Epson DS-870 Manual

0 (0)

User's Guide

NPD6053-00 EN

User's Guide

Copyright

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

The contents of this manual and the specifications of this product are subject to change without notice.

User's Guide

Trademarks

EPSON®is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of the Seiko Epson Corporation.

Microsoft, Windows, Windows Server, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Apple, macOS, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.

Adobe, Adobe Reader, and Acrobat are registered trademarks of Adobe Systems Incorporated.

Intel® is a registered trademark of Intel Corporation.

The SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

User's Guide

Contents

Trademarks

About This Manual

Introducing the Manuals. . . . . . . . . . . . . . . . . . . . . 7

Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 7

Descriptions Used in this Manual. . . . . . . . . . . . . . . 7

Operating System References. . . . . . . . . . . . . . . . . . 8

Important Instructions

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . 9

Restrictions on Copying. . . . . . . . . . . . . . . . . . . . . 10

Scanner Basics

Part Names and Functions. . . . . . . . . . . . . . . . . . . 11

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Buttons and Light. . . . . . . . . . . . . . . . . . . . . . . 13 Guide to the LCD Screen. . . . . . . . . . . . . . . . . . 13

Information on Applications. . . . . . . . . . . . . . . . . .17

Epson Scan 2. . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Document Capture Pro / Document Capture. . . .17 Document Capture Pro Server. . . . . . . . . . . . . . 18 EPSON Sof tware Updater. . . . . . . . . . . . . . . . . .18

Option Items and Consumables Information. . . . . . 18

Flatbed Scanner Dock Codes. . . . . . . . . . . . . . . 18

Network Interface Unit Codes. . . . . . . . . . . . . . 19

Carrier Sheet Codes. . . . . . . . . . . . . . . . . . . . . . 19

Roller Assembly Kit Codes. . . . . . . . . . . . . . . . . 20

Cleaning Kit Codes. . . . . . . . . . . . . . . . . . . . . . 20

Specifications of Originals and

Placing Originals

Specif ications of Originals. . . . . . . . . . . . . . . . . . . 21

General Specifications for Originals being Scanned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Types of Originals that Require Attention. . . . . . 24 Types of Originals that Must Not be Scanned. . . .25

Placing Originals. . . . . . . . . . . . . . . . . . . . . . . . . . 26

Standard Size Originals. . . . . . . . . . . . . . . . . . . 26

Long Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Plastic Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Laminated Cards. . . . . . . . . . . . . . . . . . . . . . . . 36

Large Size Originals. . . . . . . . . . . . . . . . . . . . . . 39

Irregular Shaped Originals. . . . . . . . . . . . . . . . . 42

Photographs. . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Mixture of Originals. . . . . . . . . . . . . . . . . . . . . .50

Basic Scanning

Scanning Using the Control Panel. . . . . . . . . . . . . .54

Scanning Using Document Capture Pro

(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Scanning Using Document Capture (Mac OS). . . . . 62

Scanning Using Epson Scan 2. . . . . . . . . . . . . . . . . 67

Required Settings for Special Originals in

Epson Scan 2. . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Setting a Resolution That Suits the Scanning Purpose. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Advanced Scanning

Setting a Job (Scan, Save, and Send). . . . . . . . . . . . 73

Creating and Registering a Job (Windows). . . . . .73 Creating and Registering a Job (Mac OS). . . . . . .74

Enabling a Job to Run from the Control Panel

(Button Assignment). . . . . . . . . . . . . . . . . . . . . . . 74

Assigning a Job to the Control Panel

(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Assigning a Job to the Control Panel (Mac OS). . 75

Scanning Different Sizes or Types of Originals

One by One (Automatic Feeding Mode). . . . . . . . . 75

Separation Feature (for Windows Only). . . . . . . . . .77

Sorting and Saving Scanned Images into a

Separate Folder. . . . . . . . . . . . . . . . . . . . . . . . . 79

Saving as an Office Format File (for Windows

Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Menu Options on the Control Panel

Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Scanner Settings. . . . . . . . . . . . . . . . . . . . . . . . .86

Edit Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Scanner Maintenance. . . . . . . . . . . . . . . . . . . . . . . 88

Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Scanner Settings. . . . . . . . . . . . . . . . . . . . . . . . .88

LCD Brightness. . . . . . . . . . . . . . . . . . . . . . . . . 89

Sleep Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Power Of f Timer. . . . . . . . . . . . . . . . . . . . . . . . 90

Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

User's Guide

Contents

Regular Cleaning Alert Settings. . . . . . . . . . . . . 90

System Administration. . . . . . . . . . . . . . . . . . . .90

Device Information. . . . . . . . . . . . . . . . . . . . . . . . 91

Using the Flatbed Scanner Dock

Part Names and Functions of the Flatbed

Scanner Dock. . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Scanning from the Scanner Glass. . . . . . . . . . . . . . 93

Notes on Using the Flatbed Scanner Dock. . . . . . . . 95

Notes on Scanning from the ADF. . . . . . . . . . . . 95

Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Cleaning the Flatbed Scanner Dock. . . . . . . . . . 98

Transferring and Transporting the Flatbed

Scanner Dock. . . . . . . . . . . . . . . . . . . . . . . . . . 99

Troubleshooting for the Flatbed Scanner Dock. . . 100

Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass. . . . . . . 100 Cannot Scan the Correct Area on the

Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .101 Binding Margins of a Booklet are Distorted

or Blurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Offset Appears in the Background of Images. . . 101

Maintenance

Cleaning Outside the Scanner. . . . . . . . . . . . . . . . 102

Cleaning Inside the Scanner. . . . . . . . . . . . . . . . . 102

Replacing the Roller Assembly Kit. . . . . . . . . . . . .107

Resetting the Number of Scans. . . . . . . . . . . . . . . 111

Resetting the Number of Scans on the

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .112 Resetting the Number of Scans in Epson Scan

2 Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Energy Saving. . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Transporting the Scanner. . . . . . . . . . . . . . . . . . . 113

Updating Applications and Firmware. . . . . . . . . . 114

Solving Problems

Scanner Problems. . . . . . . . . . . . . . . . . . . . . . . . 116

Checking Messages on the Control Panel. . . . . .116 T he Scanner Does Not Turn On. . . . . . . . . . . . 116

Problems Starting Scanning. . . . . . . . . . . . . . . . . 117

Cannot Start Document Capture Pro

(Windows) or Document Capture (Mac OS). . . 117 Cannot Start Epson Scan 2. . . . . . . . . . . . . . . . 117

Paper Feeding Problems. . . . . . . . . . . . . . . . . . . . 118

Multiple Originals Are Fed. . . . . . . . . . . . . . . . 118 Removing Jammed Originals from the Scanner. 118

The Original Jams in the Scanner Frequently. . . 119 Paper Protection Does not Work Correctly. . . . 120 T he Originals Get Dirty. . . . . . . . . . . . . . . . . . 120 Scanning Speed Slows Down when Scanning Continuously. . . . . . . . . . . . . . . . . . . . . . . . . . 120 Scanning Takes a Long Time. . . . . . . . . . . . . . . 120

Scanned Image Problems. . . . . . . . . . . . . . . . . . . 121

Straight Lines Appear when Scanning from

ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Glass Dirt Alert Does Not Disappear. . . . . . . . .121 Colors Are Uneven in the Scanned Image. . . . . 121 Expanding or Contracting the Scanned Image. . 122 Offset Appears in the Background of Images. . . 122 Scanned Image or Text is Blurred. . . . . . . . . . . 123 Moiré Patterns (Web-Like Shadows) Appear. . . 123 The Edge of the Original is Not Scanned

when Automatically Detecting the Size of the Original. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 Character is not Recognized Correctly. . . . . . . .124 Cannot Solve Problems in the Scanned Image. . 124

Uninstalling and Installing Applications. . . . . . . . 125

Uninstalling Your Applications. . . . . . . . . . . . . 125

Installing Your Applications. . . . . . . . . . . . . . . 127

Technical Specifications

General Scanner Specif ications. . . . . . . . . . . . . . . 128

Dimensions and Weight Specif ications. . . . . . . . . 129

Electrical Specif ications. . . . . . . . . . . . . . . . . . . . 129

Scanner Electrical Specifications. . . . . . . . . . . . 129

AC Adapter Electrical Specifications. . . . . . . . . 129

Environmental Specif ications. . . . . . . . . . . . . . . . 130

System Requirements. . . . . . . . . . . . . . . . . . . . . . 130

Standards and Approvals

Standards and Approvals for European Models. . . 132

Standards and Approvals for Australian Models. . . 132

Where to Get Help

Technical Support Web Site. . . . . . . . . . . . . . . . . .133

Contacting Epson Support. . . . . . . . . . . . . . . . . . 133

Before Contacting Epson. . . . . . . . . . . . . . . . . 133 Help for Users in Europe. . . . . . . . . . . . . . . . . .133 Help for Users in Taiwan. . . . . . . . . . . . . . . . . .134 Help for Users in Australia. . . . . . . . . . . . . . . . 134 Help for Users in Singapore. . . . . . . . . . . . . . . 135 Help for Users in T hailand. . . . . . . . . . . . . . . . 135 Help for Users in Vietnam. . . . . . . . . . . . . . . . .135 Help for Users in Indonesia. . . . . . . . . . . . . . . .136

User's Guide

Contents

Help for Users in Hong Kong. . . . . . . . . . . . . . 137 Help for Users in Malaysia. . . . . . . . . . . . . . . . 138 Help for Users in India. . . . . . . . . . . . . . . . . . . 138 Help for Users in the Philippines. . . . . . . . . . . . 139

User's Guide

About This Manual

Introducing the Manuals

The latest versions of the following manuals are available from the Epson support website.

http://www.epson.eu/Support (Europe)

http://support.epson.net/ (outside Europe)

Setup Guide (paper manual)

Provides you with information on setting up the product and installing the application.

User's Guide (digital manual)

Provides instructions on using the product, maintenance, and solving problems.

As well as the manuals above, see the help included in the various Epson applications.

Marks and Symbols

!Caution:

Instructions that must be followed carefully to avoid bodily injury.

cImportant:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

Related Information

& Links to related sections.

Descriptions Used in this Manual

Screenshots for the applications are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.

Illustrations used in this manual are for reference only. Although they may differ slightly from the actual product, the operating methods are the same.

User's Guide

About This Manual

Operating System References

Windows

In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions and "Windows Server" is used to refer to "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003".

Microsoft® Windows® 10 operating system

Microsoft® Windows® 8.1 operating system

Microsoft® Windows® 8 operating system

Microsoft® Windows® 7 operating system

Microsoft® Windows Vista® operating system

Microsoft® Windows® XP operating system Service Pack 3

Microsoft® Windows® XP Professional x64 Edition operating system Service Pack 2

Microsoft® Windows Server®2016 operating system

Microsoft® Windows Server®2012 R2 operating system

Microsoft® Windows Server®2012 operating system

Microsoft® Windows Server®2008 R2 operating system

Microsoft® Windows Server®2008 operating system

Microsoft® Windows Server®2003 R2 operating system

Microsoft® Windows Server®2003 operating system Service Pack 2

Mac OS

In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.

User's Guide

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this product and options. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the product and options.

Some of the symbols used on your product and options are to ensure safety and proper use of the product. Visit the following Web site to learn the meaning of the symbols.

http://support.epson.net/symbols

Place the product and options on a flat, stable surface that extends beyond the base of the product and options in all directions. If you place the product and options by the wall, leave more than 10 cm between the back of the product and options and the wall.

Place the product and options close enough to the computer for the interface cable to reach it easily. Do not place or store the product and options or the AC adapter outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity, direct sunlight, strong light sources, or rapid changes in temperature or humidity.

Do not use with wet hands.

Place the product and options near an electrical outlet where the adapter can be easily unplugged.

The AC adapter cord should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the cord and do not allow the AC adapter or the cord to be stepped on or run over. Be particularly careful to keep the cord straight at the end.

Use only the power cord supplied with the product and do not use the cord with any other equipment. Use of other cords with this product or the use of the supplied power cord with other equipment may result in fire or electric shock.

Use only the AC adapter that comes with your product. Using any other adapter could cause fire, electrical shock, or injury.

The AC adapter is designed for use with the product with which it was included. Do not attempt to use it with other electronic devices unless specified.

Use only the type of power source indicated on the AC adapter’s label, and always supply power directly from a standard domestic electrical outlet with the AC adapter that meets the relevant local safety standards.

When connecting this product and options to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

Never disassemble, modify, or attempt to repair the AC adapter, product, or product options by yourself except as specifically explained in the product’s guides.

Do not insert objects into any opening as they may touch dangerous voltage points or short out parts. Beware of electrical shock hazards.

If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating.

User's Guide

Important Instructions

Unplug the product, options, and the AC adapter, and refer servicing to qualified service personnel under the following conditions: The AC adapter or plug is damaged; liquid has entered the product, options, or the AC adapter; the product or the AC adapter has been dropped or the case has been damaged; the product, options, or the AC adapter does not operate normally or exhibits a distinct change in performance. (Do not adjust controls that are not covered by the operating instructions.)

Unplug the product and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or aerosol cleaners except as specifically explained in the product’s guides.

If you are not going to use the product for a long period, be sure to unplug the AC adapter from the electrical outlet.

After replacing consumable parts, dispose of them correctly following the rules of your local authority. Do not disassemble them.

If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

Restrictions on Copying

Observe the following restrictions to ensure the responsible and legal use of your product.

Copying of the following items is prohibited by law:

Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities

Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage

Government-issued revenue stamps, and securities issued according to legal procedure

Exercise caution when copying the following items:

Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc.

Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.

Note:

Copying these items may also be prohibited by law.

Responsible use of copyrighted materials:

Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.

User's Guide

Scanner Basics

Part Names and Functions

Front

A	Control panel	Indicates the scanner’s status and allows you to make scanning
		settings.

B	Edge guides	Feeds originals straight into the scanner. Slide to the edges of the
		originals.

C	Input tray	Loads originals. Pull out the tray extension if originals are too big
		for the input tray. This prevents paper from curling and causing
	Input tray extension
D	Input tray extension	paper jams.
		When removing the input tray, slide the hooks that are on both
		ends at the back, and then pull out the input tray.

E	ADF (Automatic Document Feeder)	Feeds loaded originals automatically.

F	Output tray	Holds originals ejected from the scanner. Pull out the extension
		tray to the length of the originals.
G	Output tray extension	tray to the length of the originals.
G	Output tray extension

H	Stopper	Prevents ejected originals from falling off the extension tray. Adjust
		it to the length of the originals.

User's Guide

Scanner Basics

Back

A	Security slot	Inserts a security lock for theft prevention.

B	USB port	Connects a USB cable.

C	DC inlet	Connects the AC adapter.

Inside

A	Scanner cover	Pull the lever and open the scanner cover when cleaning inside the
		scanner and removing jammed paper.

B	Pickup roller	Feeds originals. This needs to be replaced when the number of
		scans exceeds the service number of papers.

C	Separation roller	Feeds originals separately one by one. This needs to be replaced
		when the number of scans exceeds the service number of papers.

Related Information

&“Cleaning Inside the Scanner” on page 102

&“Replacing the Roller Assembly Kit” on page 107

User's Guide

Scanner Basics

Control Panel

Buttons and Light

A	Turns the scanner on or off.
	Do not turn off the scanner while the light is flashing because the scanner is operating or processing a job.

B	Displays the home screen.

C	Displays menus and messages.

D	Displays the help screen.
	You can check how to solve problems and how to load originals.

E	Use the u d l r buttons to highlight an item, and then press the OK button to open the selected menu
	or to make settings.

F	Cancels scanning or the current operation.
	Exits Automatic Feeding Mode.
	Clears setting changes on the Edit Job screen.

G	Starts scanning.
	Press this when cleaning the inside of the scanner.

H	Returns to the previous screen.

Guide to the LCD Screen

Menus and messages are displayed on the LCD screen. Select a menu or setting by pressing the u d l r buttons.

User's Guide

Scanner Basics

Guide to the Home Screen

The following icons and menus are displayed on the home screen.

A	This icon indicates that you are on the home screen.

B
	This icon indicates whether or not the DFDS Function feature is enabled. When enabled, the icon changes to			.
	This feature skips double feed detection once and continues scanning. Enable this to scan originals that are detected as
	double feeds, for example plastic cards or envelopes.

C
	This icon indicates whether or not the Slow feature is enabled. When enabled, the icon changes to		.
	This feature slows down the scanning speed. Enable this to scan originals that are likely to jam, for example thin paper.

D	Function icons and names are displayed as menu icons.

	Scan	Enters the Scan menu.
		You can scan using jobs on your computer that were created in Document Capture Pro
		(Windows)/Document Capture (Mac OS).

	Scanner	Enters the Scanner Maintenance menu.
	Maintenance	Displays information on how to maintain the scanner.
		Displays information on how to maintain the scanner.

	Settings	Enters the Settings menu.
		You can change the settings of the scanner.

	Device Information	Enters the Device Information menu.
		Displays information for the scanner.

E	When l and r are displayed, you can use them to scroll right or left.

F	Displays available buttons.
	In this example, you can go to the selected menu by pressing the OK button.

User's Guide

Scanner Basics

Related Information

&“Scanning Using the Control Panel” on page 54

&“Menu Options on the Control Panel” on page 86

&“Replacing the Roller Assembly Kit” on page 107

Viewing Guidance Animations

You can watch animated guides that explain how to maintain the scanner, replace the rollers, place various kind of originals, and so on.

Press the button on the scanner to display the help screen. Select How To, and then select the items that you want to view.

Press the OK button when How To appears at the bottom of the operation screen to display context-sensitive animations.

A	Indicates your progress through the current step. The animation repeats when the progress bar reaches the end.

B	Press the l button to return to the previous step.

C	Indicates the total number of steps and the current step number.
	The example above shows step 3 of 8.

D	Press the r button to go to the next step.

Restricting User Access for the Control Panel

You can restrict user access for settings on the control panel by using Restrict User Access.

Note:

If the scanner has an administrator, contact your administrator before enabling Restrict User Access.

1.Select Settings from the home screen using the l or r button, and then press the OK button.

2.Select System Administration using the l or r button, and then press the OK button.

User's Guide

Scanner Basics

3.Select Restrict User Access using the l or r button, and then press the OK button.

4.Select On using the d or u button, and then press the OK button.

5.When the message To enable Restrict User Access, see your documentation. is displayed, hold down the u and d buttons simultaneously for more than one second.

After Restrict User Access is set, you are returned to the Settings screen.

6.Next, check that the Restrict User Access is set correctly. Press the OK button on the System Administration menu.

7.If the message Restrict User Access is enabled. For more details, see your documentation. is displayed,

Restrict User Access is set correctly.

Accessing Restricted Settings on the Control Panel

If Restrict User Access is enabled, you can access the settings by using a special key operation.

Note:

If the scanner has an administrator, contact your administrator before accessing restricted settings.

1.When the message Restrict User Access is enabled. For more details, see your documentation. is displayed, hold down the u and d buttons simultaneously for more than one second.

The setting screen for the selected menu is displayed, and you can edit the settings.

2.Make the settings, and then press the OK button.

Disable User Access Restriction for the Control Panel

Follow the steps below to disable Restrict User Access.

Note:

If the scanner has an administrator, contact your administrator before disabling Restrict User Access.

1.Select Settings on the home screen using the l or r button, and then press the OK button.

2.Select System Administration using the l or r button, and then press the OK button.

3.When the message Restrict User Access is enabled. For more details, see your documentation. is displayed, hold down the u and d buttons simultaneously for more than one second.

The System Administration screen is displayed, and you can edit the settings.

4.Select Restrict User Access using the l or r button, and then press the OK button.

5.Select Off using the u or d button, and then press the OK button.

Setting Menus that can be Restricted

You can restrict user access for the following menus by enabling Restrict User Access.

User's Guide

Scanner Basics

Device Information

Number of Scans After Replacing Roller

Number of Scans After Regular Cleaning

Settings

Scanner Settings

·Paper Protection

·Detect Glass Dirt

·Ultrasonic Double Feed Detection

Sleep Timer

Power Off Timer

Language

Regular Cleaning Alert Settings

System Administration

Information on Applications

This section introduces the application products available for your scanner. The latest application can be installed at the Epson Web site.

Epson Scan 2

Epson Scan 2 is a driver for controlling your scanner, enabling a variety of scan settings. This also allows you to start either as a standalone application or by using TWAIN-compliant application software.

See the Epson Scan 2 help for details on using the application.

Document Capture Pro / Document Capture

Document Capture Pro is an application that allows you to easily digitize originals such as documents and forms.

You can save scanned images to a specified folder, send by email, and perform copying functions by linking to a printer. You can also split documents by using separation information such as barcodes and automatically process new files. This allows you to streamline the way electronic documents are handled, such as reading large documents and making best use of network capabilities.

Document Capture Pro is for Windows only. For Mac OS, use Document Capture, and for Windows Server, use Document Capture Pro Server.

See the Document Capture Pro help (Windows) or Document Capture (Mac OS) for details on using the application.

Note:

Document Capture Pro does not support Windows Vista/Windows XP.

Job:

When performed in order, the following operations are known as a job: 1. Scan > 2. Save > 3. Send.

User's Guide

Scanner Basics

By registering a series of operations in advance as a job, you can perform all of the operations by simply selecting the job. By assigning a job to the scanner’s control panel, you can start a job from the control panel (Button Assignment).

Separation Function:

You can automatically process complicated sorting or organizing by using a variety of detection methods such as blank pages with/without barcodes which are inserted between the originals, or barcodes on the originals.

You can also sort multiple scanned images as separate files and save each file in specific folders by using these methods or by setting specific pages.

Document Capture Pro Server

Document Capture Pro Server is an application for Windows Server that allows you to manage up to 100 scanners on the network through servers.

By using a web browser, you can register and monitor scanners or register jobs: 1. Scan > 2. Save > 3. Send and assign them to individual scanners. You can scan by simply selecting a job on a scanner managed by Document Capture Pro Server.

For further information, contact your local Epson office.

Note:

The optional Network Interface Unit is required to use this application.

EPSON Software Updater

EPSON Software Updater is an application that checks for new or updated applications on the internet and installs them.

You can also update the scanner’s digital manual.

Note:

Windows Server operating systems are not supported.

Option Items and Consumables Information

Flatbed Scanner Dock Codes

The dock combines the product (the sheet feed scanner) and a flatbed scanner allowing you to use it as a single scanner. This allows you to scan cardboard, booklets, and so on, that you cannot feed using the ADF.

Note:

You cannot use the Network Interface Unit and the Flatbed Scanner Dock at the same time.

Part name	Codes

Flatbed Scanner Dock *	B12B819011
	B12B819021 (China only)

Flatbed Scanner	Epson Perfection V19/V39

User's Guide

Scanner Basics

*Windows only

Network Interface Unit Codes

You can scan through a network by using Document Capture Pro (Windows only). By registering frequently used scan process settings such as save, sort, transfer, and so on, with a name such as "job", you can reduce the workload and increase efficiency by simply selecting “job” on the control panel. See the manual for more details.

Note:

You cannot use the Network Interface Unit and the Flatbed Scanner Dock at the same time.

Part name	Codes *2	Specifications
Network Interface Unit *1	B12B808451 (European, Middle East,	Available for 1000BASE-T/100BASE-TX/
	and African countries)	10BASE-T, IPv6, IEEE802.3az
	B12B808461 (Asia Pacific countries
	excluding China and Korea)
	B12B808464 (China)
	B12B808466 (Korea)

*1 When mounted, you cannot use the scanner or a computer over a USB connection.

*2 Codes may vary by region.

Carrier Sheet Codes

Using a Carrier Sheet allows you to scan irregular shaped originals or photos that can be easily scratched. You can scan originals larger than A4 size with a carrier sheet by folding it in half.

Part name	Codes*
Carrier Sheet	B12B819051

*You can only use the carrier sheet with the code.

Related Information

&“General Specifications for Originals being Scanned” on page 21

&“Placing Large Size Originals” on page 39

&“Placing Irregular Shaped Originals” on page 42

User's Guide

Scanner Basics

& “Placing Photographs” on page 45

Roller Assembly Kit Codes

Parts (the pickup roller and separation roller) should be replaced when the number of scans exceeds the service number. You can check the latest number of scans on the control panel or in the Epson Scan 2 Utility.

A: pickup roller, B: separation roller

Part name	Codes	Life cycle

Roller Assembly Kit	B12B819031	200,000*
	B12B819041 (China only)

* This number was reached by consecutively scanning using Epson test original papers, and is a guide to the replacement cycle. The replacement cycle may vary depending on different paper types, such as paper that generates a lot of paper dust or paper with a rough surface that may shorten the life cycle.

Related Information

&“Replacing the Roller Assembly Kit” on page 107

&“Resetting the Number of Scans on the Control Panel” on page 112

Cleaning Kit Codes

Use this when cleaning inside the scanner. This kit is composed of cleaning liquid and a cleaning cloth.

Part name	Codes

Cleaning Kit	B12B819291

Related Information

& “Cleaning Inside the Scanner” on page 102

User's Guide

Specifications of Originals and Placing Originals

Specifications of Originals and Placing

Originals

Specifications of Originals

This section explains the specifications and conditions of originals that can be loaded in the ADF.

General Specifications for Originals being Scanned

Type of Original	Thickness	Size

Plain paper	27 to 413 g/m2	Maximum: 215.9×6,096.0 mm
Fine paper	A8 size or less: 127 to 413 g/m2	(8.5×240.0 in.)
Fine paper	A8 size or less: 127 to 413 g/m2
Recycled paper	Plastic cards: 1.24 mm (0.05 in.) or less	Minimum: 50.8×50.8 mm (2.0×2.0 in.)
Recycled paper	Plastic cards: 1.24 mm (0.05 in.) or less
Post card	(including emboss)	The loadable size varies depending on
Post card		the type of originals.
	Laminated Cards: 0.8 mm (0.03 in.) or	the type of originals.
Business card	Laminated Cards: 0.8 mm (0.03 in.) or
Business card	less
	less
Envelopes
Plastic cards complying with ISO7810
ID-1 type (with or without emboss)
Laminated cards
Thermal paper

Note:

All originals must be flat at the leading edge.

Make sure that curls on the leading edge of the originals are kept within the following range.

A must be 3 mm or less.

B must be 1 mm or less while B is equal to or less than C. When C is equal to or more than 10 times the size of B, B can be more than 1 mm.

Even when the original meets the specifications for originals that can be placed in the ADF, it may not feed from the ADF or the scan quality may decline depending on the paper properties or quality.

User's Guide

Specifications of Originals and Placing Originals

Specifications of Standard Size Originals

The list of the standard size originals you can load on the scanner.

Size	Measurement	Thickness	Paper Type	Loading Capacity *
Legal	215.9×355.6 mm	27 to 413 g/m2	Plain paper	Thickness of the originals stack:
	(8.5×14 in.)		Fine paper	under 12 mm (0.47 in.)
	(8.5×14 in.)		Fine paper
			Recycled paper	80 g/m2: 80 sheets
			Recycled paper
				90 g/m2: 69 sheets
				104 g/m2: 59 sheets
				127 g/m2: 50 sheets
				157 g/m2: 40 sheets
				209 g/m2: 30 sheets
				256 g/m2: 24 sheets
				413 g/m2: 14 sheets
				The loading capacity varies
				depending on the paper type.

Letter	215.9×279.4 mm			Thickness of the originals stack:
	(8.5×11 in.)			under 12 mm (0.47 in.)
	(8.5×11 in.)
				80 g/m2: 100 sheets
A4	210×297 mm			80 g/m2: 100 sheets
A4	210×297 mm			90 g/m2: 86 sheets
	(8.3×11.7 in.)			90 g/m2: 86 sheets
	(8.3×11.7 in.)			104 g/m2: 74 sheets

B5	182×257 mm
B5	182×257 mm			127 g/m2: 62 sheets
	(7.2×10.1 in.)			157 g/m2: 50 sheets
				209 g/m2: 38 sheets
A5	148×210 mm			209 g/m2: 38 sheets
	(5.8×8.3 in.)			256 g/m2: 30 sheets
				413 g/m2: 18 sheets
B6	128×182 mm			413 g/m2: 18 sheets
B6	128×182 mm
	(5.0×7.2 in.)			The loading capacity varies
	(5.0×7.2 in.)			depending on the paper type.
				depending on the paper type.
A6	105×148 mm
	(4.1×5.8 in.)

A8	52×74 mm	127 to 413 g/m2
	(2.1×2.9 in.)

Business Card	55×89 mm	210 g/m2		Thickness of the originals stack:
	(2.1×3.4 in.)			under 12 mm (0.47 in.)
	(2.1×3.4 in.)
				30 sheets

*You can refill the originals up to the maximum capacity during scanning.

Specifications of Long Paper

The specification of long paper you can load into the scanner.

User's Guide

Specifications of Originals and Placing Originals

Size	Thickness	Paper Type	Loading Capacity

Width: 50.8 to 215.9 mm	50 to 130 g/m2	Plain paper	1 sheet
(2.0 to 8.5 in.)		Fine paper
Length: 393.8 to 6,096.0 mm		Recycled paper
(15.5 to 240.0 in.)

Specifications of Plastic Cards

The specification of plastic card you can load into the scanner.

Size	Card Type	Thickness	Loading Capacity	Loading Direction

ISO7810 ID-1 Type	With embossing	1.24 mm (0.05 in.) or	1 card	Horizontal (Landscape)
54.0×85.6 mm		less
54.0×85.6 mm
(2.1×3.3 in.)	Without embossing	1.1 mm (0.04 in.) or	5 cards
		less

Specifications of Laminated Cards

The specification of laminated cards you can load into the scanner.

Size	Thickness	Loading Capacity

120.0×150.0 mm (4.7×5.9 in.) or less	0.8 mm (0.03 in.) or less	1 card

Specifications for Originals Using the Carrier Sheet

The optional Carrier Sheet is a sheet designed to transport originals through the scanner. You can scan originals that are larger than A4/Letter size, important documents or photos which must not damaged, thin paper, irregular shaped originals, and so on.

The following table provides the conditions for using the Carrier Sheet.

User's Guide

Specifications of Originals and Placing Originals

Type	Size	Thickness	Loading Capacity of
			the Carrier Sheet

Originals that cannot be	A3*1	0.3 mm (0.012 in.) or less	10 sheets
loaded directly into the	A4	(excluding the thickness of
scanner	A4	(excluding the thickness of
scanner		the Carrier Sheet)
	B4*1	the Carrier Sheet)
	B4*1
	Letter
	Legal*1
	B5
	A5
	B6
	A6
	A8
	Custom size:
	Width: up to 431.8 mm (17 in.) *2
	Length: up to 297 mm (11.7 in.) *3

*1 Fold in half to set.

*2 Originals that are wider than 215.9 mm (8.5 in.) need to be folded in half.

*3 The leading edge of the original must be placed at the binding part of the Carrier Sheet when scanning an original approximately 297 mm (11.7 in.) long. Otherwise, the length of the scanned image may be longer than intended as the scanner scans to the end of the Carrier Sheet when you select Auto Detect as the Document Size setting in the application.

Related Information

& “Carrier Sheet Codes” on page 19

Specifications of Envelopes

The specification of envelopes you can load into the scanner.

Size	Measurement	Thickness	Loading Capacity

C6	114×162 mm (4.49×6.38 in.)	0.38 mm (0.015 in.) or less	10 envelopes
	(standard size)

DL	110×220 mm (4.33×8.66 in.)
	(standard size)

Types of Originals that Require Attention

The following types of originals may not be successfully scanned.

Originals with an uneven surface such as letter head paper.

Originals with crinkles or fold lines

User's Guide

Specifications of Originals and Placing Originals

Perforated originals

Original with labels or stickers

Carbon-less paper

Curled originals

Coated paper

cImportant:

Carbon-less paper contains chemical substances that may harm the rollers. If you scan carbon-less paper, clean the pickup roller and the separation roller regularly. Also, scanning carbon-less paper may shorten the life cycle of the rollers faster than scanning plain paper.

Note:

Crinkled originals may scan better if you slow down the feeding speed during scanning or smooth out the crinkles before loading.

To scan delicate originals or originals that are easily crinkled, use the Carrier Sheet (sold separately).

To scan originals that are incorrectly detected as double feeds, set the DFDS Function to On on the control panel before you resume scanning, or select Off in Detect Double Feed on the Main Settings tab in the Epson Scan 2 window. When you are using Document Capture Pro, you can open the window by pressing the Detailed Settings button on the Scan Settings screen.

Labels or stickers must be firmly stuck to the originals with no glue protruding.

Try to flatten the curled originals before scanning.

Related Information

&“Scanner Basics” on page 11

&“Maintenance” on page 102

Types of Originals that Must Not be Scanned

The following types of originals must not be scanned.

Photos

Booklets

Non-paper original (such as clear files, fabric, and metal foil)

Originals with staples or paper clips

Originals with glue attached

Ripped originals

Heavily wrinkled or curled originals

Transparent originals such as OHP film

Originals with carbon paper on the back

Originals with wet ink

Originals with sticky notes attached

User's Guide

Specifications of Originals and Placing Originals

Note:

Do not feed photos, valuable original artwork, or important documents which you do not want to damage or deface into the scanner directly. Misfeeding may wrinkle or damage the original. When scanning such originals, make sure you use the Carrier Sheet (sold separately).

Rippled, wrinkled, or curled originals can also be scanned if you use the Carrier Sheet (sold separately).

Related Information

& “Photographs” on page 44

Placing Originals

Standard Size Originals

Specifications of Standard Size Originals

The list of the standard size originals you can load on the scanner.

User's Guide

Specifications of Originals and Placing Originals

Size	Measurement	Thickness	Paper Type	Loading Capacity *
Legal	215.9×355.6 mm	27 to 413 g/m2	Plain paper	Thickness of the originals stack:
	(8.5×14 in.)		Fine paper	under 12 mm (0.47 in.)
	(8.5×14 in.)		Fine paper
			Recycled paper	80 g/m2: 80 sheets
			Recycled paper
				90 g/m2: 69 sheets
				104 g/m2: 59 sheets
				127 g/m2: 50 sheets
				157 g/m2: 40 sheets
				209 g/m2: 30 sheets
				256 g/m2: 24 sheets
				413 g/m2: 14 sheets
				The loading capacity varies
				depending on the paper type.

Letter	215.9×279.4 mm			Thickness of the originals stack:
	(8.5×11 in.)			under 12 mm (0.47 in.)
	(8.5×11 in.)
				80 g/m2: 100 sheets
A4	210×297 mm			80 g/m2: 100 sheets
A4	210×297 mm			90 g/m2: 86 sheets
	(8.3×11.7 in.)			90 g/m2: 86 sheets
	(8.3×11.7 in.)			104 g/m2: 74 sheets

B5	182×257 mm
B5	182×257 mm			127 g/m2: 62 sheets
	(7.2×10.1 in.)			157 g/m2: 50 sheets
				209 g/m2: 38 sheets
A5	148×210 mm			209 g/m2: 38 sheets
	(5.8×8.3 in.)			256 g/m2: 30 sheets
				413 g/m2: 18 sheets
B6	128×182 mm			413 g/m2: 18 sheets
B6	128×182 mm
	(5.0×7.2 in.)			The loading capacity varies
	(5.0×7.2 in.)			depending on the paper type.
				depending on the paper type.
A6	105×148 mm
	(4.1×5.8 in.)

A8	52×74 mm	127 to 413 g/m2
	(2.1×2.9 in.)

Business Card	55×89 mm	210 g/m2		Thickness of the originals stack:
	(2.1×3.4 in.)			under 12 mm (0.47 in.)
	(2.1×3.4 in.)
				30 sheets

*You can refill the originals up to the maximum capacity during scanning.

User's Guide

Specifications of Originals and Placing Originals

Placing Standard Size Originals

1.Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper.

Note:

For A4 size or larger originals, make sure you pull out and extend the input tray extension.

Make sure you pull out and extend the output tray extensions so that they are a little bit longer than the length of the original, and raise the stopper so that the ejected originals can be stacked comfortably on the output tray.

The stopper can move forward and backward on the output tray extension so that you can easily adjust the stopper position to the best position for the originals being scanned.

If thick originals bump into the output tray and fall from it, store the output tray and do not use it to stack the ejected originals.

If scanned images are still affected by ejected originals hitting the surface below the scanner, we recommend placing the scanner on the edge of a table where the ejected originals can drop freely and you can catch them.

2.Slide the edge guides on the input tray all the way out.

User's Guide

Specifications of Originals and Placing Originals

3.Fan the originals.

Hold both ends of the originals and fan them a few times.

4.Align the edges of the originals with the printed side facing down and slide the leading edge into a wedge shape.

5.Load the originals into the input tray facing down with the top edge facing into the ADF. Slide the originals into the ADF until they meet resistance.

User's Guide

Specifications of Originals and Placing Originals

6.Slide the edge guides to fit the edge of the originals making sure there are no gaps between the originals and the edge guides. Otherwise, the originals may be fed skewed.

Note:

When scanning originals with punch holes such as loose leaf paper, load the originals with the holes facing to the side or facing down. There must not be any holes within a 30 mm (1.2 inches) strip at the center of the originals. However, there can be holes within 30 mm (1.2 inches) from the leading edge of the originals. Make sure that the edges of the punch holes do not have burrs or curls.

When scanning thin paper with crinkles that are causing paper jams or double feeds, you may be able to improve the situation by enabling Slow. To do this, select Settings > Scanner Settings > Slow on the control panel and set it to On to slow down the feeding speed.

+ 109 hidden pages