Citizen CT-S300 User Manual 2

LINE THERMAL PRINTER

MODEL CT-S300

User’s Manual

Declaration of Conformity

This printer conforms to the following Standards:

Low Voltage Directive 73/23/EEC, 93/68/EEC and the EMC Directive 89/336/EEC,
92/31/EEC, 93/68/EEC.

LVD : EN60950

EMC : EN55022 Class A

EN61000-3-2
EN61000-3-3
EN55024

This declaration is applied only for 230V model.

CITIZEN is registered trade mark of CITIZEN WATCH CO., LTD., Japan

CITIZEN es una marca registrada de CITIZEN WATCH CO., LTD., Japón

EPSON is the trademark of Seiko Epson Corporation

IMPORTANT: This equipment generates, uses, and can radiate radio frequency energy
and if not installed and used in accordance with the instruction manual, may cause
interference to radio communications. It has been tested and found to comply with
the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC
Rules, which are designed to provide reasonable protection against such interference
when operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct
the interference.

CAUTION: Use shielded cable for this equipment.

Sicherheitshinweis

Die Steckdose zum Anschluß dieses Druckers muß nahe dem Gerät angebracht und
leicht zugänglich sein.

For Uses in Canada

This digital apparatus does not exceed the class A limits for radio noise emissions
from digital apparatus, as set out in the radio interference regulations of the Canadian
department of communications.

Pour L’utilisateurs Canadiens

Cet appareil numérique ne dépasse pas les limites de carégorie a pour les émissions
de bruit radio émanant d’appareils numériques, tel que prévu dans les réglements
sur l’interférence radio du départment Canadien des communications.

GENERAL PRECAUTIONS

● Before using this product, be sure to read through this manual. After having read
this manual, keep it in a safe, readily accessible place for future reference.

● The information contained herein is subject to change without prior notice.

● Reproduction or transfer of part or all of this document in any means is prohibited

without permission from CITIZEN SYSTEMS.

● Note that CITIZEN SYSTEMS is not responsible for any operation results regardless
of missing, error, or misprinting in this manual.

● Note that CITIZEN SYSTEMS is not responsible for any trouble caused as a result
of using options or consumables that are not specified in this manual.

● Except explained elsewhere in this manual, do not attempt to service, disassemble,
or repair this product.

● Note that CITIZEN SYSTEMS is not responsible for any damage attributable to
incorrect operation/handling or improper operating environments that are not
specified in this manual.

● Data are basically for temporary use, not stored for a long period or permanently.
Please note that CITIZEN SYSTEMS is not responsible for damage or lost profit
resulting from the loss of data caused by accidents, repairs, tests or other
occurrence.

● If you find loss of information, error, or uncertain matter, please contact your
CITIZEN SYSTEMS dealer.

● If you find any disordered or missing page(s), contact your CITIZEN SYSTEMS
dealer for replacement.

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SAFETY PRECAUTIONS ... WHICH SHOULD BE STRICTLY OBSERVED

Before using this product for the first time, carefully read these SAFETY PRECAUTIONS.
Incorrect operation may result in unexpected accidents (fire, shock, or injury).

● After having read this Manual, keep it in a safe, readily accessible place for future
reference.

● Some of the descriptions contained in this manual may not be relevant to some printer
models.

In order to prevent injury hazard to operators, third parties or damage to property, special
warning symbols are used in this user’s manual to indicate important items to be strictly
observed.

The following describes the degree of hazard and damage that could occur if the printer
is improperly operated by ignoring the instructions indicated by the warning symbols.

WARNING

Neglecting precautions indicated by this symbol may result in fatal or serious injury.

CAUTION

Neglecting precautions indicated by this symbol may result in injury or damage to
properties.

This symbol is used to alert your attention to important items.

This symbol is used to alert you to the danger of electric shock or electrostatic
damage.

This symbol denotes a request to unplug the printer from the wall outlet.

This symbol is used to indicate the “information” on the use, or the like.

This symbol is used to indicate prohibited actions.

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PRECAUTIONS ON PRINTER INSTALLATION

WARNING

Do not use or store this product in a place where it will be exposed to:

● Flames or moist air

● Direct sunlight

● Hot airflow or radiation from a heating device

● Salty air or corrosive gases

● Ill-ventilated atmosphere

● Chemical reactions in a laboratory

● Airborne oil, steel particles, or dust

● Static electricity or strong magnetic field

• Neglecting these warnings may result in printer failure, overheating,

emission of smoke, fire, or electric shock.

Do not drop any foreign object nor spill liquid into the printer. Do not
place any object on the printer either.

● Do not drop any metallic object such as paper clip, pin or screw into

the printer.

● Do not place a flower vase, pot or cup containing water on the printer.

● Do not spill coffee, soft drinks or any other liquid into the printer.

● Do not spray insecticide or any other chemical liquid over the printer.

• A metallic foreign object, if accidentally dropped into the printer,

may cause printer failure, fire, or electric shock. Should it occur,
immediately turn the printer off, unplug it from the supply outlet,
and call your local CITIZEN SYSTEMS dealer.

Do not handle the printer in the following ways:

● Do not allow the printer to sustain strong impacts or hard jolts (e.g.,

trampling, dropping, striking with a hard edge).

● Never attempt to disassemble or modify the printer.

• Neglecting to handle properly may result in printer failure,

overheating, emission of smoke, fire, or electric shock.

Install, use, or store the printer out of the reach of children.

• Electric appliances could cause an unexpected injury or accident if

they are handled or used improperly.

• Keep the power cord and signal cables out of the reach of children.

Also children should not be allowed to gain access to any internal
part of the printer.

• The plastic bag the printer came in must be disposed of properly or

kept away from children. Wearing it over the head may lead to
suffocation.

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CAUTION

Place the printer on a flat, stable surface without vibration.

• Otherwise dropping may cause injury.

Do not use the printer under the following conditions.

● A state where the printer ventilation holes are blocked by a nearby
wall or something

● A state where any object is placed on the printer

● A state where the printer is covered or wrapped by a cloth or bed

clothing

• Be careful about internal heat buildup, which could cause fire and
deform the case.

● Avoid using the printer near a radio or TV set or from supplying it
from the same outlet as these appliances.

● Avoid using the printer interconnected with a cable or cord that has
no protection against noise. (For interconnections, use shielded or a
twisted pair of cables and ferrite cores, or other anti-noise devices.)

● Avoid using the printer with a device that is a strong source of noise.

• The printer may have an adverse effect on nearby radio or TV
transmissions. There may also be cases when nearby electrical
appliances adversely influence the printer, causing data errors or
malfunction.

Use the printer with its grounding post connected to a convenient
grounding facility.

• If leakage occurs electric shock may result.

Do not connect the printer’s grounding post onto any of the following
facilities.

● Utility gas piping

A gas explosion could result

● Telephone line ground

● Lightning rod

If lightning strikes a large surge of current may cause fire or shock.

● Utility water pipes

Plastic water pipes should not be used for grounding. (Those
approved by a Waterworks Department may be used.)

Before connecting or disconnecting the grounding lead to or from the
printer, always unplug it from supply outlet.

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PRECAUTIONS IN HANDLING THE PRINTER

WARNING

Please observe the following precautions for power source and power
cord:

● Do not plug or unplug the power cord with a wet hand.

● Use the printer only at the specified supply voltage and frequency.

● Use only the specified AC adapter with the printer.

● Check to make sure that the supply outlet from which the printer is

powered has a sufficient capacity.

● Do not supply the printer from a power strip or current tap shared
with other appliances.

● Do not plug the power cord into a supply outlet with dust or debris
left on its plug.

● Do not use a deformed or damaged power cord.

● Do not move the printer while the printer power is on.

• Neglecting to handle properly may result in printer failure, emission
of smoke, fire, or electric shock.

• An overload may cause the power cord to overheat or fire or the
circuit breaker to trip.

● Do not allow anything to rest on the power cord. Do not place the
printer where the power cord will be trampled on.

● Do not use or carry the printer with its power cord bent, twisted, or
pulled.

● Do not attempt to modify the power cord unnecessarily.

● Do not lay the power cord in the neighbor of a heating device.

• Neglecting these cautions may cause wires or insulation to break,
which could result in leakage, electric shock, or printer failure. If a
power cord sustains damage contact your CITIZEN SYSTEMS dealer.

● Do not leave things around the supply outlet.

● Supply power to the printer form a convenient wall outlet, readily

accessible in an emergency.

• The printer may not be immediately shut down in an emergency.

● Insert the power plug fully into the outlet.

● If the printer is not to be used for a long time, leave it disconnected

from its supply outlet.

● Hold the plug and connector when plugging or unplugging the power
cord or signal cable after turning off the printer and the appliance
connected to it.

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CAUTION

Caution label is attached on the position shown in the following figure. Carefully
read the precautions in handling before using the printer.

THIS LABEL INDICATES THE
RISK OF ANY INJURY DUE TO
“HIGH TEMPERATURE” OF
THE PRINT HEAD.

To prevent possible malfunction or failure observe the following.

● Avoid operating the printer without paper properly loaded.

● Avoid the use of paper not complying with specifications.

• May result in poor print quality.

● Avoid using torn pieces of paper or spliced with plastic adhesive
tapes.

● Avoid forcibly pulling already loaded paper by hand.

● Avoid wedging the paper in by the paper cover.

• May jam paper. To release, refer to “Removing Jammed Paper” in
this manual.

● Avoid using a sharp pointed device to operate panel keys.

Be sure to firmly insert the cable plug into its mating socket.

• A cross connection may damage the printer’s internal electronics or
the host system’s hardware.

Only use the printer with devices that have designated solenoid
specifications for the cash drawer interface connector.

• Neglecting this caution may result in malfunction or failure.

To prevent injury and printer failures from worsening, observe the
following:

● Do not touch the printing surface of the thermal head.

● Do not touch any of the moving parts (e.g., paper cutter, gears, active

electrical parts) while the printer is working.

● In case of trouble do not attempt to repair the printer. Ask CITIZEN
SYSTEMS service for repair.

● Be careful that the paper cover does not entrap your hands or fingers.

● Be careful with sharp edges on the printer. Don’t allow them to injure

you or damage property.

• May result in electric shock, burn, or injury.

• If the printer emits smoke, an odd smell, or unusual noise while

printing, immediately abort the current print session and unplug
the printer from the supply outlet.

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DAILY MAINTENANCE

Observe the following precautions for daily maintenance.

● When cleaning the printer, always turn it off and unplug it from the
supply outlet.

● Use a soft, dry cloth for cleaning the surface of the printer case.

● For severe stains, use a soft cloth slightly dampened with water.

● Never use organic cleaning solvent such as alcohol, paint thinner,

trichloroethylene, benzene, or ketone. Never use a chemically
processed cleaning cloth.

● To remove paper chips, use a soft brush.

● When transporting the printer, remove the roll paper form its paper

holder.

CAUTION

• The thermal head is at a dangerously high temperature immediately
after printing. Allow it to cool off before launching maintenance
work.

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