Epson TM-m30II-S Technical Reference Guide

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Technical Reference Guide

Describes features of the product.

Describes how to mount a tablet/display to the printer.

Describes setup and installation of the product and peripherals.

Describes advanced usage methods for the product.

Describes how to control the printer and necessary information when you develop applications.

Describes how to handle the product.

Describes general specications and character code tables.

Product Overview

Setup of the Tablet

Setup of the Printer

Advanced Usage

Application Development Information

Handling

Appendix

M00130802

Rev. C

Cautions

• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.

• The contents of this document are subject to change without notice. Please contact us for the latest information.

• While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no responsibility for errors or omissions.

• Neither is any liability assumed for damages resulting from the use of the information contained herein.

• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third

parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Trademarks

EPSON is a registered trademark of Seiko Epson Corporation.

Exceed Your Vision and ESC/POS are registered trademarks or trademarks of Seiko Epson Corporation.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Wi-Fi

®, WPA

The Bluetooth such marks by Seiko Epson Corporation is under license.

IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

Apple, Apple TV, Apple Watch, iPad, iPad Air, iPad Pro, iPhone, and Lightning are trademarks of Apple Inc., registered in the U.S. and other countries. tvOS is a trademark of Apple Inc. The trademark "iPhone" is used in

Japan with a license from Aiphone K.K.

Android

Google Play and the Google Play logo are trademarks of Google LLC.

All other trademarks are the property of their respective owners and used for identification purpose only.

, and WPA2TM are either registered trademarks or trademarks of Wi-Fi Alliance®.

® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of

is a trademark of Google LLC.

ESC/POS® Command System

Epson ESC/POS is a proprietary POS printer command system that includes patented or patent-pending commands. ESC/POS is compatible with most Epson POS printers and displays.

ESC/POS is designed to reduce the processing load on the host computer in POS environments. It comprises a set of highly functional and efficient commands and also offers the flexibility to easily make future upgrades.

©Seiko Epson Corporation 2020 - 2021.

For Safety

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.

You must follow warnings carefully to avoid serious bodily injury.

WARNING

Provides information that must be observed to prevent damage to the equipment or loss of data.

• Possibility of sustaining physical injuries.

CAUTION

• Possibility of causing physical damage.

• Possibility of causing information loss.

Provides information that must be observed to avoid damage to your equipment or a malfunction.

Provides important information and useful tips.

Warnings

WARNING

• Handle the power cable with care.

Improper handling may lead to fire or electric shock.

∗ Do not modify or attempt to repair the cable. ∗ Do not place any heavy object on top of the cable. ∗ Avoid excessive bending, twisting, and pulling. ∗ Do not place the cable near heating equipment. ∗ Check that the plug is clean before plugging it in. ∗ Be sure to push the plug all the way in.

• Be sure to use the specified AC adapter (PS-180).

Connection to an improper power source may cause fire or shock.

• Do not place multiple loads on the power outlet.

Overloading the outlet may lead to fire.

• Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise.

Continued use may lead to fire. Immediately unplug the equipment and contact qualified service personnel.

• Never disassemble or modify this product.

Tampering with this product may result in injury or fire.

• Do not allow foreign matter to fall into the equipment.

Penetration by foreign objects may lead to fire.

• If water or other liquid spills into this equipment, do not continue to use it.

Continued use may lead to fire. Unplug the power cord immediately and contact qualified service personnel.

• Do not use aerosol sprayers containing flammable gas inside or around this product.

Doing so may cause fire.

• Do not use this product in locations subject to high humidity or dust levels.

Excessive humidity and dust may cause equipment damage or fire.

Cautions

CAUTION

• Do not connect cables in ways other than those mentioned in this manual.

Different connections may cause equipment damage.

• Be sure to set this equipment on a firm, stable, horizontal surface.

The product may break or cause injury if it falls.

• Do not place heavy objects on top of this product. Never stand or lean on this product.

Equipment may fall or collapse, causing breakage and possible injury.

• Take care not to injure your fingers on the manual cutter ∗ When you remove printed paper ∗ When you perform other operations such as loading/replacing roll paper

• Do not open the roll paper cover without taking the necessary precautions, as this can

result in injury from the autocutter fixed blade.

• To ensure safety, unplug this product before leaving it unused for an extended period.

• To avoid risk of electric shock, do not set up this product or handle cables during a

thunderstorm.

• Never insert or disconnect the power plug with wet hands.

Doing so may result in severe shock.

• Never attempt to repair this product yourself.

Improper repair work can be dangerous.

Restriction of Use

When this product is used for applications requiring high reliability/safety, such as transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or functional/precision devices, etc., you should use this product only after giving consideration to including failsafes and redundancies into your design to maintain safety and total system reliability. Because this product was not intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care, etc., please make your own judgment on this product's suitability after a full evaluation.

Note about interference

• This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.

• If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna for the radio/TV.

- Increase the separation between the equipment and the radio/TV.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult your dealer or an experienced radio/TV technician for help.

• Never disassemble or modify this product.

• Seiko Epson Corporation shall not be liable for interference to radio/TV resulting from changes or

modifications to this product not expressly approved by Seiko Epson Corporation.

Open Source Software License

This product uses open source software in addition to Epson proprietary software.

For information of the open source software used in this product, see the following URL.

http://xxx.xxx.xxx.xxx/licenses.html

For “xxx.xxx.xxx.xxx” in the above URL, input your printer’s IP address.

About this Manual

Aim of the Manual

This manual was created to provide information on development, design, and installation of POS systems and development and design of printer applications for developers.

Manual Content

The manual is made up of the following sections:

Chapter 1 Product Overview

Chapter 2 Setup of the Tablet

Chapter 3 Setup of the Printer

Chapter 4 Advanced Usage

Chapter 5 Application Development Information

Chapter 6 Handling

Appendix Product Specifications

Specifications of Interface and Connector Bluetooth Low Energy Technology Advertising Character Code Tables Compatibility with USB Type-A

■ For Safety..................................................................................................................................3

Key to Symbols.................................................................................................................................................................. 3

Warnings ............................................................................................................................................................................. 3

Cautions............................................................................................................................................................................... 4

■ Restriction of Use ....................................................................................................................5

■ Note about interference ........................................................................................................5

■ Open Source Software License.............................................................................................5

■ About this Manual ..................................................................................................................6

Aim of the Manual ........................................................................................................................................................... 6

Manual Content ................................................................................................................................................................ 6

■ Contents....................................................................................................................................7

Product Overview ..........................................................................................12

■ Features ................................................................................................................................. 12

■ Product Configurations ...................................................................................................... 14

Accessories .......................................................................................................................................................................14

Options ..............................................................................................................................................................................14

■ Part Names and Functions ................................................................................................. 15

Front....................................................................................................................................................................................15

Rear .....................................................................................................................................................................................16

Bottom ...............................................................................................................................................................................17

Panel LED ..........................................................................................................................................................................18

Connectors .......................................................................................................................................................................19

Online and Offline..........................................................................................................................................................21

■ Status and Errors .................................................................................................................. 22

Status Display ..................................................................................................................................................................22

Bluetooth Connection Status ....................................................................................................................................23

Network Connection Status .......................................................................................................................................24

Error Status .......................................................................................................................................................................24

■ NV Memory (Non-Volatile Memory) ................................................................................. 26

NV Graphics Memory....................................................................................................................................................26

User NV Memory ............................................................................................................................................................26

Memory Switches (customized values)..................................................................................................................26

R/E (Receipt Enhancement) ........................................................................................................................................26

Maintenance Counter...................................................................................................................................................27

■ Simple Setup for Wireless LAN .......................................................................................... 28

■ Useful Functions for Smart Devices.................................................................................. 29

QR Code.............................................................................................................................................................................29

■ Printing Using Multiple Interfaces.................................................................................... 30

Setup of the Tablet......................................................................................... 31

■ Flow of Setup ........................................................................................................................ 31

■ Tablets that Can be Mounted to the Printer ................................................................... 32

■ Outline Drawing for Mounting Tablets ............................................................................ 34

Front tablet.......................................................................................................................................................................34

Rear display ......................................................................................................................................................................34

Preparation of Tablet and Display ............................................................................................................................35

Spreading a Sheet of Soft Material over a Work Table......................................................................................35

Cleaning the Back Side of the Tablet and Display ..............................................................................................35

Hexagonal Spanner.......................................................................................................................................................36

■ Attaching the Attachment to the Front Tablet ............................................................... 37

■ Removing the Bottom Cover ............................................................................................. 39

■ Preparing for Mounting the Front Tablet ........................................................................ 41

■ Mounting the Rear Display ................................................................................................ 47

■ Mounting the DM-D70........................................................................................................ 52

Orientation of the DM-D70.........................................................................................................................................52

Disassembling the DM-D70........................................................................................................................................54

Mounting the DM-D70 to the Printer .....................................................................................................................56

■ Attaching the Bottom Cover.............................................................................................. 61

■ Mounting/Dismounting the Front Tablet ........................................................................ 63

Mounting the Front Tablet..........................................................................................................................................63

Adjusting the Angle of the Front Tablet.................................................................................................................64

Dismounting the Front Tablet ...................................................................................................................................65

■ Mounting/Dismounting the Rear Display ....................................................................... 66

Mounting the Rear Display .........................................................................................................................................66

Dismounting the Rear Display...................................................................................................................................68

■ How to Attach the AC Adapter .......................................................................................... 69

■ How to Remove the Attachment....................................................................................... 69

■ How to Attach the Spare Adhesive Strips to the Attachment ..................................... 70

Setup of the Printer........................................................................................ 71

■ Flow of Setup ........................................................................................................................ 71

■ Placing the Printer ............................................................................................................... 72

■ Changing the Paper Width ................................................................................................. 73

■ Connecting Peripheral Devices/Interface Cables .......................................................... 74

■ Connecting the Optional Wireless LAN Unit................................................................... 77

■ Connecting the Optional Customer Display................................................................... 78

■ Connecting the Optional External Buzzer....................................................................... 79

Attachment Position .....................................................................................................................................................79

■ Connecting the Cash Drawer............................................................................................. 80

Required specifications of cash drawers................................................................................................................80

Connecting the drawer kick cable ...........................................................................................................................81

■ Connecting to the Power Source ...................................................................................... 82

Connecting the AC cable.............................................................................................................................................82

■ Connecting the Printer to the Host Devices.................................................................... 83

USB Interface ...................................................................................................................................................................83

Ethernet Interface ..........................................................................................................................................................83

Wireless LAN Interface (When using OT-WL02 or OT-WL06) ..........................................................................83

Bluetooth Interface .......................................................................................................................................................86

■ Attaching the Power Switch Cover ................................................................................... 89

■ Enabling the Roll Paper Near-End Detection.................................................................. 90

Advanced Usage ............................................................................................ 91

■ Software Settings................................................................................................................. 91

Functions...........................................................................................................................................................................92

■ Network Settings ............................................................................................................... 101

Setup methods ............................................................................................................................................................ 101

Flow of Setup................................................................................................................................................................ 101

Setup using EpsonNet Config ................................................................................................................................ 102

Setup using EpsonNet Config (Web version).................................................................................................... 103

Setup using arp/ping commands ......................................................................................................................... 104

MAC Address Confirmation..................................................................................................................................... 105

■ Setting/Check Modes ........................................................................................................ 106

Self-test Mode .............................................................................................................................................................. 108

NV Graphics Information Print Mode................................................................................................................... 108

Receipt Enhancement Information Print Mode ............................................................................................... 109

Software Setting Mode .............................................................................................................................................109

Restore Default Values Mode.................................................................................................................................. 111

Interface Setup Mode................................................................................................................................................112

TM-Intelligent Settings Information Print Mode .............................................................................................114

Peripheral Device Information Print Mode........................................................................................................ 114

Hexadecimal Dumping Mode ................................................................................................................................ 115

■ Printing a Status Sheet...................................................................................................... 116

■ Resetting the Interface Settings ..................................................................................... 118

Resetting using the Interface Setup Mode....................................................................................................... 118

Resetting using the Status Sheet Button............................................................................................................ 118

■ TM-Intelligent Function.................................................................................................... 119

Server direct print ....................................................................................................................................................... 119

Status Notification ...................................................................................................................................................... 119

■ Network Tethering (iOS device only).............................................................................. 120

Tablet Devices Supported by the Network Tethering.................................................................................... 121

Firmware Versions that Supports the Network Tethering ............................................................................ 121

Enabling the Tethering Function........................................................................................................................... 121

Connection Procedure .............................................................................................................................................. 122

Application Development Information..................................................... 124

■ Controlling the Printer ...................................................................................................... 124

ePOS-Print XML............................................................................................................................................................ 124

ESC/POS.......................................................................................................................................................................... 124

■ Controlling the Cash Drawer............................................................................................ 125

■ Controlling the Optional External Buzzer ..................................................................... 126

■ Software............................................................................................................................... 127

Development Kit ......................................................................................................................................................... 127

Drivers ............................................................................................................................................................................. 128

Utilities ............................................................................................................................................................................ 129

Others.............................................................................................................................................................................. 129

Download ...................................................................................................................................................................... 130

■ Application Development and Distribution for iOS.................................................... 131

■ Notes on Printing Barcodes and Two-Dimensional Symbols .................................... 131

Handling .......................................................................................................132

■ Installing or Replacing the Roll Paper............................................................................ 132

■ How to Hold the Printer.................................................................................................... 133

■ How to Secure the Printer ................................................................................................ 134

■ Removing Jammed Paper ................................................................................................ 135

■ Roll Paper Cover does not Open ..................................................................................... 136

■ Cleaning the Printer........................................................................................................... 137

Cleaning the Printer Case.........................................................................................................................................137

Cleaning the Thermal Head/Platen Roller .......................................................................................................... 137

■ Preparing for Transport..................................................................................................... 138

Appendix.......................................................................................................139

■ Product Specifications ...................................................................................................... 139

Printing Specifications .............................................................................................................................................. 140

Character Specifications ........................................................................................................................................... 142

Paper Specifications ................................................................................................................................................... 144

Printable Area............................................................................................................................................................... 145

Printing and Cutting Positions ............................................................................................................................... 146

Electrical Characteristics........................................................................................................................................... 146

Environmental Conditions....................................................................................................................................... 147

External Dimensions .................................................................................................................................................. 148

■ Specifications of Interface and Connector.................................................................... 149

USB Interface ................................................................................................................................................................ 149

Network Interface .......................................................................................................................................................150

Bluetooth Interface .................................................................................................................................................... 154

■ Bluetooth Low Energy Technology Advertising........................................................... 158

Introduction .................................................................................................................................................................. 158

Dongle specifications ................................................................................................................................................ 158

Procedure....................................................................................................................................................................... 158

Changing the Bluetooth Low Energy Technology Advertising Packet.................................................... 159

■ Character Code Tables....................................................................................................... 170

■ Compatibility with USB Type-A ....................................................................................... 171

Chapter 1 Product Overview

Product Overview

This chapter describes features of the product.

Features

Tablet can be directly mounted to the printer

• An iPad or Android device can be directly mounted to the printer and used just like a built-in display.

• Because the printer hardware/mechanism is the same as TM-m30II-H, development environment the same

as for TM-m30II-H is provided except for the NFC tag function.

Printing

• High speed receipt printing is possible (250 mm/s maximum).

• By using the "Batch rotate print (Upside Down)" function, you can print pages upside down to make it easier

to read the pages when they are ejected from the front side of the printer.

• Supports a variety of language (ANK (includes Thai language)/Japanese/Simplified Chinese/Traditional Chinese/Korean)

Handling

• Easy drop-in paper loading.

• You can connect to the printer from an interface, other than the mainly connected interface, and run print

operation, when mainly connected interface is not printing.

• The near end detector is installed as standard equipment.

• Ethernet, Bluetooth, and Wi-Fi connection status can be easily checked by viewing respective LED lights.

• A mechanism that holds paper while feeding paper backward enables reduction of top margin of each label

during continuous printing.

• Equipped with three USB Type-A ports for connecting the option devices.

• The USB port for connecting a tablet computer; USB-A - Device Charging, can provide up to 2.1A.

Software

• TM-Intelligent function is equipped.

• Supports Server Direct Print that sends a request for print data from the product to the Web server at

regular intervals.

• Supports status notification function, which enables the printer to send its status to a web server at a regular interval.

• Printing triggered by bar code scan by smart device camera.

• A utility for iOS/Android

• Printing of various types of bar codes, GS1-DataBar, and two-dimensional symbols (PDF417, QR code, Max-

iCode, Composite Symbology, Aztec Code, DataMatrix) is supported.

• A maintenance counter function is supported.

(Epson TM Utility for iOS/Android) for making printer settings is provided.

Environment

• Paper saving function is available.

Others

Optional Wireless LAN cable set, customer display, and external buzzer are available.

Chapter 1 Product Overview

Product Configurations

Accessories

• 58 mm width roll paper guides

• 80 mm width roll paper (for operation check)

• Power switch cover

• AC adapter

• AC cable

• Front tablet attachment

• Rear display attachment

• Rear display fixture

• Two screw s

• Thumb screw

Chapter 1 Product Overview

• Three adhesive strips (large)

• Two adhesive strips (small)

• Attachment guide sheet

• Manuals

• Hexagonal spanner (stored in the recess on the bottom of the printer)

Options

• Optional kit for mounting the front tablet (Model: OT-AK30F)

• Optional kit for mounting the rear display (Model: OT-AK30R)

• Wireless LAN cable set (Model: OT-WL02, OT-WL06)

• Customer display (Model: DM-D30, DM-D70)

• Optional external buzzer (Model: OT-BZ20)

• Tape for fixing the printer (Model: DF-10)

Part Names and Functions

Front

Chapter 1 Product Overview

1 Front tablet holding

part

2 Panel LED For explanation of the LEDs, see

3 Cover open lever Operate this lever to open the roll paper cover.

4 Roll paper cover Open this cover when installing or replacing the roll paper.

Feed button

Power switch

When turning off the printer without using the power switch, it is recommended to send a poweroff command to the printer. If you use the power-off sequence, the latest maintenance counter values are saved. (Maintenance counter values are usually saved every two minutes.)

For information about ESC/POS commands, see the ESC/POS Command Reference.

Mount a front tablet on here. You can adjust the angle of the front tablet.

"Panel LED" on page 18.

Press this button once to feed the roll paper for one line. Hold down this button to continue feeding the roll paper.

This switch turns the printer on or off.

Rear

Chapter 1 Product Overview

1 Rear cover Remove this cover when connecting or disconnecting a cable of the front

tablet.

2 Rear display section cover Remove this cover when mounting a rear display or when removing the rear

cover.

Bottom

Chapter 1 Product Overview

1 Bottom cover Remove this cover when connecting interface cables to the connectors inside the

printer.

2 Recess for a hexagonal

spanner

3 AC adapter Supplies power to the printer.

4 DC cable The AC adapter supplies power to the printer through this cable.

5 Connectors For connecting various devices to the printer.

6 Security slot Use here to attach an anti-theft tool such as a wire.

• Be sure to use the specified AC adapter (PS-180) only. Using another AC adapter may result in fire or electric shock.

• Never insert the AC cable plug into a socket that does not meet the input voltage of the AC adapter. Doing so may result in damage to the printer.

• Should a fault ever occur, immediately turn off the power to the printer and unplug the AC cable from the socket.

• Use only the AC cable that came with the printer.

Stores a hexagonal spanner.

Chapter 1 Product Overview

Panel LED

Power LED

• Lights when the power supply is on.

• Off when the power supply is off.

• Flashes during the network to start up, when waiting for power off, or updating firmware.

Do not turn on by using the power switch while waiting for the power to turn off (when the Power LED is flashing). Otherwise, it may not startup correctly.

Error LED

• Lights or flashes when an error occurs. (For information about the flashing patterns, see "Status and Errors"

on page 22

• Lights after the power is turned on or after a reset (offline). Automatically goes out after a while to indicate that the printer is ready.

• Off when the printer is in standard mode (online).

Paper LED

• Lights when the roll paper is out.

• Flashes to urge user to operate the Feed button.

Wi-Fi LED

• Lights while the printer is connected to Wi-Fi.

• Off while the printer is not connected to Wi-Fi or while the printer is connected to a wired LAN.

• Flashes while communication is temporarily disabled because an IP address has not been acquired or for

other reason.

Ethernet LED

• Lights while the printer is connected to Ethernet.

• Off while the printer is not connected to Ethernet or while the printer is connected to Wi-Fi.

• Flashes while communication is temporarily disabled because an IP address has not been acquired or for

other reason.

Bluetooth LED

• Lights while the printer is connected via Bluetooth.

• Off while the printer is not connected via Bluetooth.

• Flashes while the printer is waiting to be paired with another device.

Connectors

The connectors are located inside the printer.

Chapter 1 Product Overview

1 USB connector (USB-A - De-

vice Charging)

Color of the USB connector: white

2 USB connector (Type-A)

Color of the USB connector: black

3 USB connector (Type-B) Connects the USB cable for connecting to computers.

4 Power supply connector Connects the DC cable for the AC adapter.

5 Ethernet connector Connects the 10BASE-T/100BASE-TX LAN cable.

6 microSD card slot For a special purpose and cannot be used for daily use. For more details, contact

7 Drawer kick connector Connects the modular cable for the cash drawer or the optional external buzzer.

8 Status sheet button Use this button to print a status sheet on interfaces or initialize the settings on

Connects a USB cable of a tablet. Enables communication with the tablet while charging the tablet.

If the tablet is an iOS device, and the printer is connected to a network, access to the internet is available through a Lightning to USB cable.

Connects a USB cable of a peripheral device such as a wireless LAN unit, customer display, or handheld scanner.

Epson sales partner.

interfaces.

Chapter 1 Product Overview

About the USB connector (USB-A - Device Charging, The white USB connector)

• Make sure you use the genuine cable for the tablet, smartphone, or USB device you are using.

• Charging may not be performed depending on the device's charging specifications.

• It may take a few seconds before charging starts as the device searches for the most suitable

amperage.

• If a device connected to the USB connector (USB-A Device Charging) has a rated power that exceeds the rated current of the USB connector, charging the device is stopped. See "Product

Specifications" on page 139

• Depending on the usage conditions or settings of the device, such as maximum screen brightness or disabling of the sleep function, the device may not be charged to 100%.

• Epson assumes no responsibility for economic damages or problems arising from failure of charging the connected device due to a failure or malfunction of the product.

• It may be hard to disconnect some types of USB cable. Do not forcibly pull the cable, or the USB connector and USB cable may be damaged. Contact qualified service personnel if you encounter the trouble.

• To communicate with a tablet computer via Bluetooth while charging the tablet through the USB connector (USB-A - Device Charging) on the printer, set the "Interface selection" setting to "Bluetooth only". For more details, see Be aware that the supply current in this case varies depending on the firmware version. * 03.11A ESC/POS or later, or 03.11B ESC/POS or later: Maximum of 2.1 A on an iOS device,

maximum of 1.5 A on an Android device * Before 03.11A ESC/POS, or before 03.11B ESC/POS: Maximum of 0.5 A, regardless of the device Also, charging may not be possible depending on the connected tablet. Please carry out thorough confirmation and evaluation before use.

• When connecting an Android device to the USB connector (USB-A - Device Charging) for data communication, make sure that the device satisfies the following requirements. Requirements: The version of Android OS is 10 or later with kernel version 4.9.15 or later However, Epson does not guarantee normal operation of all Android devices even if they satisfy the requirements. Run some tests before actually using the device.

• If the printer is connected to a wired network, a tablet connected to the printer via the USB connector can access the network. For more details, see

on page 120

"Software Settings" on page 91.

"Network Tethering (iOS device only)"

Chapter 1 Product Overview

Online and Offline

Online

The printer is online and ready for normal printing unless there is a reason to go offline.

Offline

The printer automatically goes offline under the following conditions:

• While the printer power is turning on/off

• During the setting and check modes operating (except the hexadecimal dumping mode)

• While roll paper is fed using the Feed button

• When the printer stops printing due to a paper end (when the paper out detector detected the paper out)

• During an operation standby state

• When an error has occurred (See

• While the roll paper cover is open

"Status and Errors" on page 22.)

Status and Errors

The status of the printer is indicated by lit and flashing LEDs.

You cannot print when an error has occurred.

You cannot identify the error by the flashing patterns of the LEDs. Develop the application so that users can identify the error description and check the solutions.

Status Display

Chapter 1 Product Overview

O: OFF N: ON F: Flashing -: Ignore the LED light

Bluetooth

LED

---OONOnline

NNNNNN

OOO- ONDuring a self-test

----ON

----NN

OOOFONWaiting for the self-test to continue

---FONWaiting for a Macro execution to run

---FNN

---NNNNo roll paper

---NONRemaining amount of roll paper is low*

Ethernet

LED

Wi-Fi

LED

Paper

LED

Error

LED

Power

LED

Printer Status

While initializing after turning on the power

While feeding paper using the Feed button

Roll paper cover open while not printing

Waiting for the roll paper cover to be closed to print a status sheet.

----NN

---- F *2 N

OO O- FN

O O OOOFUpdating firmware

Automatically Recoverable Errors

Recoverable Errors

The connected device can only be charged through the USB port.

Unrecoverable Errors

CAUTION:

Turn off the power immediately when an unrecoverable error occurs.

If the same error occurs again even after turning the power back on, contact qualified service personnel.

Chapter 1 Product Overview

Bluetooth

LED

O O OFOF

O O O O N F *3 During turn-off process

O O O O O F *4

----O F *5

Ethernet

LED

Wi-Fi

LED

Paper

LED

Error

LED

Power

LED

Printer Status

While forced updating firmware mode is on

During power off

NOTE:

The printer enters this status while processing the power off command. It is recommended to use this method when you need to save information on the printer’s operating status if the power is cut without using the power switch.

A warning about TM-Intelligent function

*1: To detect this status (remaining amount of roll paper is low), enable the "Roll paper near-end detection"

function. For more details, see "Software Settings" on page 91 width roll paper. For more details about the restrictions, see

on page 90

. This function can be used only with a 80 mm

"Enabling the Roll Paper Near-End Detection"

*2: The Error LED flashing pattern is: turning on and off alternately at 320 ms intervals for five seconds, then

goes off. *3: The Power LED flashing pattern is: lighting for 320 ms followed by a pause for 320 ms. *4: The Power LED flashing pattern is: lighting for 160 ms followed by a pause for 2400 ms. *5: The Power LED flashing pattern is: lighting for 4960 ms followed by a pause for 160 ms.

Bluetooth Connection Status

O: OFF N: ON F: Flashing -: Ignore the LED light

Bluetooth

LED

F --OONWaiting to be paired with a device

N --OONConnecting via Bluetooth

O --OONNot connected via Bluetooth

* The LED flashing pattern is: lighting for 320 ms followed by a pause for 320 ms.

Ethernet

LED

Wi-Fi

LED

Paper

LED

Error

LED

Power

LED

Printer Status

Network Connection Status

Chapter 1 Product Overview

O: OFF N: ON F: Flashing -: Ignore the LED light

Bluetooth

LED

- ONOONConnecting via Wi-Fi

- OFOON

- NOOONConnecting via Ethernet

- FOOON

- FFOONStarting the network firmware

- OOOONNot connected to a network

Ethernet

LED

Wi-Fi

LED

Paper

LED

Error

LED

Power

LED

Printer Status

Wi-Fi (An IP address has not been acquired)

Ethernet (An IP address has not been acquired)

* The LED flashing pattern is: lighting for 320 ms followed by a pause for 320 ms.

Error Status

There are three possible error types: automatically recoverable errors, recoverable errors, and unrecoverable

errors.

Automatically Recoverable Errors

• Head temperature error The printer recovers from the error when the head tem-

perature drops.

• Cover open error (in the middle of printing) The printer recovers from the error when the roll paper

cover is closed.

• TM-Intelligent function error The printer recovers from the error when the printer set-

tings are corrected.

Chapter 1 Product Overview

Recoverable Errors

• Autocutter error An error occurs if the cutter is locked due to fallen foreign material or

similar cause. Although automatic recovery is performed even if there is only slight locking, if automatic recovery is not performed, remove foreign material and paper jams, and close the roll paper cover to perform recovery.

Instead of closing the roll paper cover, you can make the printer recover from the error using a dedicated command, however, doing so will cause the printer to go offline due to a cover open error.

Unrecoverable Errors

• These include a high voltage error, CPU execution error, and communication unit error. If the error persists

after turning the printer off and then on again, the printer may be defective. Contact qualified service personnel.

Turn off the power immediately when an unrecoverable error occurs.

Chapter 1 Product Overview

NV Memory (Non-Volatile Memory)

The printer's NV memory stores data even after the printer power is turned off. NV memory contains the following memory areas for the user:

• NV graphics memory

• User NV memory

• Memory switches (customized values)

• R/E (Receipt Enhancement)

• Maintenance counter

As a guide, NV memory rewriting should be used 10 times or less a day when you program applications.

NV Graphics Memory

Graphics, such as shop logos to be printed on receipts, can be registered.

To register your graphics data, use TM-m30II Utility or ESC/POS commands. You can check registered graphics data using TM-m30II Utility or by printing the data in the NV graphics information print mode.

User NV Memory

You can store and read text data for multiple purposes, such as for storing a note including customizing or maintenance information of the printer.

Memory Switches (customized values)

With the memory switches, which are software switches for the printer, you can configure various settings of the printer. For information about the memory switch, see

"Software Settings" on page 91.

R/E (Receipt Enhancement)

You can set the graphics data, such as a shop logo, registered in the NV graphics memory to be printed on the top of each receipt or to be printed on the bottom of each receipt just before the paper is cut.

To make the settings, use TM-m30II Utility or ESC/POS commands.

You can check the settings using TM-m30II Utility or by printing the settings information in the Receipt enhancement information print mode.

Chapter 1 Product Overview

Maintenance Counter

With this function, printer information, such as the number of lines printed, the number of autocuts, and printer operation time after the printer starts working, is automatically stored in printer's memory. You can read the counter information to use it for periodical checks or part replacement.

• You can also check the head running length and number of times of autocutting with the selftest (see

• The maintenance counter values are automatically saved in the NV memory usually every two minutes (up to four minutes). However, the values are not saved when the printer is in powersaving mode or when it is turned off without the use of the power switch.

"Self-test Mode" on page 108).

Chapter 1 Product Overview

SimpleAP Start

SSID Encryption Type Passphrase

IP Address MAC Address

: EPSON_Printer : WPA2-PSK : 12345678

: 192.168.192.168 : xx-xx-xx-xx-xx-xx

Simple Setup for Wireless LAN

This printer comes with a mode (SimpleAP) that allows printers to connect with a smart device or a computer without requiring a wireless access point. This allows you to easily setup a wireless LAN for the printer by using a printer settings tool (Epson TM Utility, EpsonNet Config, or EpsonNet Config (Web version)) even without a network environment such as access points.

When the wireless LAN settings of the printer have not been changed from the factory default, and the printer is turned on, the printer automatically enters the Simple AP mode and prints the following information. If you have changed the wireless LAN settings from the factory default, start the printer according to the settings to connect the printer to an access point.

Chapter 1 Product Overview

Useful Functions for Smart Devices

You can easily connect this product to the network by using the QR code printed on the status sheet.

QR Code

Capture the QR code printed on the status sheet with the camera on your smart device to acquire the printer information (information for specifying the device).

By using the acquired information, the device can specify the printer to send a print job over a network or Bluetooth.

• Programming using Epson ePOS SDK is required to use these functions. These functions are created by combining QR code capturing operations and the target printer specifications using Printer Easy Select API. See the "Epson ePOS SDK for Android/iOS User's Manual" and the Epson ePOS SDK sample program for more details. The sample program also contains a sample implementation method for capturing a QR code.

• You can try a demo of these functions by using Epson TM Utility for iOS/Android.

Chapter 1 Product Overview

Printing Using Multiple Interfaces

In models with multiple interfaces, you can use all interfaces without any limitations on which interface is to be used. You can use this function to temporarily connect a smart device to a nearby printer and print.

The printer provides each interface with an independent receive buffer and switches the active interface depending on the priority, while handling data in each receive buffer.

You can set one interface for the main connection. Data received from the main connection interface is handled with the highest priority.

By default, the interface that receives the first data transfer is set as the main connection interface; however, you can select the main connection interface in advance.

When the receive buffer for the active interface becomes empty and a preset time period (one second by default) has passed, switching to another interface is enabled, and an interface that receives print data becomes active.

When you do not use the Bluetooth function, set the Bluetooth security level to "Middle" or "High" to prevent unauthorized access to the printer over Bluetooth. You can change the security level by using Epson TM Utility, TM-m30II Utility, or in the Interface Setup mode.

You can select the main connection interface and set the time to enable interface switching from the software settings. For details on software settings, see "Software Settings" on page 91.

Chapter 2 Setup of the Tablet

9. Mounting/Dismounting the Rear Display (page 66)

5. Preparing for Mounting the Front Tablet (page 41)

4. Removing the Bottom Cover (page 39)

3. Attaching the Attachment to the Front Tablet (page 37)

1. Tablets that Can be Mounted to the Printer (page 32)

2. Outline Drawing for Mounting Tablets (page 34)

8. Mounting/Dismounting the Front Tablet (page 63)

7. Attaching the Bottom Cover (page 61)

6. Mounting the Rear Display (page 47)

Mounting the DM-D70 (page 52)

10. How to Attach the AC Adapter (page 69)

11. How to Remove the Attachment (page 69)

12. How to Attach the Spare Adhesive Strips to the Attachment (page 70)

Setup of the Tablet

This chapter describes how to mount your tablet or display to the printer.

Flow of Setup

On the following pages, the tablet/display mounting procedure is provided in the order shown below.

Tablets that Can be Mounted to the Printer

You can mount your tablet to the printer as if the tablet is a built-in display.

1. Front tablet, 2. Rear display

Chapter 2 Setup of the Tablet

If you mount a tablet in portrait orientation as the front tablet, the connector of the tablet may face downward. In such case, route the cable of the tablet avoiding the paper ejection slot.

The tablets that can be connected to the printer and the available USB connectors are as shown below. To know the location of the USB connectors, see "Connectors" on page 19

"Z" means that the device can be connected. "P" means that availability varies by device to device. "--" means that it is not supported.

USB connector

Type Product name

Apple device

Windows tablet

Android device

DM-D70

iPad (5th generation)

*1*6

iPad (6th generation)

iPad (7th generation)

iPad Air 2

iPad Pro (3rd generation)

iPad Pro (4th generation)

iPad mini 4 ZP

iPod touch (7th generation)

USB-A - Device Charging

(up to 2.1 A)

Data

communication

ZP*2-- -- Front

-- -- -- -- Front

-- -- Z -- Rear

-- -- -- Z Front/Rear

-- --

Charging Charging

USB-A

(up to 0.5 A)

-- P

(power supply

only)

Type-B

Data

communication

-- Front/Rear

-- Rear

Mounting

position

Front/Rear

Chapter 2 Setup of the Tablet

*1 A device equipped with a Lightning connector can be used.

Use a genuine Apple or MFi Certified Lightning to USB Cable. If you use a non-certified (non MFi) Lightning Cable, or use an extension cable, data communication and charging may not be performed normally.

*2 When a tablet computer is connected to the USB-A - Device Charging connector, the Bluetooth function of the printer is

disabled. To charge the device keeping it connected via Bluetooth, change the Interface selection setting to "Bluetooth only". For more details, see "Software Settings" on page 91

Be aware that the supply current in this case varies depending on the firmware version.

• 03.11A ESC/POS or later, or 03.11B ESC/POS or later: Maximum of 2.1 A on an iOS device, maximum of 1.5 A on an Android device

• Before 03.11A ESC/POS, or before 03.11B ESC/POS: Maximum of 0.5 A, regardless of the device

Also, charging may not be possible depending on the connected tablet. Please carry out thorough confirmation and evaluation before use.

*3 Depending on the settings or usage conditions of the device, it may not be fully charged. To fully charge the device,

darken its screen or take such other measures to reduce power consumption.

*4 When connecting an Android device for data communication, make sure that the device satisfies the following

requirements.

Requirements: The version of Android OS is 10 or later with kernel version 4.9.15 or later

However, Epson does not guarantee normal operation of all Android devices even if they satisfy the requirements. Run some tests before actually using the device.

*5 The device must be compatible with an OTG cable and must be capable of acting as a USB host.

*6 For more detailed information about tablets that can be used with the printer, see the link below.

www.epson-biz.com/?content=sht_tm_tablet

If your tablet is not allowed to connect to the USB connector of the printer, pull out its cable through the cutout of the printer just like the AC cable.

Chapter 2 Setup of the Tablet

Outline Drawing for Mounting Tablets

You can mount a front tablet and a rear display as shown below. For detailed mounting instructions, see the following sections.

Front tablet

Rear display

Chapter 2 Setup of the Tablet

Preparation of Tablet and Display

• Prepare a tablet to be used as a front tablet, and a cable to connect the tablet and the printer.

"Tablets that Can be Mounted to the Printer" on page 32

See

• Prepare a device to be used as a rear display, and a cable to connect the display and the printer.

"Tablets that Can be Mounted to the Printer" on page 32

See

Spreading a Sheet of Soft Material over a Work Table

Spread a sheet of soft cloth or other soft material over a work table. This is to prevent the printer, tablets, and the table from being scratched or damaged.

Cleaning the Back Side of the Tablet and Display

For attaching the attachment, clean the back side of the tablet and the display, and then let the back side dry well.

Make sure to completely remove any greasy stains.

The attachment cannot be attached to a cover or case of the tablet or display. Make sure to remove a cover or case.

Hexagonal Spanner

You need the hexagonal spanner to loosen or tighten screws during the setup.

The hexagonal spanner is stored in the recess on the bottom of the printer.

Remove the spanner from the recess using a ballpoint pen or similar tool.

After using the spanner, put it back in the recess.

Chapter 2 Setup of the Tablet

• Do not attempt to remove the spanner with your finger. Doing so may cause your nail to chip or crack.

• Do not tighten the screws too much with the hexagonal spanner. Too much force may cause the printer frame to deform or may strip the screw head.

Chapter 2 Setup of the Tablet

Attaching the Attachment to the Front Tablet

Follow the procedure below to attach the front tablet attachment to a tablet to be mounted to the printer as a front tablet.

Place the tablet screen-side down on the work table.

If the tablet has a camera, place the tablet so that the camera is at the far right corner.

Place the attachment guide sheet on the tablet following the guidelines below, then

secure the sheet.

• Smooth out creases of the sheet as much as possible.

• Align the bottom edge of the sheet with the bottom edge of the tablet.

• Align the same left and right scale marks on the sheet with the side edges of the tablet.

• Temporarily secure the sheet to the tablet with pieces of tape.

Chapter 2 Setup of the Tablet

Remove the three backing sheets from the front tablet attachment.

Attach the attachment as shown below. Take care not to attach it diagonally.

Press the attachment firmly for about 30 seconds.

Remove the attachment guide sheet from the tablet.

Removing the Bottom Cover

Follow the procedure below to remove the bottom cover.

Lay the printer down.

Chapter 2 Setup of the Tablet

Put your fingers on the cutouts and open the bottom cover to remove it.

• Take care not to push the AC adapter. Doing so will cause the AC adapter to come off. See "How to Attach the AC Adapter" on page 69

• If there is a protective sheet on the AC adapter, make sure to remove it. The sheet is for protecting the AC adapter during transportation.

Grasp the plug and pull it out to disconnect the DC cable.

Chapter 2 Setup of the Tablet

Preparing for Mounting the Front Tablet

Follow the procedure below to make preparations for mounting the front tablet to the printer.

Raise the front tablet holding part.

Chapter 2 Setup of the Tablet

Remove the rear display section cover.

Remove the two screws.

Remove the rear cover.

Stand the printer.

Chapter 2 Setup of the Tablet

Run the tablet cable through the printer.

Chapter 2 Setup of the Tablet

Connect the cable to the front tablet.

Supporting the tablet with your hand, adjust the cable length that is coming out

from the printer. Ensure enough length of the cable to prevent it from being bent at a sharp angle.

Route the cable along the tab.

Chapter 2 Setup of the Tablet

Disconnect the cable from the tablet.

Lay the printer down.

Chapter 2 Setup of the Tablet

Connect the cable to the USB connector (USB-A - Device Charging).

• See the link below for information about the tablets that can be connected to the USB connector (USB-A - Device Charging). See "Tablets that Can be Mounted to the Printer" on page 32

• If your tablet is not allowed to connect to the connector of the printer, pull out its cable through the cutout of the printer. See

"Attaching the Bottom Cover" on page 61

Run the cable through the center cable clamp, then run it through the clamps on the both sides.

Chapter 2 Setup of the Tablet

Attach the rear cover.

When mounting a rear display, go to "Mounting the Rear Display" on page 47.

Secure the cover with the two screws.

Attach the rear display section cover.

Go to "Attaching the Bottom Cover" on page 61.

Mounting the Rear Display

Follow the procedure below to mount the rear display to the printer.

Attach the rear display fixture.

Chapter 2 Setup of the Tablet

Secure the fixture with the two screws.

Run the cable of the display through the printer.

Attach the rear display attachment.

iPod touch

iPad mini

Secure it with the included screw.

Chapter 2 Setup of the Tablet

Place the display on the attachment to check the pasting position.

• Place the display horizontally.

• For iPod touch, face its connector side toward the screwing side.

• For iPad mini, face its connector side toward the bottom of the printer.

Chapter 2 Setup of the Tablet

Remove the two backing sheets.

Place the device on the attachment, then press it firmly for about 30 seconds.

Connect the cable to the device.

Chapter 2 Setup of the Tablet

Adjust the cable length that is coming out from the printer. Ensure enough length of cable to prevent it from being bent at a sharp angle.

Connect the cable to the “USB-A” connector.

• See the link below for information about the displays that can be connected to the USB-A

connector.To keep the print quality, it is recommended to change the print densities for each roll paper. See "Tablets that Can be Mounted to the Printer" on page 32

• If your device is not allowed to connect to the connector of the printer, pull out its cable through

the cutout of the printer. See

"Attaching the Bottom Cover" on page 61

Chapter 2 Setup of the Tablet

Bundle the excess cable by routing it through clamps on the both sides.

Chapter 2 Setup of the Tablet

Mounting the DM-D70

You can mount the DM-D70 to the rear of the printer. For information about the DM-D70, see the DM-D70 User‘s Manual.

U www.epson-biz.com/?prd=dm-d70&inf=manual

Orientation of the DM-D70

The DM-D70 can be mounted to the printer as a rear display in either landscape and portrait orientation. Mount the DM-D70 in either one of the orientations that can be used by your application software.

Landscape Orientation

Mount the DM-D70 matching its orientation with the mark indicated on its back side.

Chapter 2 Setup of the Tablet

Portrait Orientation

Because of the characteristic of the DM-D70, the screen may look dark depending on the angle from which it is

viewed. Choose one of the following two installation methods, Normal or Upside Down, according to the angle you actually view the screen.

Make sure to match the screen orientation with the mark indicated on its back side.

Normal Upside Down

The screen looks bright when it is viewed from the left side, and looks dark when it is viewed from the right side.

The screen looks bright when it is viewed from the

right side, and looks dark when it is viewed from the

left side.

When you mount the DM-D70 in this way, flip the display orientation vertically using DM-D70 Utility, TM-m30II Utility, or TM Utility.

How to Get and Use the Utility

• How to Get Download one of the following utilities from the website shown below. For customers in North America U www.epson.com/support/ For customers in other countries U www.epson-biz.com/

• DM-D70 Utility (For Windows)

• TM-m30II Utility Ver.1.20 or later (For Windows)

• TM Utility Ver.3.18.0 or later (For Android/iOS)

• How to Use

Start the utility and change [Display Settings] - [Display direction] to [Upside down] to flip the screen vertically.

Disassembling the DM-D70

Place the product screen-side down on a soft cloth or the like.

Chapter 2 Setup of the Tablet

Remove the rear cover.

Remove the four screws.

Remove the stand and then pull out the USB cable from the stand.

When mounting the DM-D70 in portrait orientation

A ferrite core has been attached to the USB cable of the DM-D70. When mounting the DM-D70 in portrait orientation, the ferrite core cannot be stored inside the printer unless the position of the ferrite core is changed. If you want to store the ferrite core inside the printer, move the ferrite core to the center of the USB cable in advance.

Chapter 2 Setup of the Tablet

Do not remove the ferrite core from the USB cable. If you use the DM-D70 without the ferrite core, the DM-D70 may malfunction due to electrical noise.

Mounting the DM-D70 to the Printer

Attach the rear display fixture.

Chapter 2 Setup of the Tablet

Secure the fixture with the two screws.

Run the cable of the DM-D70 through the printer.

Put the ferrite core inside the printer.

Attach the rear display attachment.

Chapter 2 Setup of the Tablet

Secure it with the included screw.

Place the DM-D70 on the attachment to check the pasting position.

O About the orientation of the DM-D70, see the following link.

U "Orientation of the DM-D70" on page 52

O Place the DN-D70 horizontally.

Chapter 2 Setup of the Tablet

Remove the two backing sheets.

Place the DM-D70 on the attachment, then press it firmly for about 30 seconds.

Chapter 2 Setup of the Tablet

Adjust the cable length that is coming out from the printer. Ensure enough length of

cable to prevent it from being bent at a sharp angle.

Connect the USB cable to the “USB-A“ connector.

Do not connect to the USB-A Device Charging (iPad 2.1A) connector. The connector cannot be used for the DM-D70.

Chapter 2 Setup of the Tablet

Bundle the excess cable by routing it through clamps on the both sides.

Attaching the Bottom Cover

Follow the procedure below to attach the bottom cover.

Connect the DC cable to the power supply connector.

Chapter 2 Setup of the Tablet

Connect the AC cable to the AC adapter.

Chapter 2 Setup of the Tablet

Stand the bottom cover, and push the cover horizontally toward the printer body to

engage it.

Take care not to let the cables get caught between the frames.

Stand the printer.

• Take care not to push the AC adapter. Doing so will cause the AC adapter to come off. See "How to Attach the AC Adapter" on page 69

• If your device used as the front tablet or rear display is not allowed to connect to the connector

of the printer, pull its cable out through the cutout of the printer.

Mounting/Dismounting the Front Tablet

Follow the procedure below to mount or dismount the front tablet.

Two types of screws are provided for securing the front tablet. Use one of them that matches your purpose.

• Thumb screw You can tighten or loosen the screw with your hand, so it is easy to mount or dismount the tablet.

• Screw The included hexagonal spanner is needed to tighten or loosen the screw. This helps in preventing the tablet from being stolen. See

"Hexagonal Spanner" on page 36

Mounting the Front Tablet

Tilt the front tablet holding part back.

Chapter 2 Setup of the Tablet

Fit the tablet in the tablet holding part.

Secure the tablet using the included thumb screw or screw.

Connect the cable to the tablet.

Chapter 2 Setup of the Tablet

Adjusting the Angle of the Front Tablet

To make the screen easier to see, you can adjust the angle of the front tablet.

Hold the both sides of the tablet with your hands, then change the angle. The angle can be adjusted steplessly within the range of 40 degrees.

Do not attempt to move the front tablet beyond the adjustable range, and do not adjust the angle holding the upper edge of the tablet. Doing so may cause the tablet and the printer to be exposed to excessive force resulting in getting damaged.

Dismounting the Front Tablet

Tilt the front tablet back.

Disconnect the cable from the tablet.

Chapter 2 Setup of the Tablet

Remove the screw and then dismount the front tablet.

Store the screw and be careful not to lose it.

Mounting/Dismounting the Rear Display

Follow the procedure below to mount or dismount the rear display.

Mounting the Rear Display

Attach the display from the side of the rear display fixture.

Chapter 2 Setup of the Tablet

Secure it with the included screw.

Connect the cable to the display.

Chapter 2 Setup of the Tablet

Dismounting the Rear Display

Disconnect the cable from the display.

Chapter 2 Setup of the Tablet

Remove the screw and then dismount the rear display.

Store the screw and be careful not to lose it.

How to Attach the AC Adapter

If the AC adapter has come off the bottom cover, attach it to the cover as shown below.

Chapter 2 Setup of the Tablet

How to Remove the Attachment

The attachment can be removed as described below.

While lightly holding down the attachment, pull out the adhesive strip horizontally.

Do not pull the strip obliquely upward, or the strip may be broken. Make sure to pull out the strip horizontally.

Chapter 2 Setup of the Tablet

How to Attach the Spare Adhesive Strips to the Attachment

Follow the procedure below to attach the spare adhesive strips to the attachment.

Clean the attachment surface where the strips are attached, and then let the surface

dry well.

From the adhesive strip, remove the backing sheet with “Command” letters printed

in red.

Attach the strip to the attachment, and press it firmly for about 30 seconds.

Make sure to align the corner and edges of the strip with the lines on the attachment.

Make sure to attach three strips to the front tablet attachment, and attach two strips to the rear display attachment.

Chapter 3 Setup of the Printer

6. Connecting the Optional External Buzzer (page 79)

5. Connecting the Optional Customer Display (page 78)

4. Connecting the Optional Wireless LAN Unit (page 77)

3. Connecting Peripheral Devices/Interface Cables (page 74)

1. Placing the Printer (page 72)

2. Changing the Paper Width (page 73)

8. Connecting to the Power Source (page 82)

7. Connecting the Cash Drawer (page 80)

9. Connecting the Printer to the Host Devices (page 83)

10. Attaching the Power Switch Cover (page 89)

11. Enabling the Roll Paper Near-End Detection (page 90)

Setup of the Printer

This chapter describes setup and installation of the product and peripherals.

Flow of Setup

This chapter consists of the following sections along with the setup flow of the product and peripherals.

Placing the Printer

Install the printer on a level and flat surface.

The roll paper is ejected from the front side, and the roll paper cover opens frontward.

Chapter 3 Setup of the Printer

• The printer can tip over if it or the mounted tablet is pushed hard. Avoid applying excessive force to them.

• Take measures to prevent the printer from moving due to vibrations when using the cash drawer.

"How to Secure the Printer" on page 134

• Do not place the printer in locations subject to high dust levels.

• Do not give a high impact on the printer during operation. Doing so may cause the print failure.

• Be careful not to place cords or foreign substances under the printer.

Chapter 3 Setup of the Printer

Changing the Paper Width

You can change the paper width from 80 to 58 mm by installing the included 58 mm width roll paper guides. Follow the steps below to change the paper width.

Turn off the printer when installing the roll paper guides.

Open the roll paper cover.

Align the three projections on the roll paper guides with the rectangular holes in the

printer, and then push the guides inward.

Set the paper width in software setting mode.

For information about the software setting mode, see "Software Settings" on page 91.

After using the printer for an extended period at 58 mm, do not return to 80 mm. Parts of the print head that do not normally touch the paper may be damaged by the platen roller, and the autocutter may wear out.

Chapter 3 Setup of the Printer

Connecting Peripheral Devices/Interface Cables

This section describes how to connect peripheral devices and/or interface cables to the connectors inside the printer. For instructions for connecting each of peripheral devices, see the subsequent sections.

Turn off the printer.

Disconnect the AC cable plug from the power outlet.

Dismount the front tablet and the rear display.

"Mounting/Dismounting the Front Tablet" on page 63

"Mounting/Dismounting the Rear Display" on page 66

Lay the printer down.

Put your fingers on the cutouts and open the bottom cover to remove it.

Connect an interface cable to the connector inside the printer.

For information on which connector is which type, see "Connectors" on page 19.

Chapter 3 Setup of the Printer

Check that the DC cable is securely connected to the power supply connector.

Chapter 3 Setup of the Printer

Stand the bottom cover, and push the cover horizontally toward the printer body to

engage it. Take care not to let the AC cable and the interface cable get caught between the frames.

• Pass the interface cable through the cutout to pull it out from the printer.

• Take care not to push the AC adapter. Doing so will cause the AC adapter to come off.

See

"How to Attach the AC Adapter" on page 69

Connect the interface cable to the device.

Chapter 3 Setup of the Printer

Connecting the Optional Wireless LAN Unit

The optional Wireless LAN cable set (Model: OT-WL02, OT-WL06) enables you to use the product with a WiFi connection.

For more information, refer to Technical Reference Guide of the Wireless LAN cable set.

• Be sure to turn off the printer when connecting the Wireless LAN unit.

• Depending on the installation conditions of the printer and the routing for cables connected to it,

the status of the radio waves for the Wireless LAN unit may decline. If this does happen, use an extension cable.

• OT-WL02 can be used if the firmware version of the printer is 3.03A ESC/POS or later. You can perform a firmware update by using the TM-m30II Firmware Updater if using a Windows computer, or by using the Epson TM Utility if using a smart device. For details, see

"Utilities" on page 129.

Chapter 3 Setup of the Printer

Connecting the Optional Customer Display

You can connect the customer display (DM-D30 or DM-D70) to this product, using USB connection.

For more information, refer to the user’s manual for the customer display.

Be sure to turn off the printer when connecting the customer display.

You can mount the DM-D70 to the printer as a rear display.

"Mounting the DM-D70" on page 52

Chapter 3 Setup of the Printer

Volume adjustment knob

Connecting the Optional External Buzzer

When the optional external buzzer (model: OT-BZ20) is connected to the drawer kick connector of the printer, you can set the printer so that it beeps when you send commands, when an error occurs, when executed autocutting, and when detected paper end. Settings for sound patterns and frequency depending on the occasions the buzzer beeps are also available.

You need to set with the memory switch (customized values) for buzzer enable/disable setting, sound pattern setting, and frequency setting. For information about the memory switch (customized values), see "Software

Settings" on page 91

• Be sure to turn off the printer before you connect/disconnect the optional external buzzer.

• Do not connect both the optional external buzzer and the cash drawer to the printer at the

same time by using a branched connector.

Attachment Position

The optional external buzzer is recommended to be installed in the following positions.

• Do not install the optional external buzzer at the roll paper exit.

• To prevent liquid from entering inside, it is recommended to install the optional external buzzer

so that the volume adjustment knob is positioned sideways or downward.

Chapter 3 Setup of the Printer

With shielded

Drawer kick connector

Printer side

User side [Drawer kick side]

Drawer open/ close switch

Drawer kick solenoid

Connecting the Cash Drawer

• Do not connect both the optional external buzzer and the cash drawer to the printer at the same time by using a branched connector.

• When the optional external buzzer is enabled with the memory switch (customized values) (see

"Software Settings" on page 91), a cash drawer cannot be used. Be sure to disable it when you

use a cash drawer.

• Two driver transistors cannot be energized simultaneously.

• Leave intervals longer than 4 times the drawer driving pulse when sending it continuously.

Required specifications of cash drawers

Specifications of drawers differ depending on makers or models. When you use a drawer other than specified, make sure its specification meets the following conditions.

Otherwise, devices may be damaged.

• The load, such as a drawer kick solenoid, must be connected between pins 4 and 2 or pins 4 and 5 of the drawer kick connector.

• When the drawer open/close signal is used, a switch must be provided between drawer kick connector pins 3 and 6.

• The resistance of the load, such as a drawer kick solenoid, must be 24

Ω or more or the input current must be

1A or less.

• Be sure to use the 24V power output on drawer kick connector pin 4 for driving the equipment.

Drawer Connection Diagram

F. G

+24V

Adaptable Connector

RJ12 modular connector

Pin assignments

6 5 4 3 2 1

Pin number Signal name Direction

1Frame GND -

2 Drawer kick drive signal 1 Output

3 Drawer kick open/close signal Input

4 +24 V -

5 Drawer kick drive signal 2 Output

6Signal GND -

Connecting the drawer kick cable

• Use a shield cable for the drawer kick cable.

• When using cash drawer, make sure to use the power supply for printer (connector pins 4).

WARNING

• Do not insert a telephone line into the drawer kick connector.

Doing so may damage the telephone line or printer.

Chapter 3 Setup of the Printer

Connect the drawer kick cable to the drawer kick connector by pressing firmly until the connector clicks into place.

Connecting to the Power Source

• Be sure to use the specified AC adapter (PS-180) only.

• Never insert the AC cable plug into a socket that does not meet the input voltage of the AC

WARNING

Connecting the AC cable

Make sure the printer is turned off.

Insert the AC plug into a socket.

adapter.

Doing so may result in damage to the printer.

• Should a fault ever occur, immediately turn off the power to the printer and unplug the AC cable from the socket.

• Use only the AC cable that came with the printer.

Chapter 3 Setup of the Printer

Turn on the printer.

Chapter 3 Setup of the Printer

Connecting the Printer to the Host Devices

USB Interface

When using USB cable to connect with host device, connect the USB cable to the printer, and after starting the host device, turn the printer on.

Do not place any weight or stress on the cable when using. Doing so could damage the cable and connectors.

Ethernet Interface

Use ethernet cable to connect the printer to network via a hub.

Use EpsonNet Config, EpsonNet Config (Web version), or arp/ping commands to set network.

For information on setting up network, see

"Network Settings" on page 101.

Wireless LAN Interface (When using OT-WL02 or OT-WL06)

Using Epson TM Utility, you can easily connect the printer to the network from an iOS or Android devices. We also recommend connecting the SimpleAP from a Windows computer, and setting up the Wireless LAN using the network setup tool (EpsonNet Config or EpsonNet Config (Web version)).

• When using wireless LAN, make sure you disconnect the LAN cable. If a LAN cable is connected, wireless LAN is disabled.

• When you set up the access point at the same time, set the access point in advance and check that it operates correctly.

• Examine the radio wave situation in the surrounding area before use.

•

Avoid using the same channel that is used in the neighboring shops where Wireless LAN is used.

• When using the printer in environments where kitchen microwaves and other devices that may interfere radio waves are installed, observe the following points. * Keep the printer away from the devices, such as kitchen microwaves, that may cause radio wave

interference. * Use channels that are away from the frequency bands that may cause radio wave interference. * Place shields between the printer and the devices that may cause radio wave interference. * Select either 2.4 GHz or 5 GHz, whichever is free from radio wave interference. * In auto channel setting for the access point, do not select a channel in which the devices may

cause radio wave interference.

• When connecting to a stealth SSID with W53 or W56 using OT-WL06, firmware version 03.12A ESC/ POS or later is required.

"Utilities" on page 129.

Setting up from a Smart Device

Necessary Items

Prepare the following items.

• Device for setting: iOS or Android device

• Utility for setting: Epson TM Utility for iOS/Android

Running Epson TM Utility for iOS/Android

Run the Epson TM Utility for iOS/Android.

Chapter 3 Setup of the Printer

Set from “Wi-Fi Setup Wizard” in the menu.

Follow the on-screen instructions to complete the setup.

Chapter 3 Setup of the Printer

Setting up from a Windows Computer

Necessary Items

Prepare the following items.

• Computer for setting: Windows 10/8/7 Computer equipped with a wireless LAN function

• Utility for setting: EpsonNet Config or EpsonNet Config (Web version)

Follow the steps below to connect the printer.

Turn on the printer.

After starting the printer, check that the "SimpleAP Start" is printed. If it is not printed, enter the Interface Setup mode and restart the printer in the SimpleAP mode. For more details, see "Interface Setup Mode" on page 112

Activate Windows Wireless Network Connection and select [EPSON_Printer] as the

connection device on the screen that appears.

If the window to enter a pass phrase appears, enter "12345678”. Default settings on printer are the following values.

Network mode SimpleAP mode

SSID EPSON_Printer

Pass phrase 12345678

IP Address 192.168.192.168

When connecting to the printer is complete, setup the Wireless LAN using the

network setup tool, EpsonNet Config or EpsonNet Config (Web version).

For details about EpsonNet Config, see "Setup using EpsonNet Config" on page 102. For details about EpsonNet Config (Web version), see

on page 103

When setting the Wireless LAN is complete, restart the printer.

"Setup using EpsonNet Config (Web version)"

Chapter 3 Setup of the Printer

Bluetooth Interface

Pair the printer with your device using the Bluetooth function of the device or using other methods. Pairing the printer is also possible by using EPSON TM Bluetooth® Connector (Windows) or Epson TM Utility (iOS or Android).

• If the host computer and the printer are not connected on a continuous basis but rather connected every time the printer starts printing, some time may be needed for the printer to actually start printing after the host computer commands printing. This pause is the time required for processing the connection between the host computer and the printer, and it depends on the conditions of the environment where used.

• If data transfer from an application of the host computer has already been completed, data might remain in the Bluetooth module internal buffer. As such data remaining in the buffer might be lost when the connection is cut off, use the status or similar functions to check that transmitted data has been completely printed before cutting off the wireless connection.

• For detailed information about EPSON TM Bluetooth User’s Manual.

• The device name and passkey are editable with the TM-m30II Utility or Epson TM Utility.

• The Bluetooth security level has been set to "Middle" by default. For information on the Bluetooth

security settings, see

"Software Settings" on page 91.

Setting up from a Smart Device

Necessary Items

Prepare the following items.

• Device for setting: iOS or Android device

• Utility for setting: Epson TM Utility for iOS/Android

Running Epson TM Utility for iOS/Android

Run the Epson TM Utility.

® Connector, see the TM Bluetooth® Connector

Set from “Bluetooth Setup Wizard” in the menu.

Follow the on-screen instructions to complete the setup.

Setting up from a Windows Computer

Follow the procedure below and make the settings.

Have a Bluetooth wireless technology compatible computer ready.

Make sure you have installed TM Bluetooth® Connector.

Turn on the printer.

Start TM Bluetooth® Connector.

Select [Search all printers around this computer], and then click [Search].

Chapter 3 Setup of the Printer

If the printer has not detected after clicking the Search button, check the manufacturer of the Bluetooth software.

1. Open the Control Panel.

2. In the search box on the Control Panel, enter "Bluetooth", and then click Change Bluetooth settings.

3. In the Bluetooth Settings dialog box, click the Hardware tab, and then search for the Microsoft Bluetooth Enumerator. If it is not found, the Bluetooth software cannot detect the Epson Bluetooth printer, and you may not be able to connect to the computer.

Select the printer to be paired, and then click [Connect].

Chapter 3 Setup of the Printer

If the window to enter a passkey appears, enter a passkey and click [OK].

Select the port to be used from the pull-down list, and then click [OK].

The “Connection complete” window appears. Click [Test Buzzer] or [Test Printing] to

check operation.

Click [Back to Main screen] to return to the main window.

Click the “x” button of TM Bluetooth® Connector to exit.

• If “Error” is displayed when you click the [Search] on the TM Bluetooth® Connector, check

whether: *The Bluetooth adapter is installed to the computer. * Bluetooth is ON in the Windows settings.

• If the device is not displayed on the TM Bluetooth Status shows “ ” after pairing. Check whether: * The printer is not turned on.

Turn on the printe r. * The printer is 10 m or further away from the computer. * Confirm that there is no other wireless device, such as a microwave oven and cordless

telephone, that can interfere with the Bluetooth printer. * If the printer and the computer are placed in different rooms separated by a wall, move the

printer and/or the computer in the same room. * The printer may not be detected when the search time is short. Try search again with longer

search time. * While a computer and printer are communicating, the printer cannot be detected by other

computers. Confirm that the printer to be detected is not communicating with any

computer.

® Connector or the TM Bluetooth® Connector

Chapter 3 Setup of the Printer

Attaching the Power Switch Cover

By attaching the power switch cover supplied, you can prevent accidental operations of the power switch. You can press the power switch by inserting a sharp-pointed object in the holes on the power switch cover.

If an accident occurs with the power switch cover attached, unplug the power cord immediately. Continued use may cause fire or shock.

WARNING

Chapter 3 Setup of the Printer

Near-end detector (when the cover is open)

Near-end detector (when the cover is closed)

Enabling the Roll Paper Near-End Detection

When the "Roll paper near-end detection" function is enabled, the printer can detect that remaining amount of roll paper is low. To enable the function, use TM-m30II Utility or Epson TM Utility for iOS/Android.

• This function can be used only with a 80 mm width roll paper.

• Accurate detection of the roll paper near-end status is impossible because the shape of the core

varies from one roll paper to another.

Chapter 4 Advanced Usage

Advanced Usage

Software Settings

With the memory switches and customized values, which are software settings for this printer, you can set the various functions.

For an outline of the functions, see the following section. You can make/change the settings using the methods described in the table below, or using ESC/POS commands.

Item\Method

Receive buffer capacity ✔✔✔

BUSY condition

Auto line feed

USB power-saving function ✔✔✔

Release condition of receive buffer BUSY

Select paper out detector enabled for paper out signal output

Error signal settings

Memory Switches

Pre-feed before next print ✔✔✔

Roll paper near-end detection

Network tethering

User NV memory capacity ✔

NV graphics memory capacity

Paper width

Print density ✔✔✔

TM Utility for iOS,

for Android

✔✔✔

✔*1 ✔✔

✔✔✔

TM-m30II Utility

for Windows

Software

Setting Mode

✔

Print speed

Thai characters print mode ✔✔✔

Character code table defaults ✔✔

International character defaults

Interface selection ✔✔✔

Column emulation mode ✔✔✔

Customized Values

Command execution during offline

Amount of top margin by backfeed ✔✔✔

Interface switch waiting time ✔✔✔

Main connection interface

Autocutting after closing cover ✔✔✔

Paper reduction

Font A auto replacement

✔✔✔

✔✔

✔✔✔

✔

Chapter 4 Advanced Usage

Item\Method

Font B auto replacement

Font C auto replacement

Multi-tone print density ✔✔✔

Optional buzzer

Customized Values

Batch rotate print (Upside Down)

Communication condition of USB interface ✔✔

Communication condition of Bluetooth interface

Bluetooth communication interval during power

TM Utility for iOS,

for Android

✔✔

✔✔✔

TM-m30II Utility

for Windows

✔✔

Software

Setting Mode

✔

saving mode

*1 Available only with TM Utility for iOS.

• For information about how to use the software setting mode, see

page 109

• All the settings are available using the ESC/POS commands.

"Software Setting Mode" on

Functions

Receive buffer capacity

• 4KB (initial setting)

• 45 bytes

• The receive buffer capacity for the Bluetooth interface is 64 K bytes.

• The receive buffer capacity of the USB-A Device Charging connector is 8 K bytes.

BUSY condition

• Receive buffer full/Offline (initial setting)

• Receive buffer full

In either case above, the printer enters the BUSY state after power is turned on, and when a self-test is being run.

Auto line feed

• Normally disabled (initial setting)

• Normally enabled

Chapter 4 Advanced Usage

USB power-saving function

• Disabled

• Enabled (initial setting)

The USB power-saving function is valid only when the USB interface communication condition is set to the vendor-defined class and the system configuration is set so that the USB driver can support the USB power-saving function.

Release condition of receive buffer BUSY

• Releases when the remaining receive buffer capacity becomes 256 bytes (initial setting)

• Releases when the remaining receive buffer capacity becomes 138 bytes

This function is enabled only when Receive buffer capacity is set to 4KB.

Select paper out detector enabled for paper out signal output

• Roll paper out detector (initial settings)

• Disabled

Error signal settings

• Enabled (initial setting)

• Disabled

Pre-feed before next print

• Disabled (initial setting)

• Enabled

• When using this function, the top margin is approximately 10.5 mm.

• This setting becomes invalid if you change the "Amount of top margin by backfeed" setting from

the initial setting (9.5mm (no backfeed)).

Roll paper near-end detection

• Disabled (initial setting)

• Enabled

Network tethering

• Disabled (initial setting)

• Enabled

Chapter 4 Advanced Usage

Paper width

• 80mm (initial setting)

• 58mm

Print density

Selectable from 70% to 120% (5% increment)

Initial setting: 100%

Depending on the paper type, it is recommended to set the print density as shown in the table below for the best print quality.

Supported papers Print density

TF50KS-EY, TF60KS-E, PD160R, PD190R, P220AGB-1, AP45KS-ND, AP50KS-ND, KT55PF

P5047(48) 105%

KT48FA, KT55FA, KT48PF, P5047(55) 110%

When the print density level is increased, print speed may be reduced.

100%

Print speed

Selectable from levels 1 to 13 (Slow ~ Fast)

Initial setting: level 13

Depending on print conditions, such as print duty, print head temperature, and data transmission speed, print speed is automatically adjusted, which may cause white lines due to intermittent print (the motor sometimes stops). To avoid this, keep the print speed constant by setting it lower.

Thai characters print mode

• Thai 1 pass (initial settings)

• Thai 3 pass

Character code table defaults

Selectable from 43 pages including user defined page

Initial setting: PC437: USA, Standard Europe

International character defaults

Selectable from 18 sets

Initial setting: USA

Interface selection

• Bluetooth only

• Standard USB only

• Ethernet/Wi-Fi only

• USB-A - Device Charging only

• Enable all the interfaces (initial setting)

• Enable all the interfaces except for Bluetooth

If you want to connect a tablet and the printer via Bluetooth while charging the tablet through the USB connector (USB-A - Device Charging), select “Bluetooth only”. Be aware that the supply current in this case varies depending on the firmware version.

• 03.11A ESC/POS or later, or 03.11B ESC/POS or later: Maximum of 2.1 A on an iOS device, maximum of 1.5 A on an Android device

• Before 03.11A ESC/POS, or before 03.11B ESC/POS: Maximum of 0.5 A, regardless of the device

Also, charging may not be possible depending on the connected tablet. Please carry out thorough confirmation and evaluation before use.

Chapter 4 Advanced Usage

Column emulation mode

• 48/35 characters mode (standard mode) (initial setting)

• 42/32 characters mode

Command execution during offline

• Enabled (initial settings)

• Disabled

Amount of top margin by backfeed

• 2.0mm

• 9.5mm (no backfeed) (initial settings)

• Disable the automatic top logo setting when enabling backfeed.

• Even if the "backfeed" has been enabled, it is not performed during the self-test.

• If setting a top margin of 5 mm {0.2"} or less, confirm that no errors occur in your environment of

usage. Usage in a hot and humid environment or usage of paper that curls easily may increase the risk of paper jams.

• When the paper is fed backward, the paper may get wrinkled or smeared due to a slack in the roll. It is recommended to use thermal paper that has high resistance to abrasion.

• Make sure to feed the paper by at least 20 mm before moving the auto cutter. It the paper feed length is not enough, it may cause a paper jam.

You can specify values in 0.5mm steps if you use TM-m30II Utility or TM Utility for iOS/Android.

Interface switch waiting time

Select from 1 to 10 seconds (in intervals of 1 second)

1 second (initial setting)

Main connection interface

• Auto (interface that receives data first) (initial setting)

• USB

• Bluetooth

• Ethernet/Wi-Fi

• No main connection I/F

• When using this printer with multiple interfaces, make sure the interface that is always

connected to be set as the main connection.

• When using multiple interfaces, set the receive buffer capacity to 4 KB.

• You cannot use wired LAN and wireless LAN at the same time.

• When you do not use the Bluetooth function, set the Bluetooth security level to "Middle" or

"High" to prevent unauthorized access to the printer over Bluetooth. You can change the security level by using Epson TM Utility, TM-m30II Utility, or in the Interface Setup mode.

Chapter 4 Advanced Usage

• The displayed items vary depending on the interface configuration.

• For information about the function, see "Printing Using Multiple Interfaces" on page 30.

Autocutting after closing cover

• Cuts (initial setting)

• Does not cut

Paper reduction

Extra upper space reduction

• Disabled (initial setting)

• Enabled

Extra lower space reduction

• Disabled (initial setting)

• Enabled

Line space reduction rate

• Not reduced (initial setting)

• 25%

• 50%

• 75%

Chapter 4 Advanced Usage

Line feed reduction rate

• Not reduced (initial setting)

• 25%

• 50%

• 75%

Character height reduction

• Not reduced (initial setting)

• 25% reduction of inner spacing

• 50% reduction of inner spacing

• 75% reduction of inner spacing

• 75% reduction of inner spacing and shrinking the character height

Barcode height reduction rate

• Not reduced (initial setting)

• 25%

• 50%

• 75%

• The "75% reduction of inner spacing and shrinking the character height" setting is applied to

Font A and Font B characters only. Not applied to the other font characters such as Kanji.

• No reduction is applied to blank dot lines that exist in a graphic data.

• Reduced barcodes are not guaranteed to be correctly scanned. Make sure to check whether

they are properly read by a barcode reader that is actually used.

Font A auto replacement

• Does not replace (initial setting)

• Font B

• Font C

Font B auto replacement

• Does not replace (initial setting)

• Font A

• Font C

Font C auto replacement

• Does not replace (initial setting)

• Font A

Chapter 4 Advanced Usage

• Font B

Multi-tone print density

Selectable from 70% to 100% (5% increment)

Initial setting: 100%

Optional buzzer

• For information about how to connect the optional external buzzer, see "Connecting the

Optional External Buzzer" on page 79

• When the optional external buzzer is enabled, a cash drawer cannot be used. Be sure to disable it when you use a cash drawer.

Enables/disables

• Disabled (initial setting)

• Enabled

Buzzer frequency (Error)

• Does not sound

• Sounds 1 time

• Sounds continuously (initial setting)

Sound pattern (Autocut)

Chapter 4 Advanced Usage

Selectable from Patterns A to E

Initial setting: Pattern A

Buzzer frequency (Autocut)

• Does not sound

• Sounds 1 time (initial setting)

Sound pattern (Pulse 1)

Selectable from Patterns A to E

Initial setting: Pattern A

Buzzer frequency (Pulse 1)

• Does not sound

• Sounds 1 time (initial setting)

Sound pattern (Pulse 2)

Selectable from Patterns A to E

Initial setting: Pattern B

Buzzer frequency (Pulse 2)

• Does not sound

• Sounds 1 time (initial setting)

Batch rotate print (Upside Down)

• Disabled (initial setting)

• Enabled

Communication condition of USB interface

Class

• USB printer class (initial setting)

• USB vendor-defined class

This setting only applies to the USB connector (Type-B).

Communication condition of Bluetooth interface

• Device name (initial setting: TM-m30I-S_xxxxxx)

• Passkey (initial setting: 0000)

• Security (initial setting: Low)

• Auto Re-Connect with iOS device (initial setting: Enabled)

The device name is initially set to TM-m30II-S_xxxxxx. (xxxxxx refers to the last 6 digits of the serial number labeled on the back of your printer.)

Chapter 4 Advanced Usage

Bluetooth communication interval during power saving mode

• Level 1 (Standard) (Initial setting)

• Level 2 (Short)

By changing the setting to "Level 2 (Short)," you can shorten the time until printing begins or the time until information is shown on the customer display connected to the printer. However, because the communication frequency increases, the power consumption of the printer and the host also increases. Also, depending on the host, this setting may not be enabled, and the host-specified communication interval may be used.

100

Epson TM-m30II-S Technical Reference Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

For Safety

Key to Symbols

Warnings

Cautions

Restriction of Use

Note about interference

Open Source Software License

About this Manual

Aim of the Manual

Manual Content

Contents

Product Overview

Features

Tablet can be directly mounted to the printer

Printing

Handling

Software

Environment

Others

Product Configurations

Accessories

Options

Part Names and Functions

Front

Rear

Bottom

Panel LED

Connectors

Online and Offline

Online

Offline

Status and Errors

Status Display

Bluetooth Connection Status

Network Connection Status

Error Status

Automatically Recoverable Errors

Recoverable Errors

Unrecoverable Errors

NV Memory (Non-Volatile Memory)

NV Graphics Memory

User NV Memory

Memory Switches (customized values)

R/E (Receipt Enhancement)

Maintenance Counter

Simple Setup for Wireless LAN

Useful Functions for Smart Devices

QR Code

Printing Using Multiple Interfaces

Setup of the Tablet

Flow of Setup

Tablets that Can be Mounted to the Printer

Outline Drawing for Mounting Tablets

Front tablet

Rear display

Preparation of Tablet and Display

Spreading a Sheet of Soft Material over a Work Table

Cleaning the Back Side of the Tablet and Display

Hexagonal Spanner

Attaching the Attachment to the Front Tablet

Removing the Bottom Cover

Preparing for Mounting the Front Tablet

Mounting the Rear Display

Mounting the DM-D70

Orientation of the DM-D70

Landscape Orientation

Portrait Orientation

Disassembling the DM-D70

Mounting the DM-D70 to the Printer

Attaching the Bottom Cover

Mounting/Dismounting the Front Tablet

Mounting the Front Tablet

Adjusting the Angle of the Front Tablet

Dismounting the Front Tablet

Mounting/Dismounting the Rear Display

Mounting the Rear Display