Canon D300 User Manual

Printer Guide

IMPORTANT:

Read this manual carefully. Use this manual when you need quick reference help for the printer feature of your machine.

Using Your Documentation

Using Your DocumentationUsing Your Documentation

Your machine includes the following documentation. This documentation has been designed so that you can easily use your machine to suit your particular needs.

Setting up the machine ..................................

Installing CARPS Software...........................

Document and paper handling .....................

Making copies.................................................

Setup Sheet

Printing with CARPS Software ....................

Maintenance ...................................................

Troubleshooting feed and copy issues ..........

Installing CARPS software ...........................

Printer Properties ..........................................

Troubleshooting Printer Driver issues.........

Basic Guide

Printer Guide

How This Manual Is Organized

How This Manual Is OrganizedHow This Manual Is Organized

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Appendix

Index

Glossary

Before You Start

Installing Canon Advanced Raster Printing System (CARPS)

Printer Properties

Troubleshooting

Printer Specifications

• Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions.

iii

Legal Notices

Legal NoticesLegal Notices

Trademarks

TrademarksTrademarks

Canon, the Canon Logo, and imageCLASS are trademarks of Canon Inc. Microsoft Corporation in the United States and/or in other countries. Other brand and product names are trademarks or registered trademarks of their respective companies. In this manual, Microsoft Windows respectively.

CopyrightCopyright

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.

Notice

NoticeNotice

The information in this document is subject to change without notice.

CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.

and Windows® are either registered trademarks or trademarks of Microsoft

and Microsoft® Windows® are referred to as Microsoft and

Contents

ContentsContents

Chapter 1: Before You Start

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Where to Find Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Chapter 2: Installing Canon Advanced Raster Printing System (CARPS)

What is CARPS? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Installing CARPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Installing User Software . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Windows 98/Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20

Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29

Network Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-37

Connecting to the imageCLASS D300 Series

Already on Your Network . . . . . . . . . . . . . . 2-37

Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-40

Connecting the imageCLASS D300 Series

as a Shared Printer . . . . . . . . . . . . . . . . . . 2-41

Chapter 3: Printer Properties

Windows 98/Me Printer Properties . . . . . . . . . . . . . . . . . . . . . . . 3-2

Windows 2000/XP Printer Properties and

Default Document Properties . . . . . . . . . . . . . . . . . 3-21

Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Default Document Properties . . . . . . . . . . . . . . . . . . . . . 3-29

Chapter 4: Troubleshooting

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

CARPS Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Uninstalling CARPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Appendix: Printer Specifications . . . . . . . . . . . . . . . . . . . A-1

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .I-1

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1

How to Use This Manual

How to Use This ManualHow to Use This Manual

■

Symbols Used in This Manual

Symbols Used in This ManualSymbols Used in This Manual

Please read the list below of symbols, terms, and abbreviations used in this guide.

Indicates a warning concerning operations that may lead to death or injury to

WARNING

persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings.

Indicates a caution concerning operations that may lead to injury to persons or

CAUTION

damage to property if not performed correctly. In order to use the machine safely, always pay attention to these cautions.

Indicates an operational warning or restriction. Be certain to read these items to

IMPORTANT

operate the machine correctly, and to avoid damage to the machine.

Indicates a note for operation or an additional explanation. Reading these is highly

NOTE

recommended.

( p. n-nn)

A number preceded by an arrow and enclosed in parenthesis refers to a page number in this guide which contains more information on the topic of the previous sentence.

 Setup Sheet

Refer to the Setup Sheet for details on the topic of the previous sentence.

 Basic Guide

Refer to the Basic Guide for details on the topic of the previous sentence.

machine The word “machine” refers to imageCLASS D300 series.

default A setting that remains in effect unless you change it.

Your new machine has many advanced features, including CARPS (Canon Advanced Raster Printing System). CARPS gives you instant access to printer information. In this documentation CARPS is also referred to as the Canon imageCLASS D300, as it appears on your screen after it has been installed.

■■■■

Keys Used in This Manual

Keys Used in This ManualKeys Used in This Manual

A button is referred to as follows in this manual:

A button on the screen ............................ Finish

■

Displays Used in This Manual

Displays Used in This ManualDisplays Used in This Manual

Screenshots of computer operation screens used in this manual may differ from the ones you actually see, depending on the model or options that come with your machine.

The keys or buttons which you should press are marked with , as shown below. When multiple buttons or keys can be pressed, they will be highlighted and mentioned in the order in which they should be pressed.

4 The Wizard displays a list of available printers. Click Have Disk.

Click this button for operation

vii

■■■■

Abbreviations Used in This Manual

Abbreviations Used in This ManualAbbreviations Used in This Manual

In this manual, product names and model names are abbreviated as follows:

Microsoft

Windows® 98 operating system: Windows 98

Microsoft® Windows® Millennium Edition operating system: Windows Me

Microsoft

Windows® 2000 operating system: Windows 2000

Windows® XP operating system: Windows XP

viii

Chapter 1

Chapter 1Chapter 1

Before You Start

Before You Start Before You Start

This chapter provides an explanation of the system environments required for using CARPS (Canon Advanced Raster Printing System). It also explains where to find help and information regarding the installation and use of this software.

• Introduction

• System Requirements

• Where to Find Help

Before You Start

1-1

Introduction

IntroductionIntroduction

CARPS (Canon Advanced Raster Printing System) gives users of Windows 98, Windows Me, Windows 2000, or Windows XP operating system the ability to make full use of the printer. CARPS enables you to print from any Windows application to your machine.

You can acquire information about Canon products and update your software on the Canon home page (http://www.usa.canon.com).

Before You Start

1-2

System Requirements

System RequirementsSystem Requirements

The printer driver for Windows 98/Me/2000/XP can be used in the following system environments:

Operating System Software

Windows 98, Windows Me, Windows 2000, or Windows XP (x86 architecture).

Computer

Any computer on which Windows 98, Windows Me, Windows 2000, or Windows XP runs properly.

Hardware Environment

Using CARPS software requires following computer environment.

• IBM or IBM-compatible PC

• CD-ROM drive or network environment with the access to CD-ROM

• PC equipped with a USB port and the USB class driver installed

Before You Start

OS CPU RAM

Windows 98

Windows Me

Windows 2000*

Windows XP*

* Logon as a user account with administrator rights is recommended.

Pentium greater

Intel MH

Intel Pentium®133 MHZ or greater, or compatible micro processors (up to 2 processors are supported)

Pentium Family MH

90 MHz or

Pentium®150

or greater

233

32 MB or greater To use a FAT 16 file

32 MB or greater 295 MB or greater

64 MB or greater 850 MB or greater

64 MB or greater

Available free

disk space

system, 330 MB or greater, and to use a FAT 32 file system, 300 MB or greater

1.5 GB or greater

1-3

Where to Find Help

Where to Find HelpWhere to Find Help

Before you contact Canon, please record the following information: Serial Number (on back of machine):

Model Name (on front of machine):

Purchase Date:

Here is where to find help if you are having problems with installation, or in using your machine:

IN THIS GUIDE

See “Troubleshooting” on page 4-1 for common problems.

IN BASIC GUIDE

See chapter 8.

README.TXT file

Any hints, enhancements, limitations, and restrictions you need to be aware of when installing and using your printer driver are included in the README.TXT file provided with the software. The README.TXT file is located in the software CD-ROM.

Online Help

You can locate additional help for questions you may have regarding your printer in the Online Help file provided with the software. In the printer’s Properties dialog box, you can click Help to display additional information about every feature and option in CARPS. You can

also click (Help) in the upper right corner of most dialog boxes, and then click a specific item in the dialog box for help with that item; or right-click a specific item and choose Help to

access the same help information for the item. See the Online Help for detailed information on specifying CARPS options.

Before You Start

CUSTOMER CARE CENTER

• For e-mail support, the latest driver downloads and answers to frequently asked questions, visit: www.usa.canon.com/consumer

• For live techinical support, call 1-800-824-4040, Monday - Friday, 8 am - 8 pm EST (except holidays).

• 24-hour, 7 days/week automated support for troubleshooting issues on most current models, call 1-800-423-2366.

• CANADA Users - call for technical support 24 hours/day, 7days/week at 1-800 OK CANON.

Support programs are subject to change without notice.

1-4

Chapter 2

Chapter 2Chapter 2

Installing Canon Advanced

Installing Canon Advanced Installing Canon Advanced Raster Printing System (CARPS)

Raster Printing System (CARPS)

Raster Printing System (CARPS)Raster Printing System (CARPS)

This chapter describes CARPS (Canon Advanced Raster Printing System). It includes the following information:

• What is CARPS?

• Installing CARPS

2-1

Installing Canon Advanced Raster Printing System

What is CARPS?

What is CARPS?What is CARPS?

Canon Advanced Raster Printing System (CARPS)

This software extends the power of the Windows operating system to a printer to speed up and simplify printing. Canon Advanced Raster Printing System provides more printing control under Windows applications.

Installing CARPS

Installing CARPSInstalling CARPS

If you are using the Canon imageCLASS D300 Series machine as a local printer (connected directly to your computer), follow the steps in “Installing User Software” on page 2-3 or, according to your operating system, the steps in “Windows 98/Me” on page 2-11, “Windows 2000” on page 2-20 or “Windows XP” on page 2-29. If the imageCLASS D300 Series is already on your network, and you want to start using it, follow the steps in “Connecting to the imageCLASS D300 Series Already on Your Network” on page 2-37. If you want to install the imageCLASS D300 Series as a shared printer, follow the steps in “Connecting the imageCLASS D300 Series as a Shared Printer” on page 2-41.

2-2

Installing Canon Advanced Raster Printing System

Installation Procedures

Installation ProceduresInstallation Procedures

This section describes how to install CARPS using Setup Wizard, Plug and Play, and Add Printer Wizard.

Installing User Software

Installing User SoftwareInstalling User Software

If you want to configure the port setting and your operating system is Windows 2000/XP, follow the steps in “Installing Printer Driver without a USB Connection” on page 2-6. If not, follow the steps in “Installing Printer Driver through a USB Connection” on page 2-3.

■■■■

Installing Printer Driver through a USB Connection

Installing Printer Driver through a USB ConnectionInstalling Printer Driver through a USB Connection

The following is the installation procedure of the user software using a USB connection, under Windows 98/Me/2000/XP.

The screen shots shown are from Windows 2000.

1 Make sure the machine is not connected to your computer and it is turned on.

• Do not connect the USB cable to the port on your computer at this time. During the

IMPORTANT

installation of the software, the installation program will prompt you when it is appropriate to connect the machine to your computer.

• If you are using Windows 2000/XP, be sure to log on as member of Administrators. The full control access right for the printer is necessary for the installation of CARPS.

2 Place the CD-ROM into your CD-ROM drive. The installation starts automatically.

If the installation does not start automatically, select Run from the Start menu  type

NOTE

“D:\Drivers\us_eng\prnsetup\Setup.exe” (if your CD-ROM drive is drive “D:”) in the command line  click OK.

Installing Canon Advanced Raster Printing System

2-3

3 Click Next on the CARPS Printer Driver dialog box.

4 When the License Agreement dialog box appears, check the contents. Select I accept the

terms in the license agreement  click Next.

A message recommending you to restart your computer may appear under some

NOTE

operating systems. In this case, continue installing after restarting your computer.

Installing Canon Advanced Raster Printing System

2-4

5 Check Install Printer Driver through a USB Connection  click Next  Ye s.

6 Connect the machine to your computer with the USB cable. The program starts installing the

printer driver automatically.

The USB cable must be connected to the port on your computer within 90 seconds

IMPORTANT

after Ye s is clicked, otherwise the installation will not complete. For more information on connecting the USB cable, refer to the Setup Sheet.

2-5

Installing Canon Advanced Raster Printing System

7 When the installation is complete, the following dialog box appears. Select Yes , I w a nt to

restart my computer now on the dialog box  click Exit.

■■■■

Installing Printer Driver without a USB Connection

Installing Printer Driver without a USB ConnectionInstalling Printer Driver without a USB Connection

The following is the installation procedure of the user software without using a USB connection, under Windows 2000/XP.

The screen shots shown are from Windows 2000.

1 Make sure the machine is connected to your computer and it is turned on.

• If Plug and Play is automatically carried out and the Found New Hardware

IMPORTANT

Wizard dialog box appears, click Cancel and follow the procedure below.

• If you are using Windows 2000/XP, be sure to log on as member of Administrators. The full control access right for the printer is necessary for the installation of CARPS.

2 Place the CD-ROM into your CD-ROM drive. The installation starts automatically.

If the installation does not start automatically, select Run from the Start menu  type

NOTE

“D:\Drivers\us_eng\prnsetup\Setup.exe” (if your CD-ROM drive is drive “D:”) in the command line  click OK.

Installing Canon Advanced Raster Printing System

2-6

3 Click Next on the CARPS Printer Driver dialog box.

4 When the License Agreement dialog box appears, check the contents. Select I accept the

terms in the license agreement  click Next.

A message recommending you to restart your computer may appear under some

NOTE

operating systems. In this case, continue installing after restarting your computer.

Installing Canon Advanced Raster Printing System

2-7

5 Uncheck Install Printer Driver through a USB connection  click Next.

6 Check Add printers and Update Drivers  click Next.

2-8

Installing Canon Advanced Raster Printing System

7 Configure Port Settings, Printer Name, Use as Shared Printer, and Set as Default 

click Next.

Port Settings

: Select one of the following options  click

Settings

settings.

Use Standard Port: Select to configure the standard port. Use Network Printer: Select to configure your printer as the shared printer.

Add Port: Select to add a port. Printer Name: Type your printer name. Use as Shared Printer: Select to configure your printer as the shared printer (only for

Windows 2000/XP). Set as Default: Select to configure your printer as the default printer.

8 Confirm the contents of the Printer List for Driver Installation

to configure the port

dialog box



click Start.

Installing Canon Advanced Raster Printing System

2-9

9 When the following dialog box appears, select Ye s, I want to restart my computer now 

click Exit.

Installing Canon Advanced Raster Printing System

2-10

Windows 98/Me

Windows 98/MeWindows 98/Me

■■■■

Windows 98/Me Plug and Play

Windows 98/Me Plug and PlayWindows 98/Me Plug and Play

The following is the installation procedure of Plug and Play, under Windows 98/Me.

The screen shots shown are from Windows 98.

Before you install the software, make sure you do the following:

• Connect the machine to your computer ( Setup Sheet).

• Turn on the machine ( Setup Sheet).

• Start up Windows 98/Me.

1 Plug and Play is being carried out and the Add New Hardware Wizard dialog box appears.

Click Next.

Installing Canon Advanced Raster Printing System

2-11

2 Select Search for the best driver for your device (Recommended) in the Add New

Hardware Wizard dialog box  click Next.

3 Place the CD-ROM into the CD-ROM drive.

4 Select Specify a location (in Windows Me, Specify the location of the driver

(Advanced)) click Browse to select the driver in the language that you want to install. For example, if your CD-ROM drive is drive “D:”, browse to “D:\Usbport\win98”  click Next.

Installing Canon Advanced Raster Printing System

2-12

5 Click Next on Windows driver files search for the device  click Finish.

6 The Add New Hardware Wizard dialog box appears. Click Next.

7 Select Search for the best driver for your device (Recommended) in the Add New

Hardware Wizard dialog box  click Next.

Installing Canon Advanced Raster Printing System

2-13

8 Select Specify a location (in Windows Me, Specify the location of the driver (Advanced))

 click Browse to select the driver in the language that you want to install. For example, if your CD-ROM drive is drive “D:”, browse to “D:\Drivers\us_eng\win9x_me”  click OK. Confirm that the folder to browse is selected under Specify a location  click Next.

9 Click Next on Windows driver files search for the device.

10 Enter the name you wish to use  click Finish.

Installing Canon Advanced Raster Printing System

2-14

11 When the installation is complete, the following dialog box appears. Click Finish on the

Add New Hardware Wizard dialog box.

Installing Canon Advanced Raster Printing System

2-15

■■■■

Windows 98/Me Add Printer Wizard

Windows 98/Me Add Printer WizardWindows 98/Me Add Printer Wizard

The following is the installation procedure of Add printer Wizard, under Windows 98/Me.

The screen shots shown are from Windows 98.

1 From the Start menu, select Settings  Printers. The Printers folder appears.

2 Double-click the Add Printer icon. The Add Printer Wizard dialog box appears. Click

Next.

3 Select Local Printer  click Next.

Installing Canon Advanced Raster Printing System

2-16

4 The Wizard displays a list of available printers. Click Have Disk.

5 The Install From Disk dialog box appears. Place the CD-ROM into the CD-ROM drive.

Use Browse to select the directory, or enter the path name that contains CARPS software  click OK.

For example, if you are using the CD-ROM to install CARPS software, and your CD-ROM drive is drive “D:”, the path name would be “D:\Drivers\us_eng\win9x_me”.

Installing Canon Advanced Raster Printing System

2-17

6 Select the printer  click Next.

7 Select the printer’s port  click Next.

Installing Canon Advanced Raster Printing System

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