Epson Stylus Pro 3800 User Guide

Epson Stylus® Pro 3800
PRINTER GUIDE
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with these Epson printers. Epson is not responsible for any use of this information as applied to other printers.
Trademarks
Epson and Epson
Stylus are registered trademarks, and Epson UltraChromeK3 and Exceed Your Vision are
trademarks of Seiko Epson Corporation.
UltraSmooth is a registered trademark, PhotoEnhance is a trademark, and Epson Preferred and Epson Store are service marks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
The E
NERGY STAR emblem does not represent EPA endorsement of any product or service.
Legal Notices
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
© 2006 Epson America, Inc. 10/06 CPD-22652
2
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
3
4

Contents

5
Introduction
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . .9
Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Options and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1 Setting Up the Printer On a Network
Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Configuring the Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installing the Software for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Adding the Printer in Mac OS X 10.4.x . . . . . . . . . . . . . . . . . . . . . 19
Adding the Printer in Mac OS X 10.3.9 . . . . . . . . . . . . . . . . . . . . .20
Installing the Software for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Adding the Network Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Installing the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
2 Handling Paper and Other Media
Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . .31
Choosing the Correct Paper Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Loading Paper in the Auto Sheet Feeder . . . . . . . . . . . . . . . . . . . . . . . .35
Loading Paper Into the Rear Manual Feed Slot . . . . . . . . . . . . . . . . . . . 38
Loading Paper Into the Front Manual Feed Slot . . . . . . . . . . . . . . . . . . 40
Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . . . . .44
Using Special Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Creating a Paper Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Selecting a Paper Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . .47
5
6 | Contents
3 Printing with Epson Drivers for Macintosh
Choosing Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Choosing Color Management and Paper Configuration Options . . . . . 55
Choosing Expansion Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . . . . . 58
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . .59
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Checking Ink and Maintenance Status . . . . . . . . . . . . . . . . . . . . . . . . .62
4 Printing with Epson Drivers for Windows
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Choosing Paper and Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Choosing Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Choosing Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Choosing Advanced Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . .74
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Managing Prints Using the Progress Meter . . . . . . . . . . . . . . . . . . . 76
Setting Monitoring Preferences and Optimizing Print Speed . . . . .77
5 Maintaining and Transporting the Printer
Checking Printer Status and Part Life . . . . . . . . . . . . . . . . . . . . . . . . . .82
Printing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Viewing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . .84
Running a Power Cleaning Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Performing Additional Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . . 93
Changing the Black Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . 94
Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Adjusting the LCD Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Replacing the Maintenance Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . .97
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
-6
Contents | 7
Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . 101
Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . 101
Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . . . . . . 102
Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Downloading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
6 Solving Problems
Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . .108
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Solving Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . . 119
Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Paper Skews When Printing on Large Format Media . . . . . . . . . . 121
Paper Feed or Paper Jam Problems . . . . . . . . . . . . . . . . . . . . . . . . 121
A Specifications
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Index
-7
8 | Contents
-8
9

Introduction

This Printer Guide provides basic information for using your printer. It describes how to select and load paper, choose software settings for the best printing results, and install the printer software in a network environment. It also includes instructions for replacing your ink cartridges and performing other maintenance procedures, and how to troubleshoot problems.
For additional information, see the following:
The Start Here sheet explains how to set up your printer, install the
software for a USB connection, and load paper. Be sure to follow these
instructions to set up your printer correctly. If you are connecting the
printer to a network, you also need to see Chapter 1 in this Printer Guide
for software installation instructions.
The on-screen Network Guide on the CD-ROM describes how to set up
and configure the printer for use on a network.
The on-screen User’s Guide on the CD-ROM provides complete
information about your printer. You can read the guide using a web
browser, such as Safari
®
Netscape
Navigator® or Microsoft® Internet Explorer, versions 4.0 or
TM
1.0 or later, Mozilla® FireFox® 1.0 or later, or
later.

Warnings, Cautions, Notes, and Tips

These symbols are used in this book:
WARNINGS must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional hints on how to get the most out of your printer.
9
10 | Introduction

Macintosh System Requirements

Caution: Using an
improperly shielded cable—especially a cable more than 10 feet long—may cause the printer to malfunction.
Note: USB 2.0 is required to allow the printer to run at full speed.
To use your printer in either a stand-alone or peer-to-peer network environment, your Macintosh
Mac OS X 10.3.9 to 10.4.x
PowerPC G5, Intel, or higher processor
At least 1GB of RAM (2GB or more recommended)
At least 100MB of free hard disk space to install the software and at least
®
system should meet these requirements:
30GB of free hard disk space for processing files
Quad-speed (4×) or faster CD-ROM or DVD drive for installing the
printer software
For USB connection: a compliant USB Hi-Speed 2.0 port and a
shielded USB “AB” cable from Series A (computer) to Series B (printer),
up to 10 feet long
For network connection: Ethernet-equipped Macintosh and a
compatible cable

Windows System Requirements

To use your printer in either a stand-alone or peer-to-peer network environment, your system should meet these requirements:
IBM
Windows
®
-compatible PC with a Pentium® 4, 2.1 GHz or higher processor
recommended
®
2000, XP, or XP Professional x64 Edition
At least 1GB of RAM
At least 100MB of free hard disk space to install the software, and at
least 20GB of free hard disk space for processing files
Quad-speed (4×) or faster CD-ROM or DVD drive for installing the
printer software
For USB connection: a Windows-compliant USB Hi-Speed 2.0 port
and a shielded USB “AB” cable from Series A (computer) to Series B
(printer), up to 10 feet long
For Ethernet connection: Ethernet-equipped PC and a compatible cable
10

Options and Supplies

Introduction | 11
Tip : Check the Epson Pro
Graphics website at prographics.epson.com for accessories and options that are currently available.
Your Epson Stylus® Pro 3800 offers these optional upgrades and supplies:
Option Product code
One-year extended warranty EPP38B1
Two-year extended warranty EPP38B2
Replacement Ink Maintenance Cartridge T582000
Ink cartridges
Photo Black T580100
Cyan T580200
Magenta T580300
Yellow T580400
Light Cyan T580500
Light Magenta T580600
Light Black T580700
Matte Black T580800
Light Light Black T580900
®
You can purchase genuine Epson
ink and paper from an authorized Epson
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
11
12 | Introduction
Tip : If you experience
difficulty with the toll-free line or your Unit ID number, call (562) 276-1305.

Where To Get Help

Epson provides technical support and information on the installation, configuration, and operation of professional printing products through the Epson Preferred Protection Plan. Dial (888) 377-6611, 6
SM
AM to 6 PM,
Pacific Time, Monday through Friday. Support hours and days are subject to change without notice.
Before you call, make sure you have your Unit ID number, which is included with the Epson Preferred Protection Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase.
Epson also provides technical assistance 24 hours a day through the World Wide Web. You can reach Epson’s support website at epson.com/support. At this site, you can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Important Safety Instructions

Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively.
The printer weighs about 43 pounds (20 kilograms) and should be lifted
by two people.
When setting up the printer, make sure you leave enough space around
it. You’ll need more space behind the printer if you print on large sheets
of heavy stock or posterboard.
Place the printer on a flat, stable surface that is larger than the printer.
The printer will not operate properly if it is tilted or at an angle.
Avoid places subject to rapid changes in temperature and humidity. Also
keep the printer away from direct sunlight, strong light, or heat sources.
Avoid places subject to shocks and vibrations.
Keep the printer away from dusty areas.
Place the printer near a wall outlet where the plug can be easily
unplugged.
12
Caution: Always turn off the printer using the P Power you press this button, POWER OFF appears on the LCD panel. Do not unplug the printer or turn off the power to the printer until the panel shuts off. This ensures that the print head is safely capped.
button. When
Introduction | 13
If you use a stand for the printer, make sure it can support at least 43 lb
(20 kg)
Use only the type of power source indicated on the label.
Use only the power cord that comes with the printer. Use of another
cord may result in fire or electric shock.
The printer’s power cord is designed for use with the printer only. Using
it with other equipment may result in fire or electric shock.
Do not use a damaged or frayed power cord.
If you use an extension cord with the printer, make sure the total ampere
rating of devices plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet’s
ampere rating.
Do not block or cover the openings in the printer’s case.
Do not put your hand inside the printer or touch the ink cartridges
during printing.
Do not move the print head by hand; otherwise you may damage the
printer.
Do not insert objects through the slots. Take care not to spill liquid on
the printer.
Do not attempt to service the printer yourself.
Turn off the printer by pressing the P Power button, unplug the
printer, and refer servicing to qualified service personnel under the
following conditions:
The power cord or plug is damaged; liquid has entered the printer; the
printer has been dropped or the cabinet damaged; the printer does not
operate normally or exhibits a distinct change in performance.
13
14 | Introduction

Ink Cartridge Safety Instructions

Keep ink cartridges out of the reach of children and do not drink the
ink.
Store ink cartridges in a cool, dark place.
If ink gets on your skin, wash it off with soap and water. If ink gets in
your eyes, flush them immediately with water.
Caution: Do not shake cartridges that have been installed previously with too much force.
Shake an ink cartridge well before installing it for best results.
Do not use an ink cartridge beyond the date printed on the cartridge
carton.
Use up the ink cartridge within six months of installation for best
results.
Do not dismantle the ink cartridges or try to refill them. This could
damage the print head.
After bringing an ink cartridge inside from a cold storage site, allow it to
warm up at room temperature for at least three hours before using it.
The IC chip on the ink cartridge retains a variety of cartridge
information, which allows you to remove and reinsert it freely.
However, each time the cartridge is inserted, some ink is consumed
because the printer automatically performs a reliability check.
If you remove an ink cartridge for later use, protect the ink supply area
from dirt and dust, and store it in the same environment as this product.
Do not touch the ink supply port or its surrounding area and the green
IC chip on the side of the ink cartridge. Doing so may affect normal
operation and printing.
14
15
Chapter 1: Setting Up the Printer On a Network
If you are using the printer on a network, follow the instructions in this chapter to:
Connect the printer to the network
Configure the network interface
Install the printer software
To connect the printer directly to your computer’s USB port, see the Start Here sheet.

Connecting to the Network

Make sure you have the correct cable for connecting the printer. To connect to a network switch or hub, you need a standard RJ-45 “straight-through” network cable. To connect directly to your computer’s network interface, you need an RJ-45 crossover cable.
1. Turn off the printer.
2. Connect one end of the appropriate cable to the printer’s Ethernet port.
Then connect the other end to your network switch or hub or your
computer’s Ethernet port.
3. Turn on the printer.
Once the printer is connected to your network, you need to configure it. See “Configuring the Network Interface” on page 16 for instructions.
15
16 | Setting Up the Printer On a Network

Configuring the Network Interface

1. Make sure that the printer is turned on and the LCD displays READY.
Note: If you don’t know which setting to use, see your network administrator for help configuring the printer’s IP settings.
2. Press the
Menu r button on the printer’s control panel to enter the
printer’s menu system.
3. Press d to highlight
4. Press r then d to highlight
NETWORK SETUP, then press r.
ENABLE.
5. Press Enter. An asterisk appears next to ENABLE to show that it’s
selected.
6. Press l then d to highlight
IP ADDRESS SETTING.
7. Press r and then u or d to choose one of the following IP configuration
settings:
•AUTO: Select this setting if your network uses a DHCP server to
configure your network devices’ IP settings automatically.
•PANEL: Select this setting if you would like to configure the
printer’s IP settings manually.
8. Press Enter. An asterisk appears next to the setting you selected.
9. Press l to go back. Then do one of the following:
If you selected AUTO as the IP ADDRESS SETTING, press the
+ Cancel button to exit the printer menu. Then continue with step 14.
If you selected PANEL as the IP ADDRESS SETTING, continue
with step 10.
10. Press d to highlight
displays the
IP ADDRESS.
IP, SM, DG SETTING, then press r. The LCD
11. Press u or d to change each octet value, then press r to select the next
octet. When you have changed the value of the last octet, press
LCD displays the
SUBNET MASK.
r. The
1-16
Setting Up the Printer On a Network | 17
12. Press u or d to change each octet value, then press r to select the next
octet. When you have changed the value of the last octet, press
LCD displays the
DEFAULT GATEWAY.
r. The
13. Press u or d to change each octet value, then press r to select the next
octet. When you have changed the value of the last octet, press Enter,
then press the
+ Cancel button to exit the printer menu.
14. Turn the printer off then back on again.
Note: You can check for a newer version of your printer driver on the Epson support site at epson.com/support.
15. Make sure that the printer displays
READY and that you have at least
three sheets of plain, letter-size paper loaded in the printer’s auto sheet
feeder. Then press the
16. Press d to highlight
17. Press d to highlight
Menu r button to enter the printer menu.
TEST PRINT, then press r.
NETWORK STATUS SHEET, then press r.
18. Press Enter to print the network status sheet and verify that the IP
address settings are correct. Then see “Installing the Software for
Macintosh” below, or “Installing the Software for Windows” on
page 22.

Installing the Software for Macintosh

1. Turn on your Macintosh and your printer.
2. Insert the printer software CD-ROM. If necessary, double-click the
Epson CD-ROM icon to open its window.
3. Double-click the
Epson installer icon.
1-17
18 | Setting Up the Printer On a Network
4. Double-click User’s Guide and Network Guide and wait while the
guides are installed.
5. Double-click
Stylus Pro 3800 Driver.
6. Enter your password and follow the on-screen instructions to install
your software.
7. Enter your password again and follow the on-screen instructions to
install the EPSON LFP Remote Panel.
8. Enter your password again and follow the on-screen instructions to
install EpsonNet Config.
9. Restart your Macintosh when prompted.
10. Click
Exit to close the installer.
Remove the printer software CD-ROM and continue with the instructions on page 19 for Mac OS X 10.4.x or page 20 for Mac OS X 10.3.9 to add your printer.
1-18
Setting Up the Printer On a Network | 19

Adding the Printer in Mac OS X 10.4.x

1. Open the Applications folder, then open the Utilities folder and start
Printer Setup Utility.
the
2. If you see a message like this, click
3. Click the
Add icon at the top of the Printer List window.
Add, then skip to step 4.
1-19
20 | Setting Up the Printer On a Network
You see your printer in the Printer Browser:
Tip: If you want to rename the printer for easier identification, enter a new name for it in the Name field on this screen.
Note: If your Macintosh cannot find the printer, click More Printers and select the appropriate interface.
4. Select your printer, then wait while your Macintosh finds the printer
driver and the
Add button becomes available. Then click the Add
button.
Your printer appears in the Printer List window.
5. Close the Printer Setup Utility.

Adding the Printer in Mac OS X 10.3.9

1. Open the Applications folder, then open the Utilities folder and start
Printer Setup Utility.
the
2. If you see a message like this, click
1-20
Add, then skip to step 4.
Setting Up the Printer On a Network | 21
3. Click the Add icon at the top of the Printer List window.
Tip: If you want to rename the printer for easier identification, select the printer name in the list and click Show Info. Type a new name and click Apply Changes.
4. Select
EPSON AppleTalk in the pull-down menu. Your printer appears
on the screen.
5. Select your printer, then click the
Add button.
Your printer appears in the Printer List window.
6. Close the Printer Setup Utility.
Pull-down menu
1-21
22 | Setting Up the Printer On a Network

Installing the Software for Windows

For Windows, you need to add the printer’s network port, then install the printer software.

Adding the Network Port

1. Turn on your computer and your printer.
2. Do one of the following:
Windows XP: Click Start, Control Panel, Printers and Other
Hardware
Windows 2000: Click Start, Settings, and Printers.
You see the Printers and Faxes or Printers window:
, and Printers and Faxes.
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Setting Up the Printer On a Network | 23
3. Open the File menu and select Server Properties. You see a window
like this one:
4. Click the
Ports tab, then click Add Port.
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24 | Setting Up the Printer On a Network
5. Select Standard TCP/IP Port, then click New Port.
6. When you see this Port Wizard window, click
Next.
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Setting Up the Printer On a Network | 25
7. Do one of the following:
If your network uses a DHCP server to configure your network
devices’ IP settings automatically, enter the printer’s Print Server Name (shown on page two of the network status sheet) in the
Printer Name or IP Address text box. Then click Next.
If you configured the Printer’s IP settings manually, enter the
printer’s IP Address (shown on page one of the network status sheet) in the
Printer Name or IP Address text box. Then click Next.
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26 | Setting Up the Printer On a Network
8. Make sure that Standard and Generic Network Card are selected,
then click
Next.
9. Verify that the
shown on the network status sheet, then click
10. Click the
Device matches the Print Server Name or IP Address
Finish.
Close button to close all the open windows on your screen.
Now continue with “Installing the Printer Software” on page 27.
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Setting Up the Printer On a Network | 27

Installing the Printer Software

1. Insert the printer software CD-ROM.
2. The installer starts automatically.
(If necessary, double-click
My Computer. Then double-click your CD-ROM icon to start the
My Computer or click Start, then
installer.)
3. Double-click
4. When you see a window like this one, click
Stylus Pro 3800 Driver for Ethernet.
Manual.
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28 | Setting Up the Printer On a Network
5. Select the network port you created for the printer, then click OK.
6. When you see a message that driver installation and printer
configuration were completed successfully, click
7. The EPSON LFP Remote Panel begins installing. Follow the on-screen
instructions.
OK.
8. Double-click
User’s Guide and Network Guide and wait while the
guides are copied to your desktop.
9. Click
Exit to close the installer, then remove the printer software
CD-ROM.
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29
Chapter 2: Handling Paper and Other Media
The Epson Stylus Pro 3800 prints on a variety of cut-sheet media up to 17 inches wide. You can also use heavy stock, such as posterboard, up to 59 mil (1.5 mm) thick.
This chapter includes the following information:
Selecting media for your printer
Choosing the correct paper path
Loading paper in the auto sheet feeder
Loading paper in the rear manual slot
Loading paper in the front manual slot
Adjusting the platen gap
Creating special paper configurations

Selecting Media for Your Printer

You can print on most types of coated, glossy, and plain paper. The following table shows the Epson paper types and sizes you can use in your printer. You can also check the Epson Pro Graphics website (prographics.epson.com) or your authorized Epson dealer for available media.
Paper type Size Number of sheets Part number
Epson Presentation Paper Matte
Epson Photo Quality Ink Jet Paper
8.3” × 11. 7” 100 S041061
8.5” × 11” 100 S041062
8.5” × 14” 100 S041067
11” × 17” 100 S041070
13” × 19” 100 S041069
16.5” × 23.4” 30 S041079
17” × 22” 100 S041171
29
30 | Handling Paper and Other Media
Paper type Size Number of sheets Part number
Epson Premium Photo Paper Luster
Epson Premium Luster Photo Paper
Epson Premium Photo Paper Glossy
Epson Premium Glossy Photo Paper
Epson Premium Photo Paper Semi-gloss
Epson Premium Semigloss Photo Paper
8.5” × 11” 50 S041405
250 S041913
11.7” × 16.5” 50 S041406
13” × 19” 50 S041407
100 S041604
17” × 22” 25 S042084
4” × 6” 40 S041808
100 S041727
5” × 7” 20 S041464
8” × 10” 20 S041465
8.5” × 11” 50 S041667
11” × 14” 20 S041466
11” × 17” 20 S041290
11.7” × 16.5” 20 S041288
13” × 19” 20 S041289
17” × 22” 25 S042092
4” × 6” 40 S041982
8.5” × 11” 20 S041331
13” × 19” 20 S041327
Epson Ultra Premium Presentation Paper Matte
Epson Enhanced Matte Paper
Epson Proofing Paper Commercial Semimatte
Epson Watercolor Paper - Radiant White 13” × 19” 20 S041351
8.5” × 11” 50 S041341
250 S041914
11.7” × 16.5” 50 S041343
13” × 19” 50 S041339
100 S041605
17” × 22” 50 S041908
13” × 19” 100 S041744
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Handling Paper and Other Media | 31
Paper type Size Number of sheets Part number
Epson Velvet Fine Art Paper 8.5” × 11” 20 S041636
13” × 19” 20 S041637
17” × 22” 25 S042097
®
Epson UltraSmooth
Epson Singleweight Matte Paper 13” × 19” 100 S041747
Fine Art Paper 13” × 19” 25 S041896
17” × 22” 25 S041897
17” × 22” 100 S041907
Always test samples of paper stock in the printer before purchasing large quantities or printing large jobs. When you use non-Epson paper or other media, you may need to adjust various settings or create special paper configurations. (See page 45 for more information.)

Guidelines for Using Epson Media

Follow these guidelines, as well as those included in your paper package, when printing on Epson paper and other media:
Avoid touching the printable surface with your bare hands. Fingerprints
may affect print quality. Handle media by the edges or use cotton
gloves.
Always choose the correct Media Type setting in your printer driver
software before you send your job. See page 53 (Macintosh) or page 66
(Windows) for instructions.
Always select the correct paper source in both the printer driver software
and on the printer’s control panel. See page 50 (Macintosh) or page 68
(Windows) for instructions on selecting the paper source in your printer
software.
Keep unused media in its original packaging and store it flat in a cool,
dry place to maintain quality. Avoid storing your printouts where they
will be exposed to high temperature, humidity, or direct sunlight.
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32 | Handling Paper and Other Media

Choosing the Correct Paper Path

The printer provides three paths for loading media:
Auto sheet feeder
(multiple sheets)
Rear manual feed slot
(one sheet only)
Front manual feed slot
(one sheet only)
It’s very important to use the correct paper path and to load the correct number of sheets. For example, you can load only one sheet at a time in the front and rear slots, and poster board can be inserted only in the front slot. If you need to make sure the paper stays flat, use the rear manual slot or the front slot.
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Handling Paper and Other Media | 33
The following table shows which path to choose for the type of media you are using and the maximum number of sheets you can load for the different types of special Epson media. The letter
R stands for the rear manual feed slot, and F stands for the front manual
A stands for the auto sheet feeder,
feed slot.
Paper type Paper path Size Auto sheet feeder
loading capacity *
Plain paper A 8.5” × 11” 120
Epson Presentation Paper Matte
Epson Photo Quality Ink Jet Paper
A, R, F 8.3” × 11. 7” 60
8.5” × 11” 60
8.5” × 14” 50
11” × 17” 20
13” × 19” 20
16.5” × 23.4” 20
A, R 17” × 22” 20
Epson Premium Photo Paper Glossy
Epson Premium Glossy Photo Paper
Epson Premium Photo Paper Luster
Epson Premium Luster Photo Paper
Epson Premium Photo Paper Semi-gloss
Epson Premium Semigloss Photo Paper
A 4” × 6” 20
5” × 7” 20
8” × 10” 20
A, R, F 8.5” × 11” 20
11” × 14” 10
11” × 17” 10
11.7” × 16.5” 10
13” × 19” 10
A, R 17” × 22” 10
A, R, F 8.5” × 11” 20
11.7” × 16.5” 10
13” × 19” 10
A,R 17” × 22” 10
A 4” × 6” 20
A, R, F 8.5” × 11” 20
13” × 19” 10
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34 | Handling Paper and Other Media
Paper type Paper path Size Auto sheet feeder
loading capacity *
Epson Ultra Premium Presentation Paper Matte
Epson Enhanced Matte Paper
Epson Proofing Paper Commercial Semimatte
Epson Singleweight Matte Paper A, R, F 13” × 19” 50
Epson Watercolor Paper - Radiant White R 13” × 19” 1
Epson Velvet Fine Art Paper R 8.5” × 11” 1
Epson UltraSmooth Fine Art Paper R 13” × 19” 1
A, R, F 8.5” × 11” 20
11.7” × 16.5” 20
13” × 19” 10
A, R 17” × 22” 10
A, R, F 13” × 19” 1
A, R 17” × 22” 10
13” × 19” 1
17” × 22” 1
17” × 22” 1
* Always load only 1 sheet at a time in the front or rear slot.
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Handling Paper and Other Media | 35

Loading Paper in the Auto Sheet Feeder

Using the auto sheet feeder, you can load up to 120 sheets of plain paper and varying amounts of special media types. Refer to the table starting on page 33 to see how many sheets you can load for your paper type. Then follow these steps:
1. Make sure the printer is turned on and
2. Flip up the paper guide and pull out as many of its extensions as you
need to support your paper size.
3. Press the front cover to release it and open the output tray.
READY appears on the LCD.
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36 | Handling Paper and Other Media
4. Use both hands to pull out and extend the output tray, lifting it slightly
as you pull. Make sure the arrow marks on the tray and the printer are
aligned.
5. Pull out the output tray extensions to accommodate your paper size.
6. Squeeze the left edge guide and slide it to the left so that it is slightly
wider than the width of your paper.
7. If you are loading multiple sheets, thumb through the stack of paper,
then gently tap it on a flat surface to even the edges.
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Caution: Do not leave paper in the printer for a long period of time; its quality will deteriorate. Epson recommends that you remove the paper from the printer after printing.
Handling Paper and Other Media | 37
If the paper is curled, flatten it before you load it. If it curls excessively
and jams frequently, see page 121 for solutions.
8. Load the paper against the right edge, face-up and short edge first. Insert
it until it meets resistance. Slide the edge guide against the left side of the
paper.
You’re ready to print.
If the paper skews when you’re printing on large sheets, flip out the edge guide located on the right side of the auto sheet feeder to help the paper feed straight.
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38 | Handling Paper and Other Media

Loading Paper Into the Rear Manual Feed Slot

Use the rear manual slot to load special media one sheet at a time. (See the table on page 33 for a list of papers you can load in the rear slot.)
1. Make sure the printer is on and
2. Attach the rear sheet guide to the back of the printer.
READY appears on the LCD.
3. Slide the edge guide to the left so it is slightly wider than the width of
your paper.
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Handling Paper and Other Media | 39
4. Insert one sheet face-up and short edge first into the rear sheet guide
against the right edge guide.
5. Slide the edge guide against the left edge of the paper.
Note: If you want to remove the paper, press the d Paper feed button on the control panel to back out the sheet.
6. Gently guide the paper into the slot until it meets resistance. Maintain a
constant pressure; after a few seconds you’ll feel the printer pull the
paper into printing position.
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40 | Handling Paper and Other Media
7. Use both hands to pull out and extend the output tray, lifting it slightly
as you pull. Make sure the arrow marks on the tray and the printer are
aligned.
Caution: Do not leave paper in the printer for a long period of time; its quality will deteriorate. Epson recommends that you remove the paper from the printer after printing.
You’re ready to print.

Loading Paper Into the Front Manual Feed Slot

Use the front manual feed slot when you need to print on thick media (1.2 to 1.5 mm), such as posterboard. Make sure there is enough space behind the back of the printer for the paper to feed without obstruction.
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Handling Paper and Other Media | 41
Also keep the following in mind when using the front slot:
Load only one sheet at a time and make sure the printable side is
face-up.
If the paper is wider than 16.5 inches, use the auto sheet feeder or rear
slot if allowed for your paper type; see page 32 for details.
If PAPER SIZE CHECK is set to OFF on the LCD, you cannot load
paper in the front manual feed slot. Use the printer’s menu system to
turn this setting on. (See your on-screen User’s Guide for more
information.)
1. Make sure the printer is on and
READY appears on the LCD.
2. Press the front cover to release it and open the output tray.
3. Press the front tray as shown to pop it out.
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42 | Handling Paper and Other Media
4. Insert a single sheet of paper, short edge first and face-up into the
front tray.
5. Position the right edge of the paper against the right side of the tray and
align the paper’s bottom edge with the white line on the tray.
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Handling Paper and Other Media | 43
6. Press the d Paper feed button to feed the paper into printing position.
7. Use both hands to pull out and extend the output tray, lifting it slightly
as you pull.
Caution: Do not leave paper in the printer for a long period of time; its quality will deteriorate. Epson recommends that you remove the paper from the printer after printing.
You’re ready to print.
When you finish printing, push the front tray back in.
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44 | Handling Paper and Other Media

Adjusting the Platen Gap for Thick or Thin Paper

When you print on unusually thick or thin paper, you may need to adjust the platen gap setting. Normally, the to adjust automatically. However, if print quality is not satisfactory when using very thin or very thick stock, you may need to change this setting using the printer’s menu system.
STANDARD setting allows the printer
Caution: To avoid damaging the printer, do not select the Narrow setting when you print on heavy media.
1. Press the
2. Press r
3. Press r
setting,
4. Press u or d to select
5. Press the
Menu r button.
to select the Printer Setup menu.
to select PLATEN GAP. An asterisk appears next to the current
STANDARD.
NARROW, WIDE, WIDER, or WIDEST.
Enter button to save the setting. An asterisk appears next to
the selected setting.
6. Press the + Cancel button to exit the menu.
When you switch media again, don’t forget to change the setting back to
STANDARD.
If you’re printing on non-Epson media, you may also need to create a paper configuration to optimize your results. See the next section for more information.
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Tip : It’s a good idea to keep a list describing your paper configurations.
Handling Paper and Other Media | 45

Using Special Paper Configurations

When you choose a media type in your Epson printer software, the driver automatically determines the best settings for your paper. However, you may want to fine-tune how the printer handles certain media—especially if you use non-Epson paper or a paper not supported by the driver. For these situations, you can create a special configuration, or group of settings, for each paper type (up to ten types) and select the desired configuration whenever you print on that particular stock.

Creating a Paper Configuration

To create a configuration for a specific paper type, make sure the paper you want to configure is loaded in the printer. Then follow these steps:
Note: If you’re using Epson special media, select STANDARD for the platen gap to let the printer automatically determine the paper thickness.
1. Press the
Menu r button, then press d until CUSTOM PAPER is
highlighted.
2. Press r
to display the PAPER NUMBER menu.
3. Press u or d to select a paper configuration number (1 to 10). Press
Enter to save the setting.
4. Press r and then u or d to select
PHOTO PAPER, or FINE ART PAPER.
5. Press
Enter to save the setting. An asterisk appears next to the
MATTE THICK, MATTE THIN,
selected paper type.
6. Press l and then d to select
7. Press u or d to select
(The
STANDARD setting is recommended for most paper types.) Then
press
Enter to save the setting. An asterisk appears next to the
PLATEN GAP, then press r.
NARROW, STANDARD, WIDE, or WIDER.
selected platen gap setting.
8. Press l and then d to select
THICKNESS PATTERN.
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46 | Handling Paper and Other Media
9. Make sure the paper you are creating the configuration for is loaded in
the correct paper path in the printer. Then press r and Enter to
print a paper thickness pattern. The printer prints a pattern similar to
the following:
10. Examine the printed pattern for the most evenly overlapping lines, and
choose that pattern number. (In the example shown above, the lines of
pattern 4 are the most even.)
Smallest gap
11. After printing the pattern,
THICKNESS NUMBER is displayed. Press d
or u to select the number that you noted in step 7. Then press
to save the setting.
12. Press l and then d to select
Adjusting this setting and the
PAPER FEED ADJUST A, then press r.
PAPER FEED ADJUST B can help
eliminate banding.
13. Press u or d to set the paper feed
amount for the printable area (labelled
A
in the illustration), and then
press Enter. Choose a lower value if
you see white lines on your prints, or a
higher value if you see dark lines.
14. Press l and then d to select
PAPER FEED ADJUST B, then press r.
Enter
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Handling Paper and Other Media | 47
15. Press d or u to set the paper feed
amount for the bottom margin area
that is 0.79 or 1.18 inches (2 or 3 cm)
from the bottom of the paper (labelled
B in the illustration to the right). Then
press Enter.
16. Press l and then d to select
DRYING TIME, then press r.
17. Press d or u to select the number of seconds (from 1 to 10) that you
want the print head to wait between passes to allow the ink to dry. Then
press Enter to save the setting.
18. When you are finished, press + Cancel to exit the Menu.
You can also make similar settings using the printer driver software. For instructions, see page 55 (Macintosh) or page 73 (Windows).

Selecting a Paper Configuration

Once you have created a paper configuration, follow these steps to select it when you are ready to print on that type of paper:
1. Press the
highlighted.
2. Press d to display
3. Press d or u to select the configuration number that you want to use. If
you select
a number from 1 to 10, the control panel settings override the driver
settings.
Menu r button, then press d until CUSTOM PAPER is
PAPER NUMBER, then press r.
STANDARD, the printer uses the driver settings. If you select
4. Press Enter. The configuration number you selected is displayed on
the LCD.
5. Press + Cancel to exit the menu.
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48 | Handling Paper and Other Media
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49
Chapter 3: Printing with Epson Drivers for Macintosh
Tip : Check the Epson
Pro Graphics website at prographics.epson.com for updated drivers and utilities that may become available.
Your Epson Stylus Pro 3800 comes with drivers and utilities that let you print and manage print jobs. ICC profiles for ColorSync you can use the color management features in Adobe
®
are included, so
®
Photoshop® or other applications, or in the driver itself. A color-managed workflow using Photoshop will produce the most accurate colors and best photographic output for color photos.
For the best black-and-white photography output, the Epson Stylus Pro 3800 driver offers Advanced Black and White mode.
You can create your own profiles if you have the required hardware and software, or you can have them created by a color specialist. Make sure any profiles you want to use are located in the correct folder for your operating system. When you install the Epson printer driver, the included profiles are automatically copied to the correct folder.
This chapter includes the following information for Macintosh:
Choosing page setup settings
Choosing basic print settings
Choosing advanced print settings, including color management, paper
configuration settings, and expansion settings
Creating a custom preset and printing
Choosing Advanced Black and White mode settings
Managing print jobs
Checking the printer status
49
50 | Printing with Epson Drivers for Macintosh

Choosing Page Setup Options

Note: Many application
settings override the printer’s page setup options. Always verify settings to get the results you expect.
If you need more information about print options, click the ? button.
Before you print, make sure you have installed the Epson printer driver and utilities from the printer software CD-ROM. You also need to set up the printer in the Printer Setup Utility. For instructions on installing and configuring the printer driver, see the Start Here sheet.
1. Open the file you want to print in your application.
2. Open the
File menu and click Page Setup. You see a screen like
this one:
Select Stylus Pro 3800
3. Open the
Format for pop-up menu and select Stylus Pro 3800.
Note: If your application has margin settings, make sure they’re turned off for borderless printing.
Borderless printing takes longer than normal printing.
Borderless printing is not available when you use the front manual feed slot.
4. Click the
go to step 4.
Paper Size pop-up menu and choose a size and option, then
Select a paper size, then choose an option, if available
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Printing with Epson Drivers for Macintosh | 51
The standard size setting prints with 0.12 in. (3.0 mm) margins all around.
Borderless (Auto Expand) enlarges your image up to 3% to fit the
paper without borders. If too much of your image’s edges are cut off, you can adjust the expansion setting as described on page 57.
Borderless (Retain Size) prints your image at the size you specify
in your application. You need to size your image slightly larger than the paper to print without borders.
Manual - Rear prints with 0.12 in. (3.0 mm) margins all around.
Manual - Front prints with 0.12 in. (3.0 mm) left and right
margins and 0.79 in. (20 mm) top and bottom margins.
Tip: To ensure that the image is centered on the page, make the top and bottom margins the same.
If your paper size is not listed, select custom paper size.
You see a window like this one:
Click + to create a new paper size
+, double-click Untitled, give your paper size a name, and define
Click its size and margins. Then click size from the Paper Size pop-up menu.
5. Choose the correct
Orientation and Scale settings as necessary.
Manage Custom Sizes to create a
OK, and select the newly created paper
6. Click
OK. Then continue with the instructions in the next section to
select additional settings for printing.
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52 | Printing with Epson Drivers for Macintosh

Choosing Basic Print Options

Once you have selected your page setup options, you need to select printing options. The Epson driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose advanced settings for more control over your printer and color management options, as described on page 55.
1. Open the
2. Open the
File menu and select Print. You see a screen like this one:
Printer pop-up menu and select Stylus Pro 3800, if
necessary.
3. Select
Print Settings from the pop-up menu.
You see a screen like this one:
Select Stylus Pro 3800
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Printing with Epson Drivers for Macintosh | 53
Note: Check the Epson
Pro Graphics website at prographics.epson.com or your authorized Epson dealer for other media that may be available.
4. Select the Media Type that corresponds to the paper you are printing
on. If you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using.
If your paper is not listed, check the instructions included with the paper, or look on the Epson Pro Graphics website at prographics.epson.com. If you are using non-Epson paper, choose the closest setting. You may have to experiment with different settings to determine which one is best for the media you’re using.
5. For the Color setting, select
printing. Choose
Advanced B&W Photo to print black-and-white
Color for any type of photographic
photos on certain paper types; see page 59. (For paper types that don’t support this option, print black-and-white photos with the setting.) Select
Black only if you’re printing line drawings or other
Color
non-photographic images.
6. Set the
Select Automatic to have the printer driver analyze the contents of
Mode option as follows:
your image or file and make the appropriate printing adjustments. If a
Quality/Speed slider appears in the Mode box, set it according to
the priorities of your print job.
You can choose one of the mode settings shown at the left:
EPSON Vivid produces vivid blue and green tones in printouts.
Because this setting reproduces blue and green tones that cannot be displayed by your monitor, your printouts may differ from the screen images.
Charts and Graphs intensifies colors and lightens the midtones
and highlights of an image. Use this setting for presentation graphics, such as charts and graphs.
EPSON Standard (sRGB) increases the contrast in images. Use
this setting for most color photographs.
Adobe RGB matches image colors to the Adobe RGB color
standard.
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54 | Printing with Epson Drivers for Macintosh
Select Custom to choose one of the settings shown at the left.
Advanced Photo 2880 lets you print at 2880 dpi, the highest
resolution available.
ColorSync applies color management based on the printer’s ICC
profile using the perceptual rendering intent. In most cases, you will get better results by applying color management in your application instead of the printer driver. See page 55 for details.
Note: The Print Quality settings available depend on the Media Type you selected. Choose lower print quality for faster printing, or SuperPhoto ­2880dpi for best quality.
7. Select
Advanced Settings to access additional options, as described
below.
8. Choose one of the following
•Draft
Normal - 360dpi
Fine - 720dpi
SuperFine - 1440dpi
SuperPhoto - 2880dpi
Print Quality settings:
9. Choose any of the following advanced options:
High Speed for fast, bidirectional printing. For higher quality,
make sure this option is not selected.
Finest Detail for sharper edges on vector-based data including text,
graphics, and line art.
Flip Horizontal for printing a mirror image of your file. Use with
backlight film.
Continue with the instructions in the next section to select color management settings. If you are using the color management settings in Photoshop or another application, it is very important to turn off color management in the printer driver.
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Printing with Epson Drivers for Macintosh | 55

Choosing Color Management and Paper Configuration Options

Follow these instructions to use color management in the printer driver. If necessary, you can also control the ink density by using the paper configuration settings, as described on page 56.
1. Select
Printer Color Management from the pop-up menu. You see a
screen like this one:
2. Select one of the following settings:
Color Controls to choose from four Color Adjustment modes and
three Gamma settings. Click the arrow next to
Advanced Settings
to specify individual values for Brightness, Contrast, Saturation, and CMY inks.
ColorSync for mapping colors to your printer’s profile. In most
cases, you will get better results by applying color management in your application, rather than in the printer driver. If you choose this setting, you can choose ColorSync from the pop-up menu and choose filters or other settings.
Off (No Color Adjustment) to disable color management in the
printer driver. Choose this setting when you use a color-managed workflow in Photoshop or other software applications.
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56 | Printing with Epson Drivers for Macintosh
3. If you are using non-Epson media and you need to fine-tune its
performance, select
Paper Configuration from the pop-up menu. You
see a window like this one:
4. Select the correct settings to match your ICC profile. These settings
override any paper configuration settings you may have made using the printer’s control panel.
Note: You may need to change the Color Density setting if your custom color profile was created to optimize D-max and color gamut.
Color Density lets you control the ink saturation level (for example,
when you turn off color management in your printer software).
Drying Time per Print Head Pass lets you print with non-Epson
media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pass to allow ink to dry on the page.
Paper Feed Adjustment helps reduce banding. Choose a lower
value if you see white lines on your prints, or a higher value if you see dark lines.
Paper Thickness helps reduce vertical banding and creates a
sharper image when printing on unusually thick or thin paper.
Platen Gap lets you fine-tune the setting for unusually thick or
thin paper.
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Printing with Epson Drivers for Macintosh | 57

Choosing Expansion Settings

If you need to adjust the amount of image enlargement when printing borderless photos, select an steps below:
Auto Expand paper size and follow the
1. Select
2. If necessary, adjust the Expansion slider to choose the
Expansion from the pop-up menu. You see a screen like this one:
Min, Mid, or
Max setting.
The
Min setting retains the entire image in your print, but there may be
a small white border on the edges of the print.
Max expands the image
to ensure that there are no unprinted edges, but the edges of the image may be cropped.
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58 | Printing with Epson Drivers for Macintosh
Note: If you check each
pop-up menu, go through them carefully from top to bottom. Avoid cycling through them repeatedly, or you may lose your settings.

Creating a Custom Preset and Printing

Once you’ve selected the correct settings for your print job, create a custom preset. This will save time when you use the same profile/printer/ink/media combination for future print jobs.
1. Select
2. After verifying that your settings are correct, select
Summary from the pop-up menu.
Save As from the
Presets pop-up menu.
You see the following screen:
Caution: Do not open and close the Presets pop-up menu without typing a name, or you will lose your settings.
3. Type a name for your custom preset, and click
OK.
4. When you’re ready to print, click the Print button.
See page 61 for instructions on monitoring your print job.
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Printing with Epson Drivers for Macintosh | 59

Choosing Advanced Black and White Photo Settings

Advanced Black and White Photo mode allows you to easily produce neutral and toned black-and-white prints using your Epson driver and offers an alternative black-and-white workflow. Whether your photo is color or grayscale, you can use this unique screening and color management technology to create stunning black-and-white prints. This mode is only available when printing on select media types.
Note: If you are printing from Photoshop, make sure you turn off Photoshop’s color management when using Advanced Black and White mode. There are no profiles associated with this screening and color management technology.
1. Select
Print Settings from the pop-up menu. You see a screen like
this one:
2. Choose the Media Type setting for the paper you loaded in the printer.
3. Choose
Advanced B&W Photo as the Color setting.
4. Uncheck
High Speed for the best image quality.
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5. Select Printer Color Management from the pop-up menu. You see a
screen like this one:
Tone color circle
Note: The preview image will always be the same image and is not color managed. It is just to be used to give you a level of feedback as you make changes.
6. Choose the settings that are best for your photo. You can use the
preview image on the screen as a guide.
Color Toning allows you to add a tone (hue) to your
black-and-white output. The default is
Neutral, which produces a
neutral tone scale print. You can also choose other popular presets such as Cool, Warm, and Sepia. The presets will affect the target color used in the Tone color circle.
•Tone allows you to easily change the entire tonal scale of your
black-and-white output. While may see better results if you choose
Brightness adjusts the overall lightness and darkness of your image.
Contrast adjusts the difference between the light and dark areas of
Darker is the default setting, you
Dark.
your image.
Shadow and Highlight Tonality allow you to control tonality only
in the shadow or highlight areas of your image.
Max Optical Density adjusts the overall density or focus of the
print. To create a soft focus print, set the density to lower.
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Printing with Epson Drivers for Macintosh | 61
Highlight Point Shift
helps reduce gloss differential by adding
density to the highlights of images prone to gloss differential.
Tone color circle lets you customize the tone (hue) you selected to
add to your black-and-white print. Click an area in the circle or enter values in the Horizontal and Vertical fields to adjust the tone. The closer you select to the edge of the wheel, the more color you will add to your black-and-white print.

Managing Print Jobs

After you click Print, you can monitor the progress of your print job.
1. Click the icon for your printer in the Dock. You see a screen like
this one:
2. From here you can monitor the progress of your print job or do one of
the following:
Click the print job, then click Delete to cancel the job
Click the print job, then click Hold to pause printing
Click a print job marked “Hold” and click Resume to resume
printing
3. When you’re finished, close the screen.
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Checking Ink and Maintenance Status

EPSON Printer Utility2 lets you check the status of ink in the printer and maintenance cartridge. (You can also run maintenance utilities from this screen. See pages 84 to 88 for instructions.)
1. Open the
Utility2
2. Select
.
Stylus Pro 3800 and click OK. You see the Epson Printer
Utility2 screen:
3. Click the
Applications folder and double-click EPSON Printer
EPSON StatusMonitor icon.
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Printing with Epson Drivers for Macintosh | 63
The software checks the status of ink in the printer and maintenance cartridge, and displays a screen like this one:
4. For information on individual cartridges, click a cartridge icon.
5. To recheck the ink levels, click the
6. To close the Status Monitor, click
Update button.
OK.
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65
Chapter 4: Printing with Epson Drivers for Windows
Tip : Check the Epson
Pro Graphics website at prographics.epson.com for updated drivers and utilities that may become available.
Your Epson Stylus Pro 3800 comes with drivers and utilities that let you print and manage print jobs. ICC profiles are included, so you can use the color management features in Adobe Photoshop or other applications, or in the driver itself. A color-managed workflow using Photoshop will produce the most accurate colors and best photographic output for color photos.
For the best black-and-white photography output, the Epson Stylus Pro 3800 driver offers Advanced Black and White mode.
You can create your own profiles if you have the required hardware and software, or you can have them created by a color specialist. Make sure any profiles you want to use are located in the correct folder for your operating system. When you install the Epson printer driver, the included profiles are automatically copied to the right folder.
This chapter includes the following information:
Choosing basic print settings
Choosing paper and layout settings
Choosing advanced print settings, including color management settings
Choosing Advanced Black and White mode settings
Managing print jobs
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66 | Printing with Epson Drivers for Windows

Choosing Basic Print Options

Before you print, make sure you have installed the Epson printer driver and utilities from the printer software CD-ROM. For instructions on installing the printer driver, see the Start Here sheet.
The driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose advanced settings for more control over your printer and color management options, as described on page 72.
1. Open the file you want to print in your application.
Note: If you need more information about print options, you can click the Help button.
2. Open the
File menu and click Print. You see the Print window.
3. Make sure your printer is selected, then click the
Or, if you see a
Properties on the next screen. You see a screen like this one:
click
This box shows you the current settings, but you can’t change them from here
Setup, Printer, or Options button, click it instead, and
Properties button.
Check the website prographics.epson.com or your authorized Epson dealer for other media that may be available.
4. Select the Media Type that corresponds to the paper you are printing
on. If you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using.
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Printing with Epson Drivers for Windows | 67
If your paper is not listed, check the instructions included with the paper, or check the Epson Pro Graphics website at prographics.epson.com. If you are using non-Epson paper, choose the closest setting. You may have to experiment with different settings to determine which one is best for the media you’re using.
5. For the Color setting, select
printing. Choose
Advanced B&W Photo to print black-and-white
Color for any type of photographic
photos on select paper types; see page 74. (For paper types that don’t support this option, print black-and-white photos with the setting.) Select
Black only if you’re printing line drawings or other
Color
non-photographic images.
6. Set the
Select Automatic to have the printer driver analyze the contents of
Mode option as follows:
your image or file and make the appropriate printing adjustments. If a
Quality/Speed slider appears in the Mode box, set it according to
the priorities of your print job.
You can choose one of the mode settings shown at the left:
EPSON Vivid produces vivid blue and green tones in printouts.
Because this setting reproduces blue and green tones that cannot be displayed by your monitor, your printouts may differ from the screen images.
Charts and Graphs intensifies colors and lightens the midtones
and highlights of an image. Use this setting for presentation graphics, such as charts and graphs.
EPSON Standard (sRGB) increases the contrast in images. Use
this setting for most color photographs.
Adobe RGB matches image colors to the Adobe RGB color
standard.
Select Custom to choose one of the settings shown at the left.
Advanced Photo 2880 lets you print at 2880 dpi, the highest
resolution available.
PhotoEnhance
TM
allows you to correct noise and other problems common to digital camera images or choose special tone and effect settings.
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68 | Printing with Epson Drivers for Windows
7. Click Custom, then click the Advanced button that appears to turn off color management in the printer driver or access additional settings, as described on page 71.
Note: Many application settings override settings in the printer driver. Always verify settings to get the results you expect.
8. When you’re finished, click the below for choosing paper size and layout options
Paper tab and follow the instructions
.

Choosing Paper and Layout Options

You can select a variety of settings for margins, orientation, sizing your image, and double-sided printing. Follow the instructions below to select paper settings.

Choosing Paper Options

1. On the Printing Preferences window, click the Paper tab. You see a window like this one:
2. Select the paper source you’re using (Sheet, Manual - Rear, or
Manual - Front) from the Paper Source list.
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Printing with Epson Drivers for Windows | 69
3. Select the Paper Size you loaded in the printer. If your paper size is not listed, select
User Defined to create a custom paper size.
You see a window like this one:
Note: If your application has margin settings, make sure they’re turned off for borderless printing.
Borderless printing takes longer than normal printing.
Borderless printing is not available when using the front manual feed slot.
Type a name for your custom size, then enter the size in hundredths of an inch (or centimeters) and click
4. If you want to print to the edges of the page, click
Click the
Auto Expand enlarges your image up to 3% to fit the size paper
Expand button, then choose one of the following:
Save, then click OK.
Borderless.
without borders. If too much of your image’s edges are cut off, you can adjust the expansion slider to choose
Min setting retains the entire image in your print, but there may be
a small white border on the edges of the print. The
Min, Mid, or Max. The
Max setting
expands the image to ensure that there are no unprinted edges, but the edges of the image may be cropped.
Retain Size prints your image at the size you specify in your
application. You need to size your image slightly larger than the paper if you want to print without borders.
5. Select the correct
Copies and Orientation settings as necessary.
6. If you want to reduce or enlarge your image or print on both sides of the paper, click the
Layout tab. See your on-screen User’s Guide for more
information about double-sided printing.
7. If you’re ready to print, click
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70 | Printing with Epson Drivers for Windows

Choosing Layout Options

Follow the instructions in this section to reduce or enlarge an image to fit on your loaded paper. You can print a poster-size image, even if your application does not support poster printing. For instructions on multi-page, poster, or double-sided printing, see your on-screen User’s Guide.
1. On the Printing Preferences window, click the window like this one:
2. Click
Reduce/Enlarge to have the driver resize your image. You can Fit to Page and select the paper size you loaded in the Output
select
Paper Size
list. Or select Custom and enter a percentage to scale your
image.
Layout tab. You see a
3. If you are enlarging your image beyond the limits of your application program, click
Optimize Enlargement. The driver will increase the
image size up to 400% and decrease the output resolution to stay within the pixel limitations.
Depending on the resolution of your original image and the print size, you may see reduced quality in the print.
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Printing with Epson Drivers for Windows | 71

Choosing Advanced Print Options

The advanced settings give you complete control over your printing environment. If you are using color management settings in Photoshop or another application, it is very important to access the advanced settings and turn off color management in the printer driver, as described below. If necessary, you can also control the ink density by using the paper configuration settings as described on page 72.
1. Access your printer driver and select your basic options as described beginning on page 66.
2. Click
Custom, then click the Advanced button that appears. You see a
window like this one:
These settings give you different options on the lower part of the screen
3. If necessary, you can change your
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Media Type and Color settings.
72 | Printing with Epson Drivers for Windows
Note: The Print Quality
settings available depend on the Media Type you selected. Choose lower print quality for faster printing, or SuperPhoto ­2880dpi for best quality.
Tip: If you turn off color management, you can still control the ink density, as described on page 73.
4. Choose one of the following Print Quality settings:
•Draft
Normal - 360dpi
Fine - 720dpi
SuperFine - 1440dpi
SuperPhoto - 2880dpi
5. Choose any of the following advanced options:
High Speed for fast, bidirectional printing. For higher quality,
make sure this option is not selected.
Flip Horizontal for printing a mirror image of your file. Use with
backlight film.
Finest Detail for sharper edges on vector-based data including text,
graphics, and line art.
Edge Smoothing to improve the quality of low-resolution images.
6. Choose one of the following Printer Color Management settings:
Color Controls to choose from four Color Adjustment modes and
three Gamma settings. You can also specify individual values for Brightness, Contrast, Saturation, and CMY inks.
PhotoEnhance allows you to correct noise and other problems
common to digital camera images or choose special tone and effect settings.
Off (No Color Adjustment) to disable color management in the
printer driver. Choose this setting when using a color-managed workflow in Photoshop or other software applications.
•ICM to adjust colors based on the printer’s ICC profile, using the
Image Color Matching system and the printer’s Epson Standard profile. In most cases, you will get better results by applying color management in your application, rather than in the printer driver.
7. If you are using non-Epson media and you need to fine-tune its performance, click the
Paper Config button.
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Printing with Epson Drivers for Windows | 73
Note: You may need to
change the Color Density setting if your custom profile was created to optimize D-max and color gamut.
You see a window like this one:
8. Select the correct settings to match your ICC profile. These settings override any paper configuration settings you may have made using the printer’s control panel.
Color Density lets you control the ink saturation level (for example,
when you turn off color management in your printer software).
Drying Time per Print Head Pass lets you print with non-Epson
media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pass to allow ink to dry on the page.
Paper Feed Adjustment helps reduce banding. Choose a lower
value if you see white lines on your prints, or a higher value if you see dark lines.
Paper Thickness helps reduce vertical banding and creates a
sharper image when printing on unusually thick or thin paper.
Platen Gap lets you fine-tune the setting for unusually thick or thin
paper.
When you’re finished selecting Paper Configuration settings, click
9. Click
Save Settings if you want to have your advanced settings
available for reuse. Then type a name for the group of settings and click
Save. The name is added to your list of custom settings.
10. When you’re finished setting advanced printer options, click
OK.
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74 | Printing with Epson Drivers for Windows

Choosing Advanced Black and White Photo Settings

Advanced Black and White Photo mode allows you to easily produce neutral and toned black-and-white prints using your Epson driver and offers an alternative black-and-white workflow. Whether your photo is color or grayscale, you can use this unique screening and color management technology to create stunning black-and-white prints. This mode is only available when printing on select media types.
Note: If you are printing from Photoshop, make sure you turn off Photoshop’s color management when using Advanced Black and White mode. There are no profiles associated with this screening and color management technology.
1. On the Main tab, choose the Media Type setting for the paper you loaded in the printer.
2. Choose
Advanced B&W Photo as the Color setting.
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Printing with Epson Drivers for Windows | 75
3. Click Custom, then click Advanced. You see a window like this one:
Tone color circle
Note: The preview image will always be the same image and is not color managed. It is just to be used to give you a level of feedback as you make changes.
4. Choose the settings that are best for your photo. You can use the preview image on the screen as a guide.
Color Toning allows you to add a tone (hue) to your
black-and-white output. The default is
Neutral, which produces a
neutral tone scale print. You can also choose other popular presets such as Cool, Warm, and Sepia. The presets will affect the target color used in the Tone color circle.
•Tone allows you to easily change the entire tonal scale of your
black-and-white output. While may see better results if you choose
Brightness adjusts the overall lightness and darkness of your image.
Contrast adjusts the difference between the light and dark areas of
Darker is the default setting, you
Dark.
your image.
Shadow and Highlight Tonality allow you to control tonality only
in the shadow or highlight areas of your image.
Max Optical Density adjusts the overall density or focus of the
print. To create a soft focus print, set the density to lower.
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76 | Printing with Epson Drivers for Windows
Highlight Point Shift
helps reduce gloss differential by adding
density to the highlights of images prone to gloss differential.
Tone color circle lets you customize the tone (hue) you selected to
add to your black-and-white print. Click an area in the circle or enter values in the Horizontal and Vertical fields to adjust the tone. The closer you select to the edge of the wheel, the more color you will add to your black-and-white print.

Managing Print Jobs

Your printer comes with utilities that let you check on your print jobs and cancel, pause, or restart them.
The Progress Meter opens each time you send a print job. Status Monitor 3, which appears on the taskbar when you print, lets you check the printer’s status and monitor print jobs.

Managing Prints Using the Progress Meter

After you send a print job, the Progress Meter window appears:
May not appear if you are printing over a network
Click to cancel printing
Click to pause/resume printing
You can use the buttons to cancel, pause, or resume your print job. You can also check your ink status and view printing tips.
If you don’t want the Progress Meter to appear, you can turn it off. See page 78 for instructions.
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Printing with Epson Drivers for Windows | 77

Setting Monitoring Preferences and Optimizing Print Speed

You can choose when and how you want to be notified of printing problems, whether you want a Status Monitor 3 icon to appear on your Windows taskbar, and whether you want to allow monitoring by other users who share the printer. You can also use the Speed & Progress utility to improve printing speed and override pixel limitations when you print large images.
1. Do one of the following:
Windows XP: Click Start and select Printers and Faxes.
Right-click your printer icon and select
Windows 2000: Click Start, point to Settings, then select
Printers. Right-click your printer icon and select Properties, Document Defaults, or Printing Preferences.
Printing Preferences.
2. Click the
Utility tab, then click the Speed & Progress button. You see
the Speed & Progress window:
If you want to disable display of the Progress Meter during printing, you can click the Show Progress Meter checkbox to deselect it.
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78 | Printing with Epson Drivers for Windows
3. Select from the following options:
High Speed Copies speeds up printing of multiple copies of the
same document using hard disk space as a cache. If you have multiple hard drives, you can select a different drive to spool to.
Show Progress Meter lets you control whether or not the Progress
Meter is displayed when you send a print job.
Always spool RAW datatype lets you spool documents using the
RAW format instead of the EMF (metafile) format. Because the RAW format requires fewer resources, printing is faster and you can avoid certain problems, such as insufficient memory or disk space.
Page Rendering Mode speeds printing by rendering the entire
page. Use this setting if print speed is extremely slow or the print head stops for a few minutes while printing. Printing will take longer to start.
Coarse Rendering allows you to override the length or width
limitations in applications (such as Photoshop) that restrict the number of pixels you can print.
•Print as Bitmap allows large or complex vector graphics to print
faster in Adobe Acrobat
®
or any other non-image based application.
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Printing with Epson Drivers for Windows | 79
4. Click the Monitoring Preferences button. You see the Monitoring Preferences window:
5. Select the Notification options you want to use.
6. If you want to have the Status Monitor 3 icon appear in your Windows taskbar, click the
Shortcut Icon checkbox. Then select the icon to use.
After you enable the shortcut, you can simply double-click the icon to open the Status Monitor 3 window or right-click it, then select
Monitoring Preferences in the pop-up menu.
7. Select
Allow monitoring of shared printers if your printer is shared
and you want to let other users monitor it.
8. Click
9. Click
OK to save your settings.
OK to close the Speed & Progress window and return to the
Utility menu. Then click
OK again to exit the Printers utility.
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81
Chapter 5: Maintaining and Transporting the Printer
The Epson Stylus Pro 3800 requires little maintenance to keep working at its best. This chapter describes the following routine procedures:
Checking printer status and part life
Checking and cleaning the print head
Aligning the print head
Replacing ink cartridges
Performing additional maintenance tasks (changing the black ink
cartridge, adjusting the date and time, adjusting the LCD contrast)
Replacing the maintenance cartridge
Cleaning the printer
Transporting or storing the printer
Uninstalling and reinstalling printer software
Updating the printer firmware
In addition to the features described in this chapter, you can also use the printer’s menu system to fine-tune a variety of printer settings. For more information, see the on-screen User’s Guide.
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82 | Maintaining and Transporting the Printer
Note: To test the print
quality, see page 84 for instructions on printing a nozzle check.

Checking Printer Status and Part Life

Using the printer’s menu system, you can check the status of your ink cartridges, the total number of prints, and the status of your maintenance cartridge and other printer parts. You can either print out a status check or you can view the printer’s status on the LCD panel.

Printing Status Information

The status check sheet shows some of the current default settings, the status of the ink in each cartridge, the page count, and the status of various printer parts.
Follow these steps to print the status check sheet:
1. Make sure paper is loaded in the printer.
2. Press the
3. Press r then d to select
4. Press r to select
5. Press the
Menu r button and then d to highlight TEST PRINT.
STATUS SHEET.
PRINT.
Enter button to start printing.
Note: You can replace the ink cartridges and maintenance cartridge yourself. Other printer parts need to be replaced by an authorized Epson service technician.
The service life for each ink cartridge and the maintenance cartridge is indicated as follows:
E[*****]F E[**** ]F E[*** ]F E[** ]F E[* ]F
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Maintaining and Transporting the Printer | 83

Viewing Status Information

Note: Some status
information is a projection based on the last print made.
To view printer status information instead of printing it, follow these steps:
1. Press the
Menu r button and then d until PRINTER STATUS is
highlighted.
2. Press r to select
VERSION.
3. Do one of the following:
To check the firmware version, press r again. When done, press l.
To check the number of pages that can be printed with each ink
cartridge, press d to select
PRINTABLE PAGES, then press r. Press
d or u to scroll through the ink cartridges and see approximately
how many pages can be printed with each ink cartridge. When done, press l.
To check the ink status, press d to select INK LEVEL, then press r.
You see
MATTE BLACK and the ink status for that cartridge. Press
d or u to scroll through the ink cartridges and see their status. When done, press l.
To check how much of the maintenance cartridge has been used,
press d to select
MAINTENANCE CART, then press r. You see
how much capacity remains in the cartridge. When done, press l.
Note: You can change the units of measurement from meters to inches and feet using the printer’s maintenance mode. See page 96 for instructions.
To check the total amount of ink used (in milliliters), press d to
select
USAGE COUNT, then press r. When done, press l.
You can clear this setting with the
To check job history, press d to select JOB HISTORY, then
CLEAR USAGE COUNT option.
press r. For the last 10 print jobs saved in the printer, you see the total ink used (in milliliters) and the paper size used most recently. The most recent job is saved as No. 0. When done, press l.
To check the total number of prints, press d to select TOTAL
PRINTS
, then press r. You see the total number of pages that have
been printed. When done, press l.
4. Press the +
Cancel button to exit the menu.
For more information about the Printer Status menu, see your on-screen
User’s Guide.
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84 | Maintaining and Transporting the Printer

Checking and Cleaning the Print Head

Note: You can run a
cleaning cycle by holding down the Menu button for three seconds. You can also use the printer’s menu to run a power cleaning cycle. See page 86 for details.
If your printed image shows a color shift or horizontal or vertical lines, you should check the print head to see if any nozzles are clogged.
You can automatically check and clean the print head using the Auto Cleaning feature in your printer utility software. This enables the printer to print a nozzle check pattern, read it, and run a cleaning cycle if necessary.
1. Make sure several sheets of letter-size (or larger) paper are loaded in the auto sheet feeder.
2. Do one of the following to access the printer utilities:
Macintosh: Open the Applications folder and double-click Epson
Printer Utility2
Windows XP: Click Start and select Control Panel. Double-click
Printers and Faxes. Right-click your printer icon and select Printing Preferences. Click the Utility tab.
Windows 2000: Click Start, point to Settings, then select
Printers. Right-click your printer icon and select Printing Preferences. Click the Utility tab.
. Select Stylus Pro 3800 and click OK.
You see a screen like the following:
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Maintaining and Transporting the Printer | 85
3. Click the Nozzle Check icon.
Note: You must use at least a 10 check the pattern.
× eye loupe to
4. Click
Print to print the nozzle check pattern so you can see if the print
head needs to be cleaned. Or click
Auto if you want to run the nozzle
check and have the printer automatically clean the print head if necessary.
5. Examine the nozzle check pattern to make sure it has no gaps or lines.
If the printout looks okay as shown below, you’re done. Click
Finish.
If you see any gaps as shown below, click Clean to clean the print
head and follow the on-screen instructions.
6. If the nozzles do not clear after a few cleaning cycles, run a Power Cleaning Cycle, as described in the next section.
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86 | Maintaining and Transporting the Printer

Running a Power Cleaning Cycle

You can run a power cleaning cycle from the control panel if the normal cleaning process is not sufficient to clear the nozzles. However, the power cycle uses a large quantity of ink, so it is recommended only as a last resort.
The cartridges need to be at least 50% full to use power cleaning. You may need to replace a low cartridge to run the cleaning cycle. After cleaning, you can reinsert the old cartridge.
1. Print a nozzle check to make sure the print head needs cleaning, as described on page 84.
Caution: Don’t run a power cleaning cycle while thick media is loaded in the printer.
2. Make sure the printer is ready and the red B ink light is not on or flashing.
3. Press the
Menu r button.
4. Press d until
5. Press d to select
6. Press the
7. When cleaning is finished and the P
MAINTENANCE is highlighted, then press r.
POWER CLEANING, then press r.
Enter button to start the power cleaning.
Power light stops flashing, print
the nozzle check again to confirm that the head is clean.
For effective cleaning, always run a nozzle check between cycles.
If the pattern is still missing segments after a few power cleaning cycles, turn off the printer and let it sit overnight. Then clean the print head again the following morning with regular cleaning cycles. If you still see no improvement, contact Epson for assistance.
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Maintaining and Transporting the Printer | 87

Aligning the Print Head

Aligning the print head is the most important thing you can do to ensure the best print quality. If banding appears on your prints, if they look grainy or blurry, or you see misregistration or “ghosting,” you need to align the print head.
Although you can align the print head using the printer utility software, it’s best to align from the printer’s control panel. This will do the most thorough job in the shortest time, and it’s all automatic.
If you haven’t already done so, it’s a good idea to run a nozzle check before aligning the print head (see page 84). This ensures that the print head alignment patterns print correctly.
Follow these steps to align the print head using the control panel:
1. Make sure the printer is turned on. Then load one of the following types of paper:
Epson Premium Glossy Photo Paper
Epson Premium Photo Paper Glossy
Epson Premium Luster Photo Paper
Epson Ultra Premium Photo Paper Luster
Enhanced Matte Paper
Epson Ultra Presentation Paper Matte
Epson Photo Quality Ink Jet Paper
Epson Presentation Paper Matte
2. Press the
3. Press d until
4. Make sure
Menu r button.
HEAD ALIGNMENT is highlighted. Then press r.
Auto is highlighted and then press r.
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88 | Maintaining and Transporting the Printer
5. Press d or u to select the type of paper you loaded: PREM.
GLOSSY/LUSTER
Matte), or
ENHANCED MATTE PAPER (Ultra Premium Presentation
, P Q INK JET PAPER (Epson Presentation Paper
Paper Matte). Then press r.
6. Press
Enter to start printing. After printing is complete, the printer
starts aligning the print head.
It takes several minutes to run the head alignment. The printer’s white beam sensor reads the alignment pattern and adjusts the printer automatically. Make sure you don’t open the top cover or turn off the printer during this process.
If you want to verify or fine-tune the alignment process, you can perform a manual head alignment. See your on-screen User’s Guide for instructions.

Replacing Ink Cartridges

Before you begin a large print job, you should check your ink levels. If one of your cartridges is low, you can replace it before you start. Or you can wait until the ink cartridge needs to be replaced, and then continue the job without any loss of print quality. However, it is best to replace a low ink cartridge before starting a large print job.
The easiest way to check ink levels is from the control panel:
1 Matte Black
2 Photo Black
3 Light Black
4 Light Light Black
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9 Yellow
8 Light Magenta
7 Light Cyan
6 Magenta
5 Cyan
Caution: You must use the Epson ink cartridges designed for your printer. Other ink cartridges will not work and may cause damage not covered by your warranty.
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When the red B ink light is flashing and INK LOW appears on the LCD panel, the indicated cartridge is low on ink. Make sure you have a replacement cartridge. When the light stays on and you see the LCD message
REPLACE INK CARTRIDGE, the cartridge is expended. You must
replace the cartridge before you can continue printing.
TM
Use the following UltraChromeK3
Cartridge Product code
Photo Black T580100
Cyan T580200
Magenta T580300
Yellow T580400
Light Cyan T580500
Light Magenta T580600
Light Black T580700
Matte Black T580800
Light Light Black T580900
Epson ink cartridges:
Caution: Leave the low or expended cartridge in the printer until you are ready to replace it.
To prevent ink reporting errors, never replace the ink cartridges with the printer turned off.
You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can also purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
Before you start, make sure the printer is turned on. Then follow these steps to replace an ink cartridge:
1. Note the color of the cartridge whose icon and abbreviation is on or flashing. This is the cartridge you need to replace.
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2. If the red B ink light is on and REPLACE INK CARTRIDGE appears on the printer’s LCD, press the u Ink cover open button to unlock the ink cover. If the light is flashing and the LCD message is need to hold down the button for 3 seconds to unlock the ink cover.
INK LOW, you
3. Lift the ink cover.
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WARNING: Do not shake the expended cartridge, or ink may leak out. If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with water.
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4. Press the ink eject button above the cartridge you need to replace. The ink cartridge slides out slightly.
5. Carefully pull the cartridge straight out of the slot and dispose of it properly.
Caution: Do not touch the green chip on the top of the cartridge. Doing so may prevent normal operation and printing.
6. Make sure the replacement ink cartridge is the correct color, and then remove it from its package.
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7. Shake the ink cartridge well before installing it.
8. Hold the ink cartridge with the arrow mark facing up and pointing to the back of the printer, and then insert it into the slot until it clicks.
Arrow mark
The printer has a protection system to prevent improper cartridge insertion. If you cannot insert the ink cartridge easily or if you see the message
INK CARTRIDGE ERROR on the LCD panel, the type of
cartridge may be incorrect. Check the package and product code.
If the B ink light remains on, the ink cartridge may not be installed correctly. Remove the ink cartridge and then reinsert it as described above.
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9. Close the ink cover and press it until it clicks.
When you see
READY on the LCD, the printer is ready to print.

Performing Additional Maintenance Tasks

In addition to running a power cleaning cycle, you can use the Maintenance menu to switch between Matte Black and Photo Black, set the printer’s date and time, and adjust the contrast on the LCD screen.
The printer also provides a maintenance mode which lets you change the printer’s defaults and run special procedures.
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Changing the Black Ink Cartridge

You can use either Matte Black or Photo Black for printing. Both cartridges are installed all the time, and the printer knows which cartridge to use depending on the Media Type selected in the printer driver. You may sometimes need to switch cartridges as described below when using non-Epson media.
The Photo Black cartridge is ideal for printing photographic images on all media types. It is optimized for traditional photographic and ink jet-coated papers, such as Epson Ultra Premium Photo Paper Luster and Epson Photo Paper Semi-gloss, etc.
The Matte Black cartridge is optimized for printing photographic images on matte or plain papers, such as Epson Ultra Premium Presentation Paper Matte and Epson Velvet Fine Art Paper.
Generally, you should switch black ink cartridges only if you plan to run a large number of print jobs in the new mode. Since it takes several minutes to switch and consumes some ink, you shouldn’t switch cartridges more often than necessary.
Changing the black ink cartridge also consumes color ink, so you need to make sure that all of the cartridges contain enough ink before you begin.
Follow these steps to switch from one cartridge to the other:
1. Press the
2. Press d until
3. Press d to select
Menu r button.
MAINTENANCE is highlighted, then press r.
BLACK INK CHANGE, then press r.
4. Press the Enter button. The printer charges the cartridge (this takes a few minutes) and you see
PHOTO -> MATTE or MATTE -> PHOTO on
the LCD.
When the change is complete, the LCD displays
READY and the name
of the current black cartridge.
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Changing the Date and Time

Follow these steps to set the date and time:
1. Press the
2. Press d until
3. Press d to select
Menu r button.
MAINTENANCE is highlighted, then press r.
CLOCK SETTING, then press r.
4. Use u or d to set each item in the date and time, displayed in the following format:
MM/DD/YY HH:MM.
5. Press + Cancel when you finish.

Adjusting the LCD Contrast

Follow these steps to change the LCD contrast:
1. Press the
2. Press d until
3. Press d to select
4. Use u or d to increase or reduce the screen contrast.
5. Press + Cancel when you finish.
Menu r button.
MAINTENANCE is highlighted, then press r.
CONTRAST ADJUSTMENT, then press r.
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Using Maintenance Mode

Maintenance mode allows you to change the language or units of measurements used in the printer’s menus and return all the menu settings to their default values.
Follow these steps to use maintenance mode:
1. Make sure the printer is turned off.
2. Press and hold the + Cancel button, then press the P Power button until the printer turns on. LCD panel.
3. Press u or d to select the settings described below. If you need to back up to the previous menu level, press the l button.
To change the language displayed on the LCD panel, select
LANGUAGE and press r. Press d until you see the language you
want, then press or + Cancel to exit.
MAINTENANCE MODE appears on the
Enter to select it. Press l to return to the menu
To change the units of measurement, select UNIT and press r.
Select
METRIC or FEET/INCH and then press Enter to select it.
Press l to return to the menu or + Cancel to exit.
To return all control panel settings to their default values, select
DEFAULT PANEL and press r. Press Enter to restore the
printer’s defaults. Then press l to return to the menu or + Cancel to exit.
4. To exit maintenance mode, turn off the printer by pressing the P Power button. Press the P Power button again to turn on the printer in the normal operating mode.
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Replacing the Maintenance Cartridge

The maintenance cartridge stores ink that gets flushed from the system during print head cleaning. When the cartridge is almost full, the message
MAINTENACE CARTRIDGE IS NEARLY FULL appears on the LCD
panel. When the cartridge is completely full, the printer stops working and
REPLACE THE CARTRIDGE appears on the LCD.
You can check how much space remains in the maintenance cartridge by viewing its indicator on the control panel, as shown below. You can also check its status using the printer’s menus (see page 83) or by printing a nozzle check sheet (see page 84).
Maintenance cartridge indicator (showing a new cartridge)
Replacement cartridges are available from Epson (product code T582000).
You can purchase replacement items for your printer from an authorized Epson reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com. (U.S. sales) or www.epson.ca (Canadian sales).
Follow these steps to replace the maintenance cartridge:
1. Make sure the printer is not printing or performing any other operations
READY or PAPER OUT should appear on the control panel).
(
2. Turn off the printer.
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3. Open the maintenance cartridge cover.
WARNING: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
4. Grasp the handle of the maintenance cartridge, then push it up while gently pulling it toward you.
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Caution: Be careful not to tilt the used cartridge or spill ink from it when removing it. Hold it upright at all times and dispose of it carefully.
Caution: Do not touch the green chip on the side of the maintenance cartridge. This may prevent normal operation.
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5. Remove the replacement cartridge from its package. Then put the used maintenance cartridge in the plastic bag provided and dispose of it properly.
6. Insert the new maintenance cartridge into the printer as far as it will go.
7. Close the maintenance cartridge cover.
8. Turn the printer back on.
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WARNING: Be careful not
to touch the gears inside the printer.
Caution: To avoid damaging the components as well as the case, never use alcohol or thinners to clean the printer.
Be careful not to get water on the printer mechanism or on-screen components.
Don’t use a hard or abrasive brush.
Do not touch the ink absorption pads; otherwise, printouts may be soiled.
Don’t spray the inside of the printer with lubricants; unsuitable oils can damage the mechanism. Contact Epson if you think the printer needs lubrication.

Cleaning the Printer

To keep your printer working at its best, you should clean it several times a year.
1. Make sure the printer is turned off, then unplug the power cord and disconnect the printer from your system. Let the printer sit for a minute.
2. If the outer case is dirty, clean it with a soft, clean cloth dampened with mild detergent. Keep the ink cartridge compartment closed to prevent water from getting inside.
3. If the front manual tray is extended, close it by pushing it in.
4. Open the top cover and then use a soft, lint-free cloth to carefully remove any dust or dirt inside the printer. If the back of a printout is soiled, carefully clean the plastic ribs using a soft, lint-free cloth wiping in the direction of the arrows.
Plastic ribs
If the problem still occurs, clean the area using a soft, lint-free, dampened cloth. Then wipe the inside of the printer dry with a dry, lint-free, soft cloth.
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