Canon MP370, MP360 User Manual

ENG

Canon MP370/360 User’s Guide.

Copyright

This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved.
Under the copyright laws, this manual may not be reproduced in any form, in whole or in part,
without the prior written consent of Canon U.S.A., Inc.

© 2003 Canon U.S.A., Inc.

Disclaimer

Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide
to your Canon MP370/360 Series. All statements, technical information and recommendations in
this manual and in any guides or related documents are believed reliable, but the accuracy and
completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should
they be understood to be, representation or warranties concerning the products described.

Specifications are subject to change without notice.

As an ENERGY STAR partner, Canon U.S.A., Inc., has determined that this
product meets the ENERGY STAR guidelines for energy efficiency.

All information regarding non-Canon products was compiled from publicly available information.
No representation is made regarding the accuracy thereof.

Exif Print

This machine supports Exif 2.2 (also called “Exif Print”).
Exif Print is a standard for enhancing the communication between digital cameras and printers.
By connecting to an Exif Print-compliant digital camera, the camera’s image data at the time of
shooting is used and optimized, yielding extremely high quality prints.

Trademarks

• Canon is a registered trademark.

• ScanGear is a registered trademark of Canon Inc.

• MultiPASS is a trademark of Canon Inc.

• Microsoft

®

and Windows® are registered trademarks of Microsoft Corporation in the U.S. and

other countries.

• CompactFlash™ is a trademark of SanDisk Corporation.

•MEMORY STICK

®

is a registered trademark of Sony Corporation.

• SmartMedia™ is a trademark of Toshiba Corporation.

• Microdrive™ is a trademark of International Business Machines Corporation.

• MultiMedia Card™ is a trademark of the MultiMedia Card Association.

• xD-Picture Card™ is a trademark of Fuji Photo Film Corporation.

• SD Secure Digital™ is a trademark of Toshiba Corporation.

• All other product and brand names are registered trademarks or trademarks of their respective
owners.

Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042, U.S.A.

XHow To Use The Documentation Provided

Set-Up Sheet

(Printed documentation)

User’s Guide (This guide) Read this guide when starting to use the machine.

Software Guide

(Electronic documentation)

Photo Application Guide

(Electronic documentation)

Be sure to read this sheet first.

This sheet includes instructions for setting up your machine and
getting it ready for use.
Follow all steps in this sheet before using your machine.

After following instructions in the Set-Up Sheet, read this guide for
instructions on printing from your computer, direct photo printing
from select digital cameras and memory cards (MP370 only),
copying, and scanning.

This guide is available on the Setup CD-ROM.

Refer to this guide for full instructions on printing and scanning
from your computer. This guide, included as a PDF file on the
Setup CD-ROM, describes details of each function, as well as the
methods of use of the MP Drivers and MP Toolbox. To read this
manual, see page 118.

This guide is available on the Setup CD-ROM.

This guide, included as an HTML file, describes the utility
software on the Setup CD-ROM, such as Easy-PhotoPrint and
Easy-WebPrint, including instructions on how to scan data,
various printing methods, and details of functions. Like the
Software Guide, this guide also is included on the Setup CD-ROM.
To read this manual, see page 118.

1

X Contents

How To Use The Documentation Provided........1

Contents ............................................................2

Reading The Document .....................................4

1 Introduction

Features Of Your Machine ................................. 6

Main Components And Their Functions ............7

Machine..........................................................7

Operation Panel .............................................9

Menu Flow ....................................................... 11

2 Document Handling

Document Requirements .................................13

Loading Documents.........................................14

3 Paper Handling

Recommended Paper And Requirements .......15

Canon Specialty Media ................................15

Selecting The Correct Paper........................16

Canon Specialty Media ................................16

General Paper Guidelines............................20

Setting The Paper Thickness Lever.................21

Setting The Paper Size And Type....................22

Loading Paper .................................................22

Loading Paper Other Than Envelopes.........22

Loading Envelopes.......................................23

4Copying

Documents You Can Copy...............................25

Setting The Paper Size And Type....................25

Making Copies .................................................26

Adjusting Image Quality (Resolution) ..............27

Adjusting Exposure (Density) ..........................28

Reducing Or Enlarging A Copy........................ 28

Using Preset Copy Ratios ............................28

Using Custom Copy Ratios ..........................29

Copying An Image To Fit The Page .............30

Advanced Copy Features ................................30

Copying Two Pages To Fit Onto A Single

Page .....................................................31

Borderless Copying......................................32

Repeating An Image On A Page..................34

Creating A Mirror Image............................... 36

Shrinking An image To Fit The Page............37

5 Photo Printing From

A Memory Card (MP370)

Compatible Memory Cards..............................39

Inserting/Removing A Memory Card ...............40

Inserting A Memory Card .............................40

Removing A Memory Card...........................41

Convenient Printing Functions .........................42

Setting Borderless Printing ..........................42

Setting Vivid Photo Printing .........................43

Setting Date Printing ....................................44

Printing By Using The Photo Index Sheet .......45

Printing All Images...........................................49

Index Printing...................................................51

Printing An Index.......................................... 52

Printing A Single Image ............................... 54

Printing A Range Of Images ........................ 56

DPOF (Digital Print Order Format)

Printing................................................. 59

6 Photo Printing Directly From A

Digital Camera (MP370)

Paper Types For A Digital Camera.................. 61

Printing Directly From A Digital Camera.......... 62

7 Becoming Familiar With The

Software

Installing The Software.................................... 64

System Requirements..................................... 64

Software Components..................................... 66

MP Drivers................................................... 66

MP Toolbox.................................................. 66

Utility Software............................................. 66

Using The MP Toolbox To Scan Images ......... 66

Uninstalling, Reinstalling The Software........... 67

Uninstalling The MP Toolbox....................... 67

Uninstalling The MP Drivers ........................ 68

Reinstalling .................................................. 68

8 Printing From Your Computer

Before Printing ................................................ 69

Is The Software (MP Drivers) Installed?...... 69

Is The Machine Specified As

[Set as Default Printer]?....................... 69

Is The Correct Paper Set In The

Multi-purpose Tray? ............................. 69

Printing Documents ......................................... 70

Canceling Printing ........................................... 71

Canceling Before The Machine Starts

Printing................................................. 71

Canceling After the Machine Starts

Printing................................................. 71

Changing Print Settings .................................. 71

Changing Print Settings With The Print

Advisor................................................. 72

Changing Print Settings Manually ............... 72

9Scanning

About Scanning Images.................................. 73

Before Scanning.............................................. 73

Scanning Methods .......................................... 73

Scanning Using The MP Toolbox................. 74

Scanning From An Application Software ..... 75

Scanning With The Operation Panel

Of The Machine ................................... 76

10 Maintenance

Replacing Ink Tanks ........................................ 77

Low Ink Warning .......................................... 77

When To Replace An Ink Tank .................... 77

Compatible Ink Tanks .................................. 77

Replacing An Ink Tank................................. 78

Resetting The Ink Counter........................... 80

2

Checking The Ink level .................................81

Maintaining The Print Head ............................. 82

Flowchart Of Print Head Maintenance .........82

Printing The Nozzle Check Pattern ..............83

Confirming The Nozzle Check Pattern.........84

Cleaning The Print Head ..............................85

Aligning The Print Head ...............................86

Using The Calibration Function....................87

Setting The Power Save Timer.....................88

Cleaning Your Machine....................................89

Cleaning The Platen Glass And Document

Cover....................................................89

Cleaning The Exterior ..................................89

Cleaning The Roller .....................................89

11 Troubleshooting

Problems Installing And Uninstalling

Software ...............................................90

MP Drivers/MP Toolbox ................................90

MP Toolbox Only...........................................90

MP Drivers Only ............................................90

Paper Is Jammed............................................. 92

Removing Jammed Paper .............................92

Clearing Jams In The Paper Output

Tray ......................................................92

Clearing Jams From The Multi-purpose

Tray ......................................................92

If There Are Repeated Paper Jams ............93

No Power .........................................................94

Nothing Displays On The LCD (There Is No

Power) ..................................................94

Cannot Copy Or Print ......................................94

Cannot Print At All, Cannot Print Correctly....94

When Copying Or Printing From A

Computer..............................................94

When Copying ............................................95

Paper Curls ...................................................96

Outputting Stops In-progress ........................ 96

When Copying Or Printing From A

Computer..............................................96

When Copying ............................................96

Memory Card Problems (MP370) ....................97

Memory Card Is Not Recognized ..................97

Images On The Memory Card Are Not

Recognized ..........................................97

Cannot Print Correctly From The Memory

Card...................................................... 97

Cannot Write To A Memory Card From PC...98
Removable Disk Does Not Appear In

Windows Explorer ................................98

The [Unplug/Eject] Icon Does Not Appear

(Windows 2000) ...................................98

The Machine Does Not Appear In [Hardware

devices] In The [Add/Remove

Hardware] Dialog Box

(Windows 2000) ...................................99

In Windows Explorer, You Cannot Display

[Thumbnails] (Windows 2000)..............99

The Memory Card Is Recognized As A Drive

Other Than [Removable Disk]..............99

Computer Cannot Be Started ....................... 99

Problems Printing From Your Computer....... 100

Cannot Print To A Shared Printer ............... 101

Problems Scanning....................................... 101

You Tried To Create A Multi-page PDF,

But Were Not Able To Scan

Multiple Documents ........................... 103

When You Click A Button On The MP

Toolbox, An Unwanted Application

Opens ................................................ 103

You Opened The Properties Dialog Box

From The [Scanners and Cameras]
Icon And Changed The Settings,
But The Settings Were Not

Activated (Windows 2000)................. 103

Cannot Scan Correctly With Multi-Scan ..... 104

Scanned Image Is Displayed Large

(Small) On The Computer Screen ..... 104

The Cover Cannot Be Closed ....................... 105

The Inner Cover Cannot Be Closed............ 105

The Paper Output Tray Cannot Be

Closed................................................ 105

The Paper Output Tray Cannot Be

Opened .............................................. 105

When The [Alarm] Lamp Flashes ............... 106

LCD Messages ........................................... 107

Cannot Print Properly From A Digital

Camera (MP370) ............................... 110

12 Appendix

How To Change Settings, And Explanation

Of Their Content ................................ 111

Accessing The Machine Settings................ 111

Settings ......................................................... 112

Function key: [COPY] ................................ 112

Function key: [PHOTO PRINT] (MP370) ... 113

Function key: [Additional Functions].......... 114

Settings For Paper Types ............................. 116

For Copying ............................................... 116

For Photo Printing (MP370) ....................... 116

For Photo Index Sheet Printing (MP370)... 117

Displaying Electronic Manuals Stored On

The Setup CD-ROM .......................... 118

About The Software Guide ............................ 120

About The Photo Application Guide.............. 120

Using The Online Help .................................. 121

Using The Utility Software ............................. 121

Safety Information ......................................... 122

Legal Limitations On Use Of Your Product

And Use Of Images ........................... 128

Users In The U.S.A. ...................................... 129

Specifications ................................................ 130

General Specifications............................... 130

System Requirements ............................... 132

Copy Specifications ................................... 132

Photo Print Specifications (MP 370).......... 133

Print Specifications.................................... 133

Scan Specifications ................................... 134

Index ............................................................. 135

3

XReading The Document

Symbols Used In This Guide

Please read the list below of symbols used in this guide. The following symbols are used to indicate
important instructions. Be sure to obey these instructions.

WARNING

CAUTION

IMPORTANT

NOTE

See Set-Up Sheet Refer to the Set-Up Sheet for more information.

See Software Guide Refer to the Software Guide (included on the Setup CD-ROM) for more

(See page nn) Indicates a page number where additional information can be found.

PC

z (Operation

branch title)

1. (Operation

branch text)

Indicates a warning concerning operations that may lead to death or
injury to persons if not performed correctly. In order to use the machine
safely, always pay attention to these warnings.

Indicates a caution concerning operations that may lead to injury to
persons or damage to property if not performed correctly. In order to
use the machine safely, always pay attention to these cautions.

Indicates operational warnings and restrictions. Be certain to read these
items to operate the machine correctly, and to avoid damage to the
machine.

Indicates notes for operation or additional explanations. Reading these is
highly recommended.

information.

Indicates the description applies to the machine when connected to a
computer.

Used for an operation that can be performed in branch procedures.

Used to explain each operation of a branch procedure.

4

Keys Used In This Guide

Please read the descriptions below of notations of keys and messages used in this guide.

[key name] Text enclosed in these brackets indicates a key on the operation panel of the

machine or an item on the computer to be manipulated.
Example: [Color]

<message> Text enclosed in these brackets indicates a message or selectable menu item

which appears on the LCD (Liquid Crystal Display).
Example: <PHOTO PAPER PRO>, <OFF>

Terms Used In This Guide

Please read the list below of terms and abbreviations used in this guide.

machine General term used to represent the MP370 or MP360.

default A setting that remains in effect unless you change it.

document The original sheets of paper, pages of a book, or photographs you copy or

scan with the machine.

paper Paper on which you can print with the machine.

menu A list of settings from which you select an item to set up or change. A menu

has a title which appears on the LCD.

click,

PC

double-click

point Term that indicates moving a mouse pointer onto a desired item.

PC

right-click Term that indicates clicking the right button of a mouse.

PC

/(Slash) Used when consecutively listing OS or model names. For example,

Term that indicates selecting a command or option on your computer,
generally with a mouse.

“Windows 2000/XP” indicates “Windows 2000” and “Windows XP.”

5

Chapter

1

Introduction

X Features Of Your Machine

Thank you for purchasing the Canon MP370/360. Your machine incorporates the following
functions in one simple-to-operate device:

Photo printer . . . . . . . . .

(MP370 only)

Copier . . . . . . . . . . . . . . . Makes color or black & white copies. Also, applies advanced copy

Printer. . . . . . . . . . . Prints photographs, vivid color and crisp black and white documents

PC

Scanner . . . . . . . . . . Scans high-resolution images to your computer and processes them

PC

You may select to use your machine as a stand-alone device for copying and photo printing
(MP370). Alternatively, connect your machine to a computer and you will have a fully integrated
printer/copier/scanner/photo printer. The utility software supplied with your machine enables you
to perform a variety of tasks from your computer effortlessly and efficiently.

Prints photo-quality images from any digital camera or memory card,
without using a computer.

features to your copies.

from your computer.

easily using the utility software supplied.

6 Introduction Chapter 1

X Main Components And Their Functions

This section provides the name and location of main components of this machine, and also describes
their functions.

Machine

z Exterior

Tray extension Supports paper loaded on the multi-purpose tray. Pull it out before

loading paper.

Multi-purpose tray Used to load paper.

Operation panel Displays the operating status of the machine. It is also used to change or

check the settings of each function. For details, see page 9.

Card slot cover* Covers the card slot. Open this cover when inserting a memory card or

Compact Flash card adapter containing a memory card into the card
slots.

Tray extension Supports printouts. Grasping the notch, pull this out before copying or

printing. When not being used, keep it closed in the paper output tray.

Paper output tray Printouts are output to this tray. Open the tray before you start copying

or printing, by pressing the Open button. If closed, the tray will
automatically open when the machine starts to copy or print. When not
being used, keep it closed in the machine.

Document cover Covers the platen glass. Open this cover when loading a document on

the platen glass.

Platen glass Used to load a document to be processed.

Direct print port
(for digital camera)*

Open button Press this button to open the paper output tray accommodated in the

IMPORTANT

• The paper output tray will not open when the machine is placed on a tilted surface.

Used to connect a PictBridge- or Canon Bubble Jet Direct­corresponding digital camera or digital video camcorder to the machine
when printing images directly from the camera. For details, see page 60.

machine.

* MP370 only

Chapter 1 Introduction 7

z Rear view and interior

Power connector Used to connect the power cord of the machine.

USB connector
(for computer)

Access lamp* Lights when a memory card is inserted into the card slot. This lamp

Card slot* Insert a memory card or Compact Flash card adapter containing a

Memory card eject
button*

Print head holder Used to install a print head.

Inner cover Open this cover when setting the paper thickness lever, replacing the

Scan unit Lift this unit until it locks into place when the inner cover needs to be

Paper thickness
lever

Used to connect a computer to the machine when printing from or
scanning to the computer.

flashes while the machine is reading or writing data from/to the memory
card. When the machine finishes reading the card, the lamp shuts off.

memory card into these slots when photo printing. The machine is
equipped with two kinds of card slots.

Press this button to remove the Compact Flash card adapter, Microdrive
memory card, or CompactFlash from the card slot.

ink tanks, or clearing a paper jam.

CAUTION

• Printing with the inner cover open may result in injury.

opened.

Switches the distance between the print head and paper according to the
paper type. Adjust the lever to the position appropriate for the paper
loaded.

* MP370 only

8 Introduction Chapter 1

Operation Panel

This section describes the keys on the operation panel, and their functions and locations.

MP370 MP360

[ON/OFF] key Turns the machine ON and OFF. Before turning ON the machine, make

sure the scan unit is closed. When turning ON and OFF, keep the key
pressed for at least one second.

[Photo Index Sheet]
key*

[Menu] key Accesses the settings to customize operation of your machine.
[W (–)] and [X (+)]

keys

[Set] key Selects or confirms settings. Also, press this key to recover to standby

[Color] key Starts color copying or scanning.

[Black] key Starts black & white copying or scanning.

[Stop/Reset] key Cancels operations and returns the machine to standby mode.

[Additional
Functions] key

[PHOTO PRINT]
key*

* MP370 only

Chapter 1 Introduction 9

Switches the machine to Photo Index Sheet mode.

Scroll through menu selections, and increase or decrease the number of
copies or the image file number.

mode after correcting paper jams and other errors that stop printing.

Switches the machine to user mode, in which you can customize the
settings, including the ink level warning and maintenance settings.

Switches the machine to photo print mode.

[SCAN] key Switches the machine to scan mode. In scan mode, the machine scans a

document to your computer according to the settings selected. This key
is used when the machine is connected to a computer.

[COPY] key Switches the machine to copy mode.

[Alarm] lamp Flashes when the machine is turned ON or OFF, when an error occurs,

or when paper or ink has run out.

LCD (Liquid

Displays messages, menu selections, and the operation status.

Crystal Display)

IMPORTANT

• When unplugging the power cord, be sure to press [ON/OFF] first. When you press [ON/OFF], the
print head is protected by the cap to prevent the ink from drying. Turn the machine OFF with [ON/
OFF]. When unplugging the power cord, be sure to unplug it after turning the machine OFF with
[ON/OFF].

• When not using the machine for a long time, to prevent degradation of the print head, print or copy
in both black & white and in color, or perform print head cleaning, about once a month.

• Numerous nozzles are installed in the print head for high-precision printing. Just as the uncapped tip
of a ballpoint pen or marker becomes dry and unusable if not used for a long period of time, the print
head nozzles become blocked by dried ink. Periodically printing or cleaning the print head can
prevent this blockage.

NOTE

• The power cannot be turned OFF with [ON/OFF] when the machine is performing printing, scanning or
copying operations.

• Your machine performs a print head cleaning every time you plug in the machine. This ensures optimum
print quality but also consumes a small amount of ink during the cleaning process.

10 Introduction Chapter 1

X Menu Flow

Refer to this menu flow when setting features of this machine.

NOTE

• For details on Special Copy features, see Chapter 4.

• For details on the Photo Print mode and Photo Index Sheet features, see Chapter 5.

• Default settings are shown in bold type.

MP370/360 MP370

COPY

ENLARGE/REDUCE

PRESET RATIO

25% MIN.
95% A4→LTR
100%
170% 5"×7"→LTR
212% 4"×6"→LTR
400% MAX.

ZOOM

25%-100%-400%

FIT-TO-PAGE

PAPER SELECT

SIZE

LTR
4"×6"
5"×7"
A4

TYPE

PLAIN
GLOSSY
HIGH RES.
TRANS.
PHOTO PRO
PHOTO PLUS
OTHER

DENSITY

-LT DK+

IMAGE QUALITY

NORMAL
FINE(PHOTO)
FAST

SPECIAL COPY

2 on 1

BORDERLESS COPY

IMAGE REPEAT

AUTO
MANUAL
VERTICAL
HORIZONTAL

*1

*2

*3

MIRROR IMAGE

ENTIRE IMAGE

PHOTO
PRINT

PHOTO PRINT MODE

INDEX

SELECT PAPER SIZE

LTR
4"×6"
5"×7"
A4

SELECT PAPER TYPE

PHOTO PAPER PRO
PLAIN PAPER
HIGH RES. PAPER
PHOTO PAPER PLUS
GLOSSY
OTHER PHOTO PAPER

PRINT DATE

OFF
ON

VIVID PHOTO

OFF
ON

ALL IMAGES

SELECT PAPER SIZE

SELECT PAPER TYPE

BORDERLESS PRINT

OFF
ON

PRINT DATE

VIVID PHOTO

SINGLE IMAGE

FILE NO:

NUMBER OF PRINTS

SELECT PAPER SIZE

SELECT PAPER TYPE

BORDERLESS PRINT

PRINT DATE

VIVID PHOTO

*1You can use this feature only when the paper size is set to <LTR> or <A4>.
*2You can use this feature only when the paper size is set to <LTR>, <4"×6">, <5"×7">, or <A4>.
*3When selecting <MANUAL> for <IMAGE REPEAT>, you can select 1-4 times for <HORIZONTAL> and

<VERTICAL>.

Chapter 1 Introduction 11

SELECT RANGE

*1

IMAGE NUMBER FIRST IMAGE:

LAST IMAGE:

DATE DATE: From

DATE: To

SELECT PAPER SIZE

SELECT PAPER TYPE

BORDERLESS PRINT

PRINT DATE

VIVID PHOTO

DPOF

SELECT PAPER SIZE

SELECT PAPER TYPE

BORDERLESS PRINT

VIVID PHOTO

Photo Index

MP370

Sheet

PRINT/SCAN

Scan

SCAN

Scans a Photo Index Sheet to print the selected

Print

photographs according to the circles you fill.

ALL PAGES

LAST IMAGE

LAST 30 IMAGES

LAST 60 IMAGES
LAST 90 IMAGES
LAST 120 IMAGES
MOST RECENT DATE

SELECT RANGE

DATE: From

DATE: To

NOTE

• For details on Additional Functions, see Chapter 12.

Additional

Functions

USER DATA

INK VOLUME

LOW INK WARNING

ON
OFF

INK COUNT RESET BLACK INK CHANGED?

COLOR INK CHANGED?

MAINTENANCE

NOZZLE CHECK

CLEANING

HEAD REFRESHING

ALIGN PRINT HEAD

ROLLER CLEANING

CALIBRATION

QUIET PRINTING

OFF
ON

EXTENSION AMOUNT

SMALL
LARGE

*2

*2

*2

CARD PROTECT

ON
OFF

DISPLAY LANGUAGE

ENGLISH
FRENCH
SPANISH
PORTUGUESE

POWER SAVE TIMER

1 HOUR
4 HOURS
8 HOURS

MP370/360

(MP370)

*1 For <SELECT RANGE>, you can specify the range by <IMAGE NUMBER> or <DATE>.

2

*

For Photo Index Sheet, you can select <ALL PAGES>, <LAST IMAGE>, or <SELECT RANGE> only when

31 or more images are stored on the memory card.

12 Introduction Chapter 1

Chapter

2

Document Handling

X Document Requirements

The documents you load on the platen glass for copying or scanning must meet these requirements:

Document
type

Size

(W × L)

Quantity • 1 sheet

Thickness Max. 3/4 in. (20 mm)

NOTE

• Multi-Scan is a function for scanning multiple documents (small-size documents) at a time.

PC

For more information, see Software Guide, located on your Setup CD-ROM.

• All types of paper documents

• Photographs

• Books

Max. 8 1/2 in. × 11 3/4 in.
(216 mm × 297 mm)

PC

• 10 documents for Multi-Scan

Chapter 2 Document Handling 13

X Loading Documents

To copy or scan a document, set it on the platen glass.

NOTE

• Make sure any glue, ink, or correction fluid on the document is completely dry before loading.

• Make sure no staples or clips are attached to the document before loading.

1 Lift the document cover.

2 Load your document on the platen glass.

• Place your document face down on the platen glass.

• Align the upper left corner of your document with
the alignment mark on the lower right corner of the
platen glass.

NOTE

• The machine cannot scan the area within
approximately 1/8 in. (3 mm) of the front and right
edges of the platen glass.

3 Gently close the document cover.

NOTE

• Thick documents (Max. 3/4 in./20 mm), such as
books, can also be copied or scanned.

14 Document Handling Chapter 2

Chapter

3

Paper Handling

X Recommended Paper And Requirements

The following paper is recommended for use with your machine. Please be sure to follow the
guidelines and meet the requirements when loading paper in the multi-purpose tray.

Paper Type Load Limit Printer Driver Setting for

Plain paper Approx. 100 sheets

(20 lb. or 75 g/m

Envelopes Approx. 10 envelopes [Envelope]

2

)

Canon Specialty Media

Canon recommends that you use genuine Canon paper to insure optimal print quality.

Paper Type Load Limit Printer Driver Setting for

High Resolution Paper Approx. 80 sheets [High Resolution Paper]

Glossy Photo Paper 10 sheets*

20 sheets (4

Matte Photo Paper 10 sheets [Matte Photo Paper]

Photo Paper Plus Glossy 10 sheets*

20 sheets (4

Photo Paper Pro 10 sheets*

20 sheets (4

Transparencies 30 sheets [Transparency]

T-Shirt Transfers 1 sheet [T-shirt Transfer]

1

(Letter/A4)

" × 6")

1

(Letter/A4/5" × 7")

" × 6")

1

(Letter/A4)

" × 6")

PC

[Paper Type]

[Plain Paper]

PC

[Paper Type]

[Glossy Photo Paper]

[Photo Paper Plus Glossy]

[Photo Paper Pro]

1

*

If the paper does not feed properly, fan the sheets prior to loading them (up to 10) in the multi-purpose
tray. Fanning the sheets will prevent them from sticking together.

NOTE

• For envelopes and T-shirt Transfer, set the paper thickness lever position to the right. For the other paper
types, set it to the left.

Chapter 3 Paper Handling 15

Selecting The Correct Paper

This section describes the characteristics and intended use of each paper applicable to this machine.
Refer to this section and select the paper most suitable for your purpose of printing.

Paper Type Size Purpose Guidelines And Restrictions

Plain paper Letter

(8 1/2 in. × 11 in./

215.9 mm × 279.4 mm)
Legal
(8 1/2 in. × 14 in./

215.9 mm × 355.6 mm)
A4
(8 1/4 in. × 11 3/4 in./210
mm × 297 mm)

Envelopes US Commercial No. 10

(9 1/2 in. × 4 1/8 in./
241 mm × 105 mm)
European DL
(8 5/8 in. × 4 3/8 in./
220 mm × 110 mm)

Printing from
your computer/
photo printing/
copying

Printing from
your computer

• 17 lb.–28 lb. (64 g/m

• The machine supports the paper sizes
shown on the left in portrait orientation.

• You can use regular copier paper, cotton
bond paper, or typical letterhead.

• Your machine does not require special ink
jet paper.

• Legal-size paper can only be used when
printing from your computer.

• You may be able to load other envelopes,
but Canon cannot guarantee consistent
performance.

• Do not use the following types of
envelopes since they may cause problems:

- Envelopes with windows, holes,

perforations, cutouts, double flaps,
pressure seals, and peel-off sealing strips.

- Envelopes made with embossed or

treated surfaces.

- Sealed envelopes.

- Envelopes with letters enclosed.

• Remove each envelope from the paper
output tray as soon as it is printed.

2

–105 g/m2)

Canon Specialty Media

Canon recommends that you use genuine Canon paper to insure optimal print quality.

Paper Type Size Purpose Guidelines And Restrictions

High
Resolution
Paper

Letter
(8 1/2 in. × 11 in./

215.9 mm × 279.4 mm)
A4
(8 1/4 in. × 11 3/4 in./
210 mm × 297 mm)

Printing from
your computer/
/photo printing/
copying

16 Paper Handling Chapter 3

• This type of paper provides better color
reproduction than plain paper.

• It is suitable for printing business
documents that feature graphics and for
photographs.

• Load the paper with the whiter side facing
up.

• Remove the sheets from the paper output
tray before the count reaches 50.

• If the paper curls, remove each sheet as it
is delivered in the paper output tray.

Paper Type Size Purpose Guidelines And Restrictions

Glossy
Photo Paper

Letter
(8 1/2 in. × 11 in./

215.9 mm × 279.4 mm)
A4
(8 1/4 in. × 11 3/4 in./
210 mm × 297 mm)
4" × 6"
(4 in. × 6 in./

101.6 mm × 152.4 mm)

Printing from
your computer/
photo printing
/copying

• This paper is thicker than High Resolution
Paper and has a glossy surface to produce
printouts close to photograph quality.

• This paper is suitable for borderless
printing.

• Do not touch the printing surface until the
ink has dried.

• Load the paper with the whiter side facing
up.

• Remove the sheets from the paper output
tray before the count reaches 10.

• Do not use the loading support sheet
included with this paper.

• If the ink takes a long time to dry, remove
each sheet as soon as it is printed.

Matte Photo
Paper

Letter
(8 1/2 in. × 11 in./

215.9 mm × 279.4 mm)
A4
(8 1/4 in. × 11 3/4 in./
210 mm × 297 mm)

Printing from
your computer

• This is paper that is thick to suppress gloss.

• This is matte water-resistant paper and
provides superior color reproduction.

• It is suitable for a variety of printing
purposes such as paper crafts, calendars
and matte photographs.

• By using borderless printing, you can print
without any white borders.

• Load the paper with the whiter side facing
up.

• Do not touch the printing surface until the
ink has dried.

• Remove each sheet as soon as it is printed.

Photo Paper
Plus Glossy

Letter
(8 1/2 in. × 11 in./

215.9 mm × 279.4 mm)
A4
(8 1/4 in. × 11 3/4 in./
210 mm × 297 mm)
4" × 6"*

1

(4 in. × 6 in./

101.6 mm × 152.4 mm)
5" × 7"
(5 in. × 7 in./

Printing from
your computer/
photo printing

• This is a thick paper with a glossy
water-resistant coating and provides
superior color reproduction.

• It is ideal for printing high-quality
photographs.

• By using borderless printing, you can print
without any white borders.

• Load the paper with the glossy side facing
up.

• Remove each sheet from the paper output
tray as soon as it is printed.

127 mm × 177.8 mm)

1

*

For borderless printing

Chapter 3 Paper Handling 17

Paper Type Size Purpose Guidelines And Restrictions

Photo Paper
Pro

Letter
(8 1/2 in. × 11 in./

215.9 mm × 279.4 mm)
A4
(8 1/4 in. × 11 3/4 in./
210 mm × 297 mm)
4" × 6"*

1

(4 in. × 6 in./

101.6 mm × 152.4 mm)

Printing from
your computer/
photo printing/
copying

• This is a thick paper with a glossy finish
that provides superior color reproduction
and good lightfastness.

• It is ideal for printing high-quality
photographs.

• By using borderless printing, you can print
without any white borders.

• For 4" × 6" cards, by printing the image
beyond the perforations, you can then trim
the borders to produce a photograph
without any white borders.

• Do not trim the borders before printing.

• Load the paper with the glossy side facing
up.

• For 4" × 6" cards, remove the cards from
the paper output tray before the count
reaches 20.

• For other than 4" × 6" cards, remove the
paper from the paper output tray before the
count reaches 10.

1

*

For borderless printing

Photo Paper Pro guidelines

• Do not touch the print surface until the ink is dry (approx. 30 minutes). Colors in dark images
may appear indistinct at first, but will become clearer after approx. 30 minutes.

• Images may smudge if you place them in an album before the ink is completely dry. It is
recommended that you allow the ink to dry for 24 hours.

• Do not attempt to dry the ink with a hair dryer or by exposing printouts to direct sunlight.

• Do not store or display printouts in hot, damp, or humid conditions. Never expose them to heat
or direct sunlight.

• Store printouts in photo albums, photo frames, or presentation binders to protect them from
direct exposure to air or sunlight.

• Do not mount printouts in an adhesive-type album as you may not be able to remove them.

• Be aware that some types of clear plastic folders and albums may cause the edges of the paper
to turn yellow.

18 Paper Handling Chapter 3

Paper Type Size Purpose Guidelines And Restrictions

Transparen­cies

Letter
(8 1/2 in. × 11 in./

215.9 mm × 279.4 mm)
A4
(8 1/4 in. × 11 3/4 in./
210 mm × 297 mm)

Printing from
your computer/
copying

• This film is ideal for printing presentation
material for use with overhead projectors.

• Load one sheet of plain paper as the last
sheet in the stack.

• Although you can print on either side of
the transparencies, best results can be
obtained by printing on the side toward
which it curls when held by the edge.

• Remove each sheet from the paper output
tray as soon as it is printed.

• Do not touch the printed surface or stack
the transparencies until the ink has dried.

• If you are storing the transparencies for a
long period of time, cover the printed sides
with plain paper before storing.

T-Shirt
Transfers

Printing from
your computer/
copying

• This paper is used to produce iron-on
transfers.

• Use mirror printing to print or copy the
image onto the T-shirt transfer.

• Load the paper with the side that does not
have green lines facing up.

• If the T-shirt transfer is curled, flatten it by
curling it in the opposite direction.

• The T-shirt transfer should be used as soon
as it is printed.

• Refer to the manuals supplied with the
T-shirt transfer for details on how to use
this paper.

• When copying, set the paper type to
<HIGH RES.>, and the image quality to
<FINE (PHOTO)>.

Chapter 3 Paper Handling 19

General Paper Guidelines

Paper Types You Cannot Use

• Do not use:
–Folded, creased, curled, or wrinkled paper
–Envelopes with double flaps, or with pressure seals
–Moist paper
–Paper with holes (e.g. punched holes)
–Very thin paper (less than 17 lb. or 64 g/m
–Very thick paper (more than 28 lb. or 105 g/m
–Postcards with photographs or stickers adhered to them
–Envelopes made with embossed or treated surfaces

Handling Paper

• Hold the paper as closely as possible to its edges and try not to touch the print surface. Print
quality will deteriorate if the print surface is damaged or becomes dirty.

• Do not touch the print surface until the ink has dried.

• Some paper may curl and the print surface may smudge if you have used a large amount of ink
for printing. If this occurs, move the paper thickness lever to the right (see page 21). Paper that
tends to curl is not recommended for printing photographs or graphics. Use it for printing mainly
text.

• If the paper is curled, uncurl it before printing.

• Place the paper back into its packet when not using it, and store out of direct sunlight in a place
where the temperature and humidity are low.

2

)

2

) *Other than Canon genuine paper.

20 Paper Handling Chapter 3

X Setting The Paper Thickness Lever

The paper thickness lever adjusts the gap between the print head and the paper to accommodate the
thickness of various paper types. Before printing, be sure to set the paper thickness lever.

Follow this procedure:

1

Lift the scan unit until it locks into place .

• When the machine is ON, the paper output tray

automatically opens when the scan unit is lifted .
If the paper output tray does not open, press the
Open button to open the paper output tray.

• The print head holder moves to the middle.

2 Open the inner cover.

1

2

Click

3 Move the paper thickness lever to the

right or left according to the paper type

.

NOTE

• For envelopes and T-shirt Transfer, set the paper
thickness lever position to the right. For the other
paper types, set it to the left.

4 Close the inner cover.

CAUTION

• Press the center of the inner cover until the cover locks into place.

• Printing with the inner cover open may result in injury.

5 Return the scan unit to its original position.

• The LCD displays the following message.

INK TANK C HANGED?

- YES NO +

6 Press [X].

NOTE

• When not replacing an ink tank, be sure to press [X], and no other key.

1

A

Chapter 3 Paper Handling 21

X Setting The Paper Size And Type

For copying or photo printing (MP370), on the operation panel, you need to set the size and type
of paper loaded in the multi-purpose tray.

NOTE

• For copying, specify the paper size as described in Chapter 4.

• For photo printing, specify the paper size as described in Chapter 5.

PC

• For documents printed from your computer, you can specify the paper size and type on your computer.
(See Software Guide, located on your Setup CD-ROM)

X Loading Paper

Loading Paper Other Than Envelopes

Follow this procedure:

1 Set the paper thickness lever to the right or left according to the paper

type.

NOTE

• For the appropriate paper thickness lever position for each paper type, see page 15.

• For details on setting the paper thickness lever, see page 21.

2 Open the multi-purpose tray , then pull

out the tray extension .

• The tray extension can be extended in two parts.

1

2

3 Place a stack of paper (print side up) in

the multi-purpose tray , and pinch the
paper guide and adjust it to the left
side of the stack .

IMPORTANT

• Make sure the stack does not exceed the paper
limit mark .

2

A

22 Paper Handling Chapter 3

1

B

Loading Envelopes

Follow this procedure:

1 Set the paper thickness lever to the right.

NOTE

• For details on setting the paper thickness lever, see page 21.

2 Open the multi-purpose tray, then pull out the tray extension.
3 Prepare the envelopes for loading.

IMPORTANT

• Press down firmly on the edges of the envelopes to
make the folds crisp. Also, press firmly on the
area that corresponds to the edges of the back
flap.

• Remove any curling by holding the edges
diagonally and bending them gently.

• If the edges of the envelope are inflated or are
curling, place the envelope on a flat surface (such
as a desk).

• With a pen, press down while moving it from the
center toward the edges of the envelope.

• Ensure that no curl or puff exceeds 1/8 in.
(3 mm).

Incorrect Correct

Cross-sections of the envelope edge

Chapter 3 Paper Handling 23

4 Place the stack of envelopes (print side

up) in the multi-purpose tray , and
pinch the paper guide and adjust it to
the left side of the stack .

• Load the envelopes in the multi-purpose tray with
the short side down.

IMPORTANT

• Make sure the stack does not exceed the paper
limit mark .

1

2

B

A

24 Paper Handling Chapter 3

Chapter

4

Copying

X Documents You Can Copy

For information on the types of documents you can copy, their requirements, and details on loading
them, see Chapter 2.

X Setting The Paper Size And Type

For copying, on the operation panel, you need to set the size and type of paper loaded in the
multi-purpose tray.

NOTE

• For details on paper, see page 15.

• The asterisk <*> on the LCD indicates the current setting.

Follow this procedure:

1 Press [COPY].

2 Press [Menu] twice until <2.PAPER SELECT> appears.

2.PAPE R SELE CT

3 Press [Set].

Ex:

SIZE : < *LTR >

TYPE : *PLAIN

4 Use [W] or [X] to select the paper size.

–<LTR>: Letter size
–<4"

×6">: Card size
×7">: Card size

–<5"
–<A4>: A4 size

5 Press [Set].

Ex:

SIZE : *LTR

TYPE : < *PLAIN >

Chapter 4 Copying 25

6 Use [W] or [X] to select the paper type.

–<PLAIN>: Suitable for plain paper.
–<GLOSSY>: Suitable for glossy photo paper and high gloss photo film.
–<HIGH RES.>: Suitable for high resolution paper.
–<TRANS.>: Suitable for transparencies.
–<PHOTO PRO>: Suitable for photo paper pro.
–<PHOTO PLUS>: Suitable for photo paper plus glossy.
–<OTHER>: Suitable when using photo paper other than that described above (such as

matte photo paper), or if you do not know the paper type.

NOTE

• In order to obtain optimal quality print results, when copying photographs, use
Canon-recommended Photo Paper Pro or Photo Paper Plus.

7 Press [Set].

X Making Copies

When making color or black & white copies, you can adjust the print resolution and density. You
can also change reduction or enlargement settings.

IMPORTANT

• After turning the machine ON, or after recovering from Power Save mode (see page 88), the image
may not be correctly read by the machine. Wait at least one minute before copying.

Follow this procedure:

1 Load the document on the platen glass.

NOTE

• For details on how to load documents, see page 14.

2 Press [COPY].

3 Use [W] or [X] to select the number of copies (max. 99 copies).

Ex:

100% LTR NORMAL

PLAIN

NOTE

• For the number of sheets of paper you can load at a time in the multi-purpose tray, see page 15.

0 3

4 Adjust the settings for your document as necessary.

NOTE

• To select the paper size and type, see page 25.

• To select the image quality, see page 27.

• To select the scanning exposure, see page 28.

• To select the copy ratio, see page 28.

26 Copying Chapter 4

5 Press [Color] for color copying, or [Black] for black & white copying.

• The machine starts copying.

NOTE

• To cancel copying, press [Stop/Reset].

X Adjusting Image Quality (Resolution)

You can adjust the image quality according to the document to be copied.

Follow this procedure:

1 Press [Menu] four times until <4.IMAGE QUALITY> appears.

4.IMAG E QUAL ITY

W

*NORMA L

2 Use [W] or [X] to select the image quality.

–<NORMAL>: Suitable for text-only documents.
–<FINE(PHOTO)>: Suitable for photographs.
–<FAST>: Suitable for high speed copying at a lower resolution.

NOTE

•<NORMAL> cannot be selected when <GLOSSY>, <HIGH RES.>, <PHOTO PRO>, <PHOTO
PLUS>, or <OTHER> is selected as the paper type. (See page 25)

•<FAST> is only available when <PLAIN> is selected as the paper type. (See page 25)

X

3 Press [Set].

NOTE

• When using <FAST>, if the quality is different from that expected, select <NORMAL> or
<FINE(PHOTO)> and try copying again.

• To cancel, press [Stop/Reset].

Chapter 4 Copying 27

X Adjusting Exposure (Density)

Exposure (density) is the degree of difference between light and dark. Increasing the exposure
setting further blackens dark areas and whitens bright areas. Whereas decreasing the exposure
setting reduces the difference between bright and dark areas. You can adjust the exposure between
nine gradations.

Follow this procedure:

1 Press [Menu] three times until <3.DENSITY> appears.

3.DENS ITY

-LT DK+

2 Use [W] or [X] to select the exposure.

• Pressing [W] decreases the density, and pressing [X] increases the density.

3 Press [Set].

NOTE

• To cancel, press [Stop/Reset].

X Reducing Or Enlarging A Copy

You can reduce or enlarge copies using three different methods:

1 Preset copy ratios You can select one of the preset ratios to reduce or enlarge copies.
2 Custom copy ratios You can specify the copy ratio in percentage to reduce or enlarge copies.
3 Automatic ratios The machine automatically reduces or enlarges the image to fit the paper

size.

The following sections describe how to use these methods.

Using Preset Copy Ratios

Preset copy ratios are convenient when changing between standard paper sizes, for example,
reducing A4 to letter size, or enlarging 4" × 6" to letter size.

Follow this procedure:

1 Press [Menu] once until <1.ENLARGE/REDUCE> appears.

1.ENLA RGE/REDUCE

W

PRESET RAT IO

2 Use [W] or [X] to select <PRESET RATIO>.

1.ENLA RGE/REDUCE

W

PRESET RAT IO

3 Press [Set].

Ex:

PRESET RAT IO

- 100% +

28 Copying Chapter 4

X

X

4 Use [W] or [X] to select the copy ratio.

– <25% MIN.>: Reduces the document to the 25% when copying.
– <95% A4→LTR>: Reduces an A4-size document to letter size when copying.
– <100%>: Does not change the document size when copying.
– <170% 5"
– <212% 4"
– <400% MAX.>: Enlarges the document to the 400% when copying.

×7"→LTR>: Enlarges a 5" × 7" document to letter size when copying.
×6"→LTR>: Enlarges a 4" × 6" document to letter size when copying.

5 Press [Set].

Using Custom Copy Ratios

In addition to making reduction and enlargement decisions using preset copy ratios, you can make
reduction and enlargement decisions in custom 1% increments.

Follow this procedure:

1 Press [Menu] once until <1.ENLARGE/REDUCE> appears.

1.ENLA RGE/REDUCE

W

PRESET RAT IO

2 Use [W] or [X] to select <ZOOM>.

1.ENLA RGE/REDUCE

W

ZOOM

X

X

3 Press [Set].

Ex:

ZOOM 2 5-400%

- 100% +

4 Use [W] or [X] to select a copy ratio between 25% and 400%.

• Pressing [W] decreases the copy ratio, and pressing [X] increases the ratio.

• Press and hold down the [W] or [X] to quickly advance through the ratios.

5 Press [Set].

Chapter 4 Copying 29

Copying An Image To Fit The Page

If the document to be copied is larger or smaller than the specified paper size, you can automatically
reduce or enlarge the image to fit the size of the paper you are printing on.

NOTE

• Some document sizes may not be correctly detected.

Follow this procedure:

1 Press [Menu] once until <1.ENLARGE/REDUCE> appears.

1.ENLA RGE/REDUCE

W

PRESET RAT IO X

2 Use [W] or [X] to select <FIT-TO-PAGE>.

1.ENLA RGE/REDUCE

W

FIT-TO-PAGE X

3 Press [Set].

X Advanced Copy Features

The following advanced copy features are available:

2 on 1 copying Reduces two document pages to fit onto one page.
Borderless copying Copies color images so that they fill the entire page without

borders.

Repeating an image on a page Copies an image multiple times onto a single page.
Creating a mirror image Makes a mirror copy of a document, for example, when

copying onto T-shirt transfers.

Shrinking an image to fit the page Automatically reduces the image to fit the paper size.

The following sections describe how to use these features.

30 Copying Chapter 4

Copying Two Pages To Fit Onto A Single Page

This feature enables you to copy two documents onto a single sheet of paper, by reducing and
rotating each image 90 degrees.

NOTE

• If <MEMORY FULL> appears on the LCD when copying, set the image quality to <NORMAL> and try
copying again. (See page 27)

• You can use this feature only when the paper size is set to <LTR> or <A4>. (See page 25)

Follow this procedure:

1 Load the first document on the platen glass.

2 Press [COPY].

3 Use [W] or [X] to select the number of copies (max. 99 copies).

NOTE

• For the number of sheets of paper you can load at a time in the multi-purpose tray, see page 15.

4 Adjust the settings for your document as necessary.

NOTE

• To select the paper size and type, see page 25.

• To select the image quality, see page 27.

• To select the scanning exposure, see page 28.

• You cannot select the copy ratio.

5 Press [Menu] repeatedly until <5.SPECIAL COPY> appears.

5.SPEC IAL CO PY

W

2 on 1 X

6 Press [Set].

Ex:

62% LT R NOR MAL

2 on 1

Chapter 4 Copying 31

0 1

• If a paper size setting other than <LTR> or <A4> is selected, the LCD displays the following
message.

Ex:

SIZE : < *LTR >

TYPE : *PLAIN

•Use [W] or [X] to select either <LTR> or <A4>, then press [Set].

•Use [W] or [X] to select the paper type, then press [Set].

7 Press [Color] for color copying, or [Black] for black & white copying.

SCANNI NG

0 1

8 Load the second document on the platen glass.

NEXT P AGE :START

END SCANNI NG:SET

• If you have only one document to scan, press [Set].

9 Press [Color] for color copying, or [Black] for black & white copying.

• Press the same key you pressed in step 7.

IMPORTANT

• If you do not press the same key you pressed in step 7, the machine does not start copying.

NOTE

• To cancel copying, press [Stop/Reset].

• To continue to copy two pages on a single page, repeat steps 7 to 9.

Borderless Copying

This feature enables you to copy color images so that they fill the entire page without borders.

NOTE

• You can use this feature only when the paper type is set to <GLOSSY>, <HIGH RES.>, <PHOTO PRO>,
<PHOTO PLUS>, or <OTHER>. For details on setting the paper type, see page 25.

• You can only copy in color with this feature.

• The copied image may need to be enlarged to fit onto the selected paper size when making borderless copies.
Some cropping may occur.

• When borderless copying is selected, the LCD will display the setting with the symbol “+,” such as <95%+>,
<100%+>, etc.

32 Copying Chapter 4

Follow this procedure:

1 Load the document on the platen glass.

2 Press [COPY].

3 Use [W] or [X] to select the number of copies (max. 99 copies).

NOTE

• For the number of sheets of paper you can load at a time in the multi-purpose tray, see page 15.

4 Adjust the settings for your document as necessary.

NOTE

• To select the paper size and type, see page 25.

• The scanning resolution is fixed to <FINE(PHOTO)>. You cannot change this setting.

• To select the scanning exposure, see page 28.

• To select the copy ratio, see page 28.

5 Press [Menu] repeatedly until <5.SPECIAL COPY> appears.

5.SPEC IAL CO PY

W

2 on 1 X

6 Use [W] or [X] to select <BORDERLESS COPY>.

5.SPEC IAL CO PY

W

BORDERLESS COPY X

7 Press [Set].

100%+ L TR FI NE

BORDER LESS C OPY

• If a paper type setting is selected that cannot be used in borderless copying, the LCD displays
the following message.

Ex:

SIZE : < *LTR >

TYPE : *PHO TO PRO

• Press [Set] to confirm the paper size.

•Use [W] or [X] to select <GLOSSY>, <HIGH RES.>, <PHOTO PRO>, <PHOTO PLUS>, or
<OTHER> as the paper type, then press [Set].

0 1

8 Press [Color].

NOTE

• Pressing [Black] does not start copying.

• You can select the amount of image that extends off the paper. (See page 42)

Chapter 4 Copying 33

Repeating An Image On A Page

This feature enables you to copy an image multiple times onto a single page. You can set the
machine to automatically select the number of times it repeats the image, or you can specify the
number.

IMPORTANT

• When manually setting the number of times to copy the image, you must set the paper size before
copying. (See page 25)

• When manually setting the number of times to copy the image, your original image must be no larger
than one of the divisions. For example, if you want to make four repeats of your image, the document
must be no larger than one quarter of the paper size you are copying on to.

Follow this procedure:

1 Load the document on the platen glass.

2 Press [COPY].

3 Use [W] or [X] to select the number of copies (max. 99 copies).

NOTE

• For the number of sheets of paper you can load at a time in the multi-purpose tray, see page 15.

4 Adjust the settings for your document as necessary.

NOTE

• To select the paper size and type, see page 25.

• To select the image quality, see page 27.

• To select the scanning exposure, see page 28.

• To select the copy ratio, see page 28.

• You cannot select <FIT-TO-PAGE> as the copy ratio.

5 Press [Menu] repeatedly until <5.SPECIAL COPY> appears.

5.SPEC IAL CO PY

W

2 on 1 X

6 Use [W] or [X] to select <IMAGE REPEAT>.

5.SPEC IAL CO PY

W

IMAGE R EPEAT X

7 Press [Set].

IMAGE R EPEAT

W AUTO X

34 Copying Chapter 4

8 Use [W] or [X] to select <AUTO> or <MANUAL>.

z If you select <AUTO>:

1. Press [Set].

Ex:

100% LTR NORMAL

REPEAT AUTO

2. Go to step 9.

z If you select <MANUAL>:

1. Decide the number of times you want to copy the image.

• You can select a maximum of four vertical repeats and four horizontal repeats.

IMPORTANT

• Your original image must be no larger than one of the divisions. For example, if
you want to make four repeats of your image, the document must be no larger than
one quarter of the paper size you are copying on to.

0 1

22 repeats 33 repeats

Document

2. Press [Set].

Ex:

VERTIC AL < 2 >

HORIZO NTAL 2

3. Use [W] or [X] to select the number of vertical repetitions (max. 4).

4. Press [Set].

Ex:

VERTIC AL 2

HORIZO NTAL < 2 >

5. Use [W] or [X] to select the number of horizontal repetitions (max. 4).

6. Press [Set].

7. Go to step 9.

Printing result

Document

Printing result

9 Press [Color] for color copying, or [Black] for black & white copying.

NOTE

• To cancel copying, press [Stop/Reset].

• Press [Stop/Reset] to return the machine to standby mode.

Chapter 4 Copying 35

Creating A Mirror Image

This feature enables you to make a mirror copy of a document. Use this feature when copying onto
T-shirt transfers so that the image is oriented correctly when ironed onto fabric.

NOTE

• Use T-shirt transfers when the image will be ironed onto T-shirts. (See page 15)

Follow this procedure:

1 Load the document on the platen glass.

2 Press [COPY].

3 Use [W] or [X] to select the number of copies (max. 99 copies).

NOTE

• For the number of sheets of paper you can load at a time in the multi-purpose tray, see page 15.

4 Adjust the settings for your document as necessary.

NOTE

• To select the paper size and type, see page 25.

• To select the image quality, see page 27.

• To select the scanning exposure, see page 28.

• To select the copy ratio, see page 28.

5 Press [Menu] repeatedly until <5.SPECIAL COPY> appears.

5.SPEC IAL CO PY

W

2 on 1 X

6 Use [W] or [X] to select <MIRROR IMAGE>.

5.SPEC IAL CO PY

W

MIRROR IMA GE X

7 Press [Set].

Ex:

100% LTR NORMAL

MIRROR

0 1

8 Press [Color] for color copying, or [Black] for black & white copying.

NOTE

• To cancel copying, press [Stop/Reset].

36 Copying Chapter 4

Shrinking An image To Fit The Page

If the image to be copied is larger than the paper, this feature will automatically reduce the image
to fit the paper size.

Same size paper

Follow this procedure:

1 Load the document on the platen glass.

2 Press [COPY].

3 Use [W] or [X] to select the number of copies (max. 99 copies).

NOTE

• For the number of sheets of paper you can load at a time in the multi-purpose tray, see page 15.

4 Adjust the settings for your document as necessary.

NOTE

• To select the paper size and type, see page 25.

• To select the image quality, see page 27.

• To select the scanning exposure, see page 28.

5 Press [Menu] repeatedly until <5.SPECIAL COPY> appears.

5.SPEC IAL CO PY

W

2 on 1

X

6 Use [W] or [X] to select <ENTIRE IMAGE>.

5.SPEC IAL CO PY

W

ENTIRE IMA GE

X

7 Press [Set].

Ex: 90% LTR NORMAL

ENTIRE IMA GE

0 1

8 Press [Color] for color copying, or [Black] for black & white copying.

NOTE

• To cancel copying, press [Stop/Reset].

• For some documents, part of the document may not be copied.

Chapter 4 Copying 37

Chapter

Photo Printing From

5

There are several ways you can print photos directly from a memory card, without using a
computer. In particular, if you use a Photo Index Sheet, you can easily specify photographs and set
printing options.

A Memory Card (MP370)

Step 1

Make sure the machine is turned ON.

Step 2

Load paper into the multi-purpose tray. (See page 22)

Step 3

Insert a memory card. (See page 40)

Step 4

Select the printing method. Three main methods are:

• Printing by using the Photo Index Sheet (See page 45)

• Printing all images (See page 49)

• Printing an index* (See page 52)

* For the operation flow, see page 51.

38 Photo Printing From A Memory Card (MP370) Chapter 5

X Compatible Memory Cards

The following cards are compatible with the machine. They are inserted into the card slots as
described below:

Left card slot Right card slot

MEMORY STICK MultiMedia Card

SmartMedia SD Secure Digital

CAUTION

• When using an xD-Picture Card, make sure to insert the xD-Picture Card into a Compact Flash card
adapter (must be purchased separately) before inserting it into the card slot of the machine.

IMPORTANT

• You cannot use SmartMedia that has less than 2 MB of memory.

• Some digital cameras are not compatible with 64 MB and 128 MB memory cards. Image data on
memory cards that are incompatible with the camera may be unreadable or the image data may
become damaged.

• Use the memory card formatted with a digital camera. Formatting a memory card erases all image
data on the card. If the memory card to be formatted contains necessary image data, copy it to your
computer beforehand. The memory card may not be usable with the machine if formatted with a
computer.

• For information on memory cards compatible with your digital camera, see the manual supplied with
your digital camera.

To use your computer to read or write data on a memory card, see Software Guide, located on

•

PC

your Setup CD-ROM.

If you have copied image data from a memory card to your computer and then edited the images,

•

PC

be sure to print the images from your computer. Copying edited image data back onto a memory card
and then printing the images from your machine will degrade the print quality.

memory card

CompactFlash

Type I/II

Microdrive memory card

xD-Picture Card

NOTE

• Direct printing from an MP370 requires that images be saved onto the memory card using a JPEG (DCF/
CIFF/Exif 2.2 or earlier/JFIF) format. RAW files are not compatible with direct printing on the MP370.

Chapter 5 Photo Printing From A Memory Card (MP370) 39

X Inserting/Removing A Memory Card

Inserting A Memory Card

There are two ways of inserting a memory card depending on the type of memory card: one is to
insert a memory card directly into the card slot, and the other one is to insert a memory card through
a Compact Flash card adapter (must be purchased separately).

CAUTION

• When using an xD-Picture Card, make sure to insert the
card into a Compact Flash card adapter (must be
purchased separately) before inserting it into the card
slot of the machine.

Follow this procedure:

1 Make sure the machine is turned ON.

2 Open the card slot cover on the lower right of the machine.

3 Insert the memory card or the Compact Flash card adapter containing the

memory card into the appropriate card slot.

CAUTION

• Do not force a memory card into a Compact Flash card adapter while the adapter is in the
card slot. For more information, see the manual supplied with your Compact Flash card
adapter.

PC

If you are using an SD Secure Digital memory card, depending on how you insert it,

•
the write protect lock occasionally may lock, and you will not be able to write from a
computer. If this occurs, release the SD Secure Digital memory card lock, and while being
cautious not to engage the write protect lock, then insert the memory card.

Left card slot

MEMORY

STICK

SmartMedia

SD Secure Digital

memory card

MultiMedia Card

Right card slot

xD-Picture Card

(inserted into a Compact Flash card adapter)

CompactFlash

Microdrive

memory card

Type I/II

IMPORTANT

• When inserting the memory card or the Compact Flash card adapter containing the
memory card into the card slot, insert it with its front side (labeled side) facing outside.

40 Photo Printing From A Memory Card (MP370) Chapter 5

NOTE

• If the memory card cannot be read, check that:
– the memory card or Compact Flash card adapter containing the memory card is inserted all the way

into the card slot.
– you are using a compatible memory card.
– your memory card contains image data.

Removing A Memory Card

Follow this procedure:

CAUTION

• If an error occurs during printing from the memory card (e.g. paper runs out), do not remove the
memory card or Compact Flash card adapter containing a memory card as this may damage the data
on the memory card.

• While the Access lamp is lit or flashing, do not remove the memory card or the Compact Flash card
adapter containing a memory card as this may damage the data on the memory card.

1

Press [ON/OFF] to turn OFF the machine.

PC

• If you have been writing to a memory card in Windows 2000, wait at least 10 seconds
before turning OFF the machine.

2 Remove the memory card from the card

slot.

• To remove the xD-Picture Card (Compact Flash
card adapter), Microdrive memory card, or
CompactFlash, first press the button at the
bottom of the card slot.
For the MEMORY STICK, MultiMedia Card,
SmartMedia, or SD Secure Digital memory card,
remove the card without pressing the button.

Ex: Compact Flash card

A

adapter, Microdrive
memory card, or
CompactFlash

Chapter 5 Photo Printing From A Memory Card (MP370) 41

X Convenient Printing Functions

You can select print setting options, such as printing photographs without borders and printing
blues and greens in landscape photographs brighter.

Setting Borderless Printing

This feature enables you to print colored images so that they fill the entire page without borders.

Without borders With borders

z To enable/disable borderless printing:

1. Press [PHOTO PRINT].

2. Press [Menu] once until <1.PHOTO PRINT MODE> appears.

3. Use [W] or [X] to select the printing method, and then press [Set].

4. Use [W] or [X] to select the paper size, and then press [Set].

5. Use [W] or [X] to select the paper type, and then press [Set].

•<BORDERLESS PRINT> is displayed on the LCD.

Ex:

4.BORDE RL ESS PRINT

W

OFF

X

NOTE

• The menu number may differ, depending on the photo print settings.

6. Use [W] or [X] to enable or disable borderless printing.

– OFF: Disables borderless printing.
– ON: Enables borderless printing.

NOTE

• With the borderless printing function, the document to be printed is enlarged so that it slightly
extends off the paper. The amount of image that extends off the paper (extension amount) can
be adjusted.

• This cannot be used for index printing, or when <PLAIN PAPER> is selected for the paper
type.

z To adjust the amount of image that extends off the paper (extension amount):

1. Press [Additional Functions].

2. Use [W] or [X] to select <4.EXTENSION AMOUNT>.

USER D ATA

4.EXTENSION AMOUNT

42 Photo Printing From A Memory Card (MP370) Chapter 5

3. Press [Set].

Ex:

EXTENS ION AM OUNT

SMALL

4. Use [W] or [X] to select the extension amount.

–<SMALL> : Reduces the amount of image that extends off the paper.
–<LARGE> : Enlarges the amount of image that extends off the paper.

5. Press [Set].

6. Press [Stop/Reset] to switch the machine to standby mode.

Setting Vivid Photo Printing

Enabling this setting will make photographs appear more vibrant, especially blues and greens. It is
also effective for photographs that were not taken with the correct exposure.

z To enable/disable vivid photo printing:

1. Press [PHOTO PRINT].

2. Press [Menu] once until <1.PHOTO PRINT MODE> appears.

3. Use [W] or [X] to select the printing method, and then press [Set].

4. Use [W] or [X] to select the paper size, and then press [Set].

5. Use [W] or [X] to select the paper type, and then press [Set].

6. Use [W] or [X] to enable or disable borderless printing, and then press [Set].

7. Use [W] or [X] to select date printing or not, and then press [Set].

•<VIVID PHOTO> is displayed on the LCD.

Ex:

6.VIVI D PHOT O

W

NOTE

• The menu number may differ, depending on the photo print settings.

8. Use [W] or [X] to enable or disable vivid photo printing.

– OFF: Disables vivid photo printing.
– ON: Enables vivid photo printing.

NOTE

• Printing will take longer when this setting is enabled.

• This cannot be used when <PLAIN PAPER> is selected for the paper type.

OFF

X

Chapter 5 Photo Printing From A Memory Card (MP370) 43

Setting Date Printing

Enabling this setting will print the date, recorded by the digital camera, below each thumbnail on
an index or on the bottom right of the photograph .

z To enable/disable date printing:

1. Press [PHOTO PRINT].

2. Press [Menu] once until <1.PHOTO PRINT MODE> appears.

3. Use [W] or [X] to select the printing method, and then press [Set].

4. Use [W] or [X] to select the paper size, and then press [Set].

5. Use [W] or [X] to select the paper type, and then press [Set].

6. Use [W] or [X] to enable or disable borderless printing, and then press [Set].

• <PRINT DATE> is displayed on the LCD.

Ex:

4.PRIN T DATE

W

OFF

X

NOTE

• The menu number may differ, depending on the photo print settings.

7. Use [W] or [X] to enable or disable date printing.

– OFF: Disables date printing.
– ON: Enables date printing.

NOTE

• Printing will take longer when this setting is enabled.

• You cannot set date printing from the machine for DPOF printing. (See page 59)

44 Photo Printing From A Memory Card (MP370) Chapter 5

X Printing By Using The Photo Index Sheet

With the MP370, you can easily print photographs by filling in the appropriate circles on a Photo
Index Sheet to select print options and photographs you want to print. Simply scanning a Photo
Index Sheet prints the selected photographs according to the selections you have made.

Select the paper size and type.

Select date printing and/or vivid
photo printing as necessary.

* If you select Plain Paper for the

paper type, vivid photo printing
cannot be enabled, even if marked.

Mark this to print all
photographs, one copy each.

* When you mark this, even if you

mark the number of copies you
want to print for each photograph,
those marks will be disregarded,
and one copy each of all
photographs will be printed.

Select the number of copies (fill in
the respective circle under the
photograph you want to print).

Follow the procedure as
described.

Mark this to print same Photo
Index Sheet again.

* If you mark this, all other marked

settings will be disregarded.

Follow this procedure:

1 Turn ON the machine, and load letter- or A4-size paper in the

multi-purpose tray.

• Use completely white plain paper when printing a Photo Index Sheet.

NOTE

• For details on paper, see page 15.

• For details on how to load paper, see page 22.

2 Insert the memory card into the card slot. (See page 40)

3 Press [Photo Index Sheet].

[PHOTO IND EX SHEET]

< PRINT > SCAN

Chapter 5 Photo Printing From A Memory Card (MP370) 45

4 Use [W] or [X] to select <PRINT>.

[PHOTO IND EX SHEET]

< PRINT > SCAN

5 Press [Set].

z If 30 or fewer images are stored on the memory card:

1. The Photo Index Sheet is printed.

2. Go to step 8.

z If 31 or more images are stored on the memory card:

SHEET ( LTR o r A4)

W

1. Go to step 6.

ALL PAGES

X

6 Use [W] or [X] to select the range of photographs to print on the Photo

Index Sheet.

–<ALL PAGES>: Prints all image data stored on the memory card.
–<LAST IMAGE>: Prints image data stored on the memory card in chronological order

beginning from the most recently recorded date.

–<SELECT RANGE>: Prints image data stored on the memory card according to a specified

range of recorded dates.

z If you select <ALL PAGES>:

1. Go to step 7.

z If you select <LAST IMAGE>:

1. Press [Set].

SHEET ( LTR o r A4)

W

LAST 30 IMA GES

2. Use [W] or [X] to select how many recent photographs to print.

–<LAST 30 IMAGES>: Prints the 30 most recently recorded photographs.
–<LAST 60 IMAGES>: Prints the 60 most recently recorded photographs.
–<LAST 90 IMAGES>: Prints the 90 most recently recorded photographs.
–<LAST 120 IMAGES>: Prints the 120 most recently recorded photographs.
–<MOST RECENT DATE>: Prints the photographs with the most recent recorded date.

3. Go to step 7.

X

z If you select <SELECT RANGE>:

1. Press [Set].

Ex:

DATE: F rom

06/02/2003 X

46 Photo Printing From A Memory Card (MP370) Chapter 5

2. Use [W] or [X] to select the first recorded date of photographs you want to print.

Ex:

DATE: F rom

W

06/02/2003 X

3. Press [Set].

Ex:

DATE: T o

W

06/02/2003 X

4. Use [W] or [X] to select the last recorded date of photographs you want to print.

Ex:

DATE: T o

W

06/08/2003 X

5. Go to step 7.

7 Press [Set].

Ex:

SHEET ( LTR o r A4)

PRINTI NG P.001/002

• The machine prints the Photo Index Sheets.

NOTE

• If more than 30 photographs are to be printed, the machine prints them on more than one Photo
Index Sheet.

8 Fill in the appropriate circles ( ) with a dark pencil or a black ink pen

to select the photographs to print and print settings.

Good example Bad example

Check mark

Line only Light

IMPORTANT

• Be sure to fill a circle for every setting item (except options).

• If there is more than one Photo Index Sheet, fill all the sheets.

• If the filled circles on the Photo Index Sheet are not dark enough, the machine may not
read the settings.

9 Load the paper selected on the Photo Index Sheet in the multi-purpose

tray.

NOTE

• When printing image data using a Photo Index Sheet, you can select 4" × 6", 5" × 7",

8.5" × 11", or A4 for the paper size.

Chapter 5 Photo Printing From A Memory Card (MP370) 47

10 Move the paper thickness lever to the

left .

1

11 Load the Photo Index Sheet on the platen

glass.

• When loading the Photo Index Sheet, place the front
side down, and align the upper left corner of the
sheet with the alignment mark on the lower right
corner of the platen glass.

CAUTION

• Be sure to load the Photo Index Sheet in the correct orientation on the platen glass.

12 Press [Photo Index Sheet].

13 Use [W] or [X] to select <SCAN>.

A

[PHOTO IND EX SHEET]

PRINT < SCAN >

14 Press [Set].

• The machine reads the Photo Index Sheet, and prints photographs according to
the settings.

IMPORTANT

• If the LCD displays <SCANNING ERROR>, press [Set] and ensure that a circle is filled for
each setting item.

• If the filled circles on the Photo Index Sheet are not dark enough, the machine may not
read the settings.

• Do not remove the memory card while the machine is printing.

• If the platen glass is soiled, the machine may not read the settings.

NOTE

• To cancel printing, press [Stop/Reset].

• To continue to print photographs using the subsequent Photo Index Sheets, repeat steps 8 to 14.

48 Photo Printing From A Memory Card (MP370) Chapter 5

X Printing All Images

This printing method creates individual prints of all photographs stored on a memory card.

Follow this procedure:

1 Turn ON the machine, and load the correct paper in the multi-purpose tray.

NOTE

• For details on paper, see page 15.

• For details on how to load paper, see page 22.

2 Insert the memory card into the card slot. (See page 40)

3 Press [PHOTO PRINT].

4 Press [Menu] once until <1.PHOTO PRINT MODE> appears.

1.PHOT O PRIN T MODE

W

*INDEX

X

5 Use [W] or [X] to select <ALL IMAGES>.

Ex:

1.PHOT O PRIN T MODE

W

ALL IMAGES

X

6 Press [Set].

Ex:

2.SELE CT PAPER S IZE

W

*LTR

X

7 Use [W] or [X] to select the paper size.

–<LTR>: Letter size
–<4"×6">: Card size

×7">: Card size

–<5"
–<A4>: A4 size

8 Press [Set].

Ex:

3.SELE CT PAPER T YPE

W

*PHOTO PAP ER PRO

Chapter 5 Photo Printing From A Memory Card (MP370) 49

X

9 Use [W] or [X] to select the paper type.

–<PHOTO PAPER PRO>: Suitable for photo paper pro.
–<PLAIN PAPER>: Suitable for plain paper.
–<HIGH RES. PAPER>: Suitable for high resolution paper.
–<PHOTO PAPER PLUS>: Suitable for photo paper plus glossy.
–<GLOSSY>: Suitable for glossy photo paper and high gloss photo film.
–<OTHER PHOTO PAPER>: Suitable when using photo paper other than that described above

(such as matte photo paper), or if you do not know the paper
type.

NOTE

• In order to obtain optimal quality print results, when printing photographs, use
Canon-recommended Photo Paper Pro or Photo Paper Plus.

• If you selected <4"
<PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.

×6"> or <5"×7"> in step 7, you can only select <PHOTO PAPER PRO>,

10 Press [Set].

11 Select whether to enable borderless printing or not. (See page 42)

NOTE

• If you selected <PLAIN PAPER> in step 9, you cannot enable borderless printing.

• You can select the amount of image that extends off the paper. (See page 42)

12 Press [Set].

13 Select whether to enable date printing or not. (See page 44)

14 Press [Set].

15 Select whether to enable vivid photo printing or not. (See page 43)

NOTE

• If you selected <PLAIN PAPER> in step 9, you cannot enable vivid photo printing.

16 Press [Set].

Ex:

[ALL I MAGES]

PRO LTR

17 Press [Color].

NOTE

• To cancel printing, press [Stop/Reset].

• Pressing [Black] does not start printing.

• The image printed is enlarged or reduced automatically according to the paper size printed onto.
Depending on the paper size you are printing onto, image cropping may occur, with or without
using the borderless printing feature.

• If <PRINT MORE THAN 100> is displayed on the LCD, press [W] to start printing, or [X] to
cancel printing.

50 Photo Printing From A Memory Card (MP370) Chapter 5

X Index Printing

With the MP370, you can print an index to check all the image data on the memory card, and select
the settings for individual images and print them according to your preference. The operation flow
is as follows:

Print an index to see thumbnails of all the images on the
memory card.

Index printing assigns image numbers to and prints
thumbnails of the image data stored on a memory card.
(See page 52)

Select a printing method.

Single image

Prints a specified single
image stored on a memory
card. (See page 54)

Select the image number.

Range of images

Prints a specified range of
images stored on a memory
card. (See page 56)

Select the range of image
numbers or date.

DPOF

Prints images according
to the Digital Print
Order Format (DPOF)
settings stored on your
digital camera.
(See page 59)

Select the number of copies.

Select the paper size.

Select the paper type.

Select whether to use borderless printing.

Select whether to use date printing.

Select whether to use vivid photo printing.

Start printing.

Chapter 5 Photo Printing From A Memory Card (MP370) 51

NOTE

• You may not be able to print photographs if the file size is too large (4800 x 3600 dpi or more). Try printing
the photograph from your computer

• For details on vivid photo printing, see page 43.

• Borderless and vivid photo printing are disabled when <PLAIN PAPER> is selected for the paper type.

• You cannot set date printing from the machine for DPOF printing. (

. (See page 69)

See

page 59)

Printing An Index

This printing method prints thumbnails of the photographs on a memory card. An index is useful
to see small versions of all photographs on a memory card without having to print each photograph
individually. When you print an index, an image number is assigned to each thumbnail. You will
need to use these image numbers to select the photographs you want to print in a larger format.

Image Number

Follow this procedure:

1 Turn ON the machine, and load the correct paper in the multi-purpose tray.

NOTE

• For details on paper, see page 15.

• For details on how to load paper, see page 22.

2 Insert the memory card. (See page 40)

3 Press [PHOTO PRINT].

4 Press [Menu] once until <1.PHOTO PRINT MODE> appears.

1.PHOT O PRIN T MODE

W

*INDEX

X

5 Use [W] or [X] to select <INDEX>.

1.PHOT O PRIN T MODE

W

*INDEX

X

6 Press [Set].

Ex:

2.SELE CT PAPER S IZE

W

*LTR

52 Photo Printing From A Memory Card (MP370) Chapter 5

X

7 Use [W] or [X] to select the paper size.

–<LTR>: Letter size

×6">: Card size

–<4"
–<5"×7">: Card size
–<A4>: A4 size

8 Press [Set].

Ex:

3.SELE CT PAPER T YPE

W

*PHOTO PAP ER PRO

X

9 Use [W] or [X] to select the paper type.

–<PHOTO PAPER PRO>: Suitable for photo paper pro.
–<PLAIN PAPER>: Suitable for plain paper.
–<HIGH RES. PAPER>: Suitable for high resolution paper.
–<PHOTO PAPER PLUS>: Suitable for photo paper plus glossy.
–<GLOSSY>: Suitable for glossy photo paper and high gloss photo film.
–<OTHER PHOTO PAPER>: Suitable when using photo paper other than that described

above (such as matte photo paper), or if you do not know the
paper type.

NOTE

• In order to obtain optimal quality print results, when printing photographs, use
Canon-recommended Photo Paper Pro or Photo Paper Plus.

• If you selected <4"
<PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.

×6"> or <5"×7"> in step 7, you can only select <PHOTO PAPER PRO>,

10 Press [Set].

11 Select whether to enable date printing or not. (See page 44)

12 Press [Set].

13 Select whether to enable vivid photo printing or not. (See page 43)

NOTE

• If you selected <PLAIN PAPER> in step 9, you cannot enable vivid photo printing.

14 Press [Set].

Ex:

[INDEX ] 13

PRO LTR

15 Press [Color].

NOTE

• To cancel printing, press [Stop/Reset].

• You can only print one index at a time.

• The image number assigned to each thumbnail on the index is different from the ID numbers
assigned by the digital camera.

• If “?” is printed instead of thumbnails, see page 97.

• Pressing [Black] does not start printing.

Chapter 5 Photo Printing From A Memory Card (MP370) 53

Printing A Single Image

This printing method prints a specified single photograph from a memory card. In order to select
the photograph you want to print, you will need to print the index and note the image number
assigned to the photograph. To print an index, see page 52.

Follow this procedure:

1 Turn ON the machine, and load the correct paper in the multi-purpose tray.

NOTE

• For details on paper, see page 15.

• For details on how to load paper, see page 22.

2 Insert the memory card. (See page 40)

3 Press [PHOTO PRINT].

4 Press [Menu] once until <1.PHOTO PRINT MODE> appears.

1.PHOT O PRIN T MODE

W

*INDEX

5 Use [W] or [X] to select <SINGLE IMAGE>.

1.PHOT O PRIN T MODE

W

SINGLE IMA GE

6 Press [Set].

Ex:

2.FILE NO:

W

001

X

X

X

7 Use [W] or [X] to select the image number.

• Press and hold down [W] or [X] to quickly advance through the image numbers.

• To find the image number, you will need to print the index beforehand. (See page 52)

8 Press [Set].

Ex:

3.NUMB ER OF PRIN TS

W

1COPIES

X

9 Use [W] or [X] to select the number of copies of the photograph you want

to print (max. 99 copies).

NOTE

• For the number of sheets of paper you can load at a time in the multi-purpose tray, page 15.

10 Press [Set].

Ex:

4.SELE CT PAPER S IZE

W

*LTR

54 Photo Printing From A Memory Card (MP370) Chapter 5

X

11 Use [W] or [X] to select the paper size.

–<LTR>: Letter size

×6">: Card size

–<4"
–<5"×7">: Card size
–<A4>: A4 size

12 Press [Set].

Ex:

5.SELE CT PAPER T YPE

W

*PHOTO PAP ER PRO

X

13 Use [W] or [X] to select the paper type.

–<PHOTO PAPER PRO>: Suitable for photo paper pro.
–<PLAIN PAPER>: Suitable for plain paper.
–<HIGH RES. PAPER>: Suitable for high resolution paper.
–<PHOTO PAPER PLUS>: Suitable for photo paper plus glossy.
–<GLOSSY>: Suitable for glossy photo paper and high gloss photo film.
–<OTHER PHOTO PAPER>: Suitable when using photo paper other than that described

above (such as matte photo paper), or if you do not know the
paper type.

NOTE

• In order to obtain optimal quality print results, when printing photographs, use
Canon-recommended Photo Paper Pro or Photo Paper Plus.

• If you selected <4"
<PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.

×6"> or <5"×7"> in step 11, you can only select <PHOTO PAPER PRO>,

14 Press [Set].

15 Select whether to enable borderless printing or not. (See page 42)

NOTE

• If you selected <PLAIN PAPER> in step 13, you cannot enable borderless printing.

• You can select the amount of image that extends off the paper. (See page 42)

16 Press [Set].

17 Select whether to enable date printing or not. (See page 44)

18 Press [Set].

19 Select whether to enable vivid photo printing or not. (See page 43)

NOTE

• If you selected <PLAIN PAPER> in step 13, you cannot enable vivid photo printing.

20 Press [Set].

•Use [W] or [X] to view your settings on the LCD.

Ex:

[SINGL E IMAG E]

PRO LTR

X

Chapter 5 Photo Printing From A Memory Card (MP370) 55

[SINGL E IMAG E]

W

NO.001 01

21 Press [Color].

NOTE

• To cancel printing, press [Stop/Reset].

• The image printed is enlarged or reduced automatically according to the paper size printed onto.
Depending on the paper size you are printing onto, image cropping may occur, with or without
using the borderless printing feature.

• Pressing [Black] does not start printing.

Printing A Range Of Images

This printing method prints a range of photographs in sequence on a memory card. In order to select
the photographs to print, first print the index and note the image numbers assigned to them. You
can also print a range of images according to the recorded dates of photographs you select. To print
an index, see page 52.

Follow this procedure:

1 Turn ON the machine, and load the correct paper in the multi-purpose tray.

NOTE

• For details on paper, see page 15.

• For details on how to load paper, see page 22.

2 Insert the memory card. (See page 40)

3 Press [PHOTO PRINT].

4 Press [Menu] once until <1.PHOTO PRINT MODE> appears.

1.PHOT O PRIN T MODE

W

*INDEX

X

5 Use [W] or [X] to select <SELECT RANGE>.

1.PHOT O PRIN T MODE

W

SELECT RAN GE

X

6 Press [Set].

7 Use [W] or [X] to select <IMAGE NUMBER> or <DATE>.

z If you select <IMAGE NUMBER>:

1. Press [Set].

Ex:

3.FIRS T IMAG E:

W

2. Use [W] or [X] to select the first image number you want to print.

• Press and hold down [W] or [X] to quickly advance through the image numbers.

• To find the image number, you will need to print the index beforehand. (See page 52)

001

56 Photo Printing From A Memory Card (MP370) Chapter 5

X

3. Press [Set].

Ex:

4.LAST IMA GE:

W

001

X

4. Use [W] or [X] to select the last image number you want to print.

• Press and hold down [W] or [X] to quickly advance through the image numbers.

5. Go to step 8.

z If you select <DATE>:

1. Press [Set].

Ex:

3.DATE : From

W

06/02/2003

2. Use [W] or [X] to select the first recorded date of photographs you want to print.

• Press and hold down [W] or [X] to quickly advance through the dates.

• To find the date, you will need to print the index beforehand. (See page 52)

3. Press [Set].

Ex:

4.DATE : To

W

06/08/2003

4. Use [W] or [X] to select the last recorded date of photographs you want to print.

• Press and hold down [W] or [X] to quickly advance through the dates.

5. Go to step 8.

X

X

8 Press [Set].

Ex:

5.SELE CT PAPER S IZE

W

*LTR

X

9 Use [W] or [X] to select the paper size.

–<LTR>: Letter size

×6">: Card size

–<4"

×7">: Card size

–<5"
–<A4>: A4 size

10 Press [Set].

Ex:

6.SELE CT PAPER T YPE

W

*PHOTO PAP ER PRO

Chapter 5 Photo Printing From A Memory Card (MP370) 57

X

11 Use [W] or [X] to select the paper type.

–<PHOTO PAPER PRO>: Suitable for photo paper pro.
–<PLAIN PAPER>: Suitable for plain paper.
–<HIGH RES. PAPER>: Suitable for high resolution paper.
–<PHOTO PAPER PLUS>: Suitable for photo paper plus glossy.
–<GLOSSY>: Suitable for glossy photo paper and high gloss photo film.
–<OTHER PHOTO PAPER>: Suitable when using photo paper other than that described

above (such as matte photo paper), or if you do not know the
paper type.

NOTE

• In order to obtain optimal quality print results, when printing photographs, use
Canon-recommended Photo Paper Pro or Photo Paper Plus.

• If you selected <4"×6"> or <5"×7"> in step 9, you can only select <PHOTO PAPER PRO>,
<PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.

12 Press [Set].

13 Select whether to enable borderless printing or not. (See page 42)

NOTE

• If you selected <PLAIN PAPER> in step 11, you cannot enable borderless printing.

• You can select the amount of image that extends off the paper. (See page 42)

14 Press [Set].

15 Select whether to enable date printing or not. (See page 44)

16 Press [Set].

17 Select whether to enable vivid photo printing or not. (See page 43)

NOTE

• If you selected <PLAIN PAPER> in step 11, you cannot enable vivid photo printing.

18 Press [Set].

•Use [W] or [X] to view your settings on the LCD.

Ex:

[SELEC T RANG E]

PRO LTR

X

[SELEC T RANG E]

W

NO.001 -010

19 Press [Color].

NOTE

• To cancel printing, press [Stop/Reset].

• The image printed is enlarged or reduced automatically according to the paper size printed onto.
Depending on the paper size you are printing onto, image cropping may occur, with or without
using the borderless printing feature.

• Pressing [Black] does not start printing.

58 Photo Printing From A Memory Card (MP370) Chapter 5

DPOF (Digital Print Order Format) Printing

This printing method prints photographs according to the DPOF settings specified on your digital
camera.

NOTE

• For information on how to set the DPOF functions, see the manual supplied with your digital camera.

The machine supports the following DPOF functions:

• Specified images printing

• Print style (individual photographs, index)

• Date or image number printing on individual photographs, date or image number printing on
index

• Number of copies to be printed

All other DPOF functions (shooting information, trimming, etc.) are not supported.

Follow this procedure:

1 Turn ON the machine, and load the correct paper in the multi-purpose tray.

NOTE

• For details on paper, see page 15.

• For details on how to load paper, see page 22.

2 Insert the memory card. (See page 40)

3 Press [PHOTO PRINT].

• When you insert a memory card registered with DPOF settings, the LCD will automatically
display <DPOF>.

Ex:

[DPOF]

PRO LTR

NOTE

• If you press [Menu] and then [Set] after inserting a memory card, you can set the paper size and
type before printing. When you are finished setting, press [Color] to start DPOF printing.

• With this machine, you can add the following settings to the DPOF settings:
– Paper size
– Paper type
– Borderless printing
– Vivid photo printing

4 Press [Color].

• The machine starts printing according to the DPOF settings.

NOTE

• To cancel printing, press [Stop/Reset].

• Pressing [Black] does not start printing.

Chapter 5 Photo Printing From A Memory Card (MP370) 59

Chapter

Photo Printing Directly
From A Digital Camera

6

Connecting a PictBridge compatible or Canon Bubble Jet Direct compatible digital camera or
digital video camcorder to the MP370 enables you to print captured images directly without using
a computer. When printing directly, use the USB cable supplied with your digital camera.

NOTE

• To photo print directly from a digital camera or a digital video camcorder, use only “PictBridge”- or Canon
“Bubble Jet Direct”-compliant digital cameras. For details on PictBridge, see Direct Printing for
PictBridge-compliant Digital Cameras.

• For connecting and printing directly from a digital camera, operate from the digital camera.

• It is recommended to use the digital camera AC adapter when printing directly from a camera. If you do use
a battery pack (or batteries), ensure that the battery pack (or batteries) is completely charged before printing.
Or use brand-new batteries.

(MP370)

60 Photo Printing Directly From A Digital Camera (MP370) Chapter 6

X Paper Types For A Digital Camera

You can use the following genuine Canon paper:

Digital Camera Setting Paper Type Paper Size

Card #1 Photo Paper Pro 4 in. × 6 in./101.6 mm × 152.4 mm

Card #2 Photo Paper Plus Glossy 4 in. × 6 in./101.6 mm × 152.4 mm

Card #3 Photo Paper Plus Glossy 5 in. × 7 in./127 mm × 177.8 mm

LTR Photo Paper Pro or Photo

Paper Plus Glossy

A4 Photo Paper Pro or Photo

Paper Plus Glossy

IMPORTANT

• When loading the paper in the multi-purpose tray, load it with the glossy side facing up.

Letter

A4

Chapter 6 Photo Printing Directly From A Digital Camera (MP370) 61

X Printing Directly From A Digital Camera

This section describes how to connect a digital camera to the machine and how to print
photographs.

IMPORTANT

• While using the machine, do not disconnect and connect the USB cable.

Follow this procedure:

1 Turn ON the machine, and load the paper in the multi-purpose tray.

NOTE

• For details on paper, see page 15.

• For details on how to load paper, see page 22.

2 Ensure that the digital camera is turned OFF.

3 Connect the digital camera to the

machine with the USB cable that came
with the digital camera.

NOTE

• When connected, the digital camera will
automatically turn ON. If not, turn it ON manually.

4 Display the image you want to print in the replay mode.

• If the camera will not change to the replay mode, refer to your digital camera user’s manual for
instructions on changing the camera to the replay mode.

• When the digital camera is correctly connected, the icon will display on the
LCD of the digital camera and the LCD of the machine will display the following
message.

Ex:

CAMERA DIRECT

COL BLK

5 Press [SET] on the digital camera.

• The print setting menu is displayed on the LCD of the digital camera.

6 Select [Style] and specify the paper size, bordered or borderless printing,

and date printing ON or OFF.

7 Specify the number of copies, select [Print], and then press [SET] on the

digital camera.

• The machine starts printing.

62 Photo Printing Directly From A Digital Camera (MP370) Chapter 6

NOTE

• For the operation, print error messages and troubleshooting of the digital camera, refer to your digital camera
user’s manual.

• For print error messages and troubleshooting of the machine, see page 110.

• For the operation, print error messages and troubleshooting of the digital video camcorder, refer to the
manual supplied with your digital video camcorder.

• By operating the digital camera, you can make the following prints:
– By DPOF printing, you can print a specified number of copies of an image, and print an index.
– The images taken with an Exif 2.2 compatible digital camera are adjusted by the Photo Optimizer PRO

function.

– If date printing is selected on the digital camera, the date of photographing will be printed (excluding the

index print).

– Images will be scaled automatically according to the paper size selected on the digital camera.

• Digital camera operation does not support the following functions:
– Print quality setting
– Maintenance

The print head cannot be aligned from the digital camera. Align it from the operation panel of the machine.
(See page 86)

• To disconnect the USB cable connecting the digital camera to the machine, follow the procedure below:

1. Disconnect the USB cable from the machine.

2. Turn OFF the digital camera.

3. Disconnect the USB cable from the digital camera.

• When disconnecting the USB cable, be sure to hold the connector by its sides.

Chapter 6 Photo Printing Directly From A Digital Camera (MP370) 63

Chapter

PC

Becoming Familiar With

7

The Software

X Installing The Software

If you have not already installed the software contained on the Setup CD-ROM supplied with this
machine, please do so now. For instructions, see Set-Up Sheet or Software Guide.

NOTE

• For details on all features of the software, see Software Guide, located on your Setup CD-ROM.

X System Requirements

To successfully install and operate the software, your system must meet the following
requirements:

z CD-ROM drive, or access to one over a network connection
z 256-color or greater SVGA monitor (High Color or above recommended)
z IBM PC/AT or compatible computer
z Microsoft Internet Explorer version 4.01 or later (Service Pack* 2 or later)
z 65 MB or more of available hard disk space (150 MB or more recommended)

–MP Drivers: 50 MB or more
–MP Toolbox: 15 MB or more

64 Becoming Familiar With The Software Chapter 7

z If using the machine with USB 2.0 Hi-Speed:

This machine is equipped with a USB 2.0 Hi-Speed interface. Hi-Speed USB mode greatly
increases data-transfer rates. However, to use this mode, you must connect it to a computer
equipped with a USB 2.0 Hi-Speed interface by using a corresponding USB 2.0 Hi-Speed cable.

Requirements to connect via USB 2.0 Hi-Speed:

Operating System CPU Required RAM

Microsoft Windows 2000
Professional
(Service Pack* 4 or later)

Pentium/Celeron 566 MHz
processor or higher

128 MB or more (256 MB or
more recommended)

Microsoft Windows XP
(Service Pack* 1 or later)

NOTE

• The USB 2.0 Hi-Speed interface must be pre-installed on the computer. The machine may not operate
properly with add-on USB 2.0 Hi-Speed cards.

• As a USB 2.0 Hi-Speed interface is fully compatible with USB Full-Speed (USB1.1-equivalent), you can
use it as a USB Full-Speed (USB1.1-equivalent) interface.

• When installing the software in Windows 2000, you must have Service Pack* 4 or later version installed.
When installing the software in Windows XP, you must have Service Pack* 1 or later version installed.

*Service Pack is a set of modification programs provided by Microsoft Corporation. For how to

acquire Service Pack, contact Microsoft Corporation.

z If using the machine with USB Full-Speed (USB1.1-equivalent):

To use the machine with USB Full-Speed, your computer must meet the following
requirements. Use a USB-IF-approved USB Full-Speed cable not longer than 16 3/8 feet (5
meters).

Requirements to connect via USB Full-Speed port:

Operating System CPU Required RAM

Microsoft Windows 98

Microsoft Windows Me

Microsoft Windows 2000
Professional
(Service Pack* 1 or later)

Pentium/Celeron 233 MHz
processor

64 MB or more (128 MB or
more recommended)

Microsoft Windows XP Pentium/Celeron 300 MHz

processor or higher

NOTE

• When installing the software in Windows 2000, you must have Service Pack* 1 or later version installed.

*Service Pack is a set of modification programs provided by Microsoft Corporation. For how to

acquire Service Pack, contact Microsoft Corporation.

IMPORTANT

• While the machine is printing from or scanning images to the computer, or the computer is in the sleep
mode or standby mode, do not disconnect and connect the USB cable.

Chapter 7 Becoming Familiar With The Software 65

User authority when using Microsoft Windows 2000/XP

When installing the software in Windows 2000, you must log on as Administrator or have
Administrator privileges. When installing the software in Windows XP, you must log on as
Administrator. For details, see Software Guide, located on your Setup CD-ROM.

X Software Components

The following components are installed when you install the software. For the functions of each
type of software, see Software Guide or the manual supplied with each software.

MP Drivers

z Printer driver (See Software Guide, located on your Setup CD-ROM)

Enables you to print from any Windows application that supports printing.

z Scanner driver (ScanGear MP, WIA driver (only for Windows XP)) (See Software Guide,

located on your Setup CD-ROM)

Enables you to scan an image to your computer.

MP Toolbox

Enables you to scan a document to your computer, process and save it.

Utility Software

z Easy-PhotoPrint/Easy-PhotoPrint Plus*
z Easy-WebPrint
z ScanSoft OmniPage SE
z ArcSoft PhotoStudio
z Adobe Acrobat Reader

*U.S.A. only

X Using The MP Toolbox To Scan Images

Double-clicking the [Canon MP Toolbox 4.1] icon on the Windows desktop opens the MP
Toolbox. The MP Toolbox enables you to scan a document or images to your computer, and
process and save it. (See Software Guide, located on your Setup CD-ROM)

For more information on the functions and settings of the MP Toolbox, see page 74.

66 Becoming Familiar With The Software Chapter 7

X Uninstalling, Reinstalling The Software

If you do not need the MP Toolbox or MP Drivers any longer, or if they are not installed correctly,
uninstall them.

When uninstalling the software from Windows 2000, you must log on as Administrator or have
Administrator privileges. When uninstalling the software from Windows XP, you must log on as
Administrator.

IMPORTANT

• When uninstalling the MP Drivers, first uninstall the MP Toolbox. If the MP Drivers are uninstalled
beforehand, [Canon] may remain in [(All) Programs] of the [Start] menu after uninstallation of the
software.

Uninstalling The MP Toolbox

Follow this procedure:

1 Close any open software applications, including the MP Toolbox and virus

checkers.

• Click [×] at the upper-right of the screen to close the MP Toolbox.

2 Click [Start] on the taskbar, point to [(All) Programs], [Canon], and

[MP Toolbox 4.1], then click [Uninstall Toolbox].

3 Follow the instructions on the screen.

• When the Repair or Remove program selection screen is displayed, click the checkbox in
[Remove], then click [Next].

• If a message appears confirming whether to uninstall the application, click [OK]. Your
computer will restart.

• If prompted, restart your computer.

Chapter 7 Becoming Familiar With The Software 67

Uninstalling The MP Drivers

Follow this procedure:

1 Close any open software applications, including virus checkers.

2 Click [Start] on the taskbar, point to [(All) Programs], [Canon], and

[MP Drivers], then click [Uninstall Drivers].

3 In [Please select the device to delete], select the name of this machine

([MP370 Series] or [MP360 Series]), then click [Perform].

4 If prompted, restart your computer.

5 Disconnect the USB cable from the computer and the machine.

• When using Windows 2000, the [Unsafe Removal of Device] screen appears. Click [OK]. The
machine and the computer will not be adversely affected.

Reinstalling

After uninstalling the MP Toolbox and MP Drivers, install the software. (See Software Guide,
located on your Setup CD-ROM)

68 Becoming Familiar With The Software Chapter 7

Chapter

PC

Printing From Your

8

Computer

X Before Printing

Before printing, confirm as follows.

Is The Software (MP Drivers) Installed?

If the software is not yet installed, see Software Guide, located on your Setup CD-ROM.

Is The Machine Specified As [Set as Default Printer]?

You can confirm whether the machine is specified as [Set as Default Printer] by opening the
[Printers] screen in an application software. If the machine is not set as the default printer, do as
follows:

1 Click [Start] on the taskbar, point to [Settings], then click [Printers].

• For Windows XP, click [Start], then click [Printers and Faxes].

2 In the [Printers] screen (for Windows XP, [Printers and Faxes] screen),

click the printer icon of the machine.

3 On the [File] menu, click [Set as Default Printer].

Is The Correct Paper Set In The Multi-purpose Tray?

For details, see Chapter 3.

Chapter 8 Printing From Your Computer 69

X Printing Documents

Installing the MP Drivers enables you to print from application software supporting a print
function. The print procedure varies slightly depending on the application software. The basic print
procedure is explained here. For the actual operation, see the manuals of the application software
to be used for printing.

IMPORTANT

• While the machine is printing from the computer, or the computer is in the sleep mode or standby
mode, do not disconnect and connect the USB cable.

NOTE

• The menu screens and dialog boxes that appear may vary, depending on the application software you are
using.

• The screen shots used in this procedure are from Windows XP.

Follow this procedure:

1 Load paper in the multi-purpose tray. (See page 22)

2 Open the document in the application software, and select the command

to print.

• This in most cases will be [Print] in the [File] menu or toolbar.

3 In the [Print] dialog box, make sure your machine is selected in the

[Printer] box or the drop-down list.

• If not, select your machine from the [Printer] box or the drop-down list .

Example: Microsoft Word

4 Adjust the settings for your document as necessary, then click the print

command .

• This in most cases will be [OK] or [Print].

NOTE

• Be certain to adjust the paper size driver setting for the paper you are using.

• For details on how to change the settings, see Software Guide, located on your Setup CD-ROM.

70 Printing From Your Computer Chapter 8

X Canceling Printing

You can cancel printing either before or after the machine starts printing.

Canceling Before The Machine Starts Printing

Follow this procedure:

1 In the [Print] dialog box, click the button to cancel printing.

• This in most cases will be [Cancel].

Canceling After the Machine Starts Printing

Follow this procedure:

1 Click [Start] on the taskbar, point to [Settings], then click [Printers].

• For Windows XP, click [Start], then click [Printers and Faxes].

2 In the [Printers] screen (for Windows XP, [Printers and Faxes] screen),

double-click the printer icon of the machine.

3 Right-click the print job to be canceled, then click [Cancel].

X Changing Print Settings

Your machine is initially installed with factory-predefined settings, enabling you to print
immediately. You can change these print settings to suit the document you are printing. For details,
see the online Help or Software Guide, located on your Setup CD-ROM.

You can define print settings in two ways:

z Changing print settings with the Print Advisor:

Displays as a wizard that guides you through a series of questions to select the appropriate print
settings for your document.

z Changing print settings manually:

You can manually change individual settings to suit your document.

Chapter 8 Printing From Your Computer 71

Changing Print Settings With The Print Advisor

Follow this procedure:

1 Open the document in the application software, and select the command

to print.

• This in most cases will be [Print] in the [File] menu or toolbar.

2 In the [Print] dialog box, click [Properties].

3 In the [Properties] dialog box, on the

[Main] tab, click [Print Advisor].

4 Follow the instructions on the screen.

Changing Print Settings Manually

Follow this procedure:

1 Open the document in the application software, and select the command

to print.

• This in most cases will be [Print] in the [File] menu or toolbar.

2 In the [Print] dialog box, click [Properties].

3 In the [Properties] dialog box, change the settings on the relevant tab or

screen.

• To restore the original settings after changing them, click [Defaults].

4 Confirm, then click [OK] to apply the changes and close the dialog box.

• The changes are applied to the settings, and the dialog box closes.

• To cancel changing the settings and close the dialog box, click [Cancel].

72 Printing From Your Computer Chapter 8

Chapter

PC

9

Scanning

X About Scanning Images

You can scan images from the machine to a computer, and save them in JPEG, TIFF, or Bitmap
format. And you can process that data by using the supplied application software to create original
images. Furthermore, you can use the supplied OCR (Optical Character Recognition) software to
convert scanned paper documents to text data.

X Before Scanning

Before scanning images, confirm as follows:

z Is the software (MP Drivers and MP Toolbox) installed?

If the software is not yet installed, see Software Guide, located on your Setup CD-ROM.

z Does the document to be scanned meet the requirements for setting on the platen glass?

For details, see page 14.

IMPORTANT

• After turning the machine ON, or after recovering from Power Save mode (see page 88), the image
may not be correctly read by the machine. Wait at least one minute before scanning.

X Scanning Methods

There are three methods of scanning images to your computer:

z Using the MP Toolbox (See page 74)

z Using a TWAIN- or WIA- (Windows XP only) compliant Windows application software

(See page 75)

z Scanning with the operation panel of the machine (See page 76)

This section explains how to scan using these methods.

IMPORTANT

• While the machine is scanning images to the computer, or the computer is in the sleep mode or standby
mode, do not disconnect and connect the USB cable.

Chapter 9 Scanning 73

Scanning Using The MP Toolbox

MP Toolbox contains buttons for scanning documents to your computer and processing and saving
them. For details on using the MP Toolbox, see Software Guide, located on your Setup CD-ROM.

Follow this procedure:

1 Load the document on the platen glass. (See page 14)
2 On the Windows desktop, double-click [Canon MP Toolbox 4.1].

• Or, click [Start] on the taskbar, point to [(All) Programs], [Canon], and [MP Toolbox 4.1], then click
[Toolbox 4.1].

• The MP Toolbox opens.

3 Click the MP Toolbox button to be used.

Save-1 The document is scanned in black & white, and saved.
Save-2 The document is scanned in color, and saved.
File The document is scanned, and stored as a PDF file.
Scan-1 The document is scanned, and displayed in a registered application

software.

Scan-2 The document is scanned, and displayed in a registered application

software.

Mail The document is scanned, and the image is attached to an e-mail using an

e-mail application software.

OCR The document is scanned, and converted to text data by an OCR (Optical

Character Recognition) application software.

Settings When a scanner other than this machine is connected to the computer, this

button will enable you to select which scanner to use. Also, you can
change the correspondence between the MP Toolbox buttons and the
[Black] and [Color] keys.

When the utility software on the Setup CD-ROM are installed, one part will be registered in the
MP Toolbox buttons.

[OCR] button ScanSoft OmniPage SE
[Scan-1] button ArcSoft PhotoStudio

74 Scanning Chapter 9

4 If the settings screen appears, change the settings as necessary.

• For details on the settings of the screens, see Software Guide, located on your Setup CD-ROM.

Ex: Settings screen for [Mail] button

5 Click [Start].

• The document is scanned.

NOTE

• The scanned document will be saved in the following location, depending on your computer environment.
– If the [My Documents] folder contains the [My Pictures] folder, a folder with the scanning date will be

created in the [My Pictures] folder, and your document will be saved in this folder.

– If there is no [My Pictures] folder, a folder with the scanning date will be created in the [My Documents]

folder, and your document will be saved in this folder.

• If you clicked [File], [Scan-1], [Scan-2], [Mail], or [OCR] in step 3, the scanned image will be displayed in
the application after scanning. Send the e-mail message or perform OCR conversion. The scanned image will
not be displayed if you have not installed the applications on the Setup CD-ROM or if you have not set the
[Link scanned images to] setting. (See Software Guide, located on your Setup CD-ROM)

Scanning From An Application Software

You can scan an image from a TWAIN- or WIA- (Windows XP only) compliant application
software and use the image in that application software. This procedure varies depending on the
application software. Only one example is explained here. For the detailed procedure, refer to the
manual of the application software you are using.

1 Load the document on the platen glass. (See page 14)
2 Start the application software to which you will scan the document and select

the command to scan (such as [Import], [Acquire image], etc.).

3 Select the scanner driver.

• With Windows XP, you can use the ScanGear MP or the WIA driver as the scanner driver.
– When using ScanGear MP, select [Canon MP370] or [Canon MP360].
– When using a WIA driver, select [WIA Canon MP370] or [WIA Canon MP360].

Chapter 9 Scanning 75

4 If necessary, in the scanner driver dialog box, preview the scan and make

adjustments. (See Software Guide, located on your Setup CD-ROM)

5 Click [Scan].

• When scanning is complete, the scanned image will appear in the application
software’s display area.

Scanning With The Operation Panel Of The Machine

By pressing [Color] or [Black] on the machine, you can scan documents to your computer.
Pressing [Color] has the same effect as clicking [Save-2] in the MP Toolbox. Pressing [Black] has
the same effect as clicking [Save-1].
You can change the setting for [Save-1] and [Save-2], or assign the same operations as the other
buttons. (See Software Guide, located on your Setup CD-ROM)

Follow this procedure:

1 Load the document on the platen glass. (See page 14)
2 Press [SCAN].

• The machine switches to scan mode.

3 Press [Color] for color scanning, or [Black] for black & white scanning.

• The document is scanned.

NOTE

• Although the MP Toolbox and the MP Toolbox settings dialog box open when [Color] or [Black] is pressed,
the document will be scanned without having to click [Start] in the MP Toolbox.

• The subsequent procedure varies depending on your settings.

• The scanned document will be saved in the following location depending on your computer environment.
– If the [My Documents] folder contains the [My Pictures] folder, a folder with the scanning date will be

created in the [My Pictures] folder, and your document will be saved in this folder.

– If there is no [My Pictures] folder, a folder with the scanning date will be created in the [My Documents]

folder, and your document will be saved in this folder.

76 Scanning Chapter 9

Chapter

10

Maintenance

X Replacing Ink Tanks

Low Ink Warning

When ink is running low, the LCD will display <BLACK INK LOW>, <COLOR INK LOW>, or
<BLACK/COLOR INK LOW> warning you to have a new ink tank ready before the ink runs out.

When copying or photo printing, if the machine stops printing when the warning appears, you can
continue printing by pressing [Set]. However, note that ink may run out (when printing from a
computer, printing does not stop even if this warning message appears).

You can check the current ink level at any time. (See page 81)

NOTE

• If the low ink warning does not display even when ink runs low (see page 81), set <LOW INK WARNING>
to <ON>. (See page 114)

When To Replace An Ink Tank

In general, you will need to replace an ink tank when print quality deteriorates or printouts are
blank. However before replacing an ink tank, refer to the flowchart on page 82 to check whether
poor print quality is due to another problem.

Compatible Ink Tanks

Ink tanks compatible with the machine are as follows:

z Black ink tank: BCI-24 Black
z Color ink tank: BCI-24 Color

z Guidelines

CAUTION

• Keep the print head and ink tanks out of the reach of children. If a child inadvertently ingests ink,
consult a physician immediately.

• To ensure optimum printing results and to avoid printing problems, Canon recommends using
original Canon ink tanks only. Damage caused by using refilled tanks is not covered by Canon's
warranty.

• Replaced ink tanks should be new. If you install partially used ink tanks, the nozzles may block and
the ink counter may not be accurate.

• For best ink quality, use ink tanks within one year of purchase. After placing ink tanks in the machine,
use the ink tanks within six months.

• Do not open the ink tank packaging until ready to install. After opening the ink tank packaging, use
the ink tanks within six months.

Chapter 10 Maintenance 77

• Do not touch printouts with wet hands or spill liquids on them as the ink may run.

• Replace ink tanks quickly. Once installed, do not remove it from the machine and leave out in the
open. Doing so may cause the ink tank not to function when reinstalled in the machine.

Replacing An Ink Tank

This section describes how to replace an ink tank. To know when to replace an ink tank, see page

77. After replacing an ink tank, reset the ink counter as quickly as possible. (See page 80) Please

note that if you do not reset the ink counter after replacing an ink tank, the low ink warning will
not display properly (see page 77) and you will not be able to check the ink level. (See page 81)

CAUTION

• Do not replace ink tanks while the machine is printing or performing another operation.

Follow this procedure:

1 Make sure the power is turned ON.

2 Lift the scan unit until it locks into place

.

• When the machine is ON, the paper output tray
automatically opens when the scan unit is lifted .
If the paper output tray does not open, press the
Open button to open the paper output tray.

• The print head holder moves to the middle.

1

2

Click

3 Open the inner cover.

CAUTION

• Do not try to manually move or stop the print
head holder.

• Do not touch any metal parts.

78 Maintenance Chapter 10

4 Hold the empty ink tank’s tab and pull

forward to release. Lift out the ink tank.

CAUTION

• Do not remove the print head from the machine.

• Remove one ink tank at a time.

• Do not touch the round shaft , transparent
film , film cable , ink absorber (sponge
part) , or any metal parts.

IMPORTANT

• Discard the empty ink tank immediately
according to local laws and regulations for
disposal of consumables.

• Handle ink tanks carefully to avoid staining
clothing or the surrounding area.

5 Remove the new ink tank from its

packaging. Then hold the ink tank as
shown and remove the protective cap .

A B C D

A

CAUTION

• Do not touch the ink port .

• Do not shake or drop the ink tank as the ink may
leak and stain your clothes or hands.

• Do not attempt to reattach the protective cap
once you remove it.

• Do not place the ink port in contact with any
other surface.

B

6 Insert the ink tank into the empty slot on

the print head.

• Press firmly on the ink tank's tab until it locks into
place.

IMPORTANT

• Set a black ink tank in the right slot of the print
head.

• Set a color ink tank in the left slot of the print
head.

7 If you need to replace another ink tank, repeat steps 4 to 6.

8 Close the inner cover.

CAUTION

• Press the center of the inner cover until the cover locks into place.

Chapter 10 Maintenance 79

9 Return the scan unit to its original position.

• The LCD displays a message asking if you replaced an ink tank.

INK TANK C HANGED?

- YES NO +

10 Press [W].

• The LCD displays a message asking if you replaced the black ink tank.

BLACK I NK CHANGE D?

l

- YES NO +

11 If you replaced the black ink tank, press [W]. If you did not, press [X].

• The LCD displays a message asking if you replaced the color ink tank.

COLOR I NK CHANGE D?

- YES NO +

12 If you replaced the color ink tank, press [W]. If you did not, press [X].

• The ink counter is now reset, and replacement of the ink tanks is completed.

NOTE

• To check the ink level of the ink tanks at any time, see page 81.

• Pressing [

• If you pressed [X] by mistake, follow the procedure to reset the ink counter. (See below)

X

] does not reset the ink counter. Be sure to press [W] if you replaced the ink tank.

Resetting The Ink Counter

The ink counter keeps track of how much ink is left in the ink tanks, enabling the machine to warn
you when ink is running low. Thus, reset the ink counter when replacing ink tanks. Also you can
check the current ink level of the ink tanks at any time.
When you replace an ink tank, the LCD will automatically prompt you to reset the ink counter.
However, if for any reason you did not reset the ink counter when replacing the ink tanks, follow
this procedure to reset it.

NOTE

• You can also reset the ink counter from your computer. (See Software Guide, located on your Setup

PC

CD-ROM)

• The ink counter cannot be reset while the [Alarm] lamp is lit.

Follow this procedure:

1 Press [Additional Functions].

USER D ATA

1.INK V OLUME

2 Use [

80 Maintenance Chapter 10

W

] or [X] to select <1.INK VOLUME>.

USER D ATA

1.INK V OLUME

3 Press [Set].

INK VOLUME

1.LOW I NK WARNING

4 Use [

W

] or [X] to select <2.INK COUNT RESET>.

INK VOLUME

2.INK C OUNT R ESET

5 Press [Set].

• The LCD displays a message asking if you replaced the black ink tank.

BLACK I NK CHANGE D?

- YES NO +

NOTE

W

• Do not press any keys other than [

6 If you replaced the black ink tank, press [

] or [X].

W

]. If you did not, press [X].

• The LCD displays a message asking if you replaced the color ink tank.

COLOR I NK CHANGE D?

- YES NO +

7 If you replaced the color ink tank, press [

W

]. If you did not, press [X].

• The ink counter is now reset.

NOTE

• Press [Stop/Reset] to switch the machine to standby mode.

Checking The Ink level

If you reset the ink counter when you installed/replaced the ink tanks, you can check the current
ink level of the ink tanks at any time.
To check the current ink level of the ink tanks, press [COPY], [SCAN], or [PHOTO PRINT].
The LCD will display the ink level for approx. three seconds.

Ex:

COPY M ODE

COL BLK

Indicates the remaining ink volume at three different levels.

? Indicates the ink counter was not reset after replacing the ink tanks.

NOTE

• The LCD will not display the ink level when <LOW INK WARNING> is set to <OFF>.

Chapter 10 Maintenance 81

X Maintaining The Print Head

You can print a nozzle check pattern to check whether each print head is operating properly, and
then clean or align the print head.

Flowchart Of Print Head Maintenance

Step 1

Print the nozzle check pattern.

This pattern enables you to check whether the ink is ejecting from the print head nozzles correctly and
whether the print head is aligned. For instructions on printing and reading the nozzle check pattern, see
page 83 and page 84.

If the nozzle check patterns

are not printed correctly,

Step 2 Step 2

Perform normal print head cleaning.

page 85)

(See

If there is no improvement,

Step 3

Perform deep print head cleaning.
(See

page 85)

If there is no improvement,

Step 4

Replace the ink tanks. (See

If there is no improvement,

page 78)

If the print head position patterns

are not uniform,

Align the print head. (See page 86)

If there is no improvement,

Step 3

Replace the ink tanks. (See

If there is no improvement,

page 78)

The print head may be damaged. Contact the
Canon Customer Care Center.

82 Maintenance Chapter 10

Printing The Nozzle Check Pattern

The nozzle check pattern shows whether the print head is operating properly.

NOTE

• You can also print the nozzle check pattern from your computer. (See Software Guide, located on your

PC

Setup CD-ROM)

Follow this procedure:

1 Load letter- or A4-size plain paper in the multi-purpose tray.

2 Press [Additional Functions].

USER D ATA

1.INK V OLUME

3 Use [

W

] or [X] to select <2.MAINTENANCE>.

USER D ATA

2.MAINTENANCE

4 Press [Set].

MAINTE NANCE

1.NOZZLE CHECK

5 Press [Set].

• The machine prints a nozzle check pattern.

Nozzle check pattern

For details on confirming the nozzle check pattern,
see page 84.

Print head position

For details on confirming the print head position
pattern, see page 84.

Chapter 10 Maintenance 83

Confirming The Nozzle Check Pattern

This section describes how to confirm the nozzle check pattern and print head position pattern.

1

2

3

NOTE

• If the ink level is low, the nozzle check pattern is not printed correctly. If the ink level is low, replace the
relevant ink tank. (See page 78)

z If the lines are broken, or white lines are present in pattern :

1. Clean the print head. (See page 85)

Broken lines White lines

z If the pattern is not uniform:

1. Align the print head. (See page 86)

Not uniform Uniform

z If white vertical lines are obvious in pattern :

1. Align the print head. (See page 86)

White lines

84 Maintenance Chapter 10

Cleaning The Print Head

If the printed nozzle check pattern is broken, missing, or a specific color is not printed, clean the
print head.

NOTE

• Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in
the ink tanks.

• Your machine performs print head cleaning every time you plug in the power cord. The machine also
performs the cleaning periodically when it is ON.

• You can also clean the print head from your computer. (See Software Guide, located on your Setup

PC

CD-ROM)

Follow this procedure:

1 Press [Additional Functions].

2 Use [

W

] or [X] to select <2.MAINTENANCE>.

3 Press [Set].

4 Use [

W

] or [X] to select <2.CLEANING> or <3.HEAD REFRESHING> as

necessary.

Ex:

MAINTE NANCE

2.CLEANING

–<CLEANING>: Performs normal print head cleaning.
–<HEAD REFRESHING>: Performs deep print head cleaning.

5 Press [Set].

Ex:

CLEANI NG

IMPORTANT

• If normal print head cleaning does not improve print quality, perform deep print head
cleaning.

NOTE

• When cleaning has finished, the machine will return to standby mode and no document will be
printed.

Chapter 10 Maintenance 85

Aligning The Print Head

If you have printed the nozzle check pattern (see page 83) and determined that the print head needs
aligning, align it from the operation panel.

NOTE

• You can also align the paper from your computer. (See Software Guide, located on your Setup

PC

CD-ROM)

Follow this procedure:

1 Load letter- or A4-size plain paper in the multi-purpose tray.

2 Press [Additional Functions].

3 Use [

W

] or [X] to select <2.MAINTENANCE>.

4 Press [Set].

5 Use [

W

] or [X] to select <4.ALIGN PRINT HEAD>.

MAINTE NANCE

4.ALIGN PRINT HEAD

6 Press [Set].

HORIZ. PAT TERN

PRINTI NG...

• The machine prints a print head position pattern.

7 Beginning from column A on the printout, enter checkmarks in the

patterns that have the most solid image.

8 Use [

W

] or [X] to select the pattern number that you checked in column A

on the printout in step 7.

Ex:

CHANGE H V ALUE

A O

Column

Select pattern number with most solid image.

86 Maintenance Chapter 10

9 Press [Set].

Ex:

CHANGE H V ALUE

B O

10 Repeat steps 8 and 9 for columns B to K.

Using The Calibration Function

If the color tone of copies or scans of photos differs from that of the original, you can use the
calibration function to adjust the color tone printed.

Follow this procedure:

1 Press [Additional Functions].

2 Use [W] or [X] to select <2.MAINTENANCE>.

3 Press [Set].

4 Use [W] or [X] to select <6.CALIBRATION>.

MAINTE NANCE

6.CALIBRATION

5 Press [Set].

CALIBR ATING...

• The machine starts calibrating.

• When calibration completes, the machine switches to the standby mode.

Chapter 10 Maintenance 87

Setting The Power Save Timer

Power Save mode is the mode in which the scanning lamp is shut off. You can specify the length
of time until the machine enters the Power Save mode by using the Power Save Timer setting. If
you perform an operation immediately after recovering from Power Save mode, the image may not
be correctly read by the machine. If you use the machine frequently, we recommend that you set
the Power Save Timer to <4 HOURS> or <8 HOURS>.

IMPORTANT

• After recovering from Power Save mode, wait at least one minute before scanning or copying.

• The default setting is <1 HOUR>.

Follow this procedure:

1 Press [Additional Functions].

2 Use [W] or [X] to select <7.POWER SAVE TIMER>.

USER DATA

7.POWER SAVE TIMER

3 Press [Set].

Ex:

POWER SAVE TIMER

1 HOUR

4 Use [W] or [X] to select the time to switch the machine to Power Save

mode.

–<1 HOUR>: Switches the machine to Power Save mode if any key on the operation panel

is not pressed for one hour.

–<4 HOURS>: Switches the machine to Power Save mode if any key on the operation panel

is not pressed for four hours.

–<8 HOURS>: Switches the machine to Power Save mode if any key on the operation panel

is not pressed for eight hours.

5 Press [Set].

88 Maintenance Chapter 10

X Cleaning Your Machine

This section describes the necessary cleaning procedures for your machine.

CAUTION

• Be sure to turn OFF the power and disconnect the power cord before cleaning the machine.

• Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the
components or generate static charges. Use a soft cloth to avoid scratching the components.

• Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean
the machine; these can damage the machine's components.

Cleaning The Platen Glass And Document Cover

Wipe the platen glass , and the inner side of the
document cover (white area) with a clean, soft,
lint-free cloth moistened with water. Then wipe with
a clean, soft, dry, lint-free cloth making sure not to
leave any residue, especially on the platen glass. If
you have trouble getting the scanning area clean, wipe
with diluted mild detergent (for dish washing).

A B

Cleaning The Exterior

Wipe the machine’s exterior with a clean, soft, lint-free cloth soaked in water and tightly wrung.

Cleaning The Roller

Clean the roller when paper does not feed correctly.

Follow this procedure:

1 Remove any paper from the multi-purpose tray.

2 Press [Additional Functions].

3 Use [

W

] or [X] to select <2.MAINTENANCE>.

4 Press [Set].

5 Use [

W

] or [X] to select <5.ROLLER CLEANING>.

MAINTE NANCE

5.ROLLER CL EANING

6 Press [Set].

ROLLER CLE ANING

• The machine starts cleaning the roller.

7 When cleaning has finished, repeat steps 2 to 6 for a total of three times.

8 Load letter- or A4-size plain paper in the multi-purpose tray and repeat

steps 2 to 6 an additional three times.

Chapter 10 Maintenance 89

Chapter

11

PC

Problems Installing And Uninstalling Software

Troubleshooting

X MP Drivers/MP Toolbox

Cause Action

Software is not installed correctly. If you have not followed the installation procedure correctly,

reinstall the software. If there was an error during installation and
installation was not completed, restart your computer and reinstall
the software.

Other applications are open. Close all applications and reinstall the software.

The computer has an old version of
the software installed. (Canon
MultiPASS is registered as a
startup item in the Start menu
program.)

Uninstall the earlier version of the software following the
instructions in the Software Guide of that version, and reinstall the
new version.

X MP Toolbox Only

Cause Action

Installation is not completed, and
unnecessary files remain.

Follow this procedure:

1. To prepare for forced re-installation, on the Windows desktop,
double-click [My Computer]. Open the CD-ROM icon, then
double-click [Frclnst.exe] or [Frclnst] in the
[\MP\English\Toolbox\Setup\Frclnst.exe] folder.

2. Then double-click [Setup.exe] or [Setup] in the
[\MP\English\Toolbox\Setup.exe] folder to reinstall.

X MP Drivers Only

Cause Action

Windows 2000 Service Pack 1
(SP1) is not installed on the
computer.

90 Troubleshooting Chapter 11

Install Windows 2000 Service Pack 1 (SP1) or later. To acquire
Service Pack, contact Microsoft Corporation.

z Uninstallation of the MP Drivers takes too long (Windows XP).

Cause Action

Other applications, including
anti-virus software, are running in
the background.

Close any open applications (including anti-virus software) before
uninstalling the software.

z Uninstallation was completed, but the [Canon] folder remains in the [Start] menu.

Cause Action

MP Drivers were uninstalled prior
to uninstalling the MP Toolbox.

Go to the [Start] menu, open [Taskbar and Start Menu Properties]
and remove [Canon] from here.

z The message <Version conflict> appears on your computer (Windows 98).

Cause Action

The computer has Photoshop
installed.

If the message <Version conflict> or <Windows 98 file language
or...> appears during installation, click [Yes] or [No]. Whichever you
click, installation thereafter will continue trouble-free. Also, the
installed MP Drivers can be used without problem.

z Cannot use the software after upgrading to Windows XP.

Cause Action

OS was upgraded to Windows XP
from Windows 98/Me/2000,
without uninstalling the software.

Uninstall the software and then reinstall it. (See page 67)

z In [Device Manager], green mark [?] is displayed (Windows Me).

Cause Action

In [Device Manager], green mark
[?] is displayed.

For the [Device Manager], it is common for the green mark [?] to
display in Windows Me. Continue to use the machine as is.

z You installed the utility software, such as ArcSoft PhotoStudio or ScanSoft OmniPage

SE, on the Setup CD-ROM but they were not registered in the MP Toolbox.

Cause Action

You installed the applications with
the MP Toolbox open.

Chapter 11 Troubleshooting 91

Click [Defaults] to register them. (See Software Guide, located on
your Setup CD-ROM)

Paper Is Jammed

X Removing Jammed Paper

If <CLEAR PAPER JAM> is displayed on the LCD, follow this procedure to clear the paper jam.

Clearing Jams In The Paper Output Tray

Follow this procedure:

1 Gently pull any jammed paper out of the

paper output tray.

• If you cannot see any jammed paper in the paper
output tray, remove it from the machine’s interior.

2 Press [Set].

PC

• If you are printing from an application software, follow the instructions displayed on your
computer.

Clearing Jams From The Multi-purpose Tray

Follow this procedure:

1 Gently pull out any jammed paper from the multi-purpose tray.

2 Press [Set].

PC

• If you are printing from an application software,
follow the instructions displayed on your computer.

92 Troubleshooting Chapter 11

If There Are Repeated Paper Jams

Paper jams can occur repeatedly when the roller is not operating correctly, or paper is not loaded
correctly. Paying attention to the following points, reload the paper or clean the roller.

Item to be checked Checking point Corrective action

Roller Is the roller clean? If the roller is dirty, clean it. (

Is the roller operating properly? If the roller is not operating properly,

contact the Canon Customer Care Center.

Paper Do the sheets of paper stick together? Fan the sheets of paper well before loading.

Are the edges of the paper aligned? Align the edges of the paper.

Is the paper guide adjusted correctly? Adjust the paper guide correctly.

Does the paper stack exceed the paper limit
mark?

Is there any different type of paper in the
paper stack?

Does the paper meet the requirements of
this machine?

Make sure the paper stack does not exceed
the paper limit mark when loading.
(See page 22)

Only use the same type of paper.

Use the paper meeting the requirements of
this machine. (

See page 15)

See page 89)

Chapter 11 Troubleshooting 93

No Power

X Nothing Displays On The LCD (There Is No Power)

When you connect the power cord to the machine and wall outlet, and press [ON/OFF], the
machine powers ON and a message is displayed on the LCD.
While the [Alarm] lamp flashes, the machine is initializing and you will not be able to use it. Wait
until the [Alarm] lamp stops flashing.
If nothing is displayed on the LCD, check the cause of the following.

Cause Action

The power cord is not correctly
connected.

You have not pressed [ON/OFF]. The machine will power ON and the LCD will display a message

The wall outlet is not working
normally.

The power cord is connected to a
table tap or extension cord.

The power cord is defective. Either replace the power cord with another, suitably fused, or using

Securely connect the power cord to the machine and wall outlet.

when you connect the power cord and press [ON/OFF].

Connect an electrical appliance to the wall outlet and check whether
the wall outlet is working properly.

If the table tap or extension cord has a power switch, check that it is
turned ON. If the machine does not power ON, disconnect it from the
table tap or extension cord and connect the machine directly to the
wall outlet.

a tester, check whether the cord is defective.

Cannot Copy Or Print

X Cannot Print At All, Cannot Print Correctly

When Copying Or Printing From A Computer

Cause Action

Ink has run low or out. Check whether the ink tanks are empty. Replace the ink tanks if

necessary.

The print head is dirty. Clean the print head. (See page 85)

The [Alarm] lamp is flashing. If it is flashing, see “When The [Alarm] Lamp Flashes,” on page

106.

The ink tanks are not installed
correctly.

The ink is not ejecting correctly, or
the print head is misaligned.

The paper is too thick. Use 17 lb.–28 lb. (64 g/m2–105 g/m2) paper. (See page 15)

94 Troubleshooting Chapter 11

Lift the scan unit until it locks into place, and open the inner cover,
then check that the ink tanks are securely inserted. Also, check that
the ink tanks are inserted in the correct slots. (See page 78)

Print the nozzle check pattern (see page 83), or try a print head
cleaning (see page 85).

Cause Action

The paper stack exceeds the
capacity of the multi-purpose tray.

The paper is not loaded correctly. Check that the paper has been loaded correctly and that the paper

The paper is creased or curled. You cannot use paper that is creased. Uncurl the paper, then load it

The roller is dirty. Clean the roller. (See page 89)

There is some foreign matter in the
multi-purpose tray.

The paper guide is pressed too
closely to the edge of the paper.

The paper thickness lever is not set
correctly.

Recommended paper is not used. Use recommended paper. (See page 15)

The paper type set from the
computer or operation panel of the
machine differs from the type of
paper loaded in the multi-purpose
tray.

The machine’s interior is dirty. If the machine’s interior is dirty with ink or there is a build-up of

If the paper stack exceeds the paper limit mark, or exceeds the
capacity of the multi-purpose tray, reduce the amount of paper.
(See page 15)

guide is properly adjusted. (See page 22)

into the multi-purpose tray.

Check and remove any foreign matter.

Remove the paper from the multi-purpose tray. Pinch the paper guide
and slide it to the left. Then restack the paper and insert it back into
the multi-purpose tray. Pinch the paper guide and adjust it to the left
side of the stack.

When the paper thickness lever is set incorrectly and you print or
copy documents with large quantities of ink such as documents with
a lot of details, the printout may curl or smudge. Move the paper
thickness lever to the correct position according to the paper type.
(See page 15)

Set to the paper type loaded. (See page 25)

paper dust, your printout may contain ink stains or be smudged.
Clean the machine. (See page 89)

When Copying

Cause Action

The document is not loaded
correctly.

The image quality displayed on the
LCD is not suitable for the
document.

The document is not loaded with
the side to be copied face down.

The document that is copied has
been digitally printed.

Chapter 11 Troubleshooting 95

Check that the document is loaded correctly on the platen glass.
(See page 14)

The image quality selection needs to be changed. (See page 27)

The side to be copied should be face down.

Printing an original file may provide improved output quality
compared to making a copy of a document that has been digitally
printed.

Cause Action

The platen glass or the inside of the
document cover is dirty.

Clean the platen glass and the inside of the document cover.
(See page 89)

X Paper Curls

Cause Action

You are using thin paper to print. Use 17 lb.–28 lb. (64 g/m2–105 g/m2) paper. (See page 15)

You have set curled paper in the
multi-purpose tray.

You are printing images that use a
large quantity of ink such as
photographs or pictures.

Uncurl the paper, then load it into the multi-purpose tray.

Use thicker paper such as High Resolution Paper or Glossy Photo
Paper.

X Outputting Stops In-progress

When Copying Or Printing From A Computer

Cause Action

Paper does not feed properly. See “Cannot Print At All, Cannot Print Correctly,” on page 94.

The machine has been printing
continuously over a long period.

If so, the print head will overheat. To protect the print head, printing
will stop temporarily and resume after a period of time. Interrupt
printing when appropriate, turn OFF the machine, and wait at least
15 minutes.

CAUTION

• The area around the print head may become extremely hot. Do not
touch it under any circumstances.

When Copying

Cause Action

You are copying documents such
as photographs or illustrations with
fine mode.

96 Troubleshooting Chapter 11

If you are copying documents with fine mode, processing the data
will take time, and copying will appear to have stopped. Wait until
data is processed. If you are copying a document with a large printing
area (with small margins) or are copying multiple sets, copying may
stop to allow the ink time to dry.

Memory Card Problems (MP370)

X Memory Card Is Not Recognized

Cause Action

The memory card is not correctly
inserted into the card slot.

The xD-Picture Card is directly
inserted into the card slot.

The memory card or the Compact
Flash card adapter (in case of
xD-Picture Card) is defective.

X Images On The Memory Card Are Not Recognized

• Reinsert the memory card into the card slot securely. (See page 40)

• Reinsert the memory card into the appropriate card slot.
(See page 40)

• Reinsert the memory card into the card slot with its front side
(labeled side) facing outside. (See page 40)

Remove the memory card, insert it into the Compact Flash card
adapter correctly, and insert the Compact Flash card adapter into the
card slot. (See page 40)

Try another memory card, as the first memory card may be damaged.
In this case, reformat the memory card with the digital camera. When
you reformat the memory card with the digital camera, all the data on
the memory card will be deleted. If you can read image data on the
computer, reformat the memory card after you have backed up the
image data.
If you still have problems with another memory card, the Compact
Flash card adapter may be defective, or the card is not operating
correctly with the machine.

Cause Action

There is no image on the memory
card.

There is some invalid image data
on the memory card.

Check if there is any image data on the memory card using your
digital camera or computer.

If < NO FILES ON CARD> is displayed on the LCD, there are only
invalid images on the memory card. If a message is displayed,
see page 109.

X Cannot Print Correctly From The Memory Card

Cause Action

“?” is printed in the index. The image data does not comply with the DCF (Design Rule for

Camera File System: Please see URL http:// www.cipa.jp/exifprint/
contents_e/olexif2_e.html) standard, or the image data is not in JPEG
format. Check the image data in your digital camera or computer. Or,
the size of the image data may be too large. If you cannot print the
photograph directly from the machine’s card reader, open the data
and print it from your computer.

Chapter 11 Troubleshooting 97

PC

X Cannot Write To A Memory Card From PC

Cause Action

<CARD PROTECT> is set to <ON>
or Photo Print mode is entered.

Cannot write to an SD Secure
Digital memory card.

PC

X

Removable Disk Does Not Appear In Windows

Press [Additional Functions] and set <CARD PROTECT> to <OFF>.
After switching to another mode, disconnect and reconnect the USB
cable.

If you are using an SD Secure Digital memory card, depending on
how you insert it, the write protect lock occasionally may lock. If this
occurs, release the SD Secure Digital memory card lock, and while
being cautious not to engage the write protect lock, insert the
memory card.

Explorer

Cause Action

A drive following the local
volumes and CD-ROM drives is
assigned as a network drive.

PC

X The [Unplug/Eject] Icon Does Not Appear (Windows

If you experience this problem:

1. Assign the network drive to a different drive letter.

2. Restart your computer.

2000)

Cause Action

In the case of a multi-function
machine, the [Unplug/Eject] icon
does not appear even when you
select [Show Unplug/Eject icon in
the taskbar] in the [Unsafe
Removal of Device] dialog box.
This dialog box displays when you
turn OFF the machine or
disconnect the USB cable.

You do not need to use the [Unplug/Eject] icon when you turn OFF
the machine or disconnect the USB cable.

98 Troubleshooting Chapter 11