Emerson Liebert PSA UPS 500-1500VA User Manual

Liebert® MultiLink®

User Manual - Fundamental & Advanced

TABLE OF CONTENTS

1.0 WHAT IS LIEBERT MULTILINK?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

1.1 How Does Liebert MultiLink Work? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2.0 WHO CAN BENEFIT FROM LIEBERT MULTILINK?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

2.1 Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2.2 Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2.3 Platforms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2.4 Multiple Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3.0 WHAT IS REQUIRED TO USE LIEBERT MULTILINK? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

3.1 Connecting host computer, UPS and targeted clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3.1.1 MultiLink Basic Notification Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 3.1.2 Contact Closure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 3.1.3 USB, Serial or SNMP Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 3.1.4 Connection Methods Available by Liebert UPS Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

3.2 Requirements for Installing Liebert MultiLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 3.3 Advanced Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

4.0 LIEBERT MULTILINK CONFIGURATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

4.1 Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 4.2 SNMP Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 4.3 Virtual Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

5.0 INSTALLING THE SOFTWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

5.1 Before Installing Liebert MultiLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

5.1.1 Upgrading or Reinstalling Liebert MultiLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 5.1.2 Multiple Installations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 5.1.3 Determine Type of Connection to Define During Installation . . . . . . . . . . . . . . . . . . . . . . . . . 12

5.2 Beginning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

5.2.1 Specify Installation Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 5.2.2 Specify the Method of Monitoring the UPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 5.2.3 Define Serial Port Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 5.2.4 Define USB Port Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 5.2.5 Define Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 5.2.6 Restrict or Allow Access to Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

5.3 Reviewing Settings and Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 5.4 Checking Permissions for Multiple Users, if Needed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 5.5 Starting the MultiLink Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

6.0 OVERVIEW - MULTILINK VIEWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

6.1 Liebert MultiLink Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 6.2 Viewer Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 6.3 Viewer Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 6.4 Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 6.5 Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

7.0 VIEWING UPS STATUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

7.1 Checking UPS Status—Overview Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

7.1.1 Viewing Status With a Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

7.2 Checking UPS Status—Event Log Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

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8.0 CONFIGURING LIEBERT MULTILINK FOR YOUR SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . .28

8.1 Using MultiLink Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

8.1.1 MultiLink Menu - Save Event Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 8.1.2 MultiLink Menu - Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 8.1.3 MultiLink Menu - Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

8.2 Renaming a UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 8.3 Configuring the UPS Properties—Overview Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

8.3.1 Start Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 8.3.2 Review the UPS Control Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 8.3.3 Properties - Setup Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 8.3.4 Properties - Web Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 8.3.5 Properties - UPS Settings Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 8.3.6 Properties - Clients Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 8.3.7 Properties - Data Logging Tab (Liebert MultiLink Advanced Only). . . . . . . . . . . . . . . . . . . . 40

8.4 Configuring—Configure Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

8.4.1 Device List Subfolders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 8.4.2 Liebert MultiLink Event Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 8.4.3 Configure Menu - Edit My Device List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 8.4.4 Configure Menu - Edit Network Device List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 8.4.5 Reconnect to Remote Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 8.4.6 Configure Menu - Address Book (Liebert MultiLink Advanced Only) . . . . . . . . . . . . . . . . . . 45 8.4.7 Configure Menu - Paging Services (Liebert MultiLink Advanced Only). . . . . . . . . . . . . . . . . 46 8.4.8 Configure Menu - E-Mail Services (Liebert MultiLink Advanced Only). . . . . . . . . . . . . . . . . 48 8.4.9 Configure Menu - Virtual Servers (Liebert MultiLink Advanced Only) . . . . . . . . . . . . . . . . . 49 8.4.10 Configure Menu - Modem (Liebert MultiLink Advanced Only). . . . . . . . . . . . . . . . . . . . . . . . 51 8.4.11 Configure Menu - Specify Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 8.4.12 Configure Menu - Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 8.4.13 Configure Menu - Set Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 8.4.14 Configure Menu - Local Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 8.4.15 Configure Menu - Upgrade License. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

8.5 Configuring—Event Configuration tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

8.5.1 Overview of Configuring Event Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 8.5.2 Event Actions - Notify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 8.5.3 Event Actions - E-Mail (Liebert MultiLink Advanced Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 62 8.5.4 Event Actions - Page (Liebert MultiLink Advanced Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 8.5.5 Event Actions - Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 8.5.6 Event Actions - Command (Liebert MultiLink Advanced Only) . . . . . . . . . . . . . . . . . . . . . . . 67 8.5.7 Event Actions - Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 8.5.8 Event Actions - Virtual Server (Liebert MultiLink Advanced Only). . . . . . . . . . . . . . . . . . . . 69 8.5.9 Event Actions - Silence Alarm (Liebert MultiLink Advanced Only) . . . . . . . . . . . . . . . . . . . . 70

8.6 Testing Responses to Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 8.7 Disabling and Re-Enabling an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

8.7.1 Disable an Event. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 8.7.2 Re-Enable an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

8.8 Disabling and Re-Enabling an Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

8.8.1 Disable an Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 8.8.2 Re-Enable an Action. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 8.8.3 Actions Not Available in Liebert MultiLink Fundamental . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

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9.0 RUNNING LIEBERT MULTILINK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

9.1 Starting or Stopping Liebert MultiLink Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 9.2 Using the UPS Control Options—Serial Connection and SNMP . . . . . . . . . . . . . . . . . . . . . 79

	9.2.1	Diagnostics—Testing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	79
	9.2.2 Output Control—Controlling UPS Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		79
	9.2.3 UPS Audible Alarm—Silencing Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		79
9.3	Using the UPS Control—Contact Closure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		80
10.0 LIEBERT MULTILINK RESPONSE TO UPS EVENTS—TYPICAL SEQUENCE . . . . . . . . . . . . . .			81
11.0	UNINSTALLING LIEBERT MULTILINK FROM YOUR SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . .		84
12.0 LIEBERT SOFTWARE PROGRAM LICENSE AGREEMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . .			85
APPENDIX A - OPERATING SYSTEM DETAILS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .			87
A.1	Windows® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		88
	A.1.1	Platform-Specific Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	88
	A.1.2	Installation Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	88
	A.1.3 Notes on Running Liebert MultiLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		89
	A.1.4	Uninstalling Liebert MultiLink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	90
A.2	VMware Server Shutdown—Liebert MultiLink Advanced for Windows® Only . . . . . . . . .		91
A.3	Oracle® Solaris™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		95

A.3.1 Platform-Specific Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 A.3.2 Installation Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 A.3.3 Notes on Running Liebert MultiLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 A.3.4 Uninstalling Liebert MultiLink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

A.4 OpenSolaris x86 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

A.4.1 Platform-Specific Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 A.4.2 Installation Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 A.4.3 Notes on Running Liebert MultiLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 A.4.4 Uninstalling Liebert MultiLink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

A.5 Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

A.5.1 Platform-Specific Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 A.5.2 Installation Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 A.5.3 Notes on Running Liebert MultiLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 A.5.4 Uninstalling Liebert MultiLink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

A.6 Hewlett Packard® HP-UX™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

A.6.1 Platform-Specific Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 A.6.2 Installation Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 A.6.3 Notes on Running Liebert MultiLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 A.6.4 Uninstalling Liebert MultiLink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

A.7 IBM® AIX™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

103

A.7.1 Platform-Specific Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 A.7.2 Installation Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 A.7.3 Notes on Running Liebert MultiLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 A.7.4 Uninstalling Liebert MultiLink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

APPENDIX B - MAKING YOUR OWN LIEBERT MULTILINK UPS CABLE. . . . . . . . . . . . . . . . . . . . .105

B.1 Materials You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 B.2 Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

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APPENDIX C - TECHNICAL INFORMATION & FREQUENTLY ASKED QUESTIONS . . . . . . . . . . . . . . .107

APPENDIX D - LIST OF EVENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

D.1 Events for Local Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 D.2 Events for UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

APPENDIX E - ORDERING PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

FIGURES

Figure 1 Direct cable connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Figure 2 UPS connected by cable to one computer on network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Figure 3 UPS with SNMP card on network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Figure 4 Serial Port Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

TABLES

Table 1 Communications Method by UPS Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Table 2 Setting up a connection - during or after installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Table 3 Features Available by Connection Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Table 4 Viewer Tabs - Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Table 5 Viewer Menu Options - Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Table 6 Status icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Table 7 Viewer Tabs - Checking the UPS Status and Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Table 8 Viewer Menu and Tab Options - Configuring the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Table 9 Sample data log file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Table 10 Actions Available for Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Table 11 Serial Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Table 12 Contact Closure Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Table 13 Events from Event Configuration tab with My Event Actions selected . . . . . . . . . . . . . . . . . . . 108 Table 14 Events from Event Configuration tab with UPS selected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Table 15 Cables to Connect UPS and Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Table 16 Liebert MultiLink Software on CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Table 17 Liebert MultiLink Network Shutdown Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Table 18 Liebert MultiLink Network Administration License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

iv

LIEBERT MULTILINK

How Do You Contact Emerson for Technical Support?

For help on deciding how to set up Liebert MultiLink or any other monitoring product, contact Emerson’s Software Technical Applications Support Center at:

UNITED STATES	1 800 222 5877
FRANCE	+33	(0)	1 46 87 51 52
GERMANY	+49	(0)	89 99 19 220
ITALY	+39	(0)	2 98250 324
NETHERLANDS	+31	(0)	475 503333
UNITED KINGDOM	+44	1628403200
EUROPE	[phone]
ASIA	[phone]
WORLDWIDE	1 614 841 6755
	FAX: [phone]
	All Products: http://www.liebert.com
	Liebert MultiLink: http://multilink.liebert.com
	E-mail: [e-mail]

1	Liebert® MutiLink®

What Is Liebert MultiLink?

1.0WHAT IS LIEBERT MULTILINK?

Emerson developed Liebert MultiLink to protect computers from costly damage such as loss of data resulting from power failures—from single computers to large networks. Liebert MultiLink constantly monitors one or more Liebert Uninterruptible Power Supply (UPS) units, warns computer users of impending power loss and initiates graceful operating system shutdowns when needed.

Liebert MultiLink comes in two versions:

•Liebert MultiLink Fundamental—available for download

•Liebert MultiLink Advanced—upgrade

The advanced version permits configurable responses to UPS status changes, including support for e-mail, virtual server shutdown and pager notification, executing commands prior to shutdown and silencing alarms. For information on upgrading to Liebert MultiLink Advanced, see 3.3 - Advanced Features.

1.1How Does Liebert MultiLink Work?

Liebert MultiLink on a host computer communicates with a Liebert UPS using network or direct cable connections to detect loss of utility power and the status of the UPS battery. For network communications, Liebert MultiLink employs the SNMP protocol and IP addresses. For direct cable connections, Liebert MultiLink uses contact closure, USB or serial communications, depending on the UPS model.

Users have the option of expanding Liebert MultiLink’s network capabilities through license upgrades. A license upgrade allows the System Administrator to monitor and control multiple devices—computers powered by the same UPS, other UPSs and even other Liebert MultiLink installations—throughout a network from a single location.

The Liebert MultiLink Network Shutdown License permits the designation of an authorized number of computers as targeted client computers. Liebert MultiLink installed on those targeted clients responds to On Battery and Low Battery notifications from Liebert MultiLink on the host computer.

The Liebert MultiLink Network Administration License allows the configuration and management of many Liebert MultiLink installations over a network. All installations must have the same version of Liebert MultiLink to use this license. Each Liebert MultiLink host can be configured with a password that users must enter before connecting to the system remotely.

Liebert MultiLink uses the SNMP protocol and IP addresses to communicate with targeted client computers (running Liebert MultiLink) using the network—instead of requiring separate, expensive hardware and cables that might run alongside network lines.

Liebert MultiLink permits using a Web browser to view monitoring data for a UPS equipped with a Liebert IntelliSlot® Web/485 Card With Adapter or a Liebert IntelliSlot Web card.

Typical sequence

Liebert MultiLink’s responses to a power loss depend on the version of the software, its configuration by the user, installation of any upgrade licenses and the type of connection between the host computer and the UPS. Following is a simplified version of how Liebert MultiLink Advanced might respond to a utility power failure.

•Utility power fails, and the UPS begins powering the computer network. The UPS senses the power loss, triggering Liebert MultiLink to activate timers and issue notifications that utility power has been interrupted. If the timers expire before utility power is returned, Liebert MultiLink can prompt an operating system shutdown, preventing the loss of valuable data as well as damage to computers from a precipitous loss of power.

Depending on configuration by the user, Liebert MultiLink will respond automatically to this UPS event by sending pop-up notifications, e-mails and pager messages, running command-line options, performing an orderly shutdown and keeping a log of all events.

•When utility power is restored, the UPS prompts Liebert MultiLink to cancel the timers and notify targeted computers of the return to normal status.

2	Liebert® MutiLink®

Who Can Benefit From Liebert MultiLink?

2.0WHO CAN BENEFIT FROM LIEBERT MULTILINK?

Any computer user—from the person with a single computer to the business with a multiple network system—can protect valuable data using a Liebert UPS and Liebert MultiLink to perform an orderly shutdown of the operating system in the event of utility power failure.

2.1Configurations

The application can monitor virtually any configuration (see examples in Figures 1 through 3):

•Any individual computer with a single Liebert UPS

•Any single network with multiple computers and one or more Liebert UPS units

•Interconnected networks with computers powered by one or more Liebert UPS units

2.2Connections

Liebert MultiLink works with any of these connections to a Liebert UPS:

•Serial port on your computer (using contact closure or serial communications)

•USB port on your computer

•SNMP card on a network or interconnected networks

A single computer connected by any of those methods can be networked to other computers and, with license upgrades, configured to monitor UPSs connected to those computers. Liebert MultiLink can monitor UPS units over a network that includes any combination of LANs, WANs and any other type of network.

Liebert MultiLink can notify targeted client computers of “On Battery” and “Low Battery” events for coordinated shutdown of the operating system.

2.3Platforms

Liebert MultiLink functions on multiple platforms. Visit the Liebert MultiLink Web site at http://multilink.liebert.com for a list of currently supported platforms.

2.4Multiple Languages

Users may choose a language for the text displayed in all dialog boxes associated with the Liebert MultiLink service and Viewer, including Liebert MultiLink’s notifications.

Supported languages include:

•English (U.S.)

•French (Canada)

•Spanish

•Chinese (Simplified)

•Japanese

3	Liebert® MutiLink®

What is Required to Use Liebert MultiLink?

3.0WHAT IS REQUIRED TO USE LIEBERT MULTILINK?

Visit the Liebert MultiLink Web site at http://multilink.liebert.com for links to currently supported systems. The Web site always has the most detailed and up-to-date information on system requirements.

3.1Connecting host computer, UPS and targeted clients

A host computer can be connected to a UPS and to targeted client computers in almost limitless ways. The connections and Liebert MultiLink configurations are constrained only by the UPS model, installed options and upgrade licenses.

1.Contact Closure—direct cable connection between a UPS and a computer

2.USB—direct cable connection between a UPS and a computer

3.Serial Communications—direct cable connection between a UPS and a computer

4.Ethernet/ Intranet/Internet—SNMP protocol and IP addresses

5.Any combination of the connections above, comprising a Local Area Network (LAN) or Wide Area Network (WAN)

NOTE

Not all connection methods are supported by every operating system. Refer to the notes below and see the operating system sections in Appendix A - Operating System Details for additional information.

•USB is supported only in Windows and Linux.

•Solaris x86 supports only Ethernet/Intranet/Internet connections. Solaris x86 does not support contact closure, USB or serial connections.

3.1.1MultiLink Basic Notification Source

Computers on a network, such as a LAN or WAN, may be set up to receive notifications from another computer configured to monitor the UPS that is powering the network. For these computers, choose the connection type MultiLink Basic Notification Source during setup. This feature requires a Liebert MultiLink Network Shutdown License (see Table 17).

These computers must be running Liebert MultiLink. On these computers, Liebert MultiLink is not communicating directly with a UPS but with a Liebert MultiLink installation on another computer. This host computer must be configured to communicate with the UPS as Contact Closure, USB, Serial UPS or SNMP, as described in the following sections.

3.1.2Contact Closure

Contact Closure communications provide basic functions only, supporting these UPS-related events:

•UPS Operating On Battery

•Low Battery

•UPS Returned From Battery (Normal)

For these events, these actions are available: sending pop-up notifications, performing orderly shutdowns and keeping a log of all events. (With Liebert MultiLink Advanced, all actions are available, including e-mail and pager messages and running command-line options.)

4	Liebert® MutiLink®

What is Required to Use Liebert MultiLink?

3.1.3USB, Serial or SNMP Connection

Serial, USB and SNMP connections offer access to the full range of Liebert MultiLink’s features.

3.1.4Connection Methods Available by Liebert UPS Model

The following table shows the communications methods available with selected Liebert UPS models:

Table 1 Communications Method by UPS Model

		Local		Network
	Contact		Serial	MultiLink Basic
UPS Model	Closure	USB	UPS	Notification Source	SNMP
Liebert PSP™	No		No		No
Liebert PSA™	No		No		No
Liebert PSI-XR™/PSI™			No		*
Liebert GXT3™			No		*
Liebert Nfinity®		No			*
Liebert Npower™		No	No		*
Liebert NX™		No	No		*
Liebert APM™		No	No		*
Liebert NXL™		No	No		*
Liebert Series 300™		No	No		*
Liebert Series 610™		No	No		*

* Available when UPS is equipped with SNMP card, such as Intellislot SNMP/Web card

5	Liebert® MutiLink®

What is Required to Use Liebert MultiLink?

3.2Requirements for Installing Liebert MultiLink

Before beginning installation, review these requirements and follow Steps 1 through 3 below.

The prospective user must have:

•The Liebert MultiLink software—Advanced or Fundamental; Advanced is available on CD; Fundamental is downloadable at:

http://multilink.liebert.com

Visit the Web site or contact your local Emerson representative, value-added reseller, or distributor for information.

•This manual—downloadable from the Liebert MultiLink Web site: http://multilink.liebert.com

•A Liebert UPS linked to a computer.

•For requirements specific to various operating systems, see the Liebert MultiLink Web site, http://multilink.liebert.com, or Appendix A - Operating System Details.

•A communications link between the UPS and the computer, depending on the type of connection:

	Connection Type	Link Between UPS and Computer
		(Same as Serial Communications)
		• A special serial cable—available from Liebert or built with instructions in
	Contact Closure	Appendix B - Making Your Own Liebert MultiLink UPS Cable of this manual
		• An available serial port on the computer protected by the UPS (see
		Appendix C - Technical Information & Frequently Asked Questions)
	USB	• A USB cable with a Type A connector on one end (to connect to the computer) and a
		Type B connector on the other (to connect to the UPS)
	(if the UPS has
		• An available USB port—or an adapter from the computer’s serial port to the Type A
	a USB port)
		connector end of the USB cable—on the computer protected by the UPS
		(Same as Contact Closure)
	Serial	• A special serial cable—available from Liebert or built with instructions in
		Appendix B - Making Your Own Liebert MultiLink UPS Cable of this manual
	Communications
		• An available serial port on the computer protected by the UPS (see
		Appendix C - Technical Information & Frequently Asked Questions)
	SNMP	• Ethernet, Internet or Intranet, utilizing SNMP protocol and IP addresses

•With an SNMP card in the UPS, an available IP port—either 161 and 162 or Liebert-reserved ports 3027 and 3029—depending on your operating system and configuration (see

Appendix C - Technical Information & Frequently Asked Questions).

•TCP/IP connectivity throughout the network, if the UPS is equipped with an SNMP card or if Liebert MultiLink will monitor or communicate with more than one UPS or computer.

Before beginning installation:

1.Check with your System Administrator about the need to disable certain network software (see

Appendix C - Technical Information & Frequently Asked Questions).

2.For a serial port connection to the UPS, you will need to buy or make a custom cable. Liebert MultiLink will NOT function properly with an ordinary serial cable connected to the UPS.

•You may purchase a cable by contacting your local Emerson representative, value-added reseller or distributor (see Appendix E - Ordering Parts for part numbers).

•To make a cable, see Appendix B - Making Your Own Liebert MultiLink UPS Cable.

3.For configurations in which the source of events is to be a UPS with an SNMP agent, be sure to include the IP address of the computer(s) on which Liebert MultiLink is to be installed in the SNMP agent’s list of trap recipients. This speeds notifications about the UPS’s condition to the computer.

6	Liebert® MutiLink®

What is Required to Use Liebert MultiLink?

3.3Advanced Features

Liebert MultiLink comes in two versions: Fundamental (shipped with your UPS) and Advanced (upgrade).

•Liebert MultiLink Fundamental allows you to monitor equipment and configure automated shutdown.

•Liebert MultiLink Advanced expands your control and monitoring capabilities by adding E-mail, Virtual Server Shutdown and Paging notification of events, Command Execution prior to shutdown and Data Logging for trending. To obtain this upgrade on CD-ROM (part number MLADV), contact your local Emerson representative or distributor.

Advanced features are covered in this manual and identified as such.

To determine your version of Liebert MultiLink:

•Start the Viewer.

•Click on Help in the menu at the top of the window, then on About.

Liebert MultiLink Fundamental

Liebert MultiLink Advanced

7	Liebert® MutiLink®

Liebert MultiLink Configurations

4.0LIEBERT MULTILINK CONFIGURATIONS

Liebert MultiLink is configured according to the method a computer uses to monitor the status of a UPS, through an SNMP card or by a direct cable connection to a serial or USB port on the computer.

Liebert MultiLink is designed to monitor any part of a network. Its functionality permits it to monitor any Liebert UPS that can be contacted via contact closure, USB cable, serial cable, an Ethernet or the Internet, but the software’s functionality does not require networked computers and UPSs.

Configure Liebert MultiLink according to the type of connection between the computer and UPS. The various methods are shown in Figures 1 through 3.

4.1Cable Connection

Figure 1 shows the simplest possible Liebert MultiLink installation. The software can be configured to monitor the UPS, and, if utility power fails or another problem arises, can notify the computer (MultiLink Agent) and personnel about the problem. In the event of a serious power problem, Liebert MultiLink can be configured to prompt the shutdown of the MultiLink Agent’s operating system.

Figure 1 Direct cable connection

Connection to computer’s serial port

(for Contact Closure or Serial UPS)

or USB port (USB Device)

MultiLink Agent

This is the simplest configuration of a Liebert MultiLink installation—a computer running Liebert MultiLink is connected to a UPS by a direct cable connection to the computer’s serial port or USB port.

This configuration requires no upgrade licenses.

UPS

Figure 2 shows the same type of direct cable connection to a computer (MultiLink Agent) on a network. With a contact closure, USB or serial connection, Liebert MultiLink can send notifications to all computers (MultiLink Clients) on a network. (These computers must be running Liebert MultiLink.) With a Liebert MultiLink Network Shutdown License installed on the MultiLink Agent computer, the software can send notifications to the MultiLink Client computers when needed.

Figure 2 UPS connected by cable to one computer on network

The MultiLink Agent computer is monitoring the UPS through a serial or USB port connection. Liebert MultiLink can send notifications to any computer on this network.

This configuration requires a MultiLink Network Shutdown License. Any computer configured as a targeted client must be running Liebert MultiLink.

MultiLink

Agent

UPS

MultiLink

MultiLink

MultiLink

MultiLink

Client

Client

Client

Client

Connection to computer’s serial port
(for Contact Closure or Serial UPS)
or USB port (USB Device)	Ethernet

8	Liebert® MutiLink®

Liebert MultiLink Configurations

4.2SNMP Connection

Figure 3 shows examples of two Liebert MultiLink configuration options for a UPS with an SNMP connection.

The SNMP card installed in the UPS can be monitored by up to 20 MultiLink Agent computers, or it can notify up to 20 MultiLink Client computers for automated shutdown. (These computers must be running Liebert MultiLink.) With the proper Liebert MultiLink Network Shutdown License installed, MultiLink Agent computers can forward On Battery and Low Battery traps received from the SNMP card to MultiLink Clients being powered by the UPS.

Figure 3 UPS with SNMP card on network

MultiLink Client

(or Agent)

UPS with SNMP card MultiLink Client

(or Agent)

MultiLink Client

(or Agent)

Ethernet

The UPS is connected to computers over an Ethernet network via an SNMP card.

Computer designated as MultiLink Agent depends on configuration

	MultiLink Client	Host
		computer
UPS with	MultiLink	SNMPv1
SNMP card	Client
	MultiLink Client	MultiLink Agent

Ethernet

This configuration requires a MultiLink Network Shutdown License. Any computer configured as a targeted shutdown client must be running Liebert MultiLink.

9	Liebert® MutiLink®

Liebert MultiLink Configurations

4.3Virtual Servers

Liebert MultiLink Advanced can be configured to initiate a graceful shutdown of VMware ESXi Hypervisor servers. Such systems consist of a computer and guest operating systems, known as a virtual server. See below.

Guest

Operating

Systems

Virtual Server

A UPS should be powering the virtual servers and a Windows system. Liebert MultiLink Advanced will be installed on the Windows system monitoring the UPS for events. If an event occurs, then Liebert MultiLink Advanced can execute an action to shut down the virtual servers. See below for a typical system layout. For details, refer to A.2 VMware Server Shutdown—Liebert MultiLink Advanced for Windows® Only.

Liebert MultiLink Advanced will be installed here.

10	Liebert® MutiLink®

Installing the Software

5.0INSTALLING THE SOFTWARE

Follow these instructions to install Liebert MultiLink. Be sure to read any notes on upgrading or reinstalling and multiple installations, as applicable. Some steps vary according to the operating system. For information, see Appendix A - Operating System Details before beginning.

5.1Before Installing Liebert MultiLink

5.1.1Upgrading or Reinstalling Liebert MultiLink

If you wish to preserve your Liebert MultiLink configuration when upgrading or reinstalling Liebert MultiLink, simply install without removing your present Liebert MultiLink installation. Your configuration files will be incorporated into the new directory. This step varies for some operating systems; refer to Appendix A - Operating System Details.

5.1.2Multiple Installations

For identical installation on multiple computers, the System Administrator may install Liebert MultiLink on one computer, configure that computer and use those settings for subsequent installation on other computers.

Identical installations require that the computers use the same operating system as the original installation and the same version of Liebert MultiLink.

1.Install Liebert MultiLink on one computer as described in 5.2 - Beginning the Installation, then follow these steps before subsequent installations:

a.Make a copy of the Liebert MultiLink distribution in a common location that is accessible to System Administrators who intend to install Liebert MultiLink on similar computers.

b.In that common location, create a subdirectory where you will place the configuration files from the initial installation. This new subdirectory can have any name, but using the name site_cfg simplifies subsequent installations by allowing automatic detection of the configuration files.

c.Copy the configuration files (in the cfg subdirectory) from the initial installation into the subdirectory created in Step b.

2.Proceed with the second and subsequent installations as described in 5.2 - Beginning the Installation, starting each installation from the common location described in Step a above.

11	Liebert® MutiLink®

Installing the Software

5.1.3Determine Type of Connection to Define During Installation

A connection may be configured during installation if the proper connections are in place. These settings may be configured or changed after installation, as described in 8.3.3 - Properties - Setup Tab.

Table 2 provides a quick look at the options available during installation for each type of connection and how to enter comparable setup information in the Properties Setup tab.

Table 2 Setting up a connection - during or after installation

		Configure during installation			Configure/change after installation
	Step (Section)		Options to choose		(8.3.3 - Properties - Setup Tab):
CONTACT CLOSURE - Monitor a UPS connected to this computer by a contact closure cable
•	Connection type		Choose Serial port on computer		Choose Contact Closure in Device Type
	(Section 5.2.2)		[computer name].		box.
•	Source type		When prompted, specify Contact Closure.		Specify port in Serial Port box.
	(Section 5.2.3)
USB CABLE - Monitor a UPS connected to this computer by a USB cable
•	Connection type		Choose USB port on computer		Choose USB Device in Device Type box.
	(Section 5.2.2)		[computer name].
•	Source type		(No choice required)		(No choice required)
	(Section 5.2.4)
SERIAL UPS - Monitor a UPS connected to this computer by a serial cable
•	Connection type		Choose Serial port on computer		Choose Serial UPS in Device Type
	(Section 5.2.2)		[computer name].		box.
•	Source type		Specify name of serial port.		Specify port in Serial Port box.
	(Section 5.2.3)
UPS WITH SNMP CARD - Monitor an SNMP-equipped UPS connected to the same network
•	Connection type		Choose Network to an SNMP UPS or		Choose SNMPv1 Device in Device Type box.
	(Section 5.2.2)		MultiLink on another computer
•	Source type		Host & client computers must use same ports.		Host & client computers must use same ports.
	(Section 5.2.5)		• Choose SNMP source if host computer		• Choose 161 in Request Send Port box;
			uses standard ports (161/162)		choose 162 in Trap Listen Port box.
			OR		OR
			• Choose Custom if host computer does NOT		• Specify ports in Request Send Port and
			use standard ports (161/162)		Trap Listen Port boxes.
MULTILINK BASIC NOTIFICATION SOURCE* - Set up a client computer to receive notifications over a network
•	Connection type		Choose Network to an SNMP UPS or		Choose MultiLink Basic Notification Source
	(Section 5.2.2)		MultiLink on another computer		in Device Type box.
•	Source type		Host & client computers must use same ports.		Host & client computers must use same ports.
	(Section 5.2.5)		• Choose MultiLink source if host computer		• Choose 3027 in Request Send Port box;
			uses standard ports (3027/3029)		choose 3029 in Trap Listen Port box.
			OR		OR
			• Choose Custom if host computer does NOT		• Specify ports in Request Send Port and
			use standard ports (3027/3029)		Trap Listen Port boxes.

*Note: After designating a client computer as a MultiLink Basic Notification Source, add the client computer to the host computer’s list of targets (8.3.6 - Properties - Clients Tab)

12	Liebert® MutiLink®

Installing the Software

5.2Beginning the Installation

•Execute the installation file. For detailed instructions, see Appendix A - Operating System

Details.

•After viewing the Welcome screen, read the Liebert MultiLink Software License and the Java license agreements. If you do not accept the terms and conditions, cancel the installation.

Installation on a Single Computer (or Initial Installation)

•For the initial Liebert MultiLink installation or for installation on a single computer, choose Use the standard product defaults, shown below. (These default settings can be altered later.)

Subsequent Installations

•For subsequent installations, choose Use the site-specific configuration files at (subdirectory created in Step b in 5.1.2 - Multiple Installations), as shown below. The text box must display the full path where the configuration files were placed—cfg or another directory as specified by the System Administrator. The subdirectory can be entered manually or it can be found by using the Browse button.

13	Liebert® MutiLink®

Installing the Software

5.2.1Specify Installation Directory

The program asks whether to install the application files in the default location—the MultiLink folder—or in an alternate location. This step varies for some operating systems; refer to

Appendix A - Operating System Details.

Upgrade or Reinstallation

•If you are upgrading or reinstalling Liebert MultiLink, the existing version is detected and Liebert MultiLink will incorporate your existing configuration files into the new installation, bypassing some steps required for an initial installation.

Click the Next button and go to 5.2.6 - Restrict or Allow Access to Configuration Settings.

Upgrades will be installed at c:\Multilink or to the current MultiLink directory

14	Liebert® MutiLink®

Installing the Software

5.2.2Specify the Method of Monitoring the UPS

•Click on the appropriate choice to designate how the UPS powering this computer will be monitored:

•Serial port on computer [IP address/name] for either a Serial UPS or Contact Closure cable connection

•USB port on computer [IP address/name] for a UPS with a USB cable connection

•Network to an SNMP UPS or MultiLink on another computer for a UPS equipped with an SNMP card or for a computer that will be notified by Liebert MultiLink on another computer

• The next option depends on the connection method selected:

If you selected:	Proceed to:
Serial port on computer [IP address/name]	5.2.3 - Define Serial Port Connection
USB port on computer [IP address/name]	5.2.4 - Define USB Port Connection
Network to an SNMP UPS or Liebert MultiLink on another computer	5.2.5 - Define Network Connection

15	Liebert® MutiLink®

Installing the Software

5.2.3Define Serial Port Connection

If the connection method you selected is Serial port on computer [computer name] (below left and in 5.2.2 - Specify the Method of Monitoring the UPS):

•Specify the serial port of the computer to which the UPS is connected by choosing from the dropdown list of ports, shown below right. If the port you wish to use is not in the drop-down list, type the designation into the box.

For further information, see serial port information for your operating system in

Appendix A - Operating System Details.

NOTE

Make sure that the specified port is a serial port on the computer, not on a terminal expander. For a Contact Closure UPS, this port must support the modem control lines shown in Table 12 in Appendix B - Making Your Own Liebert MultiLink UPS Cable. For a serial connection UPS, see Table 11.

•If the UPS and computer are not yet linked by a cable or if the UPS uses Contact Closure connection, a message window prompts you for the type of connection to be used.

Refer to 3.1 - Connecting host computer, UPS and targeted clients before making a selection. The two types of connections are:

•Contact-closure communications—for UPS models, see Table 1

•Serial communications—for UPS models, see Table 1

Each type requires a custom cable. These cables can be made or purchased.

•To make a cable, see Appendix B - Making Your Own Liebert MultiLink UPS Cable.

•To buy a cable, see Appendix E - Ordering Parts.

• Proceed to 5.2.6 - Restrict or Allow Access to Configuration Settings.

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Installing the Software

5.2.4Define USB Port Connection

If the connection method you selected is USB port on computer [computer name] (below left and in 5.2.2 - Specify the Method of Monitoring the UPS):

•Review the product information displayed in the next window, then click Next (or click Back to return to the previous window and choose a different option).

•If the UPS and computer are not yet linked by a cable, a message window presents two options:

•Click Back to return to the previous window. There you may select a different method of connection or connect the USB cable so the device will be detected.

•Click Next to continue installing the software without the device being detected. If you choose this option, you may add the device in the Viewer (see 8.3.3 - Properties - Setup Tab).

• Proceed to 5.2.6 - Restrict or Allow Access to Configuration Settings.

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Installing the Software

5.2.5Define Network Connection

If the connection method you selected is Network to an SNMP UPS or MultiLink on another computer (shown below left and in 5.2.2 - Specify the Method of Monitoring the UPS):

•Enter the hostname or IP address of the UPS or computer to be monitored via the network.

•Click on the appropriate Source Type, shown below right, choosing from the following options:

Choose:	To do this:
SNMP	Specify that this computer uses a network to monitor a UPS equipped with an SNMP card.
source	Choose this option if the host computer uses standard SNMP ports 161 and 162; if other ports are
	used, choose Custom instead.
MultiLink	Designate a client computer as a MultiLink Basic Notification Source.
source	The client computer uses a network to receive notifications from Liebert MultiLink on a host computer
	configured to monitor the UPS that is powering the network.
	Choose this option if the host computer uses standard ports 3027 and 3029; if other ports are used,
	choose Custom instead.
Custom	Specify this computer as an SNMP source or
	a MultiLink source but with customized
	options.
	To choose options that are not standard, such
	as choosing different ports:
	• Click on the Setup button after choosing
	Custom. This opens the Device Setup
	window, shown at right.
	• For details on these setup options, see
	8.3.3 - Properties - Setup Tab.

Notes

•For network connections, the host computer and client computers must use the same ports—either 161 and 162 or Emerson-reserved ports 3027 and 3029. For details on how to change the ports after installation, see

8.3.3 - Properties - Setup Tab.

•After designating a client computer as a MultiLink Basic Notification Source, it must be added to the host computer’s list of targets, as described in 8.3.6 - Properties - Clients Tab.

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Installing the Software

5.2.6Restrict or Allow Access to Configuration Settings

A password can be used to protect Liebert MultiLink’s configuration settings from unauthorized users. By default on most operating systems, Liebert MultiLink prevents remote monitoring and configuration.

For variations on this step, refer to Appendix A - Operating System Details.

•To permit remote access, remove the check mark from the Prevent box shown below.

•Enter up to 32 alphanumeric characters in the Password box.

•Type the same password in the Confirm Password box.

Remove check mark to permit remote access

5.3Reviewing Settings and Installing the Software

Review the Install Summary.

•If the setup configuration is acceptable, click Install.

•To alter any settings, click the Back button and make the desired changes. Then click Install.

A dialog box displays the progress of the installation process, which may take a few minutes.

5.4Checking Permissions for Multiple Users, if Needed

If there are multiple users of the system on which Liebert MultiLink is being installed, the System Administrator should check the permissions on the installed files and modify the permissions as desired. The default permissions may not be appropriate.

The MultiLink Viewer requires full read/write access to the Liebert MultiLink directories and certain files within. It requires administrator (root) privileges to perform functions that start or restart the Liebert MultiLink service.

5.5Starting the MultiLink Viewer

After installation, Liebert MultiLink asks whether you want to open the MultiLink Viewer. The Viewer shows the status of the UPS and allows you to modify configuration settings. (For details on configuring Liebert MultiLink, see 8.0 - Configuring Liebert MultiLink for Your System.)

• To open the Viewer now, click Yes in the dialog box.

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Overview - MultiLink Viewer

6.0OVERVIEW - MULTILINK VIEWER

This section summarizes the features available with various connections, the functions accessible through the MultiLink Viewer tabs and menus, along with Liebert MultiLink notifications and informational icons displayed in the Viewer and in pop-up notifications.

The MultiLink Viewer has these main functions:

•Navigation to a device of interest

•Display of summary status for all devices

•Display of parametric data from a selected device

•Configuration of UPS-related events to send notifications and shutdown messages and to launch scripts

•Testing of event configuration through simulation of an event

•Display of event logs from a selected device

Step-by-step instructions on using these functions are in 7.0 - Viewing UPS Status and 8.0 -

Configuring Liebert MultiLink for Your System.

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Overview - MultiLink Viewer

6.1Liebert MultiLink Features

The type of connection—Contact Closure, USB, Serial UPS, MultiLink Basic Notification Source or SNMP—determines the features available in Liebert MultiLink as shown in Table 3.

Whether a function is available depends on the type of UPS and the connection between the UPS and the local host (see 3.1 - Connecting host computer, UPS and targeted clients).

	Table 3	Features Available by Connection Type
					Local		Network
				Contact		Serial	MultiLink Basic
	Category		Feature	Closure	USB	UPS	Notification Source	SNMP
	Overview Data		Graphs	No			No
			Parameters	No	No		No
	(Overview tab
			Info	No			No
	with UPS selected)
			States
			Battery Group	No			No
			Output Group	No			No
	Data Categories
			Bypass Group	No	No		No
	(Overview tab
			Input Group	No			No
	with UPS selected
	and expanded)		Hardware Info Group	No	No		No
			Other Group	No			No
			Alarm Group	No			No
	UPS Control		Diagnostics—Test Battery	No	No		No
	(Overview tab		Output Control—Turn UPS	*	No		No
	right-click on UPS		Output Off/On
	for pop-up menu)
			UPS Audible Alarm—Silence	No	No		No
			UPS Operating On Battery
	UPS Events		Low Battery
	(Event Configuration		UPS Output Returned
	tab with UPS
			From Battery
	selected)
			Other Events	None	Partial (see	All (see	None	All (see
					Table 14)	Table 14)		Table 14)
			Notify
			E-mail (Advanced**)
	Event Actions		Page (Advanced**)
			Shutdown
	(Event Configuration
	tab with UPS		Command (Advanced**)
	selected)
			Log
			Virtual Server (Advanced**)
			Silence Alarm (Advanced**)	No	No		No
	Monitoring Device		System Shutdown
	Events		Commencing
	(Event Configuration
			UPS Monitor Software
	tab with
			Started
	My Event Actions
	[or monitoring device]		UPS Monitor Software
	selected)		Stopped

*Some but not all Liebert UPS units support Turn UPS Output Off with Contact Closure connection.

**Available only in Liebert MultiLink Advanced. For purchase information, see Appendix E - Ordering Parts.

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Overview - MultiLink Viewer

6.2Viewer Tabs

The Viewer window has two parts. The left side displays the MultiLink Network as a navigation tree, and the right side shows information about any selected item in the tree.

The Viewer’s three tabs—Overview, Event Configuration and Event Log—provide different views of the tree at left. The information at right varies according to the item in the tree that is selected.

Tabs		Information
		for selected
		item

MultiLink Network

tree

The Overview tab has two functions: to view the UPS status and to configure the UPS.

The Event Configuration tab allows you to set up responses to individual events and test configuration by simulating an event.

The Event Log tab displays a list of the most recent UPS events. Table 4 shows where to find detailed information about each of the Viewer’s tabs.

Table 4	Viewer Tabs - Summary
Tab		Function		For a detailed description, see:
Overview		View the status of the UPS	7.1	- Checking UPS Status—Overview Tab
		Configure the MultiLink Network	8.3	- Configuring the UPS Properties—Overview Tab
		Configure responses to UPS-related	8.5	- Configuring—Event Configuration tab
Event		events
Configuration		Test responses to UPS-related	8.6	- Testing Responses to Events
		events
Event Log		View the log of UPS-related events	7.2	- Checking UPS Status—Event Log Tab

You may also use a Web browser to view the status of any UPS equipped with a Web-enabled SNMP card. For these devices, the Web browser permits some configuration and testing.

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Overview - MultiLink Viewer

6.3Viewer Menus

The Viewer also has functions available from three menus: MultiLink, Configure and Help. Each menu has a drop-down list of options that apply to all device components and events.

Table 5 summarizes the options available in the Viewer menus and shows where to learn more about each.

Table 5 Viewer Menu Options - Summary

Menus

Menu options

Menu	Option	Function	For more information, see:
	Save Event	Save changes to	8.1.1 - MultiLink Menu - Save Event Configuration
	Configuration	Event Actions
MultiLink	Service	Start & stop Liebert MultiLink	8.1.2 - MultiLink Menu - Service and
		service	9.1 - Starting or Stopping Liebert MultiLink Service
	Exit	Quit the Viewer	8.1.3 - MultiLink Menu - Exit
	Edit My	Add, delete or alter the	8.4.3 - Configure Menu - Edit My Device List
	Device List	configuration of a UPS
	Edit Network	Add, delete or alter another	8.4.4 - Configure Menu - Edit Network Device List
	Device List	Liebert MultiLink installation
	Address Book	Set up addresses for e-mails	8.4.6 - Configure Menu - Address Book (Liebert
		and paging	MultiLink Advanced Only)
	Paging Services	Set up paging service providers	8.4.7 - Configure Menu - Paging Services (Liebert
			MultiLink Advanced Only)
	E-Mail Services	Set up e-mail service providers	8.4.8 - Configure Menu - E-Mail Services (Liebert
			MultiLink Advanced Only)
	Virtual Servers	Set up virtual servers operating	8.4.9 - Configure Menu - Virtual Servers (Liebert
		within a computer running
Configure			MultiLink Advanced Only)
		Liebert MultiLink
	Modem	Set up the modem	8.4.10 - Configure Menu - Modem (Liebert
			MultiLink Advanced Only)
	Specify Web	Choose a Web browser for	8.4.11 - Configure Menu - Specify Web Browser
	Browser	viewing UPS data
	Options	Specify some notification and	8.4.12 - Configure Menu - Options
		shutdown options
	Set Language	Select a language for the Viewer	8.4.13 - Configure Menu - Set Language
		and Liebert MultiLink Service
	Local	Set password for access from	8.4.14 - Configure Menu - Local Password
	Password	another Liebert MultiLink installation
	Upgrade License	Install an upgrade license	8.4.15 - Configure Menu - Upgrade License
Help	About	Check Liebert MultiLink version	—

6.4Notifications

When Liebert MultiLink is running, various types of notifications may appear as pop-up or console messages. With Liebert MultiLink Advanced, notifications may also be sent as e-mail or pager messages to selected users. The timing, content and recipients of these notifications are specified for each UPS-related event during configuration (see 8.5 - Configuring—Event Configuration tab).

6.5Status Icons

Liebert MultiLink employs graphics to illustrate the status of configured devices, including whether they are operating normally or experiencing any alarms. The icons shown in Table 6 appear in popup notifications and in the MultiLink Viewer:

Table 6 Status icons

Icon Description

No problems

Informational

Impaired

Critical

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Viewing UPS Status

7.0VIEWING UPS STATUS

This section describes how to use the MultiLink Viewer to check the status of any UPS configured for monitoring and check the log of UPS-related events. Available functions differ according to the type of UPS and the type of connection between the UPS and the monitoring device (see 3.1 - Connecting host computer, UPS and targeted clients).

For any UPS equipped with a Web-enabled SNMP card, monitoring data may also be viewed with a Web browser. For devices with an SNMP card that does not support HTML, Liebert MultiLink displays the data in tabular format.

The Viewer offers a quick summary of the status of the UPS:

•Informational symbols and text indicate the presence of any alarms.

•Graphs and parametric data illustrate the state of a variety of UPS components (not available with Contact Closure connection).

•An event log lists recent events, actions and similar data about the UPS, including its condition.

Two of the Viewer’s three tabs provide viewing functions: The Overview tab shows the status of the UPS and the Event Log displays recent UPS-related events.

Table 7	Viewer Tabs - Checking the UPS Status and Event Log
Tab		Function		For information see:
Overview		View the status of devices monitored by	7.1	- Checking UPS Status—Overview Tab
		Liebert MultiLink
Event Log		View log files of UPS-related events	7.2	- Checking UPS Status—Event Log Tab

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Viewing UPS Status

7.1Checking UPS Status—Overview Tab

The Overview tab provides a variety of detailed, graphic views of the status of the UPS.

For instructions on opening the Viewer, see the information for your platform in

Appendix A - Operating System Details.

• To view the status of the UPS, click on the Overview tab.

Overview tab

Collapse	Overall condition
or expand	of power supply
the tree

Icon showing most serious condition in tree

In the example above, the left side of the window shows the MultiLink Network tree with either an SNMP or serial connection. Limited group information is available with a Contact Closure connection.

To expand or collapse a folder, click on the symbol to the left of the folder icon.

The lower right corner of the Viewer displays the icon representing the most serious condition existing in the tree. Except when conditions are normal for all monitored devices, the top of the tree also displays the icon denoting the most serious condition. When the navigation tree is expanded, Liebert MultiLink displays the icon at each level (see 6.5 - Status Icons for a legend to interpret the icons).

25	Liebert® MutiLink®