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MF237w
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User Guide
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Canon MF237w User Guide

MF249dw / MF247dw / MF237w
User's Guide
USRMA-1363-00 2016-09 en Copyright CANON INC. 2016

Contents

Important Safety Instructions
Installation ............................................................................................................................................................... 3
Power Supply ............................................................................................................................................................ 5
Consumables .......................................................................................................................................................... 10
........................................................................................................... 2
Basic Operations .......................................................................................................................................... 14
Parts and Their Functions ........................................................................................................................................ 17
Front Side .......................................................................................................................................................... 18
Back Side ........................................................................................................................................................... 20
Interior .............................................................................................................................................................. 22
Manual Feed Slot ................................................................................................................................................ 23
Paper Drawer ..................................................................................................................................................... 24
Operation Panel ................................................................................................................................................. 25
Display ........................................................................................................................................................ 28
Customizing the <Home> Screen .................................................................................................................... 33
Using the Display .................................................................................................................................................... 35
Entering Text .......................................................................................................................................................... 38
Placing Documents ................................................................................................................................................. 41
Loading Paper ......................................................................................................................................................... 45
Loading Paper in the Paper Drawer ....................................................................................................................... 47
Loading Paper in the Manual Feed Slot .................................................................................................................. 50
Loading Envelopes .............................................................................................................................................. 52
Loading Preprinted Paper .................................................................................................................................... 54
Specifying Paper Size and Type ............................................................................................................................. 56
Registering a Custom Paper Size .................................................................................................................... 58
Registering Destinations in the Address Book ........................................................................................................ 61
Registering Destinations for One-Touch Dial .......................................................................................................... 65
Registering Multiple Destinations for Group Dial .................................................................................................... 69
Adjusting the Volume .............................................................................................................................................. 72
Entering Sleep Mode ............................................................................................................................................... 76
Setting Auto Shutdown Time ................................................................................................................................... 78
Copying ................................................................................................................................................................ 80
Basic Copy Operations ............................................................................................................................................. 82
Canceling Copies ..................................................................................................................................................... 84
Various Copy Settings .............................................................................................................................................. 86
Enlarging or Reducing ......................................................................................................................................... 87
I
Selecting Document Type
Adjusting Density ............................................................................................................................................... 89
Adjusting Sharpness ........................................................................................................................................... 90
2-Sided Copying (MF249dw / MF247dw) ................................................................................................................. 92
Copying Multiple Documents onto One Sheet (2 on 1/4 on 1) ................................................................................... 95
Using the <Paper Save> Button ............................................................................................................................ 97
Copying Both Sides of an ID Card onto One Page .................................................................................................... 99
Collating Copies by Page ................................................................................................................................... 100
Changing Default Settings ................................................................................................................................. 101
.................................................................................................................................... 88
Faxing .................................................................................................................................................................. 104
Conguring Initial Settings for Fax Functions ......................................................................................................... 107
Deciding Which Fax Receive Mode to Use ............................................................................................................ 108
Registering the Fax Number and Unit Name ........................................................................................................ 109
Selecting the Receive Mode ............................................................................................................................... 111
Connecting the Telephone Line .......................................................................................................................... 113
Sending Faxes ....................................................................................................................................................... 115
Sending from Registered Destinations ................................................................................................................ 121
Specifying from Address Book ...................................................................................................................... 122
Selecting Destinations Directly by Entering Coded Dial Numbers ...................................................................... 125
Specifying Destinations with the One-Touch Buttons ....................................................................................... 128
Specifying Previously Used Destinations ........................................................................................................ 131
Various Fax Settings .......................................................................................................................................... 134
Adjusting Resolution ................................................................................................................................... 135
Adjusting Density ....................................................................................................................................... 136
Adjusting Sharpness ................................................................................................................................... 137
Scanning 2-Sided Documents (MF249dw) ...................................................................................................... 139
Changing Default Settings ................................................................................................................................. 140
Canceling Sending Faxes ................................................................................................................................... 141
Receiving Faxes .................................................................................................................................................... 143
Making a Call before Sending Faxes (Manual Sending) .......................................................................................... 148
Sending Faxes to Multiple Destinations Simultaneously (Sequential Broadcast) ........................................................ 149
Storing Received Faxes into Memory (Memory Reception) ..................................................................................... 151
Forwarding Received Faxes ................................................................................................................................ 155
Selecting a Document to Forward ................................................................................................................. 156
Forwarding All the Received Documents Automatically (MF249dw / MF247dw) ................................................... 158
Receiving Fax Information Services ..................................................................................................................... 162
Checking Status and Log for Sent and Received Documents .................................................................................... 164
Importing/Exporting Address Book Data with the Supplied Software ...................................................................... 166
Sending Faxes from Your Computer (PC Fax) .......................................................................................................... 168
Sending PC Faxes ............................................................................................................................................. 169
Attaching Cover Sheets to PC Faxes .................................................................................................................... 172
Using Address Book for PC Faxes ........................................................................................................................ 176
Registering Destinations ............................................................................................................................. 179
II
Using Registered Destinations .....................................................................................................................
Importing/Exporting Address Book Data from the Fax Driver ........................................................................... 185
183
Using the Machine as a Printer ..................................................................................................... 190
Printing from a Computer ..................................................................................................................................... 191
Printing a Document ......................................................................................................................................... 192
Canceling Prints ............................................................................................................................................... 196
Checking the Printing Status .............................................................................................................................. 199
Various Print Settings ........................................................................................................................................ 200
Enlarging or Reducing ................................................................................................................................. 202
Switching 1-Sided and 2-Sided Printing (MF249dw / MF247dw) ......................................................................... 204
Collating Printouts by Page .......................................................................................................................... 206
Printing Multiple Pages onto One Sheet ........................................................................................................ 208
Printing Posters .......................................................................................................................................... 210
Printing Booklet (MF249dw / MF247dw) ......................................................................................................... 212
Printing Borders ......................................................................................................................................... 214
Printing Dates and Page Numbers ................................................................................................................ 215
Printing Watermarks ................................................................................................................................... 217
Selecting Document Type ............................................................................................................................ 219
Saving Toner .............................................................................................................................................. 221
Combining and Printing Multiple Documents ................................................................................................. 223
Conguring Print Settings to Your Needs ............................................................................................................. 227
Registering Combinations of Frequently Used Print Settings ............................................................................ 228
Changing Default Settings ........................................................................................................................... 230
Using the Machine as a Scanner ................................................................................................... 233
Preparing to Use the Machine as a Scanner ............................................................................................................ 234
Scanning Using the <Scan -> PC> Button ............................................................................................................. 238
Scanning Using an Application ........................................................................................................................... 243
Conguring Scan Settings in ScanGear MF ........................................................................................................... 245
Convenient Scanning with a Machine-Based Operation (MF249dw / MF247dw) ........................................................ 246
Sending Documents as E-Mails Directly from the Machine ..................................................................................... 247
Saving Documents Directly in Shared Folder ........................................................................................................ 254
Canceling Sending Documents (E-Mail/Shared Folder) ........................................................................................... 257
Specifying Detailed Settings ............................................................................................................................... 259
Specifying a Scanning Size ........................................................................................................................... 261
Setting Color Mode ..................................................................................................................................... 262
Selecting a File Format ................................................................................................................................ 263
Adjusting Density ....................................................................................................................................... 265
Specifying Orientation of Your Document ...................................................................................................... 266
Selecting Document Type ............................................................................................................................ 267
Scanning 2-Sided Documents (MF249dw) ...................................................................................................... 268
Adjusting Sharpness ................................................................................................................................... 269
Adjusting Balance between File Size and Image Quality ................................................................................... 271
Setting Gamma Values ................................................................................................................................ 272
III
Sending Using Registered Destinations (E-Mail/Shared Folder)
Specifying from Address Book ...................................................................................................................... 274
Selecting Destinations Directly by Entering Coded Dial Numbers ...................................................................... 277
Specifying Destinations with the One-Touch Buttons ....................................................................................... 280
Specifying Previously Used Destinations ........................................................................................................ 282
Changing Default Settings ........................................................................................................................... 285
Checking Status and Log for Sent Documents (E-Mail/Shared Folder) ...................................................................... 287
............................................................................... 273
Can Be Used Conveniently with a Mobile Device ........................................................... 290
Connecting to a Mobile Device ............................................................................................................................... 291
Make Direct Connection (Access Point Mode) ...................................................................................................... 292
Making the Best Use of the Machine by Utilizing Applications ................................................................................. 295
Using AirPrint ................................................................................................................................................... 296
Printing with AirPrint .................................................................................................................................. 301
Scanning with AirPrint ................................................................................................................................. 304
Faxing with AirPrint .................................................................................................................................... 306
If AirPrint Cannot Be Used ........................................................................................................................... 308
Using Google Cloud Print .................................................................................................................................. 309
Managing the Machine Remotely .......................................................................................................................... 313
Network ............................................................................................................................................................ 315
Connecting to a Network ...................................................................................................................................... 316
Selecting Wired LAN or Wireless LAN ................................................................................................................... 318
Connecting to a Wired LAN ................................................................................................................................ 319
Connecting to a Wireless LAN ............................................................................................................................. 320
Setting Up Connection Using WPS Push Button Mode ..................................................................................... 322
Setting Up Connection Using WPS PIN Code Mode ......................................................................................... 324
Setting Up Connection by Selecting a Wireless Router ..................................................................................... 327
Setting Up Connection by Specifying Detailed Settings .................................................................................... 330
Checking the SSID and Network Key ............................................................................................................. 334
Setting IP Addresses ......................................................................................................................................... 337
Setting IPv4 Address ................................................................................................................................... 338
Setting IPv6 Addresses ................................................................................................................................ 341
Conguring the Machine for Printing or Faxing from a Computer ........................................................................... 348
Conguring Printing Protocols and WSD Functions ............................................................................................... 349
Conguring Printer Ports ................................................................................................................................... 352
Setting Up Print Server ...................................................................................................................................... 355
Conguring Scan Settings (E-Mail/Shared Folders) (MF249dw / MF247dw) ................................................................ 358
Conguring Scan Settings (Sending E-Mail) .......................................................................................................... 359
Conguring Basic E-Mail Settings ................................................................................................................. 360
Conguring E-Mail Communication Settings .................................................................................................. 364
Conguring the Machine for Scanning to Shared Folders ....................................................................................... 368
Setting a Shared Folder as a Save Location .................................................................................................... 369
Conguring the Machine for Your Network Environment ....................................................................................... 373
Conguring Ethernet Settings ............................................................................................................................ 374
IV
Changing the Maximum Transmission Unit ..........................................................................................................
Setting a Wait Time for Connecting to a Network .................................................................................................. 377
Conguring DNS .............................................................................................................................................. 378
Conguring SMB (MF249dw / MF247dw) ............................................................................................................. 383
Conguring SNTP ............................................................................................................................................. 385
Monitoring and Controlling the Machine with SNMP ............................................................................................. 387
376
Security .............................................................................................................................................................. 393
Protecting the Machine from Unauthorized Access ................................................................................................ 394
Preventing Unauthorized Access ........................................................................................................................ 395
Setting Access Privileges .................................................................................................................................... 397
Setting the System Manager PIN .................................................................................................................. 398
Setting a Remote UI PIN .............................................................................................................................. 400
Restricting Communication by Using Firewalls ...................................................................................................... 402
Specifying IP Addresses for Firewall Rules ...................................................................................................... 403
Specifying MAC Addresses for Firewall Rules .................................................................................................. 407
Changing Port Numbers .................................................................................................................................... 410
Setting a Proxy ................................................................................................................................................. 412
Restricting the Machine's Functions ...................................................................................................................... 414
Restricting Access to Address Book and Sending Functions .................................................................................... 415
Setting a PIN for Address Book ..................................................................................................................... 416
Limiting Available Destinations ..................................................................................................................... 418
Prohibiting PC Faxing .................................................................................................................................. 419
Disabling Use of Previously Used Destinations ............................................................................................... 420
Checking Destinations before Sending Documents ......................................................................................... 421
Prohibiting Sequential Broadcasting ............................................................................................................. 423
Disabling HTTP Communication .......................................................................................................................... 424
Disabling Remote UI ......................................................................................................................................... 425
Implementing Robust Security Features ................................................................................................................ 426
Enabling TLS Encrypted Communication for the Remote UI ................................................................................... 427
Conguring IEEE 802.1X Authentication ............................................................................................................... 430
Conguring Settings for Key Pairs and Digital Certicates ...................................................................................... 435
Generating Key Pairs ................................................................................................................................... 437
Using CA-issued Key Pairs and Digital Certicates ........................................................................................... 444
Verifying Key Pairs and Digital Certicates ..................................................................................................... 447
Using Remote UI ........................................................................................................................................ 450
Starting Remote UI ............................................................................................................................................... 451
Remote UI Screens ................................................................................................................................................ 453
Managing Documents and Checking the Machine Status ........................................................................................ 457
Setting Up Menu Options from Remote UI ............................................................................................................. 462
Saving/Loading Address Book from Remote UI ....................................................................................................... 464
Registering Address Book from Remote UI ............................................................................................................. 468
V
Setting Menu List ...................................................................................................................................... 473
Network Settings ................................................................................................................................................. 474
Preferences .......................................................................................................................................................... 485
Timer Settings ...................................................................................................................................................... 490
Common Settings (MF249dw / MF247dw) ............................................................................................................... 495
Copy Settings ........................................................................................................................................................ 497
Fax Settings ......................................................................................................................................................... 499
Scan Settings ........................................................................................................................................................ 510
Adjustment/Maintenance ..................................................................................................................................... 525
System Management Settings ............................................................................................................................... 531
Troubleshooting ......................................................................................................................................... 541
Clearing Jams ........................................................................................................................................................ 543
When an Error Message Appears ........................................................................................................................... 551
When an Error Code Appears ................................................................................................................................. 561
Common Problems ................................................................................................................................................ 567
Installation/Settings Problems ........................................................................................................................... 568
Copy/Printing Problems .................................................................................................................................... 572
Faxing/Telephone Problems ............................................................................................................................... 575
When You Cannot Print Properly ............................................................................................................................ 577
Printing Results Are Not Satisfactory ................................................................................................................... 579
Paper Creases or Curls ...................................................................................................................................... 584
Paper Is Fed Incorrectly ..................................................................................................................................... 586
Maintenance ................................................................................................................................................. 590
Cleaning the Machine ........................................................................................................................................... 591
Exterior ........................................................................................................................................................... 592
Platen Glass ..................................................................................................................................................... 593
Feeder ............................................................................................................................................................ 596
Fixing Assembly ............................................................................................................................................... 597
Machine Interior ............................................................................................................................................... 598
Replacing Toner Cartridges ................................................................................................................................... 600
Before Replacing the Toner Cartridge ................................................................................................................. 603
How to Replace Toner Cartridges ........................................................................................................................ 605
Relocating the Machine ......................................................................................................................................... 608
Printing Reports and Lists ..................................................................................................................................... 610
TX Result Report ............................................................................................................................................... 611
Communication Management Report ................................................................................................................. 614
RX Result Report ............................................................................................................................................... 616
Consumables Status Report ............................................................................................................................... 617
Eco Report ....................................................................................................................................................... 618
VI
PCL Font List (MF249dw / MF247dw) ...................................................................................................................
Address Book List ............................................................................................................................................. 620
User Data List .................................................................................................................................................. 622
Initializing Settings ............................................................................................................................................... 624
Initializing Menu ............................................................................................................................................... 625
Initializing Address Book ................................................................................................................................... 627
Initialize Eco Report Counter .............................................................................................................................. 628
Initializing All Data/Settings ............................................................................................................................... 629
619
Appendix ........................................................................................................................................................... 631
Third Party Software ............................................................................................................................................. 632
Going Green and Saving Money ......................................................................................................................... 634
Improving Eciency ......................................................................................................................................... 636
Going Digital .................................................................................................................................................... 638
So Much More .................................................................................................................................................. 641
Specications ....................................................................................................................................................... 644
Machine Specications ...................................................................................................................................... 645
Wireless LAN Specications ................................................................................................................................ 647
Document Type ................................................................................................................................................ 648
Scan Area .................................................................................................................................................. 649
Paper .............................................................................................................................................................. 650
Copy Specications ........................................................................................................................................... 652
Fax Specications ............................................................................................................................................. 653
Scanner Specications ....................................................................................................................................... 654
Printer Specications ........................................................................................................................................ 655
Specications for E-Mail Sending and Receiving (MF249dw / MF247dw) ................................................................... 656
Specications for Scanning to Shared Folders (MF249dw / MF247dw) ...................................................................... 657
Consumables ........................................................................................................................................................ 658
Manuals Included with the Machine ...................................................................................................................... 659
Using User's Guide ................................................................................................................................................ 660
Screen Layout of User's Guide ............................................................................................................................ 661
Viewing User's Guide ........................................................................................................................................ 665
Manual Display Settings .................................................................................................................................... 666
Others .................................................................................................................................................................. 667
Basic Windows Operations ................................................................................................................................. 668
Notice ............................................................................................................................................................. 677
VII
Important Safety Instructions
Important Safety Instructions
Important Safety Instructions ...................................................................................................................
Installation ............................................................................................................................................................ 3
Power Supply ......................................................................................................................................................... 5
Handling ................................................................................................................................................................. 6
Maintenance and Inspections .............................................................................................................................. 9
Consumables ....................................................................................................................................................... 10
2
1

Important Safety Instructions

Important Safety Instructions
14KF-000
The content described in this chapter is for the pr and others. Before using this machine, read this chapter and follow the instructions to properly use this machine. Do not perform any operations not described in this manual. Canon will not be responsible for any damages resulting from use not described in this manual, improper use, or repair/changes not performed by Canon or a third party authorized by Canon.
evention of damage to property and injury to users of the machine
2
Important Safety Instructions

Installation

T
o use this machine safely and comfortably, carefully read the following precautions and install the machine in an
appropriate location.
14KF-001
Do not install in a location that may result in a r
● A location where the ventilation slots are blocked
(too close to walls, beds, rugs, or similar objects)
● A damp or dusty location
● A location exposed to direct sunlight or outdoors
● A location subject to high temperatures
● A location exposed to open ames
● Near alcohol, paint thinners or other ammable substances
e or electrical shock
Other warnings
● Do not connect unapproved cables to this machine. Doing so may result in a re or electrical shock.
● Do not place necklaces and other metal objects or containers lled with liquid on the machine. If foreign
substances come in contact with electrical parts inside the machine, it may result in a re or electrical shock.
● When installing and removing the optional accessories, be sure to turn OFF the power, unplug the power
plug, and then disconnect all the interface cables and power cord from the machine. Otherwise, the power cord or interface cables may be damaged, resulting in a re or electrical shock.
● Do not use near any medical equipment. Radiowaves emitted from this machine may interfere with medical
equipment, which may cause a malfunction and result in serious accidents.
● If any foreign substance falls into this machine, unplug the power plug from the AC power outlet and
contact your local authorized Canon dealer.
Do not install in the following locations
The machine may dr
● Unstable location
● Location exposed to vibrations
op or fall, resulting in injury.
Other cautions
● When carrying this machine, follo
in injury.
● When installing this machine, be careful not to get your hands caught between the machine and the oor or
walls, or between the paper drawers. Doing so may result in injury.
w the instructions in this manual. If carried improperly, it may fall, resulting
3
Important Safety Instructions
Do not install in the following locations that may result in damage
● A location subject to dr
humidity
● A location near equipment that generates magnetic or
electromagnetic waves
● A laboratory or location where chemical reactions occur
● A location exposed to corrosive or toxic gases
● A location that may warp from the weight of the machine or
where the machine is liable to sink (a carpet, etc.)
amatic changes in temperature or
Avoid poorly ventilated locations
This machine gener may vary, this amount is not harmful. Ozone, etc. may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms. It is recommended that the room where the machine operates be appropriately ventilated to maintain a comfortable working environment. Also avoid locations where people would be exposed to emissions from the machine.
ates a slight amount of ozone, etc. during normal use. Although sensitivity to ozone, etc.
Do not install in a location where condensation occurs
Water droplets (condensation) may form inside the machine when the room where the machine is installed is heated rapidly, and when the machine is moved from a cool or dry location to a hot or humid location. Using the machine under these conditions may result in paper jams, poor print quality, or damage to the machine. Let the machine adjust to the ambient temperature and humidity for at least 2 hours before use.
When using wireless LAN
● Set the machine at a distance of 50 m or less from the wireless LAN router.
● Do not set machine in a location where any object blocks communication. The signal may be degraded when
passing through walls or oors.
● Keep the machine as far as possible from digital cordless phones, microwave ovens, or other equipment that
emit radio waves.
In altitudes of above sea level 3,000 m or higher
Machines with a hard disk may not operate properly when used at high altitudes of about 3,000 meters above sea level, or higher.
Connecting the Telephone Line
This machine conforms to an analog telephone line standard. The machine can be connected to the public switched telephone network (PSTN) only.
If you connect the machine to a digital telephone line or a dedicated telephone line, it might impede proper operation of the machine and could be the cause of damage. Make sure to conrm a type of telephone line before connecting the machine.
Contact your optical ber line or IP telephone line service providers if you want to connect the machine to those telephone lines.
4

Power Supply

Important Safety Instructions
14KF-002
This machine is compatible with voltages of 220 to 240 V
● Use only a po
or electrical shock.
● Do not use power cords other than the one provided, as this may result in a re or electrical shock.
● The provided power cord is intended for use with this machine. Do not connect the power cord to other
devices.
● Do not modify, pull, forcibly bend, or perform any other act that may damage the power cord. Do not place
heavy objects on the power cord. Damaging the power cord may result in a re or electrical shock.
● Do not plug in or unplug the power plug with wet hands, as this may result in an electrical shock.
● Do not use extension cords or multi-plug power strips with the machine. Doing so may result in a re or
electrical shock.
● Do not wrap the power cord or tie it in a knot, as this may result in a re or electrical shock.
● Insert the power plug completely into the AC power outlet. Failure to do so may result in a re or electrical
shock.
● Remove the power plug completely from the AC power outlet during a thunder storm. Failure to do so may
result in a re, electrical shock, or damage to the machine.
wer supply that meets the specied voltage requirements. Failure to do so may result in a re
, and electrical frequency of 50/60 Hz.
Install this machine near the power outlet and leave sucient space ar unplugged easily in an emergency.
ound the power plug so that it can be
When connecting power
● Do not connect the machine to an uninterruptible po
● If plugging this machine into an AC power outlet with multiple sockets, do not use the remaining sockets to
connect other devices.
● Do not connect the power cord into the auxiliary outlet on a computer.
wer source.
Other precautions
Electrical noise may cause this machine to malfunction or lose data.
5

Handling

Important Safety Instructions
14KF-003
● Immediately unplug the po
and contact an authorized Canon dealer if the machine makes an unusual noise, emits an unusual smell, or emits smoke or excessive heat. Continued use may result in a re or electrical shock.
● Do not disassemble or modify this machine. There are high-
voltage and high-temperature components inside the machine which may result in a re or electrical shock.
● Place the machine wher
and electrical parts. Failure to do so may result in unexpected accidents.
● Do not use ammable sprays near this machine. If ammable substances come into contact with electrical
parts inside this machine, it may result in a re or electrical shock.
● When moving this machine, be sure to turn OFF the power of this machine and your computer, and then
unplug the power plug and interface cables. Failure to do so may damage the power cord or interface cables, resulting in a re or electrical shock.
● When plugging or unplugging a USB cable when the power plug is plugged into an AC power outlet, do not
touch the metal part of the connector, as this may result in an electrical shock.
wer plug from the AC power outlet
e children will not come in contact with the power cord and other cables or internal
If you are using a cardiac pacemaker
This machine gener move away from this machine and consult your physician immediately.
● Do not place heavy objects on this machine as the
● For your safety, please unplug the power cord if the machine will not be used for a long period of time.
● Use caution when opening and closing covers to avoid injury to your hands.
● Keep hands and clothing away from the rollers in the output area. If the rollers catch your hands or clothing,
this may result in personal injury.
● The inside of the machine and the output slot are very hot during and immediately after use. Avoid contact
with these areas to prevent burns. Also, printed paper may be hot immediately after being output, so use caution when handling it. Failure to do so may result in burns.
ates a low level magnetic ux. If you use a cardiac pacemaker and feel abnormalities, please
y may fall, resulting in injury.
6
Important Safety Instructions
● When cop
damage the platen glass and result in injury.
● Be careful not to drop a heavy object, such as a dictionary, on the platen glass. Doing so may damage the
platen glass and result in injury.
ying with a thick book placed on the platen glass, do not press the feeder forcefully. Doing so may
Laser beam
● If the laser beam should escape and enter your eyes, exposure may cause damage to your eyes.
When transporting the machine
o prevent damage to the machine during transport, perform the following.
T
● Remove the toner cartridges.
● Securely pack the machine in the original box with packing materials.
If the operating noise concerns you
● Depending on the use environment and operating mode, if the operating noise is of concern, it is
recommended that the machine be Installed in a place other than the oce.
Other precautions
● Follow the instructions in the caution label attached to this machine.
● Avoid shaking or applying shock to this machine.
● Do not forcibly open and close doors, covers, and other parts. Doing so may result in damage to the
machine.
● Do not touch the contacts (
● Do not turn OFF the machine during printing. Also, do not open and close the co
insert paper during printing. Doing so can cause paper jams.
● Use a telephone cable with a length of 3 m or less.
). Doing so may result in damage to the machine.
ver and do not remove or
7
Important Safety Instructions
● The display is a touch panel. Pr
or other pointed object. Doing so may scratch or damage the touch panel's surface.
ess gently to operate. Avoid pressing with a mechanical pencil, ballpoint pen,
8
Important Safety Instructions

Maintenance and Inspections

14KF-004
Clean this machine periodically observe the following. If a problem occurs during operation, see resolved or you feel the machine requires an inspection, see
● Befor
● Unplug the power plug periodically and clean with a dry cloth to remove dust and grime. Accumulated dust
● Use a damp, well wrung-out cloth to clean the machine. Dampen cleaning cloths with water only. Do not use
● Check the power cord and plug periodically for damage. Check the machine for rust, dents, scratches,
e cleaning, turn OFF the power and unplug the power plug from the AC power outlet. Failure to do so
may result in a re or electrical shock.
may absorb humidity in the air and may result in a re if it comes into contact with electricity.
alcohol, benzenes, paint thinners, or other ammable substances. Do not use tissue paper or paper towels. If these substances come into contact with electrical parts inside the machine, they may generate static electricity or result in a re or electrical shock.
cracks, or excessive heat generation. Use of poorly-maintained equipment may result in a re or electrical shock.
. If dust accumulates, the machine may not operate properly. When cleaning, be sure to
Troubleshooting(P. 541) . If the pr
When a Problem Cannot Be Solved(P. 588) .
oblem cannot be
● The inside of the machine has high-temper
may result in burns. Do not touch any part of the machine that is not indicated in the manual.
● When loading paper or removing jammed documents or paper, be careful not to cut your hands with the
edges of the paper.
When removing jammed paper or replacing toner cartridges, be careful not to get any toner on your hands or clothing. If toner gets on your hands or clothing, wash them immediately with cold water.
ature and high-voltage components. Touching these components
9

Consumables

Important Safety Instructions
14KF-005
● Do not dispose of used toner cartridges in open ames. Also, do not stor
location exposed to open ames. This may cause the toner to ignite, and result in burns or re.
● If you accidentally spill or scatter toner, carefully gather the toner particles together or wipe them up with a
soft, damp cloth in a way that prevents inhalation. Never use a vacuum cleaner that does not have safeguards against dust explosions to clean up spilled toner. Doing so may cause a malfunction in the vacuum cleaner, or result in a dust explosion due to static discharge.
e toner cartridges or paper in a
If you are using a cardiac pacemaker
Toner cartridges generate a low level magnetic ux. If you use a cardiac pacemaker and feel abnormalities, please move away from toner cartridges and consult your physician immediately.
● Use caution not to inhale any toner. If you should inhale toner, consult a physician immediately
● Use caution so that toner does not get into your eyes or mouth. If toner should get into your eyes or mouth,
immediately wash with cold water and consult a physician.
● Use caution so that toner does not come into contact with your skin. If it should, wash with soap and cold
water. If there is any irritation on your skin, consult a physician immediately.
● Keep the toner cartridges and other consumables out of the reach of small children. If toner is ingested,
consult a physician or poison control center immediately.
.
● Do not disassemble or modify the toner cartridge. Doing so may cause the toner to scatter.
● Remove the sealing tape of the toner cartridge completely without using excessive force. Doing otherwise
may cause the toner to scatter.
Handling the toner cartridge
● Hold the toner cartridge corr
● Do not touch the toner cartridge memory ( ) or the electrical contacts ( ).
ectly as shown. Do not stand it up or turn it upside-down.
10
Important Safety Instructions
● Do not scr
● Do not r
emove the toner cartridge from this machine or from the protective bag unnecessarily.
atch the drum surface (
) or expose it to light.
● The toner cartridge is a magnetic product. Keep it away from oppy disks, disk drives, and other devices that
can be affected by magnetism. Failure to do so may result in data loss.
Storing the toner cartridge
● Store in the following environment to ensure safe and satisfactory use.
Storage temperature range: 0 to 35°C
Storage humidity range: 35 to 85% RH (relative humidity/no condensation)
*
● Store without opening until the toner cartridge is to be used.
● When removing the toner cartridge from this machine for storage, place the removed toner cartridge into
the original protective bag or wrap it with a thick cloth.
● When storing the toner cartridge, do not store it upright or upside down. The toner will solidify and may not
return to its original condition even if it is shaken.
*
Even within the storable humidity range, water droplets (condensation) may develop inside the toner cartridge if there is a difference of temperature inside and outside the toner cartridge. Condensation will adversely affect the print quality of toner cartridges.
Do not store the toner cartridge in the following locations
● Locations exposed to open ames
● Locations exposed to direct sunlight or bright light for ve minutes or more
● Locations exposed to excessive salty air
● Locations where there are corrosive gases (i.e. aerosol sprays and ammonia)
● Locations subject to high temperature and high humidity
● Locations subject to dramatic changes in temperature and humidity where condensation may easily occur
● Locations with a large amount of dust
● Locations within the reach of children
Be careful of counterfeit toner cartridges
Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge.
For more information, see canon.com/counterfeit.
11
Important Safety Instructions
Availability period of repairing parts and toner cartridges
epairing parts and toner cartridges for the machine will be available for at least seven (7) years after
The r production of this machine model has been discontinued.
Toner cartridge packing materials
● Save the protective bag for the toner cartridge. They are required when transporting this machine.
● The packing materials may be changed in form or placement, or may be added or removed without notice.
● Dispose of the removed sealing tape according to local regulations.
When disposing of a used toner cartridge
Place the toner container into its protective bag to prevent the toner from scattering, and then dispose of the toner cartridge according to local regulations.
12
Basic Operations
Basic Operations
Basic Operations ...............................................................................................................................................
Parts and Their Functions ................................................................................................................................... 17
Front Side ....................................................................................................................................................... 18
Back Side ........................................................................................................................................................ 20
Interior ........................................................................................................................................................... 22
Manual Feed Slot ............................................................................................................................................ 23
Paper Drawer ................................................................................................................................................. 24
Operation Panel .............................................................................................................................................. 25
Display ..................................................................................................................................................... 28
Customizing the <Home> Screen ............................................................................................................. 33
Using the Display ................................................................................................................................................. 35
Entering Text ....................................................................................................................................................... 38
Placing Documents .............................................................................................................................................. 41
Loading Paper ...................................................................................................................................................... 45
Loading Paper in the Paper Drawer ................................................................................................................ 47
Loading Paper in the Manual Feed Slot .......................................................................................................... 50
Loading Envelopes .......................................................................................................................................... 52
14
Loading Preprinted Paper ............................................................................................................................... 54
Specifying Paper Size and Type ....................................................................................................................... 56
Registering a Custom Paper Size ............................................................................................................. 58
Registering in the Address Book ........................................................................................................................ 60
Registering Destinations in the Address Book ................................................................................................ 61
Registering Destinations for One-Touch Dial .................................................................................................. 65
Registering Multiple Destinations for Group Dial ........................................................................................... 69
Adjusting the Volume .......................................................................................................................................... 72
Entering Quiet Mode ........................................................................................................................................... 74
Entering Sleep Mode ........................................................................................................................................... 76
Setting Auto Shutdown Time .............................................................................................................................. 78
13

Basic Operations

Basic Operations
14KF-006
This chapter describes basic oper documents, that are frequently performed to use the functions of the machine.
ations, such as how to use the operation panel or how to load the paper and
◼ Parts and Their Functions
This section describes the exterior and interior parts of the machine and their functions, as well as how to use the keys on the operation panel and how to view the display.
Parts and Their Functions(P. 17)
◼ Using the Display
This section describes ho
w to toggle the display and select items.
Using the Display(P. 35)
◼ Entering T
This section describes how to enter characters and numbers for registering destinations to the Address Book, sending faxes, etc.
ext
Entering Text(P. 38)
◼ Placing Documents
This section describes ho
w to place documents on the platen glass and in the feeder.
Placing Documents(P. 41)
14
◼ Loading Paper
Basic Operations
This section describes ho
◼ Registering in the Addr
This section describes how to register destinations for sending faxes or scanned documents.
Addr
ess Book(P. 60)
w to load the paper into the paper drawer and manual feed slot.
ess Book
Loading Paper(P. 45)
Registering in the
◼ Adjusting the V
This section describes how to adjust the volume of various machine sounds, such as those produced when fax sending is complete or when an error occurs.
olume
Adjusting the Volume(P. 72)
◼ Entering Quiet Mode
This section describes ho
Mode(P
. 74)
w to place the machine in quiet mode to reduce operation sound.
Entering Quiet
15
◼ Entering Sleep Mode
Basic Operations
This section describes ho
◼ Setting Auto Shutdo
This section describes how to enable the <Auto Shutdown Time> setting.
w to set the sleep mode.
wn Time
Entering Sleep Mode(P. 76)
Setting Auto Shutdown Time (P. 78)
16
Basic Operations

Parts and Their Functions

14KF-007
This section describes the parts of the machine (e addition to describing the parts of the machine used for such basic operations as placing documents, loading paper, and replacing the toner cartridges, this section also describes the keys on the operation panel and display. Read this section for tips on how to use the machine properly.
Front Side(P. 18) Back Side(P. 20) Interior(P. 22) Manual Feed Slot(P. 23) Paper Drawer(P. 24) Operation Panel(P. 25)
xterior, front and back side, and interior) and how they function. In
17

Front Side

Basic Operations
14KF-008
Document feeder tray
Open to load an original in the feeder. Placing Documents(P. 41)
Feeder
Automatically feeds documents into the machine for scanning. When two or mor feeder, documents can be scanned continuously.
Placing Documents(P. 41)
e sheets are loaded in the
Operation panel
The oper You can perform all the operations and specify settings from the operation panel. You can move it up or down so it is easier to operate.
ation panel consists of keys such as the numeric keys and [Start] key, a display, and status indicators.
Operation Panel(P. 25) Display(P. 28)
Output tray
Printed paper is output to the output tr
ay.
Lift handles
Hold the lift handles when carrying the machine. Relocating the Machine(P. 608)
Power switch
T
urns the power ON or OFF. To restart the machine, turn OFF the machine, wait for at least 10 seconds, and
turn it back ON.
Paper stopper
events paper that has been output after printing from falling.
Pr
18
Basic Operations
Manual feed slot
Load the paper into the manual feed slot when you want to tempor that which is loaded in the paper drawer.
Loading Paper in the Manual Feed Slot(P. 50)
arily use a type of paper different from
Paper drawer
Load the type of paper you fr
Dr
awer(P. 47)
equently use into the paper drawer.
Loading Paper in the Paper
Scanning area
Documents loaded in the feeder ar
e automatically fed to the scanning area for scanning.
Platen glass
Place documents to scan on the platen glass. Also, use the platen glass to place thick or bound documents such as books when the
y cannot be loaded in the feeder.
Placing Documents(P. 41)
Ventilation slots (MF249dw / MF247dw)
Air fr
om inside the machine is vented out to cool down the inside of the machine. Note that placing objects in
front of the ventilation slots prevents ventilation.
Installation(P. 3)
19

Back Side

MF249dw / MF247dw
Basic Operations
14KF-009
MF237w
Rating label
The label sho
oblem Cannot Be Solved(P. 588)
Pr
ws the serial number, which is needed when making inquiries about the machine.
When a
Rear cover
Open the r
ear cover when clearing paper jams.
Clearing Jams(P. 543)
USB port
Connect a USB cable when connecting the machine and a computer. For connection steps, see "Getting Started". Manuals Included with the Machine(P. 659)
LAN port
Connect a LAN cable when connecting the machine to a wir "Getting Started".
Manuals Included with the Machine(P. 659)
20
ed LAN router, etc. For connection steps, see
Basic Operations
External telephone jack
Connect an e
xternal telephone or the optional handset.
Connecting the Telephone Line(P. 113)
Telephone line jack
Connect a telephone cable when connecting the machine to a telephone line. Connecting the Telephone Line
(P. 113)
Power socket
Connect the po
Machine
(P. 659)
wer cord. For connection steps, see "Getting Started".
Manuals Included with the
21

Interior

Basic Operations
14KF-00A
Operation panel
Lift this panel to r
Cartridges
eplace the toner cartridges or clear paper jams.
(P. 605)
Clearing Jams(P. 543)
Toner cover
Open this co
Cartridges
ver to replace the toner cartridges or clear paper jams.
(P. 605)
Clearing Jams(P. 543)
Paper exit guide
Open this guide to clear paper jams. Clearing Jams(P. 543)
LINKS
How to Replace Toner Cartridges(P. 605)
How to Replace Toner
How to Replace Toner
22
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