Power Assurance Package
Maintenance Services
Performance Services
A partner to assure uptime
As small, remote IT sites become more
business-critical, managing those sites
is now a major challenge. While outages
are not an option, neither is sacrificing
your busy IT staff to set up and maintain
UPS systems.
In today’s climate, businesses need
convenient and cost-effective support
for power delivery to small IT sites.
The Power Assurance Package from
Emerson Network Power Services
perfectly fits the bill—delivering worryfree power protection for network
power requirements in the .5-10 kVA
UPS range.
Benefits:
Assured critical power delivery
Optimized use of your IT staff
Simplified small site UPS
deployment and maintenance
Instant access to power protection
information
Improved protection for your
IT investment
Ensure business-critical continuity with comprehensive
protection and vital support for your Liebert GXT or PSI
The Power Assurance Package from Emerson Network Power Services combines
the best UPS systems in the business with a five-year protection plan and the
industry’s premier service capability to safeguard your small IT sites.
The Power Assurance Package is far more than just an extended warranty for UPS
systems in the .5-10 kVA range. It puts your critical power in the capable hands of
our experienced team of factory-authorized technicians from day one—ensuring
network availability and peace of mind.
While Emerson Network Power UPS systems offer trouble-free operation,
oversight and rapid response remain essential to business-critical continuity. The
Power Assurance Package has all of your power protection needs covered.
®
Our Power Assurance Package for Liebert
Five-year protection plan with 100% parts, labor and travel coverage
Installation and startup
Removal and disposal of existing equipment per regulatory
requirements (optional)
On-site support and emergency response
available 24/7
Comprehensive reports
GXT or PSI systems includes:
Power Assurance Package
Maintenance Services
Five-Year Comprehensive Protection Plan
The Power Assurance Package provides 100% labor and
travel coverage, and 100% parts coverage for maintenance,
repair and replacement for a full five years, including internal
batteries, Liebert® MicroPOD™ and Web card. With this level
of protection, you avoid unexpected downtime costs and
gain network availability.
Installation and Startup
Factory-authorized technicians handle the rack installation
and startup of the UPS at your location. You enjoy the
convenience and peace of mind that comes from having the
experts do the job, and IT staff is free to attend to other tasks.
Removal and Disposal of Existing Equipment
With this Power Assurance Package option, technicians will
remove and dispose of an old UPS unit of comparable make
or model while following all regulatory requirements. This
task is handled when visiting to install and startup the new
UPS system.
POWER ASSURANCE
PACKAGE PURCHASED
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Liebert Services works
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directly with you to ensure:
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GXT or PSI is installed and started
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Account information is captured
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for streamlined support
Technician is
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On-site Support and Emergency Response
Our experienced team of technicians offers the industry’s
premier service capability for maintaining and supporting
your UPS system. As part of the Power Assurance Package
for 5-10 kVA UPS systems, technicians perform a preventive
maintenance visit any time after the second year of coverage
to help ensure continuous trouble-free operation.
Should a problem ever arise with your system, you have 24/7
access to Emerson’s Customer Resolution Center. You can
count on quick recognition by support personnel as well as
priority status during emergencies including guaranteed
on-site emergency response. Technicians and other support
personnel are located throughout the United States—
available when and where you need them.
Comprehensive Reports
Emerson Network Power Services provides on-demand
access to service histories and reports via the Customer
Services Network portal. With this vital information at your
fingertips, you will always know the status of your power
system, and will have the information you need to simplify
inventory tracking and financial planning.
Summary
Even when your IT staff is working at capacity, there’s no
need to leave business-critical power unmanaged. The Power
Assurance Package from Emerson Network Power Services
gives you a trusted partner and a complete, worry-free power
protection solution to assure uptime at your small or remote
IT sites. By combining high-quality UPS systems, expert
service and support, and a five-year protection plan, you’ll
know your power is protected.
Ordering Information
To learn more about this service and other Emerson
Network Power solutions, visit EmersonNetworkPower.com
or call 1-800-LIEBERT (543-2378).
Sales and service process summary
Emerson Network Power
Liebert Services
1-800-LIEBERT
EmersonNetworkPower.com
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CS-00189 (R1/15)