Electrolux KOCBP21X, EOC8P21X User Manual

(2& 3 ;

.2&%3 ;

)5

)RXU YDSHXU

1RWLFH GXWLOLVDWLRQ

Profiter pleinement de vos appareils

électroménagers

Pour un accès rapide aux modes d’emploi en ligne, guides pratiques, aide et plus encore, enregistrez vos produits via photo en visitant electrolux.com/register

ZZZ HOHFWUROX[ FRP

7$%/( '(6 0$7, 5(6

,1)250$7,21 685 /$6 &85,7&216,*1(6 '( 6 &85,7'(6&5,37,21 '( /$33$5(,/%$1'($8 '( &200$1'($9$17 /$35(0, 5( 87,/,6$7,2187,/,6$7,21 4827,',(11()21&7,216 '( / +25/2*(352*5$00(6$8720$7,48(687,/,6$7,21 '(6$&&(662,5(6)21&7,216 6833/ 0(17$,5(6&216(,/6(175(7,(1 (7 1(772<$*(' 3$11$*(,167$//$7,215(1'(0(17 1(5* 7,48(

1286 3(16216 9286

0HUFL G DYRLU FKRLVL FH SURGXLW (OHFWUROX[$YHF FH SURGXLW YRXV E«Q«ILFLH] GH GL]DLQHV G DQQ«HV G H[S«ULHQFH SURIHVVLRQQHOOH HW G LQQRYDWLRQ ,QJ«QLHX[ HW «O«JDQW LO D «W« FRQ©X VXU PHVXUH SRXU YRXV *U¤FH ¢ FHW DSSDUHLO YRXV VDYH] TXH FKDTXH XWLOLVDWLRQ YRXV DSSRUWHUD VDWLVIDFWLRQ %LHQYHQXH FKH] (OHFWUROX[

9LVLWH] QRWUH VLWH ,QWHUQHW SRXU

2EWHQLU GHV FRQVHLOV GXWLOLVDWLRQ GHV EURFKXUHV GH ODLGH GHV LQIRUPDWLRQV

ZZZ HOHFWUROX[ FRP ZHEVHOIVHUYLFH

(QUHJLVWUH] YRWUH SURGXLW SRXU REWHQLU XQ PHLOOHXU VHUYLFH

ZZZ UHJLVWHUHOHFWUROX[ FRP

$FKHWHU GHV DFFHVVRLUHV FRQVRPPDEOHV HW SLªFHV GH UHFKDQJH GRULJLQH SRXU YRWUH DSSDUHLO

ZZZ HOHFWUROX[ FRP VKRS

6(59,&( $35 6 9(17(

8WLOLVH] WRXMRXUV GHV SLªFHV G RULJLQH $YDQW GH FRQWDFWHU OH VHUYLFH DSUªV YHQWH DVVXUH] YRXV GH GLVSRVHU GHV LQIRUPDWLRQV VXLYDQWHV 0RGªOH 31& QXP«UR GH V«ULH 9RXV WURXYHUH] FHV LQIRUPDWLRQV VXU OD SODTXH VLJQDO«WLTXH

$YHUWLVVHPHQW &RQVLJQHV GH V«FXULW«

,QIRUPDWLRQV J«Q«UDOHV HW FRQVHLOV ,QIRUPDWLRQV HQ PDWLªUH GH SURWHFWLRQ GH O HQYLURQQHPHQW

6RXV U«VHUYH GH PRGLILFDWLRQV

)5$1 $,6

,1)250$7,21 685 /$ 6 &85,7

$YDQW GLQVWDOOHU HW GXWLOLVHU FHW DSSDUHLO OLVH] VRLJQHXVHPHQW OHV LQVWUXFWLRQV IRXUQLHV /H IDEULFDQW QH SRXUUD ¬WUH WHQX SRXU UHVSRQVDEOH GHV EOHVVXUHV HW G«J¤WV U«VXOWDQW GXQH PDXYDLVH LQVWDOODWLRQ RX XWLOLVDWLRQ &RQVHUYH] WRXMRXUV OHV LQVWUXFWLRQV GDQV XQ OLHX V½U HW DFFHVVLEOH SRXU YRXV \ U«I«UHU XOW«ULHXUHPHQW

6«FXULW« GHV HQIDQWV HW GHV SHUVRQQHV YXOQ«UDEOHV

&HW DSSDUHLO SHXW ¬WUH XWLOLV« SDU GHV HQIDQWV GH SOXV GH DQV DLQVL TXH GHV SHUVRQQHV GRQW OHV FDSDFLW«V SK\VLTXHV VHQVRULHOOHV HW PHQWDOHV VRQW U«GXLWHV RX GRQW OHV FRQQDLVVDQFHV HW OH[S«ULHQFH VRQW LQVXIILVDQWHV ¢ FRQGLWLRQ G¬WUH VXUYHLOO«V RX GDYRLU UH©X GHV LQVWUXFWLRQV FRQFHUQDQW OXWLOLVDWLRQ V«FXULV«H GH ODSSDUHLO HW GH FRPSUHQGUH OHV ULVTXHV HQFRXUXV

/HV HQIDQWV HQWUH HW DQV HW OHV SHUVRQQHV D\DQW XQ KDQGLFDS WUªV LPSRUWDQW HW FRPSOH[H GRLYHQW ¬WUH WHQXV ¢ O«FDUW ¢ PRLQV G¬WUH VXUYHLOO«V HQ SHUPDQHQFH

/HV HQIDQWV GH PRLQV GH DQV GRLYHQW ¬WUH WHQXV ¢ O«FDUW ¢ PRLQV G¬WUH VXUYHLOO«V HQ SHUPDQHQFH

1H ODLVVH] SDV OHV HQIDQWV MRXHU DYHF ODSSDUHLO

1H ODLVVH] SDV OHV HPEDOODJHV ¢ OD SRUW«H GHV HQIDQWV HW MHWH] OHV FRQYHQDEOHPHQW

7HQH] OHV HQIDQWV HW OHV DQLPDX[ «ORLJQ«V GH ODSSDUHLO ORUVTXLO HVW HQ FRXUV GH IRQFWLRQQHPHQW RX ORUVTXLO UHIURLGLW /HV SDUWLHV DFFHVVLEOHV VRQW FKDXGHV

6L ODSSDUHLO HVW «TXLS« GXQ GLVSRVLWLI GH V«FXULW« HQIDQWV QRXV YRXV UHFRPPDQGRQV GH ODFWLYHU

/HV HQIDQWV QH GRLYHQW SDV QHWWR\HU QL HQWUHSUHQGUH XQH RS«UDWLRQ GH PDLQWHQDQFH VXU ODSSDUHLO VDQV VXUYHLOODQFH

ZZZ HOHFWUROX[ FRP

6«FXULW« J«Q«UDOH

/DSSDUHLO GRLW ¬WUH LQVWDOO« HW OH F¤EOH UHPSODF« XQLTXHPHQW SDU XQ SURIHVVLRQQHO TXDOLIL«

$9(57,66(0(17 /DSSDUHLO HW VHV SDUWLHV DFFHVVLEOHV GHYLHQQHQW FKDXGV SHQGDQW VRQ IRQFWLRQQHPHQW 9HLOOH] ¢ QH SDV WRXFKHU OHV «O«PHQWV FKDXIIDQWV

8WLOLVH] WRXMRXUV GHV JDQWV GH FXLVLQH SRXU UHWLUHU RX HQIRXUQHU GHV DFFHVVRLUHV RX GHV SODWV DOODQW DX IRXU

$YDQW GHIIHFWXHU XQH RS«UDWLRQ GH PDLQWHQDQFH G«EUDQFKH] ODSSDUHLO GH OD SULVH VHFWHXU

$VVXUH] YRXV TXH ODSSDUHLO HVW «WHLQW HW G«EUDQFK« DYDQW GH UHPSODFHU O«FODLUDJH DILQ G«YLWHU WRXW ULVTXH GH FKRF «OHFWULTXH

1XWLOLVH] SDV GH QHWWR\HXU YDSHXU SRXU QHWWR\HU ODSSDUHLO

1XWLOLVH] SDV GH SURGXLWV DEUDVLIV QL GH UDFORLUV SRLQWXV HQ P«WDO SRXU QHWWR\HU OD SRUWH HQ YHUUH FDU LOV SHXYHQW UD\HU VD VXUIDFH FH TXL SHXW EULVHU OH YHUUH

6L OH F¤EOH GDOLPHQWDWLRQ HVW HQGRPPDJ« LO GRLW ¬WUH UHPSODF« SDU OH IDEULFDQW XQ VHUYLFH GH PDLQWHQDQFH DJU«« RX XQ WHFKQLFLHQ TXDOLIL« DILQ G«YLWHU WRXW GDQJHU OL« ¢ O«OHFWULFLW«

5HWLUH] OH SOXV JURV GHV VDOLVVXUHV DYDQW OH QHWWR\DJH SDU S\URO\VH 5HWLUH] WRXV OHV DFFHVVRLUHV GX IRXU

3RXU UHWLUHU OHV VXSSRUWV GH JULOOH WLUH] GDERUG VXU ODYDQW GH FHX[ FL SXLV VXU ODUULªUH SRXU OHV «FDUWHU GHV SDURLV ODW«UDOHV 5«LQVWDOOH] OHV VXSSRUWV GH JULOOH HQ U«S«WDQW FHWWH SURF«GXUH GDQV ORUGUH LQYHUVH

8WLOLVH] XQLTXHPHQW OD VRQGH ¢ YLDQGH UHFRPPDQG«H SRXU FHW DSSDUHLO

)5$1 $,6

&216,*1(6 '( 6 &85,7

,QVWDOODWLRQ

$9(57,66(0(17

/DSSDUHLO GRLW ¬WUH LQVWDOO« XQLTXHPHQW SDU XQ SURIHVVLRQQHO TXDOLIL«

5HWLUH] OLQW«JUDOLW« GH OHPEDOODJH

1H ODLVVH] SDV OHV F¤EOHV GDOLPHQWDWLRQ HQWUHU HQ FRQWDFW DYHF OD SRUWH GH ODSSDUHLO SDUWLFXOLªUHPHQW ORUVTXH OD SRUWH HVW FKDXGH

/D SURWHFWLRQ FRQWUH OHV FKRFV GHV SDUWLHV VRXV WHQVLRQ HW LVRO«HV GRLW ¬WUH IL[«H GH WHOOH PDQLªUH TXHOOH QH SHXW SDV ¬WUH HQOHY«H VDQV RXWLOV

1LQVWDOOH] SDV HW QH EUDQFKH] SDV XQ 1H EUDQFKH] OD ILFKH GDOLPHQWDWLRQ ¢

DSSDUHLO HQGRPPDJ« OD SULVH GH FRXUDQW TX¢ OD ILQ GH

6XLYH] VFUXSXOHXVHPHQW OHV OLQVWDOODWLRQ $VVXUH] YRXV TXH OD LQVWUXFWLRQV GLQVWDOODWLRQ IRXUQLHV SULVH GH FRXUDQW HVW DFFHVVLEOH XQH

DYHF ODSSDUHLO

6R\H] WRXMRXUV YLJLODQWV ORUVTXH YRXV G«SODFH] ODSSDUHLO FDU LO HVW ORXUG 8WLOLVH] WRXMRXUV GHV JDQWV GH V«FXULW« HW GHV FKDXVVXUHV IHUP«HV

1H WLUH] MDPDLV ODSSDUHLO SDU OD SRLJQ«H

5HVSHFWH] OHVSDFHPHQW PLQLPDO UHTXLV SDU UDSSRUW DX[ DXWUHV DSSDUHLOV HW «O«PHQWV

IRLV ODSSDUHLO LQVWDOO«

6L OD SULVH GH FRXUDQW HVW O¤FKH QH EUDQFKH] SDV OD ILFKH GDOLPHQWDWLRQ VHFWHXU

1H WLUH] MDPDLV VXU OH F¤EOH GDOLPHQWDWLRQ SRXU G«EUDQFKHU ODSSDUHLO 7LUH] WRXMRXUV VXU OD ILFKH

1XWLOLVH] TXH GHV V\VWªPHV GLVRODWLRQ DSSURSUL«V GHV FRXSH FLUFXLWV GHV IXVLEOHV OHV IXVLEOHV ¢

,QVWDOOH] ODSSDUHLO GDQV XQ OLHX V½U HW YLVVHU GRLYHQW ¬WUH UHWLU«V GX VXSSRUW DGDSW« U«SRQGDQW DX[ H[LJHQFHV XQ GLVMRQFWHXU GLII«UHQWLHO HW GHV

GLQVWDOODWLRQ

&HW DSSDUHLO HVW «TXLS« GXQ V\VWªPH GH UHIURLGLVVHPHQW «OHFWULTXH ,O GRLW ¬WUH XWLOLV« ORUVTXH ODSSDUHLO HVW UDFFRUG« ¢ XQH SULVH VHFWHXU

%UDQFKHPHQW «OHFWULTXH

$9(57,66(0(17

5LVTXH GLQFHQGLH RX G«OHFWURFXWLRQ

/HQVHPEOH GHV EUDQFKHPHQWV «OHFWULTXHV GRLW ¬WUH HIIHFWX« SDU XQ WHFKQLFLHQ TXDOLIL«

/DSSDUHLO GRLW ¬WUH UHOL« ¢ OD WHUUH

9«ULILH] TXH OHV SDUDPªWUHV ILJXUDQW VXU OD SODTXH VLJQDO«WLTXH FRUUHVSRQGHQW DX[ GRQQ«HV «OHFWULTXHV GH YRWUH U«VHDX

8WLOLVH] WRXMRXUV XQH SULVH GH FRXUDQW GH V«FXULW« FRUUHFWHPHQW LQVWDOO«H

1XWLOLVH] SDV GDGDSWDWHXUV PXOWLSULVHV QL GH UDOORQJHV

FRQWDFWHXUV

/LQVWDOODWLRQ «OHFWULTXH GRLW ¬WUH «TXLS«H GXQ GLVSRVLWLI GLVROHPHQW ¢ FRXSXUH RPQLSRODLUH /H GLVSRVLWLI GLVROHPHQW GRLW SU«VHQWHU XQH GLVWDQFH GRXYHUWXUH GHV FRQWDFWV GDX PRLQV PP

)HUPH] ELHQ OD SRUWH GH ODSSDUHLO DYDQW GH EUDQFKHU OD ILFKH ¢ OD SULVH VHFWHXU

&HW DSSDUHLO HVW FRQIRUPH DX[ GLUHFWLYHV &((

8WLOLVDWLRQ

$9(57,66(0(17

5LVTXH GH EOHVVXUHV GH EU½OXUHV G«OHFWURFXWLRQ RX GH[SORVLRQ

&HW DSSDUHLO HVW H[FOXVLYHPHQW GHVWLQ« ¢ XQH XWLOLVDWLRQ GRPHVWLTXH

1H PRGLILH] SDV OHV FDUDFW«ULVWLTXHV GH FHW DSSDUHLO

9HLOOH] ¢ QH SDV HQGRPPDJHU OD ILFKH $VVXUH] YRXV TXH OHV RULILFHV GH VHFWHXU QL OH F¤EOH GDOLPHQWDWLRQ /H YHQWLODWLRQ QH VRQW SDV ERXFK«V UHPSODFHPHQW GX F¤EOH GDOLPHQWDWLRQ 1H ODLVVH] MDPDLV ODSSDUHLO VDQV GH ODSSDUHLO GRLW ¬WUH HIIHFWX« SDU VXUYHLOODQFH SHQGDQW VRQ QRWUH VHUYLFH DSUªV YHQWH DJU«« IRQFWLRQQHPHQW

	ZZZ HOHFWUROX[ FRP
	WHLJQH] ODSSDUHLO DSUªV FKDTXH	8WLOLVH] XQ SODW ¢ U¶WLU SRXU REWHQLU GHV
	XWLOLVDWLRQ	J¤WHDX[ PRHOOHX[ /HV MXV GH IUXLWV

6R\H] SUXGHQW ORUV GH ORXYHUWXUH GH FDXVHQW GHV WDFKHV TXL SHXYHQW ¬WUH OD SRUWH GH ODSSDUHLO ORUVTXH FHOXL FL SHUPDQHQWHV

HVW HQ IRQFWLRQQHPHQW 'H ODLU EU½ODQW &HW DSSDUHLO HVW H[FOXVLYHPHQW SHXW VHQ «FKDSSHU GHVWLQ« ¢ XQ XVDJH FXOLQDLUH 1H

1XWLOLVH] MDPDLV FHW DSSDUHLO DYHF OHV OXWLOLVH] SDV SRXU GHV XVDJHV DXWUHV PDLQV PRXLOO«HV RX ORUVTXLO HVW HQ TXH FHOXL SRXU OHTXHO LO D «W« FRQ©X ¢

FRQWDFW DYHF GH OHDX

1H[HUFH] MDPDLV GH SUHVVLRQ VXU OD SRUWH RXYHUWH

1XWLOLVH] MDPDLV ODSSDUHLO FRPPH SODQ GH WUDYDLO RX FRPPH SODQ GH VWRFNDJH

GHV ILQV GH FKDXIIDJH SDU H[HPSOH

/D SRUWH GX IRXU GRLW WRXMRXUV ¬WUH IHUP«H SHQGDQW OD FXLVVRQ

6L ODSSDUHLO HVW LQVWDOO« GHUULªUH OD SDURL GXQ PHXEOH SDU H[ XQH SRUWH YHXLOOH] ¢ FH TXH OD SRUWH QH VRLW

2XYUH] SUXGHPPHQW OD SRUWH GH MDPDLV IHUP«H ORUVTXH ODSSDUHLO HVW ODSSDUHLO 6L YRXV XWLOLVH] GHV HQ PDUFKH /D FKDOHXU HW OKXPLGLW« LQJU«GLHQWV FRQWHQDQW GH ODOFRRO XQ SHXYHQW VDFFXPXOHU GHUULªUH OD SRUWH P«ODQJH GDOFRRO HW GDLU IDFLOHPHQW IHUP«H GX PHXEOH HW SURYRTXHU

LQIODPPDEOH SHXW «YHQWXHOOHPHQW VH	GLPSRUWDQWV G«J¤WV VXU ODSSDUHLO OH
IRUPHU	PHXEOH RX OH VRO 1H IHUPH] SDV OD

1H ODLVVH] SDV GHV «WLQFHOOHV RX GHV SDURL GX PHXEOH WDQW TXH ODSSDUHLO QD IODPPHV QXHV HQWUHU HQ FRQWDFW DYHF SDV FRPSOªWHPHQW UHIURLGL ODSSDUHLO ORUVTXH YRXV RXYUH] OD

SRUWH

&XLVVRQ ¢ OD YDSHXU

1H SODFH] SDV GH SURGXLWV

LQIODPPDEOHV RX G«O«PHQWV LPELE«V $9(57,66(0(17

	GH SURGXLWV LQIODPPDEOHV ¢ OLQW«ULHXU	5LVTXH GH EU½OXUHV HW GH
	RX ¢ SUR[LPLW« GH ODSSDUHLO QL VXU	GRPPDJHV PDW«ULHOV ¢
	FHOXL FL	ODSSDUHLO
	$9(57,66(0(17
		/D YDSHXU TXL V«FKDSSH SHXW
	5LVTXH GHQGRPPDJHPHQW
		SURYRTXHU GHV EU½OXUHV
	GH ODSSDUHLO
		$X FRXUV GH OD FXLVVRQ ¢ OD
		YDSHXU QRXYUH] SDV OD SRUWH GH
3RXU «YLWHU WRXW HQGRPPDJHPHQW RX
		ODSSDUHLO
	G«FRORUDWLRQ GH O«PDLO

6R\H] SUXGHQW HQ RXYUDQW OD SRUWH

QH SRVH] SDV GH SODWV DOODQW DX GH ODSSDUHLO DSUªV XQH FXLVVRQ ¢ IRXU QL DXFXQ DXWUH REMHW OD YDSHXU GLUHFWHPHQW VXU OH IRQG GH

ODSSDUHLO

QH SODFH] MDPDLV GH IHXLOOHV GDOXPLQLXP GLUHFWHPHQW VXU OH IRQG GH OD FDYLW« GH ODSSDUHLO

(QWUHWLHQ HW QHWWR\DJH

$9(57,66(0(17

5LVTXH GH EOHVVXUH

QH YHUVH] MDPDLV GHDX GLQFHQGLH RX GH GRPPDJHV GLUHFWHPHQW GDQV ODSSDUHLO PDW«ULHOV VXU ODSSDUHLO ORUVTXLO HVW FKDXG

XQH IRLV OD FXLVVRQ WHUPLQ«H QH ODLVVH] MDPDLV GDOLPHQWV RX GH SODWV KXPLGHV ¢ OLQW«ULHXU GH ODSSDUHLO

$YDQW WRXWH RS«UDWLRQ GHQWUHWLHQ «WHLJQH] ODSSDUHLO HW G«EUDQFKH] OD ILFKH GH OD SULVH VHFWHXU

9«ULILH] TXH ODSSDUHLO HVW IURLG /HV

IDLWHV DWWHQWLRQ ORUVTXH YRXV SDQQHDX[ GH YHUUH ULVTXHQW GH VH UHWLUH] RX UHPHWWH] HQ SODFH OHV EULVHU

DFFHVVRLUHV

5HPSODFH] LPP«GLDWHPHQW OHV YLWUHV

/D G«FRORUDWLRQ GH O«PDLO RX GH ODFLHU GH OD SRUWH VL HOOHV VRQW LQR[\GDEOH HVW VDQV HIIHW VXU OHV HQGRPPDJ«HV &RQWDFWH] YRWUH

SHUIRUPDQFHV GH ODSSDUHLO VHUYLFH DSUªV YHQWH DJU««

)5$1 $,6

6R\H] SUXGHQW ORUVTXH YRXV G«PRQWH] OD SRUWH GH ODSSDUHLO (OOH HVW ORXUGH

DVVXUH] YRXV TXH OD YHQWLODWLRQ GH ODSSDUHLO HVW DG«TXDWH SHQGDQW HW DSUªV FKDTXH SKDVH GH QHWWR\DJH

1HWWR\H] U«JXOLªUHPHQW ODSSDUHLO DILQ SDU S\URO\VH

GH PDLQWHQLU OH UHY¬WHPHQW HQ ERQ	DVVXUH] YRXV TXH OD YHQWLODWLRQ GH
«WDW	ODSSDUHLO HVW DG«TXDWH SHQGDQW HW

1HWWR\H] ODSSDUHLO DYHF XQ FKLIIRQ DSUªV OD SUHPLªUH XWLOLVDWLRQ ¢ GRX[ KXPLGH 8WLOLVH] XQLTXHPHQW GHV WHPS«UDWXUH PD[LPDOH

SURGXLWV GH ODYDJH QHXWUHV 1XWLOLVH] SDV GH SURGXLWV DEUDVLIV GH WDPSRQV ¢ U«FXUHU GH VROYDQWV QL GREMHWV P«WDOOLTXHV

&RQWUDLUHPHQW DX[ KXPDLQV FHUWDLQV RLVHDX[ HW UHSWLOHV VRQW H[WU¬PHPHQW VHQVLEOHV DX[ IXP«HV SRXYDQW VH G«JDJHU ORUV GX SURFHVVXV GH

6L YRXV XWLOLVH] XQ VSUD\ SRXU IRXU QHWWR\DJH GHV IRXUV ¢ S\URO\VH

VXLYH] OHV FRQVLJQHV GH V«FXULW«	1H ODLVVH] DXFXQ DQLPDO HQ
ILJXUDQW VXU OHPEDOODJH	SDUWLFXOLHU DXFXQ RLVHDX ¢

1XWLOLVH] DXFXQ SURGXLW G«WHUJHQW SUR[LPLW« GH ODSSDUHLO SHQGDQW HW SRXU QHWWR\HU O«PDLO FDWDO\WLTXH OH DSUªV XQ QHWWR\DJH SDU S\URO\VH

FDV «FK«DQW

1HWWR\DJH SDU S\URO\VH

$9(57,66(0(17

5LVTXH GH EOHVVXUHV GLQFHQGLH G«PLVVLRQV FKLPLTXHV IXP«HV HQ PRGH S\URO\VH

$YDQW GXWLOLVHU OD IRQFWLRQ GH QHWWR\DJH SDU S\URO\VH RX OD IRQFWLRQ 3UHPLªUH XWLOLVDWLRQ UHWLUH] GH OD FDYLW« GX IRXU

OD SUHPLªUH IRLV XWLOLVH] OD WHPS«UDWXUH GH IRQFWLRQQHPHQW PD[LPDOH GDQV XQH SLªFH ELHQ YHQWLO«H

/HV DQLPDX[ GH SHWLWH WDLOOH SHXYHQW «JDOHPHQW ¬WUH WUªV VHQVLEOHV DX[ FKDQJHPHQWV GH WHPS«UDWXUH VXUYHQDQW ¢ SUR[LPLW« GXQ IRXU ¢ S\URO\VH ORUVTXH OH SURFHVVXV GH QHWWR\DJH HVW HQ FRXUV

/HV VXUIDFHV DQWLDGK«VLYHV GHV XVWHQVLOHV GH FXLVLQH SR¬OHV FDVVHUROHV SODTXHV GH FXLVVRQ HWF SHXYHQW ¬WUH HQGRPPDJ«HV SDU OD

WRXW U«VLGX H[FHVVLI GH QRXUULWXUH WUªV KDXWH WHPS«UDWXUH Q«FHVVDLUH DX WRXW G«S¶W RX WRXWH «FODERXVVXUH QHWWR\DJH SDU S\URO\VH HW SHXYHQW

GH JUDLVVH RX GKXLOH

WRXW REMHW DPRYLEOH \ FRPSULV OHV JULOOHV OHV UDLOV HWF IRXUQLV DYHF OH SURGXLW HQ SDUWLFXOLHU OHV U«FLSLHQWV SODWHDX[ SODTXHV XVWHQVLOHV HWF DQWL DGK«VLIV

«JDOHPHQW G«JDJHU GDQV XQH PRLQGUH PHVXUH GHV IXP«HV QRFLYHV

/HV IXP«HV G«JDJ«HV SDU OHV IRXUV ¢ S\URO\VH OHV U«VLGXV GH FXLVVRQ VRQW G«FULWHV FRPPH «WDQW QRQ QRYLFHV SRXU OHV ¬WUHV KXPDLQV \ FRPSULV

/LVH] DWWHQWLYHPHQW WRXWHV OHV SRXU OHV HQIDQWV HQ EDV ¤J« HW OHV LQVWUXFWLRQV UHODWLYHV DX QHWWR\DJH SDU SHUVRQQHV ¢ OD VDQW« IUDJLOH S\URO\VH

7HQH] OHV HQIDQWV «ORLJQ«V GH FODLUDJH LQW«ULHXU ODSSDUHLO ORUVTXH OH QHWWR\DJH SDU

S\URO\VH HVW HQ FRXUV /DSSDUHLO GHYLHQW WUªV FKDXG HW GH ODLU FKDXG V«FKDSSH GHV IHQWHV GD«UDWLRQ DYDQW

$9(57,66(0(17

5LVTXH G«OHFWURFXWLRQ

/HV DPSRXOHV FODVVLTXHV RX

/H QHWWR\DJH SDU S\URO\VH HVW XQ KDORJªQHV XWLOLV«HV GDQV FHW DSSDUHLO SURFHVVXV ¢ KDXWH WHPS«UDWXUH TXL VRQW GHVWLQ«HV XQLTXHPHQW ¢ XQ SHXW G«JDJHU GH OD IXP«H SURYHQDQW XVDJH DYHF GHV DSSDUHLOV P«QDJHUV GHV U«VLGXV DOLPHQWDLUHV HW GHV 1H OHV XWLOLVH] SDV SRXU «FODLUHU YRWUH PDW«ULDX[ GRQW HVW IDLW OH IRXU 3DU ORJHPHQW FRQV«TXHQW QRXV UHFRPPDQGRQV ¢

QRV FOLHQWV GH VXLYUH OHV FRQVHLOV FL GHVVRXV

ZZZ HOHFWUROX[ FRP

$YDQW GH FKDQJHU ODPSRXOH		'«EUDQFKH] ODSSDUHLO GH
G«EUDQFKH] ODSSDUHLO GH OD SULVH		ODOLPHQWDWLRQ «OHFWULTXH
VHFWHXU		&RXSH] OH F¤EOH GDOLPHQWDWLRQ DX UDV

1XWLOLVH] TXH GHV DPSRXOHV D\DQW OHV GH ODSSDUHLO HW PHWWH] OH DX UHEXW

P¬PHV VS«FLILFDWLRQV	5HWLUH] OH GLVSRVLWLI GH YHUURXLOODJH GX
	KXEORW SRXU HPS¬FKHU OHV HQIDQWV HW
0DLQWHQDQFH	OHV DQLPDX[ GH VHQIHUPHU GDQV
	ODSSDUHLO

3RXU U«SDUHU ODSSDUHLO FRQWDFWH] XQ VHUYLFH DSUªV YHQWH DJU««

8WLOLVH] H[FOXVLYHPHQW GHV SLªFHV GRULJLQH

0LVH DX UHEXW

$9(57,66(0(17

5LVTXH GH EOHVVXUH RX GDVSK\[LH

'(6&5,37,21 '( /$33$5(,/

9XH GHQVHPEOH

	1	2	3		%DQGHDX GH FRPPDQGH
					3URJUDPPDWHXU «OHFWURQLTXH
					%DF ¢ HDX
					3ULVH SRXU OD VRQGH ¢ YLDQGH
				4
12					5«VLVWDQFH
				5
	5				FODLUDJH
	4			6
					9HQWLODWHXU
11	3			7
	3
	2				6XSSRUW GH JULOOH DPRYLEOH
	1				7X\DX GH YLGDQJH
10					9DQQH GH YLGDQJH GH OHDX
9					3RVLWLRQ GHV JULOOHV
		8			7X\DX GDUULY«H GH OD YDSHXU

$FFHVVRLUHV

3ODW ¢ U¶WLU

3RXU FXLUH HW JULOOHU RX ¢ XWLOLVHU

*ULOOH P«WDOOLTXH FRPPH SODW SRXU UHFXHLOOLU OD JUDLVVH

3HUPHW GH SRVHU GHV SODWV ¢ U¶WL ¢
	6RQGH ¢ YLDQGH
JUDWLQ HW GHV PRXOHV ¢ J¤WHDX
	3RXU PHVXUHU OH GHJU« GH FXLVVRQ GHV
S¤WLVVHULH
	DOLPHQWV
3ODWHDX GH FXLVVRQ
3RXU OD FXLVVRQ GH J¤WHDX[ HW GH
ELVFXLWV J¤WHDX[ VHFV

)5$1 $,6

%$1'($8 '( &200$1'(

3URJUDPPDWHXU «OHFWURQLTXH

							3						5									8						10

/HV WRXFKHV VHQVLWLYHV SHUPHWWHQW GH IDLUH IRQFWLRQQHU OH IRXU

7RXFKH )RQFWLRQ	&RPPHQWDLUH
VHQVLWL
YH

0$5&+( 3RXU DOOXPHU HW «WHLQGUH OH IRXU

$55(7

0RGHV 'H &XLV $SSX\H] XQH IRLV VXU OD WRXFKH VHQVLWLYH SRXU VRQ RX &XLVVRQ FKRLVLU XQ PRGH GH FXLVVRQ RX OH PHQX &XLV

		$VVLVW«H	VRQ $VVLVW«H $SSX\H] ¢ QRXYHDX VXU OD WRXFKH
			VHQVLWLYH SRXU QDYLJXHU HQWUH OHV PHQXV 0R
			GHV 'H &XLVVRQ &XLVVRQ $VVLVW«H 3RXU DFWL
			YHU RX G«VDFWLYHU O«FODLUDJH DSSX\H] VXU OD
			WRXFKH SHQGDQW VHFRQGHV
		5HWRXU	3RXU UHPRQWHU GXQ QLYHDX GDQV OH PHQX 3RXU

DIILFKHU OH PHQX SULQFLSDO DSSX\H] VXU FHWWH

				WRXFKH SHQGDQW VHFRQGHV
			6«OHFWLRQ GH OD	3RXU U«JOHU OD WHPS«UDWXUH RX DIILFKHU OD WHPS«
			WHPS«UDWXUH	UDWXUH DFWXHOOH GX IRXU $SSX\H] VXU OD WRXFKH
			3U«FKDXIIDJH	SHQGDQW VHFRQGHV SRXU DFWLYHU RX G«VDFWLYHU
			5DSLGH	OD IRQFWLRQ 3U«FKDXIIDJH 5DSLGH
			3URJUDPPHV	3RXU VDXYHJDUGHU YRV SURJUDPPHV SU«I«U«V HW
			3U«I«U«V	\ DFF«GHU
			$IILFKDJH	$IILFKH OHV U«JODJHV DFWXHOV GX IRXU
			+DXW	3RXU VH G«SODFHU YHUV OH KDXW GDQV OH PHQX
			%DV	3RXU VH G«SODFHU YHUV OH EDV GDQV OH PHQX

ZZZ HOHFWUROX[ FRP

7RXFKH )RQFWLRQ	&RPPHQWDLUH
VHQVLWL
YH

+HXUH HW IRQF 3RXU U«JOHU GDXWUHV IRQFWLRQV /RUVTXXQ PRGH WLRQV VXSSO«PHQ GH FXLVVRQ HVW HQ FRXUV DSSX\H] VXU OD WRXFKH WDLUHV VHQVLWLYH SRXU U«JOHU OD PLQXWHULH RX OHV IRQF

WLRQV 7RXFKHV 9HUURXLO 3URJUDPPHV 3U«I« U«V &KDOHXU (W 7HQLU 6HW *R 9RXV SRXYH] «JDOHPHQW PRGLILHU OHV U«JODJHV GH OD 6RQGH ¢ YLDQGH

0LQXWHXU 3RXU U«JOHU OD IRQFWLRQ 0LQXWHXU

2.3RXU FRQILUPHU OD V«OHFWLRQ RX OH U«JODJH

$ 0RGH GH FXLVVRQ

$IILFKDJH

% +HXUH GX MRXU

A

B

C

&

,QGLFDWHXU GH FKDXIIH

'

7HPS«UDWXUH

( 'XU«H RX KHXUH GH ILQ GXQH IRQFWLRQ

E

D

$XWUHV LQGLFDWHXUV GH O DIILFKDJH

6\PEROH

)RQFWLRQ

0LQXWHXU

/D IRQFWLRQ HVW HQ FRXUV

+HXUH GX MRXU

/DIILFKDJH LQGLTXH OKHXUH DFWXHOOH

'XU«H

/DIILFKDJH LQGLTXH OD GXU«H GH FXLV

VRQ Q«FHVVDLUH

)LQ

/DIILFKDJH LQGLTXH OD ILQ GX WHPSV

GH FXLVVRQ

7HPS«UDWXUH

/D WHPS«UDWXUH VDIILFKH

,QGLFDWLRQ 'X 7HPSV

/DIILFKDJH LQGLTXH OD GXU«H GXQ

PRGH GH FXLVVRQ $SSX\H] VLPXOWD

Q«PHQW VXU HW SRXU U«LQLWLDOL

VHU OD GXU«H

&DOFXO

/H IRXU FDOFXOH OD GXU«H GH FXLVVRQ

,QGLFDWHXU GH FKDXIIH

/DIILFKDJH LQGLTXH OD WHPS«UDWXUH ¢

OLQW«ULHXU GX IRXU

									)5$1 $,6
		6\PEROH						)RQFWLRQ
						3U«FKDXIIDJH 5DSLGH		/D IRQFWLRQ HVW DFWLY«H (OOH SHUPHW
								GH GLPLQXHU OH WHPSV GH SU«FKDXIID
								JH
						&XLVVRQ 3DU /H 3RLGV		/DIILFKDJH LQGLTXH TXH OH V\VWªPH
								GH FXLVVRQ SDU OH SRLGV HVW DFWLI RX
								TXH OH SRLGV SHXW ¬WUH PRGLIL«
						&KDOHXU (W 7HQLU		/D IRQFWLRQ HVW DFWLY«H
$9$17 /$ 35(0, 5( 87,/,6$7,21
								$SSX\H] VXU	RX SRXU U«JOHU OD
		$9(57,66(0(17
								YDOHXU
		5HSRUWH] YRXV DX[ FKDSLWUHV
		FRQFHUQDQW OD V«FXULW«
								$SSX\H] VXU	SRXU FRQILUPHU

3UHPLHU QHWWR\DJH

5HWLUH] OHV VXSSRUWV GH JULOOH DPRYLEOHV HW WRXV OHV DFFHVVRLUHV GX IRXU

5HSRUWH] YRXV DX FKDSLWUH m (QWUHWLHQ HW QHWWR\DJH }

1HWWR\H] OH IRXU HW OHV DFFHVVRLUHV DYDQW GH OHV XWLOLVHU SRXU OD SUHPLªUH IRLV 5HPHWWH] OHV DFFHVVRLUHV HW OHV VXSSRUWV GH JULOOH HQ SODFH

3UHPLHU UDFFRUGHPHQW

/RUVTXH YRXV UDFFRUGH] OH IRXU ¢ ODOLPHQWDWLRQ VHFWHXU RX DSUªV XQH FRXSXUH GH FRXUDQW YRXV GHYH] U«JOHU OD ODQJXH OH FRQWUDVWH GH ODIILFKDJH VD OXPLQRVLW« HW OKHXUH

3U«FKDXIIDJH

5HWLUH] WRXV OHV DFFHVVRLUHV HW SU«FKDXIIH] OH IRXU DYDQW OD SUHPLªUH XWLOLVDWLRQ

5«JOH] OD IRQFWLRQ &KDXIIDJH +DXW

%DV HW OD WHPS«UDWXUH PD[LPDOH/DLVVH] OH IRXU HQ IRQFWLRQQHPHQW

SHQGDQW KHXUH

5«JOH] OD IRQFWLRQ &KDOHXU

7RXUQDQWH HW OD WHPS«UDWXUH PD[LPDOH

/DLVVH] OH IRXU HQ IRQFWLRQQHPHQW SHQGDQW PLQXWHV

8QH RGHXU HW GH OD IXP«H SHXYHQW V«FKDSSHU GX IRXU GXUDQW OH SU«FKDXIIDJH $VVXUH] YRXV TXH OD YHQWLODWLRQ GDQV OD SLªFH HVW VXIILVDQWH

87,/,6$7,21 4827,',(11(

$9(57,66(0(17	WRXW PRPHQW YRXV SRXYH]
5HSRUWH] YRXV DX[ FKDSLWUHV	UHYHQLU DX PHQX SULQFLSDO
FRQFHUQDQW OD V«FXULW«
	DYHF OD WRXFKH

1DYLJDWLRQ GDQV OHV PHQXV

$OOXPH] OH IRXU

$SSX\H] VXURXSRXU V«OHFWLRQQHU ORSWLRQ GH PHQX

$SSX\H] VXUSRXU SDVVHU DX VRXV PHQX RX DFFHSWHU OH U«JODJH

ZZZ HOHFWUROX[ FRP

3U«VHQWDWLRQ GHV PHQXV

0HQX SULQFLSDO

6\PEROH O« 8WLOLVDWLRQ PHQW GH PHQX

&RQWLHQW XQH OLVWH GHV 0RGHV 'H &XLV PRGHV GH FXLVVRQ

VRQ

&RQWLHQW XQH OLVWH GHV

5HFHWWHV SURJUDPPHV DXWRPD

WLTXHV

&RQWLHQW XQH OLVWH GHV

3URJUDPPHV SURJUDPPHV GH FXLV 3U«I«U«V VRQ SU«I«U«V GH OXWLOL

VDWHXU HQUHJLVWU«V SDU FHOXL FL

&RQWLHQW XQH OLVWH GHV

1HWWR\DJH SURJUDPPHV GH QHW

WR\DJH

8WLOLV« SRXU FRQILJX 5«JODJHV 'H UHU ODSSDUHLO

%DVH

&RQWLHQW XQH OLVWH GH

3URJUDPPHV PRGHV GH FXLVVRQ 6S«FLDX[ VXSSO«PHQWDLUHV

&RQWLHQW GHV U«JOD

&XLVVRQ $VVLV JHV UHFRPPDQG«V W«H SRXU OH IRXU SRXU XQ JUDQG FKRL[ GH SODWV

&KRLVLVVH] XQ SODW HW

ODQFH] OH SURFHVVXV

GH FXLVVRQ /D WHP

S«UDWXUH HW OH WHPSV

GH FXLVVRQ VRQW IRXU

QLV XQLTXHPHQW GHVWL Q«V ¢ REWHQLU OHV PHLOOHXUV U«VXOWDWV HW SHXYHQW ¬WUH DMXVW«V ,OV YDULHQW HQ IRQFWLRQ GHV UHFHWWHV DLQVL TXH GH OD TXDOLW« HW GH OD TXDQWLW« GHV LQ JU«GLHQWV XWLOLV«V

6RXV PHQX SRXU 5«JODJHV 'H %DVH

6\PEROH O« 'HVFULSWLRQ PHQW GH PHQX

5ªJOH OKHXUH GH 0LVH ¢ OKHXUH OKRUORJH

/RUVTXH FHWWH IRQF

,QGLFDWLRQ 'X WLRQ HVW DFWLY«H OKHX 7HPSV UH VDIILFKH ORUVTXH

YRXV «WHLJQH] ODSSD UHLO

&HWWH IRQFWLRQ GLPL

3U«FKDXIIDJH QXH OH WHPSV GH 5DSLGH FKDXIIH ORUVTXHOOH HVW

DFWLY«H

3RXU V«OHFWLRQQHU

6HW *R XQH IRQFWLRQ HW ODFWL YHU XOW«ULHXUHPHQW HQ

DSSX\DQW VXU XQ V\P

EROH GX EDQGHDX GH FRPPDQGH

0DLQWLHQW OHV DOLPHQWV

&KDOHXU (W 7HQLU FXLWV DX FKDXG SHQ GDQW PLQXWHV

DSUªV OD ILQ GH OD FXLVVRQ

$FWLYH HW G«VDFWLYH OD

3URORQJHPHQW IRQFWLRQ 3URORQJH 'H /D &XLVVRQ PHQW GH OD FXLVVRQ

$MXVWH OH FRQWUDVWH GH

$IILFKDJH &RQ ODIILFKDJH SDU SD WUDVWH OLHUV

$MXVWH OD OXPLQRVLW«

$IILFKDJH /XPL GH ODIILFKDJH SDU SD QRVLW« OLHUV

5ªJOH OD ODQJXH GH /DQJXH ODIILFKDJH

3HUPHW GH U«JOHU OH

9ROXPH $ODUPH YROXPH GHV WRQDOLW«V GHV WRXFKHV HW GHV

VLJQDX[ VRQRUHV SDU SDOLHUV

6\PEROH O« 'HVFULSWLRQ PHQW GH PHQX

$FWLYH HW G«VDFWLYH OD

7RQDOLW« 7RX WRQDOLW« GHV WRXFKHV FKHV VHQVLWLYHV ,O HVW LP SRVVLEOH GH G«VDFWL

YHU OD WRQDOLW« GH OD

WRXFKH 0$5&+( $55(7

$FWLYH HW G«VDFWLYH

6RQ $ODUPH OHV WRQDOLW«V GH ODODU (UUHXU PH

9RXV UDSSHOOH TXDQG

1HWWR\DJH &RQ ODSSDUHLO GRLW ¬WUH

VHLOO« QHWWR\«

&RGH GDFWLYDWLRQ GH 0RGH ' 02 G«VDFWLYDWLRQ

$IILFKH OD YHUVLRQ HW

0DLQWHQDQFH OD FRQILJXUDWLRQ GX OR

JLFLHO

5«LQLWLDOLVH WRXV OHV

5HJODJHV 8VLQH U«JODJHV DX[ U«JOD JHV XVLQH

0RGHV 'H &XLVVRQ

0RGH GH FXLV 8WLOLVDWLRQ VRQ

3RXU IDLUH FXLUH VXUQLYHDX[ HQ P¬PH

&KDOHXU 7RXU WHPSV HW SRXU G«VK\ QDQWH GUDWHU GHV DOLPHQWV 'L PLQXH] OHV WHPS«UDWX

UHV GH ¢ r& SDU UDSSRUW ¢ OD IRQFWLRQ &KDXIIDJH +DXW %DV

3RXU FXLUH GX SDLQ U¶ WLU GH JURV PRUFHDX[

+XPLGLW« )DL GH YLDQGH RX U«FKDXI EOH IHU GHV SODWV U«IULJ«U«V

RX VXUJHO«V

				)5$1 $,6
0RGH GH FXLV				8WLOLVDWLRQ
VRQ
				3RXU FXLUH GHV DOL
				PHQWV VXU XQ VHXO QL
6ROH 3XOV«H				YHDX HW OHXU GRQQHU XQ
				EUXQLVVHPHQW SOXV LQ
				WHQVH HW XQH S¤WH ELHQ
				FURXVWLOODQWH 'LPLQXH]
				OHV WHPS«UDWXUHV GH
				¢ r& SDU UDSSRUW
				¢ OD IRQFWLRQ &KDXIID
				JH +DXW %DV
				3RXU FXLUH HW U¶WLU GHV
				DOLPHQWV VXU XQ VHXO
				QLYHDX
&KDXIIDJH
+DXW %DV
9R½WH
				3RXU UHQGUH FURXVWLO
				ODQWV YRV SODWV SU«SD
				U«V WHOV TXH IULWHV SR
3ODWV 6XUJHO«V
				WDWRHV QHPV HWF
				3RXU IDLUH JULOOHU GHV
				DOLPHQWV SHX «SDLV HW
				GX SDLQ
	*ULO
				3RXU U¶WLU GH JURVVHV
				SLªFHV GH YLDQGH RX
7XUER *ULO				GH OD YRODLOOH VXU XQ
				VHXO QLYHDX JDOH
				PHQW SRXU JUDWLQHU HW
				IDLUH GRUHU
				3RXU FXLUH GHV J¤
				WHDX[ ¢ IRQG FURXVWLO
				ODQW HW SRXU VW«ULOLVHU
&KDXIIDJH LQI«
				GHV DOLPHQWV
	ULHXU

ZZZ HOHFWUROX[ FRP

0RGH GH FXLV 8WLOLVDWLRQ VRQ

&HWWH IRQFWLRQ HVW FRQ

©XH SRXU «FRQRPLVHU

&KDOHXU WRXU GH O«QHUJLH HQ FRXUV QDQWH KXPLGH GH FXLVVRQ 3RXU REWH QLU GHV LQVWUXFWLRQV GH

FXLVVRQ UHSRUWH] YRXV DX FKDSLWUH m &RQ VHLOV } SDUDJUDSKH &KDOHXU WRXUQDQWH KX PLGH 'XUDQW FHWWH FXLVVRQ OD SRUWH GX IRXU GRLW UHVWHU IHUP«H SRXU «YLWHU GLQWHUURP SUH OD IRQFWLRQ HW SRXU JDUDQWLU XQH FRQVRP PDWLRQ G«QHUJLH RSWL PDOH /RUVTXH YRXV XWLOLVH] FHWWH IRQFWLRQ OD WHPS«UDWXUH ¢ OLQW« ULHXU GH OD FDYLW« SHXW GLII«UHU GH OD WHPS«UD WXUH V«OHFWLRQQ«H /D FKDOHXU U«VLGXHOOH HVW XWLOLV«H /H QLYHDX GH FXLVVRQ SHXW ¬WUH U« GXLW 3RXU REWHQLU GHV UHFRPPDQGDWLRQV J« Q«UDOHV VXU O«FRQRPLH G«QHUJLH FRQVXOWH] OH FKDSLWUH m FRQRPLHV G«QHUJLH } SDUDJUD SKH m (IILFDFLW« «QHU J«WLTXH } &HWWH IRQF WLRQ HVW XWLOLV«H SRXU G«ILQLU OD FODVVH GHIIL FDFLW« «QHUJ«WLTXH VH ORQ OD QRUPH (1/RUVTXH YRXV XWLOLVH] FHWWH IRQFWLRQ O«FODLUDJH V«WHLQW DXWRPDWLTXH PHQW DX ERXW GHVHFRQGHV

0RGH GH FXLV 8WLOLVDWLRQ VRQ

3RXU IDLUH U«FKDXIIHU GHV DOLPHQWV ¢ OD YD

5«J«Q«UDWLRQ SHXU SRXU «YLWHU TXH OD VXUIDFH QH VH GHVVª

FKH /D FKDOHXU HVW GLI

IXV«H GH ID©RQ GRXFH

HW KRPRJªQH FH TXL

SHUPHW GH FRQVHUYHU

OHV VDYHXUV HW DU¶PHV

GHV DOLPHQWV FRPPH

VLOV YHQDLHQW G¬WUH

SU«SDU«V 9RXV SRX

YH] XWLOLVHU FHWWH IRQF

WLRQ SRXU U«FKDXIIHU GL UHFWHPHQW GHV DOL PHQWV VXU XQH DVVLHW WH 9RXV SRXYH] IDLUH U«FKDXIIHU SOXVLHXUV DVVLHWWHV VLPXOWDQ« PHQW HQ XWLOLVDQW OHV GLII«UHQWV JUDGLQV

3URJUDPPHV 6S«FLDX[

0RGH GH FXLV 8WLOLVDWLRQ VRQ

3RXU PDLQWHQLU OHV DOL PHQWV DX FKDXG

0DLQWLHQ $X &KDXG

3RXU SU«FKDXIIHU YRV SODWV DYDQW GH OHV

&KDXIIH 3ODWV VHUYLU

3RXU IDLUH GHV FRQ

VHUYHV GH O«JXPHV 6W«ULOLVDWLRQ DX YLQDLJUH HWF

3RXU G«VK\GUDWHU GHV IUXLWV GHV O«JXPHV HW

6«FKDJH GHV FKDPSLJQRQV HQ

WUDQFKHV

0RGH GH FXLV 8WLOLVDWLRQ VRQ

3RXU DFF«O«UHU OD OH Y«H GH OD S¤WH (OOH

/HY«H GH S¤WH HPS¬FKH OD VXUIDFH SDLQ GH OD S¤WH GH V«FKHU HW OXL SHUPHW GH JDU

GHU WRXWH VRQ «ODVWLFL W«

3RXU SU«SDUHU GHV U¶ WLV WHQGUHV HW MXWHX[

&XLVVRQ %DVVH 7HPS«UDWXUH

8WLOLVH] FHWWH IRQFWLRQ SRXU SU«SDUHU GX SDLQ

&XLVVRQ GX SDLQ HW GHV SHWLWV SDLQV HW REWHQLU XQ H[FHOOHQW

U«VXOWDW SURIHVVLRQQHO

HQ WHUPHV GH FURXVWLO

ODQW GH FRXOHXU HW GH

EULOODQFH GH OD FUR½WH

3RXU G«FRQJHOHU GHV DOLPHQWV IUXLWV HW O«

'«FRQJ«ODWLRQ JXPHV /H WHPSV GH G«FRQJ«ODWLRQ G«

SHQG GH OD TXDQWLW« HW

GH O«SDLVVHXU GHV DOL PHQWV VXUJHO«V

3RXU GHV SODWV WHOV TXH GHV ODVDJQHV RX

*UDWLQHU XQ JUDWLQ GH SRPPHV GH WHUUH JDOHPHQW

SRXU JUDWLQHU HW IDLUH GRUHU

)5$1 $,6

&XLVVRQ $VVLVW«H

&DW«JRULH G DOLPHQWV 3RLVVRQ )UXLWV 'H 0HU

3ODW

3RLVVRQ 3RLVVRQ DX IRXU

%¤WRQQHWV 'H 3RLVVRQ

)LOHWV GH SRLVVRQ VXUJHO«V

3HWLW SRLVVRQ HQ WLHU JULOO«

3RLVVRQ HQWLHU JULOO«

3RLVVRQ HQWLHU JULOO«

6DXPRQ (QWLHU

&DW«JRULH G DOLPHQWV 9RODLOOH

3ODW

)LOHWV 'H 9RODLOOH

	$LOHV GH SRXOHW
	IUDLV
	$LOHV GH SRXOHW
	VXUJHO«HV
3RXOHW	&XLVVHV GH SRXOHW
	IUDLV
	&XLVVHV GH SRXOHW
	VXUJHO«HV
	3RXOHW PRLWL«V

&DW«JRULH G DOLPHQWV 9LDQGH

3ODW

9LDQGH EUDLV«H

%ĕXI

3¤W« ¢ OD YLDQGH

ZZZ HOHFWUROX[ FRP

3ODW

	6DLJQDQW
	6DLJQDQW
	3RLQW
5¶WL GH EĕXI
	3RLQW
	%LHQ &XLW
	%LHQ &XLW
	6DLJQDQW
%ĕXI %DVVH 7HP
	3RLQW
S«UDWXUH
	%LHQ &XLW
	&¶WHV /HY«HV
	-DUUHW GH SRUF SU«
	FXLW
	-DPERQ /2V
3RUF
	)LOHW PLJQRQ GH
	SRUF
	&ROOHW
	3DOHWWH 'H 3RUF
	-DUUHW 'H 9HDX
9HDX
	)LOHW PLJQRQ GH
	YHDX
	*LJRW GDJQHDX
	6HOOH GDJQHDX
$JQHDX
	SDXOH DJQHDX
	PR\HQQH

3ODW

/LªYUH

	&XLVVH GH OLªYUH
	5¤EOH GH OLªYUH
	5¤EOH GH OLªYUH

&KHYUHXLO

*LELHU &XLVVRW GH FKH YUHXLO

6HOOH GH FKH YUHXLO

5¶WL GH JLELHU

)LOHW GH JLELHU

&DW«JRULH G DOLPHQWV 3ODW $X )RXU

3ODW

/DVDJQHV VXUJH O«HV

*UDWLQ GH O«JXPHV

6XFU«V 3ODWV 3U«SDUDWLRQV

&DW«JRULH G DOLPHQWV 3L]]D 4XLFKH

3ODW

	3¤WH ILQH
	*DUQLWXUH VXSSO«
	PHQWDLUH
	3L]]D VXUJHO«H
	3L]]D «SDLVVH VXU
3L]]D
	JHO«HV
	3L]]D IUD°FKH SU«
	FXLWH
	3DUWV GH SL]]D VXU
	JHO«HV

%DJXHWWH IURPDJH IRQGX

7DUWH )ODPE«H

7DUWH VXLVVH VDO«H

4XLFKH /RUUDLQH

3ODW

7DUWH 6DO«H

&DW«JRULH G DOLPHQWV *¤WHDX %LVFXLWV

3ODW

.RXJORI

7DUWH DX[ SRP PHV FRXY

*«QRLVH *¤WHDX 6DYRLH

7DUWH $X[ 3RP PHV

*¤WHDX $X )URPD JH 0RXO«

%ULRFKH

*¤WHDX 6DYRLH 0DGªUH

7DUWH

7DUWH VXLVVH VX FU«H

*¤WHDX $X[ $PDQGHV

0DGHOHLQHV 0XI ILQV

3HWLWHV 3¤WLVVHULHV

7UHVVHV )HXLOOH W«HV

&KRX[ /D &UªPH

3¤WLVVHULHV )HXLOOH W«HV

FODLUV
0DFDURQV
%LVFXLWV 6DEO«V

%ULRFKH 1R­O )UXLWV6WROOHQ

6WUXGHO DX[ SRP PHV JHO«

)5$1 $,6

3ODW

3¤WH *«QRLVH

*¤WHDX VXU SODTXH

3¤WH /HY«H

*¤WHDX $X )URPD JH 3DLQ

%URZQLHV

*¤WHDX 5RXO«

*¤WHDX %DVH 'H /HYXUH

&UXPEOH

*¤WHDX $X 6XFUH

3¤WH 6DEO«H

)RQG 'H 7DUWH )RQG 7DUWH 0«O *«QRLVH

7DUWH )UXLWV 3¤WH 6DEO«H

*¤WHDX $X[ )UXLWV 7DUWH )UXLWV 3¤WH *«Q

3¤WH /HY«H

&DW«JRULH G DOLPHQWV 3DLQ 3HWLWV 3DLQV

3ODW

	3HWLWV SDLQV FRQ
3HWLWV 3DLQV
	JHO«V
&LDEDWWD
	&RXURQQH 'H 3DLQ
3DLQ	7UHVVH %ULRFK«H
	3DLQ 6DQV /HYDLQ

&DW«JRULH G DOLPHQWV *DUQLWXUHV

3ODW

)ULWHV ILQHV

)ULWHV «SDLVVHV

)ULWHV VXUJHO«HV

3RWDWRHV 3RPPH 4XDUWLHU