Dell C7765DN User Manual

Dell™ C7765dn
Color Multifunction Printer
Administrator Guide
Regulatory Model: C7765dn
Information in this document is subject to change without notice.
© 2013 Dell Inc. All rights reserved.
als in an
Reproduction of these materi
Trademarks used in this text:
Windows Vista, Microsoft Network, and Internet Explorer
United States and/or other countries;
Macintosh, and Mac OS
registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries; are registered trademarks of Hewlett-Packard Corporation; countries;
RSA and BSAFE
are trademarks of Apple Inc., registered in the U.S. and other countries.
are either registered trademarks or trademarks of EMC Corporation in the United States and/or other countries.
XML Paper Specification (XPS)
conditions upon which Microsoft is licensing such intellectual property may be found at http://go.microsoft.com/fwlink/?LinkId=52369;
DES
: This product includes software developed by Eric Young (eay@mincom.oz.au);
Worcester, UK. All rights reserved. This product uses published AES software provided by Dr Brian Gladman under BSD licensing terms;
TIFF (libtiff)
(c) 1998-2004 Marti Maria.
Nuance
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
The printer software uses some of the codes defined by the Independent JPEG Group.
WSD stands for Web Services on Devices.
: Copyright (c) 1988-1997 Sam Leffler and Copyright (c) 1991-1997 Silicon Graphics, Inc.;
TM
OCR © 1994-2013 Nuance Communications. All Rights Reserved.
SD Logo is a trademark of SD-3C, LLC.
Dell
and the
DELL
NetWare
logo are trademarks of Dell Inc.;
are either trademarks or registered trademarks of Microsoft Corporation in the
is a registered trademark of Novell, Inc. in the United States and other countries;
Microsoft, Windows, Windows NT, Windows Server,
Adobe, Acrobat, and PostScript
PCL, HP-GL, and HP-GL/2
ThinPrint
: This product may incorporate intellectual property owned by Microsoft Corporation. The terms and
is a registered trademark of ThinPrint GmbH in Germany and other
AES
: Copyright (c) 2003, Dr Brian Gladman,
ICC Profile (Little cms)
EtherTalk,
are either
: Copyright
As for RSA BSAFE
This printer includes RSA® BSAFE® Cryptographic software from EMC Corporation.
____________________
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.
August 2013 Rev. A00
Table of Contents
1 Before Using the Machine .................................................................................................................... 13
Table of Contents
Preface.........................................................................................................................................
Types of Manuals.............................................................................................................................
Using This Guide..............................................................................................................................
Organization of This Guide......................
Conventions................................................................................................................................
Interface Cables............................................................................................................................
Using the USB Interface ................................................................................................................... 19
Using the Ethernet Interface
Power Saver Mode............................................................................................................................
Changing the Interval for Entering Power Saver Mode........
Completely Disabling the Wakeup Motion Sensor .........
Customizing the Control Panel ............................................
Changing the Default Screen........................................................................................................... 25
Setting the Screen Customizing the Button Layout Assigning Services to the Custom Buttons...
Adjusting the Screen Brightness.................................................................................................... 32
Entering Text
...............................................................................................................................
After Auto Clear............................................................................................... 26
............................................................................................................
........................................................................................................ 27
......................................................................................... 16
...................................................... 22
............................................................ 23
.................................................................. 25
.........
....................................................................... 31
.............. 14
........... 19
.............. 34
........ 15
........ 16
......... 17
20
...... 21
2 Paper and Other Media.......................................................................................................................... 35
Paper Types
Loadable Quantity and Weight ....................................................................................................... 36
Supported Paper......
Loading Paper...................................................................................................................................
Loading Paper in Trays 1 to 4..................
Loading Paper in Tray 5 (Bypass Tray)...............................
Loading Paper in Tray 6 (HCF B1)..............
Changing the Paper Size .....................................................................................................................
Changing the Paper Size for Trays 1 to 4...........................
Changing the Paper Size for Tray 6 (HCF B1) (optional).....
Changing the Paper Settings .................................................................................................................
3 Maintenance............................................................................................................................................
Replacing Consumables......................................................................................................................
Replacing Toner Cartridges ............................................................................................................. 58
Replacing Waste Toner Container
Replacing Drum Cartridges R1, R2, R3, or R4.......................
Replacing Staple Cartridge (for Finisher-B1) .........................
Replacing Booklet Staple Cartridge (for Booklet Maker Unit for Finisher-B1)
Emptying the Hole Punch Waste Container (for Finisher-B1)............
......................................................................................................................................
........................................................................................................................
......................................................................................... 47
............................................................48
...................................................................................... 49
............................................................ 51
......................................................... 52
R5 ............................................................................................ 60
......................................................... 63
...................................................... 66
..................... 67
........................................ 68
........ 36
... 36
........ 47
... 51
54
57
... 58
Cleaning the Machine.......................................................................................................................
Cleaning the Exterior......................................................................................................................
Cleaning the Interior (LED Printheads) ..........
................................................................................70
...... 70
... 70
3
Cleaning the Touch Screen ..............................................................................................................72
Cleaning Document Cover and Document Glass ..........................................................................72
Cleaning Film and Constant Velocity Transport Glass............
Cleaning Document Feeder Rollers ................................................................................................73
....................................................72
Executing Calibration.....
Printing a Report/List......................................................................................................................
Deleting a Private Charge Print Job with an Invalid User ID ...
Setting Restore Tool........................................................................................................................
4 Machine Status ........................................................................................................................................
Overview of Machine Status.................................................................................................................
Machine Information
General Information Paper Tray Status Print Reports
Automatically Printed Reports/Lists ...........
Overwrite Hard Disk Print Mode Fax Receiving Mode
Faults
...........................................................................................................................................................99
Supplies
Billing Information
....................................................................................................................................................100
Billing Information User Account Billing Information
........................................................................................................................................86
............................................................................................................................................96
..........................
...............................................................................................................................85
...........................................................................................................................85
................................................................................................................................86
...........................................................................................................................95
..........................................................................................................................98
.................................................................................................................................101
...........................................................................................................................101
...............................................................................................75
.........79
.......................................................80
.........81
....................................................................................94
..................................................................................................102
83
.84
5 Tools.........................................................................................................................................................
System Settings Procedure ..................................................................................................................
Step 1 Entering System Administration Mode ...........
Step 2 Entering the System Administrator User ID and Passcode......
Step 3 Selecting [Tools] ..................................................................................................................107
Step 4 Selecting a Tab on the [Tools] Screen.............................................................................107
Step 5 Setting a Feature ..................................................................................................................
Step 6 Exiting System Administration Mode...............................................................................109
Tools Menu List....
Common Service Settings
Machine Clock / Timers Power Saver Settings Audio Tones Screen / Button Settings Paper Tray Settings Image Quality Adjustment Reports Maintenance Watermark Force Annotation Print Universal Unique ID Notify Job Completion by E-mail
................................................................................................................................................137
.........................................................................................................................
.....................................................................................................................124
..................................................................................................................124
......................................................................................................................127
.......................................................................................................................................127
.................................................................................................................129
..........................................................................................................................131
...............................................................................................................136
......................................................................................................................................139
.........................................................................................................................................140
...............................................................................................................................141
...............................................................................................................143
...................................................................................................143
.................................................................106
....................................106
..........110
105
106
109
4
Table of Contents
Plug-in Settings................................................................................................................................ 144
Other Settings
................................................................................................................................... 144
Copy Service Settings
Copy Tab - Features Allocation Preset Buttons Copy Defaults Copy Control Original Size Defaults Reduce / Enlarge Presets Custom Colors Annotations - Create Comments
Connectivity & Network Setup
Port Settings Protocol Settings Machine's E-mail Address / Host Name Proxy Server Settings Outgoing / Incoming E-mail Settings Remote Authentication / Directory Service Security Settings Other Settings
Print Service Settings
Allocate Memory Delete Form Other Settings
...........................................................................................................................158
..................................................................................................... 158
.................................................................................................................................. 159
.................................................................................................................................... 159
...................................................................................................................................... 164
..................................................................................................................... 166
............................................................................................................... 167
................................................................................................................................... 167
.................................................................................................... 167
............................................................................................................ 168
...................................................................................................................................... 168
..............................................................................................................................173
...................................................................................................................... 177
..............................................................................................................................184
................................................................................................................................... 188
...........................................................................................................................190
..............................................................................................................................190
....................................................................................................................................... 192
................................................................................................................................... 192
...................................................................................... 176
............................................................................................ 178
................................................................................179
Scan Service Settings
Screen Defaults Scan Defaults Scan to PC Defaults Original Size Defaults Output Size Defaults Reduce / Enlarge Presets Other Settings
Fax Service Settings
Screen Defaults Fax Defaults Fax Control Fax Received Options Reduce / Enlarge Presets Original Size Defaults Local Terminal Information Internet Fax Control
E-mail / Internet Fax Service Settings
E-mail Control
........................................................................................................................................ 206
...........................................................................................................................197
................................................................................................................................ 197
.................................................................................................................................... 198
.........................................................................................................................200
..................................................................................................................... 201
........................................................................................................................ 201
............................................................................................................... 201
................................................................................................................................... 201
.............................................................................................................................204
................................................................................................................................ 204
...................................................................................................................................... 205
...................................................................................................................... 211
............................................................................................................... 211
..................................................................................................................... 212
............................................................................................................ 212
.........................................................................................................................213
................................................................................................................................... 216
............................................................................................... 216
Address Book Settings
Folder Service Settings
Job Flow Service Settings
Media Print Service Settings
.........................................................................................................................219
........................................................................................................................ 220
................................................................................................................... 221
.............................................................................................................. 222
5
Stored File Settings................................................................................................................................223
Web Applications Service Setup
Server Certificate Verification Settings.......................................................................................225
Server Setu Other Settings
Web Browser Setup
.........................................................................................................................................................231
Setup
Create Folder Stored Programming Create Job Flow Sheet Create Job Flow Sheet Keyword Add Address Book Entry Create Fax Group Recipients Add Fax Comment Paper Tray Attributes
Accounting
Create / View User Accounts View Accounts Reset User Accounts System Administrator's Meter (Copy Jobs) Accounting Type Accounting Login Screen Settings Fax Billing Data Accounting / Billing Device Settings
p
......................................................................................................................................227
....................................................................................................................................228
...............................................................................................................................229
.....................................................................................................................................231
........................................................................................................................233
.............................................................................................................................249
.......................................................................................................................250
...............................................................................................................................................251
..................................................................................................................................254
........................................................................................................................254
...............................................................................................................................255
.................................................................................................................................257
........................................................................................................225
....................................................................................................................233
...................................................................................................241
..................................................................................................................241
..........................................................................................................248
.........................................................................................................251
.................................................................................255
................................................................................................256
...........................................................................................258
Authentication / Security Settings
System Administrator Settings Authentication Allow User to Disable Active Settings Job Status Default Overwrite Hard Disk
6 Dell Printer Configuration Web Tool Settings.....................
Installation of Dell Printer Configuration Web Tool................
Preparations ................................................................................................................................
Configuration on the Machine .......................................................................................................275
Starting Dell Printer Configuration Web Tool
Configuring Machine Settings Using Dell Printer Configuration Web Tool ...............................
7 Printer Environment Settings...............................................................................................................281
Print Overview
Installation When Using USB Port......................................................................................................285
Step 1 Preparations...
Step 2 Configuration on the Machine............
Step 3 Configuration on the Computer..................................
Dell Printer Configuration Web Tool Setting Items ...................................................................286
...................................................................................................................................261
............................................................................................................................269
.........................................................................................................................269
..............................................................................................................................
.....................................................................................................................
......................................................................................................260
......................................................................................................260
.........................................................................................269
.............................................................273
........................................................274
......274
..........
.........................................................................276
277
..........282
..285
...............................................................................285
........................................................286
Installation When Using TCP/IP (LPD/Port 9100)..............................................................................287
Step 1 Preparations.............................................................................................................
...........
..287
6
Table of Contents
Step 2 Configuration on the Machine........................................................................................... 287
Step 3 Configuration on the Computer ......................................................................................... 288
Dell Printer Configuration Web Tool Setting Items...............
.................................................... 288
Installation When Using NetWare .................
Step 1 Preparations ........................................................................................................................
Step 2 Configuration on the Machine........................................................................................... 290
Step 3 Configuration on the Computer ......................................................................................... 291
Dell Printer Configuration Web Tool Setting Items...............
Installation When Using Microsoft Network (SMB).......
Step 1 Preparations ........................................................................................................................
Step 2 Configuration on the Machine........................................................................................... 293
Step 3 Configuration on the Computer ......................................................................................... 294
Dell Printer Configuration Web Tool Setting Items...............
Installation When Using Internet Printing Protocol (IPP).......
Step 1 Preparations ........................................................................................................................
Step 2 Configuration on the Machine........................................................................................... 295
Step 3 Configuration on the Computer ......................................................................................... 296
Dell Printer Configuration Web Tool Setting Items...............
Installation When Using EtherTalk .............
Step 1 Preparations ........................................................................................................................
Step 2 Configuration on the Machine .......................................................................................... 297
Step 3 Configuration on the Computer ......................................................................................... 298
Dell Printer Configuration Web Tool Setting Items...............
.................................................................................... 290
.................................................... 291
................................................................ 293
.................................................... 294
....................................................... 295
.................................................... 296
....................................................................................... 297
.................................................... 298
. 290
. 293
. 295
. 297
8 E-mail Environment Settings............................................................................................................... 299
E-mail Overview...
Preparations ..................................................................................................................................
Installation Procedures ............................
Step 1 Enabling Port and Setting up TCP/IP................................................................................ 303
Step 2 Conf
Dell Printer Configuration Web Tool Setting Items...............
9 Scanner Environment Settings ........................................................................................................... 307
Scan Service Overview ..
Configuration of Store to Folder.......................................................................................................... 310
Step 1 Enabling Port and Setting up TCP/IP................................................................................ 310
Step 2 Regi Step 3 C
Configuration of Scan to PC................................................................................................................. 312
Step 1 Preparations .............................................................................................................
Step 2 Enabling Port and Setting up TCP/IP................................................................................ 313
Step 3 Conf
Configuration of Store to USB ............................................................................................................. 315
Step 1 Available USB Memory Devices....................................................................................... 315
Step 2 Dell Printer Configuration Web Tool Setting Items.......................................................
onfiguring on the Computer............................................................................................. 311
............................................................................................................................
............................................................................................ 303
iguring E-mail Environment....................................................................................... 304
.................................................... 305
...................................................
stering a Folder ............................................................................................................ 311
iguration on the Computer ......................................................................................... 314
................................................................... 308
...... 300
......... 301
...........
. 312
315
Configuration of Job Flow Sheets .......
Step 1 Enabling Ports and Setting up TCP/IP.............................................................................. 316
............................................................................................... 316
7
Step 2 Configuring the SNMP Port ................................................................................................317
Step 3 Configuration on the Computer..........................................................................................317
Configuration of Store & Send Link.....................................................................................................318
Step 1 Configuring E-mail .................................................
Step 2 Enabling Authentication .....................................................................................................318
Step 3 Other Settings
Step 4 Dell Printer Configuration Web Tool Setting Items .......................................................318
Config
uration of Store to WSD.............................................................................................................320
Step 1 Preparations........................................................................................................................
Step 2 Enabling Port.......................................................................................................................
Step 3 Confirmation on the Computer ......................................
10 Using the Internet Fax Service............................................................................................................323
ernet Fax Overview .....................................................................................................................
Int
.......................................................................................................................
..............................................................318
318
..320 ..320
.....................................................321
.....324
Preparations ..................................................................................................................................
System Requirements for the Machine ........................................................................................324
E-Mail Environment..........................................................................................................................
Installation Procedures...................................................
Step 1 Enabling Port and Setting up TCP/IP ................................................................................326
Step
2 Configuring E-mail Environment............
Step 3 Testing the Internet Fax ......................................................................................................328
11 Encryption and Digital Signature Settings.....................
Encryption and Digital Signature Overview..............................
Types of Certificate ........................................................................................................................
Encryption Features for Communication..........
Encryption and Digital-Signature Features for Scan Files ..........
Configuration of HTTP Communications Encryption ..................
Installation Overview ......................................................................................................................
Step1 Configuration on the Machine..........
Step2 Configuration on the Computer............
Configuration of Encryption using IPSec................................
Installation Overview ......................................................................................................................
Step1 Import and Configuration of a Certificate .........................................................................
Step2 Configuration on the Machine (Configuration of IPSec)............
Step3 Configuration on the Computer............
......................................................................326
............................................................................327
...................................................................
........................................................330
............................................................................330
.............................................331
.....................................................332
..................................................................................332
...............................................................................333
...........................................................334
....................................335
...............................................................................336
..........324
324
329
..330
332
334 334
Configuration of E-mail Encryption/Digital Signature................
Installation Overview ......................................................................................................................
Step1 Configuration on the Machine..........
Step2 Configuration on Sender and Recipient.......................
Configuration of PDF/XPS Signature...................................................................................................341
Installation O
Step1 Configuration on the Machine..........
Step2 Configuration on the Computer............
12 Authentication and Accounting Features .........................................................................................343
Overview of Authe
Overview of Authentication Feature...........
verview ......................................................................................................................
ntication and Accounting Feature................
..................................................................................337
..................................................................................341
...............................................................................342
..................................................................................344
.....................................................337
337
.....................................................339
341
.....................................................344
8
Table of Contents
Overview of Accounting Feature .................................................................................................. 345
Authentication........................................................................................................................................346
User Types Managed by Authentication Feature...................
User Roles and Authorization Groups............
Types of Authentication..................................................
Types of Account Administration.................................................................................................. 348
Authenticatio
n and Accounting Relationship ...........................
.............................................................................. 346
.................................................... 346
................................................................ 347
................................................. 350
Services Controlled by Authentication..........
Overview........................................................................................................................................
Services Restricted by User ID Authentication..........
Services Restricted by the Combined Use of Smart Card Authentication and User ID
Authentication ..............................................................................................................................
Authentication for Job Flow Sheets and Folders .........
Overview........................................................................................................................................
When the Authentication Feature is Disabled .......................
When the Authentication Feature is Enabled.........................
Jobs Manageable by Account Administration.........
Configuration for Authentication ............
Installation Overview......................................................................................................................
Enabling Authentication ....................................................
Changing the Default Authorization Group Settings ................
Creating an Authorization Group..................
Configuration for Account Administration..........
Step 1 Selecting an Accounting Type.......................................................................................... 372
Step 2 Registering User Information ............................................................................................372
User Authentication Operations .......
Authenticating Login Users........................
Changing Passcode .........................................................................................................................
...........
.................................................................................... 351
................................................................ 351
................................................................... 356
.................................................... 358
.................................................... 361
........................................................................ 365
............................................................................................ 368
............................................................. 368
................................................. 370
................................................................................. 371
.............................................................................. 372
....................................................................................... 374
.................................................................................... 374
.... 351
.... 353
.... 356
368
375
13 Problem Solving .................................................................................................................................... 377
oubleshooting ...............................................................................................................................
Tr
Machine Trouble..............................................................................................................................
Image Quality Trouble.......................................................................................................................
Trouble during Copying ............................
Unable to Copy..............................................................................................................................
The Copy Result is Not What was Expected............................................................................... 391
Trouble during Printing....................................................
Unable to Print..............................................................................................................................
The Print Result is Not What was Expected............................................................................... 395
Trouble during Faxing.......................................................................................................................
Sending Problems...........................................................................................................................
Receiving Problems.........................................................................................................................
Trouble during Scanning.................
Unable to Scan with the Machine.........
Unable to Import Scanned Documents to the Computer............
Unable to Send a Scanned Document over the Network (FTP/SMB) .......
............................................................................................ 390
..................................................................... 394
..................................................................................................... 401
....................................................................................... 401
............................................... 402
............................. 403
...... 378
...... 379
.... 384
.... 390
.... 394
.... 397
. 397
399
9
Unable to Send E-mail .....................................................................................................................404
The Image is not What was Expected..........................................................................................404
Network-related Problems...................................................................................................................
When using SMB..............................................................................................................................
When using NetWare ......................................................................................................................408
When using
When using EtherTalk .....................................................................................................................413
Dell
Printer Configuration Web Tool Problems ..........................................................................414
E-mail Features Problems...............................................................................................................
Internet/Intranet Connection Problems........................................................................................416
IPv4
and IPv6 Connection Problems ........................................
Media Print - Text Trouble..............................................
Media Print - Photos Trouble...........................................
Status Code................................................................................................................................
Other Errors................................................................................................................................
Paper Jams .................................................................................................................................
Paper Jams in Upper Left Cover A.................................................................................................495
Paper Jams in Bottom Left Cover C....
Paper Jams in Top Left Cover D.. Paper Jams in Trays 1 to Paper
Paper Jams in Tray 6 (HCF B1) .......................................................................................................499
Paper Jams in Duplex Module B...
Paper Jams in Finisher-B1.....
TCP/IP...........................................................................................................................
.....................................................417
......................................................................420
....................................................................421
...........................................................................................496
...................................................................................................497
4 ..............................................................................................................498
Jams in Tray 5 (Bypass Tray)......................................
................................................................................................501
.........................................................................................................
........................................................498
..............422
........494
.............495
406 406
412
415
501
Document Jams ...............................................................................................................................
Duplex Automatic Document Feeder B1-C............
Stapler Faults ...................................................................................................................................
Staple Jams in Staple Cartridge (for Finisher-B1) ................
14 Appendix ................................................................................................................................................
Specifications...............................................................................................................................
Printable Area...............................................................................................................................
Standard Printable Area..................................................................................................................519
Extended Pri
Int
ernal Fonts..............................................................................................................................
Optional Components........................................................................................................................
Adjust Image Transfer ......................................................................................................................
Adjusting the Transfer Output Value..................................
ESC/P-K Emulation ............................................................................................................................
Emulation.....................................................................................................................................
Fonts....................................................................................................................................
Output Feature..............................................................................................................................
ESC/P-K Emulation Print Features.................................................................................................527
ESC/P-K Emulation Settings ......................................................................................................
Magnification Table
Paper Size and Number of Printable Characters........................................................................539
ntable Area .................................................................................................................519
.........................................................................................................................
......................................................................504
.....................................................506
...........................................................523
.......504
.......506
..........510
..........519
.............520
.....522
.....523
.....526
.......526
................527
.....527
.....528
.509
534
10
Table of Contents
PDF Direct Print...................................................................................................................................... 541
PDF Direct Print Settings................................................................................................................ 541
PCL Emulation...................................................................................................................................
Emulation.....................................................................................................................................
Fonts ....................................................................................................................................
Output Feature ..............................................................................................................................
PCL Emulation Settings...................................................................................................................
HP-GL/2 Emulation...........................................................................................................................
Emulation.....................................................................................................................................
Fonts ....................................................................................................................................
Output Feature ..............................................................................................................................
Factory Default Settings .................................................................................................................
HP-GL/2 Emulation Settings........................................................................................................... 553
Hard Clip
Printable Area...............................................................................................................................
Auto Layout..................................................................................................................................
Notes and Restrictions .....................................................................................................................
Notes and Restrictions on the Use of the Machine...............
Notes and Restrictions on the Use of the Copy Feature ..........
Notes and Restrictions on the Use of the Print Feature.............
Notes and Restrictions on the Use of the Scan Features..........
Notes and Restrictions on the Use of the Fax Feature..........
Notes and Restrictions on the Use of the E-mail/Internet Fax Feature.................................. 582
Notes an
Notes and Restrictions on the Interrupt Mode.......................
Notes and Restrictions on Folders......................................
Notes and Restrictions when Connecting to Internet or Intranet.....
Notes and Restrictions when Operating from Computers............
Notes and Restrictions on Job Flows ......................................
Notes and Restrictions on the Security Features ..................
Notes and Restrictions on the Authentication and Accounting Features...........
Notes and Restrictions for Using SMB........................................................................................ 593
Notes and Restrictions for Using TCP/IP..............................
Notes and Restrictions for Using EtherTalk.........................
Notes and Restrictions for Using Bonjour............................
Notes and Restrictions for IPv6 Connection...........................
Notes and Restrictions for Print E-mail....................................................................................... 599
Area ..............................................................................................................................
.................................................... 569
................................................. 573
............................................... 574
............................................... 576
.................................................... 581
d Restrictions when Connecting with Internet Service Provider............
.................................................... 588
.......................................................... 590
...................................... 590
............................................ 591
.................................................... 592
.................................................... 593
....................................................... 595
....................................................... 596
....................................................... 597
.................................................... 597
............... 544
............... 551
............... 586
.................. 593
...... 543
...... 543
.... 545
545
...... 551
...... 551
.... 552
552
.... 559
.... 560
...... 562
.... 569
Using the Telephone .........................................................................................................................
Placing a Call..............................................................................................................................
Activity Report...............................................................................................................................
Index..............................................................................................................................................................
.... 600
...... 600
......... 602
605
11
12
1 Before Using the Machine
This chapter describes the organization of this guide and conventions used in this guide.
Preface ....................................................................................................................................
Types of Manuals ..................................................................................................................15
Using This Guide.....
Interface Cables......
Power Saver Mode.
Customizing the Control Pa
Entering Text ..........................................................................................................................34
...............................................................................................................16
...............................................................................................................19
...............................................................................................................21
nel............................................................................................25
14
1 Before Using the Machine
Preface
Thank you for selecting the Dell C7765dn Color Multifunction Printer (hereafter referred to as "the machine").
This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.
The guide assumes that you are familiar with a personal computer knowledgeable of computer networks. When you need manuals provided with the personal computer, operating system, and network products.
After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget how to perform operations or if a problem occurs
For more information on how to copy, print, scan, and fax, refer to the User Guide. For information about optional components for the with each optional component.
and that are
additional information, refer to the
with the machine.
Print feature, refer to the guide provided
14
Types of Manuals
The following guides are provided with the machine.
Accompanying Manuals
User's Guide (PDF)
Types of Manuals
The guide describes the basic operations of the machine, as well maintenance. This guide is included in the Documentation CD-ROM.
PostScript User Guide (PDF)
The guide describes how to install the print driver and configure the functions in order to use the machine as a PostScript Library" CD-ROM.
Driver CD Kit Documentation (HTML)
The documentation describes installation and configuration procedures for print drivers and the printe
Print Driver Help
The help describes print features and operations.
r environment. This documentation is included in the Driver CD Kit.
Guides for Optional Components
Optional components are available for the machine. Some of them come with user guides. The guides for optional components describe all the necessary steps for using the optional components and installing the software.
as daily management and
printer. This guide is included in the "PostScript Driver
15
1 Before Using the Machine
Using This Guide
This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.
Organization of This Guide
This guide consists of the following chapters.
1 Before Using the Machine
Describes the organization of this guide and conventions.
2 Paper and Other Media
Describes the types of paper and other media that you can use on the machine and how to load media in a
3 Maintenance
tray.
Describes how to replace consumables and to clean the machine.
4 Machine
Describes how to check the faults that occurred on the machine and to print various reports/ lists.
5
Tools
Describes the procedures to set up the system.
6 Dell Printer Configuration Web Tool Settings
Describes how to use Dell Printer Configuration Web Tool.
7 Printer Environment Settings
Describes the settings to use the Print feature on the machine.
8 E-
9 Scanner Environment Settings
10 Using the Internet Fax Service
mail Environment Settings
Describes the settings to use various services via e-mail on the machine.
Describes the settings to use the Scan services on the machine.
Status
16
Describes
11
Encryption and Digital Signature Settings
Describes how to configure the machine to use the Encryption and the Digital Signature features with your co
12 Authentication and Accounting Features
The machine has the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature Type selected.
the settings to use the services via the Internet Fax service on the machine.
mmunications and documents.
based on the Login
13 Problem Solving
14
Conventions
Using This Guide
Describes troubleshooting procedures to solve the problems with the machine.
Appendix
Describes the specifications of the machine, optional accessories, and cautions/restrictions.
• The screen shots and illustrations used in this guide vary depending on the machine configuration and optional components installed. Some of the items in the screen shots may not be displayed or available depending on your machine configuration.
• The procedures in this guide may vary depending on the used due to the upgrades.
• In this guide, "C
• The following term is used in this
Note : Additional information on operations or features.
• The following symbols are used in this guide:
" " : • A cross-reference included in this guide.
[
] : • Folders, files, applications, button or menu names displayed on
< > button : Hardware buttons on the control panel.
< > key : Keys on the keyboard of the computer.
> : • Path to a certain item within a procedure on the control panel.
omputer" refers to a personal computer or workstation.
guide:
• Names of CD-ROM, features, and touch screen messages and input text.
the touch screen.
• Names of menus, commands, windows, or dialog boxes displayed on the computer screen and their buttons and menu na
mes.
driver and utility software being
For example: When you see the procedure "select [Tools] > [Setup] > [Create Folder]", this means that you need [Tools], select [Setup], and then select [Create Folder].
• Path to a certain item within a procedure on a computer.
For example: When you see the procedure "to search for files and folders, click [Start] > [Search] > [For Files or Folders]", this
means that you need
then click [For Files or Folders] to search for files and folders.
• Cross-reference
For example: "Refer to "5 Tools" > "Common Service Settings" > "Audio Tones" in the Administrator Guide." The sentence above the section "Audio Tones" in "Common Service Settings" in chapter 5 "Tools" of the Administrator Guide.
• Orientation of documents or paper is described in this guide as follows:
, ,Long Edge Feed (LEF):Loading the document
viewed from the front of the
machine.
to click [Start], click [Search], and
means that it is recommended to refer to
or paper in portrait orientation when
to select
17
1 Before Using the Machine
LEF Orientation
Paper feed direction
SEF Orientation
Paper feed direction
, ,Short Edge Feed (SEF):Loading the document or paper in landscape orientation
when viewed from the front of the machine.
18
Interface Cables
When you connect the machine directly to your computer, use the USB interface. When you connect the machine to a network, use the Ethernet interface.
Using the USB Interface
The USB interface of the machine supports USB 2.0.
This section describes the installation procedures for the USB interface.
1
Press the power switch to the [ ] position to switch off the power.
2
Make sure that the touch screen is blank and the <Power Saver> button is not lit.
3
Open the front cover.
4
Press the main power switch to the [ ] position to switch off the main power.
5
Remove the rear right cover.
Interface Cables
6
Connect the USB cable to the USB 2.0 interface connector.
7
Return the rear right cover to its original position.
8
Connect the other end of the USB cable to the computer.
9
Press the main power switch to the [ | ] position to switch on the main power.
10
Close the front cover.
11
Press the power switch to the [ | ] position to switch on the power.
12
Restart the computer.
19
1 Before Using the Machine
For more information on setting items, refer to "Printer Environment Settings" (P.281).
Using the Ethernet Interface
The Ethernet interface of the machine supports the following three types.
• 1000BASE-T
•100BASE-TX
•10BASE-T
This section describes the installation procedures for the
1
Press the power switch to the [ ] position to switch off the power.
2
Make sure that the touch screen is blank and the <Power Saver> button is not lit.
3
Open the front cover.
4
Press the main power switch to the [ ] position to switch off the main power.
5
Remove the rear right cover.
6
Connect the network cable to the Ethernet interface connector.
Note Always use the correct network cable with
your network connection. When you replace the cable, contact Customer Support at dell.com/contactdell.
Ethernet interface.
20
7
Return the rear right cover to its original position.
8
Press the main power switch to the [ | ] position to switch on the main power.
9
Close the front cover.
10
Press the power switch to the [ | ] position to switch on the power.
For more information on setting items, refer to "Printer Environment Settings" (P.281).
Power Saver Mode
The machine is equipped with the Power Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time.
There are two types of Power Saver modes: the Low Power mode and the Sleep mode.
When you press the <Power Saver> button or do not use the machine for a specified period of time, the m When time exceeds the time specified in the Low Power mode, the machine then enters the Sleep mode.
Press the <Power Saver> button on the control panel to make the machine Saver mode.
Low Power Mode
The Low Power mode reduces the power to the control panel and the fusing unit.
Power Saver Mode
achine enters the Low Power mode.
enter the Power
This turns off the touch scre panel. To activate the machine,
en and turns on the <Power Saver> button on the control
press the <Power Saver> button. Pressing the <Power
Saver> button turns off the light and deactivates the Power Saver mode.
Note While the machine is in the Low Power mode, the power supply to the fusing unit is also reduced.
Sleep Mode
The Sleep mode reduces the power to the machine even more than the Low Power mode.
This turns off the touch screen and turns on the <Pow panel. To activate the machine,
press the <Power Saver> button. Pressing the <Power
er Saver> button on the control
Saver> button turns off the light and deactivates the Power Saver mode.
It takes longer time than the Low Power mode to deactivate the Sleep mode and enable to use the machine.
Note When you press the <Power Saver> button during the Power Saver mode, the touch screen lights up.
At this point, the scanner and the output devices remain the Power Saver mode. Afterwards, by operations such as using the touch screen, opening or closing of the document cover, and loading paper in the document feeder, you can make the devices necessary to activate the machine exit the Power Saver mode and make the machine ready to start exiting the Power Saver mode.
When you make the machine exit the Power Saver mode by pressing the <Power Saver> button, the machine does no To make the machine identify these operations, exit all Power Saver mode by operating the control panel (for example, pressing the <Machine Status> button) before opening the front cover.
If you replace toner cartridges or supply paper during the Power Saver mode, the machine does not identify these changes. Before performing these operations, exit Powe <Power Saver> button and the <Machine Status> button on the control panel.
The Power Saver mode is not exited by the following operations:
-
Charge Print
- Secure Print
- Delayed Print
- Private Charge Print
- Faxes stored in folders
- Direct Fax
- Accessing a folder of the machine using Dell Printer
The control panel remains lit off and only the following operations:
-Print
- Sample Print
- Print Fax
t immediately identify the movements such as opening or closing of the front cover.
r Saver mode by pressing the
Configuration Web
output devices exit the Power Saver mode by the
Tool
21
1 Before Using the Machine
<Log In/Out> button
When [Deactivate With wakeup motion sensor] is set to [Enabled] under [Tools] > [System Settings] > [Common Service Settings] > [Power Saver Settings], and human presence is detected, the machine automatically exits the Power Saver mode.
When the following device is connected to the machine and a user performs the following operation, the Low Power mode can be deactivated without pressing the <Power Saver> button. If the machine is in the Sleep mode, however, the Sleep mode will not be deactivated by the operation. By setting longer time to elapse until the machine enters the Sleep mode, you can make the machine to exit the Power Saver mode without pressing the <Power Saver> button. For more information on how to change the time to elapse until the machine enters the Sleep mode, refer to "Changing the Interval for Entering Power Saver Mode" (P.22).
- Placing a smart card on the smart card reader
When the machine enters the Low Power mode during a user is authenticated, the machine exits the
ntication mode.
authe
Changing the Interval for Entering Power Saver Mode
This section describes the procedures for setting the Power Saver mode.
To activate the Power Saver, set the time to elapse until the machine enters the Low Power mode as well as the time to elapse until the machine enters the Sleep mo
Note When the interval setting specified for the Sleep Mode is the same as that specified for the Low
Power mode, the machine ignores the Low Power mode setting.
de.
1
Press the <Log In/Out> button.
2
Enter the system administrator's user ID with the numeric keypad or the keyboard displayed
on the screen, and select [Enter].
When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].
Note The default user ID is "admin".
The default passcode is "1111".
22
3
Select [Tools] on the [Home] screen.
Note When the [Home] screen is not displayed on
the touch screen, press the <Home> button.
4
Select [System Settings] > [Common Service Settings] > [Power Saver Settings].
5
Select [Power Saver Timers], and then select [Change Settings].
6
Using [ ] and [ ], set the time to elapse until entering the Power Saver mode, in 1 minute
increments.
Power Saver Mode
From Last Ope
Set the time to elapse from the last operation until the machine enters the Low Power mode.
Note The default value for [From Last Operation to Low Power Mode] is [1] minute. You cannot disable the
From Last Operation to Sleep Mode
Set the time to elapse from the last operation until the machine enters the Sleep mode.
Note The default value for [From Last Operation to Sleep Mode] is [1] minute. To make the machine enter
7
Select [Save].
8
Select [Close] repeatedly until the [Tools] screen is displayed.
9
Select [Close].
ration to Low Power Mode
Low Power mode.
The timer does not start counting until the operator leaves the detectable area of the wakeup motion sensor. The Access Lamp is lit while the machine detects human presence.
the Low Power mode, set a longer period of time for [From Last Operation to Sleep Mode] than for [From Last Operation to Low Power Mode].
The timer does not start counting until the operato sensor. The Access Lamp is lit while the machine detects human presence.
Completely Disabling the Wakeup Motion Sensor
r leaves the detectable area of the wakeup motion
This section describes how to disable the wakeup motion sensor completely.
1
Press the power switch to the [ ] position to switch off the power.
2
Make sure that the touch screen is blank and the <Power Saver> button is not lit.
3
Open the front cover.
23
1 Before Using the Machine
4
Press the main power switch to the [ ] position to switch off the main power.
5
Cover the wakeup motion sensor (pyroelectric sensor) with the sticker provided with the machine.
Note Make sure that the sensor is covered with the
6
Press the main power switch to the [ | ] position to switch on the main power.
7
Close the front cover.
8
Press the power switch to the [ | ] position to switch on the power.
sticker completely.
24
Customizing the Control Panel
<Log In/Out> button
You can change the services displayed on the touch screen or the features assigned to the buttons to make best use of the machine.
This section describes how to change the screen default, the services displayed after Auto Clear, the services d buttons, and how to adjust the screen contrast.
For information on how to change the other settings of the control panel, refer to "Screen / Button Settings" (P.129).
Changing the Default Screen
You can specify what screen to display when the machine is turned on or the Power Saver mode is deactivated.
The [Home] screen is displayed by factory default.
1
Press the <Log In/Out> button.
isplayed on the [Home] screen, and the services assigned to the custom
Customizing the Control Panel
2
Enter the system administrator's user ID with the numeric keypad or the keyboard displayed
on the screen, and select [Enter].
When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].
Note The default user ID is "admin".
The default passcode is "1111".
3
Select [Tools] on the [Home] screen.
Note When the [Home] screen is not displayed on
the touch screen, press the <Home> button.
4
Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].
25
1 Before Using the Machine
<Log In/Out> button
5
Select [Screen Default], and then select [Change Settings].
6
Select a service you want to display.
Note Select [ ] to display the previous screen or
7
Select [Save].
[ ] to display the next screen.
Setting the Screen After Auto Clear
You can specify what screen to display when the settings are reset with Auto Clear. [Last Selection Screen] or [Home] can be selected.
For information on Auto Clear, refer to "Auto Clear" (P.125).
1
Press the <Log In/Out> button.
2
Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].
When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].
Note The default user ID is "admin".
The default passcode is "1111".
26
3
Select [Tools] on the [Home] screen.
Note When the [Home] screen is not displayed on
the touch screen, press the <Home> button.
4
Service buttons
Additional feature buttons
* WSD stands for Web Services on Devices.
Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].
5
Select [Screen After Auto Clear], and then select [Change Settings].
6
Select [Last Selection Screen] or [Home].
Customizing the Control Panel
7
Select [Save].
Customizing the Button Layout
You can specify the button layout and what buttons to display on the [Home] screen, which can be displayed by pressing the <Home> button on the control panel.
Note The feature unsupported by the machine will not be displayed, and the feature unavailable due to a
failure will be grayed out.
•Copy
• Fax/Internet Fax
•E-mail
• Simple Copy
• Simple Fax
•Scan to PC
• Store to Folder
• Store to USB
• Send from Folder
• Stored Programming
• Store & Send Link
Note This service is displayed when the User
• Job Flow Sheets
Authentication feature is used.
27
1 Before Using the Machine
<Log In/Out> button
• Web Applications
• Media Print - Text
• Media Print - Photos
• Secure Print
• Sample Set
• Delayed Print
• Charge Print
•Private Charge Print
• Store to WSD
Note WSD stands for Web Services on Devices.
•Custom Services
Note This service is for service representative use. For more information, contact Customer Support at
•Language
• Screen Brightness
dell.com/contactdell.
Home
•Setup
•Calibration
• Activity Report
• Fax Receiving Mode
•Print Mode
• Lockout Printer/Release Printer
Note [Lockout Printer]/[Release Printer] is not displayed by default. To display this feature, select [Allow
User to Lock Out] in [Printer Lockout] under [Tools] > [System Settings] > [Common Service Settings] > [Machine Clock/Timers], and then assign [Disable Auto Printing] to a button on the [Home - Additional Features] screen.
You can select service buttons, which are displayed on the [Home] screen.
If you select [(Not Assigned)], the position of the selected button becomes blank.
1
Press the <Log In/Out> button.
28
2
Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].
When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].
Note The default user ID is "admin".
The default passcode is "1111".
3
Select [Tools] on the [Home] screen.
Note When the [Home] screen is not displayed on
the touch screen, press the <Home> button.
4
Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].
Customizing the Control Panel
5
Select [Home], and then select [Change Settings].
Note Select [ ] to display the previous screen or
[ ] to display the next screen.
6
Select the position where you want to assign a service.
Note Select [ ] to display the previous screen or
[ ] to display the next screen.
The layout of the buttons in this screen corresponds to the layout of those on the [Home] sc
7
Select the service to assign to the selected
reen.
position.
Note Select [ ] to display the previous screen or
[ ] to display the next screen.
You cannot assign the same feature to more
e button.
than on
8
Select [Save].
9
Select [Save].
29
1 Before Using the Machine
<Log In/Out> button
Home - Additional Features
You can select additional feature buttons, which are displayed on the [Home] screen.
If you select [(Not Assigned)], the position of the selected button becomes blank.
You cannot assign [Setup] to [(Not Assigned)]. If you do not want to display the [Setup] button, select the [S
1
Press the <Log In/Out> button.
2
Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].
how this in Admin mode] check box.
When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].
Note The default user ID is "admin".
The default passcode is "1111".
3
Select [Tools] on the [Home] screen.
Note When the [Home] screen is not displayed on
the touch screen, press the <Home> button.
4
Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].
30
5
Select [Home - Additional Features], and then select [Change Settings].
Loading...
+ 585 hidden pages