Epson Stylus Pro 10000 User Guide

EPSON Stylus®Pro 10000

Printer Guide

EPSON Stylus® Pro 10000 Series

PRINTER GUIDE

Printed on recycled paper.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO

EPSON CORPORATION. The information contained herein is designed only for use with these EPSON printers. EPSON is not responsible for any use of this information as applied to other printers.

Trademarks

EPSON, EPSON Stylus, ESC/P, and Micro Piezo are registered trademarks of SEIKO EPSON CORPORATION.

DX3, PhotoEnhance, SelecType, and EPSON Archival are trademarks and EPSON Preferred is a service mark of Epson America, Inc.

General Notice

: Other product names used herein are for identification purposes only and may be trademarks of

their respective owners. EPSON disclaims any and all rights in those marks.

The E

NERGY STAR

emblem does not represent EPA endorsement of any product or service.

Legal Notices

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.

Part Number: CPD-122085/01

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

For Canadian Users

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

For European Users

This product conforms to CE marking requirements in accordance with EC Directive 89/336/EEC.

WARNING

This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures.

iii

ontents

Introduction

Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

How To Use Your Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Using This Printer Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . 4

Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . 8

1 Setting Up the Printer

Installing the Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Loading the Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Attaching the Roll to the Paper Spindle . . . . . . . . . . . . . . . . . . . 1-4

Inserting the Paper Spindle in the Printer . . . . . . . . . . . . . . . . . . 1-5

Loading the Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Running a Nozzle Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . . . . 1-11

Connecting to the USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Connecting to a Parallel Port (Windows Only) . . . . . . . . . . . . . 1-12

Connecting to the IEEE 1394 (FireWire) Port . . . . . . . . . . . . . . 1-12

Installing Printer Software for Macintosh . . . . . . . . . . . . . . . . . . . . . 1-13

Installing Printer Software for Windows . . . . . . . . . . . . . . . . . . . . . . 1-15

Setting Up Your Printer for Sharing . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

Setting Up on a Macintosh Network . . . . . . . . . . . . . . . . . . . . . 1-17

Setting Up on a Windows 95, 98, or Me Network . . . . . . . . . . . 1-19

Setting Up on a Windows NT 4.0 or

Windows 2000 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22

Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25

Running the Print Head Alignment Utility . . . . . . . . . . . . . . . . 1-25

2 Handling Paper and Other Media

Selecting Media That Meet Requirements . . . . . . . . . . . . . . . . . . . . 2-1

Printing on EPSON Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Printing Tips for EPSON Media . . . . . . . . . . . . . . . . . . . . . . . . 2-6

vi | Contents

Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Guidelines for Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Using the Roll Paper Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Removing Paper from the Spindle . . . . . . . . . . . . . . . . . . . . . . . 2-8

Cutting Paper Manually with the Built-in Cutter . . . . . . . . . . . . 2-9

Printing Trim Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Using Cut Sheet Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Printing on Posterboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Adjusting the Platen Gap for Heavy Stock . . . . . . . . . . . . . . . . . 2-13

Using the Paper Hammock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Catching Printouts in Front of the Printer . . . . . . . . . . . . . . . . . 2-14

Catching Printouts Under the Printer . . . . . . . . . . . . . . . . . . . . 2-16

Setting Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18

Registering Paper Thickness, Drying Time, and Suction . . . . . . 2-18

Selecting Registered Paper Settings . . . . . . . . . . . . . . . . . . . . . . . 2-19

3 Printing with EPSON Drivers for Macintosh

Choosing Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Selecting the Correct Media Type . . . . . . . . . . . . . . . . . . . . . . . 3-7

Choosing Advanced Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Color Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Setting Up Background Printing . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Using Monitor3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Cancelling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Selecting Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . 3-18

4 Printing with EPSON Drivers for Windows

Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Selecting the Correct Media Type . . . . . . . . . . . . . . . . . . . . . . . 4-4

Choosing Paper and Layout Options . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Choosing Advanced Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Color Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

-vi

Contents | vii

Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Using the Progress Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Using the Spool Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Using Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

Optimizing Print Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

5 Monitoring and Configuring the Printer

Using the Control Panel to Monitor the Printer . . . . . . . . . . . . . . . . 5-1

Monitoring Normal Printer Operation . . . . . . . . . . . . . . . . . . . . 5-2

Pausing and Resetting the Printer . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Printing a Status Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Checking Ink Levels and Component Life . . . . . . . . . . . . . . . . . 5-4

Responding to Control Panel Lights and Messages . . . . . . . . . . . . . . 5-5

Using the Control Panel to Configure the Printer . . . . . . . . . . . . . . . 5-8

Setting Default Roll Paper Margins . . . . . . . . . . . . . . . . . . . . . . 5-8

Turning Off Paper Monitoring Features . . . . . . . . . . . . . . . . . . 5-9

Selecting the Printer’s Interface . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Configuring the Parallel Interface . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Changing the Printer’s Code Page Setting . . . . . . . . . . . . . . . . . 5-11

Restoring Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

Setting the Control Panel Language . . . . . . . . . . . . . . . . . . . . . . 5-12

6 Maintaining and Transporting the Printer

Running a Cleaning Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Using the Head Cleaning Utility . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Cleaning the Print Head Using the Control Panel . . . . . . . . . . . 6-4

Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Aligning the Print Head from the Control Panel . . . . . . . . . . . . 6-5

Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Replacing the Paper Cutter Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

Removing the Used Cutter Blade . . . . . . . . . . . . . . . . . . . . . . . . 6-11

Installing the New Cutter Blade . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14

-vii

viii | Contents

Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15

Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . 6-15

Moving the Printer on the Stand . . . . . . . . . . . . . . . . . . . . . . . . 6-17

Replacing the Waste Ink System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19

7 Resolving Problems

Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Using Hex Dump Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

Solving Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . 7-6

Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8

Solving Roll Paper Feed Problems . . . . . . . . . . . . . . . . . . . . . . . 7-9

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11

Uninstalling and Reinstalling the Printer Software . . . . . . . . . . . . . . 7-12

Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13

A Specifications

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

Parallel Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7

Forward Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7

Reverse Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7

ECP Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7

USB Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8

Index

-viii

ntroduction

Introducing a new era in wide-format color ink jet printing, the EPSON

Stylus

Pro 10000 delivers a combination of richly detailed image quality,

faster print speeds, and durable photographic output.

EPSON

offers the Stylus Pro 10000 in two models: Photographic Dye Ink (Stylus Pro 10000) and Archival Ink (Stylus Pro 10000CF). The Photographic Dye Ink model provides the widest color gamut at the lowest cost. However, EPSON Archival

™

Ink technology gives you photographic images that will last up to 200 years, and provides a color gamut that rivals dye-based inks.*

The printer provides resolutions up to 1440 × 720 dpi using EPSON’s variable size droplet, Micro Piezo

DX3™ print head for precise and consistent dot size. Individual, high-capacity ink cartridges with auto ink-level detection provide increased productivity, ease of use, and low per-print costs.

The EPSON Stylus Pro 10000 prints approximately 231 square feet per hour using the printer’s fastest settings, and approximately 72 square feet per hour when printing high-resolution photographic output. And with EPSON’s Photo Accelerator Technology, even slower computers can achieve full print engine performance.

The printer may also be equipped with an optional 44-inch auto take-up reel that is compatible with most lamination systems and lets you run long print jobs unattended. For complete flexibility, the EPSON Stylus Pro 10000 also supports many third-party RIPs and comes with custom EPSON drivers and utilities for photographs and other non-PostScript printing.

* Lightfastness rating is based on accelerated testing of prints on special media,

displayed indoors, under glass. Actual print stability will vary according to image, display conditions, light intensity, humidity, and atmospheric conditions. EPSON does not guarantee the longevity of prints. For maximum print life, display all prints under glass or lamination or properly store them.

2 | Introduction

Note

If you purchase the optional 10/100 BaseT Ethernet Type B interface card, install it in the optional interface slot on the back of the printer. See the EpsonNet

Internal Print Server Administrator’s Manual

for instructions.

For network connectivity, you must also install the EPSON Stylus Pro 10000 printer software on all client systems. See page 1-13 (Macintosh) or page 1-15 (Windows) in this manual.

Options and Accessories

Your EPSON Stylus Pro 10000 printer offers these optional upgrades and accessories:

Optional equipment and software

Option Part number

EpsonNet Internal Print Server (10/100 BaseT Ethernet™ Type B interface card)

Automatic Take-Up Reel System C815172

Paper Roller Spindle (High Tension) — 2-inch C811134

Paper Roller Spindle (High Tension) — 3-inch C811122

Replacement Media Cutter Blade* C815131

Manual Media Cutting System** C815182

Replacement Manual Cutter Blade (for Manual Media Cutting System)

* Replaces the blade for the printer’s built-in cutter (see page 6-11 for details).

** Designed for use with heavy media, which can damage the printer’s built-in

cutter.

You can purchase optional equipment and software, ink cartridges, paper, and manuals from EPSON at (800) 873-7766, or you can visit the EPSON

™

Store

at www.epsonstore.com (U.S. sales only). In Canada, please call

(800) 873-7766 for dealer referral.

Check the EPSON Pro Graphics web site at prographics.epson.com for new accessories and options, including RIP software, which may become available.

C823632A

C815192

Introduction | 3

How To Use Your Manuals

This guide is part of a set, which also includes the documentation listed below:

•

The EPSON Stylus Pro 10000/10000CF Unpacking and Assembly Guide describes how to unpack and assemble the printer.

•

The EPSON Stylus Pro 10000 Quick Reference Guide provides a handy summary of procedures for daily use and printer maintenance—loading paper, replacing ink cartridges, running cleaning cycles, aligning the print head, and clearing paper jams. Attach it to your printer for easy reference.

•

The electronic Reference Guide on the EPSON printer driver CD-ROM provides additional information about the printer, drivers, and utility software. You can read the guide using a web browser, such as Netscape later.

Using This Printer Guide

Navigator® or Microsoft Internet Explorer, versions 3.0 or

This guide contains the following information:

Chapter 1 describes how to install ink cartridges, load roll paper, install the printer software, and prepare for printing. It also explains how to set up the printer for sharing.

Chapter 2 gives instructions for loading and printing on various media, and for using the paper hammock.

Chapter 3 describes how to use the EPSON printer driver and the Monitor3 utility to print from a Macintosh.

Chapter 4 explains how to print from Windows using the EPSON printer driver and utilities.

Chapter 5 explains how to use the printer’s control panel to monitor the printer’s status and configure printer settings.

Chapter 6 gives instructions for cleaning and aligning the print head, replacing ink cartridges and the cutter blade, and cleaning and transporting the printer.

4 | Introduction

Chapter 7 provides troubleshooting tips and solutions for problems involving print quality, printer operation, and paper handling.

Appendix A provides the technical specifications for your printer, media, and ink cartridges.

An Index is included at the end of the book.

Warnings, Cautions, and Notes

You’ll find this information throughout this guide:

Warning

Caution

Note

TIP

Warnings must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your printer.

Tips contain additional hints on how to get the most out of your printer.

Where To Get Help

EPSON provides technical support and information on the installation, configuration, and operation of professional graphics arts products through the EPSON Preferred Protection Plan. Dial (888) 377-6611, 6

, Pacific Time, Monday through Friday, and 7AM to 4PM, Pacific

Time, Saturday.

Before you call, make sure you have your Unit ID number, which is included with the EPSON Preferred Protection Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase.

Introduction | 5

EPSON also provides technical assistance 24 hours a day through the World Wide Web. You can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.

You can purchase ink cartridges, paper, and accessories from EPSON at (800) 873-7766, or visit the EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.

Note

If you are not using Photo Printing Accelerator in your driver (see page 3-4 for details), or if you are using a software or hardware RIP, you must have a Power Macintosh G4 with 500 MHz or higher processor and 512MB RAM to keep the printer running at full engine speed.

For optimum performance, we recommend the latest Macintosh system available with a FireWire connection.

If you are running System

8.5.1 on an iMac, Apple recommends that you download iMac Update

1.1 from their web site.

Macintosh System Requirements

To use your printer in either a standalone or peer-to-peer network environment, your system should include the requirements listed below:

•

For USB connection: Power Macintosh® G3, G4, or iMac™ series (System 8.5.1 through 9.1; System 9.1 recommended)

For IEEE 1394 connection: iMac DV, G3, or G4 series (System 8.6 or

later with FireWire

For 10/100 BaseT Ethernet connection: iMac, G3, or G4 series (System

8.5.1 through 9.1)

•

350 MHz or higher processor

•

256MB of RAM

•

At least 50MB of free hard disk space to install the software, and at least 150MB of free hard disk space for processing files (2GB or more available hard disk space recommended)

•

Quad-speed (4×) or faster CD-ROM or DVD drive for installing the printer software

•

For USB connection: a compliant USB port and a shielded USB “AB” cable from Series A (computer) to Series B (printer), up to 6.6 ft (2 meters) long

For IEEE 1394 (FireWire) connection: a compliant IEEE 1394 port and a shielded IEEE 1394 cable

Update 2.1 or later)

For network connection: the optional EpsonNet Print Server (described on page 2) and compatible cable

6 | Introduction

Note

If you are not using Photo Printing Accelerator in your driver (see page 4-3 for details), or if you are using a software or hardware RIP, you must have a Pentium III 700 MHz or higher processor with 512MB RAM to keep the printer running at full engine speed.

Windows System Requirements

To use your printer in either a standalone or peer-to-peer network environment, your system should include the requirements listed below:

•

IBM®-compatible PC with a Pentium® II 400 MHz or higher processor recommended

•

For parallel connection: Windows 95, 98, Me, NT 4.0, or 2000

For USB connection: PC with USB port running Windows 98 (factory installed), Me, or 2000

For IEEE 1394 connection: PC with FireWire port running Windows Me or 2000

For 10/100 BaseT Ethernet connection: Ethernet equipped PC running Windows 95, 98, Me, NT 4.0, or 2000

•

256MB of RAM

•

At least 50MB of free hard disk space to install the software, and at least 150MB of free hard disk space for processing files (2GB or more available hard disk space recommended)

•

Quad-speed (4×) CD-ROM or DVD drive for installing the printer software

Caution

Using an improperly shielded USB cable— especially a cable more than 6.6 ft. (2 meters) long—may cause the printer to malfunction.

•

For parallel connection: a high-speed bidirectional, IEEE-1284 compliant parallel cable, 6 to 10 ft. (1.8 to 3 m) long, with a D-SUB, 25-pin, male connector for your computer and a 36-pin, Centronics compatible connector for the printer

For USB connection: a computer running Windows 98, Me, or 2000 with a Windows compliant USB port and a shielded USB “AB” cable from Series A (computer) to Series B (printer), up to 6.6 ft. (2 meters) long

For IEEE 1394 (FireWire) connection: a compliant IEEE 1394 port and a shielded IEEE 1394 cable

For network connection: the optional EpsonNet Print Server (described on page 2) and compatible cable

Introduction | 7

ENERGY STAR Compliance

As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

The EPA ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation.

Caution

Always turn the printer off using the Power button. When you press this button, the Operate light flashes briefly, then goes out. Do not unplug the printer or turn off the power to the printer until the Operate light is off. This ensures that the print head is safely capped.

Important Safety Instructions

Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively.

•

Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer.

•

Do not place the printer on an unstable surface or near a radiator or heating vent. Avoid areas subject to rapid changes in temperature and humidity or shock and vibrations.

•

Do not place the printer near a window or in direct sunlight. Bright light can interfere with the paper sensors, causing paper jams and related problems.

•

Keep the entire system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

•

Place the printer on a flat surface. It will not operate properly if it is tilted or at an angle.

•

Do not block or cover the openings in the printer case or insert objects through the slots.

•

Use only the type of power source indicated on the label.

•

Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. Do not use outlets controlled by wall switches or timers.

8 | Introduction

•

Place the printer near a wall outlet where the plugs can be easily unplugged.

Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement.

•

Do not let the power cords become damaged or frayed.

•

If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

•

Except as specifically explained in the documentation, do not attempt to service the printer yourself. Opening or removing those covers that are marked “Do Not Remove” may expose you to dangerous voltage points or other risks. Refer all servicing in those compartments to service personnel.

•

Power down the printer from the control panel, unplug the printer and refer servicing to qualified service personnel under the following conditions:

If the power cord or plug is damaged; if liquid has entered the printer; if the equipment has been dropped or the case damaged; if the printer does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.

Ink Cartridge Safety Instructions

•

Do not put your hand inside the printer or touch the cartridges during printing.

•

To avoid damaging the printer, do not move the print head by hand.

•

Under normal circumstances, ink will not come out of the cartridge. If it does get on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.

•

Keep ink cartridges out of the reach of children and do not drink the ink.

•

Do not store ink cartridges at high or freezing temperatures. Keep cartridges away from direct sunlight.

Introduction | 9

•

Do not dismantle the ink cartridges or try to refill them. This could result in damage to the print head.

•

Install the ink cartridge immediately after you remove it from its package. Leaving the cartridge unpacked for a long time before use may result in reduced print quality.

•

Do not use an ink cartridge beyond the date printed on the cartridge package. For best results, use cartridges within six months of installation.

10 | Introduction

Setting Up the Printer | 1-1

Chapter 1: Setting Up the Printer

Note

Before you begin this chapter, complete the instructions in the

Unpacking and Assembly Guide.

Note

Once you’ve assembled the printer, you’re ready to finish setting it up. Even if you have no experience, you can easily complete this process. You should allow at least two hours so that you don’t feel rushed.

This chapter covers the following information:

•

Installing the ink cartridges

•

Loading the roll paper

•

Running a nozzle check

•

Connecting the printer to your computer

•

Installing the printer software and configuring it for network use, if necessary

•

Aligning the print head from the printer software

Installing the Ink Cartridges

It’s important that the first ink cartridges you install be the ones that came with the printer. The chips on these cartridges are programmed to cause the printer to initialize as the correct ink model: Archival Ink or Photographic Dye Ink. Ink cartridges that you later buy from EPSON do not have the same program on their chips.

The ink cartridges that came with your printer include a special chip that causes the printer to initialize as the correct ink model. Make sure you install these ink cartridges when you set up the printer.

Before you begin, make sure that the printer is plugged into a grounded outlet. Then locate the ink cartridges that came with the printer. Follow these steps to install the cartridges:

1. Press the

Power

button on the control panel to turn the printer on.

1-1

1-2 | Setting Up the Printer

2. Push the indentation on the ink compartment cover to release the lock

3. Push down on the top of the first cartridge clamp and pull it forward.

and open the cover.

INK COMPART. OPEN

the printer’s control panel.

appears on the display on

Caution

Be careful not to touch the green computer chip on one side of the cartridge. This may affect normal operation and printing.

4. Locate the package for the black ink cartridge and open it. Remove the

cartridge. If you’re installing Archival Ink cartridges, shake the cartridge gently, as shown.

1-2

Setting Up the Printer | 1-3

Warning

If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with water.

Note

If you can’t insert the cartridge smoothly, you may have the wrong cartridge.

5. Hold the cartridge so the arrow mark on the left side of the cartridge is

pointing to the rear of the printer. Insert the cartridge into the slot. Don’t force it.

6. Push the clamp back up into the locked position.

Caution

Never turn off the printer, change the position of the paper set lever, or open the lower cover or ink compartment cover while the Pause light is flashing.

7. Repeat steps 3 through 6 for the other ink cartridges. When you’re

done, close the ink compartment cover.

The printer begins charging the advanced ink delivery system. The

Pause

light on the control panel flashes and the printer makes various sounds.

Charging takes about 4 minutes. Do not turn off the printer or interrupt this important process or you’ll use up more ink than necessary. When the

Pause

light stops flashing and

Paper Out

appears on the control panel

display, you’re ready to load the roll paper.

1-3

1-4 | Setting Up the Printer

Loading the Roll Paper

Loading roll paper involves three steps: attaching the roll to the paper spindle, inserting the spindle in the printer, and loading the paper for printing. Before you begin, remove the paper from its box and remove the plastic cap and protective covering. Then locate one of the paper spindles that was packed in your printer box.

Attaching the Roll to the Paper Spindle

Follow these steps to attach the roll to the spindle:

1. Slide the movable paper stop (flange) off the left end of the spindle.

Note

Avoid touching the printable surface of the paper as much as possible. Oils from your skin can affect print quality.

2. Position the roll so the paper unwinds as shown:

3. Slide the roll onto the spindle so it fits securely against the fixed paper

stop.

4. Slide the movable paper stop back onto the spindle and insert it into the

end of the roll.

Make sure that it is firmly fixed into the left end of the

paper roll.

1-4

Setting Up the Printer | 1-5

Note

You can have two rolls of paper in the printer at the same time, and print on either one. If you have two rolls, make sure to wind one of the roll paper belts that came with your printer around the end of the roll you’re not using. See page 2-7 for more information.

Inserting the Paper Spindle in the Printer

Follow these steps to insert the spindle in the printer:

1. Open the roll paper cover. Position the spindle so that the white end

(with the wide fixed paper stop) is on the right.

black

white

2. Insert the white end into the right mounting bracket inside the printer.

You can use either the upper or lower bracket.

1-5

1-6 | Setting Up the Printer

Note

When you remove the spindle, lift the left end out first. See page 2-8 for details on removing paper from the spindle.

Note

3. Place the black end of the spindle into the corresponding left mounting

bracket inside the printer.

Loading the Roll Paper

Follow these steps to load the roll paper for printing:

1. Press the

Auto

Cut

Paper Source

light comes on.

button on the control panel until the

Roll

To avoid feeding excess paper, make sure you don’t select Sheet when you’re using roll paper.

1-6

Setting Up the Printer | 1-7

Caution

To avoid damaging the printer, never move the paper set lever while the Operate or Pause light is flashing.

2. Pull the paper set lever out, to the released position. The

light on the control panel comes on and

LOAD PAPER

control panel display.

3. Feed the paper into the paper slot.

Paper Out

appears on the

1-7

1-8 | Setting Up the Printer

4. Pull the paper down so it extends all the way through the slot.

5. Turn the roll back to remove the slack. Then align the paper with the

two rows of holes at the paper exit.

1-8

Setting Up the Printer | 1-9

Caution

To avoid damaging the printer, never move the paper set lever while the Operate or Pause light is flashing.

6. Push the paper set lever all the way in, then close the roll paper cover.

PRESS PAUSE BUTTON

7. Press the

Pause

button. The print head moves and the paper feeds into printing position automatically. display. (Even if you don’t press

appears briefly on the control panel display.

READY Pause

appears on the control panel

, the paper and printer will move

into printing position automatically after 10 seconds.)

Running a Nozzle Check

The nozzle check prints a pattern of dots that lets you see if any print head nozzles are clogged. You can also use the nozzle check at this point to make sure the printer is operating correctly before you connect it to your computer.

There are two ways to run a nozzle check.

•

Using the printer’s control panel buttons, as described below

•

Using the Nozzle Check utility from your printer software, as described on page 6-1 (not available if you’re accessing the printer over a network)

Follow these steps to print a nozzle check using the control panel buttons:

1. Make sure the printer is turned on but not printing, and paper is loaded.

1-9

1-10 | Setting Up the Printer

2. Press the

PRINT MENU

3. Press the

SelecType

on the display.

Item

button. You see

button on the control panel until you see

NOZZLE CHECK=PRINT

on the

display.

4. Press the

Enter

button. The nozzle check prints as shown below.

If all the lines on the check pattern are complete, with no gaps in the pattern, the print head doesn’t need cleaning:

If dots are missing from the pattern, as shown below, you need to run a cleaning cycle. See page 6-1 for instructions.

TEST

If the nozzle check fails to print, make sure your ink cartridges are correctly installed. Then run a cleaning cycle, as described on page 6-1. If this doesn’t work, turn off the printer and make sure that the interface cable is securely plugged in and that it meets the required specifications, as described on page 5 or 6.

If the nozzle check still fails to print, check the control panel display for any error messages and contact your dealer, or contact EPSON as described on page 4.

1-10

Setting Up the Printer | 1-11

Connecting the Printer to Your Computer

Note

Check the system requirements on page 5 or 6 before connecting your printer to make sure your system meets or exceeds the minimum requirements.

Depending on your system, you can connect the printer to your computer using any of the following:

•

USB interface—for Windows 98, Me, 2000, and Macintosh

•

Parallel interface—for Windows

•

IEEE 1394 (FireWire) interface—for Windows Me, 2000, and Macintosh

•

EpsonNet Print Server—network connectivity for all systems (with purchase of the optional 10/100 BaseT Ethernet Type B interface card)

For instructions on connecting the printer using EpsonNet Print Server, see the documentation that came with your card. For all other interfaces, see the appropriate section below.

Connecting to the USB Port

To connect the printer to a USB port, you need a standard shielded USB cable. Follow the steps below to connect the printer to your computer:

1. Make sure both the printer and your computer are turned off.

2. Connect the end of the USB cable to the USB port on the back of your printer.

Note

If the printer doesn’t work when you attach it to a first tier USB hub port, connect it directly to the USB port on your computer.

3. Connect the end of the USB cable to your computer’s USB port or a first tier USB hub port.

1-11

1-12 | Setting Up the Printer

Connecting to a Parallel Port (Windows Only)

To use the printer’s built-in parallel interface, you need a shielded, bidirectional, parallel cable. Follow the steps below to connect the printer to your computer:

1. Make sure both the printer and your computer are turned off.

2. Plug the cable connector securely into the printer’s interface. Then squeeze the wire clips together until they lock into place on both sides.

3. Plug the other end of the cable into the computer’s parallel port.

Connecting to the IEEE 1394 (FireWire) Port

To connect the printer to the IEEE 1394 port, you need a standard shielded IEEE 1394 cable. Follow the steps below to connect the printer to your computer.

1. Make sure both the printer and your computer are turned off.

1-12

+ 133 hidden pages