Brother PT-E800T User's Guide
User's Guide
PT-E800T
Read the whole guide before using your product and keep it for later
reference.
Version E
SGP ENG
Introduction
Important Notice
The contents of this document and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained
herein and shall not be responsible for any damages (including consequential) caused by reliance on the
materials presented, including but not limited to typographical and other errors relating to the publications.
Screen images in this document may differ depending on your computer's operating system, your product
model and, the software version.
Before using the P-touch, make sure you read all documents included with the P-touch for information
about safety and proper operation.
Not all options and the consumables such as TZe tape, FLe label, and HSe tube are available in all
countries.
The available options and supplies may vary depending on the country.
Available Manuals
Visit the Brother support website at support.brother.com and click Manuals on your model page to download
the latest manuals.
Product Safety Guide
Quick Setup Guide
User's Guide
1
Printed manual in the box
2
PDF manual on the included CD-ROM
2
1
1
This guide provides safety information; read it before you use the
P-touch.
This guide provides basic information about using the P-touch along
with troubleshooting tips.
This guide provides additional information about the P-touch settings
and operations, troubleshooting tips, and maintenance instructions.
i
Symbols Used in This Guide
WARNING
CAUTION
The following symbols are used throughout this guide:
Tells you what to do to avoid the risk of injury.
Tells you about procedures you must follow to avoid minor personal injury or
damage to the P-touch.
Important
Note
Indicates information or directions that should be followed. Ignoring them may result
in damage, or failed operations.
Indicates notes that provide information or directions that can help you better
understand and use the product more efficiently.
ii
IMPORTANT NOTE
This product is approved for use in the country of purchase only. Do not use this product outside the
country of purchase as it may violate the wireless telecommunication and power regulations of that
country.
Not all models are available in all countries.
iii
Table of Contents
Section I Basic Operations
1 Setting Up the P-touch 2
General Description ...................................................................................................................................2
Front/Back ...........................................................................................................................................2
Inside ...................................................................................................................................................3
Connecting the Power Supply ...................................................................................................................4
Inserting a Tube.........................................................................................................................................5
Inserting a Ribbon Cassette ......................................................................................................................6
Inserting a Tape Cassette..........................................................................................................................7
Turning Power On/Off................................................................................................................................8
Feeding Tape ............................................................................................................................................9
2 Printing Using the Computer 10
Installing the Printer Driver and Software ................................................................................................10
Connecting the P-touch to a Computer ...................................................................................................10
Printing from a Computer.........................................................................................................................11
Available Applications........................................................................................................................11
Printing from Your Computer.............................................................................................................11
Attaching Labels ................................................................................................................................14
3 Changing the P-touch Settings 16
Printer Setting Tool ..................................................................................................................................16
Before Using the Printer Setting Tool ................................................................................................16
Using the Printer Setting Tool..................................................................................................................17
Device Settings........................................................................................................................................19
Settings Dialog Box ...........................................................................................................................19
Menu Bar ...........................................................................................................................................21
Basic Tab...........................................................................................................................................23
Label Settings Tab.............................................................................................................................24
Tube Settings Tab .............................................................................................................................25
Applying Setting Changes to Multiple Printers ..................................................................................27
4 Other Functions 28
Confirming the P-touch Settings ..............................................................................................................28
Printing Labels Distributed to Multiple Printers (Label Only) ...................................................................29
Distributed Printing ............................................................................................................................29
Printing Labels in High Resolution Mode.................................................................................................33
Printing Labels in High Speed Mode .......................................................................................................34
Printing Labels in High Quality Mode.......................................................................................................35
iv
Section II Application
5 Using P-touch Software 37
Installing P-touch Software ......................................................................................................................37
6 How to Use Cable Label Tool 38
Starting Cable Label Tool ........................................................................................................................38
Creating a Cable Label ............................................................................................................................39
Faceplate...........................................................................................................................................39
Cable Wrap........................................................................................................................................40
Cable Flag .........................................................................................................................................41
Patch Panel .......................................................................................................................................42
Punch-Down Block ............................................................................................................................42
Die-cut Flag .......................................................................................................................................43
PVC Tube ..........................................................................................................................................43
Heat Shrink Tube...............................................................................................................................44
Linking a Database ..................................................................................................................................44
Numbering Function (Serialised Number) Printing ..................................................................................45
Printing with Cable Label Tool.................................................................................................................45
7 How to Use P-touch Editor 46
Starting P-touch Editor.............................................................................................................................46
Printing with P-touch Editor .....................................................................................................................48
Express mode....................................................................................................................................48
Professional mode.............................................................................................................................48
Snap mode ........................................................................................................................................49
Printing tubes.....................................................................................................................................49
8 How to Use P-touch Library 50
Starting P-touch Library ...........................................................................................................................50
Opening and Editing Templates ..............................................................................................................52
Printing Templates...................................................................................................................................53
Searching for Templates..........................................................................................................................54
9 How to Update P-touch Software 56
Updating Cable Label Tool and P-touch Editor .......................................................................................56
Updating the Firmware ............................................................................................................................58
Section III Appendix
10 Resetting the P-touch 62
Resetting All Settings to the Factory Settings Using the P-touch Buttons...............................................62
Resetting Data Using the Printer Setting Tool .........................................................................................62
v
11 Maintenance 63
Cleaning the Unit .....................................................................................................................................63
Cleaning the Print Head...........................................................................................................................63
Cleaning the Label Roller ........................................................................................................................64
Cleaning the Tape Cutter Unit .................................................................................................................64
Cleaning the FLe Sensor .........................................................................................................................65
Replacing or Cleaning the Tube Cutter and Tube Cutter Board..............................................................65
Replacing the Tube Cleaner ....................................................................................................................66
Replacing the Rollers for Tubes ..............................................................................................................67
Replacing the Platen Roller and Conveyance Rollers.......................................................................67
12 Useful Settings 68
Auto Power-Off Time ...............................................................................................................................68
13 Using the Rechargeable Li-ion Battery/Battery Base
(Optional: PA-BT-4000LI/PA-BB-003) 69
Installing the Rechargeable Li-ion Battery ...............................................................................................69
Removing the Rechargeable Li-ion Battery .............................................................................................70
Charging the Rechargeable Li-ion Battery...............................................................................................70
Stopping Rechargeable Li-ion Battery Charging .....................................................................................71
Notes on Using the Rechargeable Li-ion Battery.....................................................................................71
Rechargeable Li-ion Battery Characteristics ...........................................................................................71
Product Specifications .............................................................................................................................72
14 Troubleshooting 73
Overview..................................................................................................................................................73
Printing Problems ..............................................................................................................................74
Version Information ...........................................................................................................................78
LED Indicators .........................................................................................................................................79
Indicator Warnings.............................................................................................................................83
15 Product Specifications 84
P-touch Specifications .............................................................................................................................84
Operating Environment............................................................................................................................86
vi
Section I
Basic Operations I
Setting Up the P-touch 2
Printing Using the Computer 10
Changing the P-touch Settings 16
Other Functions 28
1
Setting Up the P-touch 1
General Description 1
Front/Back 1
Front
4
5
6
7
8
1
2
3
9
10
11
1
Back
1 Tube exit slot
2 Handle
3 Cover open button
4 Tube insert slot
5 Top Cover
6 Tape exit slot
7 (Tube) indicator
8 (Label) indicator
9 (Battery) indicator
4
13
12
10 (Power) button
11 (Feed and Cut) button
12 USB port
13 AC adapter socket
2
Setting Up the P-touch
Important
Inside 1
1234
5
10
11
1
6
7
1 Tube release lever
2 Tube half-cut adjuster
3 Tube cutter board
4 Tube cutter
5 Tube exit slot
6 Platen roller
7 Print head (for tube)
8 Ribbon cassette compartment (for tube)
9 Tape exit slot
10 Tube cleaner
11 Tube insert slot
12 Tape cassette compartment
13 Print head (for tape)
12
13
14
8
9
14 Tape cutter unit
Before using the P-touch, make sure you remove the protective material according to the following
procedure.
1 Press the cover open button to open the top cover.
2 Pull the tape to remove the tape together with the protective material.
3
Setting Up the P-touch
Important
Note
Connecting the Power Supply 1
Use the AD9100ESA (AC adapter) for this P-touch. Connect the AC adapter directly to the P-touch.
a Insert the plug on the AC adapter cord into the AC adapter socket marked DC IN 24 V on the P-touch.
b Insert the plug on the power supply cord into the AC adapter.
1
2
1 AC adapter
2 Power supply cord
1
c Insert the power supply plug into a standard electrical socket.
• Turn the P-touch off before disconnecting the AC adapter.
• Do not pull or bend the AC adapter cord and power supply cord.
• After the power supply plug is inserted into the electrical socket, it may take a few seconds until the
(Power) button is enabled.
To safeguard and backup the P-touch memory, when the power supply is unplugged it is recommended
to leave the rechargeable Li-ion batteries (optional: PA-BT-4000LI), installed in the P-touch.
4
Setting Up the P-touch
Note
Inserting a Tube 1
a Press the cover open button to open the top cover.
b Pull the tube release lever up.
1
c Pass the tube as shown in the illustration so that the end of the tube reaches the “ ” mark on the
P-touch, and then push the tube release lever down.
d Close the top cover.
• Do not use tube which is dirty, bent, flattened, has a rough surface or uneven tube thickness, or is defective
in any other way.
• When using the P-touch, position it so direct sunlight does not enter the P-touch through the tube exit slot.
• You can use the tube half-cut adjuster to adjust the depth of half cuts to one of three settings.
• If the tube is jammed or not cut completely, use the (Feed and Cut) button to manually cut the tube
completely. Press and hold the button for 2 to 10 seconds until the (Power) indicator changes from
being lit in green to flashing in green, and then release it. The tube will be cut when the button is released.
5
Setting Up the P-touch
Inserting a Ribbon Cassette 1
a Press the cover open button to open the top cover.
b Insert the ribbon cassette into the ribbon cassette compartment, and then push down evenly until the
ribbon cassette is installed correctly.
c Close the top cover.
1
6
Setting Up the P-touch
Important
1
Inserting a Tape Cassette 1
The TZe tape, FLe label, and HSe tube cassettes can be used in your P-touch.
If the new tape cassette has a cardboard stopper, be sure to remove the stopper before inserting the
cassette.
a Check that the end of the tape is not bent and that it passes through the tape guide. If it does not, pass
it through the tape guide as shown in the illustration.
1
1
1
2
2
1 End of tape
2 Tape guides (The actual shape may be different depending on the tape width.)
b Press the cover open button to open the top cover.
c Insert the tape cassette into the tape cassette compartment with the end of the tape facing the P-touch
tape exit slot, then push down evenly until the tape cassette is installed correctly.
1 Tape exit slot
7
Setting Up the P-touch
Important
Important
Important
• When inserting the tape cassette, make sure that the tape and ink ribbon do not catch on the print head.
• Make sure that there is no slack in the tape, and then carefully insert the tape cassette. If there is slack in
the tape, the tape will catch on the protrusion (2) when the cassette is inserted and become bent or
wrinkled, causing the tape to jam. To fix the slack in the tape, refer to the illustration in step a and pull
the tape outside of the tape guide.
• When removing the tape cassette, make sure that the tape does not catch on the protrusion (2).
2
d Close the top cover.
Store tape cassettes in a cool dark location, away from direct sunlight and high temperature, high humidity,
or dusty locations. After opening the sealed package, use the tape cassette as quickly as possible.
Turning Power On/Off 1
1
On: Press the (Power) button to turn the P-touch on. The (Power) indicator lights in green.
Off: Press and hold the (Power) button again to turn the P-touch off. The (Power) indicator may light in
orange until the power is off.
When turning the P-touch off, do NOT remove the battery or disconnect the AC adapter until the
(Power) indicator turns off.
8
Setting Up the P-touch
Important
Feeding Tape 1
• Be sure to feed tape to remove any slack in the tape and ink ribbon after inserting the tape cassette.
• Do not pull the label when the P-touch is ejecting it from the tape exit slot. Doing so will cause the
ink ribbon to be discharged with the tape. The tape may no longer be functional after the ink ribbon
discharges.
• Do not block the tape exit slot during printing or when feeding tape. Doing so will cause the tape to jam.
Feed and Cut 1
The Feed and Cut function feeds approximately 22.3 mm of blank tape, and then cuts the tape.
Press the (Feed and Cut) button.
1
9
2
Important
Note
Printing Using the Computer 2
Installing the Printer Driver and Software 2
To print from your computer, install the printer driver, Cable Label Tool, P-touch Editor and other applications.
Do not connect the P-touch to the computer until asked to do so.
a Visit our website (www.brother.com/inst) and download the installer for the software and manuals.
b Double-click the downloaded file and follow the on-screen instructions to proceed with the installation.
After the installation starts, you can select which items to install.
c Close the dialog box when the installation is complete.
Connecting the P-touch to a Computer 2
2
You can connect your P-touch to a computer using a USB cable.
a Before connecting the USB cable, make sure that the P-touch is turned off.
b Connect the P-touch end of the USB cable to the USB port on the back of the P-touch.
c Connect the other end of the USB cable to the USB port on the computer.
d Turn the P-touch on.
10
Printing Using the Computer
Printing from a Computer 2
Available Applications 2
To use the P-touch effectively, a number of applications and functions are available.
You must install the printer driver to use these applications.
2
Visit our website (www.brother.com/inst
Application Features
Cable Label Tool
P-touch Editor
P-touch Library
P-touch Update Software Update software to the latest version.
Printer Setting Tool Specify the printer's device settings from a computer.
Useful Function Features
Distributed printing
High resolution printing
High speed printing
Create and print labels for cables, patch panels, faceplates, electrical equipment and
more.
Design and print custom labels with built in drawing tools, text using different fonts and
styles, imported graphic images and barcodes.
Manage and print P-touch Editor templates.
You can use P-touch Library to print templates.
This application is installed with P-touch Editor.
When printing a large number of labels, printing can be distributed among multiple
printers.
Because printing is performed at the same time, the total printing time can be reduced.
For more information, see Printing Labels Distributed to Multiple Printers (Label Only)
on page 29.
Print in higher resolution.
For more information, see Printing Labels in High Resolution Mode on page 33.
Print faster.
For more information, see Printing Labels in High Speed Mode on page 34.
) and download the installer for the applications and printer driver.
Printing from Your Computer 2
There are various methods for printing with this P-touch.
The following describes the procedure for printing from a computer using Cable Label Tool or P-touch Editor.
a Start Cable Label Tool or P-touch Editor, and then open the document you want to print.
b Create a tube or label design.
c Check the cutting options. (See Cutting Options on page 12.)
d Select [File] then [Print] from the menu bar or by clicking the [Print] icon.
11
Printing Using the Computer
Note
Cutting Options 2
The cutting options allow you to specify how the item is fed and cut when it is printed. Use the printer driver
to select the cutting option for tubes or tape when printing from the computer using the application. Set the
cutting line (dotted or solid line) for tubes using [Device Settings] in the [Tube Settings] tab in the "Printer
Setting Tool".
See the following table for a list of all available settings:
Tube Cut Option Table
Cut Option Description Image
No Half Cut The tubes are fully cut only after the last tube is printed.
The tubes are half cut in the margin before the first tube is
Half Cut
printed and after each of the remaining tubes is printed. The
tubes are fully cut after the last tube is printed.
2
A dotted line is printed in the margin before the first tube is
Dot
printed and after each of the remaining tubes is printed. The
tubes are fully cut after the last tube is printed.
A solid line is printed in the margin before the first tube is
Line
printed and after each of the remaining tubes is printed. The
tubes are fully cut after the last tube is printed.
• You can use the tube half-cut adjuster of the P-touch to adjust the depth of half cuts to one of three
settings.
• If the tube is jammed or not cut completely, use the (Feed and Cut) button to manually cut the tube
completely. Press and hold the button for 2 to 10 seconds until the (Power) indicator changes from
being lit in green to flashing in green, and then release it. The tube will be cut when the button is released.
12
Printing Using the Computer
ABCABC
ABC
ABC
ABCABC
ABC
ABC
ABCABC
ABC
ABC
ABCABC
Tape Cut Option Table
Auto Cut Half Cut Chain Printing Image
No Yes No
Yes Yes No
No No No
2
Yes No No
No Yes Yes
Yes Yes Yes
No No Yes
13
Printing Using the Computer
Note
Note
ABC
ABC
ABC
ABC
ABCABC
ABC
ABC
Tape Cut Option Table
Auto Cut Half Cut Chain Printing Image
Yes No Yes
2
Special tape
No
(FLe Label)
Yes
(FLe Label)
• When printing multiple copies of different labels, you can select the chain printing to reduce the blank
space between the labels. (See the Tape Cut Option Table.)
• When using the chain printing, press the (Feed and Cut) button after the last label is printed.
――
――
Attaching Labels 2
a If needed, trim the printed label to the shape and length you want using scissors.
b Peel the backing from the label.
c Position the label, and then press firmly from top to bottom with your finger to attach the label.
• The backing of some types of tapes may be pre-cut to make it easier to peel the backing. To remove the
backing, simply fold the label lengthwise with the text facing inwards, to expose the inside edges of the
backing. Next, peel off the backing one piece at a time.
14
Printing Using the Computer
• Labels may be difficult to attach to surfaces that are wet, dirty, or uneven. The labels may peel off easily
from these surfaces.
• Extra Strength Adhesive Tape:
• For rough and textured surfaces, we recommend using Extra Strength Adhesive Tape.
• Be sure to read the instructions provided with Fabric Tapes, Extra Strength Adhesive Tapes or other
special tapes and observe all precautions noted in the instructions.
2
15
3
Note
Important
Changing the P-touch Settings 3
Printer Setting Tool 3
Using the “Printer Setting Tool”, you can specify the printer's device settings from a computer.
The “Printer Setting Tool” is installed automatically when you install the printer driver. For more
information, see Installing the Printer Driver and Software on page 10.
The “Printer Setting Tool” is available only with compatible Brother printers.
Before Using the Printer Setting Tool 3
Make sure the AC adapter is connected to the P-touch and to an electrical socket, or a fully-charged
battery is installed.
Make sure the printer driver has been installed correctly and you can print.
3
Connect this P-touch to a computer with a USB cable.
16
Changing the P-touch Settings
Note
Using the Printer Setting Tool 3
a Connect the P-touch you want to configure to the computer.
b Start the Printer Setting Tool.
For Windows 7:
From the Start button, click [All Programs] - [Brother] - [Label & Mobile Printer] - [Printer Setting
Tool].
For Windows 8.1:
Click the [Printer Setting Tool] icon on the [Apps] screen.
For Windows 10:
From the Start button, select [All apps], and then click [Brother] - [Label & Mobile Printer] - [Printer
Setting Tool].
The main window appears.
1
3
2
3
1 Printer
Lists the connected printers.
2 Device Settings
Specifies printer device settings, such as power settings and printer settings.
3Exit
Closes the window.
c Check that the P-touch you want to configure appears next to [Printer]. If a different printer appears,
select the P-touch you want from the drop-down list.
If only one P-touch is connected, it is unnecessary to make a selection because only that P-touch is
available.
17
Changing the P-touch Settings
Important
d Select the setting you want to change, and then specify or change the settings in the dialog box.
For more information on the settings dialog boxes, see Device Settings on page 19.
e Click [Apply] - [Exit] in the settings dialog box to apply the settings to the P-touch.
f Click [Exit] in the main window to finish specifying settings.
Use the “Printer Setting Tool” to configure the P-touch only when the P-touch is in standby. The P-touch
may malfunction if you try to configure it while it is handling a job.
3
18
Changing the P-touch Settings
Note
Device Settings 3
With [Device Settings] in the “Printer Setting Tool”, printer settings can be specified or changed when
connecting the printer and computer with a USB cable. Not only can you change the device settings for one
printer, but you can also apply the same settings to multiple printers.
When printing from a computer application, various printing settings can be specified from the printer driver;
however, by using [Device Settings] in the “Printer Setting Tool”, more advanced settings can be specified.
When [Device Settings] is opened, the printer's current settings are retrieved and displayed. If the current
settings could not be retrieved, the previous settings are displayed. If the current settings could not be
retrieved and previous settings have not been specified, this tool’s factory settings are displayed.
Settings Dialog Box 3
1
2
3
5
4
3
6
7
8
1 Menu Bar
Select a command contained in each menu from the list.
2Printer
Specifies the printer whose device settings are to be configured.
If only one printer is connected, it is unnecessary to make a selection since only that printer will appear.
3 Settings Tabs
Contains settings that may be specified or changed.
If appears in the tab, the settings in that tab cannot be specified or changed. In addition, the settings
in the tab will not be applied to the printer even if [Apply] is clicked. The settings in the tab will also not be
saved or exported when the [Save in Command File] or [Export] command is executed.
19
Changing the P-touch Settings
4 Current Settings
Retrieves the settings from the currently connected printer and displays them in the dialog box. Settings
will also be retrieved for parameters on tabs with .
5 Disable these settings
When this check box is selected, appears in the tab, and the settings can no longer be specified or
changed.
Settings in a tab where appears will not be applied to the printer even if [Apply] is clicked. In addition,
the settings in the tab will not be saved or exported when the [Save in Command File] or [Export]
command is executed.
6 Parameters
Displays the current settings.
7Exit
Exits [Device Settings], and returns to the main window of the “Printer Setting Tool”.
8Apply
Applies the settings to the printer.
To save the specified settings in a command file, select [Save in Command File] from the drop-down list.
3
20
Changing the P-touch Settings
Note
Menu Bar 3
1
2
3
4
1 Apply Settings to the Printer
Applies the settings to the printer.
Performs the same operation as when [Apply] is clicked.
3
5
6
7
8
9
10
11
12
13
2 Save Settings in Command File
Saves the specified settings in a command file.
Performs the same operation as when [Save in Command File] is selected from the [Apply] drop-down
list.
3 Import
Imports the exported file.
4 Export
Saves the current settings in a file.
5 Save Print Log in File
Saves the print log in a file in the CSV format.
6 Print Unit Settings
Prints a report containing firmware version and device setting information.
You can also print this report using the (Feed and Cut) button for more than 10 seconds. See
Confirming the P-touch Settings on page 28 for more information.
When you print this report, use 24 mm or 36 mm tape.
21
Changing the P-touch Settings
7 Factory Reset
Resets all printer settings to factory settings.
8 Delete Print Log
Deletes the print log stored in the printer.
9 Feed Tube
Adjusts the tube position by feeding a fixed amount of tube. The tube will be fed when [Forward] or
[Backward] is clicked.
10 Reset Tube Cutter Counter
Resets the counter for the tube cutter.
11 Reset Tube Printing Meter
Resets the total length for the printed tubes.
12 Option Settings
If the [Do not display an error message if the current settings cannot be retrieved at startup] check
box is selected, a message will not be displayed next time.
13 About
Displays the version information.
3
22
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