All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SeikoEpsonCorporation. The information contained herein is designed only for use with
these Epson printers. Epson is not responsible for any use of this information as applied to other printers.
Trademarks
Epson and Epson
Stylus are registered trademarks, and Epson UltraChromeK3 and Exceed Your Vision are
trademarks of SeikoEpsonCorporation.
UltraSmooth is a registered trademark, PhotoEnhance is a trademark, and Epson Preferred and Epson Store are
service marks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all rights in those marks.
The E
NERGY STAR emblem does not represent EPA endorsement of any product or service.
Legal Notices
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of
this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or
any consumable products other than those designated as Original Epson Products or Epson Approved Products by
Seiko Epson Corporation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
This Printer Guide provides basic information for using your printer.
It describes how to select and load paper, choose software settings for the
best printing results, and install the printer software in a network
environment. It also includes instructions for replacing your ink cartridges
and performing other maintenance procedures, and how to troubleshoot
problems.
For additional information, see the following:
•The Start Here sheet explains how to set up your printer, install the
software for a USB connection, and load paper. Be sure to follow these
instructions to set up your printer correctly. If you are connecting the
printer to a network, you also need to see Chapter 1 in this Printer Guide
for software installation instructions.
•The on-screen Network Guide on the CD-ROM describes how to set up
and configure the printer for use on a network.
•The on-screen User’s Guide on the CD-ROM provides complete
information about your printer. You can read the guide using a web
browser, such as Safari
®
Netscape
Navigator® or Microsoft® Internet Explorer, versions 4.0 or
TM
1.0 or later, Mozilla® FireFox® 1.0 or later, or
later.
Warnings, Cautions, Notes, and Tips
These symbols are used in this book:
WARNINGS must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional hints on how to get the most out of your printer.
9
10 | Introduction
Macintosh System Requirements
Caution: Using an
improperly shielded
cable—especially a
cable more than 10 feet
long—may cause the
printer to malfunction.
Note: USB 2.0 is
required to allow the
printer to run at full
speed.
To use your printer in either a stand-alone or peer-to-peer network
environment, your Macintosh
•Mac OS X 10.3.9 to 10.4.x
•PowerPC G5, Intel, or higher processor
•At least 1GB of RAM (2GB or more recommended)
•At least 100MB of free hard disk space to install the software and at least
®
system should meet these requirements:
30GB of free hard disk space for processing files
•Quad-speed (4×) or faster CD-ROM or DVD drive for installing the
printer software
•For USB connection: a compliant USB Hi-Speed 2.0 port and a
shielded USB “AB” cable from Series A (computer) to Series B (printer),
up to 10 feet long
•For network connection: Ethernet-equipped Macintosh and a
compatible cable
Windows System Requirements
To use your printer in either a stand-alone or peer-to-peer network
environment, your system should meet these requirements:
•IBM
•Windows
®
-compatible PC with a Pentium® 4, 2.1 GHz or higher processor
recommended
®
2000, XP, or XP Professional x64 Edition
•At least 1GB of RAM
•At least 100MB of free hard disk space to install the software, and at
least 20GB of free hard disk space for processing files
•Quad-speed (4×) or faster CD-ROM or DVD drive for installing the
printer software
•For USB connection: a Windows-compliant USB Hi-Speed 2.0 port
and a shielded USB “AB” cable from Series A (computer) to Series B
(printer), up to 10 feet long
•For Ethernet connection: Ethernet-equipped PC and a compatible cable
10
Options and Supplies
Introduction | 11
Tip : Check the Epson Pro
Graphics website at
prographics.epson.com
for accessories and
options that are currently
available.
Your Epson Stylus® Pro 3800 offers these optional upgrades and supplies:
OptionProduct code
One-year extended warrantyEPP38B1
Two-year extended warrantyEPP38B2
Replacement Ink Maintenance Cartridge T582000
Ink cartridges
Photo BlackT580100
CyanT580200
MagentaT580300
YellowT580400
Light CyanT580500
Light MagentaT580600
Light BlackT580700
Matte BlackT580800
Light Light BlackT580900
®
You can purchase genuine Epson
ink and paper from an authorized Epson
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
11
12 | Introduction
Tip : If you experience
difficulty with the
toll-free line or your
Unit ID number, call
(562) 276-1305.
Where To Get Help
Epson provides technical support and information on the installation,
configuration, and operation of professional printing products through the
Epson Preferred Protection Plan. Dial (888) 377-6611, 6
SM
AM to 6 PM,
Pacific Time, Monday through Friday. Support hours and days are subject
to change without notice.
Before you call, make sure you have your Unit ID number, which is
included with the Epson Preferred Protection Plan information that came
with your printer. You’ll also need your printer serial number and proof of
purchase.
Epson also provides technical assistance 24 hours a day through the World
Wide Web. You can reach Epson’s support website at epson.com/support.
At this site, you can download drivers, firmware, and documentation, get
FAQs and troubleshooting advice, or e-mail Epson with your questions.
Important Safety Instructions
Before using your printer, read the following safety instructions to make sure
you use the equipment safely and effectively.
•The printer weighs about 43 pounds (20 kilograms) and should be lifted
by two people.
•When setting up the printer, make sure you leave enough space around
it. You’ll need more space behind the printer if you print on large sheets
of heavy stock or posterboard.
•Place the printer on a flat, stable surface that is larger than the printer.
The printer will not operate properly if it is tilted or at an angle.
•Avoid places subject to rapid changes in temperature and humidity. Also
keep the printer away from direct sunlight, strong light, or heat sources.
•Avoid places subject to shocks and vibrations.
•Keep the printer away from dusty areas.
•Place the printer near a wall outlet where the plug can be easily
unplugged.
12
Caution: Always turn
off the printer using the
P Power
you press this button,
POWER OFF appears on
the LCD panel. Do not
unplug the printer or turn
off the power to the
printer until the panel
shuts off. This ensures
that the print head is
safely capped.
button. When
Introduction | 13
•
If you use a stand for the printer, make sure it can support at least 43 lb
(20 kg)
•Use only the type of power source indicated on the label.
•Use only the power cord that comes with the printer. Use of another
cord may result in fire or electric shock.
•The printer’s power cord is designed for use with the printer only. Using
it with other equipment may result in fire or electric shock.
•Do not use a damaged or frayed power cord.
•If you use an extension cord with the printer, make sure the total ampere
rating of devices plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet’s
ampere rating.
•Do not block or cover the openings in the printer’s case.
•Do not put your hand inside the printer or touch the ink cartridges
during printing.
•Do not move the print head by hand; otherwise you may damage the
printer.
•Do not insert objects through the slots. Take care not to spill liquid on
the printer.
•Do not attempt to service the printer yourself.
•Turn off the printer by pressing the P Power button, unplug the
printer, and refer servicing to qualified service personnel under the
following conditions:
The power cord or plug is damaged; liquid has entered the printer; the
printer has been dropped or the cabinet damaged; the printer does not
operate normally or exhibits a distinct change in performance.
13
14 | Introduction
Ink Cartridge Safety Instructions
•Keep ink cartridges out of the reach of children and do not drink the
ink.
•Store ink cartridges in a cool, dark place.
•If ink gets on your skin, wash it off with soap and water. If ink gets in
your eyes, flush them immediately with water.
Caution: Do not shake
cartridges that have been
installed previously with
too much force.
•Shake an ink cartridge well before installing it for best results.
•Do not use an ink cartridge beyond the date printed on the cartridge
carton.
•Use up the ink cartridge within six months of installation for best
results.
•Do not dismantle the ink cartridges or try to refill them. This could
damage the print head.
•After bringing an ink cartridge inside from a cold storage site, allow it to
warm up at room temperature for at least three hours before using it.
•The IC chip on the ink cartridge retains a variety of cartridge
information, which allows you to remove and reinsert it freely.
However, each time the cartridge is inserted, some ink is consumed
because the printer automatically performs a reliability check.
•If you remove an ink cartridge for later use, protect the ink supply area
from dirt and dust, and store it in the same environment as this product.
•Do not touch the ink supply port or its surrounding area and the green
IC chip on the side of the ink cartridge. Doing so may affect normal
operation and printing.
14
15
Chapter 1:
Setting Up
the Printer On
a Network
If you are using the printer on a network, follow the instructions in this
chapter to:
•Connect the printer to the network
•Configure the network interface
•Install the printer software
To connect the printer directly to your computer’s USB port, see the
Start Here sheet.
Connecting to the Network
Make sure you have the correct cable for connecting the printer. To connect
to a network switch or hub, you need a standard RJ-45 “straight-through”
network cable. To connect directly to your computer’s network interface,
you need an RJ-45 crossover cable.
1. Turn off the printer.
2. Connect one end of the appropriate cable to the printer’s Ethernet port.
Then connect the other end to your network switch or hub or your
computer’s Ethernet port.
3. Turn on the printer.
Once the printer is connected to your network, you need to configure it. See
“Configuring the Network Interface” on page 16 for instructions.
15
16 | Setting Up the Printer On a Network
Configuring the Network Interface
1. Make sure that the printer is turned on and the LCD displays READY.
Note: If you don’t know
which setting to use, see
your network administrator
for help configuring the
printer’s IP settings.
2. Press the
Menu r button on the printer’s control panel to enter the
printer’s menu system.
3. Press d to highlight
4. Press r then d to highlight
NETWORK SETUP, then press r.
ENABLE.
5. Press Enter. An asterisk appears next to ENABLE to show that it’s
selected.
6. Press l then d to highlight
IP ADDRESS SETTING.
7. Press r and then u or d to choose one of the following IP configuration
settings:
•AUTO: Select this setting if your network uses a DHCP server to
configure your network devices’ IP settings automatically.
•PANEL: Select this setting if you would like to configure the
printer’s IP settings manually.
8. Press Enter. An asterisk appears next to the setting you selected.
9. Press l to go back. Then do one of the following:
•If you selected AUTO as the IP ADDRESS SETTING, press the
+ Cancel button to exit the printer menu. Then continue with
step 14.
•If you selected PANEL as the IP ADDRESS SETTING, continue
with step 10.
10. Press d to highlight
displays the
IP ADDRESS.
IP, SM, DG SETTING, then press r. The LCD
11. Press u or d to change each octet value, then press r to select the next
octet. When you have changed the value of the last octet, press
LCD displays the
SUBNET MASK.
r. The
1-16
Setting Up the Printer On a Network | 17
12. Press u or d to change each octet value, then press r to select the next
octet. When you have changed the value of the last octet, press
LCD displays the
DEFAULT GATEWAY.
r. The
13. Press u or d to change each octet value, then press r to select the next
octet. When you have changed the value of the last octet, press Enter,
then press the
+ Cancel button to exit the printer menu.
14. Turn the printer off then back on again.
Note: You can check for a
newer version of your
printer driver on the
Epson support site at
epson.com/support.
15. Make sure that the printer displays
READY and that you have at least
three sheets of plain, letter-size paper loaded in the printer’s auto sheet
feeder. Then press the
16. Press d to highlight
17. Press d to highlight
Menu r button to enter the printer menu.
TEST PRINT, then press r.
NETWORK STATUS SHEET, then press r.
18. Press Enter to print the network status sheet and verify that the IP
address settings are correct. Then see “Installing the Software for
Macintosh” below, or “Installing the Software for Windows” on
page 22.
Installing the Software for Macintosh
1. Turn on your Macintosh and your printer.
2. Insert the printer software CD-ROM. If necessary, double-click the
Epson CD-ROM icon to open its window.
3. Double-click the
Epson installer icon.
1-17
18 | Setting Up the Printer On a Network
4. Double-click User’s Guide and Network Guide and wait while the
guides are installed.
5. Double-click
Stylus Pro 3800 Driver.
6. Enter your password and follow the on-screen instructions to install
your software.
7. Enter your password again and follow the on-screen instructions to
install the EPSON LFP Remote Panel.
8. Enter your password again and follow the on-screen instructions to
install EpsonNet Config.
9. Restart your Macintosh when prompted.
10. Click
Exit to close the installer.
Remove the printer software CD-ROM and continue with the instructions
on page 19 for Mac OS X 10.4.x or page 20 for Mac OS X 10.3.9 to add
your printer.
1-18
Setting Up the Printer On a Network | 19
Adding the Printer in Mac OS X 10.4.x
1. Open the Applications folder, then open the Utilities folder and start
Printer Setup Utility.
the
2. If you see a message like this, click
3. Click the
Add icon at the top of the Printer List window.
Add, then skip to step 4.
1-19
20 | Setting Up the Printer On a Network
You see your printer in the Printer Browser:
Tip: If you want to
rename the printer for
easier identification, enter
a new name for it in the
Name field on this
screen.
Note: If your Macintosh
cannot find the printer,
click More Printers and
select the appropriate
interface.
4. Select your printer, then wait while your Macintosh finds the printer
driver and the
Add button becomes available. Then click the Add
button.
Your printer appears in the Printer List window.
5. Close the Printer Setup Utility.
Adding the Printer in Mac OS X 10.3.9
1. Open the Applications folder, then open the Utilities folder and start
Printer Setup Utility.
the
2. If you see a message like this, click
1-20
Add, then skip to step 4.
Setting Up the Printer On a Network | 21
3. Click the Add icon at the top of the Printer List window.
Tip: If you want to
rename the printer for
easier identification,
select the printer name in
the list and click Show Info. Type a new name
and click Apply Changes.
4. Select
EPSON AppleTalk in the pull-down menu. Your printer appears
on the screen.
5. Select your printer, then click the
Add button.
Your printer appears in the Printer List window.
6. Close the Printer Setup Utility.
Pull-down
menu
1-21
22 | Setting Up the Printer On a Network
Installing the Software for Windows
For Windows, you need to add the printer’s network port, then install the
printer software.
Adding the Network Port
1. Turn on your computer and your printer.
2. Do one of the following:
•Windows XP: Click Start, Control Panel, Printers and Other
Hardware
•Windows 2000: Click Start, Settings, and Printers.
You see the Printers and Faxes or Printers window:
, and Printers and Faxes.
1-22
Setting Up the Printer On a Network | 23
3. Open the File menu and select Server Properties. You see a window
like this one:
4. Click the
Ports tab, then click Add Port.
1-23
24 | Setting Up the Printer On a Network
5. Select Standard TCP/IP Port, then click New Port.
6. When you see this Port Wizard window, click
Next.
1-24
Setting Up the Printer On a Network | 25
7. Do one of the following:
•If your network uses a DHCP server to configure your network
devices’ IP settings automatically, enter the printer’s Print Server
Name (shown on page two of the network status sheet) in the
Printer Name or IP Address text box. Then click Next.
•If you configured the Printer’s IP settings manually, enter the
printer’s IP Address (shown on page one of the network status sheet)
in the
Printer Name or IP Address text box. Then click Next.
1-25
26 | Setting Up the Printer On a Network
8. Make sure that Standard and Generic Network Card are selected,
then click
Next.
9. Verify that the
shown on the network status sheet, then click
10. Click the
Device matches the Print Server Name or IP Address
Finish.
Close button to close all the open windows on your screen.
Now continue with “Installing the Printer Software” on page 27.
1-26
Setting Up the Printer On a Network | 27
Installing the Printer Software
1. Insert the printer software CD-ROM.
2. The installer starts automatically.
(If necessary, double-click
My Computer. Then double-click your CD-ROM icon to start the
My Computer or click Start, then
installer.)
3. Double-click
4. When you see a window like this one, click
Stylus Pro 3800 Driver for Ethernet.
Manual.
1-27
28 | Setting Up the Printer On a Network
5. Select the network port you created for the printer, then click OK.
6. When you see a message that driver installation and printer
configuration were completed successfully, click
7. The EPSON LFP Remote Panel begins installing. Follow the on-screen
instructions.
OK.
8. Double-click
User’s Guide and Network Guide and wait while the
guides are copied to your desktop.
9. Click
Exit to close the installer, then remove the printer software
CD-ROM.
1-28
29
Chapter 2:
Handling
Paper and
Other Media
The Epson Stylus Pro 3800 prints on a variety of cut-sheet media up to
17 inches wide. You can also use heavy stock, such as posterboard, up to
59 mil (1.5 mm) thick.
This chapter includes the following information:
•Selecting media for your printer
•Choosing the correct paper path
•Loading paper in the auto sheet feeder
•Loading paper in the rear manual slot
•Loading paper in the front manual slot
•Adjusting the platen gap
•Creating special paper configurations
Selecting Media for Your Printer
You can print on most types of coated, glossy, and plain paper. The
following table shows the Epson paper types and sizes you can use in your
printer. You can also check the Epson Pro Graphics website
(prographics.epson.com) or your authorized Epson dealer for available
media.
Paper typeSizeNumber of sheetsPart number
Epson Presentation Paper Matte
Epson Photo Quality Ink Jet Paper
8.3” × 11. 7”100S041061
8.5” × 11” 100S041062
8.5” × 14” 100S041067
11” × 17” 100S041070
13” × 19” 100S041069
16.5” × 23.4”30S041079
17” × 22”100S041171
29
30 | Handling Paper and Other Media
Paper typeSizeNumber of sheetsPart number
Epson Premium Photo Paper Luster
Epson Premium Luster Photo Paper
Epson Premium Photo Paper Glossy
Epson Premium Glossy Photo Paper
Epson Premium Photo Paper Semi-gloss
Epson Premium Semigloss Photo Paper
8.5” × 11”50 S041405
250S041913
11.7” × 16.5”50S041406
13” × 19”50S041407
100S041604
17” × 22”25S042084
4” × 6”40 S041808
100 S041727
5” × 7”20 S041464
8” × 10”20 S041465
8.5” × 11”50S041667
11” × 14”20S041466
11” × 17”20S041290
11.7” × 16.5”20S041288
13” × 19”20S041289
17” × 22”25S042092
4” × 6” 40S041982
8.5” × 11”20 S041331
13” × 19”20S041327
Epson Ultra Premium Presentation
Paper Matte
Epson Enhanced Matte Paper
Epson Proofing Paper Commercial
Semimatte
Epson Watercolor Paper - Radiant White 13” × 19”20S041351
8.5” × 11”50 S041341
250 S041914
11.7” × 16.5”50S041343
13” × 19”50S041339
100S041605
17” × 22”50S041908
13” × 19”100S041744
2-30
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