Canon FP B740, MP C530, MP C545, MP C555, MP C560 Service Manual

FP B740
MP C530
MP C545
MP C555
MP C560

SER VICE
MANUAL

Canon

REVISION 0

MultiPASS C530 H12-1592 120V CCSI
MultiPASS C530 H12-1596 120V CND/LTN
MultiPASS C560 H12-1582 120V CCSI
MultiPASS C560 H12-1586 120V CND/LTN

JULY 1999

COPYRIGHT © 1999 CANON INC. CANON MultiPASS C530/C560 JULY 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)

HY8-19AN-000

Application

This manual has been issued by Canon Inc. for qualified persons to learn technical theory , installation, maintenance,
and repair of products. This manual covers all localities where the products are sold. For this reason, there may
be information in this manual that does not apply to your locality.

Corrections

This manual may contain technical inaccuracies or typographical errors due to improvements or changes in
products. When changes occur in applicable products or in the content of this manual, Canon will release tech­nical information as the need arises. In the event of major changes in the contents of this manual over a long or
short period, Canon will issue a new editions of this manual.

The following paragraph does not apply to any countries where such pr ovisions ar e inconsistent with local
law .

Trademarks

The product names and company names described in this manual are the registered trademarks of the individual
companies.

Copyright

This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied,
reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc.

Copyright © 1999 by Canon Inc.
CANON INC.
Office Imaging Products Tec hnical Support Dept.
5-1 Hakusan 7-Chome, Toride-city, Ibaraki 302-0022, Japan

DTP System

This manual was produced on an Apple Macintosh® personal computer, final pages were printed on
Canon SUPER LASER SHOT B406 PS.
All graphics were produced with Macromedia FreeHand®.
All documents and all page layouts were created with Adobe PageMaker®.

I. MEANING OF MARKS

The marks used in this manual have the following meanings.

Mark Meaning

States a precaution to be taken to prevent danger to personnel, damage to the product, or
damage to electronic components by discharge of static electricity. for example.

States a precaution to be taken to prevent damage to electronic components by
electrostatic discharge.

Informs you of fire-related cautions.

NOTE

REFERENCE

Informs you that the plug must be removed from the power outlet before starting an
operation.

Gives useful information to understand descriptions.

Indicates sections to be read to obtain more detailed information.

I

II. ABOUT THIS MANUAL

This manual is divided into five parts, and contains information required for servicing the product.

Each of the above parts is further divided into the following four chapters:

Chapter 1: General Description

This part explains product specifications and the how to service the unit safely. It is very important, so
please read it.

Chapter 2: Technical Reference

This part explains the technical theory of the product.

Chapter 3: Maintenance and Service

This part explains how to maintain the products for adjustment and troubleshooting and service operations
and service switches.

Chapter 4: Appendix

This part explains the informations of the optional products and user data flow.

REFERENCE

• For more details of user operations and user reports, see the separate volume of

GUIDE

• Procedure for assembly/disassembly and greasing points are not given in this manual. See
the illustrations in the separate volume of

• Detailed description of each SSSW/parameter is not given in this manual except the new
SSSWs/parameters added to this model.
See

• See the
error codes not shown in this manual.

• Detailed description of connector Locations and Signal Descriptions in not given in this
manual.

See the

.

PARTS CATALOG

G3 Facsimile Service Data Handbook (supplied separately)

G3 Facsimile Error Code List (Rev.1, supplied separately)

Circuit Diagram

for details them.

.

for details them.

for details of the

USER'S

II

III. REVISION HISTORY

REVISION CONTENT

0 Original

III

IV. TABLE OF CONTENTS

Page
1 - 1 1. FEATURES
1 - 1 1.1 Overview
1 - 2 2. SPECIFICATIONS
1 - 2 2.1 General Specification
1 - 2 2.2 Communication Specification
1 - 3 2.3 Color Communication Specification
1 - 4 2.4 Scanner Specification
1 - 6 2.5 Printer Specification
1 - 9 2.6 Copy Specification
1 -10 2.7 Function
1 -12 3. OVERVIEW
1 -12 3.1 External View
1 -14 3.2 Operation Panel
1 -19 3.3 Consumables
1 -19 3.3.1 BJ cartridge and ink cartridge and BJ cartridge container
1 -21 3.3.2 Print media
1 -23 4. DIMENSIONS
1 -24 5. SAFETY & PRECAUTIONS
1 -24 5.1 Personnel Hazards
1 -26 5.1.1 Electrical shock
1 -26 5.1.2 High-temperature parts
1 -27 5.1.3 Fire hazards
1 -27 5.1.4 Moving parts
1 -27 5.1.5 Preventing ink stains
1 -28 5.2 General Cautions
1 -28 5.2.1 Unit cautions
1 -34 5.2.2 BJ cartridge cautions
1 -45 5.2.3 Ink cartridge cautions
1 -47 5.3 Servicing Cautions
1 -47 5.3.1 Damage from static charge
1 -47 5.3.2 Scanner unit
1 -48 5.3.3 Print assembly
1 -50 5.3.4 Paper feed section
1 -50 5.3.5 Control boards
1 -51 5.3.6 Detaching the outer covers
1 -52 5.3.7 Attaching the operation panel sheet
1 -53 5.4 Data-related precautions
1 -54 5.4.1 Data in the image storage memory (DRAM)
1 -55 5.4.2 Data in the control processing memory (SRAM)
1 -56 5.4.3 Data in the EEPROM

Chapter 1: General Description

IV

1 -58 5.4.4 Replacing ROM
1 -60 5.4.5 SPCNT board replacement precautions
1 -61 5.4.6 Data initialization through service operation
1 -62 5.5 Protective Mechanism
1 -62 5.5.1 Data battery backup function
1 -62 5.5.2 BJ cartridge maintenance features
1 -63 5.5.3 Heat protection mechanism
1 -63 5.5.4 Overcurrent protection
1 -64 5.5.5 Lightning protection
1 -64 5.5.6 Power leakage protection
1 -65 6. QUALIFICATION REQUIRED FOR INSTALLATION WORK

Chapter 2: Technical Reference

2 - 1 1. COMPONENT LAYOUT
2 - 3 2. SCANNER MECHANISM
2 - 6 3. PAPER SUPPLY MECHANISM
2 -11 4. PRINTER SECTION
2 -18 5. BJ CARTRIDGE
2 -18 5.1 Structure
2 -21 5.2 BJ Head Driver Block Diagram
2 -23 5.3 Printing Signal
2 -25 6. ELECTRIC CIRCUIT
2 -25 6.1 Component Block Diagram
2 -26 6.2 Circuit Board Components
2 -29 6.3 Flow of Image Signals
2 -34 7. COMMUNICATION SYSTEM OPERATIONS
2 -34 7.1 FAX/TEL Switching
2 -34 7.1.1 Settings
2 -34 7.1.2 Parameters
2 -35 7.2 Answering Machine Connection
2 -35 7.2.1 Settings
2 -35 7.2.2 Parameters
2 -35 7.3 Manual/Auto Reception Switching
2 -35 7.3.1 Settings
2 -35 7.3.2 Parameters
2 -36 8. NEW FUNCTION
2 -36 8.1 High-speed Transmission
2 -36 8.1.1 V.8/V.34 protocol
2 -50 8.2 JBIG Image Compression Encoding Method
2 -50 8.2.1 Outline of the JBIG image compression encoding method
2 -51 8.2.2 Single progression sequential bi-level image compression method
2 -52 8.2.3 Encoding method
2 -59 8.2.4 Construction of image data with JBIG image compression encoding
2 -60 8.2.5 Explanation of bi-level image header section (BIH)

V

2 -61 8.2.6 Explanation and parameters for each symbol used in BIH
2 -62 8.2.7 Explanation of bi-level image data (BID) section
2 -62 8.2.8 Explanation and parameters for each symbol used in BID
2 -64 8.3 Color Scanning Ability
2 -64 8.3.1 Contact sensor specifications
2 -65 8.3.2 Reading color documents
2 -65 8.3.3 Reading black & white documents
2 -66 8.4 MultiPASS Function
2 -66 8.4.1 Specifications
2 -68 8.4.2 Bi-directional centronics interface
2 -69 8.5 Color Communications
2 -69 8.5.1 Specifications
2 -71 8.5.2 The JPEG encoding method
2 -73 8.5.3 Image processing outline
2 -74 8.5.4 ITU-T color transimission protocols
2 -75 8.5.5 Conditions necessary for ITU-T color transmission
2 -76 8.5.6
2 -76 8.5.7 Conditions necessary for color reception
2 -77 8.5.8 Specification for Color Communications

Operaions where other machine does not have color communications abillty

Chapter 3: Maintenance & Service

3 - 1 1. MAINTENANCE LIST
3 - 1 1.1 Consumables
3 - 1 1.2 Cleaning
3 - 2 1.3 Periodic Inspection
3 - 2 1.4 Periodic Replacement Parts
3 - 2 1.5 Adjustment Items
3 - 3 1.6 General Tools
3 - 3 1.7 Special Tools
3 - 4 2. HOW TO CLEAN PARTS
3 - 4 2.1 Main Unit Outer Covers
3 - 4 2.2 Separation Roller
3 - 4 2.3 Document Feed/Eject Roller
3 - 4 2.4 Separation Guide
3 - 4 2.5 Scanning Glass (Contact Sensor)
3 - 4 2.6 White Sheet
3 - 4 2.7 Printer Platen
3 - 6 3. ADJUSTMENT
3 - 6 3.1 CS LED Lights-on Duration Adjustment
3 - 7 3.2 Vertical Alignment Correction
3 -10 4. TROUBLESHOOTING
3 -10 4.1 Troubleshooting Index
3 -11 4.2 Errors Shown on the Display
3 -11 4.2.1 User error message

VI

3 -16 4.2.2 Error codes
3 -24 4.3 Errors not Shown on the Display
3 -24 4.3.1 General errors
3 -25 4.3.2 Printing problem
3 -27 4.3.3 Scanning problem
3 -29 5. SERVICE SWITCHES
3 -29 5.1 Hardware Switches
3 -29 5.2 Service Data Setting
3 -29 5.2.1 Service data overview
3 -30 5.2.2 Service data registration/setting method
3 -31 5.2.3 Service data setting
3 -38 5.2.4 Explanation of service data
3 -39 5.2.5 New SSSWs/parameters added to this model
3 -43 6. TEST FUNCTIONS
3 -43 6.1 User Test Print Functions
3 -43 6.1.1 Nozzle check
3 -44 6.2 Service Test Functions
3 -44 6.2.1 Test mode overview
3 -45 6.2.2 Test mode flowchart
3 -46 6.2.3 D-RAM tests
3 -46 6.2.4 CS tests
3 -47 6.2.5 PRINT test
3 -49 6.2.6 Modem and NCU tests
3 -53 6.2.7 Faculty tests
3 -58 7. SERVICE REPORT
3 -58 7.1 Report Output Function
3 -58 7.1.1 User report output functions
3 -60 7.1.2 Service report output functions
3 -68 8. WIRING DIAGRAM
3 -68 8.1 Wiring Diagram
3 -69 8.2 Connector Location and Signal Descriptions

Chapter 4: Appendix

4 - 1 1. INSTALLATION
4 - 1 1.1 Setting Up
4 - 1 1.2 Checking Operations
4 - 2 2. USER DATA FLOW
4 - 2 2.1 USER DATA FLOW (by Operation Panel)
4 - 6 2.2 Memory Reference Function Flow
4 - 7 3. MAKER-CODE

INDEX

VII

V. ILLUSTRATION INDEX

Page
1 - 5 Figure 1- 1 Scanning Range
1 - 7 Figure 1- 2 Printing Range
1 - 8 Figure 1- 3 Printing Range
1 -12 Figure 1- 4 External View (1)
1 -13 Figure 1- 5 External View (2)
1 -14 Figure 1- 6 Operation Panel (1)
1 -15 Figure 1- 7 Operation Panel (2)
1 -16 Figure 1- 8 Operation Panel (3)
1 -17 Figure 1- 9 Operation Panel (4)
1 -18 Figure 1-10 Operation Panel (5)
1 -19 Figure 1-11 Consumables (1)
1 -20 Figure 1-12 Consumables (2)
1 -21 Figure 1-13 Print Media (1)
1 -22 Figure 1-14 Print Media (2)
1 -23 Figure 1-15 Dimensions
1 -24 Figure 1-16 Personnel Hazards (1)
1 -25 Figure 1-17 Personnel Hazards (2)
1 -43 Figure 1-18 Unpacking the BJ Cartridge
1 -44 Figure 1-19 Ink Path Cartridge
1 -45 Figure 1-20 Removing Cartridge Cap
1 -46 Figure 1-21 Ink Outlet
1 -48 Figure 1-22 Print Assembly Precautions
1 -52 Figure 1-23 Opening the Upper Cover
1 -52 Figure 1-24 Operation Panel Sheet
1 -53 Figure 1-25 Memory IC and Backed up Devices
1 -55 Figure 1-26 Attaching the Jumper Plug
1 -57 Figure 1-27 Waste Ink Absorber
1 -58 Figure 1-28 Attaching the Printer ROM
1 -61 Figure 1-29 All Clear

Chapter 1: General Description

Chapter 2: Technical Reference

2 - 1 Figure 2- 1 Mechanical Layout
2 - 2 Figure 2- 2 Electrical System Layout
2 - 3 Figure 2- 3 Document Feed Section
2 - 6 Figure 2- 4 Paper Feed Section
2 - 8 Figure 2- 5 Paper Feed Motor Drive Switching
2 - 9 Figure 2- 6 Paper Separation Mechanism
2 -11 Figure 2- 7 Printer Section
2 -13 Figure 2- 8 Purge Unit
2 -13 Figure 2- 9 Pump Operation State Detection

VIII

2 -17 Figure 2-10 Ink Empty Detection
2 -19 Figure 2-11 Nozzle Arrangement
2 -19 Figure 2-12 Black BJ Cartridge Structure
2 -20 Figure 2-13 Color BJ Cartridge Structure
2 -20 Figure 2-14 Photo BJ Cartridge Structure
2 -22 Figure 2-15 BJ Head Driver Block Diagram (Black BJ Cartridge)
2 -22 Figure 2-16 BJ Head Driver Block Diagram (Color “Multi Drop” BJ Cartridge)
2 -23 Figure 2-17 Printing Sequence (Black BJ Cartridge/HQ Mode)
2 -24 Figure 2-18 Printing Signals
2 -25 Figure 2-19 Block Diagram
2 -29 Figure 2-20 G3 Transmission Image Signal Flow
2 -30 Figure 2-21 G3 Reception Image Signal Flow
2 -31 Figure 2-22 Color G3 Transmission Image Signal Flow
2 -32 Figure 2-23 Color G3 Reception Image Signal Flow
2 -33 Figure 2-24 Color Image Scan Signal Flow
2 -38 Figure 2-25 Typical Protocol
2 -45 Figure 2-26 Late Start
2 -46 Figure 2-27 Between-page Sequence
2 -47 Figure 2-28 Mode Change
2 -48 Figure 2-29 Image Transmission Speed Change from the Receiver
2 -49 Figure 2-30 Image Transmission Speed Change from the Transmitter
2 -50 Figure 2-31 Images
2 -52 Figure 2-32 Encoder and Flow of JBIG Encoding
2 -53 Figure 2-33 Model Templates
2 -54 Figure 2-34 Positions of Pixels in Model Template
2 -55 Figure 2-35 Study Table Study Example 1
2 -55 Figure 2-36 Study Table Study Example 2
2 -57 Figure 2-37 Arithmetic Encoding Conceptual Diagram
2 -58 Figure 2-38 When Predictions are Continually Accurate
2 -59 Figure 2-39 Construction of JBIG Image Data
2 -59 Figure 2-40 BIE Construction Diagram
2 -60 Figure 2-41 BIH Construction Diagram
2 -62 Figure 2-42 BID Construction Diagram
2 -70 Figure 2-43 Sub Sampling
2 -71 Figure 2-44 Discrete Cosine Transformation
2 -72 Figure 2-45 JPEG Data Structure
2 -73 Figure 2-46 Image Processing Out
2 -74 Figure 2-47 ITU-T Color Protocol

Chapter 3: Maintenance & Service

3 - 5 Figure 3- 1 Cleaning Location
3 - 6 Figure 3- 2 CS LED Lights-on Duration Adjustment Operation
3 - 7 Figure 3- 3 Printing the Test Pattern
3 - 7 Figure 3- 4 Test Pattern Sample

IX

3 - 8 Figure 3- 5 Correct Test Pattern
3 - 8 Figure 3- 6 Sample Test Pattern with Vertical Misalignment
3 - 9 Figure 3- 7 Vertical Line Misalignment Correction Procedure
3 -16 Figure 3- 8 Service Error Code Display
3 -25 Figure 3- 9 Paper Feed Motor/Carriage Motor/Document Feed Motor Connector
3 -26 Figure 3-10 Defective Pattern (Sample)
3 -30 Figure 3-11 Service Data Setting Method
3 -31 Figure 3-12 Service Data (page 1)
3 -32 Figure 3-13 Service Data (page 2)
3 -33 Figure 3-14 Service Data (page 3)
3 -35 Figure 3-15 Service Data (page 4)
3 -36 Figure 3-16 Service Data (page 5)
3 -37 Figure 3-17 Service Data (page 6)
3 -38 Figure 3-18 Bit Switch Display
3 -38 Figure 3-19 How to Read Bit Switch Tables
3 -43 Figure 3-20 Nozzle Check Pattern
3 -45 Figure 3-21 Test Mode
3 -46 Figure 3-22 D-RAM Test
3 -47 Figure 3-23 Print Test Pattern Check
3 -48 Figure 3-24 Print Pattern Sample
3 -54 Figure 3-25 Sensor Tests
3 -56 Figure 3-26 Operation Panel
3 -59 Figure 3-27 Memory Clear List
3 -61 Figure 3-28 System Data List (page 1 ~ page 4)
3 -62 Figure 3-29 System Data List (page 5 ~ page 6)
3 -63 Figure 3-30 System Dump List (1/2)
3 -65 Figure 3-31 System Dump List (2/2)
3 -66 Figure 3-32 Service Error Tx Report
3 -67 Figure 3-33 Service Error Activity Report (receiving)
3 -68 Figure 3-34 Wiring Diagram

Chapter 4: Appendix

4 - 2 Figure 4- 1 User Menu Settings (1/4)
4 - 3 Figure 4- 2 User Menu Settings (2/4)
4 - 4 Figure 4- 3 User Menu Settings (3/4)
4 - 5 Figure 4- 4 User Menu Settings (4/4)
4 - 6 Figure 4- 5 Memory Reference Function Flow
4 - 7 Figure 4- 6 Maker Code

X

MultiPASS C530/C560 Chapter 1: General Description

1. FEATURES

1.1 Overview

This product is a G3 transreceiving facsimile based on the ITU-T recommendations. It can be used in
telephone networks.

*: This mark indicates a new function.

Picture Quality Color Printer

High quality printing can be accomplished with the Canon Bubble Jet (BJ) method using the maximum
720dpi × 360dpi resolution. Various kinds of media can be printed with the high speed of a maximum 4.5
pages per minute. The printing paper tray can hold up to 100 sheets of plain paper, 50 sheets of OHP film,
or 10 back print films or envelopes.

*Plain paper fax which can transmit/receive in color

Conforming to ITU-T recommendations, this fax is able to transmit/receive in color. Due to containing
extremely high-speed 14.4kbps (MultiPASS C530) / 33.6kbps (MultiPASS C560) modems, transmission
time can be shortened. Pictures and photographs can both be send and received clearly by UHQ(Ultra
High quality), Canon’s vivid image processing technology. Up to 20 letter- or A4- size sheets, or up to 10
legal-size sheets, can be set in the ADF. 12 one-touch dial entries and 100 speed dial entries can be
registered, and group dial and broadcasting transmission can also be done. When paper and ink run out,
the data is saved to memory, so there is no worry. When a external-phone is attached, fax communication
and normal telephone reception are possible due to DRPD service and FAX/TEL switching.

BJ Cartridge See Page 2-18

Printing quality superior to photos is produced by use of BC-20 and BC-21e/BC-22e BJ cartridges.

*Out-of-Ink Function See Page 2-18

This machine has a function which detects when ink has run out. It also detects when the cartridges of
machines equipped with color communications are out of ink. After printing each received page, the ink
is ejected in front of a photo sensor in order to detect the presence/absence of remaining ink.

Copy Function

This machine can be used as a 360dpi × 360 dpi high resolution full color copier. With a monochrome
document (including half-tone), up to 99 pages can be copied at one time at the speed of a maximum of 3
pages/minute.

Full Color & 256 Gradation Grayscale Scanner See Page 2-33

Using graphics or OCR software which conforms to the TWAIN standard, full color and 256-gradation
grayscale images with a quality of 30dpi ~ 600 dpi can be read into a computer. Reading in can be done at
a resolution of 300dpi, and can be enhanced to 600dpi using the included MultiPASS Desktop Manager.

PC Fax

By connecting this machine to a computer, a fax can be transmitted from the included MultiPASS
Desktop Manager or from a Windows application, and a received image can be saved to the computer as­is without printing it out.

1-1

MultiPASS C530/C560 Chapter 1: General Description

2. SPECIFICATIONS

2.1 General Specification

Type Desktop
Body colour Art gray
Power source 98 ~ 132V AC, 48 ~ 62 Hz,
Power consumption standby 6.9 W (C560) 6.1 W (C530)

Max. 37.9 W (when 100% black copy)

Usage environment. 50.0°F ~ 90.5°F (10°C ~ 32.5°C), 20%~85% RH, 532 ~ 760

mmHg (709 ~ 1013 hPa)
Horizontal ±3° or less

Operating noise Measured in accordance with ISO standards

Operating :47 dB(A) or less

Dimensions (W ✕ D ✕ H) 14.41" × 12.76" × 8.19" (366 mm × 324 × 208 mm)

(Not including Trays)

Weight 11.24 lbs (5.1 kg) Including trays

2.2 Communication Specification

Applicable lines PSTN (Public Switched Telephone Network)
Applicable Services DRPD (Distinctive Ring Pattern Detection)
Handset None
Transmission method Half-duplex
Transmission control protocol ITU-T T30 binary protocol/ECM protocol/

ITU-T V.8 protocol/V.34 protocol/ECM protocol*

Modulation method

G3 image signals ITU-T V.27ter (2.4k, 4.8k bps)

ITU-T V.29 (7.2k, 9.6k bps)
ITU-T V.33 (12k, 14.4k bps)
ITU-T V.17 (TC7.2k, TC9.6k, 12k, 14.4k bps)
ITU-T V.34 (2.4k, 4.8k, 7.2k, 9.6k, 12k, 14.4k, 16.8k, 19.2k,

21.6k, 24k, 26.4k, 28.8k, 31.2k, 33.6k bps)*

G3 procedure signals ITU-T V.21 (No.2) (300bps)

ITU-T V.8 300bps*
ITU-T V.34 600 bps, 1200 bps*
(With automatic fallback function)

Coding Black/white ITU-T T.4 Coding method (MH, MR)

ITU-T T.6 Coding method (MMR)
ITU-T T.82/T.85 Coding method (JBIG)

Color ITU-T T.81 Coding method (JPEG)
Error correction ITU-T T30 (ECM)
Canon express protocol (CEP) None

* MultiPASS C560 only

1-2

MultiPASS C530/C560 Chapter 1: General Description

Time required for transmission protocol

Pre-message Post-message Post-message *

Protocol Protocol *

1

Protocol *

2

3

Mode (between pages) (after pages)

G3 standard approx.18 sec. approx.4 sec. approx.4 sec.
V.8/V.34*

4

approx.8 sec. approx.2 sec. approx.2 sec.

*1 Time from when other facsimile is connected to the line until image transmission begins.
*2 Post-message (between pages): Time from after one document has been sent until

transmission of the next document starts if several pages are transmitted.

*3 Post-message (after last pages): Time from after image transmission is completed until

line is switched from facsimile to telephone.

*4 MultiPASS C560 only

Minimum transmission time 10 msec (G3), 0 msec (G3, ECM)
Transmission output level from 0 to -15 dBm
Receive input level from -3 to -43 dBm
Modem IC R288F-26 (MultiPASS C560)

FM214 (MultiPASS C 530)

2.3 Color Communication Specification

ITU-T recommendation ITU-T T.30 ANNEX E (JPEG Color Fax)

T.4 ANNEX E (JPEG Header)
T.42 (Color space for Color Fax)
T.81 (JPEG)

Scanning Document size A4
Printing paper size A4
Resolution 200×200 dpi
Picture element 8 bit
Coding JPEG
Color space CIELAB
Illuminant Data CIE Standard Illuminant D50
Sub sample 4:1:1 (=Lab)

REFERENCE

For details Color Communication, see

1-3

8.5 Color communication on page 2-69

.

MultiPASS C530/C560 Chapter 1: General Description

2.4 Scanner Specification

Type Sheets
ADF capacity Max. 20 sheets (A4/Letter)

Max. 10 sheets (Legal)

Effective scanning width Letter/Legal 8.42" (214 mm)

A4 8.19" (208 mm)

Scanning method Contact sensor scanning method
Scanning line density & Scanning speed

Operation Mode Line density Motor step Scanning speed

FAX Standard 8 dot/mm × 3.85 line/mm 150 dpi/step 5 msec/line (Direct TX)

(203.2 dpi × 97.79 dpi)

Fine 8 dot/mm × 7.7 line/mm 300 dpi/step 3.3 msec/line

(203.2 dpi × 195.58 dpi)

Scanner Text (Binary) 150 dpi or less 150 dpi/step 5 msec/line

151~300 dpi 300 dpi/step 3.3 msec/line
301~600 dpi 600 dpi/step 3.3 msec/line

Gray scale 150 dpi or less 150 dpi/step 5 msec/line

151~300 dpi 300 dpi/step 3.3 msec/line
301~600 dpi 600 dpi/step 3.3 msec/line

Full color 150 dpi or less 150 dpi/step 9.9 msec/line

151~300 dpi 300 dpi/step 9.9 msec/line
301~600 dpi 600 dpi/step 9.9 msec/line

Copy B&W 360 dpi 600 dpi/step 3.3 msec/line

Full color 360 dpi 600 dpi/step 9.9 msec/line

interval

3.3 msec/line (Memory TX)

Scanner gradations grayscale; 8 bit, 256 gradations

color; R,G,B (8 bits each) full color capability

TWAIN Yes
Scanning density adjustment 3 density level
Image modes Halftone (PHOTO mode)
Halftone (fax and copy) 64-gradation error diffusion system (UHQ)
Prescan Yes

1-4

MultiPASS C530/C560 Chapter 1: General Description

Scanning range

Sheet dimensions (W × L)

Maximum 8.50" × 39.3" (216 mm × 1000 mm)
Minimum 3.5" × 1.75" (88.9 mm × 44.5 mm)
Thickness

multiple pages: 0.003" ~ 0.005" (0.08 mm ~ 0.13 mm)

75~90 g/m

single page: 0.003" ~ 0.017" (0.08 mm ~ 0.43 mm)

75~340 g/m

Document leading edge

2

2

1

43

SCANNING
DROP OUT RANGE

SCANNING RANGE

5

2

6

Document trailing edge

Figure 1-1 Scanning Range

Item A4 Letter Legal

1 Effective scanning width 8.09"~8.23" 8.31"~8.46" 8.31"~8.46"

(205.5~209 mm) (211.0~215 mm) (211.0~215 mm)

2 Effective scanning length 11.54" 10.84" 13.84"

(289~297 mm) (271.4~279.4 mm) (347.6~355.6 mm)

3 Left margin 0.04" ±0.14" 0.04" ±0.14" 0.04" ±0.14"

(1.0 mm ±3.5 mm) (1.0 mm ±3.5 mm) (1.0 mm ±3.5 mm)

4 Right margin 0.04" ±0.14" 0.04" ±0.14" 0.04" ±0.14"

(1.0 mm ±3.5 mm) (1.0 mm ±3.5 mm) (1.0 mm ±3.5 mm)

5 Top margin 0.08" ±0.08" 0.08" ±0.08" 0.08" ±0.08"

(2.0 mm ±2.0 mm) (2.0 mm ±2.0 mm) (2.0 mm ±2.0 mm)

6 Bottom margin 0.08" ±0.08" 0.08" ±0.08" 0.08" ±0.08"

(2.0 mm ±2.0 mm) (2.0 mm ±2.0 mm) (2.0 mm ±2.0 mm)

Units are inches with mm shown in parentheses.

Document scanning width “A4/LTR” is set in service data #1 SSSW SW06, bit4.

NOTE

1-5

MultiPASS C530/C560 Chapter 1: General Description

2.5 Printer Specification

Printing method Bubble-jet ink on-demand
BJ Cartridge

Products name BC-20 Black BJ cartridge/BC-21e Color BJ cartridge/BC-22e

Photo Color BJ cartridge
Product code F45-0561/F45-1301/F45-1311
Print head 128 nozzles/136 nozzles (Y:24, M:24, C:24, Bk:64)/136 nozzles
Ink cartridge (Ink tank) None/BCI-21 Color or BCI-21 Black/None
Storage conditions Temperature 32.0°F ~ 95.0°F (0°C ~ 35°C)

Humidity 35% ~ 85% RH

Ink Cartridge

Products name BCI-21 Black Ink Cartridge/BCI-21 Color Ink Cartridge
Product code F47-0731/F47-0741
Ink contains 9 ml/5 ml each of YMC

Ink detection Interrupter Sense Black ink/Color ink (Detects separately)
Printing speed Black Approx. 5 pages/minute (in case of character print)

Color Approx. 1 page/minute

Printing resolution 360 dpi × 360 dpi (Normal print)

180 dpi × 180 dpi (Economy print*)
*Printing in a checkered pattern without printing vertical and horizontal adjacent dots.

Paper output tray stacking Approx. 50 sheets (when using the recommended paper)

Approx. 20 sheets (when raised output guides)

Paper tray

Paper supply method ASF (Auto Sheet Feeder)
Number of paper tray 1tray : Legal/Letter/A4 (Universal )
Paper capacity Max. 0.40" (10 mm) thickness

plain paper (Approx. 100 sheets)

Recommended paper

Canon Copier LTR/LGL Premium Paper

Weight 75 g/m
Paper size Letter, Legal
Manufactured by BOISE CASCADE

2

PLOVER BOND

Weight 75 g/m2, 90 g/m
Paper size Letter
Manufactured by FOX RIVER

XEROX 4024

Weight 75 g/m2, 90 g/m
Paper size Letter, Legal
Manufactured by XEROX

2

2

1-6

MultiPASS C530/C560 Chapter 1: General Description

Printing range (Black & White FAX)

Paper dimensions (W × L)

Letter 8.50" × 10.98" (216 mm × 279 mm)
Legal 8.50" × 14.02" (216 mm × 356 mm)
A4 8.27" × 11.69" (210 mm × 297 mm)

Paper leading edge

1

32

PRINTING DROP OUT RANGE

PRINTING RANGE

Paper trailing edge

4

5

Figure 1-2 Printing Range

Item A4 Letter Legal

1 Effective printing width 8.00" 8.00" 8.00"

(203.2 mm) (203.2 mm) (203.2 mm)

2 Left margin 0.13"±0.06" 0.25"±0.06" 0.25"±0.06"

(3.4±1.5 mm) (6.4±1.5 mm) (6.4±1.5 mm)

3 Right margin 0.13"±0.06" 0.25"±0.06" 0.25"±0.06"

(3.4±1.5 mm) (6.4±1.5 mm) (6.4±1.5 mm)

4 Top margin 0.12"±0.06" 0.12"±0.06" 0.12"±0.06"

(3.0±1.5 mm) (3.0±1.5 mm) (3.0±1.5 mm)

5 Bottom margin 0.27"±0.12" 0.27"±0.12" 0.27"±0.12"

(7.0±3.0 mm) (7.0±3.0 mm) (7.0±3.0 mm)

Units are inches with mm shown in parentheses.

NOTE

• The header and footer are printed in the printing range.

• The shaded area is included in the left and right margin errors of the paper trailing
edge.

• The printing range is set in user data “PRINTER SETTINGS”, “PAPER SIZE”.

1-7

MultiPASS C530/C560 Chapter 1: General Description

Printing range (Color FAX & Printer mode)

Plain paper and Special media (Color FAX & Printer mode)

W ✕ L=

Envelopes

W ✕ L=

Min. 7.17 ✕ 1012 inch(182 ✕ 257 mm)
Max. 8.5 ✕ 14.0 inch(216 ✕ 356 mm)

W

c

a

b

(COM #10)

9.48 ✕ 4.17 inch(241 ✕ 106 mm)
(DL)

8.66 ✕ 4.33 inch(220 ✕ 110 mm)

d

e

L

f

Feed direction

a=

(Plain paper , etc.)

0.12 inch/3.0 mm
(Fabric sheet only)

1.5 inch/38.1 mm

b=

0.27 inch
7mm

c=

(A4)

0.13 inch/3.4 mm
(LTR,LGL)

0.25 inch/6.4 mm

e=

0.63 inch/16.0 mm

0.81 inch/20.5 mm

1.00 inch/25.4 mm

f=

0.93 inch/23.5 mm

: Recommended printing area

: Printable area

(contains recomended printing area)

(BC-20)
(BC-21e)
(BC-22e)

a

b

a=
b=
c=
d=

e=
f=

c

0.12 inch/3.0 mm

0.28 inch/7 mm

0.27 inch/6.4 mm
(COM #10)

1.24 inch/31.4 mm
(DL)

0.41 inch/10.4 mm

0.81 inch/20.5 mm

0.93 inch/23.5 mm

W

d

e

L

f

Feed direction

Figure 1-3 Printing Range

1-8

MultiPASS C530/C560 Chapter 1: General Description

2.6 Copy Specification

Color copy Yes
Multiple copy 99 copies (Black & white mode only)
Copy mode

Black & white B&W TEXT, B&W PHOTO
Color COLOR FINE, COLOR DRAFT,

COLOR SNAPSHOT

Copy resolution

Scanning Black & white 360 dpi × 360 dpi (direct copy)

Color

Printing 360 dpi × 360 dpi

Copy magnification ratio 100%, 90%, 80%, 70%

8 dot/mm × 7.7 line/mm (memory copy)
360 dpi × 360 dpi (FINE or SNAPSHOT)
180 dpi × 360 dpi (DRAFT)

1-9

MultiPASS C530/C560 Chapter 1: General Description

2.7 Function

Dialling

Manual dialling Numeric button
Auto dialing Max. 120 digits

One-touch:12, Coded speed:100, Numeric button:1

Group dial Max.111 locations
Redial Numeric button redial function (Max. 120 digits)

Transmission

Broadcast transmission Max. 113 locations (One-touch:12, Coded speed:100, Numeric

button:1)

Delayed transmission Yes (PC Assisted) Max. 30 reservation
Confidential Tx/Rx None
Relay broadcasting originating None
Relay broadcasting None

Reception

Dual Access Yes
FAX/TEL switching Yes

Method CNG, ROT(Re-Order Tone) detection
Message None
Pseudo CI None
Pseudo ring Yes
Pseudo ringback tone Yes

Reduction settings for reception Yes
Automatic reduction of reception images Yes (100% ~ 70%)
Built-in Answering machine None
Answering machine connection Yes (Telephone answering priority type)
Remote reception Yes (Remote ID method)
Memory lock reception None
Reception printing in reverse order None

Polling

Polling transmission None
Polling reception None

1-10

MultiPASS C530/C560 Chapter 1: General Description

Others

Closed network None
Direct mail prevention None
Reception printing in reverse order None
Memory box None
Memory backup

Backup contents Dial registration data, User data, Service data,

Time

Backup IC 256 kbit SRAM for control
Backup device Lithium battery 3.0V DC/220 mAh
Battery life Approx. 5 years

Image data backup None
Image Memory Approx. 6.6 MB (MultiPASS C560)

Approx. 672 KB (MultiPASS C530)

Activity management Yes

a) User report

Activity management report (Every 20 transactions : always transmission and reception together)
Activity report (sending/receiving)
One-touch speed dialling list
Coded speed dialling list
Group dialling list
Memory clear list
User’s data list
Document memory list
Multi activity report

b) Service report

System data list
System dump list
Error list

Transmitting terminal identification Yes
Time

Management data Year/month/date/day/hour/minute (24 hour

display)

Precision ±90 sec per month

Display 1 row × 16 digits
Completion stamp None
Program button None
Hook button Yes
Telephone exchange function None
Speaker phone None
Demo print function None
HELP function None

1-11

MultiPASS C530/C560 Chapter 1: General Description

AUTOMATIC DOCUMENT FEEDER (ADF)
AND PRINTER COVER
Holds documents to be scanned.

DOCUMENT SUPPORT
Holds documents as they
feed into the Automatic
Document Feeder (ADF).

PAPER REST
Supports print media
stacked in the multi-purpose
tray.

MUL TI-PURPOSE TRAY
Holds plain paper and
other print media.

OPERATION PANEL
Use to control the
MultiPASS.

DOCUMENT TRA Y
When open, holds scanned
documents as they exit the
MultiP ASS . When closed,
serves as a cover for the
operation panel.

PAPER OUTPUT GUIDES
Hold high resolution paper
when using the BC-22e
Photo BJ cartridge. Also
hold banner paper.

OUTPUT TRA Y EXTENSION
Holds printed pages as they
exit the MultiPASS.

OUTPUT TRA Y
Holds printed pages as
they exit the MultiPASS.

PAPER GUIDE
Keeps print media in position.
Adjust to the width of the print
media.

DOCUMENT GUIDES
Keep the document in
position when being
scanned. Adjust to the
width of the document.

3. OVERVIEW

3.1 External View

Front View

Figure 1-4 External View (1)

1-12

TELEPHONE JACK

PARALLEL INTERFACE
PORT

POWER CORD
CONNECTOR

EXTENSION PHONE/
ANSWERING MACHINE/
DATA MODEM JACK

TELEPHONE LINE JACK

PRINTER COVER

(CARTRIDGE) BUTTON
Press this button to move
the cartridge holder to its
center position for
installing or replacing the
BJ cartridge or BJ tank.

CARTRIDGE
HOLDER

P APER THICKNESS
LEVER
Adjust for the
type of print
media you
are using.

Back View

Inside View

MultiPASS C530/C560 Chapter 1: General Description

Figure 1-5 External View (2)

1-13

MultiPASS C530/C560 Chapter 1: General Description

3.2 Operation Panel

Operation Panel

Color/B&W BUTTON

DOCUMENT FEED LEVER

ABC DEF

2

1

GHI JKL MNO

45

TUV WXY

PRS

7

OPER

3

6

8

9

SYMBOLS

0#

Tone

NUMERIC BUTTONS

Redial/Pause BUTTON

Hook BUTTON

Coded Dial BUTTON

u Document Feed Lever

Sets the Automatic Document Feeder (ADF) to (automatic
document feed) for feeding multipage documents, or to (manual
document feed) for feeding single sheets.

Redial /Pause

Hook

LCD DISPLAY

Coded Dial

Color / B&W

Resolution

Start / Scan

Start/Scan BUTTON

Receive Mode BUTTON

Alarm

Receive Mode

Copy

Stop

Resolution BUTTON

Alarm LIGHT

ONE-TOUCH SPEED
DIALING/SPECIAL
FUNCTION BUTTONS

01 02 03

Data Registration

04 05 06

Memory Reference

07 08

Report

10 11 12

Cleaning

Function

Copy BUTTON

Stop BUTTON

The model name varies
depending on the model
you have purchased.

Space

Clear

Set

09

Resume

+

v Color/B&W Button

Sets the unit for color or black & white transmission or copying. For
color transmission or color copying, press this button to turn on its
light.

w LCD Display

Displays messages and prompts during operation, and displays
selections, text, numbers, and names when registering information.

x Receive Mode Button

Selects the receive mode.

Figure 1-6 Operation Panel (1)

1-14

MultiPASS C530/C560 Chapter 1: General Description

y Alarm Light

Flashes when an error occurs, or when the MultiPASS is out of
paper or ink.

U One-Touch Speed Dial/Special Function Buttons

Dial fax/telephone numbers registered for one-touch speed dialing.
Also used to perform special functions.

V Numeric Buttons

Enter numbers when dialing or registering numbers. Also enter
letters when registering names.

W Redial/Pause Button

Redials the last number that was dialed using the numeric buttons
(regular dialing). Also enters pauses between or after the
telephone/fax number when dialing or registering numbers.

X Hook Button

Engages or disengages the telephone line.

at Coded Dial Button

Press this button and a two-digit code to dial a fax/telephone
number that you have registered for coded speed dialing.

ak Star t/Scan Button

Starts sending, receiving, scanning, and copying.

al Resolution Button

Selects the resolution the MultiPASS uses for the document you are
sending or copying.

am Stop Button

Cancels sending, receiving, registering data, copying and other
operations, and returns the MultiPASS to standby mode.

an Copy Button

Sets the MultiPASS to make copies.

Figure 1-7 Operation Panel (2)

1-15

MultiPASS C530/C560 Chapter 1: General Description

Resume

01 02 03

04 05 06

07 08

09

10 11 12

Function

Memory Reference

Data Registration

Space

+

Cleaning

Set

Clear

Report

Special Function Buttons

❏ Data Registration Button

Accesses the different menus for setting speed dialing, user
preferences, sending and receiving options, and many other
important settings.

, V Buttons

❏

^

Scroll through the settings so you can see other selections in the
menus during data registration.

❏ Memory Reference Button

Performs operations with documents currently stored in memory,
including printing a list of documents, printing a document, and
deleting a document.

❏ Space Button

Enters a space between letters and numbers when registering
information.

Figure 1-8 Operation Panel (3)

1-16

MultiPASS C530/C560 Chapter 1: General Description

❏ + Button

Enters a plus sign (+) when registering your unit telephone/fax

number.

❏ <, > Buttons

Move the cursor left or right when registering data.

❏ Report Button

Prints reports containing information registered in the unit and
information on transactions.

❏ Cleaning Button

Prints the nozzle check and performs cleaning operations for the BJ
cartridge print head and unit rollers.

❏ Clear Button

Clears an entire entry when registering information.

❏ Function Button/Light

Accesses the special function buttons. To use the special function
buttons, press this button to turn on its light. To use the one-touch
speed dialing buttons, press to turn off its light.

❏ Set Button

Selects a menu setting and registers information during data
registration.

❏ Resume Button

Form-feeds paper when printing, and resumes printing after an
error is corrected.

Figure 1-9 Operation Panel (4)

1-17