Citizen CLP-6001, CLP-6002 User Manual

CLP-6001/6002

User’s Manual

FCC COMPLIANCESTATEMENT

FOR AMERICA N USERS

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to prov ide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

"DESIGNED AND MANUFACTURED TO BE EQUIVALENT TO EUROPEAN STANDARD FOR ITE, EN60950."

-i-

EMI COMPLIANCE STATEMENT

FOR CANADIAN USERS

This equipment generates and uses radio fre quency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. This digital apparatus doe s not exceed the Class A limits for radionoise emissions from digitalapparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This equipment is designed to provide reasonable protection against such interference in a residentialinstallation. Howeve r, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following me asures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to whichthe

receiver is connected.

• Consult the dealer or an experienced radio/TV te chnician for help.

CAUTION: Use shielded cables to connect this device to computers.

Any changes or modifications notexpressly approved by the grantee of this device could void the user's authority to operate the equipment.

ETAT DE CONFORMITE EMI A L'USAGE

DES UTILISATEURS CANADIENS

Cet équipment produit et utilise l'énergie à radiofréquences et s'il n'est pas installé et utilisé correctment, c'esst à dire en accord strict avec les instructions du fabricant, il risque de provoquer des intérferences avec la réception de la radio et de la télévision.

Le présent appareil numérique n'émet pas de bruite radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectriqueédictépar le ministère des Communications du Canada.

Cet équipment est conçu pour fournir une protection satisfaisante contre de telles interférences dans une installation résidentielle. Cependant, il n'y a pas de garantie contre les interférences avec les récep tions radio ou télévison, provoquées par la mise en et hors circuit de l'équ ipment; aussi, il est demandé a l'utilisateur d'essayer de corriger l'interférence par l'une ou plus des mesures suivantes:

• Réorienter l'antenne de réception.

• Installer l'ordinateur autre part, par égard pour le récepteur.

• Brancher l'ordinateur dans une prise de courant différente de façon à ce que

l'ordinateur et le récepteur soient branchés sur des circuits différents.

-ii-

Important Safety Instructions

1. Read all of these instructions and save them for later reference.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water.

5. Do not place this product on an unstable ca rt, stand or table. The product may fall, causing serious damage to the product.

6. Slots and openings on the cabinet and the back or bottom are provided for ventilation. T o ensure reliable operation of the product and to protect it from overheating, do not block or

cover these openings. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.

7. This product should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

8. This product is equipped with a three-pronged plug , a plug having a third (grounding) pin. This plug will only fit into a grounding-type power outlet. This is a safety feature. I f you are unable to insert the plug into the outlet, contact yourelectricianto replace your obsolete outlet. Do not defeat the safety purpose of the grounding-type plug.

9. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be walkedon.

10. If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes for 120V outlet and 7.5 amperes for 220 −240V outlet.

11. Never push object s of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

12. Except as explained elsewhere in this manual, don't attempt to service this product yourself. Opening and removing those covers that are marked "Do Not Remove" may expose you to dangerous voltage points or other risks. Refer all servicing on those compartments to service personnel.

13. The mains plug on this equipment must be used to disconnect mains power. Please ensure that the socket outlet is installed near the equipment and shall be easily accessible.

14. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

A. When the power cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally when the operating instructions are followed.

Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require

extensive work by a qualified technicianto restore the product to normal operation. E. If the product has been dropped or the cabinet has been damaged. F. If the product exhibits a distinct change in performance, indicating a need for

service.

- iii -

Notice

1. Before use, be sure to read this manual. And keep it handy for reference when needed.

2. The contents of this manual may be changed without prior notice.

3. Reproduction, transfer, or transmission of the contents of this manual without prior consent is strictly prohibited.

4. We are not liable for any damage resulting f rom the use of the information contained herein, regardless of errors, omissions, or misprints.

5. We are not liable for any problems resulting from the use of optional products and consumable supplies other than the designated products contained herein.

6. Do not handle, disassemble or repair the parts other than those specified in this manual.

7. We are not liable for any damage caused by user's erroneous use of the printer and inadequate environment.

8. Data resi ding in the printer is temporary. Therefore, all data will be lost if power is lost. We are not liable for any damage or loss of profits caused by data loss due to failures, repairs, inspections, etc.

9. Please contact us if there are any mistakes or ambiguities within this manual.

10. If there are missing or incorrectly collated pages in this manual, contact us to obtain a new manual.

Trademarks or registered trademarks of other companies and products are included in this manual.

CE marking shows conformity to the following criteria and provisions:

Low Voltage Directive (73/23/EEC)/EN60950 EMC Directive (89/336/EEC)/EN55022 & EN50082-1

-iv-

SAFETY SIGNS

 must be strictl

To prevent personal injury or property damage, the fo llowing shall be strictly observed.

The degree of possible injury and damage due to incorrect use or improperly following instructions is described below.

Indicates a situation which, if not observed

WARNING

CAUTION

and handled properly, could result in death or serious injury.

Indicates a situation which, if not observed and handled properly, could result in injury.

observed !

This is a mark to call attention to the reader.

-v-

WARNING

Never perform the following. If not avoided, these may cause damage or trouble to the printer or cause the printer to overheat and release smoke and cause burns or an electrical shock. If the printer is damaged or is malfunctioning, be sure to turn the power off and remove the power cord from the outlet, then consult our service personnel.

• Do not jolt or impact to the printer by stepping on, dropping or hitting the printer.

• Do not place the printer in a poorly ventilated area, or shut off the air vent of the printer.

• Do not place the printer where chemical reactions occur, such as in laboratories or where air is mixed with salt or gas.

• Do not use a power voltage or frequency other than those specified.

• Do not plug/unplug the power cord or attach/detach the interface

cable by simply grabbing the power cord or interface cable. Do not pull or carry the printer when the tension of the power cord or interface cable is increased.

• Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems.

• Do not plug the power cord into an outlet with many loads.

• Do not spill drinks such as tea, coffee and juice on the printer or spray

insecticide on the printer. If drink or water is spilled, first be sure to turn the power off and remove the power cord f rom the outlet, then consult our service personnel.

• Do not disassemble or modify the printer.

Discard or safely store the plastic packing bag. This bag should be kept away f rom children. If the bag is pulled over child’s head, it may cause suffocation.

-vi-

General Precautions

1. Prior to operation, read the safety instructions carefully and observe them.

2. Be careful when moving or carrying the printer. Dropping the printer may cause injury or property damage.

3. Make sure if you open the top cover , it is opened all the way. If only partially open, the cover could slam shut, possibly causing injury.

4. When the cover is open, be careful of the corners of cover. They could cause injury.

5. Do not open the printer during printing.

6. When cleaning the surface of the printer case, do not use the cloth that is soaked in thinner, trichloroethylene, benzine, ketone or similar chemicals.

7. Do not use the printer where there is a lot of oil, iron particles, or dust.

8. Operate the control panel properly. A careless, rough handling may cause problems or malfunction. Do not use such sharp-edged tool as a ballpoint for operation.

9. Before attaching the auto-cutter drive board, be sure to unplug the power cord from the outlet.

10. Attaching the auto-cutter drive board must not be done immediately after use of printer.

11. Be careful not to damage the printer's drive pulley and belt.

12. Be careful of the edges of the plates so injury or property damageis possible.

13. If a problem occurs during printing, stop the printer immediately and unplug the power cord from the outlet.

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Precautions W hen Installing the Printer

1. Prior to operation, read the safety instructions carefully and observe them.

2. Do not use or store the printer near fire, excessive moisture, in direct sunlight, near an air conditioner or heater or other source of unusually high or low temperature or humidity or excessive dust.

3. Do not place the printer where chemical reactions occur, such as in a laboratory.

4. Do not place the printer where air is mixed with salt or gas.

5. The printer must sit on a firm, level surface where there is ample ventilation. Never allow the printer's air vent to be blocked by a wall or other object.

6. Do not place anything on the top printer.

7. Do not place the printer near a radio or television, and do not use the same wall outlet for the printer and radio or television. Radio or television reception could be adversely affected.

8. Do not bundle the power cord when inserting the plug.

9. Grip the plug housing, not the cord, to unplug the power cord.

10. M ake certain the interface cable is attached properly. If polarity direction is not correct, this may cause internal damage.

11. Make certain the power is turned off before attaching/detaching the interface cable.

12. Avoid lengthening the signal cable or attaching it to any noise-producing device. If it is unavoidable, use the shielded cable or twisted pair for each signal.

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Chapters in This Manual

Chapter 1 Setup

Describes the packed items after opening the carton as well as the names and functions of parts.

Chapter 2 Control panel

Describes the necessary items for operations, such as the control p anel, printer settings and indications on the LCD/LEDs.

Chapter 3 Paper and Ribbon

Describes the procedures for loading paper and ribbon and includes notes on the use of paper and ribbons.

Chapter 4 Troubleshooting

Describescorrective actions when problems occur.

Chapter 5 Options

Describes the optional accessories for thisprinter.

Chapter 6 Specifications

Describes the basic specifications and commands for this printer.

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Table of Contents

FCC Compliance Statement for American Users..................................i

EMICompliance Statement fo r Canadian Users..................................ii

ImportantSafety Instructions.............................................................. iii

Notice.................................................................................................iv

Safety Signs........................................................................................ v

Warning..............................................................................................vi

General Precautions..........................................................................vii

Precautions When Installing the Printer............................................ viii

Chapters in This Manual.....................................................................ix

Chapter 1 Setup.................................................................................. 1-1

1.1 Confirmation of Carton Contents........................................... 1-2

1.2 Part Names and Functions.................................................... 1-3

1.3 Connection to Power.............................................................1-7

1.4 Connection to a Computer .................................................... 1-8

Chapter 2 Control Panel....................................................................... 2-1

2.1 Control Panel........................................................................ 2-2

2.2 LCD/LED Indications and Adjustment Controls.....................2-3

2.3 Normal Operating Mode........................................................2-3

2.4 Printer Setup Mode...............................................................2-4

2.5 Self-Test Mode...................................................................... 2-4

2.6 SystemMaintenance Mode...................................................2-5

Chapter 3 Paper and Ribbon................................................................ 3-1

3.1 Kinds of Paper ...................................................................... 3-2

3.2 Specificationof Label and Tag............................................... 3-2

3.3 Ribbon .................................................................................. 3-6

3.4 Paper Setting........................................................................ 3-7

3.5 Ribbon Setting ...................................................................... 3-9

3.6 Print Head OffsetAdjustments............................................ 3-10

3.7 Ribbon Tension Adjustments...............................................3-13

3.8 Paper Detector Adjustments (for CLP-6001 only)................3-14

3.8.1 Exterior view and part names...................................3-14

3.8.2 How to operate adjustable sensor............................ 3-15

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(continued)

Chapter 4 Troubleshooting .................................................................. 4-1

4.1 Error Messages..................................................................... 4-2

4.1.1 Error descriptions and indications.............................. 4-2

4.1.2 Error indications and corrective actions......................4-4

4.2 Power Troubleshooting..........................................................4-7

4.3 Paper Feed Troubleshooting................................................. 4-8

4.4 Ribbon Feed Troubleshooting............................................... 4-9

4.5 Print Troubleshooting.......................................................... 4-10

4.6 Interface Troubleshooting.....................................................4-11

Chapter 5 Options.................................................................................5-1

Factory or Reseller (Dealer)Options:

5.1 Auto-CutterUnit.................................................................... 5-2

5.2 Peeler Unit............................................................................ 5-2

5.3 Adjustable Sensor (for CLP-6002 only)................................. 5-2

User Options:

5.4 PCMCIA Memory Card..........................................................5-3

Chapter 6 Specifications...................................................................... 6-1

6.1 Main S pecifications............................................................... 6-2

6.2 Interface................................................................................ 6-6

6.2.1 System configuration.............................................................6-6

6.2.2 Specification of interface............................................ 6-7

6.2.3 RS-232C loopback test.............................................. 6-8

6.2.4 RS-232C protocol...................................................... 6-9

6.2.5 Interface pin assignment...........................................6-11

6.3 Outline of Command System...............................................6-13

6.4 Example of Connection to a Computer................................ 6-14

6.5 Tear-Off Function ................................................................ 6-15

6.5.1 TurningTear ON/OFF..............................................6-15

6.5.2 Tear-off when printing.............................................. 6-15

6.5.3 Tear-off when feeding.............................................. 6-16

6.5.4 Tear-off and type of data..........................................6-17

6.5.5 Cut position adjustments..........................................6-17

6.5.6 W hen "fnnn" command is executed

while tear-off is OFF.................................................6-18

6.5.7 Priority order............................................................ 6-19

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Chapter 1 Setup

1.1 Confirmation of Carton Contents...........................1-2

1.2 Part Names and Functions....................................1-3

1.3 Connection to Power.............................................1-7

1.4 Connection to a Computer.....................................1-8

1-1

1.1 Confirmation of Carton Contents

CAUTION Be careful when m oving or carrying the printer and

when taking the printer out of the carton. The printer may cause injury or property damage if dropped. Be sure to grip the printer housing tightly when taking it out of the carton. Do not grip the styro-foam to the printer which may break, causing the printer to drop.

Checkthatallthe following accessoriesareincludedwiththeprinterinthecarton.

• Power cord 1 pc

• Roll holder 1 pc

• Roll guide 1 pc

• Paper core 1 pc

• User's manual (this booklet) 1 copy

Note: The empty carton and packing materials should be stored for future

shipping of the printer.

Power cord

Paper core

Roll holder

User’s manual

Roll guide

Printer

1-2

1.2 Part Names and Functions

FRONT VIEW

Control panel The printer has two LED indicator lights and an LCD screen that displays

printer messages.

1) LEDs One LED is the power indicator and the other is the error indicator.

2) LCD Displays the current printer status, configuration settings, or an

error message.

3) Control keys The Pause, Feed and Stop keys are arranged from left to right and

are used to facilitate printer operating. (For details, see Chapter 2 Control Panel.)

4) Cover hinges The cover hinges are used to hold the cover as far as you have

opened it.

Hinge

LCD

LEDs

Control keys

1-3

INSIDE VIEW

Cover

Roll holder

Roll guide

Paper holder

Ribbon winder

Ribbon holder

Offset verification window

Open lever

1-4

Names and functions of each part

CAUTION • When opening the cover, open it all the way.

If only part way open, the cover could slam shut, possibly causing injury.

• Be careful of the edge of the cover when the cover is opened. It may cause injury or property damage.

• Be careful of the edges of the plates so injury or property damage is possible.

1) Cover Opens to allow loading of the paper and ribbon.

2) Ribbon holder To attach the ribbon. (See Chapter 3 Paper and Ribbon.)

3) Ribbon winder To wind the ribbon. (See Chapter 3 Paper and Ribbon.)

4) Roll holder Holds the roll of paper.

5) Roll guide Guides the roll paper to be set on the roll holder. The roll guide can be

adjusted in accordance with the width of the paper.

6) Paper holder Holds the roll holder which is inserted in the paper core.

7) Open lever To swing the print head out of the way when loading the paper or cleaning

the print head.

8) Off set verification window Allows you to check the position of the print head which must be adjusted to

the thickness o f the paper used. (See Chapter 3 Paper and Ribbon.)

1-5

SIDE VIEW

Interface connector To connect the interface cable.

PCMCIA memory card cover To protect the PCMCIA memory card from exposure to dust and foreign

matter. To install a PCMCIA memory card, first unhook this cover , then slide it out.

Power switch To turn on/off the power.

Power inlet To connect the power cord.

Serial interface connector

Parallel interface connector

Power inlet

Power switch

PCMCIA memory card cover

1-6

1.3 Connection to Power

CAUTION Use an AC outlet that accepts a three-pronged plug.

Otherwise, static electricity may be generated and there will be danger of electric shock.

Connect to an AC outlet as follows: 1 Check that the power switch on the printer is set to OFF.

2 Connect the connector of the power cord to the power inlet on the printer. 3 Insert the plu g of the power cord in the AC outlet.

AC outlet

Power inlet

Power switch

1-7

1.4 Connection to a Computer

An interface cable is necessary for connecting the printer to a computer. To connect them, proceed as follows: 1 Turn off both power switches of the printer and the computer. 2 Connect the connector of one end of the interface cable to the interface

connector at the lower side of the printer and secure it with screws.

3 Connect the connector of the other end of the interface cable to the interface

connector on the computer and secure it with screws.

To a computer

1-8

Chapter 2 Control Panel

2.1 Control Panel...................................................... 2-2

2.2 LCD/LED Indications and Adjustment Controls... 2-3

2.3 Normal Operating Mode......................................2-3

2.4 Printer Setup Mode............................................. 2-4

2.5 Self-Test Mode.................................................... 2-4

2.6 System Maintenance Mode................................. 2-5

2-1

2.1 Control Panel

The control panel on the front of the printer consists of three control keys (Pause, Feed and Stop), two LED indicator lights (Power, Error) and a LCD message screen. On the left side of the control panel there are three adjustment controls (paper gap, black line and LCD contrast).

1 Exterior view

The exterior view of the control panel is shown below.

Power inlet

Serial interface connector

Parallel interface connector

Paper gap adjustment control

Black line adjustment control

LCD contrast adjustment control

Power switch

LCD

LED power indicator

LED error indicator

Stop key

Feed key

Pause key

2-2

2.2 LCD/LED Indications and Adjustment Controls

1LCD

The eight-character LCD screen displays the current printer status, configuration settings, or an error message.

2LEDs

Power: The green LED power indicator goes on when the power is tuned ON. Error: The red LED error indicator goes on when an error occurs.

3 Adjustment controls

The three adjustment controls are used to adjust the paper gap (transparent type) sensor sensitivity, black line (reflective type) sensor sensitivity, and LCD contrast.

2.3 Normal Operating Mode

When the power is turned on, the printer enters normal operating mode. The control keys function as follows:

Pause key Temporarily pauses printing. "Pause" is displayed on the LCD screen.

If pressed during printing, printing will stop after the current la bel is printed. Press the Pause key again to resume printing.

Feed key Advance to the top of the next label. When using continuous paper, make

sure the Sensor selection is set to ContinuP or a Paper error will result.

Stop key With this key, the operator can stop and cancel the current print job. Pressing

the Stop key during printing stops the printing immediately. Pressing the Stop key again cancels the print j ob.

2-3

+ 56 hidden pages