Citizen CLP-6401 User Manual
CLP-6401
User’s Manual
C. ITOU
FCC COMPLIANCE S TATEM E NT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
"DESIGNED AND MANUFACTURED T O BE EQUIVALENT TO EUROPEAN
STANDARD FOR ITE, EN60950."
- i -
EM I COMPLIANCE STATEM E NT
FOR CANADIAN USE RS
This equipment generates and uses radio frequency energy and if not installed and used
properly, that is, in strict accordance with the manufacturer's instructions, may cause
interference to radio and television reception. This digital apparatus does not exceed
the Class A limits for radio noise emissions from digital apparatus set out in the Radio
Interference Regulations of the Canadian Department of Communications. This
equipment is designed to provide reasonable protection against such interference in a
residential installation. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
･ Reorient or relocate the receiving antenna.
･ Increase the separation between the equipment and receiver.
･ Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
･ Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Use shielded cables to connect this device to computers.
Any changes or modifications not expressly approved by the
grantee of this device could void the user's authority to operate
the equipment.
ETAT DE CONFORMIT E E MI A L'USAG E
DES UTILIS ATEURS CANADIE NS
Cet équipment produit et utilise l'énergie à radiofréquences et s'il n'est pas installé et
utilisé correctment, c'esst à dire en accord strict avec les instructions du fabricant, il
risque de provoquer des intérferences avec la réception de la radio et de la télévision.
Le présent appareil numérique n'émet pas de bruite radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le Réglement
sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.
Cet équipment est conçu pour fournir une protection satisfaisante contre de telles
interférences dans une installation résidentielle. Cependant, il n'y a pas de garantie
contre les interférences avec les réceptions radio ou télévison, provoquées par la mise
en et hors circuit de l'équipment; aussi, il est demandé a l'utilisateur d'essayer de corriger
l'interférence par l'une ou plus des mesures suivantes:
･ Réorienter l'antenne de réception.
･ Installer l'ordinateur autre part, par égard pour le récepteur.
･ Brancher l'ordinateur dans une prise de courant différente de façon à ce que
l'ordinateur et le récepteur soient branchés sur des circuits différents.
- ii -
Important Safety Instructions
1. Read all of these instructions and save them for later reference.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water.
5. Do not place this product on an unstable cart, stand or table. The product may fall, causing
serious damage to the product.
6. Slots and openings on the cabinet and the back or bottom are provided for ventilation.
To ensure reliable operation of the product and to protect it from overheating, do not block or
cover these openings. The openings should never be blocked by placing the product on a
bed, sofa, rug or other similar surface. This product should never be placed near or over a
radiator or heat register. This product should not be placed in a built-in installation unless
proper ventilation is provided.
7. This product should be operated from the type of power source indicated on the marking label.
If you are not sure of the type of power available, consult your dealer or local power company.
8. This product is equipped with a three-pronged plug, a plug having a third (grounding) pin.
This plug will only fit into a grounding-type power outlet. This is a safety feature. If you are
unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet.
Do not defeat the safety purpose of the grounding-type plug.
9. Do not allow anything to rest on the power cord. Do not locate this product where the cord
will be walked on.
10. If an extension cord is used with this product, make sure that the total of the ampere ratings
on the products plugged into the extension cord do not exceed the extension cord ampere
rating. Also, make sure that the total of all products plugged into the wall outlet does not
exceed 15 amperes for 120V outlet and 7.5 amperes for 220-240V outlet.
11. Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
Never spill liquid of any kind on the product.
12. Except as explained elsewhere in this manual, don't attempt to service this product yourself.
Opening and removing those covers that are marked "Do Not Remove" may expose you to
dangerous voltage points or other risks. Refer all servicing on those compartments to
service personnel.
13. The mains plug on this equipment must be used to disconnect mains power. Please ensure
that the socket outlet is installed near the equipment and shall be easily accessible.
14. Unplug this product from the wall outlet and refer servicing to qualified service personnel
under the following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions since
improper adjustment of other controls may result in damage and will often require
extensive work by a qualified technician to restore the product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance, indicating a need for service.
- iii -
Notice
1. Before use, be sure to read this manual. And keep it handy for
reference when needed.
2. The contents of this manu a l may change withou t p rior notice.
3. Reproduction, transfer, or transmission of the contents of this manual
without prior consent is strictly prohibited.
4. We are not liable for any damage resulting from the use of the
information contained herein, regardless of errors, omissions, or
misprints.
5. We are n ot liable for any problems resulting from the use of optional
products and consumable supplies other than the designated
products contained herein.
6. Do not handle, disassemble or repair the parts other than those
specified in this manual.
7. We are n ot liable for any damage caused by user's erroneous use of
the printer and inadequate environment.
8. Data residing in the printer is temporary. Therefore, all data will be
lost if power is lost. We are n ot liable for any damage or loss of
profits caused by data loss due to failures, repairs, inspections, etc.
9. Please contact us if there are any mistakes or ambiguities within this
manual.
10. If there are missing or incorrectly collated pages in this manu al,
contact us to obtain a new manual.
- iv -
¾
¾
SAFETY SIGNS
n To prevent personal injury or property damage, the following shall be strictly
observed.
n The degree of possible injury and damage due to incorrect use or improperly
following instructions is described below.
¾
WARNING
must be strictly observed !
¾
Indicates a situation which, if not observed
and handled properly, could result in death
or serious injury.
CAUTION
This is a mark to call attention to the reader.
Indicates a situation which, if not observed
and handled properly, could result in injury.
- v -
WARNING
n Never perform the following. If not avoided, these may cause damage or
trouble to the printer or cause the printer to overheat and release smoke
and cause burns or an electrical shock. If the printer is damaged or is
malfun ctioning, be sure to turn the power off and remove the power cord
from the outlet, then consult ou r service personnel.
· Do not jolt or impact to the printer by stepping on, dropping or hitting
the prin ter.
· Do not place the prin ter in a poorly ventilated area, or shut off the air
vent of the printer.
· Do not place the prin ter where chemical reactions occur, such as in
laboratories or where air is mixed with salt or gas.
· Do not use a power vol tage or frequency other than those specified.
· Do not plug/unplug the power cord or attach/detach the interface
cable by simply grabbing the power cord or in terface cable. Do not
pull or carry the printer when the tension of the power cord or
interface cable is increased.
· Do not drop or put foreign matter such as clips and p ins into the
printer . This may cause problems.
· Do not plug the power cord into an outle t with man y loads.
· Do not spill drinks such as tea, coffee and juice on the printer or spray
insecticide on the printer. If drin k or w a te r is spilled , first be su re to
tur n the power off an d remove the power cord from the outl e t, then
consult our service personnel.
· Do not disassemble or modify the printe r.
n Discard or safely store the plastic packing bag. This bag should be kept
away from children. If the bag is pulled over a child’s head, it may cause
suffocation.
- vi -
General Precautions
1. Prior to operation, read the safety instruction s carefully and observe them.
2. Be careful when moving or carrying the printer. Dropping the printer may
cause injury or property damage.
3. Make sure if you open the top cover, it is opened all the way. If only partially
open, the cover could slam shut, possibly causin g injury.
4. Wh en the cover is open, be careful of the corners of cover. They could cause
injury.
5. Do not open the printer during printing.
6. Wh en cleaning the surface of the printer case, do not use the cloth that is
soaked in thinner, trich loroethylene, benzine, ketone or similar chemicals.
7. Do not use the printer where there is a lot of oil, iron particles, or dust.
8. Operate th e control pan el properly. A careless, rough handling may cause
problems or malfunction. Do not use such sharp-edged tool as a ballpoint
pen for operation .
9. Before attaching the auto-cutter drive board, be sure to unplug the power cord
from the outlet.
10. Attaching the auto-cutter drive board must not be done immediately after use
of printer .
11. Be careful not to damage the printer's drive pulley and belt.
12. Be careful of the edges of the plates so injury or property damage is possible.
13. If a problem occurs during printing, stop the printer immediately and unplug
the p ower cord from the outlet.
- vii -
Precautions When Installing the Printer
1. Prior to operation, read the safety instruction s carefully and observe them.
2. Do not u se or store the p rinter near fire, excessive moisture, in direct
sunlight, near an air conditioner or heater or other source of unusually high
or low temperature or humidity or excessive dust.
3. Do not place the printer where chemical reactions occur, such as in a
laboratory.
4. Do not place the printer where air is mixed with salt or gas.
5. The printer must sit on a firm, level surface where there is ample ventilation.
Never allow the printer's air vent to be blocked by a wall or other object.
6. Do not place anyth ing on the top printer .
7. Do not place the printer near a radio or tel evision, and do not use the same
wall outl et for the printer and radio or tel evision. Radio or television
reception could be adversely affected.
8. Do not bundle the pow er cord when inserting the plug.
9. Gr ip the plu g housing, not the cord, to unp lug th e p ower cord.
10. Make certain the in terface cable is attached properly. If polarity direction is
not correct, this may cause internal damage.
11. Make certain the power is turn ed off before attaching/detaching the interface
cable.
12. Avoid lengthening the signal cable or attaching it to any noise-produ cing
device. If it is unavoidable, use the shielded cable or twisted pair for each
signal.
- viii -
Chapters in This Manual
Chapter 1 Setup
Describes the packed items after opening the carton as
well as the names and functions of parts.
Chapter 2 Control Panel
Describes the necessa ry items for operations, such as
the control panel, printer settings and indications on the
LCD/LEDs.
Chapter 3 Preparation for Printing
Describes the procedures for loading the paper and
ribbon and includes notes on the use of paper and
ribbons.
Chapter 4 Troubleshootin g
Describes corrective a ct ions when pr oblems occur.
Chapter 5 Option s
Describes th e optional accessories for this printer.
Chapter 6 Specifications
Describes the basic specifications and commands for
this printer.
- ix -
Table of Contents
FCC Compliance Statement for American Users . . . i
EMI Compliance Statement for Canadian Users . . . ii
Important Safety Instructions . . . . . . . . . iii
Notice . . . . . . . . . . . . . . . . . iv
Safety Signs . . . . . . . . . . . . . . . v
Warning . . . . . . . . . . . . . . . . vi
General Precautions . . . . . . . . . . . . vii
Precautions When Installing the Printer . . . . . viii
Brief Description of Chapters in This Manual . . . . ix
Chapter 1 Setup . . . . . . . . . . . . . . . 1-1
1.1 Confirmation of Carton Contents . . . . . . 1-2
1.2 Part Names and Functions . . . . . . . . 1-3
1.3 Connection to Power . . . . . . . . . . 1-7
1.4 Connection to a Computer . . . . . . . . 1-8
Chapter 2 Control Panel . . . . . . . . . . . . 2-1
2.1 Control Panel . . . . . . . . . . . . 2-2
2.2 LCD/LED Indications and Adjustment Controls . . 2-3
2.3 Normal Operating Mode . . . . . . . . . 2-3
2.4 Printer Setup Mode . . . . . . . . . . . . 2-4
2.5 Self-Test Mode . . . . . . . . . . . . . 2-4
2.6 System Maintenance Mode . . . . . . . . 2-6
Chapter 3 Preparation for Printing . . . . . . . . . 3-1
3.1 Kinds of Paper . . . . . . . . . . . . . 3-2
3.2 Specification of Label and Tag . . . . . . . 3-2
3.3 Paper Setting . . . . . . . . . . . . . 3-6
3.4 Ribbon . . . . . . . . . . . . . . . 3-8
3.5 Ribbon Setting . . . . . . . . . . . 3-9
3.6 Head Offset Adjustments . . . . . . . . . 3-10
3.7 Head Pressure Adjustments . . . . . . . . 3-11
3.8 Ribbon Tension Adjustments . . . . . . . 3-12
3.9 Adjustable Sensor . . . . . . . . . . . 3-13
3.9.1 Exterior view and part names . . . . . . . . 3-13
3.9.2 How to operate adjustable sensor . . . . . 3-14
3.9.3 Specification of paper (for adj ustable sensor) . . . 3-15
- x -
3.10 Cleaning . . . . . . . . . . . . . . 3-16
Chapter 4 Troubleshooting . . . . . . . . . . 4-1
4.1 Error Messages . . . . . . . . . . . . 4-2
4.1.1 Error descriptions and indications . . . . . . 4-2
4.1.2 Error indications and corrective actions . . . 4-4
4.2 Power Troubleshooting . . . . . . . . . . 4-7
4.3 Paper Feed Troubleshooting . . . . . . . 4-8
4.4 Ribbon Feed Troubleshooting . . . . . . 4-9
4.5 Print Troubleshooting . . . . . . . . . . . 4-10
4.6 Interface Troubleshooting . . . . . . . . 4-11
Chapter 5 Options . . . . . . . . . . . . . . 5-1
Factory or Reseller (Deale r) Option s:
5.1 Auto-Cutter Unit . . . . . . . . . . . 5-2
5.2 Peeler Unit . . . . . . . . . . . . . . 5-2
User Options:
5.3 PCMCIA Memory Card . . . . . . . . 5-3
Chapter 6 Specifications . . . . . . . . . . . . 6-1
6.1 Main Specifications . . . . . . . . . . 6-2
6.2 Interface . . . . . . . . . . . . . . 6-6
6.2.1 System configuration . . . . . . . . . . 6-6
6.2.2 Specification of interface . . . . . . . . 6-7
6.2.3 RS-232C loopback test . . . . . . . . . 6-8
6.2.4 RS-232C protocol . . . . . . . . . . . 6-9
6.2.5 Interface pin assignment . . . . . . . . . 6-11
6.3 Outline of Command System . . . . . . . 6-13
6.4 Example of Connection to a Computer . . . . 6-14
6.5 Tear-Off Function . . . . . . . . . . . 6-15
6.5.1 Turning Tear ON/OFF . . . . . . . . . . 6-15
6.5.2 Tear-off when printing . . . . . . . . . . 6-15
6.5.3 Tear-off when feeding . . . . . . . . . . 6-16
6.5.4 Tear-off and type of data . . . . . . . . . 6-17
6.5.5 Cut position adjustments . . . . . . . . . 6-17
6.5.6 When "fnnn" command is executed
while Tear is OFF . . . . . . . . . . . . 6-18
6.5.7 Priority order . . . . . . . . . . . . . 6-18
- xi -
- xii -
Chapter 1
Setup
1.1 Confirmation of Carton Contents 1-2
1.2 Part Names and Functions 1-3
1.3 Connection to Power 1-7
1.4 Connection to a Computer 1-8
1-1
1. 1 Confirmation of Carton Contents
CAUTION Be careful when moving or carrying the prin ter and
when taking the printer out of the carton. The p rinter
may cause inj ury or property damage if dropped. Be
sure to grip the printer housing tightly when taking it
out of the carton. Do not grip th e p rinter b y the foam
packing material which may break, causing the printer
to drop.
Check that the fol lowing accessories are included with the printer in the carton.
· Power cord 1 pc
· Paper core 1 pc
· User's manual (this booklet) 1 copy
· Ink ribbon 1 pc
· Label paper 1 set
· Roll holder 1 pc
· Roll guide 1 pc
· Cleanin g pen 1 pc
Note: The empty carton and packing materials should be stored for future
shipping of the printer.
Power cord
Paper core
Ink ribbon
Cleaning pen
User’s manual
Printer
Label paper
Roll holder
Roll guide
1-2
1. 2 Part Names and Functions
D
FRO N T VIEW
n Control panel
The printer has two LED indicator lights and an LCD screen that displays
printer messages.
① LEDs
One LED is the power indicator an d the other is the error indicator.
② LCD
Displays the current printer status, configuration settings, or an
error message.
③ Control keys
The Pause, Feed an d Stop keys are arranged from left to right and
are used to facilitate printer operating. (For details, see Chapter 2
Control Panel.)
① LC
② LEDs
③ Control keys
1-3
I NSIDE VIEW
① Cover
④ Roll holder
⑤ Roll guide
⑥ Paper holder
② Ribbon holder
③ Ribbon
⑧ Offset verification window
⑦ Open lever
1-4
n Names and functions of each part
CAUTION · When opening the cover, open it all the way.
If on ly part way open, the cover could slam shu t,
possibly causing in jury.
· Be careful of th e edge of the cover when the cover
is open ed. It may cau se injury or property
damage.
· Be careful of the edges of the pl ates so injury or
property damage is possible.
① Cover
Opens to allow loading of th e paper and ribbon.
② Ribbon holder
To attach th e ribbon. (See Chapter 3.)
③ Ribbon winder
To win d the ribbon. (See Chapter 3.)
④ Roll holder
Hol ds the roll of paper.
⑤ Roll guide
Guides the roll of paper to be set on the roll holder. The roll guide can be
adjusted in accordance with the width of the paper. (See Chapter 3.)
⑥ Paper holder
Holds the roll holder w hich is inserted in the paper core.
⑦ Open lever
To swing the print head out of the way when loading the paper or cleaning
the print head.
⑧ Offset verification wi ndow
Allows you to check the position of the print head which may need adjustin g
based on the th ick ness of the paper used. (See Chapter 3.)
1-5
SI DE VIEW
n Interface connectors
To connect the interface cabl e.
n PCMCIA memory card cover
To protect the PCMCIA memory card from exposu re to dust and foreign
matter. To install a PCMCIA memory card, first unhook this cover , then
slide it out.
n Power switch
To turn on/off the power.
n Power inlet
To connect the power cord.
Power
switch
Serial
interface
connector
Parallel
interface
connector
PCMCIA memory card cover
1-6
1.3 Connection to Power
A
t
CAUTION Use an AC outlet that accepts a three-pronged plug.
Otherw ise, static electricity may be generated and
there will be danger of electric shock.
Connect to an AC outlet as follows:
1 Check that the power sw itch on the p rinter is set to OFF.
2 Connect the connector of the power cord to the power inlet on th e p rinter.
3 Insert the plug of the power cord in the AC outlet.
C outle
Power
Power switch
1-7
1.4 Connection to a Computer
An interface cable is necessary for connecting the printer to a computer.
To connect them, proceed as follows:
1 Turn off both power switches of the printer and the computer.
2 Connect the connector of one end of the interface cable to th e interface
connector at the lower side of the printer and secure it w ith screws.
3 Connect the connector of the other end of the interface cable to the interface
connector on the computer and secure it with screws.
1-8
Chapter 2
Control Panel
2.1 Control Panel 2-2
2.2 LCD/LED Indications and Adjustmen t Controls 2-3
2.3 Normal Operating Mode 2-3
2.4 Printer Setup Mode 2-4
2.5 Self-Test Mode 2-4
2.6 System Maintenance Mode 2-6
2-1
2.1 Control Panel
r
r
C
The control panel, on the front of the printer , con sists of three control keys
(Pause, Feed and Stop), two LED indicator lights (Power, Error), and a LCD
message screen. On the left side of the control panel there are three
adjustment controls (paper gap, black line and LCD contrast).
Exterior view of the control panel
Serial interface connecto
Parallel interface connecto
Paper gap adjustment control
Black line adjustment control
LCD contrast adjustment control
Power inlet
Power switch
D
L
LED power indicator
LED error indicator
Stop key
Feed key
Pause key
2-2
2. 2 LCD/LED Indications and Adjustment C ontrols
1 LCD
The eight-ch aracter LCD screen displays the current printer status,
configuration settings, or an error message.
2 LEDs
Power: The green LED power indicator goes on when the power is tuned ON.
Error: The red LED error indicator goes on when an error occurs.
3 Adjustment controls
The three adjustment controls are used to adjust th e paper gap (transparent
type) sensor sensitivity, bl ack line (reflective type) sensor sensitivity, and LCD
contrast.
2.3 Normal Operating Mode
When the power is turned on, the printer enters normal operating mode.
The control keys function as follows:
n Pause key
Temporarily pauses prin ting. "Pause" is displayed on the LCD screen.
If pressed during printing, printin g will stop after the current label is printed.
Press the Pause key again to resume printing.
n Feed key
Advance to the top of the next label. When using continu ous paper,
make su re the Sensor selection is set to ContinuP or a Paper error will
resu lt.
n Stop key
With this key, the operator can stop and can cel the current print job. Pressing
the Stop key during printing stops the printing immediately. Pressing th e Stop
key again cancel s the print job.
2-3
2. 4 Printer Setup Mode
To enter the Printer Setup Mode, press and hold down the Pause key then press
the Feed key and release both keys. In a few seconds you will hear a beep and
see Transfer or Dir ectTM displayed on the LCD screen. The functions of the
control keys are described below.
Changes to the prin ter configuration are stored in nonvolatile memory. This
guarantees that the prin ter configuration is maintained even after the power is
turned off.
[Functions]
Print mode selection, peeling sensor ON/OFF, auto-cutter ON/OFF, etc.
n Pause key: Selects the mode.
n Feed key: Selects the mode item.
n Stop key: Saves settings and returns the printer to normal operating mode.
Mode item Indication
¯
¯
¯¯
Direct-thermal/thermal Transfer ® Direct TM ®
transfer printing
¯¯¯¯
Peeling sensor Peel OFF ® Peel ON ®
¯¯¯¯
Auto-cutter Cut OFF® Cut ON ®
¯¯¯¯
Tearing Tear OFF ® T ear ON ®
¯¯¯¯
Sensor selection Edge ® Reflect ® ContinuP ®
2.5 Self-Test Mode
The printer can be placed into self-test mode by pressing and holding the Feed key
while turning the printer on.
Note: Proper use of this mode requires a minimum label size of 4” x 4”. Use of
a smaller label will prevent the user from seeing all printed information,
and verifying the print quality across the entire print head.
2-4
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