If you want to dispose of this product, do not mix it with general household waste. There is a
En
separate collection systems for used electronics products in accordance with legislation under the
WEEE Directive and is effective only within European Union.
Wenn Sie dieses Produkt entsorgen wollen, dann tun Sie dies bitte nicht zusammen mit dem
Ge
Haushaltsmüll. Es gibt im Rahmen der WEEE-Direktive innerhalb der Europäischen Union gesetzliche Bestimmungen für separate Sammelsysteme für gebrauchte elektronische Geräte und
Produkte.
Si vous souhaitez vous débarrasser de cet appareil, ne le mettez pas à la poubelle avec vos
Fr
Ge
ordures ménagères. Il existe un système de récupération distinct pour les vieux appareils électroniques conformément à la législation WEEE sur le recyclage des déchets des équipements
électriques et électroniques qui est uniquement valable dans les pays de l’Union européenne.
Les appareils et les machines électriques et électroniques contiennent souvent des matières
dangereuses pour l’homme et l’environnement si vous les utilisez et vous vous en débarrassez de
façon inappropriée.
Si desea deshacerse de este producto, no lo mezcle con residuos domésticos de carácter general.
Fr
Ge
Sp
Existe un sistema de recogida selectiva de aparatos electrónicos usados, según establece la
legislación prevista por la sobre residuos de aparatos eléctricos y electrónicos (RAEE), vigente
únicamente en la Unión Europea.
Se desiderate gettare via questo prodotto, non mescolatelo ai riuti generici di casa. Esiste un
It
Fr
Ge
Sp
sistema di raccolta separato per i prodotti elettronici usati in conformità alla legislazione RAEE,
valida solo all’interno dell’Unione Europea.
Deponeer dit product niet bij het gewone huishoudelijk afval wanneer u het wilt verwijderen. Er
It
Fr
Du
Ge
Sp
bestaat ingevolge de WEEE-richtlijn een speciaal wettelijk voorgeschreven verzamelsysteem voor
gebruikte elektronische producten, welk alleen geldt binnen de Europese Unie.
Hvis du vil skille dig af med dette produkt, må du ikke smide det ud sammen med dit almindelige
It
Fr
Du
Da
Ge
Sp
husholdningsaffald. Der ndes et separat indsamlingssystem for udtjente elektroniske produkter i
overensstemmelse med lovgivningen under WEEE-direktivet, som kun er gældende i den Europæiske Union.
Se quiser deitar fora este produto, não o misture com o lixo comum. De acordo com a legislação
It
Por
Fr
Du
Da
Ge
Sp
que decorre da Directiva REEE – Resíduos de Equipamentos Eléctricos e Electrónicos, existe um
sistema de recolha separado para os equipamentos electrónicos fora de uso, em vigor apenas na
União Europeia.
Jeżeli zamierzasz pozbyć się tego produktu, nie wyrzucaj go razem ze zwykłymi domowymi
It
Por
Fr
Du
Pol
Da
Ge
Sp
odpadkami. Według dyrektywy WEEE obowiązującej w Unii Europejskiej dla używanych produktów
elektronicznych należy stosować oddzielne sposoby utylizacji.
——
2
ENGLISH
——
3
Compliance Statement for European Users
CE marking shows conformity to the following criteria and provisions:
Low Voltage Directive (2014/35/EU), EMC Directive (2014/30/EU), and RoHS directive (2011/65/EU)
Full text of the EU declaration of conformity is available at the following internet
address:
http://www.citizen-systems.co.jp/english/support/download/printer/others/eu_doc/
IMPORTANT: This equipment generates, uses, and can radiate radio frequencyenergy and if not installed and used in accordance with the instruction manual,
maycause interference to radio communications. It has been tested and found to
complywith the limits for a Class A computing device pursuant to Subpart J of Part
15 of FCCRules, which are designed to provide reasonable protection against such
interferencewhen operated in a commercial environment. Operation of this equipment in aresidential area is likely to cause interference, in which case the user at
his ownexpense will be required to take whatever measures may be necessary to
correct theinterference.
CAUTION: Use shielded cable for this equipment.
Sicherheitshinweis
Die Steckdose zum Anschluß dieses Druckers muß nahe dem Gerät angebracht
und leicht zugänglich sein.
For Uses in Canada
This Class A Information Technology Equipment (ITE) complies with Canadian CAN
ICES-3(A)/NMB-3(A).
This Information Technology Equipment (ITE) does not exceed the Class A limits
for radio noise emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
Pour L’utilisateurs Canadiens
Cet Equipements informatiques (EI) de la classe A est conforme a la norme CAN
ICES-3(A)/NMB-3(A) du Canada.
Le present Equipements informatiques (EI) n’emet pas de bruite radio electriques
depassant les limites applicables aux appareils numeriques de la classe A prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des
Communications du Canada.
——
4
GENERAL PRECAUTIONS
Before using this product, be sure to read through this manual. After having read
this manual, keep it in a safe, readily accessible place for future reference.
The information contained herein is subject to change without prior notice.
Reproduction or transfer of part or all of this document in any means is prohib-
ited without permission from Citizen Systems.
Note that Citizen Systems is not responsible for any operation results regardless
of omissions, errors, or misprints in this manual.
Note that Citizen Systems is not responsible for any trouble caused as a result
of using options or consumables that are not specied in this manual.
Except explained elsewhere in this manual, do not attempt to service, disas-
semble, or repair this product.
Note that Citizen Systems is not responsible for any damage attributable to
incorrect operation/handling or improper operating environments that are not
specied in this manual.
Data is basically for temporary use and not stored for an extended period of time
or permanently. Please note that Citizen Systems is not responsible for damage
or lost prot resulting from the loss of data caused by accidents, repairs, tests or
other occurrences.
If you nd omissions, errors, or have questions, please contact your Citizen
Systems dealer.
If you nd any pages missing or out of order, contact your Citizen Systems
dealer for a replacement.
"Made for iPod," "Made for iPhone," and "Made for iPad" mean that an electronic
accessory has been designed to connect specically to iPod, iPhone, or iPad, respectively, and has been certied by the developer to meet Apple performance standards.
Apple is not responsible for the operation of this device or its compliance with safety
and regulatory standards.
Please note that the use of this accessory with iPod, iPhone or iPad may affect wireless performance.
——
5
iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S.
and other countries. iPad Air and iPad mini are trademarks of Apple Inc.
EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation.
QR Code is a registered trademark of DENSO WAVE INCORPORATED.
Ethernet is a registered trademark of Fuji Xerox Corporation.
®
Bluetooth
is a registered trademark of Bluetooth-SIG Inc.
CITIZEN is a registered trademark of Citizen Watch Co., Ltd.
All other trademarks are the property of their respective owners.
Citizen Systems use these trademarks in accordance with the license of relevant
Before using this product for the rst time, carefully read these SAFETY PRECAUTIONS. Improper handling may result in accidents (re, electric shock or injury).
In order to prevent injury to operators, third parties, or damage to property, special
warning symbols are used in the User’s Manual to indicate important items to be
strictly observed.
After having read this Manual, keep it in a safe, readily accessible place for future
reference.
Some of the descriptions contained in this manual may not be relevant to some
printer models.
The following describes the degree of hazard and damage that could occur if the
printer is improperly operated by ignoring the instructions indicated by the warning
symbols. Be sure to read this information carefully.
WARNING
Neglecting precautions indicated by this symbol may result in fatal or serious injury.
CAUTION
Neglecting precautions indicated by this symbol may result in injury or damage to property.
This symbol is used to alert your attention to important items.
This symbol is used to alert you to the danger of electric shock or electrostatic damage.
This symbol denotes a request to unplug the printer from the wall outlet.
This symbol is used to indicate that the power supply must be grounded.
This symbol is used to indicate useful information, such as procedures, instructions or the like.
This symbol is used to indicate prohibited actions.
——
7
PRECAUTIONS ON PRINTER INSTALLATION
WARNING
Do not use or store this product in a place where it will be exposed to:
* Flames or moist air.
* Direct sunlight.
* Hot airow or radiation from a heating device.
* Salty air or corrosive gases.
* Ill-ventilated atmosphere.
* Chemical reactions in a laboratory.
* Airborne oil, steel particles, or dust.
* Static electricity or strong magnetic elds.
These locations create the risk of printer damage, as well as product fail-
ure, overheating, emission of smoke, re, or electric shock.
They can also result in re or electric shocks and so should always be
avoided.
Do not drop any foreign object nor spill liquid into the printer. Do not place
any object on the printer either.
Do not drop any metallic object such as paper clips, pins or screws into the
printer.
Do not place a ower vase, pot, or anything containing water on the print-
er.
Do not spill coffee, soft drinks, or any other liquid into the printer.
Do not spray insecticide or any other chemical liquid over the printer.
Dropping a metallic foreign object into the printer, may cause printer fail-
ure, re, or electric shock.
Should it occur, immediately turn the printer off, unplug it from the supply
outlet, and call your local Citizen Systems dealer.
Do not handle the printer in the following ways:
Do not subject the printer to strong impacts or hard jolts (e.g., being stepped on,
dropped or struck).
Never attempt to disassemble or modify the printer.
These actions create the risk of printer damage, as well as product failure,
overheating, emission of smoke, re, or electric shock.
They can also result in re or electric shocks and so should always be
avoided.
This device is not appropriate to be used where a child may be present.
Install, store, or use the device where it cannot be reached by a child.
Electric appliances could cause an unexpected injury or accident if they
are handled or used improperly.
Keep the power cord and signal cables out of the reach of children. Also
children should not be allowed to gain access to any internal part of the
printer.
The plastic bag the printer came in must be disposed of properly or kept
away from children. Wearing it over the head may lead to suffocation.
——
8
CAUTION
Do not use the printer under the following conditions.
Avoid locations subject to vibration or instability.
Avoid locations where the printer is not level.
The printer may fall and cause an injury.
The quality of printing may deteriorate.
Do not obstruct the printer’s air vents.
Do not place anything on the printer.
Do not cover or wrap the printer in cloth or blankets.
Doing so could cause heat to build up and deform the case or start a re.
Avoid using the printer near a radio or TV set or from supplying it from the same
electric outlet as these appliances.
Avoid using the printer interconnected with a cable or cord that has no protection
against noise.
(For interconnections, use shielded or a twisted pair of cables and ferrite cores,
or other anti-noise devices.)
Avoid using the printer with a device that is a strong source of noise.
The printer may have an adverse effect on nearby radio or TV transmis-
sions. There may also be cases when nearby electrical appliances adverse-
ly inuence the printer, causing data errors or malfunction.
Installed in any orientation other than those specied.
Malfunction, failure, or electric shock may result.
Connect the printer to a ground.
Electric leakage may cause an electric shock.
Do not connect the printer’s ground to any of the following:
A gas explosion could result.
* Gas piping
* Telephone line ground
* Lightning rod
If lightning strikes a large surge of current may cause re or shock.
* Water pipes
Plastic water pipes should not be used for grounding. (Those approved by a
Waterworks Department may be used.)
Before connecting or disconnecting the grounding lead to or from the
printer, always unplug it from the electric outlet.
——
9
PRECAUTIONS IN HANDLING THE PRINTER
WARNING
Please observe the following precautions for power source and power cord:
Do not plug or unplug the power cord with a wet hand.
Use the printer only at the specied supply voltage and frequency.
Use only the specied AC adapter with the printer.
Use only the power cord that comes with the printer, and never use the supplied
power cord with another device.
Check to make sure that the supply outlet from which the printer is powered has
a sufcient capacity.
Do not supply the printer from a power strip or current tap shared with other ap-
pliances.
Do not plug the power cord into an electric outlet with dust or debris left on the
plug.
Do not use a deformed or damaged power cord.
Do not move the printer while its power is on.
Neglecting to handle it properly may result in printer failure, emission of
smoke, re, or electric shock.
An overload may cause the power cord to overheat, catch re, or the circuit
breaker to trip.
Do not allow anything to rest on the power cord. Do not place the printer where
the power cord may be stepped on.
Do not subject the power cord to severe bending, twisting, or pulling. Do not
carry the product while it is in this state either.
Do not attempt to modify the power cord unnecessarily.
Do not place the power cord near any heating device.
Neglecting these cautions may cause wires or insulation to break, which
could result in electric leakage, electric shock, or printer failure.
If the power cord sustains damage, contact your Citizen Systems dealer.
Do not leave things around the electric outlet.
Supply power to the printer from a convenient electric outlet, readily accessible in
an emergency.
Pull the plug to immediately shut it down in an emergency.
Insert the power plug fully into the outlet.
If the printer will not be used for a long time, disconnect it from its electric outlet.
Hold the plug and connector when plugging or unplugging the power cord or
signal cable after turning off the printer and the appliance connected to it.
10
——
CAUTION
Caution label is attached in the position shown in the following gure. Carefully read the
handling precautions before using the printer.
These labels indicate that the head
becomes hot, so touching it may
cause burns, and touching the auto
cutter when opening the paper cover
may cause cuts on hands.
Do not transport this printer with the paper roll inside.
Printer failure or damage may occur.
To prevent possible malfunction or failure observe the following.
Do not open the paper cover during printing.
Avoid operating the printer without paper properly loaded.
Avoid the use of paper not complying with specications.
May result in poor print quality.
Avoid using torn pieces of paper or paper spliced with plastic adhesive tape.
Avoid forcibly pulling already loaded paper by hand.
Avoid using a sharp pointed device to operate panel buttons.
Be sure to rmly insert the cable plugs into their mating sockets.
A cross connection may damage the printer’s internal electronics or the
host system’s hardware.
Only use the printer with devices that have designated solenoid specications for
the cash drawer interface connector.
Neglecting this caution may result in malfunction or failure.
——
11
To prevent injury and printer failures from worsening, observe the following:
Do not touch the printing surface of the thermal head.
Do not touch any of the moving parts (e.g., paper cutter, gears, active electric
parts) while the printer is working.
In case of trouble do not attempt to repair the printer. Ask Citizen Systems ser-
vice for repair.
Be careful that the covers do not pinch your hands or ngers.
Be careful of the sharp edges on the printer. Do not allow them to injure you or
damage property.
May result in electric shock, burn, or injury.
If the printer emits smoke, an odd smell, or unusual noise while
printing, immediately abort the current print session and
unplug the printer from the electric outlet.
DAILY MAINTENANCE
Observe the following precautions for daily maintenance.
When cleaning the printer, always turn it off and unplug it from the electric outlet.
Use a soft, dry cloth for cleaning the surface of the printer case.
For severe stains, use a soft cloth slightly dampened with water.
Never use organic cleaning solvent such as alcohol, paint thinner, trichloroethylene, benzene, or ketone. Never use a chemically processed cleaning cloth.
To remove paper dust, use a soft brush.
CAUTION
The thermal head is at a dangerously high temperature immediately after
printing.
Allow it to cool off before starting maintenance work.
——
12
THE TABLE OF CONTENTS
1. GENERAL OUTLINE .....................................................................15
1.1 Features ............................................................................................15
5. OTHER ...........................................................................................71
5.1 External Views and Dimensions ........................................................71
5.2 Printing Paper .................................................................................... 74
5.3 Manual Setting of Memory Switches ................................................. 78
5.4 Selecting and Setting the Cut Action ................................................. 83
14
——
1. GENERAL OUTLINE
This product is a line thermal printer capable of printing on media up to 4 inches wide.
It can instantly print labels, tickets, and receipts containing a large volume of data that
would not t on normal width receipt paper.
This printer has extensive features so it can be used in a wide range of applications.
1.1 Features
High-speed printing at up to 200 mm/sec possible
Stylish design
Support for media up to 112 mm wide
Support for label paper and black mark paper
High-speed cutter employed
USB interface included as standard
Equipped with a standard USB power supply port
Interchangeable interface board
Built-in drawer kick interface
USB-linked power OFF function available
Paper saving function available
ENERGY STAR compliant power saving function
XML/Web print function included (wired LAN or wireless LAN model)
USB host function capable of controlling peripheral devices included (wired LAN or
Bluetooth USB host model)
Support for the JIS X0213 third and fourth level Kanji character sets
Support for the simplied and traditional Chinese character sets and Hangul char-
acter set
Support for UTF-8 using commands
Various customizations using the memory switches possible
User created characters and logos can be saved in the user memory
Support for barcodes and 2D codes, including GS1-DataBar
Apple MFi certied Bluetooth communication support (Bluetooth model)
15
——
1.2 Unpacking
Make sure the following items are included with your printer.
NAME
Printer1
AC Adapter *11
AC cord1
Media shaft *21
USB cable clamp1
Sample paper roll1 roll
Quick Start Guide2
QUAN-
TITY
ILLUSTRATION
*1: Standard model only
*2: Use this with label paper and ticket paper that has a large core.
——
16
1.3 Model Classication
CT - S4500 A RS E - BK
12354
Model numbers indicate printer features according to the following system.
1. Model name
2. AC adapter storage case
A: None
S: Yes
3. Interface
RS: Serial RS-232C+USB
ET: Ethernet+USB
HET: Ethernet (USB host function) + USB
BT: Bluetooth+USB
HBT: Bluetooth (USB host function) + USB
WF: Wireless LAN+Ethernet+USB
NN: USB
4. Market
U: North America
E: Europe
I: India
5. Body case color
WH: Pure white
BK: Black
Contact us in advance for special combinations, some of which may not be available.
Dot density8 × 8 dots/mm (203 dpi)
Print Speed200 mm/sec (maximum speed, print density level 100%, 1600 dot lines/sec)
Number of print
columns *1
Character size *2Font A:1.50×3.00 mm, Font B:1.13×3.00 mm, Font C:1.00×2.00 mm
Character typeAlphanumeric characters, international characters, PC437/850/852/857/858/860/863/86
User memory384 KB (capable of storing user-dened characters and logos)
Bar code typesUPC-A/E, JAN(EAN) 13 digits/8 digits, ITF, CODE39, CODE128, CODABAR (NW-7),
Line spacing4.25 mm (1/6 inch) (Variable by command)
PaperRoll paper: 112 mm × maximum Ø102 mm
InterfaceSerial (RS-232C standard), USB, Bluetooth+USB, LAN, wireless LAN+LAN, LAN (USB
Input buffer4 K bytes/45 bytes
Power consumption Approximately 65 W (for normal printing), approximately 1.5 W (during standby)
AC AdapterRated input: AC 100 to 240 V, 50/60 Hz, 150 VA
WeightStandard model: Approximately 2.5 kg
Outside dimensions Standard model: 170 (W) × 151.3 (H) × 216.2 (D) mm
Prole: SPP (Serial Port Protocol), iAP (iPod Accessory Protocol)
Power class: Class2
Max. 2.1 A
Supports 2 cash drawers
Rated output: DC 24 V, 2.5 A
Model with stored AC adapter: Approximately 3.2 kg
Model with stored AC adapter: 170 (W) × 193.3 (H) × 216.2 (D) mm
Maximum
number of
characters
(columns) /
80 mm
Maximum
number of
characters
(columns) /
58 mm
Dot
conguration
(dots)
18
——
ItemSpecications
Operating temperature and humidity
Storage temperature
and humidity
Print head life *3Thermal roll paper: 100 km, 200 million pulses
Auto cutter life *3Thermal roll paper: 1 million cuts
Safety standard *4UL, C-UL, FCC Class A, CE Marking
5 to 40°C,
10 to 90% RH (no condensation) (65 μm ≤ paper thickness ≤ 85 μm)
10 to 80% RH (no condensation) (85 μm ≤ paper thickness ≤ 150 μm)
-20 to 60°C, 10 to 85% RH (no condensation)
Thermal label roll paper: 50 km, 100 million pulses
Thermal label roll paper: 200 thousand cuts
Notes:
*1: The number of printable columns is selected using a memory switch.
The numbers of columns noted in this table refer to typical models. The number of
columns varies depending on specications.
*2: Characters appear small because the dimensions include a blank area surrounding
each character.
*3: According to our test conditions
*4: This standard applies when our AC Adapter is used.
19
——
2. EXPLANATION OF PRINTER PARTS
1
2
6
2.1 Printer Appearance
Names of parts
Standard model
3
5
Model with stored AC adapter
1. Media window
Enables users to check the media level.
2. Top cover
Opens upward so users can replace or set media.
3. Operation panel
4
——
20
4. Cover release buttons
1
2
3
The cover is opened by pressing the buttons on both the right and left sides.
5. Auto cutter
6. AC adapter storage case
Operation panel
The operation panel includes 2 LEDs and 1 key.
1. Power LED
Turns on when the power is turned on and turns off when the power is turned off.
2. Status LED
Turns on or ashes in green, red, and amber depending on the printer status.
Color
Green
AmberOnStartup
Red, green, amberFlashes Error or alarm
Lights/
ashes
OnPrinter is online
Flashes Receiving data
Status
3. FEED key
Paper feeds while the key is pushed.
Enter the test printing or memory switch setting mode.
Refer to 4.3 Self Test
Refer to 5.3 Manual Setting of Memory Switches
——
21
Rear connectors (serial interface example)
1234
7
5
8
1. USB interface
2. USB power supply connector
Supplies power to USB devices.
3. Cash drawer kick-out connector
Connect to the cable from the cash drawer.
4. DC jack
Connects to the included AC adapter.
5. Power switch
Turns the printer power supply on and off.
6. USB cable clamp attachment holes
USB cable clamps can be attached.
6
7. Ground wire attachment screw
Screw in the ground wire from the drawer to attach it.
8. Interface connector (serial, USB, etc.)
Connect to the interface cable.
——
22
2.2 Inner area of the top cover
3
4
9
1
2
8
16
14
10
13
6
12
11
5
1. Thermal head
Prints characters and graphic data on paper (paper rolls).
2. Upper sensor
This sensor detects the media position.
3. Media damper
When using roll media, absorbs tension generated by media feed operations to
prevent print errors.
4. Bottom sensor
This sensor detects the media position.
Devices are equipped with lock mechanisms.
5. Fixed left-side media guide
6. Paper guide (Movable right-side paper guide)
7. Platen roller
This roller transports media.
8. Head balance adjustment slider
7
15
9. Manual cutter
10. Paper partition
Move the partition to a position suitable for the paper width.
——
23
11. Paper partition position adjustment button
With this button pushed, move the paper partition to the left or right.
12. Paper width scale
13. Paper near-end (PNE) sensor
Detects when the paper is near the end of the roll.
14. Paper near end sensor selector lever
Adjust the position of the sensor to determine when it detects the end of the paper
is near.
15. Paper end (PE) sensor
Detects when there is no paper. Printing stops when this sensor detects there is no
paper.
16. Media shaft mounting groove
When using a media shaft, attach it to this section.
24
——
2.3 Other Built-in Functions
Buzzer
Buzzes when errors occur or when operations or command operations are
performed.
Refer to 4.5 Error Indications
User memory
You can save user-dened logo and character data in this memory. Data remains
stored in this memory even if the printer is turned off. For information on how to
save data, refer to the Command Reference.
Memory switch
Setting of various kinds of functions can be stored in memory. Settings remain
stored in the memory even if the printer is turned off.
USB-linked power OFF (When MSW6-3 of memory switch is set to ON)
When the printer is connected to PC by USB, the printer becomes the state of USBlinked power OFF after 3 seconds when PC power off or USB connection lost.
This mode is canceled when the PC is turned back on or when a USB connection is
established.
CAUTION
Since the POWER LED is unlit when the state of USB-linked power OFF, it cannot be identi-
ed from the power OFF.
Pressing POWER while USB power is off does not turn on power immediately.
After a while, USB power supply OFF is canceled and pressing POWER turns on power
normally.
25
——
Paper saving functions
Memory switches MSW8-3 through MSW8-4 can be used to congure the settings
below, which save paper.
Top margin suppression
The printer back feeds the paper before printing which reduces the blank space
at the top edge of the paper.
The back feed amount can be specied.
Line gap reduce
Automatically compresses the linefeed amount between lines. The compression
ratio can be specied.
CAUTION
Remove the partially cut paper before performing back feed for starting printing.
The cut paper may be torn off in the next printing process, which may cause a problem.
Auto side shift (MSW8-6)
This function dissipates heat load during frequent heat generation by a vertical
ruled line or other specic head heating element.
If no data is received within 15 seconds after each cut or print, the print position is
automatically slid N* dots to the right. The original print position is returned to at the
next slide timing.
* N is the MSW8-6 setting value.
CAUTION
If the right margin is too narrow, this may result in some print characters being cut off.
This function is disabled under initial settings.
To enable this function, use MSW8-6 to specify an appropriate value for the maximum slide
amount.
——
26
3. SETUP
AC adapter
3.1 Connecting the AC Power Cord
For standard models
1. Turn off the power.
2. Insert the DC plug on the output side of the AC adapter into the DC jack in the printer.
3. Insert the plug of the AC cord into an electrical outlet.
27
——
For models with stored AC adapter
1. Turn off the power.
2. Insert the plug of the AC cord into the AC port.
3. Insert the plug of the AC cord into an electrical outlet.
CAUTION
Use only the specied AC adapter.
Always hold the AC adapter’s cable connector by the connector when removing or inserting it.
Use an AC power source that does not also supply power to equipment that generates elec-
tromagnetic noise.
Pulling on the AC power cord may damage it, cause a re, electric shock, or break a wire.
If a lightning storm is approaching, unplug the AC power cord from the electric outlet. A light-
ning strike may cause a re or electric shock.
Keep the AC power cord away from heat generating appliances. The insulation on the AC
power cord may melt and cause a re or electric shock.
If the printer is not going to be used for a long time, unplug the AC power cord from the elec-
tric outlet.
Place the AC power cord so that people do not trip on it.
28
——
3.2 Serial Interface Board
PrinterPC
Data can be exchanged by serial communication.
Connecting the Interface Cable
1. Turn off the power.
2. Conrm the orientation of the interface cable and connect it to the port.
3. Insert the other connector rmly into the interface port of the host computer.
CAUTION
When disconnecting the cable, always hold the connector.
Place the interface cable so that people do not trip on it.
Do not connect multiple interfaces at the same time.
Use a serial cable with the connection layout shown below.
9-pin (female) - 9-pin (female) cable
Signal Pin Pin Signal
RXD 2 2 RXD
TXD 3 3 TXD
DTR 4 4 DTR
SG 5 5 SG
DSR 6 6 DSR
RTS 7 7 RTS
CTS 8 8 CTS
——
29
3.3 USB Interface
Data can be exchanged by USB communication.
Specifications
StandardUSB 2.0 specication-compliant
Communication speedSupports 12 Mbps (Full-Speed) transfer
Connecting the Interface Cable
1. Turn off the power.
2. Conrm the orientation of the interface cable and connect it to the port.
3. Insert the other connector rmly into the interface port of the host computer.
CAUTION
When disconnecting the cable, always hold the connector.
Place the interface cable so that people do not trip on it.
Do not connect multiple interfaces at the same time.
Be careful not to insert the USB cable into the cash drawer kick-out connector.
To connect more than one printer to a single computer by USB, you must change the serial
number of the USB interface.
There are models with a USB port on the interface board side.
With such a model, do not connect USB cables to both the printer main unit side and interface
board side.
If USB cables are connected to both, priority will be given to communication of the one connected to the port on the main unit side.
30
——
3.4 Bluetooth Interface Board
1
2
Names of parts
1. Status LED
The Bluetooth communication/connection/error status is indicated by this LED.
2. USB connector
Data can be exchanged by USB communication.
CAUTION
When using this interface board as a USB interface, do not connect USB cables to both the main
unit side and interface board side.
If USB cables are connected to both, priority will be given to communication of the one connected to the connector on the main unit side.
Bluetooth status LED
StatusDescriptionLED Status
Detection
standby
(Discoverable)
Standing by for
detection and
connection
Connection
standby
(Connectable)
iOS connection Data session un-
Communicating
ErrorError or settings be-
Standing by for
connection
opened
iOS: data session
opened
Other OS: connection established and
communication in
progress
ing congured
Unlit
31
——
Pairing operation
You need to perform the operations below the rst time you establish a Bluetooth connection for Bluetooth data communication.
1. Detect Bluetooth devices
2. Congure pairing settings
1. Detecting Bluetooth devices
Conrm that Bluetooth is enabled on the host PC before searching for Bluetooth
devices.
This product will show up as "CT-S4500_XX"(XX is last 2 digits of unique BD
address.) when it is detected.
Select this product from among the detected devices.
Note: You can search for devices and change the names.
When memory switch MSW13-5 is set to "No Response," nothing is displayed by
device detection.
You can temporarily switch this setting to device detection (detect mode) by opening
the paper cover and holding down the FEED button for two seconds. Detect mode
is exited when the connection between the host PC is terminated.
2. Conguring pairing settings
Normally, selecting the printer during device detection will transition directly to
pairing settings.
CAUTION
Some host PC congurations and models may not transition directly to pairing settings after the
printer is selected during device detection.
The operation required to congure pairing settings depends on whether SSP (secure
simple pairing) is enabled on the host PC.
If SSP is enabled on the host PC, pairing can be achieved without additional operations.
If SSP is disabled on the host PC, you will be prompted to input a passkey.
Input the passkey as described below.
Passkey
Last four digits of the address on the self test printout (Letters A through F are uppercase)
Example: If the address is 01:23:45:67:89:AB the passkey is 89AB.
If you delete paring information from the host PC without deleting the corresponding
pairing information on the printer, the printer may not show up if you detect devices
again with the host PC.
To delete printer pairing information, open the paper cover and then hold down the
FEED button for ve seconds.
Deleting pairing information on the printer will put the printer into discovery mode.
——
32
Auto reconnection
With iOS device Bluetooth communication, a connection between a paired iOS device
and the printer is not automatically restored after it is lost. However, when auto reconnection is enabled, the printer tries to reconnect with an iOS device after two-way communication is enabled and automatically restores the connection.
CAUTION
This function is enabled when shipped from the factory. (MSW13-6)
Auto reconnection can take some time to connect when the host is not an iOS device.
Even if the partner device is an iOS device, the conditions below can interfere with the auto
reconnection function.
When you want Bluetooth communication to cut off after printing is complete
When there are multiple iOS devices printing on the same printer
Under such conditions, disable auto reconnection.
Enabling and disabling auto reconnect
During self test, press the FEED button 3 times -> Auto reconnect = Valid
During self test, press the FEED button 4 times -> Auto reconnect = Invalid
At the end of self test, new setting will be printed as Auto reconnect [Valid] or [Invalid].
Refer to 4.3 Self Test
33
——
3.5 Bluetooth USB host interface board
123
In addition to printer control via Bluetooth communication, Bluetooth USB host interfaces can control peripheral devices connected via a USB port.
Connecting a Peripheral Device
1. Turn off the power.
2. Connect the cable of a peripheral device to this port.
CAUTION
A peripheral device cannot be controlled if it is connected to the USB power supply port.
Be sure to connect it to the USB port of the interface board.
Connecting a USB Device
The function assigned to each USB port differs.
Connect the USB device to be connected to the correct place in reference to the fol-
lowing gure.
1. For peripheral device control
Connect a peripheral device.
The connected peripheral device can be controlled.
2. For host computer communication
Connect with a host computer.
The printer and host computer will communicate via USB.
34
Refer to 3.3 USB Interface
——
3. For supplying power
12
Connect a mobile device or other USB device.
Power can be supplied to a connected USB device.
* This port does not support USB data communication.
Refer to 3.7 USB Power Supply Port
Names of parts
1. Panel button
Control this interface board.
2. USB 2 port
Connect a peripheral device.
CAUTION
Only connect peripheral devices specied by our company to the USB port.
Only plug in/remove peripheral devices when the printer power is turned off.
Pairing operation
You need to perform the operations below the rst time you establish a Bluetooth connection for Bluetooth data communication.
1. Detect Bluetooth devices
2. Congure pairing settings
1. Detecting Bluetooth devices
Conrm that Bluetooth is enabled on the host PC before searching for Bluetooth
devices.
This product will show up as "CT-S4500_XX"(XX is last 2 digits of unique BD
address.) when it is detected.
Select this product from among the detected devices.
Note: You can search for devices and change the names.
When memory switch MSW13-5 is set to "No Response," nothing is displayed by
device detection.
With these settings, pressing and holding the panel button for at least three
seconds and then pressing it twice more places the product temporarily in a state
where it will be found in device searching (discovery mode).
Discovery mode cancels when the product is connected to a host PC.
——
35
2. Conguring pairing settings
Normally, selecting the printer during device detection will transition directly to
pairing settings.
CAUTION
Some host PC congurations and models may not transition directly to pairing settings after the
printer is selected during device detection.
The operation required to congure pairing settings depends on whether SSP (secure
simple pairing) is enabled on the host PC.
If SSP is enabled on the host PC, pairing can be achieved without additional operations.
If SSP is disabled on the host PC, you will be prompted to input a passkey.
Input the passkey as described below.
Passkey
Last four digits of the address on the self test printout (Letters A through F are uppercase)
Example: If the address is 01:23:45:67:89:AB the passkey is 89AB.
If you delete paring information from the host PC without deleting the corresponding
pairing information on the printer, the printer may not show up if you detect devices
again with the host PC.
When deleting pairing information, press and hold the panel button for at least three
seconds, and after the buzzer sounds, press it four more times.
If successful, “Erase Bonded Device” is printed.
Deleting pairing information on the printer will put the printer into discovery mode.
Auto reconnection
With iOS device Bluetooth communication, a connection between a paired iOS device
and the printer is not automatically restored after it is lost. However, when auto reconnection is enabled, the printer tries to reconnect with an iOS device after two-way communication is enabled and automatically restores the connection.
CAUTION
This function is enabled when shipped from the factory. (MSW13-6)
Auto reconnection can take some time to connect when the host is not an iOS device.
Even if the partner device is an iOS device, the conditions below can interfere with the auto
reconnection function.
When you want Bluetooth communication to cut off after printing is complete
When there are multiple iOS devices printing on the same printer
Under such conditions, disable auto reconnection.
——
36
Enabling and disabling auto reconnect
Panel buttonUSB port
During self test, press the FEED button 3 times -> Auto reconnect = Valid
During self test, press the FEED button 4 times -> Auto reconnect = Invalid
At the end of self test, new setting will be printed as Auto reconnect [Valid] or [Invalid].
Refer to 4.3 Self Test
Panel button operation
Use the panel button on the rear of the Bluetooth board to operate this board.
BT device search (MSW13-5) settings
1. Press and hold the panel button to turn on printer power.
2. Press the panel button within one second after starting the printer.
The setting changes in accordance with the number of times you press the panel
button.
Two presses: Discovery possible
Three presses: No response
After these operations the printer restarts.
37
——
Print the interface board state
After starting the printer, pressing the panel button once prints the interface board
state.
Print example
1. Board rmware version
2. Address of equipped Bluetooth module
3. Bluetooth name
4. Response prole in Bluetooth transmission
5. Bluetooth setting state
6. Name of connected USB device (“No connection” is displayed when there is no
connection)
7. Board status
——
38
3.6 Ethernet (LAN)/Wireless LAN Interface Board
This section provides an overview of the interface board. For details on this board, including explanations about the USB host function and XML peripheral device support,
refer to the separate manual.
Connecting the Interface Cable
1. Turn off the power.
2. Conrm the orientation of the interface cable and connect it to the port.
3. Connect the other connector to a hub, router, or similar device.
CAUTION
When disconnecting the cable, always hold the connector.
Place the interface cable so that people do not trip on it.
Do not connect multiple interfaces at the same time.
Hold the connector of the LAN cable perpendicular and straight when connecting or discon-
necting it. Doing it at an angle may cause the connector to misconnect.
Connecting a Peripheral Device
1. Turn off the power.
2. Connect the cable of a peripheral device to this port.
CAUTION
A peripheral device cannot be controlled if it is connected to the USB power supply port.
Be sure to connect it to the USB port of the interface board.
——
39
Connecting a USB Device
USB host model
The function assigned to each USB port differs.
Connect the USB device to be connected to the correct place in reference to the fol-
lowing gure.
123
Ethernet
1. For peripheral device control
Connect a peripheral device.
The connected peripheral device can be controlled.
2. For host computer communication
Connect with a host computer.
The printer and host computer will communicate via USB.
3. For supplying power
Connect a mobile device or other USB device.
Power can be supplied to a connected USB device.
* This port does not support USB data communication.
4. For wireless LAN adapter connection
Connect a wireless LAN adapter.
4
Wireless LAN
Refer to 3.3 USB Interface
Refer to 3.7 USB Power Supply Port
40
——
Panel button operation
Panel buttonPanel button
Panel button
USB host model
Board operations are performed using the panel button on the rear of the LAN board.
Wireless LANEthernet
Ethernet
Enabling LAN connection
Turn on the printer. Operation of this board will start about 20 seconds later.
Printing LAN setup information
Press the panel button.
Entering setting mode
Hold down the panel button. A buzzer* will sound once to indicate that setting mode
has been entered.
You can use setting mode to read factory settings.
If no operation is performed for 3 seconds in conguration mode, the mode
switches back to normal mode.
Returning to factory settings
Enter the board setting mode, and then hold down the panel button. This returns the
board to its factory settings.
CAUTION
The board will automatically restart after this operation is complete. After clearing settings, you
will need to re-congure network settings.
——
41
LED Functions
USB host model
The tables below explain how to interpret LED indications.
12312 3123
Wireless LANEthernet Ethernet
1. Wired LAN transmission speed
Transmission speedLED (green)
100 MbpsLit
10 Mbps/Not connectedUnlit
2. Wired LAN connection/transmission status
Connection statusLED (yellow)
ConnectedLit
Not connectedUnlit
Data transmission in
progress
3. Wired/Wireless LAN status
Connection statusLED (green)LED (red)Description
No printer connectionUnlit—Board is not connected with a printer.
Printer
connection
No network connection
Connected by wired
LAN
Wired LAN operationLitLitNetwork operation being performed over
Connected by wireless LAN *
Wireless LAN operation *
Resource errorAlternate ashing
System errorAlternate ashing
Flashing
LitUnlitBoard is connected with a printer.
LitFlashing
Flashing
(2-second
cycle)
Flashing
(2-second
cycle)
(1-second cycle)
(0.2-second cycle)
(1-second
cycle)
Flashing
(1-second
cycle)
LitNetwork operation being performed over
Getting an IP address from the DHCP
server over wired LAN.
wired LAN.
Connecting to an access point or getting
an IP address from the DHCP server over
wireless LAN.
wireless LAN.
Board is unable to operate normally.
Board is unable to operate normally.
*: Only when using wireless LAN
42
——
Web Manager
The interface board has a Web Manager function that can be used to connect to the
board with a web browser and change board settings.
Starting up Web Manager
1. Start up a web browser.
2. In the address eld, input the board's IP address and then press [Enter].
HOME Screen
This is the Web manager home screen.
The following screen is an example for a wireless LAN.
Here, press the [CONFIG] button.
43
——
CONFIG Screen
This will display the Login dialog box shown below. Log in as an administrator and then
congure interface board settings.
User Name
Input a board administrator user name. (Initial setting: admin)
Password
Input the administrator user password. (Initial setting: admin)
[Login] button
After inputting an administrator user name and password, click the [Login] button.
This displays the setting screen.
For details about settings, refer to the separate manual.
44
——
3.7 USB Power Supply Port
123
Power (max. 2.1 A) can be supplied to a mobile device or other USB device by connecting the cable of the USB device to the power supply port.
Connecting Mobile Device or Other Device
1. Turn off the power.
2. Connect the cable of a mobile device or other device to the USB power supply port.
Connecting a USB Device
The function assigned to each USB port differs.
Connect the USB device to be connected to the correct place in reference to the fol-
lowing gure.
1. For peripheral device control
Connect a peripheral device.
The connected peripheral device can be controlled.
2. For host computer communication
Connect with a host computer.
The printer and host computer will communicate via USB.
45
Refer to 3.3 USB Interface
——
3. For supplying power
Connect a mobile device or other USB device.
Power can be supplied to a connected USB device.
* This port does not support USB data communication.
Refer to 3.7 USB Power Supply Port
CAUTION
This port does not support USB data communication.
Power may not be able to be supplied depending on the USB device to be used.
In this case, use the device’s dedicated AC adapter or battery charger.
A USB cable for power supply is not included with this product.
Use a commercially available USB cable or the one that comes with the USB device.
46
——
3.8 Connecting the Cash Drawer
2
4
1. Turn off the power.
2. Conrm the orientation of the cash drawer kick-out cable connector and connect it to
the cash drawer kick-out connector at the back of the printer.
3. Remove the screw for the ground wire.
4. Screw the cash drawer’s ground wire to the body of the printer.
3
1
1. Cash drawer kick-out connector
2. Cash drawer kick-out cable connector
3. Ground wire
4. Screw for ground wire
CAUTION
Connect only the cash drawer kick-out cable to this connector. (Do not connect a telephone
line.)
Signals cannot be output from the cash drawer kick-out connector while printing.
Hold the connector of the drawer kick cable perpendicular and straight when connecting or
disconnecting it. Doing it at an angle may cause the connector to misconnect.
(1) Connector pin conguration
No.SignalFunction
1FGFrame ground
2DRAWER1Cash drawer 1 drive signal
3DRSWCash drawer switch input
4VDRCash drawer drive power supply
5DRAWER2Cash drawer 2 drive signal
6GNDSignal ground (common ground on circuits)
Applicable connector: RJ-11
——
47
(2) Electric characteristics
Cash drawer
open/close
switch
1) Drive voltage: 24 VDC
2) Drive current: Approx. 1 A max. (not to exceed 510 ms.)
3) DRSW signal: Signal levels: “L” = 0 to 0.5 V, “H” = 3 to 5 V
(3) DRSW signal
Status can be tested by commands.
(4) Drive circuit
Cash drawer kick-out connector
Shielded
Cash drawer
Printer
CAUTION
Cash drawers 1 and 2 cannot be operated at the same time.
The solenoid used for the cash drawer should be 24 Ω or more. Do not allow the electric cur-
rent to exceed 1 A. Excessive current could damage or burn out the circuits.
48
——
3.9 Precautions for Installing the Printer
This printer can only be positioned horizontally. It cannot be positioned vertically or on
a wall.
Horizontal positionVertical position
CAUTION
Do not use the printer under the following conditions.
Avoid locations subject to vibration or instability.
Locations that are very dirty or dusty.
Avoid locations where the printer is not level.
The printer may fall and cause an injury.
The quality of printing may deteriorate.
Oriented other than as specied.
Malfunction, failure, or electric shock may result.
49
——
3.10 Adjusting the Paper Near-end Sensor
Paper near end sensor
Change the settings of the paper near-end sensor to set the position at which the nearend of the paper is detected.
1. Open the top cover.
2. Adjust the sensor position by moving the paper near end sensor selector lever while
gently pushing it in. The sensor position differs as follows depending on the core outer
diameter of the roll paper to be used.
Notes:
*Sensor position when shipped from the factory. However, factory settings differ depending on the destination market.
Maximum core outer diameter of roll
paper to be used
CAUTION
When the media shaft will be used, the roll diameter detection function of the paper near end
sensor will not function properly so disable MSW2-8 (PNE sensor).
When the memory switch settings are as follows, the paper near-end sensor is disabled.
MSW4-4 (paper selection): Black mark paper/label media
MSW4-5 (paper position detection method): Label gap detection
When the memory switches are set as follows, the PNE sensor may not function properly due
to factors such as the shape of the shaft center of the roll paper.
If that happens, disable MSW2-8 (PNE sensor).
MSW4-4 (paper selection): Black mark paper / label paper
MSW4-5 (paper position detection method): Black mark detection
The diameter of the roll of paper that is detected is an estimate. Some variations may occur
depending on the paper.
When using the supplied sample roll paper, align the sensor position to position 5.
The paper near end may not be able to be detected correctly with the default sensor position.
50
selector lever
1
2
3
4
5
——
3.11 Roll paper partition
3
When using roll paper narrower than 112 mm in width, move the paper partition to a
suitable position.
1. Turn off the power.
2. Press the cover release buttons on both the right and left sides to open the top cover.
3. Move the paper partition left or right while pressing the paper partition position adjust-
ment button to align it with the paper width position on the paper width scale.
4. Change the print area width while referring to “Manual Setting of Memory Switches.”
Refer to 5.3 Manual Setting of Memory Switches
1
2
1. Paper width scale (unit: mm)
2. Paper partition
3. Paper partition position adjustment button
51
2
——
CAUTION
When opening the top cover, be careful not to touch the entrance of the blade of the auto cut-
ter.
The print head is very hot immediately after printing. Be careful not to touch it with your
hands.
Do not touch the print head with bare hands or metal objects.
When narrow paper will be used for a long period of time, use the printer with only paper of
that width.
If the width is changed to that for wide paper after using the printer with narrow paper for a
long period of time, paper feeding and printing may not be performed properly.
Use thermal roll paper with a width of at least 80 mm. Using paper that is less than 80 mm
wide is not recommended.
Do not move the paper partition while the paper partition position adjustment button is not
pressed. Doing so may cause damage.
If the paper partition position is not appropriate, improper operation and printing may occur.
52
——
3.12 Loading Paper
1. Turn on the power.
2. Press the cover release buttons on both the right and left sides to open the top cover.
3. Load the roll paper with the printable side of the paper facing outward as shown by
arrow A and with no slack.
4. Pull a few centimeters of paper straight out in the direction of arrow B.
53
——
Continuous
Label media
A
B
B
A
54
——
Label media (when using a media shaft)
A
B
CAUTION
When opening the paper cover, be careful not to touch the entrance of the blade of the auto
cutter.
The print head is very hot immediately after printing. Be careful not to touch it with your
hands.
Do not touch the print head with bare hands or metal objects.
Always use the specied types of paper rolls.
Conrm that the paper roll is set correctly.
If the paper is skewed and not coming straight out of the paper cover, open it and straighten
the paper.
Be careful of paper cuts while loading the paper.
Refer to PRECAUTIONS IN HANDLING THE PRINTER
55
——
5. Make sure the paper is ush with the left media guide and then adjust the position of
the right media guide to match the paper width.
From the front of the printer, set in front of the edge of media by approximately 10 mm.
CAUTION
If force is used to push the right movable media guide against the paper, improper feeding of the
paper may occur, which may have an impact on printing.
——
56
6. Use something with a sharp point such as the tip of a pen to slide the head balance
adjustment slider located near the thermal head left or right along the paper size scale
(inches) so that the position of the notch in the slider matches the paper width.
media size scaleThermal printhead
Head balance adjustment slider
2
”
3
”
4”4.65
1
”
”
CAUTION
Use this printer with the width adjusted to at least 2 inches.
Adjust the head pressure horizontal balance carefully so as not to damage the thermal head.
Damaged thermal heads will result in poor printing, paper jams, and malfunction.
When using paper with a width of 80 mm or more in a very hot and humid environment, we
recommend setting this within the range of 3.5” to 4.65”.
7. Close the top cover.
CAUTION
Press the push marks on left and right sides at the top of the top cover and ensure that the top
cover hooks on each side lock securely.
If the top cover is not securely locked, this may cause print errors, paper jams, and malfunction.
——
57
3.13 Adjusting Media Sensor Positions
Left margin
This section describes the procedure to adjust sensors when loading media. Transmis-
sive and reective sensors can be used for the media sensors.
Range of Paper Sensor Adjustment
The following gure illustrates the range of media sensor adjustment.
Left fixed media guide
112 mm (Max. media width)
Moval scope of transport sensor
(
6.0 to 26.0 mm
)
(
Moval scope of reflective sensor
6.0 to 74.0 mm
Paper feeding
direction
)
2.5 mm
104.0 mm
Printable area
58
5.5 mm
Right margin
——
Transmissive Sensor Adjustment
variable range
Upper sensor
variable range
Thermal head
(Reverse side)
Adjust the position of the bottom sensor and upper sensor in accordance with the
media width.
Move the bottom sensor and upper sensor by the same number of steps from the position of
the triangle ().
Bottom sensorBottom sensor lock
Platen roller
The range of bottom sensor and upper sensor horizontal adjustment is 10 steps between the
triangle marks ().
Use a pen or other object with a narrow tip to unlock the bottom sensor and then reposition it.
Lock the sensor in place once the new position has been determined.
CAUTION
The bottom sensor and upper sensor must be in alignment with each other.
Attempting to move the sensor while still locked may damage it.
Reflective Sensor Adjustment
Set the bottom sensor at a position where the center of the sensor window is in align-
ment with the center of the black mark.
Black mark
Media (Face side)
——
59
3.14 Selecting a Paper Type
Paper type selection is available by the combination of memory switches MSW4-4
and MSW4-5 by the used of “Memory Switch Select Mode”. In addtion, the following
procedure is available.
1. Enter Selecting Paper Type mode.
1) With the top cover open, turn on the printer power switch while pressing and holding the
FEED key.
The buzzer sounds and the status LED ashes in green.
2) Remove your nger from the FEED key briey, and then press the FEED key three times in
succession.
Next, closing the top cover causes the buzzer to sound briey three times. The type of
paper currently selected is represented by the status display LEDs.
2. Select Paper Type.
Press the FEED key to match the paper used with the paper type displayed by the status
display LED.
(Refer to the table below.)
PaperStatus LED
Label mediaGreen
Press the FEED key ↓
Thermal roll paperAmber
Press the FEED key ↓
Black mark paperRed
Returns to label paper selection.
3. Save the selected Paper Type to the Printer.
Open the top cover and then close it as it is.
The paper type selected is stored in the printer memory switch as shown in the table below.
The paper type setting mode nishes and the printer restarts automatically.
Paper type
Thermal roll paperThermal roll paper-
Black mark paperBlack mark paper/label mediaBlack mark detection
Label mediaBlack mark paper/label mediaLabel gap detection
4-44-5
MSW
60
——
3.15 Calibrating the Paper Sensor
Bottom sensor
Upper sensor
Bottom sensor
Calibrate the paper sensor to suit the actual paper you are using before using label
paper or black mark paper.
Before executing this mode, use the paper selection mode or the MSW-4 and MSW4-5
settings to set the paper type you want to use.
Refer to 3.14 Selecting a Paper Type
Refer to 5.3 Manual Setting of Memory Switches
1. Enter Adjusting Paper Sensor mode.
1) With the top cover open, turn on the printer power switch while pressing and holding the
FEED key.
The buzzer sounds and the status LED ashes in green.
2) Remove your nger from the FEED key briey, and then press the FEED key four times in
succession.
Next, closing the top cover causes the buzzer to sound briey four times.
2. Set Paper to be adjusted to the Printer.
Setting transmissive sensor positions and media
1. Align the bottom sensor and upper sensor with each other at the same position.
2. Peel a label and set the media so that only the backing paper (glassine paper) reaches the
platen roller and media sensor.
Set media with black marks so that a black mark does not cover the media sensor.
Label
Media
gap
Liner
media
3. In this status, close the top cover.
Setting reective sensor positions and media
1. Adjust the bottom sensor so that it is underneath the paper.
2. Set the media so that the media covers the platen roller and media sensor.
Set the media so that a section without a black mark covers the platen roller and media
sensor.
Black
mark
Continuous
media
3. In this status, close the top cover.
——
61
3. Adjust media sensor sensitivity and measure the paper length.
<Example of label measuring result>
showing a label length
If you press the FEED key, the buzzer sounds once for a short time, the label is fed, and media sensor sensitivity adjustment and paper length measurement are performed automatically
regardless of the setting of MSW4-1.
The buzzer sounds once for a long time after length measurement and then the printer
restarts automatically.
The length measurement result is saved to the printer and retained in memory even if the
power of the printer is turned off. The length measurement result is printed in a test print.
If the media sensor sensitivity adjustment or paper length measurement fails, the buzzer
sounds and a black mark / label gaps detection error occurs.
To resolve the error, you need to turn off the power of the printer, load the media that is currently set, and start the media sensor adjustment mode again.
showing a gap between labels
Label Length XXXmm
Gap Length XXmm
:
:
62
——
3.16 Precautions for Creating Applications and
Practical Operations
If printing is done immediately after the paper is partially cut and torn off, the top of the
next print out may be distorted.
For printing after cutting, we recommend to print with the rst line empty.
If you are using a serial interface that has a slow data transmission speed, streaks may
appear in the printouts when you are printing graphics or gradated text, which require
large amounts of data.
USB interfaces may be susceptible to the effects of electromagnetic interference from
the host or environment.
If this is the case, try using a cable with ferrite cores on both ends, which are very effective at eliminating EMI.
3.17 Download Site for Various Electronic Files
You can view support information and download the latest documents, drivers, utilities,
etc. from the following site.
http://www.citizen-systems.co.jp/support/download/printer/ct-s4500/
63
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4.
1
MAINTENANCE AND TROUBLESHOOTING
4.1 Periodic Cleaning
Printing may not be performed normally if the thermal head, paper feed roller (platen
roller), or sensor protection sheet are dirty, so cleaning should be performed regularly
(every two or three months).
1. Turn off the power.
2. While pressing the cover release buttons on both sides, open the top cover.
3. If immediately after printing, leave the printer for several minutes until the thermal
head cools down.
4. Use a cotton swab dipped in ethyl alcohol to wipe the heating surfaces and paper feed
rollers of the thermal heads clean of paper dust, etc.
1. Thermal head
2. Paper feed roller (platen)
2
CAUTION
The thermal head is hot immediately after printing. Be careful not to touch it with your hands.
Do not touch the heating surfaces of the thermal head with bare hands or allow metals to
come into contact with it.
Refer to PRECAUTIONS IN HANDLING THE PRINTER
——
64
4.2 Clearing a Cutter Error
If the auto cutter stops during the auto cutter operation with the blade of the auto cutter
in the open position due to foreign matter entering, paper jamming, etc., the Status
LED ashes. When a cutter error occurs, resolve the cutter error with the following
procedure.
1. Turn on the power.
2. While pressing the cover release button, open the top cover.
3. Remove any jammed paper including any scraps of paper. (Remove the paper roll that
is loaded in the holder also.)
4. Reload the paper roll and close the paper cover.
CAUTION
When opening the paper cover, be careful not to touch the entrance of the blade of the auto
cutter.
The print head is very hot immediately after printing. Be careful not to touch it with your
hands.
Do not touch the print head with bare hands or metal objects.
Refer to PRECAUTIONS IN HANDLING THE PRINTER
65
——
4.3 Self Test
You can use self test to check for printer problems.
Performing a self test operation
1. While paper is loaded, press and hold the FEED button and turn on the power.
2. Hold the FEED button down for about one second until the buzzer sounds. Release the
button to start self test. The printer will print its model name, version, memory switch
settings, and built-in fonts.
1. Printer type name
2. Firmware version
3. Interface settings
4. Buffer size
5. Memory switch settings
66
——
4.4 Hexadecimal Dump Printing
Print received data in hexadecimal. If problems such as missing or duplicated data
occur, this function allows you to check whether or not the printer is receiving data correctly.
How to do hexadecimal dump printing
1. Load paper.
2. With the top cover open, turn on the printer power while pressing and holding the
FEED key, and then close the top cover.
3. The printer will print “HEX dump print mode” followed by the received data printed in
hexadecimal numbers and some characters.
How to stop hexadecimal dump printing
Do one of the following to stop printing.
Press the FEED button consecutively three times
Turn off the power
Receive a reset command from an interface
CAUTION
The printer prints “.” if there is no character corresponding to the data.
None of the commands function during hexadecimal dump printing.
If print data does not cover a complete line, press the FEED button to advance the paper.
Print example
HEX dump print mode
61 62 63 64 65 66 67 0A 0D 0D 0D 0D abcdefg.....
67
.....D0 D0 D0
——
4.5 Error Indications
Paper end, paper near-end
The end of paper is detected in two stages, paper near-end and paper end.
For paper near-end, the status LED lights amber. Prepare to replace the paper.
For paper end, the status LED lights red and the buzzer sounds. Load a new paper
roll. The buzzer may not sound depending on the memory switch setting.
Cover open
If the cover is opened, the status LED lights red.
The buzzer may sound depending on the memory switch setting.
Do not open the cover during printing. If the cover is accidentally opened, the status
LED ashes in red and the buzzer sounds. Check the paper, pull it straight out of
the printer by a couple of centimeters, and then close the cover. Printing restarts. A
command must be sent to restart printing depending on the memory switch setting.
Cutter error
If the auto cutter stops due to paper jamming, etc., the status LED ashes in red
and the buzzer sounds. Remove the cause and press the FEED key. If the auto
cutter still does not move and the paper cover cannot be opened, refer to “Clearing
a Cutter Error.”
Refer to 4.2 Clearing a Cutter Error
Print Head Hot
Dense printing, heavy black printing, and continuous printing in a high temperature
environment increase the temperature of the print head. When the print head
exceeds a certain temperature, the printer stops printing and waits until the
temperature of the print head decreases. At this time, the status LED ashes in red.
When the temperature decreases, printing restarts automatically.
68
——
The status display for various messages is shown below.
StatusColorStatus LEDBuzzer*1
Paper near-endAmberLitNo
Paper-endRedLitYes*2
Cover open*3RedLitNo*2
Cover open II*4Red
Cutter lockedRed
Low-voltage errorRed
High-voltage errorRed
System errorRed
Memory errorRed
Print head hotAmber
Black mark/label gaps detec-
tion error
Wait for Macro ExecutionAmber
Notes:
*1: Buzzer sounds when MSW5-1 (buzzer setting) is set to ON.
*2: The buzzer can be set to sound or not sound with MSW10-5 (buzzer event).
*3: Indicated when a cover is opened during standby.
*4: Indicated when a cover is opened during standby.
Red
No*2
Yes
No
No
No
No
No
Yes
No
69
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4.6 Paper Jams
Take care to avoid obstruction of the paper outlet and paper jamming around the outlet
during printing.
If paper cannot get out of the printer, it can roll up on the platen inside the printer and
cause an error.
If the paper wraps around the platen, open the paper cover and carefully pull the paper
out.
4.7 Precautions for Performing Printing for Which
Printing Speed Changes
When printing for which the printing speed changes is performed, white lines may be
printed or paper may not be fed depending on the printing conditions. To prevent these
problems, change the following memory switch settings.
1. Enable MSW2-3 (buffering).
2. Increase the baud rate of MSW7-1 (serial baud rate).
3. Change MSW10-2 (print speed) to a lower level.
CAUTION
Depending on the serial interface transmission speed, ambient temperature, print data duty, and
other factors, changing the above settings may not eliminate the problems.
70
——
5. OTHER
151.3
5.1 External Views and Dimensions
Standard model
(Unit: mm)
170216.2
——
71
Standard AC adapter-equipped model
193.3
170216.2
72
——
Optional interface-equipped model
151.3
Protrusion amount at back of optional interface (P)
Serial RS-232C: 1.5 mm
Ethernet, Ethernet USB host, and wireless LAN: 20 mm
Bluetooth and Bluetooth + USB host: 19 mm
170216.2P
——
73
5.2 Printing Paper
102 or less
Paper width 112
+0
Paper width 82.5
+0
Paper width 80
+0
Use the paper shown in the following table or paper of the same quality.
Paper typeProduct name
Recommended
thermal roll paper
Recommended thermal label roll paper
Thermal roll paper
Max. printing width 104
Printing surface
d
D
Nippon Paper TF50KS-E
Oji Paper PD150R, PD160R
Mitsubishi Paper Mills P220AE-1
Nippon Paper HD75
Ricoh 150LA-1P-ST
-1
44
65-150 µm
Max. printing width 82.5
-1
Max. printing width 72
(Unit: mm)
-1
44
Paper thickness (μm)65 to 8585 to 150
Core inner diameter d (mm)ø12 to ø25.4ø25.4
Core outer diameter D (mm)ø18 to ø32ø32
CAUTION
Use thermal paper that is wound as follows:
Not creased and ts tight to the core.
Not folded.
Not glued to the core.
Rolled with the printable side out.
74
——
Label media
A
E
F
G
K
C
B
D
Paper feeding
direction
Printable area
ML
Cut position
HI
J
(Unit: mm)
MarkItemDimensions
ALabel backing width58 to 112 0/-1
BLabel width54 to 108±0.5
CLeft edge of label2±0.5
DPrint width45 to 104
ETop margin2+2/-2
FPrint length21 to 296
GBottom margin2+2/-2
HCut position between labels2 or more
IGap between labels4 to 30
JLabel length25 to 300
KLabel pitch I+J
LLeft margin2±1
MRight margin2±1
——
75
CAUTION
Paper feeding
E
Make sure the cut position is between labels.
Cut the backing paper. Do not cut label paper (tack paper).
Always re-calibrate the paper sensor whenever you change the label backing paper type.
Do not use full-surface label media.
Rolled with the printable side out.
For roll paper end processing, do not glue the roll paper to the core.
Also, do not fold the end.
Black mark paper
direction
A
Cut position
B
C
D
Black mark
(Reverse side)
Printable area
F
G
(Unit: mm)
MarkItem
ALeft edge of black mark1566.5
BRight edge of black mark051.5
A-BBlack mark width15-
CBlack mark height417.8
DCut position in black markCenter in height direction ±2
ETop margin2+2/-2
FBlack mark pitch30 to 300
GBottom margin0±1
MinimumMaximum
Dimensions
76
——
CAUTION
The black mark PCS value should be at least 0.90.
Concerning the accuracy of feeding with black mark detection, allow for an error of ±2 mm
from the reference print position, or for a maximum error of -5% from the value set for the print
length.
The print area is as shown in the illustration above when black marks are being used.
Make sure to allow for adequate margins.
The printer will perform a page skip operation if the print data runs outside of the print area.
When pre-printing on black mark paper, print outside of the area detected by the black mark
sensor.
77
——
5.3 Manual Setting of Memory Switches
Memory switches are used to set various printer settings. Memory switches can be set
manually, or by utilities or commands. This section explains how to perform manual
settings.
For information on how to set the memory switches using commands, please refer to
the Command Reference.
Individual setting mode
Set the memory switches individually.
Do the settings while conrming the memory switch function and settings on the printout.
1. Load paper.
2. With the top cover open, turn on the printer power while pressing and holding the
FEED key.
3. Press the FEED button twice and close the paper cover.
The printer enters the mode for setting memory switches individually.
The printer prints “Memory SW (1)” and the current setting, 0 (off) or 1 (on).
(The current settings for memory switches 7 to 13 are not printed.)
Current memory switch
4. Press the FEED button.
Each press of the FEED button cycles through the list of memory switches in the following
sequence: “Memory SW (1)” > “Memory SW (2)” > ...“Memory SW (11)” or “Memory SW (13)”
> “Save To Memory” > “Memory SW (1)”.
Press the FEED button until the number for the memory switch you want to change is printed.
5. Press the FEED button for at least two seconds.
A setting for the memory switch is printed, through the cycle, each time the FEED button is
pressed for at least two seconds.
Press the FEED button for at least two seconds to cycle through the list until the function of
the memory switch you want to change is printed.
Memory switch function
Current setting
Current setting
——
78
6. Press the FEED button.
A setting is printed each time the FEED button is pressed in order through the cycle.
When the current settings are printed, the COVER LED lights.
Press the FEED button until the setting you want is printed.
7. Press the FEED button for at least two seconds.
The selected settings are set.
The next memory switch function and settings are printed.
8. Repeat steps 5 to 7 to change different functions for the current memory switch number.
9. Open the paper cover and close it.
The changed memory switch settings are printed.
10. Repeat steps 4 to 9 to change functions for a different memory switch number.
11. Press the FEED button until “Save To Memory” is printed.
12. Press the FEED button for at least two seconds.
The changed memory switch settings are saved and a list of them is printed.
The printer exits individual setting mode when printing is nished.
Memory switch initialization
Set all the memory switches to the factory settings.
1. Do steps 1 through 3 of the procedure to enter individual setting mode.
2. Press the FEED button until “Save To Memory” is printed.
3. Open the paper cover.
4. Press the FEED button for at least two seconds.
All memory switches change to the factory settings.
5. Close the paper cover.
79
——
The function of each memory switch is shown in the following table. (Shaded values
are factory settings.)
MSW10-2Print SpeedLevel 9Level 5, Level 6, Level 7, Level 8, Level 9
MSW10-4Old CommandInvalidInvalid, CBM1, CBM2
MSW10-5Buzzer EventNot By C.
Open
MSW10-6Buzzer SoundTone 2Tone 1, Tone 2, Tone 3, Tone 4
MSW13-1Security/TargetLow/AllLow/All, Mid/All, Mid/Paired only, Hi/All, Hi/Paired only
MSW13-5BT Device ScanDiscoverable No Response, Discoverable
MSW13-6Auto ReconnectValidValid | Invalid, Valid
*1: These settings are enabled only when MSW4-4 is set to black mark paper / label paper.
*2: If MSW2-2 is disabled, the cut action is not performed regardless of the setting of MSW4-3.
*3: When black mark paper / label paper is used (MSW4-4 is ON), the media is fully cut regardless of the setting
of MSW4-8. Furthermore, if the length of the label to be used is 37 mm or less, feeding and cutting is
performed when the power turns on even if MSW4-2 is OFF.
110 %, 115 %, 120 %, 125 %, 130 %, 135 %, 140 %
All Event/Error, Not by C.Open, Not by C.Open/PE
82
——
5.4 Selecting and Setting the Cut Action
Use the following procedure to select and set the cut action for when a cut command is
received.
Changing between forced partial and forced full is possible only with this procedure.
Changing between cutting as commanded and forced partial (forced full) is possible
also with memory switch MSW4-8.
1. Switch to the cut action selection mode.
1. Load the media and open the top cover.
Turn on the power switch of the printer while pressing the FEED key.
The buzzer sounds and the status LED ashes in green at this time.
2. Press the FEED key once.
When you close the top cover, the buzzer sounds once for a short time, and the printer
switches to the cut action selection mode.
2. Select the cut action.
Press the FEED key to select the cut action.
The cut action types are shown in the following table. The cut action can be checked from the
status LED.
Cut actionStatus LED
Cutting as commandedGreenDisabled
Press the FEED key ↓
Partial cut onlyAmberEnabled (forced partial)
Press the FEED key ↓
Full cut onlyRedEnabled (forced full)
Press the FEED key ↓
Returns to cutting as commanded (green)
Corresponding MSW4-8
selection option
3. Set the selected cut action.
Open and then close the top cover to save the selected cut action and end the cut action
selection mode.
When the mode ends, the printer restarts automatically.
CAUTION
When using thermal label roll paper or using thermal roll paper with a thickness of 85 μm or
more, set the cut action to forced full.
——
83
FRANÇAIS
84
——
PRÉCAUTIONS GÉNÉRALES
Veillez à lire le présent mode d’emploi avant d’utiliser ce produit. Après l’avoir lu,
conservez-le dans un endroit sûr et facilement accessible pour toute référence
ultérieure.
Les informations contenues dans le présent mode d’emploi sont sujettes à mo-
dication sans préavis.
La reproduction ou le transfert d’une partie ou de la totalité de ce document, par
quelque moyen que ce soit, sans l’autorisation de Citizen Systems, est interdit.
Notez que Citizen Systems ne peut être tenu responsable des conséquences du
fonctionnement, quelles que soient les omissions, erreurs ou fautes d’impression présentes dans ce mode d’emploi.
Citizen Systems n’est en aucun cas responsable de tout problème causé par
l’utilisation d’options ou de produits consommables qui ne sont pas indiqués
dans ce mode d’emploi.
Sauf en cas de spécication contraire dans ce mode d’emploi, n’essayez pas
d’entretenir, de démonter ou de réparer ce produit.
Citizen Systems n’est en aucun cas responsable de tout dommage attribuable
à une opération/manipulation incorrecte ou à un environnement d’exploitation
inapproprié qui ne sont pas indiqués dans ce mode d’emploi.
Les données sont prévues fondamentalement pour un usage provisoire et ne
sont pas stockées pendant une longue période ou de manière permanente.
Notez que Citizen Systems ne peut être tenu responsable des dommages ou
pertes de prots résultant de pertes de données occasionnées par des accidents, des réparations, des tests ou autres.
Si vous trouvez des omissions ou des erreurs ou si vous avez des questions,
S’il manque des pages ou si des pages sont inversées, contactez votre reven-
deur Citizen Systems pour remplacer le mode d’emploi.
Les accessoires électroniques portant la mention « Made for iPod », « Made for
iPhone » et « Made for iPad » ont été conçus pour fonctionner respectivement avec un
iPod, un iPhone ou un iPad et sont certiés conformes aux exigences d’Apple par le
fabricant. Apple n’est pas responsable pour le fonctionnement de cet appareil ou de sa
compatibilité avec les normes réglementaires et de sécurité.
Veuillez noter que l’emploi de cet accessoire avec un iPod, iPhone ou iPad peut affec-
ter les performances sans l.
——
85
iPad, iPhone et iPod touch sont des marques commerciales d’Apple Inc., déposées
aux États-Unis et dans d’autres pays. iPad Air et iPad mini sont des marques commerciales d’Apple Inc.
EPSON et ESC/POS sont des marques déposées de Seiko Epson Corporation.
QR Code est une marque déposée de DENSO WAVE INCORPORATED.
Ethernet est une marque déposée de Fuji Xerox Corporation.
®
Bluetooth
est une marque commerciale déposée de Bluetooth-SIG Inc.
CITIZEN est une marque enregistrée de Citizen Watch Co. Ltd.
Toutes les autres marques de commerce appartiennent à leurs propriétaires res-
pectifs.
Citizen Systems utilise ces marques de commerce conformément à la licence des
PRÉCAUTIONS DE SÉCURITÉ... À RESPECTER RIGOUREUSEMENT
Veuillez lire attentivement ces PRÉCAUTIONS DE SÉCURITÉ avant d’utiliser l’appareil pour la première fois. Une manipulation incorrecte peut entraîner des accidents
(tels qu’un incendie, un choc électrique ou des blessures).
An d’éviter tout risque de blessures aux opérateurs ou à des tiers ou de dommages
matériels, des symboles d’avertissement spéciaux sont utilisés dans le Mode d’emploi
pour indiquer les points importants à respecter rigoureusement.
Après avoir lu ce mode d’emploi, conservez-le dans un endroit sûr et facilement
accessible pour toute référence ultérieure.
Certaines des descriptions contenues dans ce mode d’emploi peuvent ne pas
s’appliquer à certains modèles d’imprimantes.
Ce qui suit indique le degré de danger et de dommage encouru si l’imprimante n’est
pas utilisée correctement, sans tenir compte des instructions indiquées par les symboles d’avertissement. Veillez à lire attentivement ces informations.
AVERTISSEMENT
Le non-respect des précautions indiquées par ce symbole peut provoquer des blessures
mortelles ou graves.
ATTENTION
Le non-respect des précautions indiquées par ce symbole peut provoquer des blessures ou
des dommages matériels.
Ce symbole sert à attirer votre attention sur des points importants.
Ce symbole sert à vous avertir d’un risque de choc électrique ou de dommage électrostatique.
Ce symbole indique la nécessité de débrancher l’imprimante de la prise murale.
Ce symbole indique que l’alimentation électrique doit être mise à la terre.
Ce symbole est utilisé pour indiquer des informations utiles, telles que des procédures, des instructions ou d’autres informations similaires.
Ce symbole sert à indiquer des actions interdites.
——
87
PRÉCAUTIONS RELATIVES À L’INSTALLA-
TION DE L’IMPRIMANTE
AVERTISSEMENT
N’utilisez pas et ne rangez pas cet appareil dans un endroit où il sera exposé
à :
* des ammes ou de l’air humide.
* la lumière directe du soleil.
* de l’air chaud ou des radiations d’un appareil de chauffage.
* de l’air salin ou des gaz corrosifs.
* une atmosphère mal ventilée.
* des réactions chimiques en laboratoire.
* de l’huile, des particules d’acier ou de la poussière dans l’air.
* de l’électricité statique ou des champs magnétiques puissants.
De tels endroits présentent un risque de dommages à l’imprimante, ainsi
que de panne de l’appareil, de surchauffe, d’émission de fumée, d’incendie
ou de choc électrique.
De plus, il faut toujours éviter ces endroits car ils peuvent entraîner un
incendie ou des chocs électriques.
Ne laissez pas tomber de corps étrangers et ne renversez pas de liquide
dans l’imprimante. Ne placez aucun objet sur l’imprimante.
Ne faites pas tomber d’objets métalliques, tels que des trombones, des
épingles ou des vis, dans l’imprimante.
Ne placez pas de vase, de pot de eurs ou d’objets contenant de l’eau sur
l’imprimante.
Ne renversez pas de café, de boissons gazeuses ou tout autre liquide dans
l’imprimante.
Ne vaporisez pas d’insecticide ou tout autre produit chimique liquide sur
l’imprimante.
Si un objet métallique tombe accidentellement dans l’imprimante, il existe
un risque de panne de l’imprimante, d’incendie ou de choc électrique.
Dans ce cas, mettez immédiatement l’imprimante hors tension, débranchez-la de la prise d’alimentation et contactez votre revendeur local Citizen
Systems.
Ne manipulez pas l’imprimante de la manière suivante :
Ne soumettez pas l’imprimante à de forts impacts ou à des secousses violentes
(ne marchez pas sur l’imprimante, ne la faites pas tomber, ne la heurtez pas,
etc.).
Ne tentez pas de démonter ou de modier l’imprimante.
De telles actions présentent un risque de dommages à l’imprimante, ainsi
que de panne de l’appareil, de surchauffe, d’émission de fumée, d’incendie
ou de choc électrique.
De plus, il faut toujours éviter de réaliser ces actions car elles peuvent
entraîner un incendie ou des chocs électriques.
88
——
Cet appareil ne convient pas à une utilisation dans des endroits où des
enfants sont susceptibles d’être présents. Installez, rangez et utilisez l’appareil hors de la portée des enfants.
Les appareils électriques risquent de provoquer des blessures ou des acci-
dents inattendus s’ils sont manipulés ou utilisés de manière incorrecte.
Laissez le cordon d’alimentation et les câbles de signaux hors de la por-
tée des enfants. En outre, les enfants ne doivent pas pouvoir accéder aux
pièces internes de l’imprimante.
Le sac en plastique dans lequel l’imprimante est emballée doit être mis au
rebut correctement et conservé hors de la portée des enfants. Une suffocation peut se produire si le sac est mis sur la tête.
ATTENTION
N’utilisez pas l’imprimante dans les conditions suivantes.
Évitez les emplacements soumis à des vibrations ou à une certaine instabilité.
Évitez les emplacements où l’imprimante n’est pas de niveau.
L’imprimante pourrait tomber et entraîner des blessures.
La qualité de l’impression peut se détériorer.
N’obstruez pas les orices d’aération de l’imprimante.
Ne placez rien sur l’imprimante.
Ne couvrez pas et n’enroulez pas l’imprimante dans des vêtements ou des cou-
vertures.
De la chaleur pourrait s’accumuler et déformer le boîtier ou déclencher un
incendie.
Évitez d’utiliser l’imprimante à proximité d’une radio ou d’un téléviseur ou de
l’alimenter à partir de la même prise électrique que ces appareils.
Éviter d’utiliser l’imprimante connectée ensemble avec un câble ou un cordon qui
ne présente aucune protection contre les parasites.
(Pour les interconnexions, utilisez des câbles blindés ou torsadés et des noyaux
en ferrite, ou d’autres dispositifs anti-bruit.)
Évitez d’utiliser l’imprimante avec un appareil produisant une source de bruit
importante.
L’imprimante peut avoir un effet négatif sur les transmissions radio ou
télévisées. Dans certains cas également, les appareils électriques proches
peuvent avoir un effet négatif sur l’imprimante et causer des erreurs de
données ou des pannes.
Installée dans un sens autre que ceux indiqués.
Un dysfonctionnement, une panne ou un choc électrique peut se produire.
89
——
Reliez l’imprimante à la terre.
Les fuites électriques peuvent entraîner des décharges électriques.
Ne connectez pas la terre de l’imprimante aux éléments suivants :
Une explosion de gaz peut se produire.
* Tuyaux de gaz
* Terre d’une ligne téléphonique
* Paratonnerre
En cas de foudre, une surtension de courant importante peut provoquer un
incendie ou un choc électrique.
* Conduites d’eau
Les conduites d’eau en plastique ne doivent pas être utilisées pour la mise à la
terre. (Celles approuvées par le Département des Eaux peuvent être utilisées.)
Avant de connecter le l de terre à l’imprimante ou de le déconnecter de
l’imprimante, débranchez-le toujours de la prise électrique.
90
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PRÉCAUTIONS DE MANIPULATION DE L’IMPRIMANTE
AVERTISSEMENT
Observez les précautions suivantes pour l’alimentation électrique et le cordon d’alimentation :
Ne branchez pas et ne débranchez pas le cordon d’alimentation avec les mains
mouillées.
Utilisez l’imprimante uniquement avec la tension d’alimentation et la fréquence
spéciées.
Utilisez uniquement l’adaptateur secteur spécié avec l’imprimante.
Utilisez uniquement le cordon d’alimentation fourni avec l’imprimante et n’utilisez
jamais le cordon d’alimentation fourni avec un autre appareil.
Vériez si la prise sur laquelle l’imprimante est alimentée a une capacité suf-
sante.
N’alimentez pas l’imprimante à partir d’un bloc multiprise ou d’une che multi-
prise servant déjà à d’autres appareils.
Ne branchez pas le cordon d’alimentation dans une prise électrique comportant
de la poussière ou des débris.
N’utilisez pas un cordon d’alimentation déformé ou endommagé.
Ne déplacez pas l’imprimante lorsqu’elle est sous tension.
Toute manipulation incorrecte peut entraîner une panne de l’imprimante,
une émission de fumée, un incendie ou un choc électrique.
Le cordon d’alimentation risque de surchauffer ou de prendre feu, ou le
disjoncteur risque de se déclencher en raison d’une surchauffe.
Ne posez aucun objet sur le cordon d’alimentation. Ne placez pas l’imprimante à
un emplacement où le cordon d’alimentation risque d’être piétiné.
Ne pliez pas, ne tordez pas et ne tirez pas excessivement sur le cordon d’ali-
mentation. Ne transportez pas non plus le produit dans de telles conditions.
Ne tentez pas de modier inutilement le cordon d’alimentation.
Ne placez pas le cordon d’alimentation à proximité d’un appareil de chauffage.
Le non-respect de ces avertissements peut provoquer la rupture des ls ou
de l’isolation, ce qui peut entraîner une fuite électrique, un choc électrique
ou une panne de l’imprimante.
En cas d’endommagement du cordon d’alimentation, veuillez contacter
votre revendeur Citizen Systems.
Ne laissez rien autour de la prise électrique.
Alimentez l’imprimante à partir d’une prise électrique pratique et facile d’accès
en cas d’urgence.
Retirez la che de manière à arrêter immédiatement l’imprimante en cas
d’urgence.
Introduisez à fond la che d’alimentation dans la prise.
Si vous ne comptez pas utiliser l’imprimante pendant une période prolongée,
débranchez-la de la prise électrique.
Tenez la che et la prise quand vous effectuez le branchement ou le débranche-
ment du cordon d’alimentation ou du câble de signal après avoir éteint l’imprimante et l’appareil qui lui est connecté.
91
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ATTENTION
L’étiquette d’avertissement est apposée à l’emplacement indiqué sur l’illustration suivante. Lisez attentivement les précautions de manipulation avant d’utiliser l’imprimante.
Ces étiquettes indiquent le risque de
brûlures en cas de contact avec la tête
qui devient chaude et le risque de
coupures au niveau des mains en cas
de contact avec le système de découpe
automatique lors de l’ouverture du
capot papier.
Ne transportez pas cette imprimante avec un rouleau de papier à l’intérieur.
Une panne de l’imprimante ou des dommages peuvent survenir.
Pour éviter tout risque de dysfonctionnement ou de panne, respectez les
instructions suivantes :
N’ouvrez pas le capot papier pendant l’impression.
Évitez de faire fonctionner l’imprimante sans rouleau de papier correctement
chargé.
Évitez d’utiliser du papier non conforme aux spécications.
Cela risque d’entraîner une qualité d’impression médiocre.
Évitez d’utiliser des morceaux de papier déchirés ou du papier collé avec du
ruban adhésif en plastique.
Évitez de tirer à la main avec force sur du papier déjà chargé.
Évitez d’utiliser un objet pointu pour appuyer sur les touches du panneau.
Veillez à insérer fermement les ches de câble dans leur douille de
connexion.
Une connexion croisée risque d’endommager les composants électro-
niques internes de l’imprimante ou le matériel du système hôte.
Utilisez l’imprimante uniquement avec des dispositifs ayant les spécications indiquées pour le solénoïde du connecteur de l’ouverture du tiroir-caisse.
Le non-respect de cette précaution risque de provoquer un dysfonctionne-
ment ou une panne.
——
92
Pour éviter tout risque de blessures et l’aggravation des dommages à l’imprimante, respectez les instructions suivantes :
Ne touchez pas à la surface d’impression de la tête thermique.
Ne touchez pas les pièces mobiles (système de découpe du papier, engrenages,
pièces électriques actives, par exemple) lors du fonctionnement de l’imprimante.
En cas d’anomalie, ne tentez pas de réparer l’imprimante. Conez-la au service
de Citizen Systems pour la réparation.
Veillez à ne pas vous coincer les mains ou les doigts dans les capots.
Faites attention aux bords tranchants de l’imprimante. Ils risquent de vous bles-
ser ou de provoquer des dommages matériels.
Cela pourrait entraîner un choc électrique, des brûlures ou des blessures.
Si l’imprimante émet de la fumée, une odeur étrange ou un
bruit anormal lors de l’impression, quittez immédiatement la
session d’impression en cours et débranchez l’imprimante de la
prise électrique.
ENTRETIEN JOURNALIER
Observez les précautions suivantes pour l’entretien quotidien.
Lors du nettoyage de l’imprimante, mettez-la toujours hors tension et débran-
chez-la de la prise électrique.
Utilisez un chiffon doux et sec pour nettoyer la surface du boîtier de l’imprimante.
Pour les taches tenaces, utilisez un chiffon doux légèrement imbibé d’eau.
N’utilisez jamais de solvants de nettoyage organiques, tels que de l’alcool, du
diluant, du trichloréthylène, du benzène ou de la cétone. N’utilisez jamais de
chiffon de nettoyage imprégné d’un produit chimique.
Pour enlever la poussière de papier, utilisez une brosse souple.
ATTENTION
La tête thermique conserve une température dangereusement élevée immédiatement après l’impression.
Laissez-la refroidir avant de démarrer les travaux d’entretien.
5.3 Réglage manuel des commutateurs de mémoire ............................ 159
5.4 Sélection et réglage de l'opération de découpe ..............................164
95
——
1. PRÉSENTATION GÉNÉRALE
Ce produit est une imprimante thermique par ligne qui peut imprimer sur des supports
mesurant jusqu’à 4 pouces en largeur.
Elle peut imprimer instantanément des étiquettes, des tickets et des reçus présentant un grand nombre de données qui ne rentreraient pas sur un reçu d’une largeur
normale.
Cette imprimante présente de nombreuses fonctionnalités qui lui permettent d’être
utilisée dans un grand nombre d’applications.
1.1 Fonctionnalités
Impression à grande vitesse jusqu’à 200 mm/s possible
Design élégant
Support pour support d'impression mesurant jusqu’à 112 mm en largeur
Support pour papier pour étiquettes et papier marque noire
Équipée d’un système de découpe haute vitesse
Interface USB incluse de série
Avec un port d’alimentation électrique USB de série
Carte d’interface interchangeable
Interface du tiroir-caisse intégrée
Fonction de mise hors tension par connexion USB disponible
Fonction d’économie de papier disponible
Fonction d’économie d’énergie certiée ENERGY STAR
Fonction d’impression Web/XML incluse (modèle LAN câblé ou LAN sans l)
Fonction d’hôte USB pouvant contrôler les appareils périphériques incluse (modèle
d’hôte LAN câblé ou USB Bluetooth)
Prise en charge des troisième et quatrième niveaux des jeux de caractères kanji de
JIS X0213
Prise en charge des jeux de caractères chinois simpliés et traditionnels et du jeu
de caractères hangul
Prise en charge d’UTF-8 à l’aide de commandes
Diverses personnalisations possibles à l’aide des commutateurs de mémoire
Enregistrement des caractères et logos dénis par l’utilisateur dans la mémoire de
l’utilisateur possible
Support pour codes à barres et codes à barres 2D, y compris GS1-DataBar
Appui à la communication Apple MFi certié Bluetooth (modèle Bluetooth)
96
——
1.2 Déballage
Assurez-vous que les éléments suivants sont fournis avec l’imprimante.
NOM
Imprimante1
Adaptateur secteur *11
Cordon d’alimentation secteur1
Axe de support d'impression *21
Collier pour câble USB1
Rouleau de papier échantillon1 rouleau
Guide de démarrage rapide2
QUANTI-
TÉ
ILLUSTRATION
*1 : Modèle standard uniquement
*2 : À utiliser avec du papier pour étiquettes et du papier pour tickets présentant un
noyau large.
——
97
1.3 Classication des modèles
CT - S4500 A RS E - BK
12354
Les numéros de modèle indiquent les fonctionnalités des imprimantes en fonction du
système suivant.
1. Nom du modèle
2. Boîtier de rangement pour adaptateur secteur
A: Aucun
S: Oui
3. Interface
RS: Série RS-232C+USB
ET: Ethernet+USB
HET: Ethernet (fonction d’hôte USB) + USB
BT: Bluetooth+USB
HBT: Bluetooth (fonction d’hôte USB) + USB
WF: LAN sans l+Ethernet+USB
NN: USB
4. Marché
U: Amérique du Nord
E: Europe
I: Inde
5. Couleur du boîtier
WH: Blanc pur
BK: Noir
Contactez-nous au préalable pour des combinaisons spéciales, car certaines peuvent
ne pas être disponibles.
98
——
1.4 Spécications de base
RubriqueSpécications
ModèleCT-S4500
Méthode d’impres-
sion
Largeurs d’impres-
sion
Densité de points8 × 8 points/mm (203 ppp)
Vitesse d’impression 200 mm/s (vitesse maximale, niveau de densité d’impression de 100 %, 1600 lignes de
Nombre de colonnes
d’impression *1
Taille des caractères *2
Type de caractèreCaractères alphanumériques, caractères internationaux, PC437/850/852/857/858/
Mémoire utilisateur384 Ko (capable de stocker les caractères et les logos dénis par l’utilisateur)
Types de code à
barres
Interligne4,25 mm (1/6 pouce) (variable par commande)
PapierPapier rouleau : 112 mm × maximum Ø102 mm
InterfaceSérie (RS-232C standard), USB, Bluetooth+USB, LAN, LAN sans l+LAN, LAN (fonc-
Ethernet100BASE-TX/10BASE-T
LAN sans lIEEE802.11n, IEEE802.11a, IEEE802.11g, IEEE802.11b
BluetoothVersion : Bluetooth 3.0 + EDR
Port d’alimentation
électrique USB
Arrêt du tiroir-caisse Prend en charge 2 tiroirs-caisses
Tampon d’entrée4 K octets/45 octets
ConsommationEnviron 65 W (pour une impression normale), environ 1,5 W (en veille)
Adaptateur secteurEntrée nominale : 100 à 240 V CA, 50/60 Hz, 150 VA
Méthode d’impression matricielle thermique par ligne
Epaisseur du papier : 65-85 μm (25,4 mm ≥ diamètre intérieur du noyau ≥
12 mm/32 mm ≥ diamètre extérieur du noyau ≥ 18 mm)
85-150 μm (diamètre du noyau : intérieur 25,4 mm/extérieur 32 mm)
Papier pour étiquettes : 150 μm maximum (diamètre du noyau : intérieur 25,4 mm/extérieur 32 mm)
tion d’hôte USB) (port USB 2)), Bluetooth (fonction d’hôte USB) (port USB 2))
Prol : SPP (Serial Port Protocol, Prol de port série), iAP (iPod Accessory Protocol,
Protocole d’accessoires iPod)
Classe de puissance : Classe 2
2,1 A maximum
Sortie nominale : 24 V CC, 2,5 A
Nombre maxi-
mum de carac-
tères (colonnes)
/ 80 mm
Nombre maxi-
mum de carac-
tères (colonnes)
/ 58 mm
Conguration
des points
(points)
99
——
RubriqueSpécications
PoidsModèle standard : Environ 2,5 kg
Dimensions externes
Température et
humidité de fonctionnement
Température et humidité de stockage
Durée de vie de la
tête d’impression *3
Durée de vie du
système de découpe
automatique *3
Normes de sécurité *4
Modèle avec adaptateur secteur rangé : Environ 3,2 kg
Modèle standard : 170 (L) × 151,3 (H) × 216,2 (P) mm
Modèle avec adaptateur secteur rangé : 170 (L) × 193,3 (H) × 216,2 (P) mm
5 à 40 °C,
10 à 90 % HR (sans condensation) (65 μm ≤ épaisseur du papier ≤ 85 μm)
10 à 80 % HR (sans condensation) (85 μm ≤ épaisseur du papier ≤ 150 μm)
De -20 à 60°C, 10 à 85 % d’humidité relative (sans condensation)
Rouleau de papier thermique : 100 km, 200 millions d’impulsions
Rouleau de papier thermique pour étiquettes : 50 km, 100 millions d’impulsions
Rouleau de papier thermique : 1 million de découpes
Rouleau de papier thermique pour étiquettes : 200 000 découpes
UL, C-UL, FCC Classe A, marquage CE
Remarques :
*1 : Le nombre de colonnes imprimables est sélectionné avec le commutateur de
mémoire.
Le nombre de colonnes noté dans ce tableau se rapporte à des modèles typiques.
Le nombre de colonnes varie en fonction des spécications.
*2 : Les caractères apparaissent plus petits parce que les dimensions comprennent
une zone blanche autour de chaque caractère.
*3 : Selon nos conditions de test
*4 : Cette norme s’applique lors de l’utilisation de notre adaptateur secteur.
100
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