Epson Stylus Pro 4000 User Guide
EPSON Stylus® Pro 4000
PRINTER GUIDE
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO
EPSON CORPORATION. The information contained herein is designed only for
use with these EPSON printers. EPSON is not responsible for any use of this information as applied to other
printers.
Trademarks
EPSON, EPSON Stylus, EPSON ESC/P, and MicroWeave are registered trademarks of SEIKO EPSON
CORPORATION.
Photo Enhance and EPSON UltraChrome are trademarks, and EPSON Preferred and EPSON Store are service
marks, of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
The E
NERGY STAR emblem does not represent EPA endorsement of any product or service.
Legal Notices
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.
Printed on recycled paper.
© 2004 Epson America, Inc. 9/04 CPD-17009R1
2
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
3
4
5
C
ontents
Introduction 9
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . .9
Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1 Handling Paper and Other Media 17
Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Guidelines for Using EPSON Media . . . . . . . . . . . . . . . . . . . . . . . 18
Using Cut Sheet Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Cut Sheet Paper Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Loading Paper in the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the Front Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . .27
Using the Top Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Loading the Paper onto the Spindle . . . . . . . . . . . . . . . . . . . . . . . . 33
Placing the Paper in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Removing Paper from the Spindle . . . . . . . . . . . . . . . . . . . . . . . . . 37
Switching Between 2-Inch and 3-Inch Roll Paper . . . . . . . . . . . . . 37
Cutting Paper Manually with the Built-in Cutter . . . . . . . . . . . . . . 38
Printing Trim Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . .39
Optimizing the Settings for Your Paper . . . . . . . . . . . . . . . . . . . . . . . .40
Creating Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Selecting Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
5
6 | Contents
2 Printing with EPSON Drivers for Macintosh 43
Printing in Macintosh OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Choosing Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Borderless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Choosing Color Management and Paper Configuration Options . . 50
Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . 53
Monitoring Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Checking Ink Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Sharing Your Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . 57
Printing in Macintosh OS 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Choosing Page Setup Options for Cut Sheet Printing . . . . . . . . . .58
Choosing Page Setup Options for Roll Paper and
Borderless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Recommended Settings for Borderless Printing . . . . . . . . . . . . . . . 62
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Choosing Advanced Print Options . . . . . . . . . . . . . . . . . . . . . . . . . 65
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Monitoring Your Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Selecting Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . .71
Sharing Your Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . 73
3 Printing with EPSON Drivers for Windows 75
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Choosing Paper and Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Choosing Cut Sheet Paper Options . . . . . . . . . . . . . . . . . . . . . . . . 78
Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Borderless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Choosing Advanced Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Using the Progress Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Setting Monitoring Preferences and Optimizing Print Speed . . . . .88
Sharing Your Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
-6
Contents | 7
4 Maintaining and Transporting the Printer 93
Checking Printer Status and Part Life . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Printing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Viewing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . .96
Running a Power Cleaning Cycle . . . . . . . . . . . . . . . . . . . . . . . . . .98
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Performing Additional Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . 105
Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Using the Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Replacing the Paper Cutter Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Replacing the Maintenance Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . 112
Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . 113
Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . . . . . . 113
Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
5 Solving Problems 115
Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . .116
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Solving Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . . 125
Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Clearing Roll Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Clearing Paper Tray Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Clearing Paper Jams from the Manual Feed Slots . . . . . . . . . . . . . 131
-7
8 | Contents
A Installing the Optional Print Server Card 133
Removing the Print Server Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
B Specifications 135
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Operating Depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Weight
Packing Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . 137
Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Index 141
-8
9
Introduction
This Printer Guide provides important information on using your printer,
selecting paper, and replacing ink cartridges. It also tells you how to
maintain your printer to keep it working at its best, and provides
troubleshooting tips in case you have a problem.
For additional information, see the following:
• The Start Here sheet shows how to set up your printer and install the
software.
• The video CD-ROM, Mastering Your Printer, offers expert advice on
®
printing from Adobe
Photoshop,® optimizing print quality, and
performing basic operations.
• The Quick Reference Guide provides a handy summary of procedures for
daily use and printer maintenance—loading paper, replacing ink
cartridges and other components, checking and aligning the print head,
and understanding error messages. Attach it to your printer for easy
reference.
• The electronic Reference Guide on the CD-ROM provides additional
information about the printer, drivers, and utility software. You can read
®
the guide using a web browser, such as Netscape
Microsoft
®
Internet Explorer, versions 4.0 or later.
Navigator® or
Warnings, Cautions, Notes, and Tips
These symbols are used in this book:
WARNINGS must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional hints on how to get the most out of your printer.
9
10 | Introduction
Tip: Check the EPSON
Pro Graphics web site at
http://prographics.epson.
com for new accessories
and options that may
become available.
Options and Accessories
Your EPSON Stylus® Pro 4000 offers these optional upgrades and
accessories:
Optional equipment and software
Option Part number
EPSON Stylus Pro 4000 Printer Cabinet Stand C4000STAND
Internal 10/100 BaseTX (Ethernet
(interface card)*
Paper Roller Spindle (Normal Tension) — 2- or 3-inch C12C811171
Paper Roller Spindle (High Tension) — 2- or 3-inch C12C811191
One- and two-year extended warranties EPP40EX1 (1-year)
* See Appendix A for details.
In addition, you can order these user-replaceable items:
Consumables and user-replaceable parts
Part Part number
Replacement Ink Maintenance Tank* C12C890071
Replacement Printer Cutter Blade** C12C815291
Ink Cartridges See page 102 for a
Paper (roll and sheet) See pages 19 and 31
™
) Type-B Print Server
C12C824052
EPP40EX2 (2-year)
complete listing.
for complete listings.
* See page 109 for details.
** Replaces the blade for the printer’s built-in cutter (see page 107).
You can purchase optional equipment and software, ink cartridges, paper,
and manuals from EPSON
EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please
SM
®
at (800) 873-7766, or you can visit the
call (800) 463-7766 for dealer referral.
Check the EPSON Pro Graphics web site at http://prographics.epson.com
for new accessories and options that may become available.
10
Tip: If you experience
difficulty with the
toll-free line or your
Unit ID number, call
(562) 276-1305.
Introduction | 11
Where To Get Help
EPSON provides technical support and information on the installation,
configuration, and operation of professional printing products through the
EPSON Preferred Protection Plan. Dial (888) 377-6611, 6
Pacific Time, Monday through Friday. Support hours and days are subject
to change without notice.
Before you call, make sure you have your Unit ID number, which is
included with the EPSON Preferred Protection Plan information that came
with your printer. You’ll also need your printer serial number and proof of
purchase.
EPSON also provides technical assistance 24 hours a day through the World
Wide Web. You can reach EPSON Support at http://support.epson.com. At
this site, you can download drivers and other files, look at product
documentation, access troubleshooting information, and receive technical
advice through e-mail.
You can purchase ink cartridges, paper, and accessories from EPSON at
(800) 873-7766, or by visiting the EPSON Store at www.epsonstore.com
(U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.
SM
AM to 6 PM,
Macintosh System Requirements
To use your printer in either a stand-alone or peer-to-peer network
®
environment, your Macintosh
listed below:
• OS 9.2.2 or OS X 10.2.8 or later
• 1.0 GHz or higher processor recommended
• At least 512MB of RAM
• At least 60MB of free hard disk space to install the software, and at least
2GB of free hard disk space for processing files (8GB or more available
hard disk space recommended)
• Quad-speed (4×) or faster CD-ROM or DVD drive for installing the
printer software
11
system should include the requirements
12 | Introduction
Caution: Using an
improperly shielded
cable—especially a
cable more than 10 feet
long—may cause the
printer to malfunction.
•
For USB connection: a compliant USB port and a shielded USB “AB”
cable from Series A (computer) to Series B (printer), up to 10 feet
long
For IEEE 1394 (FireWire
®
) connection: a shielded IEEE 1394 cable up
to 10 feet long
For network connection: the optional Ethernet card (described on
page 10) and a compatible cable
Windows System Requirements
To use your printer in either a stand-alone or peer-to-peer network
environment, your system should include the requirements listed below:
• IBM
®
-compatible PC with a Pentium® IV 1 GHz or higher processor
recommended
• For USB connection: PC with USB port running Windows
®
98 SE
(factory installed), Me, 2000, or XP
For IEEE 1394 connection: PC with FireWire port running
Windows Me, 2000, or XP
For 10/100 Base TX Ethernet connection: Ethernet equipped PC
running Windows 98, Me, NT 4.0, 2000, or XP
• At least 512MB of RAM
• At least 100MB of free hard disk space to install the software, and at
least 2GB of free hard disk space for processing files (8GB or more
available hard disk space recommended)
• Quad-speed (4×) CD-ROM or DVD drive for installing the printer
software
• For USB connection: a Windows-compliant USB port and a shielded
USB “AB” cable from Series A (computer) to Series B (printer), up to
10 feet long
For IEEE 1394 (FireWire) connection: the optional IEEE 1394 port
(described on page 10) and a shielded IEEE 1394 cable up to 10 feet
long
For network connection: the optional Ethernet interface card (described
on page 10) and a compatible cable
12
Introduction | 13
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has determined that this product
meets the ENERGY STAR guidelines for energy efficiency.
The EPA ENERGY STAR Office Equipment program is a voluntary
partnership with the computer and office equipment industry to promote
the introduction of energy-efficient personal computers, monitors, printers,
fax machines, and copiers in an effort to reduce air pollution caused by
power generation.
Important Safety Instructions
Before using your printer, read the following safety instructions to make sure
you use the equipment safely and effectively.
• The printer weighs about 85 lb (without ink or paper), and should be
lifted by two people.
• When setting up the printer, make sure you have enough space around
it, as shown below. You may need more space behind the printer if you
print on large sheets of heavy stock or posterboard.
15.7 in.
5.9 in.
5.9 in.
• Do not place the printer on an unstable surface or near a radiator or
14.8 in.
heating vent. Avoid areas subject to rapid changes in temperature and
humidity or shock and vibrations.
• Do not place the printer near a window or in direct sunlight. Bright
light can interfere with the paper sensors, causing paper jams and related
problems.
13
14 | Introduction
•
Do not store paper or other material on top of the printer. Doing so can
interfere with the paper sensors.
• Keep the entire system away from potential sources of electromagnetic
interference, such as loudspeakers or the base units of cordless
telephones.
• Place the printer on a flat surface. It will not operate properly if it is
tilted or at an angle.
• If you use a stand, make sure it can support at least 110.3 lb (50 kg)
• Do not block or cover the openings in the printer case or insert objects
through the slots.
• Use only the type of power source indicated on the label.
• Connect all equipment to properly grounded power outlets. Avoid using
outlets on the same circuit as photocopiers or air control systems that
regularly switch on and off. Do not use outlets controlled by wall
switches or timers.
• Place the printer near a wall outlet where the plugs can be easily
unplugged.
Caution: Always turn
the printer off using the
P power button. When
you press this button,
POWER OFF appears on
the LCD panel. Do not
unplug the printer or turn
off the power to the
printer until the panel
shuts off. This ensures
that the print head is
safely capped.
Placez l’imprimante près d’une prise de contacte où la fiche peut être
débranchée facilement.
• Do not let the power cords become damaged or frayed.
• If you use an extension cord with the printer, make sure the total ampere
rating of the devices plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet’s
ampere rating.
• Turn off and unplug the printer before cleaning. Clean with a damp
cloth only. Do not spill liquid on the printer.
• Except as specifically explained in the documentation, do not attempt to
service the printer yourself. Opening or removing those covers that are
marked “Do Not Remove” may expose you to dangerous voltage points
or other risks. Refer all servicing in those compartments to service
personnel.
14
Introduction | 15
•
Power down the printer from the control panel, unplug the printer, and
refer servicing to qualified service personnel under the following
conditions:
If the power cord or plug is damaged; if liquid has entered the printer; if
the equipment has been dropped or the case damaged; if the printer does
not operate normally or exhibits a distinct change in performance.
Adjust only those controls that are covered by the operating instructions.
Ink Cartridge Safety Instructions
• Do not put your hand inside the printer or touch the cartridges during
printing.
• To avoid damaging the printer, do not move the print head by hand.
• Under normal circumstances, ink will not come out of the cartridge. If it
does get on your skin, wash it off with soap and water. If it gets in your
eyes, flush them immediately with water.
• Keep ink cartridges out of the reach of children and do not drink the
ink.
• Do not store ink cartridges at high or freezing temperatures. Keep
cartridges away from direct sunlight. Store cartridges in a cool, dark
location.
• Do not dismantle the ink cartridges or try to refill them. This could
result in damage to the print head.
• Do not touch the ink supply port or surrounding area, or the green IC
chip on the side of the cartridge. This may affect normal operation and
printing.
15
16 | Introduction
16
17
Chapter 1:
Handling
Paper and
Other Media
Note: You can purchase
additional roll paper
spindles and other
accessories or options
from the EPSON Pro
Graphics web site
(http://prographics.epson.
com) or your authorized
EPSON dealer.
The EPSON Stylus Pro 4000 prints on a variety of media, including roll
paper and cut sheets up to 17 inches wide. You can also use heavy stock,
such as posterboard up to 59 mil (1.5 mm) thick, via the straight-through
paper path.
This chapter includes the following information:
• Selecting media for your printer
• Printing on EPSON media
• Using cut sheet paper
• Using roll paper
• Loading paper manually
• Optimizing the settings for your paper
Selecting Media for Your Printer
You can print on most types of coated, glossy, plain paper, and other media.
An optional high-tension spindle is also available for printing on certain roll
media such as EPSON UltraSmooth Fine Art Paper and Textured Fine Art
Paper. The spindle applies tension to keep the paper tightly wound.
The following table shows the paper sizes you can use:
Supported paper sizes
Roll paper Cut sheets
Size 8 to 17 in. wide
(203 to 432 mm)
Maximum
external roll
diameter
Thickness 3.15 to 19.7 mil (0.8 to 0.5 mm) 3.15 to 59 mil (0.8 to 1.5 mm)
2 in. core: 4 in. (103 mm)
3 in. core: 6 in. (150 mm)
8 × 10 in. up to 17 × 22 in.
—
Always test samples of paper stock in the printer before purchasing large
quantities or printing large jobs. When you use non-EPSON paper or other
media, you may need to adjust various settings and create special paper
configurations. See page 41 for instructions.
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18 | Handling Paper and Other Media
Guidelines for Using EPSON Media
Follow these guidelines, as well as those included in your paper package,
when printing on EPSON paper and other media:
• Avoid touching the printable surface with your bare hands. Fingerprints
may affect print quality. Handle media by the edges or use cotton
gloves.
• Always choose the correct Media Type setting in your printer driver
software before you send your job. See page 48 (Mac OS X), page 63
(Mac OS 9), or page 76 (Windows) for instructions.
• Always select the correct paper source (roll or sheet) in both the printer
driver software and on the printer’s control panel. See page 45
(Mac OS X), page 58 (Mac OS 9), or page 78 (Windows) for
instructions on selecting the paper source in your printer software.
• Keep unused media in its original packaging and store it in a cool, dry
place to maintain quality. Avoid storing your printouts where they will
be exposed to high temperature, humidity, or direct sunlight.
Using Cut Sheet Paper
You can print on many types of cut sheet paper and other media.
The EPSON Stylus Pro 4000 accepts sheets ranging from 8 × 10 inches to
17× 22 inches.
Follow these additional guidelines for cut sheet paper:
• You can leave your roll paper on the spindle when you print on cut
sheets; make sure it is removed from the paper path and rolled up.
• Store sheet media on a flat surface in its original package.
• If you need to add paper to the tray, first remove all the paper and then
add to the stack that you removed.
• Use the 250 Media Type setting for 17" × 22" sheets.
• If you’re using fine art paper or other thick media, you need to load it
manually, as described on page 27.
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Handling Paper and Other Media | 19
Note: Check the EPSON
Pro Graphics web site
(http://prographics.epson.
com) or your authorized
EPSON dealer for other
media that may be
available.
EPSON papers, which are specially designed for the inks used in the printer,
ensure high-quality results. The following table lists the product codes for
the EPSON cut sheet media available for your printer.
EPSON cut sheet media
Paper type Weight Thickness Size Code
Photo Quality Ink Jet Paper 28 lb 4.9 mil 8.5" × 11" S041062
8.3" × 11.7" S041061
11" × 17" S041070
13" × 19" S041069
16.5" × 23.4" S041079
17" × 22" S041171
Premium Glossy Photo
Paper (Load in top manual
slot only.)
Premium Luster Photo
Paper
240 gsm 10 mil 8.5" × 11" S041405
10.4 mil 8.5" × 11" S041286
11" × 17" S041290
11.7" × 16.5" S041288
13" × 19" S041289
11.7" × 16.5" S041406
13" × 19" S041407
Premium Semigloss Photo
Paper
Enhanced Matte Paper 192 gsm 10 mil 8.5" × 11" S041341
Proofing Paper Commercial
Semimatte
Watercolor Paper Radiant White
Velvet Fine Art Paper (Load
in top manual slot only.)
UltraSmooth Fine Art
Paper* (Load in front
manual slot only.)
* Choose the Watercolor Paper - Radiant White Media Type setting.
155 gsm 6.5 mil 13" × 19" S041744
190 gsm 11.5 mil 13" × 19" S041351
260 gsm 19 mil 8.5" × 11" S041636
325 gsm 21 mil 13" × 19" SP91209
10.4 mil 8.5" × 11" S041331
13" × 19" S041327
11.7" × 16.5" S041343
13" × 19" S041339
13" × 19" S041637
17" × 22" SP91210
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20 | Handling Paper and Other Media
Cut Sheet Paper Paths
In addition to the paper tray, two paper paths are available for manual
feeding of special media. Make sure you use the correct paper path for
EPSON media, as listed below:
Paper tray
•
Premium Semigloss Photo Paper
• Premium Luster Photo Paper
• Photo Quality Ink Jet Paper
• Proofing Paper Semimatte
• Enhanced Matte Paper
• Watercolor Paper - Radiant White
• Plain Paper
Top manual feed slot
•
Premium Glossy Photo Paper
• Premium Semigloss Photo Paper
• Premium Luster Photo Paper
• Photo Quality Ink Jet Paper
• Proofing Paper Semimatte
• Enhanced Matte Paper
• Watercolor Paper - Radiant White
• Velevet Fine Art Paper
• Plain Paper
Front manual feed slot
•
Smooth Fine Art Paper
• Textured Fine Art Paper
• Enhanced Poster Board
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Handling Paper and Other Media | 21
Loading Paper in the Paper Tray
You can load up to 250 sheets of plain paper in the tray. The following table
lists the paper tray capacity for various types and sizes of EPSON paper:
EPSON cut sheet paper capacity
Loading
Paper type Size
Photo Quality Ink Jet Paper 8.5" × 11" 200
capacity
11" × 17"
13" × 19"
17" × 22" 50
Premium Semigloss Photo Paper 8.5" × 11" 100
13" × 19" 50
Premium Luster Photo Paper 8.5" × 11" 100
11.7" × 16.5"
13" × 19"
Enhanced Matte Paper 8.5" × 11" 100
11.7" × 16.5"
13" × 19"
Proofing Paper Commercial Semimatte 13" × 19" 50
Watercolor Paper - Radiant White 13" × 19" 20
100
50
50
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22 | Handling Paper and Other Media
Follow these steps to load cut sheets in the paper tray:
1. Make sure the printer is turned on, then press the Paper Source
button until the sheet icon
2. Extend the paper tray and paper tray cover.
3. Lift up the paper tray cover.
appears on the LCD display.
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Handling Paper and Other Media | 23
4. Flip up the paper guide roller and slide the edge guide all the way to the
left.
5. Clean the inside of the paper tray to remove any dust. Dust may affect
printout quality.
6. Thumb through a stack of paper, then gently tap it on a flat surface to
even the edges.
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24 | Handling Paper and Other Media
Note: When you need to
add sheets, first remove
all the paper and then add
to the stack that you
removed.
7. Load the sheets with the printable side down, in the portrait orientation
(short edge first). Place the paper all the way back in the paper tray and
next to the right edge.
Make sure the stack of paper fits under the arrow on the left edge guide.
8. Adjust the edge guide and length of the paper tray.
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Handling Paper and Other Media | 25
If you’re printing on letter size paper, raise the paper guide and push it
against the end of the paper stack.
9. Flip the paper guide roller down onto the stack of paper.
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26 | Handling Paper and Other Media
Note: Make sure the roll
paper support on the
paper tray cover is not
raised.
10. Replace the paper tray cover and adjust its length.
11. Extend the paper tray cover if necessary to support your printouts.
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Handling Paper and Other Media | 27
Using the Front Manual Feed Slot
If you want to print on fine art paper, posterboard, or other media
19 to 59 mil (0.5 to 1.5 mm) thick, you need to use the manual feed slot.
This provides a straight-through paper path. Be sure to allow enough room
behind the printer so the paper is not bent when it feeds into printing
position.
1. Make sure the printer is turned on, then press the Paper Source
button until the sheet icon
2. Release the paper lever.
appears on the LCD display.
3. Open the top cover.
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28 | Handling Paper and Other Media
4. Insert the sheet face-up.
5. Push the sheet under the gray feed rollers.
Gray
feed
rollers
6. Align the edge of the paper with the
OTHER mark on the paper tray
cover. For longer sheets, make sure you align the right edge of the sheet
with the vertical mark on the tray cover, next to the arrow.
Then close the top cover.
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Handling Paper and Other Media | 29
7. Return the paper lever to the secured position. The printer automatically
feeds the paper into printing position.
8. Extend the paper tray and cover if necessary to support the sheet as it
comes out of the printer. Make sure the roll paper support is not raised.
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30 | Handling Paper and Other Media
Using the Top Manual Feed Slot
You must use the top manual feed slot for EPSON Premium Glossy Photo
Paper and Velvet Fine Art Paper. You can also use this feed slot for other
types of paper, as listed on page 20.
1. Make sure the printer is turned on, then press the Paper Source
button until the sheet icon
2. Align the sheet with the right edge of the slot and insert it until it meets
resistance.
appears on the LCD display.
The printer automatically feeds the sheet into printing position.
3. Extend the paper tray and cover if necessary to support the sheet as it
comes out of the printer. Make sure the roll paper support is not raised.
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