Windows Vista, Microsoft Network, and Internet Explorer
United States and/or other countries;
Macintosh, and Mac OS
registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries;
are registered trademarks of Hewlett-Packard Corporation;
countries;
RSA and BSAFE
are trademarks of Apple Inc., registered in the U.S. and other countries.
are either registered trademarks or trademarks of EMC Corporation in the United States and/or other countries.
XML Paper Specification (XPS)
conditions upon which Microsoft is licensing such intellectual property may be found at http://go.microsoft.com/fwlink/?LinkId=52369;
DES
: This product includes software developed by Eric Young (eay@mincom.oz.au);
Worcester, UK. All rights reserved. This product uses published AES software provided by Dr Brian Gladman under BSD licensing terms;
TIFF (libtiff)
(c) 1998-2004 Marti Maria.
Nuance
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their
products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
The printer software uses some of the codes defined by the Independent JPEG Group.
WSD stands for Web Services on Devices.
: Copyright (c) 1988-1997 Sam Leffler and Copyright (c) 1991-1997 Silicon Graphics, Inc.;
y manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Dell
and the
DELL
NetWare
logo are trademarks of Dell Inc.;
are either trademarks or registered trademarks of Microsoft Corporation in the
is a registered trademark of Novell, Inc. in the United States and other countries;
Microsoft, Windows, Windows NT, Windows Server,
Adobe, Acrobat, and PostScript
PCL, HP-GL, and HP-GL/2
ThinPrint
: This product may incorporate intellectual property owned by Microsoft Corporation. The terms and
is a registered trademark of ThinPrint GmbH in Germany and other
AES
: Copyright (c) 2003, Dr Brian Gladman,
ICC Profile (Little cms)
EtherTalk,
are either
: Copyright
As for RSA BSAFE
This printer includes RSA® BSAFE® Cryptographic software from EMC Corporation.
____________________
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject
to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013
and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.
August 2013 Rev. A00
Table of Contents
1Before Using the Machine .................................................................................................................... 13
4Machine Status ........................................................................................................................................
Overview of Machine Status.................................................................................................................
Machine Information
General Information
Paper Tray Status
Print Reports
Screen Defaults
Scan Defaults
Scan to PC Defaults
Original Size Defaults
Output Size Defaults
Reduce / Enlarge Presets
Other Settings
Fax Service Settings
Screen Defaults
Fax Defaults
Fax Control
Fax Received Options
Reduce / Enlarge Presets
Original Size Defaults
Local Terminal Information
Internet Fax Control
Create Folder
Stored Programming
Create Job Flow Sheet
Create Job Flow Sheet Keyword
Add Address Book Entry
Create Fax Group Recipients
Add Fax Comment
Paper Tray Attributes
Accounting
Create / View User Accounts
View Accounts
Reset User Accounts
System Administrator's Meter (Copy Jobs)
Accounting Type
Accounting Login Screen Settings
Fax Billing Data
Accounting / Billing Device Settings
PDF Direct Print...................................................................................................................................... 541
PDF Direct Print Settings................................................................................................................ 541
Thank you for selecting the Dell C7765dn Color Multifunction Printer (hereafter referred to
as "the machine").
This guide is intended for system administrators, and provides maintenance information
such as how to replace consumables, how to configure network, and troubleshooting
procedures.
The guide assumes that you are familiar with a personal computer
knowledgeable of computer networks. When you need
manuals provided with the personal computer, operating system, and network products.
After reading this guide, be sure to keep it handy for quick reference. It will be useful in case
you forget how to perform operations or if a problem occurs
For more information on how to copy, print, scan, and fax, refer to the User Guide. For
information about optional components for the
with each optional component.
and that are
additional information, refer to the
with the machine.
Print feature, refer to the guide provided
14
Types of Manuals
The following guides are provided with the machine.
Accompanying Manuals
User's Guide (PDF)
Types of Manuals
The guide describes the basic operations of the machine, as well
maintenance. This guide is included in the Documentation CD-ROM.
PostScript User Guide (PDF)
The guide describes how to install the print driver and configure the functions in order to
use the machine as a PostScript
Library" CD-ROM.
Driver CD Kit Documentation (HTML)
The documentation describes installation and configuration procedures for print drivers and
the printe
Print Driver Help
The help describes print features and operations.
r environment. This documentation is included in the Driver CD Kit.
Guides for Optional Components
Optional components are available for the machine. Some of them come with user guides.
The guides for optional components describe all the necessary steps for using the optional
components and installing the software.
as daily management and
printer. This guide is included in the "PostScript Driver
15
1 Before Using the Machine
Using This Guide
This guide is intended for system administrators, and provides maintenance information
such as how to replace consumables, how to configure network, and troubleshooting
procedures.
Organization of This Guide
This guide consists of the following chapters.
1Before Using the Machine
Describes the organization of this guide and conventions.
2Paper and Other Media
Describes the types of paper and other media that you can use on the machine and how to
load media in a
3Maintenance
tray.
Describes how to replace consumables and to clean the machine.
4Machine
Describes how to check the faults that occurred on the machine and to print various reports/
lists.
5
Tools
Describes the procedures to set up the system.
6Dell Printer Configuration Web Tool Settings
Describes how to use Dell Printer Configuration Web Tool.
7Printer Environment Settings
Describes the settings to use the Print feature on the machine.
8E-
9Scanner Environment Settings
10Using the Internet Fax Service
mail Environment Settings
Describes the settings to use various services via e-mail on the machine.
Describes the settings to use the Scan services on the machine.
Status
16
Describes
11
Encryption and Digital Signature Settings
Describes how to configure the machine to use the Encryption and the Digital Signature
features with your co
12Authentication and Accounting Features
The machine has the Authentication feature to restrict the availability of services for each
feature and the Accounting feature to manage the use of each feature
Type selected.
the settings to use the services via the Internet Fax service on the machine.
mmunications and documents.
based on the Login
13Problem Solving
14
Conventions
Using This Guide
Describes troubleshooting procedures to solve the problems with the machine.
Appendix
Describes the specifications of the machine, optional accessories, and cautions/restrictions.
• The screen shots and illustrations used in this guide vary depending on the machine
configuration and optional components installed. Some of the items in the screen shots
may not be displayed or available depending on your machine configuration.
• The procedures in this guide may vary depending on the
used due to the upgrades.
• In this guide, "C
• The following term is used in this
Note: Additional information on operations or features.
• The following symbols are used in this guide:
" ": • A cross-reference included in this guide.
[
]: • Folders, files, applications, button or menu names displayed on
< > button: Hardware buttons on the control panel.
< > key: Keys on the keyboard of the computer.
>: • Path to a certain item within a procedure on the control panel.
omputer" refers to a personal computer or workstation.
guide:
• Names of CD-ROM, features, and touch screen messages and
input text.
the touch screen.
• Names of menus, commands, windows, or dialog boxes
displayed on the computer screen and their buttons and menu
na
mes.
driver and utility software being
For example: When you see the procedure "select [Tools] >
[Setup] > [Create Folder]", this means that you need
[Tools], select [Setup], and then select [Create Folder].
• Path to a certain item within a procedure on a computer.
For example: When you see the procedure "to search for files
and folders, click [Start] > [Search] > [For Files or Folders]",
this
means that you need
then click [For Files or Folders] to search for files and folders.
• Cross-reference
For example: "Refer to "5 Tools" > "Common Service Settings"
> "Audio Tones" in the Administrator Guide."
The sentence above
the section "Audio Tones" in "Common Service Settings" in
chapter 5 "Tools" of the Administrator Guide.
• Orientation of documents or paper is described in this guide as follows:
,,Long Edge Feed (LEF):Loading the document
viewed from the front of the
machine.
to click [Start], click [Search], and
means that it is recommended to refer to
or paper in portrait orientation when
to select
17
1 Before Using the Machine
LEF Orientation
Paper feed direction
SEF Orientation
Paper feed direction
,,Short Edge Feed (SEF):Loading the document or paper in landscape orientation
when viewed from the front of the machine.
18
Interface Cables
When you connect the machine directly to your computer, use the USB interface. When you
connect the machine to a network, use the Ethernet interface.
Using the USB Interface
The USB interface of the machine supports USB 2.0.
This section describes the installation procedures for the USB interface.
1
Press the power switch to the [] position to switch off the power.
2
Make sure that the touch screen is blank and the <Power Saver> button is not lit.
3
Open the front cover.
4
Press the main power switch to the [] position to switch off the main power.
5
Remove the rear right cover.
Interface Cables
6
Connect the USB cable to the USB 2.0
interface connector.
7
Return the rear right cover to its original
position.
8
Connect the other end of the USB cable to the computer.
9
Press the main power switch to the [ | ] position to switch on the main power.
10
Close the front cover.
11
Press the power switch to the [ | ] position to switch on the power.
12
Restart the computer.
19
1 Before Using the Machine
For more information on setting items, refer to "Printer Environment Settings" (P.281).
Using the Ethernet Interface
The Ethernet interface of the machine supports the following three types.
• 1000BASE-T
•100BASE-TX
•10BASE-T
This section describes the installation procedures for the
1
Press the power switch to the [] position to switch off the power.
2
Make sure that the touch screen is blank and the <Power Saver> button is not lit.
3
Open the front cover.
4
Press the main power switch to the [] position to switch off the main power.
5
Remove the rear right cover.
6
Connect the network cable to the Ethernet
interface connector.
Note• Always use the correct network cable with
your network connection. When you replace
the cable, contact Customer Support at
dell.com/contactdell.
Ethernet interface.
20
7
Return the rear right cover to its original
position.
8
Press the main power switch to the [ | ] position to switch on the main power.
9
Close the front cover.
10
Press the power switch to the [ | ] position to switch on the power.
For more information on setting items, refer to "Printer Environment Settings" (P.281).
Power Saver Mode
The machine is equipped with the Power Saver mode that reduces the power consumption
by saving the electricity to the machine when no copy or print data is received for a specified
time.
There are two types of Power Saver modes: the Low Power mode and the Sleep mode.
When you press the <Power Saver> button or do not use the machine for a specified period
of time, the m
When time exceeds the time specified in the Low Power mode, the machine then enters the
Sleep mode.
Press the <Power Saver> button on the control panel to make the machine
Saver mode.
Low Power Mode
The Low Power mode reduces the power to the control panel and the fusing unit.
Power Saver Mode
achine enters the Low Power mode.
enter the Power
This turns off the touch scre
panel. To activate the machine,
en and turns on the <Power Saver> button on the control
press the <Power Saver> button. Pressing the <Power
Saver> button turns off the light and deactivates the Power Saver mode.
Note• While the machine is in the Low Power mode, the power supply to the fusing unit is also reduced.
Sleep Mode
The Sleep mode reduces the power to the machine even more than the Low Power mode.
This turns off the touch screen and turns on the <Pow
panel. To activate the machine,
press the <Power Saver> button. Pressing the <Power
er Saver> button on the control
Saver> button turns off the light and deactivates the Power Saver mode.
It takes longer time than the Low Power mode to deactivate the Sleep mode and enable to
use the machine.
Note• When you press the <Power Saver> button during the Power Saver mode, the touch screen lights up.
At this point, the scanner and the output devices remain the Power Saver mode. Afterwards, by
operations such as using the touch screen, opening or closing of the document cover, and loading
paper in the document feeder, you can make the devices necessary to activate the machine exit the
Power Saver mode and make the machine ready to start exiting the Power Saver mode.
• When you make the machine exit the Power Saver mode by pressing the <Power Saver> button, the
machine does no
To make the machine identify these operations, exit all Power Saver mode by operating the control
panel (for example, pressing the <Machine Status> button) before opening the front cover.
• If you replace toner cartridges or supply paper during the Power Saver mode, the machine does not
identify these changes. Before performing these operations, exit Powe
<Power Saver> button and the <Machine Status> button on the control panel.
• The Power Saver mode is not exited by the following operations:
-
Charge Print
- Secure Print
- Delayed Print
- Private Charge Print
- Faxes stored in folders
- Direct Fax
- Accessing a folder of the machine using Dell Printer
• The control panel remains lit off and only the
following operations:
-Print
- Sample Print
- Print Fax
t immediately identify the movements such as opening or closing of the front cover.
r Saver mode by pressing the
Configuration Web
output devices exit the Power Saver mode by the
Tool
21
1 Before Using the Machine
<Log In/Out> button
• When [Deactivate With wakeup motion sensor] is set to [Enabled] under [Tools] > [System Settings] >
[Common Service Settings] > [Power Saver Settings], and human presence is detected, the machine
automatically exits the Power Saver mode.
• When the following device is connected to the machine and a user performs the following operation,
the Low Power mode can be deactivated without pressing the <Power Saver> button. If the machine is
in the Sleep mode, however, the Sleep mode will not be deactivated by the operation. By setting
longer time to elapse until the machine enters the Sleep mode, you can make the machine to exit the
Power Saver mode without pressing the <Power Saver> button. For more information on how to
change the time to elapse until the machine enters the Sleep mode, refer to "Changing the Interval for
Entering Power Saver Mode" (P.22).
- Placing a smart card on the smart card reader
• When the machine enters the Low Power mode during a user is authenticated, the machine exits the
ntication mode.
authe
Changing the Interval for Entering Power Saver Mode
This section describes the procedures for setting the Power Saver mode.
To activate the Power Saver, set the time to elapse until the machine enters the Low Power
mode as well as the time to elapse until the machine enters the Sleep mo
Note• When the interval setting specified for the Sleep Mode is the same as that specified for the Low
Power mode, the machine ignores the Low Power mode setting.
de.
1
Press the <Log In/Out> button.
2
Enter the system administrator's user ID with
the numeric keypad or the keyboard displayed
on the screen, and select [Enter].
When a passcode is required, select [Next] and
enter the system administrator's passcode, and
select [Enter].
Select [Power Saver Timers], and then select
[Change Settings].
6
Using [] and [], set the time to elapse until
entering the Power Saver mode, in 1 minute
increments.
Power Saver Mode
From Last Ope
Set the time to elapse from the last operation until the machine enters the Low Power mode.
Note• The default value for [From Last Operation to Low Power Mode] is [1] minute. You cannot disable the
From Last Operation to Sleep Mode
Set the time to elapse from the last operation until the machine enters the Sleep mode.
Note• The default value for [From Last Operation to Sleep Mode] is [1] minute. To make the machine enter
7
Select [Save].
8
Select [Close] repeatedly until the [Tools] screen is displayed.
9
Select [Close].
ration to Low Power Mode
Low Power mode.
• The timer does not start counting until the operator leaves the detectable area of the wakeup motion
sensor. The Access Lamp is lit while the machine detects human presence.
the Low Power mode, set a longer period of time for [From Last Operation to Sleep Mode] than for
[From Last Operation to Low Power Mode].
• The timer does not start counting until the operato
sensor. The Access Lamp is lit while the machine detects human presence.
Completely Disabling the Wakeup Motion Sensor
r leaves the detectable area of the wakeup motion
This section describes how to disable the wakeup motion sensor completely.
1
Press the power switch to the [] position to switch off the power.
2
Make sure that the touch screen is blank and the <Power Saver> button is not lit.
3
Open the front cover.
23
1 Before Using the Machine
4
Press the main power switch to the [] position to switch off the main power.
5
Cover the wakeup motion sensor (pyroelectric
sensor) with the sticker provided with the
machine.
Note• Make sure that the sensor is covered with the
6
Press the main power switch to the [ | ] position to switch on the main power.
7
Close the front cover.
8
Press the power switch to the [ | ] position to switch on the power.
sticker completely.
24
Customizing the Control Panel
<Log In/Out> button
You can change the services displayed on the touch screen or the features assigned to the
buttons to make best use of the machine.
This section describes how to change the screen default, the services displayed after Auto
Clear, the services d
buttons, and how to adjust the screen contrast.
For information on how to change the other settings of the control panel, refer to "Screen / Button
Settings" (P.129).
Changing the Default Screen
You can specify what screen to display when the machine is turned on or the Power Saver
mode is deactivated.
The [Home] screen is displayed by factory default.
1
Press the <Log In/Out> button.
isplayed on the [Home] screen, and the services assigned to the custom
Customizing the Control Panel
2
Enter the system administrator's user ID with
the numeric keypad or the keyboard displayed
on the screen, and select [Enter].
When a passcode is required, select [Next] and
enter the system administrator's passcode, and
select [Enter].
Note• The default user ID is "admin".
• The default passcode is "1111".
3
Select [Tools] on the [Home] screen.
Note• When the [Home] screen is not displayed on
the touch screen, press the <Home> button.
4
Select [System Settings] > [Common Service
Settings] > [Screen/Button Settings].
25
1 Before Using the Machine
<Log In/Out> button
5
Select [Screen Default], and then select
[Change Settings].
6
Select a service you want to display.
Note• Select [] to display the previous screen or
7
Select [Save].
[] to display the next screen.
Setting the Screen After Auto Clear
You can specify what screen to display when the settings are reset with Auto Clear. [Last
Selection Screen] or [Home] can be selected.
For information on Auto Clear, refer to "Auto Clear" (P.125).
1
Press the <Log In/Out> button.
2
Enter the system administrator’s user ID with
the numeric keypad or the keyboard displayed
on the screen, and select [Enter].
When a passcode is required, select [Next] and
enter the system administrator's passcode, and
select [Enter].
Note• The default user ID is "admin".
• The default passcode is "1111".
26
3
Select [Tools] on the [Home] screen.
Note• When the [Home] screen is not displayed on
the touch screen, press the <Home> button.
4
Service buttons
Additional feature
buttons
* WSD stands for Web Services on Devices.
Select [System Settings] > [Common Service
Settings] > [Screen/Button Settings].
5
Select [Screen After Auto Clear], and then
select [Change Settings].
6
Select [Last Selection Screen] or [Home].
Customizing the Control Panel
7
Select [Save].
Customizing the Button Layout
You can specify the button layout and what buttons to display on the [Home] screen, which
can be displayed by pressing the <Home> button on the control panel.
Note• The feature unsupported by the machine will not be displayed, and the feature unavailable due to a
failure will be grayed out.
•Copy
• Fax/Internet Fax
•E-mail
• Simple Copy
• Simple Fax
•Scan to PC
• Store to Folder
• Store to USB
• Send from Folder
• Stored Programming
• Store & Send Link
Note• This service is displayed when the User
• Job Flow Sheets
Authentication feature is used.
27
1 Before Using the Machine
<Log In/Out> button
• Web Applications
• Media Print - Text
• Media Print - Photos
• Secure Print
• Sample Set
• Delayed Print
• Charge Print
•Private Charge Print
• Store to WSD
Note• WSD stands for Web Services on Devices.
•Custom Services
Note• This service is for service representative use. For more information, contact Customer Support at
•Language
• Screen Brightness
dell.com/contactdell.
Home
•Setup
•Calibration
• Activity Report
• Fax Receiving Mode
•Print Mode
• Lockout Printer/Release Printer
Note• [Lockout Printer]/[Release Printer] is not displayed by default. To display this feature, select [Allow
User to Lock Out] in [Printer Lockout] under [Tools] > [System Settings] > [Common Service Settings] >
[Machine Clock/Timers], and then assign [Disable Auto Printing] to a button on the [Home - Additional
Features] screen.
You can select service buttons, which are displayed on the [Home] screen.
If you select [(Not Assigned)], the position of the selected button becomes blank.
1
Press the <Log In/Out> button.
28
2
Enter the system administrator’s user ID with
the numeric keypad or the keyboard displayed
on the screen, and select [Enter].
When a passcode is required, select [Next] and
enter the system administrator's passcode, and
select [Enter].
Note• The default user ID is "admin".
• The default passcode is "1111".
3
Select [Tools] on the [Home] screen.
Note• When the [Home] screen is not displayed on
the touch screen, press the <Home> button.
4
Select [System Settings] > [Common Service
Settings] > [Screen/Button Settings].
Customizing the Control Panel
5
Select [Home], and then select [Change
Settings].
Note• Select [] to display the previous screen or
[] to display the next screen.
6
Select the position where you want to assign a
service.
Note• Select [] to display the previous screen or
[] to display the next screen.
• The layout of the buttons in this screen
corresponds to the layout of those on the
[Home] sc
7
Select the service to assign to the selected
reen.
position.
Note• Select [] to display the previous screen or
[] to display the next screen.
• You cannot assign the same feature to more
e button.
than on
8
Select [Save].
9
Select [Save].
29
1 Before Using the Machine
<Log In/Out> button
Home - Additional Features
You can select additional feature buttons, which are displayed on the [Home] screen.
If you select [(Not Assigned)], the position of the selected button becomes blank.
You cannot assign [Setup] to [(Not Assigned)]. If you do not want to display the [Setup]
button, select the [S
1
Press the <Log In/Out> button.
2
Enter the system administrator’s user ID with
the numeric keypad or the keyboard displayed
on the screen, and select [Enter].
how this in Admin mode] check box.
When a passcode is required, select [Next] and
enter the system administrator's passcode, and
select [Enter].
Note• The default user ID is "admin".
• The default passcode is "1111".
3
Select [Tools] on the [Home] screen.
Note• When the [Home] screen is not displayed on
the touch screen, press the <Home> button.
4
Select [System Settings] > [Common Service
Settings] > [Screen/Button Settings].
30
5
Select [Home - Additional Features], and then
select [Change Settings].
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