Citizen CT-S4500 Service Manual

LINE THERMAL PRINTER

MODEL CT-S4500

User’s Manual Mode d’emploi Benutzerhandbuch Manuale dell’utente Manual de Usuario

	WEEE MARK
En	If you want to dispose of this product, do not mix it with general household waste. There is a
	separate collection systems for used electronics products in accordance with legislation under the
	WEEE Directive and is effective only within European Union.
Ge	Wenn Sie dieses Produkt entsorgen wollen, dann tun Sie dies bitte nicht zusammen mit dem
	Haushaltsmüll. Es gibt im Rahmen der WEEE-Direktive innerhalb der Europäischen Union ge-
	setzliche Bestimmungen für separate Sammelsysteme für gebrauchte elektronische Geräte und
	Produkte.
Fr	Si vous souhaitez vous débarrasser de cet appareil, ne le mettez pas à la poubelle avec vos
	ordures ménagères. Il existe un système de récupération distinct pour les vieux appareils élec-
	troniques conformément à la législation WEEE sur le recyclage des déchets des équipements
	électriques et électroniques qui est uniquement valable dans les pays de l’Union européenne.
	Les appareils et les machines électriques et électroniques contiennent souvent des matières
	dangereuses pour l’homme et l’environnement si vous les utilisez et vous vous en débarrassez de
	façon inappropriée.
Sp	Si desea deshacerse de este producto, no lo mezcle con residuos domésticos de carácter general.
	Existe un sistema de recogida selectiva de aparatos electrónicos usados, según establece la
	legislación prevista por la sobre residuos de aparatos eléctricos y electrónicos (RAEE), vigente
	únicamente en la Unión Europea.
It	Se desiderate gettare via questo prodotto, non mescolatelo ai rifiuti generici di casa. Esiste un
	sistema di raccolta separato per i prodotti elettronici usati in conformità alla legislazione RAEE,
	valida solo all’interno dell’Unione Europea.
Du	Deponeer dit product niet bij het gewone huishoudelijk afval wanneer u het wilt verwijderen. Er
	bestaat ingevolge de WEEE-richtlijn een speciaal wettelijk voorgeschreven verzamelsysteem voor
	gebruikte elektronische producten, welk alleen geldt binnen de Europese Unie.
Da	Hvis du vil skille dig af med dette produkt, må du ikke smide det ud sammen med dit almindelige
	husholdningsaffald. Der findes et separat indsamlingssystem for udtjente elektroniske produkter i
	overensstemmelse med lovgivningen under WEEE-direktivet, som kun er gældende i den Eu-
	ropæiske Union.
Por	Se quiser deitar fora este produto, não o misture com o lixo comum. De acordo com a legislação
	que decorre da Directiva REEE – Resíduos de Equipamentos Eléctricos e Electrónicos, existe um
	sistema de recolha separado para os equipamentos electrónicos fora de uso, em vigor apenas na
	União Europeia.
Pol	Jeżeli zamierzasz pozbyć się tego produktu, nie wyrzucaj go razem ze zwykłymi domowymi
	odpadkami. Według dyrektywy WEEE obowiązującej w Unii Europejskiej dla używanych produktów
	elektronicznych należy stosować oddzielne sposoby utylizacji.

— 2 —

ENGLISH

— 3 —

Compliance Statement for European Users

CE marking shows conformity to the following criteria and provisions:

Low Voltage Directive (2014/35/EU), EMC Directive (2014/30/EU), and RoHS directive (2011/65/EU)

Full text of the EU declaration of conformity is available at the following internet address: http://www.citizen-systems.co.jp/english/support/download/printer/others/eu_doc/

IMPORTANT: This equipment generates, uses, and can radiate radio frequencyenergy and if not installed and used in accordance with the instruction manual, maycause interference to radio communications. It has been tested and found to complywith the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCCRules, which are designed to provide reasonable protection against such interferencewhen operated in a commercial environment. Operation of this equipment in aresidential area is likely to cause interference, in which case the user at his ownexpense will be required to take whatever measures may be necessary to correct theinterference.

CAUTION: Use shielded cable for this equipment.

Sicherheitshinweis

Die Steckdose zum Anschluß dieses Druckers muß nahe dem Gerät angebracht und leicht zugänglich sein.

For Uses in Canada

This Class A Information Technology Equipment (ITE) complies with Canadian CAN ICES-3(A)/NMB-3(A).

This Information Technology Equipment (ITE) does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Pour L’utilisateurs Canadiens

Cet Equipements informatiques (EI) de la classe A est conforme a la norme CAN ICES-3(A)/NMB-3(A) du Canada.

Le present Equipements informatiques (EI) n’emet pas de bruite radio electriques depassant les limites applicables aux appareils numeriques de la classe A prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada.

— 4 —

GENERAL PRECAUTIONS

Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference.

The information contained herein is subject to change without prior notice.

Reproduction or transfer of part or all of this document in any means is prohibited without permission from Citizen Systems.

Note that Citizen Systems is not responsible for any operation results regardless of omissions, errors, or misprints in this manual.

Note that Citizen Systems is not responsible for any trouble caused as a result of using options or consumables that are not specified in this manual.

Except explained elsewhere in this manual, do not attempt to service, disassemble, or repair this product.

Note that Citizen Systems is not responsible for any damage attributable to incorrect operation/handling or improper operating environments that are not specified in this manual.

Data is basically for temporary use and not stored for an extended period of time or permanently. Please note that Citizen Systems is not responsible for damage or lost profit resulting from the loss of data caused by accidents, repairs, tests or other occurrences.

If you find omissions, errors, or have questions, please contact your Citizen

Systems dealer.

If you find any pages missing or out of order, contact your Citizen Systems dealer for a replacement.

"Made for iPod," "Made for iPhone," and "Made for iPad" mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards.

Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.

Please note that the use of this accessory with iPod, iPhone or iPad may affect wireless performance.

— 5 —

iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. iPad Air and iPad mini are trademarks of Apple Inc.

EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation.

QR Code is a registered trademark of DENSO WAVE INCORPORATED.

Ethernet is a registered trademark of Fuji Xerox Corporation.

Bluetooth® is a registered trademark of Bluetooth-SIG Inc.

CITIZEN is a registered trademark of Citizen Watch Co., Ltd.

All other trademarks are the property of their respective owners.

Citizen Systems use these trademarks in accordance with the license of relevant owners.

Copyright© CITIZEN SYSTEMS JAPAN CO., LTD. 2019

— 6 —

SAFETY PRECAUTIONS...WHICH SHOULD BE STRICTLY

OBSERVED

Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Improper handling may result in accidents (fire, electric shock or injury).

In order to prevent injury to operators, third parties, or damage to property, special warning symbols are used in the User’s Manual to indicate important items to be strictly observed.

After having read this Manual, keep it in a safe, readily accessible place for future reference.

Some of the descriptions contained in this manual may not be relevant to some

printer models.

The following describes the degree of hazard and damage that could occur if the printer is improperly operated by ignoring the instructions indicated by the warning symbols. Be sure to read this information carefully.

WARNING

Neglecting precautions indicated by this symbol may result in fatal or serious injury.

CAUTION

Neglecting precautions indicated by this symbol may result in injury or damage to property.

This symbol is used to alert your attention to important items.

This symbol is used to alert you to the danger of electric shock or electrostatic damage.

This symbol denotes a request to unplug the printer from the wall outlet.

This symbol is used to indicate that the power supply must be grounded.

This symbol is used to indicate useful information, such as procedures, instructions or the like.

This symbol is used to indicate prohibited actions.

— 7 —

PRECAUTIONS ON PRINTER INSTALLATION

WARNING

Do not use or store this product in a place where it will be exposed to:

* Flames or moist air. * Direct sunlight.

* Hot airflow or radiation from a heating device.

*Salty air or corrosive gases.

* Ill-ventilated atmosphere.

* Chemical reactions in a laboratory.

*Airborne oil, steel particles, or dust.

*Static electricity or strong magnetic fields.

These locations create the risk of printer damage, as well as product failure, overheating, emission of smoke, fire, or electric shock.

They can also result in fire or electric shocks and so should always be avoided.

Do not drop any foreign object nor spill liquid into the printer. Do not place

any object on the printer either.

Do not drop any metallic object such as paper clips, pins or screws into the printer.

Do not place a flower vase, pot, or anything containing water on the printer.

Do not spill coffee, soft drinks, or any other liquid into the printer.

Do not spray insecticide or any other chemical liquid over the printer.

Dropping a metallic foreign object into the printer, may cause printer failure, fire, or electric shock.

Should it occur, immediately turn the printer off, unplug it from the supply outlet, and call your local Citizen Systems dealer.

Do not handle the printer in the following ways:

Do not subject the printer to strong impacts or hard jolts (e.g., being stepped on, dropped or struck).

Never attempt to disassemble or modify the printer.

These actions create the risk of printer damage, as well as product failure, overheating, emission of smoke, fire, or electric shock.

They can also result in fire or electric shocks and so should always be avoided.

This device is not appropriate to be used where a child may be present. Install, store, or use the device where it cannot be reached by a child.

Electric appliances could cause an unexpected injury or accident if they are handled or used improperly.

Keep the power cord and signal cables out of the reach of children. Also children should not be allowed to gain access to any internal part of the printer.

The plastic bag the printer came in must be disposed of properly or kept away from children. Wearing it over the head may lead to suffocation.

—8 —

CAUTION

Do not use the printer under the following conditions.

Avoid locations subject to vibration or instability.

Avoid locations where the printer is not level.

The printer may fall and cause an injury.The quality of printing may deteriorate.

Do not obstruct the printer’s air vents. Do not place anything on the printer.

Do not cover or wrap the printer in cloth or blankets.

Doing so could cause heat to build up and deform the case or start a fire.

Avoid using the printer near a radio or TV set or from supplying it from the same electric outlet as these appliances.

Avoid using the printer interconnected with a cable or cord that has no protection against noise.

(For interconnections, use shielded or a twisted pair of cables and ferrite cores, or other anti-noise devices.)

Avoid using the printer with a device that is a strong source of noise.

The printer may have an adverse effect on nearby radio or TV transmissions. There may also be cases when nearby electrical appliances adversely influence the printer, causing data errors or malfunction.

Installed in any orientation other than those specified.

Malfunction, failure, or electric shock may result.

Connect the printer to a ground.

Electric leakage may cause an electric shock.

Do not connect the printer’s ground to any of the following:

A gas explosion could result.

*Gas piping

*Telephone line ground

*Lightning rod

If lightning strikes a large surge of current may cause fire or shock.

*Water pipes

Plastic water pipes should not be used for grounding. (Those approved by a Waterworks Department may be used.)

Before connecting or disconnecting the grounding lead to or from the printer, always unplug it from the electric outlet.

— 9 —

PRECAUTIONS IN HANDLING THE PRINTER

WARNING

Please observe the following precautions for power source and power cord:

Do not plug or unplug the power cord with a wet hand.

Use the printer only at the specified supply voltage and frequency.

Use only the specified AC adapter with the printer.

Use only the power cord that comes with the printer, and never use the supplied power cord with another device.

Check to make sure that the supply outlet from which the printer is powered has a sufficient capacity.

Do not supply the printer from a power strip or current tap shared with other appliances.

Do not plug the power cord into an electric outlet with dust or debris left on the plug.

Do not use a deformed or damaged power cord.

Do not move the printer while its power is on.

Neglecting to handle it properly may result in printer failure, emission of smoke, fire, or electric shock.

An overload may cause the power cord to overheat, catch fire, or the circuit breaker to trip.

Do not allow anything to rest on the power cord. Do not place the printer where the power cord may be stepped on.

Do not subject the power cord to severe bending, twisting, or pulling. Do not carry the product while it is in this state either.

Do not attempt to modify the power cord unnecessarily.

Do not place the power cord near any heating device.

Neglecting these cautions may cause wires or insulation to break, which could result in electric leakage, electric shock, or printer failure.

If the power cord sustains damage, contact your Citizen Systems dealer.

Do not leave things around the electric outlet.

Supply power to the printer from a convenient electric outlet, readily accessible in

an emergency.

Pull the plug to immediately shut it down in an emergency.

Insert the power plug fully into the outlet.

If the printer will not be used for a long time, disconnect it from its electric outlet.

Hold the plug and connector when plugging or unplugging the power cord or signal cable after turning off the printer and the appliance connected to it.

— 10 —

CAUTION

Caution label is attached in the position shown in the following figure. Carefully read the handling precautions before using the printer.

These labels indicate that the head becomes hot, so touching it may cause burns, and touching the auto cutter when opening the paper cover may cause cuts on hands.

Do not transport this printer with the paper roll inside.Printer failure or damage may occur.

To prevent possible malfunction or failure observe the following.

Do not open the paper cover during printing.

Avoid operating the printer without paper properly loaded.

Avoid the use of paper not complying with specifications.

May result in poor print quality.

Avoid using torn pieces of paper or paper spliced with plastic adhesive tape.

Avoid forcibly pulling already loaded paper by hand.

Avoid using a sharp pointed device to operate panel buttons.

Be sure to firmly insert the cable plugs into their mating sockets.

A cross connection may damage the printer’s internal electronics or the host system’s hardware.

Only use the printer with devices that have designated solenoid specifications for the cash drawer interface connector.

Neglecting this caution may result in malfunction or failure.

— 11 —

To prevent injury and printer failures from worsening, observe the following:

Do not touch the printing surface of the thermal head.

Do not touch any of the moving parts (e.g., paper cutter, gears, active electric parts) while the printer is working.

In case of trouble do not attempt to repair the printer. Ask Citizen Systems service for repair.

Be careful that the covers do not pinch your hands or fingers.

Be careful of the sharp edges on the printer. Do not allow them to injure you or damage property.

May result in electric shock, burn, or injury.

If the printer emits smoke, an odd smell, or unusual noise while printing, immediately abort the current print session and unplug the printer from the electric outlet.

DAILY MAINTENANCE

Observe the following precautions for daily maintenance.

When cleaning the printer, always turn it off and unplug it from the electric outlet.

Use a soft, dry cloth for cleaning the surface of the printer case. For severe stains, use a soft cloth slightly dampened with water.

Never use organic cleaning solvent such as alcohol, paint thinner, trichloroethylene, benzene, or ketone. Never use a chemically processed cleaning cloth.

To remove paper dust, use a soft brush.

CAUTION

The thermal head is at a dangerously high temperature immediately after printing.

Allow it to cool off before starting maintenance work.

— 12 —

THE TABLE OF CONTENTS
1. GENERAL OUTLINE......................................................................		15
1.1	Features.............................................................................................	15
1.2	Unpacking..........................................................................................	16
1.3	Model Classification...........................................................................	17
1.4	Basic Specifications...........................................................................	18
2. EXPLANATION OF PRINTER PARTS...........................................		20
2.1	Printer Appearance............................................................................	20
2.2	Inner area of the top cover.................................................................	23
2.3	Other Built-in Functions.....................................................................	25
3. SETUP............................................................................................		27
3.1	Connecting the AC Power Cord.........................................................	27
3.2	Serial Interface Board........................................................................	29
3.3	USB Interface.....................................................................................	30
3.4	Bluetooth Interface Board..................................................................	31
3.5	Bluetooth USB host interface board...................................................	34
3.6	Ethernet (LAN)/Wireless LAN Interface Board...................................	39
3.7	USB Power Supply Port.....................................................................	45
3.8	Connecting the Cash Drawer.............................................................	47
3.9	Precautions for Installing the Printer..................................................	49
3.10	Adjusting the Paper Near-end Sensor.............................................	50
3.11	Roll paper partition...........................................................................	51
3.12 Loading Paper..................................................................................		53
3.13	Adjusting Media Sensor Positions....................................................	58
3.14	Selecting a Paper Type....................................................................	60
3.15	Calibrating the Paper Sensor...........................................................	61
3.16	Precautions for Creating Applications and Practical Operations......	63
3.17	Download Site for Various Electronic Files.......................................	63
4. MAINTENANCE AND TROUBLESHOOTING................................		64
4.1	Periodic Cleaning...............................................................................	64
4.2	Clearing a Cutter Error.......................................................................	65
4.3	Self Test.............................................................................................	66
4.4	Hexadecimal Dump Printing...............................................................	67
4.5	Error Indications.................................................................................	68
4.6	Paper Jams........................................................................................	70
4.7	Precautions for Performing Printing for Which
	Printing Speed Changes....................................................................	70

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5. OTHER............................................................................................		71
5.1	External Views and Dimensions.........................................................	71
5.2	Printing Paper....................................................................................	74
5.3	Manual Setting of Memory Switches..................................................	78
5.4	Selecting and Setting the Cut Action.................................................	83

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1. GENERAL OUTLINE

This product is a line thermal printer capable of printing on media up to 4 inches wide. It can instantly print labels, tickets, and receipts containing a large volume of data that would not fit on normal width receipt paper.

This printer has extensive features so it can be used in a wide range of applications.

1.1Features

High-speed printing at up to 200 mm/sec possible

Stylish design

Support for media up to 112 mm wide

Support for label paper and black mark paper

High-speed cutter employed

USB interface included as standard

Equipped with a standard USB power supply port

Interchangeable interface board

Built-in drawer kick interface

USB-linked power OFF function available

Paper saving function available

ENERGY STAR compliant power saving function

XML/Web print function included (wired LAN or wireless LAN model)

USB host function capable of controlling peripheral devices included (wired LAN or Bluetooth USB host model)

Support for the JIS X0213 third and fourth level Kanji character sets

Support for the simplified and traditional Chinese character sets and Hangul character set

Support for UTF-8 using commands

Various customizations using the memory switches possible

User created characters and logos can be saved in the user memory

Support for barcodes and 2D codes, including GS1-DataBar

Apple MFi certified Bluetooth communication support (Bluetooth model)

—15 —

1.2 Unpacking

Make sure the following items are included with your printer.

	NAME	QUAN-	ILLUSTRATION
		TITY

Printer

1

AC Adapter *1	1
AC cord	1
Media shaft *2	1
USB cable clamp	1
Sample paper roll	1 roll
Quick Start Guide	2

*1: Standard model only

*2: Use this with label paper and ticket paper that has a large core.

— 16 —

1.3 Model Classification

Model numbers indicate printer features according to the following system.

CT - S4500 A RS E - BK

1

2

3

4

5

1.Model name

2.AC adapter storage case

A:None

S:Yes

3.Interface

RS: Serial RS-232C+USB ET: Ethernet+USB

HET: Ethernet (USB host function) + USB BT: Bluetooth+USB

HBT: Bluetooth (USB host function) + USB WF: Wireless LAN+Ethernet+USB

NN:USB

4.Market

U:North America

E:Europe

I:India

5.Body case color WH: Pure white BK: Black

Contact us in advance for special combinations, some of which may not be available.

— 17 —

1.4 Basic Specifications

Item				Specifications
Model	CT-S4500
Print method	Line thermal dot print method
Print widths	104 mm/832 dots, 90 mm/720 dots, 82.5 mm/660 dots, 72 m/576 dots, 68.25 mm/546
	dots, 64 mm/512 dots, 54.5 mm/436 dots, 54 mm/432 dots, 52.5 mm/420 dots, 48
	mm/384 dots, 45 mm/360 dots, factory default 104 mm/832 dots
Dot density	8 × 8 dots/mm (203 dpi)
Print Speed	200 mm/sec (maximum speed, print density level 100%, 1600 dot lines/sec)
Number of print	Font		Maximum	Maximum		Maximum		Dot
columns *1			number of	number of		number of		configuration
			characters	characters		characters		(dots)
			(columns) /	(columns) /		(columns) /
			112 mm	80 mm		58 mm
	Font A		69	48		35		12 × 24
	Font B		92	64		46		9 × 24
	Font C		104	72		52		8 × 16
Character size *2	Font A:1.50×3.00 mm, Font B:1.13×3.00 mm, Font C:1.00×2.00 mm
Character type	Alphanumeric characters, international characters, PC437/850/852/857/858/860/863/86
	4/865/866, WPC1252, WPC1258, Katakana, ThaiCode 11/18 (1Pass/3Pass), TCVN-3,
	Kanji (JIS first, second, third, and fourth level), Kana, extended characters, JIS X0213,
	GB18030, BIG5, KS Hangul, EUC Hangul
User memory	384 KB (capable of storing user-defined characters and logos)
Bar code types	UPC-A/E, JAN(EAN) 13 digits/8 digits, ITF, CODE39, CODE128, CODABAR (NW-7),
	CODE93, PDF417, QR Code, GS1-DataBar
Line spacing	4.25 mm (1/6 inch) (Variable by command)
Paper	Roll paper: 112 mm × maximum Ø102 mm
	Paper thickness: 65-85 μm (25.4 mm ≥ core tube inner diameter ≥ 12 mm/32 mm ≥ core
	tube outer diameter ≥ 18 mm)
	85-150 μm (core tube diameter: inner 25.4 mm / outer 32 mm)
	Label paper: 150 μm or less (core tube diameter: inner 25.4 mm / outer 32 mm)
Interface	Serial (RS-232C standard), USB, Bluetooth+USB, LAN, wireless LAN+LAN, LAN (USB
	host function) (USB 2 port)), Bluetooth (USB host function) (USB 2 port))
Ethernet	100BASE-TX/10BASE-T
Wireless LAN	IEEE802.11n, IEEE802.11a, IEEE802.11g, IEEE802.11b
Bluetooth	Version: Bluetooth 3.0 + EDR
	Profile: SPP (Serial Port Protocol), iAP (iPod Accessory Protocol)
	Power class: Class2
USB power supply	Max. 2.1 A
port
Cash drawer kick-	Supports 2 cash drawers
out
Input buffer	4 K bytes/45 bytes
Power consumption	Approximately 65 W (for normal printing), approximately 1.5 W (during standby)
AC Adapter	Rated input: AC 100 to 240 V, 50/60 Hz, 150 VA
	Rated output: DC 24 V, 2.5 A
Weight	Standard model: Approximately 2.5 kg
	Model with stored AC adapter: Approximately 3.2 kg
Outside dimensions	Standard model: 170 (W) × 151.3 (H) × 216.2 (D) mm
	Model with stored AC adapter: 170 (W) × 193.3 (H) × 216.2 (D) mm

— 18 —

Item	Specifications
Operating tempera-	5 to 40°C,
ture and humidity	10 to 90% RH (no condensation) (65 μm ≤ paper thickness ≤ 85 μm)
	10 to 80% RH (no condensation) (85 μm ≤ paper thickness ≤ 150 μm)
Storage temperature	-20 to 60°C, 10 to 85% RH (no condensation)
and humidity
Print head life *3	Thermal roll paper: 100 km, 200 million pulses
	Thermal label roll paper: 50 km, 100 million pulses
Auto cutter life *3	Thermal roll paper: 1 million cuts
	Thermal label roll paper: 200 thousand cuts
Safety standard *4	UL, C-UL, FCC Class A, CE Marking

Notes:

*1: The number of printable columns is selected using a memory switch.

The numbers of columns noted in this table refer to typical models. The number of columns varies depending on specifications.

*2: Characters appear small because the dimensions include a blank area surrounding each character.

*3: According to our test conditions

*4: This standard applies when our AC Adapter is used.

— 19 —

2.EXPLANATION OF PRINTER PARTS

2.1Printer Appearance

Names of parts

Standard model

1 2

3

5

4

Model with stored AC adapter

6

1.Media window

Enables users to check the media level.

2.Top cover

Opens upward so users can replace or set media.

3.Operation panel

— 20 —

4.Cover release buttons

The cover is opened by pressing the buttons on both the right and left sides.

5.Auto cutter

6.AC adapter storage case

Operation panel

1

2

3

The operation panel includes 2 LEDs and 1 key.

1.Power LED

Turns on when the power is turned on and turns off when the power is turned off.

2.Status LED

Turns on or flashes in green, red, and amber depending on the printer status.

	Color	Lights/	Status
		flashes
	Green	On	Printer is online
		Flashes	Receiving data
	Amber	On	Startup
	Red, green, amber	Flashes	Error or alarm

3.FEED key

Paper feeds while the key is pushed.

Enter the test printing or memory switch setting mode.

Refer to 4.3 Self Test

Refer to 5.3 Manual Setting of Memory Switches

— 21 —

Rear connectors (serial interface example)

6 7

8

1

2

3

4

5

1.USB interface

2.USB power supply connector Supplies power to USB devices.

3.Cash drawer kick-out connector

Connect to the cable from the cash drawer.

4.DC jack

Connects to the included AC adapter.

5.Power switch

Turns the printer power supply on and off.

6.USB cable clamp attachment holes USB cable clamps can be attached.

7.Ground wire attachment screw

Screw in the ground wire from the drawer to attach it.

8.Interface connector (serial, USB, etc.) Connect to the interface cable.

— 22 —

	2.2	Inner area of the top cover
		9
			16
	1		14
	2
		8	10
	3
			13
	4	6
		12
		11

	5	15
		7

1.Thermal head

Prints characters and graphic data on paper (paper rolls).

2.Upper sensor

This sensor detects the media position.

3.Media damper

When using roll media, absorbs tension generated by media feed operations to prevent print errors.

4.Bottom sensor

This sensor detects the media position. Devices are equipped with lock mechanisms.

5.Fixed left-side media guide

6.Paper guide (Movable right-side paper guide)

7.Platen roller

This roller transports media.

8.Head balance adjustment slider

9.Manual cutter

10.Paper partition

Move the partition to a position suitable for the paper width.

— 23 —

11.Paper partition position adjustment button

With this button pushed, move the paper partition to the left or right.

12.Paper width scale

13.Paper near-end (PNE) sensor

Detects when the paper is near the end of the roll.

14.Paper near end sensor selector lever

Adjust the position of the sensor to determine when it detects the end of the paper is near.

15.Paper end (PE) sensor

Detects when there is no paper. Printing stops when this sensor detects there is no paper.

16.Media shaft mounting groove

When using a media shaft, attach it to this section.

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2.3Other Built-in Functions

Buzzer

Buzzes when errors occur or when operations or command operations are performed.

Refer to 4.5 Error Indications

User memory

You can save user-defined logo and character data in this memory. Data remains stored in this memory even if the printer is turned off. For information on how to save data, refer to the Command Reference.

Memory switch

Setting of various kinds of functions can be stored in memory. Settings remain stored in the memory even if the printer is turned off.

USB-linked power OFF (When MSW6-3 of memory switch is set to ON)

When the printer is connected to PC by USB, the printer becomes the state of USBlinked power OFF after 3 seconds when PC power off or USB connection lost.

This mode is canceled when the PC is turned back on or when a USB connection is established.

CAUTION

Since the POWER LED is unlit when the state of USB-linked power OFF, it cannot be identified from the power OFF.

Pressing POWER while USB power is off does not turn on power immediately.

After a while, USB power supply OFF is canceled and pressing POWER turns on power normally.

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Paper saving functions

Memory switches MSW8-3 through MSW8-4 can be used to configure the settings below, which save paper.

Top margin suppression

The printer back feeds the paper before printing which reduces the blank space at the top edge of the paper.

The back feed amount can be specified.

Line gap reduce

Automatically compresses the linefeed amount between lines. The compression ratio can be specified.

CAUTION

Remove the partially cut paper before performing back feed for starting printing.

The cut paper may be torn off in the next printing process, which may cause a problem.

Auto side shift (MSW8-6)

This function dissipates heat load during frequent heat generation by a vertical ruled line or other specific head heating element.

If no data is received within 15 seconds after each cut or print, the print position is automatically slid N* dots to the right. The original print position is returned to at the next slide timing.

*N is the MSW8-6 setting value.

CAUTION

If the right margin is too narrow, this may result in some print characters being cut off.

This function is disabled under initial settings.

To enable this function, use MSW8-6 to specify an appropriate value for the maximum slide amount.

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3.SETUP

3.1Connecting the AC Power Cord

For standard models

1.Turn off the power.

2.Insert the DC plug on the output side of the AC adapter into the DC jack in the printer.

3.Insert the plug of the AC cord into an electrical outlet.

AC adapter

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For models with stored AC adapter

1.Turn off the power.

2.Insert the plug of the AC cord into the AC port.

3.Insert the plug of the AC cord into an electrical outlet.

CAUTION

Use only the specified AC adapter.

Always hold the AC adapter’s cable connector by the connector when removing or inserting it.

Use an AC power source that does not also supply power to equipment that generates electromagnetic noise.

Pulling on the AC power cord may damage it, cause a fire, electric shock, or break a wire.

If a lightning storm is approaching, unplug the AC power cord from the electric outlet. A lightning strike may cause a fire or electric shock.

Keep the AC power cord away from heat generating appliances. The insulation on the AC power cord may melt and cause a fire or electric shock.

If the printer is not going to be used for a long time, unplug the AC power cord from the electric outlet.

Place the AC power cord so that people do not trip on it.

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3.2 Serial Interface Board

Data can be exchanged by serial communication.

Connecting the Interface Cable

1.Turn off the power.

2.Confirm the orientation of the interface cable and connect it to the port.

3.Insert the other connector firmly into the interface port of the host computer.

CAUTION

When disconnecting the cable, always hold the connector.

Place the interface cable so that people do not trip on it.

Do not connect multiple interfaces at the same time.

Use a serial cable with the connection layout shown below.

9-pin (female) - 9-pin (female) cable

PC			Printer
Signal	Pin		Pin	Signal
RXD	2		2	RXD
TXD	3		3	TXD
DTR	4		4	DTR
SG	5		5	SG
DSR	6		6	DSR
RTS	7		7	RTS
CTS	8		8	CTS

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3.3 USB Interface

Data can be exchanged by USB communication.

Specifications

Standard	USB 2.0 specification-compliant
Communication speed	Supports 12 Mbps (Full-Speed) transfer

Connecting the Interface Cable

1.Turn off the power.

2.Confirm the orientation of the interface cable and connect it to the port.

3.Insert the other connector firmly into the interface port of the host computer.

CAUTION

When disconnecting the cable, always hold the connector.

Place the interface cable so that people do not trip on it.

Do not connect multiple interfaces at the same time.

Be careful not to insert the USB cable into the cash drawer kick-out connector.

To connect more than one printer to a single computer by USB, you must change the serial number of the USB interface.

There are models with a USB port on the interface board side.

With such a model, do not connect USB cables to both the printer main unit side and interface board side.

If USB cables are connected to both, priority will be given to communication of the one connected to the port on the main unit side.

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