User's Guide
PT-E800T
Read the whole guide before using your product and keep it for later
reference.
Version E
SGP ENG
Introduction
Important Notice
The contents of this document and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained
herein and shall not be responsible for any damages (including consequential) caused by reliance on the
materials presented, including but not limited to typographical and other errors relating to the publications.
Screen images in this document may differ depending on your computer's operating system, your product
model and, the software version.
Before using the P-touch, make sure you read all documents included with the P-touch for information
about safety and proper operation.
Not all options and the consumables such as TZe tape, FLe label, and HSe tube are available in all
countries.
The available options and supplies may vary depending on the country.
Available Manuals
Visit the Brother support website at support.brother.com and click Manuals on your model page to download
the latest manuals.
Product Safety Guide
Quick Setup Guide
User's Guide
1
Printed manual in the box
2
PDF manual on the included CD-ROM
2
1
1
This guide provides safety information; read it before you use the
P-touch.
This guide provides basic information about using the P-touch along
with troubleshooting tips.
This guide provides additional information about the P-touch settings
and operations, troubleshooting tips, and maintenance instructions.
i
Symbols Used in This Guide
WARNING
CAUTION
The following symbols are used throughout this guide:
Tells you what to do to avoid the risk of injury.
Tells you about procedures you must follow to avoid minor personal injury or
damage to the P-touch.
Important
Note
Indicates information or directions that should be followed. Ignoring them may result
in damage, or failed operations.
Indicates notes that provide information or directions that can help you better
understand and use the product more efficiently.
ii
IMPORTANT NOTE
This product is approved for use in the country of purchase only. Do not use this product outside the
country of purchase as it may violate the wireless telecommunication and power regulations of that
country.
Not all models are available in all countries.
iii
Table of Contents
Section I Basic Operations
1 Setting Up the P-touch 2
General Description ...................................................................................................................................2
Front/Back ...........................................................................................................................................2
Inside ...................................................................................................................................................3
Connecting the Power Supply ...................................................................................................................4
Inserting a Tube.........................................................................................................................................5
Inserting a Ribbon Cassette ......................................................................................................................6
Inserting a Tape Cassette..........................................................................................................................7
Turning Power On/Off................................................................................................................................8
Feeding Tape ............................................................................................................................................9
2 Printing Using the Computer 10
Installing the Printer Driver and Software ................................................................................................10
Connecting the P-touch to a Computer ...................................................................................................10
Printing from a Computer.........................................................................................................................11
Available Applications........................................................................................................................11
Printing from Your Computer.............................................................................................................11
Attaching Labels ................................................................................................................................14
3 Changing the P-touch Settings 16
Printer Setting Tool ..................................................................................................................................16
Before Using the Printer Setting Tool ................................................................................................16
Using the Printer Setting Tool..................................................................................................................17
Device Settings........................................................................................................................................19
Settings Dialog Box ...........................................................................................................................19
Menu Bar ...........................................................................................................................................21
Basic Tab...........................................................................................................................................23
Label Settings Tab.............................................................................................................................24
Tube Settings Tab .............................................................................................................................25
Applying Setting Changes to Multiple Printers ..................................................................................27
4 Other Functions 28
Confirming the P-touch Settings ..............................................................................................................28
Printing Labels Distributed to Multiple Printers (Label Only) ...................................................................29
Distributed Printing ............................................................................................................................29
Printing Labels in High Resolution Mode.................................................................................................33
Printing Labels in High Speed Mode .......................................................................................................34
Printing Labels in High Quality Mode.......................................................................................................35
iv
Section II Application
5 Using P-touch Software 37
Installing P-touch Software ......................................................................................................................37
6 How to Use Cable Label Tool 38
Starting Cable Label Tool ........................................................................................................................38
Creating a Cable Label ............................................................................................................................39
Faceplate...........................................................................................................................................39
Cable Wrap........................................................................................................................................40
Cable Flag .........................................................................................................................................41
Patch Panel .......................................................................................................................................42
Punch-Down Block ............................................................................................................................42
Die-cut Flag .......................................................................................................................................43
PVC Tube ..........................................................................................................................................43
Heat Shrink Tube...............................................................................................................................44
Linking a Database ..................................................................................................................................44
Numbering Function (Serialised Number) Printing ..................................................................................45
Printing with Cable Label Tool.................................................................................................................45
7 How to Use P-touch Editor 46
Starting P-touch Editor.............................................................................................................................46
Printing with P-touch Editor .....................................................................................................................48
Express mode....................................................................................................................................48
Professional mode.............................................................................................................................48
Snap mode ........................................................................................................................................49
Printing tubes.....................................................................................................................................49
8 How to Use P-touch Library 50
Starting P-touch Library ...........................................................................................................................50
Opening and Editing Templates ..............................................................................................................52
Printing Templates...................................................................................................................................53
Searching for Templates..........................................................................................................................54
9 How to Update P-touch Software 56
Updating Cable Label Tool and P-touch Editor .......................................................................................56
Updating the Firmware ............................................................................................................................58
Section III Appendix
10 Resetting the P-touch 62
Resetting All Settings to the Factory Settings Using the P-touch Buttons...............................................62
Resetting Data Using the Printer Setting Tool .........................................................................................62
v
11 Maintenance 63
Cleaning the Unit .....................................................................................................................................63
Cleaning the Print Head...........................................................................................................................63
Cleaning the Label Roller ........................................................................................................................64
Cleaning the Tape Cutter Unit .................................................................................................................64
Cleaning the FLe Sensor .........................................................................................................................65
Replacing or Cleaning the Tube Cutter and Tube Cutter Board..............................................................65
Replacing the Tube Cleaner ....................................................................................................................66
Replacing the Rollers for Tubes ..............................................................................................................67
Replacing the Platen Roller and Conveyance Rollers.......................................................................67
12 Useful Settings 68
Auto Power-Off Time ...............................................................................................................................68
13 Using the Rechargeable Li-ion Battery/Battery Base
(Optional: PA-BT-4000LI/PA-BB-003) 69
Installing the Rechargeable Li-ion Battery ...............................................................................................69
Removing the Rechargeable Li-ion Battery .............................................................................................70
Charging the Rechargeable Li-ion Battery...............................................................................................70
Stopping Rechargeable Li-ion Battery Charging .....................................................................................71
Notes on Using the Rechargeable Li-ion Battery.....................................................................................71
Rechargeable Li-ion Battery Characteristics ...........................................................................................71
Product Specifications .............................................................................................................................72
14 Troubleshooting 73
Overview..................................................................................................................................................73
Printing Problems ..............................................................................................................................74
Version Information ...........................................................................................................................78
LED Indicators .........................................................................................................................................79
Indicator Warnings.............................................................................................................................83
15 Product Specifications 84
P-touch Specifications .............................................................................................................................84
Operating Environment............................................................................................................................86
vi
Section I
Basic Operations I
Setting Up the P-touch 2
Printing Using the Computer 10
Changing the P-touch Settings 16
Other Functions 28
1
Setting Up the P-touch 1
General Description 1
Front/Back 1
Front
4
5
6
7
8
1
2
3
9
10
11
1
Back
1 Tube exit slot
2 Handle
3 Cover open button
4 Tube insert slot
5 Top Cover
6 Tape exit slot
7 (Tube) indicator
8 (Label) indicator
9 (Battery) indicator
4
13
12
10 (Power) button
11 (Feed and Cut) button
12 USB port
13 AC adapter socket
2
Setting Up the P-touch
Important
Inside 1
1234
5
10
11
1
6
7
1 Tube release lever
2 Tube half-cut adjuster
3 Tube cutter board
4 Tube cutter
5 Tube exit slot
6 Platen roller
7 Print head (for tube)
8 Ribbon cassette compartment (for tube)
9 Tape exit slot
10 Tube cleaner
11 Tube insert slot
12 Tape cassette compartment
13 Print head (for tape)
12
13
14
8
9
14 Tape cutter unit
Before using the P-touch, make sure you remove the protective material according to the following
procedure.
1 Press the cover open button to open the top cover.
2 Pull the tape to remove the tape together with the protective material.
3
Setting Up the P-touch
Important
Note
Connecting the Power Supply 1
Use the AD9100ESA (AC adapter) for this P-touch. Connect the AC adapter directly to the P-touch.
a Insert the plug on the AC adapter cord into the AC adapter socket marked DC IN 24 V on the P-touch.
b Insert the plug on the power supply cord into the AC adapter.
1
2
1 AC adapter
2 Power supply cord
1
c Insert the power supply plug into a standard electrical socket.
• Turn the P-touch off before disconnecting the AC adapter.
• Do not pull or bend the AC adapter cord and power supply cord.
• After the power supply plug is inserted into the electrical socket, it may take a few seconds until the
(Power) button is enabled.
To safeguard and backup the P-touch memory, when the power supply is unplugged it is recommended
to leave the rechargeable Li-ion batteries (optional: PA-BT-4000LI), installed in the P-touch.
4
Setting Up the P-touch
Note
Inserting a Tube 1
a Press the cover open button to open the top cover.
b Pull the tube release lever up.
1
c Pass the tube as shown in the illustration so that the end of the tube reaches the “ ” mark on the
P-touch, and then push the tube release lever down.
d Close the top cover.
• Do not use tube which is dirty, bent, flattened, has a rough surface or uneven tube thickness, or is defective
in any other way.
• When using the P-touch, position it so direct sunlight does not enter the P-touch through the tube exit slot.
• You can use the tube half-cut adjuster to adjust the depth of half cuts to one of three settings.
• If the tube is jammed or not cut completely, use the (Feed and Cut) button to manually cut the tube
completely. Press and hold the button for 2 to 10 seconds until the (Power) indicator changes from
being lit in green to flashing in green, and then release it. The tube will be cut when the button is released.
5
Setting Up the P-touch
Inserting a Ribbon Cassette 1
a Press the cover open button to open the top cover.
b Insert the ribbon cassette into the ribbon cassette compartment, and then push down evenly until the
ribbon cassette is installed correctly.
c Close the top cover.
1
6
Setting Up the P-touch
Important
1
Inserting a Tape Cassette 1
The TZe tape, FLe label, and HSe tube cassettes can be used in your P-touch.
If the new tape cassette has a cardboard stopper, be sure to remove the stopper before inserting the
cassette.
a Check that the end of the tape is not bent and that it passes through the tape guide. If it does not, pass
it through the tape guide as shown in the illustration.
1
1
1
2
2
1 End of tape
2 Tape guides (The actual shape may be different depending on the tape width.)
b Press the cover open button to open the top cover.
c Insert the tape cassette into the tape cassette compartment with the end of the tape facing the P-touch
tape exit slot, then push down evenly until the tape cassette is installed correctly.
1 Tape exit slot
7
Setting Up the P-touch
Important
Important
Important
• When inserting the tape cassette, make sure that the tape and ink ribbon do not catch on the print head.
• Make sure that there is no slack in the tape, and then carefully insert the tape cassette. If there is slack in
the tape, the tape will catch on the protrusion (2) when the cassette is inserted and become bent or
wrinkled, causing the tape to jam. To fix the slack in the tape, refer to the illustration in step a and pull
the tape outside of the tape guide.
• When removing the tape cassette, make sure that the tape does not catch on the protrusion (2).
2
d Close the top cover.
Store tape cassettes in a cool dark location, away from direct sunlight and high temperature, high humidity,
or dusty locations. After opening the sealed package, use the tape cassette as quickly as possible.
Turning Power On/Off 1
1
On: Press the (Power) button to turn the P-touch on. The (Power) indicator lights in green.
Off: Press and hold the (Power) button again to turn the P-touch off. The (Power) indicator may light in
orange until the power is off.
When turning the P-touch off, do NOT remove the battery or disconnect the AC adapter until the
(Power) indicator turns off.
8
Setting Up the P-touch
Important
Feeding Tape 1
• Be sure to feed tape to remove any slack in the tape and ink ribbon after inserting the tape cassette.
• Do not pull the label when the P-touch is ejecting it from the tape exit slot. Doing so will cause the
ink ribbon to be discharged with the tape. The tape may no longer be functional after the ink ribbon
discharges.
• Do not block the tape exit slot during printing or when feeding tape. Doing so will cause the tape to jam.
Feed and Cut 1
The Feed and Cut function feeds approximately 22.3 mm of blank tape, and then cuts the tape.
Press the (Feed and Cut) button.
1
9
2
Important
Note
Printing Using the Computer 2
Installing the Printer Driver and Software 2
To print from your computer, install the printer driver, Cable Label Tool, P-touch Editor and other applications.
Do not connect the P-touch to the computer until asked to do so.
a Visit our website (www.brother.com/inst) and download the installer for the software and manuals.
b Double-click the downloaded file and follow the on-screen instructions to proceed with the installation.
After the installation starts, you can select which items to install.
c Close the dialog box when the installation is complete.
Connecting the P-touch to a Computer 2
2
You can connect your P-touch to a computer using a USB cable.
a Before connecting the USB cable, make sure that the P-touch is turned off.
b Connect the P-touch end of the USB cable to the USB port on the back of the P-touch.
c Connect the other end of the USB cable to the USB port on the computer.
d Turn the P-touch on.
10
Printing Using the Computer
Printing from a Computer 2
Available Applications 2
To use the P-touch effectively, a number of applications and functions are available.
You must install the printer driver to use these applications.
2
Visit our website (www.brother.com/inst
Application Features
Cable Label Tool
P-touch Editor
P-touch Library
P-touch Update Software Update software to the latest version.
Printer Setting Tool Specify the printer's device settings from a computer.
Useful Function Features
Distributed printing
High resolution printing
High speed printing
Create and print labels for cables, patch panels, faceplates, electrical equipment and
more.
Design and print custom labels with built in drawing tools, text using different fonts and
styles, imported graphic images and barcodes.
Manage and print P-touch Editor templates.
You can use P-touch Library to print templates.
This application is installed with P-touch Editor.
When printing a large number of labels, printing can be distributed among multiple
printers.
Because printing is performed at the same time, the total printing time can be reduced.
For more information, see Printing Labels Distributed to Multiple Printers (Label Only)
on page 29.
Print in higher resolution.
For more information, see Printing Labels in High Resolution Mode on page 33.
Print faster.
For more information, see Printing Labels in High Speed Mode on page 34.
) and download the installer for the applications and printer driver.
Printing from Your Computer 2
There are various methods for printing with this P-touch.
The following describes the procedure for printing from a computer using Cable Label Tool or P-touch Editor.
a Start Cable Label Tool or P-touch Editor, and then open the document you want to print.
b Create a tube or label design.
c Check the cutting options. (See Cutting Options on page 12.)
d Select [File] then [Print] from the menu bar or by clicking the [Print] icon.
11
Printing Using the Computer
Note
Cutting Options 2
The cutting options allow you to specify how the item is fed and cut when it is printed. Use the printer driver
to select the cutting option for tubes or tape when printing from the computer using the application. Set the
cutting line (dotted or solid line) for tubes using [Device Settings] in the [Tube Settings] tab in the "Printer
Setting Tool".
See the following table for a list of all available settings:
Tube Cut Option Table
Cut Option Description Image
No Half Cut The tubes are fully cut only after the last tube is printed.
The tubes are half cut in the margin before the first tube is
Half Cut
printed and after each of the remaining tubes is printed. The
tubes are fully cut after the last tube is printed.
2
A dotted line is printed in the margin before the first tube is
Dot
printed and after each of the remaining tubes is printed. The
tubes are fully cut after the last tube is printed.
A solid line is printed in the margin before the first tube is
Line
printed and after each of the remaining tubes is printed. The
tubes are fully cut after the last tube is printed.
• You can use the tube half-cut adjuster of the P-touch to adjust the depth of half cuts to one of three
settings.
• If the tube is jammed or not cut completely, use the (Feed and Cut) button to manually cut the tube
completely. Press and hold the button for 2 to 10 seconds until the (Power) indicator changes from
being lit in green to flashing in green, and then release it. The tube will be cut when the button is released.
12
Printing Using the Computer
ABCABC
ABC
ABC
ABCABC
ABC
ABC
ABCABC
ABC
ABC
ABCABC
Tape Cut Option Table
Auto Cut Half Cut Chain Printing Image
No Yes No
Yes Yes No
No No No
2
Yes No No
No Yes Yes
Yes Yes Yes
No No Yes
13
Printing Using the Computer
Note
Note
ABC
ABC
ABC
ABC
ABCABC
ABC
ABC
Tape Cut Option Table
Auto Cut Half Cut Chain Printing Image
Yes No Yes
2
Special tape
No
(FLe Label)
Yes
(FLe Label)
• When printing multiple copies of different labels, you can select the chain printing to reduce the blank
space between the labels. (See the Tape Cut Option Table.)
• When using the chain printing, press the (Feed and Cut) button after the last label is printed.
――
――
Attaching Labels 2
a If needed, trim the printed label to the shape and length you want using scissors.
b Peel the backing from the label.
c Position the label, and then press firmly from top to bottom with your finger to attach the label.
• The backing of some types of tapes may be pre-cut to make it easier to peel the backing. To remove the
backing, simply fold the label lengthwise with the text facing inwards, to expose the inside edges of the
backing. Next, peel off the backing one piece at a time.
14
Printing Using the Computer
• Labels may be difficult to attach to surfaces that are wet, dirty, or uneven. The labels may peel off easily
from these surfaces.
• Extra Strength Adhesive Tape:
• For rough and textured surfaces, we recommend using Extra Strength Adhesive Tape.
• Be sure to read the instructions provided with Fabric Tapes, Extra Strength Adhesive Tapes or other
special tapes and observe all precautions noted in the instructions.
2
15
3
Note
Important
Changing the P-touch Settings 3
Printer Setting Tool 3
Using the “Printer Setting Tool”, you can specify the printer's device settings from a computer.
The “Printer Setting Tool” is installed automatically when you install the printer driver. For more
information, see Installing the Printer Driver and Software on page 10.
The “Printer Setting Tool” is available only with compatible Brother printers.
Before Using the Printer Setting Tool 3
Make sure the AC adapter is connected to the P-touch and to an electrical socket, or a fully-charged
battery is installed.
Make sure the printer driver has been installed correctly and you can print.
3
Connect this P-touch to a computer with a USB cable.
16
Changing the P-touch Settings
Note
Using the Printer Setting Tool 3
a Connect the P-touch you want to configure to the computer.
b Start the Printer Setting Tool.
For Windows 7:
From the Start button, click [All Programs] - [Brother] - [Label & Mobile Printer] - [Printer Setting
Tool].
For Windows 8.1:
Click the [Printer Setting Tool] icon on the [Apps] screen.
For Windows 10:
From the Start button, select [All apps], and then click [Brother] - [Label & Mobile Printer] - [Printer
Setting Tool].
The main window appears.
1
3
2
3
1 Printer
Lists the connected printers.
2 Device Settings
Specifies printer device settings, such as power settings and printer settings.
3Exit
Closes the window.
c Check that the P-touch you want to configure appears next to [Printer]. If a different printer appears,
select the P-touch you want from the drop-down list.
If only one P-touch is connected, it is unnecessary to make a selection because only that P-touch is
available.
17
Changing the P-touch Settings
Important
d Select the setting you want to change, and then specify or change the settings in the dialog box.
For more information on the settings dialog boxes, see Device Settings on page 19.
e Click [Apply] - [Exit] in the settings dialog box to apply the settings to the P-touch.
f Click [Exit] in the main window to finish specifying settings.
Use the “Printer Setting Tool” to configure the P-touch only when the P-touch is in standby. The P-touch
may malfunction if you try to configure it while it is handling a job.
3
18
Changing the P-touch Settings
Note
Device Settings 3
With [Device Settings] in the “Printer Setting Tool”, printer settings can be specified or changed when
connecting the printer and computer with a USB cable. Not only can you change the device settings for one
printer, but you can also apply the same settings to multiple printers.
When printing from a computer application, various printing settings can be specified from the printer driver;
however, by using [Device Settings] in the “Printer Setting Tool”, more advanced settings can be specified.
When [Device Settings] is opened, the printer's current settings are retrieved and displayed. If the current
settings could not be retrieved, the previous settings are displayed. If the current settings could not be
retrieved and previous settings have not been specified, this tool’s factory settings are displayed.
Settings Dialog Box 3
1
2
3
5
4
3
6
7
8
1 Menu Bar
Select a command contained in each menu from the list.
2Printer
Specifies the printer whose device settings are to be configured.
If only one printer is connected, it is unnecessary to make a selection since only that printer will appear.
3 Settings Tabs
Contains settings that may be specified or changed.
If appears in the tab, the settings in that tab cannot be specified or changed. In addition, the settings
in the tab will not be applied to the printer even if [Apply] is clicked. The settings in the tab will also not be
saved or exported when the [Save in Command File] or [Export] command is executed.
19
Changing the P-touch Settings
4 Current Settings
Retrieves the settings from the currently connected printer and displays them in the dialog box. Settings
will also be retrieved for parameters on tabs with .
5 Disable these settings
When this check box is selected, appears in the tab, and the settings can no longer be specified or
changed.
Settings in a tab where appears will not be applied to the printer even if [Apply] is clicked. In addition,
the settings in the tab will not be saved or exported when the [Save in Command File] or [Export]
command is executed.
6 Parameters
Displays the current settings.
7Exit
Exits [Device Settings], and returns to the main window of the “Printer Setting Tool”.
8Apply
Applies the settings to the printer.
To save the specified settings in a command file, select [Save in Command File] from the drop-down list.
3
20
Changing the P-touch Settings
Note
Menu Bar 3
1
2
3
4
1 Apply Settings to the Printer
Applies the settings to the printer.
Performs the same operation as when [Apply] is clicked.
3
5
6
7
8
9
10
11
12
13
2 Save Settings in Command File
Saves the specified settings in a command file.
Performs the same operation as when [Save in Command File] is selected from the [Apply] drop-down
list.
3 Import
Imports the exported file.
4 Export
Saves the current settings in a file.
5 Save Print Log in File
Saves the print log in a file in the CSV format.
6 Print Unit Settings
Prints a report containing firmware version and device setting information.
You can also print this report using the (Feed and Cut) button for more than 10 seconds. See
Confirming the P-touch Settings on page 28 for more information.
When you print this report, use 24 mm or 36 mm tape.
21
Changing the P-touch Settings
7 Factory Reset
Resets all printer settings to factory settings.
8 Delete Print Log
Deletes the print log stored in the printer.
9 Feed Tube
Adjusts the tube position by feeding a fixed amount of tube. The tube will be fed when [Forward] or
[Backward] is clicked.
10 Reset Tube Cutter Counter
Resets the counter for the tube cutter.
11 Reset Tube Printing Meter
Resets the total length for the printed tubes.
12 Option Settings
If the [Do not display an error message if the current settings cannot be retrieved at startup] check
box is selected, a message will not be displayed next time.
13 About
Displays the version information.
3
22
Changing the P-touch Settings
Basic Tab 3
1
2
3
4
5
1Auto Power On
Specifies whether or not the printer turns on automatically when the power supply cord is plugged into an
electrical socket.
Available settings: [Disable], [Enable]
2 Auto Power Off (AC/DC)
Specifies the period of time that passes before the printer turns off automatically when connected to an
electrical socket.
Available settings: [None], 10/20/30/40/50 Minutes, 1/2/4/8/12 hours
3 Auto Power Off (Li-ion)
Specifies the amount of time that passes before the printer turns off automatically when powered by the
rechargeable Li-ion battery.
Available settings: [None], 10/20/30/40/50 Minutes, 1 hour
3
4 Contents
Specifies the printer information that will be printed.
Available settings: [All], [Usage Log], [Printer Settings], [Printer Transfer Data]
5 Save Printer Print Log
Select whether or not to save the printer's print log. If [Disable] is applied to the printer, [Maintenance] -
[Save Print Log in File] doesn't work.
Available settings: [Enable], [Disable]
23
Changing the P-touch Settings
Label Settings Tab 3
1
2
3
4
1 Length Adjustment
Adjusts the length of the printed label to correspond to the length of the label displayed on the computer.
Available settings: -4 to +4 (1 increments)
2 Full Cut Margin Adjustment
Adjusts the margin length when fully cutting labels.
Available settings: -2 to +2 (1 increments)
3 Half Cut Margin Adjustment
Adjusts the margin length when half-cutting labels.
Available settings: -2 to +2 (1 increments)
4 Test Print
Prints a test label to check the results of each adjustment.
3
24
Changing the P-touch Settings
Note
Tube Settings Tab 3
1
2
3
4
5
6
7
8
9
10
11
1 Cut Mark Type
Specifies the mark printed on tubes to indicate the tube cutting position.
Available settings: [None], [Dot], [Line]
2Cut Depth
Adjusts the depth of half cuts.
Available settings: -3 to +3 (1 increments)
3 Full Cut
Adjusts the full cutting power.
Available settings: [Normal], [Strong]
3
4 Print Speed
Adjusts the printing speed.
Available settings: [Faster Speed], [Better Quality]
• The [Better Quality] mode can improve the print result when printed characters are faint.
• If you use the P-touch in an environment with a temperature of 20°C or lower, we recommend setting [Print
Speed] to [Better Quality].
5 Print Density
Adjusts the printing density.
Available settings: -3 to +3 (1 increments)
6 Feeding Pressure
Adjusts the feeding pressure to make the print result fainter or darker.
Available settings: [Normal], [Strong], [Soft]
7 Adjust Length
Adjusts the length of the printed tube to correspond to the length of the tube displayed on the computer.
25
Changing the P-touch Settings
8 Adjust Left/Right Position
Adjusts the printing position horizontally.
9 Adjust Up/Down Position
Adjusts the printing position vertically.
Available settings: -2.0 to +1.0 (0.5 increments)
10 Reverse
Turns the reverse operation function before printing on or off.
Available settings: [On], [Off]
11 Clear Tube
Specifies whether you can use clear tubes and other tubes that the tube sensor cannot detect.
Available settings: [On], [Off]
3
26
Changing the P-touch Settings
Note
Applying Setting Changes to Multiple Printers 3
a After applying settings to the first printer, disconnect the printer from the computer, and then connect the
second printer to the computer.
b Select the newly connected printer from the [Printer] drop-down list.
c Click [Apply].
The same settings that were applied to the first printer are applied to the second printer.
d Repeat steps a – c for all printers whose settings you want to change.
To save the current settings in a file, click [File] - [Export].
The same settings can be applied to another printer by clicking [File] - [Import], and then selecting the
exported settings file. (See Device Settings on page 19.)
3
27
4
Note
Note
Other Functions 4
Confirming the P-touch Settings 4
You can print the settings report without connecting the P-touch to a computer.
To print the basic settings report:
This report contains the following information: The firmware version and device setting information.
a Turn the P-touch on.
b Press and hold the (Feed and Cut) button for more than 10 seconds to print the report.
• When you print this report, use 24 mm or 36 mm tape.
• This operation can also be performed using the Printer Setting Tool (see Changing the P-touch Settings
on page 16).
4
28
Other Functions
Note
Printing Labels Distributed to Multiple Printers (Label Only) 4
Distributed Printing 4
When printing a large number of labels, printing can be distributed among multiple printers. Because printing
is performed at the same time, the total printing time can be reduced. You cannot use this function for SelfLaminating Tape.
• You cannot use this function to print tubes.
• Printing can be distributed to printers connected via a USB.
• The number of pages is automatically divided among the selected printers. If the specified number of
pages cannot be evenly divided among the printers, it will be divided in the order of the printers listed in
the [Distributed Printing Settings] dialog box when the print settings are specified in step d.
4
200
67 67
a From the [File] menu in P-touch Editor, click [Print].
b Click [Properties…].
66
29
Other Functions
Note
c Click the [Advanced] tab, select the [Distributed Printing] check box, and then click [Settings].
d In the [Distributed Printing Settings] dialog box, select the printers you want to use for distributed
printing.
4
1
3
2
1Click [Detect Current Paper Information…].
2 The current printer information that was detected appears below [Current Width] and [Paper Type].
3 Select the check box next to the [Printer Name] you want.
If the selected tape width is different from that displayed beside [Current Width], appears beside the
setting below [Current Width]. Load the printer with tape of the width specified [Set Width].
30
Other Functions
Note
Note
e Specify the tape width.
A. If only one printer has been selected.
In the [Distributed Printing Settings] dialog box from step d, select the printer whose setting you want
to specify, and then either double-click it, or right-click it and then click [Settings]. From the [Set Width]
drop-down list, select the tape width.
4
Information displayed in the [Distributed Printing Settings] dialog box from step d can be entered in the
[Notes] text box.
B. If multiple printers have been selected.
In the [Distributed Printing Settings] dialog box from step d, select the printers whose settings you
want to specify, right-click them, and then click [Settings]. From the [Set Width] drop-down list, select
the tape width. The same tape width setting is applied to all selected printers.
The settings below [Printer Settings] and [Notes] are not available.
f Click [OK] to close the tape width setting window.
31
Other Functions
Note
g Click [OK] to close the [Distributed Printing Settings] window.
Setup is completed.
h Click [OK] to start distributed printing.
• It may not be possible for information to be detected for a printer connected using a USB hub. Before
printing, enter the settings manually, and check if the printer can be used for printing.
• We recommend performing a connection test for your operating environment. Contact your information
technology manager or administrator for assistance.
4
32
Other Functions
Printing Labels in High Resolution Mode 4
High resolution printing can be used if the AC adapter is connected and TZe laminated tape with black ink is
installed. Use the printer driver to select the high resolution mode when printing the labels. You cannot use
this function for TZe-FX**1 tape.
a From the [File] menu in P-touch Editor, click [Print].
b Click [Properties…].
c On the [Basic] tab, select [High resolution] from the [Quality] drop-down list.
d Click [OK].
4
33
Other Functions
Printing Labels in High Speed Mode 4
High speed printing can be used if the AC adapter is connected and TZe laminated tape with black ink is
installed. Use the printer driver to select the high speed mode when printing the labels. You cannot use this
function for TZe-FX**1 tape.
a From the [File] menu in P-touch Editor, click [Print].
b Click [Properties…].
c On the [Basic] tab, select [High Speed] from the [Quality] drop-down list.
d Click [OK].
4
34
Other Functions
Note
Printing Labels in High Quality Mode 4
High quality printing can be used if TZe laminated tape with black ink is installed. Use the printer driver to
select the high quality mode when printing the labels. You cannot use this function for TZe-FX**1 tape.
a From the [File] menu in P-touch Editor, click [Print].
b Click [Properties…].
c On the [Basic] tab, select [High Quality] from the [Quality] drop-down list.
4
d Click [OK].
You can select the high quality mode in P-touch Editor. Click [File] - [Print], and then select the [Priority
to print quality] check box under [Options].
35
Section II
Application II
Using P-touch Software 37
How to Use Cable Label Tool 38
How to Use P-touch Editor 46
How to Use P-touch Library 50
How to Update P-touch Software 56
5
Using P-touch Software 5
Installing P-touch Software 5
You must install P-touch software and the printer driver to use your P-touch with your computer.
Download the installer from www.brother.com/inst
For more information on installing the software and driver, see Installing the Printer Driver and Software
on page 10.
To download the latest driver and software individually, visit the Brother support website at
support.brother.com
[Select your region/country.] - [Downloads] - [Choose your product]
.
.
5
37
6
How to Use Cable Label Tool 6
Starting Cable Label Tool 6
a Start the Cable Label Tool.
For Windows 7:
From the Start button, click [All Programs] - [Brother P-touch] - [Cable Label Tool], or double-click
[Cable Label Tool] shortcut icon on the desktop.
6
For Windows 8.1:
Click [Cable Label Tool] on the [Apps] screen or double-click [Cable Label Tool] on the desktop.
For Windows 10:
From the Start button, select [All apps] and click [Cable Label Tool] under [Brother P-touch], or
double-click [Cable Label Tool] on the desktop.
38
How to Use Cable Label Tool
b Click the button for the cable label type you want.
Creating a Cable Label 6
6
Faceplate 6
Labels of this type can be used to identify various faceplates.
Blocks of text are evenly spaced on each label.
39
How to Use Cable Label Tool
Note
Cable Wrap 6
Labels of this type can be wrapped around a cable or wire.
The text is rotated 90° counterclockwise and printed.
6
When using Flexible ID Tape:
• We recommend using Flexible ID Tape for the "Cable Wrap" labels.
• Labels made with Flexible ID Tape are not designed for use as electrical insulation.
• When wrapping labels around cylindrical objects, the diameter (1) of the object should be at least 3 mm.
• The overlapping (2) ends of the label should be at least 5 mm.
2
1
40
How to Use Cable Label Tool
Note
Cable Flag 6
Labels of this type can be wrapped around a cable or wire, and both ends of the label stick together to form
a flag.
The text on flag labels is printed on both ends of the label, leaving a blank space in the middle that wraps
around the cable.
6
• The flag length (1) should be at least 15 mm.
1
• Orientation
Horizontal Vertical
121
121
1 Flag length
2 Cable circumference
• We recommend using Flexible ID Tape for the "Cable Flag" labels.
• Labels made with Flexible ID Tape are not designed for use as electrical insulation.
41
How to Use Cable Label Tool
Patch Panel 6
Labels of this type can be used to identify various types of panels.
6
Punch-Down Block 6
Labels of this type can be used to identify a type of electrical connection, often used in telephony. You can
enter up to eight lines for each block on a single label.
42
How to Use Cable Label Tool
Die-cut Flag 6
Labels of this type can be printed on special die-cut flag labels to create flag labels for cables and wires.
Use FLe label cassettes for this type of application.
6
PVC Tube 6
Tubes of this type can be used to identify or insulate cables, or to protect them from heat.
43
How to Use Cable Label Tool
Heat Shrink Tube 6
Tubes of this type can be heated to shrink them to fit cables. Use HSe tube cassettes for this type of
application.
6
Linking a Database 6
You can link databases to templates.
a Click [Database].
b Select a database.
c The database linked to the template appears.
Specify the data to print and the number of copies.
44
How to Use Cable Label Tool
Numbering Function (Serialised Number) Printing 6
You can create numerically serialised labels.
a Highlight the text you want to serialise.
b Click [Serialize].
6
c Specify the settings using the screen image as an example.
Printing with Cable Label Tool 6
You can print by selecting [Print] from the [File] menu or by clicking the [Print] button. (Configure the printing
settings in the [Print] screen before printing.)
45
7
Note
How to Use P-touch Editor 7
Starting P-touch Editor 7
a Start the P-touch Editor.
For Windows 7:
From the Start button, click [All Programs] - [Brother P-touch] - [P-touch Editor], or double-click
[P-touch Editor] shortcut icon on the desktop.
When P-touch Editor starts, select whether you want to create a new layout or open an existing layout.
7
For Windows 8.1:
Click [P-touch Editor] on the [Apps] screen or double-click [P-touch Editor] on the desktop.
When P-touch Editor starts, select whether you want to create a new layout or open an existing layout.
For Windows 10:
From the Start button, select [All apps] and click [P-touch Editor] under [Brother P-touch], or
double-click [P-touch Editor] on the desktop.
When P-touch Editor starts, select whether you want to create a new layout or open an existing layout.
To change how P-touch Editor functions when it starts, click [Tools] - [Options] in the P-touch Editor menu
bar to display the [Options] dialog box. On the left side, select the [General] heading, and then the setting
you want in the [Operations] list box under [Startup Settings]. The factory setting is [Display New View].
46
How to Use P-touch Editor
b Select one of the displayed options:
3
4
1
5
2
1 To create a new layout, double-click [New Layout], or click [New Layout] and then click [ ].
7
2 To create a new layout using a preset layout, double-click a category button, or select a category
button and then click [ ].
3 To connect a preset layout to a database, select the check box next to [Connect Database].
4 To open an existing layout, click [Open].
5 To open the application for creating labels for electrical equipment management, double-click [Cable
Labelling Wizard], or click [Cable Labelling Wizard] and then click [ ].
47
How to Use P-touch Editor
B
A
Printing with P-touch Editor 7
Express mode 7
This mode allows you to quickly create layouts that include text and images.
7
You can print by selecting [Print] from [File] in the menu bar or by clicking the [Print] icon. (Configure the
printing settings in the [Print] screen before printing.)
Professional mode 7
This mode allows you to create layouts using a wide-range of advanced tools and options.
You can print by selecting [Print] from [File] in the menu bar or by clicking the Print Setting icon (A). Configure
the printing settings in the [Print] screen before printing.
In addition, you can click the [Print] icon “B” to start printing without changing the printing settings.
48
How to Use P-touch Editor
Snap mode 7
This mode allows you to capture all or a portion of your computer screen display, print it as an image, and
save it for future use.
a Click the [Snap] mode selection button.
The [Description of Snap mode] dialog box appears.
7
b Click [OK].
The [Snap] mode palette appears.
Printing tubes 7
When printing PVC tubes, select "PVC Dia **" for the media setting in P-touch Editor, enter the text, and print
the tubes.
49
8
This program allows you to use your computer to manage P-touch Template.
You can use P-touch Library to print templates.
How to Use P-touch Library 8
Starting P-touch Library 8
For Windows 7:
From the Start button, click [All Programs] - [Brother P-touch] - [P-touch Tools] - [P-touch Library].
For Windows 8.1:
Click [P-touch Library] on the [Apps] screen.
For Windows 10:
From the Start button, select [All apps], and then click [P-touch Library] under [Brother P-touch].
When P-touch Library starts, the main window appears.
Main window
1
2
4
3
5
1 Menu bar
Provides access to all available commands, which are grouped under each menu title ([File], [Edit],
[View], [Tool], and [Help]) according to their functions.
2 Toolbar
Provides access to frequently used commands.
3 Folder list
Displays a list of folders. When you select a folder, the templates in the selected folder appears in the
templates list.
8
8
50
How to Use P-touch Library
4 Templates list
Displays a list of the templates in the selected folder.
5Preview
Displays a preview of the templates selected in the templates list.
Explanations of the Toolbar Icons
Icon Button name Function
Open Opens the selected template.
Print
Prints the selected template with the P-touch.
(Only for P-touch Library)
Search Allows you to search for templates registered to P-touch Library.
Display Style Changes the file display style.
8
51
How to Use P-touch Library
Opening and Editing Templates 8
Select the template you want to open or edit, and then click [Open].
The program associated with the template starts so that you can edit the template.
8
52
How to Use P-touch Library
Printing Templates 8
Select the template you want to print, and then click [Print].
The connected P-touch prints the template.
8
53
How to Use P-touch Library
Searching for Templates 8
You can search for templates registered to P-touch Library.
a Click [Search].
The [Search] dialog box appears.
b Specify the search criteria.
The following search criteria are available:
Settings Details
Multiple Parameters Determines how the program searches when multiple criteria are specified. If you select
[AND], the program searches for files that satisfy all of the criteria.
If you select [OR], the program searches for files that satisfy any of the criteria.
Name Search for a template by specifying the file name.
Type Search for a template by specifying the file type.
Size Search for a template by specifying the file size.
Date Search for a template by specifying the file date.
8
54
How to Use P-touch Library
Note
c Click [Begin Search].
The search begins.
d Close the [Search] dialog box.
To confirm the search results, click [Search Results] in the folder view.
8
You can register templates to P-touch Library by dragging and dropping them into the [All Contents] folder
or to the folder list. You can also configure P-touch Editor to register templates to P-touch Library
automatically, using the following procedure:
1 From the P-touch Editor menu, select [Tools] - [Options].
2 In the [Options] dialog box, click [Registration Settings] in the [General] tab.
3 Select the timing for registering templates created with P-touch Editor, and then click [OK].
55
9
Note
Important
Note
The software can be upgraded to the latest available version using the P-touch Update Software.
• The actual software and the contents of this manual may differ.
• Do not turn off the power when transferring data or updating firmware.
How to Update P-touch Software 9
Updating Cable Label Tool and P-touch Editor 9
The printer driver must be installed before updating Cable Label Tool and P-touch Editor.
a Start the P-touch Update Software.
For Windows 7:
Double-click the [P-touch Update Software] icon.
The following method can also be used to start P-touch Update Software:
Click the Start button, and then select [All Programs] - [Brother P-touch] - [P-touch Update Software].
For Windows 8.1:
Click [P-touch Update Software] on the [Apps] screen or double-click [P-touch Update Software]
on the desktop.
For Windows 10:
From the Start button, select [All apps] and click [Brother P-touch] - [P-touch Update Software],
or double-click [P-touch Update Software] on the desktop.
9
56
How to Update P-touch Software
b Click the [Computer software update] icon.
c Select the [Printer] and [Language] settings, select the check box next to Cable Label Tool and P-touch
Editor, and then click [Install].
d A message appears indicating that the installation has finished.
9
57
How to Update P-touch Software
Important
Note
Updating the Firmware 9
• The printer driver must be installed before updating the firmware.
• Do not turn off the power when transferring data or updating firmware.
• If another application is running, exit the application.
a Turn the P-touch on and connect the USB cable.
b Start the P-touch Update Software.
For Windows 7:
Double-click the [P-touch Update Software] icon.
The following method can also be used to start P-touch Update Software:
Click the Start button, and then select [All Programs] - [Brother P-touch] - [P-touch Update Software].
For Windows 8.1:
Click [P-touch Update Software] on the [Apps] screen or double-click [P-touch Update Software]
on the desktop.
For Windows 10:
From the Start button, select [All apps] and click [Brother P-touch] - [P-touch Update Software],
or double-click [P-touch Update Software] on the desktop.
9
58
How to Update P-touch Software
c Click the [Machine update] icon.
d Select the [Printer] settings, ensure that [The machine is connected correctly.] appears, and then
click [OK].
9
59
How to Update P-touch Software
Important
Important
e Select the [Language] settings, select the check box next to the firmware you want to update to, and
then click [Transfer].
Do not turn the P-touch off or disconnect the cable during data transfer.
f Check the content to be updated, and then click [Start] to begin the update.
The firmware update begins.
Do not turn the P-touch off or disconnect the cable during the update process.
9
60
Section III
Appendix III
Resetting the P-touch 62
Maintenance 63
Useful Settings 68
Using the Rechargeable Li-ion Battery/Battery Base
(Optional: PA-BT-4000LI/PA-BB-003)
Troubleshooting 73
Product Specifications 84
69
10
You can reset the internal memory of your P-touch to clear all saved label files, or if the P-touch is not
operating correctly.
Resetting the P-touch 10
Resetting All Settings to the Factory Settings Using the P-touch Buttons 10
All text, format settings, option settings and stored label files are cleared when you reset the P-touch
(including language and unit settings).
To reset the P-touch, perform the following procedure.
a Turn the P-touch off.
b Press and hold the (Power) button and the (Feed and Cut) button for about three seconds until the
(Power) indicator lights in orange and the (Label) indicator blinks in green.
c While holding the (Power) button, press the (Feed and Cut) button as follows:
Press two times to reset the customised settings.(Some settings, such as Auto Power On, Print
Information Report, Full Cut Margin Adjustment, and Half Cut Margin Adjustment in Device Settings,
are not reset.)
Press six times to reset the P-touch settings to the factory settings.
d Release the (Power) button.
Resetting Data Using the Printer Setting Tool 10
You can use the Printer Setting Tool from a computer to perform the following operations for the P-touch:
Resetting the tube cutter counter
Resetting the tube print length
For more information, see Changing the P-touch Settings on page 16.
10
62
11
Note
Note
WARNING
Note
Maintenance 11
We recommend cleaning your P-touch on a regular basis to maintain its correct performance and life span.
Always remove the battery and disconnect the AC adapter before cleaning the P-touch.
Cleaning the Unit 11
Wipe any dust and marks from the main unit using a soft, dry cloth.
Use a slightly dampened cloth on difficult to remove marks.
Do not use paint thinner, benzene, alcohol or any other organic solvent. These may deform the case or
damage the appearance of your P-touch.
Cleaning the Print Head 11
Streaks or poor quality characters on printed labels or tube generally indicate that the print head is dirty. Clean
the print head using a dry cotton swab or the optional print head cleaning cassette (TZe-CL6 for label print
head only).
Do not touch the print head directly with your bare hands. The print head may be hot.
11
See the instructions provided with the print head cleaning cassette for directions on how to use it.
63
Maintenance
WARNING
Cleaning the Label Roller 11
If the quality of the printed characters on the labels is poor even after cleaning the print head, clean the entire
label roller with a dry cotton swab by moving the swab up and down while rotating the roller.
Cleaning the Tape Cutter Unit 11
Tape adhesive can build up on the cutter blades after repeated use, dulling the blades, which may result in
the tape jamming.
About once every year, wipe the cutter blades using a cotton swab.
Do not touch the cutter blades directly with your bare hands.
11
64
Maintenance
Important
Cleaning the FLe Sensor 11
If the FLe sensor is dirty, FLe labels cannot be positioned correctly. Wipe the sensor using a cotton swab
moistened with alcohol.
Replacing or Cleaning the Tube Cutter and Tube Cutter Board11
After repeated use of the tube cutter, tubes may jam if materials attach to the cutter blade and take the edge
off the blade. Clean the blade using a cotton swab or similar item or replace the tube cutter. (PA-TC-001 for
the tube cutter and tube cutter board.)
a Move the tube half-cut adjuster (1) rearward to align it with the " " mark as shown in the illustration.
While pushing down on the black part (2), grab the tube cutter board (3) and pull it upward to remove it.
Remove the tube cutter (4) using the same procedure.
1
2
3
4
11
• After replacing the tube cutter, reset the counter. You can reset the counter for the tube cutter by selecting
• Replace the tube cutter after approximately 50,000 cutting operations (this number may vary depending
[Reset Tube Cutter Counter] in the [Device Settings] menu bar in the "Printer Setting Tool". For more
information, see Menu Bar on page 21.
on the operating conditions).
65
Maintenance
WARNING
b To clean the tube cutter blade, push the black portion shown in the illustration so that the blade protrudes
from the tube cutter, and then wipe the blade with a cotton swab or similar item.
Because the black portion is spring operated, be careful that your hand does not slip and contact the blade.
Do not touch the cutter blade directly with your bare hands.
c Install the tube cutter and tube cutter board in their original positions.
Replacing the Tube Cleaner 11
After repeated use, the sponge may become worn and dirty, causing poor-quality printed characters. Grab
the tube cleaner as shown in the illustration, pull it upward to remove it, and then replace it. (PA-CL-001)
11
66
Maintenance
1
2
3
44
1
Replacing the Rollers for Tubes 11
After repeated use, the rollers may become dirty and the rubber may become worn, causing poor-quality
printed characters. Remove and replace the rollers. (PA-RL-001 for the platen roller, PA-RL-002 for
conveyance roller A, and PA-RL-003 for conveyance roller B. To replace the conveyance nip rollers, contact
Brother customer service.)
1 Platen roller
2 Conveyance roller A
3 Conveyance roller B
4 Conveyance nip rollers
Replacing the Platen Roller and Conveyance Rollers 11
a Press the cover open button to open the top cover.
b Pull the tube release lever up.
c Loosen the two screws, and then remove the roller cover (1).
11
d Remove a roller you want to replace by pulling it out, and then install a new roller, making sure the gears
mesh correctly.
e Install the roller cover so that the projections on the rollers fit into the holes in the cover, and then tighten
the two screws.
67
12
Important
Useful Settings 12
Auto Power-Off Time 12
Your P-touch has a power saving function that automatically turns itself off if no key is pressed within a certain
time, under certain operating conditions.
If you use the AC adapter or Li-ion battery, you can change the setting of the auto power-off time.
You can use the Printer Setting Tool to change the settings. See Changing the P-touch Settings on page 16
for more information.
Setting Value Setting Value
AC Adapter None Li-ion Battery None
10 min 10 min
20 min 20 min
30 min 30 min
40 min 40 min
50 min 50 min
1 h 1 h
2 h
4 h
8 h
12 h
• If you connect the AC adapter to the P-touch after you specified "Auto Power Off", the machine uses the
"AC Adapter" setting.
• The factory setting is "None" for the AC adapter and "30 min" for the Li-ion battery.
12
68
Note
Using the Rechargeable Li-ion
13
Battery/Battery Base (Optional:
PA-BT-4000LI/PA-BB-003)
This P-touch can be powered by the AC adapter (included) or the rechargeable Li-ion battery (optional:
PA-BT-4000LI). Use the power source appropriate for your intended use.
With the rechargeable Li-ion battery installed, you can use the P-touch in locations that do not have AC
power.
The battery is recharged by the AC adapter when the battery and the battery base are attached to the
P-touch.
Installing the Rechargeable Li-ion Battery 13
a Disconnect the AC adapter and then attach the battery base (optional: PA-BB-003) to the P-touch. For
more information about attaching the battery base, see its instruction manual.
b Open the battery cover on the bottom of the P-touch.
c Insert the battery into the battery compartment.
13
d Close the battery cover.
The voltage supplied by the rechargeable Li-ion battery fluctuates. The printing speed may also fluctuate
depending on the voltage.
13
69
Using the Rechargeable Li-ion Battery/Battery Base (Optional: PA-BT-4000LI/PA-BB-003)
CAUTION
Note
Note
Removing the Rechargeable Li-ion Battery 13
Press and hold the (Power) button to turn the P-touch off.
Remove the battery cover and the battery, and then reattach the battery cover.
If it is difficult to remove the rechargeable battery, turning the P-touch over with the battery cover removed
may allow the rechargeable battery to fall out.
Be careful that this does not cause any injuries.
Charging the Rechargeable Li-ion Battery 13
• Before use, fully charge the battery.
• Up to three hours may be needed to fully charge the battery.
a Make sure the battery is installed in the P-touch.
b Use the AC adapter and power supply cord to connect the P-touch to an electrical socket.
Press the (Power) button to turn the P-touch on if it is not on already.
The (Battery) indicator lights in orange during charging, and it goes off when the battery is fully
charged.
2
1 AC adapter
2 Power supply cord
• Even if the P-touch is turned off during charging, the charging will continue until the battery is fully charged.
• If the P-touch is turned on with the rechargeable Li-ion battery installed and the AC adapter connected to
an electrical socket, the battery will be recharged. However, when the P-touch is turned on, even after the
rechargeable battery has been charged, the battery charge will be used, leaving the battery with less than
a full charge the next time the P-touch is used. We recommend leaving the P-touch turned off while
charging the battery.
1
13
70
Using the Rechargeable Li-ion Battery/Battery Base (Optional: PA-BT-4000LI/PA-BB-003)
• Although the charging stops if the P-touch is used to print, feed, or perform another operation, the charging
will start again automatically after the operation is finished if the charging is not completed.
Stopping Rechargeable Li-ion Battery Charging 13
To stop the battery charging, disconnect the AC adapter.
Notes on Using the Rechargeable Li-ion Battery 13
Before use, fully charge the battery. Do not use it until it is fully charged.
The battery charging must take place in environments between 0°C and 40°C, otherwise the battery will
not charge, and the (Battery) indicator will remain lit. If the charging stops because the environment
temperature is too low or too high, place the P-touch with a temperature between 0°C and 40°C and try
charging again.
If the P-touch is used to print, feed, or perform another operation when both the battery is installed and the
AC adapter is connected, the (Battery) indicator may turn off and charging may stop even if the battery
is not fully charged.
Rechargeable Li-ion Battery Characteristics 13
To ensure the highest performance and longest life from the battery:
Do not use or store the battery in a location exposed to extreme high or low temperatures as it may
discharge more quickly. This may happen when using a rechargeable Li-ion battery with a high charge
(90% charged or more) in a location exposed to high temperatures.
Remove the battery when storing the P-touch for long periods of time.
Store a battery with less than a 50% charge in a cool dry place out of direct sunlight.
Recharge the battery every six months if it is stored for long periods of time.
If you touch a part of the P-touch while the Li-ion battery is charging, that part of the P-touch may feel
warm. This is normal, and the P-touch may be used safely. However, if the P-touch becomes extremely
hot, discontinue use.
13
71
Using the Rechargeable Li-ion Battery/Battery Base (Optional: PA-BT-4000LI/PA-BB-003)
Product Specifications 13
Rechargeable Li-ion Battery 13
Size: approx. 74 mm (W) × 86 mm (D) × 32 mm (H)
Weight: approx. 0.240 kg
Voltage: 14.4 V
Capacity: 1800 mAh
Charging/discharging cycle: approx. 300 times
Charging time: approx. 3 hours
Battery Base
Size: approx. 168 mm (W) × 126 mm (D) × 44 mm (H)
Weight: approx. 0.3 kg
Charging current: 1000 mA
Charging voltage: 16.4 V
13
13
72
14
Troubleshooting 14
Overview 14
This chapter explains how to resolve typical problems you may encounter when using the P-touch. If you have
any problems with the P-touch, first make sure you have performed the following tasks correctly:
Connect the P-touch to an electrical socket or install the battery (see Connecting the Power Supply
on page 4 or Installing the Rechargeable Li-ion Battery on page 69).
Remove all protective packaging from the P-touch.
Install and select the correct printer driver (see Installing the Printer Driver and Software on page 10).
Connect the P-touch to a computer (see Connecting the P-touch to a Computer on page 10).
Close the top cover completely.
Insert a tube, an ink ribon cassette and a tape cassette correctly (see Inserting a Tube on page 5, Inserting
a Ribbon Cassette on page 6, and Inserting a Tape Cassette on page 7).
If you still have problems, read the troubleshooting tips in this chapter for help. If, after reading this chapter,
you are unable to resolve your problem, visit the Brother support website at support.brother.com
.
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14
Troubleshooting
Printing Problems 14
Problem Solution
The label or tube is not printed. Check that text has been entered and that the tape cassette or tube is
installed correctly with sufficient tape or tube remaining.
Do not use a tube that is dirty, bent, or flattened, has a rough surface or
uneven tube thickness, or is defective in any other way.
If the tape or tube is bent, cut off the bent section and thread the tape or tube
through the exit slot.
When printing from a computer, make sure the computer is connected
correctly to the P-touch.
The label or tube is not printed
correctly, or the print result of the
tube is not satisfactory (faint or
smudged ink).
The fed tube is dirty. Replace the tube cleaner. For more information about replacing the tube
Remove the tape cassette or ribbon cassette and reinstall it, pressing it
firmly until it locks into place.
If the label print head is dirty, clean it with a dry cotton swab (see Cleaning
the Print Head on page 63) or optional print head cleaning cassette
(TZe
-CL6 for label print head only).
If the quality of the printed characters is poor even after wiping the label print
head, wipe the label roller with a dry cotton swab. See Cleaning the Print
Head on page 63.
If the tube print head is dirty, clean it with a dry cotton swab. See Cleaning
the Print Head on page 63.
If the tube or tube cleaner is dirty, replace the tube cleaner. For more
information about replacing the tube cleaner, see Replacing the Tube
Cleaner on page 66.
If the rollers for tubes are dirty, remove the roller cover, pull out the rollers,
and clean them using a cloth. Do not use alcohol or other organic solvents.
For more information about removing the roller cover, see Replacing the
Rollers for Tubes on page 67.
The rollers may be worn and need to be replaced. For more information
about replacing the rollers, see Replacing the Rollers for Tubes on page 67.
Try changing one of the following settings using the [Tube Settings] tab in
[Device Settings] in the “Printer Setting Tool”.
• Change the printing speed.
If you use the P-touch in an environment with a temperature of 20°C or
lower, we recommend setting [Print Speed] to [Better Quality].
• Change the feeding pressure.
If the characters are faint, change [Feeding Pressure] to a stronger
setting.
• Change the printing density.
If the characters are faint, change [Print Density] to a higher setting.
For more information, see Tube Settings Tab on page 25.
Try changing one of the following settings when small characters printed on
the tube are faint.
• Change the font style to bold.
• Change the font size to a larger size.
cleaner, see Replacing the Tube Cleaner on page 66.
14
74
Troubleshooting
Problem Solution
The tape or tube is jammed. Feeds the tube backward.
In the [Device Settings] menu bar in the "Printer Setting Tool", click
[Maintenance] - [Feed Tube] - [Backward].
If you are unable to clear the tube jam by feeding the tube backward,
remove the roller cover and remove the tube. For more information about
removing the roller cover, see Replacing the Platen Roller and Conveyance
Rollers on page 67.
If the tape or tube is jammed, remove the tape cassette or tube, and then
pull out the jammed tape or tube and cut it. For the tape cassette, check that
the end of the tape passes through the guide before reinstalling the tape
cassette.
When the tube is jammed, the ribbon of the ribbon cassette will be
damaged. Because the ribbon may break if you use it in this condition, pull
out approximately 10 cm of ribbon from the cassette and wind the damaged
portion completely onto the spool. You can use the ribbon to print starting
from the portion that is not damaged.
The ink ribbon is broken. Insert a new ribbon cassette.
If you use the P-touch in an environment with a temperature of 20°C or lower,
we recommend setting [Print Speed] to [Better Quality]. For more
information, see Tube Settings Tab on page 25.
Although some ink ribbon remains
and the tube is not jammed, a
message appears indicating that
there is no ink ribbon remaining,
If the P-touch cannot feed the tube correctly because the tube is twisted or the
tube is caught on something outside of the P-touch, this error may occur.
Check that the tube is not twisted and that the tube can be fed smoothly outside
of the P-touch.
there is a tube feeding error, or there
is a tube jam error.
The ink ribbon is separated from the
ink roller.
If the ink ribbon is broken, replace the tape cassette or ribbon cassette. If not,
leave the tape uncut and remove the tape cassette or ribbon cassette, then
wind the loose ink ribbon onto the spool as shown in the figure.
11
The P-touch stops while printing a
label or tube.
The label or tube is not cut
automatically.
1 Spool
Replace the tape cassette if striped tape is visible, as this indicates that you
have reached the end of the tape.
Connect the AC adapter directly to the P-touch, or charge the rechargeable
Li
-ion battery.
For labels, check the Cut Option setting using the printer driver. For more
information, see Cutting Options on page 12.
To cut labels manually, press the (Feed and Cut) button to feed and cut the
tape.
To cut tubes manually, press and hold the (Feed and Cut) button for 2 to 10
seconds until the (Power) indicator changes from being lit in green to
flashing in green, and then release it. The tube will be cut when the button is
released.
14
75
Troubleshooting
Problem Solution
A tape or tube jam error cannot be
cleared despite following the
troubleshooting steps.
The tube is not cut or is difficult to cut. Replace the tube cutter.
I want to adjust the depth of half cuts
for tubes.
Tubes are not fed correctly.
The length of printed tubes is shorter
than the set tube length.
The tube rollers have become worn. Replace the rollers, see Replacing the Rollers for Tubes on page 67.
The tube is not ejected correctly after
printing.
I want to make fine adjustments to
the print result.
I want to faster printing. High speed printing can be used if the AC adapter is connected, and TZe
Contact Brother customer service.
Replace the tube cutter after approximately 50,000 cutting operations (this
number may vary depending on the operating conditions).
You can confirm the current number of cutting operations from a computer by
executing [Help] - [Software Information Scan] in P-touch Editor.
If the tube cutter has reached the recommended number of cutting operations,
replace it with a new one (model number PA-TC-001).
After replacing the tube cutter, reset the counter. You can reset the counter for
the tube cutter by selecting [Reset Tube Cutter Counter] in the [Device
Settings] menu bar in the "Printer Setting Tool". For more information, see
Menu Bar on page 21.
Half cuts can be adjusted to one of three depths. Press the cover open button
to open the top cover, and then move the tube half-cut adjuster to adjust the
cutting depth.
To specify a more advanced setting, change the [Cut Depth] setting on the
[Tube Settings] tab in [Device Settings] in the "Printer Setting Tool".
The rollers may be worn and need to be replaced. For more information about
replacing the rollers, see Replacing the Rollers for Tubes on page 67.
Feeds the tube forward.
In the [Device Settings] menu bar in the "Printer Setting Tool", click
[Maintenance] - [Feed Tube] - [Forward].
The length and margins can be adjusted in the "Printer Setting Tool". For
more information, see Changing the P-touch Settings on page 16.
laminated tape with black ink is installed. Use the printer driver to select the
high speed mode when printing the labels.
You cannot use this function for TZe-FX**1 tape.
I want to print in higher resolution. High resolution printing can be used if the AC adapter is connected and TZe
laminated tape with black ink is installed. Use the printer driver to select the
high resolution mode when printing the labels.
You cannot use this function for TZe-FX**1 tape.
The print result is poor. High resolution printing can be used if the AC adapter is connected and TZe
laminated tape with black ink is installed. Use the printer driver to select the
high resolution mode when printing the labels.
You cannot use this function for TZe-FX**1 tape.
If using the high speed printing setting, print using the standard setting.
14
76
Troubleshooting
Problem Solution
Small characters printed on the label
are faint.
The high resolution or high speed
printing setting was specified, but an
error occurred and printing could not
be completed.
Printed barcodes cannot be read. Print labels so that barcodes are aligned with the print head as shown
High quality printing can be used if TZe laminated tape with black ink is
installed. Use the printer driver to select the high quality mode when printing
the labels.
You cannot use this function for TZe-FX**1 tape.
As conditions for high resolution or high speed printing, the AC adapter must
be connected, and TZe laminated tape with black ink must be installed.
You cannot use this function for TZe-FX**1 tape.
To clear the error, cancel the print job, and then connect the AC adapter or
cancel high resolution or high speed printing.
below:
1
3
2
1 Print head
2 Barcode
3 Printing orientation
FLe labels cannot be positioned
correctly.
Try using another scanner.
We recommend printing the barcodes with [Standard] selected from the
[Quality] options.
• Windows 7:
To display the [Quality] options, open the printer properties by clicking
the Start button - [Devices and Printers], right
want to set up, and then clicking [Printing Preferences].
• Windows 8.1:
To display the [Quality] options, open the printer properties by clicking
[Control Panel] in the [Apps] screen - [Hardware and Sound] [Devices and Printers], right
then clicking [Printing Preferences].
• Windows 10:
To display the [Quality] options, open the printer properties by clicking
the Start button - [Settings] - [Devices] - [Devices and Printers],
right
-clicking the printer you want to set up, and then clicking [Printing
Preferences].
If the FLe sensor is dirty, FLe labels cannot be positioned correctly. Wipe the
FLe sensor using a cotton swab moistened with alcohol to clean the sensor.
See Cleaning the FLe Sensor on page 65.
-clicking the printer you want to set up, and
-clicking the printer you
14
77
Troubleshooting
Problem Solution
Jams occur when I use TZe-R***
tape cassettes.
Remove the TZe-R*** tape cassette from the printer, and then remove the
jammed ribbon.
Because the material used for the TZe-R*** ribbon is light and flexible, the
ribbon may jam if it contacts the parts of the tape exit slot.
When using TZe-R*** tape cassettes, position the printer so that the ribbon
exits straight out of the tape exit slot. In addition, make sure the discharged
ribbon does not hang down from the printer. The ribbon may jam if it touches
the tape exit slot.
In addition to these precautions, do not touch the ribbon during printing.
Version Information 14
Problem Solution
I do not know the version number of
the firmware of my P-touch.
The version number and other information for the firmware can be confirmed
using the following procedure:
1 Turn the P-touch on.
I want to confirm whether I am using
the latest version of the software.
2 Press and hold the (Feed and Cut) button for more than 10 seconds to
print the report. For more information, see Confirming the P-touch Settings
on page 28.
(Use 24 mm or 36 mm tape.)
Use the P-touch Update Software to confirm if you have the latest version.
See How to Update P-touch Software on page 56 for more information about
the P-touch Update Software.
14
78
Troubleshooting
LED Indicators 14
The indicators light and flash to indicate the P-touch status. The symbols used in this section explain the
meaning of the different indicator colours and patterns:
or or
or or
Tube, Label, Power indicator
(Tube)
(Label)
Indicator is lit in the colour shown
Indicator is flashing in the colour shown
Indicator can be off, lit or flashing in any colour
Indicator is off
(Power)
(1 time in 1
second)
Power is turning off
Top cover open
Idle mode
Initialising mode
Tape feed and cutting mode
Transferring data
Condition
(1 time in 1
second)
(1 time in 2
seconds)
Now cooling
System error 1
System error 2
System error 3
i Turn the P-touch off and on again.
14
USB host power supply excessive voltage error
i Connect compatible AC Adapter.
Label holder error
i Remove the tape cassette and reinstall it correctly.
Tube holder error
i Remove the tube and reinstall it correctly.
79
Troubleshooting
Tube, Label, Power indicator
(Tube)
(1 time in 1
second)
(Label)
(2 times in 1.8
seconds)
(Three times) (Three times)
(Power)
Condition
Adapter error
In boot mode
Reset mode
(when the mode is starting)
Reset mode
(when the button is pressed 2/6 times)
Reset mode
(when reset is confirmed)
Printing mode (Tube)
Receiving data (Tube)
(2 times in 1.8
seconds)
(2 times in 1.8
seconds)
(1 time in 1
second)
(1 time in 1
second)
(2 times in 1.8
seconds)
(2 times in 1.8
seconds)
In cutting mode (Tube)
Memory full error (Tube)
Cutter error (Tube)
i Turn the P-touch off and on again.
No tube error (Tube)
Media end error (Tube)
Top cover open error when printing (Tube)
Ink ribbon jam error (Tube)
No remaining ink ribbon error (Tube)
Tube jam error (Tube)
Tube feeding problem (Tube)
i Check the ribbon cassette and tube.
14
80
Troubleshooting
Tube, Label, Power indicator
(Tube)
(2 times in 1.8
seconds)
(Label)
(1 time in 1
second)
(2 times in 1.8
seconds)
(Power)
(2 times in 1.8
seconds)
(2 times in 1.8
seconds)
Condition
No ribbon cassette error (Tube)
High resolution/high speed printing error (Tube)
Printing mode (Label)
Receiving data (Label)
Memory full error (Label)
Communication error (Tube/Label)
When blinking alternately: Cutter error (Label)
i Turn the P-touch off and on again.
When blinking simultaneously:
High temperature error (Label)
(2 times in 1.8
seconds)
(1 time in 1
second)
(2 times in 1.8
seconds)
(2 times in 1.8
seconds)
(2 times in 1.8
seconds)
Non-compliant tape error (Label)
Wrong media error (Label)
i Check that the correct tape cassette is inserted.
No cassette error (Label)
Media end error (Label)
Top cover open error when printing (Label)
High resolution/high speed printing error (Label)
i Confirm the conditions of use.
Black mark not detected error (Label)
14
81
Troubleshooting
Battery indicator
(Battery)
(1 time in 4 seconds)
(2 times in 4 seconds)
(Power)
Condition
Rechargeable battery power: full
Charging
Rechargeable battery power: half
Rechargeable battery power: low
Rechargeable battery error
Rechargeable battery power: empty
Adapter connection/disconnection error
i Do not connect or disconnect AC adapter while printing.
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14
Troubleshooting
Note
Indicator Warnings 14
Problem Solution
Received data in buffer Print data is saved in the buffer. If the P-touch has not received the
complete data, printing will not start.
Turn the P-touch off, and then turn it on again.
Head is cooling down The thermal head is too hot.
The P-touch stops and resumes printing only after the thermal head
has cooled down. The head may become too hot if you are printing
a large number of labels.
When the thermal head becomes too hot, it may produce imaging
on the labels in areas not intended to be printed. To avoid or delay
overheating, make sure the P-touch has adequate ventilation and
is not located in an enclosed space.
If the P-touch must cool down because it overheated due to the
type of tape cassette you are using or the contents of the label,
printing may take longer than usual.
This condition may occur more often when the P-touch is used
at high altitude (more than 10,000 ft (3,048 m)) due to a lower
air density available to cool the P-touch.
P-touch is in boot mode To resolve the issue, contact your Brother dealer or Brother
customer service for assistance.
Errors concerning tubes or tape cassettes Check the following:
You are using the correct tube or tape cassette.
There is enough tube or tape remaining.
The tube or tape cassette is installed correctly.
I want to reset an error I want to reset an error
1 Open the top cover, and then close it.
2 If the error is not reset, press the (Feed and Cut) button.
3 If the error still is not reset, turn the P-touch off, and then turn it
on again.
4 If the error still is not reset, contact Brother customer service.
14
83
15
Product Specifications 15
P-touch Specifications 15
Model Name E800T
Size
Dimensions approx. 338 mm (W) x 188 mm (D) x 151 mm (H)
Weight approx. 3.9 kg
Printing
Method Thermal Transfer
Compatible tubes
Print head 454 dot/360 dpi (for labels)
Print height
Print speed Label:
1
Inner diameter: Φ2.5 mm - Φ6.5 mm
Thickness: 0.5 mm
Material: PVC
86 dot/360 dpi (for tubes)
High resolution mode: 360 dpi × 720 dpi
High speed mode: 360 dpi × 180 dpi
High quality mode: 360 dpi × 360 dpi
Label: max. 32 mm (when using 36 mm tape)
Tube: max. 6 mm (when using Φ6.5 mm tube)
2
2
3
4
4
AC Adapter: max. 60 mm/sec.
(High resolution mode: max. 30 mm/sec.)
(High speed mode: max. 80 mm/sec.)
(High quality mode: 20 mm/sec.)
Battery: 20 mm/sec. - 60 mm/sec.
(High quality mode: 20 mm/sec.)
Actual print speed varies depending on the conditions.
Tube:
max. 40 mm/sec. max.
Actual print speed varies depending on the conditions.
Cassette Brother TZe tape cassette (3.5 mm, 6 mm, 9 mm, 12 mm, 18 mm, 24 mm, 36 mm
widths)
Brother HSe tube cassette (5.8 mm, 8.8 mm, 11.7 mm, 17.7 mm, 23.6 mm widths)
Brother FLe label cassette (21 mm x 45 mm)
Brother TR ribbon cassette (12 mm width)
3
3
2
2
15
84
Product Specifications
Model Name E800T
Power Supply
Adapter AC adapter (AD9100ESA): 24 V AC 100-240 V 50/60 Hz
Battery (Optional) Li-ion Battery (PA-BT-4000LI): 14.4 V
Auto Power-off Li-ion Battery (PA-BT-4000LI): 30 min
AC adapter (AD9100ESA): Off
(To change the Auto Power-off setting, see Auto Power-Off Time on page 68.)
Interface
USB Version 2.0 Full Speed
Other
Operating
temperature/humidity
TZe engine
When running: between 10°C and 35°C / between 20% and 80%
max. wet bulb temperature: 27°C
Tube engine
When running: between 15°C and 35°C / between 20% and 80%
max. wet bulb temperature: 27°C
1
You may not be able to obtain high-quality printing results depending on the type of tube you are using. Before using a tube, print a test to check
the results.
2
The high resolution mode or high speed mode can be used if the AC adapter is connected and TZe laminated tape with black ink is installed.
You cannot use this function for TZe-FX**1 tape.
3
The high quality mode can be used if TZe laminated tape with black ink is installed.
You cannot use this function for TZe-FX**1 tape.
4
Actual character size may be smaller than maximum print height.
15
85
Product Specifications
Operating Environment 15
Item Specifications
Operating System Windows 7 / Windows 8.1 / Windows 10
Memory Windows 7 / Windows 8.1 / Windows 10: 1 GB or more (32-bit) or 2 GB or more (64-bit)
Others CD-ROM drive
The compatible operating systems may change. For the latest information, visit our support website at
support.brother.com
Brother support website
.
Please visit our support website at support.brother.com
You can find following information:
• Software downloads
• Manuals/Documents
• Frequently Asked Questions (Troubleshooting, Useful tips on using printer)
• Consumable information
• Latest OS compatibility information
The contents of this website are subject to change without notice.
.
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15
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