Denon RC-7000CI Service Bulletin OST-C1290

100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. : OST-C1290 Date: March 24, 2008
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Model: RC-7000CI Subject:
Countermeasure is applicable only upon claim from the customer.
Correction of the PC Application stored in attachment CD-ROM.
Symptom: PC Application (Version 1.1.0.39) stored in attachment CD-ROM
connects with Internet when starting and checks the latest Firmware. It then asks whether to renew Firmware after this. Trouble occurs in Firmware of RC­R7000CI if the customer selects "NO" and Firmware of PC Application (Version
1.1.0.39) is used. RC-7000CI becomes "INITIALIZING REMOTE" displays as a result, and operating becomes impossible. "INITIALIZING REMOTE" of the display cannot be repaired. The repair can only be done by exchanging the product. Please contact the customer to have them update the "PC Application" to latest version (Ver.1.2.0.58) when you exchange products.
Solution:
Ver.1.1.0.39 to Ver.1.2.0.58) "PC Application" built into CD-ROM is pasted and a "black round seal" is pasted to the upper right of the back of Blister case as for the product of latest version (Ver.1.2.0.58).
MODIFICATION: Attachment CD-ROM has been changed. (From
Serial Number Range:
The above modification to production models has been applied beginning from the following serial numbers.
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CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document.
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