100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. : OST-F1301
Date: April 10, 2008
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Model: RC-7000CI
Subject: Correction of the PC Application stored in attachment CD-ROM.
Symptom: 1) During install "CrystalisRemote1 2 0 67.exe" we have information
about lack of Service Pack 2 when SP2 is installed. This announcement we have
on few computers, of course with SP2 installed.
2) English version of WinXP (SP2) only has a START UP-folder where "PC
Editor Tray Tool" -shortcut is created upon installation.
Solution:
MODIFICATION: When "RC7000CI Editor" is started up, the guide of the
upgrade is displayed to the customer of the installation of "RC7000CI Editor" by
way of the Internet. In that case, please select "Yes" and guide "RC7000CI
Editor" so that the version can be updated.
The firmware has been corrected so that no malfunction occurs.
Serial Number Range:
The above modification has been applied to production models beginning from
the following.
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