................................................. 67
8
Utilities .................................................................................................................................................................................67
Others...................................................................................................................................................................................68
Download ...........................................................................................................................................................................68
Q iOS Application Development and Distribution ............................................................ 69
Handling .........................................................................................................70
Q Charging Battery .................................................................................................................. 70
Q Cleaning the Printer............................................................................................................. 71
Cleaning the Printer Case ..............................................................................................................................................71
Cleaning the Thermal Head..........................................................................................................................................71
Replacement of the TM-P60 .........................................................................72
Q Compatibility ........................................................................................................................ 72
Q Additional Functions and Functional Improvements................................................... 75
Appendix.........................................................................................................76
Q Product Specifications ........................................................................................................ 76
Printing Specifications....................................................................................................................................................76
Character Specifications ................................................................................................................................................77
Paper Specifications ........................................................................................................................................................78
Printable Area....................................................................................................................................................................79
Printing and Cutting Positions ....................................................................................................................................80
Electrical Characteristics................................................................................................................................................81
Reliability.............................................................................................................................................................................82
Environmental Conditions ............................................................................................................................................83
External Dimensions and Mass ...................................................................................................................................84
Colors....................................................................................................................................................................................84
Q Specifications of Interfaces and Connectors .................................................................. 85
USB Interface .....................................................................................................................................................................85
Wireless LAN Interface....................................................................................................................................................86
Bluetooth Wireless Interface ........................................................................................................................................88
NFC Tag................................................................................................................................................................................92
Printing Communication Protocol .............................................................................................................................92
Setting/Monitoring Function.......................................................................................................................................93
Q Character Code Tables......................................................................................................... 94
9
10
Chapter 1 Product Overview

Product Overview

This chapter describes features and specifications of the TM-P60II, a portable receipt printer.

Features

Printing
Maximum printing speed of 100 mm/s is possible.
Printer handling
The direct connection without Wi-Fi access point brings a simplified configuration procedure of network
settings. (SimpleAP mode)
Easy drop-in paper loading.
1
58 mm and 60 mm width paper can be used.
Belt clip for maximum mobility.
Long battery life.
Software
NFC tag built into the printer unit for printing to a touched printer.
Printing triggered by bar code scan by smart device camera.
Utility for iOS/Android provides a user-friendly wizard to simplify the connection for smart devices. (Epson
TM Utility for iOS/Android™)
Command protocol is based on the ESC/POS Proprietary Command System.
OPOS ADK, JavaPOS ADK, and Windows printer drivers are available.
Printing various kinds of barcodes and two-dimensional symbols are available.
Has a maintenance counter function.
ePOS-print is possible with the Wi-Fi
® models.
Interfaces
Has Wi-Fi (IEEE802.11 a/b/g/n) or Bluetooth® interface.
USB interface is standard equipment.
Environment
Has a paper-saving function.
11

Product Configurations

NFC Tag

Interfaces

Wi-Fi (IEEE802.11a/b/g/n) + USB interface model
Bluetooth + USB interface model
NFC Tag
You can perform wireless setup for terminals that support NFC by placing the terminal close to the NFC tag (mark) on the printer.
*There is no Read/Write function.

Accessories

Included
Thermal roll paper (for operation check)
Battery pack (OT-BY60II)
AC adapter (PS-11)
AC cable
Wire saddle
USB cable
Setup Guide (Wi-Fi / Bluetooth)
User’s manual
Warranty certificate
*1 May not be included, depending on the model.
*1
*1
*1
12
Options
Battery pack (OT-BY60II)
AC adapter (PS-11)
Battery charger (OT-CH60II)
Chapter 1 Product Overview
1
13

Part Names and Functions

Control panel
See "Control Panel" on page 15
.
Roll paper cover
Open button
Battery cover
Connector for AC adapter
Belt clip
USB connector cover
NFC Tag
Roll Paper Cover
Open this cover to install or remove the roll paper.
Battery Cover
Open this cover to install or remove the battery.
Open Button
Push this button to open the roll paper cover.
Connector for AC adapter
Connect the AC adapter to charge the battery.
Belt clip
Use this clip to hang the printer on your belt.
USB connector cover
Open this cover to connect the USB interface cable.
14
Chapter 1 Product Overview
Power button
Feed button
Power LED
Error LED
Charge LED
Battery LED

Control Panel

Buttons
Power Button
Press this button to turn the printer on. Press this button for 2 seconds or more to turn the printer off.
1
After the power button is pressed, it takes the following time before the printer is initialized. Time to establish the communication is not included.
IEEE802.11a/b/g/n: Approx. 10 sec. after the Power LED comes on.Bluetooth: Approx. 2 sec. after the Power LED comes on.
The printer does not operate and the LEDs go out when the battery is not installed in the
printer even if the printer is connected to the AC adapter.
To turn the printer on immediately after turning the printer off, press the Power button after the LED lights go off.
Feed button
Pressing this button once feeds paper by one line. Holding this button down feeds paper continuously.
Enabling/disabling of the Feed button can be selected by a command. If the command is set to disable the button, it does not function.
15
LEDs
The printer does not operate and the LEDs go out when the battery is not installed in the printer even if the printer is connected to the AC adapter.
Power LED (Green)
Lights when the power is on.
Goes out when the power supply is turned off.
Flashes when the printer is powering-off or while the Feed button is being pressed in the software setting
mode. With the Wi-Fi models, it flashes also when the printer is being initialized after the power is turned on.
Error LED (Orange)
Lights or flashes when the printer is offline.
Lights after the power is turned on or after a reset (offline). Automatically goes out when the printer is ready.
Lights when the remaining battery charge is at S or E levels. (For details about battery charge levels, see
"Operation Mode When Battery is Low" on page 19
.)
Lights when the printer is offline. (For details about offline, see
Flashes when an error occurs. (For details about the flash codes, see
Goes out during normal operation (online).
"Offline" on page 17.)
"Error Status" on page 21.)
Charge LED (Orange)
Lights when the battery is being charged.
Off when the battery is fully charged.
Flashes when there is abnormality in battery charging.
Battery LED (Blue)
The remaining battery charge is indicated by three LEDs only when the battery is installed in the printer. For details, see
"Operation Mode When Battery is Low" on page 19.
16
Chapter 1 Product Overview

Online and Offline

Online
The printer is online and ready for normal printing unless there is a reason to go offline.
Offline
The printer automatically goes offline under the following conditions:
During power on until the printer is ready
When the roll paper cover is open
When paper is out
During the self-test
While roll paper is fed using the Feed button
When the remaining battery charge is at level E in operation modes 1/2 or at level S in operation mode 2
When an error has occurred
The Error LED lights during offline. However, it flashes when an error has occurred.
For details about the battery charge levels and operation modes, see
Battery is Low" on page 19
The buzzer beeps five times when there is no more paper or an error has occurred. You can dis­able the buzzer with the memory switches. For details on the memory switch settings, see
"Software Settings" on page 42.
.
"Operation Mode When
1
17

Power Functions

You can customize the printer using the power functions, the auto-power off function and battery charge mode function to save the battery power or minimize the battery deterioration.

Auto-Power Off

The printer turns off the power automatically after the specified amount of time elapses in the power saving sta­tus.
The auto-power off function is initially disabled. (The auto-power off time is set to 0.)
The auto-power off time is selectable with the customized value. To set the customized value, see
"Software Settings" on page 42.

Battery Charge Modes

The printer acts differently when connected to the AC adapter depending on the battery charge mode.
The printer has two modes and is initially set to the mode 1.
The battery charge mode is selectable with the customized value. To set the customized value, see "Software Settings" on page 42.
Mode 1
In the mode 1, the printer charges the battery even if the battery is fully charged.
Mode 2
In the mode 2, the printer charges the battery when the remaining battery charge is less than fully charged.
18
Chapter 1 Product Overview
: On
: Flash : Off

Operation Mode When Battery is Low

The printer acts differently depending on the remaining battery charge and the operation mode when battery is low.
The printer has two modes and is initially set to the mode 1.
It is recommended to replace or charge the battery when the remaining battery charge goes down to the level L.
The remaining battery charge is detected before printing starts and the displayed amount is then updated. The Battery LED does not indicate the remaining battery charge detected in real time.
The operation mode when battery is low is selectable with the customized value. To set the customized value, see
The buzzer beeps five times when the remaining battery charge goes down to the levels L or S. You can disable the buzzer with the memory switches. To set the memory switches, see
ware Settings" on page 42

Mode 1

"Software Settings" on page 42.
.
1
"Soft-
Battery LED Error LED
Level H Approx. 60 ~ 100% Possible Possible
Level M Approx. 20 ~ 60% Possible Possible
Level L Approx. 10 ~ 20% Possible Possible
Level S Approx. below 10% Possible* Possible
Level E Approx. 0% Impossible Impossible
*: Printing may stop in the middle.
Remaining
battery charge
Printing Communication
19

Mode 2

: On
: Flash : Off
Battery LED Error LED
Level H Approx. 60 ~ 100% Possible Possible
Level M Approx. 20 ~ 60% Possible Possible
Level L Approx. 10 ~ 20% Possible Possible
Level S Approx. below 10% Impossible Possible*
Level E Approx. 0% Impossible Impossible
*: Only for real-time commands.
Remaining
battery charge
Printing Communication
20
Chapter 1 Product Overview

Error Status

When an error occurs, the printer stops operating, goes offline, and the Error LED flashes.
There are three possible error types: automatically recoverable errors, recoverable errors, and unrecoverable errors.

Automatically Recoverable Errors

Printing is no longer possible when automatically recoverable errors occur. They can recover easily, as described below.
Error LED flash code
Error Error description
Tem p erat ure error
The temperature of the print head, motor driver IC, or battery is high.
Recovery measure
Recovers automatically when the temperature goes down.

Recoverable Errors

Printing is no longer possible when recoverable errors occur. They can be recovered easily by turning the power off and then on again or sending an error recovery command after eliminating the cause of the error.
Error LED flash code
Error Error description
Autocutter error
Autocutter does not work correctly.
Recovery measure
Send the error recovery command, or turn the power off and on to recover.
1
The error recovery command is valid only if a recoverable error (excluding automatically recover­able errors) occurs.
21

Unrecoverable Errors

Printing is no longer possible when unrecoverable errors occur. If the same error occurs again even after turn­ing the power back on, contact qualified service personnel.
Immediately turn off the power and remove the battery when unrecoverable errors occur.
CAUTION
Error LED flash code
Error Error description
R/W error in memory After R/W checking, the printer does not work
correctly.
High voltage error The power supply voltage is high.
Overload error The temperature of the print head or battery is
extremely high or low.
CPU execution error The CPU is executing an incorrect address.
Wireless communica­tion unit error
Internal circuit error Internal circuits are not connected correctly.
Wireless communication does not work cor­rectly or the wireless communication unit is dis­connected.
22
Chapter 1 Product Overview

NV Memory (Non-Volatile Memory)

The printer's NV memory stores data even after the printer power is turned off. NV memory contains the fol­lowing memory areas for the user:
NV graphics memory
User NV memory
Customized values and memory switches
User-defined page
Maintenance counter
As a guide when you program applications, NV memory should be rewritten 10 or fewer times a day.

NV Graphics Memory

Graphics, such as shop logos to be printed on receipts, can be stored. Even if communication speed is low, high speed graphic printing is possible.
Use the TM-P60II Utility to register graphics. You can also print and confirm the registered graphics in the TM­P60II Utility or NV graphics memory print mode.
1
For detailed information about the TM-P60II Utility, see the TM-P60II Utility User’s Manual.
To use the NV graphics memory print mode, see
page 50
.
"NV graphics information print mode" on

User NV Memory

You can store and read text data for multiple purposes, such as for storing a note including customizing or maintenance information of the printer.
Use ESC/POS commands to store and read the text data.
For detailed information about ESC/POS commands, see the ESC/POS Command Reference.
23

Customized Values and Memory Switches

With the customized values and memory switches, which are software switches for the printer, you can config­ure various settings of the printer.
To set the customized values and memory switches, see
"Software Settings" on page 42.

User-defined Page

You can store character data in the user-defined page (character code table: page 255) so that you can also print characters not resident in the printer.

Maintenance Counter

With this function, printer information, such as the number of lines fed, the number of autocuts, and printer operation time after the printer starts working, is automatically stored in NV memory. You can read or reset the information with TM-P60II Utility, the Status API of the APD, or OPOS ADK to use it for periodical checks or part replacement.
Maintenance counter values can also be checked with TM-P60II Utility or by executing a self­test.
Maintenance counter values are usually saved every two minutes except in the power saving status. However, if the printer power is turned off by removing the battery or using up the bat­tery charge, the latest maintenance counter will not be saved. For detailed information about ESC/POS commands, see the ESC/POS Command Reference.
24
Chapter 1 Product Overview

Useful Functions for Smart Devices

You can easily connect this product to the network by using the NFC tag built-in to the printer or the QR code printed on the status sheet.

NFC Tag

Bring a smart device that supports NFC close to the NFC tag to acquire the printer information (information for specifying the device).
Specify the target printer using the acquired information to connect to the network.

QR Code

Capture the QR code printed on the status sheet with the camera on your smart device to acquire the printer information (information for specifying the device).
Specify the target printer using the acquired information to connect to the network.
1
Programming using Epson ePOS SDK is required to use these functions. These functions are
created by combining NFC touch and QR code capturing operations and the target printer specifications using Printer Easy Select API. See the "Epson ePOS SDK for Android/iOS User's Manual" and the Epson ePOS SDK sample program for more details. The sample program also contains a sample implementation method for reading an NFC tag and capturing a QR code.
You can try a demo of these functions by using Epson TM Utility for iOS/Android.
25

Setup

2. Changing the Paper Width (page 28)
5. Connecting the Printer
3.
Installing the Battery (page 31)
1. Installing the Printer (page 27)
For Wi-Fi models:
USB Interface (page 36)
or
Wireless LAN Interface (page 37)
For Bluetooth models:
USB Interface (page 36)
or
Bluetooth Interface (page 38)
4. Installing or Replacing the Roll Paper (page 32)
This chapter describes setup and installation of the product and peripherals.

Flow of Setup

This chapter consists of the following sections, along with the setup flow of the product.
26
Chapter 2 Setup

Installing the Printer

You can install the printer horizontally or vertically. You can also carry it using the belt clip on the back of the printer to hang the printer on your belt.
When you install the printer vertically, only the orientation shown below is available. Do not
install the printer upside down.
When you install the printer horizontally, it is recommended to remove the belt clip. Remove
the two screws fixing the clip to remove it.
2

Notes on Using the Wi-Fi Models

Keep the printer away from the devices, such as kitchen microwaves, that may cause radio wave interference.
Use channels that are away from the frequency bands that may cause radio wave influence.
Place shields between the printer and the devices that may cause radio wave interference.
Select either 2.4 GHz or 5 GHz, whichever is free from radio wave interference.
In auto channel setting for the access point, do not select a channel in which the printer may cause radio
wave interference.
27

Changing the Paper Width

<Spacer>
The printer is initially set to print on 58 mm {2.28"} width paper. If you use 60 mm {2.36"} width paper, remove the spacer installed in the printer. You can also install it again to use 58 mm width paper.
Do not increase the paper width after you have used a narrower width because if the printer has ever beenused with narrow paper, part of the head contacts the platen. Therefore, when a wider setting is used, part of the head or the cutter blade may be worn out, which can cause poor printing and a blunt cutter blade.
When changing the paper width, be sure to change the setting for the paper width with the customized value. To set the customized value, see
"Software Settings" on page 42.

Removing the Spacer

Follow the steps below to remove the spacer when you use 60 mm width paper.
Make sure that the printer is turned off.
1
Press the open button to open the roll paper cover.
2
28
Release the hook in direction (1) by using a pointed tool, such as tweezers or a small
1
2
3
screwdriver, and lift up (2) the spacer to take it off.
Chapter 2 Setup
2

Installing the Spacer

Follow the steps below to install the spacer when you use 58 mm width paper.
Make sure that the printer is turned off.
1
Press the open button to open the roll paper cover.
2
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