Dell C7016H User Manual

User‘s Guide

Dell C7016H

Regulatory model: C7016Hf

NOTE: A NOTE indicates important information that helps you make better use of
your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.

© 2016 Dell Inc. All rights reserved.

Information in this document is subject to change without notice. Reproduction of these materials
in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell™ and the DELL logo are trademarks of Dell Inc.; Microsoft®,
Windows®, and the Windows start button logo are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. DellInc. disclaims any proprietary interest in
trademarks and trade names other than its own.

2016 –02 Rev. A00

2

Contents

About Your Monitor ..................................... 5

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . 10

Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

LCD Monitor Quality & Pixel Policy . . . . . . . . . . . . . . . . . . . . . 24

Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Setting Up the Monitor.................................. 25

Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Operating the Monitor .................................. 29

Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the Front-Panel Controls . . . . . . . . . . . . . . . . . . . . . . . 29

Using the On-Screen Display (OSD) Menu. . . . . . . . . . . . . . . . . 30

Setting the Maximum Resolution . . . . . . . . . . . . . . . . . . . . . . 46

3

Troubleshooting .......................................48

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Product-Specific Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 53

Universal Serial Bus (USB) Specific Problems . . . . . . . . . . . . . . . 54

Mobile High-Definition Link (MHL) Specific Problems . . . . . . . . . 55

Appendix .............................................. 56

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

FCC Notices (U.S. Only) and Other Regulatory Information. . . . . . 56

Contact Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

4

About Your Monitor

Package Contents

Your monitor ships with all the components shown below. Ensure that you have
received all the components and Contact Dell if anything is missing.

NOTE: Some items may be optional and may not ship with your monitor. Some

features or media may not be available in certain countries.

•Monitor

•Remote Control & Batteries (AAA x 2)

•RLT2 Wall Mount Kit

•Wire Saddle

•Power Cable (varies with countries)

•VGA Cable

•HDMI Cable

About Your Monitor 5

•USB upstream cable (enables the
USB ports on the monitor)

•Drivers and Documentation media

•Quick Setup Guide

•Safety and Regulatory Information

Product Features

The Dell C7016H flat-panel display has an active matrix, Thin-Film Transistor, Liquid
Crystal Display and LED backlight. The monitor’s features include:

• C7016H: 176.563 cm (69.513 inches) diagonal viewable image size, 1920 x 1080
resolution, plus full-screen support for lower resolutions.

• Video Electronics Standards Association (VESA) 400 mm mounting holes.

• Plug and play capability if supported by your system.

• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.

• Software and documentation media which includes an information file (INF), Image

Color Matching File (ICM), and product documentation.

• Dell Display Manager Software.

• ENERGY STAR-compliant.

• Asset Management Capability.

• CECP (for China).

• RoHS compliant.

• Energy Gauge shows the energy level being consumed by the monitor in real time.

• Analog backlight dimming control for flicker free display.

6 About Your Monitor

Remote Control

3. Up

Press to move the selection up
in OSD menu.

4. Left

Press to move the selection left
in OSD menu.

5. Down

Press to move the selection
down in OSD menu.

6. Menu

Press to turn on the OSD menu.

7. Brightness -

Press to decrease the Brightness.

8. Volume -

Press to decrease the Volume.

9. MUTE

Press to turn the mute function
on/off.

10.Preset Modes

Display information about Preset
Modes.

11. Right

Press to move the selection
right in OSD menu.

12. OK

Confirm an entry or selection.

13. Exit

Press to exit the Menu.

1. Power On/Off

Switch this monitor on or off.

2. Input Source

Select input source. Press
button to select from VGA or DP or
HDMI 1 or HDMI 2 . Press  button to
confirm and exit.

or

14. Brightness +

Press to increase the Brightness.

15. Volume +

Press to increase the Volume.

About Your Monitor 7

Inserting the batteries in the remote control

The remote control is powered by two 1.5V AAA batteries.
To install or replace batteries:

1. Press and then slide the cover to open it.

2. Align the batteries according to the (+) and (–) indications inside the

battery compartment.

3. Replace the cover.

CAUTION: The incorrect use of batteries can result in leaks or bursting. Be

sure to follow these instructions:

• Place “AAA” batteries matching the (+) and (–) signs on each battery to the (+) and
(–) signs of the battery compartment.

• Do not mix battery types.

• Do not combine new batteries with used ones. It causes shorter life or leakage of

batteries.

• Remove the dead batteries immediately to prevent them from liquid leaking in the
battery compartment. Don’t touch exposed battery acid, as it can damage your
skin.

NOTE: If you do not intend to use the remote control for a long period, remove the

batteries.

Handling the remote control

• Do not subject to strong shock.

• Do not allow water or other liquid to splash the remote control. If the remote

control gets wet, wipe it dry immediately.

• Avoid exposure to heat and steam.

• Other than to install the batteries, do not open the remote control.

8 About Your Monitor

Operating range of the remote control

Point the top of the remote control toward the LCD monitor’s remote sensor
during button operation.

Use the remote control within a distance of about 8 m from remote control
sensor or at a horizontal and vertical angle of within 15° within a distance of
about 5.6 m.

NOTE: The remote control may not function properly when the remote control

sensor on the display is under direct sunlight or strong illumination, or when there is
an obstacle in the path of signal transmission.

About Your Monitor 9

Identifying Parts and Controls

Front View

1 IR Lens (with LED indicator)

Function buttons (For more information, see Operating the Monitor)

2
3 Power On/Off button (with LED indicator)

Back View

10 About Your Monitor

Label Description Use

1 Screw Hole For Accessory mounting.
2 Wire Saddle hole Accessory wire saddles placement.
3 VESA mounting holes (400

mm)

4 Connector label Indicate the connector type.
5 Regulatory rating label Lists the regulatory approvals.
6 Barcode serial number label Refer to this label if you need to contact

7 AC power connector Connect the monitor power cable.

Side View

To mount the monitor.

Dell for technical support.

Label Description Use

1 RS232 connector Connect your computer with RS232 cable.

2 Audio Out Connect the soundbar mini stereo plug (Support

3 Audio in Analog audio (two channel) input.

4 VGA connector Connect your computer to the monitor with VGA

two channel output ).

cable.

About Your Monitor 11

5 DisplayPort connector Connect your computer with DP cable.

6 HDMI (MHL) connector Connect your computer with HDMI cable.

Connect your MHL devices with MHL cable.

7 USB Down Stream Port

(Power Charging Port)

8 USB Down Stream Port Connect your USB devices.

9 USB upstream port Connect the USB cable that came with your

Bottom View

1 Speakers

Connect your USB devices.
This USB port supports BC 1.2 compliance

charging devices, at 1.5A (power capability 2A
max) for fast charging.

monitor to the computer. Once this cable is
connected, you can use the USB connectors on
the monitor.

Monitor Specifications

The following sections give you information about the various power management
modes and pin assignments for the various connectors of your monitor.

Power Management Modes

If you have VESA’s DPM compliance display card or software installed in your PC, the
monitor automatically reduces its power consumption when not in use. This is referred
to as Power Save Mode. If the computer detects input from keyboard, mouse, or other
input devices, the monitor automatically resumes functioning. The following table
shows the power consumption and signaling of this automatic power-saving feature:

VESA Modes

Normal operation Active Active Active White 220 W (Maximum)**

Active-off mode Inactive Inactive Blank Glowing

Switch off - - Off Less than 0.3 W *

Horizontal
Sync

Energy Star Power Consumption

On Mode

114 W***

12 About Your Monitor

Vertical
Sync

Video

Power
Indicator

white

Power Consumption

142 W (Typical)
Less than 0.4 W

The OSD will only function in the normal operation mode. When any button except
power button is pressed in Active-off mode, the following messages will be displayed:

Activate the computer and monitor to gain access to the OSD.

NOTE: The Dell C7016H monitor is ENERGY STAR®-compliant.

* Zero-power consumption in OFF mode can only be achieved by disconnecting the

main cable from the monitor.
** Maximum power consumption with max luminance and contrast.
*** Energy consumption (On Mode) is tested at 230 Volts / 50 Hz.

This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making
decisions about electrical tolerances or otherwise. No warranty as to accuracy or
completeness is expressed or implied.

About Your Monitor 13

Pin Assignments

RS232 connector

Pin Number Monitor Side of the 9-pin Side Signal Cable

1
2 RX
3 TX
4
5 GND
6
7 Not Used
8 Not Used
9

14 About Your Monitor

VGA connector

Pin Number Monitor Side of the 15-pin Side Signal Cable

1 Video-Red
2 Video-Green
3 Video-Blue
4 GND
5 Self-test
6 GND-R
7 GND-G
8 GND-B
9 DDC +5 V

10 GND-sync

11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock

About Your Monitor 15

DisplayPort Connector

Pin

Number

1 ML0(p)
2 GND
3 ML0(n)
4 ML1(p)
5 GND

6 ML1(n)
7 ML2(p)
8 GND

9 ML2(n)
10 ML3(p)
11 GND
12 ML3(n)
13 GND
14 GND
15 AUX(p)
16 GND
17 AUX(n)
18 HPD
19 DP_PWR_Return

20 +3.3 V DP_PWR

20-pin Side of the Connected Signal Cable

16 About Your Monitor

HDMI Connector

Pin

Number

1 TMDS DATA 2+

2 TMDS DATA 2 SHIELD

3 TMDS DATA 2-

4 TMDS DATA 1+

5 TMDS DATA 1 SHIELD

6 TMDS DATA 1-

7 TMDS DATA 0+

8 TMDS DATA 0 SHIELD

9 TMDS DATA 0-

10 TMDS CLOCK+

11 TMDS CLOCK SHIELD
12 TMDS CLOCK­13 CEC

14 Reserved (N.C. on device)

15 DDC CLOCK (SCL)

16 DDC DATA (SDA)

17 DDC/CEC Ground

18 +5V POWER
19 HOT PLUG DETECT

19-pin Side of the Connected Signal Cable

About Your Monitor 17

MHL Connector

Pin

Number

1 TMDS DATA 2+

2 TMDS DATA 2 SHIELD

3 TMDS DATA 2-

4 TMDS DATA 1+

5 GND

6 TMDS DATA 1-

7 MHL+

8 TMDS DATA 0 SHIELD

9 MHL-

10 TMDS CLOCK+

11 GND
12 TMDS CLOCK­13 CEC

14 Reserved (N.C. on device)

15 DDC CLOCK (SCL)

16 DDC DATA (SDA)

17 GND

18 VBUS (+5V, 900mA maximum)
19 CBUS

19-pin Side of the Connected Signal Cable

18 About Your Monitor

Universal Serial Bus (USB) Interface

This section gives you information about the USB ports that are available on the
monitor.

NOTE: This monitor supports High-Speed Certified USB 2.0 interface.

Transfer Speed Data Rate

High speed 480 Mbps

Full speed 12 Mbps

Low speed 1.5 Mbps

NOTE : Up to 1.5A (power capability 2A max) on USB downstream port (port with

lightning icon) with BC1.2 compliance devices.

USB Upstream Connector

Pin Number 4-pin Side of the Connector

1 DMU

2 VCC

3 DPU

4 GND

USB Downstream Connector

About Your Monitor 19

Pin
Number

1 VCC

2 DMD

3 DPD

4 GND

4-pin Side of the Connector

USB Ports

• 1 upstream

• 3 downstream

• Power Charging Port- the lower one of two USB ports on left side (port

with

lightning icon) ; supports fast current charging capability if the

device is BC1.2 compatible.

NOTE: USB 2.0 functionality requires a USB 2.0-capable computer.
NOTE: The monitor’s USB interface works only when the monitor is On or in the

power-save mode. If you turn Off the monitor and then turn it On, the attached
peripherals may take a few seconds to resume normal functionality.

Plug and Play Capability

You can install the monitor in any Plug and Play compatible system. The monitor
automatically provides the computer with its Extended Display Identification Data (EDID)
using Display Data Channel (DDC) protocols so that the system can configure itself and
optimize the monitor settings. Most monitor installations are automatic. You can select
different settings if required.

Flat-Panel Specifications

Model number C7016H

Screen type Active matrix - TFT LCD

Panel Type Vertical Alignment

Viewable image

Diagonal 1765.63 mm (69.513 inches)

Horizontal Active Area

Vertical Active Area 865.62 mm (34.08 inches)

Active Area 1332085.31 mm

Pixel pitch 0.802 x 0.802 mm

20 About Your Monitor

1538.88 mm (60.59 inches)

2

(2064.91 inches2)

Viewing angle:

Horizontal 176° typical

Vertical 176° typical

Luminance output 400 cd/m² (typical)

Contrast ratio 4000 to 1 (typical)

Faceplate coating Antiglare with hard-coating 2H

Backlight LED light bar system

Response Time 8 ms typical (gray to gray)

Color Depth 1.07 billion colors

Color Gamut 86 % (typical) *

* C7016H color gamut (typical) is based on CIE1976 (86 %) and CIE1931 (72 %) test

standards.

Resolution Specifications

Model number C7016H

Scan range

• Horizontal 30 kHz to 83 kHz (automatic)

• Vertical 56 Hz to 76 Hz (automatic)

Maximum preset
resolution

1920 x 1080 at 60 Hz

Electrical Specifications

Model number C7016H

Video input signals • Analog RGB: 0.7 Volts ± 5 %, 75 ohm input impedance

• DisplayPort, 600mV for each differential line, 100 ohm input

impedance per differential pair

• HDMI (MHL), 600mV for each differential line, 100 ohm
input impedance per differential pair

Synchronization input
signals

AC input voltage /
frequency / current

Inrush current 120 V: 40 A (Max.)

Separate horizontal and vertical synchronizations, polarity-free
TTL level, SOG (Composite SYNC on green)

100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 4.0 A (Max)

240 V: 80 A (Max.)

About Your Monitor 21

Preset Display Modes

The following table lists the preset modes for which Dell guarantees image size and
centering:

Horizontal

Display Mode

Frequency

(kHz)

VESA, 720 x 400 31.5 70.8 28.3 -/+

VESA, 640 x 480 31.5 59.9 25.2 -/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 1024 64.0 60.0 108.0 +/+

VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1600 x 900 60.0 60.0 108.0 +/+

VESA, 1920 x 1080 67.5 60.0 148.5 +/+

Vertical

Frequency

(Hz)

Pixel Clock

(MHz)

Sync Polarity

(Horizontal/

Vertical)

MHL Source Display Modes

Display Mode Frequency (Hz)

640 x 480 p 59.94

720 x 480 p 59.94

720 x 576p 50

1280 x 720p 60

1280 x 720p 50

1920 x 1080i 60

1920 x 1080i 50

1920 x 1080p 30

720 (1440) x 480i 60

720 (1440) x 576i 50

22 About Your Monitor

Physical Characteristics

The following table lists the monitor's physical characteristics:

Model Number C7016H

Connector type 15-pin D-subminiature (Black connector)

DP, Black connector
HDMI (MHL)

Signal cable type VGA

DisplayPort (cable not included)
HDMI (MHL)

Dimensions:

Height 920.62 mm (36.24 inches)
Width 1584.22 mm (62.37 inches)
Depth 79.1 mm (3.11 inches)

Weight:
Weight with packaging 58.2 kg (128.0 lb)
Weight (For wall

mount or VESA mount
considerations - no
cables)

39.0 kg (85.8 lb)

Environmental Characteristics

The following table lists the environmental conditions for your monitor:

Model Number C7016H

Temperature

• Operating

• Non-operating

Humidity

• Operating

• Non-operating

Altitude

• Operating

• Non-operating

Thermal dissipation 750.86 BTU/hour (maximum)

0 °C to 40 °C (32 °F to 104 °F)

Storage: -20 °C to 60 °C (-4 °F to 140 °F)
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)

10 % to 80 % (non-condensing)

Storage: 5 % to 90 % (non-condensing)
Shipping: 5 % to 90 % (non-condensing)

5,000 m (16,404 ft) max
12,191 m (40,000 ft) max

484.65 BTU/hour (typical)

About Your Monitor 23

LCD Monitor Quality & Pixel Policy

During the LCD Monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state. The visible result is a fixed pixel that
appears as an extremely tiny dark or bright discolored spot. When the pixel remains
permanently lit, it is known as a “bright dot.” When the pixel remains black, it is known
as a “dark dot.”

In almost every case, these fixed pixels are hard to see and do not detract from display
quality or usability. A display with 1 to 5 fixed pixels is considered normal and within
competitive standards. For more information, see Dell Support site at:

http://www.dell.com/support/monitors.

Maintenance Guidelines

Caring for Your Monitor

CAUTION: Read and follow the safety instructions before cleaning the
monitor.

CAUTION: Before cleaning the monitor, unplug the monitor power
cable from the electrical outlet.

For best practices, follow the instructions in the list below while unpacking, cleaning, or
handling your monitor:

• To clean your antistatic screen, slightly dampen a soft, clean cloth with water. If
possible, use a special screen-cleaning tissue or solution suitable for the antistatic
coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed
air.

• Use a slightly dampened, warm cloth to clean the plastics. Avoid using detergent of
any kind as some detergents leave a milky film on the plastics.

• If you notice a white powder when you unpack your monitor, wipe it off with a
cloth. This white powder occurs during the shipping of the monitor.

• Handle your monitor with care as a darker-colored monitor may scratch and show
white scuff marks more than a lighter-colored monitor.

• To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and power off your monitor when not in use.

24 About Your Monitor

Setting Up the Monitor

Connecting Your Monitor

WARNING: Before you begin any of the procedures in this section, follow

the Safety Instructions.

To connect your monitor to the computer:

1. Turn o your computer and disconnect the power cable.

2. Connect the VGA / DP / HDMI / MHL cable to the corresponding video

port on the back of your computer.

Connecting VGA Cable

Connecting DP Cable

Setting Up the Monitor 25

Connecting HDMI cable

Connecting MHL cable

26 Setting Up the Monitor

Connecting USB cable

After you have completed connecting the VGA / DP / HDMI / MHL cable, follow
the procedures below to connect the USB cable to the computer and complete
your monitor setup:

1. Connect the upstream USB port (cable supplied) to an appropriate USB
port on your computer. (See Side view for details.)

2. Connect the USB peripherals to the downstream USB ports on the
monitor.

3. Plug the power cables for your computer and monitor into a nearby
outlet.

4. Turn on the monitor and the computer. If your monitor displays an image,
installation is complete. If it does not display an image, see Solving
Problems.

NOTE: The graphics are used for the purpose of illustration only. Appearance on the

computer may vary.

Setting Up the Monitor 27

Wall Mounting

(Screw dimension: M8 x 20 ~ 50 mm).

Refer INSTALLATION INSTRUCTIONS to that come with RLT2 Wall Mount kit
and the VESA-compatible base mounting kit (400 x 400 mm distance).

1. Install Wall Plate to Wall.

2. Place the monitor panel on a soft cloth or cushion on a stable flat table

3. Attach the mounting brackets from the wall mounting kit to the monitor.

4. Install Display to Wall Plate.

For more information, see the Wall Mount provider website located at
http: //www.milestone.com/~/media/Files/Chief/Manuals/RMT2-RLT2-

RXT2-I.pdf

28 Setting Up the Monitor

Operating the Monitor

Power On the Monitor

Press the button to turn on the monitor.

Using the Front-Panel Controls

Use the keys on the front of the monitor to adjust the image settings.

Front-Panel Keys Description

A

Preset modes

B

Volume

C

Menu

D

Exit

Use the Preset modes key to choose from a list of
preset color modes. See Using the OSD Menu.

Use the Volume key to direct access to the "Volume"
control menu.

Use the Menu key to open the on-screen display
(OSD).

Use the Exit key to exit on-screen display (OSD)
from menu and sub-menus.

Front-Panel Keys

Front-Panel Keys Description

A

Up

Use the Up key to adjust (increase ranges) items in the OSD
menu.

Operating the Monitor 29

B

Use the Down key to adjust (decrease ranges) items in the
OSD menu.

Down

C



Use the OK key to confirm your selection.

OK

D



Back

Use the Back key to go back to the previous menu.

Using the On-Screen Display (OSD) Menu

Accessing the Menu System

NOTE: If you change the settings and then either proceed to another menu or exit

the OSD menu, the monitor automatically saves those changes. The changes are
also saved if you change the settings and then wait for the OSD menu to disappear.

1. Press the button to open the OSD menu and display the main menu.

Main Menu

NOTE: Auto Adjust is only available when you use the analog (VGA) connector.

30 Operating the Monitor

2. Press the

and buttons to toggle between options in the Menu. As

you move from one icon to another, the option name is highlighted.

3. To select the highlighted item on the menu press the

4. Press the

5. Press the

and buttons to select the desired parameter.
button to enter the slide bar and then use the or

button again.

buttons, according to the indicators on the menu, to make your changes.

6. Select the



to return to previous menu without accepting current

settings or  to accept and return to previous menu.

The table below provides a list of all the OSD menu options and their functions.

Icon Menu and

Submenus
Energy Use This meter shows the energy level being consumed by the

Brightness/
Contrast

Description

monitor in real time.
Use the Brightness/Contrast menu to adjust the Brightness/
Contrast.

Brightness

Contrast

Allows you to adjust the brightness or luminance of the
backlight.

Press the
decrease brightness (min 0 ~ max 100).

Allows you to adjust the contrast or the degree of difference
between darkness and lightness on the monitor screen. Adjust
brightness first, and adjust contrast only if you need further
adjustment.

Press the
decrease contrast (min 0 ~ max 100).

key to increase brightness and press the key to

key to increase contrast and press the key to

Operating the Monitor 31

Auto Adjust Use this key to activate automatic setup and adjust menu.

The following dialog appears on a black screen as the monitor
self-adjusts to the current input:

Auto Adjustment allows the monitor to self-adjust to the
incoming video signal. After using Auto Adjustment, you can
further tune your monitor by using the Pixel Clock (Coarse) and
Phase (Fine) controls under Display.

NOTE: Auto Adjust does not occur if you press the button while
there are no active video input signals or attached cables.

This option is only available when you are using the analog

(VGA) connector.

32 Operating the Monitor

Input Source Use the Input Source menu to select between different video

signals that may be connected to your monitor.

Auto Select

VGA

DP

HDMI/MHL 1

HDMI/MHL 2

Select Auto Select to scan for available input signals.

Select VGA input when you are using the analog (VGA)
connector. Push

to select the VGA input source.

Select DP input when you are using the DP connector. Push
to select the DP input source.

Select HDMI/MHL 1 or HDMI/MHL 2 input when you are using the
HDMI/MHL 1 or HDMI/MHL 2 connector. Push

to select the

HDMI/MHL 1 or HDMI/MHL 2 input source.

Operating the Monitor 33

Color Use the Color menu to adjust the monitor's color settings.

Input Color
Format

Allows you to set the video input mode to:

• RGB: Select this option if your monitor is connected to
a computer or DVD player using the DP adapter.

• YPbPr: Select this option if your DVD player supports
only YPbPr output.

34 Operating the Monitor

Preset Modes

Reset Color

Allows you to choose from a list of preset color modes.

• Standard: Loads the monitor's default color settings.
This is the default preset mode.

• Warm: Increases the color temperature. The screen
appears warmer with a red/yellow tint.

• Custom Color: Allows you to manually adjust the color
settings. Press the
Green, and Blue values and create your own preset
color mode.

Resets your monitor's color settings to the factory defaults.

and

keys to adjust the Red,

Operating the Monitor 35

Display Use the Display menu to adjust the monitor's display settings.

Aspect Ratio

Horizontal
Position

Vertical Position

Sharpness

Pixel Clock

Phase

Response Time

Reset Display

Adjusts the image ratio as Wide 16:9, 4:3, or 5:4.
NOTE: Wide 16:9 adjustment is not required at maximum preset

resolution 1920 x 1080 .
Use or the buttons to adjust image left and right. Minimum

is '0' (-). Maximum is '100' (+).
Use the or buttons to adjust image up and down. Minimum

is '0' (-). Maximum is '100' (+).
NOTE: Horizontal Position and Vertical Position adjustments are

only available for “VGA” input.
This feature can make the image look sharper or softer. Use

or

to adjust the sharpness from '0' to '100'.

The Phase and Pixel Clock adjustments allow you to adjust your
monitor to your preference. Use

or buttons to adjust for

best image quality.
If satisfactory results are not obtained using the Phase

adjustment, use the Pixel Clock (coarse) adjustment and then use
Phase (fine), again.

NOTE: Pixel Clock and Phase adjustment are only available for
VGA input.

Allows you to set the Response Time to Normal or Fast.
Select this option to restore default display settings.

36 Operating the Monitor

Audio

Volume

Audio Source

Speaker

Reset Audio

Use the buttons to adjust the volume. Minimum is ‘0’ (-).
Maximum is ‘100’ (+).

Allows you to set the Audio Source mode to:

•PCAudio

•HDMI1(orHDMI2)/DP

Allows you to enable or disable Speaker function.
Select this option to restore default display settings.

Operating the Monitor 37

Energy

Power Button
LED

USB

Reset Energy

Allows you to set the power LED indicator on or off during active
to save energy.

Allows you to enable or disable USB function during monitor
standby mode.

NOTE: USB ON/OFF under standby mode is only available when
USB upstream cable unplugged. This option will be grey out
when USB upstream cable plug in.

Select this option to restore default Energy settings.

38 Operating the Monitor

Menu Select this option to adjust the settings of the OSD such as, the

languages of the OSD, the amount of time the menu remains on
screen, and so on.

Language

Transparency

Timer

Lock

Reset Menu

Allows you to set the OSD display to one of eight languages:
English, Spanish, French, German, Brazilian Portuguese, Russian,
Simplified Chinese, or Japanese.

Allows you to adjust the OSD background from opaque to
transparent.
Allows you to set the time for which the OSD remains active
after you press a key on the monitor.

Use the

and keys to adjust the slider in 1 second

increments, from 5 to 60 seconds.
Controls user access to adjustments. When Lock is selected, no

user adjustments are allowed. All keys are locked except

key.

To unlock, please use one of the following options :

1. Press the menu key of remote control takes you directly to
the OSD menu to unlock.

2. Press and hold

key of the monitor for 6 seconds to

unlock.

Warning:

1. During lock, OSD & power key will lock.

2. When require to power off the monitor, must be select
unlock for Power button & OSD Key.

Select this option to restore default menu settings.

Operating the Monitor 39

Personalize Selecting this option allows you to set two shortcut keys.

Shortcut Key 1

User can select from "Preset Modes", "Brightness/Contrast",
"Auto Adjust", "Input Source", "Aspect Ratio" “Volume” and set as
shortcut key.

40 Operating the Monitor

Shortcut Key 2

User can select from "Preset Modes", "Brightness/Contrast",
"Auto Adjust", "Input Source" , "Aspect Ratio" , “Volume” and set as

shortcut key.

Reset
Personaliza­tion

Others

Allows you to restore shortcut key to the default setting.

Operating the Monitor 41

DDC/CI

DDC/CI (Display Data Channel/Command Interface) allows a
software on your computer to adjust the monitor display settings
like the brightness, color balance etc.

Enable (Default): Optimizes the performance of your monitor
and provides a better customer experience.

Disable: Disables the DDC/CI option and the following message
appears on the screen.

LCD
Conditioning

Reset Other

Factory Reset

Firmware :

This feature will help reduce minor cases of image retention.
If an image appears to be stuck on the monitor, select LCD

Conditioning to help eliminate any image retention. Using
the LCD Conditioning feature may take some time. LCD
Conditioning feature cannot remove severe cases of image
retention or burn-in.

NOTE: Use LCD Conditioning only when you experience a
problem with image retention.

The below warning message appears once user selects “Enable"
LCD Conditioning.

Select this option to restore default other settings, such as DDC/
CI.
Resets all OSD settings to the factory preset values.

Current Firmware version.

42 Operating the Monitor

OSD Messages

When the monitor does not support a particular resolution mode you will see the
following message:

This means that the monitor cannot synchronize with the signal that it is receiving from
the computer. See Monitor Specifications for the horizontal and vertical frequency
ranges addressable by this monitor. Recommended mode is 1920 x 1080.

You will see the following message before the DDC/CI function is disabled.

When the monitor enters the Power Save mode, the following message appears:

Activate the computer and wake up the monitor to gain access to the OSD.

Operating the Monitor 43

If you press any button other than the power button, the following messages will appear
depending on the selected input:

If VGA or DP or HDMI (MHL)1 or HDMI (MHL)2 cable is not connected, a floating dialog
box as shown below appears. The monitor will enter Power Save Mode after 5 minutes if
left at this state.

44 Operating the Monitor

See Solving Problems for more information.

Operating the Monitor 45

Setting the Maximum Resolution

For optimal display performance while using the Microsoft Windows operating systems,
set the display resolution to 1920 x 1080 pixels by performing the following steps:

In Windows Vista, Windows 7, Windows 8 or Windows 8.1:

1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic

desktop.

2. Right-click on the desktop and click Screen Resolution.

3. Click the dropdown list of the screen resolution and select 1920 x 1080.

4. Click OK.

In Windows 10:

1. Right-click on the desktop and click Display settings.

2. Click Advanced display settings.

3. Click the dropdown list of Resolution and select 1920 x 1080.

4. Click Apply.

If you do not see 1920 x 1080 as an option, you may need to update your graphics
driver. Please choose the scenario below that best describes the computer system you
are using, and follow the provided

1: If you have a Dell desktop or a Dell portable computer with Internet access
2:If you have a non Dell desktop, portable computer, or graphics card

46 Operating the Monitor

If you have a Dell desktop or a Dell portable computer
with Internet access

1. Go to http://www.dell.com/support, enter your service tag, and download the

latest driver for your graphics

2. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.

NOTE: If you are unable to set the resolution to 1920 x 1080, please contact

Dell to inquire about a graphics adapter that supports these resolutions.

If you have a non Dell desktop, portable computer, or
graphics card

In Windows Vista, Windows 7, Windows 8 or Windows 8.1:

1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic

desktop.

2. Right-click on the desktop and click Personalization.

3. Click Change Display Settings.

4. Click Advanced Settings.

5. Identify your graphics controller supplier from the description at the top of the

window (e.g. NVIDIA, ATI, Intel etc.).

6. Please refer to the graphics card provider website for updated driver (for example,
http://www.ATI.com OR http://www.NVIDIA.com ).

7. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again

In Windows 10:

1. Right-click on the desktop and click Display settings.

2. Click Advanced display settings.

3. Click Display adapter properties.

4. Identify your graphics controller supplier from the description at the top of the

window (e.g. NVIDIA, ATI, Intel etc.).

5. Please refer to the graphics card provider website for updated driver (for example,
http://www.ATI.com OR http://www.NVIDIA.com ).

6. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.

NOTE: If you are unable to set the resolution to 1920 x 1080, please contact

the manufacturer of your computer or consider purchasing a graphics adapter
that will support the video resolution of 1920 x 1080 .

.

Operating the Monitor 47

Troubleshooting

WARNING: Before you begin any of the procedures in this section, follow the

Safety Instruction

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor
is functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:

1. Turn o both your computer and the monitor.

2. Unplug the video cables from the back of the computer. To ensure proper Self-

Test operation, remove all VGA / DP / HDMI (MHL)1 / HDMI (MHL)2 cables from
the back of computer.

3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if

the monitor cannot sense a video signal and is working correctly. While in self­test mode, the power LED remains white. Also, depending upon the selected
input, one of the dialogs shown below will continuously scroll through the
screen.

4. This box also appears during normal system operation, if the video cable
becomes disconnected or damaged. The monitor will enter Power Save Mode

after 5 minutes if left at this state.

5. Turn o your monitor and reconnect the video cable; then turn on both your

computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your
video controller and computer, because your monitor is functioning properly.

48 Troubleshooting

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged

and the monitor is in self-test mode.

To run the built-in diagnostics:

1. Ensure that the screen is clean (no dust particles on the surface of the screen).

2. Unplug the video cable(s) from the back of the computer or monitor. The

monitor then goes into the self-test mode.

3. Press and hold the Button 1 on the front panel for 5 seconds. A gray screen
appears.

4. Carefully inspect the screen for abnormalities.

5. Press the Button 4 on the front panel again. The color of the screen changes

to red.

6. Inspect the display for any abnormalities.

7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white screens.

The test is complete when the Text screen appears. To exit, press the Button 4 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,

the monitor is functioning properly. Check the video card and computer.

Troubleshooting 49

Common Problems

The following table contains general information about common monitor problems you
might encounter and the possible solutions.

Common Symptoms What You

Experience

No Video/Power LED
off

No Video/Power LED onNo picture or no

Poor Focus Picture is fuzzy, blurry,

Shaky/Jittery Video Wavy picture or fine

No picture •Ensure that the video cable

brightness

or ghosting

movement

Possible Solutions

connecting the monitor and the
computer is properly connected and
secure.

•Verify that the power outlet is
functioning properly using any other
electrical equipment.

•Ensure that the power button is
depressed fully.

•Ensure that the correct input source
is selected via the Input Source Select
button.

•Check the “Power LED Button” option
under Energy in OSD Menu.

•Increase brightness & contrast
controls via OSD.

•Perform monitor self-test feature
check.

•Check for bent or broken pins in the
video cable connector.

•Ensure that the correct input source
is selected via the Input Source Select
menu.

•Run the built-in diagnostics.

•Perform Auto Adjust via OSD.

•Adjust the Phase and Pixel Clock

controls via OSD.

•Eliminate video extension cables.

•Reset the monitor to Factory

Settings.

•Change the video resolution to the
correct aspect ratio (16:9).

•Perform Auto Adjust via OSD.

•Adjust the Phase and Pixel Clock

controls via OSD.

•Reset the monitor to Factory
Settings.

•Check environmental factors.

•Relocate the monitor and test in

another room.

50 Troubleshooting

Remote control no
working

Missing Pixels LCD screen has spots

Stuck-on Pixels LCD screen has bright

Brightness Problems Picture too dim or too

Geometric Distortion Screen not centered

Horizontal/Vertical
Lines

Can’t control LCD
Monitor

spots

bright

correctly

Screen has one or
more lines

•Check remote control battery have
install property.

•Ensure the remote control sensor is
toward to monitor remote control
sensor on left bottom side.

•Cycle power on-o.

•Pixel that is permanently o is a

natural defect that can occur in LCD
technology.

For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:

http://www.dell.com/support/
monitors.

•Cycle power on-o.

•Pixel that is permanently o is a

natural defect that can occur in LCD
technology.

For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:

http://www.dell.com/support/
monitors.

•Reset the monitor to Factory
Settings.

•Auto Adjust via OSD.

•Adjust brightness & contrast controls

via OSD.

•Reset the monitor to Factory
Settings.

•Auto Adjust via OSD.

•Adjust brightness & contrast controls

via OSD.

•Reset the monitor to Factory
Settings.

•Perform Auto Adjust via OSD.

•Adjust Phase and Pixel Clock controls

via OSD.

•Perform monitor self-test feature
check and determine if these lines are
also in self-test mode.

•Check for bent or broken pins in the
video cable connector.

Troubleshooting 51

Synchronization
Problems

Safety-Related Issues Visible signs of smoke

Intermittent Problems Monitor malfunctions

Missing Color Picture missing color •Perform monitor self-test feature

Wrong Color Picture color not good •Change the Color Mode in the Color

Image retention from
a static image left on
the monitor for a long
period of time

Screen is scrambled or
appears torn

or sparks

on & off

Faint shadow from the
static image displayed
appears on the screen

•Reset the monitor to Factory
Settings.

•Perform Auto Adjust via OSD.

•Adjust Phase and Pixel Clock controls

via OSD.

•Perform monitor self-test feature
check to determine if the scrambled
screen appears in self-test mode.

•Check for bent or broken pins in the
video cable connector.

•Restart the computer in the safe
mode.

•Do not perform any troubleshooting
steps.

•Contact Dell immediately.

•Ensure that the video cable

connecting the monitor to the
computer is connected properly and
is secure.

•Reset the monitor to Factory
Settings.

•Perform monitor self-test feature
check to determine if the intermittent
problem occurs in self-test mode.

check.

•Ensure that the video cable
connecting the monitor to the
computer is connected properly and
is secure.

•Check for bent or broken pins in the
video cable connector.

OSD to Graphics or Video depending
on the application.

•Try dierent Color Preset Settings
in Color OSD. Adjust R/G/B value in
Color OSD if the Color Management
is turned o.

•Change the Input Color Format to PC
RGB or YPbPr in the

•Use the Power Management
feature to turn o the monitor at
all times when not in use (for more
information, see Power Management
Modes.

•Alternatively, use a dynamically
changing screensaver.

Color OSD.

52 Troubleshooting

NOTE: When choosing DP / HDMI (MHL)1 / HDMI (MHL)2 mode, the Auto Adjust



function is not available.

Product-Specific Problems

Specific Symptoms What You

Experience

Screen image is too
small

Cannot adjust the
monitor with the
buttons on the front
panel

No Input Signal when
user controls are
pressed

The picture does not
fill the entire screen

Image is centered on
screen, but does not
fill entire viewing area

OSD does not appear
on the screen

No picture, the LED
light is white. When
you press “up”, “down”
or “Menu” key, the
message “ No input
signal” will appear.

The picture cannot fill
the height or width of
the screen

Possible Solutions

•Check the Aspect Ratio setting in the
Display OSD.

•Reset the monitor to Factory
Settings.

•Turn o the monitor, unplug the
power cord, plug back, and then turn
on the monitor.

•Check whether the OSD menu and
Power button is locked. If yes, press
and hold the button beside the Power
button for 6 seconds to unlock (for
more information, see Lock). Or
pressing the menu key of remote
control takes you directly to the
OSD settings menu, with OSD ‘Lock’
pre-selected on entry, use the

keys of remote control to select
‘Unlock’, press
to unlock. (for more information, see
Lock)

•Check the signal source. Ensure the
computer is not in the power saving
mode by moving the mouse or
pressing any key on the keyboard.

•Check whether the signal cable is
plugged in properly. Re-plug the
signal cable if necessary.

•Reset the computer or video player.

•Due to dierent video formats (aspect

ratio) of DVDs, the monitor may
display in full screen.

•Run the built-in diagnostics.

of remote control

and

Troubleshooting 53

Universal Serial Bus (USB) Specific Problems

Common Symptoms What You

Experience

USB interface is not
working

High Speed USB 2.0
interface is slow.

USB peripherals are
not working

High Speed USB 2.0
peripherals working
slowly or not working
at all

Possible Solutions

•Check that your monitor is
turned ON.

•Reconnect the upstream cable
to your computer.

•Reconnect the USB peripherals
(downstream connector)

•Switch o and then turn on the
monitor again.

•Reboot the computer.

• Some USB devices like external

portable HDD require higher
electric current; connect the
device directly to the computer
system.

•Check that your computer is
USB 2.0-capable.

•Some computers have both
USB 2.0 and USB 1.1 ports.
Ensure that the correct USB
port is used.

•Reconnect the upstream cable
to your computer.

•Reconnect the USB peripherals
(downstream connector).

•Reboot the computer

54 Troubleshooting

Mobile High-Definition Link (MHL) Specific
Problems

Common Symptoms What You

Experience

MHL interface is not
working.

Cannot see MHL
device image shown
on monitor.

Possible Solutions

•Re-connect the upstream cable
Ensure your MHL cable and
MHL device are MHL certified.

•Check your MHL device is
turned On.

•Check your MHL device is not
in Standby mode.

•Check physical MHL cable
connection is corresponding to
input source selected on OSD
Menu i.e., HDMI (MHL) .

•Wait for 30 seconds after
connecting MHL cable as some
MHL devices require longer
recovery time.

Troubleshooting 55

Appendix

Safety Instructions

WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.

For information on safety instructions, see the Product Information Guide.

FCC Notices (U.S. Only) and Other Regulatory
Information

For FCC notices and other regulatory information, see the regulatory compliance
website located at www.dell.com\regulatory_compliance.

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:

(1) this device may not cause harmful interference
(2) this device must accept any interference received including interference that may

cause undesired operation

Contact Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active Internet connection, you can find contact

information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services

may not be available in your area.
To get online monitor support content:

1. Visit www.dell.com/support/monitors
To contact Dell for sales, technical support, or customer service issues:

1. Visit www.dell.com/support.

2. Verify your country or region in the Choose A Country/Region drop-

down menu at the top left of the page.

3. Click Contact Us on the top left side of the page.

4. Select the appropriate service or support link based on your need.

5. Choose the method of contacting Dell that is convenient for you.

56 Appendix