EPSON Stylus Pro 10000
mounting
brackets
lower cover paper hammock ink cartridge compartment
roll paper
cover
roll paper
spindles
paper set lever
control
panel
Printer Specifications
Printing
Printing method On-demand ink jet
Nozzle
configuration
Resolution Maximum 1440 × 720 dpi
Maximum
printable width
Maximum print
speed
Print direction Bidirectional
Control code ESC/P
Line spacing 1/6 inch (default), programmable in
Paper feed speed 215 ± 10 milliseconds per 1/6-inch line
180 nozzles × 6 (black, cyan, magenta,
yellow, light cyan, light magenta)
43.78 inches on 44-inch paper
2
231 ft
/hour
®
Raster
1/720-inch increments
FireWire® interface
connectors
optional Automatic
Take-Up Reel
connector
optional interface
card slot
Photo Printing
Accelerator slot
RAM 128MB (fixed)
Engine Reliability
Total print
volume
Print head life 28 billion dots per nozzle
Periodic
maintenance
Cutter blade life Approximately 2000 B0+ sheets (EPSON
20,000 B0 images, 30% coverage
Waste ink system requires replacement
approximately every two years based on
25% duty cycle (parts and labor not covered
under warranty)
media up to 4.33 mil thick)
parallel interface
connector
connector
AC inletUSB interface
5/01 EPSON Stylus Pro 10000 - 1
EPSON Stylus Pro 10000
Electrical
Specification 120 V Model 220−240 V Model
Input voltage range 90 to 132 V 208 to 264 V
Rated frequency range 50 to 60 Hz
Input frequency range 49 to 61 Hz
Rated current 1.4 A 0.7 A
Power consumption Approx. 130.5 W (ISO/IEC 10561 Letter
Note:
This product is also made for IT power systems with phase-to-phase
voltage 220 to 240 V. See the printer’s label for voltage information.
Pattern); 29 W or less in standby mode
Ink Cartridges
Print yield
Cartridge life 2 years from the production date
Photographic Dye ink:
Approx. 28 pages/A0 (720 dpi, 40% duty);
approx. 6400 pages/A4 (360 dpi, 5% duty)
Archival ink:
Approx. 30 pages/A0 (720 dpi, 40% duty);
approx. 7,400 pages/A4 (360 dpi, 5% duty)
Print yield may vary, depending on how
often you run cleaning cycles and how
much you use the printer; yield of the
initial cartridge set is reduced because of ink
charging
Photographic Dye ink:
Temperature Storage (uninstalled):
–
22 to 104 °F (–30 to 40 °C)
1 month at 104 °F (40 °C)
Storage (installed):
–
4 to 104 °F (–20 to 40 °C)
1 month at 104 °F (40 °C)
Transit:
–
22 to 140 °F (–30 to 60 °C)
1 month at 104 °F (40 °C)
120 hours at 140 °F (60 °C)
Freezing:
5 °F (
–
15 °C); ink thaws and is usable after
at least 3 hours at 77 °F (25 °C)
Mechanical
Paper feed
method
Paper path Roll paper with manual insertion; cut sheets
Dimensions Width: 73.4 inches (1865 mm)
Weight 291 lb (132 kg) with stand
Friction
with either autoload or manual insertion
Depth: 26.5 inches (673 mm)
Height: 48.2 inches (1225 mm)
2 years after opening package, at 77 °F
(25 °C)
Archival ink:
6 months after opening package, at 77 °F
(25 °C)
Dimensions Height: 6.6 inches (168 mm)
Depth: 13.54 inches (344 mm)
Width: 1.19 inches (30.3 mm)
Weight Approximately 1.9 lb (860 g)
Capacity 16.9 oz (500 ml)
Environmental
Temperature Operation: 50 to 95 °F (10 to 35 °C)
Storage:
–
4 to 104 °F (–20 to 40 °C)
1 month at 104 °F (40 °C)
Transit:
–
4 to 140 °F (–20 to 60 °C),
stored in shipping container
120 hours at 140 °F (60 °C)
Humidity
(without
condensation)
Operation: 20 to 80% RH
Storage: 20 to 85% RH
Transit: 5 to 85% RH (stored in
shipping container)
Safety Approvals
Safety standards UL 1950, CSA C22.2 950
EMC FCC part 15 subpart B, class A
CSA C108.8 class A
2 - EPSON Stylus Pro 10000 5/01
EPSON Stylus Pro 10000
Interfaces
Parallel interface
The built-in parallel interface supports compatibility and ECP
modes.
Compatibility mode
Forward channel
Data format 8-bit parallel, IEEE-1284 compatibility
mode
Synchronization
Handshake
STROBE
BUSY
timing
Signal level TTL compatible
Connector 57-30360 Amphenol connector or
equivalent
Reverse channel
Transmission
IEEE-1284 Nibble mode
mode
pulse
and
ACKNLG
signals
ECP mode
Transmission
IEEE-1284 ECP mode
mode
Adaptable
connector
57-30360 Amphenol connector or
equivalent
Synchronization Refer to the IEEE-1284 specification
Handshaking Refer to the IEEE-1284 specification
Signal level IEEE-1284 Level 1 device
Data
Refer to the IEEE-1284 specification
transmission
timing
USB interface
Standard Based on Universal Serial Bus Specifications
Revision 1.1, Universal Serial Bus Device
Class Definition for Printing Devices
Version 1.1
Bit rate Approximately 12M bps (full speed device)
Data encoding NRZI
Adaptable
connector
57-30360 Amphenol connector or
equivalent
Synchronization Refer to the IEEE-1284 specification
Handshaking Refer to the IEEE-1284 specification
Signal level IEEE-1284 Level 1 device
Data
Refer to the IEEE-1284 specification
transmission
timing
Connector USB Series B
Recommended
6 feet
cable length
Supported Connections
System
Win 95 X X
Win 98 X X* X
Win Me X X* X X
Win NT X X
Win 2000 X X* X X
®
Mac
OS 8.51 X X
Mac OS 8.6 X X X
Mac OS 9.x X X X
* Supported on pre-installed operating systems, not upgraded from
earlier versions of Windows
Parallel
(standard)
USB
(standard)
®
.
IEEE 1394
(standard)
Ethernet
(optional)
®
5/01 EPSON Stylus Pro 10000 - 3
EPSON Stylus Pro 10000
Paper
Cut sheet paper specifications
Size Dimensions in inches Dimensions in millimeters Thickness
Super B0 44 × 62.2 1118 × 1580 3.15 to 19.7 mil
B0 40.5 × 57.3 1030 × 1456
Super A0 36 × 50.9 914 × 1292
A0 33 × 46 841 × 1189
US E 34 × 44 864 × 1118
B1 28.7 × 40.5 728 × 1030 3.15 to 59 mil
US D 22 × 34 559 × 864
A1 23.4 × 33 594 × 841
B2 20.25 × 28.7 515 × 728
A2 16.5 × 23.4 420 × 594
Super A3/B 13 × 19 329 × 483
US C 17 × 22 432 × 559
B3 14.3 × 20.25 364 × 515
US B (ledger) 11 × 17 279 × 432
A3 11.7 × 16.5 297 × 420
Roll paper specifications
(0.08 to .5 mm)
(0.08 to 1.5 mm)
Rolls loaded Maximum roll diameter Width Thickness
2 rolls 5.90 in. (150 mm) 13 to 44.02 in.
1 roll 4.05 in. (103 mm)
Notes:
❏ Poor quality paper may reduce print quality and cause paper jams and other problems. If you encounter problems, switch to a higher grade of
paper.
❏ Do not use curled, folded, or deckle-edge paper.
❏ Depending on the media, feed and print quality are guaranteed on paper thicknesses of 3.15 to 4.33 mil (0.08 to 0.11 mm),
64 to 90 gsm.
❏ For best results, use paper under the following conditions:
Temperature: 59 to 77 °F (15 to 25 °C)
Humidity: 40 to 60% RH
330 to 1118 mm
3.15 to 19.7 mil
(0.08 to 0.5 mm)
4 - EPSON Stylus Pro 10000 5/01
EPSON Stylus Pro 10000
Consumables and Accessories
Ink Cartridges
Use these 500 ml ink cartridges before the expiration date on
the package:
EPSON Stylus Pro 10000 Photographic Dye Ink
Cartridge Part number
Black T499201
Cyan T502201
Light Cyan T504201
Magenta T501201
Light Magenta T503201
Yellow T500201
EPSON Stylus Pro 10000 Archival Ink
Cartridge Part number
Black T511201
Cyan T514201
Light Cyan T516201
Magenta T513201
Light Magenta T515201
Yellow T512201
EPSON Paper and Other Media
Media for Photographic Dye Ink model
Paper type Roll sizes Sheet sizes (inches)
Presentation Matte
Paper
Glossy Paper
Heavyweight
Semigloss Paper
Heavyweight
Photo Glossy
Paper
Photo Semigloss
Paper
Backlight Film 44-inch roll: S041484
Posterboard
Semigloss
44-inch roll: S041220
36-inch roll: S041221
24-inch roll: S041295
44-inch roll: S041226
36-inch roll: S041227
24-inch roll: S041291
44-inch roll: S041228
36-inch roll: S041229
24-inch roll: S041291
44-inch roll: SP91002
36-inch roll: SP91001
24-inch roll: SP91021
44-inch roll: SP91004
36-inch roll: SP91003
24-inch roll: SP91022
36-inch roll: S041483
24-inch roll: S041482
— 20.25 × 28.75: S041237
—
—
—
—
—
11.7 × 16.5 (A3):
S041131
16.5 × 23.4 (A2):
S041130
28 × 40: S041236
Media for Photographic Dye Ink model (continued)
Paper type Roll sizes Sheet sizes (inches)
Premium Glossy
Photo Paper
Premium
Semigloss Photo
Paper
Photo Quality
Glossy Film
Posterboard
Semigloss
Premium Luster
Photo Paper*
Doubleweight
Matte Paper
Matte Paper Heavyweight
Photo Paper 13-inch roll: S041233 Letter: S041141,
Photo Quality Ink
Jet Paper
360 dpi paper — 13 × 19 (SB): S041066
* Requires optional 3-inch high tension spindle for roll paper.
13-inch roll: S041378
8.3-inch roll: S041376
— Letter: S041331
— Letter: S041072
— 20.25 × 28.75: S041237
44-inch roll: S041463
36-inch roll: S041462
24-inch roll: S041461
13-inch roll: S041409
8.3-inch roll: S041408
44-inch roll: S041387
36-inch roll: S041386
24-inch roll: S041385
— Letter: S041257
— 11 × 17 (B): S041070
11 × 17 (B): S041290
11.7 × 16.5 (A3):
S041288
13 × 19 (SB): S041289
13 × 19 (SB): S041327
8.3 × 11.7 (A4): S041071
11 × 17 (B): S041075
13 × 19 (SB): S041074
28 × 40: S041236
Letter: S041405
11.7 × 16.5 (A3):
S041406
13 × 19 (SB): S041407
—
11.7 × 16.5 (A3):
S041260
13 × 19 (SB): S041263
S041271, S041272
8.3 × 11.7 (A4): S041140
11.7 × 16.5 (A3):
S041142
11 × 17 (B): S041156
13 × 19 (SB): S041143
8.3 × 23.4 (Panaoramic):
S041145
13 × 19 (SB): S041069
16.5 × 23.4 (A2):
S041079
17 × 22 (C): S041171
16.5 × 49.21 (Banner):
S041102
5/01 EPSON Stylus Pro 10000 - 5
EPSON Stylus Pro 10000
Media for Archival Ink model
Paper type Roll sizes Sheet sizes (inches)
Doubleweight
Matte Paper
Glossy Paper
Photo Weight
Smooth Fine Art
Paper*
Backlight Film 44-inch roll: S041484
Synthetic Paper** 44-inch roll: S041401
Adhesive Synthetic
Paper
Photo Glossy
Paper
Photo Semigloss
Paper
Premium Glossy
Photo Paper
Premium
Semigloss Photo
Paper
Adhesive Vinyl 44-inch roll: S041438
Canvas 44-inch roll: S041533
Premium Luster
Photo Paper*
Posterboard for
Archival Ink
Textured Fine Art
Paper*
®
Brillion
Tyvek
Scrim Vinyl *** —
Archival Matte *** Letter: S041341
44-inch roll: S041387
36-inch roll: S041386
24-inch roll: S041385
44-inch roll: S041389
22-inch roll: S041388
44-inch roll: S041433
36-inch roll: S041432
24-inch roll: S041431
36-inch roll: S041483
24-inch roll: S041482
36-inch roll: S041400
24-inch roll: S041399
44-inch roll: S041404
36-inch roll: S041403
24-inch roll: S041402
44-inch roll: SP91002
36-inch roll: SP91001
24-inch roll: SP91021
44-inch roll: SP91004
36-inch roll: SP91003
24-inch roll: SP91022
13-inch roll: S041378
8.3-inch roll:
S041376
— Letter: S041331
36-inch roll: S041437
24-inch roll: S041436
36-inch roll: S041532
24-inch roll: S041531
44-inch roll: S041463
36-inch roll: S041462
24-inch roll: S041461
13-inch roll: S041409
8.3-inch roll:
S041408
— ***
44-inch roll: S041449
36-inch roll: S041448
24-inch roll: S041447
™
44-inch roll: S041496
36-inch roll: S041495
24-inch roll: S041494
—
13 × 19 (SB): S041456
24 × 30: S041434
36 × 44: S041435
—
—
—
—
—
Letter: S041286
11.7 × 16.5 (A3):
S041288
13 × 19 (SB): S041289
11 × 17 (B): S041290
13 × 19 (SB): S041327
—
—
Letter: S041405
11.7 × 16.5 (A3):
S041406
13 × 19 (SB): S041407
24 × 30: S041450
36 × 44: S041451
—
11.7 × 16.5 (A3):
S041343
13 × 19 (SB): S041339
Media for Archival Ink model (continued)
Paper type Roll sizes Sheet sizes (inches)
Watercolor Paper Radiant White
* Requires optional 3-inch high tension spindle for roll paper
** Requires optional 2-inch high tension spindle for roll paper
***Not available at time of publication. Check the EPSON web site
(http://prographics.epson.com) for product codes and availability.
— 13 × 19 (SB): S041351
Options
Option Product Code
EpsonNet Internal Print Server (multiprotocol
10/100 BaseT Ethernet Type B interface card) C823632A
Automatic Take-Up Reel System C815172
Replacement 44-inch Take-Up Reel core C815121
High tension spindle—2 inch C811134
High tension spindle—3 inch C811122
Replacement cutter blade* C815131
Manual Media Cutting System** C815182
Replacement cutter blade for Manual Media
Cutting System
Additional 1-year EPSON Preferred Plus Service EPP10B1
Additional 2-year EPSON Preferred Plus Service EPP10B2
* Replaces the blade for the printer’s built-in cutter.
** Designed for use with heavy media, which can damage the printer’s
built-in cutter.
C815192
6 - EPSON Stylus Pro 10000 5/01
EPSON Stylus Pro 10000
System Requirements
Macintosh
❏ For USB connection: Power Macintosh
iMac
recommended) with a compliant USB port and a shielded
USB “AB” cable from Series A (computer) to Series B
(printer) up to 6.6 ft (2 m) long
For IEEE 1394 connection: iMac DV, G3, or G4 series
(System 8.6 or later with FireWire Update 2.1 or later;
System 9.1 recommended) with a compliant IEEE 1394
port and a shielded IEEE 1394 cable
For 10/100 BaseT Ethernet connection: iMac, G3, or G4
series (System 8.5.1 through 9.1; System 9.1 recommended)
with a network cable
❏ 350 MHz or higher processor
❏ 256MB of RAM
❏ At least 50MB free hard disk space to install the software,
and at least 150MB free hard disk space for processing files
(2GB or more recommended)
®
®
™
series (System 8.5.1 through 9.1; System 9.1
G3, G4, or
❏ 256MB or RAM
❏ At least 50MB of free hard disk space to install the software,
and at least 150MB of free hard disk space for processing
files (2GB or more recommended)
❏ Quad-speed (4×) CD-ROM or DVD drive for installing the
printer software
Note:
If you are not using Photo Printing Accelerator in your driver, or if you
are using a software or hardware RIP, you must have a Pentium III
700 MHz or higher processor with 512MB RAM to keep the printer
running at full engine speed.
Control Panel
display
❏ Quad-speed (4×) or faster CD-ROM or DVD drive for
installing the printer software
Note:
If you are not using Photo Printing Accelerator in your driver, or if you
are using a software or hardware RIP, you must have a Power
Macintosh G4 with a 500 MHz or higher processor and 512MB RAM
to keep the printing running at full engine speed.
Windows
❏ For parallel connection: IBM
Windows 95, 98, Me, NT 4.0, or 2000; a high-speed
bidirectional, IEEE-1284 compliant parallel cable, 6 to 10
ft (1.8 m) long, with a D-SUB, 25-pin, male connector for
the computer and a 36-pin, Centronics
connector for the printer
For USB connection: IBM-compatible PC running
Windows 98, Me, or 2000 with a Windows compliant USB
port and a shielded USB “AB” cable from Series A
(computer) to Series B (printer) up to 6.6 ft (2 m) long
For IEEE 1394 (FireWire) connection: IBM-compatible
PC running Windows Me or 2000, with a compliant IEEE
1394 port and a shielded IEEE 1394 cable
For 10/100 BaseT Ethernet connection: Ethernet equipped
PC running Windows 95, 98, Me, NT 4.0, or 2000, with a
network cable
❏ Pentium
®
II 400 MHz or higher processor
®
-compatible PC running
®
compatible
Control Panel Buttons and Functions
Button Function
Power Turns the printer on and off.
Cleaning Runs print head cleaning when pressed for
Pause (Reset 3 Sec.) Stops printing temporarily. Press a second
SelecType Causes the printer to enter SelecType mode
Paper Source (Item) Selects the paper source:
3 seconds.
time to resume printing.
Clears print data from the printer memory if
pressed and held for three seconds.
Returns the printer to READY status when
pressed in SelecType mode.
when pressed in READY status.
In SelecType mode, this button can be used
to select a desired menu.
Sheet
Cutter Off
during the ink drying process, you will need to
press
In SelecType mode, this button can be used
to select an item in a menu.
, or
Enter
to select your setting.
Roll Auto Cut, Roll
. If you press this button
5/01 EPSON Stylus Pro 10000 - 7
EPSON Stylus Pro 10000
Button Function
Paper Feed ▲ (+) Feeds paper in reverse.
In SelecType mode, a desired parameter can
be selected for the item (forward order).
Paper Feed
▼
(–) Feeds paper forward.
In SelecType mode, a desired parameter can
be selected for the item (reverse order).
Cut/Eject (Enter) Ejects the cut sheet when the
Sheet
on.
Feeds the roll paper before cutting it when the
Roll Auto Cut
light is on.
Feeds the roll paper a small amount when the
Roll Cutter Off
light is on.
Feeds the roll paper and then prints a page
line below the document when the Roll Cutter
Off
light and
Print Page Line
option are on.
In SelecType mode, sets the selected
parameter for an item as the default value.
Control Panel Lights and Messages
Normal printer operation
Display Message/Light Explanation
READY/ Operate
PRINTING/ Operate
flashing
INK DRY <number> MIN/ Pause
light flashing
INK CHARGING <number>%
Pause
light on or flashing
RESET
/ all lights flash briefly Printer is resetting.
PRESS PAUSE BUTTON/ Pause
light on
WAIT/ Pause
flashing
PAUSE/ Pause
NO INK CARTRIDGE
PAT PRINTING/ Operate
flashing and
POWER OFF/ Operate
flashing
Error conditions
Display
Message/Light Explanation Response
COVER OPEN
Pause
light on
INK COMPART.
Pause
/
OPEN
light on
INK LOW/ Ink Out
light(s) flashing
light on Printer is ready to print.
light
Printer is receiving data.
Printer is paused to let ink dry. Wait
for the number of minutes shown.
Printer is charging ink.
/
Pause
button to continue.
light on or
Press the
Printer is warming up, performing
maintenance, or charging ink.
light on
Printer is paused. To resume printing,
Pause
press the
button.
Appears when an ink cartridge is
being replaced.
Pause
light is on
light is
light
Lower cover is open. Close the lower cover.
/
You are replacing the ink
cartridge(s) and the ink
compartment cover is
open.
Print head alignment pattern is
printing.
Printer is shutting down.
Close the ink
compartment cover
when you are finished
replacing the ink
cartridge(s).
Ink cartridge(s) are
nearly empty (printing
continues).
Replace ink cartridge(s)
indicated by
light(s). See page 10.
light is
Ink Out
Error conditions (continued)
Display
Message/Light Explanation Response
INK OUT/ Ink Out
light(s) on
LOAD PAPER
Paper Out
on
LOAD ROLL
or
PAPER
LOAD SHEET
/
PAPER
Out
light on
MAINTENANCE
REQ. <error
number>
MAINTENANCE
REQ 0100
NO INK
CARTRIDGE
light(s) on
Out
NOZZLE CHECK
ERROR
OPTION I/F
ERROR
PAPER JAM
Paper Out
flashing
PAPER NOT CUT
Paper Out
flashing
PAPER NOT
STRAIGHT
Paper Out
flashing
PAPER OUT
Paper Out
on
LOWER PAPER
SET LVR
Out
light on
light
Paper
light
light
/
light
light
Paper
/
Ink cartridge(s) are
empty (printing stops).
Replace ink cartridge(s)
indicated by
light(s). See page 10.
/
Paper is being loaded,
and the paper set lever
is out, in the released
Push the paper set lever
in after you load the
paper.
position.
Paper source setting in
print options is different
from control panel.
Make sure the right
paper is loaded and the
paper source setting is
the same on the control
panel and print options.
A printer part will need
to be replaced soon.
The waste ink system is
almost full.
Ink cartridge(s) not
Ink
installed.
/
Note the error number
and contact EPSON.
Contact EPSON to
schedule service.
Install ink cartridges as
indicated by the lights.
See page 10.
The printer was unable
to clean the nozzles
when it was powered
on, or before beginning
a print job.
Turn the printer off and
then on again. When the
automatic nozzle check
is enabled (default), the
printer automatically
runs a nozzle check and
cleaning cycle each time
it is turned on.
Wrong interface card
installed.
Paper has jammed in the
/
printer.
Turn off the printer and
remove the card.
Remove the jammed
paper. Then turn the
printer off and on again.
Roll paper was not cut
/
completely.
Cut the paper manually,
then remove the cut
paper from the printer.
Reload paper.
Cut paper did not fall off. Remove the cut paper
from the printer. Reload
paper.
Paper slipped and fed
into the printer at an
angle.
Reload paper, making
sure the edges are
straight and aligned with
both rows of holes.
/
No paper is loaded. Load paper.
Paper ran out. Remove any paper in
the printer and load
more paper. If the
message appears during
a print job, press the
Pause
seconds to reset the
printer. Then load paper
and resend the job.
Paper set lever was
released during the
printing process or
another operation.
Push in the paper set
lever. Start printing again
from the beginning for
best results.
Ink Out
button for 3
8 - EPSON Stylus Pro 10000 5/01
EPSON Stylus Pro 10000
Error conditions (continued)
Display
Message/Light Explanation Response
RELOAD PAPER
Paper Out
on
REMOVE PAPER
Paper Out
on
SERVICE REQ.
<error number>
All lights flashing
SERVICE REQ.
00000100/
All lights flashing
TURN PWR OFF
AND ON
UNABLE TO
PRINT
WRONG
CARTRIDGE
Out
light
light
light(s) on
Paper could not be
/
reversed into the
printing position.
Image is too wide for
the paper loaded in the
printer.
Paper is not fully
ejected.
PAPER NOT CUT
was cleared.
Paper is too thick for
/
print head cleaning.
An error has occured. Note the error number,
/
The waste ink system is
full.
This message appears
after you clear a paper
jam.
You tried to print a test
pattern while an error
condition was present or
the ink compartment
cover was open.
Wrong ink cartridge
Ink
installed.
/
error
Remove the paper.
Reload it so that the
right and bottom edges
are straight and aligned
with both rows of holes.
Resize your image or
load wider paper.
Cut the paper at the
paper insertion slot, then
reload paper.
Reload paper.
Pull out the paper set
lever to remove the
paper. Print head
cleaning automatically
starts. After cleaning,
reload paper.
and turn the printer off
and then on. If the
message remains,
contact EPSON.
Contact EPSON for
service.
Turn the printer off and
then on again.
After 3 seconds, the
message disappears.
Press the
to exit SelecType mode.
If the message appears
again, clear the error
before you print.
If you are installing ink
cartridges for the first
time, you must install
the cartridges that came
with the printer. If you
are replacing ink
cartridges, check the
package and product
code.
Pause
button
Printing a Status Check
The status check shows the current default settings, amount of
ink remaining in each cartridge, page count, and the status of
various printer parts.
Follow these steps to print the status check:
1. Load a sheet of paper in the printer. (You can print test
pages on roll paper, but you will waste paper.)
2. Press the
see
3. Press the
CHECK=PRINT
4. Press the
SelecType
button on the control panel until you
TEST PRINT MENU
Item
button until you see
on the display.
Enter
button. The status check prints. The
on the display.
STATUS
amount of ink left or component life is indicated as follows:
E*****F
E**** F
E*** F
E** F
E* F
EF
5. Press the
= full (or full life remaining)
= 3/4 full (or 3/4 life remaining)
= 1/2 full (or 1/2 life remaining)
= 1/4 full (or 1/4 life remaining)
= nearly empty (or service life near end)
= empty (or service life ended)
SelecType
button to exit the Test Print menu.
Checking Ink Levels and Component Life
You can view printer status information on the control panel
display without printing a status check. Follow these steps:
1. Press the
see
2. Press the
the display (indicates the firmware version installed).
3. Continue pressing the
remaining for each of the 6 inks or life remaining for a
number of printer parts. The indicators read as follows:
E*****F
E**** F
E*** F
E** F
E* F
<nn>%F
SelecType
PRINTER STATUS MENU
Item
button on the control panel until you
on the display.
button. You see
Item
VERSION <number>
button to display the amount
= full (or full life remaining)
= 3/4 full (or 3/4 life remaining)
= 1/2 full (or 1/2 life remaining)
= 1/4 full (or 1/4 life remaining)
= nearly empty (or service life near end)
= less than 10% of ink or service life remaining
on
5/01 EPSON Stylus Pro 10000 - 9
EPSON Stylus Pro 10000
Following is a list of the items displayed. All parts on the list
except the ink cartridges and paper cutter need to be
replaced by an authorized EPSON service center.
INK LEFT-K
INK LEFT-C
INK LEFT-M
INK LEFT-LC
INK LEFT-LM
INK LEFT-Y
CUTTER LIFE
4. Press the
(black)
(cyan)
(magenta)
(light cyan)
(light magenta)
(yellow)
SelecType
button to exit the Printer Status
TOTAL PRINTS
WASTE INK
CR MOTOR
PF MOTOR
HEAD UNIT
CLEANER
menu.
Replacing an Ink Cartridge
When one of the
Ink Out
lights is flashing (and
displayed on the control panel), the corresponding cartridge is
almost out of ink. Make sure you have a replacement
cartridge. When the light stays on and
INK OUT
the cartridge is empty. You must replace the cartridge before
you can continue printing.
Note:
You must use the EPSON ink cartridges designed for your printer.
Other ink cartridges will not work and may cause damage not
covered by your warranty. If you don’t use the cartridges designed for
your model, you will see an error message.
INK LOW
is
is displayed,
Use only the following EPSON ink cartridges:
EPSON Stylus Pro 10000 Photographic Dye Ink
Cartridge Part number
Black T499201
Cyan T502201
Light Cyan T504201
Magenta T501201
Light Magenta T503201
Yellow T500201
EPSON Stylus Pro 10000 Archival Ink
Cartridge Part number
Black T511201
Cyan T514201
Light Cyan T516201
Magenta T513201
Light Magenta T515201
Yellow T512201
Before you start, make sure the printer is turned on. Then
follow these steps to replace an ink cartridge:
1. Note the color of the
Ink Out
light which is on or flashing.
This is the cartridge that you need to replace.
2. Push the indentation on the ink compartment cover to
release the lock and open the cover.
INK COMPART. OPEN
appears on the control panel display.
10 - EPSON Stylus Pro 10000 5/01
EPSON Stylus Pro 10000
3. Locate the slot containing the low or empty ink cartridge
(corresponding to the
Ink Out
light). Press down on the top
of the clamp and pull it forward.
.
4. Carefully pull the cartridge straight out of the printer.
Running a Nozzle Check
Note:
Perform the steps in this section only if you have disabled the
automatic nozzle check in maintenance mode. If you haven’t, the
printer automatically runs a nozzle check and cleans the print head
each time it is powered on. Unless you see the message
CHECK ERROR
need to be cleaned.
in the printer’s display, the print head nozzles do not
The nozzle check prints a pattern of dots that lets you see if
any print head nozzles are clogged. If any dots are missing,
you can run a cleaning cycle to clear the nozzles.
Follow these steps to print the nozzle check:
1. Load a sheet of paper in the printer. (You can print the
nozzle check on roll paper, but you will use more paper.)
2. Press the
until you see
3. Press the
SelecType
Item
button on the control panel repeatedly
TEST PRINT MENU
button. You see
on the display.
NOZZLE CHECK=PRINT
on the display.
Enter
4. Press the
button. The nozzle check prints.
If all the lines on the pattern are complete, with no gaps in
the pattern, the print head doesn’t need cleaning.
NOZZLE
5. Make sure the replacement cartridge is the correct color,
and remove it from its package.
If you’re using Archival ink, shake the cartridge gently
before installing it.
6. Hold the ink cartridge with the arrow mark on the left side
and pointing to the rear of the printer. Then insert the ink
cartridge into the slot. Don’t force the cartridge.
7. Push the cartridge clamp back up. Make sure the
corresponding
Ink Out
light goes off.
8. Close the ink compartment cover.
If dots are missing from the pattern, as shown below, you
need to run a cleaning cycle. See the following section for
instructions.
5/01 EPSON Stylus Pro 10000 - 11
EPSON Stylus Pro 10000
Running a Cleaning Cycle
Note:
Perform the steps in this section only if you have disabled the
automatic nozzle check in maintenance mode. If you haven’t, the
printer automatically runs a nozzle check and cleaning cycle each time
it is powered on.
If your printed image is unexpectedly light or dots are missing,
you may need to run a cleaning cycle. This unclogs the print
head nozzles so they can deliver ink properly.
The cleaning process uses ink, so run it only if print quality
declines. Always run a nozzle check first to confirm that the
print head needs cleaning; the nozzle check uses only a small
amount of ink.
If you have installed the EPSON printer driver and utilities,
you can run the Head Cleaning utility. See the EPSON Stylus
Pro 10000 Printer Guide for instructions.
Follow these steps to run the cleaning cycle from the control
panel:
1. Make sure none of the
so, you need to replace the indicated ink cartridge before
you can run a cleaning cycle.)
2. Press the
The
Cleaning
Pause
light flashes as the printer cleans its print head.
The cleaning cycle takes about one minute, and does not
use any paper.
Caution:
To avoid damaging the printer, don’t turn it off until the cleaning
cycle is finished and the
Ink Out
lights is on or flashing. (If
button and hold it for three seconds.
light has stopped flashing.
Pause
Aligning the Print Head from the Control Panel
You must use roll paper to print the alignment patterns. Two
rows consisting of sets of 15 bars are printed across the width
of the paper. It takes about 10 minutes to print both rows.
Follow these steps to align the print head using the control
panel:
1. Load roll paper that is at least 24 inches wide.
2. Press the
MENU
3. Press the
display.
If you’re using EPSON paper, leave this setting on
If you’re using other media, enter the thickness value of the
paper in 0.1 mm increments by pressing the + or − button.
4. Press the
ADJUST.PATT.=ALL
5. Press the
patterns.
If you want to print a single row of alignment patterns,
press the + or − button until the row number appears. Then
press the
6. Examine the first row. You see a series of patterns similar to
the pattern below across the width of the paper. Determine
which bar in the first pattern has the smallest gaps. In the
example below, #8 has the smallest gaps.
SelecType
is displayed.
Item
button.
Enter
button to save the setting.
Enter
button to print both rows of alignment
Enter
button.
button until
PAPER THICK=STD
HEAD ALIGNMENT
appears on the display.
appears on the
STD
.
3. When the
Pause
light goes off, run another nozzle check to
confirm that the print head is clean.
You may need to run the cleaning cycle several times to get a
clean nozzle check pattern. If the lines on the pattern still
appear broken after several cleaning cycles, turn the printer off
and leave it overnight, then clean the print head again the
following morning. If you still see no improvement, contact
EPSON for assistance.
Aligning the Print Head
If banding appears on your printouts, or vertical lines are not
straight, you need to align the print head. You can use the
Print Head Alignment utility if you have the EPSON printer
driver installed (see the
for instructions). If not, you can align the print head
Guide
using the control panel. Both procedures align the head for all
modes and resolutions.
12 - EPSON Stylus Pro 10000 5/01
EPSON Stylus Pro 10000 Printer
7. Look at the other patterns in the first row to see if the same
number consistently has the smallest gaps. If not, choose the
number that generally has the smallest gaps.
8. Check the control panel display. Use the
select the best aligned bar for row #1. Then press the
+
or - button to
Enter
button to register the setting.
9. Repeat steps 6 through 8 for the second row of patterns.
EPSON Stylus Pro 10000
10. If you chose a bar that generally, but not consistently, had
the smallest gaps, print the row again. Then repeat steps 6
through 8 for that row. Repeat this step until you can
choose a bar that is consistently the best aligned in every
pattern in the row.
11. The print head is aligned when your printout shows that bar
#8 (the current alignment setting) shows the smallest gaps
for both rows. Press the
Pause
button to exit head
alignment mode and return to normal printer operation.
Using Hex Dump Mode
You can use the printer’s hex dump mode to identify problems
if you know how to interpret hex code, or you can fax the hex
printout to a technical support representative.
Make sure the printer has paper loaded and is turned off.
Then follow these steps:
1. Press and hold the
button to turn on the printer.
Pause
button while you press the
HEX DUMP=PRINT
Power
appears
on the display.
2. Press the
Enter
button.
3. Send your problem file to the printer.
The data in the print buffer is printed with 16-byte hex data
in the left column and corresponding ASCII characters in
the right column. If the last data is less than 16 bytes, you
need to press the
4. When you’re done, press the
Pause
button to print it.
Power
button to turn the
printer off and exit maintenance mode.
Transporting or Storing the Printer
Preparing the Printer for Shipment
Follow the instructions below to prepare the printer for
shipment:
1. First turn off the printer and make sure the print head is in
the home (far right) position. If not, turn the printer back
on, wait until the print head moves to the home position,
then turn off the printer.
2. Remove the following parts:
❏ Ink cartridges
❏ Power cord
❏ Interface cable
❏ Paper hammock
❏ All paper or other media
❏ Roll paper spindles
❏ Optional Automatic Take-Up Reel (if installed)
❏ Optional manual cutter (if installed)
After you remove the ink cartridges, store them in separate,
resealable bags.
Caution:
Be sure that the printer is off before you remove the ink
cartridges. Otherwise the ink valves may not close properly.
If for any reason the printer will not be level during shipping, a
service technician must drain all ink from the printer before it is
shipped.
3. Make sure the ink cartridge clamps and cover are closed.
4. Make sure the casters on the leg assembly are locked, and
the two stabilizer knobs are touching the floor.
Follow these guidelines for transporting or storing the printer:
❏ Contact EPSON if you need to store your printer for an
extended period (two years for the Photographic Dye Ink
model, or six months for the Archival Ink model). A service
technician must drain all ink from the printer before it is
stored.
❏ To ship the printer, you should repack the printer using the
original box and packing materials, and you may need to
drain the ink from the printer. Then follow the instructions
in “Preparing the Printer for Shipment” on the right.
❏ If you are moving the printer a short distance (for example,
in the same building), you can move the printer on its
stand. Follow the instructions in “Moving the Printer on
the Stand” on page 14.
caster
lock
stabilizer
knob
5. Remove the two wing nuts underneath the printer. Keep
them in a safe place.
5/01 EPSON Stylus Pro 10000 - 13
EPSON Stylus Pro 10000
6. Have four people lift the printer off of the stand, using the
hand grips located at the four corners of the printer. Lift the
back of the printer first, tilt it slightly to the front, then slide
it back to remove it.
Warning:
The printer weighs approximately 291 lb (132 kg). Always have
four people lift it, using the hand grip areas illustrated above.
7. Keep the printer level while you move it.
Setting Up the Printer After Transporting It
Setting up the printer after transporting it is almost identical
to setting it up for the first time. Whenever you set up the
printer, see the Unpacking and Assembly Guide, and note the
following points:
❏ Don’t forget to remove any protective material (such as tape
from the ink cartridge clamps).
❏ If the automatic nozzle check is enabled (default), the
printer automatically runs a nozzle check and cleaning cycle
when you turn it on. You may also need to realign the print
head (see page 12) to ensure good print quality.
2. Fully insert the upper and lower hammock guides, then roll
up the paper hammock.
3. Release the front casters and retract the stabilizer knobs.
4. Carefully roll the printer to its new location. Relock the
casters and extend the stabilizer knobs after moving.
The first time you start printing after moving the printer, you
may need to realign the print head (see page 12) to ensure
good print quality. If you see the message
ERROR
on the display, turn the printer off and then on again.
NOZZLE CHECK
The printer automatically runs a nozzle check and cleaning
cycle whenever it is turned on.
Moving the Printer on the Stand
When you want to move the printer a short distance, such as
within the same building or facility, you can roll the printer
on its casters. Follow these steps:
Caution:
Do not roll the printer on angled or uneven surfaces.
1. Make sure that the power cord, interface cable, roll paper
spindles, and all paper are removed, and the roll paper cover
and lower cover are closed.
14 - EPSON Stylus Pro 10000 5/01
EPSON Stylus Pro 10000
Replacing the Waste Ink System
About every two years of normal usage (25% duty cycle) or
after 12,000 B1-size prints, you must have your authorized
EPSON servicer replace the waste ink system. This is
necessary to prevent damage to the print head and maintain
print quality. Parts and labor for this service are not covered
under the terms of the limited warranty.
You can monitor the status of the waste ink system using the
control panel or by checking the Ink Pad number displayed on
the nozzle check print.
The printer displays the following message on the control
panel when the waste ink system is almost full:
MAINTENANCE REQ. 0100
You should call to schedule service at this point. When the
waste ink system is at full capacity, the printer stops and
displays the following message:
SERVICE REQ. 00000100
Related Documentation
CPD-12208 EPSON Stylus Pro 10000 Printer Guide
CPD-12209 EPSON Stylus Pro 10000 Quick
Reference Guide
4013586-00 C01 EPSON Stylus Pro 100000/10000CF
Unpacking and Assembly Guide
TM-SP10000 EPSON Stylus Pro 10000 Service Manual
PL-SP10000 EPSON Stylus Pro 10000 Parts Price List
5/01 EPSON Stylus Pro 10000 - 15
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