D-Link DCS-5000L Service Manual
Version 1.00 | 11/13/2015
User Manual
Pan & Tilt Wi-Fi Day/Night Camera
DCS-5000L
Manual Overview
D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any
person or organization of such revisions or changes. Information in this document may become obsolete as our services and
websites develop and change. Please refer to the www.mydlink.com website for the most current information.
Manual Revision
Revision Date Description
1.00 13 November, 2015 Initial A1 release
Trademarks
D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United
States or other countries. All other company or product names mentioned herein are trademarks or registered trademarks of
their respective companies.
Apple®, Apple logo®, Safari®, iPhone®, iPad®, iPod touch® and Macintosh® are trademarks of Apple Inc., registered in the U.S. and
other countries. App StoreSM is a service mark of Apple Inc. Chrome™ browser, Google Play™ and Android™ are trademarks of
Google Inc. Internet Explorer®, Windows® and the Windows logo are trademarks of the Microsoft group of companies.
Copyright © 2015 by D-Link Corporation, Inc. All rights reserved. This publication may not be reproduced, in whole or in part,
without prior expressed written permission from D-Link Corporation, Inc.
ErP Power Usage
This device is an Energy Related Product (ErP) designed to be always on. If it is not needed during certain periods of time, it
can be unplugged to save energy.
2D-Link DCS-5000L User Manual
Table of Contents
Table of Contents
Product Overview ..............................................................5
Package Contents .........................................................................5
System Requirements ................................................................. 6
Introduction ................................................................................... 7
Features ............................................................................................8
Hardware Overview ...................................................................10
Front View ..............................................................................10
Rear View ...............................................................................11
Installation ....................................................................... 12
Mobile App Setup ......................................................................13
mydlink Lite ..................................................................................14
Zero Conguration Setup ........................................................15
Camera Setup Wizard ................................................................18
Windows Users ....................................................................18
Mac Users...............................................................................19
Manual Hardware Installation ................................................20
Wireless Installation Considerations ....................................21
WPS - Push Button Setup .........................................................22
Mounting Instructions .............................................................. 23
mydlink ...........................................................................................25
Wizard .....................................................................................29
Internet Connection Setup Wizard ........................ 30
Network Setup .....................................................................32
Wireless Setup ......................................................................34
Dynamic DNS (DDNS) .......................................................35
Image Setup .........................................................................36
Video .......................................................................................37
Audio .......................................................................................38
Motion Detection ...............................................................39
Sound Detection .................................................................40
Mail ..........................................................................................41
FTP ............................................................................................44
Time and Date ......................................................................46
Day/Night Mode .................................................................47
Camera Control ...................................................................48
Maintenance ................................................................................50
Admin .....................................................................................50
System ....................................................................................52
Firmware Upgrade ..............................................................53
Status ..............................................................................................54
Device Info ............................................................................54
Conguration ................................................................... 26
Using the Web Conguration Interface ..............................26
Live Video ......................................................................................27
Setup ...............................................................................................29
Active User ............................................................................55
Help .........................................................................................56
Troubleshooting .............................................................. 57
3D-Link DCS-5000L User Manual
Table of Contents
Technical Specications ..................................................60
Regulatory Statements ...................................................62
4D-Link DCS-5000L User Manual
Section 1 - Product Overview
Package Contents
DCS-5000L Pan & Tilt Wi-Fi Day/Night Camera
Camera Base and Mounting Kit
CAT5 Ethernet Cable
If any of the above items are missing, please contact your reseller.
Micro-USB Power Adapter
Quick Install Guide
Quick Install Card
Note: Using a power supply with a dierent voltage than the one included with your product will cause damage and void the warranty for
this product.
5D-Link DCS-5000L User Manual
Section 1 - Product Overview
System Requirements
• 10/100 Ethernet network or a 802.11n/g wireless network
Network Requirements
Setup Wizard Requirements
Web-based Conguration Utility
Requirements
• An Internet connection
• A router connected to your broadband modem
Computer with the following:
• A PC with a wired connection to your router
• Windows® 10, 8 (32/64-bit), 7 (32/64-bit), Vista® (32/64-bit),
Mac OS®X 10.7 or above
Browser Requirements:
• Internet Explorer 8 or higher
• Firefox 12 or higher
• Safari 6 or higher
Note: Make sure you have the latest version of Java installed.
Visit www.java.com to download the latest version.
• Broadband Internet connection
Computer with:
mydlink Website Requirements
• Internet Explorer 8 or higher (ActiveX)
• Firefox 12 or higher
• Safari 6 or higher
• Chrome 20 or higher
6D-Link DCS-5000L User Manual
Section 1 - Product Overview
Introduction
Congratulations on your purchase of the DCS-5000L Pan & Tilt Wi-Fi Day/Night Camera. The DCS-5000L is a versatile and unique
solution for your home or small oce. Unlike a standard webcam, the DCS-5000L is a complete system with a built-in CPU,
web server, and wireless networking device that transmits high quality video images for security and surveillance. The pan/tilt
function allows the camera to patrol a wide area, while the built-in IR LEDs provide around-the-clock surveillance regardless
of the lighting conditions.
The DCS-5000L can be accessed remotely, and controlled from any PC/laptop over your local network or through the Internet
via a web browser. The simple installation and intuitive web-based interface oer easy integration with your Ethernet/Fast
Ethernet or 802.11 b/g/n wireless network. Wireless N technology gives you the freedom to place the DCS-5000L anywhere
within range of your existing wireless network. The DCS-5000L also comes with remote monitoring and motion detection
features for a customized, cost-eective security solution.
Your DCS-5000L is mydlink-enabled, which means that you can view and manage your camera over the Internet through the
mydlink website, or through the mydlink mobile app for iOS and Android. You can view your live video feed, take snapshots,
and manage the camera’s conguration, all from anywhere you have Internet access.
7D-Link DCS-5000L User Manual
Section 1 - Product Overview
Features
Easy to Use and mydlink-Enabled for Easy Access and Management
The DCS-5000L is a standalone surveillance camera that requires no special hardware or software, and can operate independently,
even without a PC. This camera is also mydlink-enabled, which means you can view and manage your camera through the
mydlink website, or through the mydlink mobile app for iOS and Android mobile devices.
Pan/Tilt for Wide Viewing Area
Patrol a large area with one camera thanks to the DCS-5000L’s pan and tilt functions. You can use the web interface to manually
adjust the camera lens position, or set up to 24 pre-dened preset positions, enabling you to quickly move to frequently used
points of interest.
IR LEDs for Day and Night functionality
The built-in infrared LEDs enable night time viewing of up to 8 meters (26 feet), giving you clear images regardless of lighting
conditions.
MJPEG Codec for Smooth, Space-Ecient Video
This camera supports use of the MJPEG video codec, which gives you high-quality video with reduced bandwidth requirements.
This means that you can enjoy smoother, more reliable video streaming over the Internet, and less disk space is required to
save recordings.
Motion Triggered Notications and Recordings
The DCS-5000L can send email notications with snapshots or video clips whenever motion is detected. You can customize
areas of the video to monitor for motion to keep watch over specic areas of interest, and have the DCS-5000L send you an
email notication or upload images to an FTP server whenever motion is detected.
8D-Link DCS-5000L User Manual
Section 1 - Product Overview
802.11n/g/b Wireless or Ethernet/Fast Ethernet Support
The DCS-5000L oers wireless 802.11n/g/b and Ethernet/Fast Ethernet connectivity, making it easy to integrate into your existing
network environment. The DCS-5000L works with either a 10 Mbps Ethernet-based network or 100 Mbps Fast Ethernet-based
network for traditional wired environments, and works with 802.11n/g/b wireless routers or access points for added exibility.
The Site Survey feature also allows you to view and connect to any available wireless networks within range of the camera.
Micro-USB Powered for Convenience
For added convenience, the DCS-5000L can be powered via any Micro-USB cable, so you don’t have to worry about looking
for a matching power adapter when setting it up for use. Simply use the included or standard Micro-USB cable and plug it into
any USB power adapter or powered USB port and it’ll be powered on and ready for use.
Remote Monitoring with mydlink Lite App
With the mydlink Lite app for mobile devices, you can easily view live streams and manage your camera from anywhere with
an Internet connection.
9D-Link DCS-5000L User Manual
Section 1 - Product Overview
Hardware Overview
Front View
1
2
3
4
5
1 Light Sensor
2 Camera Lens
6
7
The IR-Cut Removable sensor monitors lighting conditions and switches between
color and infrared accordingly.
Records video of the surrounding area.
3 Manual Focus Bezel Manually adjust the focus of the lens for your required view.
4 WPS LED Indicates the WPS connection status of the camera.
5 Microphone Records audio from the surrounding area.
6 Infrared LEDs Illuminate the camera’s eld of view in low light environments.
7
Power and Link LED Indicates the camera’s current status.
10D-Link DCS-5000L User Manual
Section 1 - Product Overview
Rear View
4
1
1 WPS Button
2 Reset Button
3 Ethernet Port
4 Micro-USB Port Connect a Micro-USB cable here to power on the camera.
Press this button, then press the WPS button for 5 seconds on your router to set up
a wireless connection automatically.
Press and hold this button for 10 seconds to reset the camera.
RJ45 connector for Ethernet.
2
3
11D-Link DCS-5000L User Manual
Section 2 - Installation
There are three ways to set up your camera:
• Mobile App Setup: You can set up your DCS-5000L with the free mydlink Lite app. Refer to Mobile App Setup
on page 13.
• Zero Conguration Setup: If you have a mydlink-enabled router (D-Link cloud router), this is the easiest way
to set up your camera. Refer to Zero Conguration Setup on page 15.
• Camera Installation Wizard: If you do not have a mydlink-enabled router, use the Camera Installation Wizard to
guide you through setup and initial conguration of your camera. Refer to Camera Setup Wizard on page 18.
• Manual Hardware Installation: This section shows you how to manually set up your camera, however, in order
to use the mydlink features of your camera, you will still need to run the Camera Installation Wizard. Refer to
Manual Hardware Installation on page 20.
Installation
12D-Link DCS-5000L User Manual
Section 2 - Installation
Mobile App Setup
The mydlink Lite app allows you to congure your camera without a PC, and lets your camera work together with other
mydlink Lite compatible devices. Search for the free mydlink Lite app on the App Store or Google Play and download it to
your smartphone or tablet. You can also use a QR code reading app to scan the corresponding code for your device below.
13D-Link DCS-5000L User Manual
Section 2 - Installation
mydlink Lite
You can monitor your camera using the mydlink Lite app either from your local network (same as the camera’s) or remotely
from anywhere with an Internet connection. To use either method, follow the steps below:
To view your camera feed on a local network:
1. Using your mobile, connect to the same wireless network as your camera.
2. Download the mydlink Lite app using a QR code in the previous page.
3. On the login page, tap Local. The app will automatically discover any D-Link
cameras in your network.
mydlink Lite
4. Tap the DCS-5000L icon to begin setup.
5. Enter your camera’s administrator password (it will be on your Quick Install
Card if you haven’t congured it). Tick the Remember Me box and tap OK.
You will be taken to the Live View page of your camera.
To view your camera feed remotely:
1. To enable remote monitoring, you will need to use mydlink services. Start the
mydlink Lite app on your mobile device.
2. If you already have an account, you can tap Sign In. If you don’t have a mydlink account and want to register for one, you can tap the New users, sign
up here. link to start the registration process.
14D-Link DCS-5000L User Manual
Section 2 - Installation
Zero Conguration Setup
If you have a mydlink-enabled Cloud Router, you can take advantage of Zero Conguration Setup. Zero Conguration
automatically congures your camera's settings such as Wi-Fi name/password for you, and adds the camera to your mydlink
account automatically. This type of setup allows you to set up your camera by simply plugging it in and connecting it to your
router.
Connect your camera to your mydlink-enabled Cloud Router and Zero Conguration will automatically congure your DCS-5000L
and add the camera to your mydlink account. After a short period of time, you will be able to remotely access your camera
from the website http://www.mydlink.com to manage and monitor your DCS-5000L.
Connect the Ethernet Cable and the Micro-USB Plug
Use the included Ethernet cable and plug it into the camera. Plug the other
end into an available port on your D-link Cloud Router. If you wish to use
your camera wirelessly, you will be able to remove the cable after Zero
Conguration Setup is complete. Plug one end of the included Micro-USB
power adapter to the back of the camera.
Plug the Micro-USB Power Adapter to a Wall Outlet
Plug the other end of the Micro-USB power adapter to a wall outlet to power
on your camera.
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Section 2 - Installation
Check Your mydlink Account
From any computer with an Internet connection, open a web browser and log
in to your mydlink account. The mydlink page will check for new devices and
display a New device Found! pop-up notication in the bottom-left corner.
Click the notication to continue.
A summary and conrmation notication will appear with the automatically
congured details. Make a note of the details and click Yes to add the camera
to your account.
DCS-5000L
DCS-5000L
16D-Link DCS-5000L User Manual
Section 2 - Installation
During the Zero Conguration process, you will be directed to the mydlink Live
View tab for your camera where you will see a screen similar to the following.
If you wish to connect your camera to your router wirelessly, you can simply
disconnect the Ethernet cable and move the camera to its intended location;
your router's wireless settings have been automatically transferred to the
camera, and no further conguration is required.
Your camera is now set up, and you can skip to mydlink on page 25 to learn
more about the mydlink features of this camera, or to Conguration on page
26 for advanced conguration of your camera.
Note: If the live image is blurry or out of focus, you can manually adjust the
focus by rotating the manual focus bezel surrounding the camera lens.
17D-Link DCS-5000L User Manual
Section 2 - Installation
Camera Setup Wizard
If you do not have a mydlink-enabled cloud router, you can use the Camera Setup Wizard to guide you through the process
of adding your camera to the mydlink service.
Windows Users
To begin the setup process, please go to http://www.mydlink.com/support to download the Setup Wizard. Once the le has
been downloaded, browse to the folder the le is in and double-click on it to start the wizard. Simply click Set up your Cloud
Camera to go through the Setup Wizard, which will guide you step-by-step through the installation process from connecting
your hardware to conguring your camera and registering it with your mydlink account.
18D-Link DCS-5000L User Manual
Section 2 - Installation
Mac Users
To begin the setup process, please go to http://www.mydlink.com/support to download
the Setup Wizard. Once the le has been downloaded, browse to the folder the le is in and
double-click on the SetupWizard le to start the wizard.
After about 20-30 seconds, the Setup Wizard will open, which will guide you step-by-step through the installation process
from connecting your hardware to conguring your camera and registering it with your mydlink account.
19D-Link DCS-5000L User Manual
Section 2 - Installation
Manual Hardware Installation
If you wish to set up your camera without using the Camera Setup Wizard, please follow these steps.
Note: In order to use the mydlink features of this product, you will need to go through the Camera Setup Wizard or Zero
Conguration Setup.
Connect the Ethernet Cable and the Micro-USB Plug
Use the included Ethernet cable and plug it into the camera. Plug the other
end into an available LAN port on your router. Plug one end of the included
Micro-USB power adapter to the back of the camera.
Plug the Micro-USB Power Adapter to a Wall Outlet
Plug the other end of the Micro-USB power adapter to a wall outlet to power
on your camera.
Congure Your Camera
Refer to Conguration on page 26 for information on how to congure your
camera.
Optional: Use WPS to Connect Wirelessly
You can use WPS to connect your camera to your network wirelessly. For more
information, refer to WPS - Push Button Setup on page 22. If your router
does not support WPS, you will still be able to set up your camera’s wireless
settings in the camera’s web interface.
20D-Link DCS-5000L User Manual
Section 2 - Installation
Wireless Installation Considerations
Your D-Link Wireless Network Camera lets you access your network using a wireless connection from anywhere within the
operating range of your wireless network. However, the number, thickness and location of walls, ceilings, or other objects
that the wireless signals must pass through, may limit the range. Typical ranges vary depending on the types of materials and
background RF (radio frequency) noise in your home or business. The key to maximizing wireless range is to follow these basic
guidelines:
1. Minimize the number of walls and ceilings between your adapter and other network devices (such as your
Network Camera) - each wall or ceiling can reduce your adapter’s range by 1-30 meters (3-90 feet).
2. Be aware of the direct line between network devices. A wall that is half a meter thick (1.5 feet), at a 45-degree
angle appears to be almost 1 meter (3 feet) thick. At a 2-degree angle, it can appear over 14 meters (42 feet)
thick. Position your devices so that the signal will travel straight through a wall or ceiling (instead of at an angle)
for better reception.
3. Building materials make a dierence. A solid metal door or aluminum studs may weaken the wireless signal. Try
to position your access points, wireless routers, and other networking devices where the signal passes through
drywall or open doorways. Materials and objects such as glass, steel, metal, walls with insulation, water (sh
tanks), mirrors, le cabinets, brick, and concrete will degrade your wireless signal.
4. Keep your product at least or 1-2 meters (3-6 feet ) away from electrical devices or appliances that generate RF
noise.
5. If you are using 2.4 GHz cordless phones or other radio frequency sources (such as microwave ovens), your
wireless connection may degrade dramatically or drop completely. Make sure your 2.4 GHz phone base is as
far away from your wireless devices as possible. The base transmits a signal even if the phone in not in use.
21D-Link DCS-5000L User Manual
Section 2 - Installation
WPS - Push Button Setup
If your router supports Wi-Fi Protected Setup (WPS), you can create a secure wireless connection using the WPS Button on the
back of the camera. Please note that WPS setup only establishes a secure wireless connection, and you will still need to run
the Setup Wizard to congure your camera.
To create a WPS connection:
Step 1
Make sure the camera is plugged in, then press and hold the WPS button for
ten seconds. The blue WPS status LED will start blinking.
Step 2
Press the WPS button on your router within 60 seconds. The WPS button is
usually on the front or side of your router. On some routers, you may need
to log in to the web interface and click on an on-screen button to activate
the WPS feature. If you are not sure where the WPS button is on your router,
please refer to your router’s User Manual.
The DCS-5000L will automatically create a secure wireless connection to your
router. While connecting, the blue LED will ash and your camera will reboot.
Note: You can also set up a wireless connection manually; please see Wireless
Setup on page 34.
WPS Button
22D-Link DCS-5000L User Manual
Section 2 - Installation
Mounting Instructions
To mount your camera on a wall or ceiling, please follow the steps below.
It is suggested that you congure the camera before mounting.
Place the mounting bracket where you want to position the camera and
use a pencil to mark the holes.
1
Use appropriate tools to drill two holes the same diameter as the plastic
anchors. After drilling the holes, insert the plastic anchors to support the
screws.
If desired, the power and Ethernet cables can be concealed behind
the mounting bracket. Run the cables through the back of the
mounting bracket, securing them with the built-in guides. Be
sure to leave enough cable length protruding from the top to
allow connection to the camera.
2
3
23D-Link DCS-5000L User Manual
Section 2 - Installation
Fasten the mounting bracket to the wall using the screws provided.
Do not overtighten the screws as this may crack the mounting bracket.
Using the supplied thumbscrew, fasten the camera to the mounting
bracket. Connect the power and Ethernet cables to the camera.
4
5
Adjust the angle of the arm on the mounting bracket as required. Tighten
the thumbscrew to lock the arm in place.
6
24D-Link DCS-5000L User Manual
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