Citizen CL-E700 User Manual

Thermal Transfer Barcode & Label Printer

CL-E700 Series

USER'S MANUAL

INTRODUCTION .............................................................................................................................. 3

COMPLIANCE STATEMENT FOR EUROPEAN USERS ........................................................... 5

GS MARK STATEMENT ................................................................................................................... 5

FCC COMPLIANCE STATEMENT FOR AMERICAN USERS ................................................... 5

EMI COMPLIANCE STATEMENT FOR CANADIAN USERS ................................................... 6

ETAT DE CONFORMITE EMI A L’USAGE DES UTILISATEURS CANADIENS .................... 6

IMPORTANT SAFETY INSTRUCTIONS ...................................................................................... 7

NOTICE ............................................................................................................................................... 8

SAFETY INSTRUCTIONS ................................................................................................................ 9

Chapter 1 Setup

Conrmation of Carton Contents ..........................................................................................11

Part Names and Functions ........................................................................................................13

Connection to Power ..................................................................................................................20

Driver Installation ........................................................................................................................20

Connection to a Computer .......................................................................................................21

Chapter 2

Power ON/OFF ..............................................................................................................................22

Normal Operating Mode ........................................................................................................... 23

Setting the Media ........................................................................................................................25

Setting the Ribbon ...................................................................................................................... 30

Mode Settings ............................................................................................................................... 33

Quick Setup of the Print Method ...........................................................................................52

Emulation Auto Detect: Cross-Emulation

Chapter 3

Sensor Adjustments ....................................................................................................................55

Media Thickness Adjustment ..................................................................................................59

Media Width Adjustment .......................................................................................................... 60

Adjusting the Ribbon .................................................................................................................61

Cleaning ..........................................................................................................................................67

Printer Operation

........................................................................ 53

Printer Adjustments

Appendixes

Troubleshooting ...........................................................................................................................68

Specications ................................................................................................................................71

Interfaces ........................................................................................................................................75

Replacing the Interface Board .................................................................................................88

INTRODUCTION

Thank you for purchasing the CITIZEN CL-E700 series printer. This printer is compatible with the maximum media width (118 mm or 4.65 inch), which has been developed for a wide range of applications such as labels, tags and tickets.

■■■

Main Features

■■■

<High-speed, high-quality printing>

This printer can be used for high-speed, high-quality printing thanks to its ARM® Cortex-A9 processor and Citizen’s history control IC. *ARM and Cortex are registered trademarks or trademarks of ARM Limited.

<Environment-friendly energy-ecient design>

As an energy-ecient product, this printer is compliant with the International Energy Star Program (ENERGY STAR®).

Designed to provide the optimal ribbon tension from the beginning to the end of the ribbon roll, the ARCP preventing ribbon slippage and ribbon wrinkle.

technology insures stable printing position & printed output accuracy by

Label creation and printing is easily accomplished through the use of printer control language emulations. This printer can process either ZPL

or DPLTM as standard.

• The printer status can be seen easily and its conguration & setup adjusted easily using the graphic LCD panel.

• The high-lift printhead and mechanism means that media and ribbon can be loaded with ease and it is constructed for easy thermal printhead cleaning, etc.

• Media width adjustment, media thickness adjustment, media sensor adjustment, and ribbon tension adjustment can all be accomplished easily by the user using the colourcoded operator controls.

Ethernet (LAN) and USB 2.0 are standard equipment, for quick data transfer and printing.

Optional RS232C Serial, IEEE1284 Parallel and Wireless LAN (WiFi) are all quickly installed.

The auto-cutter and peeler units are designed so that they can be installed easily.

The adjustable media sensors - which allow the sensors to be positioned in dierent locations across the media - are standard features making the printer ideal for use with special media.

The interface, power switch etc. are installed towards the back and the top cover opens and closes vertically so that the sides of the printer are not restricted.

COMPLIANCE STATEMENT

FOR EUROPEAN USERS

CE marking shows conformity to the following criteria and provisions: Low Voltage Directive (2006/95/EC, formerly 73/23/EEC)/EN60950-1 EMC Directive (2004/108/EC, formerly 89/336/EEC)/EN55022, EN55024, EN61000-3-2 & EN61000-3-3

GS MARK STATEMENT

This product has been tested under EN ISO 7779 and has an acoustic level output no higher than 70db(A).

This device is not intended for use at a video workstation in compliance with Bildscharb V.

This device is not intended for use in the direct eld of view at visual display workplaces. To avoid incommoding reections at visual display workplaces this device must not be placed in the direct eld of view.

FCC COMPLIANCE STATEMENT

FOR AMERICAN USERS

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

EMI COMPLIANCE STATEMENT

FOR CANADIAN USERS

This Class A Information Technology Equipment (ITE) complies with Canadian CAN ICES3(A)/NMB-3(A).

This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception. This Information Technology Equipment (ITE) does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This equipment is designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Use shielded cables to connect this device to computers.

Any changes or modications not expressly approved by the grantee of this device could void the user’s authority to operate the equipment.

ETAT DE CONFORMITE EMI A L’USAGE

DES UTILISATEURS CANADIENS

Cet Équipements informatiques (EI) de la classe A est conforme à la norme CAN ICES-3(A)/ NMB-3(A) du Canada.

Cet équipment produit et utilise l’énergie à radiofréquences et s’iln’est pas installé et utilisé correctment, c’esst à dire en accord strict avec les instructions du fabricant, il risque de provoquer des intérferences avec la réception de la radio et de latélévision.

Le présent Équipements informatiques (EI) n’émet pas de bruite radio électriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.

Cet équipment est conçu pour fournir une protection satisfaisante contre de telles interférences dans une installation résidentielle. Cependant, il n’y a pas de garantie contre les interférences avec les réceptions radio ou télévision, provoquées par la mise en et hors circuit de l’équipment; aussi, il est demandé a l’utilisateur d’essayer de corriger l’interférence par l’une ou plus des mesures suivantes:

• Réorienter l’antenne de réception.

• Installer l’ordinateur autre part, par égard pour le récepteur.

• Brancher l’ordinateur dans une prise de courant diérente de façon à ce que l’ordinateur et le récepteur soient branchés sur des circuits diérents.

IMPORTANT SAFETY INSTRUCTIONS

• Read all of these instructions and save them for later reference.

• Follow all warnings and instructions marked on the product.

• Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

• Do not use this product near water.

• Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product.

• Slots and openings on the cabinet and the back or bottom are provided for ventilation.

To ensure reliable operation of the product and to protect it from overheating, do not block or cover these

openings. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.

• This product should be operated from the type of power source indicated on the marking label.

If you are not sure of the type of power available, consult your dealer or local power company.

• This product is equipped with a three-pronged plug, a plug having a third (grounding) pin. This plug will only t into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding-type plug.

• Do not allow anything to rest on the power cord. Do not locate this product where the cord will be walked on.

• If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes for 120V outlet and 7.5 amperes for 220V-240V outlet.

• Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of re or electric shock. Never spill liquid of any kind on the product.

• Except as explained elsewhere in this manual, don’t attempt to service this product yourself. Opening and removing those covers that are marked “Do Not Remove” may expose you to dangerous voltage points or other risks. Refer all servicing on those compartments to service personnel.

• The mains plug on this equipment must be used to disconnect mains power. Please ensure that the socket outlet is installed near the equipment and shall be easily accessible.

• Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the power cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally when the operating instructions are followed. Adjust only

those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualied technician to restore

the product to normal operation. E. If the product has been dropped or the cabinet has been damaged. F. If the product exhibits a distinct change in performance, indicating a need for service.

• For Norway User The equipment has been designed for connection to IT power distribution system.

NOTICE

• Before use, be sure to read this manual. Please keep this manual for future reference as needed.

• The contents of this manual may change without prior notice.

• Reproduction, transfer, or transmission of the contents of this manual without prior consent is strictly prohibited.

• We are not liable for any damage resulting from the use of the information contained herein, regardless of errors, omissions, or misprints.

• We are not liable for any problems resulting from the use of optional products and consumable supplies other than the designated products contained herein.

• Do not handle, disassemble or repair the parts other than those specied in this manual.

• We are not liable for any damage caused by misuse of the printer or usage of the printer in poor environmental conditions.

• Data residing in the printer is temporary. Therefore, all data will be lost if power is lost. We are not liable for any damage or loss of prots caused by data loss due to failures, repairs, inspections, etc.

• Please contact us if there are any mistakes or ambiguities within this manual.

• If there are missing or incorrectly collated pages in this manual, contact us to obtain a new manual.

Visit the following site to get documentation, drivers, utilities, and other information.

http://www.citizen-systems.co.jp/english/support/index.html

CITIZEN is a registered trademark of CITIZEN HOLDINGS CO., Japan.

CITIZEN es una marca registrada de CITIZEN HOLDINGS CO., Japón.

SAFETY INSTRUCTIONS

which must be strictly observed !

• To prevent personal injury or property damage, the following shall be strictly observed.

• The degree of possible injury and damage due to incorrect use or improperly following

instructions is described below.

Warning

Caution

:This is a mark to call attention to the reader.

Never perform the following. If not avoided, these may cause damage or trouble to the printer or cause the printer to overheat and release smoke and cause burns or an electrical shock. If the printer is damaged or is malfunctioning, be sure to turn the printer o immediately and remove the power cord from the outlet, then consult our service personnel.

• Do not jolt or impact to the printer by stepping on, dropping or hitting the printer.

• Do not place the printer in a poorly ventilated area, or shut o the air vent of the printer.

• Do not place the printer where chemical reactions occur, such as in laboratories or where air is mixed with salt or gas.

• Do not use a power voltage or frequency other than those specied.

• Do not plug/unplug the power cord or attach/detach the interface cable by simply grabbing the power cord or interface cable. Do not pull or carry the printer when the tension of the power cord or interface cable is increased.

• Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems.

• Do not plug the power cord into an outlet with many loads.

• Do not spill drinks such as tea, coee and juice on the printer or spray insecticide on the printer. If drink or water is spilled, rst be sure to turn the power o and remove the power cord from the outlet, then consult our service personnel.

• Do not disassemble or modify the printer.

Indicates a situation which, if not observed and handled properly, could result in death or serious injury.

Indicates a situation which, if not observed and handled properly, could result in injury.

Warning

Discard or safely store the plastic packing bag. This bag should be kept away from children. If the bag is pulled over a child’s head, it may cause suocation.

General Precautions

Caution

• Prior to operation, read the safety instructions carefully and observe them.

• Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems.

• Be careful when moving or carrying the printer. Dropping the printer may cause injury or property damage.

• Make sure if you open the top cover, it is opened all the way. If only partially open, the cover could slam shut, possibly causing injury.

• When the cover is open, be careful of the corners of the cover. They could cause injury.

• Do not open the printer during printing.

• When cleaning the surface of the printer case, do not use the cloth that is soaked in thinner, trichloroethylene, benzine, ketone or similar chemicals.

• Do not use the printer where there is a lot of oil, iron particles, or dust.

• Do not spill liquids or spray insecticide on the printer.

• Do not jolt or impact to the printer by stepping on, dropping or hitting the printer.

• Operate the control panel properly. A careless, rough handling may cause problems or malfunction. Do not use such sharp-edged tool as a ballpoint pen for operation.

• Be careful of the edges of the plates so injury or property damage is possible.

• If a problem occurs during printing, stop the printer immediately and unplug the power cord from the outlet.

• When printer trouble occurs, do not try to dissemble it. Instead, consult our service personnel.

Precautions When Installing the Printer

Caution

• Prior to operation, read the safety instructions carefully and observe them.

• Do not use or store the printer near re, excessive moisture, in direct sunlight, near an air conditioner or heater or other source of unusually high or low temperature or humidity or excessive dust.

• Do not place the printer where chemical reactions occur, such as in a laboratory.

• Do not place the printer where air is mixed with salt or gas.

• The printer must sit on a firm, level surface where there is ample ventilation. Never allow the printer’s air vent to be blocked by a wall or other object.

• Do not put anything on the top of printer.

• Do not place the printer near a radio or television, and do not use the same wall outlet for the printer and radio or television. Radio or television reception could be adversely aected.

• Do not use a power voltage or frequency other than those specied.

• Do not put anything on the power cord or step on it.

• Do not drag or carry the printer with the power cord or interface cable.

• Avoid plugging the power cord into an outlet with many loads.

• Do not bundle the power cord when inserting the plug.

• Always grip the plug housing, not the cord, to plug/unplug the power cord.

• Make certain the power is turned o before connecting/disconnecting the interface cable.

• Avoid lengthening the signal cable or connecting it to any noise-producing device. If it is unavoidable, use the shielded cable or twisted pair for each signal.

• Place the printer near the outlet where the power cord can be unplugged easily to shut o power.

• Use the AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be generated and there will be danger of electric shock.

Chapter 1 Setup

Conrmation of Carton Contents

Check that the following accessories are included with the printer in the carton.

Sample ribbon Paper core (for ribbon)Ribbon holder

Head cleaner Media holder guide Media holder bar

Test label media

CD-ROM

(User’s Manual)

Printer [Model CL-E720]

Note: The empty carton and packing materials should be stored for

future shipping of the printer.

Power cord

Quick-start guide

Safety Instructions

Chapter 1 Setup

Conrmation of Carton Contents

Caution

• Be careful when moving or carrying the printer and when taking the printer out of the carton. The printer may cause injury or property damage if dropped. Be sure to grip the printer housing rmly when taking it out of the carton. Do not grip the printer by the foam packing material which may break, causing the printer to drop.

• When opening the cover, open it all the way. If only part way open, the cover could slam shut, possibly causing injury.

• Be careful of the edge of the cover when the cover is opened. It may cause injury or property damage.

• Be careful of the edges of the metal plates so injury or property damage is possible.

Chapter 1 Setup

Part Names and Functions

Front View

Operation panel (p.18)

Top cover window

The amount of ribbon and media remaining can be checked through this window.

Top cover

Is opened vertically to set media or ribbon.

Operation panel

This is used to make changes and adjustments to the printer and its conguration

Chapter 1 Setup

Part Names and Functions

Inside the printer

Setting the Ribbon (p.30)

Media holder guide

This guide is moved horizontally to match the media size. The guide can be sliding it from the holder bar.

Media holder bar

The media is supported by the media holder bar when installed in the printer.

Ribbon drive unit

Head close knob

Push the head close knob to lock the mechanism closed. If you push on another part of the mechanism, the printer may not lock closed correctly.

Front cover

It is removed to install optional units such as the peeler or cutter.

Ribbon holder

It is used to attach the ribbon and paper core.

Chapter 1 Setup

Part Names and Functions

Media Width Adjustment (p.60)

Media Thickness Adjustment (p.59)

Ribbon Tension Adjustment (p.61)

Ribbon Balance Adjustment (p.63)

Large blue-head open lever

The head unit can be raised to install media by pushing this lever. It locks the head unit during printing.

Media width adjustment dial

It is adjusted to match the width of the media.

Media thickness adjustment dial

It is adjusted to match the thickness of the media.

Front (winding side) ribbon tension adjustment knob

This is adjusted according to the width of the ribbon that is used. It is also used when the ribbon is wrinkled or slips.

Front (winding side) ribbon left-right balance adjustment

knob

It is used to perform an adjustment when the ribbon is wrinkled. Normally set it to the center position.

Chapter 1 Setup

Part Names and Functions

-1

Setting sensor positions (p.28)

Sensor Adjustments (p.55)

Setting the Media (p.25)

-1

-2

Thermal printhead

This is the printhead. Avoid touching this with your ngertips and leaving grease or dirt on the printhead surface.

Sensor arm

The media can be installed by raising this arm. The media can be held in place by lowering this arm.

Upper sensor (3-1) and bottom sensor (3-2)

When used as a transparent sensor (for labels and tags with notches), it is used by matching the sensor markings of the upper sensor and the bottom sensor. When used as a reective sensor, it is used by matching the sensor marking on the bottom sensor with the position of the black mark on the liner or media backing.

Media guides

Left xed media guide (4-1) and right movable media guide(4-2)

The end of the media is matched to the left xed media guide, then the right side movable media guide is moved horizontally to match it to the media size. And the movable media guide is used as a guide to match the upper sensor and bottom sensor when using the transparent sensors.

Platen

Interlocked with the thermal printhead, it feeds media backwards or forwards.

Media damper

When roll paper is used, this prevents marking on the media especially at higher print speeds.

Chapter 1 Setup

Part Names and Functions

Ribbon Tension Adjustment (p.61)

Rear (feeding side) ribbon tension adjustment knob

The adjustment is done according to the width of the ribbon to be used. It is adjusted when slippage or wrinkling appears in the ribbon.

Ribbon guide adjustment (p.65)

Ribbon guide adjusting cam

Adjustment can eliminate the slack in ribbon and prevent occurrence of wrinkles.

Ribbon guide shaft

It guides the ribbon to be fed.

Optional unit connector cover

It is opened when the cables of the cutter unit and the peeler unit are connected. Do not remove during normal use.

Chapter 1 Setup

Part Names and Functions

Operation panel

2 4

3 6

Normal Operating Mode (p.23)

LED Functions (p.24)

LCD display

This displays the operational status of the printer and the menu settings.

Pause key

This temporarily stops printing.

LED

This is lit when the printer power is on. (green) This is lit when the printer is in an alarm or error status. (red)

Stop key

This stops printing or cancels the alarm.

MENU key

This key enters the menu setting mode or reprints the nal label, depending on printer status.

Feed key

This key feeds the media to the top of the next label or form.

Chapter 1 Setup

Part Names and Functions

Rear View

Power ON/OFF (p.22)

Connection to Power (p.20)

Replacing the Interface Board (p.88)

USB Interface (p.75)

Ethernet Interface (p.76)

Power switch

The is the power switch for the printer.

Power cord inlet

The connector of the enclosed power cord is connected here.

Fanfold paper insertion slot

If you want to use fanfold paper, insert the media into this slot from outside the printer.

Option interface

Optional interface board can be installed by removing the interface cover. Contact your retailer if you want to use the option interface.

USB interface (USB2.0)

This receives USB transmission of data from a host computer.

Ethernet interface

Data from host computer is received via wired LAN communication. NOTE: Do not connect the USB cable to the wired LAN connector. Doing so may damage the connector.

Chapter 1 Setup

Connection to Power

1. Check that the power switch to the printer is turned OFF.

2. Connect the connector of the power cord to the power cord inlet on the printer.

3. Insert the plug of the power cord in the AC outlet.

AC Outlet

Power Cord Inlet

Caution

Use an AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be generated and there will be danger of electric shock.

Driver Installation

The computer may automatically detect the presence of the new printer when it is rst started, depending on the computer type, interface and operating system. Follow any on-screen instruction and also instructions supplied with any additional CD-ROM disk included with your printer. Your supplier will assist you with the correct drivers and software which are compatible with your particular computer system.

Chapter 1 Setup

Connection to a Computer

Ethernet Interface (p.76)

USB Interface (p.75)

This product has two interfaces that can be used to receive printing data: a USB port (USB2.0) and wired LAN port. An optional internal parallel port (IEEE1284), serial port (RS232C) or Wireless LAN port can be added by your dealer. To connect the cable, proceed as follows:

1. Turn OFF both power switches of the printer and the computer.

2. Connect one end of the interface cable to the interface connector on the back of the printer and secure it with locks or locking screws, where available.

3. Connect the other end of the interface cable to the interface connector on the computer and secure it with locks or locking screws, where available.

USB Interface Cable

Network cable

Note: If an optional parallel port (IEEE1284), serial port (RS232C) or

Wireless LAN port is used, contact your Citizen Systems dealer.

Caution

Connect only the LAN Connector to the LAN receptacle. (Do not connect the external cable which may be applied overvoltage.)

Chapter 2

Chapter 2 Printer Operation

Printer Operation

Power ON/OFF

Turning on the power

1. Turn on the power switch on the back of the printer.

2. The LED are lit.

Power Switch

Turning o the power

1. Turn o the power switch on the back of the printer.

2. The LED go o.

Power Switch

Chapter 2 Printer Operation

Normal Operating Mode

Menu Setup Mode (p.35)

When the power is turned on, the printer enters normal operating mode. The control keys activate the following functions.

4 3

MENU key:

• In normal operation, this key will enter the Menu Setup Mode

• The last label can be reprinted by pressing the MENU key in Normal operating mode. Printing of the nal label is performed based on the setting of “Menu Key Action” in “After Print” menu. If MENU key has been set to re-print, press the menu key for at least 4 seconds to shift to Menu Setup Mode.

Feed key: Feeds media

• Pressing this key feeds media to the print start position. The distance it is fed is determined by automatically detecting the front end of the media when using label media, and when continuous media has been designated, a xed quantity is fed, then feeding stops.

• When the TEAR OFF setting is eective, feeding stops when the media has been fed to the TEAR OFF location.

• When the optional cutter unit is installed, the media is fed to the cut position then it is cut.

• If the optional peeler unit is installed, the media is fed to the peeling location. When the media is pausing at the peeling position, feeding does not occur, even if the Feed key is pushed.

Performs selection of Menu Setup Mode and re-printing

Stop key: It stops printing and cancels the alarm

• Pushing this key once during printing puts the printer in pause mode after the label is issued. It is possible to cancel 1 batch of label issuing data by pressing the Stop key for 4 seconds or longer in pause status. (The LCD indicates “Job Clear” during cancel.)

Pause key: Temporarily pauses printing

• When this key is pushed once, the LCD indicates “Pause” and the printer temporarily pauses.

• When it is pushed during printing, the printer pauses after the label currently being printed is issued. Pressing the key a second time restarts printing and the remaining number of designated labels are printed.

Chapter 2 Printer Operation

Normal Operating Mode

LED Functions

In addition to normal operating mode, when an abnormal condition is detected in the printer, an alarm sounds and the LED lights up (red) to indicate the type of error. The LCD indicates the error message.

Table of Alarm and Error Indications

Item LED LCD

Printing possible (no error)

Stop or Pause key on operation panel pressed

Head temperature - high temperature abnormality

Head temperature - low temperature abnormality

PF motor temperature abnormality Lights up (red)

Ribbon motor temperature abnormality Lights up (red)

Cutter motor temperature abnormality Lights up (red)

Head open Lights up (red)

Paper end Lights up (red)

Paper out (paper position undetectable) Lights up (red)

Paper jam Lights up (red)

Head low resistance value abnormality Lights up (red)

Ribbon end Lights up (red)

Ribbon feed error Lights up (red)

Serial communications error (receiving buer overrun)

Serial communications error (parity) Lights up (red)

Serial communications error (framing) Lights up (red)

System error Lights up (red)

*Auto-cutter abnormality (foreign object etc.)

*Applicable only when using the optional auto cutter

Lights up (red)

LED

Lights up

(green)

Lights up

(green)

Ready

Pause

Alarm

Head Hot

Error

Head Cold

Error

PFMotor Hot

Error

RBMotor Hot

Alarm

Cutter Hot

Error

Head Open

Error

Paper End

Error

Paper Load

Error

Paper Jam

Alarm

Head Check

Error

Ribbon End

Error

Ribbon Run

Error

Serial Over Run

Error

Serial Parity

Error

Serial Framing

Error

System Fail

Error

Cutter Fail

Chapter 2 Printer Operation

Setting the Media

Media Sizes

The position of label and tag media is sensed by either a transparent sensor or a reective sensor. Transparent sensor: Detects the gaps between label media and notches of tag media

Reective sensor: Detects the black mark

Continuous media

Label media

Notch detection Black mark detection

Menu Setting Table (p.41)

Label

H G

F E

A Label width 19.50 (0.77) 118.00 (4.65) B Liner width 19.50 (0.77) 118.00 (4.65) C Label left edge position 0 (0) 2.54 (0.10) E

Length of gap between labels

F Label length 6.35 (0.25) 2539.75 (99.99) G Label pitch 6.35 (0.25) 2539.75 (99.99) H Liner thickness 0.06 (0.0025) 0.125 (0.0049)

I Total media thickness 0.06 (0.0025) 0.25 (0.01) J

Position of right edge of notch

Position of left edge of notch

L Notch length 2.54 (0.10) 17.80 (0.70) M Right edge of black mark 15.00 (0.59) 66.50 (2.62) N Left edge of black mark 0 (0) 51.5 (2.02) O Black mark width 3.18 (0.125) 17.80 (0.70)

* Use a transparent sensor for label media gaps and media with black marks. * Use a transparent sensor for fan fold media. * If the label pitch is 1 inch or less, set the Small Media Adjustment menu to ON

and match it to the label that uses the value of the Small Media Length menu.

* Use a carbon ink of OD value 1.5 or more for black mark.

Label

Transparent sensor

Min. value mm (inches) Max. value mm (inches)

2.54 (0.10) 2539.75 (99.99)

3.60 (0.14) 60.80 (2.39)

0 (0) 57.20 (2.25)

Reective sensor

Media direction

Printed area

Chapter 2 Printer Operation

Setting the Media

Installing the Media

1. Push the large blue-head open lever to release the head unit, and then lift the sensor arm by hand as shown below.

Head unit

2. Load the media in the Media holder bar.

Sensor arm

Large blue-head open lever

First, insert the media holder bar into the media, and then, attach the media holder guide. As orientation of the media varies according to the orientation of the printing surface, load the media by referring to step 5.

Media holder guide

Media holder bar

Media Sizes (p.25)

3. Face the front side of the printer and set the media in such a manner that the media holder guide comes on the right side of the media. When lifting the media, use the handles on the media holder placed on either side.

4. Move the media roll so it is touching the leftside of the housing.

Note: Do not try to hold the media too tightly with these guides as it

will cause the printer to jam during printing.

Chapter 2 Printer Operation

Setting the Media

5. The path of the media varies according to the orientation of the printing surface. Set the media according to the diagram shown below.

Media damper

Printing surface is facing outwards

Pass below the media damper

Printing surface is facing inwards

Pass above the media damper

Chapter 2 Printer Operation

Upper sensor marker

Front

Setting the Media

Sensor Selection Method (Transparent  Reflective) (p.55)

Adjusting the Transparent sensor (p.56)

6. Setting sensor positions

When using a transparent sensor

Move the bottom sensor close to the center of the width of the media, then align the upper sensor marker and the bottom sensor marker (white) using the movable media guide.

When using media that is 4 inches wide, position the upper sensor

and the bottom sensor all the way to the right (large blue-head open lever side).

Upper sensor

Aligned with the marker

Bottom sensor

Transparent sensor marker

Adjusting the Reective sensor (p.57)

Movable media guide

When using a reective sensor

Platen

Adjust the position of the sensor so that the reective sensor marker of the bottom sensor is at the center of the black mark of the media as shown below.

Media

Bottom sensor

Black mark

Reective sensor marker

Platen

Front

Black mark

* When using a reective sensor, install the upper sensor in such a

manner that the upper sensor marker is not in the same position of the reective sensor marker. Paper end detection may be impossible if installation is not done in this manner.

Chapter 2 Printer Operation

Setting the Media

7. Lift the sensor arm up temporarily and adjust the media guide. Align the media with the left xed media guide, align the right movable media guide with the media width, and lower the sensor arm.

Movable media

Fixed media guide

Sensor arm

guide

Media Thickness Adjustment (p.59)

Media Width Adjustment (p.60)

8. Push the head close knob to lower and lock the head unit. Be sure to always push the head close knob to lock the head unit. Align it with the width of the media that has been set, then set the media width and media thickness adjustment dials. See “Chapter 3 Printer Adjustments”.

Head unit

Head close knob

Media thickness adjustment

Media width adjustment

9. With the power switched on, push the Feed key to feed the media. It will halt at the next print start position.

Chapter 2 Printer Operation

Setting the Ribbon

The following kinds and sizes of ribbons can be used.

Types ...........................................................

Recommended ribbon ......................... B110A Ricoh

Sample ribbon ......................................... B110TI Ricoh

Max. ribbon width .................................. 114.0 mm (4.50 inch)

Min. ribbon width .................................. 25.4 mm (1.00 inch)

Max. ribbon length ................................ 360.0 m (1181 feet)

Max. roll diameter .................................. 74.0 mm (2.90 inch)

Inner diameter of the paper core ..... 25.4 ± 0.25 mm (1.00 ± 0.01 inch)

Outer diameter of the paper core ....33.4 ± 0.50 mm (1.31 ± 0.02 inch)

Lead tape length ....................................Less than 80 mm

* If media less than 4 inches (102 mm) is used, it is recommended that

the ribbon is at least 5 mm wider than the media.

Setting method

Regardless of the orientation of winding, the rear side of ink surface of ribbon is set on the front surface of the thermal print head. The method for setting outward winding ribbon is explained here.

Inside wound and outside wound ribbon

1. Place the attached ribbon and paper core separately on one of the two attached ribbon holders. Insert the two ribbon holders into the ribbon and paper cores ensuring that they are pushed in all the way.

Ribbon holders

Ribbon

Paper core

Chapter 2 Printer Operation

Setting the Ribbon

2. Install the unused ribbon and holder in to the rear ribbon drive unit.

①

②

3. Push the large blue-head open lever to release the head unit. Pull out the ribbon from the bottom of the head unit to the ribbon winding side.

4. Using the adhesive leader of the ribbon or some adhesive tape, x the ribbon that you have pulled out on the ribbon holder on which the paper core has been set and wind it on the ribbon holder.

Winding side ribbon holder

Inward winding ribbon

Outward winding ribbon

Winding side ribbon holder

Chapter 2 Printer Operation

Setting the Ribbon

5. Set the ribbon holder on which the paper core has been set in the ribbon drive unit, then rotate it in the direction shown by the arrow to remove slack and wrinkles from the ribbon.

Ribbon Tension Adjustment (p.61)

Ribbon Balance Adjustment (p.63)

6. Push the head close knob to lower and lock the head unit. Be sure to always push the head close knob to lock the head unit. If the ribbon is wrinkled, push the Feed key until the wrinkles disappear. If the wrinkles do not disappear or if it slips, perform ribbon balance adjustment and ribbon tension adjustment. See “Chapter 3 Printer Adjustments” for these adjustment methods.

Head close knob

Chapter 2 Printer Operation

Mode Settings

Operation panel (p.18)

Turning on the power while pressing keys in the following combinations starts various functions.

Mode Key operation

HEX dump mode Turning power on while pushing the Stop key.

Self print mode Turning power on while pushing the Feed key.

Menu list print mode and Menu setup mode

Turning power on while pushing the MENU key.

HEX Dump Mode

When using label media



Turn on printer power while pushing the Stop key. If the LED lights up

and the LCD indicates “Hex Dump Mode” and “Label Media”, release the Stop key, and then the printer enters HEX DUMP mode.

When using continuous media



Turn on printer power while pushing the Stop key. If the LED lights up

and the LCD indicates “Hex Dump Mode” and “Label Media”, and then changed to “Hex Dump Mode” and “Cont. Media”, release the Stop key, and then the printer enters HEX dump mode.

DUMP LIST

* To exit HEX Dump Mode, turn o the power to the printer then turn the

power on again (restart).

Chapter 2 Printer Operation

Media f direc

Mode Settings

Setting the Media (p.25)

Self Print Mode

Performing a self test print is an easy way to check on the state of printer setting and printing quality. Install the media as explained in “Installing the Media” and then operate the printer as follows.

When using label media



Turn on printer power while pushing the Feed key. When the LCD

indicates “Self Print Mode” and “Label Media”, release the Feed key. After it enters TEST MODE and media has fed, two labels print then printing stops.

To restart printing, press the

Feed key once more.

When using continuous media



Turn on printer power while

pushing the Feed key. When the LCD indicates “Self Print Mode” and “Label Media”, and then changed to “Self Print Mode” and “Cont. Media”, release the Feed key. After it enters TEST MODE and it prints then printing stops.

To restart printing, press the

Feed key once more.

eed

tion

Media Thickness Adjustment (p.59)

Media Width Adjustment (p.60)

Self print pattern

Media Adjustments

Using the Self Test Print shown above, you can make adjustments to the printer settings such as media width and media thickness (printhead pressure).The location of these two adjustments is explained in Chapter 3.

The rst sample, left, shows an incorrectly set “media thickness adjustment”. For standard label media, it is recommended you set the blue dial to the “1” position.

The second sample, left, shows an incorrectly set “media width adjustment”. For 4-inch or 102mm wide media, the adjuster should be set to the “9” position on the blue dial.

Chapter 2 Printer Operation

Mode Settings

Menu Setup Mode

If the MENU key is pressed while the printer is in the Ready state, the printer enters menu setup mode. In this mode, the printer’s conguration can be changed using the operation panel. During menu setting mode, the LCD indicates the current menu settings and the key function.

4 3

Functions of the keys



When you enter Menu Setup Mode, the LCD displays “Main Menu” on the top line and Page Setup below. In the menu setup mode, the four keys become “cursor keys” to navigate the menu.

MENU key (Shift/Change):

The MENU key goes up the menu system or selects a higher value

Feed key (Shift/Change):

The Feed key (n) goes down the menu system or selects a lower

value

Stop key (Enter/Save):

The Stop key (g) selects or saves the item or enters a menu

Pause key (Exit):

The Pause key (e) exits the current item (goes back) and eventually

exits the menu system

The menu settings are stored temporarily in the printer’s memory. They are only permanently stored in the printer setup when you exit the menu system and say “Yes” to the “Save Settings” question.

Caution

Turning the power o while the printer is performing the “Save Settings” function could cause a mis-save. Do not do this! If the power is accidentally turned o, rst reset the printer to factory defaults.

Chapter 2 Printer Operation

face Setup

Press Feed key

Mode Settings

Example of changing a menu

This is an explanation of the method of changing the set value of print darkness from “10” to “12” in a case where the main menu is “Page Setup” and the sub menu is “Print Darkness”.

1. Entering Menu Setup Mode. Ensure LCD displays “Ready”. Then press the MENU key to enter ‘menu setup mode’ where the printers settings can be changed or conrmed.

Main Menu

Page Setup

CL-E720

Ready

4 3

The current main menu is displayed.

The following are the functions of each key.

MENU key: displays the previous menu item

Feed key (): displays the next menu item

Stop key (): enters the Page Setup menu

Pause key (): enters the Save Settings section

Page Setup

Press MENU keyPress Feed key

System Setup

After Print

Interface

Option Interface

Machine Info

Displays/changes Page Setup

Displays/changes System Setup

Displays/changes After-Print Action Setup

Displays/changes Interface Setup

Displays/changes of Option Inter

Displays machine information

Test ModeTest mode

Press MENU key

Global Cong

Press Feed key

Displays/changes set numbers

Chapter 2 Printer Operation

Mode Settings

2. Entering Sub menu. Press the Stop key (g). The currently set item, “Print Speed”, is displayed..

Page Setup Print Speed

The following are the functions of each key. MENU key : displays the previous sub menu Feed key ( Pause key (e) : displays the values set by the selected sub menu Stop key (g) : returns to the main menu

) : displays the next sub menu

3. Selecting “Print Darkness” from the sub menu. Press the Feed key (n) one time to display “Print Darkness”.

It is the second item within “Page Setup”.

Page Setup

Print Darkness

4. Displaying the set value of “Print Darkness”. Press the Stop key (g) and the value “10” - the currently set

value - is displayed.

Darkness

The following are the functions of each key. MENU key : displays the higher value (11, in this case) Feed key ( Pause key (e) : the current value is temporarily saved Stop key (g) : exits “Print Darkness” and ignores any value changes

) : displays the lower value (9, in this case)

5. To change the value of Print Darkness to 12. Press the MENU key two times to display “12” on the screen Then press the Stop key (g) to temporarily save the value into the printer RAM.

Darkness

Chapter 2 Printer Operation

Mode Settings

6. Save Changes to Settings. Unless you save your settings, your changes will be lost when you turn o the printer.

To Save Changes

Press the Pause (e) key twice

to display the message “Save Settings No-Discard”.

Press the MENU key or the Feed

key (

) to display the message

“Save Settings Yes-Save”.

Press the Stop key (g).

The new settings will be saved and the printer will return to the “Ready” screen.

 Changing the Interface and Emulation Settings Changes to interface or emulation settings require a printer restart (or

reboot) to take eect. The printer will oer to do this when needed by displaying the following message after saving the settings:

Save Settings No - Discard

Save Settings

Yes - Save

CL-E720

Ready

The screen shown on the right

will be displayed when “Save Settings Yes-Save” is selected.

Press the MENU key or the Feed

key (

) to display the message

“Reboot System Yes”.

Press the Stop key (g) and reboot

the printer.

To Discard Changes

Press the Pause key (e) twice

to display the message “Save Settings No-Discard”.

Press the Stop key (g).

The printer will return to the “Ready” screen. The new settings will be lost when the printer is turned o.

Reboot System

Yes

Save Settings No - Discard

CL-E720

Ready

Chapter 2 Printer Operation

Mode Settings

Example of changing a menu (p.36)

Printing a List of Settings

You can get a list of the conguration settings in two ways:

- Press MENU key whilst turning the printer on. The LED lights up and

“Print Settings” is displayed on the LCD. After printing, the printer will enter Menu Setup Mode.

- You can access the conguration print via the “Test Mode, Print Pattern,

Current Cong” from the setup menu.

Machine Information

Model Number : CL-E720 Boot Version : **** ROM Version : ******** ROM Date(DD//MM//YY) : XX/XX/XX ROMCheck Sum : **** FPGA Version : **** Head Check : OK Print Counter : 0001.234km Service Counter : 0001.234km Cut Counter : 0 Sensor Monitor : 1.50V Option Interface : None MAC Address : **:**:**:**:**:**

Current Menu Setting

[Global Config Menu] Config set : 1

[PageSetup Menu] Print Speed : 6 IPS Print Darkness : 10 Darkness Adjust : 00 Print Method : Thermal Transfer Continuous Media Length : 4.00 inch Vertical Position : 0.00 inch Horizontal Position : 0.00 inch Vertical Image Shift : 0.00 inch Auto Side Shift : 0 dot Media Sensor : See Through Small Media Adjustment : Off Small Media Length : 1.00 inch Symbol Set : PM

[System Setup Menu] Sensor Level : 1.7 V Paper End Level : 2.80 V Error Reporting : On Printing Buzzer Select : On

[Interface Menu] USB Device Class : Printer USB VCOM Protocol : Auto USB 2.0 High Speed : On IPv4 Address : 169.254.001.010 IPv4 Subnet Mask : 255.255.000.000 IPv4 Gateway : 000.000.000.000 IPv4 DHCP : On IPv6 : On

[Option Interface Menu] RS-232C Baud rate : 9600 bps RS-232C Parity : None RS-232C Length : 8 bit RS-232C Stop bit : 1 bit RS-232C X-ON : Yes

NOTE:

• Citizen continually enhances its printers with new options and settings

based on our customer’s requests. Extra or changed menu items may appear on the above print out in some cases.

• The set value of “Option Interface” is printed even if optional interface is

not installed.

Chapter 2 Printer Operation

Mode Settings

Global Conguration Sets

The printer can store three sets of conguration settings that can be recalled quickly and easily. Each “Cong Set” (1, 2 or 3) can contain completely dierent conguration settings for all menu parameters. For example, “Cong Set 1” could be congured for 6 ips print speed, print darkness 10.“Cong Set 2” next could be 5 ips continuous card media with black mark, print darkness 12. The ability of having three sets of settings is ideal for someone who prints on dierent media types regularly, for example in a label printing bureau. Global cong settings can be printed using the “Test Mode, Print Pattern, Global Cong” menu option. It will also display the currently active “Cong Set”:

Global Menu Settings

Active Configuration Setting Config 1 Config 2 Config 3

[PageSetup Menu] Print Speed 6 5 4 Print Darkness 10 12 12 Darkness Adjust +00 +00 +00 Print Method TT TT TT Continuous Media Length 04.00inch 04.00inch 04.00inch Vertical Position +0.00inch +0.00inch +0.00inch Horizontal Position +0.00inch +0.00inch +0.00inch Vertical Image Shift +0.00inch +0.00inch +0.00inch Auto Side Shift 00dots 00dots 00dots Media Sensor See Through Reflect See Through Small Media Adjustment Off Off Off Small Media Length 1.00inch 1.00inch 1.00inch Symbol Set PM PM PM [System Setup Menu] Sensor Level 1.7V 1.7V 1.7V Paper End Level 2.80V 2.80V 2.80V Error Reporting On Printing On Printing On Printing Buzzer Select On On On Metric/Inch Inch Inch Inch Max Media Length 10.00inch 10.00inch 10.00inch Settings Lock Off Off Off Keyboard Lock Off Off Off LCD Standby Off Off Off Standby Timer 5 min 5 min 5 min Control Code STD STD STD Emulation Select DM4 DM4 DM4 [After Print Menu] AutoConfigure On On On Function Select Tear Tear Tear Paper Position +0.00inch +0.00inch +0.00inch Menu Key Action Enters Menu Enters Menu Enters Menu

Chapter 2 Printer Operation

Mode Settings

Menu Setting Table

Page Setup Menu - allows you to change settings related to the media or print quality. System Setup Menu - allows you to change settings for the printer hardware and basic control systems. After Print Menu - changes how the printer reacts after the label has been printed. Interfaces - changes interface parameters such as baud rate. Option Interfaces - communication settings of Option Interfaces. Machine Information, Test Mode - allows you to check and/or print test pages and information about the

printer. Global Cong menu - allows you to switch between 3 complete ‘cong sets’ contained within the printer.

Press the MENU key in print possible status to enter MENU Setup Mode. Use the keys on the operation panel according to the LCD display to setup the printer. The contents that can be setup on the printer are shown below. And the items that are actually displayed on the LCD are shown in [ ].

For Datamax® Emulation



Top Menu Sub Menu Default Menu Remarks

Page Setup Print Speed 6 IPS 2 to 8 IPS Printing speed setting.

(7 or 8 IPS only in Direct Thermal mode.) (2 to 6 IPS with optional peeler.)

Print Darkness 10 00 to 30 Adjusting print darkness.

Darkness Adjust [Darkness Adj]

Print Method TT TT

Continuous Media Length [Cont Media Len]

Vertical Position [Vertical Pos]

Horizontal Position [Horizontal Pos]

Vertical Image Shift [Vertical Image]

Auto Side Shift 00 dot 00 to 15 dots Allows horizontal shifting of printing

Media Sensor See Through See Through

Small Media Adjustment [Small Media Adj]

Small Media Length [Small Media Len]

Symbol Set PM 50 symbols Setting symbol set.

00 -10 to 10 Fine adjustment of darkness commands.

Selecting thermal transfer (ribbon) /direct

4.00 inch

101.6 mm

0.00 inch

0.0 mm

0.00 inch

0.0 mm

0.00 inch

0.0 mm

O On

1.00 inch

25.4 mm

0.25 to 158.00 inch

6.4 to 4013.2 mm

-1.00 to 1.00 inch

-25.4 to 25.4 mm

-1.00 to 1.00 inch

-25.4 to 25.4 mm

0.00 to 32.00 inch

0.0 to 812.8 mm

Reect Non

O

0.25 to 1.00 inch

6.4 to 25.4 mm

thermal media.

Setting media length of continuous media. Lower level = during mm mode.

Adjusting printing start position.

Adjusting horizontal image position.

Adjust the o set value in vertical when mapping data on a RAM.

position by specied number of dots per page. Eective when load is applied to a specic head area, like vertical lines.

Selecting media sensor.

Setting for small media

Setting media length for small media.

Chapter 2 Printer Operation

Mode Settings [Datamax® Emulation]

Top Menu Sub Menu Default Menu Remarks

System Setup

Sensor Monitor

Sensor Level

Paper End Level

Error Reporting [Error Report]

Buzzer Select Exec/Err Exec/Err

Metric/Inch [Metric/Inch Sel]

Max Media Length [Max Media Len]

Settings Lock O On

Keyboard Lock O On

LCD Standby O On

Standby Timer

Control Code

Emulation Select [Emulation Sel]

Emulation Auto Detect [Emulation Auto]

– –

1.7V 0.0V to 3.3V Selects threshold of the sensor.

3.00V 0.01 to 3.30V Sets the paper end level.

On Printing On Printing

Immediate

All Error Key None

Inch Inch

10.00 inch

254.0 mm

5min 1 to 99min You can set the time it takes for the

STD STD

DM4 DM4

Full Auto On

1.00 to 158.00 inch

25. 4 to 4013.2 mm

O

ALT ALT-2

DMI DPP ZPI2

O Full Auto

Displays level of sensor that is currently selected.

Setting for error report.

Setting buzzer sounding conditions.

Sets the units.

Sets the maximum media length.

Prevents a command changing the set value.

Prevents a change by a key operation. Hold down the Menu Key for at least 4 seconds to enter the Menu Setup Mode when setting the “On” menu.

When the LCD Standby setting is turned ON, the LCD display will turn o in standby mode.

machine to go into Standby Mode.

Switches command mode of DMX mode.

Selects DataMax®/Zebra® compatibility DM4: DataMax® 400 DMI: DataMax® IClass DPP: DataMax® Prodigy Plus® ZPI2: Zebra® ZPL2®

Selects the detection of Datamax® and Detect O Zebra® emulation.

Chapter 2 Printer Operation

Mode Settings [Datamax® Emulation]

Top Menu Sub Menu Default Menu Remarks

After Print Auto Congure

[Auto Cong]

Function Select [Function Sel]

Cutter Action ** Backfeed Backfeed

Peel Wait Delay * 0.1 sec 0.1 to 2.0 sec Sets the Peel Wait Delay.

Paper Position 0.00inch

Menu Key Action Enters Menu Repeat Last Set

*Only when peeling option is mounted. **Only when cutter is mounted.

On On

O

Tear O

Tear Peel On * Cut On **

Through

Peel/Cut/Tear O

0.00mm

0.00 to 2.00 inch

0.0 to 50.8 mm Peel/Cut/Tear On

-1.00 to 1.00 inch

-25.4 to 25.4 mm

Repeat Last One Enters Menu

Automatically congures optional devices.

On .....AutoCongure enabled (Regardless

of whether Function Select is set, if a peeler or cutter is installed, each mode is set automatically.)

O ....AutoCongure disabled (A peeler of

cutter is installed, but to not operate the peeler or cutter, turn it O and the operation is selected by Function Select.)

Selects the operation when the AutoCongure is set to O. Designates the paper position based on each option. The operation of this device is enabled during selection. At the same time, the parameters of the f command of Prodigy Plus are emulated for each optional device.

Cutter operating method setting Backfeed: it feeds back after each cutting operation. Through: when the number copied = n, the back end of sheet 1 to n-1 passes through, and the back end of the nal page that is a single sheet is copied and fed back.

Displays only machines with a peeler installed.

Adjusts the stop position. It is based on the inch/millimeter setting. There are initial values of the stop position for each device set above, and later, relative values are set.

Sets the menu key action. Repeat Last Set:

Repeats the number of copies.

Repeat Last One:

Last one is issued only for the nal page. In the case of a count, afterwards, only last one is issued.

Enters Menu:

Enters the menu setup mode. Note: Hold down the MENU key for at least 4 seconds in order to enter the Menu Setup Mode when setting the “Repeat Last Set” or “Repeat Last One” menus.

Chapter 2 Printer Operation

Mode Settings [Datamax® Emulation]

Top Menu Sub Menu Default Menu Remarks

Interfaces USB Device Class

[USB Device Clas]

USB VCOM Protocol [VCOM Protocol]

USB 2.0 High Speed [USB Hi Speed]

IPv4 Address 169.254.001.010 000.000.000.000 to

IPv4 Subnet Mask [IPv4 Subnet]

IPv4 Gateway 000.000.000.000 000.000.000.000 to

IPv4 DHCP On On

IPv6 On On

Option Interfaces

*If the parallel board or multi-function LAN board is mounted. Note: Settings related to interface are enabled after restart or after power is connected again.

RS-232C Baud 9600 115200

RS-232C Parity None None

RS-232C Length 8 bits 8 bits

RS-232C Stopbit 1 bit 1 bit

RS-232C X-ON Yes Yes

IEEE1284 * On On

Web Monitor * Auto Auto

Printer Printer

VCOM

Auto Auto

DTR X-ON

On On

O

255.255.255.255

255.255.000.000 000.000.000.000 to

255.255.255.255

O

57600 38400 19200 9600 4800 2400

Odd Even

7 bits

2 bits

O

On O

Selects the USB device class.

Selects the protocol (ow control) when operating USB VCOM.

Enable/disable setting of USB2.0 High Speed. When disabled, device runs at Full Speed.

Set of IPv4 Network Address

Set IPv4 Subnet Mask

Set IPv4 Gateway

IPv4 DHCP enable/disable setting

IPv6 enable/disable setting

Setting the baud rate of the serial interface.

• All settings related to the interface are enabled after the power is reconnected.

Setting the communication parity for the serial interface

Setting the character length for the serial interface.

Setting the stop bit for the serial interface.

Selectively setting the X-ON ow control of the serial interface.

Setting both direction of the Centro Interface.

Selecting the web monitor function.

Chapter 2 Printer Operation

Mode Settings [Datamax® Emulation]

Top Menu Sub Menu Default Menu Remarks

Network Address ** – 000.000.000.000 to

255.255.255.255

Subnet Mask ** – 000.000.000.000 to

255.255.255.255

Gateway Address ** – 000.000.000.000 to

255.255.255.255

BOOTP ** – On

O

DHCP ** – On

O

WLAN Mode *** – Auto

Ad-Hoc Infrastructure

WLAN Channel *** – 01 to 14 Wireless LAN channel setting.

WLAN SSID *** – Max. 32 characters SSID setting of Wireless LAN.

Machine Information [Machine Info]

**If the multi-function LAN board is mounted, or during web monitor function. ***When the multi-function wireless LAN board is available and when Web monitor is operating.

Note: Settings related to interface are enabled after restart or after power is connected again.

Model Number – CL-E*** Displays the model name.

Boot Version – *.* Displays the boot version

ROM Version – ******** Displays the ROM version.

ROM Date – **/**/** Displays the date the ROM was prepared.

ROM CheckSum

FPGA Version – *.* Displays the FPGA version

Head Check – OK

Print Counter – ****.*** km Displays the print counter.

Service Counter

Cut Counter – ******* Displays the cut count.

Sensor Monitor – *.* V Displays the sensor level.

Option Interface [Option I/F]

RS-232C Baud – – If Dip Switch 1 is ON in RS-232C interface,

RS-232C Parity – –

RS-232C Length – –

RS-232C Stop bit – –

RS-232C X-ON – –

MAC Address – – Displays MAC Address

– **** Displays the check sum of the ROM

– ****.*** km Displays the service counter.

– None

RS-232C LAN IEEE1284

Setting xed IP address of the LAN board.

Setting xed subnet mask value of the LAN board.

Setting xed default gateway address of the LAN board.

Setting the BOOTP of the LAN board.

Setting the DHCP of the LAN board.

Wireless LAN mode setting.

Displays the results of the head check.

Displays the presence/absence of the optional interface.

• If Dip Switch 1 is ON in RS-232C interface,

RS-232C (DIP SW) will be displayed. (See “Interface” in the section of Appendix)

the communication condition set in Dip Switch will be displayed.

Chapter 2 Printer Operation

Mode Settings [Datamax® Emulation]

Top Menu Sub Menu Default Menu Remarks

Test Mode Print Pattern Current Cong Current Cong

Global Cong Sample

Head Check No Yes

Factory Default No Yes

Hex Dump No Yes

Serial Monitor – – Displays the state of the serial interface.

Auto Calibration [Auto Cal]

Sensor Monitor See Through See Through

Global conguration [Global Cong]

Note:

To restore factory default settings, turn on printer power while pushing the Feed and Pause keys simultaneously, then press the MENU key and the Stop key sequentially.

– Cong Set 1 Cong Set 1

See Through See Through

Reect

Cong Set 2 Cong Set 3

Executes the test pattern.

Executes head check.

Initializes the set values of the conguration set to the state when the unit was shipped from the factory.

Sets the hex dump mode.

Executes the calibration of the sensor.

Displays the level of the sensor.

Sets the Cong Set.

Chapter 2 Printer Operation

Mode Settings

For Zebra® Emulation



Top Menu Sub Menu Default Menu Remarks

Page Setup

System Setup

Print Speed 6 IPS 2 to 8 IPS Printing speed setting.

Print Darkness 10 00 to 30 Adjusting print darkness.

Darkness Adjust [Darkness Adj]

Print Method TT TT

Continuous Media Length [Cont Media Len]

Vertical Position [Vertical Pos]

Horizontal Position [Horizontal Pos]

Vertical Image Shift [Vertical Image]

Auto Side Shift 00 dot 00 to 15 dots

Media Sensor See Through See Through

Small Media Adjustment [Small Media Adj]

Small Media Length [Small Media Len]

Symbol Set PM 50 symbols Setting symbol set.

Sensor Monitor

Sensor Level

Paper End Level

Error Reporting [Error Report]

Buzzer Select Exec/Err Exec/Err

Metric/Inch [Metric/Inch Sel]

Max Media Length [Max Media Len]

Settings Lock O On

00 -10 to 10 Fine adjustment of darkness commands.

4.00 inch

101.6 mm

0.00 inch

0.0 mm

0.00 inch

0.0 mm

000 dots -120 to 120 dots Adjust the o set value in vertical when

O On

1.00 inch

25.4 mm

– –

1.7V 0.0V to 3.3V Selects threshold of the sensor.

3.00V 0.01 to 3.30V Sets the paper end level.

On Printing On Printing

Inch Inch

10.00 inch

254.0 mm

0.25 to 158.00 inch

6.4 to 4013.2 mm

-1.00 to 1.00 inch

-25.4 to 25.4 mm

-1.00 to 1.00 inch

-25.4 to 25.4 mm

Reect Non

O

0.25 to 1.00 inch

6.4 to 25.4 mm

Immediate

All Error Key None

1.00 to 158.00 inch

25. 4 to 4013.2 mm

O

(7 or 8 IPS only in Direct Thermal mode.) (2 to 6 IPS with optional peeler.)

Selecting thermal transfer (ribbon) /direct thermal media.

Setting media length of continuous media. Lower level = during mm mode.

Adjusting printing start position.

Adjusting horizontal image position.

mapping data on a RAM.

Allows horizontal shifting of printing position by specied number of dots per page. Eective when load is applied to a specic head area, like vertical lines.

Selecting media sensor.

Setting for small media

Setting media length for small media.

Displays level of sensor that is currently selected.

Setting for error report.

Setting buzzer sounding conditions.

Sets the units.

Sets the maximum media length.

Prevents a command changing the set value.

Chapter 2 Printer Operation

Mode Settings [Zebra® Emulation]

Top Menu Sub Menu Default Menu Remarks

Keyboard Lock O On

O

LCD Standby O On

O

Standby Timer 5min 1 to 99min You can set the time it takes for the

Media Power Up O On

O

CI Lock O On

O

Emulation Select [Emulation Sel]

Emulation Auto Detect [Emulation Auto]

After Print Auto Congure

[Auto Cong]

Function Select [Function Sel]

Cutter Action ** Backfeed Backfeed

*Only when peeling option is mounted. **Only when cutter is mounted.

ZPI2 DM4

DMI DPP ZPI2

Full Auto On

O Full Auto

On On

O

Tear O

Tear Peel On* Cut On**

Through

Prevents a change by a key operation. Hold down the Menu Key for at least 4 seconds to enter the Menu Setup Mode when setting the “On” menu.

When the LCD Standby setting is turned ON, the LCD display will turn o in standby mode.

machine to go into Standby Mode.

Selects whether or not to initiate media measurement when the power in ON.

Activates/deactivates the CI command.

Selects DataMax®/Zebra® compatibility DM4: DataMax® 400 DMI: DataMax® IClass DPP: DataMax® Prodigy Plus® ZPI2: Zebra® ZPL2®

Selects the detection of Datamax® and Detect O Zebra® emulation.

Automatically congures optional devices.

On .....AutoCongure enabled (Regardless

of whether Function Select is set, if a peeler or cutter is installed, each mode is set automatically.)

O ....AutoCongure disabled (A peeler of

cutter is installed, but to not operate the peeler or cutter, turn it O and the operation is selected by Function Select.)

Sets the cutter action. With the optional AutoCongure On, printing is executed only when the cutter is installed or only when Cut is selected by Function Select. Backfeed is always set after cutting. Through is set at the rear end of sheets 1 to n-1 when the number of copies = n, and the rear end of the nal page of single sheet and the copy is backfeed.

Chapter 2 Printer Operation

Mode Settings [Zebra® Emulation]

Top Menu Sub Menu Default Menu Remarks

Peel Wait Delay * 0.1 sec 0.1 to 2.0 sec Sets the Peel Wait Delay.

Paper Position 0.00 inch

Menu Key Action Enters Menu Repeat Last One

Interfaces USB Device Class

[USB Device Clas]

USB VCOM Protocol [VCOM Protocol]

USB 2.0 High Speed [USB Hi Speed]

IPv4 Address 169.254.001.010 000.000.000.000 to

IPv4 Subnet Mask [IPv4 Subnet]

IPv4 Gateway 000.000.000.000 000.000.000.000 to

IPv4 DHCP On On

IPv6 On On

*Only when peeling option is mounted.

0.0 mm

Printer Printer

Auto Auto

On On

255.255.000.000 000.000.000.000 to

Peel/Cut/Tear O

0.00 to 2.00 inch

0.0 to 50.8 mm Peel/Cut/Tear On

-1.00 to 1.00 inch

-25.4 to 25.4 mm

Enters Menu

VCOM

DTR X-ON

O

255.255.255.255

O

Displays only machines with a peeler installed.

Adjusts the stop position. It is based on the inch/millimeter setting. There are initial values of the stop position for each device set above, and later, relative values are set.

Sets the menu key action. Repeat Last One:

Last one is issued only for the nal page.

In the case of a count, afterwards, only

last one is issued. Enters Menu:

Enters the menu setup mode. Note: Hold down the MENU key for at least 4 seconds in order to enter the Menu Setup Mode when setting the “Repeat Last One” menu.

Selects the USB device class.

Selects the protocol (ow control) when operating USB VCOM.

Enable/disable setting of USB2.0 High Speed. When disabled, device runs at Full Speed.

Set of IPv4 Network Address

Set IPv4 Subnet Mask

Set IPv4 Gateway

IPv4 DHCP enable/disable setting

IPv6 enable/disable setting

Chapter 2 Printer Operation

Mode Settings [Zebra® Emulation]

Top Menu Sub Menu Default Menu Remarks

Option Interfaces

*If the parallel board or multi-function LAN board is mounted. **If the multi-function LAN board is mounted, or during web monitor function. ***When the multi-function wireless LAN board is available and when Web monitor is operating.

Note: Settings related to interface are enabled after restart or after power is connected again.

RS-232C Baud 9600 115200

57600 38400 19200 9600 4800 2400

RS-232C Parity None None

Odd Even

RS-232C Length 8 bits 8 bits

7 bits

RS-232C Stopbit 1 bit 1 bit

2 bits

RS-232C X-ON Yes Yes

IEEE1284 * On On

O

Web Monitor * Auto Auto

On O

Network Address ** – 000.000.000.000 to

255.255.255.255

Subnet Mask ** – 000.000.000.000 to

255.255.255.255

Gateway Address ** – 000.000.000.000 to

255.255.255.255

BOOTP ** – On

O

DHCP ** – On

O

WLAN Mode *** – Auto

Ad-Hoc Infrastructure

WLAN Channel *** – 01 to 14 Wireless LAN channel setting.

WLAN SSID *** – Max. 32 characters SSID setting of Wireless LAN.

Setting the baud rate of the serial interface.

• All settings related to the interface are

enabled after the power is reconnected.

Setting the communication parity for the serial interface.

Setting the character length for the serial interface.

Setting the stop bit for the serial interface.

Selectively setting the X-ON ow control of the serial interface.

Setting both direction of the Centro Interface.

Selecting the web monitor function.

Setting xed IP address of the LAN board.

Setting xed subnet mask value of the LAN board.

Setting xed default gateway address of the LAN board.

Setting the BOOTP of the LAN board.

Setting the DHCP of the LAN board.

Wireless LAN mode setting.

Chapter 2 Printer Operation

Mode Settings [Zebra® Emulation]

Top Menu Sub Menu Default Menu Remarks

Machine Information [Machine Info]

Test Mode Print Pattern Current Cong Current Cong

Global conguration [Global Cong]

Note:To restore factory default settings, turn on printer power while pushing the Feed and Pause keys simultaneously, then press

the MENU key and the Stop key sequentially.

Model Number – CL-E*** Displays the model name.

Boot Version – *.* Displays the boot version

ROM Version – ******** Displays the ROM version.

ROM Date – **/**/** Displays the date the ROM was prepared.

ROM CheckSum

FPGA Version – *.* Displays the FPGA version

Head Check – OK

Print Counter – ****.*** km Displays the print counter.

Service Counter

Cut Counter – ******* Displays the cut count.

Sensor Monitor – *.* V Displays the sensor level.

Option Interface [Option I/F]

RS-232C Baud – – If Dip Switch 1 is ON in RS-232C interface,

RS-232C Parity – –

RS-232C Length – –

RS-232C Stop bit – –

RS-232C X-ON – –

MAC Address – – Displays MAC Address

Head Check No Yes

Factory Default No Yes

Hex Dump No Yes

Serial Monitor – – Displays the state of the serial interface.

Auto Calibration [Auto Cal]

Sensor Monitor See Through See Through

– Cong Set 1 Cong Set 1

– **** Displays the check sum of the ROM

Displays the results of the head check.

– ****.*** km Displays the service counter.

– None

RS-232C LAN IEEE1284

Global Cong Sample

See Through See Through

Reect

Cong Set 2 Cong Set 3

Displays the presence/absence of the optional interface.

• If Dip Switch 1 is ON in RS-232C interface,

RS-232C (DIP SW) will be displayed. (See “Interface” in the section of Appendix)

the communication condition set in Dip Switch will be displayed.

Executes the test pattern.

Executes head check.

Initializes the set values of the conguration set to the state when the unit was shipped from the factory.

Sets the hex dump mode.

Executes the calibration of the sensor.

Displays the level of the sensor.

Sets the Cong Set.

Chapter 2 Printer Operation

Quick Setup of the Print Method

Menu Setup Mode (p.35)

The print method (thermal transfer method/direct thermal method) can be set using operation panel in addition to Menu Setup mode.

Caution

Be sure to always shut o the operation of print before changing a setting. You cannot change a setting during printing (including pause).

Setting method

Keep the Feed key held down. Each time the Pause key is pushed, the printer switches between thermal transfer mode and direct thermal mode.

Hold Press/Release

If thermal transfer is selected, the buzzer sounds once and the LCD



briey displays “Print Method, TT” before returning Ready status.

If direct thermal is selected, the buzzer sounds twice and the LCD



briey displays “Print Method, DT” before returning Ready status.

Note: Changes will remain in eect even after the power is turned o.

Chapter 2 Printer Operation

Menu Setting Table (p.41)

Emulation Auto Detect: Cross-Emulation

Ordinarily emulation switching is conducted in the Menu Setup mode. However, switching can also be conducted using the Emulation AutoDetection function outlined below.

The following message is displayed on the LCD when the Zebra® emulation (ZPI2) command is detected during Datamax® emulation.

ZPI2 detected.

No Ye s

Switch

No Ye s

emulation?

No Ye s

By selecting “Yes” the printer will reboot and automatically switch to ZPI2 emulation. The printer will return to the Ready status if “No” is selected.

The following message is displayed in the LCD when the Datamax® command is detected during Zebra® emulation.

DMX detected.

No Ye s

Switch

No Ye s

emulation?

No Ye s

By selecting “Yes” the printer will reboot and automatically switch to Datamax® emulation (DM4/DMI/DPP). The printer will return to the Ready status if “No” is selected.

Chapter 2 Printer Operation

Emulation Auto Detect: Cross-Emulation

Note: • The Emulation Auto-Detection function will not work if the

• After the Emulation Auto-Detection function is activated, this

• If the “Emulation Auto Detect” function is set to “Full Auto”, this

“Emulation Auto Detect” command in the Sub Menu in the “System Setup” in the Top Menu is set to “O ”. (The command is set to “On” when shipped from the factory)

function will not work unless the printer is turned O and then turned On again.

will cause the printer to automatically restart when it detects an alternative emulation. This is useful for remotely located machines where the control panel cannot be accessed.

Chapter 3

Chapter 3 Printer Adjustments

Printer Adjustments

Sensor Adjustments

The sensing level of both the transparent (see thru) and reective sensors is adjusted separately and independently. Firstly, the sensor type must be selected using the Sensor Method Selection shown below. Then the adjustment and calibration of the sensor can be made.

Entering Sensor Adjustment Mode

1. Turn on the power while pushing the Pause key, Feed key, and Stop key simultaneously.

MENU key

Installing the Media (p.26)

Pause key

2. After “Sensor Cal Mode” lights up, release the keys to change the printer to sensor adjustment setting mode.

Stop key

Power Switch

Sensor Cal Mode

See Through

Sensor Selection Method (Transparent  Reective)

To switch from transparent to reective sensor, hold down the Feed key and then press the Stop key. Each time you press the Stop key, you switch to back and forth between the two sensor types.

Sensor Cal Mode

See Through

If the transparent sensor is selected, “See Through” is displayed and the buzzer sounds once. If the reective sensor is selected, “Reect” is displayed and the buzzer sounds twice.

Hold Press/Release

Chapter 3 Printer Adjustments

Sensor Adjustments

Adjusting the Transparent sensor

Installing the Media (p.26) Sensor Selection Method

(Transparent  Reective) (p.55)

1. The transparent sensor is selected.

2. Install only the liner media (label backing paper) with the

label media removed so that it will pass between the platen roller and the media sensor. (Be careful that media with black marks does not pass the media sensor.)

Upper sensor

Bottom sensor

Label

Liner media

Media gap

3. If the Pause key is pressed then released while the Feed key

is continually pressed, the sensor is automatically adjusted.

Sensor Cal Mode

Executing

Hold Press/Release

4. When automatic adjustment stops normally, “Succeeded” is

displayed by the LCD. If it stops abnormally (adjustment is impossible), the LED lights up red and “Failed” is displayed on the LCD.

Sensor Cal Mode

Succeeded

5. If the Stop key is pressed, the printer completes sensor

adjustment and the printer restarts.

Chapter 3 Printer Adjustments

Sensor Adjustments

Adjusting the Reective sensor

Installing the Media (p.26) Sensor Selection Method

(Transparent  Reective) (p.55)

1. The reective sensor is selected.

2. With the reective sensor selected, install the label media

so that it is between the platen roller and the media sensor. Be careful that black mark and media gap do not pass the media sensor.

When using continuous media or label media with no gaps



Mount in such a way that the part without a black mark (in the case

of label media, this means the label paper portion) faces the platen roller and the media sensor.

Continuous media

Bottom sensor

Black mark

Label

Black mark

Bottom sensor

When using label media with gaps



Only mount label media with peeled-o liner (glassine paper) so that

it faces the platen roller and media sensor. Avoid contact with black mark.

Black mark

Bottom sensor

Label

Liner media

Chapter 3 Printer Adjustments

Sensor Adjustments

3. If the Pause Key is pressed then released while the Feed key

4. When automatic adjustment stops normally, “Succeeded” is

5. If the Stop key is pressed, the printer completes sensor

is continually pressed, the sensor is automatically adjusted.

Sensor Cal Mode

Executing

Hold Press/Release

displayed by the LCD. If it stops abnormally (adjustment is impossible), the LED lights up red and “Failed” is displayed on the LCD.

Sensor Cal Mode

Succeeded

adjustment and the printer restarts.

Chapter 3 Printer Adjustments

Media Thickness Adjustment

Installing the Media (p.26)

Self Print Mode (p.34)

It may be necessary to adjust the printer according to the thickness of the media being used. This can be done easily by rotating the media adjustment dial to improve the print quality.

• Poor print quality across the complete printout means wrongly set

media thickness. See this section.

• Poor print quality on one side of a printout means wrongly set media

width. See next section.

When using standard label media, high quality media or direct thermal media

Adjust while performing test printing by turning the dial from the smallest number on the dial to the largest number on the dial one step at a time.

When using thicker media (tags, card, etc.)

Adjust while performing test printing by turning the dial from the smallest number on the dial to the largest number on the dial one step at a time.

Media thickness adjustment dial

Media Thickness Dial Position

0 Direct thermal media (thin media)

1-2 Standard Label media, Direct thermal media

3-5 Thicker backing paper labels

6-9 Cards, tags, thicker media stock.

These values are guidelines. The exact media being used must be matched with the correct media thickness adjustment position.

• When shipped from the factory, it is set at dial 1 or 2.

(The factory default setting is indicated on the adjustment gauge label.)

• The oset adjustment varies according to the thickness and the

hardness of the media.

• Dial adjustment may be required depending on the thickness of print

and occurrence of ribbon wrinkles.

Suggested media type

Chapter 3 Printer Adjustments

Low

High

Media Width Adjustment

Installing the Media (p.26)

Self Print Mode (p.34)

The head pressure varies according to the width of the media being printed. The head pressure balance must be adjusted according to media width so that constant head pressure is applied to the head. With this printer, it can be adjusted easily by turning the media width adjustment dial. If the printing is blurred or lightly printed on one side or the media moves in a zigzag pattern adjust the head pressure balance. After making an adjustment, conrm the output quality with a test print.

Caution

When using narrow media, be sure to MAKE this adjustment. (If you do not, the head may be damaged by jamming, etc.)

Media width adjustment dial

Dial position Media width mm (inches) Head pressure

0 19.5 to 23.0 mm (0.77 to 0.90)

1 23.0 to 30.0 mm (0.90 to 1.18)

2 30.0 to 39.0 mm (1.18 to 1.53)

3 39.0 to 49.0 mm (1.53 to 1.92)

4 49.0 to 62.0 mm (1.92 to 2.44)

5 62.0 to 76.0 mm (2.44 to 2.99)

6 76.0 to 88.0 mm (2.99 to 3.46)

7 88.0 to 99.0 mm (3.46 to 3.89)

8 99.0 to 108 mm (3.89 to 4.25)

9 108 to 118 mm (4.25 to 4.65)

(setting when shipped)

The following values are criteria.

• Dial adjustment may be required depending on the thickness of print

and occurrence of ribbon wrinkles.

Chapter 3 Printer Adjustments

Adjusting the Ribbon

Setting the Ribbon (p.30)

If the width of the ribbon changes, a constant pressure will be applied on the guide roller etc. Therefore, it is required to adjust the tension or balance according to the ribbon width. If the ribbon wrinkles or slips, adjust the tension and balance.

Ribbon Tension Adjustment

The adjustment of the ribbon tension can be done in 5 steps in the feeding side (rear side), 3 steps in the winding side (front side), and in 15 dierent ways.

1. Adjustment in the winding side (front side)

Front ribbon tension adjustment knob

Slide the front ribbon tension adjustment knob

to make adjustments.

Adjustment criteria

Ribbon width Front (winding side)

ribbon tension adjustment knob

4 inches Strong

3 inches Medium

2 inches Weak

Chapter 3 Printer Adjustments

Adjusting the Ribbon

2. Adjustment in the feeding side (rear side)

Ribbon on the feeding side

Self Print Mode (p.34)

Fixing pin

Press and turn the rear ribbon tension adjustment knob while the

ribbon on the feeding side is xed.

Refer to the table given below and x by aligning the scale of rear

ribbon tension adjustment knob to the xing pin.

Adjustment criteria

Adjustment knob Ribbon width Back feed volume (max)

5 For adjustment 80 mm

4 4 inch

3 3 inch 80 mm

2 2 inch Less than 80mm

1 1 inch-19 mm Less than 50mm

Rear ribbon tension adjustment knob

80 mm

(setting when shipped)

3. Conrmation of printing after adjustment

Carry out test printing in Self Print Mode and make adjustment

whenever the following conditions occur.

Wrinkles in the ribbon: Increase the tension



Ribbon slips (Dirt comes out): Reduce the tension



After adjustment, perform a test printing again and conrm

that there are no wrinkles on the ribbon.

Chapter 3 Printer Adjustments

Adjusting the Ribbon

Ribbon Balance Adjustment

Self Print Mode (p.34)

Do this adjustment by turning the front ribbon left-right balance adjustment knob. If the ribbon is wrinkled, adjust it as follows. The scale is usually aligned with the center.

Front ribbon left-right balance adjustment knob

1. Look at the ribbon from font side and check on which side

(adjustment knob side /the side opposite to the adjustment knob) loose is present between the ribbon on the feeding side and ribbon guide shaft on the back side.

Checking which side is loose.

Chapter 3 Printer Adjustments

Adjusting the Ribbon

2. Make adjustment according to the position at which looses



Turn the front adjustment knob to the left to remove the looseness,



Turn the front adjustment knob to the right to remove the looseness,

occur in the ribbon, by using the following procedure.

In case of looseness on the side opposite the adjustment knob

then make a test print to ensure that the ribbon is not wrinkled. If wrinkles occur, adjust the back (feeding side) ribbon guide adjustment cam also. Carry out the ribbon guide adjustment by referring to the next page.

Front balance adjustment knob

In case of looseness on the ribbon guide shaft

Front balance adjustment knob

Chapter 3 Printer Adjustments

Adjusting the Ribbon

Ribbon guide adjustment

Prevent occurrence of wrinkles on the ribbon by adjusting the inclination of ribbon guide at the rear side (feeding side). If looses occur in the feeding side ribbon, adjust by using the following procedure. Align the position of the scale to the center.

Ribbon guide xing screw

Ribbon guide adjustment cam

Ribbon guide xing screw

1. Loosen the ribbon guide xing screws (2 places).

2. Loosen the screw on the ribbon guide adjusting cam.

3. Change the inclination of the ribbon guide by sliding the

ribbon guide adjustment cam.

When ribbon loosing occurs on the side opposite to the front



ribbon left-right balance adjustment knob side

Raise the ribbon guide adjustment cam and increase the inclination



of the ribbon guide shaft of the side where there is no loose in the ribbon (adjustment knob side).

Ribbon guide adjustment cam

Chapter 3 Printer Adjustments

Adjusting the Ribbon



balance adjustment knob side



4. Once the angle is appropriate, tighten all the screws that

5. Perform print and conrm that there are no wrinkles.

When ribbon loosing occurs in the front ribbon left-right

Lower the ribbon guide adjustment cam and increase the inclination of the ribbon guide shaft of the side where there is no loose in the ribbon (adjustment knob side).

Ribbon guide adjustment cam

were loosened.

If there are wrinkles, make adjustments again.

Media Width Adjustment (p.60)

Media Thickness Adjustment (p.59)

NOTE: If the media thickness adjustment dial and media width

adjustment dial are not appropriate, wrinkles may occur in the ribbon. If wrinkles occur despite adjusting the ribbon guide, adjust these dials also.

Chapter 3 Printer Adjustments

Cleaning

Wipe o any foreign matter such as media dust, dirt and adhesive substances built up around the printhead with the head cleaning pen (head cleaner) provided, and use a soft cloth soaked in ethyl alcohol for the platen etc. It is particularly important to clean the thermal printhead after printing on thermal media for long periods, which will guarantee the print quality and extend the life of the thermal printhead. Note: Always use the head cleaner when cleaning the thermal printhead.

Thermal printhead

Head cleaner

Ribbon guide roller

Guide shaft

Platen

Caution

Do not use any solvent other than ethyl alcohol. Solvents such as benzene, acetone and thinner will dissolve plastic parts and destroy the thermal printhead, platen and much of the printer! Try to avoid using "excessive amounts" of ethyl alcohol to clean the platen. Excessive use will harden the platen surface prematurely.

Appendixes

Connection to Power (p.20)

Cleaning (p.67)

Setting the Ribbon (p.30)

Troubleshooting

This chapter explains corrective actions taken when the printer malfunctions or when an error message is displayed.

Items to check when a malfunction occurs

When the printer malfunctions during operation, take corrective action with reference to the following table. If the corrective action does not solve the problem, consult with the service personnel at the dealer where you purchased the printer.

Indication Check Corrective action

The LED do not lightup when printer power is connected.

Paper is feeding, but nothing is printed.

1) Is the plug of the power cord correctly inserted into the electric outlet?

2) Is the connector of the power cord correctly inserted into the power inlet of the printer?

3) Is the power cord damaged?

4) Is power supplied to the electric outlet the printer is connected to?

5) Is the main fuse in the building’s fuse box burnt out?

1) Is the thermal printhead dirty?

Is a label stuck to the

head?

2) Is the recommended ribbon or a ribbon of the same type used?

1) Insert the plug of the power cord correctly in the electric outlet.

2) Insert the connector of the power cord correctly into the power inlet of the printer.

3) Replace the power cord. Consult with the dealer where the printer was purchased to make sure you obtain a cord made especially for the printer.

Note: Do not use any power cord except one made especially for the printer.

4) Check to make sure power is supplied to the outlet. If there are any problems, make sure power is supplied to the building. Or nd out if a power failure has occurred.

5) If necessary, replace the main fuse in the building’s fuse box, and reset the main breaker. Ask a qualied serviceman to carry out the replacement.

1) If it is dirty, remove the dirt with the attached head cleaner. If a label is stuck to the thermal printhead remove it.

Note: Do not use a metal object to remove a label stuck to the inside of the printer. (This may damage the thermal printhead.) If adhesive label material is stuck to the thermal printhead, remove it with a soft cloth soaked in ethyl alcohol.

2) Use the recommended ribbon or a ribbon of the same type.

Appendixes

Troubleshooting

Setting the Media (p.25) Setting the Ribbon (p.30)

Menu Setting Table (p.41)

Cleaning (p.67)

Setting the Ribbon (p.30)

Media Thickness Adjustment (p.59)

Media Width Adjustment (p.60)

Indication Check Corrective action

The printer is not printing neatly.

1) Are the media and the ribbon correctly set?

2) Is the printing density too high or too low?

3) Is the platen dirty?

Is it deformed?

4) Is the thermal printhead dirty?

Is a label stuck to the

head?

5) Is the recommended ribbon or a ribbon of the same type used?

6) Is the thermal printhead in the correct position for the media that is used?

7) Is the printer’s head pressure balance correct for the width of the media that is used?

1) Correctly set the media and the ribbon.

2) Set the appropriate printing density using the menu or control software.

Note: Consult with the dealer that supplied the printer concerning the replacement.

3) If it is dirty, clean it with ethyl alcohol. If it is deformed, replace it.

Note: Consult with the dealer that supplied the printer concerning the replacement.

4) If it is dirty, remove the dirt with the attached head cleaner. If a label is stuck to the head, remove it.

Note: Do not use a metal object to remove a label stuck to the inside of the printer. (This may damage the thermal printhead .)

If adhesive label material is stuck to the print head, remove it with a soft cloth soaked in ethyl alcohol.

5) Use the recommended ribbon or a ribbon of the same type.

6) Adjust the oset of the thermal printhead with the media thickness adjustment dial.

7) Adjust the thermal printhead pressure with the media width adjustment dial.

Appendixes

Troubleshooting

Installing the Media (p.26) Setting the Ribbon (p.30)

Cleaning (p.67)

LED Functions (p.24)

Menu Setting Table (p.41)

Ribbon Tension Adjustment (p.61)

Ribbon Balance Adjustment (p.63)

Ribbon Tension Adjustment (p.61)

Setting the Ribbon (p.30)

Indication Check Corrective action

The printing position changes.

The ribbon is wrinkled.

The ribbon slips ( ribbon dirt is produced.)

The ribbon does not wind.

1) Are the media and the ribbon correctly set?

2) Is the platen dirty?

Is it deformed?

3) Are the data contents and the command signals from the host appropriate?

4) Are the menu values set appropriately?

5) Are the sensitivities of the media sensors appropriate for the media that is used?

1) Is the ribbon tension suitable for the ribbon that is used?

2) Is the ribbon used correctly balanced to the right and left?

3) Is the printing density too high?

4) Are the media and ribbon there commended products or equivalent products?

1) Is the ribbon tension suitable for the ribbon that is used?

1) Is the ribbon set in the correct course?

2) Is the ribbon winding direction reversed?

1) Correctly set the media and the ribbon.

2) If it is dirty, clean it with ethyl alcohol. If it is deformed, replace it.

Note: Consult with the dealer that supplied the printer concerning the replacement.

3) If an error message is displayed, check the content of the software and the communication status set by the host computer.

4) Set the correct menu values using the operating panel or the host computer.

5) Set the media sensitivity to appropriate values.

If this does not solve the problem,

change the “Sensor level” that is set in the “System setup.”

1) Adjust the tension with the ribbon tension adjustment knob.

2) Adjust the left - right balance with the ribbon balance adjustment knob.

3) Set the appropriate printing density using the menu or control software.

4) Use the recommended products or equivalent products. If this does not correct the problem, contact a service representative.

1) Adjust the tension with the ribbon tension adjustment knob.

1) Set the ribbon in the correct course.

2) Set the correct winding direction.

Appendixes

Specications

Item Description

Printing Printing method Thermal transfer/Direct thermal

Resolution Main scanning line density: 203 dot / inch (8 dot / mm)

Sub- scanning line density: 203 dot / inch (8 dot / mm)

Head 864 dots (printable dots: 832 dots)

Max. print width 104 mm 4.1 inch

Max. print length (For Datamax® emulation)

Max. print length (For Zebra® emulation)

Print density Print density is adjustable with software

Printing speed Printing speed setting

Print mode Batch mode Normal printing (single or multiple sheets)

Media

Tear o mode Feeds back media to the tear-o position after printing is completed.

Cut mode

Peel mode

Types of media

Recommended media Thermal transfer: label media (LR1111 Lintec)

Max. media width 118.0 mm 4.65 inch

Min. media width 19.5 mm 0.77 inch

Min. label width 19.5 mm 0.77 inch

Min. label pitch

Max. media thickness 0.254 mm 0.01 inch

Max. media length 2539.7 mm 99.99 inch

Min. media length 6.40 mm 0.25 inch

Min. media thickness 0.0635 mm 0.0025 inch

On-board roll media diameter

2539.7 mm 99.99 inch

4013.28 mm 158.00 inch

2 to 8 inches per second (can be set in 1 inch unit) (Direct thermal)

• 7 to 8 inches per second with a print density of 10. Use of thermal media is recommended.

• 2 to 6 inches per second when the optional peeler is used.

2 to 6 inches per second (can be set in 1 inch unit) (Thermal transfer)

Prints while cutting at designated sheet units. The following two kinds of cut mode operations are done.

• Backfeed

• Cut through (Cut through refers to stopping present printing to cut the previous label when it reaches the cut position. After cutting, printing restarts but a gap may be created at the seam of the printing at this time.)

Peels labels from the liners after printing them.

Roll, fanfold (continuous media, die-cuts, continuous tags. paper or tickets)

Direct thermal media: label media (150LA-1 Ricoh), tag media (130LHB Ricoh)

6.35 mm 0.25 inch

• Max. external diameter: 203 mm

• Media core: 25 to 76 mm

• Min. media core external diameter (when using label media) External roll: 50.8 mm Internal roll: 76.0 mm

8 inch 1 to 3 inch

2 inch 3 inch

Appendixes

Specications

Item Description

Ribbon Recommended ribbon B110A Ricoh

Max. ribbon width 114.0 mm 4.50 inch

Min. ribbon width 25.4 mm 1.00 inch

Max. ribbon length 360.0 m 1181 feet

Max. roll diameter 74.0 mm 2.90 inch

Inner diameter of the paper core

Ribbon end tape length

Ribbon end detection Ribbon end detection by ribbon encoder

Bar code (For Datamax® emulation)

Bar code (For Zebra®

Font (For Datamax®

emulation)

Font (For Zebra® emulation)

One-dimension • Code 3 of 9 • UPC-A• UPC-E• EAN-13 (JAN-13)

Two-dimension • UPS Maxi Code• PDF-417• Data Matrix• QR Code• Aztec

One-dimension • Code11 •Interleaved2of5 •Code39 •EAN-8 •UPC-E•Code93

Two-dimension •Code49 •PDF-417 •CODA BLOCK •UPS Maxi Code

25.4 ± 0.254 mm 1.00 ± 0.01 inch

80.0 mm 3.15 inch

• EAN-8 (JAN-8)• Interleaved 2 of 5• Code 128

• HIBC (Modulus 43-used code 3 of 9)• Codabar (NW-7)

• Int 2 of 5 (Modulus10-used Interleaved 2 of 5)• Plessey

• Case Code• UPC 2DIG ADD• UPC 5DIG ADD

• Code 93• Telepen• ZIP• UCC/EAN128

• UCC/EAN128(for K-MART)

• UCC/EAN128 Random Weight• FIM

• GS1 DataBar

•Code128 •EAN-13•Industrial2 of 5•Standard2 of 5

•ANSI CODABAR•LOGMARS •MSI•Plessey •UPC/EAN Extensions

•UPC-A •POSTNET•Planet

•Micro PDF-417 •Data Matrix•QR Code •GS1 DataBar

•TLC39 •Aztec

1. Seven kinds of xed pitch font

• Overseas, English fonts and European fonts

2. OCR fonts OCR-A*4, OCR-B

3. Proportional fonts

CG Triumvirate smooth font CG Triumvirate Bold smooth font 203dpi: (6, 8, 10, 12, 14, 18, 24, 30, 36, 48 points)

• Character set: Conforms with code page 850 standards

4. TrueTypeTM rasterizer

1. Five kinds of xed pitch font

• Overseas, English fonts and European fonts

2. OCR fonts

OCR-A*4, OCR-B

3. Proportional font

CG Triumvirate Condensed Bold

4. True type™ rasterizer

Appendixes

Specications

Item Description

Symbol set PC866U Ukraina, PC Cyrillic, ISO 60 Danish/Norwegian, DeskTop,

ISO 8859/1 Latin 1, ISO 8859/2 Latin 2, ISO 8859/9 Latin 5, ISO 8859/10 Latin 6, ISO 8859/7 Latin/Greek, ISO 8859/15 Latin 9, ISO 8859/5 Latin/Cyrillic, ISO 69: French, ISO 21: German, ISO 15: Italian, Legal, Math-8, Macintosh, Math, PC-858 Multilingual, Microsoft Publishing, PC-8, Code Page 437, PC-8 D/N, Code Page 437N, PC-852 Latin 2, PC-851 Latin/Greek, PC-862 Latin/Hebrew, Pi Font, PC-850 Multilingual, PC-864 Latin/Arabic, PC-8 TK, Code Page 437T, PC-1004, PC-775 Baltic, Non-UGL, Generic Pi Font, Roman-8, Roman-9, ISO 17: Spanish, ISO 11: Swedish, Symbol, PS Text, ISO 4: United Kingdom, ISO 6: ASCII, Ventura International, Ventura Math, Ventura US, Windows 3.1 Latin 1, Wingdings, Windows 3.1 Latin 2, Windows 3.1 Baltic (Latv, Lith), Windows 3.0 Latin 1, Windows Latin/Cyrillic, Windows 3.1 Latin 5, EUC, JIS, Shift JIS, Unicode, KS Code, GB Code

Control language Conforms to Datamax® programming language

programming language

Outline of electronic devices

CPU ARM CortexTM-A9 *7 (Max. operation frequency 400MHz)

ROM Standard equipment: FLASH ROM 16 MByte (User area: 4 MByte)

RAM Standard equipment: SDRAM 32 MByte (User area: 4 MByte)

Media detection sensors

Transparent sensor Detects media gap between labels, notches on tags, and media out

Reective sensor Detects reective mark on back of media and media out

Ribbon tension sensor Detects stretching and slackness of ink ribbon

Ribbon encoder sensor Detects end of ink ribbon

Communication interfaces

Communication interface options

Label peeling sensor

USB USB2.0 (High speed 480Mbps / Full speed 12Mbps)

Wired LAN 100BASE-TX / 10BASE-T

Serial 2400 4800 9600 19200 38400 57600 115200bps

Parallel IEEE1284 (Conpatible / Nibble / ECP)

Network Multi-function spec Ethernet (10-Base-T/100-BASE-TX)

Standard spec Wi-Fi (IEEE802.11n/IEEE802.11g/IEEE802.11b) Multi-function spec Wi-Fi (IEEE802.11n/IEEE802.11g/IEEE802.11b)

Indications and switches

LED Power ON (green), error (red)

Buzzer Alarms, errors, etc.

Operating panel keys PAUSE, FEED, STOP, MENU

Head-up detection sensor

Detects head open

Power switch Turns power on and o

Power (standards) 100 V version 100V, 50/60Hz (Japan)

ENERGY STAR®

220 V version 220 V-240 V (-10%+6%), 1.2 A, 50/60 Hz (Europe)

EN60950-1, EN55022 (Class A), EN55024, EN61000-3-2, EN61000-3-3, ENERGY STAR®

Power consumption Standby 4 W

Printing 75 W (Thermal transfer/Print Speed 6IPS/Print Darkness 10/

Printing rate 12.5%)

and Zebra®

Appendixes

Humidity%

Operating assurance temperature

Conditionsassuringoperationandprinting Storageassurancetemperature

Specications

Item Description

Environment

Operating temperature conditions:

Storage temperature conditions:

Operating temp. 0 to 40°C, humidity 30 to 80%, condensation free (Conditions: ventilation, and natural convection)

Temp. –20 to 60°C, humidity 5 to 85% (Conditions:ventilation, and natural convection)

535

Printingassurancetemperature

Temperature°

Humidity%

emperature°C

-20 60

External dimensions Approx. 250 (W) × 458 (D) × 261 (H) mm

9.9 (W) × 18 (D) × 10.3 (H) inch

250 mm (9.9 inch)

458 mm (18 inch)

Weight Approx. 11 kg

Accessories Test label media, Test ribbon, CD-ROM (User’s Manual),

Quick start guide, Safety Instructions, Head cleaner, Power cord, Media holder bar and Media holder guide, Ribbon holder, Paper core

Option Auto-cutter unit, Peeler unit, IEEE1284 Parallel interface board,

Serial interface board, Wired LAN interface board (multi-function spec), Wireless LAN interface board (standard spec / multi-function spec)

*1 Options can be separately purchased. *2 If you wish to use other media than those recommended, please contact the shop where you bought this item. *3 When a media pitch of less than 1 inch is used, activate the “Small Media Adjustment” setting in the “Page Setup.” *4 The OCR font may have a low recognition rate according to the reader. *5 UFST™ and TrueType™ rasterizer are licensed from Monotype Imaging, Inc. UFST™ and CG Triumvirate™ are

trademarks of Monotype Imaging, Inc. TrueType™ is a trademark of Apple Inc. *6 Datamax® is a registered trade mark of Datamax Bar Code Products Corporation. *7 Zebra® is a registered trade mark of ZIH corp. *8 ARM and Cortex are registered trademarks or trademarks of ARM Limited.

261 mm (10.3 inch)

Appendixes

Interfaces

This printer is connected to a computer and prints according to commands sent from the computer. There are two methods of interface with a computer, and it can be connected to any equipment that supports these methods. You can also connect to the computer with serial, parallel and wireless LAN.

USB Interface

Specications

Standards Complies with Universal Serial Bus Specication

Transmission speed 480Mbps (High-Speed) / 12Mbps (Full-Speed)

Receive buer 16kB

Connector 15120-00410 (KST)

Signal line and pin arrangement

Pin No. Signal code Signal Function

1 VBUS USB power USB power (+5V)

2 D – Signal line – – signal line

3 D + Signal line + + signal line

4 GND GND GND

Appendixes

Interfaces

Ethernet Interface

Support protocol

Network layer ARP, IP, TCP Transport layer TCP, UDP Application layer DHCP, HTTP, SNMP, Raw Socket Port

Raw Socket Port

Perform two-way communication of print data and printer status

Port No. 9100 (can be changed) Port communication direction Two-way Socket max. connections 8 Printable no. of connections 1 (other sockets are reserved)

Timeout Default value: 60 sec

Can be set between 0 and 300. No timeout when “0” is set.

HTTP Server

Settings of printer unit and network are done by LinkServer Web Interface. For details, see “LinkServer Web Interface Conguration”.

Port No. 80 Max. simultaneous connections 4 HTTP version HTTP/1.1

DHCP

IP address is automatically obtained from DHCP server within 60 seconds after power is connected. If the address cannot be obtained automatically, xed IP address (default value: 169.254.1.10) is applied.

SNMP Agent

By SNMP Agent function

SNMP version SNMPv2 (Trap function is not supported) Port No. 161 Supported MIB HOST-RESOURCES-MIB, Citizen-MIB(Private) Community name public

Appendixes

Interfaces

Connecting the connector

Compatible connectors



Printer: RJ-45 connector

Note: Please do not insert the USB cable by mistake. Doing so may damage the cable and connector.

Pin number Signal name Function

1 TX+ Send (+)

2 TX– Send (–)

3 RX+ Receive (+)

4 N.C -

5 N.C -

6 RX– Receive (–)

7 N.C. -

8 N.C. -

Function of LED

The indications by LED are given below.

Network communication speed display

Communication speed LED (green)

100Mbps ON

1 2

10Mbps/ disconnection Blink

Network status display

Display description LED (yellow)

Connected ON

Disconnected OFF

Communicating data Blink

Appendixes

Interfaces

LinkServer Web Interface Conguration

The integral LinkServer web conguration interface can be used to adjust settings of the printer and its interfaces.

Home screen

Congure The Printer

Page Setup Menu screen

System Setup Menu screen

After Print Menu screen

Internal Interface Menu screen

Optional Interface Menu screen

Global Conguration screen

User Settings screen

Operate The Printer

Test Print screen

Send File To Printer screen

Firmware Download screen

Factory Defaults screen

Restart Printer screen

Emulation Switch screen

Appendixes

Interfaces

Using and Connecting to LinkServer

Start a Web browser on a computer connected to the same network as

the printer and input the IP address set in the printer to be connected in the address bar (red frame part). (If IP address is '169.254.1.10', input 'http://169.254.1.10'.)

There are three types of rights for the LinkServer, i.e. User, Operator,

and Administrator. The display menu can be changed based on the user privileges so as to limit the operation of the LinkServer accordingly.

The home screen for User rights will be displayed when connecting.

Home screen (User rights)

A conrmation screen is displayed when one presses the [LOG IN]

button.

Conrmation screen

• The factory default setting for Operator authentication The user name and password to be entered are both "Operator".

• The factory default setting for Administrator authentication The user name and password to be entered are both"Admin".

Appendixes

Interfaces

If authentication is successful, the home screen for Operator or

Administrator rights is displayed.

User names and passwords for any Operator and Administrator can

be changed in the User Settings menu. (1-20 character symbols and alphanumeric characters.)

The User rights and Operator rights menu display contents can be

changed in the User Settings menu.

Home screen (Administrator rights)

• Printer Information: Displays information of printer unit

• Congure The Printer: Performs operations as set by menu key of printer

• Operate The Printer: Operates printer

If one is logged in with operator rights or administrator rights,

pressing the [LOG OUT] button results in logging out and returning to the home screen with user rights.

Appendixes

Interfaces

Screen and URL in LinkServer

Screen URL Description

Home /index.html Displays Home screen of

LinkServer.

Page Setup Menu /PageSetup Page Setup: Setting

of printing speed and thickness, printing system control, page format, etc.

System Setup Menu /SystemSetup System Setup: Setting of

media (label) detection method, label, buzzer, unit system, etc.

After Print Menu /AfterPrintSetup After Print: Sets operations

such as tear-o and cutter at the end of printing.

Internal Interface Menu

Optional Interface Menu

/InterfaceSetup Performs various settings of

built-in interface.

/OptionInterfaceSetup Performs various settings of

Option Interface.

Global Conguration /GlobalCong Converts the settings (3

types) saved in printer.

User Settings /UserSettings Setting of user name,

password, and customization of the display menu for each user.

Test Print /TestPrint Performs test print and

printer head test.

Send File To Printer /SendFile Sends le to printer.

Firmware Download /FirmwareDownload Updates rmware of printer.

Factory Defaults /FactoryDefault Resets the printer.

Restart Printer /Restart Restarts printer.

Emulation Switch /EmulationSwitch Switches emulation of DMX

and ZPL2.

NOTE: The operation of LinkServer has been veried in Internet

Explorer 10/11 and Google Chrome 21.

Appendixes

Interfaces

Serial Interface (Option)

Specications

System Start/stop asynchronous duplex communication

Signal level RS-232C

Baud rate 2400, 4800, 9600, 19200, 38400, 57600, 115200bps

Bit length 7Bit, 8Bit

Stop bit 1Bit, 2Bit

Parity Odd, even, none

Connector D-SUB 25PIN

Signal line and pin arrangement

Pin No. Signal code Signal name Function

1 FG

2 TXD Transmitted data

3 RXD Received data

4 RTS

5 CTS

6 DSR Data set relay

7 SGND Signal line ground

8-13 NC - Not used

14 VCC +3.3V (FACTORY USE ONLY)

15-19 NC - Not used

20 DTR Data terminal relay

21-24 NC - Not used

Protective

grounding

Transmission

request

Able to transfer

data

Protective grounding

Signal line that transmits data from the printer to other devices

Signal line that transmits data from other devices to the printer

Signal line that becomes active when the printer can receive data

Signal line that becomes active when other devices can receive data from the printer

Signal line that is active when an external device can interface with the printer

Shows the ground level of the signal line

Signal line that is active when an external device can interface with the printer

Appendixes

Interfaces

Dip switch

Communication conditions settings can be changed by using the dip switch available on the interface board.

1 2 3 4 5 6 7 8

Dip switch

Respective functions of the switches are as follows.

Switch No. Function ON OFF (Factory setting)

1 Selection of

communication

conditions setting 2 Handshake XON / XOFF DTR / DSR 3 Bit length 7 bit 8 bit 4 Parity check Yes No 5 Parity selection Even Odd 6 7 8 Reservation - -

Selection of baud

rate

According to setting of dip switch

See below

According to setting in printer unit

Baud rate selection

Switch No.

6 7

OFF OFF 2400

ON OFF 4800

OFF ON 9600

ON ON 19200

Baud rate (bps)

Appendixes

Interfaces

XON/XOFF Protocol

Requirements to output X-ON code

Communication is possible when the power is on.



When the receive buer has less than 128 byte available, XOFF code is



output, then the receive buer has at least 1024 bytes available.

Requirements to output the X-OFF code

When the receive buer has less than 128 bytes available



Receive buer 16kB

XOFF

128byte

1024 byte

XON

DTR Protocol

Conditions when the DTR signal is “Ready (High)”

All the following conditions are satised.

The receive buer is 128 byte or more available capacity.



* When the receive buffer has less than 128 bytes available and

the DTR signal has changed to BUSY (Low) status, BUSY status is maintained until the capacity of the receive buffer has reached 1024 bytes or more.

Conditions when DTR signal is “Busy (Low)”

When the receive buer has fallen to less than 128 byte available.



Appendixes

Interfaces

Parallel Interface (Option)

Specications

Transmission mode 8-bit parallel data

Receive buer size 16kB

Transmission modes Compatible mode:

It is an asynchronous forward direction of the byte width (from host to printer) channel, and the interface line of the data is operated in accordance with signal line denitions of Centronics.

NIBBLE mode: Nibble mode is asynchronous reverse channel communication with data transmission controlled by the host computer. In reverse channel transmission, the data is nibble transmitted in two parts using four status lines (Fault, Select, PE, and Busy). And nibble mode can be used along with compatible mode to send data in two directions.

ECP mode: ECP mode permits bi-directional asynchronous data transmission, and thanks to its interlock handshake, it does not require the timing necessary with compatible mode.

Signal level IEEE1284 standard

Signal line and pin assignment table

Pin No. Signal name I/O Function

1 *STROBE Input Strobe signal to read in 8-bit data

2-9 DATA1-8 Input 8-bit parallel signal

10 *ACKNLG Output 8-bit data request signal

11 BUSY Output Signal specifying printer busy

12 PERROR Output Signal specifying media out

13 SELECT Output Signal specifying if the printer is on-line

(printing enabled) or o-line (pausing)

14 *AUTOFD Input Invalid (ignored)

15 NC - Not used

16 GND - Signal ground

17 FGND - Frame ground

18 P.L.H Output Peripheral logic high (pull up to +5 V at

1.2 kΩ)

19-30 GND - Ground for twisted pair return

31 *INIT Input Printer reset

32 *FAULT Output Signal specifying printer error

33-35 NC - Not used

*SELECTIN

Input Invalid (ignored)

Appendixes

Interfaces

Parallel port status signals when an error occurs

The status of a signal line will not be changed in bi-directional mode such as nibble or ECP mode.

Error

Paper end Busy : L  H

Error other than paper end

• Head open

• Other

Conditions for Busy • Receive buer full

Change in the status of a signal line in compatible mode

PError : L  H Select : H  L nFault : H  L

Busy : L  H PError : L unchanged Select : H  L nFault : H  L

• Data being read

• Error

Compatible timing specication

[When power is on] (Time it goes o-line)

PowerOn

Reset

BUSY

*ACK

SELECT

[While receiving data]

Data0-7

*Strobe

BUSY

0.5µs

Note: Busy rises when *Strobe signal starts, and data is latched with

*Strobe signal starts.

Appendixes

BUSY

2 µsec

Interfaces

[While receiving INIT signal]

Min. 10 to 15µsec

*Init

BUSY

*Ack

*Fault

SELECT

Note: If the *Init signal does not have width of 10 to 15μsec or more, it

cannot act as an Init signal. If it is lower, the *Init signal is ignored.

BUSY starts up when the *Init signal is perceived.

Relation of the timing of the BUSY signal and the *ACK signal

[Center – ACK]

*ACK

Appendixes

Replacing the Interface Board

Caution

Always turn o the power to the printer before replacing the interface board. Do not pull it out with unnecessary force. This will cause an accident.

Replacement Method

1. Remove the screws (2 nos) that the xing the interface cover.

Interface cover

Rear Side

Screw

2. Insert the interface port into the slot, and connect to the interface connector inside the printer.

Interface Board

Rear Side

Interface connector

Appendixes

Replacing the Interface Board

3. Fix the interface port to the printer by using the removed screw (2 nos).

Screw

Interface Board

Rear Side

Screw

363 Van Ness Way, Suite 404 Torrance, CA 90501. USA Tel: (310) 781-1460 Fax: (310) 781-9152 http://www.citizen-systems.com

Otto-Hirsch-Brücken 17 Park House, 643-651 Staines Road 70329 Stuttgart Feltham, Middlesex, TW14 8PA Germany United Kingdom Tel: +49 (0) 711 49032-0 Tel: +44 (0) 20 8893 1900 Fax: +49 (0) 711 49032-45 Fax: +44 (0) 20 8893 0080 http://www.citizen-europe.com

6-1-12, Tanashi-cho, Nishi-Tokyo-shi Tokyo, 188-8511. Japan Tel: +81 (0) 42 468 4608 Fax: +81 (0) 42 468 4687 http://www.citizen-systems.co.jp

PXZ00114-00

November 2014

PMC-1411

Citizen CL-E700 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

CONTENTS

INTRODUCTION

GS MARK STATEMENT

IMPORTANT SAFETY INSTRUCTIONS

NOTICE

SAFETY INSTRUCTIONS

General Precautions

Precautions When Installing the Printer

Chapter 1 Setup

Part Names and Functions

Connection to Power

Driver Installation

Connection to a Computer

Chapter 2 Printer Operation

Normal Operating Mode

Setting the Media

Setting the Ribbon

Mode Settings

Menu Setting Table

Quick Setup of the Print Method

Chapter 3 Printer Adjustments

Sensor Adjustments

Media Thickness Adjustment

Media Width Adjustment

Adjusting the Ribbon

Ribbon Tension Adjustment

Ribbon Balance Adjustment

Ribbon guide adjustment

Cleaning

Appendixes

Troubleshooting

Interfaces

USB Interface

Ethernet Interface

Replacing the Interface Board