Denon AVR-4311CI Service Bulletin

100 Corporate Drive Mahwah, NJ 07430

Service Bulletin

No. : DZ10-154
Date:

October 13, 2010

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Model: AVR-4311CI

Subject: Correction of the Firmware via DFW

Countermeasure is applicable only upon claim from the customer.

Symptom: 1) When listen narration etc. after set the setting of "MultEQ XT32"

to "Audyssey" or "Audyssey Byp. L/R" or "Audyssey Flat", the sound is echoed.

2) The data of AUTOSETUP is not saved correctly in SETUP MENU.

3) The sound might not be outputted when the surround mode is changed.

Solution:

METHOD OF UPDATING via RS232C.

We will supply the following program files for updating the subject models.
Please refer to the following Instruction Manual for updating.

DFW software:
DFW_0044_AVR4311_(Rev.1.0.15).exe:

Firmware Update Program for ALL
DFW_0044_AVR4311_Rev.1.0.15_Manual_EN.pdf:

Instruction Manual for Firmware Update Program for ALL

Firmware:
AVR4311CIEU_EC_000100440100-0002.bin.zip:

Firmware

We corrected the firmware so that no malfunction occurs.

______________________________________________________________________________________

The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.

CONFIDENTIALITY NOTICE:

AVR-4311CI

Serial Number Range:

Please apply the above modification to the production models in the following
serial numbers.

*****00001 ~ 0091501101

______________________________________________________________________________________

The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.

CONFIDENTIALITY NOTICE: