Dell EMC XC940 XC Series Appliance and XC
Core System
Installation and Service Manual
Regulatory Model: E41S Series
Regulatory Type: E41S001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
2018 - 10
Rev. A02
Contents
1 Dell EMC XC940 XC Series Appliance and XC Core System overview |
............................................................7 |
Front view of the system.................................................................................................................................................. |
7 |
Left control panel view................................................................................................................................................ |
9 |
Right control panel...................................................................................................................................................... |
12 |
Back view of the system.................................................................................................................................................. |
13 |
NIC indicator codes.................................................................................................................................................... |
14 |
Power supply unit indicator codes............................................................................................................................ |
15 |
Drive indicator codes........................................................................................................................................................ |
17 |
Locating the Service Tag of your system...................................................................................................................... |
18 |
2 Documentation resources............................................................................................................................. |
19 |
3 Technical specifications............................................................................................................................... |
20 |
System dimensions.......................................................................................................................................................... |
20 |
System weight.................................................................................................................................................................. |
21 |
Processor speci€cations.................................................................................................................................................. |
21 |
PSU speci€cations........................................................................................................................................................... |
22 |
System battery speci€cations........................................................................................................................................ |
22 |
Expansion bus speci€cations.......................................................................................................................................... |
22 |
Memory speci€cations.................................................................................................................................................... |
23 |
Storage controller speci€cations.................................................................................................................................... |
23 |
Remote management port speci€cations..................................................................................................................... |
24 |
Drive speci€cations.......................................................................................................................................................... |
24 |
Hard drives.................................................................................................................................................................. |
24 |
Ports and connectors speci€cations.............................................................................................................................. |
24 |
USB ports.................................................................................................................................................................... |
24 |
NIC ports..................................................................................................................................................................... |
24 |
Serial port.................................................................................................................................................................... |
24 |
VGA ports................................................................................................................................................................... |
24 |
Video speci€cations......................................................................................................................................................... |
25 |
Environmental speci€cations.......................................................................................................................................... |
25 |
Particulate and gaseous contamination speci€cations ......................................................................................... |
26 |
Standard operating temperature.............................................................................................................................. |
27 |
Expanded operating temperature............................................................................................................................. |
27 |
Expanded operating temperature restrictions........................................................................................................ |
28 |
Thermal restrictions................................................................................................................................................... |
28 |
4 Initial system setup and configuration.......................................................................................................... |
29 |
Setting up your system................................................................................................................................................... |
29 |
iDRAC con€guration........................................................................................................................................................ |
29 |
Options to set up iDRAC IP address........................................................................................................................ |
29 |
Log in to iDRAC.......................................................................................................................................................... |
30 |
Contents 3
Methods to download €rmware and drivers................................................................................................................. |
30 |
Downloading drivers and €rmware................................................................................................................................ |
30 |
5 Pre-operating system management applications.......................................................................................... |
32 |
Options to manage the pre-operating system applications........................................................................................ |
32 |
System Setup................................................................................................................................................................... |
32 |
Viewing System Setup.............................................................................................................................................. |
32 |
System Setup details................................................................................................................................................. |
33 |
System BIOS............................................................................................................................................................... |
33 |
iDRAC Settings utility................................................................................................................................................ |
52 |
Device Settings.......................................................................................................................................................... |
52 |
Dell Lifecycle Controller................................................................................................................................................... |
52 |
Embedded systems management............................................................................................................................ |
52 |
Boot Manager................................................................................................................................................................... |
52 |
Viewing Boot Manager.............................................................................................................................................. |
53 |
Boot Manager main menu........................................................................................................................................ |
53 |
One-shot BIOS boot menu....................................................................................................................................... |
53 |
System Utilities........................................................................................................................................................... |
53 |
PXE boot........................................................................................................................................................................... |
53 |
6 Installing and removing system components................................................................................................ |
55 |
Safety instructions........................................................................................................................................................... |
55 |
Before working inside your system................................................................................................................................ |
56 |
After working inside your system................................................................................................................................... |
56 |
Recommended tools........................................................................................................................................................ |
56 |
Optional front bezel......................................................................................................................................................... |
56 |
Removing the optional front bezel........................................................................................................................... |
56 |
Installing the optional front bezel............................................................................................................................. |
57 |
System cover.................................................................................................................................................................... |
58 |
Removing the system cover..................................................................................................................................... |
58 |
Installing the system cover....................................................................................................................................... |
59 |
Inside the system............................................................................................................................................................. |
60 |
Air shroud........................................................................................................................................................................... |
61 |
Removing the air shroud............................................................................................................................................ |
61 |
Installing the air shroud............................................................................................................................................. |
62 |
Cooling fans...................................................................................................................................................................... |
63 |
Removing the cooling fan......................................................................................................................................... |
63 |
Installing the cooling fan............................................................................................................................................ |
64 |
Fan cage........................................................................................................................................................................... |
65 |
Removing the fan cage............................................................................................................................................. |
65 |
Installing the fan cage............................................................................................................................................... |
66 |
Removing the fan tray............................................................................................................................................... |
67 |
Installing the fan tray................................................................................................................................................. |
68 |
Intrusion switch................................................................................................................................................................ |
69 |
Removing an intrusion switch.................................................................................................................................. |
69 |
Installing an intrusion switch..................................................................................................................................... |
70 |
4 Contents
Drives.................................................................................................................................................................................. |
71 |
Removing a drive blank............................................................................................................................................. |
72 |
Installing a drive blank................................................................................................................................................ |
72 |
Removing a drive carrier........................................................................................................................................... |
73 |
Installing a drive carrier.............................................................................................................................................. |
74 |
Removing the drive from the drive carrier.............................................................................................................. |
75 |
Installing a drive into the drive carrier...................................................................................................................... |
76 |
Hard drive backplane....................................................................................................................................................... |
77 |
System memory............................................................................................................................................................... |
78 |
System memory guidelines....................................................................................................................................... |
78 |
General memory module installation guidelines...................................................................................................... |
80 |
Mode-speci€c guidelines........................................................................................................................................... |
81 |
Removing a memory module.................................................................................................................................... |
84 |
Installing a memory module...................................................................................................................................... |
85 |
Expansion cards and expansion card risers.................................................................................................................. |
86 |
Expansion card installation guidelines...................................................................................................................... |
86 |
Removing the expansion card riser ......................................................................................................................... |
87 |
Installing the expansion card riser............................................................................................................................ |
89 |
Removing the expansion card from expansion card riser..................................................................................... |
90 |
Installing expansion card into expansion card riser................................................................................................. |
91 |
Network daughter card................................................................................................................................................... |
92 |
Removing the NDC riser........................................................................................................................................... |
92 |
Installing the NDC riser.............................................................................................................................................. |
93 |
Storage controller card.................................................................................................................................................... |
94 |
Removing the storage controller card..................................................................................................................... |
94 |
Installing the storage controller card....................................................................................................................... |
95 |
IDSDM............................................................................................................................................................................... |
96 |
Removing the microSD card..................................................................................................................................... |
96 |
Installing the microSD card....................................................................................................................................... |
97 |
Removing the optional IDSDM................................................................................................................................. |
97 |
Installing the optional IDSDM................................................................................................................................... |
98 |
Power supply unit............................................................................................................................................................ |
99 |
Hot spare feature..................................................................................................................................................... |
100 |
Removing a power supply unit................................................................................................................................ |
100 |
Installing a power supply unit................................................................................................................................... |
101 |
Wiring instructions for a DC power supply unit.................................................................................................... |
102 |
System battery............................................................................................................................................................... |
103 |
Replacing the system battery................................................................................................................................. |
103 |
Entering the system Service Tag by using System Setup................................................................................... |
104 |
Trusted Platform Module............................................................................................................................................... |
105 |
Upgrading the Trusted Platform Module............................................................................................................... |
105 |
Initializing the TPM 1.2 for TXT users.................................................................................................................... |
106 |
Initializing the TPM 2.0 for TXT users................................................................................................................... |
106 |
7 Using system diagnostics............................................................................................................................ |
107 |
Dell Embedded System Diagnostics............................................................................................................................. |
107 |
Contents 5
Running the Embedded System Diagnostics from Boot Manager..................................................................... |
107 |
Running the Embedded System Diagnostics from the Dell Lifecycle Controller.............................................. |
107 |
System diagnostic controls..................................................................................................................................... |
108 |
8 Jumpers and connectors ........................................................................................................................... |
109 |
System board connectors.............................................................................................................................................. |
110 |
System board jumper settings....................................................................................................................................... |
113 |
Disabling forgotten password........................................................................................................................................ |
113 |
9 Getting help................................................................................................................................................ |
115 |
Contacting Dell................................................................................................................................................................ |
115 |
Documentation feedback............................................................................................................................................... |
115 |
Accessing system information by using QRL............................................................................................................... |
115 |
Quick Resource Locator for XC940 Series system............................................................................................... |
116 |
Receiving automated support with SupportAssist .................................................................................................... |
116 |
A BOSS card.................................................................................................................................................. |
117 |
Introduction to BOSS card............................................................................................................................................. |
117 |
Supported operating systems.................................................................................................................................. |
117 |
Supported XC Series Appliance and XC Core System ........................................................................................ |
117 |
BOSS card features........................................................................................................................................................ |
118 |
Foreign Import........................................................................................................................................................... |
118 |
SMART Info............................................................................................................................................................... |
118 |
Auto-Rebuild.............................................................................................................................................................. |
118 |
Deploying the BOSS card............................................................................................................................................... |
118 |
Removing the BOSS card........................................................................................................................................ |
119 |
Installing the BOSS card........................................................................................................................................... |
121 |
Driver installation............................................................................................................................................................ |
122 |
BOSS troubleshooting................................................................................................................................................... |
122 |
Physical disks not visible to operating system...................................................................................................... |
122 |
Virtual disk not visible to operating system........................................................................................................... |
123 |
Drive failure................................................................................................................................................................ |
123 |
Fault in controller...................................................................................................................................................... |
123 |
BOSS card is not detected...................................................................................................................................... |
123 |
Unable to boot to M.2 drive installed in slot 1....................................................................................................... |
123 |
CLI reports unsupported features ......................................................................................................................... |
124 |
6 Contents
1
NOTE: The information in this document applies to both Dell EMC XC940 Series Appliances, and Dell EMC XC Core System offering. Sections or information that apply to only one of the offerings (XC Series or XC Core) will be called out explicitly.
The Dell EMC XC940 XC Series Appliance and XC Core system is a 3U rack system, which is available in the following con€guration:
Table 1. Dell EMC XC940 XC Series Appliance and XC Core System configurations
Configurations |
Specifications |
|
|
24-drive bay system (with PEM) |
• Four Intel Xeon scalable family processors |
|
|
|
• 48 DIMM slots supporting up to 6 TB of memory |
|
• Up to two AC or DC power supply units (PSUs) |
|
• 24 hard drives or SSDs |
NOTE: The Dell EMC XC940 XC Series Appliance and XC Core System supports hot swappable hard drives.
Topics:
•Front view of the system
•Back view of the system
•Drive indicator codes
•Locating the Service Tag of your system
You can access the following components from the front of the system:
Dell EMC XC940 XC Series Appliance and XC Core System overview |
7 |
Figure 1. Front view of 24 x 2.5 inch hard drive system |
|
|
||
Table 2. Features available on the front of the system |
|
|
||
Item |
Component |
Icon |
Description |
|
|
|
|
|
|
1 |
Left control panel |
N/A |
Contains the system health and system ID, status LED, and the |
|
|
|
|
iDRAC Quick Sync 2 (wireless) indicator. |
|
|
|
|
|
NOTE: The iDRAC Quick Sync 2 indicator is available only on |
|
|
|
|
|
|
|
|
|
certain configurations. |
2 |
Hard-drive slots |
N/A |
Enable you to install drives that are supported on your system. For |
|
|
|
|
more information about drives, see Technical speci€cations. |
|
3 |
Right control panel |
N/A |
Contains the power button, VGA port, iDRAC Direct port and USB |
|
|
|
|
ports. |
|
4 |
Information tag |
N/A |
The Information Tag is a slide-out label panel that contains system |
|
|
|
|
information such as Service Tag, NIC, MAC address, and so on. If you |
|
|
|
|
have opted for secure default access to iDRAC, the Information tag |
|
|
|
|
also contains the iDRAC secure default password. |
8 Dell EMC XC940 XC Series Appliance and XC Core System overview
Figure 2. Left control panel view |
|
|
|
Table 3. Left control panel features |
|
|
|
Item |
Indicator |
Icon |
Description |
|
|
|
|
1 |
Status LED indicators |
N/A |
Indicate the status of the system. For more information, see Status |
|
|
|
LED indicators. |
2 |
System health and system |
|
Indicates the system health. For more information, see System health |
|
ID indicator |
|
and system ID indicator codes. |
3 |
iDRAC Quick Sync 2 |
|
Indicates if the iDRAC Quick Sync 2 wireless option is activated. The |
|
wireless indicator |
|
Quick Sync 2 feature allows management of the system using mobile |
|
(optional) |
|
devices. This feature aggregates hardware/€rmware inventory and |
|
|
|
various system level diagnostic/error information that can be used in |
|
|
|
troubleshooting the system. You can access system inventory, Dell |
|
|
|
Lifecycle Controller logs or system logs, system health status, and |
|
|
|
also con€gure iDRAC, BIOS, and networking parameters. You can also |
|
|
|
launch the virtual Keyboard, Video, and Mouse (KVM) viewer and |
|
|
|
virtual Kernel based Virtual Machine (KVM), on a supported mobile |
|
|
|
device. For more information, see the Integrated Dell Remote Access |
|
|
|
Controller User's Guide at Dell.com/idracmanuals. |
Status LED indicators
NOTE: The indicators display solid amber if any error occurs.
Table 4. Status LED indicators and descriptions |
|
||
Icon |
Description |
Condition |
Corrective action |
|
|
|
|
|
Drive indicator |
The indicator turns solid amber if |
• Check the System Event Log to determine if the drive |
|
|
there is a drive error. |
|
|
|
has an error. |
• Run the appropriate Online Diagnostics test. Restart the system and run embedded diagnostics (ePSA).
Dell EMC XC940 XC Series Appliance and XC Core System overview |
9 |
Icon |
Description |
Condition |
Corrective action |
|
|
|
|
• If the drives are con€gured in a RAID array, restart the system, and enter the host adapter con€guration utility program.
Temperature |
The indicator turns solid amber if the |
indicator |
system experiences a thermal error |
|
(for example, the ambient |
|
temperature is out of range or there is |
|
a fan failure). |
Electrical indicator The indicator turns solid amber if the system experiences an electrical error (for example, voltage out of range, or a failed power supply unit (PSU) or voltage regulator).
Ensure that none of the following conditions exist:
•A cooling fan has been removed or has failed.
•System cover, air shroud, memory module blank, or back €ller bracket is removed.
•Ambient temperature is too high.
•External airflow is obstructed.
If the problem persists, see Getting help
Check the System Event Log or system messages for the speci€c issue. If it is due to a problem with the PSU, check the LED on the PSU. Reseat the PSU.
If the problem persists, see Getting help.
Memory indicator The indicator turns solid amber if a memory error occurs.
Check the System Event Log or system messages for the location of the failed memory. Reseat the memory module.
If the problem persists, see Getting help.
PCIe indicator |
The indicator turns solid amber if a |
|
PCIe card experiences an error. |
Restart the system. Update any required drivers for the PCIe card. Reinstall the card.
If the problem persists, see Getting help.
NOTE: For more information about the supported PCIe cards, see Expansion card installation guidelines.
System health and system ID indicator codes
The system health and system ID indicator is located on the left control panel of your system.
Figure 3. System health and system ID indicator |
|
Table 5. System health and system ID indicator codes |
|
System health and system ID indicator code |
Condition |
|
|
Solid blue |
Indicates that the system is turned on, system is healthy, and system |
|
ID mode is not active. Press the system health and system ID button |
|
to switch to system ID mode. |
Blinking blue |
Indicates that the system ID mode is active. Press the system health |
|
and system ID button to switch to system health mode. |
10 Dell EMC XC940 XC Series Appliance and XC Core System overview
System health and system ID indicator code |
Condition |
|
|
Solid amber |
Indicates that the system is in fail-safe mode. If the problem persists, |
|
see Getting help. |
Blinking amber |
Indicates that the system is experiencing a fault. Check the System |
|
Event Log or the LCD panel, if available on the bezel, for speci€c error |
|
messages. |
iDRAC Quick Sync 2 indicator codes
iDRAC Quick Sync 2 module (optional) is located on the left control panel of your system.
Figure 4. iDRAC Quick Sync 2 indicators |
|
|
Table 6. iDRAC Quick Sync 2 indicators and descriptions |
|
|
iDRAC Quick Sync 2 indicator |
Condition |
Corrective action |
code |
|
|
|
|
|
Off (default state) |
Indicates that the iDRAC Quick Sync 2 |
If the LED fails to turn on, reseat the left control panel |
|
feature is turned off. Press the iDRAC Quick |
flex cable and check. If the problem persists, see |
|
Sync 2 button to turn on iDRAC Quick Sync |
Getting help. |
|
2. |
|
Solid white |
Indicates that iDRAC Quick Sync 2 is ready |
|
to communicate. Press the iDRAC Quick |
|
Sync 2 button to turn off. |
If the LED fails to turn off, restart the system. If the problem persists, see Getting help.
Blinks white rapidly |
Indicates data transfer activity. |
If the indicator continues to blink inde€nitely, see |
|
|
Getting help. |
Blinks white slowly |
Indicates that €rmware update is in |
|
progress. |
Blinks white €ve times rapidly and |
Indicates that the iDRAC Quick Sync 2 |
then turns off |
feature is disabled. |
Solid amber |
Indicates that the system is in fail-safe |
|
mode. |
Blinking amber |
Indicates that the iDRAC Quick Sync 2 |
|
feature is not responding properly. |
If the indicator continues to blink inde€nitely, see Getting help.
Check if iDRAC Quick Sync 2 feature is con€gured to be disabled by iDRAC. If the problem persists, see Getting help. For more information, see Integrated Dell Remote Access Controller User's Guide at
Dell.com/idracmanuals.
Restart the system. If the problem persists, see Getting help.
Restart the system. If the problem persists, see Getting help.
Dell EMC XC940 XC Series Appliance and XC Core System overview |
11 |
Figure 5. Right control panel |
|
|
|
|
Table 7. Right control panel |
|
|
|
|
Item |
Button or port |
Icon |
Description |
|
|
|
|
|
|
1 |
Power button |
|
Indicates if the system is turned on or off. Press the power button to |
|
|
|
|
manually turn on or off the system. |
|
|
|
|
|
NOTE: Press the power button to gracefully shut down an |
|
|
|
|
|
|
|
|
|
ACPI-compliant operating system. |
2 |
iDRAC Direct port |
|
The iDRAC Direct port is micro USB 2.0-compliant. This port enables |
|
|
|
|
you to access the iDRAC Direct features. For more information, see |
|
|
|
|
the Integrated Dell Remote Access Controller User’s Guide at |
|
|
|
|
Dell.com/idracmanuals. |
3USB ports
4VGA port
The USB ports are 9-pin, USB 3.0-compliant. These ports enable you to connect USB devices to the system.
Enables you to connect a display device to the system. For more information, see Technical speci€cations.
iDRAC Direct LED indicator codes
The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.
You can con€gure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet. The following table describes iDRAC Direct activity when the iDRAC Direct port is active:
12 Dell EMC XC940 XC Series Appliance and XC Core System overview
Table 8. iDRAC Direct LED indicator codes
iDRAC Direct LED |
Condition |
indicator code |
|
|
|
Solid green for two seconds |
Indicates that the laptop or tablet is connected. |
Flashing green (on for two |
Indicates that the laptop or tablet connected is recognized. |
seconds and off for two |
|
seconds) |
|
Turns off |
Indicates that the laptop or tablet is unplugged. |
You can access the following components from the back of the system:
Figure 6. Back view features |
|
|
|
Table 9. Features available on the back of the system |
|
||
Item |
Slot, button, or connector |
Icon |
Description |
|
|
|
|
1 |
expansion card riser (right) |
N/A |
The expansion card riser (right) supports up to three full-height PCI |
|
|
|
Express expansion cards. For more information, see Expansion card |
installation guidelines.
2 |
expansion card slot |
N/A |
3 |
NIC port (4) |
|
4 |
expansion card riser (left) |
N/A |
The expansion slots on the system board supports full-height half-length PCI Express expansion cards.
The NIC ports that are integrated on the network daughter card (NDC) provide network connectivity. For more information about the supported con€gurations, see Technical speci€cations.
The expansion card riser (left) supports up to three full-height PCI Express expansion cards. For more information, see Expansion card installation guidelines.
5 |
Power supply unit (2) |
For more information, see Technical speci€cations. |
Dell EMC XC940 XC Series Appliance and XC Core System overview |
13 |
Item |
Slot, button, or connector Icon |
Description |
|
|
|
6 |
Video port |
Enables you to connect a display device to the system. For more |
|
|
information, see Technical speci€cations. |
7 |
Serial port |
Enables you to connect a serial device to the system. For more |
|
|
information, see Technical speci€cations. |
8 |
iDRAC9 Enterprise port |
Enables you to remotely access iDRAC. For more information, see the |
|
|
iDRAC User’s Guide at Dell.com/idracmanuals. |
9USB port (2)
10System identi€cation button
The USB ports are 9-pin, USB 3.0-compliant. These ports enable you to connect USB devices to the system.
The System Identi€cation (ID) button is available on the front and back of the system. Press the button to identify a system in a rack by turning on the system ID button. You can also use the system ID button to reset iDRAC and to access BIOS using the step through mode.
11 |
Status indicator cable port |
Enables you to connect the status indicator cable and view system status |
|
|
when the CMA is installed. |
Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network.
Figure 7. NIC indicator codes |
|
|
|
1 |
link LED indicator |
2 |
activity LED indicator |
Table 10. NIC indicator codes |
|
|
|
Status |
Condition |
|
|
|
|
||
Link and activity indicators are off |
The NIC is not connected to the network. |
||
Link indicator is green and activity indicator is blinking green |
The NIC is connected to a valid network at its maximum port speed and |
||
|
|
data is being sent or received. |
|
Link indicator is amber and activity indicator is blinking |
The NIC is connected to a valid network at less than its maximum port |
||
green |
|
speed and data is being sent or received. |
|
Link indicator is green and activity indicator is off |
The NIC is connected to a valid network at its maximum port speed and |
||
|
|
data is not being sent or received. |
|
Link indicator is amber and activity indicator is off |
The NIC is connected to a valid network at less than its maximum port |
||
|
|
speed and data is not being sent or received. |
|
Link indicator is blinking green and activity is off |
NIC identify is enabled through the NIC con€guration utility. |
14 Dell EMC XC940 XC Series Appliance and XC Core System overview
AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator.
The DC PSUs have an LED that serves as an indicator.
The indicator shows whether power is present or if a power fault has occurred.
Figure 8. AC PSU status indicator
1 |
AC PSU status indicator/handle |
||
Table 11. AC PSU status indicator codes |
|||
Power indicator codes |
Condition |
||
|
|
||
Green |
A valid power source is connected to the PSU and the PSU is operational. |
||
Blinking amber |
Indicates a problem with the PSU. |
||
Not illuminated |
Power is not connected to the PSU. |
||
Blinking green |
When the €rmware of the PSU is being updated, the PSU handle blinks green. |
||
|
|
|
CAUTION: Do not disconnect the power cord or unplug the PSU when updating firmware. If |
|
|
|
|
|
|
|
firmware update is interrupted, the PSUs do not function. |
Blinking green and turns off |
When hot-plugging a PSU, the PSU handle blinks green €ve times at a rate of 4 Hz and turns off. This |
||
|
|
indicates a PSU mismatch with respect to efficiency, feature set, health status, or supported voltage. |
|
|
|
|
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for |
|
|
|
|
|
|
|
example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations of |
|
|
|
XC Series Appliance and XC Core System is not supported, even if the PSUs have the same |
|
|
|
power rating. This results in a PSU mismatch condition or failure to turn the system on. |
|
|
|
CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking indicator. |
|
|
|
|
|
|
|
Swapping the PSU to make a matched pair can result in an error condition and unexpected |
|
|
|
system shutdown. To change from a high output configuration to a low output configuration or |
|
|
|
vice versa, you must turn off the system. |
|
|
|
CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium |
|
|
|
|
|
|
|
PSUs, which support only 240 V. When two identical PSUs receive different input voltages, they |
|
|
|
can output different wattages, and trigger a mismatch. |
|
|
|
CAUTION: If two PSUs are used, they must be of the same type and have the same maximum |
|
|
|
|
|
|
|
output power. |
|
|
|
CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch. |
|
|
|
|
|
|
|
|
Dell EMC XC940 XC Series Appliance and XC Core System overview |
15 |
Figure 9. DC PSU status indicator
1 |
DC PSU status indicator |
|
|
Table 12. DC PSU status indicator codes |
|||
Power indicator codes |
Condition |
||
|
|
||
Green |
A valid power source is connected to the PSU and the PSU is operational. |
||
Blinking amber |
Indicates a problem with the PSU. |
||
Not illuminated |
Power is not connected to the PSU. |
||
Blinking green |
When hot-plugging a PSU, the PSU indicator blinks green. This indicates that there is a PSU mismatch |
||
|
|
with respect to efficiency, feature set, health status, or supported voltage. |
|
|
|
|
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for |
|
|
|
|
|
|
|
example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations |
|
|
|
of XC Series Appliance and XC Core System is not supported, even if the PSUs have the |
|
|
|
same power rating. This results in a PSU mismatch condition or failure to turn the system on. |
|
|
|
CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking |
|
|
|
|
|
|
|
indicator. Swapping the PSU to make a matched pair can result in an error condition and |
|
|
|
unexpected system shutdown. To change from a High Output configuration to a Low Output |
|
|
|
configuration or vice versa, you must turn off the system. |
|
|
|
CAUTION: If two PSUs are used, they must be of the same type and have the same |
|
|
|
|
|
|
|
maximum output power. |
|
|
|
CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch. |
|
|
|
|
|
|
|
|
16 Dell EMC XC940 XC Series Appliance and XC Core System overview
Each drive carrier has an activity LED indicator and a status LED indicator. The indicators provide information about the current status of the drive. The activity LED indicator indicates whether the drive is currently in use or not. The status LED indicator indicates the power condition of the drive.
Figure 10. Drive indicators
1 |
Drive activity LED indicator |
2 |
Drive status LED indicator |
3 |
Drive |
|
|
NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on.
Table 13. Drive indicator codes |
|
|
Drive status indicator code |
Condition |
|
|
|
|
Flashes green twice per second |
Identifying drive or preparing for removal. |
|
Off |
Drive ready for removal. |
|
|
|
NOTE: The drive status indicator remains off until all drives are |
|
|
|
|
|
initialized after the system is turned on. Drives are not ready |
|
|
for removal during this time. |
Flashes green, amber, and then turns off |
Predicted drive failure. |
|
Flashes amber four times per second |
Drive failed. |
|
Flashes green slowly |
Drive rebuilding. |
|
Solid green |
Drive online. |
|
Flashes green for three seconds, amber for three seconds, and |
Rebuild stopped. |
|
then turns off after six seconds |
|
|
Dell EMC XC940 XC Series Appliance and XC Core System overview |
17 |
You can identify your system using the unique Express Service Code and Service Tag. Pull out the information tag in front of the system to view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell EMC to route support calls to the appropriate personnel.
Figure 11. Locating Service Tag of your system |
|
|
|
1 |
information tag (front view) |
2 |
information tag (back view) |
3 |
OpenManage Mobile (OMM) label |
4 |
iDRAC MAC address and iDRAC secure password label |
5 |
Service Tag |
|
|
18 Dell EMC XC940 XC Series Appliance and XC Core System overview
2
Dell EMC documentation is either included with your shipment or available at the Dell website at Dell.com/XCSeriesmanuals. Dell EMC documentation for Dell EMC iDRAC is available at Dell.com/idracmanuals.
To access the Dell EMC documentation:
1On the Dell EMC Support page, in the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword box, type the Service Tag of your Dell EMC appliance, and then click Submit.
NOTE: If you do not have a Service Tag, select Detect My Product to enable the system to automatically detect your Service Tag, or select Browse all products to select your product from the All product page.
2 On the Product Support page, click Manuals & documents and select the documentation you require.
Table 14. Reference documentation for Dell EMC XC940 Series Hyper-converged Appliance
To learn about... |
See... |
|
|
Set up instructions of your Dell EMC XC940 Series, including the |
Dell EMC XC940 Series Hyper-Converged Appliance Getting |
technical speci€cations |
Started Guide |
|
|
Hardware details of your Dell EMC XC940 Series |
Dell EMC XC940 Series Hyper-Converged Appliance Installation and |
|
Service Manual |
How to install your Dell EMC XC940 Series in a rack |
Rail Installation Guide |
How to deploy and set up this solution |
Dell EMC XC940 Series Hyper-Converged Appliance Solutions |
|
Guide |
ESXi Best Practices Guide |
Best Practices for Deploying ESXi on an XC Series Appliance |
Windows Hyper-V Best Practices Guide |
Best Practices for Deploying Windows Hyper-V on an XC Series |
|
Appliance |
Known issues and workarounds |
Release Notes for XC Series Hyper-Converged Appliances |
Support Matrix |
Dell EMC XC940 Series Hyper-Converged Appliance Support Matrix |
Troubleshooting your system |
Troubleshooting Guide at Dell.com/poweredgemanuals |
End User License Agreement |
EULA |
Documentation resources |
19 |
3
The technical and environmental speci€cations of your system are outlined in this section.
Topics:
•System dimensions
•System weight
•Processor speci€cations
•PSU speci€cations
•System battery speci€cations
•Expansion bus speci€cations
•Memory speci€cations
•Storage controller speci€cations
•Remote management port speci€cations
•Drive speci€cations
•Ports and connectors speci€cations
•Video speci€cations
•Environmental speci€cations
This section describes the physical dimensions of the system.
20 Technical speci€cations
Figure 12. System dimensions of XC940 Series system |
|
|
|
|
|
||
Table 15. System dimensions of XC940 Series system |
|
|
|
|
|
||
system |
Xa |
Xb |
Y |
Za (with |
Za (without |
Zb |
Zc |
|
|
|
|
bezel) |
bezel) |
|
|
|
|
|
|
|
|
|
|
XC940 Series system |
482.0 mm |
434.0 mm |
130.3 mm |
35.0 mm |
22.0 mm |
726.2 mm |
777.046 mm |
|
(18.9 inches) |
(17.08 |
(5.13 |
(1.37 |
(0.86 inches) |
(28.59 |
(30.59 inches) |
|
|
inches) |
inches) |
inches) |
|
inches) |
|
Table 16. System weight of XC940 Series system |
|
System |
Maximum weight (with all hard drives/SSDs) |
|
|
XC940 Series system |
49.9 kg (110.01 lb) |
The XC940 Series system supports four Intel Xeon scalable family processors.
Technical speci€cations |
21 |
The XC940 Series system supports up to two AC or DC power supply units (PSUs).
Table 17. PSU specifications |
|
|
|
|
|
||
PSU |
Class |
Heat dissipation |
Frequency |
Voltage |
Power rating |
Current |
|
|
|
(maximum) |
|
|
|
|
|
|
|
|
|
|
|
|
|
1100 W AC |
Platinum |
4100 BTU/hr |
50/60 Hz |
100–120 V AC, autoranging |
derated to 1050 W |
12 A–6.5 |
|
|
|
|
|
200–240 V AC, |
1100 W |
A |
|
|
|
|
|
|
|||
|
|
|
|
autoranging |
|
|
|
1100 W DC |
N/A |
4416 BTU/hr |
N/A |
–(48–60) V DC, |
1100 W |
32 A |
|
|
|
|
|
autoranging |
|
|
|
1100 W Mixed |
Platinum |
4100 BTU/hr |
50/60 Hz |
100–120 V AC, autoranging |
derated to 1050 W |
12 A–6.5 |
|
Mode HVDC |
|
|
|
|
|
A |
|
(for China and |
N/A |
4100 BTU/hr |
N/A |
200–380 V DC, |
1100 W |
6.4 A–3.2 |
|
Japan only) |
|||||||
|
|
|
autoranging |
|
A |
||
|
|
|
|
|
|||
1600 W AC |
Platinum |
6000 BTU/hr |
50/60 Hz |
100–120 V AC, autoranging |
derated to 800 W |
10 A |
|
|
|
|
|
200–240 V AC, |
1600 W |
|
|
|
|
|
|
autoranging |
|
|
|
2000 W AC |
Platinum |
7500 BTU/hr |
50/60 Hz |
100–120 V AC, autoranging |
derated to 1000 W |
11.5 A |
|
|
|
|
|
200–240 V AC, |
2000 W |
|
|
|
|
|
|
autoranging |
|
|
|
2400 W AC |
Platinum |
9000 BTU/hr |
50/60 Hz |
100-120 V AC, autoranging |
derated to 1400 W |
16 A |
|
|
|
|
|
200–240 V AC, |
2400 W |
|
|
|
|
|
|
autoranging |
|
|
NOTE: Heat dissipation is calculated using the PSU wattage rating.
NOTE: This system is also designed to connect to the IT power systems with a phase to phase voltage not exceeding 240 V.
NOTE: PSUs rated for 1600 W and higher require high-line voltage (200-240 V) to supply their rated capacity.
The XC940 Series system supports CR 2032 3.0-V lithium coin cell system battery.
The XC940 Series system supports PCI express (PCIe) generation 3 expansion cards, which you can install on the expansion slots available on the system board. If you are using XC940 Series system with four processor con€guration, then you can also install the cards by using the expansion card riser. This system supports up to two expansion card risers. The following table provides the expansion card riser speci€cations:
22 Technical speci€cations
Table 18. Expansion card slots supported on the system board |
|
|
|
||
PCIe slot on the system |
Processor |
PCIe slots on system |
PCIe slots on |
Link width |
Slot width |
board |
connection |
board (Height) |
system board |
|
|
|
|
|
(length) |
|
|
|
|
|
|
|
|
Slot 1 |
Processor 1 |
full height |
half length |
x8 |
x16 |
Slot 2 |
Processor 1 |
full height |
half length |
x16 |
x16 |
Slot 3 |
Processor 1 |
full height |
half length |
x16 |
x16 |
Slot 4 |
Processor 2 |
full height |
half length |
x16 |
x16 |
Slot 5 |
Processor 2 |
full height |
half length |
x8 |
x16 |
Slot 6 |
Processor 2 |
full height |
half length |
x8 |
x16 |
Slot 7 |
Processor 2 |
full height |
half length |
x16 |
x16 |
Table 19. Expansion card riser configurations |
|
|
|
|
|
||
Riser |
PCIe slot on the |
Processor |
PCIe slots on riser |
PCIe slots |
Link width |
Slot width |
|
|
expansion card riser |
connection |
(Height) |
on riser |
|
|
|
|
|
|
|
|
(length) |
|
|
|
|
|
|
|
|
|
|
|
Slot 8 |
Processor 3 |
full height |
3/4 length |
x16 |
x16 |
|
Riser 2 (IO_RISER2) |
Slot 9 |
Processor 3 |
full height |
half length |
x16 |
x16 |
|
|
Slot 10 |
Processor 3 |
full height |
half length |
x16 |
x16 |
|
|
Slot 11 |
Processor 4 |
full height |
3/4 length |
x16 |
x16 |
|
Riser 3 (IO_RISER3) |
Slot 12 |
Processor 4 |
full height |
half length |
x16 |
x16 |
|
|
Slot 13 |
Processor 4 |
full height |
half length |
x16 |
x16 |
|
Memory specifications |
|
|
|
|
|
||
Table 20. Memory specifications |
|
|
|
|
|
|
|
DIMM type |
DIMM rank |
DIMM capacity |
|
|
Quad processors |
|
|
|
|
|
|
||||
Minimum RAM |
Maximum RAM |
|
|||||
|
|
|
|
|
|||
|
|
|
|
|
|
|
|
LRDIMM |
Octal Rank |
128 GB |
|
512 GB |
|
6,144 GB |
|
LRDIMM |
Quad Rank |
64 GB |
|
256 GB |
|
3,072 GB |
|
RDIMM |
Dual Rank |
32 GB |
|
128 GB |
|
1,536 GB |
|
RDIMM |
Dual Rank |
16 GB |
|
64 GB |
|
768 GB |
|
RDIMM |
Single Rank |
8 GB |
|
32 GB |
|
384 GB |
|
The XC940 Series system supports HBA330 adapter.
Technical speci€cations |
23 |
The XC940 Series system supports one dedicated 1Gbe Ethernet port with optional card and up to two optional shared NIC ports.
The XC940 Series system supports up to twenty four 2.5-inch, internal, hot swappable SAS or SATA SSDs/hard drives.
The XC940 Series system supports:
•Two USB 3.0-compliant ports on the front panel
•Two USB 3.0-compliant ports on the back panel
•One USB 3.0-compliant internal port
The XC940 Series system supports up to four NDC ports on the back panel, which are available in the following con€gurations:
•Four RJ-45 ports that support 10, 100, and 1000 Mbps
•Four RJ-45 ports that support 100 M, 1 G and 10 Gbps
•Four RJ-45 ports, where two ports support maximum of 10 G and the other two ports maximum of 1 G
•Two RJ-45 ports that support up to 1 Gbps and 2 SFP+ ports that support up to 10 Gbps
•Four SFP+ ports that support up to 10 Gbps
•Two SFP28 ports that support up to 25 Gbps
The XC940 Series system supports one serial port on the back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550compliant.
The XC940 Series system supports two 15-pin VGA ports. One of the VGA ports is located on the front of the system and the other port is on the back of the system.
24 Technical speci€cations
The XC940 Series system supports integrated Matrix G200eW3 graphics controller with 16 MB of video frame buffer.
Table 21. Resolution information for video modes |
|
Resolution |
Refresh rate (Hz) |
|
|
1024 x 768 |
60 |
1280 x 800 |
60 |
1280 x 1024 |
60 |
1360 x 768 |
60 |
1440 x 900 |
60 |
1600 x 900 |
60 (RB) |
1600 x 1200 |
60 |
1680 x 1050 |
60 (RB) |
1920 x 1080 |
60 |
1920 x 1200 |
60 |
NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/ environmental_datasheets.
Table 22. Temperature specifications |
|
Temperature |
Specifications |
|
|
Storage |
–40°C to 65°C (–40°F to 149°F) |
Continuous operation (for altitude less than 950 m or 3117 |
10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment. |
ft) |
|
Maximum temperature gradient (operating and storage) |
20°C/h (68°F/h) |
Table 23. Relative humidity specifications |
|
Relative humidity |
Specifications |
|
|
Storage |
5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be |
|
non-condensing at all times. |
Operating |
10% to 80% relative humidity with 26°C (78.8°F) maximum dew point. |
Table 24. Maximum vibration specifications |
|
Maximum vibration |
Specifications |
|
|
Operating |
0.26 Grms at 5 Hz to 350 Hz (all operation orientations). |
Storage |
1.87 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested). |
Technical speci€cations |
25 |
Table 25. Maximum shock specifications |
|
Maximum shock |
Specifications |
|
|
Operating |
Six consecutively executed shock pulses in the positive and negative x, y, |
|
and z axes of 6 G for up to 11 ms. |
Storage |
Six consecutively executed shock pulses in the positive and negative x, y, |
|
and z axes (one pulse on each side of the system) of 71 G for up to 2 ms. |
Table 26. Maximum altitude specifications |
|
Maximum altitude |
Specifications |
|
|
Operating |
3048 m (10,000 ft) |
Storage |
12,000 m (39,370 ft) |
Table 27. Operating temperature de-rating specifications |
|
Operating temperature de-rating |
Specifications |
|
|
Up to 35°C (95°F) |
Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m |
|
(3,117 ft). |
35°C to 40°C (95°F to 104°F)
Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m (3,117 ft).
40°C to 45°C (104°F to 113°F)
Maximum temperature is reduced by 1°C/125 m (1°F/228 ft) above 950 m (3,117 ft).
The following table de€nes the limitations that help avoid any equipment damage or failure from particulates and gaseous contamination. If the levels of particulates or gaseous pollution exceed the speci€ed limitations and result in equipment damage or failure, you may need to rectify the environmental conditions. Re-mediation of environmental conditions is the responsibility of the customer.
Table 28. Particulate contamination specifications |
|
|
Particulate contamination |
Specifications |
|
|
|
|
Air €ltration |
Data center air €ltration as de€ned by ISO Class 8 per ISO 14644-1 with a |
|
|
95% upper con€dence limit. |
|
|
|
NOTE: This condition applies to data center environments only. Air |
|
|
|
|
|
filtration requirements do not apply to IT equipment designed to be |
|
|
used outside a data center, in environments such as an office or |
|
|
factory floor. |
|
|
NOTE: Air entering the data center must have MERV11 or MERV13 |
|
|
|
|
|
filtration. |
Conductive dust |
Air must be free of conductive dust, zinc whiskers, or other conductive |
|
|
particles. |
|
|
|
NOTE: This condition applies to data center and non-data center |
|
|
|
|
|
environments. |
|
|
|
26 Technical speci€cations
Particulate contamination |
Specifications |
|
|
|
|
Corrosive dust |
• Air must be free of corrosive dust. |
|
|
||
|
• Residual dust present in the air must have a deliquescent point less than |
|
|
60% relative humidity. |
|
|
|
NOTE: This condition applies to data center and non-data center |
|
|
|
|
|
environments. |
Table 29. Gaseous contamination specifications |
|
|
Gaseous contamination |
Specifications |
|
|
|
|
Copper coupon corrosion rate |
<300 Å/month per Class G1 as de€ned by ANSI/ISA71.04-1985. |
|
Silver coupon corrosion rate |
<200 Å/month as de€ned by AHSRAE TC9.9. |
NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
Table 30. Standard operating temperature specifications
Standard operating temperature |
Specifications |
Continuous operation (for altitude less than 950 m or 3117 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment. ft)
Humidity percentage range |
10% to 80% Relative Humidity with 26°C (78.8°F) maximum dew point. |
Table 31. Expanded operating temperature specifications |
|
|
Expanded operating temperature |
Specifications |
|
|
|
|
Less than or equal to 10% of annual operating hours |
5°C to 40°C at 5% to 85% RH with 29°C dew point. |
|
|
|
NOTE: Outside the standard operating temperature (10°C to |
|
|
|
|
|
35°C), the system can operate continuously in temperatures as low |
|
|
as 5°C and as high as 40°C. |
|
For temperatures between 35°C and 40°C, derate maximum allowable dry |
|
|
bulb temperature by 1°C per 175 m above 950 m (1°F per 319 ft). |
|
Less than or equal to 1% of annual operating hours |
–5°C to 45°C at 5% to 90% RH with 29°C dew point. |
|
|
|
NOTE: Outside the standard operating temperature (10°C to |
|
|
|
|
|
35°C), the system can operate down to –5°C or up to 45°C for a |
|
|
maximum of 1% of its annual operating hours. |
|
For temperatures between 40°C and 45°C, derate maximum allowable |
|
|
temperature by 1°C per 125 m above 950 m (1°F per 228 ft). |
NOTE: When operating in the expanded temperature range, system performance may be impacted.
Technical speci€cations |
27 |
NOTE: When operating in the expanded temperature range, ambient temperature warnings maybe reported on the LCD panel and in the System Event Log.
•Do not perform a cold startup below 5°C.
•The operating temperature speci€ed is for a maximum altitude of 3050 m (10,000 ft).
•150 W/8 core or higher wattage processor [Thermal Design Power (TDP)>165 W] is not supported.
•Redundant power supply unit is required.
•Non-Dell EMC quali€ed peripheral cards and/or peripheral cards greater than 25 W are not supported.
•NVMe drives are not supported.
The following table lists the con€guration required for efficient cooling:
Table 32. Thermal restriction for efficient cooling |
|
|
|
||
Configuration |
Number of |
Heatsink |
Processor blank |
DIMM blanks |
Fan |
|
processors |
|
|
|
|
|
|
|
|
|
|
Twenty four 2.5 |
2 |
Two standard heat sinks for CPU < |
Not required |
12 |
eight standard fans |
inch hard drive |
|
165W |
|
|
|
system |
|
Two heat sinks for CPU ≥ 165 W |
|
|
|
|
|
|
|
|
|
|
4 |
Four standard heat sinks for CPU |
Not required |
24 |
eight standard fans |
|
|
< 165 W |
|
|
|
|
|
Four heat sinks for CPU ≥ 165 W |
|
|
|
Table 33. NIC card slot restrictions |
|
|
Configuration |
Slot restriction |
Ambient restriction |
|
|
|
Twenty four 2.5-inch hard drive system |
Slots 1, 5, and 6 do not support NIC |
35°C |
|
cards |
|
28 Technical speci€cations
4
NOTE: NVMe drive slots are 20, 21, 22, and 23.
Drive slot numbering is 0 relative for chassis. All NVMe drives are installed in the last slots. Maximum of four NVMe drives are supported.
Topics:
•Setting up your system
•iDRAC con€guration
•Methods to download €rmware and drivers
•Downloading drivers and €rmware
Complete the following steps to set up your system:
1Unpack the system.
2Install the system into the rack. For more information about installing the system into the rack, see Rail Installation Guide at Dell.com/ XCSeriesmanuals.
3Connect the peripherals to the system.
4Connect the system to its electrical outlet.
5Turn the system on by pressing the power button or by using iDRAC.
6Turn on the attached peripherals.
For more information about setting up your system, see the Getting Started Guide that shipped with your system.
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the need for physical access to the system.
You must con€gure the initial network settings based on your network infrastructure to enable the communication to and from iDRAC.
You must use the default iDRAC IP address 192.168.0.120 to con€gure the initial network settings, including setting up DHCP or a static IP for iDRAC. You can set up the IP address by using one of the following interfaces:
Interfaces |
Document/Section |
iDRAC Settings |
See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals |
utility |
|
Dell Lifecycle |
See Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals |
Controller |
|
Initial system setup and con€guration |
29 |
Interfaces |
Document/Section |
iDRAC Direct and |
See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals |
Quick Sync 2 |
|
(optional) |
|
NOTE: To access iDRAC, ensure that you connect the Ethernet cable to the iDRAC direct port. You can also access iDRAC through the shared LOM mode, if you have opted for a system that has the shared LOM mode enabled.
You can log in to iDRAC as:
•iDRAC user
•Microsoft Active Directory user
•Lightweight Directory Access Protocol (LDAP) user
NOTE: You must have the iDRAC credentials to log in to iDRAC.
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP address.
For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference Guide at
Dell.com/idracmanuals.
You can download the €rmware and drivers by using any of the following methods:
Table 34. Firmware and drivers |
|
Methods |
Location |
|
|
From the Dell Support site |
Dell.com/support/home |
Using Dell Remote Access Controller Lifecycle Controller (iDRAC |
Dell.com/idracmanuals |
with LC) |
|
Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management €rmware on your system.
Prerequisite
Ensure that you clear the web browser cache before downloading the drivers and €rmware.
Steps
1Go to Dell.com/support/drivers.
2In the Drivers & Downloads section, type the Service Tag of your system in the Enter a Service Tag or product ID box, and then click
Submit.
NOTE: If you do not have the Service Tag, select Detect Product to allow the system to automatically detect your Service Tag, or click View products, and navigate to your product.
3Click Drivers & Downloads.
The drivers that are applicable to your selection are displayed.
30 Initial system setup and con€guration