Epson Stylus Pro 3800, Stylus Pro 3800C, Stylus Pro 3850 Service Manual

S
SERVICE MANUAL
Large Format Color Inkjet Printer
EPSON Stylus Pro 3800/3800C/3850
SEIJ06007
Notice:
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic,
The contents of this manual are subject to change without notice.
All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly
appreciate being informed of them.
The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their
respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2006 SEIKO EPSON CORPORATION.
Imaging Products CS, PL & Environmental Management
PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) Damage to equipment.
DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing
procedures preceded by DANGER Headings.
WARNING Signals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURES.
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK.
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS.
4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURY FROM METAL PARTS WITH SHARP EDGES.
WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND­SOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.
6. WHEN AIR DUSTER IS USED ON THE REPAIR AND THE MAINTENANCE WORK, THE USE OF THE AIR DUSTER PRODUCTS CONTAINING THE INFLAMMABLE GAS IS PROHIBITED.
About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Manual Configuration
This manual consists of six chapters and Appendix.
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.OPERATING PRINCIPLES
Describes the theory of electrical and mechanical operations of the product.
CHAPTER 3.TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 4.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling the product.
CHAPTER 5.ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 6.MAINTENANCE
Provides preventive maintenance procedures and the lists of Epson­approved lubricants and adhesives required for servicing the product.
CHAPTER 7.APPENDIX
Provides the following additional information for reference:
• Connectors
• Routing
• ASP List
• Exploded Diagrams
• Circuit Diagrams
Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action. Be aware of all symbols when they are used, and always read NOTE, CAUTION, or WARNING messages.
Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the product’s quality.
Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment.
May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional information that is related to a specific subject, or comment on the results achieved through a previous action.
Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.
Indicates that a particular task must be carried out according to a certain standard after disassembly and before re-assembly, otherwise the quality of the components in question may be adversely affected.
Revision Status
Revision Date of Issue Description
A November 30, 2006 First release
EPSON Stylus Pro 3800/3800C/3850 Revision A
Contents
Chapter 1 PRODUCT DESCRIPTION
1.1 Product Description ............................................................................................ 10
1.2 Basic Specifications ............................................................................................ 11
1.2.1 Basic Specifications ................................................................................... 11
1.2.2 Electric Specifications ............................................................................... 12
1.2.3 Environmental Characteristics ................................................................... 12
1.2.4 Reliability/Durability ................................................................................. 13
1.3 Printing Specifications ........................................................................................ 14
1.3.1 Paper Feed Specifications .......................................................................... 14
1.3.2 Paper Feeder Specifications ....................................................................... 14
1.3.3 Paper Support ............................................................................................. 15
1.3.4 Printable Area ............................................................................................ 16
1.4 Print Mode .......................................................................................................... 17
1.4.1 Print Mode ................................................................................................. 17
1.4.2 Borderless Printing .................................................................................... 17
1.5 Appearance Specifications ................................................................................. 19
1.5.1 Dimensions/Weight ................................................................................... 19
1.5.2 Part Names ................................................................................................. 19
1.6 Operation Panel .................................................................................................. 20
1.6.1 Buttons and Functions ............................................................................... 20
1.6.2 Buttons ....................................................................................................... 20
1.6.3 LED ............................................................................................................ 20
1.6.4 Panel Display ............................................................................................. 21
1.6.5 Icons on the LCD ....................................................................................... 22
1.6.6 Menu Settings ............................................................................................ 24
1.6.7 Maintenance Mode .................................................................................... 28
1.6.8 Error/Warning Statuses Displayed/Indicated on/by LCD/LED ................ 29
Chapter 2 OPERATING PRINCIPLES
2.1 Overview ............................................................................................................ 36
2.2 Print Mechanism ................................................................................................. 40
2.3 Ink Supply Mechanism ....................................................................................... 41
2.3.1 Ink Flow Path ............................................................................................. 41
2.3.2 Ink Pressurizing Mechanism ..................................................................... 41
2.3.3 Ink Change System .................................................................................... 43
2.4 Cleaning Mechanism .......................................................................................... 44
2.5 Carriage Mechanism ........................................................................................... 46
2.5.1 Carriage Movement Mechanism ............................................................... 46
2.5.2 Platen Gap Adjustment Mechanism .......................................................... 47
2.6 Paper Feed Mechanism ...................................................................................... 48
2.6.1 Paper Feed Path ......................................................................................... 48
2.6.2 Paper Loading Mechanism ........................................................................ 49
2.6.3 Paper Feed Mechanism .............................................................................. 52
2.7 Ink Mark Sensor ................................................................................................. 56
2.8 Other Mechanisms .............................................................................................. 57
2.9 Outline of Circuit Boards ................................................................................... 58
2.9.1 Main Board ................................................................................................ 58
2.9.2 Power Supply Board .................................................................................. 59
2.10 Colorimetric Calibration (Color ID) Overview ................................................ 60
Chapter 3 TROUBLE SHOOTING
3.1 Overview ............................................................................................................ 62
3.1.1 Preliminary Check ..................................................................................... 62
3.1.2 Troubleshooting Procedure ........................................................................ 62
3.2 List of Panel Messages ....................................................................................... 63
3.3 Remedies for Warning Messages ....................................................................... 66
3.4 Remedies for Error Messages ............................................................................. 68
3.5 Remedies for Service Call Error ........................................................................ 74
3.6 Remedies for Print Quality Troubles .................................................................. 82
6
EPSON Stylus Pro 3800/3800C/3850 Revision A
Chapter 4 DISASSEMBLY & ASSEMBLY
4.1 Overview ............................................................................................................ 86
4.1.1 Precautions ................................................................................................. 86
4.1.2 Orientation Definition ................................................................................ 88
4.1.3 Tools .......................................................................................................... 88
4.1.4 Screws ........................................................................................................ 89
4.1.5 Chapter Organization ................................................................................. 89
4.2 Disassembly Flowchart ...................................................................................... 90
4.3 Disassembly/Assembly Procedure (Group 1) .................................................... 91
4.3.1 Unlocking the CARRIAGE, ASSY. manually .......................................... 91
4.3.2 Consumable ............................................................................................... 92
4.3.3 Removing the Housing and OPERATION, PANEL, ASSY. .................... 94
4.3.4 Removing the Circuit Boards .................................................................. 112
4.3.5 Removing the MOTOR ASSEMBLIES. ................................................. 118
4.3.6 Removing the SENSORS and SWITCHES ............................................ 123
4.3.7 Removing the Carriage Mechanism ........................................................ 130
4.3.8 Removing the PAPER FEED MECHANISM ......................................... 132
4.3.9 Removing the Ink System Mechanism .................................................... 148
4.3.10 Removing the PAPER FEED MECHANISM ....................................... 164
4.3.11 Removing the Carriage Mechanism ...................................................... 169
4.3.12 Removing the INK SYSTEM MECHANISM ...................................... 176
4.3.13 PRINTER MECHANISM ..................................................................... 178
4.4 Disassembly/Assembly Procedure (Group 2) .................................................. 179
4.4.1 Removing the PAPER FEED MECHANISM ......................................... 179
Chapter 5 ADJUSTMENT
5.1 Overview .......................................................................................................... 191
5.1.1 Precautions ............................................................................................... 191
5.1.2 Adjustment Workflow ............................................................................. 191
5.1.3 Parts and Units that Require Adjustments ............................................... 191
5.1.4 Required Adjustments by Part or Unit ..................................................... 192
5.1.5 Description of Adjustments ..................................................................... 193
5.1.6 Tools for Adjustments ............................................................................. 195
5.1.7 Adjustment Program Basic Operations ................................................... 196
5.2 Mechanical Adjustment .................................................................................... 198
5.2.1 PF Timing Belt Tension Adjustment ....................................................... 198
5.2.2 LD Roller Position Adjustment ............................................................... 200
5.2.3 PG Position Adjustment .......................................................................... 201
5.3 Standard Adjustment ........................................................................................ 203
5.3.1 RTC&USB ID ......................................................................................... 203
5.3.2 Head Rank ID .......................................................................................... 204
5.3.3 Print Head Slant Adjustment (PF) ........................................................... 205
5.3.4 Print Head Slant Adjustment (CR) .......................................................... 207
5.3.5 Initial Ink Charge Flag ON/OFF ............................................................. 211
5.3.6 Parameter Backup .................................................................................... 212
5.3.7 Check PG ................................................................................................. 214
5.3.8 Initial Ink Charge ..................................................................................... 215
5.3.9 Cleaning ................................................................................................... 215
5.3.10 Input Serial number ............................................................................... 216
5.3.11 Colorimetric Calibration Tool ............................................................... 217
5.3.12 Install F/W ............................................................................................. 229
5.3.13 Ink Mark Sensor Adjustment for Auto Nozzle Check .......................... 230
5.3.14 Washing Head And Discharge Ink ........................................................ 232
5.3.15 Auto Bi-D Adjustment ........................................................................... 233
5.3.16 Auto Uni-D Adjustment ........................................................................ 234
5.3.17 Check the Release Of Grid Roller ......................................................... 235
5.3.18 Check Network Communication ........................................................... 236
5.3.19 T&B&S Adjustment .............................................................................. 237
5.3.20 PF Adjustment ....................................................................................... 239
5.3.21 EJ Adjustment ........................................................................................ 241
5.3.22 Check Ink Selector Operation ................................................................ 243
5.3.23 Write Constant When CR change .......................................................... 244
5.4 Check Results ................................................................................................... 245
5.4.1 Check Nozzle ........................................................................................... 245
5.4.2 Print Image .............................................................................................. 246
5.4.3 Check Results .......................................................................................... 247
5.4.4 Check Alignment ..................................................................................... 248
5.5 Reset Counters .................................................................................................. 249
Chapter 6 MAINTENANCE
6.1 Overview .......................................................................................................... 251
6.1.1 Product Life Information ......................................................................... 252
6.2 Cleaning ............................................................................................................ 253
6.3 Lubrication ....................................................................................................... 254
7
EPSON Stylus Pro 3800/3800C/3850 Revision A
Chapter 7 APPENDIX
7.1 Connectors ........................................................................................................ 263
7.2 Cables Connection Layout ............................................................................... 265
7.3 ASP List ............................................................................................................ 267
7.4 Exploded Diagrams .......................................................................................... 269
7.5 Circuit Diagrams .............................................................................................. 278
8
PRODUCT DESCRIPTION
CHAPTER
1
EPSON Stylus Pro 3800/3800C/3850 Revision A
1.1 Product Description
EPSON Stylus Pro 3800/3800C/3850 are large size color inkjet printers that support up to A2 (17”) sized cut-sheet paper.
F-Mach (180N x 8-column) print head
Maximum print resolution (dpi): 2880 x 1440, Minimum dot: 3.5pl MSDT
Superior color and monochrome reproducibility with eight colors
HCD2 + K3 ink system, consisting of 4 basic colors (YMCK) with 2 complementary colors and 2 complementary blacks
80ml-size (injection volume) new ink cartridge
Automatic switching between black ink modes; Photo black and Matte black.
Requires no user intervention, and ink used during the conversion is remarkably reduced.
Two manual paper feeders are provided in addition to the ASF (Auto Sheet
Feeder)
Rear manual feeder: FA paper
Front manual feeder: Board paper (up to 1.5 mm thickness)
Figure 1-1. External View
High speed network and communication supported
100BASE-TX/10BASE-T Network Interface
USB 2.0 High Speed Interface
Borderless printing supported
Clearly arranged buttons and a large LCD offer quick, easy operation
PRODUCT DESCRIPTION Product Description 10
EPSON Stylus Pro 3800/3800C/3850 Revision A
1.2 Basic Specifications
1.2.1 Basic Specifications
Item Specifications
Maximum paper width 17 inch (43 cm)
Printing method On-demand ink jet method
Printing direction Two-way shortest distance printing with logical seeking
Print Head
Ink
Maximum print resolution 2880 dpi x 1440 dpi
Smallest dot size 3.5 picoliters
Dot size Refer to Table 1-2
Printing function
Automatic adjustment function
Printing speed/area
Note *: The all 9 ink cartridges can be installed simultaneously. The printer automatically switches
Type F-Mach
Number of nozzles 180 Nozzles per color (180 Nozzles x 8 colors)*
Type HCD2 + K3 (9 independent ink cartridges)*
Matte Black*, Photo Black*, Light Black, Light Light
Color of inks
Alphanumeric characters
Graphic mode Refer to Table 1-4
between Photo and Matte black depending on the driver selection while utilizing the same physical ink channel.
Black, Cyan, Magenta, Yellow, Light Cyan, Light Magenta (Refer to Table 1-1 for the alignment sequence of the cartridges)
Borderless printing
Silent paper feeding
Automatic bottom processing
L/4 x 6 Photo high-speed printing
Auto nozzle check
Auto Bi-d adjustment
Refer to Table 1-3
Table 1-1. Cartridge Alignment Sequence
Row 1 Row 2 Row 3 Row 4 Row 5 Row 6 Row 7 Row 8 Row 9
Matte Black (MK)
Switched by an Ink
Photo Black
(PK)
Selector
Light
Black
(LK)
Light Light
Black
(LLK)
Cyan
(C)
Magenta
(M)
Light Cyan
(Lc)
Light
Magenta
(Lm)
Yellow
(Y)
Table 1-2. Dot Size
Dot Size L (pl) M (pl) S (pl)
VSD1 22.2 13.8 6.6
VSD2 13.2 5.9 3.5
VSD3 -- -- 3.5
Economy 22.2 -- --
Table 1-3. Printing Speed and Area (Alphanumeric Characters)
Item Specifications
Character quality
Character pitch
Printing area
Printing speed
Fine
10 CPI
167 digits
280 cps
Table 1-4. Printing Speed and Area (Graphic Mode)
Horizontal Resolution
(dpi)
360 441.8 mm (17.39 inch) 6,262 280 cps
720 441.8 mm (17.39 inch) 12,524 280 cps
1440 441.8 mm (17.39 inch) 25,047 280 cps
2880 441.8 mm (17.39 inch) 50,094 280 cps
Note *: Includes margins that bleed off the edges of paper. (max. 5 mm for both home and the opposite
sides.)
Maximum Printing Area*Printable Dots Printing Speed
PRODUCT DESCRIPTION Basic Specifications 11
EPSON Stylus Pro 3800/3800C/3850 Revision A
1.2.2 Electric Specifications
Item
100/120V Model 220/240V Model
Rated voltage 100 to 120 VAC 220 to 240 VAC
Input voltage range 90 to 132 VAC 198 to 264 VAC
Rated frequency 50 to 60Hz
Input frequency range 49.5 to 60.5Hz
Rated current 0.6 A 0.3 A
Operating Approx. 25 W Approx. 25 W
Power consumption
Low-power mode
*
Approx. 5 W Approx. 5.5 W
S/W turned OFF Approx. 0.3 W Approx. 0.4 W
Insulation resistance
Dielectric strength
10 M: or more (between AC line and chassis at 500 VDC)
1.0 kVrms AC for 1 min. or 1.2 kVrms AC for 1 sec. (between AC line and chassis)
Leak current 0.25 mA or less
Conforms to International Energy Star Program
Compliance with regulations
Note *: Shifting to low-power mode takes 15 min.
(Category: conforms to the harmonic restraint measure guideline)
Conforms to VCCI Class B
Specification
1.2.3 Environmental Characteristics
TEMPERATURE/HUMIDITY
Condition Temperature
*2
Operating 10 to 35 °C 20 to 80 %
before unpacking -20 to 60 °C*
Storage*
Note "*1": Includes condition during transportation.
1
after unpacking -20 to 40 °C*
"*2": The combined temperature and humidity conditions must be within the blue-shaded range
shown in Figure 1-2.
"*3": Within 1 month under 40°C, within 120 hours under 60°C.
Humidity (%)
80
3
3
32
60
55
20
Humidity*2
(non condensation)
5 to 85 %
5 to 85 %
Normal ambient environment
The printer allowable range
10 15
25
27
35 40
Temperature (°C)
Figure 1-2. Temperature/Humidity Range
PRODUCT DESCRIPTION Basic Specifications 12
EPSON Stylus Pro 3800/3800C/3850 Revision A
RESISTANCE TO VIBRATION/SHOCK
Vibration Shock
Operating 0.15G, 10 to 55Hz 1G, within 1ms
Storage 0.50G, 10 to 55Hz 2G, within 2ms
C A U T I O N
When transporting the printer, the print head must be capped,
and the ink cartridges must be removed.
If the print head is not capped with the power turned off, turn
the printer on with the ink cartridges installed, then turn it off after confirming the print head is capped.
1.2.4 Reliability/Durability
Item Target
Until any one of the following conditions is met.
Operating life of the printer
MPBF
MTBF
Battery life 5 to 10 years
Extension of normal TCL generation time
Simultaneous use of CL timer T1 and FL timer Tf
Periodical flushing Every 1 hour
Note "*1": A4-sized paper, ECMA Pattern printing
"*2": Approx. 5% coverage "*3": Total print time of 850 hours in normal ambient temperature, approx. 10% coverage.
(POH = Power on hours)
• 12,000 pages (A2 plain paper fine mode)
• 1,600,000 paths (carriage movement)
•5 years
Black: 300 pages or more Color: 150 pages or more
20,000 POH (No faults with electronic parts and fans)
4,320 hours (6 months) printing time within 2 hours 360 hours (15 days) printing time over 2 hours
Execution
*3
*1
*2
PRODUCT DESCRIPTION Basic Specifications 13
EPSON Stylus Pro 3800/3800C/3850 Revision A
1.3 Printing Specifications
1.3.1 Paper Feed Specifications
Item Specification
Paper feed method Friction feed Minimum pitch of paper feed 2.94 Pm (1/8640 inch)
Paper feed speed 25.4 mm (1 inch) when line feed: 333 msec (3 inch/sec)
1.3.2 Paper Feeder Specifications
EPSON Stylus Pro 3800/3800C/3850 support three types of paper feeding methods; ASF, Rear Manual Feed, and Front Manual Feed. The paper size and thickness for each of the methods are shown in the table below. For paper type and feeder capacity, refer to "1.3.3 Paper Support" (p15).
Paper Feed
Method
ASF 89 to 431.8 127 to 950 L/4”x6” to A2/USC 0.08 to 0.27
Rear Manual Feed 210 to 431.8 279.4 to 950 A4/LTR to A2/USC 0.29 to 0.5
Front Manual Feed 210 to 420 279.4 to 594 A4/LTR to A2 1.2 to 1.5
Width (mm) Length (mm)
Paper Size
Standard paper
(mm)
Thickness
(mm)
PRODUCT DESCRIPTION Printing Specifications 14
EPSON Stylus Pro 3800/3800C/3850 Revision A
1.3.3 Paper Support
Media Name Size (mm)
L (3R) (89 x 127) ASF (20) P 5” x 7” (127 x 178) ASF (20) P 16:9 wide (102 x 148) ASF (20) P  8” x 10” (203 x 254) ASF (20) P 4” x 6” (102 x 152) ASF (20) P 
Premium Glossy Photo Paper
Premium Semigloss Photo Paper
Premium Luster Photo Paper
Singleweight Matte Paper
Photo Quality Ink Jet Paper (KANZAN for EU A4 only, ESF for others)
Proofing Paper Semimatte (Commercial Semimatte)
11” x 14” (279 x 356) ASF (10) P Letter (216 x 279) ASF (20) P A4 (210 x 297) ASF (20) P A3 (297 x 420) ASF (10) P  S-B/A3+ (329 x 483) ASF (10) P A2 (420 x 594) ASF (1) P  USC (432 x 559) ASF (1) P 4” x 6” (102 x 152) ASF (20) P  Letter (216 x 279) ASF (20) P A4 (210 x 297) ASF (20) P  A3 (297 x 420) ASF (10) P S-B/A3+ (329 x 483) ASF (10) P  A2 (420 x 594) ASF (1) P Letter (216 x 279) ASF (20) P A3 (297 x 420) ASF (10) P S-B/A3+ (329 x 483) ASF (10) P USC (432 x 559) ASF (1) P
S-B/A3+ (329 x 483) ASF (50) NA M 
A4 (210 x 297) ASF (100) NA P/M Letter (216 x 279) ASF (100) NA P/M Legal (216 x 358) ASF (50) NA P/M USB (279 x 432) ASF (50) NA P/M
S-B/A3+ (329x483) ASF (1) NA P
Feeder
(capacity*1)
Borderless
2
print*
Black
Ink*
3
EAI EU Asia
Media Name Size (mm)
Letter (216x279) ASF (20) M
Enhanced Matte Paper (EAI)/Archival Matte Paper (EU, Asia)
Watercolor Paper­Radiant White
UltraSmooth Fine Art Paper
Velvet Fine Art Paper
Note "*1": ASF = Auto Sheet Feeder
R.Manual = Rear Manual Feed Front Manual Feed supports thicker paper (1.2 to 1.5mm thickness). Paper loading capacity for both Rear and Front Manual Feed is one sheet.
"*2": User-defined sized paper (89 x 127mm to 432 x 950mm) is not available for borderless
printing.
"*3": Shows the supported black ink type
P: Photo Black M: Matte Black P/M: Both Photo and Matte Black are supported
A4 (210x297) ASF (20) M A3 (297x420) ASF (10) M  S-B/A3+ (329x483) ASF (10) M A2 (420x594) ASF (1) M  USC (432x559) ASF (1) M
S-B/A3+ (329x483)
A3+ (329x483)
A2 (420x594)
USC (432x559)
Letter (216x279)
S-B/A3+ (329x483)
A2 (420x594)
USC (432x559)
Feeder
(capacity*1)
R.Manual
R.Manual
R.Manual
R.Manual
R.Manual
R.Manual
R.Manual
R.Manual
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
Borderless
print*
Black
2
M 
M
M 
M
M
M
M 
M
Ink*
3
EAI EU Asia
PRODUCT DESCRIPTION Printing Specifications 15
EPSON Stylus Pro 3800/3800C/3850 Revision A
1.3.4 Printable Area
Item Dimension
PW (paper width) 89mm to 431.8mm
PL (paper length) 127mm to 950mm
TM (top margin) 0mm/3mm/20mm*
BM (bottom margin) 0mm/3mm/20mm*
LM (left margin) 0mm/3mm
RM (right margin) 0mm/3mm
Note *: TM and BM are fixed to 20 mm in front manual feeding.
The printer detects the paper width when paper is set. (If the paper width detection
setting is OFF, the printer does not detect the paper width.)
The printer does not print the image exceeding the detected paper width and the
printable area that is specified in the paper setting. (If the paper width detection setting is OFF, the printer may print on the platen.)
The top/bottom/left/right margins (TM, BM, LM, RM) can be set to zero under
special conditions.
Because the printer detects tilt of loaded paper in a range of 3 mm at both left and right sides, an image bleeds off both left and right edges of paper by 3 mm each at borderless printing. However, if the distance between the paper edges and the platen (sponge width) is less than 3 mm, the bleeding margins are adjusted to less than 3 mm (within the range of 0 mm (Refer to "1.4.2 Borderless Printing" (p17), for the borderless print specification.)
a
3 mm) not to directly print on the platen.
PW
LM RM
TM
Printable Area
Paper Feed Direction
BM
Figure 1-3. Printable Area
PL
PRODUCT DESCRIPTION Printing Specifications 16
EPSON Stylus Pro 3800/3800C/3850 Revision A
1.4 Print Mode
This section provides specifications of the print mode and borderless printing.
1.4.1 Print Mode
Media Type Print Quality
Plain Paper
Inkjet Paper
-- ISV Square Resolution Mode
Note "*1": Driver not supported
"*2": Driver not supported (supports Out_bit_1 only)
Draft 360 x 360 dpi VSD1_Eco (280cps)
Normal (360 dpi) 720 x 360 dpi VSD1 (280cps)
Normal (360 dpi) 720 x 360 dpi VSD1 (280cps)
Fine (720 dpi) 720 x 720 dpi VSD1 (280cps)
Super Fine (1440 dpi) 1440 x 720 dpi VSD2 (280cps)
Super Photo (2880 dpi) 2880 x 1440 dpi VSD3 (280cps)
1.4.2 Borderless Printing
AVAILABLE PAPER SIZE
The following table lists paper sizes in the order shown by the printer driver, and shows the borderless printing availability.
Print Density
(H x V)
1440 x 1440 dpi VSD2 (280cps)
2880 x 2880 dpi VSD3 (280cps)
Dot Size
*1
*2
Table 1-5. Borderless Printing Available Paper Sizes
Paper Size Displayed by Driver Borderless Print
A4 (210 x 297 mm) Available
A3 (297 x 420 mm) Available
Super A3 (329 x 483 mm) Available
A2 (420 x 594 mm) Available
B5 (182 x 257 mm) NA
B4 (257 x 364 mm) NA
B3 (364 x 514 mm) NA
89 x 127 mm (3.5 x 5 in) Available
102 x 152 mm (4 x 6 in) Available
127 x 178 mm (5 x 7 in) Available
16:9 wide (102 x 181 mm) Available
203 x 254 mm (8 x 10 in) Available
254 x 305 mm (10 x 12 in) Available
279 x 356 mm (11 x 14 in) Available
305 x 305 mm (12 x 12 in) NA
406 x 508 mm (16 x 20 in) Available
User Defined* NA
Note *: The minimum user defined size is 3.5 x 5 in (89 x 127 mm), and the maximum size is 17 x 37.4
in (432 x 950 mm).
Table 1-5. Borderless Printing Available Paper Sizes
Paper Size Displayed by Driver Borderless Print
Letter (8 2/1 x 11 in) Available
Legal (8 2/1 x 14 in) NA
Half Letter (5 2/1 x 8 2/1 in) NA
US B (11 x 17 in) Available
US C (17 x 22 in) Available
A6 (105 x 148 mm) NA
A5 (148 x 210 mm) NA
PRODUCT DESCRIPTION Print Mode 17
EPSON Stylus Pro 3800/3800C/3850 Revision A
AUTOMATIC EXPANSION SPECIFICATION
The driver automatically changes margins that bleed off the edges of paper according to the paper size.
Table 1-6. Borderless Printing Margins (Bleed)
16:9 Wide
L/4” x 6”
5” x 7”
8” x 10”
A4 / Letter
Top 1.34mm (19dot) 2.96mm (42dot) 3.32mm (47dot)
Left/Right 2.54mm (36dot) 3.46mm (49dot) 4.52mm (64dot)
Bottom 2.54mm (36dot) 4.02mm (57dot) 4.52mm (64dot) 5.01mm (71dot)
Note : The number of dots are based on 360 dpi.
11” x 14”
A3/A3+
A2/USC
PRINTABLE AREA
Printing position coordinate origin
3.5m (max)
Paper edge
Paper
feeding
direction
5mm (max)
Width-direction
printable area
Page control
coordinate origin
Printable area
Paper width
5mm
(max)
Figure 1-4. Printable Area
printable area
Length-direction
5mm
(max)
Bottom position
Note : Print start position can be shifted toward the home position by 8 m by changing the appropriate
setting.
PRODUCT DESCRIPTION Print Mode 18
EPSON Stylus Pro 3800/3800C/3850 Revision A
1.5 Appearance Specifications
This section describes external dimensions and parts names.
1.5.1 Dimensions/Weight
684 mm
1040 mm
293 mm
257 mm
376 mm
550 mm
100 mm
Dimensions
Storage: 684 (W) x 376 (H) x 257 (D) mm Printing: 684 (W) x 1040 (H) x 550 (D) mm
Weight
18.5 kg (excluding ink cartridges, including Maintenance cartridge)
19.8 kg (including ink cartridges)
1.5.2 Part Names
Ink Cover
Paper Eject
Tray
Paper Support
Edge Guide
Top Cover
Board Paper Tray
Auto Sheet Feeder
Maintenance Cartridge Cover
Paper Support Edge Guide
Print Head (Nozzle)
Operation Panel
90 mm
Paper Eject Tray Cover
Rear Paper
Feeder
Exhaust Outlet
Figure 1-5. External Dimensions
USB Interface Connector
Network Interface Connector
AC Connector
Figure 1-6. Parts Names
PRODUCT DESCRIPTION Appearance Specifications 19
EPSON Stylus Pro 3800/3800C/3850 Revision A
1.6 Operation Panel
1.6.1 Buttons and Functions
Power LED
A
Paper status LED
B
Ink status LED
C
Power
3
Cancel/Reset
4 6
Enter
5
Paper Feed/Down
Figure 1-7. Operation Panel
1.6.2 Buttons
Button
1 Power Turns the power ON or OFF
2 Cancel/Reset
3 Menu/Right
4 Back/Left -- --
Ink Cover Open/
5
Up
*2
Normal One Press
*1
• Clears error
• Opens I/H Cover (When the printer runs out of ink)
• During printing Changes the panel display to the Printer Status Menu
• When not printing Shifts the printer into the Panel Setting Mode
--
1
Functions
Hold Down for
3 Seconds
Cancels the job Interrupts panel setting
Runs a head cleaning
Unlocks the Ink Cover
Back/Left
Ink Cover Open/Up
2
Menu/Right
7
Function at the
Panel Setting
-- Power OFF
*3
Moves to the next menu item (Descent)
Moves to the previous menu item (Ascent)
Set Value +
Functions
Button
Paper Feed/
6
Down
7 Enter -- --
Note "*1": The printer is always turned OFF regardless of operation status.
"*2": When turning the power ON while holding down the Cancel button, the maintenance mode
becomes activated. (Refer to
"*3": Deactivated during printing.
Normal One Press
• When paper is set ASF: Ejects the paper Manual-Rear: Backfeeds the paper Manual-Front: Ejects the paper
• When paper is not set ASF starts paper feeding
• When Manual-Front Tray Cover is opened. Manual-Front starts paper feeding
"1.6.7 Maintenance Mode" (p28)
Hold Down for
3 Seconds
-- Set Value -
for details.)
Function at the
Panel Setting
• Accepts the change of setting
• Executes the selected operation
• Saves the setting
1.6.3 LED
LED Color Displays Status
ON The power is ON.
Receiving data, during printing, or executing power off
A
Power Green
B
Paper status Red
C
Ink status Red
Note *: Alternately turns On and Off every 500 ms. In the case of maintenance call error, they light for 100
ms at intervals of five seconds.
Note : When a service call error occurs, all the LEDs flash.
*
Flashing
OFF The power is OFF.
ON Impossible to make a print due to the paper status.
Flashing
OFF
ON An ink-related error is occurring.
Flashing*An ink-related warning is occurring.
OFF
sequence.
• A paper feeding or ejecting error is occurring.
*
• A maintenance call error is occurring.
The papers are in normal condition without an error or warning.
The inks are in normal condition without an error or warning.
PRODUCT DESCRIPTION Operation Panel 20
EPSON Stylus Pro 3800/3800C/3850 Revision A
1.6.4 Panel Display
Normal indication
1
2
6
4
3
Figure 1-8. Panel Display (Normal indication)
No. Item Description
1 Messages Printer status, operation status, and error messages are displayed.
2 User-defined paper No.
Paper type
3
(For Cut-sheet only)
4 Platen Gap
5 Ink Cartridge Status The remaining amount of ink in each cartridge is displayed.
Remaining Maintenance Cartridge
6
Status
The user-defined paper setting number created by the CUSTOM PAPER function in the panel setting menu is displayed.
This icon is displayed when the number of paper, except STANDARD paper, created by the CUSTOM PAPER function in the panel setting is selected.
The platen gap setting made by the PLATEN GAP function in the panel setting menu is indicated.
Free space of the Maintenance Cartridge is displayed.
5
Error indication
12
3
Figure 1-9. Panel Display (Error indication)
No. Item Description
1 Error name Error name is highlighted.
2 Error icon Error icon is displayed.
3 Remedy Describes the cause of error and gives instructions to clear the error.
Note : When multiple errors occur simultaneously, they are displayed in the order of precedence. The
next error indication appears when previous one is cleared.
Error indication (Displayed with an illustration)
2
1
3 4
Figure 1-10. Panel Display (Error indication: Displayed with an illustration)
No Item Description
1 Error name Error name is highlighted.
2 Error icon Error icon is displayed
3 Illustration
4 Remedy Describes the cause of the error and gives instructions to clear the error.
Note : When multiple errors occur simultaneously, they are displayed in the order of precedence. The
next error indication appears when previous one is cleared.
Describes the cause of the error and gives instructions to clear the error using a illustration.
PRODUCT DESCRIPTION Operation Panel 21
EPSON Stylus Pro 3800/3800C/3850 Revision A
1.6.5 Icons on the LCD
PLATEN GAP SETTING
The platen gap specified in PRINTER SETUP and CUSTOM PAPER menus is indicated with icons as shown below.
Icons Status
-- STANDARD is selected.
NARROW is selected.
WIDE is selected.
WIDER
is selected.
WIDEST is selected.
Table 1-7. Relation between Counters and Remaining Ink
Remaining Ink
No.
0*1Not selected K 6 67-72 11 39-44 16 12-16
1 95-100 7 62-66 12 34-38 17 6-11
2 89-94 8 56-61 13 28-33 18 1-5
3 84-88 9 51-55 14 23-27 19
4 78-83 10 45-50 15 17-22 20
5 73-77
Note "*1": Displays either Matte BK or Photo BK that is not in use when printing.
(%)
"*2": Counter No.19 is displayed when non-genuine ink cartridge(s) is used.
No.
Remaining Ink
(%)
No.
Remaining Ink
(%)
No.
*2
Remaining Ink
Ink Cartridge
Ink Low/Ink Out Indicator
The indicators below is displayed when Ink becomes Low or Out.
No.
Icon
(Ink Low)
1 2 3 4 5 6 7 8 9
(%)
Ink Out
Error
INK CARTRIDGE STATUS
Ink Counter
Icon
(Ink Out)
The remaining amount of ink in each cartridge is indicated on the panel as shown below.
Colors PK C LK Lc LLK Lm M MK Y
12 4 567891011
0
3
Figure 1-11. Ink Counter
12
13
14
15
16 17 18 19 20
PRODUCT DESCRIPTION Operation Panel 22
EPSON Stylus Pro 3800/3800C/3850 Revision A
MAINTENANCE CARTRIDGE STATUS
Maintenance Cartridge Counter
The free space of the Maintenance Cartridge is indicated as shown below.
Figure 1-12. Maintenance Cartridge Status
Table 1-8. Relation between Counters and Remaining Ink
No. Free Space
1 96-100 9 58-61 17 20-23
2 91-95 10 53-57 18 15-19
3 86-90 11 48-52 19 10-14
4 81-85 12 43-47 20 5-9
5 77-80 13 39-42 21 1-4
6 72-76 14 34-38 22 0
7 67-71 15 29-33 23 Full
8 62-66 16 24-28
(%)
No. Free Space
(%)
No. Free Space
(%)
PRODUCT DESCRIPTION Operation Panel 23
EPSON Stylus Pro 3800/3800C/3850 Revision A
1.6.6 Menu Settings
Table 1-9. List of Menu Settings
Top Menu Menu Items Settings (Bold = default) Explanation
NARROW
PRINTER SETUP
TEST PRINT
PRINTER STATUS
STANDARD
PLATEN GAP
PAPER SIZE CHECK
INITIALIZE SETTINGS EXECUTE All settings made using the control panel are returned to their default.
NOZZLE CHECK
STATUS SHEET PRINT Prints information on the printer status.
NETWORK STATUS SHEET PRINT
JOB INFORMATION PRINT Prints information on print jobs stored in the printer up to 10 jobs.
CUSTOM PAPER PRINT Prints setting values set in the CUSTOM PAPER menu.
VERSION o0XXXX-XX.XX.ICBS Displays the firmware version installed on the printer. (see "Firmware version indication" (p27))
PRINTABLE PAGES
INK LEVEL
MAINTENANCE TANK
USAGE COUNT INK xxxxx.xml Displays ink amount consumed in ml units.
JOB HISTORY
TOTAL PRINTS nnnnnn PAGES Displays the gross number of printed pages in decimal up to six digits.
(MAINTENANCE TANK)
WIDE
WIDER
WIDEST
ON
OFF
MANUAL
AUTO
(Ink color)
nnnnnnn PAGES
(Ink color)
nn%
nn%
No.0 to No.9
INK xxxxx.xml
PAPER xxxx.x cm
2
Adjusts the gap between the print head and the platen. The set value is returned to the default at every power-on. When the PAPER TYPE in the CUSTOM PAPER menu is set to other than the default, the PLATEN GAP setting in the menu takes priority over this setting. (see "PG settings list" (p27))
Setting to OFF deactivates the sensor that detects paper width when paper is loaded. This enables to print on paper whose width is out of the sensor’s detectable range, however, the user should know that if he/she prints an image larger than the paper size, the image extended off the edges of the paper is printed directly on the platen.
Prints a nozzle check pattern, firmware version, usage count of paper and ink, and free space in the maintenance cartridge. Visually check the printed check pattern, and decide whether cleaning is required or not.
Prints a nozzle check pattern, firmware version, usage count of paper and ink, and free space in the maintenance cartridge. The ink mark sensor scans the printed check pattern and cleaning is automatically carried out if it is judged necessary.
Prints information on the network status.
Displays the number of pages that can be printed with the installed ink cartridge.
Displays the percentage of ink level in each installed cartridge.
Displays the percentage of free space in the maintenance cartridge.
JOB NO.
Displays the job number assigned by the printer. The No.0 is the latest job.
INK LEVEL
Displays ink amount consumed for each job.
PAPER SIZE
Displays the number of pages of each job.
PRODUCT DESCRIPTION Operation Panel 24
EPSON Stylus Pro 3800/3800C/3850 Revision A
Table 1-9. List of Menu Settings
Top Menu Menu Items Settings (Bold = default) Explanation
CUSTOM PAPER
MAINTENANCE
HEAD ALIGNMENT
PAPER NUMBER (1-10)
PAPER TYPE
PLATEN GAP
THICKNESS PATTERN PRINT
PAPER FEED ADJUST A
PAPER FEED ADJUST B
DRYING TIME
BLACK INK CHANGE EXECUTE Switches the black ink between Matte and Photo.
POWER CLEANING EXECUTE Performs a power cleaning.
CLOCK SETTING YY/MM/DD HH:MM Sets date and time of the internal clock.
CONTRAST ADJUSTMENT
AUTO
MANUAL
STANDARD
PAPER NO.1-10
MATTE THICK
MATTE THIN
PHOTO PLAIN
FINE ART PAPER
REMOTE PANEL PAPER
NARROW
STANDARD
WIDE
WIDER
0.00%
-0.7% to 0.7%
0.00%
-0.7% to 0.7%
0.0 SEC
0.0 SEC to 10.0 SEC
0
-20 - 0 - +20 (dec)
PREM.GLOSSY/LUSTER
PQ INK JET PAPER
ENHANCED MATTE PAPER
0.1 mm
0.2 mm
0.3 mm
0.4 mm
0.5 mm
Paper type and relating settings can be saved and easily retrieved by assigning a number to them. Up to 10 groups of settings can be stored. When EPSON genuine paper is used, STANDARD should be selected.
Selects a paper type corresponds to the paper.
Adjusts the platen gap according to the selected paper type.
Prints a pattern to detect the thickness of loaded paper. (When STANDARD is selected in the PAPER NUMBER, this menu is not displayed.)
Sets paper feed amount for the printable area. The amount increases/decreases by the selected percentage of one meter.
Sets paper feed amount for the bottom area (out of the printable area). The amount increases/decreases by the selected percentage of one meter.
Sets a time period to stop the print head movement for drying ink.
Adjusts the contrast of the control panel display.
Selects a paper type to be used for the gap adjustment.
Selects a gap to be adjusted manually.
PRODUCT DESCRIPTION Operation Panel 25
EPSON Stylus Pro 3800/3800C/3850 Revision A
Table 1-9. List of Menu Settings
Top Menu Menu Items Settings (Bold = default) Explanation
NETWORK SETUP
NETWORK SETUP
IP ADDRESS SETTING
IP, SN, DG SETTING
APPLE TALK
MS NETWORK
BONJOUR
INIT NETWORK SETTING
DISABLE
ENABLE
AUTO
PANEL
PING
---
ON
OFF
ON
OFF
ON
OFF
EXECUTE
Disables or enables a network connection. The other NETWORK SETUP menu items appear only when ENABLE has been selected. Under the following conditions, this setting is automatically changed to DISABLE.
• Every power-on (always returns to the default: DISABLE)
• When the network setup initialization is performed.
• When the PANEL DEFAULT in the maintenance mode is performed.
Select the settings for the IP address to use. When [PANEL] is selected, the settings in [IP, SN, DG SETTING] are enabled.
Set the IP address, Subnet mask, and default gateway.
Enables (ON)/disables (OFF) AppleTalk.
Enables (ON)/disables (OFF) MS NETWORK.
Enables (ON)/disables (OFF) BONJOUR.
Returns the network I/F related settings to their default.
PRODUCT DESCRIPTION Operation Panel 26
EPSON Stylus Pro 3800/3800C/3850 Revision A
PG settings list
The table below lists the platen gap amounts settable with the printer driver, control panel, and media table.
Table 1-10. PG Setting List
Printer Driver
Paper Thickness
setting
No setting
0.0 to 0.8mm
0.9mm to 1.5mm -- -- 3.5
Control Panel
Setting
NARROW
STANDARD
WIDE
WIDER
WIDEST
Media Table or
Printer Driver
PG Setting
Minimum 0.9
Small 0.9
Middle 1.2
Large 1.5
Minimum 0.9
Small 1.2
Middle 1.5
Large 2.1
Minimum 1.2
Small 1.5
Middle 2.1
Large 2.1
Minimum 1.5
Small 2.1
Middle 2.1
Large 2.1
Minimum 2.1
Small 2.1
Middle 2.1
Large 2.1
PG amount (mm)
Firmware version indication
The table below explains the meaning of the “o0XXXX-xx.xx.IBC” (firmware version).
Table 1-11. Firmware Version Indication
Item Explanation
o0
XXXX The version of the firmware installed on the printer.
xx.xx The version of the network firmware.
I A code assigned by product. The code of the printer is “8”.
B
C
A code assigned to each printer. Special version is assigned to “0” (zero).
When the business system functions are enabled, the printer settings are indicated in hexadecimal (1 to F).
bit0: Graphic printing control function.
0: Disabled 1: Enabled
bit1: Credit function
0: Disabled
bit2: Credit counter
0: The credit function is disabled or the counter is “0” (zero). 1:
The credit function is enabled and the counter is
bit3: Reserved
Shows the custom number when the custom operation has been set using the special setting menu. “0” appears when such operation is not set.
1 or more.
PRODUCT DESCRIPTION Operation Panel 27
EPSON Stylus Pro 3800/3800C/3850 Revision A
1.6.7 Maintenance Mode
HOW TO START & QUIT
Starting Method
Turn the printer On while holding down the Cancel/Reset button.
Quitting Method
Turn the printer Off.
MAINTENANCE MODE MENU LIST
Menu Item
LANGUAGE
UNIT
DEFAULT PANEL EXECUTE
Settings
= default)
(Bold
ENGLISH
JAPANESE
FRENCH
GERMAN
ITALIAN
PORTUGUE
SPANISH
DUTCH
METRIC
FEET/INCH
Explanation
Select the language to be displayed on the LCD panel.
Select a unit of length to be used for various length information.
All settings made in the following menus are returned to their default.
PRINTER SETUP menuPRINTER STATUS menuCUSTOM PAPER menuHEAD ALIGNMENT menuNETWORK SETUP menu
PRODUCT DESCRIPTION Operation Panel 28
EPSON Stylus Pro 3800/3800C/3850 Revision A
1.6.8 Error/Warning Statuses Displayed/Indicated on/by LCD/LED
No Error/Warning Status
1 FATAL ERROR (Service Call No. is displayed) Error --
FATAL ERROR (1st time: Restart Request is displayed/ 2nd time and later: Service Call
2
No. is displayed.)
FATAL ERROR
3
(Always Restart Request is displayed.)
FATAL ERROR
4
(CR locked)
PAPER JAM
5
(Fatal Error)
6 Timer IC Reset/Clearing NVRAM (Please wait) -- -- PLEASE WAIT Light Light Light
7 Updating F/W (at normal startup) -- -- UPDATING FIRMWARE Blink Off Off
8 Canceling (including Job Cancel) -- --
9 No Maintenance Cartridge Error
10 Maintenance Cartridge Cover Open Error
Paper Feed Failed
11
Reset
Board Paper Feed Failed
12
Reset
Error or Warning
Error --
Error --
Error --
Error --
Error --
Error --
Illustration
on LCD
Message on LCD
SERVICE CALL ERROR NNNN PLEASE CONTACT TO THE REPAIR CENTER
PRINTER ERROR RESTART THE PRINTER
PRINTER ERROR RESTART THE PRINTER
CARRIAGE LOCKED RELEASE THE CARRIAGE LOCK
PAPER JAM CLEAR JAMMED PAPER
SEE PRINTER GUIDE FOR INSTRUCTIONS
RESETTING PLEASE WAIT
NO MAINTENANCE CART. INSTALL THE MAINTENANCE CARTRIDGE.
MAINTENANCE COVER OPEN CLOSE THE MAINTENANCE COVER
PAPER FEED ERROR REMOVE PAPER AND LOAD PAPER CORRECTLY
PAPER FEED ERROR LOAD PAPER CORRECTLY AND PRESS PAPER/FEED BUTTON
Power Paper Status Ink Status
Light Blink Blink
Light Blink Blink
Light Blink Blink
Light Blink Blink
Light Blink Blink
Light Light Light
Light Off Light
Light Off Light
Light Light Off
Light Light Off
LED
PRODUCT DESCRIPTION Operation Panel 29
EPSON Stylus Pro 3800/3800C/3850 Revision A
No Error/Warning Status
Paper Jam Discharge Failed
13
Remove Paper
14 Waiting Cartridge Cover open -- --
15 Cartridge Cover Cannot Be Opened Error --
16 Detecting Ink Cartridge (Cover close -> READY) -- -- PLEASE WAIT Light Off Off
17 Maintenance Cartridge Insufficient Error
18 Ink Cartridge Insufficient Error --
19 Maintenance Cartridge CSIC Read/Write Error Error
20 Not GENUINE maintenance cartridge error Error --
21 Not GENUINE maintenance cartridge error (Confirmation 1) Error --
22 Not GENUINE maintenance cartridge error (Confirmation 2) Error --
23 Maintenance Cartridge End Error
Error or Warning
Error --
Illustration
on LCD
Message on LCD
PAPER JAM REMOVE PAPER
RELEASING THE INK COVER LOCK
CANNOT OPEN COVER IS THERE ANYTHING ON THE PRINTER? PRESS THE UP BUTTON
MAINTENANCE CARTRIDGE NEARLY FULL REPLACE THE CARTRIDGE
NOT ENOUGH INK REPLACE INK CARTRIDGE WITH A NEW ONE
MAINTENANCE CARTRIDGE ERROR REPLACE THE CARTRIDGE
MAINTENANCE PLEASE USE GENUINE EPSON CARTRIDGES
MAINTENANCE NON-GENUINE CARTRIDGE! MAY NOT PERFORM AT OPTIMUM. CONTINUE? <YES NO>
MAINTENANCE THIS MAY VOID EPSON’S WARRANTY. DO YOU ACCEPT THIS? <ACCEPT DECLINE>
MAINTENANCE CARTRIDGE FULL REPLACE THE CARTRIDGE
Power Paper Status Ink Status
Light Light Off
Blink Off Off
Light Off Blink
Light Off Light
Light Off Light
Light Off Light
Light Off Light
Light Off Light
Light Off Light
Light Off Light
LED
PRODUCT DESCRIPTION Operation Panel 30
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