Epson Stylus Pro 7880, Stylus Pro 9880 Warranty Statement
®
EPSON
Limited Warranty Program for the Epson Stylus® Pro 24- and 44-inch Wide Format Printers
Preferred
SM
Priority
Technical Support
Toll-Free
Phone Number
Security and
Peace of Mind
On-Site Repair
Please open this booklet and record your unique Unit ID Number.
You will need it to take full advantage of the Preferred Warranty.
CPD-24359
®
EPSON
Limited Warranty Program for the Epson Stylus® Pro 24- and 44 -inch Wide For mat Printers
Preferred
SM
Welcome and Congratulations
Congratulations on your purchase of the Epson Stylus® Pro 24- and 44-inch
Wide format ink jet printer. Your printer is designed to provide consistent high
quality output in the demanding professional graphics environment. To ensure
your complete satisfaction with its performance, Epson® is pleased to include
the Epson PreferredSM Limited Warranty Plan described in this document. This
document applies to the following printer model(s) (all configurations): Stylus
Pro 7880 and 9880.
This one-year limited warranty plan includes priority toll-free technical phone
support and on-site hardware service for your printer. Should you have a
question or experience a problem with your printer, simply call the exclusive
Epson Preferred toll-free number, select the technical support option, and
enter your Unit ID Number as described in this booklet. Please have your
Serial Number available for the answering technical support specialist. Since
it’s an exclusive number, your call will be answered promptly.
Please review the information contained in this booklet. You’ll find your
personal Unit ID Number and the exclusive Epson Preferred toll-free number.
You’ll need these numbers to take advantage of our Preferred Service. You’ll
find our complete terms and conditions for this one-year limited warranty at
the end of this booklet, under “Terms and Conditions – Limited Warranty for
Commercial Products.”
Once again, congratulations and welcome to the Epson Preferred Family.
Purchasing Extended Service:
the Epson Preferred Plus Service
and Support Plan
The Epson Preferred Limited Warranty Plan offers premium warranty service for
one year. We’d like to inform you of the opportunity to extend that premium
level of service through the Epson Preferred Plus Service and Support Plan
– Epson’s extended service contracts for the Epson Stylus Pro 24- and 44-inch
Wide format printers. Just purchase the Preferred Plus Service and Support
Plan and you’ll continue to have the same service and support we provide
under the limited warranty, including access to our toll-free priority technical
support line and our on-site hardware service.
You may purchase a two-year or one-year Preferred Plus Service and Support
Plan. The conditions for purchase are stated immediately below.
Two-Year Preferred Plus Option:
This plan is available for purchase only during the one-year limited warranty
period. It provides you with two additional years of service after the end of your
original warranty, for a total of three years of coverage. No renewal of extended
service is available after that time.
One-Year Preferred Plus Option:
This plan is available for purchase during the one-year limited warranty period,
and, under certain conditions, after that period.
Purchase During the One-Year Warranty Period
If you purchase our one-year extended service plan during the warranty period,
the plan provides you with one additional year of service after the end of
your original warranty, for a total of two years of coverage. Epson may at its
discretion allow you to renew your extended service for one additional year (for
three years of total coverage), subject to the conditions described in the next
paragraph. No further renewal of extended service is available after that time.
®
EPSON
Limited Warranty Program for the Epson Stylus® Pro 24- and 44 -inch Wide For mat Printers
Preferred
SM
In order to qualify for a one-year renewal of extended service, your printer must still
have at least 40% of the manufacturer-specified carriage motor life remaining. The
information on the remaining carriage motor life can be obtained from the printer
Control Panel by pressing the Menu button: Menu > Printer Status > Service Life.
At least two stars (of the printer’s original five stars) must be displayed. Even if the
printer has sufficient carriage motor life, Epson may still at its discretion not allow
renewal based on the printer’s service and usage history.
Purchase After the One-Year Warranty Period
Epson may at its discretion allow you to purchase our one-year extended service
plan after expiration of your printer’s original warranty period, subject to the
conditions described below. No renewal is available after that one year of extended
service.
In order to qualify for purchase of our one-year plan after expiration of the warranty:
• The printer must be no more than two years old based on initial shipment data
from Epson’s warehouse.
• The printer must still have at least 40% of the manufacturer-specified carriage
motor life remaining. See above (under “Purchase During the One-Year Warranty
Period”) for how to check this.
• At your expense, maintenance service (or, if the printer is currently malfunctioning,
then a time and material repair) must be performed by an Epson Authorized
Customer Care Center, to be sure that the printer is in good working condition
and meets Epson’s field repair specifications. The one-year Preferred Plus Service
and Support Plan must be purchased within 30 days of this service or repair.
You can obtain detailed terms and pricing information, and purchase a one- or twoyear Preferred Plus Service and Support Plan, from your participating Epson Stylus
Pro dealer or from the Epson StoreSM at http://www.epson.com.
Loading...