Canon PIXMA iP3000 Service Manual

iP3000

SER VICE MANUAL

Canon

Copyright 2004, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.

iP3000

SIMPLIFIED SERVICE MANUAL

1. PRODUCT LIST

2. PRODUCT SPECIFICATIONS

3. ERROR DISPLAY

4. SERVICE MODE

5. EXTERNAL VIEW / PARTS LIST

6. TROUBLESHOOTING FLOWCHART

7. SPECIAL NOTES ON SERVICING IN ASIA

8. PRODUCT TECHNICAL INFORMATION

APPENDIX 1: SERVICE TEST PRINT

APPENDIX 2: EEPROM INFORMATION PRINT

QY8-13A0-000

Rev. 00

July 13, 2004

Canon Inc.

1. PRODUCT LIST

1-1. Main Units

Product name Product code Sales territory Remarks

Canon Bubble Jet Printer iP3000

1-2. Options

None

1-3. Consumables

9316A001AA US

9316A002AA CA

9316A003AA LAM LVT

9316A004AA LAM HVT

9316A005AA EMB

9316A005AB EMB

9316A008AA ASA HVT

9316A009AA AU

9316A010AA KR

9316A011AA GB

9316A013AA TW

9316A014AA HK

9316A015AA CN

9316A017AA EUM

Print head Ink tanks BCI-3eBK BCI-6C BCI-6M BCI-6Y

CD-R tray

8cm CD-R adapter

*1: Only for CD-R printing supported regions

Product name Product code Sales territory Remarks

Canon Ink Tank BCI-3eBK

Canon Ink Tank BCI-6C

Canon Ink Tank BCI-6M

Canon Ink Tank BCI-6Y

4479A002AA to 4479A004AA

4706A002AA to 4706A004AA

4707A002AA to 4707A004AA

4708A002AA to 4708A004AA

002: EUR 003: AMR 004: ASA / OCN

2. PRODUCT SPECIFICATIONS

2-1. Printer Main Unit Specifications

Type Desktop serial color bubble jet printer Paper feeding method

Auto sheet feed (ASF, cassette, automatic duplex printing, CD-R printing

)

Resolution 4,800 dpi x 1,200 dpi (Max.) Throughput (Target value)

Draft Standard Black (Fine BK) 22 ppm 14.8 ppm

Color (Fine CL) 15 ppm 10.7 ppm Printing direction

Bidirectional, uni-directional

Print width Max. 203.2 mm (216 mm in borderless printing) Interface USB 2.0 Full Speed ASF stacking capacity

Plain paper (65 g/m

): Max. 13 mm (Approx. 150 sheets)

Paper weight 64 to 105 g/m2 Detection functions

- Cover open - Presence of print head

- Remaining ink amount (optical / dot count) - Printing position

- Paper presence - Paper end sensor

- Waste ink amount - Internal temperature

- Pick-up roller - Paper feed roller position

- Carriage position - Head-to-paper distance

- Supported camera direct printing device - Presence of CD-R

- Supported paper size for duplex printing - Opening / Closing of paper output tray Acoustic noise (Highest print quality) Environmental requirements

- Highest print quality settings: Approx. 35 dB

- Quiet mode: TBD

During operation Temperature 5C to 35C (41F to 95F) Humidity 10%RH to 90%RH (no condensation) Non operation Temperature 0C to 40C (32F to 104F) Humidity 5%RH to 95%RH (no condensation)

Power supply Power supply voltage Frequency Power consumption Standby Power-off

AC 100 to 120 V 50/60 Hz Approx. 15 W Approx. 0.5 W Approx. 0.25 W

AC 220 to 240 V 50/60 Hz Approx. 15 W Approx. 0.5 W Approx. 0.25 W External dimensions

Printer:

With the paper support and output tray retracted: Approx. 418 (W) x 286 (D) x 170 (H) mm

With the paper support and output tray extended: Approx. 418 (W) x 555 (D) x 325 (H) mm Weight Approx. 6.5 kg, not including print head and optional units Related standards (Proposed) (Printer, Adapter)

Electromagnetic radiance:

VCCI, FCC, IC, CE Mark, Taiwan EMC, C-Tick, CCC (EMC), Korea MIC, Gost-R

Electrical safety:

Electrical Appliance and Material Safety Law (DENAN), UL, C-UL, CB Report, CE Mark,

GS, Gost-R, FT, SASO, CCC, SPRING, Korea EK, IRAM (Argentine) Environmental regulations: RoHS (EU), WEEE (EU), Korea Package Recycle Law, Green Point (Germany), Energy

Star, Eco Mark, Law on Promoting Green Purchasing

Serial number location

On the carriage flexible cable holder (visible when the access cover is open).

Remaining ink amount

Available (automatic detection by optical method and dot count, enabled at default)

detection Paper type detection Print head alignment

Not available

Available (automatic or manual alignment via driver utilities, or the Resume / Cancel button in Camera Direct Printing, automatic alignment at default)

*1: Only for CD-R printing supported regions

2-2. Product Life

(1) Printer Specified number of print volume or the years of use, whichever comes first.

- Print volume: 6,000 pages

- Black: 2,400 pages (A4, 1,500 character pattern)

- Color: 1,800 pages (A4, 7.5% duty per color pattern) 200 pages (A4, photo, borderless printing) 1,000 pages (4 x 6, photo, borderless printing) 600 pages (Postcard, photo, borderless printing)

- 3 years of use

(2) Print head

- Print volume: 6,000 pages

- Black: 2,400 pages (A4, 1,500 character pattern)

- Color: 1,800 pages (A4, 7.5% duty per color pattern) 200 pages (A4, photo, borderless printing) 1,000 pages (4 x 6, photo, borderless printing) 600 pages (Postcard, photo, borderless printing)

(3) Ink tank (target value) BCI-3eBK: 740 pages (1,500 character pattern, plain paper / standard mode) 1,500 pages (ISO JIS-SCID No. 5 / plain paper / standard mode) BCI-6C: 570 pages (ISO JIS-SCID No. 5 / plain paper / standard mode) BCI-6M: 440 pages (ISO JIS-SCID No. 5 / plain paper / standard mode) BCI-6Y: 380 pages (ISO JIS-SCID No. 5 / plain paper / standard mode)

2-3. Print Head Specifications

Print head

Type Single head with 4 removable ink tanks (each color)

BK: 320 nozzles in 2 vertical lines (600 dpi), 30 pl (pigment-based black)

Print head

Ink color Pigment-based black, Dye-based cyan, magenta, yellow

Ink tank BCI-3eBK (pigment-based), BCI-6C / M / Y (dye-based)

Weight (Net) Print head, approx. 56 g

Supply method As a service part (not including ink tanks)

Part number QY6-0042-000

Color: 256 nozzles in 2 vertical lines per color x 5 (1,200 dpi),

5.5 pl (cyan, magenta, yellow) / 2.5 pl (cyan, magenta)

3. ERROR DISPLAY

Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected to the printer.

3-1. Operator Call Error (LED Blinking in Orange)

LED

blinking

2 times

3 times

4 times No ink.

5 times The print head is not installed

6 times

Error [Error code] Corrective action Remarks

No paper. (ASF) [1000] Set the paper in the ASF, and press

the Resume/Cancel button.

No CD-R tray. [1001]*1 Set the CD-R tray, and press the

Resume/Cancel button. No paper in the cassette. [1003] (No paper in the front paper feed cassette.) Paper jam. [1300] Paper jam in the under guide. [1304]

Paper jam in the rear guide. [1303]

Front door closed. [1250] Open the paper output tray.

[1601 / 1611 / 1612 / 1613]

[1401], or it is not properly installed (EEPROM data of the print head is faulty) [1403 / 1405]. Inner cover open. [1841]*2 Close the inner cover, and press the

Inner cover open (during printing on paper). [1846]

Set the paper in the cassette, and

press the Resume/Cancel button.

Remove the jammed paper, and

press the Resume/Cancel button.

Replace the empty ink tank(s), or

press the Resume/Cancel button.

Install the print head properly, and

close the access cover.

Or, with the print head installed, turn

the printer off and on.

Resume/Cancel button.

Close the inner cover, and press the

Resume/Cancel button.

Pressing the Resume/Cancel button will exit the error without ink tank replacement, however, ink may run out during printing.

CD-R tray guide closed (during CD-R printing). [1850 / 1855]

CD-R tray guide open (during printing to paper). [1851 / 1856]

7 times*1 No CD-R or DVD-R. [1002] After setting a CD-R or DVD-R in the

8 times Warning: The waste ink

absorber becomes almost full (approx. 95% of the maximum capacity). [1700]

Open the CD-R tray guide, set the

CD-R tray properly, and press the

Resume/Cancel button.

Close the CD-R tray guide, and

press the Resume/Cancel button.

tray, set the tray in the tray guide,

and press the Resume/Cancel

button.

Pressing the Resume/Cancel button

will exit the error, and enable

printing.

In repair servicing, replace the

bottom case unit (QM2-1249), or the

ink absorbers (QC1-4222 / 4223 /

4224 / 4263 / 4264 / 4864).

The service call error, indicating the waste ink absorber is full, is likely to occur soon.

(3-1. Operator Call Error (cont’d))

LED

blinking

9 times The connected digital camera or

10 times Automatic duplex printing

11 times

*1: Only for models supporting CD-R printing

*2: Only for models not supporting CD-R printing

Error [Error code] Corrective action Remarks

After removing the cable between digital video camera does not support Camera Direct Printing. [2001]

cannot be performed (paper size not supported). [1310]

Failed in automatic print head alignment. [2500]

Access cover open. [1200] Close the access cover.

the camera and the printer, press the

Resume/Cancel button, and

re-connect the cable.

Press the Resume/Cancel button to

eject the paper being used at error

occurrence. Printing will resume

from on the front side of the next

page.

Press the Resume/Cancel button,

and after confirming the following,

perform print head alignment again:

Data which was to be printed on the back side of paper at error occurrence is skipped (not printed).

- Set an appropriate type and size of paper (plain paper, A4 or letter).

- Check that the nozzle check pattern is properly printed (all ink ejected, no faint printing).

- Protect the paper output slot from exposure to excessive light.

3-2. Service Call Errors (by LED Blinking in Orange and Green Alternately, or Lit in Orange)

LED alternate

blinking in orange

and green

Error

(Replacement of listed parts, which are likely

Solution

to be faulty)

2 times Carriage error [5100] - Carriage unit (QM2-1250)

- Timing slit strip film (QC1-4284)