EPSON EMP-8300 User Manual

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Page 1

EMP Monitor V4.02 Operation Guide

Page 2

Meanings of symbols used

The following table shows the symbols used in this manual, along with descriptions of what they mean.

CAUTIONCAUTION

TIP

[ (Name) ]

Indicates something that may cause injury or damage to the projector.

Indicates information that is related to a topic or which may be useful to know.

Indicates a page where a related topic or a more detailed explanation is provided. Click on the page number to display that page.

Indicates the name of a projector port or a computer menu or item name. Example: [InputA] [Start]

Indicates that the explanation continues on the following page. Clicking this symbol will display the following page.

Indicates that the explanation is continued from the previous page. Clicking this symbol will display the previous page.

Page 3

Meanings of symbols used 1

Tasks that can be done using EMP Monitor 4

Operating environment 5

Compatible computers ............................................................5

Before starting operations ....................................................... 5

Registering and deleting projectors for monitoring 6

Starting EMP Monitor .............................................................. 6

Registering projectors using automatic search

(Searching for and registering projectors that are

located in the same segment)...............................................7

Procedures for automatic search .................................................. 7

Procedures for registration........................................................... 8

If the projector name or IP address changes

after registration.................................................................. 14

For projectors that have been registered manually..................... 14

For projectors that have been registered using

automatic search........................................................................ 14

Cancelling (deleting) projector registrations.......................... 15

Monitoring window layout 16

Monitoring using "Main View"................................................ 16

Meanings of "Main View" icons ................................................ 16

Using the icons in "Main View" ................................................ 17

Monitoring using the system tray .......................................... 18

Displaying projectors with problem or warning

statuses in a list .................................................................. 19

Checking properties in detail................................................. 20

Setting the range of addresses to do an automatic

search and registration .........................................................9

Procedures for automatic search .................................................. 9

Procedures for registration......................................................... 10

Registration by specifying an IP address

(Manual registration) ...........................................................11

Registering several projectors to a monitoring group

all at once............................................................................ 12

Displaying group properties ....................................................... 20

Displaying projector properties.................................................. 20

Displaying and deleting logs ................................................. 21

Displaying logs........................................................................... 21

Deleting logs ..............................................................................21

Page 4

Contents

Using the control functions 22

Carrying out control using control buttons............................. 22

Carrying out control using a web browser

(EasyWeb retrieval) ............................................................23

Carrying out control using timer settings ...............................23

Procedures for new timer settings.............................................. 24

Setting the mail notification function 25

If a problem notification e-mail message has been sent 27

Application lock function 28

Switching application lock between enabled

and disabled........................................................................ 28

Troubleshooting 29

Projectors cannot be monitored or controlled ....................... 29

An e-mail message is not sent when a problem

occurs with a projector........................................................ 29

Appendices 30

Serial ⇔ TCP/IP conversion adapter settings....................... 30

Enabling the lock ....................................................................... 28

Disabling the lock ...................................................................... 28

Setting a password for cancelling application lock ................ 28

Page 5

Tasks that can be done using EMP Monitor

EMP Monitor lets you carry out operations such as checking the statuses of multiple EPSON projectors that are connected to a network at a computer monitor, and controlling the projectors from the computer. Following are brief descriptions of the monitoring and control functions that can be carried out using EMP Monitor.

• Registering projectors for monitoring and control

- Projectors on the network can be searched for automatically, and you can then select projectors to be registered from the projectors that are detected.

- You can enter the IP addresses for target projectors to register them.

• Registered projectors can also be assigned to groups so that they

can be monitored and controlled in groups

• Monitoring the statuses of registered projectors

- The power status (ON/OFF) for projectors and problem and warning statuses can be checked visually by means of icons.

- You can select groups of projectors or a single projector that you are interested in, and then check the cumulative lamp operating time or check the details of information on input sources, problems and warnings for these projectors.

• Controlling registered projectors

- Projectors can be selected in groups or as single projectors, and you can then carry out operations for the selected projectors such as turning the power on and off and switching their input sources.

- You can select any projector and use the EasyWeb function to change the settings of that projector in the configuration menu.

- If there are certain control actions which are carried out regularly at particular times or on particular days, you can use "Timer Settings" to register timer settings.

• E-mail notification function settings

You can set e-mail addresses for problem notifications to be sent to if a problem occurs with a projector that has been registered.

Projector A

Projector B

TIP

To enable projectors to be monitored and controlled even when they are in standby mode*, make the following settings at the projectors. The settings that need to be made will vary depending on the projector you are using.

s "Configuration menus" in the projector's User's Guide.

· Set "Network Monitoring" to "ON".

· Set "Standby Mode" to "Network ON".

* When the projector's (Power) indicator is lit orange

Group A

I want to turn on the power for Group A projectors.

Group B

EMP Monitor

System configuration example

Page 6

Operating environment

Compatible computers

Macintosh computers cannot be used.

OS 98SE/Me/NT4.0/2000 Professional/XP Home Edition/XP

Professional

• Internet Explorer Ver. 5.0 or later must be installed.

CPU Pentium MMX 166 MHz or higher (Pentium II 233 MHz

or higher recommended)

Memory capacity

Free hard disk space

Display SVGA (800×600) or higher resolution, 32 bit or higher

* Operations carried out at the computer may become slow depending on the

number of projectors being managed. If this happens, use a computer with higher specifications.

* EMP Monitor cannot be used in environments which do not allow pings to

be transmitted.

64 MB or more (128 MB or more recommended)

20 MB or more

display colour

Before starting operations

Check the following points before starting up EMP Monitor.

• EMP Monitor must be installed on the computer to be used for monitoring and control.

• The computer and the projectors must be connected to the network.

• If using Windows 2000, NT4.0 or XP, the computer must be started up in Administrator mode.

When using EMP-821/81/61

•A serial ⇔ TCP/IP conversion adapter and a connection cable are required in order to use EMP Monitor. s"Standby mode" in the projector's User's Guide

• When connecting a projector with a serial ⇔ TCP/IP conversion adapter, make the settings of the adapter in advance. sThe serial ⇔ TCP/IP conversion adapter manual For details on the adapter settings, see the "Appendices" sp.30

Page 7

Registering and deleting projectors for monitoring

This operation is carried out when starting EMP Monitor for the first time after it has been installed and when you would like to add projectors. Once a projector has been registered, the status for the projector will be displayed automatically each time EMP Monitor is started from that point onwards.

Starting EMP Monitor

PROCEDURE

Click [Start] - [Programs] (or [All Programs]) - [EPSON

Projector] - [EMP Monitor V4.02] in that order to start EMP Monitor.

The main window will be displayed.

"Main View"

The operations to register projectors using the automatic seraching will vary depending on where the projectors are connected to in the network.

• When registering a projector that is located in the same segment

that the computer the EMP Monitor is installed in is associated with. s"Registering projectors using automatic search (Searching for and registering projectors that are located in the same segment)"

p.7

• When registering projectors that are in multiple segments of the

network s"Setting the range of addresses to do an automatic search and registration" p.9

Page 8

Registering and deleting projectors for monitoring

Registering projectors using automatic search (Searching for and registering projectors that are located in the same segment)

PROCEDURE

f Procedures for automatic search

Right-click in "Main View" and select "New" -

"Projector (automatic search)".

The "Create new projector (automatic registration)" window will be displayed.

Click [Search].

Automatic searching will be carried out, and the names of the projectors that have been detected will be displayed.

• If a projector does not appear in the list, use "Registration by

specifying an IP address (Manual registration)". sp.11

TIP

• You can also carry out this operation by selecting "Projector (automatic search)" from "New" in the "Edit" menu.

⇔

• Projectors that are using a serial cannot be detected.

TCP/IP conversion adapter

Page 9

Registering and deleting projectors for monitoring

f Procedures for registration

Select the projector(s) to be registered, and then click

[Edit].

The following window will be displayed. Make the necessary settings while referring to the table below.

Use Serial⇔ TCP/IP conversion adaptor.

Port Number This cannot be selected when registering projectors

Password If a password has been set for the projector, be sure to

Monitor Select this when you want monitoring to start.

After entering the details, click [Register] to start the

This cannot be selected when registering projectors using automatic search.

using automatic search.

enter the password that has been set. If the correct password is not entered at this time, it will not be possible to monitor and control the projector even though it is registered.

registration. When the message is displayed, click [OK].

To continue registering another projector, repeat the procedure from step 3.

TIP

Display name Enter the name of the projector that is to be displayed

in "Main View". Up to a maximum of 32 bytes can be entered. A space cannot be used as the first character.

Display icon Select the icon to be displayed in "Main View". Parent group Select when registering a projector in a group.

If no groups have been created, this cannot be selected. s"Registering several projectors to a monitoring group all at once" p.12

Projector name

IP address This shows the IP address for the registered projector.

This shows the name that has been registered on the projector.

Projectors that have been registered using automatic search are searched for again by projector name each time EMP Monitor is started.

To end the registration operation, click the in the top-right corner of the window or click [Cancel].

The registered projectors will be displayed in "Main View" using the icons that were selected previously in the "Edit" window.

Refer to "Monitoring window layout" for details on using the main window.

sp.16

Page 10

Registering and deleting projectors for monitoring

Setting the range of addresses to do an automatic search and registration

TIP

Projectors that are using a serial ⇔ TCP/IP conversion adapter cannot be detected.

PROCEDURE

f Procedures for automatic search

Right-click in "Main View" and select "New" -

"Projector (automatic search)".

The "Create new projector (automatic registration)" window will be displayed.

Select the "Specify an address range and search"

check box and then enter the starting address and ending address in the range.

Click [Search].

Automatic searching will be carried out, and the names of the projectors that have been detected will be displayed.

Page 11

Registering and deleting projectors for monitoring

f Procedures for registration

Select the projector(s) to be registered, and then click

[Edit].

The following window will be displayed. Make the necessary settings while referring to the table below.

Use Serial⇔ TCP/IP conversion adaptor.

Port Number This cannot be selected when registering projectors

Password If a password has been set for the projector, be sure to

Monitor Select this when you want monitoring to start.

After entering the details, click [Register] to start the

This cannot be selected when registering projectors using automatic search.

using automatic search.

enter the password that has been set. If the correct password is not entered at this time, it will not be possible to monitor and control the projector even though it is registered.

registration. When the message is displayed, click [OK].

To continue registering another projector, repeat the procedure from step 4.

TIP

Display name Enter the name of the projector that is to be displayed

in "Main View". Up to a maximum of 32 bytes can be entered. A space cannot be used as the first character.

Display icon Select the icon to be displayed in "Main View". Parent group Select when registering a projector in a group.

If no groups have been created, this cannot be selected. s"Registering several projectors to a monitoring group all at once" p.12

Projector name

IP address This shows the IP address for the registered projector.

This shows the name that has been registered on the projector.

Projectors that have been registered using automatic search are searched for again by projector name each time EMP Monitor is started.

To end the registration operation, click in the top-

right corner of the window or click [Cancel].

The registered projectors will be displayed in "Main View" using the icons that were selected previously in the "Edit" window.

Refer to "Monitoring window layout" for details on using the main window.

sp.16

Page 12

Registering and deleting projectors for monitoring

Registration by specifying an IP address (Manual registration)

PROCEDURE

Right-click in "Main View" and select "New" -

"Projector (manual registration)".

The following window will be displayed.

Enter the IP address of the projector to be registered

in the "IP address" box and then click [Search]. When the message is displayed, click [OK].

• If using a serial ⇔ TCP/IP conversion adapter and cable to connect the projector, select "Use Serial ⇔ TCP/IP conversion adaptor". Enter the port number in "Port Number" and then click [Search].

After searching is complete, enter the information for

the projector to be registered while referring to the table below.

Display name Enter the name of the projector that is to be displayed

in "Main View". Up to a maximum of 32 bytes can be entered. A space cannot be used as the first character.

Display icon Select the icon to be displayed in "Main View". Parent group Select when registering a projector in a group.

If no groups have been created, this cannot be selected. s"Registering several projectors to a monitoring group all at once" p.12

Projector name

This shows the name that has been registered on the projector.

TIP

You can also carry out this operation by selecting "Projector (manual registration)" from "New" in the "Edit" menu.

IP address Enter the IP address for the projector to be registered. Use Serial⇔

TCP/IP conversion adaptor.

Port Number If using a serial ⇔ TCP/IP conversion adapter to

Select this if using a serial ⇔ TCP/IP conversion adapter to connect the projector.

connect the projector, enter the port number.

Page 13

Registering and deleting projectors for monitoring

Password If a password has been set for the projector, be sure to

enter the password that has been set. If the correct password is not entered at this time, it will not be possible to monitor and control the projector even though it is registered. If using a serial ⇔ TCP/IP conversion adapter to connect the projector, the password security function cannot be used.

Monitor Select this when you want monitoring to start.

TIP

"Password" and "Monitor" can be set once searching for the projector to be registered is complete.

After entering the details, click [Register] to start the

registration. When the message is displayed, click [OK].

The registered projectors will be displayed in "Main View" using the icons that were selected previously in the "Manual registration" window.

Registering several projectors to a monitoring group all at once

Projectors that have been registered can then be registered together into different groups so that they can be monitored and controlled together. Furthermore, if you select one of the registered groups as the "Parent group", monitoring and control operations can be carried out for all projectors in that "Parent group". A "Parent group" can be set for other parent groups, so that a hierarchical group arrangement such as the following can be created.

Branch A

Branch B

Showroom

Lobby

Convention hall

Conference room

Showroom A

Showroom B

Projector01

Projector02

No1

No2

No3

No4

No5

100 101 102 103

Room 1 Room 3

201 202

Branch C

Reception room

Conference room

First, create the registration groups, and then register projectors into the groups that have been created.

Page 14

Registering and deleting projectors for monitoring

PROCEDURE

Right-click in "Main View" and select "New" -

"Group".

The following window will be displayed. Make the necessary settings while referring to the table below.

Group name Enter the group name to be displayed in "Main View".

Up to a maximum of 32 bytes can be entered. A space cannot be used as the first character.

Display icon Select the icon to be displayed in "Main View". Parent group This selects the parent group. It cannot be selected if

no groups have been created.

Monitor Select this to monitor all projectors that have been

registered in the group. If this is not selected, the settings made when the individual projectors were registered will be used. It cannot be set when creating a new group.

After entering the details, click [Register] to start the

registration. When the message is displayed, click [OK].

A group icon will be displayed in "Main View".

Right-click the icon that is displayed in "Main View"

for the projector that is to be registered in the created group, and then click [Edit].

TIP

You can also carry out this operation by selecting "Edit" from the "Edit" menu.

In the "Edit projector" window, select the group name

to use for registering in "Parent group" and then click [Change].

The status of the group registration will be displayed as an icon in "Main View".

TIP

The registration details can also be checked using "Show projector list view" in the "View" menu.

TIP

You can also carry out this operation by selecting "Group" from "New" in the "Edit" menu.

Page 15

Registering and deleting projectors for monitoring

If the projector name or IP address changes after registration

f For projectors that have been registered manually

PROCEDURE

Right-click the desired projector icon that is

displayed in "Main View" and select "Monitoring disabled". Then right-click the projector icon again and select "Edit".

TIP

You can also carry out these operations by using the "Edit" menu.

If only the projector name has been changed, click

[Search] in the "Edit projector" window that is displayed. If the IP address has been changed, enter the new IP address in the "IP address" box and then click [Search]. When the message is displayed, click [OK].

f For projectors that have been registered using automatic

PROCEDURE

In "Main View", delete the projector that has been

changed. sp.15

Carry out automatic search once more to re-register

the projector. sp.7

When the display returns to the "Edit projector"

window, click [Change].

Page 16

Registering and deleting projectors for monitoring

Cancelling (deleting) projector registrations

The registrations for projectors can be deleted if they are no longer required for monitoring or control using EMP Monitor.

PROCEDURE

Right-click the icon that is displayed in "Main View" for the projector or group registration that is to be deleted, and then click [Delete]. When the message is displayed, click [OK].

More than one projector can be selected for deleting in "Main View" at the same time. The methods of selecting more than one projector at the same time are as follow.

• If you select a group icon, all projectors that have been registered in that group will be deleted at the same time.

• Hold down the [Ctrl] key on the keyboard while clicking on the desired icons.

• Use drag and drop to select a range of desired icons.

TIP

You can also carry out this operation by selecting "Delete" from the "Edit" menu.

Page 17

Monitoring window layout

Monitoring using "Main View"

f Meanings of "Main View" icons

The registered projectors and groups are displayed as icons in "Main View", and the patterns on the icons indicate the statuses of the projectors.

"Main View"

If the group icons are round in shape, it indicates that there is another level below them. s p.17

The icon patterns and their meanings are explained below.

Group

No warnings or problems

All projectors in the group are normal.

Warning or problem

A projector in the group has a warning or problem status.

Monitoring disabled

The projector is not being monitored. If you rightclick the icon and select "Monitoring enabled", the projector will be added to the projectors that are being monitored.

Data being updated

Page 18

Monitoring window layout

Projector

No warnings or problems

Warning or problem

Password error

No password was entered when the projector was registered, or an incorrect password was entered.

sp.8, 10, 12

Monitoring disabled

The projector is not being monitored. If you rightclick the icon and select "Monitoring enabled", the projector will be added to the projectors that are being monitored.

Data being updated

Network error (TCP connection error)

Network error (ESC/VP.net communication

error)

*1 Check the following items.

• Check that the projector's power is turned on.

• Check that the LAN cable is connected.

• Check that "Network Monitoring" is set to "ON" and "Standby Mode" is set to "Network ON" on the projector.

*2 Check that the projector has been correctly connected to the network.

f Using the icons in "Main View"

The following icon operations can be carried out in "Main View".

• Expanding and collapsing icons

Each time you double-click a group icon, the icons for the projector that have been registered in that group are displayed or hidden.

• Moving icons

To change the position of an icon within "Main View", simply drag and drop the icon to be moved.

• Searching for desired icons

If several groups and projectors have been registered so that it is difficult to find the desired icon, use the following operation to retrieve "Show Projector List". Select "View" menu - "Show projector list view"

TIP

The projector information that is generated when a problem is detected is stored until EMP Monitor is closed. The EMP Monitor displays will not be updated automatically even if the projector status returns to normal. Click [Refresh] in the main window to update the status.

The "Show projector list" lets you check the registration details for groups in a hierarchical diagram. When you click on an icon, the selected icon is displayed in the centre of "Main View".

Page 19

Monitoring window layout

Monitoring using the system tray

The projector statuses are always displayed as icons in the system tray, even when "Main View" is not always displayed, and the statuses can be checked by the icon patterns. When the configuration menus are set using the following operations, an icon appears in the system tray and the status can be monitored by means of the icon's pattern.

: No problem

: Problem

PROCEDURE

Select "Environment setup" from the "Tool" menu.

The "Environment setup" window will be displayed.

Select "Resident in the task tray".

Click [OK].

TIP

• Right-click the icon in the system tray to open a pop-up menu to select the "Open the main screen" or "Exit".

• If "Register at start up" in the "Environment set up" is selected, EMP Monitor starts automatically when the computer's power is turned on.

Page 20

Monitoring window layout

Displaying projectors with problem or warning statuses in a list

You can display a list of only the projectors which have a problem or warning status.

PROCEDURE

Select "Warning and Error Projector list" from the "View" menu.

The following "Warning and Error Projector list" window will be displayed.

If you move the mouse pointer over the icon, details of the error and the remedy will be displayed.

If you double-click in a row, the properties for that projector will be displayed. s p.20

The icon patterns and their meanings are explained below.

Type: Shows the group or projector status. sp.16

Display name: Shows the display name.

Power: Shows the power on status for the projector.

Power on and normal status

Power off and normal status

Power on and abnormal status

Power off and abnormal status

Lamp Hours: Shows the lamp operating time for the projector.

Source: Shows the input source that has been selected for the projector.

Computer, Computer1 or InputA

Video

Computer2 or InputB DVI or HDMI (Digital)

BNC D-Video

S-Video Easy MP

Error information: Shows the warning or problem status using the

following icons.

Lamp life warning

High-temperature warning

Air-filter replacement Internal (system) error

Lamp cover open error (Lamp error)

Fan error

Lamp out Sensor error

Lamp failure at power on

Electric dual-layered capacitor is disconnected

Internal-temperature extremes

Page 21

Monitoring window layout

Checking properties in detail

You can check the properties of groups and projectors in detail.

f Displaying group properties

You can use either of the following methods to display the properties.

• Displaying the properties for all groups in "Main View"

Right-click in "Main View" and then select "Property".

• Displaying properties for specified groups

Right-click the icon for the desired group and then select "Property".

If you double-click in a row, the properties for that group or projector will be displayed.

f Displaying projector properties

Right-click the icon for the desired projector and then select "Property".

Page 22

Monitoring window layout

Displaying and deleting logs

In your web browser, you can check a transmission log of content such as what has been controlled by the EMP Monitor, projector errors. You can delete logs once you have checked them.

TIP

The transmission log can store up to 10 MB of data.

f Displaying logs

PROCEDURE

Select "Log" - "show" from the "View" menu.

The web browser will open and the communication logs up until that time will be displayed.

f Deleting logs

PROCEDURE

Select "Log" - "Delete" from the "View" menu. When the confirmation message is displayed, click [OK].

All logs will be deleted and details of EMP Monitor control operations and details of projector errors from that point onward will be recorded in a new log.

Page 23

Using the control functions

Carrying out control using control buttons

Select the icons for groups or individual projectors to be controlled in "Main View". If you select a group icon, all projectors that have been registered in that group can be controlled at the same time. If you select a projector icon, only the selected projector will be controlled.

Control buttons

The meanings of the control buttons are given below.

Power On

Power Off

Turns the projector power on.

Turns the projector power off.

Switch source S-Video

Switch source Video

Switch source DVI, HDMI

Switch source D-Video

Switch source EasyMP

TIP

Switches to the input source connected to the [S-Video] port.

Switches to the input source connected to the [Video] port.

Switches to the input source connected to the [DVI] port or [HDMI] port.

Switches to the input source connected to the [D4] port.

Switches to EasyMP or EasyMP.net.

• Some connected projectors may not be equipped with all of the above ports or functions. If you click a button for a port or function that is not available, nothing will happen.

• You can select objects to be controlled and use the control buttons to carry out control operations even when the following are being displayed.

sFor details on each display p.19, 20

· Group properties

· Projector properties

· Warning and Error Projector list (Control operations can only be carried out for projectors with a warning status.)

Switch source PC1,InputA

Switch source PC2,InputB

Switch source BNC

Switches to the input source connected to the [Computer] port, [Computer1] port or [InputA] port.

Switches to the input source connected to the [Computer2] port or [InputB] port.

Switches to the input source connected to the [BNC] port.

Page 24

Using the control functions

Carrying out control using a web browser (EasyWeb retrieval)

You can use the computer's web browser to change the configuration menu settings for projectors.

PROCEDURE

Right-click the icon in "Main View" for the projector to

be controlled, and then select "View webpages".

The web browser will open and EasyWeb will be

displayed.

Refer to the documentation provided with the projector for details on using EasyWeb.

TIP

You can select projectors and right-click on them to select "View webpages" even when the following are being displayed.

· Group properties

· Warning and Error Projector list (Control operations can only be carried out for projectors with a warning status.)

sp.20

sp.19

Carrying out control using timer settings

This is useful for carrying out certain control operations such as turning a projector's power on and off at specified times every day or every week. Timer settings can be carried out either for a single projector only, or all at once for all projectors in a group.

PROCEDURE

Select "Timer" - "Timer Settings" from the "Tool"

menu.

The following window will be displayed and you can then check the timer setting status.

The colours in the rows of the list have the following meanings:

: Current day's timer setting : When some of the projectors in the group have timer setting

enabled and others have it disabled for the current day's timer

setting : When the current day's timer setting is a disabled setting : Timer setting for a day other than the current day

Page 25

Using the control functions

The details that can be checked and operations that can be carried out at this time are given below.

Selects a group or projector to check the status of.

Projectors

Date

Timers Shows a list of the timer settings.

[Enabled] [Disabled]

[Add] Registers new timer settings.

[Edit]

[Delete]

When a group is selected, the timer setting statuses for all projectors in that group are displayed.

Shows the current day in a red box. Days for which timer settings have been made are shown in bold. Click or to switch to the calendar for the previous or next month.

Switches the timer settings that have been selected from the timer list between enabled and disabled.

Lets you change the timer settings that have been selected from the timer list. If a group has been selected for status checking, the settings cannot be changed.

Lets you delete timer settings that have been selected from the timer list.

f Procedures for new timer settings

When you click "Add", the following window is

displayed and the new timer settings are applied.

In the "Operation", you can carry out the operations of turning the power on and off and switching the input sources, similarly for the control buttons on the main window. If you set the input source switching, the projector's power will turn on at the timer start time even if it is not on at the time. Because of this, it is not necessary to make two separate timer settings for turning the power on and switching the input source.

After completing the timer settings, click [OK].

The timer settings that have been made will be registered and they can be checked in the displayed timer list.

TIP

You can enable and disable all of the timer settings that have been registered. Select "Timer" - "Enable" or "Disable" from the "Tool" menu.

Page 26

Setting the mail notification function

The mail notification function can be used to send notification messages to preset e-mail addresses when a problem or warning occurs with a projector that is connected to the network. By using this function, the operator can be notified of problems with projectors even when the operator is in a different location from the projectors.

TIP

• Up to three addressees (destinations) can be registered and messages can be sent to all of them at once.

• If a critical problem develops with a projector which causes it to suddenly stop working, it may not be possible for the projector to send a message notifying an operator of the problem.

• If "Standby Mode" is set to "Network ON" or "Network Monitoring" is set to "ON" in the projector configuration menus, you can monitor the projector even when it is in standby mode (when its power is turned off).

PROCEDURE

Select "Mail notification function" from the "Tool"

sProjector’s User's Guide

menu.

The "Set mail notification function" window will be

displayed.

Set the following parameters.

Mail notification function

SMTP server IP address

Set to "ON" to use the mail notification function.

Enter the IP address of the SMTP server. Up to a maximum of 255 bytes can be entered.

When you change a port number of the SMTP server, specify this port number. The default value is "25". You can enter a valid number from 1 to 65535.

Sender mail address

Recipient mail address 1

Recipient mail address 2

Recipient mail address 3

Enter the sender's e-mail address. Up to a maximum of 255 bytes can be entered.

Specify the destination addresses for the notification e-mail. Up to three destinations can be set. Up to a maximum of 255 bytes can be entered.

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Setting the mail notification function

Click [Notification event] and check the items for mail

notification in the window that appears.

Click [OK].

When the "Set mail notification function" window appears again, repeat Steps 3 and 4 to set the events to be notified.

When the setup is complete, click [OK].

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If a problem notification e-mail message has been sent

If a problem occurs with a projector, an e-mail message containing the following will be sent to all e-mail addresses that have been specified in "Recipient mail address". If there is more than one problem, details for each problem will appear on separate lines.

Item Details shown

E-mail subject [Display name that is displayed in "Main

View"] Projector warning/error notification

Body The following warning/error has occurred on

<Display name that is displayed in "Main View" (IP address)> <Warning/error message (Please see the table below)> Immediately check the projector.

The details contained in the e-mail message can consist of the following.

Message Remedy

Internal (system) error "Reading the indicators"

Fan error

Sensor error

Lamp cover open error (Lamp error)

Lamp failure at power on

s"Reading the Indicators" in the projector's

User's Guide

Message Remedy

No signal No image signals are being received by the

projector. Check the connection status and check that the power for the connected equipment is turned on.

Electric dual-layered capacitor is disconnected

Air-filter replacement Clean or replace the air filter or clean the air

Network error (TCP connection error)

Network error (ESC/ VP.net communication error)

The capacitor is not connected properly. Stop using the projector, disconnect the power cable from the electrical outlet, and contact your dealer or the nearest address provided in the "International Warranty Conditions" section of the Safety Instructions/World-Wide Warranty Terms booklet supplied with the projector.

intake vent.

s"Maintenance" in the projector's User's Guide

Check that the projector's power is turned on and the LAN cable is connected, and also check that "Network Monitoring" is set to "ON" and "Standby Mode" is set to "Network ON".

Check that the projector has been correctly connected to the network.

Lamp out

Internal-temperature extremes

High-temperature warning

Lamp life warning

Network error (password-authentication error)

Messages to inform that the projector has recovered from the error or warning statuses are not sent at all.

Check the projector's password.

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Application lock function

You can use the application lock to prevent third parties from operating the projectors using EMP Monitor and changing settings without authority. Opening and closing EMP Monitor and status monitoring can still be carried out even when the application lock is applied. In addition, when a password has been set, the password must be entered in order to cancel the application lock. This ensures that the application lock can not be easily cancelled, and thus improves system security.

Switching application lock between enabled and disabled

f Enabling the lock

PROCEDURE

Select "Application lock" from the "Tool" menu.

The application lock will be enabled and no operations will be possible other than opening and closing EMP Monitor and disabling the application lock.

f Disabling the lock

The password entry window will be displayed, so

enter the set password and then click [OK].

If no password has been set (default setting), click [OK] without entering a password. It is recommended that you enter a password in order to strengthen security.

The application lock will be cancelled and operations can be carried out as normal.

Setting a password for cancelling application lock

Carry out the following operations while application lock is cancelled.

PROCEDURE

Select "Environment setup" from the "Tool" menu.

The "Environment setup" window will be displayed.

Select "Change the application lock password".

PROCEDURE

Select "Application unlock" from the "Tool" menu.

Enter the password in both the "New password" and

"New password (confirm)" boxes and then click [OK].

The password can be up to 16 bytes in length. Single-byte alphanumeric characters can be used.

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Troubleshooting

Projectors cannot be monitored or controlled An e-mail message is not sent when a problem

occurs with a projector

Cause Remedy

Is the projector connected to the network correctly?

Has the projector been set up correctly for connection to the network?

Has EMP Monitor been installed on the computer correctly?

Are all the projectors that you want to control or monitor registered in "Main View"?

Is the projector's "Network Monitoring" or "Standby Mode" configuration menu set to "ON" or "Network ON"?

Connect the network cable correctly. s"Network Cable Connections" in the projector's User's Guide

Check the settings for the "Network" configuration menu command. sProjector's User's Guide

Uninstall EMP Monitor and then re-install it.

sp.6

In order to use EMP Monitor to monitor and control the projector when it is in standby mode, the projector's "Network Monitoring" or "Standby Mode" configuration menu must be set to "ON" or "Network ON". sProjector's User's Guide

Is the projector connected to the network correctly?

Has the projector been set up correctly for connection to the network?

Have the SMTP server IP address, port number and recipient e-mail address all been set correctly?

Is the projector's "Network Monitoring" or "Standby Mode" configuration menu set to "ON" or "Network ON"?

Has a critical problem developed causing the projector to momentarily stop working?

Cause Remedy

Connect the network cable correctly. s"Network Cable Connections" in the projector's User's Guide

Check the settings for the "Network" configuration menu command. sProjector's User's Guide

Check the setting details.

To use the mail notification function while the projector is in standby mode, set "Network Monitoring" or "Standby Mode" to "ON" or "Network ON" in the projector's configuration menus. sProjector's User's Guide

When the projector has momentarily stopped working, it cannot send e-mail messages. If the projector cannot be reset even after it has been checked, contact your dealer or the nearest address provided in the "International Warranty Conditions" section of the Safety Instructions/World- Wide Warranty Terms booklet supplied with the projector.

Is power being supplied to the projector?

Check if the power supply to the location where the projector is set up has been interrupted, or if the circuit breaker for the electrical outlet that the projector is connected to has been tripped.

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Appendices

Serial ⇔ TCP/IP conversion adapter settings

If using the EMP-821/81/61, the following serial ⇔ TCP/IP conversion adapter settings must be made.

Menu Main Item Sub Item

UDS100 UDS200

Port Properties Serial Port Settings Serial Protocol RS232

Speed 9600

Character Size 8

Parity None

Stopbit 1

Flow Control None

Connect Mode Settings UDP Datagram Mode Disable

UDP Datagram Type (Blank)

Response Nothing (quiet)

Additional Settings Port Password Disable

Telnet Mode Disable

Inactivity Timeout Enable

Port Password (Blank)

Security Security Settings Encryption – Disable

Setting

(Not selectable)

Twofish Key – (Blank)

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Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchasers or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.

General Notice: EasyMP and EasyMP.net are trademarks of SEIKO EPSON CORPORATION. Windows and Windows NT are trademarks of Microsoft Corporation in the United States of America and other countries. Macintosh is a registered trademark of Apple Computer, Inc. Pentium is a registered trademark of Intel Corporation.

Other product names used herein are also for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

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