Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) Damage to equipment.
DANGERSignals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing
procedures preceded by DANGER Headings.
WARNINGSignals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR
REPAIR PROCEDURES.
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL
ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK.
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL
INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER
SUPPLY AND OTHER ELECTRONIC COMPONENTS.
4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURY FROM METAL PARTS WITH
SHARP EDGES.
WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING
PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO
THE POWER SOURCE.
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR
REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC
WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECONDSOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.
6. WHEN AIR DUSTER IS USED ON THE REPAIR AND THE MAINTENANCE WORK, THE USE OF THE AIR DUSTER PRODUCTS CONTAINING
THE INFLAMMABLE GAS IS PROHIBITED.
About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Manual Configuration
This manual consists of six chapters and Appendix.
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.OPERATING PRINCIPLES
Describes the theory of electrical and mechanical operations of the
product.
CHAPTER 3.TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 4.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling
the product.
CHAPTER 5.ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 6.MAINTENANCE
Provides preventive maintenance procedures and the lists of Epsonapproved lubricants and adhesives required for servicing the product.
CHAPTER 7.APPENDIX
Provides the following additional information for reference:
• Connectors
• Routing
• ASP List
• Exploded Diagrams
• Circuit Diagrams
Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional
information on a specific topic or to warn of possible danger present during a
procedure or an action. Be aware of all symbols when they are used, and always read
NOTE, CAUTION, or WARNING messages.
Indicates an operating or maintenance procedure, practice or condition
that is necessary to keep the product’s quality.
Indicates an operating or maintenance procedure, practice, or condition
that, if not strictly observed, could result in damage to, or destruction of,
equipment.
May indicate an operating or maintenance procedure, practice or
condition that is necessary to accomplish a task efficiently. It may also
provide additional information that is related to a specific subject, or
comment on the results achieved through a previous action.
Indicates an operating or maintenance procedure, practice or condition
that, if not strictly observed, could result in injury or loss of life.
Indicates that a particular task must be carried out according to a certain
standard after disassembly and before re-assembly, otherwise the quality
of the components in question may be adversely affected.
between Photo and Matte black depending on the driver selection while utilizing the same
physical ink channel.
Black, Cyan, Magenta, Yellow, Light Cyan, Light Magenta
(Refer to Table 1-1 for the alignment sequence of the
cartridges)
Borderless printing
Silent paper feeding
Automatic bottom processing
L/4 x 6 Photo high-speed printing
Auto nozzle check
Auto Bi-d adjustment
Refer to Table 1-3
Table 1-1. Cartridge Alignment Sequence
Row 1Row 2Row 3Row 4Row 5Row 6Row 7Row 8Row 9
Matte
Black
(MK)
Switched by an Ink
Photo
Black
(PK)
Selector
Light
Black
(LK)
Light
Light
Black
(LLK)
Cyan
(C)
Magenta
(M)
Light
Cyan
(Lc)
Light
Magenta
(Lm)
Yellow
(Y)
Table 1-2. Dot Size
Dot SizeL (pl)M (pl)S (pl)
VSD122.213.86.6
VSD213.25.93.5
VSD3----3.5
Economy22.2----
Table 1-3. Printing Speed and Area (Alphanumeric Characters)
ItemSpecifications
Character quality
Character pitch
Printing area
Printing speed
Fine
10 CPI
167 digits
280 cps
Table 1-4. Printing Speed and Area (Graphic Mode)
Horizontal Resolution
(dpi)
360 441.8 mm (17.39 inch)6,262280 cps
720 441.8 mm (17.39 inch)12,524280 cps
1440 441.8 mm (17.39 inch)25,047280 cps
2880 441.8 mm (17.39 inch)50,094280 cps
Note *:Includes margins that bleed off the edges of paper. (max. 5 mm for both home and the opposite
sides.)
Maximum Printing Area*Printable Dots Printing Speed
PRODUCT DESCRIPTIONBasic Specifications11
EPSON Stylus Pro 3800/3800C/3850Revision A
1.2.2 Electric Specifications
Item
100/120V Model220/240V Model
Rated voltage100 to 120 VAC220 to 240 VAC
Input voltage range90 to 132 VAC198 to 264 VAC
Rated frequency50 to 60Hz
Input frequency range49.5 to 60.5Hz
Rated current0.6 A0.3 A
OperatingApprox. 25 WApprox. 25 W
Power
consumption
Low-power mode
*
Approx. 5 WApprox. 5.5 W
S/W turned OFFApprox. 0.3 WApprox. 0.4 W
Insulation resistance
Dielectric strength
10 M: or more
(between AC line and chassis at 500 VDC)
1.0 kVrms AC for 1 min. or 1.2 kVrms AC for 1 sec.
(between AC line and chassis)
Leak current0.25 mA or less
Conforms to International Energy Star Program
Compliance with regulations
Note *:Shifting to low-power mode takes 15 min.
(Category: conforms to the harmonic restraint measure
guideline)
Conforms to VCCI Class B
Specification
1.2.3 Environmental Characteristics
TEMPERATURE/HUMIDITY
ConditionTemperature
*2
Operating10 to 35 °C20 to 80 %
before unpacking-20 to 60 °C*
Storage*
Note "*1": Includes condition during transportation.
1
after unpacking-20 to 40 °C*
"*2": The combined temperature and humidity conditions must be within the blue-shaded range
shown in Figure 1-2.
"*3": Within 1 month under 40°C, within 120 hours under 60°C.
Humidity (%)
80
3
3
32
60
55
20
Humidity*2
(non condensation)
5 to 85 %
5 to 85 %
Normal
ambient
environment
The printer
allowable range
10 15
25
27
3540
Temperature (°C)
Figure 1-2. Temperature/Humidity Range
PRODUCT DESCRIPTIONBasic Specifications12
EPSON Stylus Pro 3800/3800C/3850Revision A
RESISTANCE TO VIBRATION/SHOCK
VibrationShock
Operating0.15G, 10 to 55Hz1G, within 1ms
Storage0.50G, 10 to 55Hz2G, within 2ms
C A U T I O N
When transporting the printer, the print head must be capped,
and the ink cartridges must be removed.
If the print head is not capped with the power turned off, turn
the printer on with the ink cartridges installed, then turn it off
after confirming the print head is capped.
1.2.4 Reliability/Durability
ItemTarget
Until any one of the following conditions is met.
Operating life of the printer
MPBF
MTBF
Battery life5 to 10 years
Extension of normal TCL
generation time
Simultaneous use of CL timer T1
and FL timer Tf
Periodical flushingEvery 1 hour
Note "*1": A4-sized paper, ECMA Pattern printing
"*2": Approx. 5% coverage
"*3": Total print time of 850 hours in normal ambient temperature, approx. 10% coverage.
(POH = Power on hours)
• 12,000 pages (A2 plain paper fine mode)
• 1,600,000 paths (carriage movement)
•5 years
Black: 300 pages or more
Color: 150 pages or more
20,000 POH
(No faults with electronic parts and fans)
4,320 hours (6 months) printing time within 2 hours
360 hours (15 days) printing time over 2 hours
Execution
*3
*1
*2
PRODUCT DESCRIPTIONBasic Specifications13
EPSON Stylus Pro 3800/3800C/3850Revision A
1.3 Printing Specifications
1.3.1 Paper Feed Specifications
ItemSpecification
Paper feed methodFriction feed
Minimum pitch of paper feed2.94 Pm (1/8640 inch)
Paper feed speed25.4 mm (1 inch) when line feed: 333 msec (3 inch/sec)
1.3.2 Paper Feeder Specifications
EPSON Stylus Pro 3800/3800C/3850 support three types of paper feeding methods;
ASF, Rear Manual Feed, and Front Manual Feed. The paper size and thickness for each
of the methods are shown in the table below. For paper type and feeder capacity, refer
to "1.3.3 Paper Support" (p15).
Paper Feed
Method
ASF89 to 431.8127 to 950L/4”x6” to A2/USC0.08 to 0.27
Rear Manual Feed210 to 431.8279.4 to 950A4/LTR to A2/USC0.29 to 0.5
Front Manual Feed210 to 420279.4 to 594A4/LTR to A21.2 to 1.5
Width (mm)Length (mm)
Paper Size
Standard paper
(mm)
Thickness
(mm)
PRODUCT DESCRIPTIONPrinting Specifications14
EPSON Stylus Pro 3800/3800C/3850Revision A
1.3.3 Paper Support
Media NameSize (mm)
L (3R)(89 x 127)ASF (20)P
5” x 7”(127 x 178)ASF (20)P
16:9 wide (102 x 148)ASF (20)P
8” x 10”(203 x 254)ASF (20)P
4” x 6”(102 x 152)ASF (20)P
Premium Glossy Photo
Paper
Premium Semigloss
Photo Paper
Premium Luster Photo
Paper
Singleweight Matte
Paper
Photo Quality Ink Jet
Paper
(KANZAN for EU A4
only, ESF for others)
Proofing Paper
Semimatte
(Commercial
Semimatte)
11” x 14” (279 x 356)ASF (10)P
Letter(216 x 279)ASF (20)P
A4(210 x 297)ASF (20)P
A3(297 x 420)ASF (10)P
S-B/A3+ (329 x 483)ASF (10)P
A2(420 x 594)ASF (1)P
USC(432 x 559)ASF (1)P
4” x 6”(102 x 152)ASF (20)P
Letter(216 x 279)ASF (20)P
A4(210 x 297)ASF (20)P
A3(297 x 420)ASF (10)P
S-B/A3+ (329 x 483)ASF (10)P
A2(420 x 594)ASF (1)P
Letter(216 x 279)ASF (20)P
A3(297 x 420)ASF (10)P
S-B/A3+ (329 x 483)ASF (10)P
USC(432 x 559)ASF (1)P
S-B/A3+ (329 x 483)ASF (50)NAM
A4(210 x 297) ASF (100)NAP/M
Letter(216 x 279) ASF (100)NAP/M
Legal(216 x 358)ASF (50)NAP/M
USB(279 x 432)ASF (50)NAP/M
S-B/A3+ (329x483)ASF (1)NAP
Feeder
(capacity*1)
Borderless
2
print*
Black
Ink*
3
EAI EU Asia
Media NameSize (mm)
Letter(216x279)ASF (20)M
Enhanced Matte Paper
(EAI)/Archival Matte
Paper
(EU, Asia)
Watercolor PaperRadiant White
UltraSmooth Fine Art
Paper
Velvet Fine Art Paper
Note "*1": ASF = Auto Sheet Feeder
R.Manual = Rear Manual Feed
Front Manual Feed supports thicker paper (1.2 to 1.5mm thickness).
Paper loading capacity for both Rear and Front Manual Feed is one sheet.
"*2": User-defined sized paper (89 x 127mm to 432 x 950mm) is not available for borderless
printing.
"*3": Shows the supported black ink type
P:Photo Black
M:Matte Black
P/M: Both Photo and Matte Black are supported
Note *:TM and BM are fixed to 20 mm in front manual feeding.
The printer detects the paper width when paper is set. (If the paper width detection
setting is OFF, the printer does not detect the paper width.)
The printer does not print the image exceeding the detected paper width and the
printable area that is specified in the paper setting. (If the paper width detection
setting is OFF, the printer may print on the platen.)
The top/bottom/left/right margins (TM, BM, LM, RM) can be set to zero under
special conditions.
Because the printer detects tilt of loaded paper in a range of 3 mm at both left and
right sides, an image bleeds off both left and right edges of paper by 3 mm each at
borderless printing. However, if the distance between the paper edges and the
platen (sponge width) is less than 3 mm, the bleeding margins are adjusted to less
than 3 mm (within the range of 0 mm
(Refer to "1.4.2 Borderless Printing" (p17), for the borderless print specification.)
a
3 mm) not to directly print on the platen.
PW
LMRM
TM
Printable Area
Paper Feed Direction
BM
Figure 1-3. Printable Area
PL
PRODUCT DESCRIPTIONPrinting Specifications16
EPSON Stylus Pro 3800/3800C/3850Revision A
1.4 Print Mode
This section provides specifications of the print mode and borderless printing.
1.4.1 Print Mode
Media TypePrint Quality
Plain Paper
Inkjet Paper
--ISV Square Resolution Mode
Note "*1": Driver not supported
"*2": Driver not supported (supports Out_bit_1 only)
Draft360 x 360 dpiVSD1_Eco (280cps)
Normal (360 dpi)720 x 360 dpiVSD1 (280cps)
Normal (360 dpi)720 x 360 dpiVSD1 (280cps)
Fine (720 dpi)720 x 720 dpiVSD1 (280cps)
Super Fine (1440 dpi)1440 x 720 dpiVSD2 (280cps)
Super Photo (2880 dpi)2880 x 1440 dpiVSD3 (280cps)
1.4.2 Borderless Printing
AVAILABLE PAPER SIZE
The following table lists paper sizes in the order shown by the printer driver, and shows
the borderless printing availability.
Print Density
(H x V)
1440 x 1440 dpiVSD2 (280cps)
2880 x 2880 dpiVSD3 (280cps)
Dot Size
*1
*2
Table 1-5. Borderless Printing Available Paper Sizes
Paper Size Displayed by DriverBorderless Print
A4 (210 x 297 mm)Available
A3 (297 x 420 mm)Available
Super A3 (329 x 483 mm)Available
A2 (420 x 594 mm)Available
B5 (182 x 257 mm)NA
B4 (257 x 364 mm)NA
B3 (364 x 514 mm)NA
89 x 127 mm (3.5 x 5 in)Available
102 x 152 mm (4 x 6 in)Available
127 x 178 mm (5 x 7 in)Available
16:9 wide (102 x 181 mm)Available
203 x 254 mm (8 x 10 in)Available
254 x 305 mm (10 x 12 in)Available
279 x 356 mm (11 x 14 in)Available
305 x 305 mm (12 x 12 in)NA
406 x 508 mm (16 x 20 in)Available
User Defined*NA
Note *:The minimum user defined size is 3.5 x 5 in (89 x 127 mm), and the maximum size is 17 x 37.4
in (432 x 950 mm).
Table 1-5. Borderless Printing Available Paper Sizes
Paper Size Displayed by DriverBorderless Print
Letter (8 2/1 x 11 in)Available
Legal (8 2/1 x 14 in)NA
Half Letter (5 2/1 x 8 2/1 in)NA
US B (11 x 17 in)Available
US C (17 x 22 in)Available
A6 (105 x 148 mm)NA
A5 (148 x 210 mm)NA
PRODUCT DESCRIPTIONPrint Mode17
EPSON Stylus Pro 3800/3800C/3850Revision A
AUTOMATIC EXPANSION SPECIFICATION
The driver automatically changes margins that bleed off the edges of paper according
to the paper size.
Note : Print start position can be shifted toward the home position by 8 m by changing the appropriate
setting.
PRODUCT DESCRIPTIONPrint Mode18
EPSON Stylus Pro 3800/3800C/3850Revision A
1.5 Appearance Specifications
This section describes external dimensions and parts names.
1.5.1 Dimensions/Weight
684 mm
1040 mm
293 mm
257 mm
376 mm
550 mm
100 mm
Dimensions
Storage: 684 (W) x 376 (H) x 257 (D) mm
Printing: 684 (W) x 1040 (H) x 550 (D) mm
Weight
18.5 kg (excluding ink cartridges, including Maintenance cartridge)
19.8 kg (including ink cartridges)
1.5.2 Part Names
Ink Cover
Paper Eject
Tray
Paper Support
Edge Guide
Top Cover
Board Paper Tray
Auto Sheet Feeder
Maintenance Cartridge Cover
Paper Support Edge
Guide
Print Head (Nozzle)
Operation Panel
90 mm
Paper Eject
Tray Cover
Rear Paper
Feeder
Exhaust Outlet
Figure 1-5. External Dimensions
USB Interface Connector
Network Interface Connector
AC Connector
Figure 1-6. Parts Names
PRODUCT DESCRIPTIONAppearance Specifications19
EPSON Stylus Pro 3800/3800C/3850Revision A
1.6 Operation Panel
1.6.1 Buttons and Functions
Power LED
A
Paper status LED
B
Ink status LED
C
Power
3
Cancel/Reset
46
Enter
5
Paper Feed/Down
Figure 1-7. Operation Panel
1.6.2 Buttons
Button
1 PowerTurns the power ON or OFF
2 Cancel/Reset
3 Menu/Right
4 Back/Left----
Ink Cover Open/
5
Up
*2
Normal One Press
*1
• Clears error
• Opens I/H Cover
(When the printer runs out of ink)
• During printing
Changes the panel display to the
Printer Status Menu
• When not printing
Shifts the printer into the Panel
Setting Mode
--
1
Functions
Hold Down for
3 Seconds
Cancels the jobInterrupts panel setting
Runs a head
cleaning
Unlocks the Ink
Cover
Back/Left
Ink Cover Open/Up
2
Menu/Right
7
Function at the
Panel Setting
--Power OFF
*3
Moves to the next
menu item (Descent)
Moves to the previous
menu item (Ascent)
Set Value +
Functions
Button
Paper Feed/
6
Down
7 Enter----
Note "*1": The printer is always turned OFF regardless of operation status.
"*2": When turning the power ON while holding down the Cancel button, the maintenance mode
becomes activated. (Refer to
"*3": Deactivated during printing.
Normal One Press
• When paper is set
ASF: Ejects the paper
Manual-Rear: Backfeeds the paper
Manual-Front: Ejects the paper
• When paper is not set
ASF starts paper feeding
• When Manual-Front Tray Cover is
opened.
Manual-Front starts paper feeding
"1.6.7 Maintenance Mode" (p28)
Hold Down for
3 Seconds
--Set Value -
for details.)
Function at the
Panel Setting
• Accepts the change
of setting
• Executes the
selected operation
• Saves the setting
1.6.3 LED
LEDColor DisplaysStatus
ONThe power is ON.
Receiving data, during printing, or executing power off
A
PowerGreen
B
Paper statusRed
C
Ink statusRed
Note *: Alternately turns On and Off every 500 ms. In the case of maintenance call error, they light for 100
ms at intervals of five seconds.
Note : When a service call error occurs, all the LEDs flash.
*
Flashing
OFFThe power is OFF.
ONImpossible to make a print due to the paper status.
Flashing
OFF
ONAn ink-related error is occurring.
Flashing*An ink-related warning is occurring.
OFF
sequence.
• A paper feeding or ejecting error is occurring.
*
• A maintenance call error is occurring.
The papers are in normal condition without an error or
warning.
The inks are in normal condition without an error or
warning.
PRODUCT DESCRIPTIONOperation Panel20
EPSON Stylus Pro 3800/3800C/3850Revision A
1.6.4 Panel Display
Normal indication
1
2
6
4
3
Figure 1-8. Panel Display (Normal indication)
No.ItemDescription
1MessagesPrinter status, operation status, and error messages are displayed.
2User-defined paper No.
Paper type
3
(For Cut-sheet only)
4Platen Gap
5Ink Cartridge StatusThe remaining amount of ink in each cartridge is displayed.
Remaining
Maintenance Cartridge
6
Status
The user-defined paper setting number created by the CUSTOM
PAPER function in the panel setting menu is displayed.
This icon is displayed when the number of paper, except STANDARD
paper, created by the CUSTOM PAPER function in the panel setting is
selected.
The platen gap setting made by the PLATEN GAP function in the
panel setting menu is indicated.
Free space of the Maintenance Cartridge is displayed.
5
Error indication
12
3
Figure 1-9. Panel Display (Error indication)
No.ItemDescription
1Error nameError name is highlighted.
2Error iconError icon is displayed.
3RemedyDescribes the cause of error and gives instructions to clear the error.
Note : When multiple errors occur simultaneously, they are displayed in the order of precedence. The
next error indication appears when previous one is cleared.
Error indication (Displayed with an illustration)
2
1
34
Figure 1-10. Panel Display (Error indication: Displayed with an illustration)
NoItemDescription
1Error nameError name is highlighted.
2Error iconError icon is displayed
3Illustration
4RemedyDescribes the cause of the error and gives instructions to clear the error.
Note : When multiple errors occur simultaneously, they are displayed in the order of precedence. The
next error indication appears when previous one is cleared.
Describes the cause of the error and gives instructions to clear the error
using a illustration.
PRODUCT DESCRIPTIONOperation Panel21
EPSON Stylus Pro 3800/3800C/3850Revision A
1.6.5 Icons on the LCD
PLATEN GAP SETTING
The platen gap specified in PRINTER SETUP and CUSTOM PAPER menus is
indicated with icons as shown below.
IconsStatus
--STANDARD is selected.
NARROW is selected.
WIDE is selected.
WIDER
is selected.
WIDEST is selected.
Table 1-7. Relation between Counters and Remaining Ink
Remaining Ink
No.
0*1Not selected K667-721139-441612-16
195-100762-661234-38176-11
289-94856-611328-33181-5
384-88951-551423-2719
478-831045-501517-2220
573-77
Note "*1": Displays either Matte BK or Photo BK that is not in use when printing.
(%)
"*2": Counter No.19 is displayed when non-genuine ink cartridge(s) is used.
No.
Remaining Ink
(%)
No.
Remaining Ink
(%)
No.
*2
Remaining Ink
Ink Cartridge
Ink Low/Ink Out Indicator
The indicators below is displayed when Ink becomes Low or Out.
No.
Icon
(Ink Low)
123456789
(%)
Ink Out
Error
INK CARTRIDGE STATUS
Ink Counter
Icon
(Ink Out)
The remaining amount of ink in each cartridge is indicated on the panel as shown
below.
ColorsPKCLKLcLLKLmMMKY
124 567891011
0
3
Figure 1-11. Ink Counter
12
13
14
15
16 17 18 19 20
PRODUCT DESCRIPTIONOperation Panel22
EPSON Stylus Pro 3800/3800C/3850Revision A
MAINTENANCE CARTRIDGE STATUS
Maintenance Cartridge Counter
The free space of the Maintenance Cartridge is indicated as shown below.
Figure 1-12. Maintenance Cartridge Status
Table 1-8. Relation between Counters and Remaining Ink
No.Free Space
196-100958-611720-23
291-951053-571815-19
386-901148-521910-14
481-851243-47205-9
577-801339-42211-4
672-761434-38220
767-711529-3323Full
862-661624-28
(%)
No.Free Space
(%)
No.Free Space
(%)
PRODUCT DESCRIPTIONOperation Panel23
EPSON Stylus Pro 3800/3800C/3850Revision A
1.6.6 Menu Settings
Table 1-9. List of Menu Settings
Top MenuMenu ItemsSettings (Bold = default)Explanation
NARROW
PRINTER SETUP
TEST PRINT
PRINTER STATUS
STANDARD
PLATEN GAP
PAPER SIZE CHECK
INITIALIZE SETTINGSEXECUTEAll settings made using the control panel are returned to their default.
NOZZLE CHECK
STATUS SHEETPRINTPrints information on the printer status.
NETWORK STATUS SHEETPRINT
JOB INFORMATIONPRINTPrints information on print jobs stored in the printer up to 10 jobs.
CUSTOM PAPERPRINTPrints setting values set in the CUSTOM PAPER menu.
VERSIONo0XXXX-XX.XX.ICBSDisplays the firmware version installed on the printer. (see "Firmware version indication" (p27))
PRINTABLE PAGES
INK LEVEL
MAINTENANCE TANK
USAGE COUNTINK xxxxx.xmlDisplays ink amount consumed in ml units.
JOB HISTORY
TOTAL PRINTSnnnnnn PAGESDisplays the gross number of printed pages in decimal up to six digits.
(MAINTENANCE TANK)
WIDE
WIDER
WIDEST
ON
OFF
MANUAL
AUTO
(Ink color)
nnnnnnn PAGES
(Ink color)
nn%
nn%
No.0 to No.9
INK xxxxx.xml
PAPER xxxx.x cm
2
Adjusts the gap between the print head and the platen. The set value is returned to the default at every power-on.
When the PAPER TYPE in the CUSTOM PAPER menu is set to other than the default, the PLATEN GAP setting in
the menu takes priority over this setting. (see "PG settings list" (p27))
Setting to OFF deactivates the sensor that detects paper width when paper is loaded. This enables to print on paper
whose width is out of the sensor’s detectable range, however, the user should know that if he/she prints an image
larger than the paper size, the image extended off the edges of the paper is printed directly on the platen.
Prints a nozzle check pattern, firmware version, usage count of paper and ink, and free space in the maintenance
cartridge. Visually check the printed check pattern, and decide whether cleaning is required or not.
Prints a nozzle check pattern, firmware version, usage count of paper and ink, and free space in the maintenance
cartridge. The ink mark sensor scans the printed check pattern and cleaning is automatically carried out if it is judged
necessary.
Prints information on the network status.
Displays the number of pages that can be printed with the installed ink cartridge.
Displays the percentage of ink level in each installed cartridge.
Displays the percentage of free space in the maintenance cartridge.
JOB NO.
Displays the job number assigned by the printer. The No.0 is the latest job.
INK LEVEL
Displays ink amount consumed for each job.
PAPER SIZE
Displays the number of pages of each job.
PRODUCT DESCRIPTIONOperation Panel24
EPSON Stylus Pro 3800/3800C/3850Revision A
Table 1-9. List of Menu Settings
Top MenuMenu ItemsSettings (Bold = default)Explanation
CUSTOM PAPER
MAINTENANCE
HEAD ALIGNMENT
PAPER NUMBER (1-10)
PAPER TYPE
PLATEN GAP
THICKNESS PATTERNPRINT
PAPER FEED ADJUST A
PAPER FEED ADJUST B
DRYING TIME
BLACK INK CHANGEEXECUTESwitches the black ink between Matte and Photo.
POWER CLEANINGEXECUTEPerforms a power cleaning.
CLOCK SETTINGYY/MM/DD HH:MMSets date and time of the internal clock.
CONTRAST ADJUSTMENT
AUTO
MANUAL
STANDARD
PAPER NO.1-10
MATTE THICK
MATTE THIN
PHOTO PLAIN
FINE ART PAPER
REMOTE PANEL PAPER
NARROW
STANDARD
WIDE
WIDER
0.00%
-0.7% to 0.7%
0.00%
-0.7% to 0.7%
0.0 SEC
0.0 SEC to 10.0 SEC
0
-20 - 0 - +20 (dec)
PREM.GLOSSY/LUSTER
PQ INK JET PAPER
ENHANCED MATTE PAPER
0.1 mm
0.2 mm
0.3 mm
0.4 mm
0.5 mm
Paper type and relating settings can be saved and easily retrieved by assigning a number to them. Up to 10 groups of
settings can be stored. When EPSON genuine paper is used, STANDARD should be selected.
Selects a paper type corresponds to the paper.
Adjusts the platen gap according to the selected paper type.
Prints a pattern to detect the thickness of loaded paper. (When STANDARD is selected in the PAPER NUMBER,
this menu is not displayed.)
Sets paper feed amount for the printable area. The amount increases/decreases by the selected percentage of one
meter.
Sets paper feed amount for the bottom area (out of the printable area). The amount increases/decreases by the
selected percentage of one meter.
Sets a time period to stop the print head movement for drying ink.
Adjusts the contrast of the control panel display.
Selects a paper type to be used for the gap adjustment.
Selects a gap to be adjusted manually.
PRODUCT DESCRIPTIONOperation Panel25
EPSON Stylus Pro 3800/3800C/3850Revision A
Table 1-9. List of Menu Settings
Top MenuMenu ItemsSettings (Bold = default)Explanation
NETWORK SETUP
NETWORK SETUP
IP ADDRESS SETTING
IP, SN, DG SETTING
APPLE TALK
MS NETWORK
BONJOUR
INIT NETWORK SETTING
DISABLE
ENABLE
AUTO
PANEL
PING
---
ON
OFF
ON
OFF
ON
OFF
EXECUTE
Disables or enables a network connection. The other NETWORK SETUP menu items appear only when ENABLE
has been selected. Under the following conditions, this setting is automatically changed to DISABLE.
• Every power-on (always returns to the default: DISABLE)
• When the network setup initialization is performed.
• When the PANEL DEFAULT in the maintenance mode is performed.
Select the settings for the IP address to use.
When [PANEL] is selected, the settings in [IP, SN, DG SETTING] are enabled.
Set the IP address, Subnet mask, and default gateway.
Enables (ON)/disables (OFF) AppleTalk.
Enables (ON)/disables (OFF) MS NETWORK.
Enables (ON)/disables (OFF) BONJOUR.
Returns the network I/F related settings to their default.
PRODUCT DESCRIPTIONOperation Panel26
EPSON Stylus Pro 3800/3800C/3850Revision A
PG settings list
The table below lists the platen gap amounts settable with the printer driver, control
panel, and media table.
Table 1-10. PG Setting List
Printer Driver
Paper Thickness
setting
No setting
0.0 to 0.8mm
0.9mm to 1.5mm----3.5
Control Panel
Setting
NARROW
STANDARD
WIDE
WIDER
WIDEST
Media Table or
Printer Driver
PG Setting
Minimum0.9
Small0.9
Middle1.2
Large1.5
Minimum0.9
Small1.2
Middle1.5
Large2.1
Minimum1.2
Small1.5
Middle2.1
Large2.1
Minimum1.5
Small2.1
Middle2.1
Large2.1
Minimum2.1
Small2.1
Middle2.1
Large2.1
PG amount (mm)
Firmware version indication
The table below explains the meaning of the “o0XXXX-xx.xx.IBC” (firmware
version).
Table 1-11. Firmware Version Indication
ItemExplanation
o0
XXXXThe version of the firmware installed on the printer.
xx.xxThe version of the network firmware.
I A code assigned by product. The code of the printer is “8”.
B
C
A code assigned to each printer.
Special version is assigned to “0” (zero).
When the business system functions are enabled, the printer settings are
indicated in hexadecimal (1 to F).
bit0: Graphic printing control function.
0: Disabled
1: Enabled
bit1: Credit function
0: Disabled
bit2: Credit counter
0: The credit function is disabled or the counter is “0” (zero).
1:
The credit function is enabled and the counter is
bit3: Reserved
Shows the custom number when the custom operation has been set using
the special setting menu. “0” appears when such operation is not set.
1 or more.
PRODUCT DESCRIPTIONOperation Panel27
EPSON Stylus Pro 3800/3800C/3850Revision A
1.6.7 Maintenance Mode
HOW TO START & QUIT
Starting Method
Turn the printer On while holding down the Cancel/Reset button.
Quitting Method
Turn the printer Off.
MAINTENANCE MODE MENU LIST
Menu Item
LANGUAGE
UNIT
DEFAULT PANELEXECUTE
Settings
= default)
(Bold
ENGLISH
JAPANESE
FRENCH
GERMAN
ITALIAN
PORTUGUE
SPANISH
DUTCH
METRIC
FEET/INCH
Explanation
Select the language to be displayed on the
LCD panel.
Select a unit of length to be used for various
length information.
All settings made in the following menus are
returned to their default.
PRINTER SETUP menu
PRINTER STATUS menu
CUSTOM PAPER menu
HEAD ALIGNMENT menu
NETWORK SETUP menu