Chevrolet Silverado 2500hd 2004 Owner's Manual

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2004 Chevrolet Silverado Owner Manual M

Seats and Restraint Systems ...........................

1-1

Front Seats ...............................................

1-3

Rear Seats ...............................................

1-8

Safety Belts .............................................

1-10

Child Restraints .......................................

1-31

Air Bag Systems ......................................

1-68

Restraint System Check ............................

1-85

Features and Controls .....................................

2-1

Keys ........................................................

2-3

Doors and Locks .......................................

2-7

Windows .................................................

2-15

Theft-Deterrent Systems ............................

2-18

Starting and Operating Your Vehicle ...........

2-20

Mirrors ....................................................

2-53

OnStar® System ......................................

2-63

Storage Areas .........................................

2-64

Vehicle Personalization .............................

2-67

Instrument Panel .............................................

3-1

Instrument Panel Overview ..........................

3-4

Climate Controls ......................................

3-20

Warning Lights, Gages and Indicators .........

3-33

Driver Information Center (DIC) ..................

3-54

Audio System(s) .......................................

3-72

Driving Your Vehicle .......................................

4-1

Your Driving, the Road, and Your Vehicle

..... 4-2

Towing ...................................................

4-53

Service and Appearance Care ..........................

5-1

Service .....................................................

5-3

Fuel .........................................................

5-4

Checking Things Under the Hood ...............

5-10

All-Wheel Drive ........................................

5-57

Rear Axle ...............................................

5-58

Four-Wheel Drive .....................................

5-58

Noise Control System ...............................

5-61

Bulb Replacement ....................................

5-62

Windshield Wiper Blade Replacement .........

5-72

Tires ......................................................

5-73

Appearance Care ...................................

5-112

Vehicle Identi®cation ...............................

5-121

Electrical System ....................................

5-121

Capacities and Speci®cations ...................

5-130

Maintenance Schedule .....................................

6-1

Maintenance Schedule ................................

6-2

Customer Assistance and Information ..............

7-1

Customer Assistance and Information ...........

7-2

Reporting Safety Defects ...........................

7-10

.................................................................

1

GENERAL MOTORS, GM, the GM Emblem, CHEVROLET, the CHEVROLET Emblem and the name SILVERADO are registered trademarks of General Motors Corporation.

This manual includes the latest information at the time it was printed. We reserve the right to make changes after that time without further notice. For vehicles ®rst

sold in Canada, substitute the name ªGeneral Motors of Canada Limitedº for Chevrolet Motor Division whenever

it appears in this manual.

Please keep this manual in your vehicle, so it will be there if you ever need it when you're on the road. If you sell the vehicle, please leave this manual in it so the new owner can use it.

Canadian Owners

You can obtain a French copy of this manual from your dealer or from:

Helm, Incorporated

P.O. Box 07130

Detroit, MI 48207

How to Use This Manual

Many people read their owner's manual from beginning to end when they ®rst receive their new vehicle. If

you do this, it will help you learn about the features and controls for your vehicle. In this manual, you will ®nd that pictures and words work together to explain things.

Index

A good place to look for what you need is the Index in back of the manual. It is an alphabetical list of what

is in the manual, and the page number where you will ®nd it.

Litho in U.S.A.

© Copyright General Motors Corporation 06/23/03

Part No. C2415 A First Edition

All Rights Reserved

ii

Safety Warnings and Symbols

You will ®nd a number of safety cautions in this book. We use a box and the word CAUTION to tell you about things that could hurt you if you were to ignore the warning.

{CAUTION:

These mean there is something that could hurt you or other people.

In the caution area, we tell you what the hazard is. Then we tell you what to do to help avoid or reduce the hazard. Please read these cautions. If you don't, you or others could be hurt.

You will also ®nd a circle with a slash through it in this book. This safety symbol means ªDon't,º

ªDon't do thisº or ªDon't let this happen.º

iii

Vehicle Damage Warnings

Also, in this book you will ®nd these notices:

Notice: These mean there is something that could damage your vehicle.

A notice will tell you about something that can damage your vehicle. Many times, this damage would not be covered by your warranty, and it could be costly. But the notice will tell you what to do to help avoid the

damage.

When you read other manuals, you might see CAUTION and NOTICE warnings in different colors or in different words.

You'll also see warning labels on your vehicle. They use the same words, CAUTION or NOTICE.

Vehicle Symbols

Your vehicle has components and labels that use symbols instead of text. Symbols, used on your vehicle, are shown along with the text describing the operation or information relating to a speci®c component, control, message, gage or indicator.

If you need help ®guring out a speci®c name of a component, gage or indicator, reference the following topics:

·Seats and Restraint Systems in Section 1

·Features and Controls in Section 2

·Instrument Panel Overview in Section 3

·Climate Controls in Section 3

·Warning Lights, Gages and Indicators in Section 3

·Audio System(s) in Section 3

·Engine Compartment Overview in Section 5

iv

Chevrolet Silverado 2500hd 2004 Owner's Manual

These are some examples of symbols you may ®nd on your vehicle:

v

Model Reference

This manual covers these models:

Regular Cab Pickup

Extended Cab Pickup

Crew Cab®

Chassis Cab

vi

Section 1 Seats and Restraint Systems

Front Seats ......................................................

1-3

Manual Seats ................................................

1-3

Power Seats ..................................................

1-4

Power Lumbar ...............................................

1-4

Heated Seats .................................................

1-5

Reclining Seatbacks ........................................

1-6

Head Restraints .............................................

1-7

Seatback Latches ...........................................

1-8

Rear Seats .......................................................

1-8

Rear Seat Operation (Extended Cab) ................

1-8

Rear Seat Operation (Crew Cab) ......................

1-9

Safety Belts ...................................................

1-10

Safety Belts: They Are for Everyone ................

1-10

Questions and Answers About Safety Belts ......

1-14

How to Wear Safety Belts Properly .................

1-15

Driver Position ..............................................

1-16

Safety Belt Use During Pregnancy ..................

1-23

Right Front Passenger Position .......................

1-24

Center Passenger Position .............................

1-24

Rear Seat Passengers ..................................

1-26

Rear Safety Belt Comfort Guides for

 

Children and Small Adults ..........................

1-29

Safety Belt Extender .....................................

1-31

Child Restraints .............................................

1-31

Older Children .............................................

 

Infants and Young Children ............................

1-34

Child Restraint Systems .................................

1-38

Where to Put the Restraint .............................

1-41

Top Strap ....................................................

1-42

Top Strap Anchor Location .............................

1-44

Lower Anchorages and Top Tethers for

 

Children (LATCH System) ...........................

1-47

Securing a Child Restraint Designed for

 

the LATCH System (Rear) ..........................

1-49

Securing a Child Restraint Designed for

 

the LATCH System (Front) .........................

1-50

Securing a Child Restraint in a Rear

 

Outside Seat Position ................................

1-54

Securing a Child Restraint in a Center

 

Rear Seat Position ....................................

1-56

Securing a Child Restraint in the Center

 

Front Seat Position ....................................

1-58

Securing a Child Restraint in

 

the Right Front Seat Position

 

(Crew Cab) ..............................................

1-59

Securing a Child Restraint in the Right

 

Front Seat Position (Regular and

 

Extended Cab) ..........................................

1-62

Air Bag Systems ............................................

1-68

Are the Air Bags? ...............................

1-70

Should an Air Bag In¯ate? ....................

1-71

1-1

Section 1 Seats and Restraint Systems

What Makes an Air Bag In¯ate? .....................

1-73

How Does an Air Bag Restrain? .....................

1-73

What Will You See After an Air Bag In¯ates? ...1-74

Air Bag Off Switch ........................................

1-75

Passenger Sensing System ............................

1-80

Servicing Your Air Bag-Equipped Vehicle .........

1-84

Adding Equipment to Your Air Bag-Equipped

 

Vehicle ....................................................

1-84

Restraint System Check ..................................

1-85

Checking Your Restraint Systems ...................

1-85

Replacing Restraint System Parts After a

 

Crash ......................................................

1-86

1-2

Front Seats

Manual Seats

{CAUTION:

You can lose control of the vehicle if you try to adjust a manual driver's seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you don't want to. Adjust the driver's

seat only when the vehicle is not moving.

If your vehicle has a manual bucket or a split bench seat, you can adjust it with this lever located at the front of the seat.

Lift the lever to unlock the seat. Using your body, slide the seat to where you want it and release the lever. Try to move the seat with your body to make sure the seat is locked into place.

1-3

Power Seats

If your vehicle has a power seat, you can adjust it with these controls located on the outboard sides of the seats.

·Raise or lower the front of the seat cushion by raising or lowering the forward edge of the horizontal control.

·Move the seat forward or rearward by moving the whole horizontal control forward or rearward.

·Raise or lower the rear of the seat cushion by raising or lowering the rear edge of the horizontal control.

·Moving the whole horizontal control up or down raises or lowers the entire seat cushion.

If your vehicle has power reclining seats, you can use the vertical control to adjust the angle of the seatback. Move the reclining front seatback rearward or forward by moving the control toward the rear or the front of the vehicle. See Reclining Seatbacks on page 1-6.

Power Lumbar

You can increase or decrease lumbar support in an area of the lower seatback.

To increase support, press and hold the front of the control. To decrease support, press and hold the rear of the control. Let go of the control when the lower seatback reaches the desired level of support.

You can also reshape the side wing area of the lower seatback for more lateral support.

1-4

To increase support, press and hold the top of the control. To decrease support, press and hold the bottom of the control. Let go of the control when the lower seatback reaches the desired level of support.

Your vehicle may have a memory function which allows seat settings to be saved and recalled. See Memory Seat on page 2-67 for more information.

Heated Seats

The buttons used to control this feature are located on the front doors. The engine must be running for the heated seat feature to work.

To heat the entire seat, press the horizontal button with the heated seat symbol. Press the button to cycle through the temperature settings of high, medium and low and to turn the heated seat off. Indicator lights

will glow to designate the level of heat selected, three for high, two for medium, and one for low.

The low setting warms the seatback and cushion until the seat temperature is near body temperature. The medium and high settings heat the seatback and seat cushion to a slightly higher temperature. You will be able to feel heat in about two minutes.

To heat only the seatback, press the vertical button with the heated seatback symbol. An indicator light on the seatback button will glow to designate that only the seatback is being heated. Additional presses of

the seatback button will cycle through the heat levels for the seatback only. Press the horizontal button again

to heat the whole seat.

The heated front seats will shut off automatically when the ignition is turned off.

1-5

Reclining Seatbacks

To adjust the front seatback, lift the manual lever located on the outboard side of the seat. Release the lever to lock the seatback where you want it. Lift

the lever again without pushing on the seatback and the seatback will go to an upright position.

If your vehicle has power seats with a power recliner, see Power Seats on page 1-4 for further information on how to operate the reclining seatback feature.

But don't have a seatback reclined if your vehicle is moving.

1-6

{CAUTION:

Sitting in a reclined position when your vehicle is in motion can be dangerous. Even if you buckle up, your safety belts can't do their job when you're reclined like this.

The shoulder belt can't do its job. In a crash, you could go into it, receiving neck or other injuries.

The lap belt can't do its job either. In a crash the belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries.

For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear your safety belt properly.

Head Restraints

Adjust your head restraint so that the top of the restraint is closest to the top of your head. This position

reduces the chance of a neck injury in a crash.

To raise the head restraint pull up on the head restraint.

On some models the head restraints tilt forward and rearward also.

The rear seat head restraints in your vehicle may be

. They work the same as the front seat head except they do not tilt forward and rearward.

1-7

Seatback Latches

{CAUTION:

If the seatback isn't locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked.

The seatbacks fold forward to let you access the rear of the cab.

To fold a front seatback forward, lift the lever at the base of the seat to release the seatback.

The lever is located on the outboard side of the seat cushion.

To return the seatback to the upright position, push the seatback rearward until it latches. After returning the seatback to its upright position, push and pull on

the seatback to make sure it is locked.

Rear Seats

Rear Seat Operation (Extended Cab)

Folding the Rear Seat

The extended cab's rear seat can be folded up to provide more cargo space. To fold the seat do the following:

1. Pull forward on the release strap located under the rear seat cushion.

2.Fold the seat cushion upward until it latches with the seatback.

3.Push and pull on the seat to make sure the seat is

1-8

The extended cab's rear seat can also be folded open for more seating space. To use the seat do the following:

1.Push rearward on the seat cushion while pulling up on the release strap under the seat cushion. Pull the seat cushion downward until it latches.

2.After pulling the seat cushion down, pull up on it to make sure it is locked.

Rear Seat Operation (Crew Cab)

The second row rear seat has a 60/40 split seat. Either side of the rear seat may be folded down to give

you more cargo space.

Make sure that nothing is under or in front of the seat and that the head restraints are completely lowered.

To fold the rear seat, do the following:

1. Pull up on the strap loop at the rear of the seat cushion. Then, pull the seat cushion up and fold it forward.

2.After folding the seat cushion fully forward, pull the seatback forward and fold the seatback down until it is ¯at. If the seatback cannot fold ¯at because it interferes with the cushion, try moving the front seat forward and/or bringing the front seat more

upright. The lever at the base of the seat must be turned rearward to release the seatback.

To return the seat to the passenger position do the following:

1.Lift the seatback up and push it rearward all the way.

2.Lower the seat cushion until it latches into position.

3.Pull forward on the seatback and up on the seat cushion to make sure the seat is securely in place.

Check to see that the buckles on the driver's side seatback are accessible to the outboard and center occupant and are not under the seat cushions.

1-9

Safety Belts

Safety Belts: They Are for Everyone

This part of the manual tells you how to use safety belts properly. It also tells you some things you should not do with safety belts.

{CAUTION:

Don't let anyone ride where he or she can't wear a safety belt properly. If you are in a crash and you're not wearing a safety belt, your injuries can be much worse. You can hit things inside the vehicle or be ejected from it. You can be seriously injured or killed. In the same crash, you might not be, if you are buckled up. Always fasten your safety belt, and check that your passengers' belts are fastened properly too.

{CAUTION:

It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly.

Your vehicle has a light that comes on as a reminder to buckle up. See

Safety Belt Reminder Light on page 3-36.

In most states and in all Canadian provinces, the law says to wear safety belts. Here's why: They work.

1-10

You never know if you'll be in a crash. If you do have a crash, you don't know if it will be a bad one.

A few crashes are mild, and some crashes can be so serious that even buckled up, a person wouldn't survive. But most crashes are in between. In many of them, people who buckle up can survive and sometimes walk away. Without belts they could have been badly hurt

or killed.

After more than 30 years of safety belts in vehicles, the facts are clear. In most crashes buckling up does matter... a lot!

Why Safety Belts Work

When you ride in or on anything, you go as fast as it goes.

Take the simplest vehicle. Suppose it's just a seat on wheels.

1-11

Put someone on it.

Get it up to speed. Then stop the vehicle. The rider

 

doesn't stop.

1-12

The person keeps going until stopped by something. In

or the instrument panel...

a real vehicle, it could be the windshield...

 

1-13

or the safety belts!

With safety belts, you slow down as the vehicle does. You get more time to stop. You stop over more distance, and your strongest bones take the forces. That's why safety belts make such good sense.

Questions and Answers About

Safety Belts

Q: Won't I be trapped in the vehicle after an accident if I'm wearing a safety belt?

A: You could be ± whether you're wearing a safety belt or not. But you can unbuckle a safety belt, even if you're upside down. And your chance

of being conscious during and after an accident, so you can unbuckle and get out, is much greater if you are belted.

Q: If my vehicle has air bags, why should I have to wear safety belts?

A: Air bags are in many vehicles today and will be in most of them in the future. But they are supplemental systems only; so they work with safety belts ± not instead of them. Every air bag system ever offered for sale has required the

use of safety belts. Even if you're in a vehicle that has air bags, you still have to buckle up to get the most protection. That's true not only in frontal collisions, but especially in side and other

.

1-14

Q: If I'm a good driver, and I never drive far from home, why should I wear safety belts?

A: You may be an excellent driver, but if you're in an accident ± even one that isn't your fault ± you and your passengers can be hurt. Being a good

driver doesn't protect you from things beyond your control, such as bad drivers.

Most accidents occur within 25 miles (40 km) of home. And the greatest number of serious injuries and deaths occur at speeds of less than 40 mph (65 km/h).

Safety belts are for everyone.

How to Wear Safety Belts Properly

This part is only for people of adult size.

Be aware that there are special things to know about safety belts and children. And there are different rules for smaller children and babies. If a child will be

riding in your vehicle, see Older Children on page 1-31 or Infants and Young Children on page 1-34. Follow those rules for everyone's protection.

First, you'll want to know which restraint systems your vehicle has.

We'll start with the driver position.

1-15

Driver Position

This part describes the driver's restraint system.

Lap-Shoulder Belt

The driver has a lap-shoulder belt. Here's how to wear it properly.

1.Close and lock the door.

2.Adjust the seat so you can sit up straight. To see how, see ªSeatsº in the Index.

3.Pick up the latch plate and pull the belt across you. Don't let it get twisted.

The shoulder belt may lock if you pull the belt across you very quickly. If this happens, let the belt go back slightly to unlock it. Then pull the belt across you more slowly.

4.Push the latch plate into the buckle until it clicks.

Pull up on the latch plate to make sure it is secure. If the belt isn't long enough, see Safety Belt Extender on page 1-31.

Make sure the release button on the buckle is positioned so you would be able to unbuckle the safety belt quickly if you ever had to.

1-16

5.To make the lap part tight, pull down on the buckle end of the belt as you pull up on the shoulder belt.

The lap part of the belt should be worn low and snug on the hips, just touching the thighs. In a crash, this applies force to the strong pelvic bones. And you'd be less likely to slide under the lap belt. If you slid under it, the belt would apply force at your abdomen. This

could cause serious or even fatal injuries. The shoulder belt should go over the shoulder and across the

chest. These parts of the body are best able to take belt restraining forces.

safety belt locks if there's a sudden stop or crash, pull the belt very quickly out of the retractor.

1-17

Q: What's wrong with this?

A: The shoulder belt is too loose. It won't give nearly as much protection this way.

{CAUTION:

You can be seriously hurt if your shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury. The shoulder belt should ®t against your body.

1-18

Q: What's wrong with this?

{CAUTION:

You can be seriously injured if your belt is buckled in the wrong place like this. In a crash, the belt would go up over your abdomen. The belt forces would be there, not at the pelvic bones. This could cause serious internal injuries. Always buckle your belt into the buckle nearest you.

A: The belt is buckled in the wrong place.

1-19

Q: What's wrong with this?

{CAUTION:

You can be seriously injured if your belt goes over an armrest like this. The belt would be much too high. In a crash, you can slide under the belt. The belt force would then be applied at the abdomen, not at the pelvic bones, and that could cause serious or fatal injuries. Be sure the belt goes under the armrests.

A: The belt is over an armrest.

1-20

Q: What's wrong with this?

A: The shoulder belt is worn under the arm. It should be worn over the shoulder at all times.

{CAUTION:

You can be seriously injured if you wear the shoulder belt under your arm. In a crash, your body would move too far forward, which would increase the chance of head and neck injury. Also, the belt would apply too much force to the ribs, which aren't as strong as shoulder bones. You could also severely injure internal organs like your liver or spleen.

1-21

Q: What's wrong with this?

{CAUTION:

You can be seriously injured by a twisted belt. In a crash, you wouldn't have the full width of the belt to spread impact forces. If a belt is twisted, make it straight so it can work properly, or ask your dealer to ®x it.

A: The belt is twisted across the body.

1-22

To unlatch the belt, just push the button on the buckle. The belt should go back out of the way.

Before you close the door, be sure the belt is out of the way. If you slam the door on it, you can damage

both the belt and your vehicle.

Safety Belt Use During Pregnancy

Safety belts work for everyone, including pregnant women. Like all occupants, they are more likely to be seriously injured if they don't wear safety

A pregnant woman should wear a lap-shoulder belt, and the lap portion should be worn as low as possible, below the rounding, throughout the pregnancy.

The best way to protect the fetus is to protect the mother. When a safety belt is worn properly, it's more likely that the fetus won't be hurt in a crash. For pregnant women, as for anyone, the key to making safety belts effective is wearing them properly.

1-23

Right Front Passenger Position

To learn how to wear the right front passenger's safety belt properly, see Driver Position on page 1-16.

The right front passenger's safety belt works the same way as the driver's safety beltÐexcept for one thing.

If you ever pull the shoulder portion of the belt out all the way, you will engage the child restraint locking feature which may turn off the passenger's frontal air bag. If this happens unintentionally, just let the belt go back all

the way and start again.

Center Passenger Position

If your vehicle has front and rear bench seats, someone can sit in the center positions.

When you sit in the center rear seat position of a crew cab you have a lap-shoulder belt which is similar to

the rear outside seat positions. To learn how to wear this belt see ªLap-Shoulder Beltº underRear Seat Passengers on page 1-26.

1-24

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