Dell C7017T User Manual

User‘s Guide
Dell C7017T
Regulatory model: C7017Tf
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
© 2016 Dell Inc. All rights reserved.
Information in this document is subject to change without notice. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™ and the DELL logo are trademarks of Dell Inc.; Microsoft®, Windows®, and the Windows start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. DellInc. disclaims any proprietary interest in trademarks and trade names other than its own.
2016 –06 Rev. A00
2
Contents
About Your Monitor ..................................... 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . 11
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
LCD Monitor Quality & Pixel Policy . . . . . . . . . . . . . . . . . . . . . 27
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Setting Up the Monitor.................................. 29
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Operating the Monitor .................................. 33
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the Front-Panel Controls . . . . . . . . . . . . . . . . . . . . . . . 33
Using the On-Screen Display (OSD) Menu. . . . . . . . . . . . . . . . . 34
Setting the Maximum Resolution . . . . . . . . . . . . . . . . . . . . . . 50
Dell Web Management for Monitors . . . . . . . . . . . . . . . . . . . . 52
3
Troubleshooting ....................................... 58
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Product-Specific Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 63
Universal Serial Bus (USB) Specific Problems . . . . . . . . . . . . . . . 64
Mobile High-Definition Link (MHL) Specific Problems . . . . . . . . . 65
Touch Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Ethernet Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Appendix .............................................. 67
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
FCC Notices (U.S. Only) and Other Regulatory Information. . . . . . 67
Contact Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
4

About Your Monitor

Package Contents

Your monitor ships with all the components shown below. Ensure that you have received all the components and Contact Dell if anything is missing.
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
•Monitor
•Remote Control & Batteries (AAA x 2)
•Remote control holder
•Stylus
•Stylus holder
About Your Monitor 5
•LSA1U Wall Mount Kit
•Wire Saddle
•Power Cable (varies with countries)
•VGA Cable
•HDMI Cable
•DP Cable
•USB 3.0 upstream cable (enables the
USB ports on the monitor)
•Drivers and Documentation media
•Quick Setup Guide
•Safety and Regulatory Information
6 About Your Monitor

Product Features

The Dell C7017T flat-panel display has an active matrix, Thin-Film Transistor, Liquid Crystal Display and LED backlight. The monitor’s features include:
• C7017T: 176.563 cm (69.513 inches) diagonal viewable image size, 1920 x 1080 resolution, plus full-screen support for lower resolutions.
• Video Electronics Standards Association (VESA) 400 mm mounting holes.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• Software and documentation media which includes an information file (INF), Image
Color Matching File (ICM), and product documentation.
• Dell Display Manager Software.
• ENERGY STAR certificated.
• Asset Management Capability.
• CECP (for China).
• Energy Gauge shows the energy level being consumed by the monitor in real time.
• Analog backlight dimming control for flicker free display.
About Your Monitor 7

Remote Control

3. Up
Press to move the selection up in OSD menu.
4. Left
Press to move the selection left in OSD menu.
5. Down
Press to move the selection down in OSD menu.
6. Menu
Press to turn on the OSD menu.
7. Brightness -
Press to decrease the Brightness.
8. Volume -
Press to decrease the Volume.
9. MUTE
Press to turn the mute function on/off.
10.Preset Modes
Display information about Preset Modes.
11. Right
Press to move the selection right in OSD menu.
12. OK
Confirm an entry or selection.
13. Exit
Press to exit the Menu.
1. Power On/Off
Switch this monitor on or off.
2. Input Source
Select input source. Press button to select from VGA or DP or HDMI1 or HDMI2 or HDMI3 . Press  button to confirm and exit.
8 About Your Monitor
or
14. Brightness +
Press to increase the Brightness.
15. Volume +
Press to increase the Volume.
How to enter and exit White Board Mode :
The OSD menu must not be on the screen for this feature, Press button, the White
Board Mode be active, Press
button ,the mode is disabled.
Inserting the batteries in the remote control
The remote control is powered by two 1.5V AAA batteries. To install or replace batteries:
1. Press and then slide the cover to open it.
2. Align the batteries according to the (+) and (–) indications inside the
battery compartment.
3. Replace the cover.
CAUTION: The incorrect use of batteries can result in leaks or bursting. Be
sure to follow these instructions:
• Place “AAA” batteries matching the (+) and (–) signs on each battery to the (+) and (–) signs of the battery compartment.
• Do not mix battery types.
• Do not combine new batteries with used ones. It causes shorter life or leakage of
batteries.
• Remove the dead batteries immediately to prevent them from liquid leaking in the battery compartment. Don’t touch exposed battery acid, as it can damage your skin.
NOTE: If you do not intend to use the remote control for a long period, remove the
batteries.
Handling the remote control
• Do not subject to strong shock.
• Do not allow water or other liquids to splash on the remote control. If the remote
control gets wet, wipe it dry immediately.
• Avoid exposure to heat and steam.
• Other than to install the batteries, do not open the remote control.
About Your Monitor 9
Operating range of the remote control
Point the top of the remote control toward the LCD monitor’s remote sensor during button operation.
Use the remote control within a distance of about 8 m from remote control sensor or at a horizontal and vertical angle of within 15° within a distance of about 5.6 m.
NOTE: The remote control may not function properly when the remote control
sensor on the display is under direct sunlight or strong illumination, or when there is an obstacle in the path of signal transmission.
10 About Your Monitor

Identifying Parts and Controls

Front View
1 IR Lens (with LED indicator)
Function buttons (For more information, see Operating the Monitor)
2 3 Power On/Off button (with LED indicator)
About Your Monitor 11
Back View
Label Description Use
1 Screw Hole For Accessory mounting. 2 Wire Saddle hole For accessory wire saddle placement. 3 VESA mounting holes (400
mm)
4 RCA label Indicates the connector type. 5 Regulatory rating label Lists the regulatory approvals. 6 RJ-45 connector For remote control use.
7 Barcode serial number label Refer to this label if you need to contact
8 AC power connector Connect the monitor power cable.
To mount the monitor.
Dell for technical support.
12 About Your Monitor
Side View
Label Description Use
1 RS232 connector Connect your computer with RS232 cable. 2 Audio Out Connect the soundbar mini stereo plug (Supports
3 Audio in Analog audio (two channel) input. 4 VGA connector Connect your computer to the monitor with VGA
5 DisplayPort connector Connect your computer with DP cable.
6
HDMI/MHL connector
7 HDMI connector Connect your computer with HDMI cable. 8 USB Down Stream Port
(Dedicated Charging Port)
9 USB Down Stream Port Connect your USB devices.
10 USB upstream port Connect the USB cable that came with your monitor
two channel output ).
cable.
Connect your computer with HDMI cable. Connect your MHL devices with MHL cable.
Connect your USB devices for charging. DCP port is for charging devices and has no data
lines.
to the computer. Once this cable is connected, you can use the USB connectors on the monitor.
NOTE: Excessive sound pressure from ear-/headphones can cause hearing damage/
hearing loss.
About Your Monitor 13
Bottom View
1 Speakers

Monitor Specifications

The following sections give you information about the various power management modes and pin assignments for the various connectors of your monitor.
Power Management Modes
If you have VESA’s DPM compliance display card or software installed in your PC, the monitor automatically reduces its power consumption when not in use. This is referred to as Power Save Mode. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power-saving feature:
VESA Modes
Normal operation Active Active Active White 230 W (Maximum)**
Active-off mode Inactive Inactive Blank Glowing
Switch off - - Off Less than 0.3 W * Network Standby
mode
Horizontal Sync
Inactive Inactive Blank Glowing
Vertical Sync
Video
Power Indicator
white
white
Power Consumption
145 W (Typical) Less than 0.5 W
Less than 3 W
Energy Star Power Consumption
P
ON
NOTE: Based on IEC/EN 62301 test method, the power consumption of Active-off
mode & Switch off mode is measured with the network disabled.
It supports normal operation & Network Standby mode While enable to network
feature.
-
120 W***
14 About Your Monitor
The OSD will only function in the normal operation mode. When any button except power button is pressed in Active-off mode, the following messages will be displayed:
Activate the computer and monitor to gain access to the OSD.
NOTE: The Dell C7017T monitor is ENERGY STAR®-certificated.
* Zero-power consumption in OFF mode can only be achieved by disconnecting the
main cable from the monitor. ** Maximum power consumption with max luminance and contrast. *** Energy consumption (On Mode) is tested at 230 Volts / 50 Hz.
This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied.
About Your Monitor 15
Pin Assignments
RS232 connector
Pin Number Monitor Side of the 9-pin Side Signal Cable
1 2 RX 3 TX 4 5 GND 6 7 Not Used 8 Not Used 9
VGA connector
Pin Number Monitor Side of the 15-pin Side Signal Cable
1 Video-Red 2 Video-Green 3 Video-Blue 4 GND 5 Self-test 6 GND-R 7 GND-G 8 GND-B
16 About Your Monitor
9 DDC +5 V
10 GND-sync
11 GND 12 DDC data 13 H-sync 14 V-sync 15 DDC clock
DisplayPort Connector
Pin Number 20-pin Side of the Connected Signal Cable
1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND
6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n)
10 ML3(p)
11 GND 12 ML3(n) 13 GND 14 GND
15 AUX(p) 16 GND
17 AUX(n) 18 HPD 19 DP_PWR_Return 20 +3.3 V DP_PWR
About Your Monitor 17
HDMI Connector
Pin Number 19-pin Side of the Connected Signal Cable
1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2­4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD
6 TMDS DATA 1-
7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0-
10 TMDS CLOCK+
11 TMDS CLOCK SHIELD 12 TMDS CLOCK­13 CEC 14 Reserved (N.C. on device) 15 DDC CLOCK (SCL) 16 DDC DATA (SDA) 17 DDC/CEC Ground 18 +5V POWER 19 HOT PLUG DETECT
18 About Your Monitor
MHL Connector
Pin Number 19-pin Side of the Connected Signal Cable
1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2­4 TMDS DATA 1+ 5 GND
6 TMDS DATA 1­7 MHL+ 8 TMDS DATA 0 SHIELD 9 MHL-
10 TMDS CLOCK+
11 GND 12 TMDS CLOCK­13 CEC 14 Reserved (N.C. on device) 15 DDC CLOCK (SCL) 16 DDC DATA (SDA) 17 GND 18 VBUS (+5V, 900mA maximum) 19 CBUS
About Your Monitor 19
RJ-45 Connector
Pin Number 12-pin Side of the Connector
1 D+ 2 RCT 3 D-
4 D+
5 RCT
6 D-
7 GND 8 GND 9 LED2_Y+
10 LED2_Y-
11 LED1_G+ 12 LED1_G-
20 About Your Monitor
Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the monitor.
NOTE : This monitor is Super-Speed USB 3.0 compatible.
Transfer Speed Data Rate Power Consumption
Super-Speed 5 Gbps 4.5W (Max, each port)
High Speed 480 Mbps 4.5W (Max, each port)
Full Speed 12 Mbps 4.5W (Max, each port)
USB Upstream Connector
Pin Number 9-pin Side of the Connector
1 VCC
2 D-
3 D+
4 GND
5 SSTX-
6 SSTX+
7 GND
8 SSRX-
9 SSRX+
About Your Monitor 21
USB Downstream Connector
Pin Number 9-pin Side of the Connector
1 VCC 2 D­3 D+ 4 GND 5 SSTX­6 SSTX+ 7 GND 8 SSRX­9 SSRX+
USB Ports
• 1 upstream
• 3 downstream
• 1 Dedicated Charging Port (DCP) - DCP port is for charging devices and has no
data lines.
NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.
NOTE: The monitor’s USB interface works only when the monitor is On or in
the power-save mode. If you turn Off the monitor and then turn it On, the attached peripherals may take a few seconds to resume normal functionality.
22 About Your Monitor

Plug and Play Capability

You can install the monitor in any Plug and Play compatible system. The monitor automatically provides the computer with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic. You can select different settings if required.
Flat-Panel Specifications
Model number C7017T
Screen type Active matrix - TFT LCD
Panel Type Vertical Alignment
Viewable image
Diagonal 1765.63 mm (69.513 inches)
Horizontal Active Area
Vertical Active Area 865.62 mm (34.08 inches)
Active Area 1332085.31 mm
Pixel pitch 0.802 x 0.802 mm
Viewing angle:
Horizontal 176° typical
Vertical 176° typical
Luminance output 380 cd/m² (typical)
Contrast ratio 3800 to 1 (typical)
Faceplate coating Antiglare with hard-coating 2H
Backlight LED light bar system
Response Time 8 ms typical (gray to gray)
Color Depth 1.07 billion colors
Color Gamut 86 % (typical) *
* C7017T color gamut (typical) is based on CIE1976 (86 %) and CIE1931 (72 %) test
standards.
1538.88 mm (60.59 inches)
2
(2064.91 inches2)
About Your Monitor 23
Touch Specifications
Model number C7017T
Type Infrared Touch
Panel Diagonal 69.58 inch
Active Area Extended beyond Viewing Area
Touch Input Method Finger, Passive Stylus Max number of multi-touch 10 points
Touch Accuracy ≤ 2 mm (Over 90% of screen)
Touch Response Time ≤ 15 ms
Windows XP, Vista, 7, 8, 8.1, 10,
Operating system
Glass Surface Anti-Glare, Anti-Smudge, Hardness (5H)
Glass Thickness 4 mm
NOTE: Windows XP, Vista, Mac OS are Single Touch.
Chrome OS, Android, Linux Mac OS, iOS
Touch OS Compatibility
OS Version Touch Points
XP Vista 7 home basic
Windows
Chrome ver 38 and above Multi Touch
Mac
Android Kernel version 3.0 and above Multi Touch
7 (Ultimate, Professional, Home Premium) 8 (Pro, Enterprise) (Non-OEM version)
8.0 / 8.1(Pro, Enterprise) (Non-OEM version) 10 (Home, Professional, Enterprise,
Educaiton, Non-OEM only)
Ver 10.11 and above Ver 10.6 - 10.10 Below Ver 10.6
Single Touch
Multi Touch
Single Touch
24 About Your Monitor
Resolution Specifications
Model number C7017T
Scan range
• Horizontal 30 kHz to 83 kHz (automatic)
• Vertical 23 Hz to 120 Hz (automatic)
Maximum preset resolution
1920 x 1080 at 60 Hz
Electrical Specifications
Model number C7017T
Video input signals • Analog RGB: 0.7 Volts ± 5 %, 75 ohm input impedance
• DisplayPort, 600mV for each differential line, 100 ohm input
impedance per differential pair
• HDMI (MHL), 600mV for each differential line, 100 ohm input impedance per differential pair
Synchronization input signals
AC input voltage / frequency / current
Inrush current 120 V: 40 A (Max.)
Separate horizontal and vertical synchronizations, polarity-free TTL level, SOG (Composite SYNC on green)
100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 4.0 A (Max)
240 V: 80 A (Max.)
Preset Display Modes
The following table lists the preset modes for which Dell guarantees image size and centering:
Horizontal
Display Mode
Frequency
(kHz)
VESA, 720 x 400 31.5 70.8 28.3 -/+
VESA, 640 x 480 31.5 59.9 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
About Your Monitor 25
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 900 60.0 60.0 108.0 +/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
MHL Source Display Modes
Display Mode Frequency (Hz)
640 x 480 p 59.94
720 x 480 p 59.94
720 x 576p 50
1280 x 720p 60
1280 x 720p 50
1920 x 1080i 60
1920 x 1080i 50
1920 x 1080p 30
720 (1440) x 480i 60
720 (1440) x 576i 50
Physical Characteristics
The following table lists the monitor's physical characteristics:
Model Number C7017T
Connector type 15-pin D-subminiature (Black connector)
DP, Black connector HDMI (MHL)
Signal cable type VGA
DisplayPort HDMI (MHL)
Dimensions:
Height 932.61 mm (36.72 inches) Width 1593.5 mm (62.74 inches) Depth 95.1 mm (3.74 inches)
26 About Your Monitor
Weight: Weight with packaging 78.6 kg (173.28 lb) Weight (For wall
mount or VESA mount considerations - no cables)
55.5 kg (122.36 lb)
Environmental Characteristics
The following table lists the environmental conditions for your monitor:
Model Number C7017T
Temperature
• Operating
• Non-operating
Humidity
• Operating
• Non-operating
Altitude
• Operating
• Non-operating
Thermal dissipation 784.99 BTU/hour (maximum)
0 °C to 40 °C (32 °F to 104 °F)
Storage: -20 °C to 60 °C (-4 °F to 140 °F) Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
10 % to 80 % (non-condensing)
Storage: 5 % to 90 % (non-condensing) Shipping: 5 % to 90 % (non-condensing)
5,000 m (16,404 ft) max 12,191 m (40,000 ft) max
495.89 BTU/hour (typical)

LCD Monitor Quality & Pixel Policy

During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed pixel that appears as an extremely tiny dark or bright discolored spot. When the pixel remains permanently lit, it is known as a “bright dot.” When the pixel remains black, it is known as a “dark dot.”
In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered normal and within competitive standards. For more information, see Dell Support site at:
http://www.dell.com/support/monitors.
About Your Monitor 27

Maintenance Guidelines

Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the monitor.
CAUTION: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:
• To clean your antistatic screen, slightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
• Use a slightly dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
• If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
• Handle your monitor with care as a darker-colored monitor may scratch and show white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.
28 About Your Monitor

Setting Up the Monitor

Connecting Your Monitor

WARNING: Before you begin any of the procedures in this section, follow
the Safety Instructions.
To connect your monitor to the computer:
1. Turn o your computer and disconnect the power cable.
2. Connect the VGA / DP / HDMI / MHL cable to the corresponding video
port on the back of your computer.
Connecting VGA Cable
Connecting DP Cable
Setting Up the Monitor 29
Connecting HDMI cable
Connecting MHL cable
30 Setting Up the Monitor
Connecting USB cable
After you have completed connecting the VGA / DP / HDMI / MHL cable, follow the procedures below to connect the USB cable to the computer and complete your monitor setup:
1. Connect the upstream USB port (cable supplied) to an appropriate USB port on your computer. (See Side view for details.)
2. Connect the USB peripherals to the downstream USB ports on the monitor.
3. Plug the power cables for your computer and monitor into a nearby outlet.
4. Turn on the monitor and the computer. If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems.
NOTE: The graphics are used for the purpose of illustration only. Appearance on the
computer may vary.
Setting Up the Monitor 31

Wall Mounting

(Screw dimension: M8 x 20 ~ 30 mm).
Refer INSTALLATION INSTRUCTIONS to that come with LSA1U Wall Mount kit and the VESA-compatible base mounting kit (400 x 400 mm distance).
1. Install Wall Plate to Wall.
2. Place the monitor panel on a soft cloth or cushion on a stable flat table
3. Attach the mounting brackets from the wall mounting kit to the monitor.
4. Install Display to Wall Plate.
For more information, see the Wall Mount provider website located at http://www.milestone.com/~/media/Files/Chief/Manuals/MSA1U_MTA1U_
LSA1U_LTA1U-I.pdf
.
32 Setting Up the Monitor

Operating the Monitor

Power On the Monitor

Press the button to turn on the monitor.

Using the Front-Panel Controls

Use the keys on the front of the monitor to adjust the image settings.
Front-Panel Keys Description
A
Preset modes
B
Volume
C
Menu
D
Exit
Use the Preset modes key to choose from a list of preset color modes. See Using the OSD Menu.
Use the Volume key to direct access to the "Volume" control menu.
Use the Menu key to open the on-screen display (OSD).
Use the Exit key to exit on-screen display (OSD) from menu and sub-menus.

Front-Panel Keys

Front-Panel Keys Description
A
Up
Use the Up key to adjust (increase ranges) items in the OSD menu.
Operating the Monitor 33
B
Use the Down key to adjust (decrease ranges) items in the OSD menu.
Down
C
Use the OK key to confirm your selection.
OK
D
Back
Use the Back key to go back to the previous menu.

Using the On-Screen Display (OSD) Menu

Accessing the Menu System
NOTE: If you change the settings and then either proceed to another menu or exit
the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.
1. Press the button to open the OSD menu and display the main menu.
Main Menu
NOTE: Auto Adjust is only available when you use the analog (VGA) connector.
34 Operating the Monitor
2. Press the
and buttons to toggle between options in the Menu. As
you move from one icon to another, the option name is highlighted.
3. To select the highlighted item on the menu press the
4. Press the
5. Press the
and buttons to select the desired parameter. button to enter the slide bar and then use the or
button again.
buttons, according to the indicators on the menu, to make your changes.
6. Select the
to return to previous menu without accepting current
settings or  to accept and return to previous menu.
The table below provides a list of all the OSD menu options and their functions.
Icon Menu and
Submenus Energy Use This meter shows the energy level being consumed by the
Brightness/ Contrast
Description
monitor in real time. Use the Brightness/Contrast menu to adjust the Brightness/ Contrast.
Brightness
Contrast
Allows you to adjust the brightness or luminance of the backlight.
Press the decrease brightness (min 0 ~ max 100).
Allows you to adjust the contrast or the degree of difference between darkness and lightness on the monitor screen. Adjust brightness first, and adjust contrast only if you need further adjustment.
Press the decrease contrast (min 0 ~ max 100).
key to increase brightness and press the key to
key to increase contrast and press the key to
Operating the Monitor 35
Auto Adjust Use this key to activate automatic setup and adjust menu.
The following dialog appears on a black screen as the monitor self-adjusts to the current input:
Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display.
NOTE: Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables.
This option is only available when you are using the analog
(VGA) connector.
36 Operating the Monitor
Input Source Use the Input Source menu to select between different video
signals that may be connected to your monitor.
VGA
DP
HDMI1/MHL
HDMI2
HDMI3
Auto Select
Reset Input Source
Select VGA input when you are using the analog (VGA) connector. Push
to select the VGA input source.
Select DP input when you are using the DP connector. Push to select the DP input source.
Select HDMI1/MHL input when you are using the HDMI1/MHL connector. Push
to select the HDMI1/MHL input source.
Select HDMI2 or HDMI3 input when you are using the HDMI2 or HDMI3 connector. Push
to select the HDMI2 or HDMI3 input source. Select Auto Select to scan for available input signals.
Resets your monitor’s Input Source settings to the factory defaults.
Operating the Monitor 37
Color Use the Color menu to adjust the monitor's color settings.
Input Color Format
Allows you to set the video input mode to:
• RGB: Select this option if your monitor is connected to a computer or DVD player using the DP adapter.
• YPbPr: Select this option if your DVD player supports only YPbPr output.
38 Operating the Monitor
Preset Modes
Reset Color
Allows you to choose from a list of preset color modes.
• Standard: Loads the monitor's default color settings. This is the default preset mode.
• Warm: Increases the color temperature. The screen appears warmer with a red/yellow tint.
• Custom Color: Allows you to manually adjust the color settings. Press the Green, and Blue values and create your own preset color mode.
Resets your monitor's color settings to the factory defaults.
and
keys to adjust the Red,
Operating the Monitor 39
Display Use the Display menu to adjust the monitor's display settings.
Aspect Ratio
Horizontal Position
Vertical Position
Sharpness
Pixel Clock
Phase
Response Time
Reset Display
Adjusts the image ratio as Wide 16:9, 4:3, or 5:4. NOTE: Wide 16:9 adjustment is not required at maximum preset
resolution 1920 x 1080 . Use or the buttons to adjust image left and right. Minimum
is '0' (-). Maximum is '100' (+). Use the or buttons to adjust image up and down. Minimum
is '0' (-). Maximum is '100' (+). NOTE: Horizontal Position and Vertical Position adjustments are
only available for “VGA” input. This feature can make the image look sharper or softer. Use
or
to adjust the sharpness from '0' to '100'.
The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. Use
or buttons to adjust for
best image quality. If satisfactory results are not obtained using the Phase
adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine), again.
NOTE: Pixel Clock and Phase adjustment are only available for VGA input.
Allows you to set the Response Time to Normal or Fast. NOTE: Normal (G to G typical /Ave.) : 8 ms Fast (G to G typical /Ave.) : 6 ms
Select this option to restore default display settings.
40 Operating the Monitor
Audio
Volume
Audio Source
Speaker
Reset Audio
Use the buttons to adjust the volume. Minimum is ‘0’ (-). Maximum is ‘100’ (+).
Allows you to set the Audio Source mode to:
•PCAudio
•HDMI/DP
Allows you to enable or disable Speaker function. Select this option to restore default display settings.
Operating the Monitor 41
Energy
Power Button LED
USB
Reset Energy
Allows you to set the power LED indicator on or off during active to save energy.
Allows you to enable or disable USB function during monitor standby mode.
NOTE: USB ON/OFF under standby mode is only available when USB upstream cable is unplugged. This option will be greyed out when USB upstream cable is plugged in.
Select this option to restore default Energy settings.
42 Operating the Monitor
Menu Select this option to adjust the settings of the OSD such as, the
languages of the OSD, the amount of time the menu remains on screen, and so on.
Language
Transparency
Timer
Lock
Reset Menu
Allows you to set the OSD display to one of eight languages: English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese.
Allows you to adjust the OSD background from opaque to transparent. Allows you to set the time for which the OSD remains active after you press a key on the monitor.
Use the
and keys to adjust the slider in 1 second
increments, from 5 to 60 seconds. Controls user access to adjustments. When Lock is selected, no
user adjustments are allowed. All keys are locked except
key.
To unlock, please use one of the following options :
1. Press the menu key of remote control takes you directly to the OSD menu to unlock.
2. Press and hold
key of the monitor for 6 seconds to
unlock.
Warning:
1. During lock, OSD & power key will lock.
2. The power button and OSD keys must be unlocked when it is required to power off the monitor.
Select this option to restore default menu settings.
Operating the Monitor 43
Personalize Selecting this option allows you to set two shortcut keys.
Shortcut Key 1
User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source", "Aspect Ratio" “Volume” and set as shortcut key.
44 Operating the Monitor
Shortcut Key 2
User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source" , "Aspect Ratio" , “Volume” and set as
shortcut key.
Reset Personaliza­tion
Others
Allows you to restore shortcut key to the default setting.
Operating the Monitor 45
DDC/CI
DDC/CI (Display Data Channel/Command Interface) allows a software on your computer to adjust the monitor display settings like the brightness, color balance etc.
Enable (Default): Optimizes the performance of your monitor and provides a better customer experience.
Disable: Disables the DDC/CI option and the following message appears on the screen.
LCD Conditioning
Firmware
IP Address
Reset Other
Factory Reset
This feature will help reduce minor cases of image retention. If an image appears to be stuck on the monitor, select LCD
Conditioning to help eliminate any image retention. Using the LCD Conditioning feature may take some time. LCD Conditioning feature cannot remove severe cases of image retention or burn-in.
NOTE: Use LCD Conditioning only when you experience a problem with image retention.
The below warning message appears once user selects “Enable" LCD Conditioning.
Current Firmware version. Shown IP Address. Select this option to restore default other settings, such as DDC/
CI. Resets all OSD settings to the factory preset values.
46 Operating the Monitor

OSD Messages

When the monitor does not support a particular resolution mode you will see the following message:
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the horizontal and vertical frequency ranges addressable by this monitor. Recommended mode is 1920 x 1080.
You will see the following message before the DDC/CI function is disabled.
When the monitor enters the Power Save mode, the following message appears:
Activate the computer and wake up the monitor to gain access to the OSD.
Operating the Monitor 47
If you press any button other than the power button, the following messages will appear depending on the selected input:
If VGA, DP, HDMI1/MHL, HDMI2 or HDMI3 cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 4 minutes if left at this state.
48 Operating the Monitor
See Solving Problems for more information.
Operating the Monitor 49

Setting the Maximum Resolution

For optimal display performance while using the Microsoft Windows operating systems, set the display resolution to 1920 x 1080 pixels by performing the following steps:
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the dropdown list of the screen resolution and select 1920 x 1080.
4. Click OK.
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 1920 x 1080.
4. Click Apply.
If you do not see 1920 x 1080 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the provided
1: If you have a Dell desktop or a Dell portable computer with Internet access 2:If you have a non Dell desktop, portable computer, or graphics card
50 Operating the Monitor
If you have a Dell desktop or a Dell portable computer with Internet access
1. Go to http://www.dell.com/support, enter your service tag, and download the
latest driver for your graphics
2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact
Dell to inquire about a graphics adapter that supports these resolutions.
If you have a non Dell desktop, portable computer, or graphics card
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
6. Please refer to the graphics card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
7. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click Display adapter properties.
4. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
5. Please refer to the graphics card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact
the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution of 1920 x 1080 .
.
Operating the Monitor 51

Dell Web Management for Monitors

Before accessing the Dell Monitor Web Management feature, please refer to the Ethernet Problems . Ensure the Ethernet is working normally.
To access the Dell Monitor Web Management tool you need to set the IP Addresses for your computer and the monitor.
1. Press the Menu key on the remote control to display the IP Address of the monitor, or by navigating to OSD Menu > Others. By default, the IP Address is 10.0.50.100
2. In the computer’s IP Properties tab, specify an IP Address by selecting Use the following IP Address and enter the following values: For IP Address:
10.0.50.101 and for Subnet Mask: 255.0.0.0 (leave all other entries as blanks).
52 Operating the Monitor
3. The IP Address configuration would now look like this:
To access and use the web management tool, follow these steps:
1. Open a web browser and type the monitor’s IP Address (10.0.50.100) in the
address bar.
Operating the Monitor 53
2. The log-in page opens. Enter the Administrator Password to continue.
3. The Home page opens:
54 Operating the Monitor
4. Click Network Settings tab to see the network settings.
Operating the Monitor 55
5. Click Monitor Control to see the monitor’s status.
6. Click Security to set a password.
56 Operating the Monitor
7. Update Firmware. You can download the latest drivers from the Dell Support website at www.dell.com/support.
Operating the Monitor 57

Troubleshooting

WARNING: Before you begin any of the procedures in this section, follow the
Safety Instruction

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn o both your computer and the monitor.
2. Unplug the video cables from the back of the computer. To ensure proper Self-
Test operation, remove all VGA, DP, HDMI1 /MHL, HDMI2, HDMI3 cables from the back of computer.
3. Turn on the monitor. The floating dialog box should appear on-screen (against a black background) if
the monitor cannot sense a video signal and is working correctly. While in self­test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.
4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. The monitor will enter Power Save Mode after 4
minutes if left at this state.
5. Turn o your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
58 Troubleshooting

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged
and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The
monitor then goes into the self-test mode.
3. Press and hold the Button 1 on the front panel for 5 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 1 on the front panel again. The color of the screen changes
to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white screens.
The test is complete when the Text screen appears. To exit, press the Button 1 again. If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.
Troubleshooting 59

Common Problems

The following table contains general information about common monitor problems you might encounter and the possible solutions.
Common Symptoms What You
Experience
No Video/Power LED off
No Video/Power LED onNo picture or no
Poor Focus Picture is fuzzy, blurry,
Shaky/Jittery Video Wavy picture or fine
No picture •Ensure that the video cable
brightness
or ghosting
movement
Possible Solutions
connecting the monitor and the computer is properly connected and secure.
•Verify that the power outlet is functioning properly using any other electrical equipment.
•Ensure that the power button is depressed fully.
•Ensure that the correct input source is selected via the Input Source Select button.
•Check the “Power LED Button” option under Energy in OSD Menu.
•Increase brightness & contrast controls via OSD.
•Perform monitor self-test feature check.
•Check for bent or broken pins in the video cable connector.
•Ensure that the correct input source is selected via the Input Source Select menu.
•Run the built-in diagnostics.
•Perform Auto Adjust via OSD.
•Adjust the Phase and Pixel Clock
controls via OSD.
•Eliminate video extension cables.
•Reset the monitor to Factory
Settings.
•Change the video resolution to the correct aspect ratio (16:9).
•Perform Auto Adjust via OSD.
•Adjust the Phase and Pixel Clock
controls via OSD.
•Reset the monitor to Factory Settings.
•Check environmental factors.
•Relocate the monitor and test in
another room.
60 Troubleshooting
Remote control no working
Missing Pixels LCD screen has spots
Stuck-on Pixels LCD screen has bright
Brightness Problems Picture too dim or too
Geometric Distortion Screen not centered
Horizontal/Vertical Lines
Cannot control LCD Monitor
spots
bright
correctly
Screen has one or more lines
•Check remote control batteries have been installed property.
•Ensure the remote control sensor is toward to monitor’s remote control sensor on left bottom side.
•Cycle power on-o.
•Pixel that is permanently o is a
natural defect that can occur in LCD technology.
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
http://www.dell.com/support/ monitors.
•Cycle power on-o.
•Pixel that is permanently o is a
natural defect that can occur in LCD technology.
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
http://www.dell.com/support/ monitors.
•Reset the monitor to Factory Settings.
•Auto Adjust via OSD.
•Adjust brightness & contrast controls
via OSD.
•Reset the monitor to Factory Settings.
•Auto Adjust via OSD.
•Adjust brightness & contrast controls
via OSD.
•Reset the monitor to Factory Settings.
•Perform Auto Adjust via OSD.
•Adjust Phase and Pixel Clock controls
via OSD.
•Perform monitor self-test feature check and determine if these lines are also in self-test mode.
•Check for bent or broken pins in the video cable connector.
Troubleshooting 61
Synchronization Problems
Safety-Related Issues Visible signs of smoke
Intermittent Problems Monitor malfunctions
Missing Color Picture missing color •Perform monitor self-test feature
Wrong Color Picture color not good •Change the Color Mode in the Color
Image retention from a static image left on the monitor for a long period of time
Screen is scrambled or appears torn
or sparks
on & off
Faint shadow from the static image displayed appears on the screen
•Reset the monitor to Factory Settings.
•Perform Auto Adjust via OSD.
•Adjust Phase and Pixel Clock controls
via OSD.
•Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode.
•Check for bent or broken pins in the video cable connector.
•Restart the computer in the safe mode.
•Do not perform any troubleshooting steps.
•Contact Dell immediately.
•Ensure that the video cable
connecting the monitor to the computer is connected properly and is secure.
•Reset the monitor to Factory Settings.
•Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
check.
•Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
•Check for bent or broken pins in the video cable connector.
OSD to Graphics or Video depending on the application.
•Try dierent Color Preset Settings in Color OSD. Adjust R/G/B value in Color OSD if the Color Management is turned o.
•Change the Input Color Format to PC RGB or YPbPr in the
•Use the Power Management feature to turn o the monitor at all times when not in use (for more information, see Power Management Modes.
•Alternatively, use a dynamically changing screensaver.
Color OSD.
62 Troubleshooting
NOTE: When choosing DP , HDMI1/MHL , HDMI2, HDMI3 mode, the Auto Adjust
function is not available.

Product-Specific Problems

Specific Symptoms What You
Experience
Screen image is too small
Cannot adjust the monitor with the buttons on the front panel
No Input Signal when user controls are pressed
The picture does not fill the entire screen
Image is centered on screen, but does not fill entire viewing area
OSD does not appear on the screen
No picture, the LED light is white. When you press “up”, “down” or “Menu” key, the message “ No input signal” will appear.
The picture cannot fill the height or width of the screen
Possible Solutions
•Check the Aspect Ratio setting in the Display OSD.
•Reset the monitor to Factory Settings.
•Turn o the monitor, unplug the power cord, plug back, and then turn on the monitor.
•Check whether the OSD menu and Power button is locked. If yes, press and hold the button beside the Power button for 6 seconds to unlock (for more information, see Lock). Or pressing the menu key of remote control takes you directly to the OSD settings menu, with OSD ‘Lock’ pre-selected on entry, use the
keys of remote control to select ‘Unlock’, press to unlock. (for more information, see Lock)
•Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.
•Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.
•Reset the computer or video player.
•Due to dierent video formats (aspect
ratio) of DVDs, the monitor may display in full screen.
•Run the built-in diagnostics.
of remote control
and
Troubleshooting 63

Universal Serial Bus (USB) Specific Problems

Common Symptoms What You
Experience
USB interface is not working
High Speed USB 3.0 interface is slow.
USB peripherals are not working
High Speed USB 3.0 peripherals working slowly or not working at all
Possible Solutions
•Check that your monitor is turned ON.
•Reconnect the upstream cable to your computer.
•Reconnect the USB peripherals (downstream connector).
•Switch o and then turn on the monitor again.
•Re-start the computer.
• Some USB devices like external
portable HDD require higher electric current; connect the device directly to the computer system.
•Check that your computer is USB 3.0-capable.
•Some computers have both USB 3.0 and USB 2.0 and USB 1.1 ports. Ensure that the correct USB port is used.
•Reconnect the upstream cable to your computer.
•Reconnect the USB peripherals (downstream connector).
•Re-start the computer.
64 Troubleshooting

Mobile High-Definition Link (MHL) Specific Problems

Common Symptoms What You
Experience
MHL interface is not working.
Cannot see MHL device image shown on monitor.

Touch Problems

Common Symptoms What You
Experience
No touchscreen response in saving mode
Could not wake up monitor and computer by touching the screen in saving mode
Possible Solutions
•Re-connect the upstream cable Ensure your MHL cable and MHL device are MHL certified.
•Check your MHL device is turned On.
•Check your MHL device is not in Standby mode.
•Check physical MHL cable connection is corresponding to input source selected on OSD Menu i.e., HDMI (MHL) .
•Wait for 30 seconds after connecting MHL cable as some MHL devices require longer recovery time.
Possible Solutions
•Ensure that the USB cable connecting to PC and the monitor properly secured.
•Access Device Manager and choose HID Interface Device under Human Device.
•Select HID- compliant device Properties.
•Allow the device to wake the computer.
Troubleshooting 65

Ethernet Problems

Common Symptoms What You
Experience
Ethernet not working Dell Web
Management for Monitors Webpage control is not working
Possible Solutions
•Ensure that the Network cable connecting the Monitor is properly secured.
•Press and hold the Button 1 and Button 3 on the front panel for 3 seconds to turn on , A network
icon Top - left corner for 5 seconds .
•Press and hold the Button 1 and Button 3 on the front panel for 3
seconds to turn o , A network icon
Top - left corner for 5 seconds .
appears and is shown on
appears and is shown on
66 Troubleshooting

Appendix

Safety Instructions

WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Safety, Environmental, and Regulatory Information.

FCC Notices (U.S. Only) and Other Regulatory Information

For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference (2) this device must accept any interference received including interference that may
cause undesired operation

Contact Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
may not be available in your area. To get online monitor support content:
1. Visit www.dell.com/support/monitors
2. To contact Dell for sales, technical support, or customer service issues:
1. Visit www.dell.com/contactdell.
2. Verify your country or region in the Choose A Country/Region drop-
down menu at the top left of the page.
3. Click Contact Us on the top left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.
Appendix 67
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