Brother MFC-9125CN, MFC-9325CW User Guide
USER’S GUIDE
MFC-9125CN
MFC-9325CW
Version 0
USA/CAN
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-9125CN and MFC-9325CW
(Circle your model number)
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
online at http://www.brother.com/registration/
© 2011 Brother Industries, Ltd.
Brother numbers
IMPORTANT
Note
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration and Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software and utilities and read FAQs and
troubleshooting tips to learn how to get the most from your Brother product.
http://solutions.brother.com/
You can check here for Brother driver updates.
To keep your machine’s performance up to date, check here for the latest firmware upgrade
®
(Windows
).
For Customer Service
In USA: 1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada: 1-877-BROTHER
(514) 685-4898 (fax)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
i
Ordering accessories and supplies
Note
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or
American Express credit card, you can order accessories directly from Brother. (You can visit us online
for a complete selection of the Brother accessories and supplies that are available for purchase.)
In Canada, only Visa and MasterCard are accepted.
In USA: 1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
http://www.brothermall.com/
In Canada: 1-877-BROTHER
http://www.brother.ca/
Description Item
Toner Cartridge <Black>
Toner Cartridge <Cyan>
Toner Cartridge <Magenta>
Toner Cartridge <Yellow>
4 pcs. Drum Unit
1 pc. Drum Unit <Black>
1 pc. Drum Unit <Color>
Waste Toner Box
Belt Unit
TN-210BK (Approx. 2,200 pages)
TN-210C (Approx. 1,400 pages)
TN-210M (Approx. 1,400 pages)
TN-210Y (Approx. 1,400 pages)
DR-210CL (Approx. 15,000 pages ea. drum unit)
DR-210CL-BK (Approx. 15,000 pages ea.)
DR-210CL-CMY (Approx. 15,000 pages ea.)
WT-200CL (Approx. 50,000 pages)
BU-200CL (Approx. 50,000 pages)
Telephone Line Cord LG3077001
User’s Guide LS8782001 (English for USA and Canada)
LS8782002 (French for Canada)
Quick Setup Guide (MFC-9125CN) LS8783001 (English for USA and Canada)
(MFC-9325CW) LS8795001 (English for USA and Canada)
(MFC-9125CN) LS8783002 (French for Canada)
(MFC-9325CW) LS8795002 (French for Canada)
1
A4 or Letter size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
3
1 page per job.
4
Drum life is approximate and may vary by type of use.
12
12
12
12
134
134
134
1
1
ii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
iii
Brother™ Digital Color One-Year Limited Warranty and
Replacement Service (USA Only)
Who is covered:
This limited warranty (“warranty”) is given
only to the original end-user/retail purchaser
(referred to in this warranty as “Original
Purchaser”) of the accompanying product,
consumables and accessories (collectively
referred to in this warranty as “this Product”).
If you purchased a product from someone
other than an authorized Brother reseller in
the United States or if the product was used
(including but not limited to floor models or
refurbished product by someone other than
Brother), prior to your purchase you are not
the Original Purchaser and the product that
you purchased is not covered by this
warranty.
What is covered:
This Product includes a Machine and
Consumable and Accessory Items.
Consumable and Accessory Items include
but are not limited to Toner Cartridges, Drum
Units, Belt Unit, and Waste Toner Box.
Except as otherwise provided herein,
Brother warrants that the Machine and the
accompanying Consumable and
Accessory Items will be free from defects in
materials and workmanship, when used
under normal conditions.
This warranty applies only to products
purchased and used in the United States.
For products purchased in, but used
outside, the United States, this warranty
covers only warranty service within the
United States (and does not include
shipping outside the United States).
What is the length of the Warranty Periods:
Machines: one year from the original
purchase date.
Accompanying Consumable and Accessory
Items: 90 days from the original purchase
date or the rated life of consumable,
whichever comes first.
What is NOT covered:
This warranty does not cover:
1 Physical damage to this Product;
2 Damage caused by improper installation,
improper or abnormal use, misuse, neglect
or accident (including but not limited to
transporting this Product without the proper
preparation and/or packaging);
3 Damage caused by another device or
software used with this Product (including
but not limited to damage resulting from
use of non Brother™-brand parts and
Consumable and Accessory Items);
4 Consumable and Accessory Items that
expired in accordance with a rated life;
5 Problems arising from other than defects in
materials or workmanship; and,
6 Normal Periodic Maintenance Items, such
as Paper Feeding Kit and Fuser Unit.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted warranty
repair without authorization from Brother
and/or alteration/removal of the serial
number).
What to do if you think your Product is
eligible for warranty service:
Report your issue to either our Customer
Service Hotline at 1-877-BROTHER (1-877276-8437) or to a Brother Authorized Service
Center within the applicable warranty
period. Supply Brother or the Brother
Authorized Service Center with a copy of your
dated bill of sale showing that this Product was
purchased within the U.S. For the name of
local Brother Authorized Service Center(s),
call 1-877-BROTHER (1-877-276-8437) or
visit www.brother-usa.com.
What Brother will ask you to do:
After contacting Brother or a Brother
Authorized Service Center, you may be
required to deliver (by hand if you prefer) or
send the Product properly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale.
You are responsible for the cost of
shipping, packing product, and insurance
(if you desire). You are also responsible for
loss or damage to this Product in shipping,
so we would recommend that you insure
your product.
What Brother will do:
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and
to Brother or an Authorized Service Center
within the applicable warranty period, Brother
or its Authorized Service Center will repair or
replace the Machine and/or accompanying
Consumable and Accessory Items at no
charge to you for parts or labor. The decision
as to whether to repair or replace the Machine
and/or accompanying Consumable and
Accessory Items is made by Brother in its sole
discretion. Brother reserves the right to supply
a refurbished or remanufactured replacement
if you first reported the problem
iv
Brother™ Digital Color One-Year Limited Warranty and
Replacement Service (USA Only)
Machine and/or accompanying Consumable
and Accessory Items and use refurbished
parts provided such replacement products
conform to the manufacturer’s specifications
for new product/parts. The repaired or
replacement Machine and/or accompanying
Consumable and Accessory Items will be
returned to you freight prepaid or made
available for you to pick up at a conveniently
located Authorized Service Center.
If the Machine and/or accompanying
Consumable and Accessory Items are not
covered by this warranty (either stage), you
will be charged for shipping the Machine
and/or accompanying Consumable and
Accessory Items back to you and charged for
any service and/or replacement parts/products
at Brother’s then current published rates.
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.
What happens when Brother elects to
replace your Machine:
When a replacement Machine is authorized by
Brother, and you have delivered the Machine
to an Authorized Service Center, the
Authorized Service Center will provide you
with a replacement Machine after receiving
one from Brother. If you are dealing directly
with Brother’s Express Exchange Service
Brother will send to you a replacement
Machine shipped for receipt within two
business days, with the understanding that
you will, after receipt of the replacement
Machine, supply the required proof of
purchase information, together with the
Machine that Brother agreed to replace. You
are then expected to pack the Machine that
Brother agreed to replace in the package from
the replacement Machine and return it to
Brother using the pre-paid freight bill supplied
by Brother in accordance with the instructions
provided by Brother. Since you will be in
possession of two machines, Brother will
require that you provide a valid major credit
card number. Brother will issue a hold against
the credit card account number that you
provide until Brother receives your original
Product and determines that your original
Product is entitled to warranty coverage. Your
credit card will be charged up to the cost of a
new Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems with your
original Product are not covered by the limited
warranty; (iii) the proper packaging
instructions are not followed and has caused
damage to the product; or (iv) the warranty
period on your original Product has expired or
has not been sufficiently validated with a copy
of the proof of purchase (bill of sale). The
replacement Machine you receive (even if
refurbished or remanufactured) will be
covered by the balance of the limited warranty
period remaining on the original Product, plus
an additional thirty (30) days. You will keep the
replacement Machine that is sent to you and
your original Machine shall become the
property of Brother. Retain your original
Accessory Items and a copy of the return
freight bill, signed by the courier.
Limitations:
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product. Except
for the repair or replacement as described
above, Brother shall not be liable for any
direct, indirect, incidental or consequential
damages or specific relief. Because some
states do not allow the exclusion or limitation
of consequential or incidental damages, the
above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY AND
ALL WARRANTIES OTHER THAN THIS
ONE, WHETHER EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
This Limited Warranty is the only warranty
that Brother is giving for this Product. It is
the final expression and the exclusive and
only statement of Brother’s obligations to
you. It replaces all other agreements and
understandings that you may have with
Brother or its representatives.
This warranty gives you certain rights and
you may also have other rights that may
vary from state to state.
This Limited Warranty (and Brother’s
obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1) refer
to this Product and your bill of sale date, (2)
describe the change to this warranty and
(3) agree to make that change.
Important: We recommend that you keep all
original packing materials, in the event that
you ship this Product
© 2011 Brother International Corporation
v
BROTHER MULTIFUNCTION CENTER / FAX MACHINE
LIMITED WARRANTY
(Canada only)
Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother
International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or
replace (at Brother’s sole discretion) this MFC/Fax machine free of charge if defective in material or
workmanship. This warranty applies only to products purchased and used in Canada.
This limited Warranty does not include cleaning, consumables (including, without limitation, ink cartridges, print
cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC belts, fixing units, print heads, paper
feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by accident, neglect,
misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or
tampering by anyone other than a Brother Authorized Service Representative, or if shipped out of the country.
The use of supplies or consumable items that are non-Brother products may void your warranty. This
limited warranty ceases when this machine is rented, sold, or otherwise disposed of. Operation of the
MFC/Fax machine in excess of the specifications or with the Serial Number or Rating Label removed
shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser.
In order to obtain warranty service, the MFC/Fax machine must be delivered or shipped freight prepaid
by the end-user/purchaser to a “Brother” Authorized Service Centre, together with your Canadian Proof
of Purchase in the form of a Sales Receipt.
When shipping or transporting your MFC/Fax machine, please refer to your Operation Manual for the
proper packaging procedures.
For Laser and LED units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner
packs or oil bottles on applicable models) during shipping or transport will cause severe damage to the
Laser MFC/Fax machine and will void the Warranty.
For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and replace them with
the original protective parts. If original protective parts are not available, leave ink cartridges installed. Please
avoid shipping the unit without original protective parts or ink cartridges.) Damage to your print head resulting from
packing the Inkjet MFC/Fax machine without the ink cartridges or the protective parts will void your warranty.
Improper packaging may cause severe damage to the machine during shipping and will void the
warranty.
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING,
WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW
CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother, its Authorized Service
Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this
warranty. The warranty states Brother’s entire liability and your exclusive remedy against Brother for any
failure of the MFC/Fax machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Fax
machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive
damages, including lost profits, arising from the use of or inability to use the product, even if advised by
the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the
above limitation of liability, such limitation, may not apply to you.
This Limited Warranty gives you specific legal rights and you may
also have other rights which vary from Province to Province.
Warranty Service is available at Brother Authorized Service Centres
throughout Canada. For Technical Assistance or for the name and
location of your nearest Authorized Service Centre call 1-877-BROTHER.
Internet support: support@brother.ca or browse Brother’s Web Site www.brother.ca.
vi
Table of Contents
Section I General
1 General information 2
Using the documentation....................................................................................... 2
Symbols and conventions used in the documentation .................................... 2
Accessing the Software User’s Guide and Network User’s Guide ........................ 3
Viewing documentation ................................................................................... 3
Accessing Brother support (Windows
Control panel overview .......................................................................................... 6
Data LED indications ..................................................................................... 10
2 Loading paper and documents 11
Loading paper and print media............................................................................ 11
Loading paper in the standard paper tray...................................................... 11
Loading paper in the manual feed slot ..........................................................13
Unprintable area............................................................................................17
Acceptable paper and other print media..............................................................18
Recommended paper and print media .......................................................... 18
Type and size of paper .................................................................................. 18
Handling and using special paper .................................................................20
Loading documents ............................................................................................. 23
Using the automatic document feeder (ADF) ................................................23
Using the scanner glass ................................................................................24
®
) ................................................................5
3 General Setup 25
Mode Timer.......................................................................................................... 25
Paper settings...................................................................................................... 25
Paper Type....................................................................................................25
Paper Size..................................................................................................... 25
Volume settings ................................................................................................... 26
Ring volume................................................................................................... 26
Beeper volume ..............................................................................................26
Speaker volume............................................................................................. 26
Automatic daylight savings time .......................................................................... 27
Ecology features..................................................................................................27
Toner Save ....................................................................................................27
Sleep Time ....................................................................................................27
LCD Contrast.......................................................................................................28
Dial Prefix ............................................................................................................28
Setting up the prefix number .........................................................................28
Changing the prefix number ..........................................................................28
vii
4 Security features 29
Secure Function Lock 2.0 (MFC-9325CW only) ..................................................29
Setting the password for the administrator ...................................................29
Changing the password for the administrator................................................30
Setting up the public user mode ....................................................................30
Setting up restricted users.............................................................................31
Turning Secure Function Lock on/off.............................................................31
Switching Users.............................................................................................32
Memory Security (MFC-9125CN only).................................................................32
Setting up the password ...............................................................................33
Changing your memory security password ...................................................33
Turning memory security on/off .....................................................................33
Setting Lock .........................................................................................................34
Setting up the password ................................................................................34
Changing your Setting Lock password ..........................................................34
Turning Setting Lock on/off............................................................................35
Restricting dialing ................................................................................................35
Dial pad restriction.........................................................................................35
One Touch restriction ....................................................................................35
Speed Dial restriction ....................................................................................36
Section II Fax
5 Sending a fax 38
How to fax............................................................................................................38
Entering fax mode .........................................................................................38
Sending a fax from the ADF ..........................................................................38
Sending a fax from the scanner glass ...........................................................38
Faxing A4 size documents from the scanner glass .......................................39
Canceling a fax in progress ...........................................................................39
Broadcasting (black & white only)........................................................................39
Canceling a Broadcast in progress................................................................40
Additional sending operations..............................................................................40
Sending faxes using multiple settings ...........................................................40
Electronic cover page (black & white only)....................................................41
Contrast .........................................................................................................42
Changing Fax Resolution .............................................................................. 42
Dual access (black & white only)...................................................................43
Real Time Transmission................................................................................43
Overseas Mode .............................................................................................44
Delayed Fax (black & white only) ..................................................................44
Delayed batch transmission (black & white only) ..........................................44
Checking and canceling waiting jobs.............................................................45
Sending a fax manually .................................................................................45
Sending a fax at the end of a conversation ...................................................45
Out of memory message ...............................................................................45
viii
6 Receiving a fax 46
Choose the correct Receive Mode ......................................................................46
Using receive modes ...........................................................................................48
Fax Only ........................................................................................................48
Fax/Tel...........................................................................................................48
Manual........................................................................................................... 48
External TAD .................................................................................................48
Receive Mode settings ........................................................................................ 49
Ring Delay .....................................................................................................49
F/T Ring Time (Fax/Tel mode only)............................................................... 49
Easy Receive................................................................................................. 50
Setting the Print Density................................................................................50
Additional receiving operations............................................................................ 51
Printing a reduced incoming fax ....................................................................51
Setting the Fax Receive Stamp (black & white only).....................................51
Receiving a fax at the end of a conversation.................................................51
Printing a fax from the memory ..................................................................... 52
Receiving faxes into memory when the paper tray is empty
(black & white only) ................................................................................... 52
7 Telephone services and external devices 53
Telephone line services.......................................................................................53
Voice Mail...................................................................................................... 53
Distinctive Ring.............................................................................................. 54
Caller ID ........................................................................................................56
Connecting an external TAD (telephone answering device)................................57
Connections................................................................................................... 58
Recording an outgoing message (OGM)....................................................... 58
Special line considerations ............................................................................ 59
Multi-line connections (PBX) ......................................................................... 60
External and extension telephones...................................................................... 60
Using external and extension telephones ..................................................... 60
For Fax/Tel mode only...................................................................................61
Connecting an external or extension telephone ............................................61
Using a non-Brother cordless external handset ............................................ 61
Using Remote Codes ....................................................................................61
ix
8 Dialing and storing numbers 63
How to dial ...........................................................................................................63
Manual dialing ...............................................................................................63
One touch dialing...........................................................................................63
Speed dialing................................................................................................. 63
Search ........................................................................................................... 64
Fax redial.......................................................................................................64
Storing numbers ..................................................................................................64
Storing a pause .............................................................................................64
Storing One Touch Dial numbers ..................................................................65
Storing Speed Dial numbers..........................................................................66
Changing One Touch and Speed Dial numbers............................................68
Setting up Groups for Broadcasting .............................................................. 69
Dialing access codes and credit card numbers .............................................71
Pause ............................................................................................................71
Tone or Pulse (Canada only).........................................................................71
9 Remote Fax Options
(black & white only) 72
Fax Forwarding....................................................................................................72
Paging..................................................................................................................73
Fax Storage .........................................................................................................73
PC Fax Receive................................................................................................... 74
Changing Remote Fax Options ...........................................................................75
Turning off Remote Fax Options ................................................................... 75
Remote retrieval ..................................................................................................76
Setting a Remote Access Code.....................................................................76
Using your Remote Access Code..................................................................76
Retrieving fax messages ...............................................................................77
Changing the Fax Forwarding number ..........................................................77
Remote fax commands........................................................................................78
10 Polling 79
Polling receive .....................................................................................................79
Sequential polling ..........................................................................................79
Polled transmit (black & white only)..................................................................... 80
Setup for polled transmit................................................................................ 80
11 Printing reports 81
Fax reports...........................................................................................................81
Transmission verification report.....................................................................81
Fax Journal....................................................................................................82
Reports ................................................................................................................82
How to print a report ......................................................................................83
x
Section III Copy
12 Making copies 86
How to copy......................................................................................................... 86
Entering copy mode....................................................................................... 86
Making a single copy .....................................................................................86
Making multiple copies .................................................................................. 86
Stop copying.................................................................................................. 86
Copy options (temporary settings)....................................................................... 87
Enlarging or reducing the image copied ........................................................87
Using the Options key ...................................................................................88
Improving copy quality...................................................................................89
Sorting copies using the ADF ........................................................................ 89
Adjusting Contrast, Color and Brightness...................................................... 89
Making N in 1 copies (page layout) ...............................................................91
Out of memory message .....................................................................................92
Section IV Direct printing
13 Printing photos from a digital camera (MFC-9325CW only) 94
Before using PictBridge .......................................................................................94
PictBridge requirements ................................................................................ 94
Using PictBridge .................................................................................................. 94
Setting your digital camera ............................................................................ 94
Printing images....................................................................................................95
DPOF printing................................................................................................ 96
Printing images with Secure Function Lock 2.0 enabled (MFC-9325CW only)...96
Connecting a camera as a storage device .......................................................... 98
Understanding the error messages .....................................................................98
14 Printing data from a USB Flash memory drive
(MFC-9325CW only) 99
Supported file formats.......................................................................................... 99
Creating a PRN or PostScript
Printing data directly from the USB Flash memory drive (MFC-9325CW only).100
Printing data directly from the USB flash memory drive with Secure Function
Lock 2.0 enabled (MFC-9325CW only) ..........................................................101
Understanding the error messages ...................................................................103
®
3™ file for direct printing....................................99
xi
Section V Software
15 Software and Network features 106
Section VI Appendixes
A Safety and legal 108
Compilation and Publication ..............................................................................108
Choosing a location ...........................................................................................108
To use the product safely ..................................................................................111
Important safety instructions........................................................................117
Regulation..........................................................................................................118
Standard telephone and FCC notices .........................................................118
Federal Communications Commission (FCC) Declaration of Conformity
(USA only) ...............................................................................................119
Industry Canada Compliance Statement (Canada only) .............................120
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only).......................121
For use in the USA or Canada only............................................................. 121
Disconnect device .......................................................................................121
LAN connection ...........................................................................................121
International ENERGY STAR
Trademarks........................................................................................................123
Open Source Licensing Remarks ......................................................................123
Legal limitations for copying ..............................................................................124
®
Qualification Statement.............................. 122
B Options 125
Options ..............................................................................................................125
Memory board....................................................................................................126
Installing extra memory ............................................................................... 126
C Troubleshooting and routine maintenance 128
Troubleshooting .................................................................................................128
If you are having difficulty with your machine ..............................................128
Improving the print quality ...........................................................................136
Setting Dial Tone detection .........................................................................143
Telephone line interference/VoIP ................................................................143
Error and maintenance messages.....................................................................144
Transferring your faxes or Fax Journal report .............................................150
Document jams............................................................................................151
Paper jams ..................................................................................................152
Routine maintenance.........................................................................................157
Cleaning the outside of the machine ...........................................................157
Cleaning the scanner...................................................................................158
Cleaning the LED heads..............................................................................159
Cleaning the corona wires ........................................................................... 160
Cleaning the drum unit ................................................................................162
xii
Cleaning the paper pick-up rollers............................................................... 166
Calibration ...................................................................................................167
Auto Registration ......................................................................................... 168
Manual Registration..................................................................................... 168
Frequency (Color Correction) ......................................................................168
Replacing the consumable items....................................................................... 169
Replacing a Toner cartridge ........................................................................ 171
Drum units ................................................................................................... 176
Replacing the belt unit................................................................................. 181
Replacing the waste toner box .................................................................... 185
Replacing periodic maintenance parts............................................................... 190
Machine Information .......................................................................................... 190
Checking the Serial Number........................................................................ 190
Checking the Page Counters.......................................................................190
Checking the remaining life of parts ............................................................ 191
Reset functions............................................................................................ 191
How to reset the machine............................................................................ 192
Packing and shipping the machine....................................................................192
D Menu and features 197
On-screen programming....................................................................................197
Menu table................................................................................................... 197
Memory storage........................................................................................... 197
Menu keys .........................................................................................................197
How to access the menu mode ................................................................... 198
Menu table.........................................................................................................199
Entering text ...................................................................................................... 219
E Specifications 221
General.............................................................................................................. 221
Print media......................................................................................................... 223
Fax..................................................................................................................... 224
Copy ..................................................................................................................225
Scan ..................................................................................................................226
Print ...................................................................................................................227
Interfaces...........................................................................................................228
PictBridge (MFC-9325CW)................................................................................ 229
Direct Print feature (MFC-9325CW) .................................................................. 230
Computer requirements .................................................................................... 231
Consumable items.............................................................................................232
Ethernet wired network...................................................................................... 233
Ethernet wireless network (MFC-9325CW) ....................................................... 235
Authentication and encryption for wireless users only.................................237
Wireless one-push configuration ................................................................. 239
F Glossary 240
G Index 244
xiii
xiv
Section I
General I
General information 2
Loading paper and documents 11
General Setup 25
Security features 29
General information 1
1
Using the documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Electrical Hazard icons alert you to
possible electrical shock.
Improper Setup icons alert you to
devices and operations that are not
compatible with the product.
Hot Surface icons warn you not to
touch product parts that are hot.
Fire Hazard icons alert you to the
possibility of fire.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Bold Bold typeface identifies specific
keys on the product’s control
panel or on the computer
screen.
Italics Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in Courier New font
identifies messages on the
LCD of the product.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
Follow all warnings and instructions marked
on the product.
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
2
General information
Accessing the Software User’s Guide and Network User’s Guide
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of Fax, Printer,
Scanner, PC Fax and Network. When you are
ready to learn detailed information about
these operations, read the Software User’s
Guide and Network User’s Guide.
Viewing documentation 1
Viewing documentation (Windows®) 1
To view the documentation, from the Start
menu, select Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then choose User’s
Guides in PDF format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
c If the model name screen appears, click
your model name. The CD-ROM main
menu will appear.
1
If this window does not appear, use
®
Windows
start.exe program from the root directory
of the Brother CD-ROM.
Explorer to find and run the
d Click Documentation.
e Click the documentation you want to
read:
User’s Guide for stand-alone
operations, Software User’s Guide,
Network User’s Guide and Quick
Setup Guide.
1
a Turn on your PC.
Insert the Brother CD-ROM into your
CD-ROM drive.
b If the language selection screen
appears, click your language.
3
Chapter 1
How to find scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide: 1
Scanning a document using the TWAIN
driver in Chapter 2
Scanning a document using the WIA
®
driver (Windows
®
/Windows® 7) in Chapter 2
Vista
Using ControlCenter3 in Chapter 3
Network Scanning in Chapter 12
XP/Windows
ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides:
The complete ScanSoft™
PaperPort™ 11SE with OCR
How-to-Guides can be viewed from the
Help selection in the ScanSoft™
PaperPort™ 11SE application.
How to find Network setup instructions
Viewing documentation (Macintosh) 1
a Turn on your Macintosh.
Insert the Brother CD-ROM into your
CD-ROM drive.
b The following window will appear.
c Double-click the Documentation icon.
1
d If the language selection screen
appears, double-click your language.
e Double-click the documentation you
want to read:
User's Guide for stand-alone
operations, Software User's Guide and
1
Network User's Guide.
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point supports Wi-Fi
Protected Setup or AOSS™, follow the steps
in the Quick Setup Guide. For more
information about network setup please see
the Network User's Guide.
4
How to find scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide: 1
Scanning in Chapter 8
Using ControlCenter2 in Chapter 9
Network Scanning in Chapter 12
General information
Note
Presto! PageManager User’s Guide: 1
Presto! PageManager is available as a
download from
http://nj.newsoft.com.tw/download/brother/
PM9SEInstaller_BR_multilang.dmg
.
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
How to find Network setup instructions
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point supports Wi-Fi
Protected Setup or AOSS™, follow the steps
in the Quick Setup Guide. For more
information about network setup please see
the Network User's Guide.
Viewing the Mobile Print/Scan Guide documentation
This Guide provides useful information about
printing JPEG and PDF files from your mobile
device and scanning from your Brother
machine to your mobile device when
connected on a WiFi network.
You can find the documentation at the
Brother Solutions Center at
http://solutions.brother.com/
.
Accessing Brother support (Windows®) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers on page i and on
the Brother CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
1
To access our web site
(http://www.brother.com/
Brother Home Page.
To view all Brother Numbers, including
1
Customer Service numbers for the USA
and Canada, click Support Information.
To access the USA Brother online
shopping mall
(http://www.brothermall.com/
additional product and service
information, click Brother Mall.com.
To access Canada’s Brother online
shopping mall (http://www.brother.ca/
additional product and services
information, click Shop Online (Canada).
For the latest news and product support
information
(http://solutions.brother.com/
Brother Solutions Center.
To visit our web site for original/genuine
Brother supplies
(http://www.brother.com/original/
Supplies Information.
To return to the main page, click Back.
Or, if you have finished, click Exit.
) clicks
1
) for
) for
), click
), click
5
Chapter 1
Control panel overview 1
MFC-9125CN and MFC-9325CW have similar keys.
1
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1
234 56
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6
General information
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7
Chapter 1
1 One Touch keys
These 4 keys give you instant access to 8
previously stored numbers.
Shift
Lets you access One Touch numbers 5 to 8
when held down.
2 Fax, Copy and Print keys
Fax keys:
Hook
Press before dialing if you want to make sure a
fax machine will answer, and then press
Black Start or Color Start. Also, press this
key after you pick up the handset of an external
telephone during the F/T ring (fast
double-rings).
Redial/Pause
Redials the last number called. It also inserts a
pause when programming quick dial numbers
or when dialing a number manually.
Resolution
Sets the resolution when sending a fax.
Copy keys:
Options
You can quickly and easily choose temporary
settings for copying.
Enlarge/Reduce
Reduces or enlarges copies.
Quality
Lets you change the quality for the next copy.
Print keys:
Direct (MFC-9325CW)
Lets you print data from a USB flash memory
drive that you can connect directly to the
machine. You can also print images directly
from your PictBridge compatible camera.
(See Printing photos from a digital camera
(MFC-9325CW only) on page 94.)
Reports (MFC-9125CN)
Print the Transmission Verification Reports,
Help List, Tel Index List, Fax Journal, User
Settings and Network Config.
Secure
You can print data saved in the memory when
you enter your four-digit password. (For details
about using the Secure key, see the Software
User’s Guide on the CD-ROM.)
(MFC-9325CW) When using Secure Function
Lock, you can switch restricted users by
holding down Shift as you press Secure. (See
Secure Function Lock 2.0 (MFC-9325CW only)
on page 29.)
Job Cancel
Cancels a programmed print job and clears it
from the machine’s memory. To cancel
multiple print jobs, hold down this key until the
LCD shows Job Cancel (All).
3 Data LED
The LED will flash depending on the machine
status.
4Error LED
Blinks in orange when the LCD displays an
error or an important status message.
5LCD
Displays messages to help you set up and use
your machine.
(MFC-9325CW only) A four level indicator
shows the current wireless signal strength if
you are using a wireless connection.
0Max
6 Clear/Back
Deletes entered data or lets you cancel the
current setting.
OK
Lets you store your settings in the machine.
Volume keys:
d or c
Press to scroll backwards or forwards through
menu selections. Press to change the volume
when in fax or standby mode.
a or b
Press to scroll through the menus and options.
Address Book:
Lets you look up numbers that are stored in the
dialing memory. It also lets dial stored numbers
by pressing a three digit number.
8
7Dialpad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
(Canada only) The # key temporarily switches
the dialing mode from Pulse to Tone during a
telephone call.
8Stop/Exit
Stops an operation or exits from a menu.
9Start:
Color
Lets you start sending faxes or making copies
in full color.
Black
Lets you start sending faxes or making copies
in black & white.
10 Mode keys:
FAX
Puts the machine in Fax mode.
SCAN
Puts the machine in Scan mode.
(For details about scanning, see the Software
User’s Guide on the CD-ROM.)
COPY
Puts the machine in Copy mode.
11 Menu
Lets you access the Menu to program your
settings in this machine.
General information
1
9
Chapter 1
Data LED indications 1
The Data LED (light emitting diode) will flash depending on the machine’s status.
LED Machine Status Description
Green
(blinking)
Green
Ready Mode The machine is ready to print, in sleep mode, there is no print
data, or the power switch is off.
Receiving Data The machine is either receiving data from the computer,
processing data in memory, or printing data.
Data Remaining in
Print data remains in the machine memory.
Memory
10
2
Note
Loading paper and documents 2
Loading paper and print media 2
The machine can feed paper from the
standard paper tray.
When you put paper into the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
Loading paper in the standard paper tray 2
Printing on plain paper, thin paper or recycled paper from the paper tray
a Pull the paper tray completely out of the
machine.
b While pressing the green paper-guide
release lever (1), slide the paper guides
to fit the paper size you are loading in
the tray. Make sure that the guides are
firmly in the slots.
1
For Legal and Folio size paper, press the
2
release button (1) in the bottom of the
paper tray and then pull out the back of the
paper tray. (Legal or Folio size paper is
not available in some regions.)
2
1
11
Chapter 2
IMPORTANT
1
c Fan the stack of paper well to avoid
paper jams and misfeeds.
d Put paper in the tray, and make sure that
the paper is below the maximum paper
mark (1). The side to be printed on must
be face down.
f Lift up the support flap (1) to prevent
paper from sliding off the face-down
output tray or remove each page as
soon as it comes out of the machine.
1
Make sure the paper guides touch the
sides of the paper so it will feed properly.
If you do not do this, it may cause damage
to your machine.
e Put the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
12
Loading paper and documents
Note
Loading paper in the manual feed slot 2
You can load envelopes and special print
media one at a time into this slot. Use the
manual feed slot to print or copy on labels,
envelopes or thicker paper.
Printing on plain paper, recycled paper or bond paper from the manual feed slot
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
The machine automatically turns on the
Manual Feed mode when you put paper in
the manual feed slot.
a Lift up the support flap (1) to prevent
paper from sliding off the face-down
output tray or remove each page as
soon as it comes out of the machine.
b Open the manual feed slot cover.
2
c Using both hands, slide the manual feed
slot paper guides to the width of the
paper that you are going to use.
2
1
13
Chapter 2
Note
d Using both hands, put one piece of
paper in the manual feed slot with the
print side face up until the front edge of
the paper touches the paper feed roller.
Wait until the machine automatically
feeds the paper. When you feel the
machine pull in the paper, let go.
Printing on thick paper, labels, envelopes or small paper
When the back output tray is pulled down, the
machine has a straight paper path from the
manual feed slot through to the back of the
machine. Use this paper output method when
you want to print on thick paper, labels,
envelopes or paper that is smaller than
4.1 5.8 in. (or A6 size).
• Remove each printed sheet or envelope
immediately to prevent a paper jam.
• The machine automatically turns on the
Manual Feed mode when you put paper in
the manual feed slot.
a Open the back cover (back output tray).
2
14
b <For printing envelopes only>
Pull down the two gray levers, one on
the left-hand side and one on the
right-hand side, toward you as shown in
the illustration below.
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