Dlink DGL-5500 User Manual
Version 1.0 | August 14, 2013
User Manual
Gaming Router
AC1300
DGL-5500
Preface
D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any
person or organization of such revisions or changes.
Manual Revisions
Revision Date Description
1.0 August 14, 2013 • Initial release for Revision A1 (based on Firmware v1.01 B5)
Trademarks
D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United
States or other countries. All other company or product names mentioned herein are trademarks or registered trademarks of
their respective companies.
Copyright © 2013 by D-Link Systems, Inc.
All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission
from D-Link Systems, Inc.
iD-Link DGL-5500 User Manual
Table of Contents
Table of Contents
Preface ................................................................................. i
Manual Revisions ........................................................................... i
Trademarks ...................................................................................... i
Product Overview .............................................................. 1
Package Contents .........................................................................1
System Requirements ................................................................. 2
Introduction ................................................................................... 3
Hardware Overview ..................................................................... 4
Connections ........................................................................... 4
LEDs ........................................................................................... 5
Installation ......................................................................... 6
Before you Begin ...........................................................................6
Wireless Installation Considerations ......................................7
Connect to your Network .......................................................... 8
Connect to an Existing Router ...............................................11
Conguration ................................................................... 13
Quick Setup Wizard ....................................................................14
Web-based Conguration Utility ..........................................19
My Network ..........................................................................20
Active Devices .................................................................20
Priorities ............................................................................22
Setup .......................................................................................23
Static (assigned by ISP) ................................................24
Dynamic (Cable) .............................................................25
PPPoE (DSL) ......................................................................26
Internet Connection Setup Wizard ..........................27
Wireless Settings ............................................................31
802.11n/g (2.4GHz) ..................................................31
802.11ac/n/a (5GHz) ...............................................32
Wireless Security ............................................................33
What is WPA? .............................................................33
WPA/WPA2-Personal (PSK) ...................................34
Congure WPA/WPA2-Enterprise (RADIUS) ....35
Network Settings ...........................................................36
Router Settings .........................................................36
DHCP Server Settings .............................................37
DHCP Reservation .................................................... 39
StreamBoost ....................................................................40
Advanced ...............................................................................41
Server .................................................................................41
Virtual Server .............................................................42
Port Forwarding........................................................43
Firewall Settings .............................................................44
Filter ....................................................................................45
Access Control ...........................................................45
Access Control Wizard ............................................45
Inbound Filter ............................................................48
MAC Filtering Rules .................................................49
Web Filtering Rules ..................................................50
DMZ ....................................................................................51
Schedules .........................................................................52
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Table of Contents
Maintenance .........................................................................53
Admin.................................................................................53
Time ....................................................................................54
System ...............................................................................55
Firmware Upgrade ...................................................55
Status ......................................................................................56
Device Info .......................................................................56
Logs.....................................................................................57
Statistics ............................................................................58
Usage in Time ............................................................58
Usage by Data ...........................................................59
Activity Tracker ..........................................................60
Connect a Wireless Client to your Router ......................61
WPS Button ...................................................................................61
Windows® 8 ...................................................................................62
Windows® 7 ...................................................................................64
WPA/WPA2 ............................................................................64
WPS ..........................................................................................67
Wireless Basics .................................................................82
What is Wireless? .........................................................................83
Tips ...................................................................................................85
Wireless Modes ............................................................................86
Networking Basics ........................................................... 87
Check your IP address ...............................................................87
Windows® 8 Users ...............................................................87
Windows® 7/Vista® Users..................................................87
Windows® XP Users ............................................................87
Statically Assign an IP Address ..............................................88
Windows® 8 Users ...............................................................88
Windows® 7/ Vista® Users .................................................89
Windows® XP Users ............................................................90
Technical Specications ..................................................91
Contacting Technical Support ........................................92
GPL Code Statement........................................................93
Windows Vista® ............................................................................71
WPA/WPA2 ............................................................................72
WPS/WCN 2.0 .......................................................................74
Windows® XP ................................................................................75
WPA/WPA2 ............................................................................76
Troubleshooting .............................................................. 78
Reset Router/Forgot Password ..............................................79
Warranty ......................................................................... 105
Registration ...................................................................112
iiiD-Link DGL-5500 User Manual
Section 1 - Product Overview
DGL-5500 Gaming Router
Power Adapter
Ethernet Cable
Product Overview
Package Contents
Wi-Fi Conguration Card
Quick Install Guide
If any of the above items are missing, please contact your reseller.
Note: Using a power supply with a dierent voltage rating than the one included with the DGL-5500 will cause damage and void the warranty
for this product.
1D-Link DGL-5500 User Manual
Section 1 - Product Overview
Network Requirements • An Ethernet-based broadband modem
Web-based Conguration
Utility Requirements
System Requirements
Computer with the following:
• Windows®, Macintosh, or Linux-based operating system
• An installed Ethernet adapter or wireless adapter
Supported Browsers:
• Internet Explorer 7 or higher
• Firefox
• Safari 4 or higher
• Chrome
Windows® Users: Make sure you have the latest version of Java
installed. Visit www.java.com to download the latest version.
2D-Link DGL-5500 User Manual
Section 1 - Product Overview
Introduction
The DGL-5500 Wireless AC1300 Gaming Router provides revolutionary Gigabit 802.11ac wireless speed - up to 1300Mbps – for
awless HD video streaming to multiple devices.
The integrated StreamBoost QoS engine intelligently prioritizes bandwidth to make lag and buering a thing of the past.
StreamBoost manages your connection automatically, and gives you the power to manually route more bandwidth to a
specic activity – or even to a specic device -- intuitively creating optimal allocation. That means lag free gaming, crystal clear
FaceTime® calls, and ultra smooth HD streaming.
What does Wireless AC mean for your home network? Flawless HD video streaming, faster gaming, and lag-free Skype™ and
Facetime® calls, all with less Wi-Fi interference for smooth, lightning-fast performance. And while your home gains all the
cutting-edge benets of AC, the Wireless AC1300 Dual Band Gigabit Cloud Router is also compatible with all of your current
Wireless N products. And with four Gigabit ports, you can give your media players and gaming consoles more speed than you
dreamed possible.
The DDGL-5500 router delivers Dual Band Technology for intelligent, versatile, interference-free bandwidth. Check your email
and surf the Internet on the 2.4GHz band; or game, make Skype™ calls and stream HD movies to multiple devices using the
cleaner, interference-free 5GHz band. Whatever you like to do online, Dual Band has you covered.
* Maximum wireless signal rate derived from IEEE Standard 802.11ac (draft), 802.11a, 802.11g, and 802.11n specications. Actual data throughput will vary. Network conditions
and environmental factors, including volume of network trac, building materials and construction, and network overhead, lower actual data throughput rate. Environmental
conditions will adversely aect wireless signal range.
3D-Link DGL-5500 User Manual
Section 1 - Product Overview
Hardware Overview
Connections
1
2
3
4
7
5
6
1 USB Port Connect a USB printer to share on your network.
2 WPS Button Press to start the WPS process. The Power LED will start to blink.
3 LAN Ports (1-4) Connect Ethernet devices such as computers, switches, and game consoles.
4 Internet Port Connect your broadband modem to this port using an Ethernet cable.
5 Power Button Press to power the router on and o.
6 Power Port Connect the supplied power adapter.
7 Reset Button Press and hold the reset button with a paper clip for six seconds to reset the router to the factory default settings.
4D-Link DGL-5500 User Manual
Section 1 - Product Overview
Hardware Overview
LEDs
1
1 Power LED
2 Internet LED
2
A solid green light indicates a proper connection to the power supply. The light will be solid orange during boot-up
and will blink green during the WPS process.
A solid green light indicates a connection to the Internet port. If the LED is orange, the connection is good but
the router cannot connect to the Internet.
5D-Link DGL-5500 User Manual
Section 2 - Installation
Installation
This section will walk you through the installation process. Placement of the router is very important. Do not place the router
in an enclosed area such as a closet, cabinet, or in the attic or garage.
Before you Begin
• Users with DSL providers - If you are using a PPPoE connection, you will need your PPPoE user name and password.
If you do not have this information, contact your Internet provider. Do not proceed until you have this information.
• Users with Cable providers - Make sure you unplug the power to your modem. In some cases, you may need to turn
it o for up to 5 minutes.
• Advanced Users - If your ISP provided you with a modem/router combo, you will need to set it to “bridge” mode so
the DGL-5500 router can work properly. Please contact your ISP or refer to the user manual for your modem/router
device.
6D-Link DGL-5500 User Manual
Section 2 - Installation
Wireless Installation Considerations
The D-Link wireless router lets you access your network using a wireless connection from virtually anywhere within the
operating range of your wireless network. Keep in mind, however, that the number, thickness and location of walls, ceilings,
or other objects that the wireless signals must pass through, may limit the range. Typical ranges vary depending on the types
of materials and background RF (radio frequency) noise in your home or business. The key to maximizing wireless range is to
follow these basic guidelines:
1. Keep the number of walls and ceilings between the D-Link router and other network devices to a minimum each wall or ceiling can reduce your adapter’s range from 3-90 feet (1-30 meters.) Position your devices so that
the number of walls or ceilings is minimized.
2. Be aware of the direct line between network devices. A wall that is 1.5 feet thick (.5 meters), at a 45-degree angle
appears to be almost 3 feet (1 meter) thick. At a 2-degree angle it looks over 42 feet (14 meters) thick! Position
devices so that the signal will travel straight through a wall or ceiling (instead of at an angle) for better reception.
3. Building Materials make a dierence. A solid metal door or aluminum studs may have a negative eect on range.
Try to position access points, wireless routers, and computers so that the signal passes through drywall or open
doorways. Materials and objects such as glass, steel, metal, walls with insulation, water (sh tanks), mirrors, le
cabinets, brick, and concrete will degrade your wireless signal.
4. Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF
noise.
5. If you are using 2.4GHz cordless phones or X-10 (wireless products such as ceiling fans, lights, and home security
systems), your wireless connection may degrade dramatically or drop completely. Make sure your 2.4GHz phone
base is as far away from your wireless devices as possible. The base transmits a signal even if the phone in not
in use.
7D-Link DGL-5500 User Manual
Section 2 - Installation
Connect to your Network
1. Turn o and unplug your DSL or Cable modem. This is required.
2. Connect an Ethernet cable from the Internet port of the router to the Ethernet port on your DSL or Cable modem.
Modem
Ethernet Port
Modem
Ethernet Cable
USB
WPS
1
2
LAN
3
4
INTERNET
POWER
2A
12V
DGL-5500
Internet Port (yellow)
8D-Link DGL-5500 User Manual
Section 2 - Installation
3. Connect another Ethernet cable from the Ethernet port on your computer to one of the LAN ports on the router.
USB
WPS
1
2
LAN
3
4
INTERNET
POWER
2A
12V
Ethernet Cable
Computer
DGL-5500
4. Plug the power back into your DSL or Cable modem. Please wait about one minute before continuing.
Modem
USB
WPS
1
2
LAN
3
4
INTERNET
POWER
2A
12V
DGL-5500
Computer
9D-Link DGL-5500 User Manual
Section 2 - Installation
5. Plug the power adapter into your router and connect to an available power outlet or surge protector. If the
Power LED does not light up, press the Power button on the back of the router.
USB
WPS
1
2
LAN
3
4
INTERNET
POWER
12V
2A
Power Button
Computer
Modem
DGL-5500
6. After the router has powered up, verify that the power (green) and Internet (orange or green) LEDs are both lit.
Please skip to page 18 to congure your router and use the manual setup procedure to congure your network
and wireless settings. If you did not connect to the Internet, use the D-Link Setup Wizard (refer to page 14).
10D-Link DGL-5500 User Manual
Section 2 - Installation
Connect to an Existing Router
Note: It is strongly recommended to replace your existing router with the DGL-5500 instead of using both. If your modem is a combo
router, you may want to contact your ISP or refer to the manufacturer’s user guide to put the router into Bridge mode, which will ‘turn
o’ the router (NAT) functions.
If you are connecting the DGL-5500 router to an existing router to use as a wireless access point and/or switch, you will have
to do the following to the DGL-5500 before connecting it to your network:
• Disable UPnP
• Disable DHCP
• Change the LAN IP address to an available address on your network. The LAN ports on the router cannot accept
a DHCP address from your other router.
To connect to another router, please follow the steps below:
1. Plug the power into the router. Connect one of your computers to the router (LAN port) using an Ethernet cable. Make sure
your IP address on the computer is 192.168.0.xxx (where xxx is between 2 and 254). Please see the Networking Basics
section for more information. If you need to change the settings, write down your existing settings before making any
changes. In most cases, your computer should be set to receive an IP address automatically in which case you will not have
to do anything to your computer.
2. Open a web browser, enter http://192.168.0.1 (or http://dlinkrouter.local./) and press Enter. When the login window
appears, set the user name to Admin and leave the password box empty. Click Log In to continue.
3. Click on Advanced and then click Firewall Settings. Uncheck the Enable UPnP checkbox. Click Save Settings to continue
and then click Restart Later.
™
4. Click Setup and then click Network Settings. Uncheck the Enable DHCP Server checkbox. Click Save Settings to continue.
11D-Link DGL-5500 User Manual
Section 2 - Installation
5. Under Router Settings, enter an available IP address and the subnet mask of your network. Click Save Settings to save your
settings and then click Restart Now. You will need to use this new IP address to access the conguration utility of the router
in the future. Close the browser and change your computer’s IP settings back to the original values as in Step 1.
6. Disconnect the Ethernet cable from the router and reconnect your computer to your network.
7. Connect an Ethernet cable in one of the LAN ports of the router and connect it to your other router. Do not plug anything
into the Internet (WAN) port of the D-Link router.
8. You may now use the other three LAN ports to connect other Ethernet devices and computers. To congure your wireless
network, open a web browser and enter the IP address you assigned to the router. Refer to the Conguration section for
more information on setting up your wireless network.
12D-Link DGL-5500 User Manual
Section 2 - Installation
Conguration
There are several dierent ways you can congure your router to connect to the Internet and connect to your clients:
• D-Link Setup Wizard - This wizard will launch when you log into the router for the rst time. Refer to the next page.
• Manual Setup - Log into the router and manually congure your router (advanced users only). Refer to page 19.
13D-Link DGL-5500 User Manual
Section 3 - Conguration
Quick Setup Wizard
If this is your rst time installing the router, launch your web
browser (e.g., Internet Explorer, Firefox, Safari, and Chrome), and
enter http://dlinkrouter.local./ or the router’s IP address (default
is 192.168.0.1).
If this is your rst time logging into the router, this wizard will
start automatically.
Note: If you are directed to the login screen, you have a dynamic
connection, and the Internet LED is green, you should be connected
to the Internet and do not need to continue.
Click Next to continue.
Please wait while your router detects your internet connection type.
If the router detects your Internet connection, you may need to enter
your ISP information such as username and password. (See instructions
on page 16 for PPPoE and Static IP).
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Section 3 - Conguration
If the router does not detect a valid Ethernet connection from the
Internet port, this screen will appear. Connect your broadband modem
to the Internet port and then click Connect.
If the router detects an Ethernet connection but does not detect the type
of Internet connection you have, this screen will appear. Click Guide me
through the Internet Connection Settings to display a list of connection
types to choose from.
Select your Internet connection type. You can select Username /
Password Connection (PPPoE) if you are using a PPPoE connection
(common with DSL), or select Static IP Address Connection if your IP
settings are supplied to you by your ISP.
Click Next to continue.
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Section 3 - Conguration
If the router detected or you selected PPPoE, enter your PPPoE username
and password and click Next to continue.
Note: Make sure to remove your PPPoE software from your computer. The
software is no longer needed and will not work through a router.
If the router detected or you selected Static, enter the IP and DNS settings
supplied by your ISP. Click Next to continue.
Click either I want automatic StreamBoost updates or I decline automatic
StreamBoost updates. Click Next to continue.
16D-Link DGL-5500 User Manual
Section 3 - Conguration
You can keep the Enable Auto Bandwidth Estimation box checked to
auto-detect your bandwidth or uncheck it to manually enter your download
and upload speeds. Click the Test Bandwidth button rst so the router can
detect your speeds. After processing is completed, click Next to continue.
In order to secure your router, please enter a new password. Check the
Enable Graphical Authentication box to enable CAPTCHA authentication
for added security. Click Save to continue.
Enter a Wi-Fi Network Name (SSID) and Wi-Fi Password for both the 2.4GHz
and 5GHz bands. Click Next to continue.
17D-Link DGL-5500 User Manual
Section 3 - Conguration
Click Connect to nish your router setup.
If you want to create a bookmark to the router, click OK. Click Cancel if
you do not want to create a bookmark.
18D-Link DGL-5500 User Manual
Section 3 - Conguration
Web-based Conguration Utility
Open a web browser (e.g., Internet Explorer, Chrome, Firefox , or Safari)
and enter http://dlinkrouter.local./ or http://192.168.0.1.
Enter your password and click Login.
Note: If you did not create a password with the Setup
Wizard, leave the password blank by default.
The My Network page will have a graphical layout of your
network. Note that devices connected to the router must
be transmitting/receiving data to show up. You can click
on any of the devices for more information such as IP
address, MAC address, and data statistics.
Note: You cannot edit the names or icon images.
19D-Link DGL-5500 User Manual
Section 3 - Conguration
My Network
Active Devices
The My Network page will display a graphical diagram of your local network. You can click on the device icon to display more
information (refer to the next page). Note that devices may not show up until they transmit data.
20D-Link DGL-5500 User Manual
Section 3 - Conguration
When you click on a device more information will appear. Below is an example of the ‘Gaming’ computer shown in the diagram
on the previous page.
21D-Link DGL-5500 User Manual
Section 3 - Conguration
Priorities
You can select the priority of each device on your local network. Click the up arrow to move the item higher in the priority list
or the down arrow to lower the priority.
22D-Link DGL-5500 User Manual
Section 3 - Conguration
Setup
If you want to congure your router to connect to the Internet using
the wizard, click Internet Connection Setup. Please refer to page 27.
Click Manual Internet Connection Setup to configure your
connection manually. (Instructions for manual setup begin below.)
The next few pages will explain each of the ISP connection types. You can select the type from the My Internet Connection is
drop-down menu.
23D-Link DGL-5500 User Manual
Section 3 - Conguration
Manual Internet Setup
Static (assigned by ISP)
Select Static IP if all the Internet port’s IP information is provided to you by your ISP. You will need to enter in the IP address, subnet mask, gateway
address, and DNS address(es) provided to you by your ISP.
My Internet Connection:
IP Address:
Subnet Mask:
Default Gateway:
DNS Servers:
MTU:
MAC Address:
Select Static IP to manually enter the IP settings supplied by
your ISP.
Enter the IP address assigned by your ISP.
Enter the Subnet Mask assigned by your ISP.
Enter the Gateway assigned by your ISP.
The DNS server information will be supplied by your ISP
(Internet Service Provider.)
Maximum Transmission Unit - you may need to change the
MTU for optimal performance with your specic ISP. 1500 is
the default MTU.
The default MAC Address is set to the Internet port’s physical
interface MAC address on the Broadband Router. It is not
recommended that you change the default MAC address unless
required by your ISP. You can use the Copy Your PC’s MAC
Address button to replace the Internet port’s MAC address
with the MAC address of your Ethernet card.
24D-Link DGL-5500 User Manual
Section 3 - Conguration
Internet Setup
Dynamic (Cable)
My Internet
Connection:
Host Name:
Use Unicasting:
Primary/Secondary
DNS Server:
MTU:
MAC Address:
Select Dynamic IP (DHCP) to obtain IP Address information
automatically from your ISP. Select this option if your ISP does not
give you any IP numbers to use. This option is commonly used for
cable and some DSL services.
The Host Name is optional but may be required by some ISPs.
Leave blank if you are not sure.
Check the box if you are having problems obtaining an IP address
from your ISP.
Enter the Primary and secondary DNS server IP addresses assigned
by your ISP. These addresses are usually obtained automatically
from your ISP. Leave blank if you did not specically receive these
from your ISP.
Maximum Transmission Unit - you may need to change the MTU
for optimal performance with your specic ISP. 1500 is the default
MTU.
The default MAC Address is set to the Internet port’s physical
interface MAC address on the router. It is not recommended that
you change the default MAC address unless required by your ISP.
You can use the Copy Your PC’s MAC Address button to replace
the Internet port’s MAC address with the MAC address of your
Ethernet card.
25D-Link DGL-5500 User Manual
Section 3 - Conguration
Internet Setup
PPPoE (DSL)
Choose PPPoE (Point to Point Protocol over Ethernet) if your ISP uses a PPPoE connection. Your ISP will provide you with a
username and password. This option is typically used for DSL services. Make sure to remove your PPPoE software from your
computer. The software is no longer needed and will not work through a router.
My Internet
Connection is:
Address Mode:
IP Address:
Username:
Password:
Service Name:
Reconnect
Mode:
Maximum Idle
Time:
DNS Servers:
Select PPPoE (Username/Password) from the drop-down menu.
Select Static IP if your ISP assigned you the IP address, subnet mask,
gateway, and DNS server addresses. In most cases, select Dynamic IP.
Enter the IP address (Static PPPoE only).
Enter your PPPoE user name.
Enter your PPPoE password and then retype the password in the next box.
Enter the ISP Service Name (optional).
Select either Always-on, On-Demand, or Manual.
Enter a maximum idle time during which the Internet connection is maintained during inactivity. To disable this feature, set the
Reconnect Mode to Always-on.
Enter the Primary and secondary DNS server IP addresses assigned by your ISP. These addresses are usually obtained automatically
from your ISP. Leave blank if you did not specically receive these from your ISP.
MTU:
MAC Address:
Maximum Transmission Unit - you may need to change the MTU for optimal performance with your specic ISP. 1492 is the default MTU.
The default MAC Address is set to the Internet port’s physical interface MAC address on the router. It is not recommended that you
change the default MAC address unless required by your ISP. You can use the Copy Your PC’s MAC Address button to replace the
Internet port’s MAC address with the MAC address of your Ethernet card.
26D-Link DGL-5500 User Manual
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