CLP-6001/6002
User’s Manual
FCC COMPLIANCESTATEMENT
FOR AMERICA N USERS
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to prov ide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his own expense.
"DESIGNED AND MANUFACTURED TO BE EQUIVALENT TO EUROPEAN
STANDARD FOR ITE, EN60950."
-i-
EMI COMPLIANCE STATEMENT
FOR CANADIAN USERS
This equipment generates and uses radio fre quency energy and if not installed and used
properly, that is, in strict accordance with the manufacturer's instructions, may cause
interference to radio and television reception. This digital apparatus doe s not exceed the
Class A limits for radionoise emissions from digitalapparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications. This equipment is designed to
provide reasonable protection against such interference in a residentialinstallation. Howeve r,
there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following me asures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to whichthe
receiver is connected.
• Consult the dealer or an experienced radio/TV te chnician for help.
CAUTION: Use shielded cables to connect this device to computers.
Any changes or modifications notexpressly approved by the
grantee of this device could void the user's authority to
operate the equipment.
ETAT DE CONFORMITE EMI A L'USAGE
DES UTILISATEURS CANADIENS
Cet équipment produit et utilise l'énergie à radiofréquences et s'il n'est pas installé et utilisé
correctment, c'esst à dire en accord strict avec les instructions du fabricant, il risque de
provoquer des intérferences avec la réception de la radio et de la télévision.
Le présent appareil numérique n'émet pas de bruite radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le
brouillage radioélectriqueédictépar le ministère des Communications du Canada.
Cet équipment est conçu pour fournir une protection satisfaisante contre de telles
interférences dans une installation résidentielle. Cependant, il n'y a pas de garantie contre
les interférences avec les récep tions radio ou télévison, provoquées par la mise en et hors
circuit de l'équ ipment; aussi, il est demandé a l'utilisateur d'essayer de corriger l'interférence
par l'une ou plus des mesures suivantes:
• Réorienter l'antenne de réception.
• Installer l'ordinateur autre part, par égard pour le récepteur.
• Brancher l'ordinateur dans une prise de courant différente de façon à ce que
l'ordinateur et le récepteur soient branchés sur des circuits différents.
-ii-
Important Safety Instructions
1. Read all of these instructions and save them for later reference.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water.
5. Do not place this product on an unstable ca rt, stand or table. The product may fall, causing
serious damage to the product.
6. Slots and openings on the cabinet and the back or bottom are provided for ventilation.
T o ensure reliable operation of the product and to protect it from overheating, do not block or
cover these openings. The openings should never be blocked by placing the product on a
bed, sofa, rug or other similar surface. This product should never be placed near or over a
radiator or heat register. This product should not be placed in a built-in installation unless
proper ventilation is provided.
7. This product should be operated from the type of power source indicated on the marking
label. If you are not sure of the type of power available, consult your dealer or local power
company.
8. This product is equipped with a three-pronged plug , a plug having a third (grounding) pin.
This plug will only fit into a grounding-type power outlet. This is a safety feature. I f you
are unable to insert the plug into the outlet, contact yourelectricianto replace your obsolete
outlet. Do not defeat the safety purpose of the grounding-type plug.
9. Do not allow anything to rest on the power cord. Do not locate this product where the cord
will be walkedon.
10. If an extension cord is used with this product, make sure that the total of the ampere ratings
on the products plugged into the extension cord do not exceed the extension cord ampere
rating. Also, make sure that the total of all products plugged into the wall outlet does not
exceed 15 amperes for 120V outlet and 7.5 amperes for 220 −240V outlet.
11. Never push object s of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
Never spill liquid of any kind on the product.
12. Except as explained elsewhere in this manual, don't attempt to service this product yourself.
Opening and removing those covers that are marked "Do Not Remove" may expose you to
dangerous voltage points or other risks. Refer all servicing on those compartments to
service personnel.
13. The mains plug on this equipment must be used to disconnect mains power. Please
ensure that the socket outlet is installed near the equipment and shall be easily accessible.
14. Unplug this product from the wall outlet and refer servicing to qualified service personnel
under the following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions since
improper adjustment of other controls may result in damage and will often require
extensive work by a qualified technicianto restore the product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance, indicating a need for
service.
- iii -
Notice
1. Before use, be sure to read this manual. And keep it handy for
reference when needed.
2. The contents of this manual may be changed without prior notice.
3. Reproduction, transfer, or transmission of the contents of this manual
without prior consent is strictly prohibited.
4. We are not liable for any damage resulting f rom the use of the
information contained herein, regardless of errors, omissions, or
misprints.
5. We are not liable for any problems resulting from the use of optional
products and consumable supplies other than the designated
products contained herein.
6. Do not handle, disassemble or repair the parts other than those
specified in this manual.
7. We are not liable for any damage caused by user's erroneous use of
the printer and inadequate environment.
8. Data resi ding in the printer is temporary. Therefore, all data will be
lost if power is lost. We are not liable for any damage or loss of
profits caused by data loss due to failures, repairs, inspections, etc.
9. Please contact us if there are any mistakes or ambiguities within this
manual.
10. If there are missing or incorrectly collated pages in this manual,
contact us to obtain a new manual.
Trademarks or registered trademarks of other companies and products
are included in this manual.
CE marking shows conformity to the following criteria and provisions:
Low Voltage Directive (73/23/EEC)/EN60950
EMC Directive (89/336/EEC)/EN55022 & EN50082-1
-iv-
SAFETY SIGNS
y
must be strictl
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To prevent personal injury or property damage, the fo llowing shall be strictly
observed.
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The degree of possible injury and damage due to incorrect use or improperly
following instructions is described below.
Indicates a situation which, if not observed
WARNING
CAUTION
and handled properly, could result in death
or serious injury.
Indicates a situation which, if not observed
and handled properly, could result in injury.
observed !
This is a mark to call attention to the reader.
-v-
WARNING
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Never perform the following. If not avoided, these may cause damage
or trouble to the printer or cause the printer to overheat and release
smoke and cause burns or an electrical shock. If the printer is
damaged or is malfunctioning, be sure to turn the power off and remove
the power cord from the outlet, then consult our service personnel.
• Do not jolt or impact to the printer by stepping on, dropping or hitting
the printer.
• Do not place the printer in a poorly ventilated area, or shut off the air
vent of the printer.
• Do not place the printer where chemical reactions occur, such as in
laboratories or where air is mixed with salt or gas.
• Do not use a power voltage or frequency other than those specified.
• Do not plug/unplug the power cord or attach/detach the interface
cable by simply grabbing the power cord or interface cable. Do not
pull or carry the printer when the tension of the power cord or
interface cable is increased.
• Do not drop or put foreign matter such as clips and pins into the
printer. This may cause problems.
• Do not plug the power cord into an outlet with many loads.
• Do not spill drinks such as tea, coffee and juice on the printer or spray
insecticide on the printer. If drink or water is spilled, first be sure to
turn the power off and remove the power cord f rom the outlet, then
consult our service personnel.
• Do not disassemble or modify the printer.
T
Discard or safely store the plastic packing bag. This bag should be
kept away f rom children. If the bag is pulled over child’s head, it may
cause suffocation.
-vi-
General Precautions
1. Prior to operation, read the safety instructions carefully and observe them.
2. Be careful when moving or carrying the printer. Dropping the printer may
cause injury or property damage.
3. Make sure if you open the top cover , it is opened all the way. If only partially
open, the cover could slam shut, possibly causing injury.
4. When the cover is open, be careful of the corners of cover. They could
cause injury.
5. Do not open the printer during printing.
6. When cleaning the surface of the printer case, do not use the cloth that is
soaked in thinner, trichloroethylene, benzine, ketone or similar chemicals.
7. Do not use the printer where there is a lot of oil, iron particles, or dust.
8. Operate the control panel properly. A careless, rough handling may cause
problems or malfunction. Do not use such sharp-edged tool as a ballpoint
for operation.
9. Before attaching the auto-cutter drive board, be sure to unplug the power cord
from the outlet.
10. Attaching the auto-cutter drive board must not be done immediately after use
of printer.
11. Be careful not to damage the printer's drive pulley and belt.
12. Be careful of the edges of the plates so injury or property damageis possible.
13. If a problem occurs during printing, stop the printer immediately and unplug
the power cord from the outlet.
-vii-
Precautions W hen Installing the Printer
1. Prior to operation, read the safety instructions carefully and observe them.
2. Do not use or store the printer near fire, excessive moisture, in direct
sunlight, near an air conditioner or heater or other source of unusually high
or low temperature or humidity or excessive dust.
3. Do not place the printer where chemical reactions occur, such as in a
laboratory.
4. Do not place the printer where air is mixed with salt or gas.
5. The printer must sit on a firm, level surface where there is ample ventilation.
Never allow the printer's air vent to be blocked by a wall or other object.
6. Do not place anything on the top printer.
7. Do not place the printer near a radio or television, and do not use the same
wall outlet for the printer and radio or television. Radio or television
reception could be adversely affected.
8. Do not bundle the power cord when inserting the plug.
9. Grip the plug housing, not the cord, to unplug the power cord.
10. M ake certain the interface cable is attached properly. If polarity direction
is not correct, this may cause internal damage.
11. Make certain the power is turned off before attaching/detaching the
interface cable.
12. Avoid lengthening the signal cable or attaching it to any noise-producing
device. If it is unavoidable, use the shielded cable or twisted pair for each
signal.
- viii -
Chapters in This Manual
Chapter 1 Setup
Describes the packed items after opening the carton as
well as the names and functions of parts.
Chapter 2 Control panel
Describes the necessary items for operations, such as
the control p anel, printer settings and indications on the
LCD/LEDs.
Chapter 3 Paper and Ribbon
Describes the procedures for loading paper and ribbon
and includes notes on the use of paper and ribbons.
Chapter 4 Troubleshooting
Describescorrective actions when problems occur.
Chapter 5 Options
Describes the optional accessories for thisprinter.
Chapter 6 Specifications
Describes the basic specifications and commands for
this printer.
-ix-
Table of Contents
FCC Compliance Statement for American Users..................................i
EMICompliance Statement fo r Canadian Users..................................ii
ImportantSafety Instructions.............................................................. iii
Notice.................................................................................................iv
Safety Signs........................................................................................ v
Warning..............................................................................................vi
General Precautions..........................................................................vii
Precautions When Installing the Printer............................................ viii
Chapters in This Manual.....................................................................ix
Chapter 1 Setup.................................................................................. 1-1
1.1 Confirmation of Carton Contents........................................... 1-2
1.2 Part Names and Functions.................................................... 1-3
1.3 Connection to Power.............................................................1-7
1.4 Connection to a Computer .................................................... 1-8
Chapter 2 Control Panel....................................................................... 2-1
2.1 Control Panel........................................................................ 2-2
2.2 LCD/LED Indications and Adjustment Controls.....................2-3
2.3 Normal Operating Mode........................................................2-3
2.4 Printer Setup Mode...............................................................2-4
2.5 Self-Test Mode...................................................................... 2-4
2.6 SystemMaintenance Mode...................................................2-5
Chapter 3 Paper and Ribbon................................................................ 3-1
3.1 Kinds of Paper ...................................................................... 3-2
3.2 Specificationof Label and Tag............................................... 3-2
3.3 Ribbon .................................................................................. 3-6
3.4 Paper Setting........................................................................ 3-7
3.5 Ribbon Setting ...................................................................... 3-9
3.6 Print Head OffsetAdjustments............................................ 3-10
3.7 Ribbon Tension Adjustments...............................................3-13
3.8 Paper Detector Adjustments (for CLP-6001 only)................3-14
3.8.1 Exterior view and part names...................................3-14
3.8.2 How to operate adjustable sensor............................ 3-15
-x-
(continued)
Chapter 4 Troubleshooting .................................................................. 4-1
4.1 Error Messages..................................................................... 4-2
4.1.1 Error descriptions and indications.............................. 4-2
4.1.2 Error indications and corrective actions......................4-4
4.2 Power Troubleshooting..........................................................4-7
4.3 Paper Feed Troubleshooting................................................. 4-8
4.4 Ribbon Feed Troubleshooting............................................... 4-9
4.5 Print Troubleshooting.......................................................... 4-10
4.6 Interface Troubleshooting.....................................................4-11
Chapter 5 Options.................................................................................5-1
Factory or Reseller (Dealer)Options:
5.1 Auto-CutterUnit.................................................................... 5-2
5.2 Peeler Unit............................................................................ 5-2
5.3 Adjustable Sensor (for CLP-6002 only)................................. 5-2
User Options:
5.4 PCMCIA Memory Card..........................................................5-3
Chapter 6 Specifications...................................................................... 6-1
6.1 Main S pecifications............................................................... 6-2
6.2 Interface................................................................................ 6-6
6.2.1 System configuration.............................................................6-6
6.2.2 Specification of interface............................................ 6-7
6.2.3 RS-232C loopback test.............................................. 6-8
6.2.4 RS-232C protocol...................................................... 6-9
6.2.5 Interface pin assignment...........................................6-11
6.3 Outline of Command System...............................................6-13
6.4 Example of Connection to a Computer................................ 6-14
6.5 Tear-Off Function ................................................................ 6-15
6.5.1 TurningTear ON/OFF..............................................6-15
6.5.2 Tear-off when printing.............................................. 6-15
6.5.3 Tear-off when feeding.............................................. 6-16
6.5.4 Tear-off and type of data..........................................6-17
6.5.5 Cut position adjustments..........................................6-17
6.5.6 W hen "fnnn" command is executed
while tear-off is OFF.................................................6-18
6.5.7 Priority order............................................................ 6-19
-xi-
-xii-
Chapter 1
Setup
1.1 Confirmation of Carton Contents...........................1-2
1.2 Part Names and Functions....................................1-3
1.3 Connection to Power.............................................1-7
1.4 Connection to a Computer.....................................1-8
1-1
1.1 Confirmation of Carton Contents
CAUTION Be careful when m oving or carrying the printer and
when taking the printer out of the carton. The printer
may cause injury or property damage if dropped. Be
sure to grip the printer housing tightly when taking it
out of the carton. Do not grip the styro-foam to the
printer which may break, causing the printer to drop.
Checkthatallthe following accessoriesareincludedwiththeprinterinthecarton.
• Power cord 1 pc
• Roll holder 1 pc
• Roll guide 1 pc
• Paper core 1 pc
• User's manual (this booklet) 1 copy
Note: The empty carton and packing materials should be stored for future
shipping of the printer.
Power cord
Paper core
Roll holder
User’s manual
Roll guide
Printer
1-2
1.2 Part Names and Functions
FRONT VIEW
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Control panel
The printer has two LED indicator lights and an LCD screen that displays
printer messages.
1) LEDs
One LED is the power indicator and the other is the error indicator.
2) LCD
Displays the current printer status, configuration settings, or an
error message.
3) Control keys
The Pause, Feed and Stop keys are arranged from left to right and
are used to facilitate printer operating. (For details, see Chapter 2
Control Panel.)
4) Cover hinges
The cover hinges are used to hold the cover as far as you have
opened it.
Hinge
LCD
LEDs
Control keys
1-3
INSIDE VIEW
Cover
Roll holder
Roll guide
Paper holder
Ribbon winder
Ribbon holder
Offset verification window
Open lever
1-4
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Names and functions of each part
CAUTION • When opening the cover, open it all the way.
If only part way open, the cover could slam shut,
possibly causing injury.
• Be careful of the edge of the cover when the cover
is opened. It may cause injury or property
damage.
• Be careful of the edges of the plates so injury or
property damage is possible.
1) Cover
Opens to allow loading of the paper and ribbon.
2) Ribbon holder
To attach the ribbon. (See Chapter 3 Paper and Ribbon.)
3) Ribbon winder
To wind the ribbon. (See Chapter 3 Paper and Ribbon.)
4) Roll holder
Holds the roll of paper.
5) Roll guide
Guides the roll paper to be set on the roll holder. The roll guide can be
adjusted in accordance with the width of the paper.
6) Paper holder
Holds the roll holder which is inserted in the paper core.
7) Open lever
To swing the print head out of the way when loading the paper or cleaning
the print head.
8) Off set verification window
Allows you to check the position of the print head which must be adjusted to
the thickness o f the paper used. (See Chapter 3 Paper and Ribbon.)
1-5
SIDE VIEW
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Interface connector
To connect the interface cable.
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PCMCIA memory card cover
To protect the PCMCIA memory card from exposure to dust and foreign
matter. To install a PCMCIA memory card, first unhook this cover , then
slide it out.
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Power switch
To turn on/off the power.
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Power inlet
To connect the power cord.
Serial
interface
connector
Parallel
interface
connector
Power inlet
Power
switch
PCMCIA memory card cover
1-6
1.3 Connection to Power
CAUTION Use an AC outlet that accepts a three-pronged plug.
Otherwise, static electricity may be generated and
there will be danger of electric shock.
Connect to an AC outlet as follows:
1 Check that the power switch on the printer is set to OFF.
2 Connect the connector of the power cord to the power inlet on the printer.
3 Insert the plu g of the power cord in the AC outlet.
AC outlet
Power inlet
Power switch
1-7
1.4 Connection to a Computer
An interface cable is necessary for connecting the printer to a computer.
To connect them, proceed as follows:
1 Turn off both power switches of the printer and the computer.
2 Connect the connector of one end of the interface cable to the interface
connector at the lower side of the printer and secure it with screws.
3 Connect the connector of the other end of the interface cable to the interface
connector on the computer and secure it with screws.
To a computer
1-8
Chapter 2
Control Panel
2.1 Control Panel...................................................... 2-2
2.2 LCD/LED Indications and Adjustment Controls... 2-3
2.3 Normal Operating Mode......................................2-3
2.4 Printer Setup Mode............................................. 2-4
2.5 Self-Test Mode.................................................... 2-4
2.6 System Maintenance Mode................................. 2-5
2-1
2.1 Control Panel
The control panel on the front of the printer consists of three control keys
(Pause, Feed and Stop), two LED indicator lights (Power, Error) and a LCD
message screen. On the left side of the control panel there are three
adjustment controls (paper gap, black line and LCD contrast).
1 Exterior view
The exterior view of the control panel is shown below.
Power inlet
Serial interface connector
Parallel interface connector
Paper gap adjustment control
Black line adjustment control
LCD contrast adjustment control
Power switch
LCD
LED power indicator
LED error indicator
Stop key
Feed key
Pause key
2-2
2.2 LCD/LED Indications and Adjustment Controls
1LCD
The eight-character LCD screen displays the current printer status,
configuration settings, or an error message.
2LEDs
Power: The green LED power indicator goes on when the power is tuned ON.
Error: The red LED error indicator goes on when an error occurs.
3 Adjustment controls
The three adjustment controls are used to adjust the paper gap (transparent
type) sensor sensitivity, black line (reflective type) sensor sensitivity, and LCD
contrast.
2.3 Normal Operating Mode
When the power is turned on, the printer enters normal operating mode.
The control keys function as follows:
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Pause key
Temporarily pauses printing. "Pause" is displayed on the LCD screen.
If pressed during printing, printing will stop after the current la bel is printed.
Press the Pause key again to resume printing.
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Feed key
Advance to the top of the next label. When using continuous paper, make
sure the Sensor selection is set to ContinuP or a Paper error will result.
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Stop key
With this key, the operator can stop and cancel the current print job. Pressing
the Stop key during printing stops the printing immediately. Pressing the Stop
key again cancels the print j ob.
2-3
2.4 Printer Setup Mode
To enter the printer setup mode, press and hold down the Pause then press the
Feed key and release both keys. The functions of the control keys are described
below.
Changes to the printer configuration are stored in nonvolatile memory. This
guarantees that the printer configuration is maintained even after the power is
turned off.
[Functions]
Print mode selection, peeling sensor ON/OFF, auto-cutter ON/OFF, etc.
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Pause key: Selects the mode.
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Feed key: Selects the mode item.
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Stop key: Saves the selection contents and returns the printer to the
normal operating mode.
Mode item Indication
2.5 Self-Test Mode
The printer enters the self-test mode when the Feed key is pressed and held down
while turning the printer on.
[Functions]
The printer performs the test print or enters the data dump mode (prints out the
communication data by ASCII code). The printer returns to the normal operating
mode when the power is turned off.
2-4
2.6 System Maintenance Mode
The printer enters the system maintenance mode when the Pause, Feed and Stop
keys are pressed and held down simultaneously while turning the printer on.
[Functions]
Holding down the Pause, Feed and Stop keys simultaneously for more than four
seconds after turning on the power allows the memory switches to be set to default
values (*).
The printer enters the communication parameter setting and paper gap and black
line sensor sensitivity adjusting mode.
The mode is selected with the Pause key and the mode item is selected with the
Feed key. Changing of the contents is executed as soon as they are displayed on
the screen.
Pressing the Stop key returns the printer to the normal operating mode.
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Pause: Mode selection
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Feed key: Item selection
Mode item Indication
* Default values
Baud rate: 9600 bpsRS-232C setting
Data length
Print mode setting Transfer
Optional functions
Peeling: OFF
Auto-cutter: OFF
Tear-off: OFF
Paper sensor setting Edge
Model Native ON
2-5
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Voltage setting mode
In the voltage setting mode, operate the paper gap and black line adjustment
controls so that the voltages of both "PE" and "BL" displayed on the LCD screen
read 3.0 V−3.3 V.
Setting procedure:
1 Sets only the liner (glassine paper) that has been peeled off the label paper.
2 Sets the paper gap level to 3.0 V−3.3 V (paper gap comes first).
3 Sets the black line level to 3.0 V−3.3 V (then black line).
Note: The order of steps 2 and 3 above may be reversed.
2-6
Chapter 3
Paper and Ribbon
3.1 Kinds of Paper .................................................... 3-2
3.2 Specification of Label and Tag.............................3-2
3.3 Ribbon ................................................................ 3-6
3.4 Paper Setting...................................................... 3-7
3.5 Ribbon Setting....................................................3-9
3.6 Print Head OffsetAdjustments..........................3-10
3.7 Ribbon Tension Adjustments.............................3-13
3.8 Paper Detector Adjustments.............................3-14
3.8.1 Exterior view and part names...................3-14
3.8.2 How to operate adjustable sensor............ 3-15
3-1
3.1 Kinds of Paper
1 Kinds of paper
Direct-thermal or thermal-transfer printing paper is available. The paper
must be high-quality. Otherwise, print quality and long life of print head
will not be guaranteed.
2 Type of paper
• Label (continuous, die-cut, fanfold)
• Tag
• Ticket
The roll paper with inking surface either rolled inward or outward may be
used.
3 Size of paper
Paper width: 25.4 mm−118mm(1in−4.65 in)
Paper thickness: 0.063 mm−0.254 mm (0.0025 in−0.01 in)
Max. printing width: 104 mm (4.1 in)
Max. printing length: 406 mm (16 in)
Max. outer diameter of roll paper: 203 mm (8 in)
4 Paper core inner diameter
38 mm−76 mm (1.5 in−3in)
3.2 Specification of Label andTag
The position of a label or tags is detected by the printer's transparent-type
and reflective-type photosensors.
Transparent-type photosensor: Detects paper gap between label and
tag notch.
Reflective-type photosensor: Detects black line.
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Specification of paper
For each dimension of paper gap between labels, tag (label) notch and black
line, see the figure. The black line must be aligned with the top edge of
each label.
3-2
Unit: mm (inch)
CLP-6001 CLP-6002
Min. value Max. value Min. value Max. value
A Label width 25.40 (1.0) 118.00 (4.65) 25.40 (1.0) 118.00 (4.65)
B Liner width 25.40 (1.0) 118.00 (4.65) 25.40 (1.0) 118.00 (4.65)
C Label left-side edge position 0 2.54 (0.10) 0 2.54 (0.10)
D Label paper-gap length 2.54 (0.10) 2539.00(99.96) 2.54 (0.10) 2539.00 (99.96)
E Label length 12.70 (0.50) 2539.00(99.96) 12.70 (0.50) 2539.00 (99.96)
F Label pitch 12.70 (0.50) 2539.00(99.96) 12.70 (0.50) 2539.00 (99.96)
G Liner thickness 0.06 (0.0025) 0.125 (0.0049) 0.06 (0.0025) 0.125 (0.0049)
H Paper thickness 0.06 (0.0025) 0.25 (0.01) 0.06 (0.0025) 0.25 (0.01)
I Notch right-side edge position 3.6 (0.14) 60.8 (2.39) 8.3 (0.32) 11 (0.43)
J Notch left-side edge position 0 57.2 (2.25) 0 4.7 (0.19)
K Notch length 2.54 (0.10) 17.80 (0.70) 2.54 (0.10) 17.80 (0.70)
L Black line right-side edge position 15.00 (0.59) 15.00 (0.59)
M Black line left-side edge position 0 51.5 (2.02) 0 1.5 (0.06)
N Black line width 3.18 (0.125) 17.80 (0.70) 3.18 (0.125) 17.80 (0.70)
Note: • If paper has both label paper-gap and black-line, choose the paper-gap sensor.
• Fanfold uses the paper-gap sensor.
Size of paper
H
G
Printing area
Label Continuous paper
B
C
A
Notch detection Black-line detection
I
L
M
Printing
area
I
J
FDE
Use of paper-gap sensor Use of paper-gap sensor Use of black-line sensor
KK
N
Black-line (back)
OD value: 1.5 or
Ink containing
Direction of paper feed
more
carbon
2.5mm 104.0mm (11.5mm)
Left-side
margin
Printing area
Right-side
margin
Paper specification
3-3
Units for position and length
The print positions may be specified in either inch or metric system.
Switching between the two systems is accomplished through software.
The print positions can be f reely designated within the maximum label size,
regardless of which system you use.
T
Inch system
Basic unit (point): 0.01 in (0.254 mm)
The position of each row address (in the direction of main scanning) and
column address (in the direction of subscanning) is designated in 0.01-inch
units. In the case of the 203 dpi head, if the print position changes by 1 point,
it will change by 2 dots.
1 point = 0.01 in = 2 dots
100 point = 1.00 in = 203
T
Metric system
.
.
.
.
dots
Basic unit (point): 0.1 mm
The position of each row address and column address is designated in
0.1-mm units. Since there is a slight difference between the main and
subscanning density and the point value, the nearest dot number to the
designated address is selected in one dot (0.125 mm) units.
1 point = 0.1 mm = 1 dot
100 point = 10.0 mm = 80
.
.
.
.
dots
The basic unit is common to all label format and system-level commands.
The label format commands are used to specify the position, length,
whole-screen offset, etc. The system-level commands are used to
specify the maximum paper length, home-position offset, etc.
3-4
Reference line and points
g
The reference line and points are described here. The position of 2.5
mm from the left edge of the paper is the reference line for paper.
Always the left bottom is the reference point for printing characters and
bar codes. The concept of this reference line and points are common to
such commands as ruled line and graphic.
Left edge of paper
Paper reference line
Printing reference point
Printing reference point
2.5
Direction of paper feed
Printin
reference point
Printing reference point
3-5
3.3 Ribbon
T
Size of ribbon
Width of ribbon: 25.4 mm−114.3mm(1in−4.5 in)
The width of the ribbon for thermal-transfer printing is recommended to be the
±10% of the width of thepaper .
The inner diameter of the ribbon core must not exceed 25.4 mm (1 in).
The ribbon with inking surface either rolled inward or outward may be used.
The maximum outer diameter of the roll ribbon is 74 mm (2.91 in).
A single roll of the ribbon (360 m) enables the printing of about two rolls of the
paper with outer diameter of 203 mm (8 in).
3-6
3.4 Paper Setting
CAUTION Be careful of the edges of the plates so injury or
The printer is designed for easy loading of paper and ribbon. After opening the
cover, set the register paper as follows:
1 Push down the open lever 1 to move the print head out of the way.
2 Push down the lever 3 to move the sensor arm 2 out of the way.
3 Attach the roll paper and roll guide 5 to the roll holder and position it in the
paper holder 6 . After installing the roll paper, adjust the roll guide 5 to the
width of the roll paper. The roll paper should be in its deepest position
(reference side).
4 Pull the moving paper guide 7 toward you to maintain the paper insertion
path.
5 Set the roll paper as shown in th e figure.
6 Attach the left side of roll paper to the fixed paper guide 8 and let the moving
paper guide 7 slightly contact the other end of the roll so that the paper does
not skew.
property damage is possible.
7 Push down the sensor arm 2 until the lever hook is locked.
8 Align the paper with the positioning notch of the peeling-off plate 9 and then
10
press down the ribbon bearing flat
lever hook will lock.
9 Close the cover.
10 Turn on the power to the printer. The LCD screen on the control panel will
display "On line." Press the Feed key. The paper will advance to the next
label and stop there.
(For encircled numbers, see figures on the next page.)
to close the print head. The open
3-7
10
2
Roll paper
1
5
4
6
3
10
Roll paper
5
4
Referenceside
6
1
3
7
8
9
Notch for alignment
3-8
3.5 Ribbon Setting
CAUTION Be careful of the edges of the plates so injury or
After opening the cover, set the ribbon as follows:
1 Push down the open lever 1 to move the print head out of the way.
2 Insert the ribbon shaft
Then set it in the ribbon holder as shown in the figure.
property damage is possible.
11
in the roll ribbon so that it is in its deepes t pos ition.
12
3 Insert the ribbon shaft
12
in the paper core
13
so that it is in its deepes t
position. Then set it in the ribbon winder as shown in the figure.
4 Adhere the top end of the ribbon to the paper core with adhesive tape. Turn
the ribbon winder in the direction ribbon winding to remove slackness and
wrinkles from the ribbon.
10
5 Press down the ribbon bearing flat
to close the print head.
The open lever hook will lock.
6 Close the cover.
7 Turn on the power to the printer. The LCD screen on the control panel will
display "On line." Press the Feed key. The paper will advance to the next
label and stop there.
11
Ribbon
13
Print head opened
Direction of ribbon winding
1
Roll paper
Ribbon
Completion of settingpaper and ribbon
3-9
3.6 Print Head Offset Adjustments
CAUTION Ensure the print head offset adjustments are made
properly according to the type of print media (thickness &
width). Incorrect adjustments can cause failure of the
print head.
The printer has already beenfactory set with labels 118 mm in width. However,
the print head offset adjustments m ay be needed depending on the width of the
paper and the paper quality. If the print quality is inferior because of the pap er,
adjust it according to the following:
1 When print is unclear or blurred because of poor paper quality:
Adjust the offset between the print head and the platen by turning
the offset adjustment screw. The print head offset adjustments are
made by changing the inclination of the print head to the platen.
This has already been factory set, but the offset may need changing
if the print head was replaced or disassembled. Also, it may need
changing if a different type of paper was used. In those cases,
make adjustments according to the criteria below.
a) Standard paper, label paper (slick paper, craft paper , etc.),
and thermal paper
b) Thick paper (tag or other similar paper)
Offset adjustment screw (M3)
Offset verification window
3-10
The relationship between the offset adjustment screw and the print head
heating element is shown below:
a) Print head position for label
Offset adjustment screw
Heating ele ment
b) Print head position for tag
Offset adjustment
screw
Offset verification window
a
Offset verification window
Heating ele ment
b
2 When print darkness on the left and right sides of the label is not equal:
Adjustments may be needed if paper with different width is used. Print
darkness is affected by the amount of pressure on the print head so it
must be adjusted with the head pressure adjustment screw if necessary.
The pressure on the right side of the print head, viewed from the front
panel, is adjusted by turning the head pressure adjustment screw.
Turning the screw clockwise decreases the pressure, and turning the
screw counterclockwise increases the pressure.
The condition of the right side of the print head can be checked through
the upper frame window, which is located at the front of the printer
mechanism unit.
3-11
T
Adjustments
Normally, the pressure on the left and right sides of the print head has already
been adjusted to equal loads at the factory. The check marks are located
under the upper frame window.
Adjustments are needed in the following cases:
1) When print on the left side is too light:
Turn the head pressure adjustment screw clockwise.
2) When prin t on the right side is too light:
Turn the head pressure adjustment screw counterclockwise.
3) When paper of smaller width is used:
In this case, the contact between the print head and the platen becomes
large, so the stepping motor will have a heavy load or the print head may
scrapethe platen. To avoid this, turn the head pressure adjustment screw
clockwise to decrease the pressure on the right side of the print head.
In addition, adjustments will be useful for avoiding wrinkling of the ribbon or
skewing of the paper. For more information, contact our service
personnel.
Upper frame window
Head pressure adjust-screw
Verification
window
Note: These values are just for reference.
Paper width Right head
1inch 0kgf
2 inches 0.5 kgf
3 inches 1 kgf
4 inches 2.4 kgf
Used for adjustments when
ribbon wrinkles or skews with
paper width of 4 inches
Factory setting
pressure
3-12
3.7 Ribbon Tension Adjustments
When the ribbon slips or wrinkles during printing, adjust the ribbon tension. The
printer has already been factory set with the ribbon width of 114 mm. When using
ribbon with a different width, adjust it according to the following procedure:
a) Hold the ribbon roll with one hand so that it does not turn.
b) Slightly push the knob toward the ribbon roll with the other hand and rotate the
knob until the stopper comes to the desired position.
c) Gradually release the knob so that the stopper fits in the groove on the knob.
Set values to each ribbon width:
Ribbon width
Adjustment when ribbon slips 5 5 Mild
25.4 mm (1 in)
50.8 mm (2 in) 3 3
76.2 mm (3 in) 2 2
101.6 mm (4 in): factory setting 1 1 Strong
Ribbon winding
section
44
Ribbon feed
section
Tension
d) After printing, check for ribbon wrinkle or slipping. If it occurs, adjust it further
according to the following procedure:
(1) When the ribbon wrinkles, the tension on the ribbon winding section
should be increased.
(2) When the ribbon slips, the tensionon the ribbon feed section should be
decreased. If the problem is not resolved even when the tension on
the ribbon feed section is set to 3, the tension on the ribbon winding
section should be increased.
If ribbon problems are not resolved, consult our service personnel.
Ribbon feed section
Variable knob
Ribbon winding section
Strong
Mild
Strong
Mild
3-13
3.8 Paper Detector Adjustments
3.8.1 Exterior view and part names
Adjust-knob
192.4
Mark (Yellow) Guide rail upper
(for CLP-6001 only)
37.7 70.6
Exterior view and part names
3-14
3.8.2 How to operate adjustable sensor
(1) Move the adjustable sensor unit to your required position to detect by turning
the adjust-knob. First measure the position to detect, then align the mark of
the measure on the guide rail upper with the sensor position mark (yellow) on
the upper sensor to set to the position to detect.
The sensor movable range is shown below.
(2) Load the liner and close the guide rail upper and set voltage to3V.
Note: For voltage setting, see the User’s Manual of the printer.
Left-side edge of paper
0mm
118mm(max.widthofpaper)
59 mm (sensor movable range
Sensor movable range
3-15
3-16
Chapter 4
Troubleshooting
4.1 Error Messages...................................................4-2
4.1.1 Error descriptions and indications............4-2
4.1.2 Error indications a nd corrective actions ... 4-4
4.2 Power Troubleshooting ....................................... 4-7
4.3 Paper Feed Troubleshooting...............................4-8
4.4 Ribbon Feed Troubleshooting ............................. 4-9
4.5 Print Troubleshooting........................................ 4-10
4.6 Interface Troubleshooting.................................. 4-11
4-1
4.1 Error Messages
When there is a problem with the printer, a buzzer sounds, and the error lamp on
the control panel lights and an error message is displayed on the LCD screen.
Error descriptions and corrective actions are shown below.
4.1.1 Error descriptions and indications
Description Indication LED Buzzer
Battery dead (for clock and backup RAM) Battery Lights Sounds long
Low head temperature ColdHead Lights Sounds long
Low PCB temperature Cold PCB Lights Sounds long
Abnormal head resistance value
Error contents and head information
repeatedly displayed
Rank: Rank of head resistance value
Average: Average of resistance values
(A/D reading value decimal
system)
Maximum: Max. value of resistance
Minimum: Min. value of resistance
Communication error (receive buffer overrun) OverFlow Lights Sounds long
Communication error (pari ty, framing) S/I Err Lights Sounds long
Communication error (transmit buffer overflow)
Pause key press ed Pause
Pause command reception (remote control) Pause
Head overheat
Stop key pressed Stop
Stop command reception (remote control) Cancel
Mechanism head open HeadOpen Lights
Paper end (no paper left) PaperEnd Lights
Head Err
Rank ***
Ave.***
Max.***
Min.***
HostBusy
T.D.Full
OverHeat
Cooling
Lights Sounds long
Blinks
Sounds short
3times
−− −−
−− −−
Blinks
−−
Sounds short
3times
Sounds short
3times
−− −−
Sounds short
3times
Sounds short
3times
4-2
Description Indication LED Buzzer
Paper out (paper position can't be detected)
Error contents and sensor information
repeatedly displayed
M command: Sets length for detection
miss checking with system
command M
Maximum: Max. value ofsensor
reading voltage
Minimum: Min. value of sensor
reading voltage
Ribbon end RibonOut Lights
PCB overheat
(PCB or sensor abnormality)
Fan stop Fan stop Blinks
Option board abnormality OP Err Lights
Auto-cutter abnormality
(such as poor engagement)
ROM checksum error ROM Err Lights Sounds long
RAM checksum error RAM Err Lights Sounds long
PaperErr
MCMND
Max*.**V
Min*.**V
OverHeat Lights
Cut Err Lights
Lights
Sounds short
3times
Sounds short
3times
Sounds short
3times
Sounds short
3times
Sounds short
3times
Sounds short
3times
4-3
4.1.2 Error indications and corrective actions
Indication Description Corrective actions
Battery Battery dead Automatically returned after displaying the error
for a certain time.
Change the lithium battery (CR2032).
Note: Contact our service personnelto
replace the battery.
If the battery runs down, the realtime clockwill
stopand the contents of the memory switch will
be lost.
ColdHead Low head temperature Automatically returned after displaying the error
Cold PCB Low PCB temperature Automatically returned after displaying the error
Head Err Abnormal head
resistance value
OverFlow Communicationerror
(receive buffer
overrun)
for a certain time.
Raise the temperature around the printer.
Print density becomes low and print quality
becomes inferior when the head temperature
is low.
for a certain time.
Raise the temperature around the printer.
Print density becomes low and print quality
becomes inferior when the head temperature
is low.
Check the contents and clear with the Stop key.
Replacethe print head.
Print quality is affected at the section where the
head resistance value is abnormal.
Check the contents and clear with the Stop key.
Correct the communication control system or
communication cable failure.
S/I Err Communication error
(parity, framing)
HostBusy
T.D.Full
Pause Pause key pressed Press the Pause key once again to resume
Pause Pause command
Communication error
(transmit buffer
overflow)
reception
(communication
control)
Check the contents and clear with the Stop key.
Correct the communication parameter or
communication cable failure.
Automatically returned if the computer receives
data and the buffer becomes empty.
printing.
If the Stop key is pressed, the stored printing
contents will be lost and "on line" will turn on.
Same as above.
4-4
Indication Description Corrective actions
OverHeat
Cooling
Stop Stop key pressed Enters a pause after displaying the stop by the
Cancel Stop command
HeadOpen Mechanism head
PaperEnd Paper end (no paper
PaperErr Paper out (paper
Head overheat Wait until the head temperature goes down.
When the temperature becomes low, the
remaining printing resumes.
Stop key.
If the Pause key is pressed, the printingwill
resume.
If the Stop key is pressed again, the stored
printing contents will be lost and "on line" will
turn on.
reception
(communication
control)
open
left)
position can't be
detected)
Displays the stop by the stop command,
discards the stored printing contents, and
enters a pause.
If the Pause key is pressed, "on line" will turn
on.
Close the mechanism head.
Install the paper.
Check the contents and clear with the Stop
key.
Correct the faulty setting of the paper detection
(paper gap, black line, continuous paper).
Correct the faulty parameter for paper (max.
length, continuous paper).
Adjust the sensor or change for the paper that
accepts the paper position detection.
Specify the length for detection miss checking
with the M command.
When the paper position can't be detected
during paper feeding by the specified length, it
is judged error. Generally specify the length
about three times the label length.
In case of the continuous paper, specify the
label length with the C command.
Difference betweenthe maximum and
minimum values of the sensor reading voltage
must be 0.8 V or more.
Sensor adjustments and paper characteristic
verification (voltage verification) can be
performed with the Maintenance mode.
4-5
Indication Description Corrective action s
RibonOut Ribbon end Check the contents and clear with the Stop
key.
Install the ribbon.
Check that the ribbon winds fully.
Correct the faulty setting of the print mode
(direct-thermal or thermal-transfer).
OverHeat PCB overheat Turn off the power and reset the printer.
If this recurs, contact ourservice personnel.
Fan stop Fan stop Check for the fan stop caused by the problems
such as foreign matter entered in the air vent.
Automatically returned if the fan turns again.
If disassembling is needed to remove foreign
matter or the problem can't be identified,
contact our service personnel.
OP Err Option board
abnormality
Cut Err Auto-cutter
abnormality (such as
poor engagement)
ROM Err ROM checksum error Turn off the power and reset the printer.
RAM Err RAM checksum error Turn off the power and reset the printer.
−−
System error (such as
timerorCPU
malfunction)
Turn off the power and reset the printer.
If this recurs, contact ourservice personnel.
Check the contents and clear with the Stop
key.
If this can't be cleared, turn off the power and
remove foreign matter from the auto-cutter.
If this recurs, contact ourservice personnel.
If this recurs, contact ourservice personnel.
If this recurs, contact ourservice personnel.
First protect the system, then reset the printer.
4-6
4.2 Power Troubleshooting
Problem Cause and remedy
No power even
with power switch
turnedON.
• Power cord is not
properly connected to the
outlet.
• Power cord is not
properly connected to the
power inlet.
• Input voltage is not
correct; input voltage is
greater or less than the
rated voltage.
• Correct RS-232C cable is
not used.
→ Turn off the power switch and
properly reconnect the power
cord to the outlet.
→ Turn off the power switch and
properly reconnect the power
cord to the power inlet.
→ Set input voltage within the rated
voltage (puncture voltage may
occur. Contact our service
personnel).
→ Turn off the power switch and
unplug the interface cable.
Check that power turns on by
turning the power switch to ON
and then use the correct
RS-232C cable.
4-7
4.3 Paper Feed Troubleshooting
Problem Cause and remedy
Paper doesn't
feed.
Paper skews. • Paper end is not in
Paper doesn't
alignwith the print
position.
• Wrong paper path.
• Mechanism head is open.
contact with the paper
guide.
• Roll guide is not in
contact with the roll
paper.
• Head pressure is not
correct.
• Setting mode is not
correct.
• Paper gap (black line)
sensor adjustment failure.
• Transfer data is abnormal.
→ Use correct path.
→ Close the mechanism head.
→ Slightly push the paper guide
against the paper end.
→ Slightly push the roll guide
against the roll paper.
→ Adjust it with the offset adjustment
screw according to the paper
width.
→ Check whether the setting mode
is for paper gap or black line
sensor and if it is not, change it as
necessary.
→ Adjust the voltageof the paper
gap and black line sensor from
the v oltage setting in the system
maintenance mode.
→ If the contents of the transfer data
are incorrect, set them properly
again.
4-8
4.4 Ribbon FeedTroubleshooting
Problem Cause and remedy
Ribbon doesn't
wind.
Ribbon wrinkles. • Tension of ribbon holder
• Print modeis set to
direct-thermal printing.
• Wrong ribbon path.
• Ribbon wind direction is
reversed.
• Ribbon wind tension is
not correct.
and ribbon winder is not
correct.
• Print density (heating
factor) is not correct.
• Angle of ribbon guide bar
is not correct.
Note: If narrow paper is used, the ribbon may wrinkle. Decrease
the right head pressure by turning the offset adjustment screw to
prevent ribbon from wrinkling.
→ Change to the thermal-transfer
printing.
→ Use correct path.
→ Set it properly.
→ Set it properly.
→ Set it properly.
→ Correct the parameter of the Hnn
command with the printing
contents definition mode.
→ Contact our service personnel to
adjust the ribbon guidebar.
4-9
4.5 Print Troubleshooting
Problem Cause and remedy
Printing doesn't
start.
Missing lines. • Print head connector
Dropouts. • Print head is dirty.
• Power to the printer is off.
• Printer is not properly
connected to computer.
• Printer setting is not
correct.
connection failure.
• Platen roller is dirty.
→ Turn the power switch to ON.
If power still doesn't turn on,
followsteps in Section4.2
Power Troubleshooting.
→ Turn the power switch to OFF and
connect it properly.
→ Correct the printer setting.
→ If the print head connector is not
properly connected, insert it
correctly.
→ Check the print head
heat-generation body for dirt. If
it's dirty, wipe the surface of the
print head heat-generation body
with a soft cloth soaked in
ethylalcohol etc.
→ Remove dirt or label or tape
scraps stuck to the platen roller.
Note: If those can't be removed,
contact our service personnel for
maintenance.
Print is too light or
dark.
Other printing
abnormalities
• Ink ribbon and paper are
not the recommended
type.
• Paper quality doesn't
match the print head
offset.
• Paper width doesn't
match the print head
offset.
• Printer setting mode is
not correct.
• Setting of printing energy
level is not correct.
• Check the error message on the control panel and correct it
according to the descriptions on Section 2) Errors and corrective
actions, 4.1 Error Messages.
→ Change to the recommended
type after checking the ink
ribbon and paper maker and
identification number.
→ Adjust the offset. See Section
3.6 Print head offset adjustments.
→ Adjust the offset. See Section
3.6 Print head offset adjustments.
→ Check whether the setting mode
is for direct-thermal or
thermal-transfer printingandif it is
not, change it as necessary.
→ Check the setting value of printing
energy level and adjust it as
necessary.
4-10
4.6 Interface Troubleshooting
Problem Cause and remedy
Printer doesn't
print.
Print disordered.
Error message is
displayed and
printer doesn't
print.
The following are the probable causes:
• Interface cable is not
properly connected.
• Interface cable is not the
standard type.
• Communication
parameter setting is not
correct.
→ Check that the interface cable
→ Replace it.
→ Set the system maintenance
is connected properly.
mode from the control panel and
check/correct the communication
parameter value.
4-11
4-12
Chapter 5
Options
Factory or reseller (dealer) options:
5.1 Auto-Cutter Unit..................................................5-2
5.2 Peeler Unit.......................................................... 5-2
5.3 Adjustable Sensor (for CLP-6002 only)...............5-2
User options:
5.4 PCMCIA Memory Card........................................5-3
5-1
5.1 Auto-Cutter Unit
The auto-cutter unit that has been installed on the printer will be available.
See the operation manual of the auto-cutter for details.
T
Specifications
• Cutting method: Circularcutter
• Max. thickness of cut paper: 0.01 in (0.254 mm)
• Min. length of cut paper: 1 in (25.4 mm)
5.2 Peeler Unit
The peeler unit that has been installed on the printer will be available.
See the operation manual of the peeler unit for details.
T
Specifications
• Width of paper: 1−4.65 in (25.4−118 mm)
• Max. diameter for roll paper: 8 in (203 mm)
• Inner diameter for roll paper: 3 in (76 mm) or more
• Min. length of label: 1 in (25.4 mm)
• Thickness of paper: 0.0067 in (0.17 mm), max.
• Thickness of mount: 0.0027 in (0.07 mm), max.
• Unusable paper: Special paper (Whitepet, etc.) or too
flexible paper causing jams
5.3 Adjustable Sensor (for CLP-6002 only)
The adjustable sensor that has been installed on the printer will be available.
See the operation manual of the adjustable sensor f o r details.
T
Specifications
• The basic specifications of the adjustable sensor are in accordance with
those of paper
• Adjustable sensor travel: 59 mm (2.3 in) from the left edge of the paper
(reference line of setting paper). When the adjustable sensor is travelled to
the left edge, the black line sensor cannot detect the position of 2 mm (0.078 in)
from the left edge of thepaper.
5-2
5.4 PCMCIA Memory Card
The PCMCIA memory card is used to:
1 Store print format files. Data in the field register area can be stored and
loaded.
2 Store graphic data. For example, graphic data such as a corporate logo can
be stored and recalled from the PCMCIA memory card and printed.
3 Store downloaded HP Soft f onts.
T
Installation
1 Turn off the power to the printer.
2 Remove the PCMCIA memory card cover at the bottom of the printer (see
figure).
3 Insert the memory card.
4 Replace the PCMCIA memory card cover.
Notes: • Before use, carefully readand understand the instructions regard ing
the PCMCIA memory card.
• Never try to insert or remove the PCMCIA memory card before the
power to the printer is turned off.
• Always close the PCMCIA memory card cov er to keep out foreign
matter.
• If the PCMCIA memory card write failure occurs, check it with the
test command (STX.w).
5-3
5-4
Chapter 6
Specifications
6.1 Main Specifications............................................. 6-2
6.2 Interface..............................................................6-6
6.2.1 System configuration...............................6-6
6.2.2 Specification of interface..........................6-7
6.2.3 RS-232C loopback test............................6-8
6.2.4 RS-232C protocol.................................... 6-9
6.2.5 Interface pin assignment........................ 6-11
6.3 Outline of Command System ............................ 6-13
6.4 Example of Connection to a Computer..............6-14
6.5 Tear-Off Function.............................................. 6-15
6.5.1 TurningTear ON/OFF............................ 6-15
6.5.2 Tear-off when printing............................6-15
6.5.3 Tear-off when feeding............................6-16
6.5.4 Tear-off and type of data........................ 6-17
6.5.5 Cut position adjustments........................6-17
6.5.6 W hen "fnnn" command is
executed while tear-off is OFF............... 6-18
6.5.7 Priority order.......................................... 6-19
6-1
6.1 Main Specifications
Item Description
Printing • Direct-thermal or thermal-transfer printing
• 203 dpi (8 dots/mm) print head
(Main scanning line density: 8dots/mm)
(Subscanning line density: 8 l i nes/mm)
• Max. print width: 4.1 in (104mm)
• Max. paper width: 4.65 in (118 mm)
• Max. print length: 32 in (812 mm)
Print speed • 2−7 inches/second in one-inch units (for CLP-6001)
• 2−6 inches/second in one-inch units (for CLP-6002)
Print mode • Batch mode: Performs normal printing (single or multi sheets)
• Peel mode: Prints and peelslabel from mount
• Cut mode: Prints and cuts by the specified number ofsheets
• Tear-off mode: Cuts paper and feeds back to the print starting
position
Bar code generator One-dimensional bar code:
• Code3of9 • POSTNET
• Interleaved 2 of 5 • UCC/EAN128 (for K-MART)
• UCC/EAN128 • Telepen
• UCC/EAN128 Random Weight • EAN-13 (JAN-13)
• Code 128 • HIBC (Modulus 43-used code 3 of 9)
• Codabar (NW-7) • Int 2 of 5 (Modulus 10-used Inter
• EAN-8 (JAN-8) • UPC-E
• UPC-A • CASE CODE
• Plessey • UPC2DIG ADD
• Code 93 • FIM
• UPC5DIG ADD
Two-dimensional bar code:
• UPS Maxi Code • PDF-417
leaved 2 of 5)
6-2
Item Description
Standard fonts • Font No. 0−6 (fixed pitch, alphanumeric)
• Font No. 7−8: OCR-A, OCR-B
• Font No. 9: CG Triumvirate smooth font; 6 pt, 8 pt, 10 pt, 12 pt, 14 pt,
18 pt, 24 pt, 30 pt, 36 pt, and 48 pt
Character set is in accordance with code page 850
Media sensors • Transparent type sensor:
Detects paper gap between labels, tag notch and paper end
• Reflective type sensor:
Detects black line on back of paper and paper end
• Position of top edge of paper (paper home-position) adjustable with
software
• Ribbon end sensor:
Detects ribbon absence or end (holder revolution)
• Label peeling sensor (optional)
Paper • Type of paper: Roll, label
(continuous, die-cut, fanfold, tag or ticket)
• Kinds of paper: Direct-thermal paper, thermal-transfer paper
• Max. paper width: 4.65 in (118 mm)
• Min. paper width: 1 in (25.4 mm)
• Max. print length: 32 in (812 mm)
• Min. print length: 0.500 in (12.7 mm)
• Max. paper thickness: 0.01 in (0.254 mm)
• Min. paper thickness: 0.0025 in (0.063 mm)
• Roll paper diam.: max. outer diam.: 8 in (203 mm)
paper core: 1.5−3in(38−76 mm)
• Print density adjustable with software
Ribbon • Width: 1−4.5 in (25.4−114 mm) adjustable
• Length: 1181 feet (360 m), max.
• Max. outer diam.: 2.91 in (74 mm)
• Paper core inner diam.: 1 in (25.4 mm) ± 0.01 in (0.254 mm)
6-3
Item Description
Communication
interface
Indications, keys and
switches
Options By factory or reseller (dealer):
• RS-232C (standard)
• Centronics (standard)
• LEDs: Power and error
• LCD: Displays printer status, error contents,
• Control panel keys: Pause, Feed and Stop
• Mode switch: For parameter setting for switching
• Head up detectionswitch
• Power switch
• Auto-cutter unit
• Adjustable sensor (for CLP-6002 only)
By user:
• Flash memory card
Peeler unit
•
mode switch contents, etc
between direct-thermal and thermaltransfer, communication, etc.
Appearance and
weight
Power • Input voltage 120V: −10%+6%, 2.5A, 60Hz (U.S.A., Canada)
Standards 120V: UL1950 CSA: No. 950 FCC: Class A
• Height: 10.2 in (260 mm)
• Width: 10.2 in (260 mm)
• Depth: 16.9 in (430 mm)
• Weight: 24.2 lbs (11.0 kg)
• Input voltage 220−240V: −10%+6%, 1.2A, 50/60Hz (Europe)
220−240V: EN60950, EN55022 Class A, EN50082-1, IEC801-2,
IEC801-3, IEC801-4
6-4
Item Description
Environment • Operating conditions:
Temperature: 5−35°C(41−95°F)
Humidity: 30−80% (noncondensing)
• Storage:
Temperature: -20−60°C(-4−140°F)
Humidity: 5−85%
• Ventilation:
Convective circulation. Air vent must be away from wall etc
(to prevent fire)
• Dust:
Free from conductive or corrosive matter
6-5
6.2 Interface
6.2.1 System configuration
The printer is connected to a computer and prints labels accordingtothe command
from the computer.
Two methods of interface with a computer are as follows:
(1) Serial interface: RS-232C (standard)
(2) Parallel interface: Centronics (standard)
Computer
RS-232C interface
RS-232C interface
Printer
Computer
Centronics interface
Centronics interface
Printer
6-6
6.2.2 Specification of interface
(1) Serial interface
Method Asynchronous serial interface
RS-232C
Connector DSUB 25-pin
Protocol control XON/XOFF and CTS/DTR
Receive buffer 32K bytes
Receiving data stops when the remaining buffer reaches 2K
bytes and resumes when the remaining buffer reaches 4K bytes
Baud rate 300, 600, 1200, 2400, 4800, 9600, 19200, 38400 bps
Bit length 7- or 8-bit
Stopbit Fixed
When printer receives data, stop bit is fixed at 1, and when
printer transmits data, stop bit is fixed at 2. But computer can
transmit and receive data, regardless of stop bit at 1 or 2
Parity No
(2) Parallel interface
Method 8-bit parallel
Connector 36-pin unphenol type
Synchronous
system
Handshaking ACKNLG and BUSY signals
Signal level TTL
Strobe pulse
6-7
6.2.3 RS-232C loopback test
After connector wiring as shown in the figure, the test mode is turned on.
The printer will receive data that has been transmitted by printer itself and the
test of receiving and transmitting data will be performed.
RS-232C test
Fig. Loopback test
6-8
6.2.4 RS-232C protocol
(1) X-ON/X-OFF system (see the figure)
This is a control system in which the data transmission request
signal (X-ON (11H) code) and the data transmissio n stop request
signal (X-OFF (13H) code) are output.
Requirements of output of X-ON code:
• When the power is switched to ON.
• When the remaining buffer is 2K bytes or less, the X-OFF is
output, and the remaining buf fer is 4 K bytes or more.
Requirements of output of X-OFF code:
• When printer error occurs.
• When the remaining buffer is 2K bytes or less.
Receive buffer = 32K bytes
4K bytes
2K bytes
Receiving data
X-ON code output
X-OFF code output
Note: Even if each code is ready for output, the same code cannot be
transmitted twice successively (except when the power is turned on
or the printer is reset from the control panel).
Fig. Buffer in use
6-9
(2) Ready/Busy system (see the figure)
This is a control system in which the DTR signal is output at Ready
(High)/Busy(Low) level.
Requirements of DTR "High":
• When the printer is "on line."
• When the remaining buffer is less than 2K bytes.
However, when the remaining buffer of less than 2K bytes is
detected, the printer keeps a "Low" level until the remaining
buffer is 4K bytes or more.
• When printer alarms such as the printer switched to "off line"
occur.
6-10
6.2.5 Interface pin assignment
Serial and parallel interface pin assignment tables are shownbelow.
T
Serial interface pin assignment table
Pin No. Signal Input/Output Description
1 F.GND − Frame ground
2 TXD Output RS-232C output data
3 RXD Input RS-232C input data
4RTS − RS-232C (pull up to +5V with 2 KΩ]
5 CTS Input RS-232C data transmission on
6NC − No connection
7 S.GND − Signal ground
8NC − No connection
9NC − No connection
computer permitted
10 NC − No connection
11 NC − No connection
12 NC − No connection
13 S.GND − Signal ground
14 +5VDC − +5 V (max. load100 mA)
15 NC − No connection
16 NC − No connection
17 NC − No connection
18 NC − No connection
19 NC − No connection
20 DTR Output RS-232C data transmission (busy) on
printer permitted
21 NC − No connection
22 NC − No connection
23 NC − No connection
24 NC − No connection
25 NC − No connection
6-11
T
Parallel interface pin assignment table
Pin No. Signal Input/Output Description
1 STROBE Input Strobe signal for reading 8-bit data
2−9 DATA1-8 Input 8-bit parallel signal
10 ACKNLG Output 8-bit data request signal
1 1 BUSY Output Signal specifying printer busy
12 PERROR Output Signal specifying paper absence
13 SELECT Output Signal specifying printer "on line"
(printing) or "off line" (pause)
14 AUTOFD Input Invalidness (ignorance)
15 NC − No use
16 S.GND − Signal ground
17 FGND − Frame ground
18 P.L.H Output Signal specifying peripheral logic high
(pull up to +5V with 2 KΩ]
19−30 GND − Ground for twisted pair return
31 INIT Input Printer reset
32 FAULT Output Signal specifying printer error
33−35 NC − No use
36 SELECTIN Input Invalidness (ignorance)
6-12
6.3 Outline of Command System
For details about command system, see the Command Reference separately
available.
Commands for this printer consist of a string o f ASCII code and end with "CR"
(decimal: 13, hex: 0D). Generally, commands are classified into two types,
system-level commands and label format commands.
System-level commands are used for system-level operations such as printer
status output, sensor selection and memory card maintenance. On the
other hand, label format commands are used for definitionof printing contents
such as character data, bar code data, print speed, and print density.
System-level commands start with ASCII "SOH" ($01) or "STX" ($02).
Commands which start with "SOH" are required for realtime execution.
When received, they are executed immediately even during printing.
Commands which start with "STX" enter the buffer area once and then are
executed in the order of data reception.
Label format commands end with "CR", following the system-level
commands' "STX" + "L."
System-level commands
start with ASCII "SOH" ($01) or
"STX" ($02).
Commands that start with "SOH":
Executed immediately after receiving data
(e.g. stop of printing, output of printer status, etc.)
Commands that start with "STX":
Executed in the order of data input to the receive
buffer
(e.g. switching of sensor, memory card maintenance,
etc.)
"STX" + "L" ↓↑"E" (with print)
"X" (without print)
Label format commands
end with "CR"
Print parameter control
Character data definition commands
Bar codedefinitioncommands
Graphic commands
Other commands
6-13
6.4 Example of Connection to a Computer
When RS-232C is used:
IBM PC compatible
Communication control: XON/XOFF or CTS/DTR
6-14
6.5 Tear-Off Function
The tear-off function eliminates the waste of labels when tearing manually.
It allows the paper to automatically advance to the tear position after printing.
When this f unction is turned on, the printer checks for print request for 0.5
second after printing and if no print request is made, the printer feeds paper to
the manual tear position. The printer will feed back paper t o the print start
position when the next print job is sent.
If data is transmitted continuously from the computer, the tear-off function will
be suppressed to increase throughput.
6.5.1 Turning Tear ON/OFF
Tear can be turned to ON or OFF from the control panel. Default is OFF.
Indicationson the control panel are as follows:
LCD
Tear-off invalid Tear-off valid
"Tear OFF" "Tear ON"
6.5.2 Tear-off when printing
The tear-off will start if no print data is transmitted for 0.5 second after printing.
If the next data is transmitted before starting tear-off, the printer will start next
printing without tear-off.
Also, the tear-off is only performed for the final label of each batch processing.
(The tear-off is not perf ormed until the specified number of print sheets is
completed.)
6-15
• Paper is fed to the tear position
Paper position sensor
Print head
Platen
Peeling (manual tearing)
• When manual tearing is needed, tear the label at this time.
• Performs next label printing.
Tear-off will start if no data is sent
for 0.5 second after printing
Paper is fed to the position where
manual tearing is possible
When next print data is transmitted from the computer, the printer feeds back
paper to the previous print completed position and resumes printing.
Paper is fed back to the previous
print completed position and printing
resumes
6.5.3 Tear-off when feeding
• If no print data is transmitted for 0.5 seco nd after feeding, the tear-off will
start. If the Feed key is pressed again before starting tear-off, the printer
will feed paper without tear-off.
• Paper is f ed to the tear position.
• When manual tearing is needed, tear the label at this time.
• Perf orms next feeding or label printing.
If the Feed key is pressed or next print data is transmitted from the computer,
the printer feeds back the paper to the previous print completed position and
resumes f eeding or printing.
6-16
6.5.4 Tear-off and type of data
When the tear-off is valid, the printer monitors the print data for 0.5 second
during or after printing. If print data is transmitted within 0.5 second during or
after printing, the printer will start next pri nting without tear-off. (When data is
received duringprinting, the time of monitoring 0.5 second is not inserted.)
The commands for this printer are mainly classified into the immediately
execution commands starting with "SOH" and the sequentially execution
commands starting with "STX." In the tear-off function, only the
sequentially execution commands related to print processing contents are
monitored but the immediately execution commands are not monitored.
Therefore, even if the printer status or the remaining number of print sheets
is read out by using the immediately execution commands during printing,
the tear-off will be performed after printing. On the other hand, if the
sequentially execution commands are used during printing or within 0.5
second after printing to transmit print-related data, the printer will start next
printing without tear-off. (For details, see the Command Reference.)
6.5.5 Cut position adjustments
• The cut position can be set with the "fnnn" of the system-level
commands. When the tear-off function is turned on, the following
initialization value is set in the printer.
Initialization value: fnnn = f733 (73.3 mm)
The values higher or lower will increase or decrease the amount of feed
in the tear-off.
Paper position sensor
Print head
Tear bar
Onnnn
fnnn
Tear off
Onnnn: Paper position setting
fnnn: Feed position setting
fnnn <= Onnnn
Feed or back-feed is not
performed
fnnn > Onnnn
Feed or back-feed is
performed
6-17
• Initialization parameter values
Initialization values for print or tear position are described below by each
operating mode.
In Native ON
Print position
(Onnnn, form offset)
Tear position
(fnnn, feed offset)
Normal
print
55.9(2.2) 12.7(0.5)
55.9(2.2) 86.3(3.40) 68.5(2.7) 73.5(2.9) 12.7(0.5)
Auto-cutter Peeling Tear-off
Unit: mm (inch)
If values lower than the minimum value are set, the initialization value will be
set.
In Native OFF
Print position
(Onnnn, form offset)
Tear position
(fnnn, feed offset)
Normal
print
27.9(1.1) 12.7(0.5)
27.9(1.1) 58.3(2.3) 37.0(1.46) 42.1(1.66) 12.7(0.5)
Auto-ı cutter Peeling Tear-off
Unit: mm (inch)
Minimum
value
Minimum
value
If values lower than the minimum value are set, the initialization value will be set.
6.5.6 When "fnnn" command is executed while tear-off is OFF
Even with the tear-off OFF, the paper will be fed to the "fnnn"-specified position
after printing if an "fnnn > Onnnn" value is set by using the "fnnn" command.
This function can be used in such cases as another device is incorporated in the
printer.
When operating with the FARGO, the following is different from those in the
tear-off ON:
• The paper is fed immediately after printing, whereas, in the tear-off ON the
paper is fed when no data is transmitted for 0.5 second after printing.
However, if the next print data is transmitted during printing, the printer will
start printing without feed or back-feed.
6-18
6.5.7 Priority order
The following three functions (optional) cannot be performed simultaneously.
If commands for those three functions are received simultaneously, they will be
executed in the following order of priority:
1st: Auto-cutting
2nd: Peeling
3rd: Tear-off
6-19
6-20
Citizen AmericaCorporation
(
831 S. Douglas Street, Suite 121
El Segundo, CA 90245
(310) 643-9825
U.S.A.
Citizen Systems Europe Ltd.
Mettinge rStrasse 11
73728 Esslingen
Germany
337 Bath Road, Slo ugh
Berkshire, SL1 5PR
United Kingdom
JE99317-10
70903743)
PrintedinJapan
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