Canon MP-C545 User Manual

MP-C545
USER MANUAL
Canon
C
OLOR BUBBLE JET
PRINTER
MULTIPASS
FAX • SCANNER • COPIER
User's Manual
C545
Copyright
Disclaimer
This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without prior written consent of CCSI.
Portions copyrighted by Infowave Software Inc. and Second Glance Software. ©1999 Canon Computer Systems, Inc.
Canon Computer Systems, Inc. has reviewed this manual thoroughly in order to make it an easy to use guide for your Canon MultiPASS system. All statements, technical information, and recommendations in this guide and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representations or warranties concerning the products described.
Your MultiPASS and the softwar e media included with your system hav e been sold to you subject to the limited warranties set forth in the warranty and license agreement enclosed with the respective products. All software is licensed AS IS, as described in the license agreement enclosed with the software media. Further, CCSI reserves the right to make changes in the specifications of the products described in this guide at any time without notice and without obligation to notify any person of such changes.
Trademarks
ii
Canon, BCI, BJ, Bubble Jet, MultiPASS, ScanGear, and UHQ are trademarks and SelectExchange is a service mark of Canon Inc.
PowerPrint, SpoolMaster, and the Infowave logo are trademarks of Infowave Software Inc.
Apple, Finder, ColorSync and Macintosh are registered trademarks of Apple Computer, Inc. ScanTastic is a trademark of Second Glance Software.
Portions copyrighted by Infowave Software, Inc. and Second Glance Software. All other product and brand names are trademarks or service marks of their respective owners.
ENERGY STAR® COMPLIANT
As an ENERGY STAR® Partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
Preface
Users in the U.S.A.
PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT
A. Location
Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s dimensions and weight.
B. Order Information
1. Only a single line, touch-tone or rotary telephone set is to be used.
2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone company. If the RJ11-C jack is not present, installation cannot occur.
3. Order a normal business line from your telephone compan y’ s business representative. The line should be a regular voice grade line or the equivalent. Use one line per unit.
DDD (DIRECT DISTANCE DIAL) LINE
-or­IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF Y OU
COMMUNICATE OVERSEAS
n
Preface
Canon recommends an individual line following industry standards, e.g. the 2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated extension off a PBX unit without “Call Waiting” can be used with your MultiPASS. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.
C. Power Requirements
This equipment should be connected to a standard 120 volt AC, thr ee-wire grounded outlet only. Do not connect this unit to an outlet or power line shared with other appliances that cause “electrical noise”. Air conditioners, electric typewriters, copiers, and machines of this sort generate electrical noise which often interferes with communications equipment and the sending and receiving of documents.
iii
CONNECTION OF THE EQUIPMENT
This equipment complies with Part 68 of the FCC rules. On the rear panel of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence N umber (REN) for this equipment. If requested, this information must be given to the telephone company. This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs.
An FCC compliant telephone cord and modular jack is provided with this equipment. This equipment is designed to be connected to the t elephone network or premises wiring using a compatible modular jack which is Part 68 compliant. See Installation instructions for details.
The REN is used to determine the quantity of devices which may be connected to the telephone line. Exc essi ve RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.
IN CASE OF EQUIPMENT MALFUNCTION
Should any malfunction occur which cannot be corrected by the procedures described in this or unplug the power cord. The telephone line should not be reconnected
User’ s Manual
, disconnect the equipment from the telephone line
or the power cord plugged in until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment. Information regarding Authorized Service Facility locations can be obtained by calling the Canon Computer Systems Customer Care Center. (See page 1-9 for details.)
iv
Preface
RIGHTS OF THE TELEPHONE COMPANY
Should the equipment cause harm to the telephone network, the telephone company may temporarily disconnect service. The telephone company also retains the right to make changes in facilities and services which may affect the operation of this equipment. When such changes are necessary, the telephone company is required to give adequate prior notice to the user.
WARNING
Do not make any changes or modifications to the equipment unless otherwise specified in this manual. If such changes or modifications should be made, you could be required to stop operation of the equipment.
MultiPASS C545: Facsimile Transceiver, Model H12159 This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept an interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class
n
B digital device, pursuant to Part 15 of the FCC Rules. These limits ar e designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Preface
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
❑ ❑
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
v
Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules. Do not make any changes or modifications to the equipment unless otherwise specified in this manual. If such changes or modifications should be made, you could be required to stop operation of the equipment.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual.
To automatically enter this information into your MultiPASS, follow the instructions in your
Quick Start Guide
.
vi
Preface
Users in Canada
PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT
A. Location
Supply a suitable table, cabinet, or desk. See dimensions and weight.
B. Order Information
1. Only a single line, touch-tone or rotary telephone set terminated with a standard 4-pin modular phone plug. (Touch tone is recommended if available in your area.)
2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone company. If the RJ11-C jack is not present, installation cannot occur.
3. Order a normal business line from your telephone compan y’ s business representative. The line should be a regular voice grade line or equivalent. Use one line per unit.
DDD (DIRECT DISTANCE DIAL) LINE
-or­IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF Y OU
COMMUNICATE OVERSEAS
Appendix A
for the unit’s
n
Preface
Canon recommends an individual line following industry standards, e.g. the 2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated extension off a PBX without “Camp On” signals is also permissable with your MultiPASS. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.
vii
NOTICE
C. Power Requirements
The power outlet should be a three-prong grounded receptacle (Single or Duplex). It should be independent from copiers, heaters, air conditioners or any electric equipment that is thermostatically controlled. The rated value is 120 volts and 15 amperes. The RJ11-C modular jack should be relatively close to the power outlet to facilitate installation.
The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications networks protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
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viii
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Preface
The Ringer Equivalence Number (REN) assigned to each terminal device pro vides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The REN of this product is 0.3.
CANON CANADA INC.
1-800-263-1121
24 HOURS A DAY, SEVEN DAYS A WEEK
Preface
ix
Contents
Chapter 1: Introduction.......................................................................................1-1
Welcome..................................................................................................................1-2
Main Features of the MultiPASS............................................................................1-2
Using the MultiPASS Desktop Manager Software................................................1-3
Hardware and Software Requirements..................................................................1-3
Supplies and Accessories........................................................................................1-4
BJ Cartridges and BJ Tanks................................................................................1-4
Canon Specialty Papers......................................................................................1-6
Using Your Documentation...................................................................................1-7
Type Conventions Used in This Manual...........................................................1-8
Getting Help From Canon.....................................................................................1-9
Servicing the MultiPASS...................................................................................1-10
Important Safety Instructions.............................................................................1-10
Main Components of the MultiPASS..................................................................1-14
Front View.........................................................................................................1-14
Back View..........................................................................................................1-15
Inside View........................................................................................................1-15
Operation Panel................................................................................................1-16
Special Function Buttons.................................................................................1-18
Chapter 2: Paper Handling..................................................................................2-1
Print Media Requirements.....................................................................................2-2
Selecting Print Media.............................................................................................2-3
Print Media Guidelines..........................................................................................2-6
Setting the Paper Thickness Lever.........................................................................2-6
Loading Paper.........................................................................................................2-9
Guidelines...........................................................................................................2-9
Loading Paper in the Multi-Purpose Tray.......................................................2-11
Loading Envelopes................................................................................................2-14
Using Canon’s Specialty Papers...........................................................................2-16
Specialty Paper Guidelines...............................................................................2-16
Printing on High Resolution Paper.................................................................2-18
Printing on Fabric Sheets.................................................................................2-21
Printing on Banner Paper................................................................................2-23
x
Contents
Chapter 3: Document Handling..........................................................................3-1
Document Requirements for Faxing, Copying, and Scanning............................3-2
Problem Documents..............................................................................................3-3
Scanned Image Area...........................................................................................3-4
Selecting Automatic/Manual Document Feed......................................................3-5
Loading Documents for Automatic Feed..........................................................3-6
Loading Documents for Manual Feed.............................................................3-11
Copying Documents............................................................................................3-13
Setting the Paper Type for Color Copying..........................................................3-16
Setting the Length of the Bottom Margin for Color Printing............................3-17
Chapter 4: Sending Faxes ...................................................................................4-1
Preparing to Send a Fax.........................................................................................4-2
Adjusting the Quality of Your Faxes..................................................................4-2
Dialing Methods.................................................................................................4-5
Sending Methods....................................................................................................4-6
Memory Sending................................................................................................4-6
Manual Sending..................................................................................................4-8
Canceling Sending................................................................................................4-10
Removing the Document From the Automatic Document Feeder (ADF).......4-11
Redialing When the Line Is Busy.........................................................................4-13
Manual Redialing..............................................................................................4-13
Automatic Redialing.........................................................................................4-13
Sequential Broadcasting.......................................................................................4-15
Sending a Document to More Than One Destination...................................4-15
Documents Stored in Memory............................................................................4-19
Printing a List of Documents in Memory.......................................................4-19
Printing a Document in Memory....................................................................4-20
Deleting a Document From Memory..............................................................4-23
Special Dialing......................................................................................................4-25
Dialing Through a Switchboard......................................................................4-25
Dialing a Long Distance Number....................................................................4-25
Switching Temporarily to Tone Dialing..............................................................4-27
Contents
Chapter 5: Receiving Faxes.................................................................................5-1
Different Ways to Receive a Fax.............................................................................5-2
Receiving Both Faxes and Telephone Calls Automatically:
Fax/Tel Mode ......................................................................................................5-4
Receiving Faxes Manually: MANUAL MODE..................................................5-5
xi
Receiving Faxes Automatically: FAX ONLY MODE.........................................5-5
Receiving With an Answering Machine: ANS.MACHINE MODE..................5-5
Receiving Using the Distinctive Ring Pattern Detection
Feature: DRPD....................................................................................................5-6
Receiving in Color..................................................................................................5-8
Receiving While Registering, Copying, or Printing..............................................5-8
Receiving Faxes in Memory When a Problem Occurs..........................................5-9
Canceling Receiving.............................................................................................5-11
Chapter 6: Maintenance .....................................................................................6-1
MultiPASS Guidelines ............................................................................................6-2
Periodic Cleaning...................................................................................................6-3
Cleaning the Outside of the MultiPASS............................................................6-4
Cleaning the Interior of the MultiPASS ............................................................6-4
BJ Cartridges and BJ Tanks..................................................................................6-10
Maintenance.....................................................................................................6-11
Using Ink...........................................................................................................6-12
Testing and Cleaning the BJ Cartridge Print Head.........................................6-13
When to Replace the BJ Cartridge...................................................................6-15
Replacing the BJ Cartridge...............................................................................6-16
Replacing a BJ Tank in the BC-21e Color BJ Cartridge..................................6-22
Storing a BJ Cartridge ......................................................................................6-28
Transporting the MultiPASS................................................................................6-30
xii
Chapter 7: Troubleshooting ................................................................................7-1
If You Cannot Solve the Problem..........................................................................7-2
Clearing Jams..........................................................................................................7-3
Jams in the Automatic Document Feeder (ADF).............................................7-3
Jams in the Multi-Purpose Tray.........................................................................7-5
LCD Messages.....................................................................................................7-6
Printing Problems.............................................................................................7-15
Print Quality Problems........................................................................................7-19
Color Printing and Copying Problems...............................................................7-21
Paper Feeding Problems.......................................................................................7-24
Faxing Problems...............................................................................................7-26
Telephone Problems.........................................................................................7-31
Copying Problems................................................................................................7-32
General Problems.................................................................................................7-33
If the Power Goes Out..........................................................................................7-34
Contents
Appendix A: Specifications.................................................................................A-1
Printing Specifications..........................................................................................A-2
BJ Cartridges..........................................................................................................A-5
Facsimile................................................................................................................A-6
Copier ....................................................................................................................A-8
Scanner...................................................................................................................A-9
MultiPASS Desktop Manager Software..............................................................A-12
General Specifications.........................................................................................A-13
Glossary.................................................................................................................G-1
Index.......................................................................................................................I-1
Contents
xiii
xiv
Contents
Chapter 1
Introduction
This chapter introduces you to your MultiPASS and briefly describes the main features. It describes the supplies available for use with your MultiPASS, and explains how to use your documentation.
Welcome.........................................................................................................1-1
Main Features of the MultiPASS ...................................................................1-2
Using the MultiPASS Desktop Manager Software........................................1-3
Hardware and Software Requirements.........................................................1-4
❑ ❑
Supplies and Accessories................................................................................1-4
BJ Cartridges and BJ Tanks......................................................................1-4
Canon Specialty Papers...........................................................................1-5
Using Your Documentation...........................................................................1-7
Type Conventions Used in This Manual ................................................1-8
Getting Help From Canon.............................................................................1-9
Servicing the MultiPASS........................................................................1-10
Important Safety Instructions.....................................................................1-10
❑ ❑
Main Components of the MultiPASS .........................................................1-14
Front View..............................................................................................1-14
Back View...............................................................................................1-15
Inside View.............................................................................................1-15
Operation Panel.....................................................................................1-16
Special Function Buttons.......................................................................1-18
Introduction
Chapter 1 Introduction
1-1

Welcome

Thank you for purchasing the Canon MultiPASS C545—the multi-talented color printer for your home office and the whole family . We are sure that your MultiPASS C545 will provide all you need in one machine: Color Bubble Jet printer, plain paper fax, color copier, and color scanner.

Main Features of the MultiPASS

1-2
The MultiPASS is a complete multifunction system for your home or small office. The MultiPASS combines the following essential office machines into a single, convenient desktop unit:
Color Printer
❑ ❑
Color Fax Machine Plain Paper Fax Machine
Color Copier
❑ ❑
Color Scanner
In addition, you can attach a telephone and/or an answering machine to your MultiPASS.
Introduction Chapter 1
The multitasking ability of your MultiPASS enables you to perform a number of operations simultaneously. For example, you can print, scan a document, or make copies at the same time you are sending or receiving a fax.
The compact size of the MultiPASS makes it ideal for desktop use, and lets you use it in places where other machines might not fit.

Using the MultiPASS Desktop Manager Software

Canon’s MultiPASS Desktop Manager software package allows you to use or configure the printing, faxing, scanning, and telephone functions of your MultiPASS directly from your computer.
For more details on using your MultiPASS with the MultiPASS Desktop Manager software, refer to the in Adobe® Acrobat® PDF format on your MultiPASS C545 Installer CD. You can open the folder on your hard disk. If you do not have Adobe Acrobat loaded, simply follow the instructions to load it on your system.
Software Guide
MultiPASS Desktop Manager Software Guide
from your CD or from the MultiPASS Desktop Manager
. This manual is

Hardware and Software Requirements

Before you start, make sure you have the following computer setup. These are the minimum requirements.
Introduction
Power PC™, iMac, G3 or G4 USB enabled System 8.5 or later
❑ ❑
32MB of RAM (64MB recommended) 75MB of available hard disk space; 150 MB recommended
CD-ROM drive (2x or better)
❑ ❑
Color monitor with 256 or more colors and 800 x 600 pixel display USB-to-Parallel cable (included)
Chapter 1 Introduction
1-3

Supplies and Accessories

Your MultiPASS C545 supports ex c ellent and unique print media options that will allow you to produce dazzling, professional, and fun presentations. All of these print media are specially designed and manufactured to work with your Canon MultiPASS so you can produce the finest output possible.
Canon has an extensive dealer network equipped to offer y ou supplies as y ou need
HELP

BJ Cartridges and BJ Tanks

them. To find a dealer near you, call the Canon Referral Service at
1-800-OK-CANON
If supplies are not available from your local dealer, you can order directly from Canon by calling 1-800-385-2155.
Your MultiPASS comes with:
One BC-21e Color BJ® Cartridge One SB-21 Ink Cartridge Storage Box
One extra BCI-21 Black BJ Tank
You can also purchase the following BJ cartridge for use with the MultiPASS:
(1-800-652-2666).
1-4
BC-20 Black BJ Cartridge
You can purchase the following BJ tanks for use in the BC-21e Color BJ Cartridge:
BCI-21 Black BJ Tank (one extra BJ tank comes with the printer) BCI-21 Color BJ Tank
Introduction Chapter 1
n
BJ cartridges contain the Bubble Jet print head and ink, while BJ tanks contain ink only. Some BJ cartridges, like the BC-21e Color BJ Cartridge, contain replaceable BJ tanks; when you run out of ink, you can replace the empty tank. Some BJ cartridges, like the BC-20 Black BJ Cartridge, contain both the print head and ink; when you run out of ink, you replace the entire BJ cartridge. See Chapter 6,
Maintenance
Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet products than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty. However, Canon cannot guarantee the quality or performance of your MultiPASS when you are using inks from other suppliers.
Canon’s limited warranty does not cover damage caused to Canon’s Bubble Jet products that is attributable to the use of third party parts or supplies, including inks. The limited warranty remains in effect for its life once that particular damage has been properly repaired.
For optimum printing results, Canon recommends that you use only Canon ink cartridges.
, for details on replacing BJ cartridges and BJ tanks.
Introduction
Chapter 1 Introduction
1-5

Canon Specialty Papers

Canon manufactures numerous specialty papers, including:
Glossy Photo Paper
❑ ❑
Banner Paper
Brilliant White Paper High Resolution Paper
❑ ❑
T-Shirt Transfers
Greeting Cards Bubble Jet Paper (water resistant)
❑ ❑
Transparencies
High Gloss Film
See Chapter 2,
Paper Handling
, for details on Canon’s Specialty Papers.
1-6
Introduction Chapter 1

Using Your Documentation

Your MultiPASS includes the following documentation to help you learn how to use your unit quickly and easily. You can access the online Adobe Acrobat PDF format manuals either from your MultiPASS C545 Installer CD or from the MultiPASS Desktop Manager folder on your hard drive.
Quick Start Guide
This foldout sheet describes how to unpack and set up your new MultiPASS unit. It includes instructions on how to install the software that comes with the MultiPASS C545, including the MultiPASS Fax Setup Utility, ScanTastic™ for MultiPASS scanning software, the MultiPASS Toolbar, and the MultiPASS Printer Driver. This software enables you to use all the features of the MultiPASS C545 —color printing, color copying, faxing, and color scanning.
MultiPASS C545 User’s Manual
This online manual (in Adobe A cr obat format) offers detailed information on how to operate your new MultiP ASS. It describes how to use the MultiPASS as a monochrome or color printer and covers the basics on how to send and receive faxes. It also includes maintenance, troubleshooting, and specifications.
MultiPASS Desktop Manager Software Guide
This online manual (in Adobe Acrobat format) describes how you use the MultiPASS Desktop Manager software — the Printer Driver, F ax Setup U tility , and ScanTastic for MultiPASS. If you plan to use the scanning features, the Toolbar, and set up fax preferences with the Fax Setup U tility, you must install the MultiPASS Desktop Manager software. You can then use the Desktop Manager software to define and control all of the features of the MultiPASS.
Introduction
Standalone Fax Manual
This online manual (in Adobe Acrobat format) describes how you use the operation panel on the MultiPASS to control all your faxing and receiving functions. If you decide not to install and use the M ultiPASS Fax Setup Utility, you can still use many of the features of the MultiPASS. In this case, you will define and control the features of the MultiPASS through the operation panel.
Chapter 1 Introduction
1-7

Type Conventions Used in This Manual

c
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Please read the list below of symbols, terms, and abbreviations used in this manual, and make sure you know what they mean. A c omplete glossary of terms is included at the end of this manual.
Cautions tell you how to avoid actions that could injure you or damage your MultiPASS. In order to use your unit safely, always pay attention to these cautions.
Notes provide advice on using the M ultiPASS more effectively, describe operating restrictions, and tell you how to avoid minor difficulties. Reading these is recommended to make the most of your unit and its functions.
default A setting that remains in effect unless you change it. document or A document or fax is the original sheet(s) of fax
fax paper you send or receive on the unit. menu A menu is a list of settings or features from which you
select an item to set up or change. A menu has a title which
appears in the LCD display.
d and u buttons The d and u buttons are used to select an item in a menu.
Press d to select the next item, and press u to select the
previous item.
transaction number When you send or receive a document, your unit
automatically assigns the document a unique transaction number. A transaction number is a four-digit number that will help you keep track of documents you send and receive.
TX/RX NO. On the LCD display, TX/RX NO. is the abbreviation used
for transaction number. RX Denotes receiving. TX Denotes sending.
1-8 Introduction Chapter 1
In addition, this manual uses distinctiv e typefaces to identify the buttons you press, the lights on the operation panel, and any commands you enter at your computer.
❑ The buttons you press appear in this typeface: Start/Scan. ❑ The names of lights you see appear in this typeface: Alarm. ❑ What you see in the LCD display appears in this typeface:
REGISTRATION.

Getting Help From Canon

Canon Computer Systems, Inc. offers a full range of customer technical support* options including:
24-hour, 7-day-a-week, toll-free aut omated support for troubleshooting issues
on most current products (1-800-423-2366)
Speak to a technician free of service charge (currently Monday — Friday 8:00
a.m. to 10:00 p.m. and Saturday 12:00 p.m. to 6:00 p.m. EST, excluding holidays) for products still under warranty** (1-757-413-2848)
Speak to a technician (currently $24.99 per call) during holidays and days/
hours not listed above regarding urgent pr oduct questions or for products no longer under warranty (1-800-423-2366) Or for a charge of $2.50 per minute, to a maximum of $25.00 per call (1-900-246-1200)
To find out about all Canon products and accessories, to download the latest
drivers, and to explore all your technical support options incuding e-mail support, visit the Canon Computer Systems, Inc. Web site (www.ccsi.canon.com)
Introduction
24-hour, toll-free Fax Retrieval System (1-800-526-4345)To download the latest drivers using your modem, 24-hour Bulletin Board
Service (1-757-420-2000)
Within Canada, 24 hours a day, 7 days a week* (1-800-263-1121)
* Support program specifics subject to change without notice. ** Refer to individual product information for warranty details.
Chapter 1 Introduction 1-9

Servicing the MultiPASS

n
The Canon MultiPASS C545 is designed with the latest technology to provide trouble-free operation. The warranty card that comes with your MultiPASS describes Canon’s limited warranty. Be sure to read the warranty information to find out about the different service options available to you.
Save your sales rec eipt for pr oof of purchase. In the ev ent that your printer needs service, you will need your proof of purchase to obtain warranty service.
Be sure to fill out the Registration card and send it in. This will help Canon give you better support service.
If you seem to have a problem, try to solve it by referring to the troubleshooting information in Chapter 7, Troubleshooting. If you cannot solve the problem, contact the Canon Computer Systems Customer Care Center (see previous page for details).
If you feel your MultiPASS needs servicing, contact Canon on the World Wide Web to locate the Canon Authorized Service Facility (ASF) nearest you. If you do not have access to the Web, you can call Canon (see previous page for details).

Important Safety Instructions

Read these safety instructions thoroughly before using your MultiPASS, and refer to them later if you have any questions.
Except as specifically described in this manual, do not attempt to service the
MultiPASS yourself. Never attempt to disassemble the unit: opening and removing its interior covers will expose you to dangerous voltages and other risks. Refer all servicing to a Canon A uthorized Service Facility (ASF). Call the Canon Customer Care Center for details.
Follow all warnings and instructions marked on the MultiPASS.Place the MultiPASS on a level surface. To avoid serious damage from falling,
never place the unit on an unstable cart, stand, or table.
Do not use the MultiPASS near water. Mak e sure that no wet or humid objects
come into contact with the unit.
Do not use or store the unit outdoors.
1-10 Introduction Chapter 1
To ensure reliable operation of the MultiPASS and to protect it from
overheating (which can cause it to operate abnormally and create a fire risk), never block or cover an y openings on the unit by placing it on a bed, sofa, rug, or other similar surface. Do not place the unit in a closet or built-in installation, or near a radiator or other heat register unless proper ventilation is provided.
Only operate the MultiPASS from the type of power source indicated on the
unit’s label. If you are not sure of the type of power available, consult your dealer or local power company.
The MultiPASS is equipped with a three-prong, grounding-type plug provided
with a third (grounding) pin. This plug will only fit into a grounding-type outlet. This is a safety feature. If you are unable to insert the plug into your outlet, contact an electrician to replace your outlet. Do not defeat the safety purpose of the grounding-type plug by breaking off the third prong or using a 3-to-2 adapter.
Do not allow anything to rest on the power cord, and do not locate the unit
where the cord will be walked on. M ak e sure the c or d is not knotted or kink ed.
If you use an extension cord with the MultiPASS, make sure that the total of
the ampere ratings on the products plugged into the extension cord does not exceed the extension c ord amper e rating. Also mak e sure that the total amper e rating of all products plugged into the wall outlet does not exceed the current amperage of the circuit breaker.
Introduction
Do not push objects of any kind into the slots or openings on the cabinet as
they may touch dangerous voltage points or short out parts. This could result in fire or electric shock.
Do not allow small objects (such as pins, paper clips, or staples) t o fall into the
MultiPASS. If something does fall into it, unplug the unit immediately and call the Canon Customer Care Center.
To avoid spillage in or around the unit, do not eat or drink near the unit. If you
spill liquid or if any substance falls into the unit, immediately unplug the unit and call the Canon Customer Care Center.
Always unplug the MultiPASS before moving or cleaning it.Whenever you unplug the MultiPASS, wait at least five seconds before you
plug it in again.
During electrical storms, disconnect the power cord from the power outlet.
(Please note that any documents stored in the unit’s memory will be deleted when you unplug the unit.)
Chapter 1 Introduction 1-11
Do not install the MultiPASS near devices that contain magnets or generate
magnetic fields, such as speakers.
Do not stack boxes or furniture around the power outlet. Keep the area open
so you can reach the outlet quickly. If you notice anything unusual (smoke, strange odors, noises) around the MultiPASS, unplug the unit immediately and call the Canon Customer Care Center.
To avoid paper jams, never unplug the power cord, open the printer cover, or
remove paper from the multi-purpose tray while printing.
Keep the M ultiPASS away from direct sunlight, as this may damage the unit. I f
you have to place it near a window, install heavy curtains or blinds.
Locate the MultiPASS in a cool, dry, clean, well ventilted place. Do not expose
the MultiPASS to extreme temperature fluctuations. Install the unit in a place with temperatures in the 50°–90.5°F (10°–32.5°C) range.
Always lift the MultiPASS as shown below. Never lift it by its multi-purpose
tray, document support, or document tray.
1-12 Introduction Chapter 1
Unplug the MultiPASS from the wall outlet and refer service to qualified
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personnel under the following conditions:
When the power cord or plug is damaged or frayed.
If liquid has spilled into the unit.
If the unit has been exposed to rain or water.
If the unit does not operate normally when you have followed the
instructions in this manual. Adjust only those controls that are covered by the operating instructions in this manual. Improper adjustment of other controls may result in damage and may require extensive work by a qualified technician to restore the product to normal operation.
If the unit has been dropped or the cabinet has been damaged.
If the unit exhibits a distinct change in performance, indicating a need for
service.
Plug the MultiPASS into a standard 120 V AC pow er outlet. Do not att empt to
use it outside of the country where you purchased it.
Do not plug the MultiPASS into the same circuit as an appliance such as an air
conditioner, electric typewriter, television, or copier. Such devices generate electrical noise that can interfere with your MultiPASS sending and receiving faxes.
Check the plug frequently and make sure that it is firmly plugged into the
socket.
This product emits low level magnetic flux.
If you use a cardiac pacemaker and feel abnormalities, please move away
from this product and consult your doctor.
Introduction
Chapter 1 Introduction 1-13

Main Components of the MultiPASS

Before using your MultiPASS, take a few moments to look over the unit and become familiar with its components.

Front View

AUTOMATIC DOCUMENT FEEDER (ADF) AND PRINTER COVER Holds documents to be scanned.
PAPER GUIDE Keeps print media in position. Adjust to the width of the print media.
DOCUMENT GUIDES Keep the document in position when being scanned. Adjust to the width of the document.
DOCUMENT TRA Y When open, holds scanned documents as they exit the MultiP ASS . When closed, serves as a cover for the operation panel.
DOCUMENT SUPPORT Holds documents as they feed into the Automatic Document Feeder (ADF).
PAPER REST Supports print media stacked in the multi-purpose tray.
MUL TI-PURPOSE TRAY Holds plain paper and other print media.
OPERATION PANEL Use to control the MultiPASS.
OUTPUT TRA Y Holds printed pages as they exit the MultiPASS.
PAPER OUTPUT GUIDES Hold high resolution paper when using the BC-22e Photo BJ cartridge. Also hold banner paper.
OUTPUT TRA Y EXTENSION Holds printed pages as they exit the MultiPASS.
1-14 Introduction Chapter 1

Back View

POWER CORD CONNECTOR

Inside View

(CARTRIDGE) BUTTON Press this button to move the cartridge holder to its center position for installing or replacing the BJ cartridge or BJ tank.
PARALLEL INTERFACE PORT
Introduction
TELEPHONE/ANSWERING MACHINE JACK
DATA MODEM JACK
TELEPHONE LINE JACK
PRINTER COVER
P APER THICKNESS LEVER Adjust for the type of print media you are using.
CARTRIDGE HOLDER
Chapter 1 Introduction 1-15

Operation Panel

DOCUMENT FEED LEVER
1
Color/B&W BUTTON
2
LCD DISPLAY
3
4
Receive Mode BUTTON
Alarm LIGHT
5
6
ONE-TOUCH SPEED DIALING/SPECIAL FUNCTION BUTTONS
ABC DEF
1
GHI JKL MNO
45
TUV WXY
PRS
7
OPER
Tone
7
NUMERIC BUTTONS
8
Redial/Pause BUTTON
9
Hook BUTTON
Coded Dial BUTTON
10
1
2
2
3
6
8
9
SYMBOLS
0#
Redial /Pause
Hook
MultiPASS C545
Coded Dial
Color / B&W
Resolution
Start / Scan
Receive Mode
12
11
Start/Scan BUTTON
Alarm
Copy
Stop
Resolution BUTTON
01 02 03
Data Registration
04 05 06
Memory Reference
07
Report
10 11 12
Cleaning
Function
14
Copy BUTTON
Stop BUTTON
13
Space
+
09
08
Clear
Set
Resume
Document Feed Lever
Sets the Aut omatic Document F eeder (ADF) to a (automatic document feed) for feeding multipage documents, or to B (manual document feed) for feeding single sheets.
Color/B&W Button
Sets the unit for color or black & white transmission or copying. For color transmission or color copying, press this button to turn on its light.
LCD Display
3
Displays messages and prompts during operation, and displays selections, text, numbers, and names when registering information.
Receive Mode Button
4
Selects the receive mode.
1-16 Introduction Chapter 1
Alarm Light
5
Flashes when an error occurs, or when the MultiPASS is out of paper or ink.
One-Touch Speed Dial/Special Function Buttons
6
Dial fax/telephone numbers registered for one-touch speed dialing. Also used to perform special functions.
Numeric Buttons
7
Enter numbers when dialing or registering numbers. Also enter letters when registering names.
Redial/Pause Button
8
Redials the last number that was dialed using the numeric buttons (regular dialing). Also enters pauses between or after the telephone/fax number when dialing or registering numbers.
Hook Button
9
Engages or disengages the telephone line.
Coded Dial Button
10
Press this button and a two-digit code to dial a fax/t elephone number that you have registered for coded speed dialing.
Start/Scan Button
11
Starts sending, receiving, scanning, and copying.
Introduction
Resolution Button
12
Selects the resolution the MultiPASS uses for the document you are sending or copying.
Stop Button
13
Cancels sending, receiving, registering data, copying and other operations, and returns the MultiPASS to standby mode.
Copy Button
14
Sets the MultiPASS to make copies.
Chapter 1 Introduction 1-17

Special Function Buttons

01 02 03
Data Registration
04 05 06
08
Space
+
09
Memory Reference
07
Report
10 11 12
Cleaning
Function
Clear
Set
Resume
Data Registration Button
Accesses the different menus for setting speed dialing, user preferences, sending and receiving options, and many other important settings.
d u Buttons
Scroll through the settings so you can see other selections in the menus during data registration.
Memory Reference Button
Performs operations with documents currently stored in memory, including printing a list of documents, printing a document, and deleting a document.
Space Button
Enters a space between letters and numbers when registering information.
+ Button
Enters a plus sign (+) when registering your unit telephone/fax number.
1-18 Introduction Chapter 1
lr Buttons
Move the cursor left or right when registering data.
Report Button
Prints reports containing information registered in the unit and information on transactions.
Cleaning Button
Prints the nozzle check and performs cleaning operations for the BJ cartridge print head and unit rollers.
Clear Button
Clears an entire entry when registering information.
Function Button/Light
Accesses the special function buttons. To use the special function buttons, press this button to turn on its light. To use the one-touch speed dialing buttons, press to turn off its light.
Set Button
Selects a menu setting and registers information during data registration.
Resume Button
Form-feeds paper when printing, and resumes printing after an error is corrected.
Introduction
Chapter 1 Introduction 1-19
1-20 Introduction Chapter 1
Chapter 2
Paper Handling
This chapter describes how to select, pr epare, and load print media for the different functions your MultiPASS can perform.
Print Media Requirements............................................................................2-2
Selecting Print Media.....................................................................................2-3
Print Media Guidelines..................................................................................2-6
Setting the Paper Thickness Lever.................................................................2-6
Loading Paper................................................................................................2-9
Guidelines.................................................................................................2-9
Loading Paper in the Multi-Purpose Tray............................................2-11
Loading Envelopes.......................................................................................2-14
Using Canon’s Specialty Papers...................................................................2-16
Specialty Paper Guidelines....................................................................2-16
Printing on High Resolution Paper.......................................................2-18
Printing on Fabric Sheets......................................................................2-21
Printing on Banner Paper......................................................................2-23
Paper Handling
Chapter 2 Paper Handling 2-1

Print Media Requirements

You can stack the following media in the multi-purpose tray.
Type Size Weight Capacity
Plain paper 20 lb. (75 g/m2) paper
Envelopes U.S. Commercial
Glossy photo paper
Banner paper Max. 66 in.
Brilliant White Paper Letter Approx. 100 sheets High resolution
paper T-shirt Transfers Letter 1 sheet Greeting Cards Regular, half-fold 1 card Bubble Jet paper A4, Letter Approx. 100 sheets
Letter (8.5 x 11 in.)
Legal (8.5 x 14 in.)
A4 (210 x 297 mm)
(9.5 x 4.1 in.) European DL
(220 x 110 mm) A4, Letter 1 sheet
(1676 mm)
A4, Letter Approx 10 sheets
17–24 lb. 17–24 lb. 17–24 lb.
No. 10 10 envelopes
Approx. 100 sheets (Max. 0.4 in./10 mm stack)
Approx. 100 sheets (Max. 0.4 in./10 mm stack)
Approx. 100 sheets (Max. 0.4 in./10 mm stack)
10 envelopes
1 sheet (2 to 6 long)
(Max. 0.4 in./10 mm stack) Transparencies A4, Letter 50 sheets High gloss film A4, Letter 1 sheet
For specifications on the printable area of papers and envelopes, see Appendix A, Specifications.
2-2 Paper Handling Chapter 2

Selecting Print Media

This section describes the different print media you can use with your MultiPASS. To achieve the best possible printing performance, be sure to select the correct print media.
Be sure to test print media before purchasing a large quantity. If you have any
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questions on whether a particular medium is suitable for your MultiPASS, please contact your local Canon dealer.

Plain Paper

The MultiPASS supports paper sizes of letter, legal, and A4 in portrait orientation. You can use regular copier paper, cotton bond paper, and typical letterhead. Your unit does not require special ink jet paper, and produces letter quality print on most plain bond paper, including cotton bond and photocopy paper. Always use paper without curls, folds, staples, or damaged edges. Copier paper has a preferred side for printing. Look at the label on the package to see which side to print on.

Envelopes

The MultiPASS can print on U.S. Commercial No. 10 envelopes and European DL envelopes.
The following envelopes are not recommended because they may cause jams or smears, or may damage your unit:
Paper Handling
Envelopes with windows, holes, perforations, cutouts, and double flaps.Envelopes made with special coated paper or deeply embossed paper.Envelopes using peel-off sealing strips.Envelopes in which letters have been enclosed.
You may be able to stack envelopes of other sizes in the multi-purpose tray.
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Chapter 2 Paper Handling 2-3
However, Canon cannot guarantee consistent performance on envelope sizes other than U.S. Commercial No. 10 or European DL.

Glossy Photo Paper

Canon Glossy Photo Paper is a high gloss, thick paper that produces the look and feel of a photograph.

Banner Paper

This paper is specifically designed for printing one continuous sheet in a banner format. The connected sheets are di vided by a perforation. You can print from two to six sheets at one time. Canon’s Banner Paper is specially designed for use with Bubble Jet printers and to produce bright and vivid color images.

Brilliant White Paper

Canon’s unique paper formulation gives you a bright white printing surface that produces incredibly brilliant colors and dark, crisp black text. This paper works great for proposals, color presentations, color charts/graphs, flyers, and newsletters. You can print on both sides of the sheet.

High Resolution Paper

Canon High Resolution Paper is designed to produce near-photographic quality print output with sharp and vivid graphics. W hen using this paper , be sure to print on the whiter side of the sheets, and after printing a pack of this paper, use the cleaning sheet provided with it to clean the unit’s rollers.

T-Shirt Transfers

Use Canon’s popular T-Shirt Transfers to create and personalize T-shirts, sweatshirts, aprons, tablecloths, napkins, tote bags, and anything else your imagination allows! Use on any cotton or cotton/poly blend fabric. Your image is printed in mirror image (when you select T-Shirt Transfer for the Media Type in the MultiPASS printer driver) so when you iron it on the T-shirt, the image is viewed correctly.

Greeting Cards

Get the most out of your Canon Creative or other card-making software with Canon Greeting Cards. These cards give your unique, personalized cards the look and feel of professional cards. You can create cards, invitations, announcements, and more. The cards come in regular size and half-fold.

Bubble Jet Paper (water resistant)

Canon Bubble Jet Paper has been dev eloped for high quality printing with minimal or no smearing or running when in contact with water or damp surfaces, making it a good choice for damp environments. Images printed on this paper are bright and vivid and will not run if liquid is spilled on them. This paper also stands up to normal office highlighters, unlike images printed on other paper. The paper is specially coated and printable on both sides.
2-4 Paper Handling Chapter 2

Transparencies

Canon Transparencies are recommended. These transparencies produce excellent contrast, sharpness, and color to produce crisp and professional overhead presentations. Do not use normal transparencies in the MultiPASS, as they do not absorb ink and may cause ink to run.

High Gloss Film

The Canon High Gloss Film features a bright white finish that lends striking visual power to charts, graphs, and photographic images. It creates a sharper and more vivid color output than is possible with coated paper. Use of this film gives your presentation materials and graphics a professional look. This film provides the best color print quality for the BC-21e Color BJ Cartridge and is recommended when printing at 720
× 360 dpi.

Assorted Paper Starter Kit

If you would like to try some of the papers described above, look for Canon’s Starter Kit. It contains an assortment of five paper types.
Paper Handling
Chapter 2 Paper Handling 2-5

Print Media Guidelines

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Follow these guidelines when selecting or loading print media:
Attempting to print on damp, curled, wrinkled, or torn print media can cause
jams and poor print quality.
Use cut-sheet paper only. You cannot use multipart paper.When using graph paper, the lines may not match because the 1/6-inch (4
mm) line spacing of the printer is slightly less than that of graph paper.
If the print density of your page is very high, light paper stock may curl slightly
due to the large amount of ink. If you need to print dense graphics, try printing on heavier stock.
Do not use thicker paper than meets the specifications for this unit. Printing
with paper that is thick enough to come in contact with the print head nozzles may damage the BJ cartridge.
Many media have a “right” side for printing. If you are using such a medium,
make sure you set it in the multi-purpose tray with the print side facing upward.

Setting the Paper Thickness Lever

Before loading paper or other print media in the multi-purpose tray, set the paper thickness lever. The paper thickness lever adjusts the gap between the print head and the print paper to suit the paper’s thickness.
Set to the left (m) for paper and most other print media.
Set to the right (A) for envelopes.If the paper thickness lever is not set correctly before printing, smudging and
poor print quality may result.
If the paper thickness lever is not set correctly before printing, smudging and
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2-6 Paper Handling Chapter 2
poor print quality may result.
To avoid paper jams, smearing, and other problems, never open the printer cover to set the paper thickness lever while the MultiPASS is printing.
Set the paper thickness lever as follows:
1. Open the document tray.
2. If the printer cover does not open easily, slide the document guides outward and then open the printer cover.
Open the printer cover by grasping the document guides and lifting.
Paper Handling
DO NOT TOUCH THE ROUND SHAFT
DO NOT TOUCH THE GUIDE RAIL
DO NOT TOUCH THE RIBBON CABLE
Chapter 2 Paper Handling 2-7
3. Press the cartridge button .
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The cartridge holder moves to the center of the unit.
Do not try to manually move or stop the cartridge holder as this may damage the MultiPASS.
4. Set the paper thickness lever.
Set to the left ( m ) for paper and most other print media.Set to the right (A) for envelopes.
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5. Press the cartridge button .
The cartridge holder moves to its home position on the right side of the
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2-8 Paper Handling Chapter 2
Do not try to manually move or stop the cartridge holder as this may damage the
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MultiPASS.
6. Close the printer cover.
7. Close the document tray.

Loading Paper

You can stack paper in the multi-purpose tray to feed it automatically into the MultiPASS.
Certain environmental conditions, such as extreme temperatures or humidity,
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Guidelines

can cause some print media to feed incorrectly in the multi-purpose tray. If you have trouble with print media becoming skewed or multiple sheets being fed, do not stack them in the multi-purpose tray, but feed them one sheet at a time.
When automatically feeding a stack of paper in the multi-purpose tray, follow these guidelines:
Paper Handling
To avoid paper jams and poor print quality, never try to print on damp,
curled, wrinkled, or torn paper.
Do not try to load paper into the multi-purpose tray beyond the paper limit
Make sure there ar e no gaps between the stack of paper and the paper guide or
Chapter 2 Paper Handling 2-9
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mark ( ) or beyond the tabs on the multi-purpose tray. Stacking too much paper may cause paper feeding or printing problems.
the right side of the multi-purpose tray.
NO GAP HERE NO GAP HERE PAPER LIMIT MARK
Do not leave paper stacked in the multi-purpose tray for long periods of time;
longer sheets of paper may become bent or curled over time. This may cause the paper to misfeed or jam.
Depending on the density of your printed pages, the ink may need time to dry.
Within two or three seconds, the ink becomes smudge resistant. After drying for several minutes, the ink becomes water resistant.
If your printed page contains a large amount of graphics, the ink on the page
may be damp due to the print density. Leave the page in the output tray for 30 to 60 seconds to allow the ink to dry. Then remove the page being careful not to touch the document tray (if it is open). Should you dirty the document tray when removing the page, wipe it clean with a clean, soft, lint-free cloth moistened with water or diluted dishwashing detergent solution.
The capacity of the paper output tray is 50 sheets of paper. To reduce paper
jams, remove paper from the output tray before the count reaches 50.
If paper curls after printing, remove it immediately; otherwise paper jams may
occur.
The platen (a roller on the inside of the unit) may become inked if you print
data beyond the width of the page. If this happens, clean the platen with a soft cloth (see page 6-6).
Let the paper run out before you refill the multi-purpose tray. Avoid mixing
“new” paper with paper remaining in the tray.
Use cut-sheet paper only, not paper that comes on a roll.Do not use paper that is thicker than specified for the MultiPASS. Printing
with paper that is thick enough to come in contact with the print head nozzles may damage the BJ cartridge.
2-10 Paper Handling Chapter 2
Store paper and other media on a flat surface, and leave it in its wrapper until
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you are ready to use it. Store unused paper from opened packs in the original packing in a cool, dry location.
Store paper at 64.4°–75.2°F (18°–24°C), 40%–60% relative humidity.

Loading Paper in the Multi-Purpose Tray

1. Make sure the paper thickness lever is set to the left m (see page 2-6).
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To avoid paper jams, smearing, and other problems, never open the printer cover to set the paper thickness lever while the MultiPASS is printing.
Paper Handling
2. Pull the paper rest up until it stops.
Chapter 2 Paper Handling 2-11
3. Move the paper guide to the left to match the size of your paper.
4. Prepare a stack of paper by fanning the edge that will feed into the unit first, and then tapping the stack on a flat surface to even its edges.
2-12 Paper Handling Chapter 2
5. Insert the stack into the multi-purpose tray until it stops, so that the right edge of the stack is aligned with the right side of the multi-purpose tray.
The multi-purpose tray holds up to 100 sheets of plain paper — 20 lb. (75
g/m2) paper.
Paper Handling
Make sure the top of the stack is below the paper limit mark ( ).
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6. Slide the paper guide snugly against the left edge of the stack.
The MultiPASS is now ready to print.
Chapter 2 Paper Handling 2-13

Loading Envelopes

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You can stack up to 10 envelopes in the multi-purpose tray to feed them automatically into the MultiPASS.
1. Make sure the paper thickness lever is set to the right A (page 2-6).
To avoid paper jams, smearing, and other problems, never open the printer cover to set the paper thickness lever while the MultiPASS is printing.
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2. Arrange the stack of envelopes on a firm, clean surface, and press down firmly on the edges to make the folds crisp.
Press all the way around the envelopes to remove any curls and expel air
from inside the envelopes. Also, pr ess firmly on the ar ea that c orresponds to the edges of the flap.
FLAP
2-14 Paper Handling Chapter 2
3. Remove any curling from the envelopes by holding the edge of the envelopes diagonally and bending them gently.
4. Make sure the flaps of the envelopes are flat and not curled.
FLAP
5. Insert the stack of envelopes into the multi-purpose tray until it stops, so that the right edge of the stack is aligned with the right side of the multi-purpose tray. Then slide the paper guide snugly against the left edge of the stack.
Insert the envelopes with the print side up.Feed the top of the envelope (return address portion) into the multi-
purpose tray first.
Make sure the back flap is toward the multi-purpose tray.
Paper Handling
The MultiPASS is now ready to print envelopes.
Chapter 2 Paper Handling 2-15

Using Canon’s Specialty Papers

This section provides guidelines for printing on Canon’s specialty papers and describes special procedures required for high resolution paper, fabric sheets, and banner paper.

Specialty Paper Guidelines

Be sure to read any instructions that come with your Canon specialty paper.
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These instructions provide important information regarding how to achieve the highest print quality with these papers.
Follow these guidelines:
When feeding transparencies, remove each sheet after it is delivered, being
careful not to touch the document tray. Do not allow transparency sheets to stack up in the output tray. (Should you dirty the document tray when removing the sheets, wipe the document tray clean with a clean, soft, lint-free cloth moistened with water or diluted dishwashing detergent solution.)
Let the printed sheets of transparency or paper dry completely before storing
them.
Paper Type Drying Time
Canon High Gloss Film 10 minutes Canon Glossy Photo Paper 10 minutes Canon Transparencies 15 minutes
When your output has dried completely, cover its printed side with a sheet of
plain (not coated) paper before storing it; this is recommended even if you place the sheets of film in a clear file or plastic holder.
2-16 Paper Handling Chapter 2
When loading transparencies, insert one sheet of plain paper as the last sheet
in the stack.
Do not leave film in the multi-purpose tray for long periods of time. Dust and
dirt may accumulate on the film resulting in spotty printing.
To avoid smudging caused by fingerprints, use a pair of thin cloth gloves while
loading and handling film.
To avoid fading, do not expose printed film to prolonged sunlight.Store unused papers and films flat. Do not remove papers from their
protective packaging until you are ready to use them.
Store unused film at temperatures between 59° and 86°F (15° and 30°C). The
relative humidity should be between 10% and 70%.

Printing on High Resolution Paper

To load High Resolution Paper in the MultiPASS, follow the same procedure as for loading paper in the multi-purpose tray (see page 2-11). However, before printing, be sure to raise the paper output guides, as described below.
After using a package of High Resolution Paper, be sure to perform the cleaning operation described on page page 2-18.
Paper Handling
Using the Paper Output Guides
When printing on High Resolution Paper or Banner Paper, use the guides on the paper output tray to help support the printed sheet as it exits the unit. This will keep the sheet from sagging and pulling through the unit as it exits, which can lead to poor print quality.
Chapter 2 Paper Handling 2-17
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1. Raise both paper output guides to a vertical position.
Always raise both paper output guides.
2. When you finish printing on High Resolution Paper or Banner Paper, lower the paper output guides.
Always lower the paper output guides when using the MultiPASS as a fax machine; in the raised position they can cause the faxes to pile up and jam.
Using the Cleaning Sheet
Canon’s High Resolution P aper is designed for high quality printing. This paper is specially coated to produce delicate color output.
After using a package of High Resolution Paper (200 sheets) you need to use the cleaning sheet, provided with the paper, to remove paper dust from the unit’s
rollers; this will help prevent paper feed problems.
1. Make sure the paper thickness lever is set to the left m (see page 2-6).
2-18 Paper Handling Chapter 2
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To avoid paper jams, smearing, and other problems, never open the printer cover to set the paper thickness lever while the MultiPASS is printing.
2. Remove the covers from the two pieces of tape on the cleaning sheet.
3. With the sticky side out (toward you) and do wn (going into the multi-purpose tray), insert the sheet into the multi-purpose tray until it stops, so that the right edge of the sheet is aligned with the right side of the multi-purpose tray . Then slide the paper guide snugly against the left edge of the cleaning sheet.
Paper Handling
Chapter 2 Paper Handling 2-19
4. Open the document tray.
.
Function
5. Press Function.
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6. Press Cleaning.
Cleaning
NOZZLE CHECK
2-20 Paper Handling Chapter 2
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7. Use d or u to select ROLLER CLEANING.
02
ROLLER CLEANING
Set
8. Press
Set.
The MultiPASS feeds the cleaning sheet into the MultiPASS and cleans the rollers.

Printing on Banner Paper

Banner paper is a continuous sheet of paper with perforations at equal distances along its length, where it can be cut to the length required. For best results, use Canon’s Banner Paper.
To set up a print job on banner paper, you must decide on the number of sheets you need. The banner can be a maximum of five actual printed pages (for a total of six pages, including the first sheet on which the banner cannot be printed).
Always leave an extra sheet at the end of the banner — just in case the type
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runs over.
Printing on banner paper requires quite a bit of ink. If you think your BJ
cartridge may run out of ink, use a new BJ cartridge.
For best print results on banner paper, use light design patterns.
To prevent ink from running over the edges of the sheet, print within the
margins (see page A-4).
Paper Handling
Chapter 2 Paper Handling 2-21
1. Place the MultiP ASS near the edge of a table so that the paper can flow ov er the
c
edge as it exits the unit.
Make sure the paper rest is extended.
2. Make sure the paper thickness lever is set to the left m (see page 2-6).
C
Ink
a
BCl-21
rtrid
Color
g e
M
a de
J
a
pa
in n
C
I
a
n
B
r
k
t
r
C
i
B
d
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-2
la
e
M
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1
a
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a
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p a
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To avoid paper jams, smearing, and other problems, never open the printer cover to set the paper thickness lever while the MultiPASS is printing.
2-22 Paper Handling Chapter 2
3. Raise both paper output guides to a vertical position.
4. Cut the banner paper along one of the perforations to the length required.
Your banner can be up to six sheets (66 inches/1676 mm) long.
Paper Handling
5. Place the banner paper behind the unit on a flat surface.
6. Gently fold along the perforations between the first and second sheets.
Chapter 2 Paper Handling 2-23
7. Insert the first sheet into the multi-purpose tray until it stops, so that the right edge of the sheet is aligned with the right side of the multi-purpose tray.
Make sure the sheets behind the unit are aligned with the multi-purpose
tray.
2-24 Paper Handling Chapter 2
8. Slide the paper guide against the left edge of the sheet, leaving a 0.04 inch (1 mm) gap between the paper guide and the edge of the sheet.
Make sure the sheet is under the tabs on the multi-purpose tray.
9. Your MultiPASS is now ready to print. Set your Macintosh to print on the banner paper.
Allow the paper to flow over the edge of the table as it exits the M ultiPASS.
Paper Handling
Chapter 2 Paper Handling 2-25
2-26 Paper Handling Chapter 2
Chapter 3
Document Handling
This chapter gives details on the requirements for documents you can feed into your MultiPASS. Whether you are faxing, copying, or scanning a document, read this chapter carefully for information on the types of documents you can feed, and instructions on loading documents for your specific needs. This chapter also describes how to use your MultiPASS to make copies.
Document Requirements for Faxing, Copying, and Scanning....................4-2
Problem Documents................................................................................4-3
Scanned Image Area.................................................................................4-4
Selecting Automatic/Manual Document Feed.............................................4-5
Loading Documents for Automatic Feed...............................................4-6
Loading Documents for Manual Feed..................................................4-11
Copying Documents....................................................................................4-13
Setting the Paper Type for Color Copying..................................................4-16
Setting the Length of the Bottom Margin for Color Printing...................4-17
Document
Handling
Chapter 3 Document Handling 3-1

Document Requirements for Faxing, Copying, and Scanning

The documents you feed into the Automatic Document Feeder (ADF) for faxing, copying, and scanning must meet the following requirements.
When the document feed lever is set for automatic document feed
Size:
(W x L)
Quantity: Up to 20 letter-size, 20 A4-size, or 10 legal-size sheets
Thickness: 0.003 to 0.005 in. (0.08 to 0.13 mm)
Weight: 20 to 24 lb. (75 to 90 g/m2)
When the document feed lever is set for manual document feed
Size:
(W x L)
Quantity: 1 sheet Thickness: 0.003 to 0.017 in. (0.08 to 0.43 mm) Weight: 24 to 90.7 lb. (90 to 340 g/m2)
Maximum: 8.5 x Approx. 39 in. (216 mm x Approx. 1 m) Minimum: 8.27 x 5.83 in. (210 x 148 mm)
1 sheet for sizes other than the above 20 lb (75 g/m2) paper
All sheets should be of the same thickness.
All sheets should be the same weight
Maximum: 8.5 x Approx. 39 in. (216 mm x Approx. 1 m) Minimum: 3.15 x 1.77 in. (80 x 45 mm)
3-2 Document Handling Chapter 3

Problem Documents

To prevent paper jams in the ADF, do not use any of the following in the
MultiPASS:
WRINKLED OR CREASED PAPER
CARBON PAPER OR CARBON-BACKED PAPER
CURLED OR ROLLED PAPER
COATED PAPER
TORN PAPER
ONION SKIN OR THIN PAPER
Remove all staples, paper clips, or any other fasteners before loading the
document into the ADF.
Make sure any glue, ink, or correction fluid on the paper is completely dry
before loading the document into the ADF.
If you have a document that will not feed into the MultiPASS properly, make a
photocopy of the document, then load the copy instead.
Document
Handling
Chapter 3 Document Handling 3-3

Scanned Image Area

The shaded area in the illustration below is outside the scanning area of the MultiPASS. Make sure your document’s text and graphics do not extend into these margins.
MAX. 0.18" (MAX. 4.5 mm)
Letter/Legal
8.42"
(214 mm)
MAX. 0.18" (MAX. 4.5 mm)
MAX. 0.16" (MAX. 4.0 mm)
MAX. 0.16" (MAX. 4.0 mm)*
3-4 Document Handling Chapter 3

Selecting Automatic/Manual Document Feed

With the MultiPASS, you can select whether you want to scan documents automatically or manually.
Automatic document feed is used when scanning multipage documents on normal paper.
Use manual document feed to scan one sheet at a time of the following types of documents:
Thick paperThin paperDocuments with uneven surfacesPhotographsSmall documents (business cards or postcards, for example) Special types of paper
When using manual feed, use a carrier sheet to avoid scratching the surface of
n
important documents (photographs, for example).
Use the document feed lever, located at the top of the operation panel, to select automatic document feed or manual document feed.
Document
Handling
AUTOMATIC DOCUMENT FEED MANUAL DOCUMENT FEED
Chapter 3 Document Handling 3-5

Loading Documents for Automatic Feed

1. Open the document tray.
2. Make sure the document feed lever is set to automatic document feed.
3-6 Document Handling Chapter 3
3. If the document has multiple pages, tap it on a flat surface to even the stack’s edges.
4. Adjust the document guides to the width of the document.
Document
Handling
Chapter 3 Document Handling 3-7
5. Gently insert the document, facedown (top of the document toward you), into the ADF until you hear a beep.
The document is now ready for scanning. The MultiPASS automatically
feeds the pages one by one from the bottom of the stack.
Wait until all pages of your document have been scanned completely before
n
3-8 Document Handling Chapter 3
starting a new job
Trouble With Multipage Documents
If you have trouble feeding a multipage document, do the following:
1. Remove the stack and tap it on a flat surface to even the edges.
2. “Slant” the stack so that its front edge is bevelled as shown below, then insert the stack into the ADF.
Document
Handling
You cannot feed a multipage document of thick media, such as postcards or
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Chapter 3 Document Handling 3-9
business cards. Use manual feed instead to feed one sheet at a time.
Wait until all pages of your document have been scanned completely before
starting a new job.
Adding Pages to the Document
The MultiPASS Automatic Document Feeder (ADF) can hold up to 20 letter, 20 A4, or 10 legal-size pages at a time when the document feed lever is set to automatic document feed. If your document has more pages than this, you can add pages while the MultiPASS is scanning.
1. Wait until the last sheet in the ADF starts feeding.
2. Load up to 20 additional sheets (10 legal size).
Insert the first new sheet so that it overlaps the last sheet by about one
inch (2.5 cm).
1" (2.5 cm)
Wait until all pages of your document have been scanned completely before
n
3-10 Document Handling Chapter 3
starting a new job.

Loading Documents for Manual Feed

1. Open the document tray.
2. Make sure the document feed lever is set to manual document feed.
Document
Handling
Chapter 3 Document Handling 3-11
3. Adjust the document guides to the width of the document.
c
3. Gently insert the document, facedown (top of the document toward you), into the ADF until you hear a beep.
The document is now ready for scanning.
Wait until your document has been scanned completely before starting a new job.
n
When you have finished scanning your document, be sure to slide the document guides outward. Leaving the document guides near the center of the ADF may obstruct opening the printer cover, and cause damage to the unit.
3-12 Document Handling Chapter 3

Copying Documents

One of the convenient features of your MultiPASS is its ability to make up to 99 high-quality black & white copies. It can also make one color copy of a document at a time.
Be sure to adjust the document feed lever before loading your document.
n
(See page 3-5.)
1. Open the document tray.
2. Prepare the document and load it, facedown, in the ADF.
The LCD display shows the following:
Currently used memory: MEMORY USED 0%
Color / B&W
Color / B&W
Copy
Standby to scan: DOCUMENT READY
3. Select color or black & white copying.
For color copying, press Color/B&W to turn on its light.
For black & white copying, make sure the Color/B&W light is off.
If the Color/B&W light is on, press Color/B&W to turn it off.
4. Press Copy.
The display now shows COPY, the reduction size the copy will be printed
at (the default is 100%), and the number of copies (the default is 1):
COPY 100% 01
Document
Handling
Chapter 3 Document Handling 3-13
Color / B&W
Resolution
5. To change the copying resolution for color copying, make sure the
Color/B&W
light is on, then press Resolution until the resolution you want
appears.
COLOR DRAFT
COLOR FINE
COLOR SNAPSHOT
-or-
Color / B&W
Resolution
n
To change the copying resolution for black & white copying, make sure the
Color/B&W light is off, then press Resolution until the resolution you want
appears.
B&W TEXT
B&W PHOTO
When copying in color:
Use COLOR DRAFT resolution for 360 x 360 dpi.
Use COLOR FINE resolution for 360 x 360 dpi; this results in a much
better quality reproduction, but takes longer than other settings.
Use COLOR SNAPSHOT when scanning photos that are less wide than a
letter-size page. The resolution is 360 x 360 dpi.
When copying in black & white:
Use B&W TEXT resolution for copying most text documents.
Use B&W PHOTO resolution when copying documents that contain
photographs. This scans areas of the document that contain photos with 64 levels of gray, and results in a much better reproduction of the photograph.
When copying in color, you can set the unit to print on plain paper or high
resolution paper (see page 3-16.)
You cannot use the BC-22e Photo BJ Cartridge to make black & white c opies.
For copying speeds, refer to Appendix A, Specifications.
3-14 Document Handling Chapter 3
Function
08
6. If you want to reduce the size of the copies, press Function.
02
7. Use
d or u to select the reduction percentage you want.
You can select 70%, 80%, 90%, or 100%.
Ex: COPY 80% 01
ABC DEF
2
1
GHI JKL MNO
45
TUV WXY
PRS
8
7
OPER
0#
Tone
Start / Scan
n
8. If you want to make multiple copies, use the numeric buttons to enter the
SYMBOLS
3
6
9
number of copies.
You can make up to 99 black & white copies.You can only make one color copy at a time.
Ex: COPY 80% 05
9. Press Start/Scan to begin copying.
COPY
To stop copying, press Stop. You may then need to lift the operation panel
to remove the document (see page 7-3).
If MEMORY FULL appears in the display while you are making multiple copies of a document, you will not be able to use the multiple copy feature for copying the document. Instead, you will need to make single copies of the document (as many times as required). To correct this situation, print out any documents stored in memory (see page 4-20).
Document
Handling
Chapter 3 Document Handling 3-15

Setting the Paper Type for Color Copying

For best results when copying in color, adjust the MultiPASS for the type of paper you are using. The default paper type setting is PLAIN PAPER.
Follow the procedure below:
Function
1. Press Function.
01
Data Registration
Set
08
02
Set
08
02
Set
2. Press Data Registration.
DATA REGISTRATION
3. Press Set.
USER SETTINGS
4. Use d or u to select PRINTER SETTINGS.
PRINTER SETTINGS
5. Press Set.
RX REDUCTION
6. Use d or u to select COLOR COPY MEDIA.
COLOR COPY MEDIA
7. Press Set.
The current paper type setting is displayed.
Ex: PLAIN PAPER
3-16 Document Handling Chapter 3
08
8. Use d or u to select the paper type setting you want for color copying.
02
Ex: HIGH RES. PAPER
You can select from the following settings:
PLAIN PAPER
HIGH RES. PAPER (High resolution paper)
Set
9. Press Set to register your setting.
BOTTOM MARGIN
Stop
9. Press Stop to return to standby mode.
Ex: 12/27 FaxTel

Setting the Length of the Bottom Margin for Color Printing

You can adjust the length of the bottom margin for color copying, color printing, and color reception. The default margin length is NORMAL (0.83 inches/21 mm).
Function
01
Data Registration
Set
1. Press Function.
2. Press Data Registration.
DATA REGISTRATION
3. Press
Set.
USER SETTINGS
Document
Handling
Chapter 3 Document Handling 3-17
08
Use d or u to select PRINTER SETTINGS.
02
PRINTER SETTINGS
Set
4. Press
Set.
RX REDUCTION
08
02
Use d or u to select BOTTOM MARGIN.
BOTTOM MARGIN
Set
5. Press Set.
The current setting is displayed.
Ex: NORMAL
08
02
6. Use d or u to select the length of the bottom margin for color copying, color printing, and color reception.
Ex: SMALLER
You can select from the following settings:
NORMAL
The bottom margin is longer than the bottom margin of a black & white printed page (0.83 inches/21 mm).
SMALLER
The bottom margin is the same length as the bottom margin of a black & white printed page (0.28 inches/7 mm).
Set
. Press Set to register your setting.
SYSTEM SETTINGS
Stop
7. Press Stop to return to standby mode.
Ex: 12/27 FaxTel
3-18 Document Handling Chapter 3
n
Chapter 4
Sending Faxes
This chapter describes how to use your M ultiPASS to send faxes and how to use the special dialing features.
If you are using the MultiPASS Fax Setup Utility software, you can set up and control all the fax sending and speed dialing features through the Fax Setup Utility. See the online Desktop Manager Software Guide for details.
Preparing to Send a Fax.................................................................................4-2
Adjusting the Quality of Your Faxes .......................................................4-2
Dialing Methods......................................................................................4-6
Sending Methods...........................................................................................4-7
Memory Sending......................................................................................4-7
Manual Sending.......................................................................................4-9
Canceling Sending.......................................................................................4-11
Removing the Document From the Automatic Document
Feeder (ADF) .........................................................................................4-12
Redialing When the Line is Busy.................................................................4-13
Manual Redialing...................................................................................4-13
Automatic Redialing..............................................................................4-14
Sequential Broadcasting..............................................................................4-18
Sending a Document to More Than One Destination.........................4-18
Delayed Sending...........................................................................................4-21
Sending Other Documents While the MultiPASS is
Set for Delayed Sending.........................................................................4-21
Documents Stored in Memory....................................................................4-22
Printing a List of Documents in Memory............................................4-22
Printing a Document in Memory.........................................................4-23
Deleting a Document From Memory...................................................4-26
Special Dialing .............................................................................................4-27
Dialing Through a Switchboard............................................................4-27
Dialing a Long Distance Number.........................................................4-28
Switching Temporarily to Tone Dialing......................................................4-29
Sending Faxes
Chapter 4 Sending Faxes 4-1

Preparing to Send a Fax

For information on the types of documents you can fax, their requirements, and details on loading documents, refer to Chapter 3, Document Handling. To use the MultiPASS Fax Setup Utility to change factory default settings, including fax sending options and speed dial codes, see Chapter 3, Using the MultiPASS Fax Setup Utility, in the online Desktop Manager Software Guide.
To send a color fax, you need to use the MultiPASS operation panel. Color fax
n

Adjusting the Quality of Your Faxes

settings cannot be adjusted using the MultiPASS Fax Setup Utility. For more information on sending a color fax, see the the following section.
Canon’s Ultra High Quality (UHQ™) imaging technology enables you to send documents that are very close to the quality of the original. The MultiPASS allows you to send a document in color or black & white, and to adjust the r esolution and contrast to best suit your particular document.
Setting Color or Black & White Transmission
Your MultiPASS can send faxes in black & white. It can also send faxes in color to fax machines with color capability. Before sending a document, you need to adjust whether the document will be sent in color, or in black & white only.
Sending in black & white
Color / B&W
Color / B&W
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4-2 Sending Faxes Chapter 4
Make sure the Color/B&W light is turned off. If not, press the Color/B&W
button to turn it off.
Sending in color (to fax machines that support color fax reception)
Press the Color/B&W button to turn on the light above this button.
If you send a color document to a fax machine that does not support color faxing, the document will not be sent, and the LCD display will show this message: TRY AGAIN IN B/W. Try sending again in black & white.
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Color / B&W
Setting the Scanning Resolution
Resolution is a measure of the fineness or clarity of a printout and is usually expressed in horizontal and vertical dots per inch (dpi). Low r esolutions may cause text and graphics to have a jagged appearance, while higher resolutions provide smoother curves and lines, crisp text and graphics, and a better match to traditional typeface designs.
You can set the scanning resolution for the documents you send.
The higher the resolution, the higher the quality of output, but the slower the scanning speed.
Setting the resolution for black & white sending
1. Make sure the Color/B&W light is turned off.
If not, press the Color/B&W button to turn it off.
Resolution
Resolution
2. Press Resolution.
The current resolution setting is displayed.
Ex:
FAX STANDARD
3. Press Resolution to select the resolution setting you want.
You can select from the following:
FAX STANDARD
(203 x 98 dpi) — Suitable for most text-only documents.
FAX FINE
(203 x 196 dpi) — Suitable for documents with fine print (smaller than the print in this sentence).
FAX PHOTO
Sending Faxes
Chapter 4 Sending Faxes 4-3
Color / B&W
(203 x 196 dpi with halftones) — Suitable for documents that contain photographs. With this setting, areas of the document that contain photos are automatically scanned with 64 levels of gray, rather than just two (black & white). This gives a much better reproduction of photos, though the transmission time is longer.
After about 10 seconds, the LCD display returns to standby mode.
Setting the resolution for color sending
1. Press the Color/B&W button to turn on the Color/B&W light.
Resolution
Resolution
n
2. Press Resolution.
The current color resolution setting is displayed.
Ex:
FAX STANDARD
3. Press Resolution to select the color resolution setting you want.
You can select from the following:
FAX STANDARD
Provides standard color resolution.
FAX FINE
Provides a higher quality color resolution.
After about 10 seconds, the LCD display returns to standby mode.
You can change the resolution setting while the document is being scanned for sending. However, please note that your new setting will only be effective from the next page scanned.
4-4 Sending Faxes Chapter 4
Setting the Scanning Contrast
Contrast is the difference in brightness between the lightest and darkest parts of a printed document. You can adjust the contrast the MultiPASS uses to send faxes. Adjust the contrast according to how light or dark your document is.
You can set the scanning contrast from the MultiPASS Fax Setup Utility. If
n
you are using the Fax Setup Utility, see the online MultiPASS Desktop Manager Software Guide for details.
If you are not using the Fax Setup Utility, you can set the contrast using the
operation panel. See the online Standalone Fax Manual.

Dialing Methods

There are several ways of dialing the number of the party you want to send to:
Regular Dialing
Dial a fax number by using the numeric buttons, just like dialing a telephone number.
One-Touch Speed Dialing
Dial a fax number by pressing the one-touch speed dialing button (01 to 12) that the number is assigned to. F or details on r egistering and using one-touch speed dialing, see the online MultiPASS Desktop Manager Software Guide. If you are using your MultiPASS as a standalone fax, see the online Standalone Fax Manual.
Coded Speed Dialing
Dial a fax number by pressing the Coded Dial button follow ed by the two-digit code (00 to 99) that the number is assigned to. For details on registering and using coded speed dialing, see the online MultiP ASS Desktop M anager Software Guide. If you are using your MultiPASS as a standalone fax, see the online Standalone Fax Manual.
Group Dialing
Send a document to a predefined group of fax numbers. (The numbers must already be registered under one-touch speed dialing buttons or coded speed dialing codes.) For details on creating groups and using group dialing, see the online MultiPASS Desktop Manager Software Guide. If you are using your MultiPASS as a standalone fax, see the online Standalone Fax Manual.
Sending Faxes
Chapter 4 Sending Faxes 4-5

Sending Methods

This section describes the methods and advantages of the two main sending methods.
Memory sending
Allows you to send a document easily and quickly.
Manual sending
Allows you to talk to the other party before you send the document.

Memory Sending

Memory sending is a quick and easy way to send a document. The M ultiPASS scans the document into its memory, and as the first page of a multipage document is being scanned, the unit begins calling the other party and transmitting the information even as the remaining pages are being scanned.
Because the MultiPASS is multitasking, you can even scan a document into memory while sending another document, receiving a document, or printing a report.
The unit has enough memory to store up to 42 pages* (fewer if the document contains many graphics or particularly dense text).
Be sure to adjust the document feed lever before loading your document (see
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4-6 Sending Faxes Chapter 4
page 3-5).
1. Open the document tray.
2. Prepare the document and load it, facedown, in the Automatic Document Feeder (ADF).
The LCD display shows the following:
Currently used memory:
Standby to scan:
* Based on ITU-T/CCITT No. 1 Chart, standard mode.
MEMORY USED 0%
DOCUMENT READY
Start / Scan
If you are sending in color to a fax machine with color capability, press
Color/B&W to turn on its light (see page 4-2).
If necessary, you can adjust the resolution and contrast (see page 4-3 and
page 4-5).
You may not be able to use memory sending if the percentage shown in
the MEMORY USED display is close to 100%. In this case, use manual sending to send your document.
3. Dial the other party’s fax number.
Use one of the dialing methods described earlier in this chapter.
Ex:
TEL= 9p7654321
If you enter the wrong number, press Stop, then enter the correct
number.
If you must first dial a digit to get an outside line (9 for example), add a
pause after that digit by pressing Redial/Pause, as shown in the example above.
4. Press Start/Scan to begin scanning for sending.
If you used speed dialing to dial the number, the unit will automatically
begin scanning the document into memory a few seconds after making the entry.
You will see a series of brief messages showing details on the transmission.To cancel the transmission once the unit has started to dial, press Stop.
The LCD display then asks you to confirm canceling. Press T to cancel sending (see page 4-10).
Sending Faxes
You can scan up to 30 different documents for memory sending.
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Chapter 4 Sending Faxes 4-7
When the document is sent, it is automatically deleted from memory.
If an error occurs during sending, the MultiPASS will print out an error
report. If this happens, try sending the document again.
When an error occurs during sending, the document is automatically deleted
from memory, even if it is not sent completely.
If you send a color document to a fax machine that does not support color
faxing, the document will not be sent, and the LCD display will show this message: TRY AGAIN IN B/W. Try sending again in black & white.

Manual Sending

Manual sending allows you to talk to the other party before you send the document. This method is useful if the other party must manually set their fax machine to receive before they can receive a fax.
To use this mode, you need to connect a telephone to your MultiPASS.
n
1. Open the document tray.
2. Prepare the document and load it, facedown, in the Automatic Document Feeder (ADF).
The LCD display shows the following:
Hook
Currently used memory:
Standby to scan:
If you are sending in color to a fax machine with color capability, press
Color/B&W to turn on its light (see page 4-2).
If necessary, you can adjust the resolution and contrast (see page 4-3 and
page 4-5).
3. Press Hook.
TEL=
You can also lift the handset of the telephone or extension phone
connected to your unit instead of pressing Hook.
You can adjust the volume of the speaker. If you are using the MultiPASS
Fax Setup Utility, see the online MultiPASS Desktop Manager Software Guide. If you are using the Operation panel, see the online Standalone F ax Manual.
MEMORY USED 0%
DOCUMENT READY
4-8 Sending Faxes Chapter 4
Start / Scan
4. Dial the other party’s telephone/fax number.
Ex:
TEL= 7654321
Use one of the dialing methods described earlier in this chapter.If you make a mistake during dialing, press Hook or put down the
handset and start again from step 3.
5. When you hear the other party answer the call, pick up the handset and you can talk.
If you pressed Hook in step 3 instead of lifting the handset, you will hear
the other party’s voice but they will not be able to hear you through the speaker. Pick up the handset to talk to the other party.
If you hear a high-pitched signal, instead of the other party’s voice, press
Start/Scan. If you picked up the handset to dial, hang up the handset.
The unit will begin sending the document.
6. When you are ready to send the document, ask the other party to press the start button on their fax unit.
7. When you hear the high-pitched signal of the other party’s fax unit press
Start/Scan on your unit and then hang up the handset.
The unit begins sending the document. You will see a series of brief messages showing details on the transmission.
Be sure to hang up the handset after you press the Start/Scan button on your
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Chapter 4 Sending Faxes 4-9
unit. If you hang up first, you will disconnect the call.
If the offhook alarm starts beeping, make sure the handset is resting properly
in its cradle.
If you send a color document to a fax machine that does not support color
faxing, the document will not be sent, and the LCD display will show this message: TRY AGAIN IN B/W. Try sending again in black & white.
Sending Faxes

Canceling Sending

Follow this procedur e if you want to stop sending a document before transmission is completed:
Stop
Tone
1. Press Stop.
For manual sending, the transmission is canceled.For memory sending, the MultiPASS asks you to confirm that you want to
cancel.
CANCEL? AYES #NO
YES=(A) NO=(#)
2. Press T to cancel sending.
Sending is not canceled until you press T.If you change your mind and want to continue sending, press #.To cancel transmission of a document waiting to be sent (because the unit
is waiting to redial), refer to Deleting a Document From Memory (see page 4-23).
To cancel transmission of a document waiting to be sent from memory, refer
to Deleting a Document From Memory (see page 4-23).
When you cancel sending, you may need to open the operation panel to remove
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4-10 Sending Faxes Chapter 4
the document from the ADF. For details, refer to the next page, Removing the Document From the Automatic Document Feeder (ADF).

Removing the Document From the Automatic Document Feeder (ADF)

Do not try to pull the document out without opening the operation panel, or you
n
might tear or smudge the document.
1. Open the operation panel by gently pulling it toward you.
2. Remove the document by pulling it out from the top or bottom.
If the paper does not pull out easily, do not force it.
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Chapter 4 Sending Faxes 4-11
Sending Faxes
n
3. When you are finished, close the operation panel by pressing it do wn from the center.
Be sure to close the operation panel until it locks into place. Otherwise the unit will not function properly.
4-12 Sending Faxes Chapter 4

Redialing When the Line Is Busy

There are two methods of redialing: manual redialing and automatic redialing.

Manual Redialing

Press the Redial/Pause butto n to dial the last number y ou dialed with the numeric buttons. (This also starts redialing regardless of whether automatic redialing is enabled.)
Canceling Manual Redialing
To cancel manual redialing, press the Stop button.

Automatic Redialing

When you are using memory sending and the other party’s line is busy, the unit waits a specified time and then dials the same number again. You can set the MultiPASS to redial several times if the previous attempts failed because the line was busy. This feature is called automatic redialing.
After the initial dial attempt, the default setting is to wait two minutes and try to dial again. If the second attempt fails because the line was busy, the unit will again wait for two minutes and make a final attempt to complete the call. (Even if the MultiPASS is set to redial several times, it will redial only once if there is no tone or there is a ring back tone during the first attempt.)
You can turn automatic redialing off and on. Also, you can adjust the number of redialing attempts and the time interval between attempts.
You can set the Automatic Redialing features through the MultiPASS Fax Setup Utility or the operation panel. If you are using the M ultiPASS Fax Setup Utility, see the online MultiPASS Desktop Manager Software Guide. If you are using the operation panel, see the online Standalone Fax Manual.
When using automatic redialing, the LCD display alternately displays AUTO
REDIAL and the transaction number (TX/RX NO.) while it is waiting to redial.
AUTO REDIAL
Ex:
TX/RX NO. 0013
Chapter 4 Sending Faxes 4-13
Sending Faxes
When it begins redialing, the LCD display shows details on the transmission. If the receiving fax machine is still busy on the last attempt, the L CD displa y shows
BUSY/NO SIGNAL, the transaction number (TX/RX NO.), and prints the Error TX report (if set to print one).
BUSY/NO SIGNAL
Ex:
TX/RX NO. 0013
PRINTING REPORT
If this happens, try sending again later.
Canceling Automatic Redialing
You cannot cancel automatic redialing with the Stop button while the unit is waiting to redial. To cancel automatic redialing, do the following:
1. Wait until the MultiPASS begins redialing.
DIALING
Stop
2. Press Stop.
The MultiPASS asks you to confirm that you want to cancel.
CANCEL? AYES
YES=(A) NO=(#)
3. Press T to cancel redialing.
Tone
Redialing is not canceled until you press T.If you change your mind and want to continue redialing, press #.The unit then prints an error report (if set to print one).
4-14 Sending Faxes Chapter 4
You control error reports through the MultiPASS Fax Setup Utility or the
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operation panel. If you are using the MultiPASS Fax Setup Utility see the online MultiPASS Desktop Manager Software Guide. If you are using the operation panel, see the online Standalone Fax Manual.
If you want to cancel a transmission while the unit is waiting to redial, refer
to Deleting a Document From Memory (see page 4-23).

Sequential Broadcasting

Sending a Document to More Than One Destination

Follow this procedur e t o scan a document onc e and send it to sev eral destinations. With this sending method, called sequential broadcasting, you can send the same document to a maximum of 113 destinations.
This feature allows you to send a document to a number of destinations using a combination of dialing methods as follows:
One-touch speed dialing: up to 12 destinationsCoded speed dialing: up to 100 destinationsRegular dialing (using the numeric buttons): one destination
You can enter the one-touch speed dialing and coded speed dialing destinations in any order. You can also include one destination which you dial using the numeric buttons. (Be sure to press Set after you enter the destination with the numeric buttons.)
If you frequently send the same document to the same group of recipients, use
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Chapter 4 Sending Faxes 4-15
group dialing. If you are using the MultiPASS Fax Setup Utility, group dialing is described in the online MultiPASS Desktop Manager Software Guide. If you are using the MultiPASS as a standalone fax, group dialing is described in the online Standalone Fax Manual.
Sending Faxes
Transmitting the Document
1. Open the document tray.
2. Prepare the document and load it, facedown, in the Automatic Document Feeder (ADF).
The LCD display shows the following:
Currently used memory:
Standby to scan:
MEMORY USED 0%
DOCUMENT READY
If you are sending in color to a fax machine with color capability, press
Color/B&W to turn on its light (see page 4-2).
If necessary, you can adjust the resolution and contrast (see page 4-3 and
page 4-5).
3. Enter up to 113 fax numbers using any of the following methods:
One-touch speed dialing
Press the desired one-touch speed dialing button(s).
01 02 03
Data Registration
04 05 06
Space
Memory Reference
07 08
Report
10 11 12
Cleaning
Clear
Function
Set
09
+
Resume
Coded speed dialing
Press Coded Dial, then use the numeric buttons to enter the two-digit code.
Be sure to press Coded Dial before each code.
Coded Dial
ABC DEF
2
1
GHI JKL MNO
45
PRS
TUV WXY
8
7
OPER
0#
Tone
3
6
9
SYMBOLS
4-16 Sending Faxes Chapter 4
Regular dialing
n
Use the numeric buttons to enter the fax number, then press
Set to add the
number to the broadcast list.
You can only enter one fax number this way.
ABC DEF
2
3
1
GHI JKL MNO
45
PRS
TUV WXY
8
7
OPER
0#
Tone
If you enter the wrong destination, press Function, then Clear. Then press
6
9
SYMBOLS
Set
Function again, and enter the correct destination.
You must dial the second number within five seconds of dialing the first
number. All subsequent numbers must be dialed within 10 seconds. If you wait longer than the time-out interval before dialing the next number, the unit will start scanning the document. You can turn off the time-out interval using the MultiPASS Fax Setup Utility (the “Auto Start and Send” option) or the operation panel. If you are using the M ultiPASS Fax Setup Utility, see the online MultiPASS Desktop Manager Software Guide. If you are using the operation panel, see the online Standalone Fax Manual.
If you want to review the numbers you entered, pr ess Function and use d or
u to scroll through the numbers.
Start / Scan
4. Press Start/Scan to begin scanning for sending, or wait a few seconds for the MultiPASS to begin scanning automatically.
The MultiPASS then scans the document into memory, and begins
sending it to the destinations.
You will see a series of brief messages showing details on the transmission.To cancel sending, press Stop. You will be asked to confirm canceling.
Press T to cancel. Sending to all destinations you specified in st ep 3 will be canceled. (You cannot cancel only one destination.)
Chapter 4 Sending Faxes 4-17
Sending Faxes
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If a number is busy, the unit will continue sending to the other destinations
and then redial the number that was busy.
If the MultiPASS memory becomes full while scanning your document,
MEMORY FULL appears in the LCD display. If this happens, remove the remainder of the document from the ADF (you may need to open the operation panel to do so), then divide the document into several sections and send each section individually.
The document is automatically deleted from memory when sequential
broadcasting is completed.
4-18 Sending Faxes Chapter 4

Documents Stored in Memory

Printing a List of Documents in Memory

The MultiPASS can print out a list of documents stored in memory, along with the transaction number (TX/RX NO.) of each. Onc e you know the transaction number of a document in memory, you can print it or delete it.
Function
04
Memory Reference
Set
1. Press Function.
2. Press Memory Reference.
3. Press Set.
DOC. MEMORY LIST
PRINTING REPORT
The MultiPASS begins printing a list of documents stored in memory.
12/27/2000 23:42 FAX 123 4567 CANON 001
******************************
DOC. MEMORY LIST
*** *** ******************************
TX/RX NO MODE CONNECTION TEL/ID PGS. SET TIME
0046 TRANSMIT [A 01] Canon TOKYO 3 12/27 23:24 0047 TRANSMIT COL [ 04] Canon ITALIA 2 12/27 23:24 0048 B’CAST [ 01] Canon CANADA 1 12/27 23:38
0049 B’CAST [ 03] Canon GROUP 2 1 12/27 23:39
[A 02] Canon FRANCE
Sending Faxes
Chapter 4 Sending Faxes 4-19

Printing a Document in Memory

Before printing a document, make sure you have the correct BJ cartridge installed.
You cannot print a document using the MultiPASS C545 printer driver if a Photo
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Function
04
Memory Reference
BJ Cartridge is installed. You must use the operation panel as described in this section.
1. Press Function.
2. Press Memory Reference.
BC-21e Color BJ Cartridge
BC-20 Black BJ Cartridge
BC-22e Photo BJ Cartridge
Black and White Document
in Memory
Printing possible Printing possible
Printing possible Printing possible if converted
Change BJ cartridge to BC-21e Color or BC-20 Black BJ Cartridge
DOC. MEMORY LIST
Color Document
in Memory
to black and white Printing possible
08
02
3. Use d or u to select PRINT DOCUMENT.
PRINT DOCUMENT
Set
4-20 Sending Faxes Chapter 4
4. Press Set.
Ex:
TX/RX NO. 0001
08
5. Use d or u to select the transaction number (TX/RX NO.) of the document
02
you want to print.
Ex:
TX/RX NO. A0003
The marks before the transaction number (TX/RX NO.) have the
following meanings: (No mark): The document is in black & white.
A: The document is in color.
#: The document is in black & white and is being sent or
printed automatically.
&: The document is in color and is being sent or printed
automatically.
If you are unsure of the transaction number (TX/RX NO.) of the
document you want to print, you can print the list of documents stored in memory (see page 4-19).
Use l or r to display the details of the transaction (destination, for
example).
Set
6. Press Set.
1ST PG ONLY?
YES=(A) NO=(#)
7. Select whether you want to print the first page of the document only, or all pages of the document.
Press T to print the first page only.
Tone
SYMBOLS
#
-or­Press # to print all pages.
If you have the BC-21e Color BJ Cartridge installed, the MultiPASS starts printing the document.
If you are printing a black & white document and have the BC-20 Black BJ Cartridge installed, the MultiPASS starts printing the document.
Chapter 4 Sending Faxes 4-21
Sending Faxes
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