Canon PIXMA iP3000 Service Manual

Page 1
iP3000
SER VICE MANUAL
Canon
Copyright 2004, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
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iP3000
SIMPLIFIED SERVICE MANUAL
1. PRODUCT LIST
2. PRODUCT SPECIFICATIONS
3. ERROR DISPLAY
4. SERVICE MODE
5. EXTERNAL VIEW / PARTS LIST
6. TROUBLESHOOTING FLOWCHART
7. SPECIAL NOTES ON SERVICING IN ASIA
8. PRODUCT TECHNICAL INFORMATION
APPENDIX 1: SERVICE TEST PRINT
APPENDIX 2: EEPROM INFORMATION PRINT
QY8-13A0-000
Rev. 00
July 13, 2004
Canon Inc.
Page 3
1. PRODUCT LIST

1-1. Main Units

Product name Product code Sales territory Remarks
Canon Bubble Jet Printer iP3000

1-2. Options

None

1-3. Consumables

9316A001AA US
9316A002AA CA
9316A003AA LAM LVT
9316A004AA LAM HVT
9316A005AA EMB
9316A005AB EMB
9316A008AA ASA HVT
9316A009AA AU
9316A010AA KR
9316A011AA GB
9316A013AA TW
9316A014AA HK
9316A015AA CN
9316A017AA EUM
Print head Ink tanks BCI-3eBK BCI-6C BCI-6M BCI-6Y
CD-R tray
*1
8cm CD-R adapter
*1: Only for CD-R printing supported regions
*1
Product name Product code Sales territory Remarks
Canon Ink Tank BCI-3eBK
Canon Ink Tank BCI-6C
Canon Ink Tank BCI-6M
Canon Ink Tank BCI-6Y
4479A002AA to 4479A004AA
4706A002AA to 4706A004AA
4707A002AA to 4707A004AA
4708A002AA to 4708A004AA
002: EUR 003: AMR 004: ASA / OCN
Page 4
2. PRODUCT SPECIFICATIONS
2-1. Printer Main Unit Specifications
Type Desktop serial color bubble jet printer Paper feeding method
Auto sheet feed (ASF, cassette, automatic duplex printing, CD-R printing
*1
)
Resolution 4,800 dpi x 1,200 dpi (Max.) Throughput (Target value)
Draft Standard Black (Fine BK) 22 ppm 14.8 ppm
Color (Fine CL) 15 ppm 10.7 ppm Printing direction
Bidirectional, uni-directional
Print width Max. 203.2 mm (216 mm in borderless printing) Interface USB 2.0 Full Speed ASF stacking capacity
Plain paper (65 g/m
2
): Max. 13 mm (Approx. 150 sheets)
Paper weight 64 to 105 g/m2 Detection functions
- Cover open - Presence of print head
- Remaining ink amount (optical / dot count) - Printing position
- Paper presence - Paper end sensor
- Waste ink amount - Internal temperature
- Pick-up roller - Paper feed roller position
- Carriage position - Head-to-paper distance
- Supported camera direct printing device - Presence of CD-R
- Supported paper size for duplex printing - Opening / Closing of paper output tray Acoustic noise (Highest print quality) Environmental requirements
- Highest print quality settings: Approx. 35 dB
- Quiet mode: TBD
During operation Temperature 5C to 35C (41F to 95F) Humidity 10%RH to 90%RH (no condensation) Non operation Temperature 0C to 40C (32F to 104F) Humidity 5%RH to 95%RH (no condensation)
Power supply Power supply voltage Frequency Power consumption Standby Power-off
AC 100 to 120 V 50/60 Hz Approx. 15 W Approx. 0.5 W Approx. 0.25 W
AC 220 to 240 V 50/60 Hz Approx. 15 W Approx. 0.5 W Approx. 0.25 W External dimensions
Printer:
With the paper support and output tray retracted: Approx. 418 (W) x 286 (D) x 170 (H) mm
With the paper support and output tray extended: Approx. 418 (W) x 555 (D) x 325 (H) mm Weight Approx. 6.5 kg, not including print head and optional units Related standards (Proposed) (Printer, Adapter)
Electromagnetic radiance:
VCCI, FCC, IC, CE Mark, Taiwan EMC, C-Tick, CCC (EMC), Korea MIC, Gost-R
Electrical safety:
Electrical Appliance and Material Safety Law (DENAN), UL, C-UL, CB Report, CE Mark,
GS, Gost-R, FT, SASO, CCC, SPRING, Korea EK, IRAM (Argentine) Environmental regulations: RoHS (EU), WEEE (EU), Korea Package Recycle Law, Green Point (Germany), Energy
Star, Eco Mark, Law on Promoting Green Purchasing
Serial number location
On the carriage flexible cable holder (visible when the access cover is open).
Remaining ink amount
Available (automatic detection by optical method and dot count, enabled at default)
detection Paper type detection Print head alignment
Not available
Available (automatic or manual alignment via driver utilities, or the Resume / Cancel button in Camera Direct Printing, automatic alignment at default)
*1: Only for CD-R printing supported regions
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2-2. Product Life

(1) Printer Specified number of print volume or the years of use, whichever comes first.
- Print volume: 6,000 pages
- Black: 2,400 pages (A4, 1,500 character pattern)
- Color: 1,800 pages (A4, 7.5% duty per color pattern) 200 pages (A4, photo, borderless printing) 1,000 pages (4 x 6, photo, borderless printing) 600 pages (Postcard, photo, borderless printing)
- 3 years of use
(2) Print head
- Print volume: 6,000 pages
- Black: 2,400 pages (A4, 1,500 character pattern)
- Color: 1,800 pages (A4, 7.5% duty per color pattern) 200 pages (A4, photo, borderless printing) 1,000 pages (4 x 6, photo, borderless printing) 600 pages (Postcard, photo, borderless printing)
(3) Ink tank (target value) BCI-3eBK: 740 pages (1,500 character pattern, plain paper / standard mode) 1,500 pages (ISO JIS-SCID No. 5 / plain paper / standard mode) BCI-6C: 570 pages (ISO JIS-SCID No. 5 / plain paper / standard mode) BCI-6M: 440 pages (ISO JIS-SCID No. 5 / plain paper / standard mode) BCI-6Y: 380 pages (ISO JIS-SCID No. 5 / plain paper / standard mode)

2-3. Print Head Specifications

Print head
Type Single head with 4 removable ink tanks (each color)
BK: 320 nozzles in 2 vertical lines (600 dpi), 30 pl (pigment-based black)
Print head
Ink color Pigment-based black, Dye-based cyan, magenta, yellow
Ink tank BCI-3eBK (pigment-based), BCI-6C / M / Y (dye-based)
Weight (Net) Print head, approx. 56 g
Supply method As a service part (not including ink tanks)
Part number QY6-0042-000
Color: 256 nozzles in 2 vertical lines per color x 5 (1,200 dpi),
5.5 pl (cyan, magenta, yellow) / 2.5 pl (cyan, magenta)
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3. ERROR DISPLAY
Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected to the printer.
3-1. Operator Call Error (LED Blinking in Orange)
LED
blinking
2 times
3 times
4 times No ink.
5 times The print head is not installed
6 times
Error [Error code] Corrective action Remarks
No paper. (ASF) [1000] Set the paper in the ASF, and press
the Resume/Cancel button.
No CD-R tray. [1001]*1 Set the CD-R tray, and press the
Resume/Cancel button. No paper in the cassette. [1003] (No paper in the front paper feed cassette.) Paper jam. [1300] Paper jam in the under guide. [1304]
Paper jam in the rear guide. [1303]
Front door closed. [1250] Open the paper output tray.
[1601 / 1611 / 1612 / 1613]
[1401], or it is not properly installed (EEPROM data of the print head is faulty) [1403 / 1405]. Inner cover open. [1841]*2 Close the inner cover, and press the
Inner cover open (during printing on paper). [1846]
*2
Set the paper in the cassette, and
press the Resume/Cancel button.
Remove the jammed paper, and
press the Resume/Cancel button.
Replace the empty ink tank(s), or
press the Resume/Cancel button.
Install the print head properly, and
close the access cover.
Or, with the print head installed, turn
the printer off and on.
Resume/Cancel button.
Close the inner cover, and press the
Resume/Cancel button.
Pressing the Resume/Cancel button will exit the error without ink tank replacement, however, ink may run out during printing.
CD-R tray guide closed (during CD-R printing). [1850 / 1855]
CD-R tray guide open (during printing to paper). [1851 / 1856]
7 times*1 No CD-R or DVD-R. [1002] After setting a CD-R or DVD-R in the
8 times Warning: The waste ink
absorber becomes almost full (approx. 95% of the maximum capacity). [1700]
*1
*1
Open the CD-R tray guide, set the
CD-R tray properly, and press the
Resume/Cancel button.
Close the CD-R tray guide, and
press the Resume/Cancel button.
tray, set the tray in the tray guide,
and press the Resume/Cancel
button.
Pressing the Resume/Cancel button
will exit the error, and enable
printing.
In repair servicing, replace the
bottom case unit (QM2-1249), or the
ink absorbers (QC1-4222 / 4223 /
4224 / 4263 / 4264 / 4864).
The service call error, indicating the waste ink absorber is full, is likely to occur soon.
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(3-1. Operator Call Error (cont’d))
LED
blinking
9 times The connected digital camera or
10 times Automatic duplex printing
11 times
*1: Only for models supporting CD-R printing
*2: Only for models not supporting CD-R printing
Error [Error code] Corrective action Remarks
After removing the cable between digital video camera does not support Camera Direct Printing. [2001]
cannot be performed (paper size not supported). [1310]
Failed in automatic print head alignment. [2500]
Access cover open. [1200] Close the access cover.
the camera and the printer, press the
Resume/Cancel button, and
re-connect the cable.
Press the Resume/Cancel button to
eject the paper being used at error
occurrence. Printing will resume
from on the front side of the next
page.
Press the Resume/Cancel button,
and after confirming the following,
perform print head alignment again:
Data which was to be printed on the back side of paper at error occurrence is skipped (not printed).
- Set an appropriate type and size of paper (plain paper, A4 or letter).
- Check that the nozzle check pattern is properly printed (all ink ejected, no faint printing).
- Protect the paper output slot from exposure to excessive light.
Page 8
3-2. Service Call Errors (by LED Blinking in Orange and Green Alternately, or Lit in Orange)
LED alternate
blinking in orange
and green
Error
(Replacement of listed parts, which are likely
Solution
to be faulty)
2 times Carriage error [5100] - Carriage unit (QM2-1250)
- Timing slit strip film (QC1-4284)
- Logic board ass'y (QM2-1520)
*1
- Carriage motor (QK1-0545)
3 times Paper feed error [6000] - Timing sensor unit (QM2-1545)
- Timing slit disk film (QC1-4851)
- Feed roller ass'y (QL2-0613)
- Platen unit (QM2-1384)
- Logic board ass'y (QM2-1520)
*1
- PAPER FEED MOTOR (QK1-0550)
4 times Purge unit error [5C00] - Purge unit (QM2-1252)
- Logic board ass'y (QM2-1520)
*1
5 times ASF (cam) sensor error [5700] - Sheet feed unit (QM2-1220) 6 times Internal temperature error [5400] - Logic board ass'y (QM2-1520)*1 7 times Waste ink absorber full [5B00] - Ink absorber (QC1-4222 / 4223 / 4224 /
4263 / 4264 / 4864)
- Bottom case unit (QM2-1249)
*2
8 times Print head temperature rise error [5200] - Print head (QY6-0042)
- Logic board ass'y (QM2-1520)
*1
9 times EEPROM error [6800] - Logic board ass'y (QM2-1520)*1 11 times Carriage lift mechanism error [5110] - Lift shaft(QC1-4331)
- Photo interrupter (WG8-5624)
- Sheet feed unit (QM2-1220)
- Logic board ass'y (QM2-1520)
*1
12 times AP position error [6A00] - Sheet feed unit (QM2-1220)
- Logic board ass'y (QM2-1520)
*1
13 times Paper feed position error [6B00] - Sheet feed unit (QM2-1220)
*1
- Logic board ass'y (QM2-1520)
14 times Paper feed cam sensor error [6B10] - Sheet feed unit (QM2-1220)
*1
- Logic board ass'y (QM2-1520) 15 times USB Host VBUS overcurrent [9000] - Logic board ass'y (QM2-1520)*1 16 times Valve sensor error [6C00] - Logic board ass'y (QM2-1520)*1 17 times Motor driver error [6D00] - Logic board ass'y (QM2-1520)*1 20 times Other hardware error [6500] - Logic board ass'y (QM2-1520)*1 Continuous
ROM error - Logic board ass'y (QM2-1520)*1 alternate blinking Lights in orange RAM error - Logic board ass'y (QM2-1520)*1 *1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or
EEPROM information print). If the waste ink amount is 7% or more, also replace the bottom case unit (QM2-1249) or the ink absorbers (QC1-4222 / 4223 / 4224 / 4263 / 4264 / 4864) when replacing the logic board ass'y. See 4. SERVICE MODE, for details.
*2: Reset the waste ink counter when replacing the bottom case unit. See 4. SERVICE MODE, for
details.
Page 9

3-3. Warnings

(1) Printer (no LED indications)
Displayed warning Remarks
Low ink of 3eBK, 6C, 6M, or 6Y (at detection of no remaining raw ink) Print head temperature rise If the print head temperature is high when the access
Protection of excess rise of the print head temperature
Status indication only.
cover is opened, the warning is displayed*1. When the print head temperature falls, the warning is released. If the print head temperature exceeds the specified limit, a Wait is inserted during printing,
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4. SERVICE MODE
Function Procedures Remarks
Service test print
- Model name
- ROM version
- USB serial number
- Waste ink amount
- CD-R sensor correction EEPROM initialization See "Service mode operation
Waste ink counter reset See "Service mode operation
Destination settings See "Service mode operation
Note: At the end of the service mode, press the Power button. To protect the media sensor from being
dislocated during transportation, the paper lifting plate of the sheet feeder unit will be raised.
See "Service mode operation procedures" below.
procedures" below.
procedures" below.
procedures" below.
Set a sheet of A4- , letter-, or larger-sized paper. For print sample, see APPENDIX 1, SERVICE TEST PRINT, <Service Test Print Sample>.
The following items are NOT initialized:
- USB serial number
- Destination settings
- Waste ink counter
- CD-R correction value If the waste ink amount is 7% or more, replace the bottom case unit, or the ink absorbers. Other than Japan: iP3000 Japan: iP3100
<Service mode operation procedures>
1) With the printer power turned off, while pressing the Resume/Cancel button, press and hold the Power button. (DO NOT release the buttons. The LED lights in green to indicate that a function is selectable.)
2) While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power button.)
3) While holding the Power button, press the Resume/Cancel button 2 times, and then release both the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the LED lights alternately in orange and green, starting with orange.)
4) When the LED lights in green, press the Resume/Cancel button the specified number of time(s) according to the function listed in the table below. (Each time the Resume/Cancel button is pressed, the LED lights alternately in orange and green, starting with orange.)
Times LED Function Remarks
0 times Green Power off When the print head is not installed, the carriage
returns and locks in the home position. 1 time Orange Service test print See APPENDIX 1, SERVICE TEST PRINT. 2 times Green EEPROM information print See APPENDIX 2, EEPROM INFORMATION
PRINT. 3 times Orange EEPROM initialization 4 times Green Waste ink counter resetting 5 times Orange Destination settings Proceed to the step 5), and follow the
Destination settings procedures. 6 times Green Print head deep cleaning 7 times Green CD-R test print Not used in servicing. 8 times Orange CD-R print position correction
(horizontal)
9 times Green CD-R print position correction
(vertical) 10 times or more
Return to the menu selection
Not used in servicing.
Not used in servicing.
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5) After the function (menu) is selected, press the Power button. The LED lights in green, and the selected function is performed. (When the operation completes, the printer returns to the menu selection mode automatically.)
<Destination settings procedures> In the destination settings mode, press the Resume/Cancel button the specified number of time(s) according to the destination listed in the table below, and press the Power button.
Times LED Destination
1 time Orange Japan: iP3100 2 times Green Other than Japan, non-support of CD-R printing (A4): iP3000 3 times Orange Other than Japan, non-support of CD-R printing (LTR): iP3000 (LTR) 4 times Green Other than Japan, support of CD-R printing (A4): iP3000 5 times Orange Other than Japan, support of CD-R printing (LTR): iP3000 (LTR) 6 times or more Return to the menu selection
Note: After setting the destination, confirm the model name in service test print or EEPROM information
print. (See APPENDIX 1, SERVICE TEST PRINT or APPENDIX 2, EEPROM INFORMATION PRINT.)
10
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6. TROUBLESHOOTING FLOWCHART
p
6-1. Printer Main Unit Troubleshooting Flowchart (how to confirm printer operation at refurbishment)
Power ON in the
Refer to 4. SERVICE MODE for service mode details.
Service Call
Error?
No
Open access cover,
and install print head
Service Call
Error?
No
Service test print
Correct?
Yes
Yes
Yes
Refer to 4. SERVICE MODE for printing method.
No
Replace print head and
erform service test print
<Service test print check items> (Refer to the attached print sample.)
1. Non-ejection of ink: Yes NG
2. Top of form: Off the paper NG
3. Straight line: Not connected NG
4. Halftone: Lines / uneven density NG
Waste ink counter
less than 7%?
Yes
Initialize EEPROM
Power OFF
Normal
No
Correct?
Yes
No
Defective
Follow the refurbishment completion
procedures
the printer to the default shipment settings.
*1
(power-on and -off) to return
33
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*1: Refurbishment completion procedures:
At end of refurbishment of normal printers, set the printer to the default shipment conditions
(with the carriage locked in the home position, and the paper lifting plate in the raised position), following the steps below.
(1) Install the print head, and while pressing and holding the Power button, connect the AC
plug.
(2) After the LED lights in green, with the Power button still pressed, press and release the
Resume/Cancel button 2 times, and release the Power button.
Resume/Cancel button pressing Power LED Paper Feed LED First time Lights in orange. Cassette lights. Second time Lights in green ASF lights.
(3) Open the front door and access cover.
The carriage moves to the print head replacement position. (The Power LED blinks in green.) (4) Remove the print head. (The Power LED blinks in green.) (5) Fix the print head lock lever with tape. (The Power LED blinks in green.) (6) Press the Paper Feed switch. (The Power LED lights in green.) (7) Close the front door. (The Power LED blinks in green, then is extinguished.) (8) Close the access cover. (9) Remove the power cord. (10) Pack the printer.
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6-2. Print Head Troubleshooting Flowchart (print head operation confirmation)
Connect to printer
Nozzle check pattern printing
Correct?
Yes
Print head cleaning
No
Nozzle check pattern printing
Correct?
Yes
Print head deep cleaning
No
Nozzle check pattern printing
Correct?
Yes
Print head deep cleaning
No
Nozzle check pattern printing
Correct?
Yes
Replace ink tanks
No
Nozzle check pattern printing
Correct?
No
Defective
Yes
Normal
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7. SPECIAL NOTES ON SERVICING IN ASIA
- Procedures for Transporting the Printer for Return after Repair, etc. -
1. In the service mode, press the Power button to finish the mode, and confirm that the paper lifting plate of the sheet feeder unit is raised.
2. Keep the print head and ink tanks installed in the carriage. See Caution 1 below.
3. Turn off the printer to securely lock the carriage in the home position. (When the printer is turned off, the carriage is automatically locked in place.) See Caution 2 below.
4. To further secure the carriage to prevent movement from the home position during transportation, make and use a fixing tool in the following procedures:
(1) Fold an A4-sized paper 5 times, and wrap it twice with tape, as shown in Figure A below (to
prevent the fixing tool from caught into the inside of the printer).
(2) Insert the fixing tool between the carriage and the main case unit, and securely fix it with
tape, as shown in Figures B and C below.
Note: The tape should be similar to the polyester tape used at shipment, which will not easily
be torn or removed, or leave adhesive on the unit when removed.
Leave a sufficient length of tape to fix the tool so that the tape end is easily seen even
when the access cover is closed, so that the user will remove the tool from the returned printer without fail.
Figure A:
Figure B:
Figure C:
Caution:
1. If the print head is removed from the printer and left alone by itself, ink (especially the pigment black ink) is likely to dry. For this reason, keep the print head installed in the printer even during transportation.
2. Securely lock the carriage in the home position, to prevent the carriage from moving and applying stress to the carriage flexible cable, or causing ink leakage, during transportation.
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Page 16
Memo: If the print head must be removed from the printer and transported alone, perform the following:
1. Install both the black and color ink tanks (to prevent the nozzles from drying).
2. Attach the protective cap (used when the packing was opened) to the print head (to protect the print head face from damage due to shocks).
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8. PRODUCT TECHNICAL INFORMATION
8-1. FAQ (Problems specific to the iP3000 and corrective actions)
No. Rank
1 C Margin (approx. 0.3mm) - Paper feeding from the cassette,
2 B - Skewed paper feeding
3 B Variation in the top of
4 B
5 C
6 A Print
Function
Print results
Safety during
transportation
results
Phenomenon Condition Possible Call / Claim Corrective action Cause
Photo Paper Plus Double Sided (A4), borderless printing, printing on the back side of paper
- In the low temperature and low humidity environment
- Plain paper
- Printing on the platen
- In the high temperature and high humidity environment
- A5 or legal size
form accuracy
- In the low temperature and low humidity environment
- Not solved even when the number of sheets stacked in the auto sheet feeder or the cassette is reduced
- Skewed paper feeding
- Margin
Carriage lock lever dislocation
- Photo Paper Plus Double Sided
- 2L size (Japan only)
- With the print head and ink tanks installed
- The phenomenon occurred in the freight handling test.
Soiling on the back side of paper (lines or streaks parallel to the paper feed direction)
- After continuous borderless printing of small sized paper (such as 4 x 6), when a larger sized paper (such as A4) is printed.
- With Photo Paper Plus Double Sided or postcards, the phenomenon is likely to be noticeable and to be complained of by users, as printing is performed on both sides of such paper.
- A margin appears on printouts.
- Paper feeds at an angle.
- In the printer driver, increase the amount of extension.
- Change the paper feeding method from the cassette to the auto sheet feeder.
- Paper feeds at an angle.
- Printing is performed on the platen.
- If paper is curled, straighten it.
- Try printing on the other side of paper.
- The back side of paper gets smeared.
- Print start position varies. - Set the top margin to 4mm or more.
- A margin appears on printouts.
- Paper feeds at an angle.
- In the printer driver, increase the amount of extension.
- Change the paper feeding method from the cassette to the auto sheet feeder.
When returning the repaired printer to the
user, insert the fixing tool (A4 plain paper folded 5 times) between the main case and the carriage, and fix it with tape. See
7. Special Notes on Servicing in Asia.
- Paper gets smeared.
- The back side of paper gets smeared.
1. Perform Bottom plate cleaning (from the printer driver) up to 3 times
*1
: Change the paper in each Bottom
*1
.
plate cleaning. The cleaning can end when paper does not get any soiling.
2. If soiling on the paper still remains after 3 times of Bottom plate cleaning, wipe the platen rib(s) and their surroundings with a cotton swab.
Due to decrease of paper feed capability in the low temperature and low humidity environment
During transportation for return after repair, ink dries, and no ink is ejected.
In borderless printing, printing is performed to the size slightly larger than the paper size, and ink off the paper is absorbed by the platen's ink absorber. Absorbed ink may attach to the platen rib(s) after several dozen sheets are printed, causing soiling at the leading edge of paper or on the back side of paper.
38
Page 18
(8-1. FAQ (Problems specific to the iP3000 and corrective actions) cont’d)
No. Rank
7 B Soiling on paper in
8 C
Rank: A: The phenomenon is likely to occur frequently. (Caution required). B: The phenomenon may occur under certain conditions, but likeliness is assumed very low in practical usage. C: The phenomenon is unlikely to be recognized by the user, and no practical issues are assumed.
*2: Locations to clean in servicing when soiling on paper in automatic duplex printing persists:
Function
Print results
Phenomenon Condition Possible Call / Claim Corrective action Cause
Temporary operational solution: Cancel automatic duplex printing, and
manually print each side of paper.
Cleaning by user:
automatic duplex printing (lines or streaks perpendicular to the paper feed direction)
- Automatic duplex printing (Photo Paper Plus Double Sided, postcards, plain paper)
1. Perform Bottom plate cleaning (from the printer driver) up to 3 times
*1
plate cleaning. The cleaning can end when paper does not get any soiling.
2. If soiling on the paper still remains after 3 times of Bottom plate cleaning, wipe the platen rib(s) and their surroundings with a cotton swab.
If the phenomenon persists after conducting 1 and 2, servicing is required.
Service:
Wipe any soiling or dirt off from the
sheet feed unit and the bottom case unit ribs
Scratches on paper - PP-101D, PP-101, PR-101,
SG-101, etc.
- Paper feeding from the cassette
- Multiple number of sheets loaded
- Paper is scratched.
- Marks appear on printed paper.
- Change the paper feeding method from the cassette to the auto sheet feeder.
- If automatic duplex printing is performed, cancel it, and, by setting only a single sheet of paper in the auto sheet feeder, manually print each side of paper.
*1
.
: Change the paper in each Bottom
*2
.
On the rib(s) inside the sheet feed unit used for duplex printing, ink mist may accumulate, smearing paper.
Scratches on the PF return lever due to paper feeding from the cassette, and duplex printing path.
39
Page 19
40
Page 20

8-2. New Technologies

(1) Multi-paper handling
Paper feeding through the auto sheet feeder and the front cassette, automatic duplex printing, and CD-R / DVD-R direct printing is available as a standard feature.
- Auto sheet feeder: Supports credit card size and sticker sheets as well as conventional paper types and sizes.
- Front cassette: Except credit card size and sticker sheets, supports the same types and sizes of paper as the auto sheet feeder.
- Automatic duplex printing unit built-in:
By using Photo Paper Plus Double Sided, a photo album can be created
automatically.
- CD-R / DVD-R direct printing unit built-in:
By incorporating CD-R / DVD-R tray feeder functionality into the printer,
CD-R / DVD-R direct printing can be performed without using a CD-R tray feeder.
Front loading and operation without any lever settings offers easy and quick printing.
(2) New design
- Complete renovation to a new generation printer design
- Elegant-looking housing with mirror finished surface
- Various features and functionality in a compact body comparative to the i850 in size.
(3) Automatic duplex printing unit installed as a standard feature
For the following paper types and sizes, automatic duplex printing can be performed:
- Type: Plain paper, Super White Paper (double-sided plain paper), Photo Paper Plus Double
Sided (double-sided glossy photo paper)
- Size: A5, B5, 5" x 7", A4, LTR
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Page 21
iP3000 Print Mode
0
0
0
0
0
0
0
0
0
0
0
0
Photo P
y
0
0
0
0
0
0
0
0
0
0
0
0
<Normal Color Printing>
YMC: 5pl ink droplets
mck: 2pl ink droplets
Bi: Bi-directional
Paper type
Plain paper
Transparency (CF-102)
T-shirt transfer
Glossy Photo Paper GP-401)
High Resolution Paper HR-101S)
Envelope
Photo Paper Pro PR-101)
Matte Photo Paper MP-101
aper Plus Gloss Photo Paper Plus Semi­gloss
-
-
Photo Paper Plus Double Sided PP-101D)
CD-R (recommended / other)
Print direction, ink used, resolution
Quality 1 Quality 2 Quality 3 Quality 4 Quality 5
Custom
16 passes, Bi
YMC:2400 x 1200
mc: 4800 x 120
High
8 passes, Bi
CMY:1200 x 1200
mc: 1200 x 120
High
4 passes, Bi
BK: 600 x 600
YMCmc: 1200 x
1200
High
6 passes, Bi
BK: 600 x 600
YMC: 1200 x 120
High
6 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
High
6 passes, Bi
YMC:1200 x 1200
mc: 1200 x 120
High
4 passes, Bi
BK: 600 x 600
YMCmc: 1200 x
High
6 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
High
6 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
High
6 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
High
6 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
Standard
6 passes, Bi
CMY:1200 x 1200
mc: 1200 x 120
Standard
1 pass, Bi BKY: 600 x 600 MC: 1200 x 600
Standard
2 passes, Bi
BK: 600 x 600
YMC: 1200 x 120
High
6 passes, Bi
YMC: 1200 x 1200
Standard
4 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
Standard
4 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
Standard
3 passes, Bi BKY: 600 x 600 MC: 1200 x 60
Standard
4 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
Standard
4 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
Standard
4 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
Standard
4 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
Draft
4 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
Draft
1 pass, Bi
BK: 300 x 300
YMC: 600 x 600
Draft
3 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
Custom
1 pass, Bi
BK: 300 x 600
YMC: 600 x 600
<Borderless Printing>
Paper type
Plain paper
Photo Paper Pro PR-101)
Print direction, ink used, resolution
Quality 1 Quality 2 Quality 3 Quality 4 Quality 5
Standard
2 passes, Bi
Y: 600 x 600
Custom
16 passes, Bi
YMC:2400 x 1200
mc: 4800 x 120
High
6 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
MC: 1200 x 120
Standard
4 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
Page 22
Matte Photo Paper
0
0
Photo P
y
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
MP-101
aper Plus Gloss Photo Paper Plus Semi­gloss
-
-
Glossy Photo Paper GP-401)
Envelope
Photo Paper Plus Double Sided PP-101D)
<Duplicate Printing>
High
6 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
High
6 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
High
6 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
High
4 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
High
6 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
Standard
4 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
Standard
4 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
Standard
4 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
Standard
3 passes, Bi
Y: 600 x 600
MC: 1200 x 120
Standard
4 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
Draft
3 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
Paper type
Plain paper
Envelope
Photo Paper Plus Double Sided PP-101D)
<Camera Direct Printing>
Paper type
Photo Paper Pro PR-101 4 x 6)
Photo Paper Plus Glossy PP-101 4 x 6)
Print direction, ink used, resolution
Quality 1 Quality 2 Quality 3 Quality 4 Quality 5
High
4 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
High
4 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
High
6 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
Standard
1 pass, Bi
Y: 600 x 600
MC: 1200 x 120
Standard
3 passes, Bi
Y: 600 x 600
MC: 1200 x 120
Standard
4 passes, Bi
YMC: 1200 x 1200
mc: 1200 x 120
Draft
1 pass, Bi
YMC: 600 x 600
Custom
1 pass, Bi
YMC: 600 x 600
Print direction, ink used, resolution
Quality 1 Quality 2 Quality 3 Quality 4 Quality 5
High
6 passes, Bi
CMY:1200 x 1200
mc:1200 x 120
High
6 passes, Bi
CMY:1200 x 1200
mc:1200 x 120
Page 23
APPENDIX 1: SERVICE TEST PRINT
<EEPROM information contents> On the service test print (sample below), confirm the EEPROM information as shown below. (The information is given in the upper portion of the printout.)
<Print check items> On the service test print (sample below), confirm the following items:
- Check 1, nozzle check pattern: Ink shall be ejected from all nozzles
- Check 2, top of form accuracy: The line shall not extend off the paper.
- Check 3, vertical straight lines: The line shall not be broken.
- Check 4, halftone: There shall be no remarkable streaks or unevenness.
- Check 5, CD-R / automatic print head alignment sensor correction: The results shall be OK.
<Service test print sample>
42
Page 24
APPENDIX 2: EEPROM INFORMATION PRINT
<How to read EEPROM information print>
Print sample:
iPXXXX V1.02 IF(USB1=1 1284=0) D=004.5 ST=2004/05/27-18:30 ER(ER0=1000 ER1=5100 LPT=2004/06/03-09:09 PC(M=002 R=000 T=001 D=009 C=009) CLT(BK=2004/06/19-18:30 CL=2004/06/19-18:30) CH=00002 CT(BK1=040 BK2=020 C=109 M=012 Y=113) IS(BK1=1 BK2=0 C=1 M=1 Y=1) P_ON(S=00009) A_REG=1 M_REG=0 UR(A(BKoe)=+01 B(Coe)=-01 C(Moe)=+01 D(SCoe)=-01 E(SMoe)=+01 F(PBKoe)=+01 G(BKbi)=+01 H(CLbi)=+01 I(BK-CL)=+01 J(SCLbi)=+01 K(C-SC)=+01 L(M-SM)=+01)
WP=0024 CDIN(LG=001 PB=000) MSD(015) PAGE(All=00083 PP=00035 HR+MP=00003 PR+SP+SG =00000 GP =00000 PC=00000 EV=00000) UCPAGE(All=00083 PP=00035 HR+MP=00003 PR+SP+SG =00000 GP =00000 PC=00000 EV=00000) BPPAGE(All=00083 BSGP=00003 PC=00000) CDPAGE(All=000) EDGE=00083 L=00000 CDR=00000 CDRP=(-00005,-00029) CDRS=(000) Head TempBK=18.5 Head TempC=17.5 Env Temp=30.0 FF(3F 3F 3F)
HDEEPROM V0001 SN=0318-A43D LN(00000 00000 00001 00003 00001 00000 00000) ID=00 IL=(BK=000 C=000 M=000 Y=000 C2=000 M2=000 PBK=000)
Printed items:
1. Model name 2. ROM version 3. Connected I/F (USB1/1284) 4. Waste ink amount 5. Installation date
6. Operator call/service call error record 7. Last printing time
8. Purging count (manual/deep cleaning/timer/dot count/ink tank or print head replacement)
9. Cleaning time (BK/CL)
10. Print head replacement count 11. Ink tank replacement count (pigment BK/dye BK/C/M/Y) 12. Ink status (pigment BK/dye BK/C/M/Y)
13. Power-on count (soft) 14. Automatic print head alignment by user 14-1. Manual print head alignment by user
15. User print head alignment values (Bkoe/Coe/Moe/SCoe/SMoe/PBKoe/BKbi/CLbi/BK-PCBK/SCLbi/C-SC/M-SM)
16. Wiping count 17. Camera Direct Print-supported device connection record 18. Longest period where printing stops
19. ASF feed pages (total, plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper Pro & Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, Postcard, Envelope)
20. U-turn cassette feed pages (total, plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper Pro & Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard, envelope)
21. Auto duplex print pages (total, Photo Paper Plus Double Sided, postcard)
22. Camera Direct print pages (total) 23. Borderless print pages 24. L & 4x6 print pages
25. Number of CD-Rs printed
26. CD-R print position adjustment 27. CD-R sensor correction value
28. Print head temperature (BK/CL) 29. Inside temperature 30. Line inspection information
HDEEPROM
31. Version
32. Serial number
33. Lot number
34. Print head ID
35. Ink ejection level (BK/C/M/Y/C2/M2/PBK)
43
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