Brother MFC-8500 User Manual

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Page 1

MFC-8500

OWNER’S MANUAL

version C

Page 2

If You Need to Call Customer Service

Please complete the following information for future reference:

Model Number: MFC-8500 Serial Number*: ______________________________________

Date of Purchase: ______________________________________

Place of Purchase: ______________________________________

* The serial number is on the back of the unit. Retain this manual with your

sales receipt

event of theft, fire or warranty service.

as a permanent record of your purchase, in the

Page 3

Brother Numbers

IMPORTANT

For technical and operational assistance, you must call the country where you purchased the machine. Calls must be made

Brother fax-back system (USA Only)

Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling. Call and follow the voice prompts to receive faxed instructions on how to use the system and your index of fax-back subjects.

If you can’t resolve a difficulty with your Brother machine using this manual, call our fax-back system, and follow the voice prompts to receive faxed instructions about using the system and an index of fax-back subjects.

In USA:

The Brother fax-back system number has been preprogrammed on One Touch key

1-800-521-2846

Frequently Asked Questions (FAQs)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/ Multi-Function Center needs. You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section to learn how to get the most from your Brother product.

from within that country.

http://solutions.brother.com

You can check here for Brother Printer Driver updates.

For Customer Service

In USA:

In Canada: 1-877-BROTHER (voice)

Dealers/Service Centers (USA Only)

For the name of a Brother authorized dealer or service center, call 1-800-284-4357.

Service Centers (Canada Only)

For service center addresses in Canada, call 1-877-BROTHER.

ORDERING ACCESSORIES AND SUPPLIES

1-800-284-4329 (voice) 1-908-575-8790 (fax) 1-800-284-3238 (TTY service for the hearing-impaired)

1-514-685-4898 (fax) 1-514-685-6464 (voice) (within Montreal)

Page 4

Ordering Accessories and Supplies

IMPORTANT

For technical and operational assistance, you must call the country where you purchased the machine. Calls must be made

For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase.)

from within that country.

In USA:

1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com

In Canada: 1-877-BROTHER (voice)

Description Item

Laser Fax Toner TN-430 (Able to print 3000 pages)

Laser Fax Drum DR400

Telephone Line Cord LG3077001

Telephone Handset UF6857010

Handset Curled Cord UF7204008

Document Tray and Extension UU2069008

Document Support UU2080008

IEEE 1284 Bi-directional Cable F2A046-10

Multi-purpose Paper Cassette #2 (Option) LT400

Power Protector for A/C Power and Phone Line Surges and Voltage Spikes (2 Outlets)

Power Protector for A/C Power and Phone Line Surges and Voltage Spikes (8 Outlets)

Owner’s Manual LE1762001

Multi-Function Link

Pro Suite is NOT available on floppy disks.

TN-460 (Able to print 6000 pages)

QPD120

FX 120

ORDERING ACCESSORIES AND SUPPLIES

Page 5

Notice – Disclaimer of Warranties

(For USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

NOTICE – DISCLAIMER OF WARRANTIES

iii

Page 6

BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(USA Only)

This warranty gives you certain rights and you may also have other rights that may vary from state to state.

This warranty is given only to the first end-use purchaser of the accompanying product (referred to in this warranty as “this Product”).

What is covered: Brother warrants to you for

the Warranty Period that there are no defects in the materials, workmanship or Year 2000 compliance of this Product. The “Warranty Period” is 1 year from the date you purchased this product. The “Warranty Period” for consumable items, such as Print Heads, Toner, Drums, Ink Cartridges, Print Cartridges, Refill Ribbons, Therma PLUS Paper and Thermal Paper, etc. is 90 days from the date of purchase, or the rated life of the Consumable item, whichever is shorter.

What is NOT covered: Warranty WILL BE

VOID by Brother for repairs or replacements made necessary due to the following: (1) If the Product was not purchased from an authorized Brother reseller within the United States, (2) The Product has been serviced or modified by anyone other than an Authorized Service Representative of Brother, (3) The serial number has been modified, defaced or removed from this Product, (4) Non-Brother®-brand or nonBrother approved parts, supplies, power supplies or other accessories have been used with this Product, (5) Any damage caused by accident, neglect, abuse or misuse or, the recommended monthly volume has been exceeded, (6) Damages caused as a result of modification, alteration or repairs performed by anyone other than a Brother Authorized Service Representative. (7) NOT COVERED UNDER WARRANTY ARE: Consumable items, for example (including, but not limited to): ribbons, ink or toner cartridges, toner drum units, print heads, cleaning and/or instances where no defects in material or workmanship are found in the Product, etc. (8) Damage caused by improper connection and/or disconnection of the Product; failure of the operator to follow operational instructions, improper set up of the Product.

What to do if you think your Product is defective:

at 1-800-284-4329, or if y in materials or workmanship in this Product, you can report it to a Brother Authorized Service Center. During the Warranty Period, supply Brother’s representative with

Call our Customer Service Hotline

ou suspect a defect

MFC LIMITED WARRANTY (USA)

a copy of your dated bill of sale showing that this Product was purchased within the United States. For the name of your Brother Authorized Service Center, call 1-800-521-

2846. After contacting the Brother Authorized Service Center, you may be required to deliver or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

What Brother will do: Brother (or its

Authorized Service Center) will evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother (or its Authorized Service Center) will repair or (at Brother’s option) replace the Product with a product that performs the same functions and performs as well as the original Product. Brother reserves the right to supply refurbished or remanufactured replacement parts provided that the replacement parts conform to the manufacturer’s specifications for new products. The repaired or replacement product will be returned to you at no cost.

Exchange Service: When an exchange is

authorized, Brother will exchange your nonworking product with a refurbished or remanufactured product that conforms to the manufacturer’s specifications for new products. The refurbished or remanufactured Product you receive will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Product that is sent to you and must return (or be billed up to the cost of a new product) your original non- working product, which shall become the property of Brother. You must call Brother Customer Service and if the representative cannot correct the product’s malfunction over the telephone and you elect the exchange service, you must provide information pertaining to this Product and you must also provide a valid major credit card number. Your credit card will be charged up to the cost of a new Product if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the malfunctions of your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale).

Page 7

BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(USA Only)

The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return air bill. Follow the return instructions. You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase (bill of sale). Retain your original accessory items and a copy of the return air bill, signed by the courier.

Limitations: Repair or replacement as

described above is your sole and exclusive (that is, your only) remedy if this Product is defective. Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement,

Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

This Limited Warranty is the only warranty that Brother is giving for this Product. It is the

final expression and the exclusive and

only statement

of Brother’s obligations to you. It replaces all other agreements and under-standings that you may have with Brother or its representatives.

This Limited Warranty (and Brother’s obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.

Product Support: Toll-free Customer

Service and technical support is available for hardware operational assistance at 1800-284-4329. At any time, free technical support in the form of Frequently Asked Questions, troubleshooting tips and service center locator is available through our faxback system at 1-800-521-2846 or Brother’s Internet Web Site (www.brother.com). Now you can visit us on-line at (www.brothermall.com), your complete source for genuine Brother Accessories and Supplies.

ROTHER

B 100 S

RIDGEWATER,

NTERNATIONAL

OMERSET

ORPORATE

ERSEY

ORPORATION

LVD.

08807-0911

Please record your model and serial numbers and your date and location of Purchase below for your records. Keep this information with your proof of purchase (bill of sale) in case your Product is lost, stolen or requires service.

Model # ___________________________

Serial # ___________________________

Date of purchase: ___________________

Store where purchased: ______________

Location of store:____________________

Important: We recommend that you keep

all original packing materials, in the event that you ship this product.

MFC LIMITED WARRANTY (USA)

Page 8

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(For Canada Only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your Operation Manual for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-877-BROTHER. Within Montreal, please call 685-

6464. Internet support: support@brother.ca or browse Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6

We’re at your side.

LIMITED WARRANTY (CANADA)

Page 9

Quick Reference Guide

Sending Faxes

Automatic Transmission

Place the original face down in the ADF.

Enter the fax number using One Touch, Speed Dial, Search or the dial pad.

Press Fax Start .

Sending a Cover Page

Place the original face down in the ADF.

Press

Menu , 2 , 2 , 8 .

When

NEXT FAX ONLY?

Set

appears, press

Press (or

Press and then press

Enter two digits to indicate the number of pages being sent, and then press

Press — fax.

Enter the fax number.

Press

Real Time Transmission

You can send faxes in real time.

Place the original face down in the ADF.

Press

Press then press transmission only press select then press

For the next fax only, press to select

OFF

), and then press

to select additional settings

—Press

Fax Start

Menu, 2, 2, 6.

NEXT FAX ONLY

to select

to select a comment,

Set

if you are ready to

to select ON, and

Set—OR

Set

, and then press

Set

—For the next

, and

Set

Press 1 to select additional settings

—Press 2 to fax.

—

Enter the fax number.

Press

Fax Start

Receiving Faxes

Select Receive Mode

You can select

MANUAL

pressing the Mode button repeatedly until you have changed the FAX and FAX/TEL lights to the setting you want to use. If you select you set Ring Delay and F/T Ring Time.

Manual Reception

Pick up the handset.

Press Fax Start if you hear fax tones

(beeps).

When the LCD shows

RECEIVING

Brother fax-back system:

In USA: 1-800-521-2846

Brother Global Web Site:

http://www.brother.com

Frequently Asked Questions (FAQs):

http://solutions.brother.com

Brother Accessories & Supplies

In USA:

http://www.brothermall.com

In Canada:

FAX/TEL, TAD,

FAX ONLY

FAX/TEL

, replace the handset.

1-888-879-3232 (voice) 1-800-947-1445 (fax)

1-877-BROTHER (voice)

, make sure

QUICK REFERENCE GUIDE

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Page 10

Storing Numbers

Storing One Touch Dial Numbers

Press Menu, 2, 3, 1.

Press the One Touch key where you want to store the number.

Enter a number (up to 20 digits), and then press Set.

Enter a name (or leave it blank), and

Set

then press

Press Stop/Exit.

Storing Speed Dial Numbers

Press Menu, 2, 3, 2.

Enter a two-digit Speed Dial number, and then press Set.

Enter a number (up to 20 digits), and then press Set.

Enter a name (or leave it blank), and then press

Press Stop/Exit.

Telephone Operation

One Touch Dialing/ Speed Dialing

Pick up the handset—OR—Press Hook and listen for a dial tone.

When you hear the dial tone, press the One Touch key of the location you want to call—OR—Press Search/Speed Dial, press #, and then press the two-digit Speed Dial number. (If you pressed Hook to dial, pick up the handset when the other party answers.)

To hang up, replace the handset.

Search/Speed Dial

Press Search/Speed Dial, then enter the first letter of the name you’re looking for.

Press memory.

When the name is displayed, lift the handset—OR—Press Hook.

Press Fax Start to dial. (If you pressed Hook to dial, pick up the handset when the other party answers.)

To hang up, replace the handset.

to search the

Making Copies

Making a Single Copy

Place the original face down in the ADF.

Press Copy.

Sorting Multiple Copies

Place the original face down in the ADF.

Use the dial pad to enter the number of copies you want (up to 99).

Press Options, press or to select OPT:STACK/SORT, and then press Set. Press or to select SORT, and then press Set.

Press Copy.

QUICK REFERENCE GUIDE

viii

Page 11

Introduction..................................................................................... 1-1

Using This Manual..................................................................... 1-1

Finding Information............................................................. 1-1

Conventions Used in this Manual........................................ 1-1

Test Sheet Procedure and Product Registration

(For USA Only) ...................................................................... 1-2

To Complete Your MFC-8500 Registration On-Line

(For USA Only) .............................................................. 1-2

MFC-8500 Control Panel Overview .......................................... 1-3

About Fax Machines .................................................................. 1-5

Custom Features .................................................................. 1-5

Do You Have Voice Mail on the Phone Line? ............... 1-5

Why Should There Be Trouble? ..................................... 1-5

How Can You Avoid Possible Problems? ...................... 1-5

Fax Tones and Handshake................................................... 1-6

ECM (Error Correction Mode)............................................ 1-6

Assembly and Connections............................................................. 2-1

Packing List................................................................................ 2-1

Choosing a Location................................................................... 2-2

Assembly.................................................................................... 2-3

Installing the Drum Unit Assembly

(with Toner Cartridge) .................................................... 2-3

Attaching the Trays ............................................................. 2-4

Connecting Paper Cassette #2 (Option) .............................. 2-4

Manual Feed Slot................................................................. 2-5

Paper........................................................................................... 2-6

Acceptable Paper ................................................................ 2-6

Paper Capacity of Paper Cassette........................................ 2-6

Paper Specification for the Cassette.................................... 2-7

Manual Feed Slot ............................................................ 2-7

Loading Paper in Multi-purpose Paper Cassette ................. 2-8

Connections................................................................................ 2-9

Connecting the Machine...................................................... 2-9

Connecting an External Telephone ................................... 2-10

Connecting an External TAD

(Telephone Answering Device) .................................... 2-10

Sequence ....................................................................... 2-10

Page 12

Connections................................................................... 2-10

Recording Outgoing Message (OGM) on

External TAD ........................................................... 2-11

Special Line Considerations.............................................. 2-12

Roll Over Phone Lines.................................................. 2-12

Two-Line Phone System............................................... 2-12

Converting Telephone Wall Outlets ............................. 2-12

Installing Machine, External Two-Line TAD, and

Two-Line Telephone ................................................ 2-13

Multi-Line Connections (PBX) ......................................... 2-14

If you are installing the machine to work with a PBX:

Custom Features on Your Phone Line............................... 2-14

Custom Features on a Signal Line ................................ 2-14

.. 2-14

On-Screen Programming................................................................ 3-1

User-Friendly Programming....................................................... 3-1

Menu Mode ......................................................................... 3-1

Menu Selection Table.......................................................... 3-2

Initial Setup...................................................................................... 4-1

Getting Started............................................................................ 4-1

Setting Paper Size................................................................ 4-1

Turning on Cassette #2 (Option) ......................................... 4-1

Setting Cassette Usage ........................................................ 4-2

Setting Date and Time......................................................... 4-2

Setting Station ID ................................................................ 4-3

Entering Text................................................................... 4-3

Inserting Spaces .............................................................. 4-4

Making Corrections......................................................... 4-4

Repeating Letters ............................................................ 4-4

Special Characters and Symbols .................................... 4-4

Setting the Ring Volume ..................................................... 4-5

Setting the Beeper Volume.................................................. 4-5

Setting the Speaker Volume ................................................ 4-5

Setting the Handset Volume................................................ 4-6

Choosing the Handset Volume (For Volume Amplify) ...... 4-6

Setting Volume Amplify (For the Hearing-Impaired)......... 4-7

Memory Storage .................................................................. 4-7

Turning On Automatic Daylight Savings Time .................. 4-7

Toner Save........................................................................... 4-8

Sleep Mode.......................................................................... 4-8

Page 13

Setting Tone/Pulse Dialing Mode (For Canada Only) ........ 4-8

Setup Receive................................................................................... 5-1

Basic Receiving Operations ....................................................... 5-1

Selecting Receive Mode...................................................... 5-1

Setting Ring Delay ............................................................. 5-2

Setting F/T Ring Time (For FAX/TEL Mode Only)........... 5-2

Easy Receive ....................................................................... 5-3

Printing a Reduced Incoming Document ............................ 5-3

Setting the Print Density...................................................... 5-4

Advanced Receiving Operations................................................ 5-5

Operation from Extension Telephone or External

Telephone ................................................................... 5-5

For FAX/TEL Mode Only .............................................. 5-5

Changing Remote Codes................................................. 5-5

Printing a Fax in Memory.................................................... 5-6

Polling.................................................................................. 5-6

Setting Up Polling Receive............................................. 5-7

Setting Up Sequential Polling Receive........................... 5-7

Canceling a Scheduled Job.................................................. 5-8

Setting Multi-Function Link® Pro Mode ............................ 5-8

Setup Send ....................................................................................... 6-1

Before You Begin....................................................................... 6-1

Using the ADF (Automatic Document Feeder)................... 6-1

Sending Faxes with Multiple Settings................................. 6-2

Manual Transmission .......................................................... 6-2

Automatic Transmission...................................................... 6-2

Manual and Automatic Fax Redial...................................... 6-2

Dual Access......................................................................... 6-3

Real Time Transmission...................................................... 6-3

Checking the Jobs Status..................................................... 6-4

Canceling a Job While Scanning the Document ................. 6-4

Canceling Jobs in Memory.................................................. 6-4

Basic Sending Operations .......................................................... 6-5

Contrast................................................................................ 6-5

Fax Resolution..................................................................... 6-5

Composing Electronic Cover Page...................................... 6-6

Composing Your Own Comments.................................. 6-7

Cover Page for the Next Fax Only.................................. 6-7

Always Send Cover Page................................................ 6-8

Page 14

Using a Printed Cover Page ............................................ 6-8

Advanced Sending Operations ................................................... 6-9

Overseas Mode .................................................................... 6-9

Delayed Timer..................................................................... 6-9

Delayed Fax....................................................................... 6-10

Delayed Batch Transmission ........................................ 6-10

Setting Up Polling Transmit.............................................. 6-11

Auto Dial Numbers and Dialing Options ...................................... 7-1

Storing Numbers for Easy Dialing ............................................. 7-1

Storing One Touch Dial Numbers....................................... 7-1

Storing Speed Dial Numbers............................................... 7-2

Changing One Touch and Speed Dial Numbers.................. 7-2

Setting Up Groups for Broadcasting ................................... 7-3

Dialing Options .......................................................................... 7-4

Manual Dialing.................................................................... 7-4

Search .................................................................................. 7-4

Speed Dialing ...................................................................... 7-5

One Touch Dialing ............................................................. 7-5

Broadcasting........................................................................ 7-6

Access Codes and Credit Card Numbers............................. 7-7

Pause.................................................................................... 7-7

Hold ..................................................................................... 7-7

Redial................................................................................... 7-7

Tone/Pulse (For Canada Only)............................................ 7-7

Telephone Services .......................................................................... 8-1

Custom Features......................................................................... 8-1

Distinctive Ring................................................................... 8-1

What Does Your Telephone Company’s

“Distinctive Ring” Do?............................................... 8-1

What Does Brother’s “Distinctive Ring” Do? ................ 8-1

Do You Have Voice Mail?.............................................. 8-2

Before You Choose the Ring Pattern to Register ........... 8-2

VERY IMPORTANT.......................................................... 8-3

Registering the Distinctive Ring Pattern......................... 8-3

Caller ID .............................................................................. 8-3

Viewing Caller ID List.................................................... 8-4

Clearing a Caller ID Stored in Memory.......................... 8-4

Printing Caller ID List..................................................... 8-4

Call Waiting Caller ID......................................................... 8-4

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Page 15

CallManage (For USA Only) ..................................................... 8-5

Registration with CallManage Requires Changing

Your Carrier Selection .................................................... 8-5

Sending a Fax Using CallManage (For Domestic and

International Long Distance Calls Only!)....................... 8-6

Placing a Long Distance Telephone Call Using

CallManage..................................................................... 8-6

Customer Support................................................................ 8-6

Disclaimer....................................................................... 8-6

Remote Fax Options........................................................................ 9-1

Fax Forwarding/Paging.............................................................. 9-1

Programming a Fax Forwarding Number............................ 9-1

Programming a Paging Number .......................................... 9-2

Setting Fax Storage .................................................................... 9-3

Backup Print ........................................................................ 9-3

Changing Remote Retrieval Access Code ................................. 9-3

Remote Retrieval........................................................................ 9-4

Using Remote Retrieval Access Code................................. 9-4

Remote Commands ............................................................. 9-5

Retrieving Fax Messages..................................................... 9-6

Changing Fax Forwarding Number..................................... 9-6

Printing Reports............................................................................ 10-1

MFC Settings and Activity....................................................... 10-1

Customizing the Transmission Verification Report.......... 10-1

Setting the Fax Activity Report Interval ........................... 10-1

Using the Reports Key....................................................... 10-2

To Print a Report........................................................... 10-2

Making Copies............................................................................... 11-1

Using Your Machine as a Copier ............................................. 11-1

Making a Single Copy....................................................... 11-1

Making Multiple Copies.................................................... 11-1

Out of Memory Message................................................... 11-1

Temporary Copy Settings......................................................... 11-2

Copying Using Multiple Settings ...................................... 11-2

Using the Enlarge and Reduce Keys ................................. 11-3

Using the Options Key ...................................................... 11-4

Copy Mode (Type of Original).......................................... 11-4

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Page 16

Copy Contrast.................................................................... 11-4

Sorting Multiple Copies .................................................... 11-5

Special Copy Options........................................................ 11-5

Changing Default Copy Settings.............................................. 11-6

Copy Mode (Type of Original).......................................... 11-6

Copy Contrast.................................................................... 11-6

For DOS Users............................................................................... 12-1

How to Use the Brother Machine with Your DOS

Application Software .................................................... 12-1

What Does the Remote Printer Console Do? .................... 12-1

Remote Printer Console Main Program........................ 12-1

Installing the Remote Printer Console............................... 12-2

Using the Remote Printer Console Main Program ............ 12-3

Remote Printer Console..................................................... 12-4

Current Printer Status Information................................ 12-4

Printer Setup Category ...................................................... 12-4

Print Setup Section........................................................ 12-4

Page Setup Section........................................................ 12-5

Font Configuration........................................................ 12-5

Other Configuration ...................................................... 12-6

Console Configuration Category .................................. 12-6

Using Brother Machine as a Printer............................................ 13-1

Special Printing Features.......................................................... 13-1

Windows® Printing ............................................................ 13-1

Popular Printer Emulation Support ................................... 13-1

Remote Printer Console Program for DOS ....................... 13-1

Bi-directional Parallel Interface......................................... 13-1

Enhanced Memory Management....................................... 13-1

Printing from Your PC ............................................................. 13-2

Multi-purpose Paper Cassette............................................ 13-2

Two-Sided Printing (Manual Duplexing).......................... 13-2

Front Output Bin................................................................ 13-3

Manual Feed Slot............................................................... 13-3

Loading One Sheet of Paper ......................................... 13-4

Loading More than One Sheet of Paper........................ 13-4

Printing on Thicker Paper and Card Stock.................... 13-5

Simultaneous Printing/Faxing .................................................. 13-6

Choosing Acceptable Paper...................................................... 13-6

Printer Operations..................................................................... 13-7

xiv

Page 17

Reset Key........................................................................... 13-7

Printing the Internal Font List ........................................... 13-7

Printing the Print Configuration List................................. 13-7

Restoring Factory Default Settings ................................... 13-7

Printer Driver Settings (For Windows® Only) ........................... 14-1

Using the Brother MFC-8500 Printer Driver ........................... 14-1

Features in the PCL Printer Driver

(For Windows® Users Only) ......................................... 14-1

Basic Tab.................................................................................. 14-2

Paper Size .......................................................................... 14-3

Multiple Page..................................................................... 14-3

Border Line........................................................................ 14-3

Orientation......................................................................... 14-3

Copies................................................................................ 14-3

Collate................................................................................ 14-4

Media Type........................................................................ 14-4

Advanced Tab .......................................................................... 14-5

Print Quality ...................................................................... 14-5

Resolution ..................................................................... 14-5

Toner Save .................................................................... 14-5

Print Setting

(For Windows® 95/98/98SE/Me Users Only) .......... 14-6

Duplex Printing ................................................................. 14-6

Manual Duplex.............................................................. 14-6

Binding Offset............................................................... 14-6

Watermark ......................................................................... 14-7

Print Watermark............................................................ 14-7

In background ............................................................... 14-7

Watermark Text ............................................................ 14-8

Watermark Bitmap........................................................ 14-8

Position ......................................................................... 14-8

Page Setting....................................................................... 14-9

Device Options ................................................................ 14-10

Quick Print Setup ............................................................ 14-11

Administrator

(For Windows

Print Date & Time ........................................................... 14-12

Accessories Tab...................................................................... 14-13

Paper Source Setting........................................................ 14-13

Default Source................................................................. 14-13

95/98/98SE/Me Users Only)............. 14-11

Page 18

Available Options............................................................ 14-13

Support ................................................................................... 14-14

Brother Solutions Center ................................................. 14-14

Web Update..................................................................... 14-14

Check Setting................................................................... 14-14

Features in the Printer Driver (For Windows® 2000)............. 14-15

General Tab ..................................................................... 14-15

Printing Preferences .................................................... 14-15

Layout Tab....................................................................... 14-16

*1 Orientation ............................................................. 14-16

*2 Pages Per Sheet ...................................................... 14-17

Paper/Quality Tab............................................................ 14-17

*1 Paper Source .......................................................... 14-17

*2 Media ..................................................................... 14-18

Advanced Options....................................................... 14-18

*1 Paper /Output ......................................................... 14-18

*2 Graphic................................................................... 14-19

*3 Document Options ................................................. 14-19

Device Settings Tab......................................................... 14-20

Installable Options ...................................................... 14-20

xvi

Using the Windows®-Based Brother MFL-Pro Control Center

Brother Control Center............................................................. 15-1

AutoLoad the Brother Control Center............................... 15-1

How to Turn Off AutoLoad............................................... 15-2

Using the Scan Keys................................................................. 15-2

Using the Control Panel Keys .................................................. 15-2

Scan Image ........................................................................ 15-3

Scan/OCR.......................................................................... 15-3

Scan to E-mail ................................................................... 15-3

Brother Control Center Features .............................................. 15-4

Auto Configuration............................................................ 15-4

Scanning Operations.......................................................... 15-4

Copy Operations................................................................ 15-5

PC Fax Operation .............................................................. 15-5

Scanner Settings for Scan, Copy and PC Fax Buttons ...... 15-5

Global Settings .................................................................. 15-5

Setting Up the Scanner Configurations ............................. 15-6

To Access the Scanner Configuration Screen: .................. 15-6

Perform an Operation from the Control Center Screen..... 15-6

Scan to File............................................................................... 15-7

.. 15-1

Page 19

Scanner Settings ................................................................ 15-7

Destination Folder ............................................................. 15-8

Scan to E-mail .......................................................................... 15-8

Scanner Settings ................................................................ 15-9

E-mail Application ............................................................ 15-9

File Attachments................................................................ 15-9

Conversion Options......................................................... 15-10

Format......................................................................... 15-10

Show QuickSend Menu .............................................. 15-10

QuickSend List............................................................ 15-10

Scan to Word Processor ......................................................... 15-11

Scanner Settings .............................................................. 15-11

Word Processor ............................................................... 15-12

User-Defined Button .............................................................. 15-13

Scanner Settings .............................................................. 15-13

Target Application........................................................... 15-13

Copy ....................................................................................... 15-14

Scanner Settings .............................................................. 15-14

Copy Settings................................................................... 15-14

Send a Fax .............................................................................. 15-15

Scanner Settings .............................................................. 15-15

Fax Settings ..................................................................... 15-15

Using ScanSoft™ PaperPort® for Brother and ScanSoft™

TextBridge®................................................................................... 16-1

Using ScanSoft™ PaperPort® and TextBridge®....................... 16-1

Viewing Items in ScanSoft™ PaperPort® for Brother ...... 16-2

Organizing Your Items in Folders..................................... 16-2

Links to Many Other Applications.................................... 16-3

Using ScanSoft™ TextBridge

(Converting Image Text to Text You Can Edit) ........... 16-3

Importing Items from Other Applications......................... 16-3

Exporting Items in Other Formats..................................... 16-4

Exporting an Image File................................................ 16-4

Accessing the Scanner....................................................... 16-4

Scanning a Document into Your PC ................................. 16-5

Settings in the Scanner Window........................................ 16-5

Image............................................................................. 16-5

Contrast......................................................................... 16-6

Custom .......................................................................... 16-6

PreScanning an Image ....................................................... 16-7

OCR

xvii

Page 20

Setting Up and Using PC FAX (For Windows® Only)............... 17-1

Introduction .............................................................................. 17-1

Brother Resource Manager................................................ 17-1

MFC Remote Setup.................................................................. 17-2

PC FAX Sending (For Windows® Only).................................. 17-3

Setting Up User Information ............................................. 17-3

Setting Up Sending............................................................ 17-4

Outside line access ............................................................ 17-4

Include header ................................................................... 17-4

Address Book file.............................................................. 17-4

User interface..................................................................... 17-5

Simple Style .................................................................. 17-5

Facsimile Style.............................................................. 17-5

Setting Up Speed Dial .............................................................. 17-6

The Address Book ............................................................. 17-7

Setting Up a Member in the Address Book....................... 17-8

Setting Up a Group for Broadcasting ................................ 17-9

Editing Member Information............................................. 17-9

Deleting a Member or Group .......................................... 17-10

Exporting the Address Book ........................................... 17-10

Importing to the Address Book ....................................... 17-11

Setting Up Cover Page .................................................... 17-12

To ................................................................................ 17-13

From............................................................................ 17-13

Comment..................................................................... 17-13

Select Cover Page Form.............................................. 17-13

Import BMP file.......................................................... 17-13

Count Cover Page ....................................................... 17-13

Sending a File as a PC-FAX Using the Simple Style...... 17-14

Sending a File as a PC-FAX Using the Facsimile Style . 17-15

Setting Up PC FAX Receiving............................................... 17-16

Setting Up Your MFC ..................................................... 17-16

Running PC FAX Receiving ........................................... 17-16

Setting Up Your PC......................................................... 17-17

Viewing New PC FAX Messages ................................... 17-17

xviii

Using Automatic E-Mail Printing................................................ 18-1

For Windows® 95, 98, 98SE, Me Only .................................... 18-1

Main Features .................................................................... 18-1

To Access the On-Line Documentation........................ 18-1

To Install Automatic E-mail Printing (Optional Application):

18-1

Page 21

Using the Brother MFC with a New Power Macintosh®

G3, G4 or iMac™/iBook............................................................... 19-1

Set up Your USB Equipped Apple® Macintosh® G3,G4,

iMac™ or iBook with Mac OS 8.5/8.51/8.6/9.0/9.0.4/9.1 ... 19-1 Using Brother Printer Driver with Your Apple® Macintosh®.. 19-1

Sending a Fax from Your Macintosh® Application ................. 19-3

Setting Up Your Address Book......................................... 19-5

Adding a New Member................................................. 19-5

Adding a New Group.................................................... 19-6

Using Brother TWAIN Scanner Driver with Your Apple®

Macintosh®............................................................................ 19-7

Accessing the Scanner....................................................... 19-8

Scanning a Document into Your Macintosh G3, G4 or

iMac .............................................................................. 19-8

Settings in the Scanner Window........................................ 19-9

Image............................................................................. 19-9

Scanning Area............................................................... 19-9

Business Card Size...................................................... 19-10

Miscellaneous ............................................................. 19-10

Contrast....................................................................... 19-10

PreScanning an Image ..................................................... 19-11

Optional Accessories ..................................................................... 20-1

Paper Cassette #2 (Option)....................................................... 20-1

Important Information ................................................................. 21-1

Standard Telephone and FCC Notices ..................................... 21-1

Laser Safety .................................................................. 21-2

FDA Regulations .......................................................... 21-2

Manufactured ................................................................ 21-2

Important—About the Interface Cable ......................... 21-3

Federal Communications Commission (FCC)

Declaration of Conformity (For USA Only)................. 21-3

Important....................................................................... 21-4

Industry Canada Compliance Statement

(For Canada Only).................................................... 21-4

Warranty ....................................................................... 21-4

International ENERGY STAR

Statement.................................................................. 21-4

Important Safety Instructions................................................... 21-4

Trademarks............................................................................... 21-6

Compliance

xix

Page 22

Troubleshooting and Routine Maintenance ............................... 22-1

Troubleshooting........................................................................ 22-1

Error Messages .................................................................. 22-1

Document Jam................................................................... 22-4

Paper Jam........................................................................... 22-4

Paper is Jammed in the Multi-purpose Paper Cassette . 22-5

Paper is Jammed near the Drum Unit ........................... 22-5

Paper is Jammed in the Fuser Unit................................ 22-5

If You Are Having Difficulty with Your Machine............ 22-6

Packing and Shipping the Machine........................................ 22-13

Routine Maintenance.............................................................. 22-16

Cleaning the Document Scanner ..................................... 22-16

Cleaning the Printer......................................................... 22-16

Cleaning the Drum Unit .................................................. 22-17

Replacing the Toner Cartridge ........................................ 22-18

Toner Empty Indicator................................................ 22-18

Replacing the Drum Unit................................................. 22-21

Checking the Drum Life.................................................. 22-22

Glossary........................................................................................... G-1

Specifications ................................................................................... S-1

Product Description............................................................. S-1

Fax ....................................................................................... S-1

Printer ......................................................................................... S-2

Computer Requirement ....................................................... S-3

Electrical and Environment ................................................. S-3

Parallel Interface Specifications .......................................... S-4

USB (Universal Serial Bus) Interface Specifications.......... S-4

Resident Fonts .....................................................................S-4

Symbol Sets/Character Sets ............................................ S-5

Index ..................................................................................................I-1

Remote Retrieval Access Card............................................R-1

Page 23

Introduction

Using This Manual

Thank you for purchasing a Brother fax machine or multi-function center. This machine has been designed to be simple to use, with LCD screen prompts to guide you through programming your machine. However, you can use your machine to its fullest potential by taking a few minutes to read this manual.

Additionally, your machine has a Reports Key. Press Reports, 1 to print a list of basic step instructions and explanations.

Finding Information

All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index in the back of this manual.

Conventions Used in this Manual

Throughout this manual you’ll see special symbols alerting you to important information, warnings, and actions to perform. For clarification, and to help you choose the correct key presses, we’ve added illustrations of some of the LCD messages.

boldface Bold typeface identifies a specific key on the machine control panel. italics Italics typeface emphasize an important point, or refer you to related

bubble dot Bubble Dot typeface identifies the messages on the LCD of the

topic.

machine.

Warnings detail precautions you must take to avoid possible personal injury.

Note

Cautions specify procedures you must follow or avoid to prevent possible damage to the machine.

Notes tell you the proper response for a situation that may occur.

FYI tips provide details about how the current operation interacts with other features.

Improper Setup alerts you to devices and procedures that are not compatible with the

machine.

INTRODUCTION 1 - 1

Page 24

Test Sheet Procedure and Product Registration (For USA Only)

After programming your Station ID, please fill out the TEST SHEET included with your machine and then fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your machine is properly installed. To receive a response, you must set up your Station ID. (See

Station ID

When this document is received, a confirmation sheet and Product Registration form will be sent back to your machine. Please fill out the form and return it to complete your registration.

, Page 4-3.)

In USA: 1-877-268-9575 (fax)

To Complete Your MFC-8500 Registration On-Line (For USA Only)

Insert the MFL Pro CD-ROM into your CD-ROM drive.

Click On-Line Registration to register your product on-line from the main menu.

Setting

1 - 2 INTRODUCTION

Page 25

MFC-8500 Control Panel Overview

1Toner Empty Icon

The Toner icon flashes on and off when toner is low, so you’ll know to order another toner cartridge. You will be able to print until the indicator stays on.

2Liquid Crystal Display (LCD)

Displays messages to help you set up and operate your machine.

3Programming Keys:

Lets you access the Menu and Programming mode.

Set

Stores a function setting into the machine.

(Left Arrow) (Right Arrow)

Moves the LCD cursor to the left and right through options or text.

Clear

Deletes entered data or backs up one step in function procedure.

10 11 12 137 8 9

4Print Key:

Reset

Clears data from the printer memory.

5Scan Keys:

Scan Image

Press this key to scan a color picture into your graphics application for viewing and editing.

Scan/OCR

Press this key to start scanning a text document. ScanSoft TextBridge will convert it to editable text and display it in your word processor application for further editing.

Scan to E-mail

Press this key to start scanning an original into your E-mail application, setting it up automatically as an attachment.

6One Touch Dial Keys

These 8 keys give you instant access to previously stored phone numbers.

INTRODUCTION 1 - 3

Page 26

7Shift

This key is used to access the “09” through “16” One Touch numbers.

8Telephone Keys:

Hook

Lets you dial telephone and fax numbers without lifting the handset.

Hold

Lets you place calls on hold.

Redial/Pause

Re-dials the last number called. Also inserts a pause in autodial numbers.

9Reports

Accesses the Reports menu so you can select reports to print: Help List, Auto Dial, Fax Activity, Transmission Verification, and User Settings.

0Dial Pad

Use to dial phone and fax numbers and can be used as a keyboard for entering information into the machine. (For Canada only) The # key lets you switch the dialing type during a telephone call from

PULSE to TONE.

AVolume High/Low Keys

Lets you adjust speaker, ring and handset volume.

BStop/Exit

Stops a fax, cancels an operation or exits from function mode.

CFax Start

Starts an operation (such as sending a fax).

DCopy Keys:

Options

You can quickly and easily select temporary settings (for the next copy only).

Enlarge

Lets you enlarge copies depending upon the ratio you select.

Reduce

Lets you reduce copies depending upon the ratio you select.

Copy

Makes a copy.

ESearch/Speed Dial

Lets you look up numbers stored in the dialing memory. Also lets you dial stored phone numbers by pressing a # and a two-digit number.

FBroadcast

You can use this key whenever you want to send faxes to many different locations (maximum of 166 locations) at once.

GFax Keys/LEDs:

Resolution Indicator Lights

These LEDs show the resolution mode you selected.

Receive Mode Indicator Lights

These LEDs show the receive mode you selected.

Resolution

Sets the resolution when you send a fax.

Mode

Select how the machine will handle incoming calls.

1 - 4 INTRODUCTION

Page 27

About Fax Machines

If you’re a first-time fax machine user, fax operation might seem a little mysterious. Soon, you’ll recognize the unusual fax tones on your phone line, and be able to send and receive faxes easily.

Custom Features

Do You Have Voice Mail on the Phone Line?

If you have Voice Mail on the phone line on which you will install your new fax machine, there is a strong possibility that Voice Mail and the fax machine will

conflict with each other while receiving incoming calls.

Why Should There Be Trouble?

Since both fax machines and Voice Mail pick up the line at the number of rings you have set, each of them has the ability to keep the other from receiving calls. For example, if your Voice Mail is set to answer after two rings and your fax machine is set to answer after four, your Voice Mail will keep your fax machine from receiving faxes. If you set Voice Mail and the Brother machine to answer at the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Voice Mail nor the fax machine can pass the call back to the other after the call has been answered.

How Can You Avoid Possible Problems?

A very good way to avoid problems like the one mentioned previously is to get a second phone number on your present phone line. Many people with Voice

Mail opt for this choice, which is called “Distinctive Ring”, and they are very satisfied with it. For details about this type of custom service, please see Distinctive Ring, page 8-1.

Another way to avoid possible problem is to replace your Voice Mail with an answering machine. Your Brother fax machine is designed to work in tandem with an answering machine or TAD (telephone answering device). (See

Connecting an External TAD (Telephone Answering Device), Page 2-10.)

INTRODUCTION 1 - 5

Page 28

Fax Tones and Handshake

When someone is sending a fax, the machine sends fax calling tones (CNG tones)—soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press Fax Start; they continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake” with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these soft beeps each time you answer a phone on your fax line, so you can know if you are receiving a fax message.

The receiving fax responds with fax receiving tones-loud, chirping sounds. A receiving fax chirps for about 60 seconds over the phone line, and the LCD shows RECEIVING. If your machine is set to the FAX mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your machine continues to send the “chirps” for about 60 seconds, and the screen continues to display RECEIVING. To cancel the receiving mode, press Stop/Exit.

When your machine answers in FAX/TEL mode, the machine listens for CNG tones and then responds with receiving tones.

The fax “handshake” is the time in which the sending machine’s CNG tones and the receiving machine’s “chirps” overlap. This must be for at least 2 to 4 seconds, so the machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialed. Therefore, it’s important for the receiving machine to answer the call in as few rings as possible.

When you have an external telephone answering device (TAD) on your fax line, your TAD will determine the number of rings before the call is answered. Pay special attention to the directions in the Assembly and Connections chapter for connecting a TAD to your machine.

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their integrity. Sufficient memory must be available in your machine for this feature to work.

1 - 6 INTRODUCTION

Page 29

Assembly and Connections

Packing List

Make sure you have the following items:

Power Cord

Telephone Wire Cord

Document Tray with Extension

Telephone Handset

Handset Curled Cord

Multi-purpose Paper Cassette

CD-ROM

Drum Unit Assembly (With free Toner Cartridge – up to 3,000 pages)

Owner’s Manual

Standard

Document Support

Quick Setup Guide

If an item is missing, call Brother Customer Service at 1-800-284-4329 (In

Note

USA), 1-877-BROTHER (In Canada) or 1-514-685-6464 (In Montreal).

Ordering Accessories and Supplies, on Page ii for the correct item numbers.

Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you may void your warranty.

ASSEMBLY AND CONNECTIONS

2 - 1

Page 30

Choosing a Location

Place your machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone jack and a standard, grounded power outlet.

Avoid placing your machine in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals or refrigerators. Do not expose the machine to direct sunlight, excessive heat, moisture or dust. Make sure nothing blocks the flow of air from the fan on the sides of the machine. Do not connect your machine to electrical outlets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the unit’s memory. Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones.

NO !

WARNING

■ Never install telephone wiring during a lightning storm.

■ We recommend that this product be used with a surge protection device to protect the

product against lightning storms.

■ Never install a telephone jack in a wet location unless the jack is specifically designed

for a wet location.

■ Never touch telephone wires or terminals that are not insulated unless the telephone

line has been disconnected at the network interface.

■ Use caution when installing or modifying telephone lines.

■ Avoid using a telephone (other than a cordless type) during an electrical storm. There

may be a remote risk of electric shock from lightning.

■ Do not use the telephone to report a gas leak in the vicinity of the leak.

■ For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the

equipment and should be easily accessible.

■ To reduce the risk of shock or fire, use only a No. 26 AWG or larger

telecommunications line cord.

NO !

2 - 2

ASSEMBLY AND CONNECTIONS

Page 31

Assembly

Installing the Drum Unit Assembly (with Toner Cartridge)

Unpack the drum unit assembly, including the toner cartridge, and gently rock it from side to side five or six times to distribute the toner evenly inside the cartridge.

To prevent damage to the drum, do not expose it to light for longer than a few minutes.

Open the front cover of the machine.

Insert the drum unit assembly into the machine.

Close the front cover.

ASSEMBLY AND CONNECTIONS

2 - 3

Page 32

Attaching the Trays

Attach the Document Support and Document Tray with Extension. Unfold the extension, which holds documents in place.

Unfold the Front Output Bin Extension, which holds printed pages in place.

Document Tray with Extension

Document Support

Front Output Bin Extension

Connecting Paper Cassette #2 (Option)

Carefully pick up the machine and then place it on top of Paper Cassette #2.

2 - 4

ASSEMBLY AND CONNECTIONS

Page 33

Plug the modular cable from Cassette #2 into the modular jack on the Brother machine.

To select which cassette will be used for printing, See Setting Cassette Usage, Page 4-2.

If you move the machine after connecting Cassette #2, be sure to carefully lift Cassette #2 with the machine because they are not attached.

Manual Feed Slot

The manual feed slot is above the multi-purpose paper cassette. Load paper or envelopes one at a time. You do not have to remove paper from the paper cassette.

To print or copy on labels, transparencies, card stock or thicker paper:

Manual Feed Slot

ASSEMBLY AND CONNECTIONS

2 - 5

Page 34

Paper

Acceptable Paper

Paper Type Paper Size

Multi-purpose Paper Cassette #1 & #2:

Manual Feed Slot:

We Recommend: Cut sheet:

Labels: Transparencies:

Paper Capacity of Paper Cassette

cut sheetß Letter, Legal, A4, A5, ISO B5, Executive

cut sheet

envelopes post cards labels and transparencies

A6 (for Cassette #1 only)

2.75–8.5 × 4.57–14 inches (70–216 × 116–356 mm) Letter, Legal, A4, A5, B5 (JIS/ISO), Executive, A6,

2.75–8.5 × 4.57–14 inches (70–216 × 116–356 mm) COM-10, Monarch, C5, DL

2.75–8.5 × 4.57–14 inches (70–216 × 116–356 mm)

Xerox 4200DP 20 lb, Champion Paper One 20 lb, Hammermill Laser Paper 24 lb Avery laser label #5160 3M CG3300 for laser printers or equivalent

Multi-purpose Paper Cassette:

Front Output Bin: Approx. 150 sheets of 20 lb. (75 g/m

2 - 6

ASSEMBLY AND CONNECTIONS

Max. paper height is 1.06 inches (27 mm) (use the guides) or approx. 250 sheets of 20 lb. (75 g/m Letter/A4 paper, 10 transparencies.

Letter/A4 paper

)

Page 35

Paper Specification for the Cassette

Cut Sheet

Basis Weight:

Caliper:

Moisture Content: 4% to 6% by weight

Manual Feed Slot

Basis Weight:

Caliper:

Moisture Content: 4% to 6% by weight 4% to 6% by weight

Fax messages can be received on only Letter, Legal and A4 size paper. If you use legal or A4, change the Paper Size setting: (Menu, 1, 1.)

16 to 28 lb. (60 to 105 g/m

0.003 to 0.005 inches. (0.08 to 0.13 mm)

)

Cut Sheet Envelopes

16 to 43 lb. (60 to 161 g/m

0.003 to 0.008 inches. (0.08 to 0.2 mm)

)

20 to 24 lb. (75 to 90 g/m2)

0.003 to 0.005 inches. (0.084 to 0.14 mm)

ASSEMBLY AND CONNECTIONS

2 - 7

Page 36

Loading Paper in Multi-purpose Paper Cassette

Pull the paper cassette completely out of the machine.

Slide the paper width and length adjusters for the paper size you want.

Fan the paper well. Load paper in the paper cassette. Press down on the paper to flatten it in all four corners, keeping the paper level below the guide. The cassette can hold up to 250 sheets of 20 lb (75g/m

Slide the paper cassette into the machine until it locks into place.

2 - 8

ASSEMBLY AND CONNECTIONS

) paper.

Maximum Paper Height Guide

Page 37

Connections

Connecting the Machine

Connect the handset, power cord, and telephone line.

Connecting the Handset

Connect the curled handset cord to the bottom of the handset and the left side of the machine.

Connect the power cord.

Connect the telephone line.

Connect one end of the telephone line cord to the jack labeled LINE on the left side of the machine. Connect the other end to a modular wall jack.

WARNING

■ This machine must be grounded using a three-prong plug.

■ Since the machine is grounded through the power outlet, you can protect yourself from

potentially hazardous electrical conditions on the telephone line by keeping the power to your machine on when you connect it to a telephone line. When you want to move your machine, protect yourself by disconnecting the telephone line first, and then the power cord.

■ Lightning and power surges can damage this product! We recommend that you use a

quality surge protection device on the AC power line as well as on the telephone line, or unplug the lines during a lightning storm.

■ Do not touch the rollers at the paper exit.

ASSEMBLY AND CONNECTIONS

2 - 9

Page 38

Connecting an External Telephone

Your machine is equipped with a handset that you can use as a regular phone. However, you can also connect a separate telephone (or telephone answering device) directly to your machine.

Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on the left side of the machine.

Whenever this phone (or TAD) is in use, the LCD shows EXT. TEL IN USE, and, if the machine handset is lifted, an alarm sounds. To disconnect the call on the external phone and switch to the machine, press Hook.

Connecting an External TAD (Telephone Answering Device)

Sequence

You might choose to connect an answering system. When you have an external TAD on the same telephone line as the machine, the TAD answers all calls. The machine “listens” for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.

The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8–10 seconds of CNG tones left for the fax “handshake.” Make sure you carefully follow the instructions in this manual for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds 4 rings.

Connections

The external TAD must be plugged into the left side of the machine in the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall jack.

If You Subscribe to your Telephone Company’s Distinctive Ring Service:

You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company’s Distinctive Ring service, have registered the distinctive ring pattern on your machine, use that number as a fax number and set your machine’s Receive mode to MANUAL. The recommended setting is three or four rings on the external TAD when you have the telephone company’s Distinctive Ring service.

If You Do Not Subscribe to Distinctive Ring Service:

You must plug your TAD into the EXT. jack of your Brother machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the phone line. (See illustration on Page 2-11.)

2 - 10

ASSEMBLY AND CONNECTIONS

Page 39

Do not connect a TAD elsewhere on the same phone line.

Plug the telephone line cord from the wall jack into the left side of the machine in the jack labeled LINE.

Plug the telephone line cord from your TAD into the left side of the machine in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone line jack, and not its telephone set jack.)

Set your external TAD to four rings or less. (The machine’s Ring Delay setting does not apply).

Record the outgoing message. (See below.)

Set the Receive Mode to TAD by pressing Mode until both FAX and FAX/TEL lights are on.

Recording Outgoing Message (OGM) on External TAD

Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.

Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)

Limit your speaking to 20 seconds. (See Easy Receive, Page 5-3.)

End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example: “After the beep, leave a message or send a fax by pressing 5 1 and Start.”

We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must rerecord the OGM to include it.

ASSEMBLY AND CONNECTIONS

2 - 11

Page 40

Special Line Considerations

Roll Over Phone Lines

A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.

Your machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the machine on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call would be transferred to a line that does not have a fax machine. Your machine will work best on a dedicated line.

Two-Line Phone System

A two-line phone system is nothing more than two separate phone numbers on the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and see if it can access both lines. If it can, you must separate the line for your machine.

Converting Telephone Wall Outlets

There are three ways to convert to an RJ11 receptacle. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.

The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triplex adapter.

Triplex Adapter

RJ14

RJ11

2 - 12

ASSEMBLY AND CONNECTIONS

RJ14

Page 41

Installing Machine, External Two-Line TAD, and Two-Line Telephone

When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the machine on Line 2, which is our assumption in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your machine and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone.

Place the two-line TAD and the two-line telephone next to your machine.

Plug one end of the telephone line cord for your fax machine into the L2 jack of the triplex adapter. Plug the other end into the LINE jack on the left side of the machine.

Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD.

Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the machine.

Triplex Adapter

Two Line

External TAD

FAX/MFC

Two Line Phone

You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the machine’s wall outlet. You can plug the telephone line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the two-line TAD.

ASSEMBLY AND CONNECTIONS

2 - 13

Page 42

Multi-Line Connections (PBX)

Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you. It is advisable to have a separate line for the machine. You can then leave the machine in FAX mode to receive faxes any time of day or night.

If the machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being activated each time a telephone call is received.

As with all fax units, this machine must be connected to a two wire system. If your line has more than two wires, proper connection of the machine cannot be made.

If you are installing the machine to work with a PBX:

It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.

If all incoming calls will be answered by a switchboard operator, it is recommended that the Receive Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls.

The machine may be used with either pulse or tone dialing telephone service.

Custom Features on Your Phone Line

To learn how custom features may affect your faxing operations, please see

Important Information chapter, Page 21-1.

Custom Features on a Signal Line

If you have Voice Mail, Call Waiting, RingMaster, an answering service, or an alarm system custom feature on one phone line, it may create a problem with the operation of your fax machine. (See

single line

2 - 14

ASSEMBLY AND CONNECTIONS

, Page 22-8)

I have difficulty with custom features on a

Page 43

On-Screen Programming

User-Friendly Programming

We have designed your machine with on-screen programming and a Reports key. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. (See

Since your fax programming is done on the LCD, we created step-by-step onscreen prompts to help you program your machine. All you need to do is follow the prompts as they guide you through the menu selections and programming options.

Menu Mode

You can access the Menu by pressing Menu. The LCD shows: Then Press 1 for General Setup—OR—

Using This Manual, Page 1-1.)

1.GENERAL SETUP

Press 2 for Fax Operations—OR—

Press 3 for Copy Operations—OR—

Press 4 for Printer Operations.

You can scroll more quickly by pressing . (Use to scroll backward and see all options, in the opposite order.)

Before you press Set after entering information in a field using the dial pad, you can correct a mistake. Use to back up and then type over the incorrect characters.

When you finish a function, the LCD shows ACCEPTED.

If you want to exit the Menu Mode, and then press Stop/Exit.

ON-SCREEN PROGRAMMING

2.FAX

3.COPY

4.PRINTER

3 - 1

Page 44

Menu Selection Table

You can probably perform most of these programming operations without the Owner’s Manual. To help you understand the menu selections and options that are found in the machine programs, use the Menu Selection Table below.

Main Menu Submenu

1. GENERAL SETUP

1. PAPER SIZE

2. DATE/TIME

3. STATION ID

4. VOLUME 1. RING OFF

5. CASSETTE #2

Selections

—

Options Descriptions Page

LETTER

LEGAL

—

LOW

MED HIGH

2. BEEPER OFF

LOW

HIGH

3. SPEAKER OFF

4. HANDSET LOW

5. VOLUME AMPLIFY

—

LOW

MED HIGH

HIGH

ON (PERMANENT/ TEMPORARY)

OFF

Selects size of paper for received faxes.

4-1

Enter date and time

—

for the LCD display and heading on fax

4-2

transmissions. Program your

name, fax number

—

and telephone number to appear

4-3

on each transmitted page.

Adjusts ring volume.

4-5

Adjusts beeper volume.

4-5

Adjusts speaker volume.

4-5

Adjusts handset volume.

4-6

For the hearingimpaired, you can set the volume to the VOL AMPLIFY:ON

4-7

setting on a permanent or temporary basis.

Turn CASSETTE #2 ON if you purchased the

5-3

optional Cassette #2.

The factory setting (option) is shown in bold.

Note

3 - 2

ON-SCREEN PROGRAMMING

Page 45

Main Menu Submenu

1. GENERAL SETUP

(continued)

2. FAX 1. SETUP

6. AUTO DAYLIGHT

7. TONER SAVE

8. SLEEP MODE

9. TONE/ PULSE

(Canada Only)

0. LOCAL LANGUAGE

(Canada Only)

RECEIVE

Selections

—

——

—

1. RING DELAY

2. F/T RING TIME2030

3. EASY RECEIVE

4. REMOTE CODE

5. AUTO REDUCTION

6. PRINT DENSITY

7. POLLING RX

8. PC FAX RECEIVE

Options Descriptions Page

OFF

TONE

PULSE

ENGLISH

FRENCH

00 01 02 03

40 70

SEMI

OFF

ON ( 51, #51)

OFF

Changes for Daylight Savings Time automatically.

Increases life of toner cartridge.

Conserves power

Selects dialing mode

Allows you to change the LCD Language to French.

Number of rings before MFC answers in FAX/TEL, FAX, MANUAL, or TAD mode.

Sets the time for “double-ring” in FAX/TEL mode.

Receive fax messages without pressing the Fax Start key.

Activate or deactivate the MFC from a remote location. You can also personalize these codes.

Reduces size of image.

Makes prints darker or lighter.

Sets up your machine to poll another fax machine.

Turn ON if PC is connected to machine for PC receiving of messages.

4-7

4-8

See French Manual

5-2

5-3

5-5

5-3

5-4

5-7

5-8

The factory setting (option) is shown in bold.

Note

ON-SCREEN PROGRAMMING

3 - 3

Page 46

Main Menu Submenu

2. FAX

(continued)

2. SETUP SEND

Selections

1. CONTRAST AUTO

2. FAX RESOLUTION

3. DELAYED TIMER

4. DELAYED FAX

5. BATCH TX

6. REAL TIME TX

7. POLLED TX

8. COVERPG SETUP

9. COVERPAGE MSG

0. OVERSEAS MODE

Options Descriptions Page

S.LIGHT

S.DARK

STANDARD

FINE S.FINE PHOTO

00:00

OFF

NEXT FAX ONLY

OFF

NEXT FAX ONLY

OFF

PRINT SAMPLE

OFF

Changes lightness or darkness of a fax you are sending.

6-5

Changes the default setting of fax resolution.

6-5

Sets the time of day that delayed faxes

6-9

will be sent.

—

Sends documents later.

6-10

Sends all delayed faxes that are to the same fax number and at the same

6-10

time as one transmission.

You can send a fax without using

6-3

memory. Sets up your

machine with a document to be retrieved by

6-11

another fax machine.

Automatically sends a cover page you program.

6-6

Programs

—

customized message for fax

6-7

cover page. Adjusts for

sometimes difficult overseas

6-9

transmissions.

The factory setting (option) is shown in bold.

Note

3 - 4

ON-SCREEN PROGRAMMING

Page 47

Main Menu Submenu

FAX

(continued)

3. SET AUTO DIAL

4. SETUP REPORTS

5. REMOTE FAX OPT

6. REMAINING JOBS

Selections

1. ONE-TOUCH DIAL

2. SPEED-DIAL

3. SETUP GROUPS

1. TRANSMISSION

2. ACT. INTERVAL

1. FAX FWD/ PAGING

2. FAX STORAGE

3. REMOTE ACCESS

4. PRINT FAX

——

Options Descriptions Page

—

ON ON+IMAGE

OFF

OFF+IMAGE

6/12/24 Hours

2/4/7 Days

OFF

FAX FORWARD

PAGING

OFF

159

—

Store One-Touch Dial so you can dial by pressing only one key.

Store Speed Dial numbers so you can dial by pressing only four keys.

Sets up a Group number for broadcasting.

Initial setup for Transmission Verification Report and Activity Report.

Sets the machine to forward fax messages–OR–to call your pager.

Stores incoming faxes in memory for remote retrieval.

Personalizes code for retrieving faxes.

Prints incoming faxes stored in the memory.

Checks which jobs are in memory or cancel a delayed fax or polling job.

7-1

7-2

7-3

10-1

9-1

9-3

5-6

5-8, 6-4

The factory setting (option) is shown in bold.

Note

ON-SCREEN PROGRAMMING

3 - 5

Page 48

Main Menu Submenu

FAX

(continued)

3. COPY 1. COPY MODE

4. PRINTER 1. PRINT

0. MISCELLANEOUS

2. CONTRAST

OPTIONS

2. RESET PRINTER

Selections

1. DISTINCTIVE

2. CALLER ID DISPLAY#

3. DURM LIFE

—

—- +

1. INTERNAL FONT

2. CONFIGURATION

1. FACTORY SET

Options Descriptions Page

OFF

SET

PRINT REPORT

—

AUTO

TEXT

PHOTO

—

Uses the phone company Distinctive Ring subscriber service to register the ring pattern with the machine.

View or print a list of the last 30 Caller IDs stored in memory.

You can check the percentage of drum life that remains available.

Selects the Copy resolution for your type of original.

Adjusts the contrast.

You can print resident fonts to check and confirm font types.

Printer settings and status are listed here.

You can restore the printer back to the factory default settings.

8-1

8-3

22-22

11-6

13-7

The factory setting (option) is shown in bold.

Note

3 - 6

ON-SCREEN PROGRAMMING

Page 49

Initial Setup

Getting Started

Setting Paper Size

You can use three sizes of paper for printing your faxes: letter, legal and A4. When you change the size of paper you have loaded in the machine, you will need to change the setting for the paper size, so your machine will know how to fit the incoming fax on the page.

After you connect the optional Cassette #2, you can select the paper size for each cassette. (See

Press Menu, 1, 1.

If you have the Cassette #2, press or

to select CASSETTE #1 or

CASSETTE #2, and then press Set.

Press or to select LETTER,

LEGAL or A4 (for the cassette you

selected in Step 2), and then press Set.

Press Stop/Exit.

Turning on Cassette #2 (Option))

1.PAPER SIZE

2.CASSETTE #2

Turning on Cassette #2 (Option)

When the optional CASSETTE #2 is set to ON, you can set paper size and the cassette usage. (See

Paper Size

Press Menu, 1, 5.

Use or to select ON (or OFF), and then press Set.

Press Stop/Exit.

above.)

Printing a Reduced Incoming Document, Page 5-3 and Setting

5.CASSETTE #2

INITIAL SETUP

4 - 1

Page 50

Setting Cassette Usage

The default setting of AUTO allows your machine to choose the optional Cassette #2 if paper is out in Cassette #1 or if incoming faxes will fit best on the paper in Cassette #2. Choose CASSETTE#1 ONLY, CASSETTE#2 ONLY or

CASSETTE USAGE if you want to keep special paper in the other cassette and

control when it is used.

Press Menu, 1, 1.

Press or to select CASSETTE USAGE, and then press Set.

To set cassette usage for faxes, press or to select FOR FAX, and then press Set.

—OR— To set cassette usage for copies, press or to select FOR COPY, and then press Set. —OR— If you are finished go to Step 5.

Press or to select AUTO, CASSETTE#1 ONLY or CASSETTE#2

ONLY, and then press Set.

Press Stop/Exit.

Setting Date and Time

Your machine displays the date and time, and prints it on every fax you send. In the event of a power failure, you may have to reset the date and time. All other

settings remain unaffected.

Press Menu, 1, 2.

2.DATE/TIME

Enter the last two digits of the year, and then press Set.

Enter two digits for the month and press Set. (For example, enter 09 for September, or 10 for October).

Enter two digits for the day, and then press Set. (For example, 06).

Enter the time in 24-hour format, and then press Set. (For example, enter 15:25 for 3:25 PM).

Press Stop/Exit. The screen now displays the date and time you set whenever the machine is standing by.

4 - 2

INITIAL SETUP

YEAR:XX ENTER & SET KEY

MONTH:XX ENTER & SET KEY

DAY:XX ENTER & SET KEY

TIME:XX:XX ENTER & SET KEY

Page 51

Setting Station ID

You can store your name, fax number, and telephone number to be printed on all fax pages you send. See

Press Menu, 1, 3.

Enter your fax number (up to 20 digits), and then press Set. You must enter a fax number to proceed.

Enter your telephone number (up) to 20 digits), and then press Set. If your telephone number and fax number are the same, enter the same number again. The number appears on Cover pages.

Use the dial pad to enter your name (up to 20 characters), and then press Set. (See Entering Text.)

Press Stop/Exit. The LCD returns to the date and time.

If your Station ID has already been programmed, the LCD prompts “1” to make a change, or “2” to exit without changing.

Composing Electronic Cover Page, Page 6-6.

3.STATION ID

FAX:

ENTER & SET KEY

TEL: ENTER & SET KEY

NAME: ENTER & SET KEY

Entering Text

When you are setting certain functions, such as the Station ID, you may need to type text into the machine. Most keys on the dial pad have three or four letters printed above them. The keys for 0, # and don’t have printed letters because they are used for special characters.

By pressing the appropriate number key repeatedly you can access the character you want.

Key once twice three times four times five times

2 ABC 2A 3 DEF3D 4 GH I 4 G 5 JKL5 J 6 MNO 6 M 7 PQRS7 8 TUV8 T 9 WXY Z 9

INITIAL SETUP

4 - 3

Page 52

Inserting Spaces

If you want to enter a blank space, press once between numbers and twice between characters.

Making Corrections

If you entered a letter incorrectly and want to change it, press to move the cursor after the last correct letter. Then press Clear; all letters above and to the right of the cursor will be deleted. Re-enter the correct characters. Also, you can back up and type over incorrect letters.

Repeating Letters

If you need to enter a character that is assigned to the same key as the previous character, press to move the cursor to the right.

Special Characters and Symbols

Press for (space) ! “ # $ % & ’ ( ) + , - . / Press # for : ; < = > ? @ [ ] ^ _ Press 0 for É À È Ê Î Ç Ë Ö 0

NOTICE

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines or such business, other entity or individual.

In order to program this information into your fax machine, you should complete the steps described on 4-3.

If you do not enter a fax number, no additional information can be entered.

4 - 4

INITIAL SETUP

Page 53

Setting the Ring Volume

Press Menu, 1, 4, 1.

Press or to select (OFF, LOW,

MED, or HIGH) and press Set.

Press Stop/Exit. —OR—

You can adjust the ring volume when your machine is idle. You can turn the ring OFF or you can select a ring volume level.

Press

High or Low to adjust the volume level. With each key press, your

machine rings so you can hear the active setting as the LCD shows it. Each key press changes the volume to the next setting. The new setting will remain until you change it again.

1.RING

Setting the Beeper Volume

You can set the beeper to LOW, HIGH or OFF. The default setting is LOW. When the beeper is set to LOW or HIGH, the machine beeps every time you press a key or make an error and when fax sending or receiving is finished.

Press Menu, 1, 4, 2.

Press or to select your setting.

When the LCD shows the setting you want, press Set.

Press Stop/Exit.

Setting the Speaker Volume

Press Menu, 1, 4, 3.

Press or to select your setting (LOW, MED, HIGH or OFF), and then press Set.

Press Stop/Exit. —OR—

If you are using Hook, you can adjust the speaker volume while dialing. You can turn the speaker off or you can select a speaker volume level. The default setting is the lowest volume.

Press

High or Low to adjust the volume level. With each key press, the volume

changes as the LCD shows the active setting. The new setting will remain until you change it again.

3.SPEAKER

INITIAL SETUP

4 - 5

Page 54

Setting the Handset Volume

Press Menu, 1, 4, 4.

Press or to select your setting (LOW or HIGH), and then press Set. The default setting is LOW.

Press Stop/Exit. —OR— Any time you are talking on the telephone, you can adjust the handset volume by pressing the volume High or Low keys on the control panel. The LCD shows the setting you are choosing. The new setting will remain until you change it again.

4.HANDSET

Choosing the Handset Volume (For Volume Amplify)

Before you begin to use the machine, you must decide if you need to set the handset volume to AMPLIFY:ON for a user who is hearing-impaired. The

AMPLIFY:ON volume level complies with FCC standards.

VOLUME AMPLIFY: OFF

This default setting is appropriate if none of the users are hearing-impaired. During a conversation, users can press Volume High or Low on the control panel to adjust the volume to LOW or HIGH. When the handset is replaced, the handset volume will remain until you change it again.

VOLUME AMPLIFY: ON—TEMPORARY

This setting is appropriate if some of the users are hearing-impaired. During a conversation, users can press Volume High or Low on the control panel to adjust the volume to LOW, HIGH or AMPLIFY. When the handset is replaced, the handset volume returns to the default setting of LOW.

VOLUME AMPLIFY:ON—PERMANENT Choose VOL AMPLIFY:ON—PERMANENT if all of the users are hearingimpaired. During a conversation, users can press Volume High or Low on the control panel to adjust the volume to LOW, HIGH or AMPLIFY. When the handset is replaced, the handset volume returns to the default setting of

AMPLIFY.

When you press Volume High or Low on the control panel to adjust the volume, the display shows the setting you are choosing. Each key press changes the volume to the next setting.

WARNING

It is important that you do not choose PERMANENT unless all the users are hearing-impaired. Otherwise, the default setting of AMPLIFY may

damage the hearing of some users.

4 - 6

INITIAL SETUP

Page 55

Setting Volume Amplify (For the Hearing-Impaired)

Please carefully read Choosing the Handset Volume (For Volume Amplify), on page 4-6 before you do the following steps:

Press Menu, 1, 4, 5.

If none of the users are hearing-impaired, press or to select

VOL AMPLIFY:OFF? and then press

Set, and then go to Step 4—OR— If some or all of the users are hearingimpaired, select VOL AMPLIFY:ON? and then press Set.

If all the users are hearing-impaired, press or to select

PERMANENT? and then press Set

—OR—If only some of the users are hearing-impaired, select

TEMPORARY? and then press Set.

Press Stop/Exit.

5.VOLUME AMPLIFY

VOL AMPLIFY:ON? SELECT <- -> & SET

PERMANENT? SELECT <- -> & SET

TEMPORARY? SELECT <- -> & SET

Memory Storage

In the event of a power failure, all settings in the GENERAL SETUP, SETUP

RECEIVE, SET AUTO DIAL and REMOTE FAX OPTIONS, plus the COVERPG SETUP and COVERPG MSG (from SETUP SEND) operations

are stored permanently. You may have to reset the date and time.

Turning On Automatic Daylight Savings Time

You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and back one hour in the Fall.

Press Menu, 1, 6.

Press or to select ON (or OFF), and then press Set.

Press Stop/Exit.

6.AUTO DAYLIGHT

INITIAL SETUP

4 - 7

Page 56

Toner Save

You can conserve toner using this feature. When you set Toner Save to ON, print appears somewhat lighter. The default setting is OFF.

Press Menu, 1, 7.

Press or to select ON (or OFF), and then press Set.

Press Stop/Exit.

7.TONER SAVE

Sleep Mode

Setting the Sleep Mode reduces power consumption while the machine is idle. You can choose how long the machine is idle (from 00 to 99 minutes) before it drops into sleep mode. The timer automatically resets itself after the machine receives a fax or PC data, or makes a copy. The default setting is 5 minutes.

Press Menu, 1, 8.

Use the Dial pad to enter the length of time the machine is idle before it drops into sleep mode (00 to 99 minutes), and then press Set.

Press Stop/Exit.

8.SLEEP MODE

Setting Tone/Pulse Dialing Mode (For Canada Only)

Your fax machine comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode.

Press Menu, 1, 9.

Press or to select TONE or

PULSE and then press Set.

Press Stop/Exit.

9.TONE/PULSE

4 - 8

INITIAL SETUP

Page 57

Setup Receive

Basic Receiving Operations

Selecting Receive Mode

There are four different receive modes for your machine. You may choose the mode that best suits your needs by pressing the Mode button repeatedly until you have changed the FAX and FAX/TEL lights to the setting you want to use.

NOTE: The lighted indicators mean = not selected = is selected and lit.

Mode Light How it works When to use it

1. MANUAL

(manual receive)

2. FAX

(automatic receive)

3. FAX/TEL*

(fax and telephone)

4. TAD

(External Telephone Answering Device)

FAX

TAD

FAX/TEL

FAX

TAD

FAX/TEL

FAX

TAD

FAX/TEL

FAX

TAD

FAX/TEL

You control the phone line and must answer every call yourself.

The machine automatically answers every call as a fax.

Machine controls the line and automatically answers every call. If the call is a fax it will receive the fax. If the call is not a fax it will ring (double-ring) for you to pick up the call.

The external TAD automatically answers every call. Voice messages are stored on the external TAD. Fax messages are printed.

Use this mode when you are using a computer modem on the same line or if you receive very few fax messages. You can also use this mode with Distinctive Ring.

For dedicated fax lines. You cannot receive a voice call but you can call out.

You cannot have an answering machine on the same line, even if it is on a separate jack on the same line. You cannot use the telephone company’s Voice Mail in this mode.

Use this mode if you have an answering machine on your phone line.

*In FAX/TEL mode you must set the Ring Delay and F/T Ring Time. If you have

extension phones on the line, set the Ring Delay to 4 rings.

SETUP RECEIVE

5 - 1

Page 58

Setting Ring Delay

The Ring Delay setting determines the number of times the machine rings before it answers. If you have extension phones on the same line as the machine, keep the Ring Delay default setting of 4. (See

Operation from Extension Telephone or External Telephone and For FAX/TEL Mode Only

, Page 5-5.)

Press Menu, 2, 1, 1.

Press or to select how many times the line rings before the machine answers (00 – 04), and then press Set. (If you select 00, the line doesn’t ring at all.)

Press Stop/Exit.

Easy Receive, Page 5-3 and

1.RING DELAY

Setting F/T Ring Time (For FAX/TEL Mode Only)

If you set the receive mode to FAX/TEL, you’ll need to determine how long the machine will send you its special double-ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the machine rings, for 20, 30, 40 or 70 seconds; no other phones on the same line ring the special double-ring. However, you can answer the call on any extension phone (in a separate wall jack) on the same line as the machine. (See Operation from Extension Telephone, page 5-5.)

Press Menu, 2, 1, 2.

Press or to select how long the machine will ring to alert you that you have a voice call, and then press Set.

Press Stop/Exit. Now, when a call comes in and the

machine is set to FAX/TEL mode, all phones on this line will ring the number of times you selected in Ring Delay.

You can let the machine pick up and detect if it’s a fax or voice call. If it’s a fax call, the machine prints the fax. If it’s a voice call, the machine signals you with a double-ring for the length of time you selected in F/T Ring Time.

Even if the caller hangs up during the double-ringing, the machine continues for the set time.

2.F/T RING TIME

RING TIME:20 SEC SELECT <- -> & SET

5 - 2

SETUP RECEIVE

Page 59

Easy Receive

When you use this feature, you don’t have to press Fax Start when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you see RECEIVING on the LCD or when you hear “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset. Your machine does the rest. Selecting ON allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone. Selecting SEMI lets the machine receive the call only if you’ve answered it at the Brother machine. Selecting OFF means you’ll have to activate the machine yourself, by pressing Fax Start—OR—by pressing

5 1 if you are not at the machine.

If you’ve set this feature to ON, but your machine doesn’t automatically connect a fax call when you lift an external or extension phone handset, press the Fax Receive code 5 1. At the machine, lift the handset and then press Fax Start. (See

Operation from Extension Telephone or External Telephone and For FAX/TEL

Mode Only

If you send faxes from a computer on the same phone line and your Brother machine intercepts them, set Easy Receive to OFF.

Press Menu, 2, 1, 3.

Use or to select ON, SEMI or

OFF, and then press Set.

Press Stop/Exit.

, Page 5-5.)

3.EASY RECEIVE

Printing a Reduced Incoming Document

Your machine can reduce the size of an incoming fax to fit the size of the paper in your machine. Select ON to turn on this feature.

After you connect Cassette #2, you can turn on automatic reduction for each cassette. (See

Press Menu, 2, 1, 5.

If you have the optional Cassette #2, press or to select CASSETTE #1 or CASSETTE #2, and then press Set.

Use or to select ON (or OFF), and then press Set.

Press Stop/Exit.

Cassette #2 can be purchased.

Turning on Cassette #2 (Option), Page 4-1)

5.AUTO REDUCTION

SETUP RECEIVE

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Page 60

Setting the Print Density

If your machine is printing too light or too dark, you can adjust print density, making your printed documents darker or lighter. The new setting will remain until you change it again.

Press Menu, 2, 1, 6.

Press to make print lighter, or to make print darker.

Press Stop/Exit.

6.PRINT DENSITY

5 - 4

SETUP RECEIVE

Page 61

Advanced Receiving Operations

Operation from Extension Telephone or External Telephone

If you answer a fax call on an extension phone (or on an external phone in the EXT. jack), you can make your machine take over by using the Fax Receive Code. When you press the Fax Receive Code 5 1, the machine starts to receive a fax. (See

If the machine answers a voice call and double-rings for you to take over, use the Telephone Answer Code # 5 1 to take the call at an extension phone.

If you answer a call, and no one is on the line, assume you’re receiving a fax. At the machine’s phone, press Fax Start, then hang up. At an extension phone, press 5 1, wait for fax receiving tones (chirps), then hang up. At an external phone, press 5 1 and wait for the phone to be disconnected (the LCD shows

RECEIVING) before you hang up. (Your caller will have to press Fax Start

to send the fax.)

For FAX/TEL Mode Only

When the machine is in FAX/TEL mode, it will use the F/T Ring Time (doubleringing) to alert you to pick up a voice call. If you’re at the machine, you can lift the handset to answer.

If you’re at an extension phone, you’ll need to lift the handset during the F/T Ring Time and then press # 5 1 between the double rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing 5 1.

Setting Ring Delay, Page 5-2 and Easy Receive, Page 5-3.)

Changing Remote Codes

Remote Codes might not work with some telephone systems. The preset Fax Receive Code is 5 1. The preset Telephone Answer Code is # 5 1.

If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code from 5 1 to # # # and the Telephone Answer Code from 5 1 to 9 9 9.

Press Menu, 2, 1, 4.

Press or to select ON (or OFF) and then press Set.

If you want to, enter a new Fax Receive Code, and then press Set.

If you want to, enter a new Telephone Answer Code, and then press Set.

Press Stop/Exit.

4.REMOTE CODE

FAX RECEIVE:*51 ENTER & SET KEY

TEL ANSWER:#51 ENTER & SET KEY

SETUP RECEIVE

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Page 62

Printing a Fax in Memory

If you have Fax Storage ON for remote retrieval you can still print a fax in the memory when you are at your machine. (See

Press Menu, 2, 5, 4.

Press Fax Start.

After printing is finished, and then press Stop/Exit.

Setting Fax Storage, Page 9-3.)

4.PRINT FAX

Polling

Polling is the process of retrieving faxes from another fax machine. You can use your machine to “poll” other machines, or you can have someone poll your machine.

All parties involved in polling need to set up their fax machines to accommodate polling. When someone polls your machine to receive a fax, they pay for the call; if you poll someone’s fax machine to receive a fax, you pay for the call.

Some fax machines do not respond to the polling function.

5 - 6

SETUP RECEIVE

Page 63

Setting Up Polling Receive

Polling Receive is when you call another fax machine to receive a fax from it. (See

Canceling a Scheduled Job, Page 5-8.)

Press Menu, 2, 1, 7.

Press or to choose ON (or OFF), and then press Set.

Enter the fax number you are polling.

Press Fax Start. The LCD shows

DIALING.

Setting Up Sequential Polling Receive

Your machine can request documents from several fax units in a single operation. Afterward, a Sequential Polling Report will be printed. (See

Canceling a Scheduled Job, Page 5-8.)

Press Menu, 2, 1, 7.

Press or to select Polling ON (or

OFF), and then press Set.

Specify the destination fax machines you wish to poll using One Touch, Speed Dial, a Group or the dial pad. You must press Broadcast between each location.

Press Fax Start. The LCD shows DIALING. Your machine will poll each number or group member in turn for a document.

7.POLLING RX

POLLING RX:OFF? SELECT <- -> & SET

ENTER FAX NO. PRESS FAX START

7.POLLING RX

POLLING RX:OFF? SELECT <- -> & SET

ENTER FAX NO. PRESS FAX START

SETUP RECEIVE

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Page 64

Canceling a Scheduled Job

You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit.

Press Menu, 2, 6.

Any waiting jobs will appear on the LCD. If no jobs are waiting, the LCD shows NO JOB WAITING.

If you have more than two jobs waiting, use or to select the job you want to cancel, and then press Set. —OR— If you have only one job waiting, go to Step 3.

Press 1 to cancel—OR—Press 2 to exit without canceling. To cancel another job, return to Step 2.

Press Stop/Exit.

You can check which jobs are waiting in memory by following Steps 1 and 2 above.

6.REMAINING JOBS

Setting Multi-Function Link® Pro Mode

If you connect your machine to your PC, you can receive faxes into your PC. After completing all setup for Multi-Function Link Multi-Function Link

Press Menu, 2, 1, 8.

Press or to select ON (or OFF), and then press Set.

Press Stop/Exit.

Pro to reroute incoming faxes to your PC.

Pro mode, you can turn on

8.PC FAX RECEIVE

5 - 8

SETUP RECEIVE

Page 65

Setup Send

Before You Begin

Before you begin sending faxes, please be sure to read all the instructions and cautions listed below for placing originals in the automatic document feeder.

Using the ADF (Automatic Document Feeder)

■ Documents must be between 5.8 and 8.5 inches wide between 3.9 and 14.1

inches long. Your machine can scan an image only 8.15 inches wide, regardless of how wide the paper is.

■ Make sure you insert documents face down, top edge first.

■ Adjust the paper guides to

fit the width of your document.

■ The ADF (automatic document feeder) can hold up to 30 Pages, feeding each

one individually through the machine. Use standard (17 lb–24 lb) paper when using the ADF. If you’re using heavier paper, feed each sheet individually to prevent paper jams.

DO NOT use curled, wrinkled, folded or ripped paper, or paper with staples, paper clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric.

■ Make sure documents written in ink are completely dry.

■ Before you send a fax press Resolution to select the resolution for the

document you’re sending. (See

If you send faxes from a computer on the same phone line and your Brother machine intercepts them, set Easy Receive to OFF.

Fax Resolution, Page 6-5.)

SETUP SEND

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Page 66

Sending Faxes with Multiple Settings

When you send a fax you can choose any combination of these settings: add a coverpage and select a comment; set the contrast or resolution; send using overseas mode, call reservation or delayed fax timer, polling transmission or real time transmission. After each menu selection is accepted, the LCD will ask if you want to enter other settings:

Press 1 if you want to select additional settings. The LCD returns to the

SETUP SEND menu—OR—

Press 2 if you are finished choosing settings, and then go to the next step.

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

Manual Transmission

Manual transmission lets you hear the dial tone, ringing and fax receiving tones while sending a fax.

Place the original face down in the ADF.

Pick up the handset and listen for a dial tone—OR— Press Hook and listen for a dial tone.

Enter the fax number you want to call (you can enter the digits using the dial pad, or you can enter a One Touch or Speed Dial number or you can call from the Search). (See

One Touch Dialing, Page 7-5.)

When you hear the fax tone, press Fax Start.

If you’re using the handset, hang up.

Automatic Transmission

This is the easiest way to send a fax. IMPORTANT: Do not pick up the handset, or press Hook to listen for a dial tone.

Place the original face down in the ADF.

Enter the fax number using One Touch, Speed Dial, Search or the dial pad. (See

Speed Dialing, Page 7-5.)

Press Fax Start.

Manual and Automatic Fax Redial

If you’re sending a fax manually and the line is busy, after you disconnect the call press Redial/Pause to retry the number.

If you’re sending a fax automatically and the line is busy, the machine will redial automatically redial (up to three times at 5 minute intervals).

6 - 2

SETUP SEND

Page 67

Dual Access

You can scan up to 50 documents into the fax memory, even while the machine is receiving or sending another fax (from memory). You can set temporary settings for each fax you’re scanning, except Timer and Polling.

If you try to scan and store a 51st fax, the machine will send it immediately, without storing it in memory.

If you get a OUT OF MEMORY message while scanning the first page of a fax, press Stop/Exit to cancel scanning. If you get a OUT OF MEMORY message while scanning in a subsequent page, you’ll have the option to press Fax Start to transmit the pages scanned so far, or to press Stop/Exit to cancel the operation.

Place the original face down in the ADF.

Enter the fax number.

Press Fax Start. As the machine scans the original, the LCD shows the job number (#XXX) of the fax and how much memory is available. Then the machine starts dialing. You can immediately repeat Steps 1 to 4 for the next fax.

Your machine normally operates in Dual Access mode. However, you can override Dual Access by using Real Time Transmission.

The number of documents you can scan into memory varies with the data they contain.

Real Time Transmission

When you are sending a fax, the machine will scan originals into memory before sending. Then, as soon as the phone line is free, the machine will start dialing and sending the fax. If memory becomes full, the machine will send the document in real time (even if

Sometimes you may want to send an important document immediately, without waiting for memory transmission. You can set

Place the original face down in the ADF.

Press Menu, 2, 2, 6.

To change the default setting, and then press

then press Set. Go to Step 5—OR—For the next fax transmission only, press

and then press Set.

REAL TIME TX is set to OFF).

REAL TIME TX to ON.

6.REAL TIME TX

or to select ON (or OFF) and

or to select NEXT FAX ONLY,

For the next fax only, press or to select ON (or OFF), and then press Set.

Press 1 if you want to select additional settings. The LCD returns to the

menu—OR—Press

Enter fax number and then press Fax Start.

if you are finished choosing settings, and then go to Step 6.

SETUP SEND

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Page 68

Checking the Jobs Status

Check which jobs are still waiting in memory to be sent. (If no jobs are waiting, the LCD shows NO JOB WAITING.) (

Press Menu, 2, 6.

If you have multiple jobs waiting, use or to scroll through the list.

Press Stop/Exit.

Canceling Jobs in Memory on this page.)

Canceling a Job While Scanning the Document

You can cancel a job while you are scanning it into memory by pressing

Stop/Exit. Eject the document by pressing Stop/Exit again.

Canceling Jobs in Memory

You can cancel tasks you’ve scheduled, such as Delayed Fax, Polling Receive, Polling Transmit or faxes in memory waiting to be sent.

Press Menu, 2, 6. Any waiting jobs appear on the display. If no jobs are waiting, the LCD shows

NO JOB WAITING.

If you have more than two jobs waiting, use or to select the job you want to cancel, and then press Set. —OR— If you have only one job waiting, go to Step 3.

Press 1 to cancel—OR—Press 2 to exit without canceling. To cancel another job, return to Step 2.

Press Stop/Exit.

6.REMAINING JOBS

#002 SALES REPOR

1.CLEAR 2.EXIT

6 - 4

SETUP SEND

Page 69

Basic Sending Operations

Contrast

If your document is very light or very dark, you might want to set the contrast. Use S.LIGHT to send a very light document. Use S.DARK to send a very dark document.

Place the original face down in the ADF.

Press Menu, 2, 2, 1.

Use or to select AUTO, S.LIGHT or S.DARK, and then press Set.

Press 1 if you want to select additional settings. The LCD returns to the

SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and

go to Step 5.

Enter a fax number, and then press Fax Start to send a fax.

Fax Resolution

When you have an original in the ADF, you can use the Fax Resolution key to temporarily change the setting. Press Fax Resolution repeatedly until the LCD shows the setting you want.

—OR— You can change the default setting.

Press Menu, 2, 2, 2.

Press or to select the resolution you want, and then press Set.

Press Stop/Exit.

STANDARD—Suitable for most typed documents. FINE—Good for small print; transmits a little slower than Standard resolution. S. FINE—Good for small print or artwork; transmits slower than Fine

resolution.

PHOTO—Use when original has varying shades of gray; slowest transmission

time.

1.CONTRAST

2.FAX RESOLUTION

SETUP SEND

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Composing Electronic Cover Page

The cover page is generated at the receiving party’s machine. Your cover page includes the name stored in the One Touch or Speed Dial memory. If you’re dialing manually, the name is left blank. (See

Speed Dialing, Page 7-5.)

The cover page indicates your Station ID, and the number of pages you’re sending. If you have Cover Page Setup set to ON, the number of pages remains blank. (Menu, 2, 2, 8.) (See

Setting Station ID, Page 4-3.)

You can select a comment to include on your cover page.

1.COMMENT OFF

2.PLEASE CALL

3.URGENT

4.CONFIDENTIAL

Instead of using one of the comments above, you can enter up to two customized messages, each 27 characters long. Use the chart on Page 4-3 to help enter characters. (See

Composing Your Own Comments, Page 6-7.)

5.(USER DEFINED)

6.(USER DEFINED)

One Touch Dialing, Page 7-5 and

Most of the SETUP SEND menu selections are temporary settings that allow you to make adjustments for each document you send. However, so you can set up your cover page and cover page comments in advance, the Cover Page Setup and Cover Page Message menu selections change the default settings.

6 - 6

SETUP SEND

Page 71

Composing Your Own Comments

You can set up two custom comments.

Press Menu, 2, 2, 9.

Use or to choose position 5 or 6 for your customized comment and then press Set.

Use the dial pad to enter your customized comment, and then press Set. (See

Entering Text, Page 4-3.)

Press 1 if you want to select additional settings. The LCD returns to the

SETUP SEND menu—OR—Press 2 to

exit.

Cover Page for the Next Fax Only

Make sure the Station ID is set up. (See Page 4-3.) This feature does not work without the Station ID.

You can set the fax to send a cover page with a particular document. This cover page will include the number of pages in your document.

Place the original face down in the ADF.

Press Menu, 2, 2, 8.

When the LCD shows NEXT FAX ONLY, and then press Set.

Press or to select ON (or OFF), and then press Set.

Press or to select one of the standard or custom comments, and then press Set.

Enter two digits to indicate the number of pages you are sending, and then press Set. (For example, press 02 for 2.) (Enter 0 0 to leave the number of pages blank.) If you make a mistake, and then press to back up and reenter the number of pages.

Press 1 if you want to select additional settings. The LCD returns to the

SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and

then go to Step 8.

Enter the fax number you’re calling.

Press Fax Start.

9.COVERPAGE MSG

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

8.COVERPG SETUP

SETUP SEND

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Page 72

Always Send Cover Page

Make sure the Station ID is set up. This feature does not work without the Station ID. (See

Setting Station ID, Page 4-3.)

You can set the machine to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting.

Press Menu, 2, 2, 8.

Press or to select

COVERPAGE: ON and then press Set.

If you selected ON, press or to select one of the standard or custom

8.COVERPG SETUP

COVERPAGE:OFF? SELECT <- -> & SET

COVERPAGE:ON? SELECT <- -> & SET

comments, and then press Set.

Press 1 if you want to select additional settings. The LCD returns to the

SETUP SEND menu—OR—Press 2 to exit if you are finished choosing

settings.

Using a Printed Cover Page

If you prefer using a printed cover page that you can write on, you can print the sample page and attach it to your fax.

Press Menu, 2, 2, 8.

Press or to select PRINT SAMPLE?, and then press Set.

Press Fax Start. Your machine prints a copy of your cover page.

6 - 8

SETUP SEND

TO:

FROM:

FAX:

TEL:

COMMENT:

- - -

COVER PAGE

- - -

PAGE[S] TO FOLLOW

- - -

Page 73

Advanced Sending Operations

Overseas Mode

After you send a fax using this feature, the feature turns itself off.

Place the original face down in the ADF.

Press Menu, 2, 2, 0.

Press or to select ON (or OFF), and then press Set.

Press 1 if you want to select additional settings. The LCD returns to the

SETUP SEND menu—OR—Press 2 if you are finished choosing settings and

go to Step 5.

Enter the fax number you’re calling.

Press Fax Start.

Delayed Timer

You can set up the time of day that delayed faxes will be sent. This time will be displayed for acceptance or you can override it in Delayed Fax. (See

Delayed Fax, Page 6-10.)

Press Menu, 2, 2, 3.

Enter the time (in 24-hour format) that you want delayed faxes to be sent, and then press Set.

Press Stop/Exit.

0.OVERSEAS MODE

3.DELAYED TIMER

SET TIME=00:00 ENTER & SET KEY

SET TIME=17:00 ENTER & SET KEY

SETUP SEND

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Page 74

Delayed Fax

During the day you can store up to 50 documents into memory for delayed sending. Transmission of these documents will begin at the time of day you enter in Step 3. If you have set up in the Delayed Timer function, Page 6-9, you can accept it in Step 3 or enter another time for this fax.

Place the original face down in the ADF.

Press Menu, 2, 2, 4.

Accept the displayed time or enter another time for this fax, and then press Set.

Press 1 to leave the originals waiting in the document feeder—OR—Press 2 to scan the document into memory.

Press 1 if you want to select additional settings. The LCD returns to the

SETUP SEND menu—OR—Press 2 if

you are finished choosing settings, and then go to Step 6. The screen will prompt you to enter the fax number.

Enter the fax number.

Press Fax Start. The machine will wait to send the fax at the time you set.

The number of documents you can scan into memory varies with the data they contain.

4.DELAYED FAX

1.DOC 2.MEMORY

Delayed Batch Transmission

Before sending the delayed faxes, your Brother machine will economize by sorting all the documents in memory by destination and scheduled time. All delayed faxes scheduled at the same time to the same fax number will be sent as one transmission.

Press Menu, 2, 2, 5.

Press or to select ON (or OFF), and then press Set.

Press Stop/Exit.

6 - 10

SETUP SEND

5.BATCH TX

BATCH TX:ON? SELECT <- -> & SET

Page 75

Setting Up Polling Transmit

Polling Transmit is when you set up your machine to wait with a document so another fax machine can retrieve it.

Place the original face down in the ADF.

Press Menu, 2, 2, 7.

Press or to choose

POLLED TX:ON, and then press Set.

Press 1 to leave the originals waiting in the document feeder—OR—Press 2 to scan the document into memory.

Press 1 if you want to select additional settings. The LCD returns to the

SETUP SEND menu—OR—Press 2 if you are finished choosing settings and

go to Step 6.

Press Fax Start.

If you pressed 1 in Step 4, the original remains in the ADF until your machine

Note

is polled. If you must use your machine before the polled transmit occurs, you must cancel this job.

7.POLLED TX

POLLED TX:OFF? SELECT <- -> & SET

1.DOC 2.MEMORY

SETUP SEND

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Page 76

Auto Dial Numbers and Dialing Options

Storing Numbers for Easy Dialing

You can set up your machine to do three types of easy dialing: One Touch, Speed Dial, and Groups for Broadcasting of faxes.

Storing One Touch Dial Numbers

You can store 16 fax/phone numbers that you can dial by pressing one key (and Fax Start). To access numbers 09 to 16, hold down Shift. You also can store names with these numbers. When you press a One

Touch dial location, the LCD shows the name or number as the call is dialed. (See

One Touch Dialing, Page 7-5.)

One Touch keys are the 8 keys (numbers 01–16) located to the left of the dial pad.

(For USA only) One Touch key 01 has been pre-programmed for the Brother fax-back system. One Touch key 02 has been pre-programmed for the CallManage long distance plan. You can override it if you wish.

Press Menu, 2, 3, 1.

Press the One Touch key where you want to store a number. The LCD shows the location you selected.

Enter a number (up to 20 digits) and then press Set. (See

Changing One Touch and Speed Dial Numbers, Page 7-2.)

If you want to enter a pause in the dialing sequence (for example, to access an outside line), press Redial/Pause as you’re entering digits. A dash appears on the LCD, pressing Redial/Pause enters a 3.5 second pause when the number is dialed.

1.ONE-TOUCH DIAL

NAME: ENTER & SET KEY

Use the dial pad to enter the name (up to 15 characters), and then press Set. You can use the chart on Page 4-3 to help you enter letters—OR—Press Set to store the number without a name.

Return to Step 2 to store another One-Touch number—OR—Press Stop/Exit. When you dial an auto dial number, the LCD shows the name you’re stored, or if you haven’t stored a name, the number you’re stored.

If you need to store a pause longer than 3.5 seconds, press Redial/Pause two or more times.

7 - 1

AUTO DIAL NUMBERS AND DIALING OPTIONS

Page 77

Even if you lose electrical power, numbers stored in memory will not be lost.

You can store Groups (for Broadcasting) on the One Touch keys and Speed

Note

Dial.

Storing Speed Dial Numbers

You can store Speed Dial numbers, so you can dial by pressing only five keys (Search/Speed Dial, #, machine has 100 Speed Dial locations.

Press Menu, 2, 3, 2.

Use the dial pad to enter a two-digit location (00–99), and then press Set.

Enter the number (up to 20 digits) and then press Set.

Use the dial pad to enter the name (up to 15 characters), and then press Set. You can use the chart on Page 4-3 to help you enter letters—OR—Press Set to store the number without a name.

Return to Step 2 to store another Speed Dial number—OR—Press Stop/Exit.

and the two digit location, and Fax Start). The

2.SPEED DIAL

SPEED-DIAL? # ENTER & SET KEY

#05: ENTER & SET KEY

NAME: ENTER & SET KEY

Changing One Touch and Speed Dial Numbers

If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the LCD shows the current name stored at that location, then prompts you to either

*O1: BROTHER

1.CHANGE 2.EXIT

Press 1 to change the number, or press 2 to exit without changing it.

Enter a new number and then press Set.

■ If you want to erase the number, press Clear when the cursor is to the left of the

digits.

■ If you want to change a digit, use or to position the cursor under the digit

you want to change, then type over it.

Follow the directions beginning at Step 4 for Storing One Touch Numbers or Storing Speed Dial Numbers.

AUTO DIAL NUMBERS AND DIALING OPTIONS

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Page 78

Setting Up Groups for Broadcasting

Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch Group key (and Fax Start). First, you’ll need to store each fax number as a One Touch or Speed Dial number. Then, you can combine them into a Group. Each Group uses up a One Touch key. Finally, you can have up to six small Groups, or you can assign up to 115 numbers to one large Group.

(See

Storing One Touch Dial Numbers, Page 7-1 and Storing Speed Dial Numbers,

Page 7-2.)

Press Menu, 2, 3, 3.

Select a One Touch key where you wish to store the Group number. (For example, press One Touch key 02 for Group 1.)

Use the dial pad to enter the Group number and then press Set. (For example, press 1 for Group 1.)

To include One Touch or Speed Dial numbers in the Group, enter them as if you were dialing. For example, for One Touch key 05, and then press One Touch key 05. For Speed Dial location 09, press Search/Speed Dial, then press 0, 9 on the dial pad. The LCD shows 05, #09.

When you’re finished adding numbers, and then press Set.

Use the dial pad and the chart on Page 4-3 to enter a name for the Group and then press Set. (For example, NEW CLIENTS)

Press Stop/Exit.

3.SETUP GROUPS

PRESS SPEED DIAL OR ONE-TOUCH KEY

SETUP GROUP:GO ENTER & SET KEY

G01:*O5#O9 ENTER & SET KEY

NAME: ENTER & SET KEY

You can print a list of all One Touch and Speed Dial numbers. (See

Printing Reports, Page 10-1.)

7 - 3

AUTO DIAL NUMBERS AND DIALING OPTIONS

Page 79

Dialing Options

You can use your machine to make voice telephone calls, by dialing manually, or by using Search, One Touch or Speed Dial memory. When you dial an auto dial number, the LCD shows the name you’ve stored, or, if you haven’t stored a name, the fax number you’ve stored.

Manual Dialing

Manual dialing is simply pressing all of the digits of the phone number.

Pick up the handset—OR—Press Hook.

When you hear a dial tone, dial the call using the dial pad.

If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pick up the handset.)

To hang up, replace the handset.

Search

You can search for names you have stored in One Touch and Speed Dial memories. Names are stored alphabetically. (See

Numbers

Press Search/Speed Dial, and then enter the first letter of the name you’re looking for.

Press or to search the names that are stored alhabetically.

When the LCD shows the name you want to call, pick up the handset or press Hook.

Press Fax Start to begin dialing.

If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pickup the handset.)

When the call is over, hang up.

, Page 7-1 and Storing Speed Dial Numbers, Page 7-2.)

Storing One Touch Dial

AUTO DIAL NUMBERS AND DIALING OPTIONS

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Speed Dialing

Pick up the handset—OR—Press Hook. (See

Storing Speed Dial Numbers, Page 7-2.)

When you hear a dial tone, press Search/Speed Dial, and then press # then the two-digit Speed Dial number.

If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pickup the handset.)

To hang up, replace the handset.

If you are sending a fax, press Fax Start after pressing the Speed Dial number. If you picked up the handset, press Fax Start when the receiving fax machine answers with fax tones.

One Touch Dialing

Pick up the handset—OR—Press Hook.

When you hear a dial tone, press the One Touch key of the location you want to call. (See

To dial One Touch numbers 9 to 16, hold down Shift as you press the One

Note

Touch key.

If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pickup the handset.)

To hang up, replace the handset.

Storing One Touch Dial Numbers, Page 7-1.)

If you try to use a One Touch location with no number stored in it, you’ll hear a warning sound, and screen will display NOT REGISTERED. The display will return to normal after 2 seconds.

If you are sending a fax, press Fax Start after pressing the One Touch key. If

Note

you picked up the handset, press Fax Start when the receiving fax machine answers with fax tones.

7 - 5

AUTO DIAL NUMBERS AND DIALING OPTIONS

Page 81

Broadcasting

Broadcasting is automatically sending the same fax message to multiple fax numbers. Using the Broadcast key, you can include Groups, One Touch locations, up to 100 Speed Dial locations, plus up to 50 manually dialed numbers (maximum of 166 locations if you did not use up any locations for Groups, access codes or credit card numbers). However, available memory will vary with the types of jobs in memory and the number of locations used for broadcasting. If you broadcast to more than the maximum locations available, you will not be able to set up transmissions using dual access and the timer. (See

Setting Up Groups for Broadcasting, Page 7-3.)

The easiest way to broadcast is to press Group keys, you can include One Touch, Speed Dial, and manually, dialed numbers in the same broadcast. You must press Broadcast between each of these locations. Use the Telephone Index to help you choose the numbers easily.

After the broadcast is completed, a Broadcast Report will be printed automatically to let you know the results.

■ To stop the broadcasting in progress, press Stop/Exit. The LCD asks if you

want to cancel all locations or the location that is being sent.

■ Enter the long dialing sequence numbers as you normally would, but keep in

mind that each key counts as one location, so the number of locations you can call become limited.

■ If the line is busy or for some other reasons a connection could not be made

while broadcasting, the machine will redial the number automatically.

■ If the memory is full, press Stop/Exit to abort the job ; (if more than one page

has been scanned) or press Fax Start to send the portion that is in the memory.

Place the original face down in the ADF.

Enter a number using One Touch, Speed Dial, Group number, Search or the dial pad. Example: Group number

Press Broadcast. You will be prompted to press the next number.

Enter the next number. Example: Speed Dial number.

Press Broadcast.

Enter the next fax number. Example: Manual dialing, using the dial pad.

Press Fax Start.

Your machine will read the document into memory and then start sending faxes to all the numbers you entered.

AUTO DIAL NUMBERS AND DIALING OPTIONS

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Access Codes and Credit Card Numbers

Sometimes you may want to choose from among several long distance carriers when you make a call. Rates may vary depending upon the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers as One Touch and Speed Dial numbers. You can store these long dialing sequences by dividing them and setting them up separately in any combination. You can even include manual dialing using the dial pad. The combined number will be dialed in the order you entered it, as soon as you press Fax Start. (See

Storing One Touch Dial Numbers, Page 7-1.)

You store “555” on One Touch key 03 and “7000” on One Touch key 04. If you press One Touch 03, 04 and Fax Start you can dial “555-7000”. To temporarily change a number, you can substitute part of the number with manual dialing using the dial pad. For example, to change the number to 555-7001 you could press One Touch 03 and then press 7, 0, 0, 1 using the dialing pad.

If you must wait for another dial tone at any point in the dialing sequence stored a pause

Note

at that point in the number by

Redial/Pause

. Each key press adds a 3. 5 second delay.

Pause

Press Redial/Pause to insert a 3.5 second pause between numbers. If you are dialing overseas, you can press Redial/Pause as many times as needed to increase the length of the pause.

Hold

Press Hold to place a call on Hold.

You can replace the handset without disconnecting the call.

Pick up the machine’s handset to release the call from Hold. Picking up an extension handset will not release the call from Hold.

Redial

If you’re sending a fax manually and the line is busy, press Redial/Pause to try again. Anytime you want to make a second call to the last number dialed, press Redial/Pause to save time.

Tone/Pulse (For Canada Only)

If you have pulse dialing service, but need to send tone signals (for example, telephone banking), follow the directions below. If you have touch tone service, you do not need this feature to send tone signals.

Lift the handset.

Press #. Digits dialed after # will send tone signals.

When you hang up, the machine returns to pulse dialing service.

7 - 7

AUTO DIAL NUMBERS AND DIALING OPTIONS

Page 83

Telephone Services

Custom Features

Your fax machine supports the Distinctive Ring and Caller ID telephone services offered by some telephone companies.

If you have Voice Mail, Call Waiting, RingMaster, an answering service, or on alarm system custom feature on your telephone line, it may create a problem in the operation of your machine. (See I have difficulty with custom features on a single line, Page 22-8.) If you have Voice Mail on you phone line, please read the following carefully.

Distinctive Ring

The term “Distinctive Ring” is used by Brother to identify a phone company service that is given many names, depending on the Telephone Company you are using. For example, this service may be called SmartRing, RingMaster, TeenRing, Indent-a-Call or Indent-a-Ring.

What Does Your Telephone Company’s “Distinctive Ring” Do?

Your telephone company’s Distinctive Ring service allows more than one number to be on the same phone line. If you need more than one phone number, it is an inexpensive alternative to paying for an additional line. Each phone number has its own distinctive ring pattern, so you will know which phone number is ringing. This is one way you can have a separate phone number for your fax machine.

Please consult your telephone company for availability and rates.

Note

What Does Brother’s “Distinctive Ring” Do?

The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company’s Distinctive Ring service. You can dedicate the new phone number on your line to receiving only faxes.

You must purchase your telephone company’s Distinctive Ring service before

Note

you program the Brother machine to work with it.

TELEPHONE SERVICES

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Do You Have Voice Mail?

If you have Voice Mail on the phone line you on which will install your new machine on, there is a strong possibility that Voice Mail and the fax machine

will conflict with each other while receiving incoming calls. However, this Distinctive Ring feature allows the use of more than one number on your line, so both Voice Mail and the fax machine can coexist peacefully. If each

one has a separate phone number, neither will interfere with the other’s work. If you decide to get the Distinctive Ring Service from the telephone company,

you will need to follow the directions below to “register” the new Distinctive Ring pattern they provided, so your fax machine can recognize its incoming calls.

You can change or cancel the Distinctive Ring pattern at any time. You can

Note

switch it off temporarily and later turn it back on. When you get a new fax number, make sure you reset this setting.

Before You Choose the Ring Pattern to Register

You can register only one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. Please refer to some popular ring pattern examples that will be provided from the phone company in the USA and Canada that are shown in the Brother compatibility table below.

Ring

Pattern

Rings

If the ring pattern the phone company provided cannot be registered by the fax,

Note

long - long

short - long - short

short - short - long

very long (normal pattern)

please check for other available ring pattern choices from the phone company.

■ The fax machine will answer only calls to its registered number.

■ The first two rings are silent on the fax machine. This is because the fax must

«listen» to the ring pattern (compare it to the pattern that was “registered”).

■ If you program the fax machine correctly, it will recognize the registered ring

pattern of the “fax number” within 2 ring patterns and then automatically answer with a fax tone. When the “voice number” is called, the fax machine will not interrupt the call.

8 - 2

TELEPHONE SERVICES

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VERY IMPORTANT

If you have Voice Mail, or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the machine in MANUAL mode at all times while using the Distinctive Ring Feature. Here’s why: Manual mode will never pick up a call by itself, since it is «Neutral». When the machine is in this «neutral» mode, the Distinctive Ring Feature can be activated. The distinctive ring feature is actually an answering mode. So, do not activate FAX ONLY mode or FAX/TEL mode while using distinctive ring; otherwise, the fax machine will answer calls for all the numbers.

Registering the Distinctive Ring Pattern

Set the machine to MANUAL mode.

Press Menu, 2, 0, 1.

Press or to select DISTINCTIVE:SET? and then press Set.

Press or to select the prestored ring pattern you want to assign, and then press Set. (You will hear each pattern as you scoll through the four patterns.) Be sure to choose the pattern assigned by the Telephone Company.

Press Stop/Exit.

Caller ID

The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many local phone companies. This service provides the name or telephone number of your caller on the LCD as the line rings. (See

Waiting Caller ID

After a few rings, the LCD shows the telephone number of your caller (or name, if available). Once you pick up the handset, the Caller ID information disappears from the screen, but the call information remains stored in the Caller ID memory.

■ You will see the first 16 characters of the number or name.

■ OUT OF AREA display means call originates outside your Caller ID service

area.

■ PRIVATE CALL display means the caller has intentionally blocked

transmission of information.

■ CALL PICKUP display remains on the screen when no Caller ID information

was transmitted.

, Page 8-4.)

Call

If both the name and number are received, the LCD shows only the name. You can print a list of Caller ID information received by your machine.

Caller ID service varies with different carriers. Call your local phone company to determine the kind of service available in your area.

TELEPHONE SERVICES

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Viewing Caller ID List

Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine.

Press Menu, 2, 0, 2.

Press or to select DISPLAY # and then press Set. If the name was not received, it will not be displayed.

Press or to scroll through the Caller ID memory to select the Caller ID you want to view and then press Set. The next LCD shows the caller’s telephone number and the date and time of the call.

Press or to return to the Caller ID listing—OR—Press Stop/Exit.

Clearing a Caller ID Stored in Memory

For effective use of the memory, we recommend that you clear the Caller IDs stored in memory by pressing Clear when the LCD shows each caller ID number or name.

Printing Caller ID List

Press Menu, 2, 0, 2.

Press or to select PRINT REPORT and then press Set.

Press Fax Start to exit.

2.CALLER ID

Call Waiting Caller ID

The Call Waiting Caller ID feature lets you use the Call Waiting Caller ID service offered by many local telephone companies. The feature displays the telephone number (or name, if available) of Call Waiting callers on your machine’s LCD.

To answer a Call Waiting signal while you’re talking on the phone, ask the other party if you can put them on Hold a minute to catch the other call. The LCD shows the Caller ID.

Press Search/Speed Dial to switch to the second call.

To switch back to the first call, press Search/Speed Dial again.

Either caller can hang up at any time. However, if you hang up you will disconnect both callers.

8 - 4

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CallManage (For USA Only)

This Brother fax machine contains a One-Touch feature that allows for low-cost long distance communications worldwide. Once registered, fax and telephone calls made using this CallManage feature access a privately managed Internet Network. This feature, the Internet Protocol $aver (IP $aver™), entitles users to receive one flat, low rate per minute for all domestic long distance calls and faxes along with low international rates. The use of the IP $aver™ is likely to result in significant long distance savings, depending on your current long distance carrier and usage patterns.

Using the CallManage IP $aver™ requires changing your current long distance carrier to CallManage or its carrier. This CallManage long distance plan requires no

monthly fees, no prepayments, and no monthly minimums. The IP $aver™ feature is accessed by pressing One Touch key 2 on your Brother MFC. Calls made without the use of the IP $aver™ will be processed over a traditional PSTN worldwide fiber optic network that provides flat, low long distance rates. To learn more about this plan, the associated rates and to order, visit us online at www.callmanage.com/brother or call us toll free at 1-877-717-2722.

This service may be used on all telephones that are connected to the registered

Note

telephone line. To experience the same low Internet Protocol rates, just dial 1-888-405-5279 from any single line telephone or fax machine and then follow the simple voice prompts.

Registration with CallManage Requires Changing Your Carrier Selection

Before using the CallManage IP $aver™ feature, you must register for this service with CallManage, Inc.

• Register via the web at: www.callmanage.com/brother—OR—Call 1-877-717-2722. A Customer Service Representative will ask you a number of simple questions required to set up your account (such as name, address, phone number, etc. for billing purposes). There are no sign-up fees, monthly service charges or connection fees for the CallManage IP $aver™ feature.

• Your service will be provisioned within 3 to 5 business days and then you can start to experience the savings! You will receive a separate itemized bill each month from CallManage Inc. or its carrier partner for all of your long distance calls and faxes.

• After service provisioning, pressing One Touch Key 2 will provide access to the privately managed Internet Protocol Network.

TELEPHONE SERVICES

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Sending a Fax Using CallManage (For Domestic and International Long Distance Calls Only!)

Place the original face down in the ADF.

Press One Touch key 2.

Dial the complete long distance or international fax number as usual, using One Touch, Speed Dial, Search or the Dial Pad (See

Press Fax Start.

Speed Dialing

, page 7-5 and

, page 7-4).

Placing a Long Distance Telephone Call Using CallManage

Press One Touch key 2.

You will be prompted to dial the complete long distance or international number as usual, using One Touch, Speed Dial, Search or the Dial Pad

, page 7-4).

Press Fax Start.

Pick up the handset.

To place a call from a phone or fax machine sharing the registered line with this

Note

Brother model, pick up the handset and dial 1-888-405-5279. Follow the simple voice prompts to complete your call.

(See Speed Dialing

, page 7-5

Customer Support

If you have questions or want more information, visit CallManage on the web at www.callmanage.com/brother or call CallManage at 1-877-717-2722.

and

Disclaimer

To use the CallManage feature you must register for the service through CallManage, Inc. or its authorized agent, either on the web at www.callmanage.com/brother or by calling (toll free) 1-877-717-2722.

This registration process will include selecting CallManage, Inc. or its underlying carrier as your carrier of record. Using this service will result in the customer receiving a separate bill from CallManage or its underlying carrier. This service is subject to availability and credit approval of the customer. Terms and conditions are subject to change at any time, and the CallManage program or any related program can be withdrawn at any time. This feature may not be available in some parts of the United States and is not available in Canada. The long distance savings will depend upon the customer’s current carrier for long distance service and their calling patterns. Brother International, Corp. is not responsible for the long distance service or customer billing. DO NOT USE ONE TOUCH KEY 2 TO DIAL 911 - IT WILL NOT ACCESS EMERGENCY SERVICES. CallManage and IP $aver are trademarks of CallManage, Inc.

8 - 6

TELEPHONE SERVICES

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Remote Fax Options

Fax Forwarding/Paging

You cannot use Paging and Fax Forwarding at the same time. You cannot use Paging and Fax Forwarding when “Fax Storage” is set to

Programming a Fax Forwarding Number

When Fax Forwarding is set to ON, your machine stores the received fax in memory, then dials the fax number you’ve programmed, and forwards the fax message.

Press Menu, 2, 5, 1.

Press or until the LCD shows

FAX FORWARD and then press Set.

The screen prompts you to enter the number of the fax machine where faxes will be forwarded. Enter the forwarding number (up to 20 digits) and then press Set.

Press Stop/Exit.

1.FAX FWD/PAGING

FAX FORWARD? SELECT <- -> & SET

FWD#: ENTER & SET KEY

OFF

REMOTE FAX OPTIONS

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Programming a Paging Number

When Paging is selected, your machine dials the pager number you’ve programmed, and then dials your Personal Identification Number (PIN); this activates your pager so you know you have a fax message in the memory.

Press Menu, 2, 5, 1.

Press or until the LCD shows

PAGING and then press Set.

Enter your pager phone number (up to 20 digits) followed by # #, and then press Set. Do not include the area code if it is the same as that of your machine. For example, 1 8 0 0 5 5 5 1 2 3 4 # #.

If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter your fax number followed by # #, and then press Set. For example, 1 2 3 4 5 # #, Redial/Pause 1 8 0 0 5 2 1 8 4 6 # #. —OR—If you do not need a PIN, press Redial/Pause, enter the fax number

of your machine followed by # #, and then press Set. For example, Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #.

Press Stop/Exit.

You cannot change a Paging number or PIN remotely.

1.FAX FWD/PAGING

PAGING? SELECT <- -> & SET

PAG#: ENTER & SET KEY

Press Redial/Pause for each 3.5 second delay, as needed.

Note

9 - 2

REMOTE FAX OPTIONS

Page 91

Setting Fax Storage

If you set Fax Storage to ON, you will be able to retrieve fax messages from another location using Fax Forwarding, Paging, or Remote Retrieval functions. The LCD will indicate when you have a fax stored in memory. (See

Retrieval

Press Menu, 2, 5, 2. The screen prompts you to choose a fax setting.

Press or to select ON (or OFF), and then press Set.

Press Stop/Exit.

If there are faxes in memory when you turn Fax Storage to OFF, the LCD prompts you to erase any faxes in memory.

If you press 1, all fax data is erased and Fax Storage is turned off. If you press 2, data is not erased and Fax Storage remains on.

, Page 9-4.)

2.FAX STORAGE

FAX STORAGE:OFF? SELECT & SET

ERASE ALL FAX?

1.YES 2.NO

Backup Print

If you have set FAX STORAGE to ON, your MFC automatically prints faxes as they are received into memory. This is a safety feature in ease the power goes out so you won’t lose your message.

Changing Remote Retrieval Access Code

Remote

Enter your Remote Retrieval Access Code when the machine picks up your call, so you can access features remotely. The access code is preset to 1 5 9 , but you can change this. The cannot be changed.

Press Menu, 2, 5, 3.

Enter a three-digit number from 000 to 999, and then press Set. (Do not use the same digits that appear in your Fax Receive Code or Telephone Answer Code.)

Press Stop/Exit.

REMOTE FAX OPTIONS

3.REMOTE ACCESS

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Remote Retrieval

You can call your machine from any fax machine using touch tone and use a Remote Retrieval Access Code and other button presses to retrieve fax messages. Cut out the Remote Retrieval Access Card on the last page and keep

it in your wallet as an aid.

Using Remote Retrieval Access Code

Dial your fax number from a fax machine using touch tone. (See

Changing Remote Retrieval Access Code on this page.)

When your machine answers and beeps, immediately enter your Remote Retrieval Access Code (1 5 9 ).

Your machine signals the kinds of messages received:

1 long beep — Fax message(s) No long beeps — No messages

Your machine then prompts you with two short beeps to enter a command. If you wait longer than 30 seconds to enter a command, your machine hangs up. If you enter an invalid command, your machine beeps three times.

Press 9 0 to reset your machine when you’re finished.

Hang up.

If your machine is set to MANUAL mode, you can access your machine by waiting about 2 minutes, and then entering the Remote Retrieval Access Code within 30 seconds.

9 - 4

REMOTE FAX OPTIONS

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Remote Commands

Follow the commands below to access features remotely. When you call your machine and enter your Remote Retrieval Access Code (1 5 9 ), the system will signal you with two short beeps to enter a remote command.

Remote Commands Operation Details

95 Changing Fax

Forwarding /Paging setting

1 OFF If you hear one long beep, the change is accepted. If you 2 Fax Forwarding 3 Paging 4 FAX FWD No. 6 Fax Storage ON

7 Fax Storage OFF You can set FAX STORAGE to ON or OFF.

96 Retrieve a fax

2 Retrieve all faxes Enter the number of a remote fax machine to receive

3 Erase fax from the memory

97 Check the Receiving

Status

1 Fax You can check whether your machine has received any

98 Change Receive Mode

1 TAD If you hear one long beep, you can change the Answer 2 FAX/TEL 3 FAX

90 Exit After a long beep, you can exit remote retrieval.

hear three short beeps, you cannot change it because the conditions have not been met. (Example: registering paging number). You can register your fax forwarding number by using 4. FAX FWD NO (See Page 9-6). Once you have registered the number, your machine will change automatically to FAX FWD:ON mode.

stored fax message(s). (See Page 9-6.) If you hear one long beep, you can erase fax message(s)

from the memory.

fax message(s). If yes, you will hear one long beep. If no, you will hear three short beeps.

Mode. If you hear three short beeps, you cannot change it.

REMOTE FAX OPTIONS

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Retrieving Fax Messages

Dial your fax number.

When your machine answers, immediately enter your Remote Retrieval Access Code (1 5 9 ).

As soon as you hear two short beeps, use the dial pad to press 9 6 2.

Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want your fax messages forwarded, followed by # #.

You cannot use and # as dial numbers. However, if you want to store a pause, and then press #.

After you hear your machine beep, hang up and wait. Your machine calls the remote fax machine. The remote fax machine prints

your fax messages.

Changing Fax Forwarding Number

You can change the default setting of your fax forwarding number from a remote fax machine.

Dial your fax number.

When your machine answers, immediately enter your Remote Retrieval Access Code (1 5 9 ).

When you hear two short beeps, enter 9 5 4.

Enter the new telephone number of the remote fax machine (up to 20 digits) where you want your fax messages forwarded, followed by # #.

You cannot use and # as dial numbers. However, if you want to store a pause, press #.

After you hear your machine beep, hang up.

9 - 6

REMOTE FAX OPTIONS

Page 95

Printing Reports

MFC Settings and Activity

Two reports require initial setup in the Help List: Transmission Verification Report and Fax Activity Report Interval. For initial setup:

Press Menu, 2, 4, 1.

—OR—

Press Menu, 2, 4, 2.

Customizing the Transmission Verification Report

You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK). If you select ON or ON+IMAGE, the report will print for every fax you send.

When the feature is OFF, the report prints only if a transmission error

Note

prevented delivery (NG). If you typically send multiple faxes to the same destinations, you may need

more than the job numbers to identify the faxes you must send again. Selecting

OFF+IMAGE will print a portion of the fax’s first page on the report to help

you remember.

Press Menu, 2, 4, 1.

Press or to select OFF,

OFF+IMAGE, ON or ON+IMAGE,

and then press Set.

Press Stop/Exit.

1.TRANSMISSION

2.ACT.INTERVAL

1.TRANSMISSION

Setting the Fax Activity Report Interval

You can set the machine to print activity reports at specific intervals (6, 12, 24 hours, 2, 4, or 7 days). If you set the interval to OFF, you can print the report by following the Steps in the next page.

Press Menu, 2, 4, 2.

Press or to choose an interval, and then press Set.

(If you choose 7 days, the LCD prompts you to choose a day at which to begin the 7-day countdown.)

PRINTING REPORTS

2.ACT.INTERVAL

INTERVAL: OFF SELECT <- -> & SET

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Page 96

Enter the time to begin printing, in 24-hour format, and then press Set. (For example: enter 19:45 for 7:45 PM.)

Press Stop/Exit.

Using the Reports Key

Press Reports.

Press or to select the report you want, and then press Set.

—OR—

Enter the number of the report you want to print. For example, press 1 to print the Help List.

Five reports are available:

1.HELP LIST

2.AUTO DIAL

3.FAX ACTIVITY

4.TRANSMISSION

5.USER SETTINGS

Don’t forget to set up the Fax Activity Report and Transmission Verification

Note

Report as explained on page 10-1.

Prints the Help List so you can see at-a-glance how to quickly program every menu selection.

Lists names and numbers stored in One Touch and Speed Dial memory, in numerical order.

Lists information about the last 200 incoming and outgoing faxes. TX means Transmit; RX means Receive. Prints a Transmission Verification Report for your last transmission.

Lists settings for GENERAL SETUP,

SETUP RECEIVE, SETUP SEND, SETUP REPORT, REMOTE FAX OPT and MISCELLANEOUS.

To Print a Report

Press Reports.

Press or to select the report you want, and then press Set.

—OR—

Enter the number of the report you want to print. For example, press 1 to print the Help List.

10 - 2

PRINTING REPORTS

Page 97

Making Copies

Using Your Machine as a Copier

You can use your machine as a copy machine, making up to 99 copies at a time. The machine can stack the copies or collate (sort) them.

Making a Single Copy

Place the original face down in the ADF.

Press Copy. Do NOT pull on the paper while copying is in progress.

To Stop the copy process, press Stop/Exit.

Note

To release the original document, press Stop/Exit again.

Making Multiple Copies

Place the original face down in the ADF.

Use the dial pad to enter the number of copies you want (up to 99).

Press Copy.

Out of Memory Message

If the memory becomes full while you are scanning a document to be copied the LCD shows:

If the OUT OF MEMORY message appears while you are scanning the first page of your original, press Stop/Exit to cancel. You will need to clear some faxes from memory before you can continue.

To gain extra memory, you can turn off Fax Storage (see page 9-3).

Note

—OR—Print fax messages in memory (see page 5-6).

OUT OF MEMORY

MAKING COPIES

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Temporary Copy Settings

You can improve your copies by using the Copy keys: Enlarge, Reduce and

Options. These settings are temporary, and the machine returns to its default settings when you finish copying.

Copying Using Multiple Settings

You can try different combinations of settings for the best results. After you finish your settings using the Enlarge, Reduce or Options keys, the LCD shows:

■ Press or if you want to select additional settings.

—OR—

Press Copy if you are finished choosing settings.

PRESS COPY OR <- -> FOR NEXT OPT.

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MAKING COPIES

Page 99

Using the Enlarge and Reduce Keys

AUTO sets the machine to calculate automatically the reduction ratio that fits

the size of your paper. ZOOM allows you to enter a ratio from 50% to 200% in 1% increments.

Options

100% 50%

Press

Enlarge

Place the original face down in the ADF.

Use the dial pad to enter the number of copies you want (up to 99).

Press Enlarge or Reduce.

If you press Enlarge, press or to select 50%, 78%, 94%, 100%, and then press Set. —OR—

For more choices select ZOOM and press Set. Use the dial pad to enter any percentage between 50% and 200%.

Press Copy. —OR— Press or for additional settings. Special Copy Options (4in1 or 2in1) are not available with Enlarge or

Reduce.

When selecting a ratio, you need to know the size of the paper you registered in Menu 1-1.

104% EXE->LTR 78% LGL->LTR

150% 94% A4->LTR

200% AUTO

ZOOM 100%

Press

Reduce

Options

ZOOM

Selecting the Ratios:

Original is the size of…

LEGAL LETTER 78% A4 LETTER 94% EXECUTIVE LETTER 104%

Paper size is…

Recommended ratio is…

MAKING COPIES

11 - 3

Page 100

Using the Options Key

Use the Options key to temporarily change the copy mode (resolution), contrast and special copy options for the next fax only. See the explanations below the table.

Press

Options

Menu Selections Options Factory Setting

OPT:# OF COPIES

OPT:COPY MODE

OPT:CONTRAST

OPT:STACK/SORT

OPT:SPECIAL

NO. OF COPIES:XX 01

AUTO/TEXT/PHOTO

- + - +

STACK/SORT STACK

2IN1/4IN1/OFF OFF

AUTO

Copy Mode (Type of Original)

You can select the Copy resolution for your type of original. The default setting is AUTO, which is used for originals that contain both text and photographs.

TEXT is used for originals containing only text. PHOTO is used for copying

photographs.

Place the original face down in the ADF.

Use the dial pad to enter the number of copies you want (up to 99).

Press Options and or to select

OPT: COPY MODE, and then press

Set.

Press or to choose the type of original, and then press Set.

Press Copy. —OR— Press or for additional settings.

OPT:COPY MODE

AUTO?

TEXT?

PHOTO?

Copy Contrast

You can adjust the copy contrast to make copies darker or lighter.

Place the original face down in the ADF.

Use the dial pad to enter the number of copies you want (up to 99).

Press Options and or to select

OPT: CONTRAST, and then press Set.

Press to make a copy lighter, or to make a copy darker, and then press Set.

Press Copy. —OR— Press or for additional settings.

11 - 4

MAKING COPIES

OPT:CONTRAST

Brother MFC-8500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Brother Numbers

Frequently Asked Questions (FAQs)

For Customer Service

Dealers/Service Centers (USA Only)

Service Centers (Canada Only)

Ordering Accessories and Supplies

Quick Reference Guide

Sending Faxes

Automatic Transmission

Sending a Cover Page

Real Time Transmission

Receiving Faxes

Select Receive Mode

Manual Reception

Storing Numbers

Storing One Touch Dial Numbers

Storing Speed Dial Numbers

Telephone Operation

One Touch Dialing/ Speed Dialing

Search/Speed Dial

Making Copies

Making a Single Copy

Sorting Multiple Copies

Table of Contents

Introduction

Using This Manual

Finding Information

Conventions Used in this Manual

Test Sheet Procedure and Product Registration (For USA Only)

To Complete Your MFC-8500 Registration On-Line (For USA Only)

MFC-8500 Control Panel Overview

About Fax Machines

Custom Features

Do You Have Voice Mail on the Phone Line?

Why Should There Be Trouble?

How Can You Avoid Possible Problems?

Fax Tones and Handshake

ECM (Error Correction Mode)

Assembly and Connections

Packing List

Choosing a Location

Assembly

Installing the Drum Unit Assembly (with Toner Cartridge)

Attaching the Trays

Connecting Paper Cassette #2 (Option)

Manual Feed Slot

Paper

Acceptable Paper

Paper Capacity of Paper Cassette

Paper Specification for the Cassette

Manual Feed Slot

Loading Paper in Multi-purpose Paper Cassette

Connections

Connecting the Machine

Connecting an External Telephone

Connecting an External TAD (Telephone Answering Device)

Sequence

Connections

Recording Outgoing Message (OGM) on External TAD

Special Line Considerations

Roll Over Phone Lines

Two-Line Phone System

Converting Telephone Wall Outlets

Installing Machine, External Two-Line TAD, and Two-Line Telephone

Multi-Line Connections (PBX)

If you are installing the machine to work with a PBX:

Custom Features on Your Phone Line

Custom Features on a Signal Line

On-Screen Programming

User-Friendly Programming

Menu Mode

Menu Selection Table

Initial Setup

Getting Started

Setting Paper Size

Turning on Cassette #2 (Option)