Thank you very much for purchasing Citizen’s compact direct thermal label & barcode printer Model CL-S521/
CL-S531 that oers high performance printing at 6 inches/4 inches per second on 4.1 inch media at very low
cost.
■■■
Main Features
<High-speed, high-quality printing>
This printer can be used for high-speed high-quality printing thanks to its thermal-transfer system
that uses a line thermal printhead together with its 32 bit RISC CPU and its ‘history control IC’.
<Easy operation>
• It is easy to change the printer’s settings on the operation panel, thanks to its unique and
simple VuePrint menu system.
• Its high-lift printhead and mechanism means that media can be loaded with ease and it is
constructed for easy thermal printhead cleaning, etc.
• Media width adjustment, media thickness adjustment, and media sensor adjustment can
all be made easily by the user using the colour-coded operator controls.
<Dual Programming Language>
This printer contains both the Datamax® and Zebra® emulations and will automatically
detect the language using the Cross-Emulation
<Interface>
An industry standard RS232 serial port and USB1.1 port are standard equipment, for quick
data transfer and printing.
■■■
TM
feature.
<Optional interface>
Additional connectivity is available with an optional internally-housed IEEE1284 parallel port,
an Ethernet interface and a wireless LAN print server.
<Optional auto-cutter / peeler unit>
Its auto-cutter and peeler unit are constructed so they can be replaced easily.
<Adjustable sensors>
The adjustable sensors that permit the adjustment of the positions of the media gap or the
black mark detection sensor in the media width direction are standard equipment that can
detect the position of special media.
<Installation>
The interface, power switch etc. are installed towards the back and the top cover opens and
closes vertically so that the sides of the printer are not restricted.
3
COMPLIANCE STATEMENT
FOR EUROPEAN USERS
CE marking shows conformity to the following criteria and provisions:
Low Voltage Directive (2006/95/EC, formerly 73/23/EEC)/EN60950-1
EMC Directive (2004/108/EC, formerly 89/336/EEC)/EN55022, EN55024, EN61000-3-2 &
EN61000-3-3
GS MARK STATEMENT
This product has been tested under EN ISO 7779 and has an acoustic level output no higher than
55db(A).
This device is not intended for use at a video workstation in compliance with Bildscharb V.
This device is not intended for use in the direct eld of view at visual display workplaces. To avoid
incommoding reections at visual display workplaces this device must not be placed in the direct
eld of view.
FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio
communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own expense.
* The model name printed on the CL-S521 rating label is JM30-M01.
The model name printed on the CL-S531 rating label is JM33-M01.
4
EMI COMPLIANCE STATEMENT
FOR CANADIAN USERS
This Class A digital apparatus complies with Canadian ICES-003.
This equipment generates and uses radio frequency energy and if not installed and used
properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference
to radio and television reception. This digital apparatus does not exceed the Class A limits for
radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the
Canadian Department of Communications. This equipment is designed to provide reasonable
protection against such interference in a residential installation. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Use shielded cables to connect this device to computers.
Any changes or modications not expressly approved by the grantee of this device
could void the user’s authority to operate the equipment.
ETAT DE CONFORMITE EMI A L’USAGE
DES UTILISATEURS CANADIENS
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Cet équipment produit et utilise l’énergie à radiofréquences et s’il n’est pas installé et utilisé
correctment, c’esst à dire en accord strict avec les instructions du fabricant, il risque de provoquer
des intérferences avec la réception de la radio et de la télévision.
Le présent appareil numérique n’émet pas de bruite radio électriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le
brouillage radioélectrique édicté par le ministère des Communications du Canada.
Cet équipment est conçu pour fournir une protection satisfaisante contre de telles interférences
dans une installation résidentielle. Cependant, il n’y a pas de garantie contre les interférences
avec les réceptions radio ou télévision, provoquées par la mise en et hors circuit de l’équipment;
aussi, il est demandé a l’utilisateur d’essayer de corriger l’interférence par l’une ou plus des
mesures suivantes:
• Réorienter l’antenne de réception.
• Installer l’ordinateur autre part, par égard pour le récepteur.
• Brancher l’ordinateur dans une prise de courant diérente de façon à ce que l’ordinateur et le
récepteur soient branchés sur des circuits diérents.
5
IMPORTANT SAFETY INSTRUCTIONS
• Read all of these instructions and save them for later reference.
• Follow all warnings and instructions marked on the product.
• Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a
damp cloth for cleaning.
• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. The product may fall, causing serious
damage to the product.
• Slots and openings on the cabinet and the back or bottom are provided for ventilation.
To ensure reliable operation of the product and to protect it from overheating, do not block or cover these
openings. The openings should never be blocked by placing the product on a bed, sofa, rug or other
similar surface. This product should never be placed near or over a radiator or heat register. This product
should not be placed in a built-in installation unless proper ventilation is provided.
• This product should be operated from the type of power source indicated on the marking label.
If you are not sure of the type of power available, consult your dealer or local power company.
• This product is equipped with a three-pronged plug, a plug having a third (grounding) pin. This plug will
only t into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into
the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the
grounding-type plug.
• Do not allow anything to rest on the power cord. Do not locate this product where the cord will be walked
on.
• If an extension cord is used with this product, make sure that the total of the ampere ratings on the
products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make
sure that the total of all products plugged into the wall outlet does not exceed 15 amperes for 120V outlet
and 7.5 amperes for 220V-240V outlet.
• Never push objects of any kind into this product through cabinet slots as they may touch dangerous
voltage points or short out parts that could result in a risk of re or electric shock. Never spill liquid of any
kind on the product.
• Except as explained elsewhere in this manual, don't attempt to service this product yourself. Opening and
removing those covers that are marked "Do Not Remove" may expose you to dangerous voltage points or
other risks. Refer all servicing on those compartments to service personnel.
• The mains plug on this equipment must be used to disconnect mains power. Please ensure that the socket
outlet is installed near the equipment and shall be easily accessible.
• Unplug this product from the wall outlet and refer servicing to qualified service personnel under the
following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when the operating instructions are followed. Adjust only
those controls that are covered by the operating instructions since improper adjustment of other
controls may result in damage and will often require extensive work by a qualied technician to restore
the product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance, indicating a need for service.
6
NOTICE
• Before use, be sure to read this manual. And keep it handy for reference when needed.
• The contents of this manual may change without prior notice.
• Reproduction, transfer, or transmission of the contents of this manual without prior consent is strictly
prohibited.
• We are not liable for any damage resulting from the use of the information contained herein, regardless of
errors, omissions, or misprints.
• We are not liable for any problems resulting from the use of optional products and consumable supplies
other than the designated products contained herein.
• Do not handle, disassemble or repair the parts other than those specied in this manual.
• We are not liable for any damage caused by user's erroneous use of the printer and inadequate
environment.
• Data residing in the printer is temporary. Therefore, all data will be lost if power is lost. We are not liable for
any damage or loss of prots caused by data loss due to failures, repairs, inspections, etc.
• Please contact us if there are any mistakes or ambiguities within this manual.
• If there are missing or incorrectly collated pages in this manual, contact us to obtain a new manual.
CITIZEN is a registered trademark of CITIZEN HOLDINGS CO., Japan.
CITIZEN es una marca registrada de CITIZEN HOLDINGS CO., Japón.
• To prevent personal injury or property damage, the following shall be strictly observed.
• The degree of possible injury and damage due to incorrect use or improperly following
instructions is described below.
Warning
Caution
: This is a mark to call attention to the reader.
Indicates a situation which, if not observed and handled
properly, could result in death or serious injury.
Indicates a situation which, if not observed and handled
properly, could result in injury.
Warning
Never perform the following. If not avoided, these may cause damage or trouble to
the printer or cause the printer to overheat and release smoke and cause burns or an
electrical shock. If the printer is damaged or is malfunctioning, be sure to turn the
printer o immediately and remove the power cord from the outlet, then consult our
service personnel.
• Do not jolt or impact to the printer by stepping on, dropping or hitting the printer.
• Do not place the printer in a poorly ventilated area, or shut o the air vent of the printer.
• Do not place the printer where chemical reactions occur, such as in laboratories or where air is
mixed with salt or gas.
• Do not use a power voltage or frequency other than those specied.
• Do not plug/unplug the power cord or attach/detach the interface cable by simply grabbing the
power cord or interface cable. Do not pull or carry the printer when the tension of the power cord
or interface cable is increased.
• Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems.
• Do not plug the power cord into an outlet with many loads.
• Do not spill drinks such as tea, coee and juice on the printer or spray insecticide on the printer.
If drink or water is spilled, rst be sure to turn the power o and remove the power cord from the
outlet, then consult our service personnel.
• Do not disassemble or modify the printer.
Discard or safely store the plastic packing bag. This bag should be kept away from
children. If the bag is pulled over a child’s head, it may cause suocation.
8
General Precautions
Caution
• Prior to operation, read the safety instructions carefully and observe them.
• Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems.
• Be careful when moving or carrying the printer. Dropping the printer may cause injury or property
damage.
• Make sure if you open the top cover, it is opened all the way. If only partially open, the cover could
slam shut, possibly causing injury.
• When the cover is open, be careful of the corners of the cover. They could cause injury.
• Do not open the printer during printing.
• When cleaning the surface of the printer case, do not use the cloth that is soaked in thinner,
trichloroethylene, benzine, ketone or similar chemicals.
• Do not use the printer where there is a lot of oil, iron particles, or dust.
• Do not spill liquids or spray insecticide on the printer.
• Do not jolt or impact to the printer by stepping on, dropping or hitting the printer.
• Operate the control panel properly. A careless, rough handling may cause problems or malfunction.
Do not use such sharp-edged tool as a ballpoint pen for operation.
• Be careful of the edges of the plates so injury or property damage is possible.
• If a problem occurs during printing, stop the printer immediately and unplug the power cord from
the outlet.
• When printer trouble occurs, do not try to dissemble it. Instead, consult our service personnel.
Precautions When Installing the Printer
Caution
• Prior to operation, read the safety instructions carefully and observe them.
• Do not use or store the printer near re, excessive moisture, in direct sunlight, near an air conditioner
or heater or other source of unusually high or low temperature or humidity or excessive dust.
• Do not place the printer where chemical reactions occur, such as in a laboratory.
• Do not place the printer where air is mixed with salt or gas.
• The printer must sit on a firm, level surface where there is ample ventilation. Never allow the
printer’s air vent to be blocked by a wall or other object.
• Do not put anything on the top of printer.
• Do not place the printer near a radio or television, and do not use the same wall outlet for the
printer and radio or television. Radio or television reception could be adversely aected.
• Do not use a power voltage or frequency other than those specied.
• Do not put anything on the power cord or step on it.
• Do not drag or carry the printer with the power cord or interface cable.
• Avoid plugging the power cord into an outlet with many loads.
• Do not bundle the power cord when inserting the plug.
• Always grip the plug housing, not the cord, to plug/unplug the power cord.
• Make certain the power is turned o before connecting/disconnecting the interface cable.
• Avoid lengthening the signal cable or connecting it to any noise-producing device. If it is
unavoidable, use the shielded cable or twisted pair for each signal.
• Place the printer near the outlet where the power cord can be unplugged easily to shut o power.
• Use the AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be generated
and there will be danger of electric shock.
9
Chapter 1 Setup
Chapter 1 Setup
Conrmation of Carton Contents
Removing the Packing Material
The printer is shipped with adhesive tape in place to hold the top cover
closed. Simply remove the two pieces of tape on either side of the top
cover. Then simply open the cover by lifting up and tipping it backwards.
There is another strip of adhesive tape that must be removed which holds
the mechanism closed for shipping. Remove the tape and attached
paper by carefully peeling from the plastic case.
Retain the tape should you need to transport the printer again.
Check that the following accessories are
included with the printer in the carton.
Media holder
guide
Media holder
bar
Head cleaner
Power cord
Test label media
CL-S521, CL-S621 & CL-S631
Thermal Transfer Barcode & Label Printer
This Quick-Start Guide covers basic operation.
For detailed operating instructions, please see the User's Manual on the
Q
supplied CD-ROM.
UICK-
S
TART
G
UIDE
CL-S521
CL-S621
CL-S631
CD-ROM
(User's Manual)Quick-start Guide
Printer
Note: The empty carton and packing materials should be stored for
future shipping of the printer.
10
Chapter 1 Setup
Caution
• Be careful when moving or carrying the printer and when taking the
printer out of the carton. The printer may cause injury or property
damage if dropped. Be sure to grip the printer housing rmly when
taking it out of the carton. Do not grip the printer by the foam
packing material which may break, causing the printer to drop.
• When opening the cover, open it all the way. If only part way
open, the cover could slam shut, possibly causing injury.
• Be careful of the edge of the cover when the cover is opened. It
may cause injury or property damage.
• Be careful of the edges of the metal plates so injury or property
damage is possible.
Part Names and Functions
Front View
Operation Panel (p.14)
4
1
2
3
Top cover
1
Is opened vertically to place or replace media.
Heat discharge vent
2
It allows warm air to vent from the printer.
Be sure not to block it with media etc.
Operation panel
3
This is used to make changes and adjustments to the printer and its
conguration.
Media window
4
The amount of media remaining can be checked through this window.
11
Chapter 1 Setup
Part Names and Functions
6
5
7
9
10
8
11
Media Width Adjustment (p.43)
Media Thickness Adjustment
(p.42)
Media holder bar
5
The media is supported by the media holder bar when installed in the
printer.
Media holder guide
6
This guide is moved horizontally to match the media size.
The guide can be sliding it from the holder bar.
Motor cover
7
It discharges the heat of the media feed motor.
Do not cover it with media etc.
Front cover
8
It is removed to install optional units such as the peeler or cutter.
Media width adjustment dial
9
It is adjusted to match the width of the media.
Media thickness adjustment dial
a
It is adjusted to match the thickness of the media.
Large blue-head open lever
b
The head unit can be raised to install media by pushing this lever.
It locks the head unit during printing.
This is the printhead. Avoid touching this with your ngertips and
leaving grease or dirt on the printhead surface.
Platen
d
Interlocked with the thermal printhead, it feeds media backwards or
forwards.
Upper sensor (
e
When used as a transparent sensor (for labels and tags with notches),
it is used by matching the sensor markings of the upper sensor and
the bottom sensor. When used as a reective sensor, it is used by
matching the sensor marking on the bottom sensor with the position
of the black mark on the liner or media backing.
Sensor arm
f
The media can be installed by raising this arm.
The media can be held in place by lowering this arm.
Media guides (Left xed media guide (
g
movable media guide (
The end of the media is matched to the left xed media guide, then
the right side movable media guide is moved horizontally to match it
to the media size.
Optional unit connector cover
h
It is opened when the cables of the cutter unit and the peeler unit are
connected. Do not remove during normal use.
) and bottom sensor (
1
e
-
))
2
g
-
2
e
-
) and right
1
g
-
)
13
Chapter 1 Setup
Part Names and Functions
Operation Panel
1
2
3
4
LED Functions (p.20)
Normal Operating Mode (p.19)
5
7
6
8
POWER LED
1
This is lit when the printer power is on. (green)
PRINT LED
2
This is lit when the printer is able to print. (green)
CONDITION LED
3
This is on when selecting settings. (orange)
ERROR LED
4
This is lit or ashes when the printer is in an alarm or error status. (red)
PAUSE key
5
This temporarily stops printing.
FEED key
6
This key feeds the media to the top of the next label or form.
STOP key
7
This stops printing or cancels the alarm.
MODE/REPEAT key
8
This key exits current status in the menu setting mode or reprints the
nal label, depending on printer status.
14
Chapter 1 Setup
Part Names and Functions
Rear View
1
2
3
4
Serial Interface (p.51)
USB Interface (p.53)
Power ON/OFF (p.18)
Connection to Power (p.16)
Serial interface (RS232C)
1
This receives serial transmission of data from a host computer.
USB interface
2
This receives USB transmission of data from a host computer.
Power switch
3
The is the power switch for the printer.
Power cord inlet
4
The connector of the enclosed power cord is connected here.
15
Chapter 1 Setup
Connection to Power
1. Check that the power switch to the printer is turned OFF.
2. Connect the connector of the power cord to the power cord
inlet on the printer.
3. Insert the plug of the power cord in the AC outlet.
Power Switch
AC Outlet
Power Cord Inlet
Caution
Use an AC outlet that accepts a three-pronged plug. Otherwise,
static electricity may be generated and there will be danger of
electric shock.
Driver Installation
The computer may automatically detect the presence of the new printer
when it is rst started, depending on the computer type, interface and
operating system. Follow any on-screen instruction and also instructions
supplied with any additional CD-ROM or oppy disk included with your
printer.
Your supplier will assist you with the correct drivers and software which
are compatible with your particular computer system.
16
Chapter 1 Setup
Connection to a Computer
This product has two interfaces that can be used to receive printing
data: a serial port (RS232C) and a USB port (USB1.1). An optional internal
Ethernet, an IEEE1284 Parallel or Wireless LAN port can be added by your
dealer.
With the exception of a wireless LAN connection, an interface cable is
necessary to connect the printer to a computer.
To connect the cable, proceed as follows:
1. Turn OFF both power switches of the printer and the
computer.
2. Connect one end of the interface cable to the interface
connector on the back of the printer and secure it with locks
or locking screws, where available.
3. Connect the other end of the interface cable to the interface
connector on the computer and secure it with locks or
locking screws, where available.
Serial Interface (p.51)
USB Interface (p.53)
Serial Interface Cable
USB Interface Cable
Note: If the optional Ethernet, an IEEE1284 Parallel or Wireless LAN port
is used, contact your Citizen Systems dealer.
17
Chapter 2 Printer Operation
Chapter 2 Printer Operation
Power ON/OFF
Turning on the power
1. Turn on the power switch on the back of the printer.
2. The POWER and PRINT LED are lit.
Operation Panel
Power Switch
Turning o the power
1. Turn o the power switch on the back of the printer.
2. The POWER and PRINT LED go o.
Power Switch
18
Chapter 2 Printer Operation
Normal Operating Mode
Menu Setup Mode (p.27)
When the power is turned on, the printer enters normal operating mode.
The control keys activate the following functions.
1
3
2
4
PAUSE key: Temporarily pauses printing
1
• When this key is pushed once, the PRINT LED turns o and the
printer temporarily pauses.
• When it is pushed during printing, the printer pauses after the label
currently being printed is issued. Pressing the key a second time
restarts printing and the remaining number of designated labels are
printed.
FEED key: Feeds media
2
• Pressing this key feeds media to the print start position. The distance
it is fed is determined by automatically detecting the front end of
the media when using label media, and when continuous media has
been designated, a xed quantity is fed, then feeding stops.
• When the TEAR OFF setting is eective, feeding stops when the
media has been fed to the TEAR OFF location.
• When the optional cutter unit is installed, the media is fed to the cut
position then it is cut.
• If the optional peeler unit is installed, the media is fed to the peeling
location. When the media is pausing at the peeling position, feeding
does not occur, even if the FEED key is pushed.
STOP key: It stops printing and cancels the alarm
3
• Pushing this key once during printing puts the printer in pause
mode after the label is issued. It is possible to cancel 1 batch of label
issuing data by pressing the STOP key for 4 seconds or longer in
pause status. (The PRINT LED ashes at high speed during cancel.)
MODE/REPEAT key: It reprints the last label when pressed
4
for 4 seconds.
• Pressing this key reprints the last label in PRINT status (when the
PRINT LED is lit) The last label issued depends on the selection of
the ”MODE/REPEAT key” menu.
19
Chapter 2 Printer Operation
Normal Operating Mode
LED Functions
In addition to normal operating mode, when an abnormal condition is
detected in the printer, an alarm sounds and each LED either lights up or
ashes to indicate the type of error.
1
2
3
4
POWER LED
It lights up when printer power is
turned on. (green)
PRINT LED
This is lit when the printer is able to
print. (green)
CONDITION LED
This is on when selecting settings.
(orange)
ERROR LED
This is lit or ashes when the printer is
in error status. (red)
1
2
3
4
Table of Alarm and Error Indications
ItemPRINT LED
When the STOP key has been pushed
Abnormal head temperature
Abnormal motor temperature
Head openOFFOFF
Media endOFFOFF
Media out
(media location cannot be detected)
Abnormal head resistanceOFF
Communication error
(reception buer overrun)
Communication error
(parity, framing)
Communication error
(transmission buer overow)
Auto cutter abnormality
(jamming etc.)
Auto cutter temperature abnormal
OFFOFFOFF
ONOFFONOFF
ONOFFONOFF
OFF
OFF
OFFOFFON
ONOFFONOFF
Time Axis →
Wide on/o marks indicate slow LED ashing.
Small circle on/o marks indicate quick LED ashing.
CONDITION
ONOFFONOFF
ONOFFONOFF
ONOFF
LED
ERROR LED
ONOFF
: ON, : OFF
OFF
OFF
OFF
OFF
20
Chapter 2 Printer Operation
Setting the Media
Media Sizes
The position of label and tag media is sensed by either a transparent
sensor or a reective sensor.
Transparent sensor: Detects the gaps between label media and notches
Reective sensor: Detects the black mark
of tag media
Menu Setting Table (p.32)
Label media
C
D
H
G
FE
A Label width19.50 (0.77)118.00 (4.65)
B Liner width19.50 (0.77)118.00 (4.65)
C Label left edge position0 (0)2.54 (0.10)
D
Length of gap between labels
E Label length6.35 (0.25)812.8 (32.00)
F Label pitch6.35 (0.25)812.8 (32.00)
G Liner thickness0.06 (0.0025)0.125 (0.0049)
H Total media thickness0.06 (0.0025)0.25 (0.01)
I
Position of right edge of notch
J
Position of left edge of notch
K Notch length2.54 (0.10)17.80 (0.70)
L Right edge of black mark15.00 (0.59)66.50 (2.62)
M Left edge of black mark0 (0)51.5 (2.02)
N Black mark width3.18 (0.125)17.80 (0.70)
* Use a transparent sensor for label media gaps and media with black marks.
*Use a transparent sensor for fan fold media.
* If the label pitch is 1 inch or less, set the Small Media Adjustment menu to ON
and match it to the label that uses the value of the Small Media Length menu.
B
A
Label
Label
Label
Transparent sensor
Notch detectionBlack mark detection
I
KK
I
J
Min. value mm (inches) Max. value mm (inches)
2.54 (0.10)812.8 (32.00)
3.60 (0.14)60.80 (2.39)
0 (0)57.20 (2.25)
Continuous media
Printed area
L
M
N
Reective sensor
Media direction
21
Chapter 2 Printer Operation
Setting the Media
Installing the Media
1. Push the large blue-head open lever to release the head
2. Firstly, slide the two black plastic parts of the media holder
3. Slide the roll of media over the media bar. The media guide
unit and sensor arm. It can be opened to the position shown
below by lifting the head unit by hand.
Large blue-head open lever
assembly together. Ensure correct alignment of the guide
with the bar as it can only be installed in one direction.
must be on the right side of the roll of media (as viewed from
the front of the printer) with the ribbed surface of the media
guide touching the media roll as shown in the illustration.
Media Sizes (p.21)
Media holder guide
Media holder bar
4. Set the media roll and media holder in to the printer as shown
above. It is advisable to pull a length of media forwards and
through the mechanism ready for later positioning.
5. Move the media roll so it is touching the leftside of the
housing. Then slide the black media guide so it is touching
the media on the right side. Do not try to hold the media
too tightly with these guides as it will cause the printer to
jam during printing.
When using a transparent sensorMove the bottom sensor close to the center of the width of the media,
then align the upper sensor marker and the bottom sensor marker
(white) using the movable media guide.
When using media that is 4 inches wide, position the upper sensor
and the bottom sensor all the way to the right (large blue-head open
lever side).
Upper sensor marker
Upper sensor
Aligned with the marker
Bottom sensor
Transparent
sensor marker
Platen
Front
Movable
media guide
Adjusting the Reective sensor
(p.41)
When using a reective sensorAdjust the position of the sensor so that the reective sensor marker
of the bottom sensor is at the center of the black mark of the media
as shown below.
Black mark
Bottom sensor
Platen
Media
Black mark
Reective sensor marker
Front
23
Chapter 2 Printer Operation
Setting the Media
7. Align the media with the left xed media guide, align the
right movable media guide with the media width, and lower
the sensor arm.
Media Thickness Adjustment
(p.42)
Media Width Adjustment (p.43)
Fixed media
guide
Sensor arm
Movable media
guide
8. Lower and lock the head unit. Align it with the width of
the media that has been set, then set the media width and
media thickness adjustment dials. See “Chapter 3 Printer
Adjustments”.
Head unit
Media thickness adjustment
Media width adjustment
9. With the power switched on, push the FEED key to feed the
media.
It will halt at the next print start position.
24
Chapter 2 Printer Operation
Mode Settings
Operation Panel (p.14)
Turning on the power while pressing keys in the following combinations
starts various functions.
ModeKey operation
HEX dump modeTurning power on while pushing the STOP key.
Self print modeTurning power on while pushing the FEED key.
Menu setting modeTurning power on while pushing the MODE/REPEAT key.
HEX Dump Mode
When using label media
Turn on printer power while pushing the STOP key. If the PRINT LED
has begun to ash slowly, release the STOP key, and then the printer
enters HEX DUMP mode.
When using continuous media
Turn on printer power while pushing the STOP key. If the PRINT LED
has stopped ashing slowly and begun to ash rapidly, release the
STOP key, and then the printer enters HEX dump mode.
25
DUMP LIST
Chapter 2 Printer Operation
Mode Settings
Self Print Mode
Performing a self test print is an easy way to check on the state of printer
setting and printing quality. Install the media as explained in “Installing
the Media” and then operate the printer as follows.
Setting the Media (p.21)
Case of label media
Turn on printer power while
pushing the FEED key. When the
PRINT LED has begun to ash
slowly, release the FEED key.
After it enters TEST MODE and
media has fed, two labels print
then printing stops.
To restart printing, press the
FEED key once more.
Case of continuous media
Turn on printer power while
pushing the FEED key. When the
PRINT LED has stopped ashing
slowly and has begun to ash
rapidly, release the FEED key.
After it enters TEST MODE and it
prints then printing stops.
To restart printing, press the FEED key once more.
Media Adjustments
Using the Self Test Print shown above, you can make adjustments to the
printer settings such as media width and media thickness (printhead
pressure). The location of these two adjustments is explained in Chapter 3.
Media feed
direction
Self print pattern
Media Thickness Adjustment
(p.42)
Media Width Adjustment (p.43)
The rst sample, left, shows an incorrectly set
“media thickness adjustment”. For standard label
media, it is recommended you set the blue dial
to the “0” position.
The second sample, left, shows an incorrectly set
“media width adjustment”. For 4-inch or 100mm
wide media, the adjuster should be set to the “9”
position on the blue dial.
The settings shown above are for general label
media and may not apply to specialist media.
26
Chapter 2 Printer Operation
Mode Settings
Menu Setup Mode
If the printer power is turn on while the MODE/REPEAT key is pressed, the
printer enters menu setup mode. In this mode, the printer’s conguration
can be changed using the VuePrint Menu System. During menu setting
mode, the PRINT LED and CONDITION LED are on. Media must be
installed in the printer to use the VuePrint menu system.
Light up
YES/Select/Save
Next digit
Exit to previous menu
NO/Next Item/Change Value
Functions of the keys
After each menu item is printed, the printer will also print the function
of each of the buttons at that time. They vary slightly depending on the
menu selected but generally t the following guidelines:
PAUSE key (YES/Select/Save):
It is pushed to either select the current menu option or to save the
new setting after which it advances to the next menu.
STOP key (NO/Next Item/Change Value):
Whilst changing a menu value (such as head temperature), pressing
this key displays the next menu value available but does not save the
setting. In the “main menu“, pressing this key moves to the next menu
available.
FEED key (Next digit):
With some menu options such as head temperature, there is more
than one “digit” than can be changed.
This key moves the cursor to the next digit.
MODE/REPEAT key (Exit to previous menu):
Exits the current menu or the VuePrint menu system.
Caution
When you are changing a menu value, pressing the “PAUSE” key
(YES) causes the printer to save the currently selected parameter.
The CONDITION LED ashes briey. Do not turn o the power to the
printer at this time as this may cause a malfunction.
If the power is accidentally turned o, rst reset the printer to
factory defaults.
27
Chapter 2 Printer Operation
Mode Settings [Datamax® Emulation]
Menu Setting Flow Chart
The following is a ow chart showing the CL-S521/CL-S531 VuePrint menu system.
Datamax® Emulation
Menu Setup Mode (p.27)
Printing during top menu
setting (p.30)
MODE/REPEAT key + Power on
EXIT
Do you
want to reset this
printer to factory
settings?
NO
YES
Are you sure?
NO
Press FEED key
for 3 seconds
Initialization of the
content of the settings
(Initialization to the
settings when the
printer was shipped.)
Operation Panel
YES / Select / SaveNO / Next Item / Change Value
Next Digit
Printing a List of Settings (p.31)
Printing during sub menu
setting (p.30)
EXIT
EXIT
EXIT
Do you want to
print the current menu
Do you want to
change the
Do you want
to print the current
menu settings?
Completed
settings?
NO
settings?
NO
NO
menu
YES
Printing the contents of
the present setting
YES
Printing the
YES
content of
the changes
EXIT
change "Global Cong
EXIT
EXIT
change "System Setup
EXIT
EXIT
Do you want to
Menu" items?
NO
Do you want to
change "Page Setup
Menu" items?
NO
Do you want to
Menu" items?
NO
Do you want to
change "After Print
Menu" items?
NO
Do you want to
change "Interface
Menu" items?
NO
YES
YES
YES
YES
YES
Exit to previous menu
• Cong Set
• Sensor Level
• Paper End Level
• Error Reporting
• Buzzer Select
• Metric/Inch
• Max Media Length
• Settings Lock
• Keyboard Lock
• Control Code
• Emulation Select
• Emulation Auto Detect
• AutoCongure
• Function Select
• Cutter Action
• Paper Position
• Mode/Repeat Key
• RS-232C Baud
• RS-232C Parity
• RS-232C Length
• RS-232C Stop bit
• RS-232C X-ON
• IEEE1284
• Web Monitor
• USB Device Class
• USB VCOM Protocol
EXIT
EXIT
EXIT
Small Media Length
Print Speed
SAVE
Print Darkness
SAVE
• Darkness Adjust
• Continuous Media Length
• Vertical Position
• Horizontal Shift
• Vertical Image Shift
• Media Sensor
• Small Media Adjustment
SAVE
Change
Value
Change
Value
Change
Value
Changing the
parameter
SAVE
Changing the
parameter
SAVE
Changing the
parameter
SAVE
EXIT
EXIT
EXIT
28
Chapter 2 Printer Operation
Mode Settings [Zebra® Emulation]
Zebra® Emulation
Menu Setup Mode (p.27)
Printing during top menu
setting (p.30)
Printing a List of Settings (p.31)
Printing during sub menu
setting (p.30)
MODE/REPEAT key + Power on
EXIT
EXIT
EXIT
EXIT
Do you
want to reset this
printer to factory
settings?
NO
Do you want to
print the current menu
settings?
NO
Do you want to
change the
to print the current
menu
settings?
NO
Do you want
menu settings?
NO
Completed
YES
YES
Printing the contents of
the present setting
YES
Printing the
YES
content of
the changes
Are you sure?
NO
Press FEED key
for 3 seconds
Initialization of the
content of the settings
(Initialization to the
settings when the
printer was shipped.)
EXIT
EXIT
EXIT
EXIT
EXIT
Do you want to
change "Global Cong
Menu" items?
Do you want to
change "Page Setup
Menu" items?
Do you want to
change "System Setup
Menu" items?
Do you want to
change "After Print
Menu" items?
Do you want to
change "Interface
Menu" items?
NO
NO
NO
NO
NO
YES
YES
YES
YES
YES
Operation Panel
YES / Select / SaveNO / Next Item / Change Value
Next Digit
Exit to previous menu
• Cong Set
• Sensor Level
• Paper End Level
• Error Reporting
• Buzzer Select
• Metric/Inch
• Max Media Length
• Settings Lock
• Keyboard Lock
• Media Power Up
• CI Lock
• Emulation Select
• Emulation Auto Detect
• AutoCongure
• Function Select
• Cutter Action
• Paper Position
• Mode/Repeat Key
• RS-232C Baud
• RS-232C Parity
• RS-232C Length
• RS-232C Stop bit
• RS-232C X-ON
• IEEE1284
• Web Monitor
• USB Device Class
• USB VCOM Protocol
EXIT
EXIT
EXIT
Small Media Length
Print Speed
Print Darkness
Change
Value
SAVE
Change
Value
SAVE
• Darkness Adjust
• Continuous Media Length
• Vertical Position
• Horizontal Shift
• Vertical Image Shift
• Media Sensor
• Small Media Adjustment
Change
Value
SAVE
Changing the
parameter
SAVE
Changing the
parameter
SAVE
Changing the
parameter
SAVE
EXIT
EXIT
EXIT
29
Chapter 2 Printer Operation
Mode Settings
Shown below is a sample menu output from the VuePrint menu system.
This particular example is changing the print speed and print darkness
then continues through the remainder of the “Print Setup” menu.
The actual output from the printer is “vertically reversed” due to the way
the printer outputs the menu options. Please look at the example below
to see how the output changes.
Menu Setting Flow Chart (p.28)
Menu Setting Flow Chart (p.28)
Printing during top menu setting
<Example of CL-S521 Datamax® emulation selected>
Printing during sub menu setting
<Example of CL-S521 Datamax® emulation selected>
30
Chapter 2 Printer Operation
Mode Settings
Menu Setting Flow Chart (p.28)
Printing a List of Settings
Machine Information
Model Number : CL-S521
Boot Version : X.X
ROM Version : XXXXXXXX
ROM Date (DD//MM//YY) : XX/XX/XX
ROM Check Sum : XXXX
Head Check : OK
Print Counter : 0000.872 km
Service Counter : 0000.872 km
Cut Counter : 83
Sensor Monitor : 2.56 V
Option Interface : None
Current Menu Settings
[Global Config Menu]
Config Set : 1
[Page Setup Menu]
Print Speed : 4 IPS
Print Darkness : 10
Darkness Adjust : 00
Continuous Media Length : 4.00 inch
Vertical Position : 0.00 inch
Horizontal Shift : 0.00 inch
Vertical Image Shift : 0.00 inch
Media Sensor : See Through
Small Media Adjustment : Off
Small Media Length : 1.00 inch
Symbol Set : PM
*
[System Setup Menu]
Sensor Level : 1.5 V
Paper End Level : 2.80 V
Error Reporting : On Printing
Buzzer Select : On
Metric/Inch : Inch
Max Media Length : 10.00 inch
Settings Lock : Off
Keyboard Lock : Off
Control Code : STD
Emulation Select : DM4
Emulation Auto Detect : On
[After Print Menu]
AutoConfigure : On
Function Select : Tear
Cutter Action : Backfeed
Paper Position : 0.00 inch
Mode/Repeat Key : Disabled
[Interface Menu]
RS-232C Baud rate : 9600 bps
RS-232C Parity : None
RS-232C Length : 8 bit
RS-232C Stop bit : 1 bit
RS-232C X-ON : Yes
IEEE 1284 : On
USB Device Class : Printer
USB VCOM Protocol : Auto
<Example of CL-S521 Datamax® emulation selected>
* The settings of the Symbol Set can be changed only by a command.
Note: Citizen continually enhances its printers with new options and
settings based on our customer’s requests. Extra or changed menu
items may appear on the above print out in some case.
31
Chapter 2 Printer Operation
Mode Settings
[Datamax® Emulation]
Menu Setting Table
Global Cong menu - allows you to switch between 3 complete ‘cong sets’ contained within the printer.
Page Setup Menu - allows you to change settings related to the media or print quality.
System Setup Menu - allows you to change settings for the printer hardware and basic control systems.
After Print Menu - changes how the printer reacts after the label has been printed.
Interfaces - changes interface parameters such as baud rate.
Menu Setting
Datamax® Emulation
Top MenuSub MenuDefaultMenuRemarks
Global
conguration
Page SetupPrint Speed4 IPS2 to 6 IPS[For CL-S521]
System Setup
–Cong Set 1Cong Set 1
Cong Set 2
Cong Set 3
4 IPS2 to 4 IPS[For CL-S531]
Print Darkness1000 to 30Print darkness setting
Darkness Adjust0-10 to 10Darkness command adjustment
Contin uous Media
Length
Vertical Position0.00 inch
Horizontal Shift0.00 inch
Vertical Image Shift 0.00 inch
Media SensorSee ThroughSee Through
Small Media
Adjustment
Small Media Length 1.00 inch
Sensor Level
Paper End Level
Error ReportingOn Printing
Buzzer SelectOnOn
Metric/InchInchInch
Max Media Length10.00 inch
4.00 inch
101.6 mm
0.0 mm
0.0 mm
0.0 mm
OOn
25.4 mm
1.5 V0.0 V to 3.3 VSetting the threshold of the sensor
2.80 V0.01 V to 3.00 VSets the paper end level.
254.0 mm
0.25 to 32.00 inch
6.40 to 812.8 mm
-1.00 to 1.00 inch
-25.4 to 25.4 mm
-1.00 to 1.00 inch
-25.4 to 25.4 mm
0.00 to 32.00 inch
0.0 to 812.8 mm
Reect
None
O
0.25 to 1.00 inch
6.40 to 25.4 mm
On Printing
Immediate
O
mm
1.00 to 50.00 inch
25. 4 to 1270.0 mm
Sets the Cong Set.
Printing speed setting.
(2 to 4 IPS with optional peeler.)
Printing speed setting.
(printhead temperature)
Setting default length of continuous media,
if selected. ; the lower line is in metric mode.
Print start position adjustment
Horizontal printing location adjustment
Adjust the o set value in vertical when
mapping data on a RAM.
Label sensor selection
Setting for small labels
Setting length of small label media
Setting for error report.
Setting buzzer sounding conditions
Setting the units used
Setting the maximum label length
32
Chapter 2 Printer Operation
Mode Settings
[Datamax® Emulation]
Top MenuSub MenuDefaultMenuRemarks
Settings LockOOn
O
Keyboard LockOOn
O
Control Code
Emulation SelectDM4DMI
Emulation Auto
Detect
After PrintAutoCongureOnOn
Function SelectTearO
Cutter Action*BackfeedBackfeed
Paper Position0.00 inch
* Eective only when the optional unit is attached.
STDSTD
ALT
ALT-2
DM4
DPP
ZPI2
OnOn
O
Full Auto
O
Tear
Peel On*
Cut On*
Through
Peel/Cut/Tear O
0.0 mm
0.00 to 2.00 inch
0.0 to 50.8 mm
Peel/Cut/Tear On
-1.00 to 1.00 inch
-25.4 to 25.4 mm
When on, prevents software commands
from changing the values set by the VuePrint
menu
Prevents the control panel from aecting
the printer’s conguration. (User “lock-out”)
Selects between the Standard STX control
code or the “Alternative” code. Sometimes
called “AS400 mode”.
Selects the detection of Datamax® and
Zebra® emulation.
Optional auto congure
On .....Auto congure eective.
If a peeler unit or auto-cutter is
installed, each mode is automatically
set regardless of the “function select”
setting.
O ....Auto congure ineective.
When a peeler unit or auto-cutter is
installed but has not been started, it
is o and the operation is selected by
“Function select”.
Selects the type of options installed and
adjusts the “paper stop” position accordingly.
For example, the position where the label
stops in “Tear” mode is dierent to that in
“Peel On” mode.
Cutter operating method setting
Backfeed: it feeds back after each cutting
operation.
Through: when the number copied = n, the
back end of sheet 1 to n-1 passes through,
and the back end of the nal page that is a
single sheet is copied and fed back.
The stop position can be ne tuned using
this menu setting. The general stop position
is selected depending on the “Function”
selected above.
33
Chapter 2 Printer Operation
Mode Settings
[Datamax® Emulation]
Top MenuSub MenuDefaultMenuRemarks
Mode/Repeat KeyDisabledLabelSet
LastOne
Disabled
InterfaceRS-232C Baud9600115200
57600
38400
19200
9600
4800
2400
RS-232C ParityNoneNone
Odd
Even
RS-232C Length8 bits8 bits
7 bits
RS-232C Stop bit1 bit1 bit
2 bits
RS-232C X-ONYesYes
No
IEEE1284OnOn
O
Web Monitor*AutoAuto
On
O
USB Device ClassPrinterPrinter
VCOM
USB VCOM Protocol AutoAuto
DTR
X-ON
* Displayed only when an optional LAN board is connected to a printer.
Repeat method selection
LabelSet:
Reissues multiple labels.
LastOne:
Issues only the nal page.
In count case, it issues only 1 label while
continuing.
Disabled:
Makes the repeat key invalid.
Sets the baud rate of the serial interface.
• Interface related settings are eective after
the power is turned on again.
Sets the communication parity of the serial
interface.
Sets the character length of the serial
interface.
Sets the stop bit of the serial interface.
Selects the X-ON ow control of the serial
interface.
Enable or disables the ‘enhanced’ features of
the IEEE1284 parallel interface.
Selecting the web monitor function.
Selects the USB device class.
Selects the protocol (ow control) when
operating USB VCOM.
34
Chapter 2 Printer Operation
Mode Settings
[Zebra® Emulation]
Zebra® Emulation
Top MenuSub MenuDefaultMenuRemarks
Global
conguration
Page SetupPrint Speed4 IPS2 to 6 IPS[For CL-S521]
System Setup
–Cong Set 1Cong Set 1
Cong Set 2
Cong Set 3
4 IPS2 to 4 IPS[For CL-S531]
Print Darkness1000 to 30Print darkness setting
Darkness Adjust0-10 to 10Darkness command adjustment
Continuous Media
Length
Vertical Position0.00 inch
Horizontal Shift0.00 inch
Vertical Image Shift 000 dots-120 to 120 dotsAdjust the o set value in vertical when
Media SensorSee ThroughSee Through
Small Media
Adjustment
Small Media Length 1.00 inch
Sensor Level
Paper End Level
Error ReportingOn Printing
Buzzer SelectOnOn
Metric/InchInchInch
Max Media Length10.00 inch
Settings LockOOn
Keyboard LockOOn
Media Power Up
CI LockOOn
4.00 inch
101.6 mm
0.0 mm
0.0 mm
OOn
25.4 mm
1.5 V0.0 V to 3.3 VSetting the threshold of the sensor
2.80 V0.01 V to 3.00 VSets the paper end level.
254.0 mm
OOn
0.25 to 32.00 inch
6.40 to 812.8 mm
-1.00 to 1.00 inch
-25.4 to 25.4 mm
-1.00 to 1.00 inch
-25.4 to 25.4 mm
Reect
None
O
0.25 to 1.00 inch
6.40 to 25.4 mm
On Printing
Immediate
O
mm
1.00 to 50.00 inch
25. 4 to 1270.0 mm
O
O
O
O
Sets the Cong Set.
Printing speed setting.
(2 to 4 IPS with optional peeler.)
Printing speed setting.
(printhead temperature)
Setting default length of continuous media,
if selected. ; the lower line is in metric mode.
Print start position adjustment
Horizontal printing location adjustment
mapping data on a RAM.
Label sensor selection
Setting for small labels
Setting length of small label media
Setting for error report.
Setting buzzer sounding conditions
Setting the units used
Setting the maximum label length
When on, prevents software commands
from changing the values set by the VuePrint
menu
Prevents the control panel from aecting
the printer’s conguration. (User “lock-out”)
Selects whether or not to initiate media
measurement when the power in ON.
Activates/deactivates the CI command.
35
Chapter 2 Printer Operation
Mode Settings
[Zebra® Emulation]
Top MenuSub MenuDefaultMenuRemarks
Emulation SelectZPI2DM4
DMI
DPP
ZPI2
Emulation Auto
Detect
After PrintAutoCongureOnOn
Function SelectTearO
Cutter Action*BackfeedBackfeed
Paper Position0.00 inch
Mode/Repeat KeyDisabledLastOne
* Eective only when the optional unit is attached.
Selects the detection of Datamax® and
Zebra® emulation.
Optional auto congure
On .....Auto congure eective.
If a peeler unit or auto-cutter is
installed, each mode is automatically
set regardless of the “function select”
setting.
O ....Auto congure ineective.
When a peeler unit or auto-cutter is
installed but has not been started, it
is o and the operation is selected by
“Function select”.
Selects the type of options installed and
adjusts the “paper stop” position accordingly.
For example, the position where the label
stops in “Tear” mode is dierent to that in
“Peel On” mode.
Cutter operating method setting
Backfeed: it feeds back after each cutting
operation.
Through: when the number copied = n, the
back end of sheet 1 to n-1 passes through,
and the back end of the nal page that is a
single sheet is copied and fed back.
The stop position can be ne tuned using
this menu setting. The general stop position
is selected depending on the “Function”
selected above.
Repeat method selection
LastOne:
Issues only the nal page.
In count case, it issues only 1 label while
continuing.
Disabled:
Makes the repeat key invalid.
36
Chapter 2 Printer Operation
Mode Settings
[Zebra® Emulation]
Top MenuSub MenuDefaultMenuRemarks
InterfaceRS-232C Baud9600115200
57600
38400
19200
9600
4800
2400
RS-232C ParityNoneNone
Odd
Even
RS-232C Length8 bits8 bits
7 bits
RS-232C Stop bit1 bit1 bit
2 bits
RS-232C X-ONYesYes
No
IEEE1284OnOn
O
Web Monitor*AutoAuto
On
O
USB Device ClassPrinterPrinter
VCOM
USB VCOM Protocol AutoAuto
DTR
X-ON
* Displayed only when an optional LAN board is connected to a printer.
Sets the baud rate of the serial interface.
• Interface related settings are eective after
the power is turned on again.
Sets the communication parity of the serial
interface.
Sets the character length of the serial
interface.
Sets the stop bit of the serial interface.
Selects the X-ON ow control of the serial
interface.
Enable or disables the ‘enhanced’ features of
the IEEE1284 parallel interface.
Selecting the web monitor function.
Selects the USB device class.
Selects the protocol (ow control) when
operating USB VCOM.
37
Chapter 2 Printer Operation
Menu Setting Table (p.33, p.36)
Menu Setting Table (p.33, p.36)
Emulation Auto Detect: Cross-Emulation
TM
A dierent emulation will be detected when the Emulation Auto Detect
of the System Setup is set to On or Full Auto. (Detects Zebra® when
Datamax® is selected, and Datamax® when Zebra® is selected.)
If the “Emulation Auto Detect” is set to “On”
If the “Emulation Auto-Detect” is set to “On”, this will cause the
CONDITION LED to ash when it detects an alternative emulation. By
selecting MODE/REPEAT KEY, the printer will restart and emulation
will automatically make a switch. By selecting another KEY, detection
will be canceled, and CONDITION LED will turn O.
If the “Emulation Auto Detect” is set to “Full Auto”
If the “Emulation Auto Detect” is set to “Full Auto”, this will cause
the printer to restart when it detects an alternative emulation, and
emulation will automatically make a switch.
Manually Selecting the Printer Emulation
To manually choose between Datamax® and Zebra® emulations, you can
use the VuePrint menu system. The Emulation Select option in the System
Setup menu allows you to do this.
Alternatively, you can use the “Quick Switch” option as follows:
1. Turn on the printer holding down PAUSE and FEED keys
together.
The printer will beep three times and the CONDITION LED
will ash.
2. Press FEED key once for Datamax® emulation.
3. Press FEED key two times for Zebra® emulation.
The printer beeps each time the feed key is pressed.
4. To save the new selection, press MODE/REPEAT key.
The printer will beep three times and then restarts.
38
Chapter 3 Printer Adjustments
Chapter 3 Printer Adjustments
Sensor Adjustments
The sensing level of both the transparent (see thru) and reective sensors
is adjusted separately and independently. Firstly, the sensor type must
be selected either using the VuePrint menu system or the Sensor Method
Selection shown below. Then the adjustment and calibration of the sensor
can be made.
Entering Sensor Adjustment Mode
1. Turn on the power while pushing the PAUSE key, FEED key,
and STOP key simultaneously.
Power Switch
Installing the Media (p.24)
2. After the PRINT LED and CONDITION LED light up, release the
keys to change the printer to sensor adjustment setting mode.
Sensor Selection Method (Transparent Reective)
To switch from transparent to reective sensor, ensure the CONDITION
LED is lit then hold down the MODE/REPEAT key and then press the STOP
key. Each time you press the STOP key, you switch to back and forth
between the two sensor types.
If the transparent sensor is selected, the PRINT LED lights up and the
buzzer sounds once. If the reective sensor is selected, the PRINT LED
ashes slowly and the buzzer sounds twice.
1. Push the large blue-head open lever to open the head unit
and sensor arm, then return only the sensor arm to its original
position. Align the upper sensor marker and the bottom
sensor marker (white) using the movable media guide.
Upper sensor marker
Upper sensor
Alignment of markers
Bottom sensor
Transparent sensor marker
2. Select the transparent sensor, and open the sensor arm.
3. Install only the liner media (label backing paper) with the
label media removed so that it will pass between the platen
roller and the media sensor. (Be careful that media with
black marks does not pass the media sensor.) Then close the
sensor arm and the printhead.
Movable media guide
Upper sensor
Bottom sensor
Label
Liner media
Media gap
4. If the PAUSE key is pressed and released while the MODE/
REPEAT key is pressed, the PRINT LED goes o, after the
CONDITION LED switches from lit to rapid ashing, media
feeding starts, and the sensor is automatically adjusted.
5. If automatic adjustment stops normally, the PRINT LED and
CONDITION LED return to their original status. If it stops
abnormally (adjustment impossible), the CONDITION LED
and ERROR LED ash.
6. If the STOP key is pushed, it exits sensor adjustment mode.
40
Chapter 3 Printer Adjustments
Sensor Adjustments
Adjusting the Reective sensor
1. Open the printhead and the sensor arm, then align the
position of the sensor marker of the bottom sensor is at the
center of the black mark on the media.
3. With the reective sensor selected, install the label media
so that it is between the platen roller and the media sensor.
(Be careful that black mark and media gap do not pass the
media sensor.) Then close the sensor arm and the printhead.
Label
Black mark
Bottom sensor
Liner media
4. If the PAUSE key is pressed and released while the MODE/
REPEAT key is pressed, PRINT LED goes o, the CONDITION
LED switches from lit to rapid ashing, media feeding starts,
and the sensor is automatically adjusted.
5. If automatic adjustment stops normally, the PRINT LED and
CONDITION LED return to their original status. If it does not
stop normally (adjustment impossible), the CONDITION LED
and ERROR LED ash.
6. If the STOP key is pushed, it exits sensor adjustment mode.
41
Chapter 3 Printer Adjustments
Media Thickness Adjustment
Installing the Media (p.24)
Self Print Mode (p.26)
It may be necessary to adjust the printer according to the thickness of
the media being used. This can be done easily by rotating the media
adjustment dial to improve the print quality.
• Poor print quality across the complete printout means wrongly set
media thickness. See this section.
• Poor print quality on one side of a printout means wrongly set media
width. See next section.
When using standard label media, high quality media or
direct thermal media
Adjust while performing test printing by turning the dial from the
smallest number on the dial to the largest number on the dial one step at
a time.
When using thicker media (tags, card, etc.)
Adjust while performing test printing by turning the dial from the
smallest number on the dial to the largest number on the dial one step at
a time.
Media thickness adjustment dial
1
Media Thickness
Dial Position
0Direct thermal media (thin media)
1Standard Label media, Direct thermal media
3-5Thicker backing paper labels
6-9Cards, tags, thicker media stock.
These values are guidelines. The exact media being used must be
matched with the correct media thickness adjustment position.
• When shipped from the factory, it is set at dial 1.
• The offset adjustment varies according to the thickness and the
hardness of the media.
Suggested media type
42
Chapter 3 Printer Adjustments
High
Media Width Adjustment
Installing the Media (p.24)
Self Print Mode (p.26)
The head pressure varies according to the width of the media being printed.
The head pressure balance must be adjusted according to media width so
that constant head pressure is applied to the head. With this printer, it can
be adjusted easily by turning the media width adjustment dial.
If the printing is blurred or lightly printed on one side or the media moves
in a zigzag pattern adjust the head pressure balance.
After making an adjustment, conrm the output quality with a test print.
Caution
When using narrow media, be sure to MAKE this adjustment. (If you
do not, the head may be damaged by jamming, etc.)
Media width adjustment dial
9
Dial positionMedia width mm (inches)Head pressure
019.5 to 23.0 mm (0.77 to 0.90)
123.0 to 30.0 mm (0.90 to 1.18)
230.0 to 39.0 mm (1.18 to 1.53)
339.0 to 49.0 mm (1.53 to 1.92)
449.0 to 62.0 mm (1.92 to 2.44)
562.0 to 76.0 mm (2.44 to 2.99)
676.0 to 88.0 mm (2.99 to 3.46)
788.0 to 99.0 mm (3.46 to 3.89)
899.0 to 108 mm (3.89 to 4.25)
9
The following values are criteria.
108 to 118 mm (4.25 to 4.65)
(setting when shipped)
Low
43
Chapter 3 Printer Adjustments
Cleaning
Wipe o any foreign matter such as media dust, dirt and adhesive substances
built up around the printhead with the head cleaning pen (head cleaner)
provided, and use a soft cloth soaked in ethyl alcohol for the platen etc.
It is particularly important to clean the thermal printhead after printing on
thermal media for long periods, which will guarantee the print quality and
extend the life of the thermal printhead.
Note: Always use the head cleaner when cleaning the thermal printhead.
Thermal printhead
Head cleaner
Platen
Caution
Do not use any solvent other than ethyl alcohol. Solvents such as
benzene, acetone and thinner will dissolve plastic parts and destroy
the thermal printhead, platen and much of the printer!
Try to avoid using “excessive amounts” of ethyl alcohol to clean the
platen. Excessive use will harden the platen surface prematurely.
44
Appendixes
Appendixes
Connection to Power (p.16)
Cleaning (p.44)
Troubleshooting
This section explains corrective actions taken when the printer malfunctions
or when an error message is displayed.
Items to check when a malfunction occurs
When the printer malfunctions during operation, take corrective action
with reference to the following table. If the corrective action does not
solve the problem, consult with the service personnel at the dealer where
you purchased the printer.
IndicationCheckCorrective action
The LED do not
light up when
printer power
is connected.
Paper is
feeding, but
nothing is
printed.
1) Is the plug of the
power cord correctly
inserted into the
electric outlet?
2) Is the connector of the
power cord correctly
inserted into the power
inlet of the printer?
3) Is the power cord
damaged?
4) Is power supplied to
the electric outlet the
printer is connected
to?
5) Is the main fuse in the
building’s fuse box
burnt out?
1) Is the thermal
printhead dirty?
Is a label stuck to the
head?
1) Insert the plug of the power
cord correctly in the electric
outlet.
2) Insert the connector of the
power cord correctly into the
power inlet of the printer.
3) Replace the power cord.
Consult with the dealer where
the printer was purchased to
make sure you obtain a cord
made especially for the printer.
Note: Do not use any power cord
except one made especially for
the printer.
4) Check to make sure power
is supplied to the outlet. If
there are any problems, make
sure power is supplied to the
building. Or nd out if a power
failure has occurred.
5) If necessary, replace the main
fuse in the building’s fuse box,
and reset the main breaker.
Ask a qualied serviceman to
carry out the replacement.
1) If it is dirty, remove the dirt
with the attached head cleaner.
If a label is stuck to the thermal
printhead remove it.
Note: Do not use a metal object to
remove a label stuck to the inside
of the printer. (This may damage
the thermal printhead.) If adhesive
label material is stuck to the
thermal printhead, remove it with
a soft cloth soaked in ethyl alcohol.
45
Appendixes
Troubleshooting
Menu Setting Table (p.32)
Cleaning (p.44)
Media Thickness Adjustment
(p.42)
Media Width Adjustment (p.43)
Installing the Media (p.22)
Cleaning (p.44)
LED Functions (p.20)
Menu Setting Table (p.32)
IndicationCheckCorrective action
The printer is
not printing
neatly.
The printing
position
changes.
1) Is the printing density
too high or too low?
2) Is the platen dirty?
Is it deformed?
3) Is the thermal
printhead dirty?
Is a label stuck to the
head.
4) Is the thermal
printhead in the
correct position for the
media that is used?
5) Is the printer’s head
pressure balance
correct for the width of
the media that is used?
1) Is the media properly
installed?
2) Is the platen dirty?
Is it deformed?
3) Are the data contents
and the command
signals from the host
appropriate?
4) Are the menu values
set appropriately?
5) Are the sensitivities
of the media sensors
appropriate for the
media that is used?
1) Set the appropriate printing
density using the menu or
control software.
2) If it is dirty, clean it with ethyl
alcohol. If it is deformed,
replace it.
Note: Consult with the dealer that
supplied the printer concerning
the replacement.
3) If it is dirty, remove the dirt
with the attached head cleaner.
If a label is stuck to the head,
remove it.
Note: Do not use a metal object to
remove a label stuck to the inside
of the printer. (This may damage
the printhead.) If adhesive label
material is stuck to the thermal
printhead, remove it with a soft
cloth soaked in ethyl alcohol.
4) Adjust the oset of the thermal
printhead with the media
thickness adjustment dial.
5) Adjust the thermal printhead
pressure with the media width
adjustment dial.
1) Correctly install the media.
2) If it is dirty, clean it with ethyl
alcohol. If it is deformed,
replace it.
Note: Consult with the dealer that
supplied the printer concerning
the replacement.
3) If an error message is
displayed, check the content
of the software and the
communication status set by
the host computer.
4) Set the correct menu values
using the operating panel or
the host computer.
5) Set the media sensitivity to
appropriate values.
If this does not solve the
problem, change the “Sensor
level” that is set in the “System
setup.”
46
Appendixes
Specications
ItemDescription
PrintingPrinting methodDirect thermal
ResolutionMain scanning line density: 203 dots/inch (8 dots/mm) (CL-S521)
Head 864 dots (printable dots: 832 dots) (CL-S521)
Head 1275 dots (printable dots: 1240 dots) (CL-S531)
Max. print width104 mm (CL-S521)
105 mm (CL-S531)
Max. print length812.8 mm32 inch
Print densityPrint density is adjustable with software
Printing speedPrinting speed setting[For CL-S521]
6, 5, 4, 3 or 2 inches per second
• 4, 3 or 2 inches per second when the optional peeler is used.
[For CL-S531]
4, 3 or 2 inches per second
Print modeBatch modeNormal printing (single or multiple sheets)
Media
Tear o modeFeeds back media to the tear-o position after printing is completed.
Cut mode
*2
Peel mode
Types of mediaRoll, fanfold
Kinds of mediaThermal-transfer media
Recommended mediaHeat-transfer media: label media (150LA-1 Ricoh),
Max. media width118.0 mm4.65 inch
Min. media width19.5 mm0.77 inch
Min. label width19.5 mm0.77 inch
Min. label pitch
Max. media thickness0.254 mm0.01 inch
Max. media length812.8 mm32 inch
Min. media length6.35 mm0.25 inch
Min. media thickness0.0635 mm0.0025 inch
On-board roll media
diameter
*1
*1
*3
Prints while cutting at designated sheet units.
The following two kinds of cut mode operations are done.
• Backfeed
• Cut through (Cut through refers to stopping present printing
to cut the previous label when it reaches the cut position. After
cutting, printing restarts but a gap may be created at the seam of
the printing at this time.)
Peels labels from the liners after printing them.
(continuous media, die-cuts, continuous tags. paper or tickets)
tag media (130LHB Ricoh)
6.35 mm0.25 inch
Max. external diameter: 127 mm 5 inch
Media core: 25.4 to 76 mm1 to 3 inch
4.1 inch
47
Appendixes
Specications
ItemDescription
Bar code
(for Datamax® emulation)
Bar code
(for Zebra® emulation)
Font
(for Datamax® emulation)
Font
(for Zebra® emulation)
Symbol setPC866U Ukraina*6, PC Cyrillic, ISO 60 Danish/Norwegian, DeskTop,
Control languageConforms to Datamax® programming language
• Character set: Conforms with code page 850 standards
4. True type™ rasterizer
*5
1. Five kinds of xed pitch font
• Overseas, English fonts and European fonts
2. OCR fonts
OCR-A*4, OCR-B
*4
3. Proportional font
CG Triumvirate Condensed Bold
4. True type™ rasterizer
*5
ISO 8859/1 Latin 1, ISO 8859/2 Latin 2, ISO 8859/9 Latin 5,
ISO 8859/10 Latin 6, ISO 8859/7 Latin/Greek, ISO 8859/15 Latin 9,
ISO 8859/5 Latin/Cyrillic, ISO 69: French, ISO 21: German,
ISO 15: Italian, Legal, Math-8, Macintosh, Math, PC-858 Multilingual,
Microsoft Publishing, PC-8, Code Page 437, PC-8 D/N, Code Page
437N, PC-852 Latin 2, PC-851 Latin/Greek, PC-862 Latin/Hebrew,
Pi Font, PC-850 Multilingual, PC-864 Latin/Arabic, PC-8 TK,
Code Page 437T, PC-1004, PC-775 Baltic, Non-UGL, Generic Pi Font,
Roman-8, Roman-9, ISO 17: Spanish, ISO 11: Swedish, Symbol,
PS Text, ISO 4: United Kingdom, ISO 6: ASCII, Ventura International,
Ventura Math, Ventura US, Windows 3.1 Latin 1, Wingdings,
Windows 3.1 Latin 2, Windows 3.1 Baltic (Latv, Lith),
Windows 3.0 Latin 1, Windows Latin/Cyrillic, Windows 3.1 Latin 5
*7
and Zebra®
programming language
*8
CPU32 Bit RISC CPU
ROMStandard equipment: FLASH ROM 4MBytes (User area: 1MByte)
(for Datamax® emulation)
RAM
RAM
(for Zebra® emulation)
Standard equipment: SDRAM 16MBytes (User area: 1MByte)
Standard equipment: SDRAM 16MBytes (User area: 4MByte)
48
Appendixes
Specications
ItemDescription
Media detection
sensors
Communication
interfaces
Communication
interface options
Indications and
switches
Power (standards)100 V version100 V, 50/60 Hz (Japan)
Environment
Transparent sensorDetects media gap between labels, notches on tags, and media out
Reective sensorDetects reective mark on back of media and media out
Head cleaner, Power cord, Media holder bar and Media holder guide
OptionAuto-cutter unit, Peeler unit, IEEE1284 Parallel interface board,
Ethernet interface board and wireless LAN interface board.
*1: Options can be separately purchased.
*2: If you wish to use other media than those recommended, please contact the shop where you bought this item.
*3: When a media pitch of less than 1 inch is used, activate the "Small Media Adjustment" setting in the "Page Setup."
*4: The OCR font may have a low recognition rate according to the reader.
*5: UFST™ and TrueType™ rasterizer are licensed from Monotype Imaging, Inc. UFST™ and CG Triumvirate™ are trademarks
of Monotype Imaging, Inc. TrueType™ is a trademark of Apple Inc.
*6: "PC866U Ukraina" is available for Datamax® emulation only.
*7: Datamax® is a registered trade mark of Datamax Bar Code Products Corporation.
*8: Zebra® is a registered trade mark of ZIH corp.
50
Appendixes
Interfaces
This printer is connected to a computer and prints according to
commands sent from the computer.
There are three types of computer interfaces, and these are connected to
devices suited to each type of interface. The printer can also be connected
to a computer by the optional Ethernet and wireless LAN.
Serial Interface
Specications
SystemStart/stop asynchronous duplex communication
4RTSTransmission request Pull up to +12 V through 3.3 k
5NC-Not used
6DSRData set relay
7SGNDSignal line ground
8-19NC-Not used
20DTRData terminal relay
21-24NC-Not used
25VCC+5V(FACTORY USE ONLY)
Signal line that transmits data
from the printer to other devices
Signal line that transmits data
from other devices to the printer
Signal line that is active when
an external device can interface
with the printer
Shows the ground level of the
signal line
Signal line that is active when
an external device can interface
with the printer
51
Appendixes
Interfaces
XON/XOFF Protocol
Requirements to output X-ON code
Communication is possible when the power is on.
When the receive buer has less than 128 byte available, XOFF code is
output, then the receive buer has at least 1024 bytes available.
Requirements to output the X-OFF code
When the receive buer has less than 128 bytes available
Receive buer 16kB
XOFF
128 byte
1024 byte
XON
DTR Protocol
Conditions when the DTR signal is “Ready (High)”
All the following conditions are satised.
The receive buer is 128 byte or more available capacity.
* When the receive buffer has less than 128 byte available and
the DTR signal has changed to BUSY (Low) status, BUSY status is
maintained until the capacity of the receive buffer has reached
1024 bytes or more.
Conditions when DTR signal is “Busy (Low)”
When the receive buer has fallen to less than 128 byte available.
52
Appendixes
Interfaces
USB Interface
Specications
StandardsComplies with Universal Serial Bus Specication
Transmission speedCompatible with 12Mbps (full speed) transmission
Receive buer16 kB
ConnectorDUSB DUSB-BRA42-T11(DDK)
Signal line and pin arrangement
Pin No.Signal codeSignalFunction
1VBUSUSB powerUSB power (+5V)
2D+Signal line ++ signal line
3D–Signal line –– signal line
4GNDGNDGND
53
Appendixes
Interfaces
Parallel Interface (Option)
Specications
Transmission mode8-bit parallel data
Receive buer size16 kB
Transmission modesCompatible mode:
It is an asynchronous forward direction of the byte
width (from host to printer) channel, and the interface
line of the data is operated in accordance with signal
line denitions of Centronics.
NIBBLE mode:
Nibble mode is asynchronous reverse channel
communication with data transmission controlled by
the host computer. In reverse channel transmission, the
data is nibble transmitted in two parts using four status
lines (Fault, Select, PE, and Busy). And nibble mode can
be used along with compatible mode to send data in
two directions.
ECP mode:
ECP mode permits bi-directional asynchronous data
transmission, and thanks to its interlock handshake, it
does not require the timing necessary with compatible
mode.
Signal levelIEEE1284 standard
Signal line and pin assignment table
Pin No. Signal nameI/OFunction
1*STROBEInputStrobe signal to read in 8-bit data
2-9DATA1-8Input8-bit parallel signal
10*ACKNLGOutput8-bit data request signal
11BUSYOutputSignal specifying printer busy
12PERROROutputSignal specifying media out
13SELECTOutputSignal specifying if the printer is on-line
(printing enabled) or o-line (pausing)
14AUTOFDInputInvalid (ignored)
15NC-Not used
16GND-Signal ground
17FGND-Frame ground
18P.L.HOutputPeripheral logic high (pull up to +5 V at 1.2 k)
19-30GND-Ground for twisted pair return
31*INITInputPrinter reset
32*FAULTOutputSignal specifying printer error
33-35NC-Not used
36
SELECTIN
InputInvalid (ignored)
54
Appendixes
Interfaces
Parallel port status signals when an error occurs
The status of a signal line will not be changed in bi-directional mode such
as nibble or ECP mode.
Error
Paper endBusy : L H
Error other than paper end
• Head open
• Other
Conditions for Busy• Receive buer full
Change in the status of a signal line
in compatible mode
PError : L H
Select : H L
nFault : H L
Busy : L H
PError : L unchanged
Select : H L
nFault : H L
• Data being read
• Error
Compatible timing specication
[When power is on] (Time it goes o-line)
PowerOn
Reset
BUSY
*ACK
SELECT
[While receiving data]
Data0-7
*Strobe
BUSY
0.5µs
0.5µs
0.5µs
Note: Busy rises when *Strobe signal starts, and data is latched with
*Strobesignal starts.
55
Appendixes
Interfaces
[While receiving INIT signal]
Min. 10 to 15µsec
*Init
BUSY
*Ack
*Fault
SELECT
Note: If the *Init signal does not have width of 10 to 15sec or more, it
cannot act as an Init signal. If it is lower, the *Init signal is ignored.
BUSY starts up when the *Init signal is perceived.
Relation of the timing of the BUSY signal and the *ACK signal
[Center – ACK]
BUSY
*ACK
2 µsec
56
If you want to dispose this product, do not mix with general household waste. There is a
En
separate collection systems for used electronics products in accordance with legislation under
the WEEE Directive (Directive 2002/96/EC) and is effective only within European Union.
Wenn Sie dieses Produkt entsorgen wollen, dann tun Sie dies bitte nicht zusammen mit dem
Ge
Haushaltsmüll. Es gibt im Rahmen der WEEE-Direktive innerhalb der Europäischen Union
(Direktive 2002/96/EC) gesetzliche Bestimmungen für separate Sammelsysteme für gebrauchte
elektronische Geräte und Produkte.
Si vous souhaitez vous débarrasser de cet appareil, ne le mettez pas à la poubelle avec vos
Fr
ordures ménagères. Il existe un système de récupération distinct pour les vieux appareils
élect roniques c onformément à la législation WEEE sur le recy clage des déchets des
équipements électriques et électroniques (Directive 2002/96/EC) qui est uniquement valable
dans les pays de l’Union européenne.
Les appareils et les machines électriques et électroniques contiennent souvent des matières
dangereuses pour l’homme et l’environnement si vous les utilisez et vous vous en débarrassez
de façon inappropriée.
Si desea deshacerse de este producto, no lo mezcle con residuos domésticos de carácter
Sp
general. Existe un sistema de recogida selectiva de aparatos electrónicos usados, según
establece la legislación prevista por la Directiva 2002/96/CE sobre residuos de aparatos
eléctricos y electrónicos (RAEE), vigente únicamente en la Unión Europea .
Se desiderate gettare via questo prodotto, non mescolatelo ai rifiuti generici di casa. Esiste
It
un sistema di raccolta separato per i prodotti elettronici usati in conformità alla legislazione
RAEE (Direttiva 2002/96/CE), valida solo all’interno dell’Unione Europea.
Deponeer dit product niet bij het gewone huishoudelijk afval wanneer u het wilt verwijderen. Er
Du
be staat ingev olg e de W EEE-r ichtl ijn (R ichtl ijn 2 002 /96/E G) een spe ciaal wette lij k
voorgeschreven verzamelsysteem voor gebruikte elektronische producten, welk alleen geldt
binnen de Europese Unie.
Hvis du vil skille dig af med dette produkt, må du ikke smide det ud sammen med dit almindelige
Da
husholdningsaffald. Der findes et separat indsamlingssystem for udtjente elektroniske produkter
i overensstemmelse med lovgivningen under WEEE-direktivet (direktiv 2002/96/EC), som
kun er gældende i den Europæiske Union.
Se quiser deitar fora este produto, não o misture com o lixo comum. De acordo com a legislação
Por
que decorre da Directiva REEE – Resíduos de Equipamentos Eléctricos e Electrónicos (2002/
96/CE), existe um sistema de recolha separado para os equipamentos electrónicos fora de
uso, em vigor apenas na União Europeia.
Jeżeli zamierzasz pozbyć się tego produktu, nie wyrzucaj go razem ze zwykłymi
Pol
domowymi odpadkami. Według dyrektywy WEEE (Dyrektywa 2002/96/EC)
obowiązującej w Unii Europejskiej dla używanych produktów elektronicznyc h
należy stosować oddzielne sposoby utylizacji.
363 Van Ness Way, Suite 404
Torrance, CA 90501. USA
Tel: (310) 781-1460
Fax: (310) 781-9152
http://www.citizen-systems.com