Reference Guide
Brief explanations for routine operations
DCP-9030CDN
MFC-9150CDN
MFC-9350CDW
!CAUTION Before using this product, read carefully these instructions for correct operation.
Keep the User's Guide in a secure place for future reference.
Online User's Guide
For more advanced instructions, information, and
product specifications, see the Online User's
Guide at support.brother.com/manuals
To create a better environment
Please cooperate.
Firstly, thank you very much indeed for using our Brother products!
Brother focuses on the earth environment concerned. And make a basic
policy which is to concern about the earth environment, including any
workflow from product development to discard. The local citizen should be
responsible for local society and its environment during these environment
protection activities.
Therefore, we hope you'll take part in this environment plan, and pay attention
to environment protection points as below while discarding used
consumables.
1. Please deliver the used package materials to relevant waste disposal
office for recycle.
2. When you discard used consumables, please follow and carry on relevant
local regulations properly.
3. When the machine need replacing parts for the maintenance and repair,
please discard used circuit boards, used electrical parts and products as
disposed electrical materials.
4. The power consumption is 0 W after you turn off the machine and unplug
it from the AC outlet.
5. Some parts in the machine can be used on the same series model
machines which are produced in the same factory.
Note: If you want to replace the parts, please contact Brother Authorized
Service Centers.
6. Machines with an LWAd > 63.0 dB(A) are recommended to be set up in
separate rooms due to their noise emissions.
7. The machine can use recycled paper.
8. Ensure that during use the machine is used in a well ventilated area.
9. Brother will accept machines and consumables for recycling. For details of
the return scheme please refer to the webpage
www.brother.cn/company/info/declaration/20090304.html.
User's Guides and Where to Find Them
Which Guide? What's in It? Where Is It?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Quick Setup Guide Follow the instructions for setting up your
machine, and installing the Full Driver &
Software Package for the operating system
and connection type you are using.
Reference Guide Learn the basic Fax, Copy and Scan
operations and basic machine maintenance.
See troubleshooting tips.
Online User's Guide This guide includes the additional contents of
the Reference Guide.
In addition to information about the Print,
Scan, Copy, Fax, mobile device functions,
Brother ControlCenter operations and
troubleshooting, other useful information is
included about using the machine on a
network.
1
Visit support.brother.com/manuals.
Printed / In the box
Printed / In the box
Printed or on Brother
Installation Disc / In
the Box
Brother Solutions
Center
1
i
The Online User's Guide Helps You Get the Most
1
2
3
4
Out of Your Machine
We hope that you find this guide helpful. To learn more about your machine's features, please
take a look at our Online User's Guide. It offers:
Quicker Navigation!
Search box
Navigation index in a separate panel
Comprehensive Format!
Every topic in one guide
Simplified Layout!
Step-by-step instructions
Feature summary at the top of the page
1. Search Box
2. Navigation
3. Summary
4. Step-by-Step Instructions
To View Online User's Guides
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.
(Windows®)
You can also access your machine's guides using Brother Utilities. The Brother Utilities tool is
included in the standard installation and, when installed, you can find it either as a shortcut on
your desktop, or from the Windows® Start menu.
ii
Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online.
Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at
support.brother.com.
• Provides several ways to search
• Displays related questions for more information
• Receives regular updates based on customer feedback
©2018 Brother Industries, Ltd. All rights reserved.
iii
Table of Contents
General Information ............................................................................................ 1
1
Control Panel Overview.............................................................................................1
How to Navigate the Touchscreen LCD.....................................................................2
Touchscreen LCD Overview......................................................................................3
Load Paper........................................................................................................... 5
2
Load Paper in the Paper Tray ...................................................................................5
Load Paper in the Multi-purpose Tray (MP Tray) ......................................................5
Load Paper in the Manual Feed Slot.........................................................................6
Troubleshooting .................................................................................................. 7
A
Identify the Problem...................................................................................................7
Error and Maintenance Messages.............................................................................8
Document and Paper Jams .......................................................................................9
Solutions for Wireless Connection.............................................................................9
Appendix ............................................................................................................ 10
B
Supplies...................................................................................................................10
iv
41 2 3
5
General Information
1
Control Panel Overview
1. Touchscreen Liquid Crystal Display (LCD)
Access menus and options by pressing them on the touchscreen.
1
General Information
2. Menu Buttons
(Back)
Press to go back to the previous menu.
(Home)
Press to return to the Main Home screen.
(Cancel)
Press to cancel an operation.
3. Dial Pad (Numerical buttons)
Press the Numerical buttons to dial telephone or fax numbers and to enter the number of
copies.
4. LED Power Indicator
The LED lights up depending on the machine’s power status.
5. Power On/Off
• Turn the machine on by pressing .
• Turn the machine off by pressing and holding down . The LCD displays [Shutting
Down] for a few seconds before going off. If you have an external telephone or TAD
connected, it is always available.
1
Near Field Communication (NFC) (MFC-9350CDW)
If your Android™ device supports the NFC feature, you can print from your device or scan
documents to your device by touching it to the NFC symbol.
How to Navigate the Touchscreen LCD
Press your finger on the LCD to operate it. To display and access all the options, swipe left, right,
up, down or press d c or a b on the LCD to scroll through them.
IMPORTANT
DO NOT press the LCD with a sharp object, such as a pen or stylus. It may damage the
machine.
NOTE
DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine.
Doing this may cause an error.
2
Touchscreen LCD Overview
You can select from two types of screens to
set as the Main Home screen: Home screens
and Shortcuts screens. When a Home screen
is displayed, swipe left or right or press d or c
to display the other Home screens.
The Main Home screen displays the
machine's status when the machine is idle.
When displayed, this screen indicates that
your machine is ready for the next command.
The available features vary depending on
your model.
Home screen: Screen 1
The Home screens provide access to
features, such as Fax, Copy and Scan.
Three Shortcuts tabs are available with
six Shortcuts on each Shortcuts tab. A
total of 18 Shortcuts are available.
1
General Information
1. Date & Time
Displays the date and time set on the
machine.
2. Modes
• [Fax]
Press to access Fax mode.
Home screen: Screen 2
Shortcuts screen
Create Shortcuts for frequently-used
operations, such as sending a fax, making a
copy and scanning.
• [Copy]
Press to access Copy mode.
• [Scan]
Press to access Scan mode.
• [Secure Print]
Press to access the [Secure Print]
option.
• [USB]
Press to access the USB menu and
select [Scan to USB] or [Direct
Print] options.
•
3. (Toner)
Displays the remaining toner life. Press to
access the [Toner] menu.
[2 in 1 ID Copy]
Press to access the 2 in 1 ID Copy
option.
3
4. (Settings)
0 Max
Press to access the [Settings] menu.
If Setting Lock has been turned on, a lock
icon appears on the LCD. You must
unlock the machine to change settings.
5. Wired LAN Status or Wireless Status
• Wired Network Models:
New Fax (MFC models)
(Wired LAN Status)
Press to configure the Wired LAN
settings.
The icon displays the current wired
network status.
Network cable is connected
No cable connection
• Wireless Network Models:
or (Wireless Status)
Press to configure wireless settings.
If you are using a wireless connection,
a four-level indicator displays the
current wireless signal strength.
Wireless LAN Disabled
When [Fax Preview] is set to [On], the
number of new faxes you received into the
memory appears at the top of the screen.
Warning icon
The warning icon appears when there
is an error or maintenance message. Press
the message area to view it, and then
press to return to the Main Home
screen.
NOTE
This product adopts the font of ARPHIC
TECHNOLOGY CO.,LTD.
6. Receive Mode
Displays the current Receive Mode. Press
to access the [Receive Mode] menu.
7.
[Shortcuts]
Press to access the [Shortcuts]
screen.
8. (Home screen)
Press to access the Home screens.
4
2
Load Paper
Load Paper in the Paper Tray
Use the paper tray when printing on the
following media:
Plain paper
Thin paper
Recycled paper
Thick paper
• Adjust the guides
• Fan the paper
• Do not exceed this
mark
Load Paper in the Multipurpose Tray (MP Tray)
Related Models:
MFC-9350CDW
Use the MP tray when printing on the
following media:
Plain paper
Thin paper
Recycled paper
Bond paper
Thick paper
1
Labels
Envelopes
Glossy paper
1
2
• Adjust the guides
• Fan the paper
• Do not exceed this
mark
2
Load Paper
For more detailed information, see the Online
User's Guide: Load Paper in the Paper Tray.
1
Open the back cover (face up output tray) before
printing to let the printed paper exit onto the face up
output tray.
2
When you print on glossy paper, set only a single
sheet on the MP tray.
For more detailed information, see the Online
User's Guide: Load and Print Using the
‑
purpose Tray (MP Tray).
Multi
5
Load Paper in the Manual Feed Slot
Related Models:
DCP-9030CDN/MFC-9150CDN
Use the Manual Feed Slot when printing on
the following media:
Plain paper
Thin paper
Recycled paper
Bond paper
Thick paper
1
Labels
Envelopes
Glossy paper
1
• Adjust the guides
• Use both hands to
insert one sheet of
paper
• Continue pressing
the paper against
the rollers for
about two
seconds, or until
the machine grabs
the paper and
pulls it in further
1
Open the back cover (face up output tray) before
printing to let the printed paper exit onto the face up
output tray.
For more detailed information, see the Online
User's Guide: Load and Print Paper in the
Manual Feed Slot.
6
Troubleshooting
A
Use this section to resolve problems you may encounter when using your Brother machine.
Identify the Problem
Even if there seems to be a problem with your machine, you can correct most problems yourself.
First, check the following:
• The machine's power cord is connected correctly and the machine's power is on.
• All of the machine's orange protective parts have been removed.
• (For network models) The access point (for wireless network), router, or hub is turned on and
its link indicator is blinking.
• Paper is inserted correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer.
• Check the machine's status on your machine or in Brother Status Monitor on your computer.
Find the Error Find the Solution
A
Troubleshooting
Using the Status Monitor
• Double-click the icon in the task tray.
• (Windows®) If you select the Load Status
Monitor on Startup check box, the Status
Monitor will launch automatically each time
you start your computer.
• A green icon indicates the normal stand-by
condition.
• A yellow icon indicates a warning.
• A red icon indicates an error has occurred.
• A grey icon indicates the machine is
offline.
• Click the Troubleshooting button to
access Brother's troubleshooting website.
7
Find the Error Find the Solution
Using the LCD 1. Follow the messages on the LCD.
2. If you cannot resolve the error, refer to the
following:
Online User's Guide: Error and
Maintenance Messages
FAQs & Troubleshooting page at
support.brother.com
Error and Maintenance Messages
For information on the most common error and maintenance messages, see the Online User's
Guide.
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.
8
Document and Paper Jams
1
2,3
3
4
5
An error message indicates where the paper is stuck in your machine.
Error messages:
1. Document Jam
2. Jam Rear
3. Jam 2-sided
4. Jam Tray
5. Jam Inside
See the messages in Brother Status Monitor on your computer.
A
Troubleshooting
Solutions for Wireless Connection
If you cannot connect your Brother machine to the wireless network, see the following:
• Online User's Guide: Print the WLAN Report
• Quick Setup Guide: Alternative wireless setup
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.
9
Appendix
B
Supplies
When the time comes to replace supplies, such as the toner or drum, an error message will
appear on your machine's control panel or in the Status Monitor. For more information about the
supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother
dealer.
The Supply Model Name will vary depending on your country and region.
Supply Items Supply Model Name Approximate Life
(Page Yield)
Toner Cartridge Standard Toner:
TN-283
High Yield Toner:
TN-287
Inbox Toner:
(Supplied with your machine)
Drum Unit
DR-283CL
DR-283CL-BK
DR-283CL-CMY
3
• Black:
Approximately 1,400 pages
• Cyan / Magenta / Yellow:
Approximately 1,300 pages
• Black:
Approximately 3,000 pages
• Cyan / Magenta / Yellow:
Approximately 2,300 pages
• Black:
Approximately 1,400 pages
• Cyan / Magenta / Yellow:
Approximately 1,300 pages
Approximately 18,000 pages
4
5
1 2
1 2
1 2
1 2
1 2
1 2
6
Belt Unit BU-223CL
Approximately 50,000 pages
7
10
Supply Items Supply Model Name Approximate Life
(Page Yield)
Waste Toner Box WT-223CL
1
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
2
A4 or Letter size single-sided pages
3
Contains four drum units; one black and three colours.
4
Contains one black drum unit.
5
Contains one colour drum unit.
6
Approximately 18,000 pages based on one page per job [A4/Letter single-sided pages]. The number of pages may be
affected due to a variety of factors including but not limited to media type and media size.
7
Approximately 50,000 pages based on two pages per job [A4/Letter single-sided pages]. The number of pages may be
affected due to a variety of factors including but not limited to media type and media size.
Approximately 50,000 pages
2
If you are using Windows®, double-click the Brother Creative Center icon on your
desktop to access our FREE website designed as a resource to help you easily create and print
customised materials for business and home use with photos, text and creativity.
Mac users can access Brother Creative Center at this web address:
www.brother.com/creativecenter
B
Appendix
11
Visit us on the World Wide Web
www.brother.com
These machines are approved for use in the country of purchase only. Local Brother
companies or their dealers will support only machines purchased in their own countries.
CHN-ENG
Version 0
Loading...