Epson Stylus Photo 915 Setup Guide

Installing the
Printer Software
Checking the
Package Contents
Connecting
the
Printer
Installing the
Ink Cartridges
Unpacking
the
Printer
Attaching
the
Plugging in
the Printer
4032216-00 EUL
This Setup Guide provides two kinds of information on setting up your printer and installing the printer software, both for direct printing and printing with a computer. Follow the instructions appropriate for you.

Checking the Package Contents

paper support
printer
Daily Use
paper manuals
printer software & Reference Guide CD-ROM
roll paper holder adapterroll paper holder PC card adapter for
Setup
Guide
black color
ink cartridges
power cord*
* The power cord may come
attached to the printer in certain locations.
CompactFlash
The package contents may vary in certain locations.The ink cartridges packaged with your printer are partly used during initial setup. In order to produce
high quality printouts, the print head in your printer will be fully charged with ink. This one-off process consumes a quantity of ink and subsequent cartridge sets will last for their full rated life.

Unpacking the Printer

Remove all tape and protective materials from the printer. Store the protective materials in case you want to ship the printer in the future.
BA
Note:
Remove the protective material as shown in figure A before setting up your printer. Store the protective materials in case you want to ship the printer in the future.
Caution:
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Do not touch or remove the white cable shown in figure B. Doing so can adversely affect the printer operation.

Attaching the Printer Parts

Insert the paper support into the slots at the rear of the printer.
To attach the roll paper holder, follow the instructions below.
1. With the arrows on the roll paper holder adapter pointing towards the front of the printer, insert the adapter as far as it will go into the slot at the rear of the printer.
2. Insert the roll paper holder into the slots at the back of the roll paper holder adapter.
Note:
You can temporarily mount the roll paper holder on the printer by inserting it into slots at the rear of the paper support adapter. You do not need to load roll paper at this time.

Plugging in the Printer

Follow the steps below to plug in your printer.
1. Make sure that the printer is turned off. It is off when the P power button protrudes slightly from the surface of the control panel.
2. Check the label on the back of the printer to make sure the voltage required by the printer matches that of the electrical outlet you will be plugging it into. Also, make sure that you have the correct power cable for your power source.
Caution:
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3. If the power cord is not attached to the printer, connect it to the AC inlet at the back of the printer.
4. Plug the power cord into a properly grounded electrical outlet.
It is not possible to change the printer’s voltage. If the rated voltage and your outlet voltage do not match, contact your dealer for assistance. Do not plug in the power cord.

Installing Ink Cartridges

This printer uses ink cartridges equipped with IC chips. The IC chip accurately monitors the amount of ink used by each cartridge, so even if a cartridge is removed and then inserted again, all of its ink can be used. However, some ink from both color and black ink cartridges is consumed each time a cartridge is inserted because the printer automatically checks reliability.
Be sure to use the ink cartridges packed with your printer the first time that you install ink cartridges.

Installing the Ink Cartridges

Before installing the ink cartridges, note the following:
Warning:
w
Note:
Do not open the ink cartridge packages until just before you install them, or the ink may dry up.
The ink cartridges are self-contained units. Under ordinary use, ink will not leak from a cartridge. If ink does get on your hands, however, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
Follow the steps below to install the ink cartridges.
1. Open the output tray and the printer cover, then turn on the printer by pressing the P power button.
2. Lift up the ink cartridge clamps, as shown here.
Caution:
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Copyright © 2002 by SEIKO EPSON CORPORATION, Nagano, Japan.
Do not move the print head by hand. Doing so may damage the printer.
Printed in XXXX 02.xx-xx
3. Remove only the yellow tape from the ink cartridges.
Caution:
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4. Align the tabs on each ink cartridge so that they rest on top of the tabs protruding from the base of the ink cartridge clamps. Do not apply excessive force to the cartridges. Make sure that the ink cartridge tabs are not under the tabs protruding from the base of the opened ink cartridge clamps.
You must remove the yellow tape seals from the cartridges
before installing them, or the cartridges will become unusable and you will be unable to print.
If you have installed an ink cartridge without removing the
yellow tape seal, you must remove that cartridge and install a new one. Prepare the new cartridge by removing the yellow tape seal before installing it in the printer.
Do not remove the blue portion of the tape seal from the
cartridges, or the cartridges may become unusable.
Do not remove the tape seals from the bottom of the cartridges,
or ink will leak out.
Do not touch the green IC chip on the side
of the cartridge. Doing so may prevent normal operation and printing.
Do not remove the green IC chip from the
side of the cartridge. If you install an ink cartridge without a chip, the printer may be damaged.
Do not touch this part.
Note:
Install both ink cartridges. The printer will not work with only one cartridge.
5. Lower the ink cartridge clamps until they lock into place.
6. Press the e ink cartridge replacement button. The printer moves the print head and begins charging the ink delivery system. This process takes about two and a half minutes.
Caution:
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While the ink is charging, the Processing light flashes and the Select Photo display rotates. During this process, printer will emit a variety of mechanical sounds. These sounds are normal. When the ink delivery system is charged, the print head will return to the home (far right) position and the Processing light will come on.
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7. Close the printer cover.
Always press the e ink cartridge replacement button to move the print head. Do not move the print head by hand. Doing so may damage the printer.
Caution:
Never turn off the printer while the processing light is flashing and the Select Photo display is rotating.

Checking the printer

Before printing your first page, you need to make sure that the printer is working correctly by loading paper, then printing a nozzle check page and, if necessary, cleaning the print head. Refer to the appropriate section below.

Loading paper

Follow the steps below to load plain paper into the printer.
1. Lower the output tray and slide out the extension. Slide the left edge guide so that the distance between the edge guides is slightly wider than your paper.
2. Fan a stack of paper, then tap it on a flat surface to even the edges.
3. Load the stack of paper into the sheet feeder with the printable side up and the right edge of the paper flush against the right edge guide. Slide the left edge guide against the left edge of the paper.
Note:
Always load paper into the sheet feeder short edge first.
Make sure that the paper stack fits under the arrow mark inside the
edge guide.

Checking the print head nozzles

Make sure that the printer is turned off. Hold down the button ( in the illustration) and press the P power button ( in the illustration) to turn on the printer. Release only the power button, and when the printer starts the nozzle check, release the button.
b maintenance
b maintenance
Below are sample printouts.
Good sample Print head needs to be cleaned
Segments are missing
If the nozzle check page does not print satisfactorily (for example, if any segment of the printed lines is missing), then you should clean the print head as explained below. If the printout is satisfactory, you are ready to print directly from the PC card. Refer to Daily Use for instructions. For the use with a computer, refer to the next step, " Connecting the Printer".

Cleaning the print head

Follow the steps below to clean the print head.
1. Make sure that the Processing light is on and that the is off.
2. Hold down the button for three seconds.
The printer will start cleaning the print head and the Processing light will start flash. Print head cleaning takes about thirty seconds to complete.
Caution:
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3. When the Processing light stops flashing, print a nozzle check pattern to confirm that the head is clean and to reset the cleaning cycle.
If print quality hasn’t improved after repeating the nozzle checking and cleaning procedures four or five times, contact your dealer.
Never turn off the printer while the Processing light is flashing. Doing so may damage the printer.
b maintenance
b error light

Connecting the Printer

Your printer connects to your computer via the USB interface. Depending upon your geographic location, you may need to obtain the appropriate cable. See Options and Consumable Products in the Daily Use guide for details.
Note:
In order to connect your PC via the USB interface, your computer must be a Windows Me, Windows 98, Windows XP or Windows 2000 pre-installed model that comes with a USB port, or Windows Me upgraded from a Windows 98 pre-installed model.
To connect the printer to a USB port, you will need a standard, shielded USB cable. Follow these steps:
Note:
For best results, you should connect the printer directly to the computer’s
USB port. If you must use multiple USB hubs, we recommend that you connect the printer to the first-tier hub.
If your computer has more than one USB port, you may plug the cable in
wherever is convenient.
1. Make sure that both the printer and the computer are turned off.
2. Plug the appropriate end of the cable into the USB port on the back of the printer. (The end that fits the printer has a different shape from the end that fits the computer.)
3. Connect the other end of the cable to the computers USB port.

Installing the Printer Software

After connecting the printer to your computer, you need to install the software included on the Printer Software for EPSON Stylus Photo 915 CD-ROM shipped with your printer. Refer to the Photo Print Software Setup included in the online Reference Guide to install the Photo Print Software.
The printer software CD-ROM contains:
Printer software (printer driver and utilities)
The printer driver runs, or “drives,” your printer; use it to make settings such as print quality, speed, media type, and paper size.
Online guides
The online Reference Guide helps you learn more about your printer. Detailed information about printing with your computer is included in this guide.

System Requirements for online Reference Guide

System Microsoft Windows®Millennium Edition, 98, XP, 2000, or Mac OS
CPU Pentium 150 MHz processor for Windows Me
Memory 16 MB RAM for Windows 98
Hard disk space 5 MB to install the Reference Guide
CD-ROM drive Double-speed
Display 640 × 480 pixel or 800 × 600 pixel resolution, with High Color
Browser Web browser
8.5.1, 8.6, 9.x, Mac OS X 10.1.2 or later
Pentium processor for Windows 98 Pentium 233 MHz processor for Windows XP Pentium 133 MHz processor for Windows 2000 Pentium 300 MHz processor or higher recommended
32 MB RAM for Windows Me 16 MB RAM for Macintosh
32 MB or more recommended 64 MB RAM for Windows XP and 2000
128 MB RAM or more recommended
(quad-speed or faster recommended)
(16 bit) or True Color (32 bit) setting
(Microsoft Internet Explorer 4.0 or later recommended)
Refer to the appropriate section.

Installing in Windows

Follow the instructions in this section to install the printer.
Note:
For Windows XP and 2000 users, if the Digital Signature Not Found screen appears during the installation process, click Yes. If you click No, you will have to return to step1 and install the printer software again.

Installing the printer software

Follow these steps to install the printer software.
1. Make sure that the printer is off.
2. Turn on your computer and insert the printer software CD in the CD-ROM drive. If the Installer dialog box does not appear, double­click SETUP.EXE in the CD-ROM.
3. Select Install Software, and click .
Note:
It is possible to access the online Reference Guide from the Installer dialog box, as shown above. To access the guide, select User Guides and then .
4. Follow the on-screen instructions. If Problem Solver is available in your location, it is automatically
installed on your hard drive.
Note:
The Problem Solver provides tips and instructions to help you solve most problems you may encounter when printing. The Problem Solver can be accessed through the EPSON folder, Status Monitor 3, or the printer software. For details, see the Diagnosing the Problem section of your online Reference Guide.

Accessing EPSON Status Monitor 3

After installing the printer software, you need to access EPSON Status Monitor 3 to verify that the printer software has been installed correctly.
Follow the instructions below.
1. For Windows Me, 98 and 2000 users, click Start, point to Settings, then click Printers. For Windows XP users, click Start, Control Panel, Printers and Other Hardware, then Printers and Faxes.
2. Right-click the EPSON Stylus Photo 915 icon, then click Properties.
3. Click the Utility tab, then click EPSON Status Monitor 3.
4. If the following window appears, your printer software has been installed correctly.

Installing in Macintosh

Follow the instructions in this section to install the printer software, select your printer in the Chooser.
Caution:
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Turn off all virus protection programs before you install the printer software.

Installing the printer software

Follow these steps to install your printer software.
1. Turn on your Macintosh and insert the software CD in the CD-ROM drive.
2. For Mac OS 8.5.1, 8.6 and 9.x users, double-click the EPSON icon inside the EPSON folder that automatically opens, select Install Software, and then click .
For Mac OS X users, double-click the Mac OS X Driver folder, and then double-click the SP915.pkg icon inside it. If the Authorization window opens, click the key icon, enter the administrators name and password, click OK.
Note:
For Mac OS 8.5.1, 8.6 and 9.x users, it is possible to access the online
Reference Guide from the printer software CD-ROM. To access the guide, double-click the EPSON icon, select User Guides, and then click . To access the online Reference Guide on Mac OS X, double­click English\User Guides\REF_G\INDEX.HTM in the EPSON folder.
For Mac OS 8.5.1, 8.6 and 9.x users, it is possible to access Technical
Support from the printer software CD-ROM. Insert the CD in the CD­ROM drive. The EPSON folder will open automatically. Double-click the EPSON icon, select Technical Support Web Site, and then click . For Mac OS X users, access the site at: http://support.epson.net/StylusPhoto915/
3. Click Start (for Mac OS 8.5.1, 8.6 and 9.x users) or Continue (for Mac OS X users) on the Installer dialog box, then follow the on-screen instructions.
4. When a message appears informing you that installation is complete, click Restart to restart your computer.
5. For Mac OS X users, double-click the Mac OS X Driver folder in the CD, and then double click the EPSONUSBStorageInstall.pkg icon inside it. Then follow the on-screen instructions to install the external storage driver.

Selecting your printer in the Chooser

After you have installed printer software, you need to select your printer.
For Mac OS 8.5.1, 8.6 and 9.x users
1. Turn on the printer by pressing the P power button.
2. Choose Chooser from the Apple menu. Then select the icon for your printer and the port that your printer is connencted to.
3. Close the Chooser.
For Mac OS X users
Follow the instruction below to select your printer: Double-click Macintosh HD (by default setting). Application folder. the Utilities folder. Double-click the Print Center icon. Select EPSON USB. Select your printer.
Click Add.
Double-click the
Double-click
→ Click Add.

Accessing EPSON StatusMonitor

Follow the steps below to access EPSON StatusMonitor.

For Mac OS 8.5.1, 8.6 and 9.x users

1. Click Print or Page Setup on the File menu of your app lication. The Print dialog box opens.
2. Click the StatusMonitor icon button or click the Utility icon button and then the EPSON StatusMonitor button in the Utility dialog box. If the following StatusMonitor dialog box appears, your printer software has been installed correctly.

For Mac OS X users

1. Double-click Macintosh HD (by default setting), double-click the Application folder, and then double-click the EPSON Printer Utility icon. The Printer List window appears.
2. Select your printer, and then click OK. The EPSON Printer Utility dailog box appears.
3. Click the EPSON StatusMonitor button. If the following StatusMonitor dialog box appears, your printer software has been installed correctly.
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