Canon MF411dw User Guide

MF419x / MF418x / MF416dw / MF411dw

User's Guide

USRMA-0821-00 2016-04 en Copyright CANON INC. 2016

Important Safety Instructions ........................................................................................................... 2

Installation ............................................................................................................................................................... 3

Power Supply ............................................................................................................................................................ 5

Handling ................................................................................................................................................................... 6

Maintenance and Inspections .................................................................................................................................... 9

Consumables .......................................................................................................................................................... 10

Basic Operations .......................................................................................................................................... 14

Parts and Their Functions ........................................................................................................................................ 17

Front Side .......................................................................................................................................................... 18

Back Side ........................................................................................................................................................... 20

Interior .............................................................................................................................................................. 22

Multi-Purpose Tray .............................................................................................................................................. 24

Paper Drawer ..................................................................................................................................................... 25

Operation Panel ................................................................................................................................................. 26

Display ........................................................................................................................................................ 29

Customizing the Home Screen ....................................................................................................................... 34

Using the Display .................................................................................................................................................... 38

Entering Text .......................................................................................................................................................... 41

Logging on to the Machine ...................................................................................................................................... 44

Placing Documents ................................................................................................................................................. 47

Loading Paper ......................................................................................................................................................... 51

Loading Paper in the Paper Drawer ....................................................................................................................... 53

Loading Paper in the Multi-Purpose Tray ............................................................................................................... 58

Loading Envelopes .............................................................................................................................................. 61

Loading Preprinted Paper .................................................................................................................................... 63

Specifying Paper Size and Type ............................................................................................................................. 67

Specifying Paper Size and Type in the Paper Drawer ......................................................................................... 68

Specifying Paper Size and Type in the Multi-Purpose Tray .................................................................................. 70

Registering Default Paper Settings for the Multi-Purpose Tray ............................................................................ 72

Registering a Custom Paper Size .................................................................................................................... 74

Limiting the Paper Sizes Displayed .................................................................................................................. 77

Registering in the Address Book .............................................................................................................................. 78

Registering Destinations in the Address Book ........................................................................................................ 80

Registering Destinations for Favorites ................................................................................................................... 87

Registering Multiple Destinations for Group Dial .................................................................................................... 94

Adjusting the Volume .............................................................................................................................................. 99

Entering Sleep Mode ............................................................................................................................................. 101

Setting Auto Shutdown Time ................................................................................................................................. 103

Copying .............................................................................................................................................................. 105

Basic Copy Operations ........................................................................................................................................... 107

Selecting Copy Paper ........................................................................................................................................ 110

Canceling Copies ................................................................................................................................................... 111

Checking the Copying Status and Log .................................................................................................................... 113

Various Copy Settings ............................................................................................................................................ 115

Enlarging or Reducing ....................................................................................................................................... 116

Selecting Document Type .................................................................................................................................. 117

Adjusting Density ............................................................................................................................................. 118

Adjusting Sharpness ......................................................................................................................................... 120

2-Sided Copying ............................................................................................................................................... 122

Copying Multiple Documents onto One Sheet (2 on 1/4 on 1) ................................................................................. 125

Copying Both Sides of an ID Card onto One Page ................................................................................................. 127

Erasing Dark Borders and Frame Lines (Erase Frame) ............................................................................................ 128

Collating Copies by Page ................................................................................................................................... 129

Conguring Copy Settings to Your Needs ............................................................................................................... 130

Changing Default Settings ................................................................................................................................. 131

Registering Frequently Used Copy Settings .......................................................................................................... 132

Faxing .................................................................................................................................................................. 137

Conguring Initial Settings for Fax Functions (MF419x / MF416dw) ......................................................................... 140

Deciding Which Fax Receive Mode to Use ............................................................................................................ 141

Registering the Fax Number and Unit Name ........................................................................................................ 142

Selecting the Receive Mode ............................................................................................................................... 144

Connecting the Telephone Line .......................................................................................................................... 146

Sending Faxes (MF419x / MF416dw) ........................................................................................................................ 149

Specifying Registered Destinations ..................................................................................................................... 153

Specifying from Address Book ...................................................................................................................... 154

Selecting Destinations Directly by Entering Coded Dial Numbers ...................................................................... 156

Specifying Previously Used Destinations ........................................................................................................ 159

Specifying Destinations in an LDAP Server ..................................................................................................... 162

Various Fax Settings .......................................................................................................................................... 166

Adjusting Resolution ................................................................................................................................... 167

Adjusting Density ....................................................................................................................................... 168

Scanning 2-Sided Documents ....................................................................................................................... 169

Adjusting Sharpness ................................................................................................................................... 170

Conguring Fax Settings to Your Needs ............................................................................................................... 172

Changing Default Settings ........................................................................................................................... 173

Registering Frequently Used Fax Settings ...................................................................................................... 174

Canceling Sending Documents (Fax/I-Fax) ........................................................................................................... 177

Receiving Faxes (MF419x / MF416dw) ..................................................................................................................... 179

Sending and Receiving Faxes According to Your Purposes (MF419x / MF416dw) ....................................................... 183

Making a Call before Sending Faxes (Manual Sending) .......................................................................................... 184

Sending Faxes to Multiple Destinations Simultaneously (Sequential Broadcast) ........................................................ 186

Storing Received Faxes into Memory (Memory Reception) ..................................................................................... 188

Forwarding Received Faxes ................................................................................................................................ 191

Selecting a Document to Forward ................................................................................................................. 192

Forwarding All the Received Documents Automatically .................................................................................... 194

Archiving Sent Faxes ......................................................................................................................................... 198

Receiving Fax Information Services ..................................................................................................................... 199

Checking Status and Log for Sent and Received Documents .................................................................................... 201

Sending Faxes from Your Computer (PC Fax) (MF419x / MF416dw) ........................................................................... 203

Sending PC Faxes ............................................................................................................................................. 204

Attaching Cover Sheets to PC Faxes .................................................................................................................... 207

Using Address Book for PC Faxes ........................................................................................................................ 211

Registering Destinations ............................................................................................................................. 213

Using Registered Destinations ..................................................................................................................... 217

Importing/Exporting Address Book Data from the Fax Driver ........................................................................... 219

Using Internet Fax (I-Fax) ...................................................................................................................................... 223

Sending I-Faxes ................................................................................................................................................ 224

Receiving I-Faxes .............................................................................................................................................. 231

Using the Machine as a Printer ..................................................................................................... 234

Printing from a Computer ..................................................................................................................................... 235

Printing a Document ......................................................................................................................................... 237

Canceling Prints ............................................................................................................................................... 241

Checking the Printing Status and Log .................................................................................................................. 244

Various Print Settings ........................................................................................................................................ 246

Enlarging or Reducing ................................................................................................................................. 248

Switching 1-Sided and 2-Sided Printing ......................................................................................................... 250

Collating Printouts by Page .......................................................................................................................... 252

Printing Multiple Pages onto One Sheet ........................................................................................................ 254

Printing Posters .......................................................................................................................................... 256

Printing Booklet ......................................................................................................................................... 257

Printing Borders ......................................................................................................................................... 259

Printing Dates and Page Numbers ................................................................................................................ 260

Printing Watermarks ................................................................................................................................... 262

Printing Specic Pages onto Different Paper .................................................................................................. 264

Selecting Document Type ............................................................................................................................ 266

Saving Toner .............................................................................................................................................. 268

Combining and Printing Multiple Documents ................................................................................................. 270

Conguring Printer Settings on the Machine .................................................................................................. 274

Printing a Document Secured by a PIN (Secure Print) ............................................................................................ 276

Preparing for Using Secure Print .................................................................................................................. 277

Printing via Secure Print .............................................................................................................................. 279

Conguring Print Settings to Your Needs ............................................................................................................. 284

Registering Combinations of Frequently Used Print Settings ............................................................................ 285

Changing Default Settings ........................................................................................................................... 287

Printing from USB Memory (Memory Media Print) .................................................................................................. 289

Changing Default Memory Media Print Settings ................................................................................................... 302

III

Using the Machine as a Scanner ................................................................................................... 304

Preparing to Use the Machine as a Scanner ............................................................................................................ 305

Scanning from the Machine ................................................................................................................................... 306

Scanning from a Computer .................................................................................................................................... 310

Scanning Using an Application ........................................................................................................................... 311

Conguring Scan Settings in ScanGear MF ........................................................................................................... 313

Conguring Scan Settings in Simple Mode ..................................................................................................... 314

Conguring Scan Settings in Advanced Mode ................................................................................................. 317

Convenient Scanning with a Machine-Based Operation .......................................................................................... 331

Scanning Documents Directly to USB Memory ...................................................................................................... 332

Sending Documents as E-Mails Directly from the Machine ..................................................................................... 335

Saving Documents Directly in Shared Folder/FTP Server ........................................................................................ 342

Canceling Sending Documents (E-Mail/Shared Folder/FTP Server) ........................................................................... 345

Specifying Detailed Settings ............................................................................................................................... 347

Specifying a Scanning Size ........................................................................................................................... 349

Setting Color Mode ..................................................................................................................................... 350

Selecting a File Format ................................................................................................................................ 351

Adjusting Density ....................................................................................................................................... 353

Specifying Orientation of Your Document ...................................................................................................... 354

Selecting Document Type ............................................................................................................................ 355

Scanning 2-Sided Documents ....................................................................................................................... 356

Adjusting Sharpness ................................................................................................................................... 357

Adjusting Balance between File Size and Image Quality ................................................................................... 359

Setting Gamma Values ................................................................................................................................ 360

Sending Using Registered Destinations (E-Mail/I-Fax/Shared Folder/FTP Server) ....................................................... 361

Specifying from Address Book ...................................................................................................................... 362

Selecting Destinations Directly by Entering Coded Dial Numbers ...................................................................... 365

Specifying Previously Used Destinations ........................................................................................................ 368

Specifying Destinations in an LDAP Server (E-Mail/I-Fax) .................................................................................. 371

Conguring Scan Settings to Your Needs ............................................................................................................. 375

Changing Default Settings ........................................................................................................................... 376

Registering Frequently Used Scan Settings (E-Mail/I-Fax/Shared Folder/FTP Server) ............................................ 379

Checking Status and Log for Sent Documents (E-Mail/Shared Folder/FTP Server) ...................................................... 383

Can Be Used Conveniently with a Mobile Device ........................................................... 386

Connecting to a Mobile Device ............................................................................................................................... 387

Make Direct Connection (Access Point Mode) ....................................................................................................... 388

Connecting by a Touch on the Machine (NFC) (MF416dw) ...................................................................................... 390

Making the Best Use of the Machine by Utilizing Applications ................................................................................. 391

Using AirPrint ................................................................................................................................................... 393

Printing with AirPrint .................................................................................................................................. 398

Scanning with AirPrint ................................................................................................................................. 401

Faxing with AirPrint .................................................................................................................................... 403

If AirPrint Cannot Be Used ........................................................................................................................... 405

Using Google Cloud Print .................................................................................................................................. 406

Managing the Machine Remotely .......................................................................................................................... 410

Network ............................................................................................................................................................ 413

Connecting to a Network ...................................................................................................................................... 415

Selecting Wired LAN or Wireless LAN ................................................................................................................... 417

Connecting to a Wired LAN ................................................................................................................................ 418

Connecting to a Wireless LAN ............................................................................................................................. 419

Setting Up Connection Using WPS Push Button Mode ..................................................................................... 421

Setting Up Connection Using WPS PIN Code Mode ......................................................................................... 423

Setting Up Connection by Selecting a Wireless Router ..................................................................................... 426

Setting Up Connection by Specifying Detailed Settings .................................................................................... 429

Checking the SSID and Network Key ............................................................................................................. 433

Setting IP Addresses ......................................................................................................................................... 436

Setting IPv4 Address ................................................................................................................................... 437

Setting IPv6 Addresses ................................................................................................................................ 441

Viewing Network Settings ..................................................................................................................................... 445

Conguring the Machine for Printing or Faxing from a Computer ........................................................................... 448

Conguring Printing Protocols and WSD Functions ............................................................................................... 449

Conguring Printer Ports ................................................................................................................................... 453

Setting Up Print Server ...................................................................................................................................... 458

Conguring Scan Settings (E-Mail/I-Faxes/Shared Folders/FTP Server) ..................................................................... 461

Conguring Scan Settings (Sending E-Mail, Sending & Receiving I-Faxes) ................................................................. 462

Conguring Basic E-Mail Settings ................................................................................................................. 464

Conguring E-Mail/I-Fax Communication Settings .......................................................................................... 469

Conguring the Machine for Scanning to Shared Folders ....................................................................................... 474

Setting a Shared Folder as a Save Location .................................................................................................... 475

Conguring the Machine for Scanning to FTP Server ............................................................................................. 480

Conguring FTP PASV mode ........................................................................................................................ 481

Conguring the Machine for Your Network Environment ....................................................................................... 483

Conguring Ethernet Settings ............................................................................................................................ 484

Changing the Maximum Transmission Unit .......................................................................................................... 486

Setting a Wait Time for Connecting to a Network .................................................................................................. 487

Conguring DNS .............................................................................................................................................. 488

Conguring SMB .............................................................................................................................................. 493

Conguring WINS ............................................................................................................................................. 496

Registering LDAP Servers .................................................................................................................................. 499

Conguring SNTP ............................................................................................................................................. 505

Monitoring and Controlling the Machine with SNMP ............................................................................................. 508

Conguring Settings for Device Management Software ......................................................................................... 513

Security .............................................................................................................................................................. 519

Protecting the Machine from Unauthorized Access ................................................................................................ 520

Preventing Unauthorized Access ........................................................................................................................ 521

Setting Access Privileges .................................................................................................................................... 523

Setting the System Manager ID .................................................................................................................... 524

Setting the Department ID Management ....................................................................................................... 526

Setting a Remote UI PIN .............................................................................................................................. 534

LDAP Server Authentication ............................................................................................................................... 536

Restricting Communication by Using Firewalls ..................................................................................................... 541

Specifying IP Addresses for Firewall Rules ...................................................................................................... 542

Specifying MAC Addresses for Firewall Rules .................................................................................................. 546

Changing Port Numbers .................................................................................................................................... 549

Setting a Proxy ................................................................................................................................................. 551

Restricting the Machine's Functions ...................................................................................................................... 554

Restricting Access to Address Book and Sending Functions .................................................................................... 555

Setting a PIN for Address Book ..................................................................................................................... 556

Limiting Available Destinations ..................................................................................................................... 558

Prohibiting PC Faxing (MF419x / MF416dw) .................................................................................................... 559

Disabling Use of Previously Used Destinations ............................................................................................... 560

Checking Destinations before Sending Documents ......................................................................................... 561

Prohibiting Sequential Broadcasting (MF419x / MF416dw) ............................................................................... 563

Restricting USB Functions .................................................................................................................................. 564

Disabling HTTP Communication ......................................................................................................................... 567

Disabling Remote UI ......................................................................................................................................... 568

Implementing Robust Security Features ................................................................................................................ 569

Enabling TLS Encrypted Communication for the Remote UI ................................................................................... 570

Conguring IPSec Settings ................................................................................................................................. 574

Conguring IEEE 802.1X Authentication ............................................................................................................... 583

Conguring Settings for Key Pairs and Digital Certicates ...................................................................................... 588

Generating Key Pairs ................................................................................................................................... 590

Using CA-issued Key Pairs and Digital Certicates ........................................................................................... 598

Verifying Key Pairs and Digital Certicates ..................................................................................................... 602

Using Remote UI ........................................................................................................................................ 605

Starting Remote UI ............................................................................................................................................... 606

Remote UI Screens ................................................................................................................................................ 608

Managing Documents and Checking the Machine Status ........................................................................................ 613

Setting Up Menu Options from Remote UI ............................................................................................................. 617

Saving/Loading Settings Data ................................................................................................................................ 619

Saving Settings Data ......................................................................................................................................... 620

Loading Settings Data ....................................................................................................................................... 622

Registering Destinations in the Address Book from Remote UI ............................................................................... 624

Setting Menu List ...................................................................................................................................... 629

Network Settings .................................................................................................................................................. 630

Preferences .......................................................................................................................................................... 641

Timer Settings ...................................................................................................................................................... 645

Common Settings .................................................................................................................................................. 649

Copy Settings ........................................................................................................................................................ 653

Fax Settings (MF419x / MF416dw) ........................................................................................................................... 655

Scan Settings ........................................................................................................................................................ 666

Memory Media Print Settings ................................................................................................................................ 674

Printer Settings .................................................................................................................................................... 678

Adjustment/Maintenance ..................................................................................................................................... 701

System Management Settings ............................................................................................................................... 707

Troubleshooting ......................................................................................................................................... 721

Clearing Jams ........................................................................................................................................................ 723

When an Error Message Appears ........................................................................................................................... 734

When an Error Code Appears ................................................................................................................................. 747

Common Problems ................................................................................................................................................ 757

Installation/Settings Problems ........................................................................................................................... 758

Copy/Printing Problems .................................................................................................................................... 762

Faxing/Telephone Problems (MF419x / MF416dw) ................................................................................................ 765

When You Cannot Print Properly ............................................................................................................................ 767

Printing Results Are Not Satisfactory ................................................................................................................... 769

Paper Creases or Curls ...................................................................................................................................... 777

Paper Is Fed Incorrectly ..................................................................................................................................... 779

When a Problem Cannot Be Solved ......................................................................................................................... 780

Maintenance ................................................................................................................................................. 783

Cleaning the Machine ........................................................................................................................................... 785

Exterior ........................................................................................................................................................... 786

Platen Glass ..................................................................................................................................................... 787

Feeder ............................................................................................................................................................ 789

Fixing Unit ....................................................................................................................................................... 791

Replacing Toner Cartridges ................................................................................................................................... 793

Using Up Toner ................................................................................................................................................ 796

How to Replace Toner Cartridges ........................................................................................................................ 798

Relocating the Machine ......................................................................................................................................... 801

Maintaining and Improving Print Quality ............................................................................................................... 803

Adjusting the Gradation and Density for Copy Jobs ............................................................................................... 804

Adjusting Print Density ...................................................................................................................................... 806

Printing Reports and Lists ..................................................................................................................................... 808

TX Result Report ............................................................................................................................................... 809

Communication Management Report ................................................................................................................. 812

RX Result Report ............................................................................................................................................... 814

Consumables Status Report ............................................................................................................................... 815

Address Book List ............................................................................................................................................. 816

User Data List/System Manager Data List ............................................................................................................ 818

Department ID Management Report ................................................................................................................... 819

IPSec Policy List ................................................................................................................................................ 820

PCL Font List .................................................................................................................................................... 821

PS Font List ...................................................................................................................................................... 822

VII

Viewing the Counter Value .................................................................................................................................... 823

Using a USB Memory Device to Save/Load Settings Data ......................................................................................... 824

Saving Settings Data to a USB Memory Device ..................................................................................................... 825

Loading Settings Data from a USB Memory Device ............................................................................................... 827

Initializing Settings ............................................................................................................................................... 829

Initializing Menu ............................................................................................................................................... 830

Initializing Key and Certicate ............................................................................................................................ 832

Initializing Address Book ................................................................................................................................... 833

Updating the Firmware ......................................................................................................................................... 834

Appendix ........................................................................................................................................................... 838

Feature Highlights ................................................................................................................................................ 839

Going Green and Saving Money ......................................................................................................................... 840

Improving Eciency ......................................................................................................................................... 842

Going Digital .................................................................................................................................................... 845

So Much More .................................................................................................................................................. 848

Specications ....................................................................................................................................................... 851

Machine Specications ...................................................................................................................................... 852

Wireless LAN Specications ................................................................................................................................ 855

Document Type ................................................................................................................................................ 856

Scan Area .................................................................................................................................................. 857

Paper .............................................................................................................................................................. 858

Copy Specications ........................................................................................................................................... 862

Fax Specications (MF419x / MF416dw) ............................................................................................................... 863

Scanner Specications ....................................................................................................................................... 864

Printer Specications ........................................................................................................................................ 865

Specications for E-Mail Sending/I-Faxes Sending and Receiving ............................................................................ 866

Specications for Scanning to Shared Folders/FTP Server ...................................................................................... 867

Consumables ........................................................................................................................................................ 868

Optional Items ...................................................................................................................................................... 869

Manuals Included with the Machine ...................................................................................................................... 873

Using e-Manual ..................................................................................................................................................... 874

Installing e-Manual ........................................................................................................................................... 875

Uninstalling e-Manual ....................................................................................................................................... 880

Screen Layout of e-Manual ................................................................................................................................ 883

Viewing e-Manual ............................................................................................................................................. 889

Manual Display Settings .................................................................................................................................... 890

Others .................................................................................................................................................................. 891

Basic Windows Operations ................................................................................................................................. 892

For Mac OS Users ............................................................................................................................................. 900

Notice ............................................................................................................................................................. 901

Oce Locations .................................................................................................................................................... 906

VIII

Important Safety Instructions

Important Safety Instructions ................................................................................................................... 2

Installation ............................................................................................................................................................ 3

Power Supply ......................................................................................................................................................... 5

Handling ................................................................................................................................................................. 6

Maintenance and Inspections .............................................................................................................................. 9

Consumables ....................................................................................................................................................... 10

Important Safety Instructions

0UWX-000

The content described in this chapter is for the prevention of damage to property and injury to users of the machine and others. Before using this machine, read this chapter and follow the instructions to properly use this machine. Do not perform any operations not described in this manual. Canon will not be responsible for any damages resulting from use not described in this manual, improper use, or repair/changes not performed by Canon or a third party authorized by Canon.

Important Safety Instructions

Installation

0UWX-001

To use this machine safely and comfortably, carefully read the following precautions and install the machine in an appropriate location.

Do not install in a location that may result in a re or electrical shock

● A location where the ventilation slots are blocked

(too close to walls, beds, rugs, or similar objects)

● A damp or dusty location

● A location exposed to direct sunlight or outdoors

● A location subject to high temperatures

● A location exposed to open ames

● Near alcohol, paint thinners or other ammable substances

Other warnings

● Do not connect unapproved cables to this machine. Doing so may result in a re or electrical shock.

● Do not place necklaces and other metal objects or containers lled with liquid on the machine. If foreign

substances come in contact with electrical parts inside the machine, it may result in a re or electrical shock.

● When installing and removing the optional accessories, be sure to turn OFF the power, unplug the power

plug, and then disconnect all the interface cables and power cord from the machine. Otherwise, the power cord or interface cables may be damaged, resulting in a re or electrical shock.

● Do not use near any medical equipment. Radiowaves emitted from this machine may interfere with medical

equipment, which may cause a malfunction and result in serious accidents.

● If any foreign substance falls into this machine, unplug the power plug from the AC power outlet and

contact your local authorized Canon dealer.

Do not install in the following locations

The machine may drop or fall, resulting in injury.

● Unstable location

● Location exposed to vibrations

Other cautions

● When carrying this machine, follow the instructions in this manual. If carried improperly, it may fall, resulting

in injury.

● When installing this machine, be careful not to get your hands caught between the machine and the oor or

walls, or between the paper drawers. Doing so may result in injury.

Important Safety Instructions

Do not install in the following locations that may result in damage

● A location subject to dramatic changes in temperature or

humidity

● A location near equipment that generates magnetic or

electromagnetic waves

● A laboratory or location where chemical reactions occur

● A location exposed to corrosive or toxic gases

● A location that may warp from the weight of the machine or

where the machine is liable to sink (a carpet, etc.)

Avoid poorly ventilated locations

● This machine generates a slight amount of ozone, etc. during normal use. Although sensitivity to ozone, etc.

may vary, this amount is not harmful. Ozone, etc. may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms. It is recommended that the room where the machine operates be appropriately ventilated to maintain a comfortable working environment. Also avoid locations where people would be exposed to emissions from the machine.

Do not install in a location where condensation occurs

● Water droplets (condensation) may form inside the machine when the room where the machine is installed

is heated rapidly, and when the machine is moved from a cool or dry location to a hot or humid location. Using the machine under these conditions may result in paper jams, poor print quality, or damage to the machine. Let the machine adjust to the ambient temperature and humidity for at least 2 hours before use.

When using wireless LAN

● Set the machine at a distance of 50 m or less from the wireless LAN router.

● Do not set machine in a location where any object blocks communication. The signal may be degraded when

passing through walls or oors.

● Keep the machine as far as possible from digital cordless phones, microwave ovens, or other equipment that

emit radio waves.

Connecting the telephone line

● This machine conforms to an analog telephone line standard. The machine can be connected to the public

switched telephone network (PSTN) only. If you connect the machine to a digital telephone line or a dedicated telephone line, it might impede proper operation of the machine and could be the cause of damage. Make sure to conrm a type of telephone line before connecting the machine. Contact your optical ber line or IP telephone line service providers if you want to connect the machine to those telephone lines.

In altitudes of 3,000 m or above sea level

● Machines with a hard disk may not operate properly when used at high altitudes of about 3,000 meters

above sea level, or higher.

Important Safety Instructions

Power Supply

This machine is compatible with voltages of 220 to 240 V, and electrical frequency of 50/60 Hz.

● Use only a power supply that meets the specied voltage requirements. Failure to do so may result in a re

or electrical shock.

● Do not use power cords other than the one provided, as this may result in a re or electrical shock.

● The provided power cord is intended for use with this machine. Do not connect the power cord to other

devices.

● Do not modify, pull, forcibly bend, or perform any other act that may damage the power cord. Do not place

heavy objects on the power cord. Damaging the power cord may result in a re or electrical shock.

● Do not plug in or unplug the power plug with wet hands, as this may result in an electrical shock.

● Do not use extension cords or multi-plug power strips with the machine. Doing so may result in a re or

electrical shock.

0UWX-002

● Do not wrap the power cord or tie it in a knot, as this may result in a re or electrical shock.

● Insert the power plug completely into the AC power outlet. Failure to do so may result in a re or electrical

shock.

● Remove the power plug completely from the AC power outlet during a thunder storm. Failure to do so may

result in a re, electrical shock, or damage to the machine.

● Install this machine near the power outlet and leave sucient space around the power plug so that it can be

unplugged easily in an emergency.

When connecting power

● Do not connect the machine to an uninterruptible power source.

● If plugging this machine into an AC power outlet with multiple sockets, do not use the remaining sockets to

connect other devices.

● Do not connect the power cord into the auxiliary outlet on a computer.

Other precautions

● Electrical noise may cause this machine to malfunction or lose data.

Handling

Important Safety Instructions

0UWX-003

● Immediately unplug the power plug from the AC power outlet

and contact an authorized Canon dealer if the machine makes an unusual noise, emits an unusual smell, or emits smoke or excessive heat. Continued use may result in a re or electrical shock.

● Do not disassemble or modify this machine. There are high-

voltage and high-temperature components inside the machine which may result in a re or electrical shock.

● Place the machine where children will not come in contact with the power cord and other cables or internal

and electrical parts. Failure to do so may result in unexpected accidents.

● Do not use ammable sprays near this machine. If ammable substances come into contact with electrical

parts inside this machine, it may result in a re or electrical shock.

● When moving this machine, be sure to turn OFF the power of this machine and your computer, and then

unplug the power plug and interface cables. Failure to do so may damage the power cord or interface cables, resulting in a re or electrical shock.

● When plugging or unplugging a USB cable when the power plug is plugged into an AC power outlet, do not

touch the metal part of the connector, as this may result in an electrical shock.

If you are using a cardiac pacemaker

● This machine generates a low level magnetic ux. If you use a cardiac pacemaker and feel abnormalities,

please move away from this machine and consult your physician immediately.

● Do not place heavy objects on this machine as they may fall, resulting in injury.

● For your safety, please unplug the power cord if the machine will not be used for a long period of time.

● Use caution when opening and closing covers to avoid injury to your hands.

● Keep hands and clothing away from the rollers in the output area. If the rollers catch your hands or clothing,

this may result in personal injury.

● The inside of the machine and the output slot are very hot during and immediately after use. Avoid contact

with these areas to prevent burns. Also, printed paper may be hot immediately after being output, so use caution when handling it. Failure to do so may result in burns.

Important Safety Instructions

● When copying with a thick book placed on the platen glass, do not press the feeder forcefully. Doing so may

damage the platen glass and result in injury.

● Be careful not to drop a heavy object, such as a dictionary, on the platen glass. Doing so may damage the

platen glass and result in injury.

● Do not carry the machine with the paper drawers or the

optional paper feeder installed. Otherwise, the paper drawer may fall and result in injury.

Laser beam

● This machine is classied as a Class 1 Laser Product under IEC60825-1:2007 and EN60825-1:2007. The laser

beam can be harmful to the human body. The laser beam is conned within protective housings and external covers, so there is no danger of the laser beam escaping during normal machine operation. For safety, never open covers other than those indicated in this manual.

● If you operate the machine in manners other than the control, adjustment, and operating procedures

prescribed in this manual, this may result in hazardous radiation exposure. If the laser beam should escape and enter your eyes, exposure may cause damage to your eyes.

When transporting the machine

To prevent damage to the machine during transport, perform the following.

● Remove the toner cartridges.

● Securely pack the machine in the original box with packing materials.

If the operating noise concerns you

● Depending on the use environment and operating mode, if the operating noise is of concern, it is

recommended that the machine be Installed in a place other than the oce.

Important Safety Instructions

Other precautions

● Follow the instructions in the caution label attached to this machine.

● Avoid shaking or applying shock to this machine.

● Do not forcibly open and close doors, covers, and other parts. Doing so may result in damage to the

machine.

● Do not touch the contacts ( ) inside the machine. Doing so may result in damage to the machine.

● To prevent a paper jam, do not turn OFF the power, open/close the operation panel area or covers, and load/

unload the paper when printing.

● Use a telephone cable with a length of 3 m or less.

● The display is a touch panel. Press gently to operate. Avoid pressing with a mechanical pencil, ballpoint pen,

or other pointed object. Doing so may scratch or damage the touch panel's surface.

Important Safety Instructions

Maintenance and Inspections

0UWX-004

Clean this machine periodically. If dust accumulates, the machine may not operate properly. When cleaning, be sure to observe the following. If a problem occurs during operation, see Troubleshooting(P. 721) . If the problem cannot be resolved or you feel the machine requires an inspection, see When a Problem Cannot Be Solved(P. 780) .

● Before cleaning, turn OFF the power and unplug the power plug from the AC power outlet. Failure to do so

may result in a re or electrical shock.

● Unplug the power plug periodically and clean with a dry cloth to remove dust and grime. Accumulated dust

may absorb humidity in the air and may result in a re if it comes into contact with electricity.

● Use a damp, well wrung-out cloth to clean the machine. Dampen cleaning cloths with water only. Do not use

alcohol, benzenes, paint thinners, or other ammable substances. Do not use tissue paper or paper towels. If these substances come into contact with electrical parts inside the machine, they may generate static electricity or result in a re or electrical shock.

● Check the power cord and plug periodically for damage. Check the machine for rust, dents, scratches,

cracks, or excessive heat generation. Use of poorly-maintained equipment may result in a re or electrical shock.

● The inside of the machine has high-temperature and high-voltage components. Touching these components

may result in burns. Do not touch any part of the machine that is not indicated in the manual.

● When loading paper or removing jammed documents or paper, be careful not to cut your hands with the

edges of the paper.

● When removing jammed paper or replacing toner cartridges, be careful not to get any toner on your hands

or clothing. If toner gets on your hands or clothing, wash them immediately with cold water.

Important Safety Instructions

Consumables

● Do not dispose of used toner cartridges in open ames. Also, do not store toner cartridges or paper in a

location exposed to open ames. This may cause the toner to ignite, and result in burns or re.

● If you accidentally spill or scatter toner, carefully wipe up the loose toner with a damp, soft cloth and avoid

inhaling any toner dust. Do not use a vacuum cleaner that is not equipped with safety measures to prevent dust explosions to clean up loose toner. Doing so may cause damage to the vacuum cleaner or result in a dust explosion due to static discharge.

If you are using a cardiac pacemaker

● The toner cartridge generates a low level magnetic ux. If you are using a cardiac pacemaker and feel

abnormalities, please move away from the toner cartridge and consult your physician immediately.

0UWX-005

● Use caution not to inhale any toner. If you should inhale toner, consult a physician immediately.

● Use caution so that toner does not get into your eyes or mouth. If toner should get into your eyes or mouth,

immediately wash with cold water and consult a physician.

● Use caution so that toner does not come into contact with your skin. If it should, wash with soap and cold

water. If there is any irritation on your skin, consult a physician immediately.

● Keep the toner cartridges and other consumables out of the reach of small children. If toner is ingested,

consult a physician or poison control center immediately.

● Do not disassemble or modify the toner cartridge. Doing so may cause the toner to scatter.

● Remove the sealing tape of the toner cartridge completely without using excessive force. Doing otherwise

may cause the toner to scatter.

Handling the toner cartridge

● Be sure to hold the toner cartridge using the handle.

● Do not touch the toner cartridge memory ( ) or the electrical contacts ( ). To avoid scratching the

surface of the drum inside the machine or exposing it to light, do not open the drum protective shutter ( ).

Important Safety Instructions

● Do not remove the toner cartridge from this machine or from the protective bag unnecessarily.

● The toner cartridge is a magnetic product. Do not move it close to products susceptible to magnetism

including oppy disks and disk drives. Doing so may result in data corruption.

Storing the toner cartridge

● Store in the following environment to ensure safe and satisfactory use.

Storage temperature range: 0 to 35°C Storage humidity range: 35 to 85% RH (relative humidity/no condensation)

● Store without opening until the toner cartridge is to be used.

● When removing the toner cartridge from this machine for storage, place the removed toner cartridge into

the original protective bag or wrap it with a thick cloth.

● When storing the toner cartridge, do not store it upright or upside down. The toner will solidify and may not

return to its original condition even if it is shaken.

Even within the storable humidity range, water droplets (condensation) may develop inside the toner cartridge if there is a difference of temperature inside and outside the toner cartridge. Condensation will adversely affect the print quality of toner cartridges.

Do not store the toner cartridge in the following locations

● Locations exposed to open ames

● Locations exposed to direct sunlight or bright light for ve minutes or more

● Locations exposed to excessive salty air

● Locations where there are corrosive gases (i.e. aerosol sprays and ammonia)

● Locations subject to high temperature and high humidity

● Locations subject to dramatic changes in temperature and humidity where condensation may easily occur

● Locations with a large amount of dust

● Locations within the reach of children

Be careful of counterfeit toner cartridges

● Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit

toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge. For more information, see canon.com/counterfeit .

Availability period of repairing parts and toner cartridges

● The repairing parts and toner cartridges for the machine will be available for at least seven (7) years after

production of this machine model has been discontinued.

Toner cartridge packing materials

● Save the protective bag for the toner cartridge. They are required when transporting this machine.

Important Safety Instructions

● The packing materials may be changed in form or placement, or may be added or removed without notice.

● Dispose of the removed sealing tape according to local regulations.

When disposing of a used toner cartridge

● Place the toner cartridge into its protective bag to prevent the toner from scattering, and then dispose of the

toner cartridge according to local regulations.

Basic Operations

Basic Operations ............................................................................................................................................... 14

Parts and Their Functions ................................................................................................................................... 17

Front Side ....................................................................................................................................................... 18

Back Side ........................................................................................................................................................ 20

Interior ........................................................................................................................................................... 22

Multi-Purpose Tray ......................................................................................................................................... 24

Paper Drawer ................................................................................................................................................. 25

Operation Panel .............................................................................................................................................. 26

Display ..................................................................................................................................................... 29

Customizing the Home Screen ................................................................................................................. 34

Using the Display ................................................................................................................................................. 38

Entering Text ....................................................................................................................................................... 41

Logging on to the Machine ................................................................................................................................. 44

Placing Documents .............................................................................................................................................. 47

Loading Paper ...................................................................................................................................................... 51

Loading Paper in the Paper Drawer ................................................................................................................ 53

Loading Paper in the Multi-Purpose Tray ........................................................................................................ 58

Loading Envelopes .......................................................................................................................................... 61

Loading Preprinted Paper ............................................................................................................................... 63

Specifying Paper Size and Type ....................................................................................................................... 67

Specifying Paper Size and Type in the Paper Drawer ............................................................................... 68

Specifying Paper Size and Type in the Multi-Purpose Tray ....................................................................... 70

Registering Default Paper Settings for the Multi-Purpose Tray ................................................................ 72

Registering a Custom Paper Size ............................................................................................................. 74

Limiting the Paper Sizes Displayed .......................................................................................................... 77

Registering in the Address Book ........................................................................................................................ 78

Registering Destinations in the Address Book ................................................................................................ 80

Registering Destinations for Favorites ............................................................................................................ 87

Registering Multiple Destinations for Group Dial ........................................................................................... 94

Adjusting the Volume .......................................................................................................................................... 99

Entering Sleep Mode ......................................................................................................................................... 101

Setting Auto Shutdown Time ............................................................................................................................ 103

Basic Operations

0UWX-006

This chapter describes basic operations, such as how to use the operation panel or how to load the paper and documents, that are frequently performed to use the functions of the machine.

◼ Parts and Their Functions

This section describes the exterior and interior parts of the machine and their functions, as well as how to use the keys on the operation panel and how to view the display.

Parts and Their Functions(P. 17)

Using the Display

◼

The display used on this machine is a touch panel display. This section describes how to use the display for tasks such as selecting items and adjusting settings. Using the Display(P. 38)

Entering Text

◼

This section describes how to enter the characters and numbers for registering destinations in the Address Book or sending faxes. Entering Text(P. 41)

◼ Logging on to the Machine

This section describes how to log on when a logon screen is displayed.

Logging on to the Machine(P. 44)

Basic Operations

◼ Placing Documents

This section describes how to place documents on the platen glass and in the feeder. Placing Documents(P. 47)

Loading Paper

◼

This section describes how to load the paper into the paper drawer and multi-purpose tray. Loading Paper(P. 51)

Registering in the Address Book

◼

This section describes how to register destinations for sending faxes or scanned documents.

Address Book(P. 78)

Registering in the

◼ Adjusting the Volume

This section describes how to adjust the volume of various machine sounds, such as those produced when fax sending is complete or when an error occurs. Adjusting the Volume(P. 99)

◼ Entering Sleep Mode

Basic Operations

This section describes how to set the sleep mode.

◼

Setting Auto Shutdown Time

This section describes how to enable the <Auto Shutdown Time> setting.

Entering Sleep Mode(P. 101)

Setting Auto Shutdown Time(P. 103)

Basic Operations

Parts and Their Functions

0UWX-007

This section describes the parts of the machine (exterior, front and back side, and interior) and how they function. In addition to describing the parts of the machine used for such basic operations as placing documents, loading paper, and replacing the toner cartridges, this section also describes the keys on the operation panel and display. Read this section for tips on how to use the machine properly.

Front Side(P. 18) Back Side(P. 20) Interior(P. 22) Multi-Purpose Tray(P. 24) Paper Drawer(P. 25) Operation Panel(P. 26)

Front Side

Basic Operations

0UWX-008

Feeder

Automatically feeds documents into the machine for scanning. When two or more sheets are loaded in the feeder, documents can be scanned continuously. Placing Documents(P. 47)

Ventilation slots

Air from inside the machine is vented out to cool down the inside of the machine. Note that placing objects in front of the ventilation slots prevents ventilation. Installation(P. 3)

Lift handles

Hold the lift handles when carrying the machine. Relocating the Machine(P. 801)

Speaker

Emits sounds produced by the machine, such as fax tones and warning tones.

Operation panel

The operation panel consists of keys such as the numeric keys and Start key, a display, and status indicators. You can perform all the operations and specify settings from the operation panel. Operation Panel(P. 26) Display(P. 29)

Basic Operations

Front cover

Open the front cover when replacing the toner cartridge or clearing paper jams. How to Replace Toner Cartridges(P. 798) Clearing Jams(P. 723)

Output tray

Printed paper is output to the output tray.

Paper drawer

Load the type of paper you frequently use into the paper drawer.

Drawer(P. 53)

Loading Paper in the Paper

Scanning area

Documents loaded in the feeder are automatically fed to the scanning area for scanning.

Platen glass

Place documents to scan on the platen glass. Also, use the platen glass to place thick or bound documents such as books when they cannot be loaded in the feeder. Placing Documents(P. 47)

USB port (for USB device connection)

Use this port to connect a USB memory device or USB keyboard. Connecting a USB memory device allows you to print data from the memory device or save scanned documents to the memory device. Printing

from USB Memory (Memory Media Print)(P. 289) Scanning Documents Directly to USB Memory(P. 332)

Paper stopper

Open the paper stopper to prevent paper in the output tray from falling.

Multi-purpose tray

Load the paper into the multi-purpose tray when you want to temporarily use a type of paper different from that which is loaded in the paper drawer.

Loading Paper in the Multi-Purpose Tray(P. 58)

Power switch

Turns the power ON or OFF. To restart the machine, turn OFF the machine, wait for at least 10 seconds, and turn it back ON.

Back Side

Basic Operations

0UWX-009

Upper rear cover

Open the upper rear cover when clearing paper jams. Clearing Jams(P. 723)

Ventilation slots

Air from inside the machine is vented out to cool down the inside of the machine. Note that placing objects in front of the ventilation slots prevents ventilation. Installation(P. 3)

Rating label

The label shows the serial number, which is needed when making inquiries about the machine.

Problem Cannot Be Solved(P. 780)

When a

Power socket

Connect the power cord.

USB port (for computer connection)

Connect a USB cable when connecting the machine and a computer.

LAN port

Connect a LAN cable when connecting the machine to a wired LAN router, etc.

LAN(P. 418)

Connecting to a Wired

Basic Operations

Sub-output tray

When using a paper type that easily curls such as labels or envelopes, you can reduce curl by opening this tray. Paper Curls(P. 777)

Lower rear cover

Open the lower rear cover to set the paper size switch lever or remove jammed paper. Interior(P. 22) Clearing Jams(P. 723)

Handset jack (MF419x / MF416dw)

Connect the optional handset. Connecting the Telephone Line(P. 146)

External telephone jack (MF419x / MF416dw)

Connect your telephone or answering machine.

Connecting the Telephone Line(P. 146)

Telephone line jack (MF419x / MF416dw)

Connect a telephone cable when connecting the machine to a telephone line. Connecting the Telephone Line(P. 146)

+ 887 hidden pages

Canon MF411dw User Guide

Contents

Important Safety Instructions

Installation

Power Supply

Handling

Maintenance and Inspections

Consumables

Basic Operations

Parts and Their Functions

Front Side

Back Side