ECOVACS DB3G.21 User Manual

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1. Important Safety Instructions.......................................................................2

.......................................6

2.1 Package Contents.....................................................................................6

2.3 Product Diagram........................................................................................7

3. Operating and Programming........................................................................9

3.1 Notes Before Cleaning...............................................................................9

3.2 Quick Start...............................................................................................10

3.3 Cleaning Mode Selection.........................................................................13

3.4 Programming the Robot...........................................................................15

3.5 Optional Advanced Wet/Dry Mopping System.........................................17

3.6 Alarm Indicator and Sounds.....................................................................19

4. Maintenance.................................................................................................20

4.1 Dust Bin and Filters..................................................................................20

4.2 Advanced Wet/Dry Cleaning Cloth, Advanced Wet/Dry Reservoir..........21

4.3 Main Brush and Side Brushes.................................................................22

4.4 Other Components..................................................................................23

4.5 Regular Maintenance..............................................................................24

5. Troubleshooting..........................................................................................25

Contents

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE. SAVE THESE INSTRUCTIONS

1. This Appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the Appliance in a safe way and understand the hazards involved. Children shall not play with the Appliance. Cleaning and user maintenance shall not be made by children without supervision.

2. Clear the area to be cleaned. Remove power cords and small

rug fringe under the rug base, and lift items such as curtains

3. If there is a drop off in the cleaning area due to a step or stairs, you should operate the Appliance to ensure that it can detect the step without falling over the edge. It may become necessary to place a physical barrier at the edge to keep the unit from falling. Make sure the physical barrier is not a trip hazard.

4. Only use as described in this manual. Only use attachments recommended or sold by the manufacturer.

5. Please make sure your power supply voltage matches the power voltage marked on the Charging Dock.

6. For INDOOR household use ONLY. Do not use the Appliance in outdoor, commercial or industrial environments.

7. No n-rechargeab le batteries are prohibited. For battery

1. Important Safety Instructions

9. Do not operate the Appliance in an area where there are lit candles or fragile objects.

10. Do not use in extremely hot or cold environments (below

11. from any openings and moving parts.

12. Do not operate the Appliance in a room where an infant or child is sleeping.

13. Do not use Appliance on wet surfaces or surfaces with standing water.

14. Do not allow the Appliance to pick up large objects like stones, large pieces of paper or any item that may clog the Appliance.

15. Do not use Appliance to pick up flammable or combustible materials such as gasoline, printer or copier toner, or use in areas where they may be present.

16. Do not use Appliance to pick up anything that is burning or smoking, such as cigarettes, matches, hot ashes, or anything

17. Do not put objects into the suction intake. Do not use if the suction intake is blocked. Keep the intake clear of dust, lint,

18. Take care not to damage the power cord. Do not pull on or carry the Appliance or Charging Dock by the power cord, use the power cord as a handle, close a door on the power cord, or pull power cord around sharp edges or corners. Do not run Appliance over the power cord. Keep power cord away from hot surfaces.

19. If the power cord is damaged, it must be replaced by the manufacturer or its service agent in order to avoid a hazard.

20. Do not use the Charging Dock if it is damaged.

1. Important Safety Instructions

21. Do not use with a damaged power cord or receptacle. Do not use the Appliance or Charging Dock if it is not working properly, has been dropped, damaged, left outdoors, or come in contact with water. It must be repaired by the manufacturer or its service agent in order to avoid a hazard.

22. Turn OFF the power switch before cleaning or maintaining the Appliance.

23. The plug m ust be rem ove d fro m the rece ptacle before cleaning or maintaining the Charging Dock.

24. Remove the Appliance from the Charging Dock, and turn OFF the power switch to the Appliance before removing the battery for disposal of the Appliance.

25. The battery must be removed and discarded according to local laws and regulations before disposal of the Appliance.

26. Please dispose of used batteries according to local laws and regulations.

27. Do not incinerate the Appliance even if it is severely damaged.

28. When not using the Charging Dock for a long period of time, please unplug it.

29. The Appliance must be used in accordance with the directions in this Instruction Manual. ECOVACS ROBOTICS cannot be held liable or responsible for any damages or injuries caused by improper use.

30. The robot contains batteries that are only replaceable by skilled persons. To replace or remove the battery, please contact Customer Service.

31. If the robot will not be used for a long time, fully charge the robot and power OFF for storage and unplug the Charging Dock.

32. WARNING:

For the purposes of recharging the battery, only

use the detachable supply unit CH1465A provided with this appliance.

1. Important Safety Instructions

Correct Disposal of this Product

This marking indicates that this product should not be disposed of with other household waste throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To recycle your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can safely recycle this product.

For EU Countries

33. The Remote Control pre-installs two non-rechargeable AAA batteries. To replace the battery of the Remote Control, please turn over the Remote Control, press and remove its Battery Cover. Remove the batteries, and insert the new batteries with the correct polarity. Reassemble the Battery Cover.

34. Non-rechargeable batteries are not to be recharged.

35. Different types of batteries or new and used batteries are not to be mixed.

36. Batteries of the Remote Control are to be inserted with the correct polarity.

37. Exhausted batteries are to be removed from the Appliance and safely disposed of.

38. If the Remote Control is to be stored unused for a long period, the batteries should be removed.

39. The supply terminals are not to be short-circuited.

1. Important Safety Instructions

2.1 Package Contents

Robot

Sponge Filter and

Main Brush Option Battery Pack

Cleaning Cloths

Advanced Wet/Dry

Reservoir

Charging Dock Remote Control Instruction Manual+

Quick Start Guide

Model DB3G.21

Working Voltage 12V DC Rated Power 40W

Battery Model DN700-BYD

Ni-MH 12 V DC,

3000 mAh

Charging Dock Model CH1465A

Rated Input Voltage 100-240V AC Rated Output Voltage

20V DC

Rated Output Current 1A Rated Power 20W

Remote Control Model RC1507

Remote Control Battery Model

AAA

Remote Control Battery Input Voltage

1.5V DC

Remote Control working voltage

3V DC

Frequency bands 2412-2472MHz

Maximum RF power transmitted in the frequency band

Max PA output power at 72.2 Mbps: 17.5 dBm

Max PA output power in 11b mode: 21.5 dBm

Measuring Cup

2.3 Product Diagram

Robot

1. Top Cover

2. Dust Bin

3. AUTO Mode Button

4. Anti-Collision Sensors

5. Anti-Drop Sensors

6. Charging Contacts

7. Main Brush

8. Driving Wheels

9. Universal Wheel

10. Battery Pack

11. Side Brushes

12. Advanced Wet/Dry Reservoir Slots

13. Multi-Function Cleaning Tool

15. Infrared Receiver for the Remote Control

13 1514

9 10 11

Charging Dock

1. Infrared Signal Generators

2. Charging Dock Pins

1. AUTO Mode Button

2. Wi-Fi Indicator Light

Control Panel

Remote Control

1. LCD Screen

2. Return to Charger Mode Button

3. AUTO Mode Button

4. Direction Control Buttons

5. START/PAUSE Button

6. Time Scheduling Button

7. Set Current Time Button

8. Spot Cleaning Mode Button

9. Intensive Cleaning Mode Button

10. Edge Cleaning Mode Button

11. Network Setup Button

12. Infrared Emitter

Dust Bin

Advanced Wet/Dry Reservoir

1. Dust Bin Handle

2. Dust Bin Lock

3. Filter Net

4. Sponge Filter

6. Dust Bin Cover

1. Advanced Wet/Dry Cleaning Cloth

2. Advanced Wet/Dry Reservoir

3. Water Inlet

4 5

2 3

3.1 Notes Before Cleaning

Before operating DEEBOT, take a few moments to survey the area to be cleaned and remove any obstacles.

Remove power cords and small objects from

Ple ase be aware t hat the ro bot needs at

furniture without complications.

The product is not suitable for use on long-pile carpet. Before using the product near an area rug or on a short-pile area rug with tasseled edg es, ple ase fold area ru g edges under themselves.

If there is a step or stairs in the cleaning area, please operate DEEBOT to ensure its AntiDrop Sensors can detect the drop off. It may be necessary to place a physical barrier at the edge of the drop off to keep the unit from falling over the edge.

3. Operating and Programming

3.2 Quick Start

Charging Dock Placement

Place the Ch ar ging Dock on a le ve l floor surfac e aga inst the w all with the base perpendicular to the ground. Keep

sides of the charger clear of objects and

Plug the Charging Dock in.

Install the Battery Pack

Place the Battery Pack into the battery slot on the bottom of DEEBOT. Press the Battery Pack into the slot until it clicks.

Install Side Brushes

Attach Sid e Brushes to the bottom of DEEBOT by pressing a brush into each slot with the matching color until it clicks.

Power ON

Press and hold the bu tto n on the robot. DEEBOT is powered ON when the

glows a continuous BLUE.

3. Operating and Programming

Remove the Advanced Wet/Dry Reservoir before charging DEEBOT.

Pla ce DE EBO T o n the Char ging D ock ma king su re the C harging Con ta cts on DEEBOT and the Charging Dock Pins make a connection.

Charge DEEBOT for at least 4 hours before

Charge DEEBOT

button blinks when DEEBOT is charging and stops glowing when DEEBOT is fully charged.

Attach a Cleaning Cloth, if Desired

To use DEEBOT’s Optional Advanced Mopping System, attach the provided Cleaning Cloth.

When using the optional mopping feature, fold area rug edges under themselves so DEEBOT will

avoid the rug.

* Please see section 3.5 Optional Advanced Wet/Dry Mopping System for complete instructions.

Pause DEEBOT by pressing the button on DEEBOT or the START/PAUSE Button on the Remote Control.

The AUTO Mode Button on the robot's Control Panel stops glowing when the robot is paused for

more than 10 minutes. Press AUTO Mode Button on the robot to wake up the robot, or press any button on the Remote Control to start the DEEBOT immediately.

Pause

Start

Press the button on DEEBOT or the AUTO Mode Button on the Remote Control. DEEBOT starts to work immediately in AUTO Cleaning Mode.

To choose another Cleaning Mode, please refer to section 3.3 Cleaning Mode Selection for details.

DEEBOT can be directed using the Direction Control Buttons on the Remote Control or App

when Paused.

3. Operating and Programming

Pause DEEBOT. Press and hold the button on the robot. DEEBOT is powered OFF when the

button stops glowing.

When DEEBOT is not cleaning, it is suggested

to keep it powered ON and charging instead of powered OFF.

For models with app-connectivity, various functions can be performed using the ECOVACS App.

To start AUTO Cleaning Mode, press

the AUTO Mode Button on the robot.

9 Power OFF

3.3 Cleaning Mode Selection

modes are selected using the Remote Control.

AUTO Cleaning Mode

This is the most commonly used mode. In AUTO Cleaning Mode, DEEBOT cleans in a straight line and changes direction when it meets an obstacle.

Intensive Cleaning Mode

This mode is good for aggressive cleaning or for extremely dirty or dusty floors. To start Intensive Cleaning, press the Intensive Cleaning Button on the Remote Control. In this mode, DEEBOT follows the same cleaning pattern as Automatic Cleaning Mode , but with stronger suc tion power and higher Main Brush rotating speed and performs a more thorough cleaning.

Spot Cleaning Mode

(2-5 minutes)

This mode is applicable for an area of highly concentrated dirt or dust. In Spot C leaning Mode, DEEBOT focuses on a specific area to clean. DEEBOT cleans the area in a spiral pattern and stops when it comp letes Spot Cleaning.

To start Spot Cleaning Mode, press the Spot Mode Button on the Remote Control, or on the App main screen.

This mode is good for cleaning the edges and corners of a room. To start Edge Cleaning Mode, press the Edge Cleaning Mode Button on the Remote Control. In Edge Cleaning Mode,

Edge Cleaning Mode

Return to Charger Mode

Wh en battery power gets low, DEE BO T automatically switches to Return to Charger Mode and returns to the Charging Dock to recharge itself.

DEEBOT can also be sent back to the Charging

Dock at any time by pressing the Return to Charger Button on the Remote Control.

3. Operating and Programming

Set the Current Time of Day1

All scheduled cleanings are performed in AUTO Cleaning Mode.

The Remote Control uses a 12-hour clock with “AM” and “PM” indicators.

3.4 Programming the Robot

DEEBOT has a Time Scheduling function. DEEBOT can be programmed to automatically clean

time of day and the cleaning times are scheduled using the Remote Control.

Press butt on on the Remote Con trol to

Press the up and do wn Dire ction Control

Buttons to adjust “hour” and “minute” number. Press the left and right Direction Control Buttons

to switch between “hour” and “minute.”

Press button on the Remote Control and the

Control LCD Screen.

3. Operating and Programming

Press button on the Remote Control and the

Control Screen.

Press butt on on the Remote Con trol to confirm and save the schedul ed cleaning time. DEEBOT emits two beeps. DEEBOT automatically cleans at the scheduled cleaning time every day.

To cancel the scheduled cleaning time, press and hold button fo r 3 second s until disappears fro m the Remote Control LED Screen and the robot emits three beeps. The scheduled cleaning time is cancelled.

Press the up and dow n Direction Control

Buttons to adjust “hour” and “minute” number. Press the left and right Direction Control Buttons

to switch between “hour” and “minute.”

Schedule the Cleaning Time using Remote Control

Cancel Scheduled Cleaning Time using Remote Control

DEEBOT has an Optional Advanced Mopping System using an Advanced Wet/Dry Cleaning Cloth attached to a proprie tar y Ad van ced Wet /Dr y Rese rvo ir. The washabl e/reusable

* Do not use the mopping system on carpet. * When using the mopping system, fold area rug edges under themselves so DEEBOT will avoid

the rug.

* When using the mopping system, do not stop the robot and allow it to stand still. This prevents

* Remove the Advanced Wet/Dry Reservoir before charging DEEBOT.

3.5 Optional Advanced Wet/Dry Mopping System

Attach Advanced Wet/Dry Cleaning Cloth

Attach the Advanced Wet/Dry Cleaning Cloth to the Advanced Wet/Dry Reservoir.

Fill the provided Measuring Cup with water. Open the lid of the Water Inlet on the Advanced Wet/Dry Reservoir and slowly pour water from the Measuring Cup into the Reservoir. Close the Water Inlet lid.

Add Water to the Advanced Wet/Dry Reservoir

Before adding water to the Advanced Wet/Dry Reservoir, remove the Advanced Wet/Dry Reservoir from the bottom of the robot.

3. Operating and Programming

Start

Select the desired Cleaning Mode. D EEBOT sweeps, lifts, vacuums, mops and dries in the selected mode.

Atta ch the Advanc ed Wet/Dry Rese rvoir to the bottom of the robot. Insert the tabs on the Advanced Wet/Dry Reservo ir into th e Advanced Wet/Dry Reservoir Slots on the bottom of the robot until you hear a click.

Remove

After DEEBOT finishes cleaning, remove the Advanced Wet/Dry Reservoir from DEEBOT, empty any remaining water from the Reservoir, and remove the Advanced Wet/Dry Cleaning Cloth.

3.6 Alarm Indicator and Sounds

Alarm Sound Problems Solution

One Beep Driving Wheel Malfunction

Check Driving Wheels for tangled hair or debris and clean as described in section 4 Maintenance.

Three Beeps

Driving Wheel Malfunction

Turn over the robot. Press Driving Wheels to check for a clicking sound. If they do not click, please contact Customer Service.

DEEBOT gets into trouble while working and stops

Manually remove the obstacles and restart DEEBOT.

Four Beeps Dust Bin Malfunction

Remove the Dust Bin and re-install it properly. If the robot still emits the alarm, please contact Customer Service.

Five Beeps Low Battery

Manually place the robot on the Charging Dock to charge.

Six Beeps Side Brush Malfunction

Check Side Brushes for tangled hair or debris and clean as described in section 4 Maintenance.

Seven Beeps

Anti-Drop Sensor Malfunction

Check Anti-Drop Sensors for dust and clean as described in section 4 Maintenance.

If DEEBOT detects a problem a nd needs your assistance, it emits alarm beeps and the AUTO Mode Button flashes RED.

3. Operating and Programming

Open DEEBOT’s Top Cover and remove the Dust Bin. Open the Dust Bin Cover and empty the Dust Bin.

4.1 Dust Bin and Filters

Rinse the Sponge Filter, Dust Bin and Filter Net under running water.

Dry the Sponge Filter, Dust Bin and Filter Net completely before reinstalling.

Before performing cleaning and maintenance, power OFF DEEBOT and unplug the Charging Dock.

4. Maintenance

Cleaning the Advanced Wet/Dry Cleaning Cloth

Cleaning the Advanced Wet/Dry Reservoir

If the mopping system was used, remove the Advanced Wet/Dry Reservoir from the bottom of DEEBOT and remove the Cleaning Cloth.

Empty any remaining water from the Reservoir.

If the mopping system was used, remove the Advanced Wet/Dry Reservoir from the bottom of DEEBOT.

Empty any remaining water from the Reservoir and set out to dry.

Wipe the outside of the Advanced Wet/Dry Reservoir with a dry cloth.

4.2 Advanced Wet/Dry Cleaning Cloth, Advanced Wet/Dry Reservoir

Cleaning the Main Brush

Turn the robot over. Push both buttons on the Main Brush Cover and remove it.

Remove the Main Brush.

Use the Multi-Function Cleaning Tool to cut off and remove any hair tangled around the Main Brush.

4.3 Main Brush and Side Brushes

Cleaning the Side Brushes

Remove any hair or debris tangled around the Side Brushes with the provided Multi-Function Cleaning Tool. Remove the Side Brushes and wipe the Side Brushes and their slots with a clean cloth.

A Multi-Functio n Cleaning Tool is provided for easy main tenan ce. Handle with care, this

cleaning tool has sharp edges.

4. Maintenance

Wipe the Charging Contacts and Charging Dock Pins with the brush of the Multi-Function Cleaning Tool or a dry clean cloth to maintain their effectiveness.

4.4 Other Components

Wipe the Anti-Drop Sensors with the brush or the felt side of the Multi-Function Cleaning Tool to maintain their effectiveness.

Use the Multi-Function Cleaning Tool to cut off and remove any hair tangled around the Universal Wheel.

4.5 Regular Maintenance

To keep DEEBOT running at peak performance, perform the maintenance and replacement according to the following frequency. A multi-Function Cleaning Tool is provided for easy maintenance. Handle with care, this cleaning tool has sharp edges.

Not e: ECOVACS manufactur es various replacement parts and assem blies. Pl ease contact Customer Service for more information on replacement parts.

Robot Part Maintenance Frequency Replacement Frequency

Cleaning Cloth After each use Every 50 washings

Dust Bin

Advanced Wet/Dry Reservoir

After each use

Side brush Once every 2 weeks Every 3-6 months

Main Brush Once per week Every 6-12 months

Filter

Once per week (twice per week

Every 4-6 months

Universal Wheel

Anti-Drop Sensors

Charging Contacts

Charging Dock Pins

Once per week

4. Maintenance

5. Troubleshooting

Please use this chart to troubleshoot common problems using DEEBOT.

No. Malfunction Possible Causes Solutions

DEEBOT will not charge.

DEEBOT is not powered ON.

Press and hold AUTO Mode Button on DEEBOT to power ON.

DEEBOT has not made a connection with the Charging Dock.

Be sure that DEEBOT’s Charging Contacts have made a connection with the Charging Dock Pins. You may move the robot manually to make the connection if necessary.

Charging Dock is unplugged while DEEBOT is powered ON, which causes battery consumption.

Plug in the Charging Dock and ensure DEEBOT is powered ON. Keep DEEBOT on the Charging Dock to make sure it has a full battery to work at any time.

The battery is completely discharged.

Re-activate the battery. Place DEEBOT on the Charging Dock by hand, remove after charging for 3 minutes, repeat 3 times; then charge normally.

DEEBOT gets into trouble while working and stops.

DEEBOT is tangled with

(electrical cords, drooping

DEEBOT will try various ways to get itself out of trouble. If it is unsuccessful, manually remove the obstacles and restart.

Side Brush is stuck or the rotation speed of the Side Brush decreases.

Remove the debris tangled around the Side Brush. If the Side Brush still rotates slowly, contact Customer Service.

Main Brush is stuck or the rotation speed of the Main Brush decreases.

Remove the debris tangled around the Main Brush with the provided Multi-Function Cleaning Tool. If the Main Brush still rotates slowly, contact Customer Service.

DEEBOT returns to the Charging Dock

ning.

When battery power gets low, DEEBOT automatically switches to Return to Charger Mode and returns to the Charging Dock to recharge itself.

This is normal. No solution necessary.

Working time varies

room complexity and the selected Cleaning Mode.

This is normal. No solution necessary.

5. Troubleshooting

No. Malfunction Possible Causes Solutions

DEEBOT will not clean automatically at scheduled time.

Time Scheduling function is cancelled.

Set Time Scheduling function as described in section 3.4.

DEEBOT is powered OFF. Power ON DEEBOT.

The robot’s battery is low.

Keep DEEBOT powered ON and on the Charging Dock to make sure it has a full battery to work at any time.

The robot’s components are tangled with debris.

Power OFF DEEBOT, clean the Dust Bin, and invert the robot. Clean Side Brushes and the Main Brush as described in section 4.

Remote Control failure (effective control range of Remote Control is

The batteries in the Remote Control need to be replaced.

Replace with new batteries making sure they are installed correctly.

DEEBOT is powered OFF or DEEBOT’s battery is low.

Make sure DEEBOT is powered ON and fully charged.

The infrared signal cannot be transmitted because the Infrared Emitter on the Remote Control or DEEBOT’s Infrared Receiver on DEEBOT is dirty.

Use a dry cloth or the Multi-Function Cleaning Tool to wipe the Infrared Emitter on Remote Control and the Infrared Receiver on DEEBOT.

There is other equipment interfering with the infrared signal to DEEBOT.

Avoid using the Remote Control near other equipment using infrared signals.

ECOVACS DB3G.21 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual