Denon RCD-N7 Service Bulletin

100 Corporate Drive Mahwah, NJ 07430

Service Bulletin

No. : DZ10-165
Date:

November 1, 2010

_____________________________________________________________

Model: RCD-N7

Subject: Correction of the Firmware via DPMS (D&M Product Management

Server) and CD-R.

Countermeasure is applicable only upon claim from the customer.

Symptom: 1) To add the "DENON Remote App" function for iPhone/iPod.

2) Countermeasure for failure.

2)-1 The unit plays the First file of the First folder when push "ENTER" button
after select an folder during playback a data CD in "Folder mode".

2)-2 Some characters are piled up and displayed when pushing the SDB button
after push a clock button after set the SLEEP TIMER.

Solution: We corrected the firmware so that no malfunction occurs.

Updating the firmware (Refer to the Instruction Manual.)

1) Turn the Power Supply of the unit off.

2) Connect the Ethernet terminal of the unit to the Network line by Ethernet
straight cable. (Don't use Ethernet cross cable.)

3) The connection of the network recommends the Ethernet cable for certain
update.

4) Turn the Power Supply of the unit on.

5) The unit sets the Internet. It wishes waiting for about two minutes until
customer's router ends the setting.

Caution: The update doesn't succeed when the customers set cannot connect to

the Internet correctly. In this case, please confirm the internet environment of the
customer house. Whether it is able to receive Internet radio correctly or not can
be used to judge whether the Internet is connected. There are some problems
under the internet environment when the Internet radio can not be received.

______________________________________________________________________________________

The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.

CONFIDENTIALITY NOTICE:

6) Press "MENU" button on the front panel and indicates the GUI menu.

7) Press "CURSOR" button.

8) The GUI indicates, "OTHER" > "Firmware Update".

Caution: The update interrupts when it is not possible to connect it with the

Internet correctly. In this case, please do from 1) again.

9) Select the "Start" on GUI.

10) Press the "ENTER" button.

11) The firmware will start updating.

Caution: When the firmware update starts correctly, the GUI and the audio

signal, etc. stops and everything becomes the update operation.

12) During the updating, the progress of update is indicated on the GUI as
follows.
[Updating]
xx min yy
System (<- Device name is indicated)

Time necessary for update: approximately 15 min.

Caution: The update time might change depending on the situation of the DPMS

server and the speed of the Internet environment of the customer’s house.

13) After upgrading, the unit restarts automatically.

______________________________________________________________________________________

The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.

CONFIDENTIALITY NOTICE: