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D-Link DBA-1210P Service Manual

D-Link Nuclias – Cloud Networking Solution
Portal User Manual
DBA Series Access Points
i
1 Table of Contents
1. Introduction................................................................................................. 1
1.2 Other Documentation ......................................................................................... 1
1.3 Conventions ....................................................................................................... 1
2 Product Introduction .................................................................................... 2
3 Getting Started with Nuclias ........................................................................ 4
3.2 Logging In To Nuclias ........................................................................................... 5
3.4.1 Creating SSIDs ................................................................................................................... 7
3.4.1.1 Configuring SSIDs .......................................................................................................... 8
3.4.2 Configuring Radio Settings ................................................................................................ 9
3.4.3 Configuring General Settings .......................................................................................... 10
3.5 Adding a Device ................................................................................................ 11
3.5.1 Adding a Single Device .................................................................................................... 11
3.5.2 Bulk Adding Devices to Inventory ................................................................................... 12
3.5.3 Bulk Assigning Devices to Sites ....................................................................................... 12
4 Accessing the Nuclias Portal ........................................................................ 15
4.1 Logging in to Nuclias ......................................................................................... 15
5 Interface Overview ..................................................................................... 16
5.1.1 Site Menu ........................................................................................................................ 17
5.1.1.1 Selecting a Site ............................................................................................................ 17
5.1.2 Account Menu ................................................................................................................ 18
5.1.2.1 Editing a User Profile .................................................................................................. 18
ii
Sending A User Profile Snapshot by Email .................................................................. 20
5.1.2.2
5.1.2.3 Deleting a User Account ............................................................................................. 20
5.1.3 Language Menu .............................................................................................................. 21
5.1.3.1 Changing the Portal Language .................................................................................... 21
6 Dashboard .................................................................................................. 22
6.2 Sending A Dashboard Snapshot by Email ........................................................... 24
7 Monitor ...................................................................................................... 26
7.1 Access Point ..................................................................................................... 26
7.1.1 Devices ............................................................................................................................ 26
7.1.1.1 Customizing the Device Monitor Overview ................................................................ 26
7.1.1.2 Downloading Device Monitoring Logs ........................................................................ 27
7.1.2 Clients ............................................................................................................................. 27
7.1.2.1 Customizing the Client Monitor Overview .................................................................. 27
7.1.2.2 Downloading Client Monitoring Logs ......................................................................... 28
7.1.3 Event Logs ....................................................................................................................... 28
7.1.3.1 Filtering Event Log Parameters ................................................................................... 28
7.1.3.2 Downloading Event Logs ............................................................................................. 28
7.2.1 Navigating the Map ........................................................................................................ 29
7.2.2 Navigating Sites on the Map Using the Site List .............................................................. 31
7.3 Floor Plans ....................................................................................................... 32
7.3.1 Adding Floor Plan ............................................................................................................ 32
7.3.1 Editing Floor Plan ............................................................................................................ 33
7.3.1.1 Adding Devices to a Floor Plan ................................................................................... 33
7.3.1.2 Removing Devices from a Floor Plan .......................................................................... 33
7.3.1.3 Editing a Floor Plan Name ........................................................................................... 34
7.3.1.4 Adding a Custom Floor Plan Image ............................................................................. 35
7.3.1.5 Removing a Custom Floor Plan Image ........................................................................ 35
7.3.2 Deleting a Floor Plan ....................................................................................................... 36
8 Configure – Access Point ............................................................................. 38
8.1.1 Creating a Profile ............................................................................................................ 39
8.1.2 Deleting a Profile ............................................................................................................ 39
iii
Deleting Multiple Profiles ............................................................................................... 39
8.1.3
8.1.4 Creating an SSID .............................................................................................................. 40
8.1.5 Configuring Basic SSID Settings ....................................................................................... 40
8.1.5.1 Configuring Basic SSID Settings Using No Security ..................................................... 40
8.1.5.2 Configuring Basic SSID Settings Using WPA, WPA+WPA2 With Preshared Key
Authentication ............................................................................................................................ 42
8.1.5.3 Configuring Basic SSID Settings Using WPA, WPA+WPA2 With 802.1X Enterprise
(RADIUS) Authentication ............................................................................................................ 44
8.1.6 Configuring SSID Captive Portal Settings ........................................................................ 47
8.1.6.1 Configuring an SSID Click-Through Captive Portal ...................................................... 47
8.1.6.2 Configuring an SSID Captive Portal With Basic Login Page Using Local Authentication
48
8.1.6.3 Configuring an SSID Captive Portal With Basic Login Page Using a RADIUS Server .... 48
8.1.6.4 Configuring an SSID Captive Portal With Third Party Login ........................................ 49
8.1.6.5 Configuring an SSID Captive Portal With Basic and Third Party Login Using Local
Authentication ............................................................................................................................ 50
8.1.6.6 Configuring an SSID Captive Portal With Basic and Third Party Login Using a RADIUS
Server 51
8.1.7 Configuring SSID Access Control Settings ....................................................................... 52
8.1.7.1 Configuring SSID MAC Filtering Settings Using MAC ACL ............................................ 52
8.1.7.2 Configuring SSID MAC Filtering Settings Using RADIUS Authentication ..................... 53
8.1.7.3 Configuring SSID IP Filtering Settings Using IP ACL ..................................................... 53
8.1.8 Configuring SSID Schedule Settings ................................................................................ 54
8.1.8.1 Configuring SSID Schedules ........................................................................................ 54
8.1.9 Configuring Advanced SSID Settings ............................................................................... 55
8.1.9.1 Configuring Advanced SSID Settings ........................................................................... 55
8.1.10 Deleting an SSID .............................................................................................................. 57
8.1.11 Configuring Profile Radio Settings .................................................................................. 57
8.1.11.1 Configuring Basic Profile Radio Settings ................................................................. 57
8.1.11.2 Configuring Profile Radio Channel Settings ............................................................ 58
8.1.11.3 Configuring Advanced Profile Radio Settings .......................................................... 59
8.1.12 Configuring General Profile Settings ............................................................................... 60
8.1.13 Pushing Configuration Changes ...................................................................................... 61
8.2.1 Filtering Device Information ........................................................................................... 61
8.2.2 Adding a Single Device .................................................................................................... 62
8.2.3 Bulk Adding Multiple Devices to the Inventory .............................................................. 63
8.2.4 Bulk Adding and Registering Multiple Devices to a Site ................................................. 63
iv
Editing a Device .............................................................................................................. 64
8.2.5
8.2.5.1 Editing the Device Name............................................................................................. 64
8.2.5.2 Changing the Device Site and Profile .......................................................................... 64
8.2.5.3 Changing the Device Connection Type to DHCP ......................................................... 65
8.2.5.4 Changing the Device Connection to Static IP .............................................................. 65
8.2.5.5 Configuring the Local Device SSID Settings ................................................................. 66
8.2.5.6 Configuring the Local Device Radio Settings ............................................................... 67
8.2.5.7 Performing a Device Ping Test..................................................................................... 67
8.2.5.8 Performing a Device Traceroute Test .......................................................................... 67
8.2.5.9 Performing a Blink LED Test ........................................................................................ 68
8.2.5.10 Manually Rebooting a Device ................................................................................. 68
8.2.5.11 Adding a License Key to a Device ............................................................................ 68
8.2.5.12 Deleting a License Key From a Device ..................................................................... 68
8.2.6 Deleting a Device ............................................................................................................ 69
8.2.7 Deleting Multiple Devices ............................................................................................... 69
8.2.8 Download the Device List ............................................................................................... 69
8.3.1 Creating an IP ACL Using Single Entries ....................................................................... 70
8.3.2 Creating an IP ACL Using Bulk Import ............................................................................. 70
8.3.3 Editing Existing IP ACLs ................................................................................................... 71
8.3.3.1 Adding IP Addresses to an Existing IP ACL .................................................................. 71
8.3.3.2 Editing an IP Address in an IP ACL ............................................................................... 72
8.3.3.3 Deleting an IP Address From an Existing IP ACL .......................................................... 72
8.3.4 Exporting an IP ACL ......................................................................................................... 72
8.3.5 Deleting an IP ACL ........................................................................................................... 73
8.4.1 Creating a MAC ACL Using Single Entries ........................................................................ 73
8.4.2 Creating a MAC ACL Using Bulk Import .......................................................................... 73
8.4.3 Editing Existing MAC ACLs ............................................................................................... 74
8.4.3.1 Adding MAC Addresses to an Existing MAC ACL ......................................................... 74
8.4.3.2 Editing a MAC Address in an Existing MAC ACL .......................................................... 75
8.4.3.3 Deleting a MAC Address From an Existing MAC ACL .................................................. 75
8.4.4 Exporting a MAC ACL ...................................................................................................... 75
8.4.5 Deleting a MAC ACL ........................................................................................................ 76
8.5.1 Creating a Local Authentication Database Using Single Entries ..................................... 76
8.5.2 Creating a Local Authentication Database Using Bulk Import ........................................ 77
v
Editing Existing Local Authentication Databases ............................................................ 77
8.5.3
8.5.3.1 Adding a New Local User to an Existing Local Authentication Database .................... 77
8.5.3.2 Editing an Existing Local User in an Existing Local Authentication Database .............. 78
8.5.3.3 Deleting an Existing Local User From an Existing Local Authentication Database ...... 78
8.5.4 Exporting a Local Authentication Database .................................................................... 79
8.5.5 Deleting a Local Authentication Database ...................................................................... 79
8.6 Splash Page Editor ............................................................................................ 80
8.6.1 Creating a Custom Splash Page ....................................................................................... 80
8.6.2 Editing a Splash Page ...................................................................................................... 80
8.6.3 Deleting a Custom Splash Page ....................................................................................... 81
9 Reports ....................................................................................................... 82
9.1.1 Searching for Change Events ........................................................................................... 82
9.1.2 Downloading Change Logs .............................................................................................. 83
9.2 Access Point ..................................................................................................... 83
9.2.1 Filtering the Access Point Logs ........................................................................................ 83
9.2.2 Sending Access Point Logs by Email ................................................................................ 83
9.2.3 Download Archived Access Point Logs ............................................................................ 84
9.2.4 Download Access Point Logs ........................................................................................... 84
9.3.1 Acknowledging Unprocessed Alerts ............................................................................... 85
9.3.2 Deleting Unprocessed Alerts .......................................................................................... 85
9.3.3 Deleting Processed Alerts ............................................................................................... 86
9.3.4 Searching for Alerts......................................................................................................... 86
9.4.1 Filtering the License Logs ................................................................................................ 87
9.4.2 Downloading License Logs .............................................................................................. 87
10 Settings ...................................................................................................... 87
10.1 Account Management ................................................................................... 88
10.1.1 Inviting a New User ......................................................................................................... 89
10.1.2 Editing an Existing User................................................................................................... 90
10.1.2.1 Editing a User Name ............................................................................................... 90
10.1.2.2 Editing a User’s Access Privilege ............................................................................. 90
10.1.3 Searching for a User ........................................................................................................ 90
10.1.4 Deleting a User ............................................................................................................... 91
vi
10.2 Organization Management ............................................................................ 92
10.2.1 Creating a New Organization .......................................................................................... 92
10.2.2 Adding A Site to an Organization .................................................................................... 92
10.2.3 Adding A Site Tag to an Organization .............................................................................. 93
10.2.4 Invite Users to an Organization ....................................................................................... 93
10.2.5 Searching for an Organization ......................................................................................... 94
10.2.6 Deleting an Organization ................................................................................................ 94
10.3 License Management..................................................................................... 94
10.3.1 Adding a License Key ...................................................................................................... 94
10.3.2 Bulk Adding Multiple Licenses ........................................................................................ 95
10.3.3 Searching for a License Key ............................................................................................. 95
10.3.4 Viewing the License History ............................................................................................ 96
10.3.5 Downloading License Key List ......................................................................................... 96
10.4 Inventory ...................................................................................................... 97
10.4.1 Adding and Registering a Single Device to a Site ............................................................ 97
10.4.2 Adding a Single Device to the Inventory ......................................................................... 98
10.4.3 Bulk Adding Multiple Devices to the Inventory .............................................................. 98
10.4.4 Bulk Adding and Registering Multiple Devices to a Site ................................................. 99
10.4.5 Deleting a Device From the Inventory .......................................................................... 100
10.4.6 Searching for a Device .................................................................................................. 101
10.4.7 Exporting the Inventory List .......................................................................................... 101
10.5 Firmware .................................................................................................... 101
10.5.1 Setting an Automatic Upgrade Window ....................................................................... 102
10.5.2 Setting a Custom Device Upgrade Time ........................................................................ 103
10.5.3 Performing a Manual Firmware Upgrade ..................................................................... 104
10.6 Alert Settings .............................................................................................. 105
10.6.1 Configuring Alert Notifications ..................................................................................... 105
10.7 Add Device .................................................................................................. 106
11 Help ......................................................................................................... 107
11.1 Contact Us .................................................................................................. 107
11.1.1 Contacting Nuclias Support .......................................................................................... 107
vii

1. Introduction

Menu Name > Menu
Device > Port > Port
The manual is organized according the menu layout of the Nuclias Portal interface.

1.1 Audience

This reference manual is intended for network administrators and other IT professionals
responsible for managing network devices using the Nuclias Portal. This manual is written in a
way that assumes that you already have a basic knowledge of modern networking principles.

1.2 Other Documentation

The documents below are a further source of information with regards to configuring and
troubleshooting Nuclias Portal. All the documents are available either from the D-Link website
or the Nuclias website. Other documents related to Nuclias Portal are:
• Nuclias Switch User Manual

1.3 Conventions

Convention Description
Boldface Font Indicates a button, a toolbar icon, menu, or menu item. For
example: Open the File menu and choose Cancel. Used for
emphasis. May also indicate system messages or prompts
appearing on screen. For example: You have mail. Bold font
is also used to represent file names, program names, and
commands. For example: Use the Copy command.
Initial capital letter Indicates a window name. Names of keys on the keyboard
have initial capitals. For example: Click Enter.
Indicates the menu structure.
Option
Properties means the Port Properties menu option under
the Port menu option that is located under the Device.
Table 1-1
1

1.4 Notes, Notices, and Cautions

Below are examples of the three types of indicators used in this manual. When making changes
to Nuclias Portal using the information in this document, you should pay special attention to
these indicators. Each example below provides an explanatory remark regarding each type of
indicator.
NOTE: A note indicates important information that helps you make better use of
your device.
NOTICE: A notice indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A caution indicates a potential for property damage, personal injury, or
death.
1

2 Product Introduction

D-Link Nuclias is a cloud-hosted platform that removes the cost and complexity involved with
owning and maintaining your own wireless infrastructure.
Access to the D-Link Nuclias Portal platform is via a web browser. The Nuclias Portal is divided
into organizations, allowing devices to be grouped in Site Tags and Sites for their physical
location and be configured as a group using Profiles. Users can also be given access to the
Nuclias Portal based on roles and privileges, allowing access to only the parts of the interface
that are required.
The Nuclias Portal simplifies the management of your wireless and wired network, reducing the
need for dedicated support staff, and allowing large numbers of devices to be managed from a
single interface. Devices can be pre-registered, allowing them to be installed on site without
requiring dedicated IT personnel. This reduces installation costs and simplifies network
management, making the Nuclias Cloud an ideal solution for expanding and managing your
new or existing wireless network.

2.1 Terms and Concepts

The following section provides a brief introduction and description of the terms and concepts
used in this product.
Service Provider (SP): A Service Provider is an instance that sells the D-Link Nuclias service
to customers and is responsible for providing user accounts (through invitation), and provision
devices and licenses to subscribed organizations. A Service Provider can also assist in
configuring an organization on request. Structurally, an SP operates at the highest level, one
level higher than an MSP.
Managed Service Provider (MSP): A Managed Service Provider (MSP) or Systems Integrator
(SI) is an instance that sells the Nuclias service to client organizations. A Managed Service
Provider can provision multiple organizations and can manage all organizations under it. A MSP
cannot manage another MSP or its affiliated organizations. Structurally, an MSP operates one
level higher than an organization.
Organization (Org.): An organization is a business entity that subscribes to the D-Link Nuclias
Cloud through a SP or MSP to provide wireless access to its branches. An organization may
manage itself or can request the Service Provider or MSP to manage the organization. An
2
organization cannot manage other organizations on the same level. Within the Nuclias structure,
An administrator has full access to all elements of the Portal
only access to configurations and
analysis, and cannot configure or edit devices, users, or
only access to analysis only and
site managers who only require organization
organizations are considered clients. Examples of organizations include, branch offices,
restaurants, medium-sized offices.
Site Tag: A Site Tag is a label for structurally organizing and visualizing an organization. Site
Tags act as branches, with each Site Tag being able to carry one or more Sites. For example,
an organization with activities in multiple geographical areas can use Site Tags to easily identify
and manage regional branches.
Site: A Site is a label representing a physical location. Sites are used to group devices together
for easier management. Sites can also be associated with a Site Tag, in which case the Site
will branch of from the Site Tag. Examples of Sites include cities, branch offices, and work floors,
depending on the size and scope of the organization.
Profile: Profiles are a set of general configuration settings that can be applied to all devices
associated with the Profile so all devices are configured identically as a group. Profiles can be
set up to cater to specific purposes and can be applied across different Sites and Site Tags.
Examples of Profiles include customer Wi-Fi with limited access, a secure office network, and
public Wi-Fi with captive portal login.
Privileges: Privileges determines to what extent the user can actively manage, ranging from
full access to viewing only. Some elements of the Portal interface may be locked depending on
the selected privilege. Refer to the overview below for a list of all available privileges.
Admin
interface and has full management capabilities.
Editor An editor shares similar rights as an administrator, but cannot add
or delete devices, users, or organizations.
Monitor A monitor is limited to read-
organizations.
Viewer A viewer is restricted to read-
cannot configure or edit devices, users, or organizations. This is
primarily for on-
statistics.
3

3 Getting Started with Nuclias

This section is designed to provide new users with instructions on how to get started with the
D-Link Nuclias Cloud. This covers the basic requirements for using the Nuclias including how
to create an account, and adding a new device using the provided Default Profile template
which sets up a Wi-Fi network with recommended settings.

3.1 Creating an Account

Access to the D-Link Nuclias Cloud can be obtained by signing up for a free Nuclias account.
1. Go to www.nuclias.com and click Login.
2. Click Create Account.
3. Select a server region and customer service country and click Next.
Server Region Select which server region to store your data on.
Country Select a country for local support. If your country is not
listed, choose the country closest to your area.
4. Fill out the required information:
4
Email Enter your email address. This is also your user name
to log into the Nuclias Portal interface.
Full Name Enter your full name.
Password Enter your account password.
Confirm Password Confirm your password.
Organization Name Enter your organization name. This will automatically
create an organization with this name.
Region Select a region. This will automatically create a Site
using this region.
Timezone Select a time zone.
Address Enter your address.
3. Click Create Account.
4. You will receive an email containing a verification link. Once verified, you can now log
into the Nuclias Portal interface using your account email address and password.

3.2 Logging In To Nuclias

1. In a web browser, go to login.nuclias.com.
2. Enter your registration email address and password.
3. Click Log In.

3.3 Creating a Profile

A Profile is a set of configuration settings that can be easily applied to all devices using this
Profile. Multiple Profiles can be created to accommodate different requirements. When creating
a new user account, the system will automatically create a set of default Profiles with
recommended settings. The instructions below will explain how to create a custom Profile.
1. Navigate to the Settings > Organization Management page.
2. Click on the organization name to open the Site overview page.
5
3. On the Site overview page, hover the cursor over the Site name and click the Pencil icon
in the top-right to edit the site.
4. In the Edit Site window, click the Profile Information tab and click Create Profile.
5. Enter a name for the Profile and choose the device model.
Note: The Profile can only be used for the selected device model type.
6
5. Click Create Profile.

3.4 Configuring a Profile

Once the Profile is created, you can start configuring a variety of settings for the Profile including
setting up and customizing SSIDs, configure wireless band settings, and advanced settings.

3.4.1 Creating SSIDs

Multiple SSIDs can be created per Profile. Each SSID can be configured with unique settings
to accommodate different scenarios.
1. Navigate to the Configure > Access Point > Profiles page and click SSID.
7
2. On the SSID page, click Add SSID.
3. Enter a name for the SSID and choose which wireless bands to enable.
4. Click Save.
5. [Optional] Repeat steps 1 to 4 to create additional SSIDs.
3.4.1.1 Configuring SSIDs
1. Navigate to the Configure > Access Point > Profiles page.
2. Click on the SSID name.
3. From the SSID configuration window, click the Basic, Captive Portal, Access Control,
Scheduled Availability, and Advanced tabs to configure the respective settings. Refer
to the relevant SSID configuration sections in the User Manual for more detailed
information about these settings.
Basic Configure basic SSID settings including SSID name,
security method, enabling or disabling wireless bands,
8
and configuring VLAN settings.
Captive Portal Configure a captive portal page for the SSID using
click-through, sign-in, third party sign-in, or local and
third-party sign-in.
Access Control Configure MAC and IP-based Access Control Lists
Configure advanced settings including client and
Configure basic wireless radio settings including
enabling or disabling wireless bands, supported
Configure wireless channel settings including
and RADIUS authentication for the SSID.
Scheduled
Availability
Advanced
4. Click Save.
Configure a schedule for when to enable or disable the
SSID.
bandwidth limits, IGMP and multicast settings, and
enabling or disabling force roaming.

3.4.2 Configuring Radio Settings

1. Navigate to the Configure > Access Point > Profiles page and click Radio.
2. Click the Basic, Channel, and Advanced tabs to configure the respective settings.
Refer to the relevant SSID configuration sections in the User Manual for more detailed
information about these settings.
Basic
wireless standards, and radio transmitting power.
Channel
selecting eligible channels and configuring auto-
channel scanning.
9
Advanced Configure advanced radio settings for performance
3. Click Save.
and compatibility including multicast rate, protection
mode, and UAPSD.

3.4.3 Configuring General Settings

1. Navigate to the Configure > Access Point > Profiles page and click Settings.
2. Refer to the respective SSID configuration sections in the User Manual for more detailed
information about these settings.
Settings Configure a proxy server and enable or disable IPv6
support.
3. Click Save.
10

3.5 Adding a Device

. When entering the UID, do not
In order to be able to manage the network, devices have to be added to the organization and
assigned to Sites. There are multiple ways of adding devices to an organization.

3.5.1 Adding a Single Device

With all the configuration settings done, devices can be added to the organization. Devices are
linked to a Site and a Profile to automatically retrieve their configuration settings.
1. Navigate to the Configure > Access Point > Profiles page.
2. Click Add device.
3. Fill out the required information.
Device UID Enter the device’s Unique Identifier (UID) found on the
label printed on the device.
The UID may be listed in the format XXXX-XXX-XXX
or XXXXXXXXXX
include dashes.
Device name Enter a name for the device.
Site Select a Site to link this device to.
Profile Select a Profile for this device. The device will use the
settings configured in that profile.
License Key [Optional] Enter the device license key.
Note: Every new device will be issued a one year free
license key. Once expired, an additional license must
be purchased to continue using the device.
3. Click Save when you are done.
11
3.5.2 Bulk Adding Devices to
Inventory
Devices can be bulk imported and added to Inventory to be assigned to a Site later.
1. Navigate to the Configure > Access Point > Profiles page.
2. Click Bulk import.
3. [Optional] Download the reference sample template.
4. Click Browse.
5. Locate the CSV-formatted file containing the UIDs of the devices.
Note: To add devices to the inventory, use the following format:
[UID]
6. Click Upload.

3.5.3 Bulk Assigning Devices to Sites

Devices can be bulk imported and immediately registered to a Site.
1. Navigate to the Configure > Access Point > Profiles page.
12
2. Click Bulk import.
3. [Optional] Download the reference sample template.
4. Click Browse.
5. Locate the CSV-formatted file containing the UIDs of the devices.
Note: To directly register devices to a Site, use the following format:
[UID][Device Name][Profile Name][Site][License Key]
6. Click Upload.
13
3.6 Managing Your Network With
Nuclias
With the everything now set up, you can now start expanding and managing your network using
Nuclias. There are several ways you can manage your network, refer to the following overview
for more information.
• To view the real-time status of the network and at-a-glance information, refer to the
Dashboard section on page 22.
• To monitor the organization and device activity, refer to the Monitor section on
page 26.
• To visually structure organizations and manage devices using maps and floor plans,
refer to the Map and Floor Plans sections on pages 29 and 32.
• To create, edit, and manage Profiles for device group configuration, refer to the
Profiles section on page 39.
• To manage devices and perform device-specific configurations, refer to the Devices
section on page 61.
• To create, edit, and manage user accounts, refer to the Account Management
section on page 88.
• To edit and manage the organization, Site Tags, and Sites, refer to the
Organization Management section on page 92.
14

4 Accessing the Nuclias Portal

4.1 Logging in to Nuclias

1. In a web browser, go to login.nuclias.com.
2. Enter your registration email address and password.
3. Click Log In.

4.2 Logging Out of Nuclias

1. Click the user name in the top-right corner.
2. Click Logout.
Note: Clicking Logout will immediately send the user back to the login page and will not
prompt for confirmation.
15

5 Interface Overview

ion and site selection
, and language
Provides access to the various device management,
The interactive workspace to manage and configure
. Information and options
Section Item Description
A Global Toolbar Provides access to the organizat
menu as well as alerts, user account
menus.
B Management
Toolbar
C Workspace
16
report, and inventory sections.
through the Nuclias Portal
displayed in the workspace depend on the currently active
management section.

5.1 Global Toolbar

5.1.1 Site Menu

The Site menu is used to select a Site or Site Tag within the selected organization, and may
only contain selected sites, depending on the privilege of the account that you have logged in
with. Site Tags and Sites are an easy way of grouping devices within an organization and allow
for multiple devices to be configured more easily. Site Tags are marked by a tag icon, while
Sites are marked by a single pin icon.
Note: For most configuration options, it is necessary to select a Site first.
5.1.1.1 Selecting a Site
By selecting a specific Site, users can view network activity, client information, and at-a-glances
for the selected Site. Certain management features are also handled on the Site-level.
1. From the Global Toolbar, click the Site menu.
2. [Optional] Click a Site Tag to only show Sites associated with that Site Tag or click All to
show all Sites.
3. Click the Site name.
Note: Only information for that Site will be shown in the dashboard and management
sections.
17

5.1.2 Account Menu

The account menu contains the User Profile and Logout options and can be reached by clicking
the user name you have logged in with.
Figure 5-1
5.1.2.1 Editing a User Profile
The User Profile page is used to view the current user’s profile and access privilege information.
It can also be used to change the user’s password and profile image.
1. From the Global Toolbar, click the Account menu.
2. Select User Profile.
3. Edit the user profile using one of the following actions:
a. Change user name
i. Click the user name in the Name field.
ii. Enter a new name and press Enter or click outside of the field.
b. Change password
i. Enter your current password in the Current Password field.
ii. Enter a new password in the New Password field.
iii. Enter the new password again in the Confirm Password field.
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c. Edit profile image
d. Email user information
4. Click Save.
i. Click on the green pencil icon in the bottom-right corner of the profile
image.
ii. In the Upload Image window click Browse and navigate to the image
you want to use.
iii. Click Save.
i. Click the Email this page button to send your user information to your
registered email address.
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5.1.2.2 Sending A User Profile Snapshot by
Email
1. From the Global Toolbar, click the Account menu.
2. Select User Profile.
3. Click Email this page.
Note: This will immediately send a snapshot of the user profile page to the email address
registered to this user account.
5.1.2.3 Deleting a User Account
1. From the Global Toolbar, click the Account menu.
2. Select User Profile.
3. Click Delete Account.
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4. Enter your account password and click Save.
user activity and
for more
for more
for more
he Reports section grants access to detailed reports for
changes on the platform, access point and client activity,
Note: Deleting an account will remove all data associated with this user. This is
permanent and cannot be undone.

5.1.3 Language Menu

5.1.3.1 Changing the Portal Language
The language menu allows users to change the display language of the Portal interface.
1. From the dashboard, click the display language in the top-right.
2. Select a language from the drop-down menu.
Note: Selecting another language will immediately change the portal display language
into the selected language. Currently only English is supported.

5.2 Management Toolbar

From the Management toolbar, users can access the various management features of the
Nuclias Cloud platform, including Profiles and device management, device and network reports,
account management, and the device and license inventory.
Dashboard
Monitor The Monitor section grants access to detailed device, client,
Configure The Configure section grants access to the main configuration
The Dashboard offers users a real time overview of the status
of the network including device and
performance.
Refer to the Dashboard section on page 22
information.
and event logs as well as the interactive map and floor plan
tools.
Refer to the Monitor section on page 26
information.
section including Profiles and individual device settings.
Refer to the Configure section on page 38
information.
Reports T
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network alerts, and license reports.
for more
for more
users a platform to submit support
Refer to the Reports section on page 82
information.
Settings The Settings section grants access to organization and user
management, the device and license inventory, and firmware
management.
Refer to the Settings section on page 87
information.
Help The Help section offers
tickets and provide feedback.
Refer to the Help section on page 107 for more information.

6 Dashboard

The Dashboard page is the default window that is displayed after logging into the Nuclias Portal
interface. It can also be reached by clicking the Dashboard tab in the tool bar. It provides an
overview of the devices, connected clients, and SSID activity for the selected organization and
Site. It is also possible to email a dashboard report, access the map and organization view from
this window by clicking the corresponding icons in the top right of the page.
6.1 Customizing the Overview
For Access Points
1. Navigate to the Dashboard page
2. Select a Site from the Site menu.
Note: Selecting a Site will only show network and device information for the selected Site.
Select All to show network, client, and device information for all Sites.
3. In the Usage Overview section, select Access Point or SSID, the access point(s) or
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